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Operations associate jobs in Illinois - 491 jobs

  • Warehouse Operations Associate

    Contel Inc. 3.9company rating

    Operations associate job in Saint Charles, IL

    Contel Inc is a Telecommunications company located in St Charles, IL that is a recognized leader in the Telecommunication and Communication installation industry, providing services throughout North America. Role Description This is a full-time on-site role of Warehouse Operations at Contel. The Warehouse Operations personnel are responsible but not limited to overseeing day-to-day warehouse operations, including inventory management with excel and databases, tool management, organizing stock, maintaining inventory levels, processing, packing, preparing packages for shipment, assemble/manufacture products, and organizational tasks. This role also requires collaboration with teams to maintain and improve warehouse processes. Qualifications Strong within Excel, Word, & Outlook Highschool diploma or equivalent required Experience in a warehouse environment, preferred Strong organizational and time management skills, with the ability to multitask and prioritize effectively Ability to work efficiently and accurately in a fast-paced environment with attention to detail Ability to work well in a team environment and demonstrate flexibility to adapt to changing operational needs Excellent verbal and written communication skills Ability to lift up to 50 lbs unassisted Ability to operate standard warehouse equipment, including pallet jacks, forklifts, hand trucks, etc Process, pack and prepare orders for shipment accurately Perform material handling activities such as receiving and appropriately packing, unpacking, and storing incoming shipments, materials, parts, and tools Communicate with Manager/Supervisor to perform job tasks in a timely manner Maintain a clean and orderly warehouse environment Fork Lift Certified is a plus Wiring Assembler Manufacture cable/harness products. Can read and interpret work Instructions, schematics, wire lists, and drawings. Ensures the quality of the hardware is maintained and company procedures are followed. Ensures work is done with completeness and accuracy. Provides regular communication to shop supervisor and company management on status and technical issues. Wiring Assembler Qualifications and Requirements No experience necessary. Will train Ability to read and interpret blueprints Ability to use measuring devices such as tape measures Ability to use basic hand tools such as cable cutters and crimpers Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance On-the-job training Paid time off Vision insurance Payment frequency: Paid weekly Schedule: 8 hour shift Day shift Monday to Friday No weekends Work Location: In person
    $23 hourly 2d ago
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  • Operations Associate

    Peopleshare 3.9company rating

    Operations associate job in Schaumburg, IL

    Operations Associate-Bilingual Mandarin/English fluency required. We are seeking an Entry-Level Operations Support Specialist to join our operations team. This role is critical in ensuring smooth day-to-day logistics operations, supporting internal teams, and maintaining strong communication with clients and partners. Mandarin fluency is desired. as you will interact with Mandarin-speaking clients and vendors. Key Responsibilities Assist in coordinating shipments, tracking deliveries, and resolving operational issues. Communicate with clients, vendors, and internal teams to ensure timely and accurate information flow. Prepare and maintain documentation related to logistics operations (invoices, shipping documents, etc.). Monitor inventory and assist with order processing. Support the operations team with administrative tasks and data entry. Identify and escalate potential delays or issues to management promptly. Qualifications Fluent in Mandarin and English (spoken and written) desired, not required. Bachelor's degree in Business, Logistics, Supply Chain, or related field (or equivalent experience). Strong organizational skills and attention to detail. Excellent communication and problem-solving abilities. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Ability to work in a fast-paced environment and manage multiple priorities. Preferred Skills Previous internship or experience in logistics or operations is a plus. Familiarity with logistics software or ERP systems. Why Join Us? Opportunity to grow within a leading logistics company. Collaborative and supportive team environment. Competitive salary and benefits package. On-site, in the office 4 days a week as this offers the chance to immerse yourself in the energy of our headquarters, collaborate with the founder, and experience our new customer experience center. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-36k yearly est. 3d ago
  • Revenue Operations Administrator

    Ascendco Health

    Operations associate job in Chicago, IL

    Why This Role Exists Ascendco is growing quickly, and our revenue operations need to scale with it. This role exists to bring structure, accuracy, and efficiency to our revenue engine. We're looking for a Revenue Operations Administrator who enjoys building systems that help sales teams move faster, leadership trust the data, and the business scale smoothly. If you like ownership, clean processes, and being the person who makes things work behind the scenes, this role is for you. What You'll Own: HubSpot & Revenue Systems Own HubSpot across Sales, Account Management, and Marketing Build and maintain pipelines, workflows, automations, and reports Create scalable processes for lead flow, deals, renewals, and expansion Ensure clean data and accurate reporting at all times Sales Enablement & Performance Reduce admin work through automation and process design Improve consistency in how deals are worked and advanced Support onboarding with documentation and playbooks Provide leadership real-time visibility into execution Metrics, Compensation & Reporting Build and maintain sales compensation plans and tracking Monitor pipeline health, conversion rates, and velocity Create executive dashboards and surface risks early Process & Cross-Functional Alignment Document SOPs, workflows, and revenue playbooks Align Sales, Marketing, and Account Management around shared goals Continuously refine processes as the company scales What We're Looking For 2-5 years in RevOps, Sales Ops, Marketing Ops, or CRM administration Deep, hands-on HubSpot experience (required) Strong systems thinker with high attention to detail Comfortable working cross-functionally and communicating with leadership Why Ascendco Ascendco is a healthcare technology company focused on bringing transparency, efficiency, and intelligence to complex clinical and operational environments.We value ownership, clear thinking, scalable systems, and people who raise the bar quietly. If you want to build and run the operational foundation behind a growing revenue engine, we'd love to hear from you. Location: Chicago Department: Client Solutions Reports to: Admin Leadership; high visibility with CEO
    $46k-80k yearly est. 4d ago
  • Insurance Operations Specialist

    Lead Advisor

    Operations associate job in Skokie, IL

    Our Client, a leading wealth management firm, is seeking an Insurance Operations Specialist to support our insurance operations. This role is essential for maintaining the operational backbone of our insurance processes, ensuring efficiency, accuracy, compliance, and exceptional customer service. The ideal candidate will have a strong understanding of insurance products. This opportunity offers hands-on experience and growth within the company. Our Client is dedicated to adopting new technologies and processes to deliver an outstanding client experience with superior outcomes. We have offices in Skokie and McHenry, IL, and offer a flexible hybrid schedule. Our Values · Do the Right Thing… Always · Innovative in Our Approach · Exceptional Service · Respectful to All · Always be Growing Primary Duties · Insurance Operations · Guide clients through the underwriting process for life, disability, long-term care, and annuities. · Provide support for servicing insurance products. · Manage policy changes and service requests, including premium payments, handling late payments, processing loans, and updating beneficiaries or titles. · Prepare insurance illustrations for both new and existing policies. · Assist in processing disability, long-term care, and death claims. · Collaborate with the investment and planning teams on insurance services when needed. · Requirements/Licensing · Extremely detail-oriented and organized, with the ability to manage multiple tasks effectively. · Team-oriented and collaborative. · Growth-minded individual, with a proactive approach to learning and professional development. · Strong oral and written communication skills for clear client and team interactions. · Familiarity with Microsoft Office Suite (Outlook, Excel, OneNote, Word) · Existing Life and Health insurance licenses preferred. If not licensed, expected to be licensed within the first 90 days of employment (company support provided for licensing preparation and exams).
    $44k-71k yearly est. 4d ago
  • Operations Administrator

    Uc Group 4.0company rating

    Operations associate job in Bolingbrook, IL

    Job Posting Title Operations Administrator Reports to: TSP Operations/Administrator is responsible for providing administrative support to the Director of Fleet Maintenance, also helping drivers with scheduling their vehicle for repairs both on the phone and in person. Job description Key Duties and Responsibilities Responsibilities include but are not limited to: · Create Repair orders/ Service writer · Check for preventive maintenance services based on vehicle milage · Add additional jobs to the repair order that are found on vehicle inspections · Review and close invoices · Bill customers · Schedule mobile repair service as needed · Communicate with customers and other departments within the company Answering status updates regarding the trucks · Call dealers to check for warranty coverage / set up warrant repairs and appointments · Create daily status report list · Process vendor invoices/ PO's Skills and Requirements · Must have a minimum of 2 years' experience in an administrative role · Must have strong communication skills · Must be able to quickly resolve people's problems · Ability to maintain calm and professional in stressful situations · Excellent organizational and time-management skills · Strong oral and written communication skills · Proficient in Microsoft Office Suite Prior experience working in a truck or automotive repair shop and/or dealership environment. Strong understanding of shop operations, workflows, and industry standards. Ability to work effectively in a fast-paced, hands-on service environment. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This position is scheduled from 7:30 a.m. to 4:00 p.m., Monday through Friday. The hourly compensation range for this position is $23 to $30, based on experience and qualifications.
    $23-30 hourly 2d ago
  • LTL Operations Representative

    Caravan Supply Chain

    Operations associate job in Chicago, IL

    Caravan Supply Chain Caravan Supply Chain is seeking an experienced LTL Specialist to support and manage Less-Than-Truckload (LTL) freight operations. This role requires hands-on experience with LTL carriers, a strong understanding of tariff-based pricing and accessorial structures, and the ability to communicate effectively with both customers and carrier partners. The ideal candidate is detail-oriented, proactive, and comfortable operating in a fast-paced transportation environment, balancing operational execution with high-touch customer service. Key Responsibilities Build, rate, and manage LTL shipments and multi-stop moves to optimize cost and service Communicate directly with customers to provide shipment updates, manage expectations, and resolve service issues Work closely with LTL carriers to schedule pickups, track freight, resolve delays, and manage claims or service failures Audit LTL freight bills to ensure accurate billing, correct classifications, accessorial charges, and tariff compliance Identify billing discrepancies and work with carriers to recover overcharges Understand and apply LTL tariff pricing, base rates, discounts, fuel surcharges, and accessorial fees Maintain accurate shipment data and documentation within the Transportation Management System (TMS) and internal tools Support customer on-site needs when required and represent Caravan Supply Chain professionally Collaborate with internal sales, operations, and management teams to improve service performance and cost efficiency Required Qualifications 3-5 years of experience working directly with LTL carriers or within LTL brokerage / 3PL operations Strong understanding of LTL services, transit times, and pricing structures, including tariff-based pricing Experience building and managing LTL shipments from pickup through delivery Proven experience auditing freight bills and resolving billing disputes Strong computer skills, including proficiency with transportation systems, spreadsheets, and standard office software Excellent verbal and written communication skills Ability to multitask, prioritize, and perform effectively in a fast-paced transportation environment Preferred Qualifications Experience working in a 3PL or non-asset-based logistics environment Familiarity with NMFC classifications, accessorial charges, and carrier contracts Customer-facing experience, including on-site operational support Strong problem-solving skills and attention to detail Work Environment & Culture Transportation-driven culture emphasizing accountability, responsiveness, and teamwork Fast-moving, results-oriented environment with direct exposure to customers and carrier partners Why Caravan Supply Chain Opportunity to join a growing, solutions-focused logistics organization Direct impact on customer satisfaction and cost optimization Collaborative team environment with room for growth and professional development Benefits at Caravan Supply Chain Inc. Paid Time Off (PTO) plus company holidays Comprehensive medical, dental, and vision coverage Company-paid short-term disability, life, and AD&D insurance Company-paid maternity and paternity leave 401(k) retirement plan
    $31k-45k yearly est. 4d ago
  • Specialist, Workplace Operations and Corporate Services

    Relativity 4.7company rating

    Operations associate job in Chicago, IL

    Posting Type Onsite The Workplace Operations Specialist supports onsite workplace operations for our Chicago HQ office, delivering a welcoming front-of-house experience while maintaining operational readiness and physical security. This role is the onsite physical security system (Genetec) subject matter expert, owns reception and visitor/employee intake, and serves as the backup owner for compliance ticketing. The position is full time and requires on site attendance five days per week. This role reports to the Workplace Operations Manager. Job Description and Requirements Responsibilities *Maintain physical security and related processes:Manage Genetec (badge creation, access levels, camera monitoring, reporting), performfirst linetroubleshooting, review reports, investigate discrepancies, and escalate security or compliance concerns. *Reception and visitor management:Staff front desk; verify IDs; issue badges; enforce entry protocols (no tailgating, no unattended visitors); notify hosts;maintain Mail Room, Coat Closet, and onsite storage; answer phones and handle general inquiries. *Ticketing and compliance backup:Monitor Facilities Service Desk (Jira) during CST business hours; triage, assign, document, and communicate ticket status; act as backup owner for compliance tickets-follow remediation playbooks, coordinatecross-functionalfollow up(Security, Legal, HR, Facilities, IT), escalatehigh-riskitems to Senior Specialist/Compliance, and provide documented handoffs. *Partner with IT and internal teams:Coordinate new hire, visitor, and contractor requirements with IT to ensure SOP and security compliance; partner with teams tomaintainequipment, digital signage, and onsite storage. *Facilitiescoordination and vendors:Coordinate and supervise maintenance contractors and vendors for building systems, appliances, electrical systems, and repairs; build and manage vendor relationships. *Admin,inventoryandlogistics:Scan mail/packages; coordinate pickups and deliveries; perform recurring inventory checks; reorder consumables;maintainrecords and flag shortages. *Peopledevelopment and coverage:Act as a coach and mentor for junior team members; train facilities staff in remote locations; serve as backup supervisor for CWSP interns and as backup for select administrative positions. *Emergency response and space planning:Respond to emergencies or urgent issues and report appropriately;assistin planningoptimalutilizationof office space and resources. *Continuous improvement and operations:Research and implement systems for office management and organization; help manage inhouse signage and digital displays; suggest workflow and checklist improvements;demonstrateconsistent commitment to core company values. Preferred Qualifications *3-5 years in workplace operations, facilities, reception, or related roles. *Experience with Genetec or similar access control systems, visitor management platforms, and Jira or equivalent ticketing systems. *Proficiencywith Microsoft Office Suite and basic office technology troubleshooting. * Strong vendor management, coaching, andcross-functionalcollaboration skills. * Ability to manage multiple tasks, adapt to shifting priorities, and work efficiently under pressure. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $60,000 and $90,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Blueprints, Budgeting, Facility Management, HVAC Systems, Inventory Management, Plumbing, Project Management, Space Planning, Troubleshooting, Vendor Management
    $50k-64k yearly est. 6d ago
  • Business Development - Affiliate Partnerships (Hybrid, Chicago)

    Next Step Recruitment 3.9company rating

    Operations associate job in Chicago, IL

    About the Business This role sits within a backed, fast-scaling digital business operating at the intersection of comparison, consumer decision-making, and performance marketing. The company runs high-traffic comparison experiences across finance, insurance, and consumer services, where affiliate economics, rankings, and deal structure directly determine market position. The business is supported by an experienced investment group with a track record of building and scaling performance-driven platforms. The focus is on winning competitive markets through smarter monetization and faster execution, not brand spend or long sales cycles. The Opportunity You'll own a portfolio of high-impact affiliate partnerships and be responsible for improving payout economics, securing stronger partner terms, and reacting quickly to market and ranking changes. This is a role for someone who enjoys operating close to revenue, using performance data to justify better deals and having the authority to negotiate and execute independently. What You'll Own Lead negotiations with affiliate and strategic partners to improve payouts, exclusivity, and placement Monitor rankings, performance trends, and competitor activity to identify deal opportunities Structure and renegotiate agreements to unlock incremental revenue Build commercially focused partner relationships beyond standard affiliate management Use data and performance insights to guide deal strategy and decision-making Who This Role Is Built For Background in affiliate partnerships, performance marketing, or monetization Experience owning partner relationships in comparison, commerce, or lead-generation environments Comfort negotiating rates, terms, and value directly with partners Data-driven, decisive, and commercially minded Looking for meaningful ownership and accountability tied to outcomes Why This Makes Sense Career-Wise More authority over payout strategy and partner negotiations Clear line between your decisions and revenue impact Strong performance-based upside Exposure to multiple competitive verticals Hybrid structure that supports collaboration while maintaining autonomy Compensation & Growth Competitive base salary Meaningful performance incentives tied directly to outcomes Opportunity to expand scope as the business continues to scale What This Is (and Isn't) Is: Performance-driven, affiliate-first, negotiation-heavy Isn't: Brand marketing, passive account management, or SDR-style sales Ready to Apply? If this role aligns with your experience in affiliate partnerships, performance marketing, or monetization, we'd love to connect. If a recruiter from Next Step reached out to you directly about this opportunity, please note that in your application so we can flag and prioritize your candidacy appropriately. What to Expect From the Process We aim to keep the process focused, transparent, and respectful of your time: Intro conversation with Lauren (Recruiter) - alignment on background, role scope, and what you're looking for CCAT assessment - a brief cognitive assessment used consistently across roles Two interviews with the team - focused on experience, deal approach, and how you think about partnerships Offer - for candidates who are a strong mutual fit Our Commitment to You At Next Step Recruitment, we believe strong hiring is a two-way decision. If your background aligns, we move quickly, communicate clearly, and aim to make the process worth your time. We're excited to meet candidates who want real ownership, real impact, and a thoughtful conversation about what's next. If this sounds like you, we'd love to speak with you soon! #J-18808-Ljbffr
    $45k-61k yearly est. 2d ago
  • Specialist: Data Operations

    Mayer Brown 4.9company rating

    Operations associate job in Chicago, IL

    Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our Chicago office, as a Specialist: Data Operations. The Specialist: Data Operations serves as the firm's lead for ensuring data accuracy, taxonomy alignment, and access control compliance across enterprise systems and reporting platforms. This critical role ensures operational data is correct and reliable, aligns with enterprise taxonomy and data dictionaries, and confirms access controls properly reflect data classification policies and data owner requirements. Positioned at the intersection of business and IT teams, this role balances oversight with hands on operational execution. The Specialist identifies quality issues, enforces governance standards, and represents the Data & Analytics team on key initiatives, ensuring Mayer Brown's data practices support both strategic initiatives and operational excellence while evolving the firm's data management framework to meet changing stakeholder needs. Responsibilities Essential Functions Areas of Focus Data Accuracy & Quality Validation Serve as the lead for ensuring data accuracy and quality across enterprise systems, monitoring applications and reports to identify and resolve quality issues before they impact business operations. Validate data quality against established standards and identify remediation needs Verify accuracy of data transformations and mappings between systems Document end-to-end data lineage for critical data elements to ensure data accuracy Document and track data quality metrics and issues Taxonomy & Standards Alignment Ensure data aligns with enterprise taxonomy, legal data schemas, and enterprise data dictionaries, maintaining consistency in definitions, values, and classification codes across the enterprise. Ensure consistent implementation of taxonomy classification across key firm systems and reports Validate data values against enterprise data dictionaries and approved legal data schemas Help maintain and evolve comprehensive data definitions to support taxonomy consistency Identify opportunities for standardization and optimization in taxonomy application Access Control & Data Classification Compliance Enforce data classification policies and validate user access controls to ensure they align with data owner requirements and governance standards across enterprise systems. Monitor and enforce compliance with data owner requirements and access control protocols Validate that access controls align with data classification policies and data owner specifications Partner with IT and technical teams to implement access control requirements Project & Operational Oversight Balance day-to-day operational monitoring with project representation, ensuring new implementations maintain data accuracy, adhere to taxonomy standards, and properly configure data access controls. Ensure project data requirements align with enterprise taxonomy definitions and standards Review project specifications to validate adherence to data management methodology Ensure project access control configurations align with data classification policies Propose and document workflow changes to support evolving data and taxonomy requirements Validate data migration and integration activities for governance compliance Cross-Functional Collaboration & Governance Bridge business units, IT teams, and data owners to ensure seamless alignment of data accuracy requirements, taxonomy standards, and access control needs across departments and systems. Partner with Business Services and Practice teams to understand evolving data requirements Facilitate working sessions to align classification needs and access requirements across departments Collaborate with business services teams to improve data entry processes and eliminate redundancies Communicate data standards, taxonomy requirements, and access control policies to stakeholders Qualifications Education/Training/Certifications: Required: Bachelor's degree in Information Management, Data Analytics, Business Administration, Computer Science, or a related discipline. Preferred: Master's degree in Information Management, Data Analytics, Business Administration, Computer Science, or a related discipline. Industry-recognized certifications (preferred): Certified Data Management Professional (CDMP) - DAMA International Certified Business Analysis Professional (CBAP) - International Institute of Business Analysis (IIBA) Microsoft Certified: Azure Data Analyst Associate or equivalent certification in AWS/GCP Professional Experience: 5-7 years of experience in data analysis, business analysis, or technical documentation, preferably in a legal, professional services, or financial services environment. Proven experience in documenting business processes, data flows, and system integrations using tools such as Microsoft Visio and Lucidchart. Hands on experience with data profiling, data quality analysis, and metadata management within enterprise systems and reporting environments. Strong understanding of enterprise data documentation practices, including data dictionaries, metadata repositories, and report catalogs. Demonstrated ability to coordinate across business and IT teams, translating business needs into structured, actionable technical documentation. Experience supporting data governance initiatives, ensuring alignment with industry standards, regulatory compliance, and firmwide data policies. Preferred: experience in an international law firm or multinational professional services firm, working with multijurisdictional data policies, privacy regulations, and compliance requirements. Technical Skills: Data Documentation & Process Modeling: Strong proficiency in Microsoft Visio, Miro, or similar tools for creating system diagrams, data lineage mapping, and technical documentation. Data Analysis: Strong Proficiency in SQL and Excel for data extraction and manipulation; familiarity with Python (pandas, NumPy) for data analysis and manipulation is a plus. Database & Metadata Management: Experience working with relational databases (e.g., SQL Server, Oracle, PostgreSQL) and metadata management tools such as Collibra or Informatica to document and track enterprise data assets. ETL & Data Integration: Familiarity with ETL processes and tools such as Talend, Azure Data Factory, or SSIS for supporting data movement and transformation workflows. Project & Change Management: Familiarity with Agile, Scrum, or PMO frameworks, using tools like JIRA, Confluence, or Microsoft DevOps for workflow tracking and collaboration on initiatives. Performance Traits : Strong written and verbal communication skills, with the ability to communicate effectively and professionally at all levels of the firm, including senior leadership, technical teams, and external vendors. Ability to work in a diverse, cross-functional team environment, effectively supporting the demanding needs of a global law firm. Proven ability to work under pressure and manage multiple priorities, meeting deadlines in a fast-paced environment with shifting priorities. Must be a self-starter, demonstrating a high level of initiative in problem-solving, process improvement, and driving data management best practices. Strong customer service orientation, anticipating stakeholder needs, proactively addressing concerns, and exercising independent judgment. Exceptional attention to detail and organizational skills, ensuring accuracy in documentation, data integrity, and process adherence across multiple projects. Maintains confidentiality and exercises discretion. Demonstrates strong strategic thinking and problem-solving skills, analyzing complex data challenges and developing structured, actionable solutions. Ability to present complex data concepts to nontechnical stakeholders, translating technical information into clear, business-friendly insights. Collaborate effectively across departments and organizational levels, ensuring alignment between business needs, IT capabilities, and governance policies. Strong analytical and problem-solving skills with a focus on delivering business value through data-driven solutions to enhance reporting, data governance, and decision making. Deep understanding of data analytics, business intelligence, and data management principles The typical pay scale for this position is between $107,000 and $142,000, although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified. The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth. Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email **********************************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-DNI #LI-PT1
    $107k-142k yearly Auto-Apply 60d+ ago
  • Global Operations Associate - Romulus, Michigan

    Maersk 4.7company rating

    Operations associate job in Northlake, IL

    **Opportunity** About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. **JOB** **SUMMARY:** This position is responsible for working with customers overseas in order to facilitate rates, quotes, and an overall excellent experience for all parties involved.Coordinate the routing of import and export bookings with airline and ocean carriers. **Essential** **Functions:** + Timelypreparationofratesandquotesforcustomersandoverseasagents + Supportthedevelopmentofexistingandnew customersby workingcloselywith your DistrictManager and the entire sales organization + Collaborateandbuildrelationshipswithcustomers,carriers,andagentrepresentativesregardingair,ocean, import, and export products to strengthen service competitiveness + Prepareallnecessaryshippingdocumentationrelatedtointernationalbookingsandprocessallimport/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.) + Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies,clearing agents, warehouses, and all other parties involved in the shipment + Trackandtraceshipments,researchingandresolvinganyissuesregardingbillingorshippingdiscrepancies, communicatetimelycorrespondence back to both customers and vendors + ActasaliaisonwithCustomBrokersandagents,alongwith OceanandAirTerminalOperators **SKILLS/COMPETENCIES:** + DeepunderstandingofExcel + Capableofcarryingoutagiventaskwithallthedetailsnecessarytogetthetaskdonewell + Workswellasamemberofagroup + Excellentcustomerserviceskills + AbilitytoMultitask + Mustbeabletoread/speak/write English **EDUCATION:** + HighSchoolDiplomaorequivalent **EXPERIENCE** **:** + 3+yearsofexperiencerequired **Company Benefits:** + Medical + Dental + Vision + 401k + Company Match + Employee Assistance Program + Paid Time Off + Flexible Work Schedules (when possible) + And more! **Pay** **Range:** $24-$25 per hour _*The above stated pay range is the_ _anticipated_ _starting salary range for the position._ _The Company may adjust this range in light of prevailing market conditions and other factors such as location._ _ The Company will work directly with the selected candidate(s) on the final starting salary_ _in accordance with_ _all applicable laws. _ \#INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com . Apply Now Apply Now United States Of America, Romulus USRUU01 - Romulus - 11505 South Wayne Road Full time Day Shift (United States of America) Created: 2026-01-12 Contract type: Regular Job Flexibility: Site Based Ref.R169239
    $24-25 hourly 11d ago
  • Content & Digital Operations Specialist

    Eversight 4.0company rating

    Operations associate job in Chicago, IL

    Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking. Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards. Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders. Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members. Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics. Supports internal communications platforms, including Workvivo content development, posting and engagement tracking. Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities. Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS. Provides operational support for the donor tributes program, including content coordination and updates. Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines. Maintains organized files, documentation and reporting to support transparency and continuity. Ensures appropriate use of data, privacy and consent in all digital and communications activities. Audits activities and adapts execution to improve efficiency and outcomes. Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications. Demonstrates a commitment to the Mission and Values of Eversight. Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits Medical, dental and vision insurance Generous paid time off 403(b) retirement plan with company match Tuition reimbursement Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $55k-89k yearly est. 1d ago
  • Operations Associate

    Banner Personnel Service 3.9company rating

    Operations associate job in Glendale Heights, IL

    Temp We are looking to hire multiple Operation Associates at our Carol Stream location. In this role, you will be tasked with a duty on an assembly line. Role and responsibilities will frequently involve the tracking and data collection of material and product movement within and outside the primary business operations settings. KEY RESPONSIBILITIES: Utilize various computer applications to enter and track operations-related data in an accurate and through manner. Physically count, sort, inspect and track materials and/or products to ensure and maintain accuracy of data records. Research material data record errors and provide verbal explanations of findings to Operations management personnel. Operate basic material handling equipment to move heavy loads, as needed. Train new employees on work instructions relating to the tracking and data input of material or products. Produce basic reports on material inventory, shipping, receiving and recycling. Other duties as assigned to support general business operations. REQUIREMENTS: Intermediate level computer user proficiency High School Diploma or Equivalency Ability to perform standing work for a full shift Ability to lift items weighing up to 35 lbs. on a regular and ongoing basis Demonstrated experience in training new employees on work procedures Excellent organizational skills $15.50/hour
    $15.5 hourly 60d+ ago
  • Product Operations Associate - Sports Specialist

    Txodds

    Operations associate job in Chicago, IL

    Job Description Product Operations Associate - Sports Specialist River North, Chicago. On-site Permanent TXODDS is a premier provider of ultra low-latency, accurate odds data, fast scores, and innovative betting solutions for the global sports betting industry. With offices in London, Chicago, and Belgrade - and team members working worldwide - we deliver cutting-edge technology and data products that power some of the world's top sportsbooks. About the Role We're looking for a Product Operations Associate - Sports Specialist to join our Product Operations team in Chicago. This entry-level role is ideal for someone with a passion for sport, strong attention to detail, and an interest in product operations. You'll help ensure our sports coverage is accurate, complete, and aligned with client demand - playing a key role in the quality and reliability of our odds data products. Please note: this role requires flexibility to work evenings, weekends, and bank holidays in alignment with the global sporting calendar. What You'll Do: In this role, you'll take ownership of key responsibilities that help drive team and business success. Your day-to-day will include: Defining and maintaining coverage across sports, competitions, and betting markets Researching new sports, tournaments, and markets to expand our offering Monitoring live odds data feeds for accuracy, timeliness, and completeness Investigating anomalies such as missing odds or pricing errors Supporting validation of inputs for pricing models to maintain consistency Documenting coverage changes and communicating updates to internal teams Collaborating with Product, Engineering, and Commercial teams to improve operations Contributing to process improvements that enhance accuracy and scalability What You'll Bring: We're looking for someone with the skills, experience, and mindset to thrive in this role. Ideally, you'll have: A strong interest in sports and understanding of competitions, formats, and betting markets Excellent analytical skills and high attention to detail Ability to identify and investigate anomalies in large datasets Strong communication skills for cross-team collaboration and clear reporting Comfort working in a fast-paced, dynamic environment Flexibility to work evenings, weekends, and bank holidays when required Bonus: experience with Excel, SQL, or other data tools Bonus: prior exposure to product operations, sports data, or betting markets What You'll Get From Us: At TxODDS, you'll be part of a well-established, technology-first company with ambitious growth plans and a global footprint. You'll work alongside brilliant minds in a culture that's fun, relaxed, and hardworking - where innovation and collaboration are at the heart of everything we do. As a full-time employee, you'll be eligible for health, dental, and vision insurance, a 401(k) with company match, and the ability to accrue 21 PTO days per year, plus federal holidays in line with company policy. You'll also enjoy branded merchandise, team outings, and access to a commuter card. Interview Process We like to keep things straightforward and respectful of your time. This role typically includes: An initial screening call with our Talent Partner A team interview focused on your experience, skills, and fit A short task or assessment to showcase how you think A final conversation with a senior leader Equal Opportunities & Data Protection TxODDS is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive, respectful workplace. If you require any adjustments during the recruitment process, please let us know. We take data protection seriously. Any personal information shared during the application process will be handled in line with applicable privacy laws.
    $52k-111k yearly est. 1d ago
  • Client Operations Specialist

    Transportation One LLC 4.2company rating

    Operations associate job in Chicago, IL

    About us Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, we're the one you want. Job purpose As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature. * This is not a remote position* Duties and responsibilities * Complete all entry and scheduling of shipment orders * Make decisions regarding the best appointment times and schedule appointments accordingly * Grow and develop relationships with your portfolios' partners, shippers, and receivers * Manage and update all shipments within your portfolio * Effectively communicate with customers to understand their supply chain needs * Maintain overall positive client experience * Foster close relationships with existing customers to provide superior customer service * Report and resolve any transit issues or problems to appropriate parties * Efficiently manage the flow of information across departments (Client Management & Procurement) Qualifications * Clear and confident communication with the ability to interact with all departments * Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience * Strong problem-solving skills * Self-motivated with a positive and ethical work attitude * Ability to work in a team environment, while also delivering independent results * Strong commitment to operational excellence and client satisfaction * Detail oriented and ability to multi-task * A combination of the above shall also be considered Benefits * PTO (Paid Time off) + Company holidays * Medical, dental, and vision healthcare * Company paid short term disability, life, and AD&D insurance * Company paid maternity and paternity leave * 401k with company match * Company provided onsite gym membership Compensation Compensation for this role will range between $21.50 - $24 an hour Working conditions General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available. EEO Statement Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
    $21.5-24 hourly 60d+ ago
  • Regional Operations Specialist in Illinois

    Western Union Co 4.5company rating

    Operations associate job in Chicago, IL

    Do you love tinkering with tech, troubleshooting on the fly, and making systems run smoother than a well-oiled machine? Then it's time to join Western Union as a Regional Operations Specialist! Western Union powers your pursuit. As an Operations Specialist, you'll be the go-to guru for our tech needs. From optimizing business software to keeping our Agents operating top-notch, you'll ensure everything runs like clockwork, with a dash of innovation and urgency. Role Responsibilities * As an Operations Specialist, you'll be the go-to guru for our tech needs. * From optimizing business applications, products and services to making sure to protect the business on a day to day. * Tech Operations Master: Keep our business tools (WUPOS, Prepaid, Peripherals etc.) running like a dream, ensuring our sales team stay productive and happy. * Data & System analytics support by observing trends when implementing new tech and products/solutions. * Tech Support Hero: Solve day-to-day technical hiccups, whether it's software woes or hardware failures. * Front-End Fun: Help with basic hardware and system troubleshooting. Role Requirements * Tech-Savvy: You're great with IT systems, cloud solutions, networking, and web hosting. * Software Wizard: You know your way around business tools like Power BI, ARC+, Snowflake, ServiceNow, SPLUNK and you can troubleshoot without breaking a sweat. * Customer service skills: You work well with clients and have great communication skills. * Quick Study: New tech doesn't intimidate you. * You love learning and mastering new tools. * Bilingual in English and Spanish highly preferred. Fluency in English is required. * Bilingual/bi-cultural experience is highly desired. * Travel anticipated approximately 20-30%. * Valid Driver's License and a reliable vehicle are required as this position requires regular travel within a defined territory. We make financial services accessible to humans everywhere. Join us for what's next. Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at ********************************** Salary The base salary range is $65,000 - 80,000 USD per year. Total on target compensation includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (*************************************************** Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States - specific benefits include: * Medical, Dental, Vision, and Life Insurance * Flexible Time off * Tuition Assistance Program * Parental Leave * 401K Plan For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-SS2
    $65k-80k yearly Auto-Apply 46d ago
  • Leadership, Strategy, & Operations - Products & Publishing

    McMaster-Carr 4.5company rating

    Operations associate job in Chicago, IL

    About the job Who We Are McMaster-Carr is a leading e-commerce company that industrial customers have trusted for over 120 years. Our products help them get manufacturing lines back up quickly, keep operations running smoothly, and prototype the next generation of innovative solutions. We earn and keep that trust by offering the right products, making them easy to find, and delivering them fast, so our customers can solve problems with greater speed, precision, and ease. Our industry-leading e-commerce experience, indispensable product selection, and world-class service bring hundreds of thousands of customers to our site each day. But we're never standing still. Our curious, exceptional people are at the heart of our evolution. They turn new challenges and disruptive technologies into opportunities to refine our operations, expand our offering, and deliver a better experience for every customer. What You'll Do As part of the Products and Publishing management team, you'll lead high-impact work that shapes how we serve customers and grow the business. This role is a path to senior leadership, with progress driven by the impact of your work-not a fixed timeline. Over time, you'll grow into a general manager who takes on broad, business-critical challenges across our team, including: Own a product line. Take full ownership of a product category and make decisions that directly shape our business and improve customer outcomes. The insights you gather-from customer feedback to industry developments to patterns across our broader offering-will guide what we sell and how we present it. Your choices will help customers find what they need faster, make better decisions, and get back to work with confidence, while driving growth for McMaster-Carr. Accelerate great writing with AI. Build and refine an AI-powered assistant that helps our copywriters work faster and smarter-supporting a growing product offering and ensuring customers have helpful, engaging information when comparing products and making decisions. Strengthen our supplier base. Assess the health of our supplier network and recommend changes to ensure we're sourcing from high-quality manufacturers with competitive pricing and reliable delivery. Your work will improve product availability, reduce risk, and support better outcomes for both the business and our customers. Launch new website features. Collaborate with our tech teams to design, test, and scale features that improve how customers navigate and interact with our site. Whether you're streamlining search, enhancing navigation, or introducing new designs, your work will help customers find the right products faster and with less effort. Lead teams that explain industrial concepts for customers. Manage research and creative teams that make complex industrial ideas easy to understand. By delivering clear, useful explanations, you'll help customers solve problems more effectively and choose the right products with confidence. Who You Are You're energized by shaping direction and rolling up your sleeves to drive results. You thrive in ambiguity, take ownership of meaningful outcomes, and bring others with you-building trust, sharing context, and solving problems through collaboration. You may come from consulting, engineering, banking, or somewhere entirely different. What matters most is how you think, how you learn, and how you lead. If you're curious, driven, and eager to take on challenges that matter, McMaster-Carr offers the chance to make an impact and grow into a leader. Cash Compensation Total cash compensation is generally around $175,000 to $390,000 and includes a profit sharing based on company profitability. You will also receive a relocation stipend and signing bonus. Benefits Growth & Learning • 100% tuition reimbursement • Informal and formal mentorship • Employee resource groups Health & Wellbeing • Medical, dental, pharmacy, and vision plans with no monthly premiums • Inclusive, all-gender benefits Family & Future • Paid parental leave for all new parents • Adoption and surrogacy assistance • First-time home buyer assistance • Industry-leading company-funded retirement accounts Time Off • Paid vacation and personal time Equal Opportunity Employer We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group. This position is not eligible for work authorization sponsorship by McMaster-Carr. Data We Collect We may collect professional, education and employment-related data, and any assessments made throughout the recruiting process, to evaluate candidacy for employment. To communicate with job applicants, we may collect applicant names, contact information, and other personal identifiers, including those outlined in the California customer records statute. Through voluntary disclosure, we may also collect protected classifications under federal or California law (e.g., race, gender, etc.). For additional details about the personal information we collect and its uses, please click here.
    $43k-92k yearly est. Auto-Apply 9d ago
  • Revenue Operations Specialist (Customer Success)

    GBG 4.7company rating

    Operations associate job in Chicago, IL

    Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Revenue Operations Team At GBG, we don't just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: Understanding our customer's goals and quantifying how GBG helps achieve them Demonstrating curiosity in our customer's needs and their business strategy Building relationships and engagements across different levels of our customers Partnering cross functionally within GBG to operate on behalf of our customers Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Revenue Operations Specialist (Customer Success), you will be the straegic and operational backbone of the Customer Success team. You'll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You'll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.) Design and implement scalable processes that support CSM workflows and customer lifecycle management Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement Partner with cross-functional teams to align CS Ops initiatives with broader business goals Automate routine tasks to increase CSM efficiency and reduce manual work Support onboarding, training, and enablement of CSMs on tools and processes Lead initiatives to improve data quality, segmentation, and actionable insights Track and report on KPIs related to retention, expansion, and customer satisfaction Identify opportunities for continuous improvement and operational excellence Requirements Skills we are looking for 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment. Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams. Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions. Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros). Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results. Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion. Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks. Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement. Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
    $41k-66k yearly est. Easy Apply 13d ago
  • Revenue Operations Specialist

    Midtown Athletic Clubs 4.2company rating

    Operations associate job in Chicago, IL

    We work at Midtown to inspire people to transform their lives. Our Revenue Operations (RevOps) Specialist does so by supporting the operations, evolution, design, and support of our CRM system. Midtown has implemented HubSpot Enterprise CRM across our entire organization, with Marketing Hub, Sales Hub, Service Hub, and Operations Hub. The system powers our member support system and member communications, new member onboarding process, and marketing and sales prospect funnel. You will partner with our Director of Revenue Operations in maintaining and improving upon the system for our users, members, and prospects, working collaboratively with leaders in marketing, sales, and operations to execute strategy and implement updates within the CRM. The team has a hybrid work model, working out of the corporate office (3611 N. Kedzie Ave) in Chicago, Illinois on Mondays, and Tuesdays. The remainder of the week can be remote or in the office/club, based on individual preference. Overall Function You will work with the Director of Revenue Operations to improve revenue operations systems and processes as well as provide project management and change management support for key initiatives. This role will support internal clients such as Sales, Marketing and Operations as well as execute RevOps initiatives. To be successful in this role, you need the ability to think systematically across multiple business processes, understand both the big picture and small details of a CRM system, work collaboratively to define business objectives and strategy-then translate on that strategy to CRM best practices. Full Work with the Director of Revenue Operations to build HubSpot reports to measure various sales, marketing, and operation service efforts. Collaborate with stakeholders to maintain reports and dashboards that provide insights into sale, marketing and operations performance and key metrics. Identify trends and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the user experience while driving productivity, scalability, and revenue. Help develop documentation, manuals, and training materials on RevOps systems and processes. Participate in system implementation projects including but not limited to requirements, documentation, systems configuration, test documentation/execution, issue identification and resolution. Help troubleshoot issues within HubSpot and escalate as needed. Assist in data management and governance across the RevOps ecosystem, including auditing and cleaning up data, working with team members on data best practices, and helping to establish data governance rules and procedures. Keep abreast of new HubSpot features and functionality and industry trends and best practices in revenue operations. Requirements and Skills Minimum of 2 years' experience in a customer-centric business environment with administrative responsibilities. Minimum of 1 year Administration experience with a CRM HubSpot Sales Software Certification Required. Strong understanding of the HubSpot platform, with the ability to build custom reports, leverage data sets, workflows, custom views. (understanding HubSpot workflows, sequences, and playbooks a BIG PLUS). Strong analytical and problem-solving skills, with experience using data and analytics to improve revenue and inform strategy. Strong project management skills, with the ability to prioritize and manage multiple tasks and projects. Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization. Flexibility and adaptability to change. A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills. Experience working with outside systems that integrate with CRMs (e.g., other CRM systems, phone systems, databases, etc.). Self-motivating, able to assume responsibility and work autonomously in a professional manner. Excellent written and verbal communication skills. Core Competencies: Passionate about helping others. Thrive in a win together mindset. Creative problem solving, always looking to be better than yesterday. Display initiative through curiosity. Welcomes new challenges with a glass half full mentality. Practices empathy and respect. Compensation Starting at $75,000. The actual compensation will depend on experience, and/or additional skills you bring to the table. Why Midtown? Join a team that values innovation, excellence, and community. At Midtown, you'll lead a movement-not just a metric-shaping the future of premium fitness and wellness nationwide. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer.
    $25k-34k yearly est. Auto-Apply 53d ago
  • Program Operations Specialist

    University of Washington 4.4company rating

    Operations associate job in Campus, IL

    The Department of Medicine, Division of Gastroenterology has an outstanding opportunity for a Program Operations Specialist. The purpose of this position is to oversee the management of the Advanced Therapeutic Endoscopy Fellowship and play a strategic role for the Division of Gastroenterology operations and initiatives. The Program Operations Specialist will establish and monitor specific and measurable goals, enabling the Division to operate more efficiently. As a vital member of the Division's core administrative team, this position will work closely with leadership in the Division of Gastroenterology, Department of Medicine, School of Medicine, Medical Center, and multiple UW and affiliate sites in support of our mission areas. DUTIES AND RESPONSIBILITIES Education Program Operations (60%) Provide program development and management of the Fellowship program, including the ownership of Medhub and its requirements. * Oversee and manage required data collection including collection of written and practical examinations, survey administration, or in-person performance assessment results * Identify contributors to the assessment process and appropriate avenues for reporting. Work with PDs and other involved entities to utilize Medhub systems that ensure fellows are meeting the requirements of the program * Manage and facilitate complex fellowship leaves based on the guidance of the GME office and HR * Manage routine scheduling needs. Ensure clinical rotations and leaves are entered in MedHub and QGenda and paging systems. * Manage the Fellows' Leave of Absence Change Request Form and enforce the Fellows' Leave Policy. Update QGenda and paging systems when necessary. * Develop process to manage and fellowship schedules to ensure clinical commitments to program are met based on guidance from the PD and GME office * Manage onboarding process for incoming fellows; ensure compliance with rotation-specific credentialing requirements at each approved site of training, Medhub access, etc * Maintain fellow records and store in accordance with UW Records Management retention schedules. Provide documents to fellows or outside entities as needed. * Facilitate APR, including development of agenda, food and location procurement, meeting support, and disseminating appropriate information. * Manage Fellowship financial allotments per division budget; track all expenses to allotments; create allotment reports to assist the PDs and Administrator * In partnership with the division, develop, implement and manage the overall strategy, plan and operations for the regular educational series Frontiers in GI and Hepatology. Provide lead counsel, review and final approval of administrative and operational components for the program, including budget planning, development of proposals, venue procurement, regulatory compliance, and reporting. * Act as a representative of the division, attend educational programs and oversee onsite operations (i.e. setup of venue, equipment, display booths, attendee registration) and ensure overall successful flow of the program. * Partner with the director, fellows, faculty mentors, staff, and others to ensure positive experience. Manage confidential and critical materials, issues and communications. * Manage NW/UW fellowship rotations and orientations; reserve meeting rooms for rotation orientations, schedule orientation presenters, and additional logistics * Schedule needed program leadership and committee meetings. Craft agendas for meetings when necessary. * Assist Program Administrator with the following high-level priorities: * Attend educational programs and oversee onsite operations (i.e., setup of venue, equipment, display booths, attendee registration) and ensure overall successful flow of the program. * Manage and facilitate complex fellowship leaves based on the guidance of the GME office. * Developing fellowship schedules to ensure clinical commitments to program are met based on guidance from the PD and GME office. * Managing onboarding process for incoming fellows; ensure compliance with rotation-specific credentialing requirements at each approved site of training, MedHub access, etc. * Facilitating the Annual Program Review, including development of agenda, food and location procurement, meeting support, and disseminating appropriate information. * Managing Fellowship financial allotments per division budget; track all expenses to allotments. Advanced Therapeutic Fellowship Program Management & Transplant Hepatology (30%) * Provide program development and management of the Advanced Therapeutic Endoscopy Fellowship program, including taking lead on grant application submission, progress reports, and close-out for any associated funding. * Oversee candidate recruitment: planning and arranging interview schedules; advertising, including providing copy and/or original content for websites * Work with the Program Directors to manage the faculty and medical staff appointment processes of the selected candidates * Manage onboarding activities for Fellows, including assigning equipment and arranging access to all systems * Manage Fellowship financial allotments per division budget; track all expenses to allotments; create allotment reports to assist the PDs and Administrator * Work with PDs and other involved entities to set up systems that ensure Fellows are meeting the requirements of the program. This includes but is not limited to systems for ensuring clinical commitment, appropriate guidance and progress on research projects and other Fellowship requirements. * Monitor that evaluations are completed in a timely and accurate manner * Manage end of Fellowship activities, including off-boarding and exit events * Maintain Fellow records according to retention rules and speak with and provide documents to Fellows or outside entities as needed Other duties (10%) * Work closely with executive leadership, utilizing project management skills and knowledge of process and best practices to drive improvements within the division across all hospital sites of practice. * Create and manage project timelines, schedule meetings, prepare budgets for projects, and identify resources needed to ensure project success. Delegate as necessary to meet project deliverables, report on progress at staff & faculty meetings, and subcommittee meetings. * •Develop policies and standard operating procedures for operations within the administrative team MINIMUM REQUIREMENTS * Bachelor's Degree in Healthcare Administration, Education or Social Sciences and 2 years experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS * Ability to handle complex schedules * Experience with Data Management * Experience working in program coordination DESIRED QUALIFICATIONS * Project Management Experience, fellowship coordination experience, budgeting experience CONDITIONS OF EMPLOYMENT * This will be a hybrid position, with 1-2 days onsite. Will occasionally oversee onsite operations #UWDeptMedicineJobs Compensation, Benefits and Position Details Pay Range Minimum: $61,368.00 annual Pay Range Maximum: $75,000.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $61.4k-75k yearly 4d ago
  • Client Operations Specialist

    Transportation One 4.2company rating

    Operations associate job in Chicago, IL

    About us Transportation One is a non-asset transportation brokerage offering full-service, multi-modal logistics solutions dedicated to meeting the demands of the transportation industry. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all our clients. Put simply, when it comes to transportation, we're the one you want. Job purpose As a Client Operations Specialist, you will work as part of a Client Management team with the sole focus of delivering an exceptional client experience to existing managed client accounts. You will be responsible for performing all day-to-day operational commitments as required. You will manage real-time issues, while multi-tasking and prioritizing supply chain issues to maintain high quality of service. As a Client Operations Specialist, you will be expected to be accurate, efficient and entrepreneurial by nature. *This is not a remote position* Duties and responsibilities Complete all entry and scheduling of shipment orders Make decisions regarding the best appointment times and schedule appointments accordingly Grow and develop relationships with your portfolios' partners, shippers, and receivers Manage and update all shipments within your portfolio Effectively communicate with customers to understand their supply chain needs Maintain overall positive client experience Foster close relationships with existing customers to provide superior customer service Report and resolve any transit issues or problems to appropriate parties Efficiently manage the flow of information across departments (Client Management & Procurement) Qualifications Clear and confident communication with the ability to interact with all departments Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience Strong problem-solving skills Self-motivated with a positive and ethical work attitude Ability to work in a team environment, while also delivering independent results Strong commitment to operational excellence and client satisfaction Detail oriented and ability to multi-task A combination of the above shall also be considered Benefits PTO (Paid Time off) + Company holidays Medical, dental, and vision healthcare Company paid short term disability, life, and AD&D insurance Company paid maternity and paternity leave 401k with company match Company provided onsite gym membership Compensation Compensation for this role will range between $21.50 - $24 an hour Working conditions General office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available. EEO Statement Transportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
    $21.5-24 hourly 60d+ ago

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