Operations associate jobs in Delaware - 46 jobs

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole. Let's talk about how you can find your place here at Stifel, where success meets success. What You'll Be Doing The Trust Operations Associate will process a wide variety of transactions. The Associate must be aware of impacts on customer statements while processing. This role will work with the Trust Company outsourcing partners to initiate requests and resolve issues. What We're Looking For Coordinate and track corporate action elections. Monitoring DDA account for incoming and outgoing activity. Complete Daily Bank Deposit/Sweep reconciliation and wire processing. Ensure transactions are processed adequately according to policies and procedures. Process a variety of cash transactions, including receipts and disbursements. Submit requests daily to the trust company outsourcing partners via forms, online requests, e-mail, or phone calls. Interact with outsourcing partners to follow up on requests and resolve any issues. Distribute daily reports. Set up and maintain financial advisor access to the online system. Scan, image, and index documents into document retention software. Additional duties and special projects as assigned. What You'll Bring Proficient in Microsoft Outlook and Microsoft Office Suite, in particular Excel. The ability to create and maintain spreadsheets is required. Ability to communicate effectively (written and verbal) on the phone and in person as appropriate for the audience's needs; uses excellent grammar, courteous and efficient telephone and office etiquette; effectively conveys information. Managing one's own time and priorities to ensure the meeting of deadlines. Skilled at finding and using traditional and creative methods of solving the problem. Education & Experience Minimum Required: High School Diploma or equivalent work experience. Minimum Required: 1+ years of related experience in financial services. Licenses & Credentials Minimum Required: None. Systems & Technology Proficient in Microsoft Excel, Word, and Outlook. About Stifel Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success. While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success. At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off. Stifel's bank and trust companies are equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law. If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following information: Know Your Rights. Stifel is an Equal Opportunity Employer.

Do you want to work for a company that cares for and values its employees? Do you want to be part of a company that wants to make a difference in the world? AMS Fulfillment is a B Corporation that gives back to employees and their communities. B Corp companies do not just strive to be great; they inspire greatness - and that starts with our employees. Job Summary This position is responsible for performing general warehouse functions including, but not limited to, pick/pack and scanning in accordance with AMS' set procedures. The Operations Associate II will utilize a company-issued hand-held device to pick a wide variety of items and place and arrange items in containers and bins following specific instructions. The Operations Associate II will check containers for damage, and confirm correct items and quantities are selected. You will perform duties in accordance with standard operating instructions and ensure inbound and outbound shipments are correct and defect-free. Responsibilities Completes daily assignments as requested, including pick & pack and scanning of product. Use new technology for Picking. Scans verified using InOrder and HandHeld device. Communicates effectively with Operations manager/supervisor and lead when job is completed. Performs housekeeping duties at the end of each working day in accordance with specific Zone procedures. Works in different areas of the warehouse as needed. Some facilities may require the operation of advanced technology for picking & packing. Please see details below. Requirements for the front of the wall: Employee must be able to stand for long periods of time and perform well in a repetitive environment. Skills include using a ring scanner and have the ability to recognize blinking lights quickly. Understanding of basic technology is a must, which also includes being able to read and interpret a numerical display. Employee must approach the task with care and ensure correct product is being scanned. Must be able to keep up with pace to help maintain a smooth workflow. Employee must also be self-directed and recognize and understand when to shift themselves to the back of the wall. Requirements for back of the wall: Employee must be able to be mobile and shift themselves to walls with the most open orders. Must be able to count correctly when processing orders. Employee must also place strong emphasis on detail as many orders/lights will be in front of them. Detail also includes ability to determine an illegible shipping label. Employee must be self-directed and be mobile during time of idle. Understanding of basic technology is a must, which also includes being able to read and interpret a numerical display. Employee must approach the task with care and ensure correct slot is being worked on. Command Center: Ability to multi-task and work in a fast-moving environment. Responsibilities will include managing several wall stations at once. Must have the ability understand inventory levels and be able to look up inventory in the system. Must have a positive attitude, as this role will work with different departments in the warehouse. Must be able to work organized and work well as a team. Organization is key as the workload grows. Must have a high sense of urgency in this role. Qualifications Qualifications High School diploma or equivalent. 1+ years work experience in a similar role. Strong problem solving skills. Excellent verbal communication skills. WMS system knowledge preferred. Attention to detail and organized. Ability to safely operate equipment such as box cutters. Ability to work overtime and weekends with short notice. Work well under pressure and fast-paced environment. Ability to work harmoniously with diverse range of people. Able to lift up to 45lbs. Working Conditions This job operates in a warehouse environment and could be exposed to various temperature changes as well as noisy and loud surroundings. This role typically requires standing, walking, bending, reaching, and lifting. The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the “essential job functions with or without a reasonable accommodation.” AMS Fulfillment will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. *Team/ Role Paragraph:* Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle. The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error. As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions. Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows. *What you'll be doing:* * Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution. * Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution. * Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness. * Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows. * Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks. *What we look for in you:* * 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets. * A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future. * Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts. * Proven ability to execute with precision and a high degree of ownership, especially under tight timelines. * Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud). * Demonstrated experience protecting user privacy and handling confidential information. * Excellent de-escalation skills and the ability to build trust with frustrated users. * Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences. * Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems. * Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs. * Experience creating support playbooks or standard operating procedures (SOPs). *Nice to haves:* * Experience using/training AI chatbots for support teams * Experience with Coinbase Prime or similar institutional custody platforms. * Experience in a compliant/regulated work environment. * B2B onboarding/implementation experience. * Understanding of tokenomics, token vesting schedules, or smart contract-based distributions. * Data analysis skills (SQL is a plus). * In-depth knowledge of blockchain ecosystems beyond Ethereum Job #: P72785 *Location*: US, remote-first (listing may say NY, anywhere in US is suitable) *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $108,630-$127,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

American Cedar & Millwork is seeking Machine Staining Operations Associates for our Coastal Coatings Division in Dover, Delaware. Pre-coating a wide range of building materials in a fast-paced, physical, production environment, while working with paint. Required Qualifications: Possess a professional, safe, and cooperative workplace demeanor. Must be attentive to detail, with good communication skills. Must have reliable transportation Must be a high school graduate or equivalent (Preferred) Must be at least 18 years of age Must be legally authorized to work in the United States Physical Requirements: Must be able to stand for long periods as needed to do various job tasks. Be able to lift a maximum of 60 lbs. regularly, as required by the job. American Cedar & Millwork has been a source for top quality building materials for over 35 years. In addition to semi-custom and custom cabinetry, we supply windows, doors, millwork, decking, siding, columns, and other architectural elements to the mid-Atlantic region. We are built on our reputation and seek high-character, team-minded individuals to make a difference in our organization. We offer an excellent salary and benefits package, including Paid Time Off, Paid Holidays, Major Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401k, among others. To learn more, visit us at ***************** INTEGRITY-QUALITY-DEDICATION-DEVELOPMENT-TEAMWORK We Are Dedicated To Providing The Absolute Best Service, Expertise, and Products To Inspire, Empower, and Support Our Customers

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Primary Responsibilities: * Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Core Competencies & Accomplisments: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $15.00/Hr -USD $18.75/Hr.

Job DescriptionGopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: -Pick and pack items for dispatch to customers-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies-Manage inventory and re-shelving of canceled orders-Clean and organize sales floor and overall facility-Manage waste and spoilage through strict compliance with FIFO practice-Contact customer for substituted or out-of-stock items-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Capability to walk several flights of steps periodically throughout the day-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards-Ensure accuracy of all food and beverage packaged for delivery-Follow health, safety and sanitation guidelines for all products-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation-Prepare, package and stage/handoff orders Qualifications:-High School Diploma or GED Equivalent-Experience working in a restaurant or retail environment (preferred, not required)-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Stand and walk for the duration of an assigned shift-Lift up to 49 pounds-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join the team that enhances customer journeys and drives operational efficiencies at JPMorganChase. As a Digital Operations Collaboration Associate within the Consumer & Community Banking (CCB) Operations team, you will support driving omni-channel initiatives that integrate digital solutions. You will play a key role in enhancing customer experiences, improving operational efficiencies, and supporting the development of industry-leading customer journeys. Your responsibilities will include collaborating with cross-functional teams, tracking key success metrics, and internal communications across the organization. Job Responsibilities Assist in developing and executing strategies to integrate digital solutions with CCB Operations, focusing on reducing friction and enhancing customer journeys. Work closely with various teams to identify, prioritize, and operationalize initiatives that drive efficiency and improve customer experience. Coordinate regular communication updates to key stakeholders and partner teams Prepare and deliver executive-level presentations and reports that communicate key insights, project updates, and strategic recommendations to senior leadership. Track, analyze, and report on key success metrics, providing actionable insights to inform strategic decisions. Champion a culture of innovation, collaboration, and data-driven decision-making within the team and across partner groups. Required Qualifications, Capabilities, and Skills 2+ years of experience in digital operations, strategy, marketing, communications, or a related field. Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Excellent written and verbal communication skills, with experience developing marketing materials and executive presentations. Proven ability to collaborate effectively in a matrixed organization and manage multiple projects simultaneously. High attention to detail and organizational skills. Preferred Qualifications, Capabilities, and Skills Experience in financial services or a similar industry. Experience supporting or presenting to executive leadership.

Wilmington, Delaware-Hybrid Schedule Monday to Friday 8:30 a.m. to 5:30 p.m. As a Trust Operations Administrator, you will provide superior customer service to clients and Trust Administration teammates through effective operational system support. You will also be responsible for all processing transactions related to corporate trust activities administered through Delaware Trust Company. Provides operational, analytical and reporting support to Corporate Trust business partners, clients and bondholders. Some of the things you will be doing: * Partner with business and support colleagues including helping assess system functionality and determining solutions for special processing needs to provide an optimal and consistent client experience. * Ensure regulatory deadlines and department guidelines are met for operational processing to protect Company interests and retain and expand customer relationships. * Identify processing issues and opportunities for control improvements; work with managers and peers in improving processes for those approved to increase efficiency. * Develop and maintain an understanding of the business to identify, investigate and resolve issues to contribute to sustained operational performance and positive client interactions. * Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. * Promote an environment that supports diversity and reflects the CSC Values. * Maintain Delaware Trust Company internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. * Complete other related duties as assigned. * Process daily transactions, including but not limited to check deposits and check issuance, daily activity reconciliations, asset set-up on FIS Addvantage system, and produce internal and external reports including client statements * Maintain documentation regarding all activity, ensuring all transaction requests are filed * Actively communicate with the admins on any issues regarding their requests, through completion * May process invoices, payments, and report on aged receivables * Assist with regulatory reporting, regulatory and departmental compliance, internal and external audits * Participate in testing and maintaining disaster recovery plan * Maintain the client, tax, and market value information in the trust accounting system * Maintain the bondholder records in the Transtar securities processing application * Continually evaluate current processes and recommend process improvements * Assist with escheatment and abandoned property reporting. What skills, experience and qualifications do you need? * Experience with Trust Operations required; Corporate Trust preferred * Excellent communication, organizational, multi-tasking and problem-solving skills * Strong computer skills including Microsoft Office with an emphasis on Excel * Strong attention to detail and analytical abilities * Previous operations experience in the corporate trust/financial services/securities processing industry is a plus * Desire to contribute to our clients' success by delivering excellent client service. * Work well with teammates and individually as needed * Experience with the Depository Trust Company "DTCC" processing is a plus, but not required. Experience with FIS software is a plus but not required * Experience with FIS Addvantage, and Transtar are a plus. #LI-SP1 #INDP

JobID: 210689130 JobSchedule: Full time JobShift: : Ready to transform data into impactful insights? Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis, support diverse Lines of Businesses such as Auto Finance and Business Banking and drive strategic decision while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. As a Quant Analytics Associate- Regulatory Operations in Remediations & Corrections, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase. You will address affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues. To succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service. Job responsibilities * Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps. * Query databases and manipulate data to identify correction populations, analyze financials, and create execution files using account, customer, and transaction-level data. * Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review. * Automate repetitive analytics steps across cases using SAS macros and other relevant tools. * Develop and apply analytics skills to deliver best-in-class solutions for customer issue treatment. Required qualifications, capabilities, and skills * Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting and capability to learn and work with tools such as SAS, SQL, Python, or R. * Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues. * Excellent attention to detail and commitment to accuracy. * Ability to communicate complex findings clearly to both technical and non-technical stakeholders. * Experience working in a fast-paced, deadline-driven environment and ability to work collaboratively across multiple teams and lines of business. * High level of motivation and initiative and strong organizational and time management skills. * Commitment to delivering exceptional customer service. Preferred qualifications, capabilities, and skills * Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields) * Proficiency in data analysis tools and techniques (e.g., SAS, SQL, Python, R).

Heidelberg -Hybrid We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. Careerstart@SAS Program | Partner Channel Operations Intern Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. What you'll do Looking for that internship? The game-changing one that'll help you learn, grow, and chart your path forward? You'll find it at SAS. Our interns aren't coffee runners - they do real, meaningful work. Our AP EMEA CareerStart@SAS program is focused on development, culture, and community. We'll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the program! We're offering a 6-month full-time internship in our Partner Channel Operations team Job Title: Partner Channel Operations Intern Are you passionate about operational excellence and eager to gain hands-on experience in a dynamic, fast-paced environment? Your responsibilities will include: Supporting day-to-day operations of the Partner Program, including partner registration approvals and lifecycle management. Assisting with the contracting and ensuring compliance with due diligence and ethical standards. Maintaining high standards of data quality across partner records and operational systems. Answering partner inquiries and providing operational support to ensure a seamless experience. Collaborating with internal teams (marketing, technology, channel team and sales) to coordinate processes and resolve operational issues. Monitoring and managing operational workflows with a strong focus on efficiency and accuracy. Identifying opportunities for process improvements and contributing to implementing new operational solutions. What we're looking for: Currently pursuing or recently completed a degree in Economics, Marketing, Finance, or Business Administration. Strong command of English (written and spoken). Excellent analytical skills and attention to detail. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Strong collaboration skills and ability to work with diverse teams. Interest in operational processes and continuous improvement initiatives. You're curious, passionate, authentic, and accountable. These are our values and influence everything we do. Preferred Qualifications Familiarity with partner programs and reseller contracting processes. Understanding of marketing and technology team dynamics. Knowledge of compliance and due diligence practices. Experience with BI tools and reporting. Location Heidelberg, Germany On-site in office 3 Days a Week Remote 2 Days a Week CareerStart Program dates: Tentatively April 1 - September 30 Perks of the job Work with (and learn from) the best. As a SAS intern, you'll get face time with our top executives! Free SAS programming training and certification. Your well-being matters, and that's why we support all dimensions of your well-being with our Optum offerings. We work hard, but we like to play hard, too. Enjoy hackathons, social events and other opportunities to connect + engage. Diverse and inclusive At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are. To put it plainly: you are welcome here. Additional Information SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************.

Job Description Do you thrive on creating structure, streamlining processes, and ensuring nothing falls through the cracks? Are you passionate about helping a growing law firm run efficiently and providing top-tier service to both clients and internal teams? If you're an organized, tech-savvy professional who loves optimizing systems and keeping operations running like clockwork, this could be your next great opportunity. L. Echevarría Attorneys at Law is seeking a Legal Operations Specialist to join our dynamic, bilingual law firm in Lewes, DE. In this critical role, you'll serve as the operational backbone of the firm-overseeing workflows, managing internal systems, ensuring compliance, and supporting the attorneys and paralegals who serve our valued business and real estate clients. You'll play a key role in maintaining firm efficiency-from onboarding clients and managing case workflows to improving document management, billing, and reporting processes. Your efforts will directly contribute to the firm's growth, client satisfaction, and overall operational excellence. We're not a traditional law firm-we're modern, business-driven, and people-first. We embrace innovation and believe that well-run operations are the foundation of exceptional client service. If you take pride in making complex systems simple and supporting a high-performing team, we'd love to meet you. Compensation & Benefits $60,000 - $70,000 annual salary 3 Weeks Paid Time Off (PTO) - 15 days Additional Paid Holidays Employer-sponsored medical benefits Flexible in-person work environment Career growth and development opportunities Compensation: $55,000 - $65,000 annual salary Responsibilities: Oversee and continuously improve firm-wide operational systems, procedures, and workflows across both corporate and real estate practice areas. Support client onboarding and matter setup for real estate and corporate transactions, ensuring smooth coordination between legal, administrative, and billing teams. Manage case management software and ensure accurate data entry, documentation, and tracking of deadlines for real estate closings and business matters. Work closely with attorneys and paralegals to ensure timely and accurate completion of client deliverables, including real estate contracts, settlement documents, and corporate filings. Coordinate and manage vendor relationships, technology tools, and subscription renewals related to real estate operations (e.g., title companies, lenders, and Realtors). Develop and monitor operational metrics and performance reports to identify process improvements and efficiency gains, particularly within the real estate workflow. Maintain compliance with legal, ethical, and data security standards, including proper handling of real estate and client transaction records. Support billing, timekeeping, and collections by reviewing reports, reconciling discrepancies, and coordinating with the accounting team for both real estate and corporate matters. Assist with hiring, onboarding, and training new staff to ensure consistent operational excellence and familiarity with real estate transaction processes. Lead initiatives to digitize and optimize internal workflows for maximum efficiency, including document automation and electronic real estate file management. Serve as the point person for office management needs-supplies, scheduling, and internal communications. Support firm leadership with project management, planning, and execution of business development and growth initiatives in the real estate sector. Qualifications: Bachelor's degree in Business Administration, Legal Studies, or related field required. Minimum of 3-5 years of experience in legal operations, firm administration, or a similar role in a law firm or professional services environment. Strong understanding of law firm operations, client billing, and case management systems. Highly organized, detail-oriented, and proactive in anticipating operational needs. Strong analytical and problem-solving skills; able to develop and implement process improvements. Excellent communication and interpersonal skills. Tech-savvy, with proficiency in MS Office Suite and familiarity with practice management software. Bilingual in Spanish and English (written and verbal) preferred. Positive attitude, integrity, and a genuine commitment to helping others succeed. About Company We are a modern Real Estate and Corporate transactional law firm ready to meet clients and close deals (in both English and Spanish) in our offices in Lewes and Milford or the offices of Realtors and Loan Officers throughout the State of Delaware. L. Echevarria, Attorneys at Law, was established in January 2023 as the only modern Law Firm offering fluent real estate transactions in Spanish and English without a translator. Fully owned by a Hispanic attorney, the firm provides professional legal services in real estate, corporate governance, and contracts in Delaware. We pride ourselves on giving clients the ‘keys to their future' either by conducting their commercial and residential real estate transactions or planning and establishing the legal structure of their business. This position is being filled through the Ciprani Consulting hiring process. For confirmation of the role and more information about the process, please feel free to visit *******************************

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Listen... Start your career in recycling, sustainability and materials processing industry by joining a growing team that values safety, precision, and exceptional customer service. As a Recycling Operations Specialist at EMR, you'll play a vital role in daily yard and scale operations-directing traffic, weighing and recording materials, and providing clear, courteous communication to every customer. If you're detail-oriented, safety-minded, and enjoy an active, customer-focused environment, we want to meet you. What You'll Do Safely direct customer and vehicle traffic through the yard and weigh scale area. Collaborate with the yard operations team to support efficiency and customer satisfaction. Accurately weigh and record incoming/outgoing materials using the Weighmaster system. Identify and grade various metals and recyclable materials. Issue tickets and payments based on verified weights, grades, and pricing. Communicate yard procedures, direct material drop-offs, and ensure smooth flow of operations. What You Bring High attention to detail and accuracy Excellent communication and customer service skills Ability to stay calm and professional under pressure Strong problem-solving skills and initiative Knowledge of different metals/materials preferred Basic computer proficiency for transaction recording Education & Experience High school diploma or equivalent required 2+ years of experience in customer service, recycling, waste management, or yard operations 1+ year of experience working directly with the public Why Join EMR? You'll be part of a team that values safety, respect, and continuous improvement. We offer opportunities to grow, learn, and make an impact every day. The compensation range for this position is dependent on factors such as relevant work experience, specialized skills, industry knowledge, work location, and alignment with similar roles. EMR offers a competitive benefit package that includes health, dental, and vision coverage, group life insurance (3x base pay), paid time off, 401(k) plan with company match, and more. Additional compensation may include quarterly location performance bonuses. IND01

RK&K is seeking a motivated and creative Traffic Operations Specialist with ten (10) to fifteen (15) years of experience to join our highly successful traffic group in our Wilmington, Delaware office. RK&K's Traffic team provides services to support traffic signal operations and Traffic Management Center planning and design activities. As a Traffic Operations Specialist with RK&K you will work alongside and collaborate closely with individuals with outstanding technical knowledge and the ability to successfully implement effective traffic management strategies. You will play a crucial role within our team, developing and implementing new traffic management strategies and refining existing elements. Essential Functions Signal operations: evaluating and optimizing traffic signal system timings and parameters considering vehicle and pedestrian flow Technology implementation: researching, evaluating, and implementing new technologies to enhance traffic operations Traffic system integration: assisting with integrating traffic systems including traffic detection, incident management, and traveler information Field evaluation: perform investigation in field of issues with traffic management devices, recommend solutions, and assist with the implementation Policy development: assist with developing and updating policies and procedures for traffic management projects and programs Reporting: prepare traffic engineering reports and presentation of findings Required Skills and Experience High School Diploma or equivalent Ten (10) to fifteen (15) years of progressive experience in traffic operations Exceptional writing, verbal communication and presentation skills including public speaking Proficiency with Active Traffic Management System software, such as the Tactics signal platform and the OpenTMS ITS platform Understanding of traffic and ITMS controllers and hardware Electrical knowledge including wiring, circuits, transformers, and other electrical components used in traffic management systems Understanding of telecommunications components such as fiber patch panels, cellular modems, and wireless components Knowledge of industry standards and codes such as the Manual on Uniform Traffic Control Devices (MUTCD) and the National Electrical Code (NEC) Preferred Skills and Experience Bachelor's Degree in Electrical or Civil Engineering International Municipal Signal Association traffic signal technician certification Other Duties This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required . What We Offer RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including: Paid time off Matching 401(k) plan Paid Holidays Tuition reimbursement Health, dental, vision, life, and disability insurances Paid parental leave Wellness programs and employee resource groups Career Development Much, much more! Why RK&K? As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward. Our Wilmington, Delaware office is conveniently located along the Wilmington Riverfront with easy access to I-95, I-495 and within a 5-minute walk to the Wilmington Train Station which is serviced by SEPTA Regional Rail and AMTRAK. Design your career at RK&K, Apply Today!

Full-time Description Job Purpose: Responsible for accurately documenting, tracking, and coordinating the vehicles that come into Port to port. You will support the Operations department by assisting the Shipping and Receiving team in achieving an efficient and error-free shipping process for your customers. This position reports directly to the Operations Supervisor and Managers. Essential Responsibilities: · Request booking details from the Shipping Companies to enter in the BNI. · Upload the CCR to the BNI, including the material used for loading. · Request for Pick Ups Numbers to Shipping Companies. · Assist and coordinate Container Carriers as instructed by Ops. · Enter Inspections in the BNI system and include the image depending on volume. · Enter locations in the BNI · Inspection Error Control. · Respond to Photo requests. · Assisting in general operations · Walk-In Customer Service and Telephone Customer Service. · Control of daily photos of the load (loading) · Reception of tow truck drivers, including noting if/when the tow truck driver brought the car and if it was brought in with the title. · Payment to the towing companies, income of the payment in the BNI, and payments of clients that cancel in the office. · Entry of Storage in the BNI with a corresponding storage fee depending on who must pay the storage. · Control of Photos of Vehicles Received. Requirements Requirements: · High School Diploma · Strong problem-solving skills · Proficient in Microsoft Word, Excel, and PowerPoint · Work effectively in a fast-paced environment · Strong computer and internet skills. · Must be Bilingual Spanish/English. · Ability to multi-task. Exceptional attention to detail. · Self-motivated with a strong sense of urgency, performs well under stress. · Strong interpersonal skills to communicate effectively with all levels of personnel · Must pass background screen and drug tests.

Listen... Start your career in recycling, sustainability and materials processing industry by joining a growing team that values safety, precision, and exceptional customer service. As a Recycling Operations Specialist at EMR, you'll play a vital role in daily yard and scale operations-directing traffic, weighing and recording materials, and providing clear, courteous communication to every customer. If you're detail-oriented, safety-minded, and enjoy an active, customer-focused environment, we want to meet you. What You'll Do Safely direct customer and vehicle traffic through the yard and weigh scale area. Collaborate with the yard operations team to support efficiency and customer satisfaction. Accurately weigh and record incoming/outgoing materials using the Weighmaster system. Identify and grade various metals and recyclable materials. Issue tickets and payments based on verified weights, grades, and pricing. Communicate yard procedures, direct material drop-offs, and ensure smooth flow of operations. What You Bring High attention to detail and accuracy Excellent communication and customer service skills Ability to stay calm and professional under pressure Strong problem-solving skills and initiative Knowledge of different metals/materials preferred Basic computer proficiency for transaction recording Education & Experience High school diploma or equivalent required 2+ years of experience in customer service, recycling, waste management, or yard operations 1+ year of experience working directly with the public Why Join EMR? You'll be part of a team that values safety, respect, and continuous improvement. We offer opportunities to grow, learn, and make an impact every day. The compensation range for this position is dependent on factors such as relevant work experience, specialized skills, industry knowledge, work location, and alignment with similar roles. EMR offers a competitive benefit package that includes health, dental, and vision coverage, group life insurance (3x base pay), paid time off, 401(k) plan with company match, and more. Additional compensation may include quarterly location performance bonuses. IND01

Job Description T. Carney Sussex Law is seeking a proactive and detail-oriented Operations Coordinator to support our growing transactional law practice. This is an excellent opportunity to be part of a collaborative, client-focused team specializing in residential and commercial real estate transactions, general business transactions, and commercial lending. As Operations Coordinator, you will play a vital role in keeping the firm running smoothly behind the scenes. From managing workflows and ensuring compliance with processes to supporting attorneys and staff, your contributions will directly impact the success of clients' transactions and the overall efficiency of the firm. Compensation and Benefits Salary range: $40,000 - $60,000, depending on experience Paid Time Off Growth Potential Benefits Compensation: $40,000 - $60,000 yearly DOE Responsibilities: Oversee day-to-day office operations to ensure deadlines and deliverables are met. Coordinate client onboarding, communications, and scheduling. Manage documents, files, and data to maintain accurate and organized records. Assist with compliance and internal audits to uphold firm and regulatory standards. Support attorneys with transactional processes, including preparation and tracking of closing documents. Maintain and improve systems to streamline efficiency and client service. Handle vendor relations, supply management, and general administrative support. Qualifications: 2+ years of experience in an operations, administrative, or coordination role (professional services or legal setting preferred). Exceptional organizational skills with a strong attention to detail. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong communication and interpersonal skills. A proactive, problem-solving mindset and commitment to supporting team success. Proficiency with Microsoft Office Suite; experience with legal or document management systems is a plus. About Company T. Carney Sussex Law is a leading firm specializing in transactional law, known for its client-first approach and exceptional legal expertise. Our practice spans residential and commercial real estate transactions, general business transactions, and commercial lending. We pride ourselves on creating a supportive and collaborative work environment where our team thrives, and clients receive the highest level of care

Pay: Annual gross salary of $33,280 Context of Job: Are you detail oriented and love organization? Are you a good listener, but also ready to take action and address customers' needs? Are you upbeat and personable? Then, look no further! Home Technology Group is looking for a highly motivated capable individual to join the VacuuPro team as an Operations Coordinator. Face time in the Georgetown, Delaware office will be required on a regular schedule to build rapport with technicians and team as well as for shipment logistics. Regular schedule includes alternating weeks: five eight-hour days on regular week; four ten-hour days with Friday off every other week. Hybrid options are available following the onboarding training period. Learn more about VacuuPro and our positive company culture here: ********************* Offering: Home Technology Group offers 5 days paid vacation leave per annum and 6 paid holidays. Company uniforms are provided as well as financial assistance for select college courses subject to management approval. In addition, our new hire will have eligibility for any additional employee benefits as provided in the future. Responsibilities: Customer relationship management via phone and email Scheduling and coordination of services, appointments, and repairs with homeowners and technicians Data entry into the system of record for tracking and reference purposes Management of warranty claims, service appointments, and follow up visits as needed Coordination of inventory shipments, delivery and receiving Troubleshooting skills to assist homeowners with existing vacuum systems Requirements: High School Graduate. College degree preferred A minimum of two years experience of customer service and/or coordination Knowledgeable in the field of residential construction Ability to communicate with customers, technicians, vendors, and builders Ability to behave professionally and accommodate the needs of the customers Ability to organize and utilize time management skills Ability to perform well under pressure

The Lifestyles Governance and Business Operations team is responsible for leading efforts to shape operational excellence. We partner with teams across the firm, including other Card and Connected Commerce pillars, functional partners, and stakeholders from legal, risk, controls, and compliance to maintain an effective oversight and controls environment in accordance with the Firms standards. As a Senior Business Operations Associate within the Lifestyle team, you will be a play a pivotal role in ensuring seamless resolution of customer issues, prioritizing excellent service and swift problem-solving. The role involves analyzing, managing, and mitigating escalated concerns, often requiring coordination with various departments to ensure timely and effective solutions. Additionally, providing valuable feedback and recommendations to improve overall operational processes. You will be empowered to act as the final authority for escalated cases, ensuring customer satisfaction. Job responsibilities Monitor, track, and resolve escalated customer support cases promptly from initial contact through resolution, acting as the primary point of contact for providing clear communication and answers Work closely with other groups, such as technology and product teams, to investigate root causes and implement solutions Work with vendors and external partners to resolve issues related to loyalty points, redemptions, and program exceptions Track, analyze, and report on recurring issues and trends to identify issues and improvement recommendations Implement changes to existing processes and develop new strategies to prevent future escalations Monitor and ensure compliance with service level agreements to maintain customer satisfaction and company standards Participate in initiatives to proactively identify, and mitigate risks, and maintain operational integrity Design, develop, and implement AI-driven solutions and automation tools to streamline workflows Required qualifications, capabilities, and skills 4+ years of experience in Business Operations and/or experience in developing and optimizing processes to enhance issue resolution efficiency Strong problem-solving and decision-making abilities Exceptional communication and conflict-resolution skills Analyze data in different ways and highlight the key messages recommended actions and trends Manage competing demands under pressure and manage expectations across both Controls and Operations teams Work under tight deadlines, and quickly adjust to changing priorities Preferred qualifications, capabilities, and skills Awareness of Agile principles and JIRA/Confluence experience Proficiency with project management tools and techniques Systematic, organized approach to work