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Become An Operations Associate

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Working As An Operations Associate

  • Interacting With Computers
  • Analyzing Data or Information
  • Making Decisions and Solving Problems
  • Getting Information
  • Thinking Creatively
  • Mostly Sitting

  • $84,259

    Average Salary

What Does An Operations Associate Do

Operations research analysts use advanced mathematical and analytical methods to help organizations solve problems and make better decisions.

Duties

Operations research analysts typically do the following:

  • Identify and solve real-world problems in areas such as business, logistics, healthcare, or other fields
  • Collect and organize information from a variety of sources, such as computer databases, sales histories, and customer feedback
  • Gather input from workers involved in all aspects of a problem or from others who have specialized knowledge, so that they can help solve the problem
  • Examine information to figure out what is relevant to a problem and what methods might be used to analyze it
  • Use statistical analysis, simulations, predictive modeling, or other methods to analyze information and develop practical solutions to business problems
  • Advise managers and other decision makers on the impacts of various courses of action to take in order to address a problem
  • Write memos, reports, and other documents explaining their findings and recommendations for managers, executives, and other officials

Operations research analysts are involved in all aspects of an organization. They help managers decide how to allocate resources, develop production schedules, manage the supply chain, and set prices. For example, they may help decide how to organize products in supermarkets or help companies figure out the most effective way to ship and distribute products.

Analysts must first identify and understand the problem to be solved or the processes to be improved. Analysts typically collect relevant data from the field and interview clients or managers involved in the business processes being examined. Analysts show the implications of pursuing different actions and may assist in achieving a consensus on how to proceed.

Operations research analysts use sophisticated computer software, such as databases and statistical programs, and modeling packages, to analyze and solve problems. Analysts use these mathematical programs to simulate current and future events and evaluate alternative courses of action. Analysts break down problems into their various parts and analyze the effect that different changes and circumstances would have on each of these parts. For example, to help an airline schedule flights and decide what to charge for tickets, analysts may take into account the cities that have to be connected, the amount of fuel required to fly those routes, the expected number of passengers, pilots’ schedules, maintenance costs, and fuel prices.

There is no one way to solve a problem, and analysts must weigh the costs and benefits of alternative solutions or approaches in their recommendations to managers.

Because problems are complex and often require expertise from many disciplines, most analysts work on teams. Once a manager reaches a final decision, these teams may work with others in the organization to ensure that the plan arrived at is successful.

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How To Become An Operations Associate

Although applicants may need a master’s degree for most operations research positions, a bachelor’s degree is enough for some entry-level positions. Because few schools offer bachelor’s and advanced degree programs in operations research, analysts typically have degrees in other, related fields.

Education

Although some employers prefer to hire applicants with a master’s degree, many entry-level positions are available for those with a bachelor’s degree. Although some schools offer bachelor’s and advanced degree programs in operations research, some analysts have degrees in other technical or quantitative fields, such as engineering, computer science, analytics, or mathematics.

Because operations research is based on quantitative analysis, students need extensive coursework in mathematics. Courses include statistics, calculus, and linear algebra. Coursework in computer science is important because analysts rely on advanced statistical and database software to analyze and model data. Courses in other areas, such as engineering, economics, and political science, are useful because operations research is a multidisciplinary field with a wide variety of applications.

Continuing education is important for operations research analysts. Keeping up with advances in technology, software tools, and improved analytical methods is vital.

Other Experience

Many operations research analysts who work with the military are veterans of the U.S. Armed Forces. 

Some positions may require applicants to undergo a background check in order to attain a security clearance. 

Important Qualities

Analytical skills. Operations research analysts use a wide range of methods, such as forecasting, data mining, and statistical analysis, to examine and interpret data. They must determine the appropriate software packages and understand computer programming languages to design and develop new techniques and models.

Communication skills. Operations research analysts often present their data and conclusions to managers and other executives. They also need to communicate technical information to people without a technical background.

Critical-thinking skills. Operations research analysts must be able to figure out what information is relevant to their work. They also must be able to evaluate the costs and benefits of alternative solutions before making a recommendation.

Interpersonal skills. Operations research analysts typically work on teams. They also need to be able to convince managers and top executives to accept their recommendations.

Math skills. The models and methods used by operations research analysts are rooted in statistics, calculus, linear algebra, and other advanced mathematical disciplines.

Problem-solving skills. Operations research analysts need to be able to diagnose problems on the basis of information given to them by others. They then analyze relevant information to solve the problems.

Writing skills. Operations research analysts write memos, reports, and other documents explaining their findings and recommendations.

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Operations Associate Jobs

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Operations Associate Career Paths

Operations Associate
Assistant Vice President Adjunct Professor Pilot
Assistant Director Of Operations
5 Yearsyrs
Service Representative Claims Representative Team Manager
Assistant Vice President Operations
8 Yearsyrs
Specialist Operation Supervisor Assistant Branch Manager
Branch Operations Manager
6 Yearsyrs
Service Representative Account Manager Sales Account Manager
Business Development Account Manager
8 Yearsyrs
Specialist Account Manager Client Services Manager
Client Relationship Manager
7 Yearsyrs
Home Health Aid Customer Care Representative Customer Care Supervisor
Customer Operations Manager
7 Yearsyrs
Analyst Product Manager Purchasing Manager
Director Of Supply Chain Management
11 Yearsyrs
Business Analyst Senior Finance Analyst
Finance Leader
8 Yearsyrs
Project Manager Senior Project Manager Operations Vice President
Head Operator
6 Yearsyrs
Analyst Finance Analyst Senior Finance Analyst
Manager Finance Planning And Analysis
8 Yearsyrs
Operations Manager Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Project Manager Program Manager Marketing Manager
Marketing And Operations Manager
6 Yearsyrs
Operation Supervisor Operations Manager Program Manager
Operations Program Manager
9 Yearsyrs
Operations Manager Sales Consultant Sales Manager
Sales And Operations Manager
7 Yearsyrs
Operations Specialist Operations Manager
Senior Operations Manager
9 Yearsyrs
Operation Supervisor Office Manager Project Coordinator
Senior Project Coordinator
7 Yearsyrs
Office Manager Technician Service Manager
Service Operations Manager
8 Yearsyrs
Operations Specialist Operation Supervisor Branch Manager
Vice President And Manager
10 Yearsyrs
Office Manager Branch Manager Vice President And Manager
Vice President Operation Manager
10 Yearsyrs
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Do you work as an Operations Associate?

Operations Associate Demographics

Gender

Female

49.9%

Male

47.9%

Unknown

2.3%
Ethnicity

White

58.3%

Hispanic or Latino

16.7%

Black or African American

11.0%

Asian

10.1%

Unknown

3.8%
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Languages Spoken

Spanish

44.5%

French

12.2%

German

4.7%

Russian

4.5%

Chinese

4.1%

Mandarin

3.9%

Italian

3.4%

Japanese

2.9%

Portuguese

2.7%

Hindi

2.5%

Cantonese

2.5%

Polish

2.3%

Arabic

2.3%

Korean

2.1%

Vietnamese

1.3%

Gujarati

0.9%

Hebrew

0.9%

Greek

0.9%

Turkish

0.7%

Carrier

0.7%
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Operations Associate Education

Schools

University of Phoenix

15.3%

Northeastern University

7.2%

New York University

5.8%

Michigan State University

5.6%

San Francisco State University

5.5%

San Jose State University

5.1%

University of Massachusetts - Boston

4.9%

Pennsylvania State University

4.8%

Hofstra University

4.4%

Fordham University

4.2%

University of Florida

4.2%

University of California - Berkeley

3.9%

Temple University

3.7%

Towson University

3.7%

Baruch College of the City University of New York

3.7%

Southern New Hampshire University

3.7%

Liberty University

3.7%

University of Massachusetts Amherst

3.7%

Georgetown University

3.5%

DePaul University

3.3%
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Majors

Business

30.6%

Finance

11.0%

Accounting

7.4%

Communication

5.2%

Psychology

4.7%

Marketing

4.6%

Management

4.0%

Economics

3.7%

Criminal Justice

3.5%

Political Science

3.5%

English

2.8%

Health Care Administration

2.6%

Kinesiology

2.6%

Computer Information Systems

2.2%

Biology

2.0%

General Studies

2.0%

Computer Science

2.0%

Nursing

2.0%

Information Technology

1.9%

Human Resources Management

1.9%
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Degrees

Bachelors

49.3%

Other

19.0%

Masters

15.8%

Associate

9.1%

Certificate

4.0%

Doctorate

1.3%

Diploma

1.2%

License

0.4%
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Job type you want
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Part Time
Internship
Temporary

Real Operations Associate Salaries

Job Title Company Location Start Date Salary
Strategy and Operations Associate SB Group Us, Inc. San Carlos, CA Sep 21, 2016 $160,000
Sales Operations Associate Facebook, Inc. New York, NY Aug 19, 2016 $155,000
Strategy & Operations Associate Google, Inc. Mountain View, CA Jul 06, 2015 $150,000
Sales Operations Associate Facebook, Inc. Menlo Park, CA Aug 24, 2015 $140,000
Sales Operations Associate Facebook, Inc. Menlo Park, CA Jun 22, 2016 $140,000 -
$160,000
Sales Operations Associate Linkedin Corporation San Francisco, CA May 14, 2015 $135,000 -
$164,200
Sales Operations Associate Google Inc. Mountain View, CA Apr 11, 2016 $135,000
Sales Operations Associate Google Inc. Mountain View, CA Jan 29, 2016 $133,000
Strategy and Operations Associate Google Inc. Mountain View, CA Apr 01, 2016 $130,000
Sales Operations Associate Google Inc. Mountain View, CA Aug 18, 2016 $125,000
Sales Operations Associate Google Inc. Mountain View, CA Dec 04, 2016 $125,000
Associate, Operational Risk Morgan Stanley & Co. LLC New York, NY Aug 24, 2016 $120,224
Sales Operations Associate Google Inc. Mountain View, CA May 08, 2016 $89,856
Data Operations, Associates Moody's Analytics San Francisco, CA Sep 15, 2015 $89,378
Investment Research and Operations Associate I2Bf, L.L.C. New York, NY Jan 06, 2015 $88,594
Sales Operations Associate Linkedin Corporation San Francisco, CA Sep 08, 2015 $87,800 -
$131,800
Sales Operations Associate Linkedin Corporation San Francisco, CA Aug 09, 2015 $87,800 -
$131,800
Sales Operations Associate Google Inc. Mountain View, CA Jan 18, 2016 $87,000
Sales Operations Associate Google Inc. Mountain View, CA Aug 22, 2015 $85,700
Sales Operations Associate Facebook, Inc. Menlo Park, CA Aug 07, 2016 $85,500
Operations Associate Citco Fund Services (USA) Inc. Charlotte, NC Sep 19, 2015 $73,575
Sales Operations Associate Facebook, Inc. Menlo Park, CA Mar 30, 2016 $72,800 -
$101,525
Special Projects Operations Associate Grocery Delivery E-Services USA, Inc. New York, NY Oct 09, 2016 $72,500
Regulatory Operations Associate Ironwood Pharmaceuticals, Inc. Cambridge, MA Jul 28, 2016 $72,100
Ad OPS Associate Snap Inc. New York, NY May 12, 2016 $71,781 -
$74,000
Finance and Operations Associate Alphapoint Corporation New York, NY Nov 28, 2016 $70,000
Communications Operations Associate Ironwood Pharmaceuticals, Inc. Cambridge, MA Aug 23, 2016 $70,000
Operations Graduate Associate Citigroup Technology, Inc. Warren, NJ Jan 09, 2015 $70,000

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Top Skills for An Operations Associate

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  1. Procedures
  2. Customer Service
  3. Financial Advisors
You can check out examples of real life uses of top skills on resumes here:
  • Identified opportunities to strengthen internal controls and implement appropriate procedures to improve efficiency through new ideas and recommendations.
  • Transitioned from customer service role at an owner/inventor-operated company into a corporate culture for personal growth and opportunity.
  • Assist Financial Advisors in preparing client communications and proposals.
  • Provided administrative support: Data Entry/Texts/Emails/Benefits follow-up for current and potential employees.
  • Perform housekeeping and inventory control tasks, maintaining a clean work environment including complying with all Environmental Health and Safety requirements.

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