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Operations associate jobs in Fresno, CA - 1,372 jobs

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  • Marketing Operations & Analytics Associate

    Blackhornvc

    Operations associate job in Palo Alto, CA

    A prominent technology firm in California is seeking a detail-oriented Jr. Marketing Associate. This role involves planning events, tracking marketing metrics, and creating social media content to enhance brand visibility. Ideal candidates will have 2-3 years of marketing experience, strong analytical skills, and a bachelor's degree in a related field. Join us to help revolutionize utility companies' marketing efforts through innovative strategies. #J-18808-Ljbffr
    $46k-94k yearly est. 4d ago
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  • Operations Coordinator

    Renew Medic

    Operations associate job in Antioch, CA

    Renew Medic is a professional cabinet solutions company with a focus on delivering exceptional craftsmanship and personalized services in both residential and commercial settings. Evolving from Furniture Medic , we provide a range of cabinet services including repairs, restoration, and custom designs. Trusted by homeowners, insurance professionals, builders, and manufacturers, we are a go-to partner for cabinet restoration and transformation. With decades of experience, Renew Medic is dedicated to delivering high-quality solutions that meet the unique needs of our clients. Role Description This is a full-time, on-site role located in San Leandro, CA, for an Operations Coordinator. The Operations Coordinator will oversee daily operational processes, provide administrative support, and ensure efficient functioning of company workflows. Key responsibilities include managing customer service interactions, coordinating between teams and external partners, analyzing and improving operational procedures, and maintaining accurate records. Effective communication and collaboration with internal and external stakeholders will be vital for success in this role. Qualifications Operations Management and Administrative Assistance skills to manage workflows, schedules, and documentation Strong Communication and Customer Service skills for effective interaction with clients, team members, and external partners Sound Analytical Skills to assess operations, identify areas for improvement, and implement solutions Proficiency with relevant office software, organizational tools, and data management systems Ability to multitask, prioritize responsibilities, and work in a fast-paced environment Previous experience in an operations or administrative role is preferred
    $39k-62k yearly est. 20h ago
  • People Operations & Culture Specialist

    Hayden Ai

    Operations associate job in San Francisco, CA

    A progressive tech company located in San Francisco is seeking a People Team Specialist. This role involves managing the employee lifecycle, ensuring compliance, and planning engagement events, all aimed at delivering a superior employee experience. Alongside operational excellence, the candidate will need to excel in communication and teamwork. A balance of empathy and detail is crucial in this role. This is a hybrid position requiring in-office collaboration at least three days a week. #J-18808-Ljbffr
    $49k-80k yearly est. 2d ago
  • Business Operations Associate

    Precisepk

    Operations associate job in San Diego, CA

    *This position is full-time, working on-site out of our office located in San Diego, California. About us: PrecisePK is a pioneering healthtech company that has served hospitals worldwide over 30 years, dedicated to revolutionizing personalized medicine through precision pharmacokinetics. We leverage cutting-edge technology and advanced analytics to optimize drug dosing regimens tailored to individual patient characteristics. At PrecisePK, we are committed to driving innovation in healthcare by delivering precise and customized solutions that empower clinicians to optimize patient outcomes and improve therapeutic success. With a relentless focus on innovation and excellence, we are shaping the future of precision medicine and transforming the way medications are prescribed and administered. About you: We are looking for a Business Operations Associate who will be responsible for identifying, approaching and selling software products to accounts in the precision dosing and therapeutic drug monitoring domains. You must also successfully approach potential customers, manage the sales cycle, close deals, negotiate contracts, and impart a level of comfort to end-users and technology departments on the benefits of products and services. This role works with leads provided to them through the sales process to close new business. As part of the sales process, create and deliver sales presentations that demonstrate knowledge of the latest products and services. Responsibilities: Ensure the optimal software solution for the customers Manage new and existing client traffic across the sales cycle/pipeline Work closely with management to develop a sales strategy for capturing new sales leads Negotiate contracts, secure and close sales deals to create new business Communicate across various business functions and levels Identify and follow up with potential sales opportunities Attend and represent the company at trade shows and conferences Requirements: Preferred: Doctor of Pharmacy degree Knowledge of the healthcare industry (hospitals, clinics, pharmacies) Must have 3+ years of software sales or business development experience Must be self-motivated, professional, confident, flexible, and results-driven Must have excellent communication skills and a good understanding of the software service solutions Preferred Backgrounds: Knowledge of computer science is a bonus Knowledge of operating in a SaaS environment is preferred Experience using CRM tools like Hubspot is preferred *This position is full-time, working on-site out of our office located in San Diego, California. PrecisePK is an Equal Opportunity Employer that values diversity. All employment is decided on the basis of qualifications, merit and business need.
    $81k-129k yearly est. 3d ago
  • Facilities and Operations Specialist

    HR Pals & Recruiting Pals

    Operations associate job in Los Angeles, CA

    About the Foundation: The mission of The Ralph M. Parsons Foundation is to improve the quality of life for all people in Los Angeles through impactful grants and strategic initiatives that advance community well-being. To achieve our mission we employ a constellation of interrelated activities that promote civic and cultural vitality, economic stability, access to high quality education and health care, and neighborhood safety and resilience. Our guiding values are collaboration, courage, humility, openness and responsiveness. More information on the Foundation can be found at The Ralph M. Parsons Foundation. Position Summary: The Facilities and Operations Specialist is responsible for implementing the day-to-day administrative and operations needs of the Foundation's office environment. The Foundation includes fifteen (15) staff and is developing processes and procedures to accommodate community groups wishing to use the office space for meetings and convenings. Under the supervision of and reporting to the Director of Operations & Grants Administration and in collaboration with members of the management team, this position will be responsible for all logistics related to the office and facilities, including the use of office space use by external groups, the purchase and maintenance of needed office supplies and equipment, support with staff and board events and retreats, handling of mail and phone messages, and reception duties. Primary Job Duties and Responsibilities: Implement the process and procedure for the use of the office space for hosting external community groups. This includes scheduling, responding to reservation inquiries, arranging for parking, creating lists of resources such as catering, ensuring access to the building, providing agreed upon supplies, ensuring functioning of meeting equipment, and arranging for clean up. Order food and arrange for delivery and provide set up and clean up for board meetings and other work meetings as determined by leadership. Ensure parking and directions are provided for all visitors. Responsible for day-to-day managing of all issues arising related to the facility. This includes mail and packages, parking, phone, electricity, water, air conditioning, heating, appliances, fixtures, sound systems, monitors, televisions, furnishings, window treatments, key cards, lockers, ordering and stocking kitchen and work supplies, and facilities maintenance. Responsible for ensuring the upkeep and maintenance of the office space including janitorial, furniture and appliance repair. Arrange for all IT support troubleshooting and provide onsite assistance as needed. Manage vendor support for the repair, replacement and installation of AV and electronic equipment such as computer monitors, laptops, phones, video monitors, speakers and sound systems, and wifi routers. Participate as needed and abide by all emergency preparedness planning and trainings. Welcome guests and arrange for parking validation and parking instructions as needed. Support with phone and email messages, forwarding to appropriate staff or respond directly if applicable. As required, conduct other duties and special projects. Qualifications Bachelor's degree preferred 3+ years of experience working in a facility, event planning or logistics role Experience working at a foundation or nonprofit preferred Demonstrated experience managing multiple projects at the same time, prioritizing and tracking multiple work streams under deadlines and in a fast-paced environment Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe. Experience with database systems preferred (particularly Blackbaud Grantmaking). Comfortable learning and using various vendor portals (e.g., Envoy) and design tools such as Canva and PowerPoint. Strong interpersonal skills, demonstrated flexibility and adaptability allowing for building relationships with staff, grantees, board members and partners in a respectful and authentic manner Demonstrated commitment to the values of the foundation The Foundation office is located in downtown Los Angeles. This position is required to be on-site during office hours (8:30am to 4:30pm Monday through Friday). Must possess a valid CA driver's license and active automobile insurance as required by the state of California. Must be available to work occasional early mornings, evenings and weekends. Physical requirements for the job may involve light lifting and carrying, and climbing stairs. The non-exempt salary hiring range for this position is $75,000 - $110,000 and is commensurate with experience. Our client has a generous benefits package, including health, dental, vision, life and disability insurance and a 403(b) plan with an employer contribution. We value thoughtful applications that reflect your alignment with our mission and values. Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted. The Ralph M. Parsons Foundation acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, ancestry, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics, or combination of characteristics, protected by federal, state, or local laws. Reasonable accommodations will be made for qualified applicants with disabilities to participate in the application process.
    $75k-110k yearly 3d ago
  • Operations Coordinator

    8Fleet Inc.

    Operations associate job in Los Angeles, CA

    Job Title: Operations Coordinator Reporting to: General Manager About 8Fleet: 8Fleet is hiring! 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both non-autonomous and future autonomous rideshare fleets. With our anticipated growth, we're searching for passionate team members to join and grow with our team. You'll be involved in every aspect of the operations as we rapidly expand across Los Angeles and beyond! About the Role: We are looking for a highly organized and reliable Operations Coordinator to join our team. In this role, you'll be a key part of our daily operations, interfacing with drivers and ensuring our fleet of vehicles is ready for our drivers at the start of each shift and accounted for at the end. You'll be the point person for managing shifts, helping to maintain a smooth and efficient workflow for the entire team. This is a hands-on position that requires strong attention to detail and a proactive approach to problem-solving. What You'll Do: Supporting Drivers: Providing assistance and support to drivers, including troubleshooting issues, on-road coaching, and managing overall performance. Scheduling Maintenance and Repairs: Coordinating routine maintenance, inspections, and repairs to ensure vehicles are in good working order. Managing Inventory: Maintaining records of keys, vehicle equipment, and other supplies needed for fleet operations. Monitoring Fuel Levels and Other Key Metrics: Tracking fuel consumption and other relevant data to optimize fleet performance. Ensuring Compliance: Adhering to safety regulations, DOT regulations, and other relevant standards. Optimizing Routes and Logistics: Working to improve routing, scheduling, and other aspects of fleet operations to maximize efficiency and minimize costs. Working with External Vendors: Coordinating with mechanics, repair shops, and other vendors to ensure timely and cost-effective repairs. Maintaining Records: Keeping accurate records of vehicle maintenance, repairs, and other relevant data. Assisting with Vehicle Purchases and Replacements: Working with the fleet manager to plan for vehicle purchases and replacements. Process Improvement: Identifying and implementing process improvements to enhance fleet operations. Scheduling and Time & Attendance Tracking: Monitoring, managing, editing, and approving timecards as well as creating weekly schedules for all supervisors and drivers. Successful Candidates Will Bring: 1-3 years of experience in startups or consulting with a proven track record of success. Strong analytical and problem-solving skills with the ability to analyze data and make data-driven decisions. Excellent communication, interpersonal, and leadership skills. Proficiency in Microsoft Office a plus! Bachelor's degree required. Experience with ridesharing platforms (Uber, Lyft) is a strong plus. Compensation: Pay: $65,000 - $75,000The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Equal Opportunity Employer: 8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, 1 gender, sexual orientation, age, marital status, veteran status, or disability status. Disclaimer: This job description may be updated at any time without prior notice.
    $65k-75k yearly 8d ago
  • Ticket Operations Coordinator

    AEG 4.6company rating

    Operations associate job in Los Angeles, CA

    The 3-time WNBA Champion Los Angeles Sparks are seeking a Ticket Operations Coordinator to support the organization's ticketing processes across gameday operations, ticket sales fulfillment, customer service, and system administration. This role plays a critical part for ensuring an efficient and fan-friendly ticketing experience by supporting daily operations, managing box office needs, and assisting with the sales and servicing of all ticket products throughout the season and offseason. The position works closely with Ticket Sales, Membership Services, Marketing, and Revenue Strategy & Operations to ensure accurate, efficient, and high-quality ticketing execution. This position reports under the direction of the Manager, Revenue Strategy & Operations. This is a non-exempt, full-time position at $27/hourly. PRINCIPAL DUTIES AND RESPONSIBILITIES: Gameday & Box Office Operations Coordinate daily ticket sales and gameday Box Office operations Support gameday ticket operational needs, including running the box office member window, fulfilling ticketing needs, and troubleshooting issues Ticket Fulfillment & Customer Support Accurately fulfil ticket requests and address ticket-related inquiries in a timely manner Maintain detailed records of ticket fulfillment activities, including tracking and responding to all requests submitted to the ticket operations inbox Practice and uphold department policies and promote high-quality customer service Ticketing Systems & Event Builds Maintain knowledge of team ticketing platforms/systems and policies Support event and offer builds in the ticketing system, ensuring all ticketing assets are set up and maintained Cross-Department Collaboration Work closely with the ticket sales and operations teams to align ticketing efforts Other duties as assigned KNOWLEDGE, SKILLS & ABILITIES: Strong understanding of ticket operations, ticketing platforms/systems, or sports/entertainment sales processes Ability to communicate clearly and professionally with fans, partners, and internal teams High attention to detail, strong organizational skills, and a commitment to accuracy and data integrity Ability to manage multiple tasks, prioritize deadlines, and work effectively in a fast-paced environment. Familiarity with major ticketing platforms is preferred Strong interpersonal skills with a customer-service-driven mindset MINIMUM REQUIREMENTS: Bachelor's degree in Sports Management, Business Administration, Marketing, Analytics, or related field. Minimum of 1-2 years of experience in ticket operations, sales, or analytics within a professional sports/entertainment sector Experience working with major ticketing platforms and/or box office operations Ability to work evenings, weekends, and holidays as required by the Sparks home game and event schedule. PREFERRED: Experience working in professional or collegiate sports ticketing departments Familiarity with AXS or other major ticketing systems Strong customer service background with previous face-to-face fan interaction Experience in event operations or live entertainment venues Comfortable with data entry, reporting, and ticket operations maintenance WORKING CONDITIONS Hybrid/onsite as required by Sparks events and game schedules Available to work on-site for Sparks home games and event Must be available to work flexible hours, including evenings, weekends, and holidays as required This non-exempt; full-time position is compensated at $27 per hour. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Questions: Are you located in California? If no, can you relocate? How many years of experience do you have in Ticketing Operations, specifically in sports or entertainment?
    $27 hourly 4d ago
  • Air Import Operations Agent II

    AIT Worldwide Logistics 4.1company rating

    Operations associate job in South San Francisco, CA

    AIT Worldwide Logistics is seeking an Air Import Agent II that will coordinate the day-to-day import of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. Th Operations, Agent, Import, Operation, Customer Service, Manufacturing, Skills
    $42k-61k yearly est. 8d ago
  • Operations Specialist

    K2 Pure Solutions

    Operations associate job in Pittsburg, CA

    K2 Pure Solutions, founded in 2010, is a Chlor-Alkali Manufacturer operating inherently safer technology to produce chemicals such as bleach for water disinfection in the surrounding Northern California communities. Bleach is the modern, preferred water treatment chemical displacing chlorine throughout the world. K2 Pure Solutions produces bleach onsite from nothing but salt, water, and electricity eliminating the danger and risk of a chlorine railcar release into communities trans-America. Other chlor-alkali products produced by K2 Pure Solutions include chlorine, hydrogen, hydrochloric acid, and caustic soda. ESSENTIAL DUTIES AND RESPONSIBILITIES • Responsible for their assigned area to ensure there are no immediate or potential plant problems that threaten safety or production. • Ensures work requests are issued for items to be worked on. • Makes sure maintenance work is performed per procedure and standards. • Maintains an electronic log on K2 database that describes plant issues and work that was performed on specific pieces of equipment. • Works with the operators to develop their area knowledge and operating skills. • Audit work permits to ensure that that they are being followed correctly. • Audit Lock out tag out and provides feedback to the operators on any deficiencies. • Audit weekly, monthly, yearly check sheets (pump swaps, car seal list safety shower checks etc.) and report those findings to the operations manager. • Assign and assist operators in outage planning. (LOTO, clearing, etc.) • Assigns housekeeping duties and ensures assigned housekeeping is performed. • Coordinates and assists with procedure development and review. • Continuously look for opportunities for improvement in their assigned areas. • Assist or take on ownership of updating and creating procedures where gaps exist in current operating discipline and procedures. • Assist operators and engineers with troubleshooting plant process issues. • Active participant in department EH&S program, including spending time in field with other team members coaching and providing feedback regarding implementation of EHS programs and policies. • Assist and participate in RCIs in area of responsibility. • Strives to promote and create a positive working environment. • Participates in the monthly safety council meetings. • Is a member of the technical staff on-call team. COMPETENCIES Leadership: • Willingly shares operations experience across the organization. • Uses experience for problem analysis and problem solving and coaches others in this area. • Displays a high standard of personal excellence including safe work behaviors, and ability to coach and mentor others. Communication: • Interfaces professionally across the organization. • Ability to explain material in a way that fits each individual. Page 2 of 2 • Fluent in English. Teamwork: • Works effectively in a self-directed team environment. EXPERIENCE • 10+ years of experience in Chlor-Alkali operations. • Basic skills/experience with Microsoft Word, Excel, PowerPoint, Outlook (or willingness/ability to learn). • Maintenance and Lab knowledge is a plus. PHYSICAL DEMANDS OF JOB • Ability to work at heights, in confined spaces, and climb ladders. • Able to work for extended periods, outdoors and in all weather conditions. • Lift a minimum of 50 pounds. Company Benefits • Subsidized medical, dental, and vision insurance • Medical and dependent care FSA options • 401k company matching with immediate vesting • 8 company paid holidays plus 2 floating holidays of your choice • Employer paid 1x annual life insurance • Paid sick leave • Paid vacation that increases with years of service • Regular social events for employee & employee's family Salary Range - The starting base pay for this role is between 160K - 190K annually at the time of posting. The actual base pay depends on many factors, such as education, experience, and skills. Base pay is only one part of K2 Pure Solution's competitive total compensation package that can include strong benefits, perks and bonuses. The base pay range is subject to change and may be modified in the future.
    $49k-80k yearly est. 3d ago
  • Operational Specialist

    Air India Limited

    Operations associate job in San Francisco, CA

    Job Purpose To support the management and execution of Air India's cargo operations for the region, ensuring alignment with the commercial objectives, focusing on operational and service delivery whilst meeting global standards of safety, efficiency, and customer satisfaction. To assist in various facets of international operations, including GHA contract management, compliance with international regulatory requirements, oversight of SLA's and key operational matrices. Key Accountabilities Monitor SLA's, ground contracts management and liaise with the GSA customer service team and compliance team to ensure performance in line with commercial targets. Draft and communicate policies and KPIs to be tracked for operations, customer service and compliance basis best practice industry standards. Monitor CRM trends and build market intelligence to identify emerging opportunities and gaps the organization could capitalize on Develop strategies to reduce operational costs including handling damages and improve cycle time. Ensure compliance with operating process standards and external government regulations. Support and ensure full compliance in safety, security and work health and safety regulatory requirements. Skills Required for the role. Communication and Interpersonal Skills Team Collaboration and Adaptability Analytical and Problem-Solving Abilities Willingness to Learning Knowledge of International Cargo Operations Regulatory and Compliance Acumen Key Interfaces Internal Interfaces RCM- Report directly and provide regular updates on operational activities and compliance issues. Head International- Operations- Coordinate on budgeting, financial planning, and staffing for international operations. Commercial and Sales- Support in aligning operational capabilities with international sales strategies and customer service initiatives. External Interfaces International Regulatory Authorities- Assist in liaising with regulatory bodies to ensure compliance with cargo handling regulations. Service Providers and Ground Handling Agents- Help manage relationships and oversee contract execution with international service providers. Educational Requirements Minimum Education Requirement Bachelor's degree in management, Operations, Economics, or related fields. Experience Requirement: Minimum Experience 5-7 years of experience in operations and customer service, with at least 5 years at a supervisory Desired Experience +10 years of experience in operations and customer service supervisory roles
    $49k-80k yearly est. 2d ago
  • Lab Operations Specialist

    Insight Global

    Operations associate job in Berkeley, CA

    Title: Lab Operations Specialist Duration: 1 year contract with extensions and conversions Shift: Tuesday - Saturday OR Sunday- Thursday Required Skills & Experience Prior experience in pharmaceutical and GMP-compliant manufacturing. Knowledge of SAP is a significant advantage. Familiarity with GMP, GDP, and environmental monitoring practices is required. Hands-on experience with Class B, C, and D gowning procedures is highly preferred. Job Description We are seeking a dedicated Lab Operation Specialist to support the general upkeep and operations of Building 69. This role involves ensuring GMP compliance, maintaining audit readiness, and supporting environmental monitoring activities. The ideal candidate will have experience in pharmaceutical manufacturing, familiarity with analytical equipment, and knowledge of Class B, C, and D gowning standards. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $49k-80k yearly est. 3d ago
  • Overnight Operations Clerk

    Universal Logistics Holdings, Inc. 4.4company rating

    Operations associate job in Oakland, CA

    **Full-time, Monday-Friday, 6:30pm-3am** Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Qualifications: Strong written and verbal communication skills Multi-tasking and organizational skills Excellent computer skills and experience working with Microsoft Office Suite Ability to problem solve Strong attention to detail A competitive and career oriented mindset Previous experience in a transportation is preferred High school diploma required Job duties and responsibilities: Verifying and processing driver paperwork Communicate with drivers and terminal management Auditing, reviewing, and verifying documents Data entry Additional tasks/ requirements as needed Benefits package including major medical, dental, vision, 401K and vacation
    $33k-41k yearly est. 2d ago
  • Operations Coordinator (Vending Machines)

    Pop Mart

    Operations associate job in Los Angeles, CA

    Operations Coordinator (Vending Machines) POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview We are seeking a highly organized and proactive Vending Machine Operations Coordinator to oversee the end-to-end coordination of our vending machine operations. This role involves managing installation schedules, ensuring daily operational excellence, and recruiting operational teams to support machine performance. The ideal candidate will be detail-oriented, possess strong communication skills, and have the ability to work collaboratively with multiple stakeholders. What You Will Achieve Machine Installation Oversee the operational management of vending machines within the designated area, including the installation, maintenance, and daily communication with machine operators. Act as the primary point of contact for various stakeholders, including landlords, trucking companies, moving companies, and internal operations teams, to coordinate and finalize installation schedules. Be present on-site during installation days to guide the operations team through the setup process & Provide hands-on training to the operations team on restocking procedures and ensure all aspects of the machine setup are completed effectively. Take responsibility for recruiting and onboarding team members or contractors to support the vending machines under supervision. Daily Machine Operations Monitor performance metrics and implement strategies to improve machine operations and customer satisfaction. Conduct occasional business trips based on business development needs to assist with the coordination and execution of business trade events. Other related tasks as assigned What You Will Need Proven experience in operations coordination, logistics, or a related field. Excellent organizational and problem-solving skills. Strong communication and stakeholder management abilities. Ability to work independently while maintaining a collaborative approach with team members and external partners. Familiarity with vending machine operations or retail experience is a plus. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $39k-60k yearly est. 4d ago
  • Operations Coordinator

    Treatment Technologies & Insights

    Operations associate job in El Segundo, CA

    WHO ARE WE: TTI is a health-tech startup helping patients and organizations leverage electronic Patient-Reported Outcomes (ePRO) and Real-World Data to improve health outcomes. TTI's leading mobile application, Wave Health, helps patients fight cancer or chronic disease by empowering them with unique health insights based on their own data. POSITION SUMMARY: We are seeking a highly detail-oriented, proactive, and process-driven Operations Coordinator (OC) to oversee TTI's customer communication, support operations, and various compliance-related workflows. This role supports the Product and Engineering Teams by coordinating necessary input and documentation required for TTI's official Standard Operating Procedures (SOPs), such as Issue Identification and Resolution, Change Management, and Post-Market Surveillance. The OC will be responsible for several compliance-driven activities, including coordination with the company's PRRC (Person Responsible for Regulatory Compliance). Additionally, this role will support TTI's Human Factors Engineering by conducting user interviews when applicable, gathering structured feedback, and helping translate user analytics/insights into product suggestions/feedback. The OC may also support Patient Engagement projects such as writing educational content, blogs, or patient-facing materials. The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and can balance precise documentation with empathetic customer communication. YOUR RESPONSIBILITIES: Customer Support & Daily Operations Manage support email inboxes through HelpScout and respond promptly to customer questions. Route inquiries to the appropriate departments and follow up with the product team until the issue is resolved. Maintain clear communication with users about updates, timelines, and issue outcomes. Log and document all customer interactions to maintain a complete audit trail. Issue Resolution & Change Management Supporting the Issue Resolution Process: receive reports, create Jira tickets, follow progress, and confirm completion. Track, prioritize, and communicate changes to internal teams and stakeholders. Compliance & Post-Market Processes Handle Feedback and Complaint Management according to established policies. Manage Customer Requests such as Account Deletion, Subscription Cancellation, and Data Export Requests. Support Post-Market Surveillance reporting and compliance monitoring. Collaborate closely with the PRRC and share regulatory updates with relevant internal teams. Human Factors & User Research Conduct usability interviews and gather structured user feedback. Analyze insights and provide summaries to inform product improvements. Patient Engagement & Content Support (as needed) Assist with content creation for patient materials, FAQs, blogs, and educational content. Support outreach or engagement activities depending on team needs and workload. YOUR QUALIFICATIONS: Bachelor's degree in Health Sciences, Business, Communications, Psychology, Human Factors, or a related field. 2-4 years experience in support operations, SaaS support, or digital health. Extremely detail-oriented with the ability to track small changes and procedures. Strong communication skills, both written and verbal. Experience with support tools (HelpScout, Zendesk, or similar) and ticketing systems (Jira preferred). Ability to work independently and collaboratively across departments. Preferred Experience in digital health, medical technology, or regulated industries. Understanding of Human Factors, usability testing, or patient experience research. Ability to summarize technical issues clearly for both users and internal teams. Familiarity with compliance-driven environments (e.g., MDR, FDA, or similar frameworks). Who You Are Extremely detail-oriented - you catch inconsistencies and track workflows effortlessly. Process-driven - you can follow established protocols and help improve them. Empathetic and customer-focused - you are passionate about helping patients and work to improve the patient experience. A strong communicator - both written and verbal, with clarity and consistency. A proactive collaborator - comfortable working with many teams and juggling multiple priorities. Organized and reliable - able to maintain documentation, logs, and audit trails. JOB DETAILS: Full-time position, in-person at El Segundo office Opportunities for professional development and cross-functional learning Salary: Roughly $70k Check out TTI and Wave Health at the below links: Treatment Technologies & Insights - ***************** Wave Health App - *************************** Wave Health App, your health companion - ******************************************* Social media links: Wave Health App Instagram: **************************************** (@wavehealthapp) Wave Health App Twitter: ********************************* (@wavehealthapp) Wave Health App Facebook: ***************************************
    $70k yearly 2d ago
  • Operations Coordinator

    Bernard Nickels & Associates

    Operations associate job in Glendale, CA

    Contract Through 12/18/26 Mange store services/facilities (including external vendors and consultants) in providing a high-quality support service to the 20 Outlets and 2 Flagships and field teams across NA. In the process, protect and maintain the continual operation of the Store environments, the fabric and services of Stores and Store plant and the upkeep of fixtures and fittings etc. in accordance with the required standards (including Health and Safety of Guests, Cast operatives and visitors). • Work with line manager, senior leaders, peers, end users and other stakeholders to review and tailor Maintenance and Repair programs/policies to the prevailing needs and expectations of the business. Ensure excellent internal Guest Service and relationships, • Adhere to agreed budgets and ensure focus is spent on obtaining value and delivering a safe estate with robust levels of maintenance support to the Store teams, • Through team, ensure planned proactive maintenance is carried out at seasonally appropriate times of the calendar and are completed to such standards to ensure that estate, fixtures and fittings, environmental services and plant is efficiently maintained to a safe and highly effective level providing optimum support to the Store teams, • Through team, ensure the reactive and ad hoc requested maintenance activity and comments from internal and external sources are received, considered and where applicable actioned swiftly yet efficiently and to a high quality, aiming for one time only resolution. Produce, record and manage a process of communication and visibility for all requests, actioned or otherwise. Use the recorded information to understand the imminent challenges, risks, opportunities and to organize works, monitor completion and agree fees/ensure payment, • Monitor and consider recorded M and R activity to identify repetitive and/or common problems in order to address “trends” • Review Store M and R requirements in line with existing construction warranties and contracts, • Source contractors, consultants and suppliers, negotiate agreements and contracts for a range of services. Monitor performance of contractors to ensure competitive costings and quality outputs to meet expected standards. Develop contractors to TDSE Guest Service standards, • Be prepared to provide relevant information on a weekly basis as and when required from line management, peers and internal Guests, • Respond to special estate development and estate relevant ad hoc projects as defined by self, team or other stakeholders, • As resource and finance allows, undertake Store visits and/or meet contractors to continue to achieve the requirements of the department and the business, • Keep up to date with industry information and compile database and photographic library of information relevant to Global Retail Operations
    $39k-60k yearly est. 3d ago
  • Business Operations Coordinator

    Real Estate Advisors, Inc. USA 4.2company rating

    Operations associate job in San Clemente, CA

    We are seeking a highly organized, detail-driven Business Operations Coordinator to support a senior executive based in San Clemente, CA. This role is ideal for someone who thrives in a fast-paced environment, communicates exceptionally well, and takes pride in producing accurate, polished work. The Business Operations Coordinator role is a hybrid of two positions, Executive Assistant (~50% of your work) and Administrative Assistant (~50% of your work). If you enjoy staying ahead of tasks, managing details, and keeping operations running smoothly, this role offers stability, variety, and meaningful responsibility. Role Overview As the Business Operations Coordinator, you will provide direct administrative support and executive assistance, managing digital workflows, preparing documents, coordinating communication, and helping streamline day-to-day operations. You will be relied upon for professionalism, discretion, attention to detail, and your ability to stay organized while juggling multiple priorities. This is an in-person position for candidates living in or within 30 minutes of San Clemente. Responsibilities Use the digital systems provided to perform this role (we are fully digital) Draft, proofread, and prepare professional correspondence, letters, and documents Maintain calendars, schedule appointments, and coordinate meetings Organize digital files, manage email communication, and track follow-up tasks Assist with recordkeeping, data entry, and digital documentation Prepare reports, summaries, and written materials with strong attention to detail Support internal and external communication with professionalism and warmth Help organize priorities and ensure deadlines are met Use Microsoft Word, Excel, Outlook, and other digital tools efficiently Assist with errands, research, and day-to-day administrative needs Maintain confidentiality and handle sensitive information responsibly Qualifications & Skills Excellent writing, proofreading, and communication skills Honest, dependable, and committed to professional integrity Positive, professional demeanor when interacting with colleagues, partners, and vendors Fast, accurate typist (50+ WPM preferred) with strong spelling and grammar Detail-oriented with careful adherence to processes, instructions, and documentation Highly organized and able to multitask in a fast-moving environment Comfortable working in a fully digital workflow; proficient in Microsoft Word, Excel, and Outlook Quick learner with strong problem-solving skills and critical thinking ability Reliable transportation and valid driver's license Local to San Clemente or within a 30-minute commute Schedule & Compensation Full-time position, in person Monday-Friday, 9:00am - 6:00pm $17.25/ hour; 40 hours per week Stable, consistent schedule with long-term growth potential Preferred Prior experience as an Executive Assistant or Administrative Assistant Experience supporting a leadership role or managing multiple priorities Application Instructions Please include your résumé Serious applicants should provide a thoughtful cover letter explaining why you believe you are a strong fit for this role Job Type: Full-time Benefits: 401(k) 401(k) matching
    $17.3 hourly 1d ago
  • Branch Operations Specialist - Antelope Valley, CA

    Banktalent HQ

    Operations associate job in Lancaster, CA

    Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 70 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for a Branch Operations Specialist to provide top notch customer service to our clients and customers in our Antelope Valley Region. If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you! Essential Functions: Supports the assigned branch throughout the Antelope Valley Region by performing duties on the teller line, in new accounts, and branch operations. Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. May occasionally be assigned to back-office departments. May also assist with special projects. Ensures high quality customer service goals are met. May train staff on proper bank procedures. Other duties as assigned. Qualifications: MUST BE ABLE to accept assignments throughout the Antelope Valley Region ranging in duration from one day to several months. MUST HAVE at least 4 years of experience in branch banking including assignments as Senior Teller and intermediate-level new accounts. High school diploma or equivalent required. Ability to contribute to the development of branch operations, new accounts, and sales principles. Proficient training skills. Benefits: Mileage and travel time pay. Eligible for sales bonuses, monthly incentives, and annual discretionary bonus. Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts. Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays. 401(k) plan with company match, Profit Sharing, and competitive compensation in line with work experience. Mental health benefits, including coaching and therapy sessions. Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire. Employee Ambassador preferred banking products. This position is eligible to earn a base salary in the range of $25 - $31 hourly depending on job-related factors such as level of experience.
    $25-31 hourly 1d ago
  • Programmatic Ad Operations Specialist (LA Times Studios)

    Los Angeles Times 4.8company rating

    Operations associate job in El Segundo, CA

    The L.A. Times Studios LLC vision is to be the premier studio for groundbreaking and impactful storytelling, setting high standards for excellence in content creation and production. We push the boundaries of traditional media, exploring new formats and platforms to reach diverse and global audiences. By championing innovative ideas and diverse voices, we aspire to create a more connected world through storytelling and events supported by robust revenue streams from advertising sales, branded content, event production, products and business development. Join a team of creative, collaborative and innovative professionals, apply today using the link below. The Programmatic Ad Operations Specialist is responsible for the technical execution and management of programmatic advertising campaigns, ensuring accurate setup, delivery, optimization, and reporting across platforms such as Google Ad Manager (GAM), Supply-Side Platform (SSP). This role supports both internal and client-facing campaigns by maintaining high standards for campaign quality, performance, and compliance with industry specifications, in close partnership with Programmatic Account Executives and other internal stakeholders. Responsibilities: Meet established turnaround times and service-level agreements (SLAs) for campaign launches, updates, and optimizations (e.g., 24-48 hours), ensuring timely and accurate execution of all operational tasks. Accurately enter campaign details, upload creative assets or ad tags, set targeting parameters (audience, location, device, etc.), and schedule campaigns within programmatic platforms. Conduct thorough pre-launch checks on creatives, targeting, and technical configurations to ensure compliance with specifications and industry standards. Collaborate with supply-side platforms (SSPs) and demand-side platforms (DSPs) to configure a private marketplace (PMP) and programmatic direct deals. Execute hands-on campaign setup, trafficking, bid strategies, pacing adjustments, budget reallocations, and in-platform optimization changes to improve performance against KPIs. Continuously monitor campaign delivery and performance metrics, troubleshoot issues, and make adjustments to optimize performance against key performance indicators (KPIs). Generate campaign performance reports and provide actionable insights to support sales, marketing, and strategy teams. Partner with internal teams and vendors to resolve creative serving, pixel tracking, or tag implementation issues. Identify and implement workflow efficiencies, automation opportunities, and process documentation to enhance campaign execution and reporting accuracy. Stay current with programmatic technologies, best practices, and platform enhancements to continuously improve operational performance. Work closely with the Programmatic Account Executive to translate strategic recommendations into precise technical changes within DSPs and SSPs. Other duties as assigned. Requirements: Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field and 2+ years of experience in programmatic ad operations, digital media buying, or campaign trafficking OR 5+ years of experience in programmatic ad operations, digital media buying, or campaign trafficking Experience with programmatic platforms (Google Ad Manager, DV360, The Trade Desk, or similar). Strong analytical skills and ability to interpret campaign performance data. Knowledge of ad trafficking, creative specifications, and technical compliance requirements. Attention to detail and strong organizational skills. Ability to manage multiple campaigns simultaneously in a fast-paced environment. Preferred Qualifications: Experience with ad serving platforms (e.g., Google Campaign Manager 360, Xandr). Familiarity with data management platforms (DMPs), audience segmentation, and first-party data usage. Google Marketing Platform or Trade Desk certification. Experience collaborating directly with vendors on automated campaign solutions. Knowledge of programmatic automation tools and reporting dashboards. The L.A. Times Studios, LLC is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. This Privacy Notice for L.A. Times Studios, LLC sets forth how we will use the information we obtain when you apply for a position with us. The pay scale the Company reasonably expects to pay for this position at the time of the posting is $68,000 to $78,000 and takes into account a wide range of factors including but not limited to skill set, experience, training, licenses, certifications, and other business or organizational needs. Compensation will be determined based on the above factors along with the requirements of the position. At the L.A. Times Studios, LLC, it is not typical for an individual to be hired at or near the top of the range for the role. We recommend adding our applicant tracking system domain (@dayforce.com) as a safe sender or contact, sometimes these emails get filtered to candidates' spam folders.
    $68k-78k yearly 1d ago
  • Central Operations Specialist III

    FFB Bank

    Operations associate job in Fresno, CA

    Who We Are: FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location. If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family! Recent Achievements Speak Louder Than Words: 2024 & 2025 - American Banker - #1 Top Performing Publicly Traded Bank with under $2b in assets 2023 - American Banker - "Top 5" Community Bank in the Country #4 2023 - OTCQX - Best 50 Companies #3 2023 - 5-star Rating Bauer Financial What You Should Expect While Working at FFB: Company ownership through our Employee Stock Ownership Program (ESOP) A friendly, close-Knit work culture that encourages growth Opportunities to Participate in Community Networking Events Benefits Package o Medical/Dental/Vision o Life Insurance o Paid Vacation o 401(k) Retirement Plan o Training & Development o Tuition Reimbursement o Employee Assistance Program o Internal Job Posting & Referral Program Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: Teamwork - We collaborate, hold each other accountable, and win together. Relationship - We are trustworthy, transparent, and respectful. Authentic - We are humble, vulnerable, and we speak up. Commitment - We are owners...Be hungry, responsive, and have a sense of urgency. About the Position: The Central Operations Specialist III role is vital for executing all Central Operations daily functions as needed in times of staff shortage. Training, supporting and coaching team members is essential in this job. Responsibilities could include processing financial transactions such as exception items, ACH, and wire transfers; managing Smart Safe cash balancing and reconciliation; handling card disputes, levies, and subpoenas; and conducting customer research and account reconciliation. This position will be responsible for training team members in all areas of Central Operations. This position requires accurate and timely completion of tasks, strong attention to detail, and adherence to Federal Reserve Bank requirements. Essential Duties: Completes advanced bank operational functions accurately and on time, following established procedures and deadlines. Processes exception items for DDA, SAV, CD, and FMS accounts, including NSF and non-posted items, as well as returned items from the Federal Reserve Bank. Manages ACH functions, including processing, returns, notifications of change, and death notification entries. Handles incoming and outgoing wires and adjustments with accuracy and compliance. Performs daily SmartSafe and Empyreal Safe balancing, branch cash balancing, and reconciliation of wire and SmartSafe activity. Reviews and processes card disputes, remote deposit capture (RDC) image deposits, and mobile check deposits. Handles legal and regulatory documentation including levies, garnishments, orders to withhold, subpoenas, and summons requests. Prepares check affidavit claims, following with bank until completion. Performs daily RDC review and approval. Performs Mobile check processing. Conducts customer research and resolves account-related issues, including large item processing and stop payments, along with placing holds and generating required reporting. Enters and maintains rate changes and performs maintenance and callback reviews to ensure accurate account records. Performs account reconciliation and certifies all general ledger accounts monthly. Balances all general ledger accounts assigned to Central Operations, including ATM, DIP, Harland Clarke, CDARS, suspense asset/liability accounts, and Federal Reserve accounts. Supports year-end processing, including new account reviews and file maintenance callbacks. Manages Brokered CDs, ensuring timely interest payments and compliance. Performs additional Central Operations functions as needed to support departmental needs and operational continuity. Provide day-to-day support to central operations staff, ensuring they have the necessary resources and guidance to perform their tasks effectively. Responds to customer and staff inquiries or refers inquiries to the appropriate department or person, exhibits the necessary follow-through with customers and/or staff involved. Arrives consistently to work and on time; arrives at meetings and appointments on time. Punctuality is especially important for the operations department. Provides effective customer service and assists in resolving problems within given authority. Gathers data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, Creates form letters, procedures, and correspondence for use in the Central Operations Department Acts as a point of contact for resolving operational issues, offering practical solutions, and escalating problems when necessary. Assists in the onboarding and training of new staff, ensuring they understand procedures, tools, and best practices. Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement. Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role. Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions. Travels up to 10%, including but not limited to attending company meetings, training sessions, and corporate events, with travel typically being regional or local based on business needs. Requirements Bachelor's degree from an accredited college or university in a relevant field (e.g., Business, Finance, or related) preferred. Advanced degree or Hold an Accreditation in one or more of the following areas AAP, AFPP, NCP, APRP or Similar Accreditation. Minimum 6-10 years of experience central operations support and/or branch support background. retail banking or commercial lending experience, with at least 3-5 years in a compliance regulations and other Bank operational policies capacity required. Proficient analytical and problem-solving skills; capable of interpreting complex data and providing meaningful insights. Experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas. Experience with CSI Nupoint, Federal Reserve System, TIB and Mozrt preferred or required. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees. Strong organizational and time management abilities with attention to detail. Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams. Ability to take initiative and impact change within the Bank through consensus building and conflict resolution. Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs. Commitment to continuous learning and professional development to stay current with industry standards and best practices. Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders. Capable of managing multiple priorities and meeting deadlines in a dynamic environment. Ability to work independently with minimal supervision and as part of a team. Proven ability to adapt to changing priorities and procedures. Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities. Salary Description $35.00 - $45.00
    $47k-76k yearly est. 13d ago
  • Operations Specialist

    Adapthealth

    Operations associate job in Fresno, CA

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.
    $47k-76k yearly est. 47d ago

Learn more about operations associate jobs

How much does an operations associate earn in Fresno, CA?

The average operations associate in Fresno, CA earns between $33,000 and $125,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Fresno, CA

$64,000
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