What does an operations and maintenance manager do?
Operations and maintenance managers are professionals who manage the overall operations of an organization's department while supervising the repair and maintenance of mechanical equipment installed in the buildings of their organization. These managers are required to establish preventative maintenance programs to enhance the operational performance of the organization. They must delegate all maintenance and repair schedules to their maintenance staff while managing the organization-wide maintenance operations. Operations and maintenance managers must also develop a company safety program to educate managers and employees on workplace safety.
Operations and maintenance manager responsibilities
Here are examples of responsibilities from real operations and maintenance manager resumes:
- Manage logistics for engineering and construction projects relate to maintenance and facilities operations.
- Ensure verification of documentation and compliance of SWPPP, SPCC, HAZMAT & OSHA regulations.
- Set and levele homes single and double wide homes, hang skirting, plumbing and wire ins.
- Work with all outside agencies to bring facility in compliance with EPWA, OSHA, and EPFD guidelines.
- Supervise maintenance personnel including electricians, HVAC mechanics, plumbers, carpenter, contractors, and maintenance planner.
- Work with a small crew to install electrical, mechanical, and plumbing equipment for customer product installations.
- Authorize planned and emergency maintenance for all HVAC issues, store renovations, lighting, utilities and general retail store repairs.
- Define timely operational review, hiring, training, scheduling - supervising staff, vendor management, and CMMS systems management.
- Develop and implement ISO procedures.
- Oversee operation and implementation of CMMS for scheduling and coordinating of preventative and/or emergency maintenance.
- Develop and revise ISO compliant standard operating procedures for production, maintenance and safety operations.
- Mitigate discrepancies in requirements and contractual agreements directly with customer, contract engineering firms, inspectors and certifying agencies.
- Assist manufacturing department in troubleshoot process.
- Provide technical leadership to troubleshoot mechanical or electrical equipment issues.
- Develop & implement a comprehensive maintenance program utilizing TPM practices.
Operations and maintenance manager skills and personality traits
We calculated that 6% of Operations And Maintenance Managers are proficient in Oversight, Logistics, and Maintenance Operations. They’re also known for soft skills such as Analytical skills, Detail oriented, and Math skills.
We break down the percentage of Operations And Maintenance Managers that have these skills listed on their resume here:
- Oversight, 6%
Provided primary staff supervision to three subordinate organizations to include staff technical assistance and repair parts requisition oversight.
- Logistics, 5%
Managed logistics and collaborative efforts with local South Korean contractors to facilitate transportation of heavy equipment.
- Maintenance Operations, 5%
Identified trends through analysis of aircraft maintenance indicators and initiated changes in maintenance operations to reduce impact of failures.
- Industrial Maintenance, 4%
Employed as an industrial maintenance supervisor (Foreman) in an aluminum foil manufacturing facility.
- Safety Program, 4%
Cut safety discrepancies in half by revamping and closely managing safety programs of four divisions for regulatory compliance.
- Project Management, 4%
Developed specifications and provided on-site project management for abatement of hazardous materials prior to construction or demolition.
"oversight," "logistics," and "maintenance operations" are among the most common skills that operations and maintenance managers use at work. You can find even more operations and maintenance manager responsibilities below, including:
Analytical skills. One of the key soft skills for an operations and maintenance manager to have is analytical skills. You can see how this relates to what operations and maintenance managers do because "administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency." Additionally, an operations and maintenance manager resume shows how operations and maintenance managers use analytical skills: "prepare reports, analyze data, and make recommendations for improving plant operations. "
Detail oriented. Many operations and maintenance manager duties rely on detail oriented. "administrative services managers must pay attention to details," so an operations and maintenance manager will need this skill often in their role. This resume example is just one of many ways operations and maintenance manager responsibilities rely on detail oriented: "created detailed preventive and corrective maintenance procedures for the toll system lanes * wrote test procedures for lane equipment commissioning. "
Communication skills. Another common skill required for operations and maintenance manager responsibilities is "communication skills." This skill comes up in the duties of operations and maintenance managers all the time, as "much of an administrative services manager’s time is spent working with other people." An excerpt from a real operations and maintenance manager resume shows how this skill is central to what an operations and maintenance manager does: "established formal osha and iso program such as hazard communications, personal protective equipment and fire prevention/control. "
Leadership skills. Lastly, "leadership skills" is an important element of what an operations and maintenance manager does. Operations and maintenance manager responsibilities require this skill because "in managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise." This resume example highlights how operations and maintenance manager duties rely on this skill: "provide leadership, mentoring and support for the 8 low slope plant operations teams. "
The three companies that hire the most operations and maintenance managers are:
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Operations and maintenance manager vs. Technical supervisor
A technical supervisor is a leader who offers hands-on leadership for the staff members. Technical supervisors oversee employee performance in a certain department of the organization. They monitor the installation, repair, troubleshooting, and maintenance work of technicians. They supervise teams of technicians, oversee workers, and perform inspections on work orders. Their skills include leadership, confidence, problem-solving, empathy, and strong communication skills. They should also be compassionate, be able to manage time, and a problem solver.
While similarities exist, there are also some differences between operations and maintenance managers and technical supervisor. For instance, operations and maintenance manager responsibilities require skills such as "oversight," "logistics," "maintenance operations," and "industrial maintenance." Whereas a technical supervisor is skilled in "customer service," "patient care," "preventative maintenance," and "pet." This is part of what separates the two careers.
Technical supervisors tend to make the most money working in the manufacturing industry, where they earn an average salary of $76,171. In contrast, operations and maintenance managers make the biggest average salary, $76,438, in the government industry.technical supervisors tend to reach similar levels of education than operations and maintenance managers. In fact, technical supervisors are 1.9% less likely to graduate with a Master's Degree and 0.6% more likely to have a Doctoral Degree.Operations and maintenance manager vs. Lead mechanic
A lead mechanic coordinates the teams of mechanics and ensures the timely completion of repairs. Lead mechanics supervise their subordinates, order mechanical parts, and inspect their work making sure that the standards are met. They are responsible for repairing, overhauling, and maintaining vehicles or farm equipment. It is their job to provide support and give advice on matters associated with repairs. They also conduct road tests and maintain the repair of equipment. They should also have leadership and strong communication skills.
Each career also uses different skills, according to real operations and maintenance manager resumes. While operations and maintenance manager responsibilities can utilize skills like "oversight," "logistics," "maintenance operations," and "safety program," lead mechanics use skills like "hand tools," "mechanical equipment," "hydraulic systems," and "diagnosis."
On average, lead mechanics earn a higher salary than operations and maintenance managers. Some industries support higher salaries in each profession. Interestingly enough, lead mechanics earn the most pay in the manufacturing industry with an average salary of $60,789. Whereas operations and maintenance managers have higher pay in the government industry, with an average salary of $76,438.In general, lead mechanics achieve lower levels of education than operations and maintenance managers. They're 5.3% less likely to obtain a Master's Degree while being 0.6% more likely to earn a Doctoral Degree.Operations and maintenance manager vs. Site manager
The tasks of a Site Manager may vary, but the responsibility will always revolve around supervising the construction project and its employees, making sure that the project is completed within the allotted time, budget, and quality. Site Managers are required to have great communication and leadership skills as they are often the ones to engage with the clients and coordinate with the employees. Moreover, It is also the Site Manager's responsibility to ensure the safety of employees, prepare site reports, conduct quality control procedures, assess and solve problems, negotiate contracts, and secure permits needed for the project.
The required skills of the two careers differ considerably. For example, operations and maintenance managers are more likely to have skills like "maintenance operations," "industrial maintenance," "safety program," and "preventive maintenance." But a site manager is more likely to have skills like "customer service," "human resources," "site management," and "powerpoint."
Site managers earn the best pay in the technology industry, where they command an average salary of $88,272. Operations and maintenance managers earn the highest pay from the government industry, with an average salary of $76,438.When it comes to education, site managers tend to earn similar degree levels compared to operations and maintenance managers. In fact, they're 0.9% more likely to earn a Master's Degree, and 0.6% more likely to graduate with a Doctoral Degree.Operations and maintenance manager vs. Maintenance superintendent
A maintenance superintendent works in the oil and gas industries. They are based offshore, overseeing a rig concerning these facets mechanical, electrical, instrumentation, and telecommunication. They oversee the technical integrity of a rig's hull, including tanks, topside vessels, and equipment. It is also part of their responsibility for ensuring that there is ample "bunker" on board, as well as managing and preparing operations. They will likely be involved in a safe and efficient rig operation following a rig management system.
Types of operations and maintenance manager
Updated January 8, 2025
