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  • Operations Specialist

    Camris 4.6company rating

    Operations associate job in Silver Spring, MD

    We seek an Operations Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. The Operations Specialist will support manufacturing in the following areas Upstream, Downtime, Purification, and Fill Finish. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities Upstream: Prepare cell culture for virus inoculation and prepare viral seeds. Provide input on cell culture, bioproduction and purification of mammalian cell-based products. Experience and knowledge of cGMP, specifically bioproduction of viral vaccines. Execute and participate in cGMP viral growth, virus vaccine purification for cGMP vaccine bioproduction. Aseptic gowning, aseptic processing, aseptic final filtration and working in a cleanroom environment. Cell culture experience (adherent cells a plus), washing and counting cells, repeated trypsin manipulations. Maintain virus vaccine bioproduction inventory, order equipment and reagents. Downstream: The downstream part of a bioprocess refers to the part where the cell mass from the upstream are processed to meet purity and quality requirements. Execute cell expansion of seeds and viral seeds as required. Manage and maintain manufacturing-owned controlled temperature units (CTUs) and incubators per site policies and procedures. Perform bioreactor setup, operation, maintenance, and cleaning per site policies and procedures. Prepare harvest equipment per SOP and batch record instructions per site policies and procedures. Execute cell lysis through chemical or physical (e.g., microfluidizer) cell disruption. Perform recovery mid-stream unit operations, including but not limited to depth filtration, centrifugation, and tangential flow filtration as required and per site policies and procedures. Pour resin, pack columns, verify HETP and Asymmetry, and equilibrate columns. Develop purification batch records and AKTA UNICORN methods as required. Analyze UNICORN and other downstream result files, attach per GDP to records, summarize data, and incorporate analysis into run reports as required. Sanitize, empty, and store columns per site policies and procedures. *Please see the full job listing for additional responsibilities. Qualifications Must have proficiency with various types of office software: Outlook, Word, Excel, MS Project; LIMS experience and experience with equipment monitoring systems are a plus. Must have the ability to follow directions, written policies, and procedures for work responsibilities. Licensed vaccinations might be required to work with certain viral agents. Must have good people and communication skills (written and verbal). Performs other duties as required. A bachelor's degree in a science field (preferably chemistry, biochemistry, microbiology, or engineering) and four+ years of industry experience performing cGMP production, downstream, purification, fill finish, and upstream in a clean room environment. Professional knowledge and experience requirements related to viral product safety for product release and downstream purification (chromatography) are a plus. Experience with aseptic gowning, aseptic processing, aseptic final filtration, and working in a cleanroom environment. Experience with bioproduction equipment: centrifuges, tangential flow filters, spectrophotometer, biosafety cabinets, sonicator, autoclave, roller bottles, a plus. cGMP experience for large-scale viral production of biological products is a plus. Working knowledge of disposable manufacturing methodologies, such as the use of sterile bags with tubing and tubing welders, is a definite plus. Hepatitis B immunity is required; vaccination will be provided if needed. Must be able to work independently following a brief period of specific technical training. Must have familiarity with related fields, such as general microbiology, physical chemistry, and biochemistry. Must have some knowledge of the operation of automated/manual filling machines, Restricted Access Barrier System (RABS), and labeling machines. Experience in filling parenteral products under GMP conditions. Must have eligibility to work in the United States and have lived in the United States for three of the past five years if a non-US citizen. Physical Requirements: The physical requirements described here are representative of those that must be met by a candidate to perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions. Occasionally required to perform sedentary work that primarily involves sitting/standing. Constantly required to perform light work that includes moving objects up to 20 pounds. Occasionally required to perform medium work that includes moving objects up to 50 pounds, heavy work that includes moving objects up to 100 pounds, and very heavy work that includes moving objects over 100 pounds. Occasionally required to push or pull less than 25 pounds, push or pull 25 - 45 pounds, and push or pull more than 45 pounds. Occasionally required to reach above shoulder level, use both hands, and stand or walk for more than 25 minutes. Occasionally required to bend, reach, or twist repeatedly, kneel, squat, or stoop, and crawl or climb. Constantly required to have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Occasionally required to ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like, and move self in different positions to accomplish tasks in various environments including tight and confined spaces. Constantly required to move about to accomplish tasks or move from one worksite to another. Occasionally required to communicate with others to exchange information. Occasionally required to operate machinery and/or power tools, and operate motor vehicles or heavy equipment. Constantly required to assess the accuracy, neatness and thoroughness of the work assigned. Occasionally required to work in outdoor elements such as precipitation and wind, noisy environments, and hazardous conditions. Occasionally required to work in poor ventilation, small and/or enclosed spaces, and no adverse environmental conditions expected. Constantly required to wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally required to use a lab coat and ear plugs/muffs. Constantly required to wear a clean room uniform. Occasionally required to use a disposable dust/surgical mask, and respirators, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Constantly required to come in contact with chemicals, such as aerosols, biological inhalants, plastics, inorganic dust, and powders, etc. Please submit your resume online at *************** CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability. Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.
    $75k-109k yearly est. 5d ago
  • M365 Operations Administrator

    Dunhill Professional Search & Government Solutions

    Operations associate job in Germantown, MD

    The M365 Operations Administrator supports the deployment, administration, and sustainment of the Microsoft 365 environment for the Department of Energy Office of Science. This role involves managing and maintaining Exchange Online, Teams (including voice services), SharePoint Online, OneDrive, and Azure Active Directory (Entra ID). The Mid-Level M365 Administrator helps ensure the secure, compliant, and efficient operation of M365 services in alignment with DOE standards and federal policies. This position is on-site, supporting day-to-day operations and contributing to service improvements. Monitoring, maintaining, and supporting Microsoft 365 services. This includes providing technical assistance, resolving incidents, implementing configurations, and ensuring that M365 services remain secure, reliable, and aligned with organizational requirements. Administer Microsoft 365 services, including Exchange Online, Teams (with voice), SharePoint Online, OneDrive, and Azure AD / Entra ID. Support Conditional Access, MFA, and identity protection configurations under guidance from senior staff and cybersecurity policies. Assist in managing guest account lifecycle and Azure AD B2B external collaboration settings. Maintain Exchange hybrid mail flow and assist in mailbox and distribution group management. Configure and support calendar sharing, shared mailboxes, and resource mailboxes. Provide Tier II/Tier III support for M365-related incidents and service requests. Perform monthly server patching of Azure and on-premises infrastructure. Support the implementation of DLP, retention policies, and sensitivity labels. Conduct content searches and assist with eDiscovery requests as directed. Generate basic reports on M365 service health, licensing, and usage. Assist in M365 service updates, feature deployments, and configuration changes. Use PowerShell to perform routine administrative tasks (with guidance as needed). Administer and support the integration of multi-function devices (MFDs) with our organization's Microsoft 365 environment, specifically for scan-to-email and scan-to-OneDrive functionalities. Liaise with MFD vendors and support teams as necessary to resolve complex hardware or firmware-related issues affecting Microsoft 365 integration. Collaborate with senior administrators, cybersecurity, and networking teams to support secure operations. Create and maintain detailed documentation for Microsoft 365 configurations, troubleshooting guides, and best practices. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 5+ years of experience in M365 administration or enterprise messaging support. Preferred Certifications Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL 4 Foundation (preferred for federal process alignment) Other Job Specific Skills Strong Communication Skills: Clearly explains technical concepts to peers, leadership, and customers. Proactive Follow-Up: Ensures assigned tasks and incidents are addressed in a timely manner without requiring constant oversight. Multitasking Ability: Manages multiple tasks and priorities efficiently. Productivity and Efficiency: Delivers accurate, high-quality work within expected timelines. Self-Motivation: Works independently on assigned tasks and seeks guidance when appropriate. Team Collaboration: Engages positively with colleagues and contributes to team success. Knowledge Sharing: Shares knowledge with peers and junior team members. Problem-Solving Skills: Identifies and resolves technical issues effectively. Accountability: Takes ownership of assigned duties and outcomes. Adaptability: Responds well to changing priorities and technical requirements. Customer Service Orientation: Prioritizes user satisfaction and service excellence. Attention to Detail: Produces precise and thorough work. Leadership Communication: Keeps leadership informed of progress, risks, and issues. Responsibilities may require occasional evening or weekend work with little advanced notice. Available for on-call 24x7 support as part of a rotation for critical Office of Science IT infrastructure services. No regular travel required.
    $44k-79k yearly est. 5d ago
  • Datacenter Operations Specialist

    Genpact 4.4company rating

    Operations associate job in Rockville, MD

    About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at Title: DC Operations Lead Location: Rockville, MD (Onsite) Duration: Fulltime Responsibilities: This is a 100% hands-on technical role (not just lead). Exposure and working experience on AWS and Azure Preferred. Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations. Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems. Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc. Ensure adherence to operational standards and best practices. Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations. Lead, mentor, and manage a team of data center operation engineers offshore. Provide guidance and support for professional development and performance improvement. Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities. Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations. Perform root cause analysis and implement preventive measures to avoid recurrence of issues. Develop and maintain incident management processes and procedures. Plan and oversee scheduled maintenance and upgrades of data center infrastructure. Ensure that all hardware and software components are up-to-date and functioning optimally. Coordinate with vendors and service providers for maintenance and support activities. Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning. Conduct capacity planning to support future growth and demand. Implement optimization strategies to enhance performance and reduce operational costs. Ensure data center infrastructure adheres to security policies, standards, and best practices. Implement and maintain security controls to protect data and systems. Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA). Develop and implement disaster recovery and business continuity plans for data center operations. Ensure regular testing and validation of disaster recovery procedures. Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions. Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs. Collaborate with vendors and service providers to evaluate and integrate new technologies and services. Communicate effectively with stakeholders, providing regular updates on data center operations and performance. IT Environment Monitoring 24x7 ITSM queue-based monitoring. Triage and first-level troubleshooting based on alert severity. Incident resolution using Standard Operating Procedures. Vendor Coordination Coordinate with vendors for infrastructure on public/private Cloud. Provide vendor contact details and escalation matrix. Citrix Architecture and Optimization Maintain Citrix architecture and seek continuous optimization. Participate in architecture design and planning with the steering committee. Recommend system and end-user performance improvements. Implement approved performance improvements. Citrix Environment Support Support Citrix environment and integrate with Client-specific technologies. Order, install, update, and maintain Citrix servers and tools. Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances. Manage NetScaler infrastructure and upgrades. IT Service Continuity and Disaster Recovery (DR) Services Strategy and Policy Definition Coordination and Execution Data Management Testing and Reporting DR Activation and Coordination Review and Enhancement Onsite and Remote Support Onsite server support, IMAC services, and remote software installation. Decommissioning, proactive evaluation, and datacenter assessment. Windows Server Management & Projects Administer and monitor Windows servers, including health checks and problem management. Manage local users, groups, shares, and server disk/storage. Handle event logs, vendor coordination, and performance issues. Install and manage IIS, apply security patches, and troubleshoot clusters. Oversee DNS, SCOM, certificate management, migrations, and server deployments. Linux Server Administration and Projects User Administration - Manage user accounts, environments, and home directories. OS Package Administration - Add/remove OS packages and troubleshoot issues. Storage Management - Create/manage file systems, logical volumes, and clean up disk space. NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers. Network and Security - Configure/manage NTP, DNS, and implement security standards. OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security. High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance. Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers. DC Power Tools Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support Logic Monitor Administration Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring. Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft. Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules. Storage Backup & Data Management Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs. Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs. Review and approve storage and backup solutions and procedures. Procure and manage data storage infrastructure (SAN, NAS, tape, optical). Provide and manage backup and archival consumables for Client facilities. Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches. Notify Client of any data losses or risks. Perform data and file backups/restores per procedures and SLRs. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus. Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role. Extensive experience in data center operations, with a proven track record of managing large-scale data center environments. Preferred Qualifications/ Skills Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable. Experience with ITIL or other IT service management frameworks. Familiarity with cloud computing and hybrid data center environments. Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner. Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals. Best Regards, Manohar Swamy DTAI Hiring Team, Genpact E: ************************** Connect on LinkedIn: Equal Opportunity Statement: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
    $71k-96k yearly est. 2d ago
  • Member Service and Operations Associate (retail)

    Daughters of The American Revolution 3.6company rating

    Operations associate job in Washington, DC

    Job Description We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics. Job Posted by ApplicantPro
    $22-25 hourly 14d ago
  • International Sales Operations Associate

    Alarm.com Incorporated 4.8company rating

    Operations associate job in Tysons Corner, VA

    Alarm.com is seeking an ambitious and self-directed individual who is proficient in both English and Spanish to join our International Sales Operations team. The International Sales Support Associate will work closely with the Sales team on projects related to process improvement, sales tools, and will have the chance to create a meaningful impact on the Alarm.com Business. RESPONSIBILITIES * Work directly with the sales and sales operations team on process improvements. * Coordinate our supply chain procedures to maximize quality of delivery. * Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings. * Maintain updated records of orders, suppliers and customers. * Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world. * Provide insights for contracts management and use of electronic resources and systems. * Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them. * Collects data from various systems, organizes data into spreadsheets and develop reports. * Collaborate on various improvement projects for the sales operation team. * Other duties as assigned QUALIFICATIONS * Bachelor's degree in Business, International Business, or related field. * Minimum of 1 - 2 years of experience in sales operations or finance positions. * Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity. * Ability to identify trends, break down data, and find key insights. * Microsoft Office proficiency for day-to-day tasks. * Must be able to learn quickly and possess strong observational skills. International team members are expected to interface with a wide variety of cultures and personality types. * The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner. Additional languages are a plus. Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time COMPANY INFO Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit ************** WHY WORK FOR ALARM.COM? * Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. * Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team! * Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. * Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. * Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************. JR105477
    $47k-79k yearly est. Auto-Apply 13d ago
  • Loan Operations Associate I

    Zillion Technologies 3.9company rating

    Operations associate job in Columbia, MD

    Job Title: Loan Operations Associate I This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Position Accountabilities: Ability to work effectively with minimal supervision and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements Supports other teammates within the team Understanding assigned process and procedures as it relates to the job task Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellent service is provided to our internal partners and customers Identifies and resolves issues within assigned function Performs all other job duties as assigned Provide high degree of professionalism and confidentiality in handling and having access to sensitive information Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities Ensures daily production goals are met and maintains quality Participate on assigned projects Comply with dual control standards as required Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing procedures and systems Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries Perform basic account maintenance Perform basic customer transactions Balance OTE transactions Ensure CIP/CDD information is updated in the Core when new information is delivered Process loan payoffs Manages all incoming and outgoing mail Provide pay off letters, loan verifications, and letters of guaranty Process loan file intake activities and prepare for offsite storage Process basic collateral perfection documentation. Qualifications Education & Experience: High School diploma or equivalent required Minimum 1 year of operations or related experience Banking/accounting/finance experience preferred. Knowledge & Skills: Experience with MS Office Suite High level of accuracy and great attention to detail Excellent customer service skills Excellent oral and written communication skills Detail oriented and quality focused Flexible, able to adapt to change Ability to prioritize tasks and meet deadlines. Additional Information Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc E-mail: ************************************** Phone: ************
    $75k-113k yearly est. Easy Apply 11h ago
  • Operations Associate

    Berkley 4.3company rating

    Operations associate job in Manassas, VA

    Company Details BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.” Responsibilities The Operations Associate role is designed as a growth opportunity within BerkleyNet. It is a transitional position intended to provide exposure to various business functions, develop core competencies, and prepare the individual for potential advancement into roles in the underwriting, claims or operations departments. This role offers hands-on experience, cross-functional collaboration, and learning opportunities that align with BerkleyNet's commitment to employee development. The role will be responsible for customer service and administrative tasks that support the efficiency of our business operations and uphold our brand promise to deliver a Ridiculously Fast, Amazingly Easy customer experience. An Operations Associate fulfills the primary responsibilities of the role by executing the following duties and tasks: Interface with customers via phone, email and live chat to resolve complex inquiries. Support daily business operations by performing data entry functions related to underwriting, claims, finance and mailroom operations. Ownership of operations tasks and assignments to complete them within timelines and communicate any issues preventing completion with your lead and participate in offering solutions to overcome the issues. Provide feedback and offer solutions on existing policies and procedures to assist in business process improvement. Learn about and use data analysis to identify opportunities for improved efficiencies in process and product. Assist the operations leadership team in management of daily team responsibilities. Collaborate with different departments to improve business operations. Prioritize tasks to manage competing priorities and be accountable to deliver results. May participate in cross-functional project teams. Qualifications Ability to make decisions incorporating diverse perspectives Excellent communication, prioritization and customer service skills Strong discretion in dealing with highly confidential and sensitive information exhibited at all times Proven record of setting delivery commitments and meeting expectations Demonstrates a natural curiosity to understand the “why” behind processes, decisions, and outcomes, seeking deeper insights to improve operations. Enjoys analyzing problems, identifying root causes, and developing thoughtful, data-informed solutions. Embraces continuous learning and growth, actively seeking opportunities to expand knowledge and improve skills. Thrives in a dynamic environment where asking questions and challenging the status quo are encouraged. Education Bachelor's Degree in appropriate field of study or equivalent work experience Additional Company Details The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. Base salary & Benefits include Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit-sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements • Low level of domestic U.S. travel required (up to 5% of time) Sponsorship Details Sponsorship not Offered for this Role
    $67k-87k yearly est. Auto-Apply 42d ago
  • Family Center Operations Associate - Pasadena

    YMCA Maryland 3.8company rating

    Operations associate job in Pasadena, MD

    Under the direction of the assigned Supervisor, the Family Center Operations Associate is responsible for establishing a full-relationship with members, associates, and Y leadership. The Family Center Operations Associate is personally committed to consistently exceeding customer expectations by meeting a broad range of Family center operational needs. The Family Center Operations Associate is responsible for providing a high level of customer service to our associates and members. Performs routine duties including but not limited to: mentoring, training and developing others; processing membership transactions efficiently, professionally, and accurately; identifying member needs; promoting association products and services. In addition, the Family Center Operations Associate will help lead the family center team to attain organizational goals. Adheres to all Y established policies, procedures and overall compliance regulations. ESSENTIAL FUNCTIONS: * Promotes, represents and welcomes current and potential members, associates and vendors to the family center in a professional and inviting manner. * Develop a strong, value-added relationship with current and prospective members by engaging in conversations that uncover their current and future wellness needs. Provide solutions to ensure the member feels understood, informed and confident in the products/services offered. * Leads and encourages a positive working environment with an attitude which fosters our Mission, Vision, and core values * Participate as a vital part of the center management team to provide consistent and exemplary services to the community. Including sharing responsibilities as a building supervisor, participation in special events, fund raising campaigns, and shared leadership duties as assigned. * Plan and coordinate day-to-day operations, maintenance, and repair of facilities and equipment within the assigned departments. * Proficiently performs routine and basic tasks across all product experiences within the family center: Membership Services: * Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships. * Builds relationships with members; helps members connect with one another and the YMCA. * Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. * Applies all YMCA policies dealing with member services. * Adheres to all policies, guidelines, rules, best practices as outlined by the Y in Central Maryland or directed by supervisor. * Performs assigned supervisory or administrative functions as assigned by leadership. Youth Development: * Effectively and appropriately communicate with children and parents/guardian * Maintain clean and disinfected environment for safety of members and children * Maintain all proper paperwork including sign in/out process, behavior reports, incident reports, etc. * Must have understanding of the age and stages of youth development Swim/Lifeguard Programming: * Responsible for conducting classes according to the YMCA of the USA Aquatic Program, adapted where necessary for local conditions. * Responsible for safety of all swimmers during lesson and for the interpretation and enforcement of all pool rules Fitness: * Directs and manages operations of the health, fitness, and physical education programs. Responsible for oversight and the programmatic development of all physical areas of the building including the fitness center, group exercise room(s), multi-purpose room(s) and climbing wall (where applicable) that are used for programs to serve the members and the community and for scheduling these areas in accordance with the best possible use of facilities. * Assist in other areas as assigned Preferred Qualifications: * Bilingual proficiency in English and Spanish
    $58k-102k yearly est. 60d+ ago
  • Operations and Audio-Visual Associate (Entry Level)

    EAB 4.6company rating

    Operations associate job in Washington, DC

    At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Operations and Audio-Visual Associate The Real Estate and Ops Support Department is seeking applicants interested in the position of Operations and Audio-Visual Associate. The Ops Support team is responsible for the space planning and facility management of EAB's three office locations - serving nearly 1,900 employees. This role will be responsible for coordinating day-to-day Washington, D.C facilities operational needs as well as supporting audio visual requests for our conference rooms Monday through Friday during operating hours. The Operations and Audio-Visual Associate will approach the position with a high level of attention to detail and unparalleled level of service, creating an engaging and well-maintained office space for EAB employees. This role is based in EAB's Washington, DC office. Primary Responsibilities: This Associate is responsible for facility and audio-visual management including but not limited to the following: Provide basic in-office technical assistance and support for issues related to computer systems, software, hardware, and audio-visual technology such as cameras, microphones, and speakers; work closely with the Tech Support team to diagnose and resolve issues. Perform setup of AV systems for both internal and external events including but not limited to testing, adjusting, and troubleshooting audio, digital presentation, and equipment to ensure an exceptional meeting experience for staff and partners. Set-up and break down furniture and equipment for organizational meetings, events and activities. Manage weekly gift bag inventory and deliveries. Audit each office floor daily to ensure they are being well maintained and tend to items that need attention; verify all conference and meeting rooms are ready for use, equipment is online, and space is tidy. Manage incoming and outgoing office mail including coordination of freight shipments for various projects / events. Coordinate and troubleshoot office access for employees, vendors, and partners. Respond to facility inquiries and issues, verifying the problem, and taking the necessary corrective action to resolve in a comprehensive and timely manner. Coordinate facilities vendors and service providers including scheduling, as well as documenting maintenance and repair service visits for EAB and its subtenants. Coordinate with building management on service, security, access, and use of shared building amenities. Remain knowledgeable regarding all operational aspects of building systems, following protocol for effective building-specific maintenance and safety procedures. Manage office supplies and supply areas ensuring adequate inventory is on-hand, reordering when necessary. Connect with staff to build appropriate rapport; best understanding the needs, expectations, and requirements to achieve a high level of service and excellent employee experience. Provide support as needed for Real Estate projects and initiatives. Assist across all Business Solution teams, including Events and Tech Support. Basic Qualifications: Education: High school graduate or GED 1+ year work experience Demonstrated success delivering service both internally and externally and record of achievement Proven multi-tasking skills in a fast-paced environment Extremely organized and detail oriented Ability to effectively and efficiently solve problems, identify root causes and implement solutions Effective interpersonal and communications skills Ability to lift and/or move up to 50 pounds on a continuous basis Capable of standing for long periods of time Positive, polished, poised and professional Ideal Qualifications: Education: Associate degree 1+ year work experience in a technical and / or operational support role Knowledge of principles and practices of basic office management and organization Proven experience in facility maintenance and working with building maintenance vendors Experience developing personal organization tactics to meet business goals Proficient in Outlook, Word, Excel and familiar with Power Point Ability to identify and take initiative on projects Ability to communicate by e-mail and phone with internal and external clients Experience working in a team environment, as well as autonomously Demonstrated computer and analytical skills Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary range for this role is $40,000 - $45,000 per year. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: Medical, dental, and vision insurance plans; dependents and domestic partners eligible 20+ days of PTO annually, in addition to paid firm and floating holidays Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) 401(k) retirement savings plan with annual discretionary company matching contribution Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans Employee assistance program with counseling services and resources available to all employees and immediate family Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation Fertility treatment coverage and adoption or surrogacy assistance Paid parental leave with phase back to work program for birthing and non-birthing parents Access to milk shipping service to support nursing employees during business travel Discounted pet health insurance coverage for dog and cat family members Company-provided life, AD&D, and disability insurance Financial wellness resources and membership in a robust employee discount program Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #LI-Onsite
    $40k-45k yearly 26d ago
  • Ice House Operations Associate

    The St. James 4.2company rating

    Operations associate job in Springfield, VA

    ICE HOUSE OPERATIONS ASSOCIATE Location: Springfield, VA About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. Primary Responsibilities: As part of the Ice House Operations Team, your primary job is to provide the best ice experience possible for our customers. Our ice sheets are expected to be the smoothest, most well maintained, and to provide the best on-ice experience for anyone that comes through our doors. The Ice House Operations Team is responsible for providing this experience through diligent maintenance and housekeeping along with prompt and accurate ice cuts throughout the day. You are also responsible for monitoring all compressor room equipment and maintaining all other ice maintenance equipment. Job Details (general overview): Resurface both ice sheets with Zamboni Ice Resurfacer at scheduled times and complete cuts in the ten-minute time period. Complete routine maintenance on both ice surfaces and all ice maintenance equipment Operate Zamboni Ice Edger; followed by light grooming on ice sheet Change propane tanks on Zamboni as needed Clean and maintain the Zamboni in immaculate condition; following all scheduled preventative maintenance tasks Perform weekly blade change service on Zamboni Fill out compressor system log sheet at scheduled intervals. Clean Dasher Board glass; remove puck marks Perform light janitorial duties through all locker rooms & Ice House spaces Must be willing to work in a cool temperature environment Assist with miscellaneous Facility services as needed Qualifications Must be at least 18 years old. Must possess current and valid Driver's License Must be available and flexible to work various hours during the week and weekend. Previous Ice Resurfacer and/or ice rink experience is preferred Must be able to lift-up to 75 pounds Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames, @thestj_sports, @thestjamesperfomanceclub @courtedspa ADDITIONAL INFORMATION The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.
    $25k-40k yearly est. 60d+ ago
  • CMS Operations Specialist II

    Global Science & Technology, Inc. 4.4company rating

    Operations associate job in Chevy Chase, MD

    Job Description The CMS Operations Specialist (II) will manage activities related to the Central Management System (CMS) and other software, including Tracklogs, hosted in the Web Operations Center (WOC). is contingent upon contract award* Primary Duties: Serve as the liaison between the WOC and the RFIMS host facility's client network to assure secure and reliable connections between the CMS subsystem, in accordance with the applicable Interface Control Documents (ICD) and Service Level Agreements (SLA) for the RFIMS field sites' host facility client networks. Monitor the operational health and status of the CMS subsystem, IFSS, and ancillary equipment to ensure they are operationally available and fully functional. Monitor and report radio interference, follow procedures for reporting to Federal and Partner stakeholders, perform diagnostic tests of system, and follow escalation procedures when problems cannot be resolved. Required Education/Experience/Skills: Bachelor's Degree from an accredited college or university in Information Technology, Computer Science, or a related field. At least 5-10 years of relevant experience in IT Security. Familiarity with cloud operations Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements. Compensation At GST, we celebrate your contributions. We will provide you with opportunities and choices and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance. Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $144,000 to $165,000.00 (annualized USD). The estimate displayed represents the typical salary range or this position and is just one component of the GST total compensation package for employees. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Definitions: If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility. If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role. Please note, effective 5/7/2025, that as part of the onboarding process for this position, individuals undergoing identity verification for new PIV card issuance, must present a REAL ID compliant form of identification or an equivalent acceptable form. GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
    $144k-165k yearly 4d ago
  • Operations Specialist II

    CSA Global LLC 4.3company rating

    Operations associate job in Washington, DC

    For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools, and proven processes to advance federal missions. Client Solution Architects is looking for an Operations Specialist II in the Washington Navy Yard. CSA Global Inc. is seeking an Operations Specialist to provide 12 hours/day, on-site support in monitoring, collecting, and sharing all aspects of reporting information associated with the operations of the Shore Enterprise Operations Center (SEOC), currently located in Building 111 at the Washington Navy Yard. Primary responsibilities include maintaining situational awareness (SA) and situational understanding (SU) in accordance with the Commander's Critical Information Requirements (CCIRs) and local directives and standard operating procedures. This requirement is often performed independently and serves as the command's first line of critical information flow. How Your Role Will Make an Impact: * Assisting the N37 Staff with the flow of information to the staff, regions and installations * Screening, categorizing, and formatting all incoming message traffic for distribution * Preparing and disseminating briefs in accordance with Commander's requirements * Supporting, implementing and proposing direction for Crisis Action Team (CAT) operations information management, including using the C4I Suite and all other available information systems in the SEOC * Providing oral and written responses and briefings to queries by Echelon I, II, III, and IV commands, leadership and staff, and by external stakeholders for approval by the Government representative * Promoting knowledge sharing among Echelon I, II, III, and IV commands and other stakeholder organizations through collaborative business processes * Executing Continuity Of Operations (COOP) plans when directed, including deployment to a COOP site * Maintaining and tracking status of equipment in the SEOC * Ensuring compliance with all regulations and policy governing secure communications equipment and procedures * Following local security procedures and supporting Navy Information Assurance (IA) requirements * Properly handling classified material in an open secret secure space. Requirements What You Will Need to Join Our Award-Winning Team: * Clearance: Must possess and maintain an active U.S. Secret clearance * Education: Must possess a Bachelor's degree * Five years' experience in operations center, command center, or communications center operations. * Recent relevant experience in emergency management (EM) operations for either federal or state organizations. * At least eight years of military service. What Sets You Apart: * Bachelor's and Master's Degree in Emergency Management * Direct knowledge of or experience with the Navy installation Emergency Management program
    $61k-99k yearly est. 5d ago
  • People Operations Specialist

    Brivo 4.5company rating

    Operations associate job in Bethesda, MD

    The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office. Responsibilities * Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks. * Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees. * Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time. * Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow. * Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS. * Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements. * Generate and analyze reports related to employee data, turnover, and other key HR metrics. * Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property. * Prepare and process all separation-related paperwork, including benefit information. * Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition. Qualifications * Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience). * 4+ years in a dynamic administrative or operational support role. * Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality. * Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs. * Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency. * Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups. * Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership. * Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information. The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************
    $62k-72k yearly 21d ago
  • Maintenance and Operations Specialist

    Prince William County (Va 4.3company rating

    Operations associate job in Manassas, VA

    Are you a skilled maintenance professional looking for a meaningful career in a unique environment with stability and great benefits? The Prince William - Manassas Regional Adult Detention Center (ADC) is looking for a Maintenance & Operations Specialist to join our dedicated and team-oriented staff! The ADC is committed to excellence, safety, and professionalism. We take pride in our work and the positive impact we have on the community. If you're career-minded and ready to contribute your skills in a meaningful way, we want to hear from you! The ADC is a well-established agency in Prince William County, VA. We provide safety and security for our staff and the individuals in our care while protecting the residents of Prince William County. This position will involve direct contact with inmates housed at the facility. About This Role: As a Maintenance & Operations Specialist, you'll play a critical role in keeping our facility safe, efficient, and operational. You'll be responsible for: * Coordinating and completing daily maintenance tasks * Performing hands-on maintenance, inspection, and repairs on systems such as: * Electrical * Plumbing * HVAC * Telecommunications * Building structures * Estimating repair costs and identifying necessary tools and materials * Conducting preventive maintenance * Maintaining detailed logs and records * Ensuring compliance with safety standards, codes, and regulations * Other duties as assigned What We're Looking For: A candidate with a strong background in maintenance operations and the ability to lead and instruct others. Skills and qualifications include: * Experience maintaining and repairing specialized facility equipment * Ability to prioritize and assign work effectively * Proficiency in using tools, diagnostic equipment, and maintenance software * Strong understanding of safety codes and standards * Exceptional organizational and customer service skills * Competency with computers and basic software applications Minimum Education, Training and Experience Requirements: High School Diploma or GED and 2-3 years of related experience. Special Requirements: * Must pass a criminal history background investigation to include fingerprint and driving record check. Must pass a polygraph exam. Pass pre-employment physical. Must have a valid driver's license. * Physical Demands/Frequency: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Heavy Work: Exerting 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. * Environmental Working Conditions: Work is performed in an inherently stressful environment and involves some degree of risk to personal safety; requires direct contact with inmates in a public safety correctional setting. Work Schedule: * 37.5 hours per week, typically Monday through Friday 8:00 am to 4:00 pm - Schedule may require flexibility to include weekends. Position is deemed essential to respond in emergencies and inclement weather. On call duties required. * FLSA-Nonexempt position. Starting Salary Range: $25.44 to $36.98 Hourly (Minimum to Midpoint) * Starting salary beyond minimum is based on verified related work experience. Typical hiring range is between minimum and midpoint. Please submit a copy of a current resume with application* Note: The above position descriptions intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the needs of the department. The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. QUESTIONS: All inquiries related to job postings, application deadlines and the status of applications should be submitted through ******************. Contact information should be included in the inquiry. Applicants selected to move forward in the hiring process will be notified by phone or email.
    $25.4-37 hourly 7d ago
  • Branch Operations Specialist

    SECU 4.2company rating

    Operations associate job in Linthicum, MD

    Job Description Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member's financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. What you will do: The Branch Operations Specialist is responsible for providing operational support to various departments and initiatives across SECU, with a focus on our Retail network. Using their knowledge, experience, and judgment, this role responds to daily inquiries, conducts research, resolves issues, and consistently demonstrates a strong commitment to service. The Branch Operations Specialist acts independently to make time-sensitive decisions while balancing Member and Employee Satisfaction goals with operational guidelines and regulations. The role also includes educating, training, and coaching staff and leaders. The Specialist conducts audits of branch operations and provides operational reports to Market Managers on opportunities for improvement in financial centers. This position requires collaboration, clear communication, and continual follow-up to meet service expectations. In addition, the Branch Operations Specialist collaborates across the organization to implement new procedures, improve existing ones, and enhance system functionality. They also build strong partnerships with SECU staff, consortium departments, and external vendors. The Branch Operations Specialist adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Deposit Operations & Compliance Educates staff on SECU products and services. Shares knowledge not only with Retail but across the credit union and consortium. Monitors email requests from all locations within SECU and the consortium. Responds to inquiries within department SLA. Educates and coaches staff as needed and meets department SLAs for responses. Develops and communicates updates to policy and procedures and system functionality to all staff. Processes transactions that exceed the branch authorities. Provides approval of transactions, such as wires, over the FCM and AFCM limits. Serve as a subject matter expert for all branch deposit related functions, policies and procedures, and systems. Collaborates with others to identify member impacts and distributes timely alerts throughout the issue with a focus on providing work-around solutions. Serves as liaison for our consortium to answer questions, assist with implementation of changes and update job resource materials. Maintains expertise in all deposit-related regulations and State and Federal laws and ensures SECU and staff compliance. Member Experience & Issue Resolution Completes thorough research into escalated member complaints to the CEO, DLLR, BBB, NCUA and other sensitive matters. Documenting member issues, resolution and response with a focus on member service and mitigating risk to SECU. Conducts periodic quality control reviews to address errors proactively, coordinate corrections, and provide coaching if needed. Identifies root causes for any member or staff friction, proposes solutions, and collaborates with others to resolve as needed. Projects/ Process Improvement Provides operational support on project teams, educates others on processes, delivers tasks on time, and ensures effective implementation. Maintains strong attention to detail when testing new system functionality and system upgrades to ensure systems work as necessary and minimize go-live issues for staff or members. Completes various tasks to support departmental and organizational objectives. Additional Responsibilities may include: Reviews monthly Branch Audit reports to ensure compliance, coach retail management on any errors, and prepare reports on branch compliance as needed. Assists with annual audits to ensure compliance with all SECU policies and procedures. Conducts onsite audits of financial centers to confirm that proper operational controls are in place. Train and coach staff as needed. Independently conducts annual Operational Reviews of SECU branches to ensure the staff follow all required policies and procedures. Partner with Retail leadership on action plans to address issues. What we need from you: Education Requirements B.A. or B.S. degree in a related field (such as finance, business management, logistics, or process management), or an equivalent combination of education and experience that provides the skills and knowledge required to perform the essential functions of the role effectively. Experience Requirements 3-5 years of progressively responsible related work experience in banking/credit union processing, operations, or consumer service is required. Financial Institution experience required, preferably in a branch environment. Management experience preferred. Ability to effectively have coaching conversations with leaders throughout the organization. User acceptance testing experience preferred. Ability to effectively have coaching conversations with leaders throughout the organization. Knowledge of regulations applicable to financial institutions preferred. Physical Requirements Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Ability to travel to financial centers and SECU Headquarters in Linthicum, Maryland as needed. Willingness to work evenings, weekends, and holidays when required. Compensation Information: Offers will be commensurate with experience and education. Please Note: We typically hire at or below mid-point, which is $79,900 for this role. Salary: Min. $61,500 - Max. $98,300 Other Compensation Includes: • Annual corporate-wide incentives We provide comprehensive benefits, with a focus on total well-being: • Medical, vision, dental benefits • 401k plan with company matching • Generous sick, vacation and personal leave • And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.
    $36k-41k yearly est. 7d ago
  • Simulation Operations Specialist

    George Mason University 4.0company rating

    Operations associate job in Fairfax, VA

    Department: College of Public Health Classification: Lab & Research Specialist 2 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Pay Band: 04 Sponsorship Eligibility: Not eligible for visa sponsorship Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The School of Nursing prepares students for interdisciplinary roles as clinicians, educators, researchers, and administrators. Our students learn to address the challenges of a rapidly changing and diverse health care environment with hands-on experience in our simulation and skills labs and our Mason and Partners clinics. Their experience working with the culturally diverse patient population in the Northern Virginia area provides them with the necessary skills to deliver health care where it's needed the most. About the Position: Under the direction of the CIO, the Simulation Operations Specialist runs and supports simulation-based education for a wide range of learners, including nursing students, inter-professional health students, and practitioners. The Simulation Operations Specialist leads program development of new systems, applications, software conversions and upgrades, and troubleshooting. This position facilitates operations, scheduling, provides technical assistance for simulation/immersive technologies, collaborates with faculty/staff to resolve problems, and serves as backup to the Clinical Skills and Immersive Learning Manager. Responsibilities: Simulation Lab Duties and Responsibilities: * Opens/closes and organizes labs starting at 7:30am; * Executes set-up, programming, maintenance, use, disassembly, and troubleshooting of simulation equipment; * Performs set-up/breakdown simulation sessions, including room environment, simulators, equipment, supplies, and moulage of patient simulators/standardized patients; * Conducts routine equipment and simulator maintenance based on vendor guidelines and recommendations; * Provides training and serves as a resource for staff utilizing simulation equipment; * Programs, tests, and runs scenarios with faculty; * Maintains digital A/V hardware and software systems; * Maintains all simulation/lab/immersive technologies equipment with low, medium, and high fidelity; * Develops an agreed-upon level of technical proficiency with all aspects of the operation, maintenance, support, troubleshooting, and repair of all the simulation center and associated equipment including: * Computer-driven human simulator systems. * Life-support systems and physiologic monitors. * Personal computers and peripherals. * Audiovisual and wireless communication system. * Maintains proficiency in existing and emerging technologies, participates in training, and attends conferences for professional development/continuing education; * With appropriate notice, works at night and/or on weekends, if needed; and * Performs other job duties as assigned. Required Qualifications: * Experience (generally 1-5 or more years) with simulation-based education; * Ability to manage multiple priorities in a dynamic environment with a diverse clientele; * Ability to work independently and as part of a team; and * Punctuality and professionalism is required. Preferred Qualifications: * Bachelor's degree in nursing, healthcare, education, technology, or related field or Associate's degree or equivalent work experience in simulation-based education modalities; * Certified Health Care Simulation Operations Specialist certification; and * Experience working with standardized patients. Instructions to Applicants: For full consideration, applicants must apply for the Simulation Operations Specialist (Req#10003243) at ********************** Complete and submit the online application to include three professional references with full contact information, to include a current supervisor and past supervisor, and provide a cover letter and resume for review. Posting Open Date: September 29, 2025 For Full Consideration, Apply by: October 13, 2025 Open Until Filled: Yes
    $40k-62k yearly est. 60d+ ago
  • Account Operations Outside Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Operations associate job in Elkridge, MD

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 10d ago
  • Development Operations Specialist

    American University 4.3company rating

    Operations associate job in Washington, DC

    American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Development Operations Time Type: Full time Job Type: Regular FLSA Status: Non-Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: Excluded : Summary: WAMU 88.5 is a public media station owned and operated by American University. WAMU is the source for local, regional and NPR news and original programs in Washington DC. Since 1961, WAMU has been amplifying voices and sharing stories from the many neighborhoods and communities in the District of Columbia, Maryland and Virginia. The Development Operations Specialist is responsible for the accurate and timely processing of WAMU donor transaction information in WAMU's customer relationship management system (CRM). The Development Operations Specialist organizes and prepares gift transaction information (received via caging vendor, bank file upload, call center file, or mail) for data entry into the donor database. This position works with other staff members collecting required for accurate financial data entry and the processing of gift receipts and acknowledgement letters. This position responds to donor inquiries. This position communicates with Business Administration department staff on the status of gift processing and any adjustments. Essential Functions: 1.) Financial Data Entry and Gift Processing * Coordinate gift and data entry into CRM (ROI) from eCRM web donations (Engaging Networks) and vendors such as caging vendor (Moore), and call center vendor (ACD) for call-in donations. * Monitor data entry accuracy and organization of records including elimination of duplicates, resolution of exception batches, and application of soft-credits and payments. * Provide regular data entry reports for processed gift batches, updated constituent records and data hygiene procedures. * Confirm donations, organize, and prepare workplace giving and matching gifts for manual entry or upload into WAMU's CRM. * Review and process web gifts daily. File electronic records for all gift batches. * Maintain a secure environment for storing financial documents and strict confidentiality of donor information. * Provide data to other Gift Processing staff or Business Administration staff upon request. * Process gift entry based on bank deposit reports for checks received in-house in coordination with the Business Administration staff. * Collaborates with WAMU Finance gifts are reconciled with the University's GL accounts and entered correctly into WAMU's CRM. 2.) Donor Data Corrections and Updates * Update donor biographical information as received from Audience Engagement staff, White Mail, and other sources. * Resolve web donation issues, manage records, collect missing data and process returned mail. 3.) Donor Inquiry * Respond to donor inquiries including but not limited to gifts, programs, events, receipts. * Record communication activities and inquiries in individual donor files. 4.) Other duties as Assigned Competencies: * Serving Customers. * Prioritizing and Organizing. * Acquiring and Analyzing Information. * Supporting Coworkers. * Making Accurate Judgments and Decisions. Position Type/Expected Hours of Work: * Full-time. * 35 hours per week. * Flexibility is required to work extended days including weekends during fund-raising campaigns and other busy periods. Salary Range: * $25 - $29 per hour. Required Education and Experience: * High school diploma or equivalent. * 1-3 years of relevant experience and knowledge of working with a relational database. Preferred Education and Experience: * Bachelor's degree or equivalent. * 2-4 years of relevant experience. Additional Eligibility Qualifications: * Experience with data entry. * Experience with databases. * Strong knowledge of Microsoft Excel. * Responding to customer requests. * Ability to identify and articulate software problems and communicate to the appropriate staff. * Ability to work as a team member of the Development Operations. * Willingness to provide quality service for the efforts of WAMU fundraising staff. Other Duties: * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
    $25-29 hourly Auto-Apply 25d ago
  • ATM/ITM Operations Specialist

    Burke & Herbert Bank & Trust 4.4company rating

    Operations associate job in Alexandria, VA

    The ATM/ITM Operations Specialist is responsible for managing, maintaining, and optimizing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). This includes overseeing daily operations, ensuring proper servicing and maintenance, managing vendor relationships, supporting branches and staff, and analyzing system performance for continuous improvement. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acts as the main point of contact for branch and digital teller staff, dispatching technicians, and coordinating Managed Services tickets to troubleshoot and repair ATMs and ITMs. Coordinate the proper installation, servicing, and maintenance of the ATM/ITM fleet; provide technical support and manage vendor relationships. Analyze performance metrics and prepare periodic reports for senior management on the utilization and performance of the ATM/ITM network. Perform balancing for ATMs and ITMs, monitoring and resolving discrepancies or errors. Lead projects for new machine deployments, upgrades, or system changes, including testing and validation of new installations. Manage the Cash-in-Transit (CIT) process and vendor service-level agreements (SLAs). Support internal teams with ATM/ITM-related tasks, such as transaction research and technical troubleshooting. Other Duties Conducts performance evaluations of vendor services and recommends improvements. Assists with compliance reporting and audit preparation related to ATM/ITM operations. Trains team members on operational procedures and maintenance techniques. Other duties as assigned. Skills/Abilities Strong organizational and interpersonal skills. Proficiency with Microsoft Office applications, particularly Excel and Word. Basic knowledge of computer systems and ATM/ITM operations. Familiarity with Regulation E compliance requirements. Analytical skills for identifying and resolving service or performance issues. Stay informed on developments in ATM/ITM systems and make recommendations for network expansion or upgrades. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in both office and onsite settings, requiring routine use of standard office equipment and occasional travel to ATM/ITM locations. The opportunity to telework is not available. Physical Demands The position requires manual dexterity, lifting lightweight items, and occasional bending or stooping during ATM/ITM servicing tasks. Travel Travel is required for servicing ATMs/ITMs within the bank's footprint and vendor coordination. Education and Experience Three to five years of experience in a financial institution or related field. Strong problem-solving skills with attention to detail. Associate's degree or demonstrated equivalent experience. Familiarity with ATM/ITM (NCR/Diebold) systems and digital teller operations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Member Service and Operations Associate (retail)

    Daughters of The American Revolution 3.6company rating

    Operations associate job in Washington, DC

    We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.
    $22-25 hourly 44d ago

Learn more about operations associate jobs

How much does an operations associate earn in Arlington, VA?

The average operations associate in Arlington, VA earns between $28,000 and $95,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Arlington, VA

$52,000

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