Operations Analyst
Operations analyst job in Hawthorne, NY
Allstar Innovations is seeking a Jr Operations Analyst to work independently and collaboratively with key stakeholders across various teams. The SA is responsible for driving excellence in our DWC (Direct-with Consumer) and Retail Ecommerce business channels, helping to maximize both sales and consumer satisfaction along the way.
(If this sounds like you, keep reading!)
Be the Glue -- center of activity, ensuring forward & timely momentum while increasing cross-functional collaboration
Be the Generalist -- pinch hit on launching new opportunities, learning new systems and keeping organized
Be the Operational interface-to increase efficiencies and determine the “how” behind department goals while exceeding customer facing KPIs
Responsibilities Include-
Setup and troubleshoot data feeds to ensure an end to end flow of orders from the retailer to various fulfillment channels ensuring accurate and timely fulfillment
Collaborate with the Supply team to maintain the stock levels behind Ecom offerings for .com retailers to guarantee a live product selection
Ensure compliance with all platform requirements to avoid violations or suspension and stay up to date with any changes
Proactively maintain a routine driven by daily tasks and long term goals for growth and cost savings
Responsible for publishing various weekly & monthly supply intelligence reports including aggregated scorecards and internal KPI's
Lead and develop strong relationships with the operational teams across our Retail network to respond quickly and accurately to inquiries
Able to apply existing skills to new partnerships and document standard work when procedures change alongside new opportunities
Attend regular check-ins with program working groups and help keep critical deliverables on track
Visits as required to various 3PL's for process/inventory management initiatives
Skills Required-
Bachelor's degree required; Business, Marketing, Supply Chain Management or related field preferred
0-2+ years of experience with Amazon and DWC/Ecom fulfillment
Strong analytical, problem solving, organizational and communication skills
Creative thinker & problem-solver with a passion for making complex things simple(r) and standardized
Strong proficiency in MS office suite of products; including excel. MS D365 experience is a plus
Mainframe Batch Monitoring Operator Analyst ( Tivoli Workload Scheduler)
Operations analyst job in Weehawken, NJ
Data Center Operations Analyst - MVS / ZOS - Tivoli Workload Scheduler
This role is onsite in Weehawken., NJ
We can provide some relocation support, if you are not local.
Schedule information:
12 hour “quad” (3 on 3 off/4 on 4 off) shifts (Nights and/or Days).
16 week rotation from front half to back half of week.
Weekends (Saturday and/or Sunday) and Holidays required as per Shift Schedule.
The DC Ops Analyst is responsible for system monitoring, production batch monitoring, workload throughput as well as batch and system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments.
Primary Tools : TIVOLI WORKLOAD SCHEDULER - TWS / IWS / OPC, BMC Ops AMI, zCAM, Mainview, Control-D, Mainframe Console & HMC (Must)
Ticketing Tools : Service Now / ATLAS
REQUIRED QUALIFICATIONS
Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
Experience in IT and with Data center system monitoring.
Knowledge and recent experience with mainframe (TSO, SDSF, TWS, QuickRef) and server scripts (read & code Midrange/Distributed/NDM/File Transfer server knowledge)
Proficient in MS Office (Excel, Word, and Outlook)
Strong written / verbal Communication skills
ITSM Concepts - Incident/Change/Requests/ SLAs
Analytical and Critical thinking skills
Key Areas of Focus for this Role
Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets internal and external client agreed service levels and requirements.
High level of interaction with internal and external customers requires effective and professional communication.
Complete daily shift turnover and customer checklists associated with assigned client environment. Along with written shift turnover, verbal turnover must be facilitated.
Thoroughly document deviations within company's designated Incident Management tool, reflecting clear and tangible details surrounding each incident.
Properly escalate all events or incidents that may impact our ability to meet agreed service levels.
Ensure system IPL, maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures.
Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to Follow-up and close completed changes with valid and meaningful data.
Adhere to company documented processing procedures for internal and external clients, as well as suggesting and requesting updates and improvements as needed to internal Operations SharePoint documentation repository.
Organize tasks to work independently.
Hands and feet support as required.
Perform additional duties as assigned or designated by Operations management.
The anticipated hourly rate range for this position is ($25.00-35.00), during the contract period. Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.
Business Analyst - P&C Insurance required
Operations analyst job in New York, NY
Sr. BA with Commercial Lines P&C insurance experience
Contract, 12 months
Hybrid, 3 days in week in the NYC (downtown)
This will move quickly for the right candidate - there are multiple positions, starting early January
MUST have Property and Casualty Insurance experience, commercial specialty experience is a plus
Position Description: We are looking for a seasoned Senior Business Analyst with extensive experience in the insurance sector to work on data and finance transformation projects. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. They should have a proven track record of successfully managing and delivering complex projects within the insurance domain.
Experience:
10 to 15 years of experience as a Business Analyst within the insurance industry.
Experience with data and/or finance transformation
Strong understanding of insurance products, processes, and regulations.
Excellent analytical, problem-solving, and decision-making skills.
Exceptional communication and interpersonal abilities.
Proficiency in business analysis tools and methodologies.
Experience with project management and agile methodologies is a plus.
Experience implementing VIPR a big plus
Will need to provide samples of work
Bachelor's degree in Business Administration, Finance, or a related field.
Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
Market Access Application Support Analyst
Operations analyst job in New York, NY
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context
Ou client, a major Investment Bank located in NY is currently seeking a dynamic and skilled Market Access Application Support Analyst.This role is pivotal in maintaining and enhancing our high-performance trading platform and ensuring optimal operation in a fast-paced financial environment.
Key Responsibilities
Manage and enhance a robust trading platform utilizing cutting-edge and low-latency technologies. This platform is handling millions of daily transactions and a substantial volume of real-time financial data.
Swiftly and effectively resolve complex technical issues and user queries.
Monitor system performance, optimize processes, and conduct capacity planning in alignment with low latency requirements.
Oversee advanced in-house solutions for order routing, data feeds, pre-trade checks, and trade reporting.
Support over US based traders employing diverse strategies across various asset classes.
Liaise with Exchanges and Trading Venues for the integration of new services.
Collaborate with global technology teams within the organization.
Develop and deploy innovative Market Access solutions to support business initiatives.
Required Skills:
Expertise in Unix/Linux system administration, including problem-solving and scripting (Shell, Python).
Fundamental understanding of networking concepts (TCP/IP, routing, multicast).
Proficiency in Windows environment management, including job maintenance and network analysis.
Database skills, particularly MySQL, with the ability to perform basic queries.
Knowledge of Stocks and Derivatives (Options, Warrants, Futures, Indexes, ETFs, etc.).
Familiarity with American financial markets, including primary exchanges and ECNs.
Business Analyst
Operations analyst job in Jersey City, NJ
HCLTech is looking for an expert in payments domain with BA (Bilingual) and data analysis skill sets they should be familiar with payment types formats industry standards data mapping to join it in advancing the technological world through innovation and creativity.
Job Title: Payments BA - BILINGUAL
Job ID: 2779793
Position Type: Full-time
Location: Jersey City, New Jersey
Onsite
Key Responsibilities:
Relevant experience as business DATA analysis, business analysis or system analysis.
Experience in data governance data management or related roles including support of data standards/policies.
At least 5 plus years of experience in banking and financial services industry preferably payments
Experience with data management processes tools and applications including data cataloging process mapping handling data quality issues and lineage tool sets.
Experience in data profiling and writing SQL queries.
Ability to communicate both verbal and written in a clear confident with wide variety of stakeholders at different levels.
Required Experience
Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
Strong knowledge and hands-on experience of working on industry standards like ISO20022, SWIFT etc.
Proficient in gathering the business requirements and converting those into technical & functional solutions
Deep understanding of multiple payment ecosystems (UPI, US RTP, FedNow, SEPA Interac etc), regional payment practices and emerging solutions
Solid understanding of trends in payment industry such as Mobile Banking, Digital Wallets, Tokenization
Successfully completed projects involving digital transformation and migration of legacy payment systems
Define & document User Stories, ICDs in JIRA under appropriate epic
Provide solution, story & ICD walkthrough to partners, Engineering Managers and CQE teams
Work with Scrum Masters & RTEs for day to day execution of initiative via a scrum team
Qualifications:
Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
Proven interpersonal, diplomatic and influencing skills
Consistently demonstrate clear and concise written and verbal communication
Must have skills:
Knowledgeable on SWIFT MT
Knowledgeable On MX (ISO 20022)
Hands on experience on CLEARING & SETTLEMENTS OF PAYMENTS between banks
PACS.008 (transfer funds from a debtor's account to a creditor's account between 2 FI)
PACS.009 (FI Credit Transfer)
PACS.004(Payment Return)
PACS.009COV (FI ‘Cover' Credit Transfer)
Business requirements writing and converting those into technical & functional solutions
JIRA Tool
Clear written and verbal communication
Pay and Benefits
Pay Range Minimum: $ 66000 year
Pay Range Maximum: $ 136400 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits:
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Insurance Business Systems Analyst
Operations analyst job in Greenwich, CT
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below.
This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area.
No C2C, Third Party or Sponsorship
Title: Insurance Business Systems Analyst
Location: Hybrid (4 days onsite, 1 day remote)
Hybrid (Mon-Fri, 40 hours)
Fulltime, Permanent
Salary Range : $70,000.00- $80,000.00 10%bonus eligible)
MUST HAVE Recent Experience in the Insurance Industry!
This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals.
Responsibilities
• Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys.
• Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability.
• Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly.
• Project Work: Assist with projects and shifting priorities as needed.
• Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team.
• Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains.
• Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs).
• Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation.
• Reporting: Respond to user requests to generate reports from the system.
Skills & Requirements
• Minimum of 3-5 years of experience.
• Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial.
• Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions.
• Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams.
• Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial.
• Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage.
• Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems
Regulatory Reporting Analyst - Workers Compensation
Operations analyst job in Bergenfield, NJ
Property and Casualty Insurance Industry
Bergen County, NJ
Do you possess expertise in Workers' Compensation regulations and compliance? Our client, a top-tier property and casualty insurance firm, is seeking someone to gather and submit Policy and Proof of Coverage information to relevant state and national Workers' Compensation bureaus. Your duties would include consistently checking for errors and addressing any feedback from bureaus regarding Unit Statistical Reporting data; you will need to work closely with agency and underwriting teams to quickly correct any discrepancies. It is essential to monitor Workers' Compensation Circulars across all states and inform management about any changes in forms, rates, or regulations. You will collaborate with IT and Underwriting departments to integrate regulatory updates into internal systems for ongoing compliance. Support the Underwriting team with regulatory documents, such as ERM-14 forms and ownership details. Investigate and rectify any discrepancies in DMV data that could affect bureau reporting. Keep yourself updated on legal and regulatory changes impacting Workers' Compensation and communicate significant updates internally. It is important to maintain good relationships with regulatory agencies to foster effective communication and resolve issues promptly. You will also need to manage incoming data requests and notifications from state bodies and regulatory authorities. Collaborating across functions with Accounting, IT, and Claims departments will be necessary to compile data for required reports. Ensure all regulatory reports and assessments are accurately completed and submitted on time to the relevant state agencies and bureaus. Track and systematize invoices received from regulatory entities and keep precise records. Work with Accounting for prompt invoice payments, whether through check issuance or online payment methods, pending management approval. Additionally, assist in monitoring state licensing and producer appointments to confirm adherence to state insurance regulations.
A minimum of three years' experience in Workers' Compensation regulations and reporting is required. A Bachelor's Degree is necessary. Strong organizational and multitasking abilities, effective time management, communication, and analytical skills are essential. Proficiency in Microsoft Office, particularly Excel, is vital.
Business Analyst
Operations analyst job in New York, NY
Technology Business Analyst / Data Analyst
We are seeking a skilled Technology Business Analyst / Data Analyst to join our technology organization. The role focuses on gathering business requirements, delivering technical solutions, and supporting adoption of technology solutions that optimize business processes. The analyst will work closely with internal teams, stakeholders, and external vendors.
Responsibilities
Analyze business processes, systems, and workflows to identify opportunities for improvement.
Gather and document business requirements, user stories, and use cases.
Translate requirements into technical specifications and solution designs.
Design scalable, reliable, and high-performance software solutions.
Define system architecture, including data models, application layers, integration points, and interfaces.
Lead and participate in cross-functional project teams to deliver solutions on time and within budget.
Create project plans, schedules, and resource allocations; track progress and manage risks.
Collaborate with developers, QA teams, and stakeholders to ensure alignment between business needs and technical solutions.
Execute manual UAT and production testing to validate functionality and data accuracy.
Maintain documentation and support team knowledge sharing.
Experience Level
Domain experience in asset management or similar industries, with familiarity in investment workflows and data flows.
Proven experience as a Business Analyst or Software Architect in technology-driven environments.
Strong understanding of Agile or Scrum methodologies.
Proficiency in business process modeling, requirements elicitation, and documentation.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills to collaborate across teams.
Willingness to participate in on-call rotations and after-hours support.
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Business System Analyst
Operations analyst job in Greenwich, CT
About the Role
This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals.
Responsibilities
Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys.
Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability.
Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly.
Project Work: Assist with projects and shifting priorities as needed.
Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team.
Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains.
Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs).
Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation.
Reporting: Respond to user requests to generate reports from the system.
Qualifications
Minimum of 3-5 years of experience.
Required Skills
Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial.
Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions.
Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams.
Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial.
Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage.
Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems preferred.
Epic Beacon Analyst
Operations analyst job in Hicksville, NY
Epic Beacon Analyst (Proficient or Certified)
Required:
Proficient or Certified in Epic Beacon application.
At least one year experience with build and/or maintenance of the Beacon module.
Strong communication skills, written and verbal.
Highly organized, able to multitask as well as maintain focus on individual tasks.
Track and document build, risks, and issues accurately in our project management software.
Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product.
Work You'll Do:
Implementation roll-out of Epic Beacon system with continued support post implementation.
Lead and coordinate clinical process redesign.
Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues.
Apply technical expertise to system build to identify, troubleshoot, and resolve problems.
Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up.
Lead meetings regarding project status and on-going work production coordination.
Act as expert technical resource to development staff in all phases of the development and implementation process.
Other duties as assigned.
Business Analyst (Business Integrations)
Operations analyst job in Stamford, CT
The Business Analyst will define and establish business rules for large cross-functional Mobile and government projects. This critical role bridges strategic goals, customer operations stakeholders, and development/testing teams, ensuring alignment and clarity in project execution.
Responsibilities:
Document and refine requirements, user stories, and high-level process workflows for new and existing projects.
Create and maintain robust Business Requirement Documents (BRDs), user stories, and operational workflows.
Lead the development of end-to-end business requirements, rules, and user stories while supporting operational improvements and testing (PMO and ORT).
Collaborate with stakeholders to identify business problems, evaluate opportunities, and propose effective solutions.
Act as a key touchpoint for stakeholders, ensuring a clear understanding of projects from concept to deliverable.
Communicate project changes and their impact on business units and customer operations effectively.
Preferred Qualifications:
Legal or government experience is advantageous but not mandatory.
Ability to write comprehensive BRDs and process flow diagrams.
Strong communication skills and an ability to present to diverse audiences.
Key Skills:
Business Requirements Documentation (BRD) expertise.
Experience in flowcharting and process workflow documentation.
Exceptional communication and presentation skills.
Work Environment:
60%: Meetings and presentations with stakeholders and teams.
40%: Writing, documenting, and refining deliverables.
Must be able to work onsite 4 days/week
AI Business Analyst
Operations analyst job in Stamford, CT
We are seeking an experienced AI Data Specialist/Analyst to join a leading global insurance company. The ideal candidate will have a strong background in both artificial intelligence and insurance underwriting, with the ability to bridge technical innovation and business needs.
FT, Direct-Hire
Hybrid in CT, located near the train station
Experience with underwriting, AI driven automation solutions, LLM, SQL, cloud platforms, predictive models, data management, NLP, Machine Learning, Copilot, Tableau
A leading global insurance company is hiring an Senior AI Business Analyst to advance AI-powered underwriting automation and data-driven decision-making. This role blends artificial intelligence, analytics, and insurance expertise to optimize risk assessment and operational efficiency.
Key Responsibilities:
Build and enhance AI-driven automation for underwriting and compliance processes.
Integrate and analyze vendor and internal data to improve predictive models.
Apply machine learning, NLP, and LLMs to uncover insights and trends.
Collaborate with underwriting and business teams to define and deploy AI solutions.
Monitor model performance and support AI governance and ethics initiatives.
Qualifications:
5-7 years in insurance with strong understanding of underwriting and risk workflows.
5+ year working with AI/ML technologies, LLMs, or NLP tools.
Proficiency in Python and SQL; cloud experience (AWS/GCP) preferred.
Strong analytical, modeling, and communication skills.
Minimum of 2 years analyzing and documenting business processes and data patterns
Technical Skills: MS Office, Tableau, Power BI, ChatGPT, CoPilot, PowerApps, Power Automate, Azure, Data Bricks
2 years+ experience in P&C Insurance industry experience solutions
Preferred:
Experience in process automation, digital transformation, or enterprise AI solutions.
RFP Analyst
Operations analyst job in New York, NY
The RFP Analyst is responsible for researching, analyzing, and assessing sourcing activities essential to support a food/beverage distributor. This position requires performing project management skills, cost benefit analyses, reviewing contracts, and evaluating pricing formulas to obtain the most advantageous pricing through the RFP process.
This position will work from home one day a week after training.
Job description
Collaborating and coordinating with internal contributors and subject matter experts to ensure complete and accurate RFPs are sent to vendors
Analyzing item and category product costs, logistics costs, and other pricing components to perform comparative analysis of vendor proposals
Supporting negotiation of contract terms
Comparing procurement options and logistics strategies for RFPs
Providing ad-hoc financial analysis on trends and insight on business
Participating in monitoring of savings achieved due to the RFP process
Demonstrating the ability to take real-world analytics/data science projects from start to finish- including data cleaning, descriptive analysis, predictive modeling, and visualizations
Skills Required
1+ years of experience in Finance or Data Analytics
A Bachelor's Degree in Business, Finance, Economics, Supply Chain Management, Accounting or equivalent
High proficiency in Excel and PowerPoint
The ability to handle complex projects and problems
High attention to detail and great organizational skills
Excellent communication skills, both written and verbal
Knowledge of SQL and PowerBI
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
CX & Consumer Insights Analyst
Operations analyst job in New York, NY
About METHODIQ
METHODIQ is ODDITY's newest brand, sitting at the intersection of AI-driven technology and medical-grade skincare. As part of ODDITY's portfolio of category-defining consumer-tech companies - including IL MAKIAGE (the fastest-growing online beauty brand in the U.S.) and SpoiledChild (known for its personalized wellness model) - METHODIQ is redefining how science, data, and personalization come together to deliver transformative skin results.
Launched this fall, the brand is scaling rapidly - making this a rare opportunity to join early, influence foundational decisions, and see the direct impact of your work on business growth.
The Role
We're looking for a sharp, analytical, and customer-obsessed individual to join our Customer Experience & Consumer Insights team. In this role, you'll act as the voice of the customer inside the organization - uncovering the signals that drive satisfaction, conversion, and retention - and turning them into strategic initiatives that move the business forward.
You will operate across the entire customer journey: translating data and feedback into insights, designing improvements that unlock revenue and loyalty, and partnering closely with Product, Marketing, and Operations to bring solutions to life. Your work will help define what “intelligent skincare” means for the next generation of beauty consumers - and shape a brand with ambitions far beyond traditional skincare.
What You'll Do
Own and optimize day-to-day CX operations to ensure a seamless experience from purchase to ongoing care
Unlock insights from customer, sales, and behavioral data to pinpoint the biggest opportunities for growth
Design dashboards, reporting, and KPI frameworks that influence decisions at the leadership level
Lead customer research - from surveys to interviews to review/social analysis - to understand the “why” behind customer behavior and validate optimization levers
Partner cross-functionally to scope and execute strategic initiatives, tracking impact on revenue and satisfaction
Build scalable processes and best practices as volume accelerates during hyper-growth
What We're Looking For
1-3 years in consulting, CX strategy, consumer insights, or analytics
Strong quantitative and problem-solving skills; comfortable structuring ambiguous problems and working with data tools (Excel; SQL/Looker/Alteryx a plus)
Excellent communication - capable of turning insights into stories and influence
Naturally curious, proactive, and adaptable - energized by fast-paced environments
Customer empathy combined with business acumen - instinctively sees the link between experience and commercial outcomes
Why METHODIQ
Join a fast-growing brand backed by ODDITY, where you'll have meaningful ownership, a direct line of sight to business results, and the chance to shape the systems and strategies that define our long-term success. You'll work alongside a smart, collaborative team and play a foundational role in shaping a category-defining brand at the frontier of AI-powered skincare.
Information Technology Analyst
Operations analyst job in New York, NY
Job Title: Information Technology Analyst I
Duration: 3 Months assignment with possible extension
Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for.
Pay Range: $25 - $28/Hour
Requirements:
Bachelors or equivalent exp (R).
Degree in computer science (P).
1-2 yr exp (P).
Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R).
Ability to work within a team environment (R).
“Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
Tableau Data & Financial Analyst (Only US CITIZEN)
Operations analyst job in Jersey City, NJ
Mandatory Requirements:
• Domain Experience: Telecom
• Industry Experience: Finance domain
• Strong leadership skills
• 5-8 years of experience
• Proactive and dynamic, able to understand required reports, run them, and present findings to the Verizon leadership team
Role Overview:
This position is a combination of Data Analyst and Financial Analyst. Strong skills in Excel, Tableau, and Smartsheet are key, with solid experience in both financial and operational reporting.
Responsibilities:
• Develop and maintain data infrastructure
• Gather data from multiple sources, maintain datasets, and ensure data integrity (Proficiency in nSAP/1ERP is advantageous)
• Perform data analysis and management reporting
• Identify, analyze, and interpret trends using advanced Excel/Tableau/Smartsheet features
• Conduct financial and operational performance analysis
• Produce reports for performance tracking, budgeting, planning, and forecasting
• Create impactful data visualizations using Excel, Tableau, and/or Smartsheet
• Collaborate with stakeholders and present findings clearly
• Support process improvements and streamline reporting workflows
Business Analyst with Trade OSS
Operations analyst job in Jersey City, NJ
HCLTech is looking for Business Analyst with Trade OSS experience to join it in advancing the technological world through innovation and creativity.
Job Title: Business Analyst
Position Type: Full-time
Location: Jersey City, New Jersey (Onsite)
Required Experience
Extensive knowledge in financial products like invoice financing, trade finance, and factoring.
Skilled in analyzing and redesigning business processes to optimize supply chain finance workflows.
Building relationships with stakeholders, defining business requirements, and translating them into actionable solutions.
Expertise in data analysis, KPIs, and reporting for business insights.
Strong communication skills with the ability to present complex concepts to non-technical stakeholders.
Demonstrating excellent problem-solving abilities to identify issues and provide solutions in supply chain finance.
Must have skills:
Trade finance experience must
Expert in Supply Chain Finance
Expert in Stakeholder Engagement & Requirement Gathering
Good to have:
Advanced Business Process Mapping
Data Analytics & Reporting Advanced
Problem-Solving & Critical Thinking Advanced
Communication & Presentation Advanced
Experience level : 10-12 years
Pay and Benefits
Pay Range Minimum: $ 66000 per year
Pay Range Maximum: $ 124000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits:
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Epic Clindoc Analyst
Operations analyst job in Hicksville, NY
This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island.
The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues.
Education:
Bachelor's degree preferred, or equivalent experience.
Experience:
Requires at least 1+ years of related experience:
EPIC Clindoc proficiency/certification required
Clinical lab experience and/or knowledge of EPIC build preferred
Knowledge and Skills:
Possess clinical application knowledge and experience
Positive attitude, detail oriented, self-motivated, critical thinker
Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
Basic presentation skills
Ability to interact and develop relationships with intra-departmental teams
Effectively communicate in both oral and written form to a widely diverse audience
Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight
Excellent customer service skills
Ability to multi-task effectively in a rapidly changing environment
E-Discovery Technology Analyst
Operations analyst job in New York, NY
We're looking for a detail-oriented professional to join our Legal Technology team. In this role, you'll help design, test, and implement tools that make litigation workflows more efficient, from document review and case management platforms to AI-driven analytics and data automation.
What You'll Do
Support case teams with technology solutions for document review, data processing, and case management.
Build and maintain automated workflows using low-/no-code tools and scripting.
Partner with internal teams to customize solutions and ensure seamless integration into legal processes.
Troubleshoot and resolve technical issues, manage file transfers, and handle structured/unstructured data.
Provide training, documentation, and guidance to users on best practices.
Contribute to eDiscovery processes, including data collection, processing, review, and production.
Experiment with emerging AI and analytics tools to improve legal technology services.
What We're Looking For
Experience with litigation support or eDiscovery platforms (e.g., Relativity, Nuix, LAW, etc.).
Solid background in data handling, automation, or database administration.
Familiarity with scripting (Python, Java) and text/data manipulation techniques.
Understanding of analytics tools such as TAR, email threading, or concept analysis.
Strong problem-solving skills and the ability to explain technical ideas in plain language.
Excellent communication, organizational, and project management abilities.
Bachelor's degree in Computer Science, Data Analytics, Information Systems, or related field.
At least 5 years' experience working with litigation data or database platforms.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Epic Beaker Analyst
Operations analyst job in Hicksville, NY
Responsibilities
Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker.
Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS).
Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders.
Follow departmental standards for software configuration control, quality assurance, and version releases.
Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership.
Work with instructional designers to develop and maintain application specific training curriculum and materials.
Well versed in process improvement, demand management, and project management methodologies.
Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users.
Plan and coordinate downtime, change management, maintenance, and upgrades.
Qualifications and Skills
Healthcare knowledge/experience with exposure to laboratory workflows.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills to effectively interact with end-users and technical teams.
Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies.
Ability to manage multiple priorities and work independently in a fast-paced environment.
MS Office experience required.
Requirements
Bachelor's degree in healthcare administration, information systems, or a related field.
Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency.
Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices.
Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred.
HL7 and data networking experience preferred.