Operations associate jobs in Charlotte, NC - 160 jobs
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Operations Associate
Operations Specialist
Product Operations Associate
Operations Specialist (SouthPark R083)
Apple 4.8
Operations associate job in Charlotte, NC
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$66k-96k yearly est. 1d ago
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Operations Associate (Part-Time) - Southpark Mall
Alo Yoga 4.2
Operations associate job in Charlotte, NC
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OperationsAssociate (Part-Time) - Southpark Mall
Charlotte, NC
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WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The OperationsAssociate is critical in the store team and is responsible for driving profitability and efficiency. The OperationsAssociate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
Maintain and champion strong visual standards for the sales floor
Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
Support a safe work environment and efficient operation through strong stockroom standards and processes
Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
Resolve client needs quickly & effectively ensuring customer satisfaction
Identify product concerns and communicate inventory needs to support the business goals
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
OperationsAssociate Qualifications
1+ years prior work experience in a client-centric, sales & operational environment
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
Passion for customer service and delivering exceptional experiences
Self-motivated with a desire to achieve results and excel individually, and as a team
Aligns with and embodies ALO's Guiding Principles
OperationsAssociate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries (select cities)
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$44k-78k yearly est. 1d ago
A2 Landside Operations Associate
Maersk 4.7
Operations associate job in Charlotte, NC
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money
Landside Operations Execution includes roles that manage and operate landside transport modalities, such as truck or rail transport of cargo/containers.
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time of hiring.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$33k-60k yearly est. Auto-Apply 60d+ ago
Revenue Operations Associate
Itradenetwork 4.1
Operations associate job in Charlotte, NC
We're looking for a Revenue OperationsAssociate who thrives at the intersection of systems, process, and analytics. In this role, you'll be a trusted partner to our Go-To-Market (GTM) teams - Sales, Customer Success, and Marketing - helping them make smarter, faster, and more data-driven decisions.
You'll manage and enhance our Salesforce and GTM tech stack, streamline operational workflows, and surface insights that drive revenue growth. This role is perfect for someone who's equal parts system admin, process architect, and data storyteller.
Key Responsibilities:
Salesforce & Systems Management
* Serve as a primary administrator and subject matter expert for Salesforce - managing configuration, automation, reporting, and integrations.
* Maintain data quality and integrity across all revenue systems, ensuring accurate and actionable reporting.
* Evaluate and improve integrations between GTM tools (e.g., Gainsight, Marketo, ZoomInfo, NetSuite) to support a seamless lead-to-cash process.
* Partner with internal stakeholders to scope, implement, test and train on new system enhancements or process automations.
* Document system architecture, field definitions, and workflow processes for consistency and scalability.
Process Improvement & Operational Efficiency
* Map and optimize GTM workflows - from opportunity management, forecasting, and renewals - identifying gaps and designing better handoffs between teams.
* Proactively identify automation opportunities to eliminate manual effort and improve data accuracy.
* Collaborate with GTM leadership to standardize data definitions, KPIs, and operational practices.
* Champion adoption of best practices within Salesforce and other GTM systems through user training, documentation, and continuous feedback loops.
Analytics & Business Insights
* Build and maintain dashboards and performance reports that provide clear visibility into pipeline health, conversion rates, activity trends, and revenue performance.
* Analyze GTM metrics to uncover opportunities for growth or process optimization (e.g., funnel efficiency, forecast accuracy, rep productivity).
* Partner with leadership to deliver data-driven insights for ongoing performance results, forecasting and planning.
* Continuously look for ways to make reporting more predictive and actionable, leveraging automation and visualization tools.
What you'll need:
* Location: Charlotte, NC or Denver, CO or Atlanta, GA
* Bachelor's degree in Business, Information Systems, Economics, Data Analytics, or related field.
* 2-5 years of experience in Revenue Operations, Sales Operations, or Business Analytics, preferably in a SaaS or recurring revenue environment.
* Strong experience with Salesforce and proficiency in Excel/Google Sheets.
* Experience with GTM systems and integrations (e.g., Gainsight, Marketo, ZoomInfo, NetSuite).
* Analytical mindset with strong attention to detail and curiosity to uncover insights.
* Excellent communication and stakeholder management skills - able to translate technical concepts into business impact.
If you are a highly motivated and results-driven individual, with a passion for driving growth in a fast-paced, entrepreneurial environment, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and a dynamic work culture that values collaboration, innovation, and personal development.
Base Compensation: $93,000 - $109,000/year
$93k-109k yearly 47d ago
Part Time Associate Operations
Saks 4.8
Operations associate job in Charlotte, NC
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape. We are seeking a motivated and creative OperationsAssociate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you! Who Are You: Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation Passionate and enthusiastic fashion expert with an outstanding work ethic Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation Achieves results through teamwork by using strong interpersonal skills Expert communicator with the special ability to build strong internal and external relationships Adaptable to changes and can be relied upon to consistently deliver exceptional results You establish positive interpersonal relationships and can get cooperation even in the most challenging situations You Also Have: High school diploma or equivalent Experience executing warehouse duties within a retail, customer service, or sales environment Proven time management skills and comfortable managing multiple projects with shifting priorities Thorough knowledge of the fashion industry and a passion for sharing your expertise Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers Ability to work effectively using inventory management systems Flexibility to work evenings, weekends and public holidays As The OperationsAssociate, You Will: Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise Deliver merchandise to departments according to visual directives and replenish product as needed Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards Maintain proper display of merchandise in the store, ensuring they comply with brand standards Expedite merchandise transfers, customer sends, and Return To Vendors with urgency Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner Respond appropriately to customer questions, inquiries, and needs Assist on the sales floor when required Adhere to Asset Protection control and compliance procedures Efficiently complete tasks or special projects assigned by store leadership Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks #OFF5THOperationsAssociate The pay range for this position at commencement of employment is expected to be between $15 and $17/hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
$15-17 hourly Auto-Apply 12d ago
Loan Associate - Structured Lending Operations
Atlas SP
Operations associate job in Charlotte, NC
ATLAS SP Partners is a global investment firm that seeks to provide stable funding and capital markets services to companies seeking innovative and bespoke structured credit and asset-backed finance solutions. ATLAS SP's tenured experts work with clients to determine the best approach to optimize their capital and achieve their goals, across a broad range of capabilities. Our integrated platform encompasses a holistic suite of capabilities, including asset/portfolio advisory solutions, warehouse/acquisition financing solutions, whole loan purchase/sale and securitization/distribution.
Our Culture
ATLAS SP is “one team” where everyone makes an impact - we grow together, win together, and embrace change together. From advancing the markets to supporting our communities, everything we do serves to make a difference. Our people are industry leaders with a passion for client service, complex problem solving, and innovation. We provide our talent with the pathways to grow professionally and personally in a collaborative and inclusive environment. We're proud to build upon a legacy of excellence anchored in deep expertise and client service across the asset management landscape.
Position Overview
ATLAS SP is seeking a driven and detail-oriented professional to join our Structured Lending Operations team. This individual will oversee the execution, booking, and full lifecycle management of loan facilities and asset-based loans globally. The role requires direct oversight of loan analysts, active management of client relationships, and responsibility for ensuring operational excellence in daily lending activity.
The successful candidate will be the primary point of contact for clients on day-to-day matters-including draw requests, paydowns, notices, and general servicing inquiries-while managing facilities within ACBS (CLS) and partnering cross-functionally to drive innovation, enhance controls, and streamline processes.
Primary Responsibilities
Team Leadership & Oversight
Supervise and provide guidance to loan analysts, ensuring accuracy, timeliness, and adherence to procedures.
Coach and develop analysts to strengthen team capabilities and performance.
Client Relationship Management
Act as the primary operational contact for clients, managing daily interactions including draw requests, paydowns, notices, and servicing inquiries.
Build and maintain strong client relationships, delivering best-in-class service.
Operational Execution
Manage the execution, booking, and servicing of credit agreements, amendments, and loan facilities.
Oversee cash processing, reconciliations, and control reporting.
Ensure accurate processing and reporting of transactions within ACBS (CLS).
Controls & Risk Management
Establish and maintain a strong control environment, including account ownership, reconciliations, and monitoring of key control metrics.
Partner with internal stakeholders to identify and mitigate operational risks.
Process Innovation
Lead initiatives to improve efficiency, streamline workflows, and enhance system utilization.
Proactively contribute to building a collaborative, solutions-oriented culture within the department.
Required Qualifications & Experience
Bachelor's degree in finance, Accounting, Business Administration, or related field.
2-5 years of experience in financial servicing or loan operations.
Strong leadership and team management skills.
Excellent problem-solving, analytical, and interpersonal abilities.
Strong written and verbal communication skills, with the ability to engage effectively with clients and colleagues at all levels.
Demonstrated ability to work collaboratively and manage multiple priorities in a fast-paced environment.
Preferred Qualifications & Experience
Proven experience in the financial services industry, preferably within loan servicing or structured finance operations.
Knowledge of ACBS (CLS) or similar loan/lending platforms (LIQ, AFS) strongly preferred.
Proficiency in Excel and PowerPoint.
N/A
The base salary range for this position is listed above. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.
ATLAS SP is an equal opportunity employer. The firm and its affiliates do not discriminate in employment because of race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other criteria prohibited under controlling federal, state or local law.
$32k-60k yearly est. Auto-Apply 9d ago
Associate - Legal Operations
Asana Partners 4.6
Operations associate job in Charlotte, NC
Asana Partners is a retail real estate investment firm creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $7 billion of neighborhood assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities.
Our distinctive company culture is the key to our success. We recruit high-performing, ambitious individuals who are entrepreneurial and eager to maximize their potential in a team environment. We value relationship building - both internally and externally - and view it as the foundation for creating value for our neighborhoods and generating strong results for our investors. Asana Partners is known for our proven, strategic approach; our sophisticated, collaborative team; and our high-quality portfolio. With offices in Charlotte, Atlanta, Boston, Columbia, Denver, Los Angeles, and New York, we were founded to be a firm that would provide career-long opportunities for our people and a long-term partner for our investors.
For additional information, visit ********************* or follow @asanapartners.
The Associate - Legal Operations supports all aspects of the Company's legal operations, including organizational structures, corporate compliance and governance, fund management and management of institutional-quality neighborhood retail assets. This role is primarily responsible for managing contract workflows, ensuring accurate documentation, and maintaining governance standards across all legal processes. The Associate will work closely with external law firms and other internal stakeholders on various corporate and fund matters. This position requires a fundamental understanding of corporate organizations, legal entity management and commercial real estate.
The Associate reports to the General Counsel and Chief Compliance Officer and will work with the Manager - Legal Operations. Duties include:
Review invoices for compliance with internal billing guidelines, facilitate execution and retention of engagement letters and conflict waivers, and manage onboarding of law firms, including confirmation of system access
Oversee formation and maintenance of all company entities, update organizational charts, track REIT assignments, manage CT Corporation and state registrations, and respond to external requests for entity information and documentation
Manage intake and distribute critical legal notifications, including service of process, notice of loss claims, and legal holds to appropriate internal and external parties
Monitor and manage the shared Legal Outlook Inbox, track, prioritize, and route incoming requests and inquiries from internal departments and external contacts to the appropriate legal team members
Assist with legal and cross-functional projects assigned, from planning through execution and reporting, ensuring deadlines and deliverables are met
Provide comprehensive support for various commercial real estate transactions, including due diligence process, obtaining signatures, organizing closing binders, and ensuring all required documents are received and processed
Identify opportunities to leverage technology for greater efficiency and cost-effective legal reviews (e.g., Non-Disclosure Agreements), and help develop and implement new processes, policies, and training to improve cross-departmental workflows.
Requirements
Experience drafting, organizing, and maintaining corporate legal documents and corporate records
General understanding of corporate organizational structures and commercial real estate investments
Familiarity with legal technology, including contract systems, legal billing software, etc. and prior experience with an in-house legal department
Excellent interpersonal and collaboration skills
Strong work ethic, self-motivated, and capable of effective independent judgment
Acute attention to detail and passion for quality
Ability to handle changing workload priorities and deadlines
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Responsible for developing quantitative/analytic models and applications in support of the firm's risk management effort. This role focuses on the development of operations/data management policies, strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics. This role often possesses an advanced degree in physics, applied mathematics, statistics/probability or another heavy quantitative discipline. Quantitative analytic staff is focused on and responsible for the development of the theory and mathematics behind various models. Individual Contributor and reports to Quant Operations Manager
Job Summary
Global Operations Management Reporting & Analytics is looking for a motivated individual with strong quantitative skills and experience with time-series forecasting, capacity planning, simulation modeling, and/or operations research. This individual will be responsible for developing and maintaining strategic volume forecasting and capacity planning models with the goal of maintaining optimal staffing levels across Global Operations. In addition, the position will assist with efforts to ensure models adhere to Model Risk Management (MRM) standards. The ideal candidate will have a keen eye for detail, a strong sense for modeling complex operational systems, and excellent verbal and written communication skills. Responsibilities include:
Develop and maintain volume forecasting, capacity planning, and resource optimization models
Help modernize existing volume forecasting and capacity models using advanced predictive modeling, simulation and optimization techniques
Assist in driving volume and capacity modeling consistency and innovation across the team
Routinely partner with the Front Line Units (FLUs) to generate best in class outcomes
Conduct routine model production and performance presentations with executive leadership
Evaluate new opportunities and implement enhancements to current capacity model inputs, processes, and outputs
Help with documentation and other efforts to adhere to Model Risk Management (MRM) guidelines
Required Skills:
Bachelor's degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance or other STEM field
2+ years of experience in quantitative roles modeling complex systems
Fundamental understanding of linear regression and time-series modeling, discrete event simulation, and optimization techniques, through education or professional experience
Proficient in MS Office, particularly Excel
Experience with SAS, Python, R, or similar statistical software
Experience with Arena or similar discrete event simulation software
Experience with SAS OR, GAMS, XPRESS, CPLEX, or similar optimization software
Ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration
Strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders
Natural curiosity and drive to answer important business questions
High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment
Desired Skills:
Master's degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance or other STEM field
Prior operational volume forecasting, capacity planning, or financial planning experience
Experience with Tableau or other data visualization software
Data mining experience using SQL/SAS querying
Prior Banking industry analytics and modeling experience, specifically with models that adhere to standards set by a risk management governing body
Skills:
Analytical Thinking
Business Intelligence
Data Modeling
Data Visualization
Data and Trend Analysis
Attention to Detail
Collaboration
Data Management
Data Mining
Presentation Skills
Consulting
Problem Solving
Risk Management
Stakeholder Management
Technical Documentation
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540) Pay and benefits information Pay range$84,600.00 - $132,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
**Duration: 12 Months (Hybrid)** **About the Role:** + The Real Estate Operations team support commercial real estate investment activities across the platform. + The preferred candidate will have knowledge of commercial real estate process and operations.
**Key Responsibilities:**
+ Support property and asset management operations among all sectors within Client's Real Estate Americas.
+ Collaborate within the team to on and offboard investments.
+ Work with the team to create an organized document repository system.
+ Assist with updates to client's real estate policies and procedures.
+ Monitor requirements for key risk areas are completed fully and on time.
+ Assist with contact management and communication protocols with third party property management firms.
+ Collaborate cross functionally with Asset Management, Accounting, Legal and various shared service groups within the client.
+ Identifies increased efficiencies and organization within real estate processes.
+ Liaison between marketing and to ensure communication strategy is effectively executed.
**Required Qualifications:**
+ Strong understanding of commercial real estate operations, processes, and investment lifecycle.
+ Familiarity with property and asset management in real estate.
+ Experience onboarding/offboarding real estate investments.
+ Skilled in process documentation, including creating and maintaining policies and procedures.
+ Familiarity with structured document repository/ document management systems (e.g., SharePoint, Box, or similar).
**Education:**
+ BA/BS degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About this role:
Wells Fargo is seeking an Institutional Investment OperationsAssociate within the Shared Services Configuration team as a part of Corporate Investment Banking Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.
This team supports the static data configuration with regard to the Futures Commission Merchant and Swap Dealer.
In this role, you will:
Provide operational and customer support for lifecycle tasks for institutional trades
Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues
Assist in gathering data to support resolution of issues
Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Provide support in both firm wide and operations/team specific projects, inclusive of active participation in UAT testing
Review and refine written process and control procedures
Reconcile key data elements between systems of record to ensure data integrity
Required Qualifications:
6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Analytical thinking and problem-solving ability
Strong attention to detail
Proficiency in Microsoft Excel (pivot tables, VLOOKUP, etc.)
Familiarity with data visualization tools (e.g., Tableau, Power BI)
Basic understanding of SQL or other data querying languages
Strong written and verbal communication skills
Ability to work independently and in teams
Time management and organizational skills
Exposure to investment products or markets (e.g., equities, fixed income, derivatives)
Curiosity and eagerness to learn
Adaptability in a fast-paced environment
Professionalism and integrity
Collaborative mindset
Job Expectations:
Ability to work a hybrid schedule - of three (3) days in office and two (2) days remote
Willingness to work on-site at stated location on the job opening
Ability to work additional hours as needed
This position is not eligible for Visa sponsorship
Posting Location:
550 S Tryon St, Charlotte, NC 28202
This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CRF 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Posting End Date:
24 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$75k-103k yearly est. 6d ago
Operations Associate, Texas
Joyride Autos
Operations associate job in Concord, NC
Job DescriptionJoyride is a new marketplace in one of the few overlooked segments left in the automotive industry, unclaimed vehicle auctions. Started by a team of successful entrepreneurs, a few car aficionados, and a talented development team, they had the vision to create the industry-leading online auction platform to make it easy and safe to buy and sell unclaimed vehicles. Joyride launched in April 2020 after a year of laser-focused brand creation and product development. We are now successfully executing regular online unclaimed vehicle auctions in major U.S. cities and expanding into new markets. We are a lean, impactful team composed of motivated, positive, and collaborative individuals dedicated to making Joyride the leading unclaimed vehicle auction platform.
About the Role:We're looking for an OperationsAssociate with meticulous attention to detail, ensuring daily auctions run smoothly. You will be responsible for many high-priority tasks like data transposing, asset processing, and website merchandising. The ideal candidate will have a combination of entrepreneurial tenacity, enthusiasm, and extreme attention to detail.
What you will do:-Provide hands-on support to impound partners on the use of Joyride's technology-Field inbound customer support requests-Assist with on-the-ground guerilla marketing campaigns-Engage in outbound communications with our customers
Requirements:-Bachelor's degree or equivalent-2+ years in operations based role-Ability to work in a fast-paced, high-pressure environment-Excellent organizational skills and an eye for detail-Comfortable working autonomously-Complete highly detailed tasks with tight deadlines-Effectively manage multiple communication streams across many stakeholders-Strong relationship-building skills both inside and outside of the organization-Strong communicator. Experienced in managing multiple communication channels (chat, text, email, and phone)-Well-versed with Excel and Google Suite
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$33k-61k yearly est. 8d ago
Operations Specialist
Collabera 4.5
Operations associate job in Charlotte, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
I'd love to discuss the details with you so that we can help you achieve your career goals. Please feel free to contact me anytime. Thanks!
Position Details:
Industry: Bank and Finance
Work Location: CHARLOTTENC 28255
Job Title: Operations Specialist (Level III)
Duration: (3 months) possibility of extension
Description:
• The OTC Derivative, FX Operations & Client Valuations Group is a centralized operations team servicing the Bank's clients, ensuring full compliance with the Global Client Valuation Policy and Operational Risk.
• The team's core responsibilities are drafting legal confirmation, settlements of the trades and dissemination of mark to market valuations and Fixed Income pricing.
• Derivative and FX Operations is a growing area, which has increased focus within Global Markets.
• The group is one of the few ‘cross product' areas in Operations and offers exposure to a number of products as well as the opportunity to build a substantial cross department/business network with Sales, Trading, Financial Control, Compliance and Technology, and offers excellent training opportunities to continuously learn and develop across all the products.
The products covered within the OTC Derivative, FX Operations & Client Valuations are Interest Rate Derivatives, Credit Derivatives, Equity Derivatives, Foreign Exchange, Commodities and Fixed Income.
Key Functions:
• Liaise with the client as well as internal business parters to establish documentation, settlement and valuation and regulatory requirements. Provide clients explanation/clarification of trades, structures, rates and trade-related issues
• Manage and Investigate queries and activities across the different product groups by extracting data from various systems & liaising with Middle Office
• Provide top class customer service as it relates to client's requests responding to client needs and queries in an efficient manner while participating in customer services initiatives
• Actively participate in a number of ad hoc tasks associated with MIS reporting, process improvement initiatives, testing, on the job/ in house training, job shadowing etc
• Accurately draft legal confirmations utilizing source system trade bookings and term-sheets for both paper and electronic trades to accurately confirm derivative trades with bank clients within regulatory timeframes and liaise with clients for execution of confirmations
• Management of settlement activity of FX, interest rate, credit and equity derivative trading activity, including reconciliation and break clearance
• Administer access for clients to the self-serve valuations portal and monitor/update user preferences where necessary
• Manage manual exception processes for the valuations that cannot currently be supported via the portal and distribute accurate valuation statements in a timely manner
Required Skills:
• BA/BS degree required
• Technical Skills: Microsoft Suite with an emphasis on Excel
• Strong client service skills: The department is extremely "client service focused" and has a great deal of interaction with clients, Sales and Trading and Middle Office globally, thus requiring a confident and professional telephone and email etiquette
• Strong aptitude for attention to detail and customer service
• Strong negotiation skills with the ability to influence across the organization
• Time management/organization skills: The department has peak periods where volumes are high - during these periods it is imperative that all individuals are able to manage their workload effectively and prioritize as necessary
• Strong analytical and problem solving skills with the ability to interpret large amounts of information and its impact in operational areas
• Teamwork: The department has to work efficiently as a team to function. It is essential that each individual member shares information with the rest of the team and can communicate and maintain strong working relationships
Desired Skills:
• 2+ years of client services and/or valuations/pricing experience preferable
• OTC Product Knowledge: Understanding of broad range of financial products (e.g. Interest Rates Derivatives, Credit Derivatives, Equity Derivatives, FX & Commodities) and any embedded components to value various trade structures
• Comprehensive knowledge of operational risk principles and procedures
• Ability to transform large amounts of data and information into short and concise communication with sound business conclusions and recommendations
If you are not interested in the role or if now isn't a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection.
To know more about Collabera, please visit us on ******************
Should you have any questions, feel free to call me on ************
Qualifications
-Financial Client Service experience
-BA/BS Degree
- experience in valuation and pricing is preferred but not required
-Knowledge in OTC Derivatives (financial products) is desired but not requires
Additional Information
To know more on this position or to schedule an interview please contact;
Sherlaine Pelegrina
************
$60k-84k yearly est. 60d+ ago
Part Time Associate Operations
Saks Off 5TH
Operations associate job in Charlotte, NC
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative OperationsAssociate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Achieves results through teamwork by using strong interpersonal skills
Expert communicator with the special ability to build strong internal and external relationships
Adaptable to changes and can be relied upon to consistently deliver exceptional results
You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
High school diploma or equivalent
Experience executing warehouse duties within a retail, customer service, or sales environment
Proven time management skills and comfortable managing multiple projects with shifting priorities
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Ability to work effectively using inventory management systems
Flexibility to work evenings, weekends and public holidays
As The OperationsAssociate, You Will:
Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
Deliver merchandise to departments according to visual directives and replenish product as needed
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
Maintain proper display of merchandise in the store, ensuring they comply with brand standards
Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
Respond appropriately to customer questions, inquiries, and needs
Assist on the sales floor when required
Adhere to Asset Protection control and compliance procedures
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
The pay range for this position at commencement of employment is expected to be between $15 and $17/hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$15-17 hourly Auto-Apply 60d+ ago
Business Process and Operations Specialist - INTL
Insight Global
Operations associate job in Charlotte, NC
About the Role We are looking for a detail-oriented, proactive specialist to take ownership of a set of operational processes and support an upcoming automation initiative. Part of your time will be dedicated to running and maintaining a key internal process,
and part will be spent supporting a project aimed at moving that workflow into an automated solution.
You'll work closely with Sales, Finance, and our technical teams, acting as both an operational partner and a business
analyst. You'll receive full onboarding and ongoing support from the current process owner, who will remain available as a
consulting partner throughout the project's duration.
Key Responsibilities
Operational Responsibilities
● Review daily activation needs from internal systems to identify items requiring action.
● Manage an internal support channel where Sales can raise questions or issues, ensuring timely and accurate
responses.
● Troubleshoot discrepancies or blockers in a customer's activation process by coordinating with cross-functional
partners.
● Contribute to the monthly reporting package prepared for auditors.
● Maintain up-to-date documentation and help identify opportunities to streamline processes.
Project Responsibilities
● Serve as the business analyst for a project focused on automating a currently manual workflow.
● Work closely with the technical team to refine requirements, clarify use cases, and support solution design.
● Prepare UAT test plans and cases, execute testing, and document results.
● Track risks, dependencies, and progress to ensure the project aligns with operational realities.
What You Bring
● Strong attention to detail and a high level of reliability in daily operational tasks.
● Clear communication skills and comfort working with Sales and technical teams.
● Experience in business analysis, operations, or process improvement, familiarity with UAT planning and execution
is welcome.
● Comfort working with documentation and collaboration tools such as Confluence, Miro, and shared knowledge
bases.
● Ability to visualize and describe processes using BPMN or similar business process modeling techniques.
● A structured, ownership-driven mindset with a habit of organizing information and decisions so others can easily
follow.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Mid level experience working as a Business Analyst
- Someone that has strong attention to detail
- Experienced in testing features, ideally to Sales - Salesforce experience
- Experience working with enterprise level contracts
$38k-64k yearly est. 5d ago
Outage Operations Specialist
Ripple Fiber
Operations associate job in Charlotte, NC
Outage Operations Specialist | Ripple Fiber
We are looking for an Outage Operations Specialist to join our growing team in Charlotte, NC.
At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.
We believe the biggest wave starts as a ripple.
About our culture
We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.
About the role
The Outage Operations Specialist will report directly to the Network Operations Director and serve as the central point of coordination for all network outage events. This role is responsible for end-to-end outage lifecycle management-from initial detection through to permanent resolution-ensuring timely updates, accountability, and customer advocacy throughout the process.
Responsibilities:
Monitor and track network outages from initiation to full resolution.
Manage internal and external teams to drive successful resolution to Customer Issues.
Collect, validate, and maintain accurate outage data in real-time.
Drive field teams and internal stakeholders to provide timely updates and execute next steps.
Act as the customer advocate by pushing for rapid resolution and clear communication.
Conduct root cause analysis (RCA) for each outage and ensure documentation is complete and accurate.
Collaborate with billing and finance teams to ensure proper reimbursements and restoration credits are processed.
Identify trends and recurring issues to support continuous improvement efforts.
Prepare and present outage reports and performance metrics to leadership.
Qualifications:
3+ years of experience in network operations, service delivery, or incident management.
Strong analytical and problem-solving skills with a focus on root cause analysis.
Excellent communication and coordination skills across technical and non-technical teams.
Ability to manage multiple priorities in a fast-paced environment.
Familiarity with outage tracking systems, ticketing tools, and reporting platforms.
Customer-first mindset with a sense of urgency and accountability.
We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
$38k-64k yearly est. 60d+ ago
Advertising Operations Specialist, National
Charter Spectrum
Operations associate job in Charlotte, NC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Spectrum Reach (********************** grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.
At A Glance…
Our Ad Operations Specialist are centralized roles that support the entire Spectrum Reach footprint. They Coordinate order entry for ad schedules across the country and ensure that workflow for orders is completed accurately and in a timely manner.
Who We Are...
Spectrum Reach is the advertising sales division of Charter, offering custom solutions for advertisers through national cable networks, internet advertising, mobile marketing and events supported by marketing, research, and award-winning creative services teams. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer. From traditional commercial advertising to exciting new possibilities in interactive media, Spectrum Reach brings advertisers effective, efficient ways to turn our audiences into their customers. Spectrum Reach's National Ad Operations is a high performing team that plays an essential role in delivering cutting-edge advertising solutions to our clients. You can learn more about us at *********************
What We Look For In Everyone At Spectrum Reach…
Our work atmosphere emphasizes teamwork, multitasking, and goal orientation. We seek individuals who are sociable, flexible, able to manage various priorities simultaneously, cooperative, and skilled in building relationships. Strong verbal and written communication abilities are crucial, along with excellent organizational and time management skills.
Ad Operations Specialist (National) Duties/Requirements...
* Communicate with internal & external customers.
* Monitor schedules, various reports, and work with National Sales Managers / Director of Advertising Sales to recover any lost revenue.
* Ensure all orders are processed by the established deadline.
* Research/troubleshoot issues with failed spots upon request.
* Process traffic instructions.
* Reconcile missed spots.
* Work closely with cross functional teams.
* Utilize multiple platforms in your work.
Job Requirements:
* Provide a high standard of customer service to both internal & external customers.
* Familiarity with MS Office applications (primarily Excel, Word and Outlook).
* Ability to work under deadlines.
* Skilled in reading, analyzing, and interpreting general business documents.
* Competence in effectively presenting information and addressing inquiries from groups of managers, clients, and customers.
* Ability to multitask in fast-paced environments.
* Capacity to make decisions and resolve issues.
* Ability to work independently and/or as part of a team.
* Self-driven, detail-oriented, and proactive.
Education and Experience:
* Experience working in an office environment.
* Must have Microsoft Office experience, especially MS Excel
* Bachelor's degree or equivalent experience
Preferred Experience:
* 2+ years working/supporting media advertising
* 2+ years operation center experience
* 2+ years customer service experience
* Experience with XG, Pilot and other Advertising applications
A Deliberate Path To Success...
We appreciate enthusiasm and dedication at Spectrum Reach. That is why we invested time to create a comprehensive unified Career Path. With multiple ways to progress, start on a learning course and see how far you can go.
The Benefits Are Clear…
In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, and paid time off - we offer access to free and discounted Spectrum products and services where available, education assistance, and a wide selection of other programs and perks to help support you and your family at every stage of life.
#LI-MM2
ATF106 2025-63484 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$38k-64k yearly est. 5d ago
Client Operations Specialist
Transportation Insight 4.1
Operations associate job in Hickory, NC
Job Title: Client Operations Specialist COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: The Client Operations Specialist supports Business Development during the discovery, data gathering, data validation, mapping, metrics, assessment initial findings review and proposal phases of the Transportation Insight sales process. The position participates in the evaluation of validated prospects' current supply chain programs and facilitates the creation of value-added solutions for the prospective client. The Client Operations Specialist leads the production of the demonstration and presentation documentation. This position needs to successfully communicate with people at all levels in prospective, existing clients, and Transportation Insight. A firm understanding of supply chain management, TMS systems and solutions, and project management are a necessity. CRITICAL JOB FUNCTIONS: Business Development Support:
Coordinate the assessment process for assigned validated prospects. Hold enterprise accountable for meeting assigned timelines.
Assist in the assessment of a validated prospects' current supply chain program by documenting current state.
Lead TMS technology demonstrations.
Participate in the solution design process by facilitating validated prospect strategy meetings and coordinating internal resources.
Lead the production of custom presentations and demonstration documentation.
Utilize cost model to understand the cost to serve prospects.
Ability to articulate the four pillars across three modes value proposition.
Assist in the assessment of current clients' supply chain programs by documenting current state.
Assist in creating future state solution, demonstrations, and custom presentations.
Client Advocacy/Support
Effectively communicate with prospects and clients at the necessary pace, utilizing phone, web and on site as appropriate.
Act as client and project advocate at TI. Engage internal resources as needed.
Facilitate hand-off of projects to Implementation and Client Services support groups upon completion.
Project Management
Gather client requirements and understand the delivered value.
Develop project plans; coordinate projects; complete projects on time; communicate changes and progress.
Work with a cross-functional delivery team to develop solutions strategy and client demonstration.
Serve as a liaison between Sales / Solutions and Implementations / Account Management
Strategic Initiatives:
Work with the Solutions team to create consistent processes and methodologies based on best practices for efficiently assessing TI validated prospects.
Stay informed of competitors' activities through information networks and participation in professional organizations, developing and maintaining effective relationships within the industry.
Build and maintain a competition database.
Support ongoing improvement efforts by documenting best practices.
SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:
Detailed oriented, self-starter with a strong work ethic.
Manage multiple projects at any given time and be able to prioritize and meet deadlines.
Possess excellent organizational skills with the flexibility to readily adapt to change under stress and against tight deadlines.
Operate under minimal supervision.
Quickly acquire logistics expertise and apply it to decision-making and communication.
Consider a broad range of internal and external factors when solving problems and making decisions;
Be an effective problem solver, able to identify and resolve problems in a timely manner, gather and analyze information skillfully, develop alternative solutions, work well in group problem-solving situations, and use reason even when dealing with emotional topics.
Have good communication, presentation, organization and planning skills, as well as effective interpersonal skills to work as a team member and as a liaison with clients.
Have a professional appearance and strong informal and formal writing skills.
Intermediate experience working with Microsoft Office Applications (Excel, Word, PowerPoint, Outlook, and Visio).
JOB REQUIREMENTS:
Bachelor's degree in business or related field
5-7 years of experience in supply chain management and/or experience in two or more Transportation Insight departments
EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
$49k-84k yearly est. 60d+ ago
Operations Specialist
Financial Independence Group 3.7
Operations associate job in Cornelius, NC
FIG's Ops Team is unlike any other. We take passion and accountability to a whole new level. We see ourselves as an extension of the financial professionals we work with day in, day out and work to build strong relationships that help drive efficiencies and business processing.
FIG's Ops Team operates in a team-driven, agile manner. We work with one another and other departments to service and process new business applications. From surveying insurance company rules and checking funding status, to driving the cadence of a case forward, there's no end to the depths our team will go to provide the platinum standard of customer service. We partner closely with our in-house tech team to collaborate and constantly evolve the platform that we use every single day and that connects us to the financial professionals we serve. Problem solving and innovation is at the heart of everything we do, and we never stop thinking outside-of-the-box to focus and improve on the true outcome of the work in front of us. We value our positive, solution-oriented culture that drives business and the team forward. Our ops team has a passion for building relationships, speaking, and acting on behalf of FIG, the insurance company, the agent, and the clients' best interest. As our culture evolves, we remain transparent and collaborative through changes and remain accountable to our commitments.
YOUR ROLE:
Responsible for reviewing and tracking new business and inforce submissions through problem-solving and teamwork
Follow up and communicate with top insurance companies and financial institutions to drive forward the cases in your ownership
Manage open cases and requirements within FIG's customer relationship management (CRM) tool, constantly evaluating and proposing ideas to improve efficiencies and workflows
Work closely and in lockstep with the Sales Team to create a cohesive, evolving culture of one to drive stability and growth with the financial professionals we work with
Communicate and establish deep relationships with financial professionals to effectively convey status updates
Use creativity and out-of-the-box thinking to solve unique scenarios and problems
WHY YOU ARE THE RIGHT PERSON:
Keep a positive attitude in all aspects of your work
Outcome-driven problem solver
Fosters and builds relationships internally and externally
Ability to learn and grow within our CRM
Engage in collaboration with sales and other departments throughout the organization to increase efficiency
Bring forward ideas and remain creative for continuous improvement
Excel in a team-driven environment
Act as the advocate for the agent and client, where you remain empathetic and engaged in the process from start to finish
$52k-87k yearly est. 60d+ ago
Operations Specialist
Flexcar
Operations associate job in Charlotte, NC
Job Title: Operations Specialist Compensation: $22.50/hr + Full Benefit Package The Operations Specialist is a key employee at Flexcar that will work closely with teams from each frontline department to ensure the best products and experiences for our customers. As an Operations Specialist, you will be responsible for cleaning cars to meet Flexcar standards, ensuring all quality checks are being done through various apps and checklists, taking quality photos of vehicles for display on our website, and inventory scanning. You will primarily be stationed outdoors in one of our market locations while you perform your daily tasks.
What You'll Do:
Clean and detail a high volume of cars inside and out to meet Flexcar standards
Assess vehicle quality and damage by using our technology
Communicate with other Flexcar team members using a smart device
Complete readiness and return checklists accurately and quickly
Complete infleet inspections and the vehicle optioning process
Use our technology to take consistent high-quality images for our website
Conduct accurate, daily complete inventory scans, and assist with reconciliation process
Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market.
Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars
Address issues with vehicles to return them to customers as quickly as possible.
Maintain all Flexcar facilities and property to company standards
Assist the order delivery team to deliver customer cars for orders, as needed
Complete other assigned tasks from team leads and managers as directed
What You'll Love About this Role:
Being a core member of the Operations Team - our customer safety depends on you!
Being part of an automotive company that recognizes talent - where you can make a difference.
We are growing quickly - which means your career can grow quickly with us too!
What Drives Success for this Role:
Being an effective multitasker with strong time management skills
Tech savviness - you'll be using a company provided smartphone throughout your day to manage tasks
Ability to work in a customer-centric environment
Excellent verbal and written communication skills
Operating as a team player in a fast-paced environment
Flexibility to workdays, evenings, weekends and/or holidays
Willingness to work outdoors (weather and other conditions vary)
Ability to carry tools and marketing materials (up to 50 lbs.)
Valid driver's license and an acceptable driving record (per company standards)
At least 18 years old
What tops the tank:
Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.
Save for Your Future! 401(k) with company match from day one of hire
Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
Weekly Pay and Employee Referral Bonus
Uniforms
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$22.5 hourly Auto-Apply 60d+ ago
Supply Chain Product Management Co-op Fall 2026
Delhaize America 4.6
Operations associate job in Salisbury, NC
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Co-op Program Overview:
Get an insider view of the fast-changing grocery retail industry while developing relevant business, technical and leadership skills geared towards enhancing your career. This paid Co-op experience is an opportunity to help drive business results in an environment designed to promote and reward diversity, innovation and leadership. Our mission is to create impactful early talent programs that provide cohorts with meaningful project work, learning and development sessions, and mentorship opportunities.
Applicants must be currently enrolled in a bachelor's or master's degree program. Applicants must be currently authorized to work in the United States on a full-time basis and be available from July 13, 2026 through December 4, 2026. We have a hybrid work environment that requires a minimum of three days a week in the office. Please submit your resume including your cumulative GPA. Transcripts may be requested at a future date.
* Approximate 6-month Co-op session with competitive pay
* Impactful project work to develop your skills/knowledge
* Career assistance & mentoring in obtaining full time positions within ADUSA
* Leadership speaker sessions and development activities
* One-on-one mentoring in your area of interest
* Involvement in group community service events
* Networking and professional engagement opportunities
* Access to online career development tools and resources
* Opportunity to present project work to company leaders and gain executive visibility
Department/Position Description:
The Product Management is a portion of the greater Supply Chain Analytics team. We work to build, supply, and support data products that allow the Supply Chain visibility to key performance metrics and operational data for daily decision making. We partner with cross-functional teams and specialized teams to coordinate efforts that insure accurate and timely data feeds to support our partner's needs across the organization.
Our Mission: We combine data products and technology to deliver high quality long term, sustainable and scalable solution to our customers, while also partnering with IT to monitor data quality and timeliness
Our Vision: Create Supply Chain enterprise data products that allow users to self-serve and includes all of the Vendor to Shelf data they need to make effective decisions so that we improve Supply Chain performance across the portfolio.
During the Spring session, the Co-Op will be responsible for planning, executing, tracking, and closing our Sprints within the team. During these Sprints the Co-Op will learn how to work within a team that is made up of several functional areas, gain an understanding of how research and discovery is a critical step in the development process, and can work with subject matter experts and cross functional business partners. The Co-Op will also have the opportunity to gain understanding of our system connectivity, data availability, and data quality while gaining understanding of how this impacts the Business.
Qualifications:
* Currently pursuing a BS/BA, MS, or PhD in Computer Science or a related field
* Knowledge of SQL/Python
* Basic understanding of Agile process (Kanban)
* Basic understanding of a cloud-based environments (Databricks preferred).
* Experience working in a collaborative group setting
* Experience using analytical thinking and problem-solving skills
* Demonstrated ability to communicate clearly, appropriately and effectively
Individual cohort pay rates vary based on location, academic year, and position.
ME/NC/PA/SC Salary Range: $18.10 - $31.00
IL/MA/MD Salary Range: $20.00 - $34.20
#LA-LI1
#hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
How much does an operations associate earn in Charlotte, NC?
The average operations associate in Charlotte, NC earns between $24,000 and $80,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.
Average operations associate salary in Charlotte, NC
$44,000
What are the biggest employers of Operations Associates in Charlotte, NC?
The biggest employers of Operations Associates in Charlotte, NC are: