Operational Specialist
Operations Associate Job In Richmond, VA
You MUST live in the Richmond, Virginia area!
About the Role
The Operations Specialist is responsible for supporting internal and external stakeholders. This person will work in a collaborative team environment. The day-to-day work includes, but is not limited to, direct and indirect client support through written and verbal communication, printing reports, daily closeout procedures, client training, and special projects as needed.
Responsibilities
Independently manage task list and case queue.
Manage the support case switchboard to assign incoming cases to the appropriate resource.
Review daily:
Dashboard to ensure tasks are completed in a timely manner
Report queue, searching for anomalies
End-of-day file upload: data validation
Printing Responsibilities:
Print, seal, and package all outgoing mail.
Manage USPS, FedEx, and UPS delivery packages
Maintain printing equipment and supplies
Attend staff meetings and training as required
Perform other duties as assigned, including special projects.
Qualifications
Bachelor's degree or equivalent.
Required Skills
At least 1 year of payroll experience
Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication.
Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
Self-motivated, with a dedication to keeping up to date technically, and applying new knowledge to the job.
Ability to work autonomously and understand when a superior should be involved in decision making.
Maintain exceptional customer service skills through verbal and written communication.
Must be detail oriented, able to plan, prioritize, and meet deadlines in a fast-paced environment.
Process oriented with a focus on continuous improvement.
Ability to deal with difficult, sensitive, and confidential issues.
Enthusiasm, trustworthiness, personal integrity, and honesty.
Professional, articulate, and able to use good independent judgment and discretion.
Preferred Skills
Experience configuring HRIS systems.
Customer service experience supporting software applications.
On-the-job experience with case management systems (e.g. Salesforce, Netsuite, Zoho, etc.).
Data analytics experience.
Expertise in Microsoft Excel with the ability to perform complex functions.
Pay range and compensation package
Up to $60,000 per year
Specialized Operations Associate
Operations Associate Job In Richmond, VA
is All About
Under the leadership of the Assistant General Manager, Operations, the Specialized Operations Associate is responsible for the daily operations of the General Office and operational functions of the Jewelry Department.
Who You Are:
Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
Evaluates progress against key performance drivers and assess organizational opportunities and risks
Drives positive outcomes through objectives and measures while monitoring progress and results
Consistently generates and shares original ideas, tackling both simple and complex problems
You Also Have:
Ability to lift cartons up to 15 lbs, climb ladders, and handle racks and carts of merchandise.
Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology
Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
Ability to work a flexible schedule as per business needs & adheres to Dependability standards
Demonstrates attention to detail and keeps personal work space organized
Ability to apply store policies & procedures to help in decision-making
Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
Maintains confidentiality when handling issues
Other store initiatives as assigned by management
As The Specialized Operations Associate, You Will:
General Office
Opening the store: safe, controller, registers and distributing reports
Maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
Resolving customer issues, both internal and external, i.e. researching/payment of bills, tracking/processing customer packages
Jewelry Operations
Follows Jewelry Standards and Shipping Guidelines
Receive, verify, and properly book all jewelry in accordance with Company standards
Effectively processes re-tickets, RTV's, Transfers, ASN Shipments and price changes
Retrieve and process all merchandise to be returned/transferred to the vendor in accordance with Company standards
Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
Maintain a repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
Receive and verify all merchandise for trunk shows, assist in show set-up/take down and recap results
Prepare and submit all special order requests and Statements of Sale when requested
Communicate with Corporate Merchants, Account Payable, Inventory Control and vendors as needed
Common
Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
Assist managers and associates on the selling floor as necessary
Process Fulfillment orders
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Salary and Other Compensation:
The starting hourly rate for this position is between [$16.24 - 20.30 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Specialized Operations Associate
Operations Associate Job In Richmond, VA
is All About
Under the leadership of the Assistant General Manager, Operations, the Specialized Operations Associate is responsible for the daily operations of the General Office and operational functions of the Jewelry Department.
Who You Are:
Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
Evaluates progress against key performance drivers and assess organizational opportunities and risks
Drives positive outcomes through objectives and measures while monitoring progress and results
Consistently generates and shares original ideas, tackling both simple and complex problems
You Also Have:
Ability to lift cartons up to 15 lbs, climb ladders, and handle racks and carts of merchandise.
Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology
Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
Ability to work a flexible schedule as per business needs & adheres to Dependability standards
Demonstrates attention to detail and keeps personal work space organized
Ability to apply store policies & procedures to help in decision-making
Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
Maintains confidentiality when handling issues
Other store initiatives as assigned by management
As The Specialized Operations Associate, You Will:
General Office
Opening the store: safe, controller, registers and distributing reports
Maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
Resolving customer issues, both internal and external, i.e. researching/payment of bills, tracking/processing customer packages
Jewelry Operations
Follows Jewelry Standards and Shipping Guidelines
Receive, verify, and properly book all jewelry in accordance with Company standards
Effectively processes re-tickets, RTV's, Transfers, ASN Shipments and price changes
Retrieve and process all merchandise to be returned/transferred to the vendor in accordance with Company standards
Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
Maintain a repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
Receive and verify all merchandise for trunk shows, assist in show set-up/take down and recap results
Prepare and submit all special order requests and Statements of Sale when requested
Communicate with Corporate Merchants, Account Payable, Inventory Control and vendors as needed
Common
Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
Assist managers and associates on the selling floor as necessary
Process Fulfillment orders
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Salary and Other Compensation:
The starting hourly rate for this position is between [$16.24 - 20.30 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Operations Associate
Operations Associate Job In Richmond, VA
Department: Operations This full-time, non-exempt position involves various duties within our Operations Department. Responsibilities may include client account processing, asset transfers, funds receipts and disbursements, credit extensions, account opening and maintenance, and system access entitlements. Attention to detail and prioritization are crucial due to the time-sensitive nature of most transactions.
RESPONSIBILITIES
* Ensure transaction requests, authorizations, and data entered in our operating platform, NetX360, are accurate
* Review and approve account documentation
* Assess and process platform entitlements
* Cooperate with co-workers to cover various needs as they arise
* Maintain records and files as required by the Compliance Department
* Perform other responsibilities and projects as needed
QUALIFICATIONS
* College degree and/or equivalent work experience
* General understanding of basic accounting concepts
* Proficiency in Microsoft Outlook, Word, and Excel
* Self-directed, with the ability to take initiative, solve problems, and exercise independent judgment
* Disciplined follow-up skills
* Strong interpersonal and communication skills
* Excellent organizational skills with strong attention to detail
* Capable of multi-tasking and prioritizing work assignments amid conflicting demands
* Must be a resourceful team player
* Ability to adapt to a changing work environment and perform duties in a moderately noisy work environment
* Financial industry knowledge
* Brokerage operations experience preferred
SALARY & BENEFITS
We offer a competitive salary and excellent benefit program, including safe harbor 401(k) contribution, profit sharing plan, disability and life insurance, high deductible health plan with an HSA, an on-site Health Center, Paid Time Off and elective dental benefits. We offer wellness programs and support a friendly and collegial culture, with company sponsored volunteer opportunities during business hours.
DAVENPORT IS AN EQUAL OPPORTUNITY EMPLOYER
Davenport & Company LLC provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Quantitative Operations Associate II - Sanctions Screening Center of Excellence
Operations Associate Job In Richmond, VA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
:
Responsible for developing quantitative/analytic models and applications in support of the firm's risk management effort. This role focuses on the development of operations/data management policies, strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics. This role often possesses an advanced degree in physic, applied mathematics, statistics/probability or another heavy quantitative discipline. Quantitative analytic staff is focused on and responsible for the development of the theory and mathematics behind various models. May report to either Quant Operations Exec or Quantitative Operations Manager.
Line of Business Job Description:
About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.
There are two Models used for Sanctions Screening purposes using two different vendor products (Fircosoft & Netreveal) and all rules and detections related to creation and suppression of alerts is handled by SSCoE Filter Support team.
Responsibilities:
Primary responsibility of role is to take over the handling of all Model related activities and coordination with different stakeholders like Model Risk Management, Global Financial Crimes etc. You will be required to have a strong understanding of the model lifecycle, with demonstrable experience around model development/validation as well as model governance and frameworks.
Understand the functionalities, limitations, and complexities of the two models and be able to represent SSCoE in all Internal governance forums / Audit meetings and Regulatory exams.
Work with a range of senior stakeholders across various functions including the Model Development, Model Validation, Model Risk Management, Global Financial Crimes (GFC), GFC-Tech, amongst others.
Focus on the development of strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics.
Required Qualifications:
8+ years of Technical, Operations, quantitative financial modelling, or data analytics experience
Model Risk Management experience developing model risk frameworks, governance and policies, evidenced by demonstrable improvements
Experience in Model risk appetite and Model risk measurement and management
Ability to identify Technological implications and solutions that can affect the Model
Proficiency in quantitative financial modelling and data analytics
Proven ability to work within a team environment and experience managing/developing junior colleagues
Excellent communication skills (oral and written), planning, project management, networking and influencing skills
Desired Qualifications:
Advanced degree in physics, applied mathematics, statistics / probability, or another heavy quantitative discipline
Experience in Financial Crimes related to Sanctions or AML Compliance
Proficiency in SQL, Python, R and/or SAS
Broad experience in Data Analytics and interpretation of large volumes of Data
Good logical thinking capabilities with a technical mind-set
Advanced knowledge in using Microsoft Excel and MS Access
Strong project management skills
Experience in AI Model Governance
Skills:
Analytical Thinking
Business Intelligence
Data Modeling
Data Visualization
Data and Trend Analysis
Attention to Detail
Collaboration
Data Management
Data Mining
Technical Documentation
Consulting
Presentation Skills
Problem Solving
Risk Management
Stakeholder Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Specialist, North American Operations
Operations Associate Job In Richmond, VA
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Specialist, North American Operations, is responsible for maintaining the expected service level of all EFW shipments, updating shipments with the most accurate and timely status, and ensuring the quality of service provided to EFW customers.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Forwarding shipments and update the status with complete notes.
Perform clerical processes related to the Estes Forwarding business. Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the Web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support coordinators, supervisors, and managers with various business needs.
Communicate to Estes Forwarding Coordinator or Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Must be able to work flexible shifts.
Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications.
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develops individual relationships by listening, sharing ideas, and appreciating others' efforts.
Maintain stable performance under pressure or opposition; handle stress in a manner that is acceptable to others and the organization.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
The position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation or Freight Forwarding industry preferred. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
Vehicle Operations Specialist- For future consideration
Operations Associate Job In Richmond, VA
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Please note, this is a proactive job posting, which allows us to build a pipeline of qualified candidates who we can consider for future openings. You will be contacted if a position matching your qualifications becomes available. As a Vehicle Operations Specialist "VOS", you will be a key contributor to the success of our Delivery & Field Operations organization. Are you looking for a job with some flexibility? Are you detail orientated, keep things clean, love to organize, love working in a values-based culture that encourages diversity? We are looking for diverse backgrounds such as experience in retail, warehousing, and service industries. The VOS works in coordination with several cross-functional teams to facilitate vehicle logistics activities, manage documentation, and provide our customers with an exceptional experience. We're looking for someone who loves operational excellence, continuous improvement, teamwork, and has the desire to grow. This role is a gateway to operations because you like to make things easier and faster for others. It's an exciting career as all companies need an expert in operations management where people solve problems collaboratively, are curious in nature, and love to make sense of things. Responsibilities Receive, inspect and process incoming inventory, including completing paperwork Ensure quality standards through washing vehicles, detailing, and correction activities Maintain the delivery readiness of vehicles Conduct quality control process for delivery ready vehicles and manage the communication of defects to service department Responsible for organizing and maintaining secure key management for vehicle inventory Maintain inventory lot and ensure that there are safe and usable drive lanes in the lot at all times. Shuttling vehicles to/from secondary locations including customer and fleet vehicles Maintain adequate inventory of essential supplies Prepare, inspect, and stage customer trade ins for remarketing to be transported to the auction via carrier Conduct various weekly, monthly, quarterly audit process Work cross-functionally with proper communication and collaboratively with other teams onsite and remote Participates in workshops that improve quality and efficiency with guidance from leads/managers. Proficiency with computers and software including Microsoft Office, and internal business platforms Complete additional work and tasks as requested by the leadership team Qualifications 1+ years' of experience with operations, logistics, or lot management; previous EV or detailing experience valued Must be at least 21 years of age High School Diploma or GED required Ability to work a flexible schedule to support customers on nights, weekends and/or holidays Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state/province Competencies Adaptable to a fast-paced and constantly changing environment Ability to multitask and prioritize tasks based on level of importance and urgency Ability to work autonomously and consistently with limited direction Physical Requirements Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
1+ years' of experience with operations, logistics, or lot management; previous EV or detailing experience valued Must be at least 21 years of age High School Diploma or GED required Ability to work a flexible schedule to support customers on nights, weekends and/or holidays Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state/province Competencies Adaptable to a fast-paced and constantly changing environment Ability to multitask and prioritize tasks based on level of importance and urgency Ability to work autonomously and consistently with limited direction Physical Requirements Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
Receive, inspect and process incoming inventory, including completing paperwork Ensure quality standards through washing vehicles, detailing, and correction activities Maintain the delivery readiness of vehicles Conduct quality control process for delivery ready vehicles and manage the communication of defects to service department Responsible for organizing and maintaining secure key management for vehicle inventory Maintain inventory lot and ensure that there are safe and usable drive lanes in the lot at all times. Shuttling vehicles to/from secondary locations including customer and fleet vehicles Maintain adequate inventory of essential supplies Prepare, inspect, and stage customer trade ins for remarketing to be transported to the auction via carrier Conduct various weekly, monthly, quarterly audit process Work cross-functionally with proper communication and collaboratively with other teams onsite and remote Participates in workshops that improve quality and efficiency with guidance from leads/managers. Proficiency with computers and software including Microsoft Office, and internal business platforms Complete additional work and tasks as requested by the leadership team
Branch Operations Intern
Operations Associate Job In Mechanicsville, VA
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job Purpose
The purpose of the Branch Operations Intern is to assist in developing the branch's business, learn the consumer finance business, RM's business practices and to prepare to manage a branch office.
Duties and Responsibilities
* Complete training program within the required timeframe.
* Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.
* Establish and build customer relationships through delivering exceptional service.
* Develop and deliver consolidation options for customers.
* Ability to learn how to underwrite loans.
* Work with past-due customers to arrange payments.
* Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.
* Offer additional loan products to current customers.
* Execute business plan for outbound solicitation to former customers.
* Close loans as directed by the Branch Manager.
* Other duties as assigned.
Minimum Qualifications
* Current full-time Sophomore, Junior or Senior in an accredited college program.
* Flexible schedule while working between 8 and 25 hours a week.
* Computer literacy.
* Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
* Must be eligible and willing to obtain all required certification and licenses.
Preferred Qualifications
* Major in Business related program preferred
* Previous work experience in customer-facing environment.
* Willingness to relocate for career advancement.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* High degree of self-confidence
* Leadership qualities
* High energy
* Above average communications skills
* Ambition to work in the finance business and to be a Branch Manager
* Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers
* Calm under pressure
* Proven ability to multi-task
* High degree of integrity
* Sales mentality
Working Conditions
This position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Warehouse Operations Specialist/ Forklift Operator
Operations Associate Job In Richmond, VA
←Back to all jobs at ALLEGHANY WAREHOUSE CO INC Warehouse Operations Specialist/ Forklift Operator
JOB TITLE:
Warehouse Operations Specialist I
REPORTS DIRECTLY TO:
Warehouse Operations Team Leader
JOB SUMMARY:
A key member of the Operations team, a Warehouse Operations Specialist I assists in the movement and storage of customer product. Some manual handling of product might be .
SPECIFIC DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Operate a lift truck with various attachments (e.g. forks, box clamp, barrel clamp, etc.)
Perform daily safety inspection of assigned lift truck;
Ship and/or receive customer product;
Load and/or unload dry vans, sea containers, and other transport vehicles, as needed;
Operate hand-held barcode scanner;
Inspect customer product and report any damage/defects to a Warehouse Team Leader and/or Supervisor;
Fill out and/or apply row identification tags;
Maintain work area in a clean and orderly manner;
Perform routine warehouse cleaning, as needed. Tasks may include but are not limited to: sweeping, dusting, removing cobwebs, dumping trash cans, cleaning under dock levelers, etc.
Business Operations Associate
Operations Associate Job In Richmond, VA
At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.
Over 20,000 retailers rely on us to match their customers to a payment plan clearly and quickly, all while reflecting well on their brand. Their 2M+ customers love us because we provide a flexible way for them to make payments, and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we're transforming the financing experience and joining our team?
What You'll Do
We are in search of a Business Operations Associate to assist in providing exceptional customer service to our rapidly growing customer base. This associate will have the unique opportunity to grow alongside the company and help shape the future direction. This associate will be responsible for providing exceptional operations support and customer service by fielding inbound requests through non-phone channels including email, direct mail, faxes, and internal tickets.
This associate will handle back office responsibilities including posting payments, handling credit check and payment disputes, and independently following highly-regulated processes. In this role, you will:
Provide superior customer and operational support
Resolve inbound requests and issues independently and escalate as needed
Adhere to regulatory and compliance timelines
Be flexible to perform a number of different tasks as needed
About You (Qualifications)
College degree or 2+ years of relevant experience
Excellent problem solving, math, computer, and keyboarding skills
Attention to detail and excellent organizational skills
Strong interpersonal and active listening skills
Available to work in office as requested
Bilingual experience is a plus
Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Who we are & what we value:
We focus on what's most important
We set clear expectations and deliver
We embrace challenges to reach our full potential
We ask, “How can this be better?”
We move fast together
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:
Comprehensive medical, dental, and vision coverage
20 PTO days + 11 paid holidays
401(k) retirement with company matching
Student Loan & Tuition Reimbursement
Commuter assistance
Parental leave (maternal + paternal)
Inclusion and Associate Engagement Programs
Operations Specialist
Operations Associate Job In Richmond, VA
Job Title Operations Specialist Supervisor Vice President of Operations FLSA Status Exempt/Salaried
Purpose
The Operations Specialist is someone who can support communities through transitions. He or she oversees the planning, direction and implementation of all programs and policies of the community, and ensures the efficient and effective administration and execution of the company business plan for a specific period of time. During these transitions, the Operations Specialist is responsible for marketing and public relations activities to maintain occupancy goals. He or she strives to ensure resident, family and associate satisfaction. They work with their leadership team to coordinate resident care, resident activities and grow a phenomenal lineup with hiring, training and scheduling community staff. They are a Culture Ambassador! They model the core values of the company personally, leading by example, and ensure all team members exemplify the core values of the company at all times. This is a high travel role (80-90%).
Culture Ambassador
· Models the core values of the company:
o We Care About People
o We Do the Right Thing
o We are Passionate, Have Fun, and Celebrate Success
o We Speak Up! It’s Our Responsibility
o We Take Ownership and Add Value
o We are Respectful
Ensures all personnel exemplify the core values of the company at all times.
Job Requirements
· Meets all current requirements of the State of Virginia Department of Social Services Standards and Regulations for Licensed Assisted Living Facilities, and any amendment thereto, as required.
· Two years’ post-secondary education required; college degree preferred.
· Minimum of five years’ experience as an Executive Director in Senior Housing.
Must possess excellent written and verbal communication skills.
Must demonstrate a warm, outgoing, and compassionate personality.
Must have demonstrated integrity, maturity and leadership skills.
Must have understanding of State of Virginia Department of Social Services Standards and Regulations
Acceptable driving record.
Areas of Primary Responsibility
Responsible for the general well-being and health of residents in the community.
Responsible for ensuring the coordination of care and services to the residents, including general oversight of nursing and care staff.
Ensures community models the organization’s core values in a way that reflects the best image for the greater communities we serve.
Ensures community is appropriate staffed at all times with right personnel in right places.
Actively seek out and reward top performers, while coaching others to improve.
Ultimately responsible for all paperwork required by the Department of Social Services, Health Department and corporate regulations.
Participates in and conducts direct marketing in and around the community for residents, community services, and staff recruitment.
Acts as the responsible party before, during, and after formal licensing inspections.
Ability to drive a company vehicle (required driver).
Other duties as assigned
At Commonwealth Senior Living, we firmly believe in providing equal employment opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse work environment, free from discrimination and harassment of any kind. We steadfastly prohibit any form of discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We uphold these principles in accordance with the highest standards set by the law and strive to foster a workplace where every individual is respected, valued, and empowered to thrive.
Loan Operations Specialist III
Operations Associate Job In Richmond, VA
Requirements
Education, Experience, Certifications:
Minimum high school diploma and 3 years to 5 years of experience in a commercial bank lending or loan operations environment. Knowledge of accounting is a plus.
Skills Required:
Organizational Skills
Well-developed organizational and decision-making skill, adaptability to changing priorities
Ability to meet deadlines and oversee multiple responsibilities simultaneously
Able to set own schedule and execute according to a plan, driving for results and effectiveness
Communication
Verbal: Ability to communicate in a clear, comfortable, and confident manner. Communicates effectively and in a way that supports teamwork - conveys insights to peers and managers quickly and concisely.
Written: Demonstrated ability to write clear, organized, and accurate memos, incorporating a range of information and analysis. Ability to document workflow and procedures.
Computer/Technology
Excellent Word, Excel, and Windows file management skills mandatory
Demonstrated web research skills
Familiarity with Outlook or similar network-based email and calendar software
Compensation and Benefits:
$47,000 - $57,000 annual salary, depending on skills and experience
Annual bonus opportunity
18-days of PTO per year
13-paid holidays per year
Medical, dental, vision, short- and long-term disability insurance
Life Insurance
Paid Family Leave options
401k savings plan with employer match
Hybrid Remote (candidates within driving distance of Locus offices in Richmond or Christiansburg, Va.)
Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.
Operations Specialist
Operations Associate Job In Richmond, VA
Salary:$15.00 - $16.00 per hour Details Operations Specialist Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff.
This Entry-level, front office position provides excellent customer service as a true first glimpse into Aveanna's mission and Core Values. Proficiency with office administrative tools, the ability to multi-task, and strong organizational skills will be essential in this role.
Schedule: In-Office Role, Monday - Friday, 10:00 AM - 7:00 PM
Location: Richmond Clinic
Compensation: $15-$16.00 hourly
What our Operational Support Staff finds, working at Aveanna:
* Compassion and Purpose- be an integral part of the impact we make first-hand
* Community and Connection- Build relationships with therapists and families
* Appreciation and Teamwork- We recognize and reward both individual and team success
* Growth and Inclusion- Career and Skillset Advancement Opportunities
* Excitement and Happiness- A place to call HOME
Benefits:
* Health, Dental, Vision, and Company-paid Life Insurance
* Paid Holidays, Paid Vacation Days, Paid Sick Days*
* Fun Day and Inclusion Day
* Monthly Bonus Potential
* 401(k) Savings Plan with Employer Matching
* Employee Stock Purchase Plan with Employee Discount
* Tuition Discounts and Reimbursement Program*
* Nationwide Footprint w/advancement opportunities
* Awards and Recognition Program
* Employee Relief Fund
* Employee Resource Groups
Operations Specialist Qualifications:
* Payroll and/or human resources experience preferred
* Knowledge of Microsoft Office Suite, proficient in Word and Excel
* Team player, organization skillset and ability to multitask
* High School Diploma or equivalent required, College Degree a PLUS
* Proficient in English, Bilingual a PLUS
* Home Health or Medical Office experience is a PLUS
* Benefit eligibility is dependent on employment status
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Visit *********************** to see more about our opportunities.
CCPA Notice for Job Applicants, Contractors, and Employees Residing in California
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Operations Specialist
Operations Associate Job In Chester, VA
Job Details Chester, VA - Chester, VA Full Time Not Specified None Day RetailDescription
Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.
POSITION DESCRIPTION:
Position Title: Store Operations Specialist
Reports To: Assistant Store Leader
Classification: Full-Time/Non-Exempt/Hourly
EMPLOYEE BENEFITS:
Medical, Dental, Vision Health Insurance
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed: We Offer Paid Training
POSITION OVERVIEW:
The Store Operations Specialist performs duties in relevance to compliance of federal, state, and local firearm sales regulations, as well as ensure adherence to Range USA's related policies and procedures. The Store Operations Specialist is responsible for general clerical duties such as data entry, receiving inventory, special orders and inventory control, booking and planning group parties, private lessons, events, and to provide the best experience for every customer.
:
Manage all visual standards in the store, including merchandise presentation, signage, lighting, and general maintenance.
Receive all incoming inventory accurately, including but not limited to trade in firearms, vendor firearms and transfer firearms within a timely manner with accuracy and efficiency following ATF standards and company policies.
Create of trade-in firearm item information within SAP.
Maintain service firearms program, to include sourcing of parts, tracking, and customer communication.
Ensure rental firearm cleaning program is being executed properly.
Oversee of all “store use” items for proper inventory management.
Facilitate all special and e-commerce orders for customers.
Facilitate all in/out firearm transfers.
Facilitate any necessary price changes, register trouble shooting, tag printing, and price testing for all sales and events.
Partner with IT department to trouble shoot any SAP/IVEND problems.
Partner with Store Leader to manage necessary inventory ordering and tracking of inventory “outs”.
Ensure quantity, products, and pricing are correct
Work with the product team to correct discrepancies, return necessary items, and obtain credit memos.
Ensure receiving area is neat, clean, and organized.
Work with leadership to order necessary supplies including targets, eyes, ears, office supplies, and ATF forms.
Assist in the production and setup of all event marketing materials.
Partner with Assistant Store Leader to investigate and remedy all inventory outs
Facilitate special events, group outings, and private lessons for customers
Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts.
Manage weekly serial audits, monthly ammunition cycle counts, any additional cycle counts, negative gross margin report, negative quantity on hand report, and Midwest receipts verification
Conduct case audits to ensure representation of all in stock firearms
DESIRED SKILLS & EXPERIENCE:
Possess the following core values:
Curious
Passionate
Do It Right
Service
High School Diploma or equivalent required
Minimum of 2 or more years of inventory or retail experience within a specialty environment
Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems
Effective communication skills (verbal & written) including strong relationship building skills
PHYSICAL REQUIREMENTS:
Extended periods of standing.
Lifting and/or pushing objects up to 50 lbs. on a regular basis.
Working at heights of up to 10'.
NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.
Store Operations Specialist
Operations Associate Job In Sandston, VA
$13.25-17.23/hour
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Quantitative Operations Associate II - Sanctions Screening Center of Excellence
Operations Associate Job In Richmond, VA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
:
Responsible for developing quantitative/analytic models and applications in support of the firm's risk management effort. This role focuses on the development of operations/data management policies, strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics. This role often possesses an advanced degree in physic, applied mathematics, statistics/probability or another heavy quantitative discipline. Quantitative analytic staff is focused on and responsible for the development of the theory and mathematics behind various models. May report to either Quant Operations Exec or Quantitative Operations Manager.
Line of Business Job Description:
About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.
There are two Models used for Sanctions Screening purposes using two different vendor products (Fircosoft & Netreveal) and all rules and detections related to creation and suppression of alerts is handled by SSCoE Filter Support team.
Responsibilities:
* Primary responsibility of role is to take over the handling of all Model related activities and coordination with different stakeholders like Model Risk Management, Global Financial Crimes etc. You will be required to have a strong understanding of the model lifecycle, with demonstrable experience around model development/validation as well as model governance and frameworks.
* Understand the functionalities, limitations, and complexities of the two models and be able to represent SSCoE in all Internal governance forums / Audit meetings and Regulatory exams.
* Work with a range of senior stakeholders across various functions including the Model Development, Model Validation, Model Risk Management, Global Financial Crimes (GFC), GFC-Tech, amongst others.
* Focus on the development of strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics.
Required Qualifications:
* 8+ years of Technical, Operations, quantitative financial modelling, or data analytics experience
* Model Risk Management experience developing model risk frameworks, governance and policies, evidenced by demonstrable improvements
* Experience in Model risk appetite and Model risk measurement and management
* Ability to identify Technological implications and solutions that can affect the Model
* Proficiency in quantitative financial modelling and data analytics
* Proven ability to work within a team environment and experience managing/developing junior colleagues
* Excellent communication skills (oral and written), planning, project management, networking and influencing skills
Desired Qualifications:
* Advanced degree in physics, applied mathematics, statistics / probability, or another heavy quantitative discipline
* Experience in Financial Crimes related to Sanctions or AML Compliance
* Proficiency in SQL, Python, R and/or SAS
* Broad experience in Data Analytics and interpretation of large volumes of Data
* Good logical thinking capabilities with a technical mind-set
* Advanced knowledge in using Microsoft Excel and MS Access
* Strong project management skills
* Experience in AI Model Governance
Skills:
* Analytical Thinking
* Business Intelligence
* Data Modeling
* Data Visualization
* Data and Trend Analysis
* Attention to Detail
* Collaboration
* Data Management
* Data Mining
* Technical Documentation
* Consulting
* Presentation Skills
* Problem Solving
* Risk Management
* Stakeholder Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Branch Operations Intern
Operations Associate Job In Colonial Heights, VA
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers. For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!
Job Purpose
The purpose of the Branch Operations Intern is to assist in developing the branch's business, learn the consumer finance business, RM's business practices and to prepare to manage a branch office.
Duties and Responsibilities
* Complete training program within the required timeframe.
* Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.
* Establish and build customer relationships through delivering exceptional service.
* Develop and deliver consolidation options for customers.
* Ability to learn how to underwrite loans.
* Work with past-due customers to arrange payments.
* Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.
* Offer additional loan products to current customers.
* Execute business plan for outbound solicitation to former customers.
* Close loans as directed by the Branch Manager.
* Other duties as assigned.
Minimum Qualifications
* Current full-time Sophomore, Junior or Senior in an accredited college program.
* Flexible schedule while working between 8 and 25 hours a week.
* Computer literacy.
* Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
* Must be eligible and willing to obtain all required certification and licenses.
Preferred Qualifications
* Major in Business related program preferred
* Previous work experience in customer-facing environment.
* Willingness to relocate for career advancement.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* High degree of self-confidence
* Leadership qualities
* High energy
* Above average communications skills
* Ambition to work in the finance business and to be a Branch Manager
* Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers
* Calm under pressure
* Proven ability to multi-task
* High degree of integrity
* Sales mentality
Working Conditions
This position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Coordinator, North American Operations (Hrly)
Operations Associate Job In Richmond, VA
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Coordinator, North American Operations, reports directly to the Leader, North American Operations. The Coordinator, North American Operations, is responsible for evaluating pricing and transportation options in order to provide exceptional customer service while supporting the North American Operations Department and its domestic clients.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Through a network of internal and external transportation suppliers, use company training and experience to determine the most efficient, cost effective, time sensitive process of providing the requested Estes Forwarding Service.
Carry out assignments in conducting work for EFW and its clients, including evaluating multiple options regarding transportation; pricing, timing, availability, volume and other factors with frequent direction from management when appropriate. Interpret and implement standardized management policies and operate company practices when arranging transportation with vendors and clients.
Serve as the front-line communicator for customer and vendor disputes. Handle such complaints and resolve them using exceptional customer service to preserve customer satisfaction, vendor relationships, and company reputation. Use discretion when determining situations that need to be escalated to management.
Effectively manage multiple tasks and work under pressure to meet deadlines.
Proactively identify shipments at risk of service failure and take control of shipments to ensure on time delivery.
Develop and maintain a positive working relationship with service providers.
Work flexible hours and various shifts.
Research all possible routings via airlines, line-haul, pick-up/delivery, scheduling, and geographic servicing. Utilize the most efficient and cost effective routes.
Document all shipments with detailed trace notes and accurate data entry. Complete additional shipping documents as required. Thoroughly document all information for every shipment including special customer requests, documentation of agent specials, the assignment of special authorization numbers, ship tracing information and OS&D information. Maintain with accuracy, appropriate TSA and DOT documents including documents for the movement of Dangerous Goods.
Maintain on-time service integrity with a goal of 100% on time. Continually monitor and update shipments as defined by EFW Forwarding Services management policies.
Be available for 24-hour on call rotation when requested by management.
Communicate promptly and effectively any issues that place shipments in jeopardy with internal customers, external customers and service providers. Escalate issues to management when appropriate.
Per company policy, ensure 100% compliance with all TSA regulations regarding the Indirect Air Carrier Standard Security Program and Shipper's Security Endorsements.
Utilize current and developing Internet tracking applications to effectively update, communicate and monitor shipment status.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Must be able to proficiently complete air and ground shipping documents both electronically and manually.
Work outside of normal business hours in order to meet deadlines where necessary and as directed by management.
Maintain a strong work ethic, including a positive demeanor at all times and work in a cooperative and friendly manner with customers, co-workers and those with whom the employee comes into contact while fulfilling the obligations of the position.
Present a professional appearance, attitude, and image with internal and external clients.
Demonstrate effective problem solving, interpersonal, written and verbal communication skills. Must be able to clearly convey short and long-term defined goals.
Ability to speak English is a requirement of the customer.
Ensure complete customer satisfaction and to create repeat business opportunities.
Meet all deadlines 100% of the time.
Regular, reliable attendance.
Effective time management.
Excellent problem solving skills.
Ability to multi-task and change course quickly.
Interpret information to accomplish business objectives.
Plan and prepare for the needs of the organization within the employee's span of control.
Exceptional organization skills.
Ability to work with groups of people such as other departments and communicate know concepts.
Ability to solve problems with a variety of concrete variables through standardized solutions that require some ingenuity and analysis.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of an Associate's degree (or equivalent) in a related field and 1- 3 years of experience in transportation, logistics or other transportation business. Experience working with Dangerous Goods/HAZ-MAT certification desired. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
Loan Operations Specialist III
Operations Associate Job In Richmond, VA
At Locus, we know communities thrive when they have equitable access to capital. We collaborate with stakeholders across the community development ecosystem to invest in communities with strong aspirations, while addressing challenges like a shortage of affordable housing, limited access to fresh food, a lack of quality jobs, and clean energy innovation.
We believe a capital system that centers community input and impact is essential to ensure that everyone, no matter their background, location, or economic status, can live in healthy, thriving places.
Locus is the parent organization for a family of community development enterprises, which includes a nonprofit CDFI loan fund, a CDFI bank, a fund management practice, and a national guarantee program. With offices in Christiansburg and Richmond, Virginia, Locus offers innovative and flexible financing tools and strategic consulting services to individuals and organizations in underestimated and excluded communities, most of which are low-to-moderate income. Alongside our many partners, Locus has generated over $2 billion dollars in total impact.
Locus is a nonprofit holding company regulated by the Federal Reserve. Locus Bank is an FDIC-insured, certified bank and B Corp offering products tailored to socially conscious investors. Locus Bank is a majority-owned subsidiary of Locus. Member FDIC. Equal Housing Lender. Learn more at ********************
Position Overview:
The Loan Operations Specialist III oversees accurate and timely operations of Locus' loan processes. The Loan Operations Specialist's responsibilities will include but are not limited to booking loans on the loan system, imaging loan documents, verifying and auditing loan input, following up for loan documentation files, maintaining document tracking exceptions, performing loan research, and processing loan payoffs.
Loan Booking
Book and verify new loans, renewals, modifications, letters of credit and guidance lines of credit for commercial lending
Book and verify new SBA loans
Scan, index, and verify loan files to core system accordingly
Post-closing loan review
Post payments draws and principal reductions
Edit loans booked to loan platform for accuracy
Participation processing - both purchased and sold
Clear loan unposted transactions
General loan account questions/research
Execute recording/release of applicable documents
Document exception tracking/reporting
GL Reconcilement
Balance general ledger loan clearing accounts
Filing
Filing of all loan files
Scanning trailing documents and filing them in the appropriate loan file
Works closely with the lenders and auditors to pull files for review
Paid Loans
Releasing collateral on loans such as UCC's, Titles, and Deeds of Trust
Sending paid loan documents to customers
Segregating the Paid Loan files
Process loan payoffs to include collateral releases
UCC Continuations
Timely filing of UCC Continuations
Insurance Monitoring
Review exception reports to ensure that proper insurance coverage is maintained
Coordinate Force Placing Coverage when necessary
Customer Service
Assist External and Internal Customers with questions or issues as they arise related to loans
Reporting
Serves as back up for USDA Reporting semi-annually
Review and update Loan Tickler Report
Review and update Daily Loan Payment Report
Review and update Post Closing Exceptions Report
Review and update UCC Continuation Report
Other Duties
Back up for Operations personnel
Perform other duties as directed
Requirements
Education, Experience, Certifications:
Minimum high school diploma and 3 years to 5 years of experience in a commercial bank lending or loan operations environment. Knowledge of accounting is a plus.
Skills Required:
Organizational Skills
Well-developed organizational and decision-making skill, adaptability to changing priorities
Ability to meet deadlines and oversee multiple responsibilities simultaneously
Able to set own schedule and execute according to a plan, driving for results and effectiveness
Communication
Verbal: Ability to communicate in a clear, comfortable, and confident manner. Communicates effectively and in a way that supports teamwork - conveys insights to peers and managers quickly and concisely.
Written: Demonstrated ability to write clear, organized, and accurate memos, incorporating a range of information and analysis. Ability to document workflow and procedures.
Computer/Technology
Excellent Word, Excel, and Windows file management skills mandatory
Demonstrated web research skills
Familiarity with Outlook or similar network-based email and calendar software
Compensation and Benefits:
$47,000 - $57,000 annual salary, depending on skills and experience
Annual bonus opportunity
18-days of PTO per year
13-paid holidays per year
Medical, dental, vision, short- and long-term disability insurance
Life Insurance
Paid Family Leave options
401k savings plan with employer match
Hybrid Remote (candidates within driving distance of Locus offices in Richmond or Christiansburg, Va.)
Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.
Quantitative Operations Associate II - Sanctions Screening Center of Excellence
Operations Associate Job In Richmond, VA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**:**
Responsible for developingquantitative/analyticmodels and applications in support of the firm's risk management effort. This role focuses on the development of operations/data management policies, strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics. This role often possesses an advanced degree in physic, applied mathematics,statistics/probabilityor another heavy quantitative discipline. Quantitative analytic staff is focused on and responsible for the development of the theory and mathematics behind various models. May report to either Quant Operations Exec or Quantitative Operations Manager.
**Line of Business Job Description:**
About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.
There are two Models used for Sanctions Screening purposes using two different vendor products (Fircosoft & Netreveal) and all rules and detections related to creation and suppression of alerts is handled by SSCoE Filter Support team.
**Responsibilities:**
+ Primary responsibility of role is to take over the handling of all Model related activities and coordination with different stakeholders like Model Risk Management, Global Financial Crimes etc. You will be required to have a strong understanding of the model lifecycle, with demonstrable experience around model development/validation as well as model governance and frameworks.
+ Understand the functionalities, limitations, and complexities of the two models and be able to represent SSCoE in all Internal governance forums / Audit meetings and Regulatory exams.
+ Work with a range of senior stakeholders across various functions including the Model Development, Model Validation, Model Risk Management, Global Financial Crimes (GFC), GFC-Tech, amongst others.
+ Focus on the development of strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics.
**Required Qualifications:**
+ 8+ years of Technical, Operations, quantitative financial modelling, or data analytics experience
+ Model Risk Management experience developing model risk frameworks, governance and policies, evidenced by demonstrable improvements
+ Experience in Model risk appetite and Model risk measurement and management
+ Ability to identify Technological implications and solutions that can affect the Model
+ Proficiency in quantitative financial modelling and data analytics
+ Proven ability to work within a team environment and experience managing/developing junior colleagues
+ Excellent communication skills (oral and written), planning, project management, networking and influencing skills
**Desired Qualifications** :
+ Advanced degree in physics, applied mathematics, statistics / probability, or another heavy quantitative discipline
+ Experience in Financial Crimes related to Sanctions or AML Compliance
+ Proficiency in SQL, Python, R and/or SAS
+ Broad experience in Data Analytics and interpretation of large volumes of Data
+ Good logical thinking capabilities with a technical mind-set
+ Advanced knowledge in using Microsoft Excel and MS Access
+ Strong project management skills
+ Experience in AI Model Governance
**Skills** :
+ Analytical Thinking
+ Business Intelligence
+ Data Modeling
+ Data Visualization
+ Data and Trend Analysis
+ Attention to Detail
+ Collaboration
+ Data Management
+ Data Mining
+ Technical Documentation
+ Consulting
+ Presentation Skills
+ Problem Solving
+ Risk Management
+ Stakeholder Management
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (************************************************************************************** .
View the LA County Fair Chance Ordinance (************************************************************************************************** .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.