At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an OperationsAssociate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an OperationsAssociate
* Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
* Keep our systems updated with real-time customer order statuses and tracking information.
* Streamline and organize workflows to meet daily objectives and hit deadlines.
* Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
* Step in to support various operational projects as they arise, contributing to the team's overall success.
What you'll bring
* Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
* Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
* Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
* Exceptional customer service, communication, and time management skills.
* Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
The US hourly rate for this full-time position is $16.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
$16 hourly Auto-Apply 15d ago
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Operations Associate / Delivery Driver
Maine Lobster Now
Operations associate job in Saco, ME
Prepare product packaging by taping boxes and adding appropriate insulation
Pull, wrap, and pack merchandise in accordance with relevant procedures and standards
Confirm contents of order against the packing slip
Attach the correct packing slip and shipping label to the order
Record all impaired or damaged items
Prepare and stock products, as needed
Maintain a clean work area
Utilize efficiency at all times
Perform additional duties as assigned
Physical Demands:
Able to lift 15 pounds frequently and up to 50 pounds occasionally
Able to stand on feet for the duration of the shift
Able to twist, bend, and kneel during shift as needed
Benefits -
Eligible for group medical, dental, and vision insurance within 30 days
Company-paid short term and long term disability
401(k) Plan & Match - 100% match on your first 3% and 50% match on your next 2% of contributions. Eligible after 1 year.
$39k-71k yearly est. 60d+ ago
Operations Associate
Archer Lewis Services
Operations associate job in Portland, ME
Are you ready to join one of the fastest-growing accounting firms in the nation? At Archer Lewis, we're proud of our rapid growth and success as we seek to serve local businesses and their owners across the country. We're looking for passionate individuals to help us on our mission of freeing up our clients to focus on their passions. If you're seeking a rewarding career in a thriving firm where your expertise and contributions truly make an impact, Archer Lewis is the place for you.
Who We Are:
Archer Lewis is driven by the simple mission of helping local businesses and their owners spend less time on tax and accounting and more time on their passions. As one of the fastest-growing accounting firms in the country, we are delivering our exceptional client service to new clients every day. With a focus on integrity and humility, we've built a culture where our people are empowered to grow professionally and deliver value to clients across a variety of industries. As we expand our national footprint, we're dedicated to maintaining the highest standards of accounting while fostering an environment that supports teamwork, development, and career advancement.
Position Overview:
The OperationsAssociate plays a key role in ensuring the smooth day-to-day operations of our firm. This position directly supports the Office Manager and interacts frequently with clients, staff, and external partners. The ideal candidate is professional, highly organized, and comfortable managing multiple priorities in a fast-paced environment-especially during our busy season.
Key Responsibilities:
Provide excellent client service through timely and professional phone and email correspondence.
Support the Office Manager with administrative and operational tasks, including scheduling, document management, and internal communications.
Maintain and update client databases, ensuring accuracy and confidentiality.
Assist with project workflow management, including tracking deadlines and deliverables.
Coordinate incoming and outgoing client documents (electronic and physical).
Help with office organization and supply management.
Support seasonal needs such as tax-season client intake, file preparation, and workflow tracking.
Qualifications:
Strong communication and client-service skills (professional phone and email etiquette required).
Prior experience in a professional office setting preferred; experience in accounting, finance, or other service industries is a plus.
Experience with database management or project workflow systems (e.g., CRM, task-tracking software) is desirable.
Excellent attention to detail, organization, and follow-through.
Ability to manage multiple priorities and deadlines, especially during high-volume periods.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new systems.
Benefits & Flexibility:
At Archer Lewis, we offer a comprehensive and competitive benefits package, including:
Flexible Paid Time Off (FTO)
Medical Insurance
Dental Insurance
Vision Insurance
100% Employer-Paid Short-Term Disability Insurance
100% Employer-Paid Long-Term Disability Insurance
Health and Wellness Resources
Career Development and Continuing Education Opportunities
Collaborative, Growth-Oriented Work Environment
Qualifications
This job description is intended to describe the general nature of the work performed. Responsibilities may evolve based on business needs and the strengths and interests of the individual.
Note: This is a part-time, seasonal role. Hours per week can fluctuate depending on candidate situation and company need. Primarily, this role will involve working at the ~20 professional soccer matches per year that take place at Fitzpatrick Stadium from mid-April through mid-November, usually on Saturdays and Sundays. Associates are expected to commit to at least 17 of the 2026 home matches in order to join the team.
Hourly rate: $16.75 per hour Hearts of Pine is seeking friendly, enthusiastic individuals who enjoy physical work to join our event staff. Every Hearts game requires a complete "flip" of Fitzpatrick Stadium from a high school field setup to a professional stadium setup, a process that typically takes about two hours before the game and another two hours after the game.
This is a part-time position focused on the rapid setup and breakdown of the stadium for game days. This job is occasionally physically demanding, and relies on consistent reliable participation for it to run smoothly.
Key Responsibilities:
Follow directions of zone leaders to carefully move critical pieces of gameday equipment (e.g. signs, tables, chairs, tents) from storage into place at the stadium during setup, and then back into storage during post-game breakdown
Take pride in the transformation of Fitzpatrick Stadium as we "dress it up" for game day!
Qualifications and Requirements
Must have the physical ability to lift up to 50 lbs. -- this job requires lifting, moving, pushing, pulling, and walking.
Ability to follow instructions to work "smarter, not harder"!
Ability to communicate and problem-solve effectively.
Must be able to walk and stand for up to 4 consecutive hours, in an outdoor environment, rain or shine.
Work nights/weekends as necessary, especially on the dates of the club's home games
Must have reliable transportation to/from Fitzpatrick Stadium in Portland, Maine.
Perform other related duties as assigned
Preferred Qualities
A passion for soccer and Hearts of Pine
Ability to work in a fast-paced environment.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$16.8 hourly 35d ago
Student Intern - Service Operations
Milton Cat 4.4
Operations associate job in Scarborough, ME
You have challenged yourself in an academic field and are ready to take that challenge to the next level. Internships give you an opportunity to gain valuable, hands-on experience that lets you put your education to work. Our openings are designed to fit into your school schedule, to see Milton CAT from the inside and decide if it's the place to launch your career.
Each year, we hire internships for a variety of positions at our locations throughout New England and upstate New York. There are opportunities to apply your knowledge in areas that include finance, marketing, operations, warehousing, equipment repair, and operations. Interns have opportunities to be exposed to many facets of the business.
This internship will be working with our Service Support Team and will be an opportunity to gain practical experience in service administration within a dynamic and fast-paced heavy equipment environment. Interns will learn about service operations, assist with administrative and management tasks, and contribute to projects that improve processes and customer experience. The program is designed to provide exposure to real-world business practices and prepare students for future careers in our service operations team.
This internship is being offered for summer break 2026 and will be working within our Service Department.
Pay: $20.00/hr.
Interns are considered valuable members of our team, and therefore earn benefits including:
* Real world experience
* Competitive salaries
* Consideration for full-time employment when you graduate
Responsibilities
* Participate in onboarding and training sessions to understand service workflows.
* Perform routine tasks that help maintain smooth shop and field operations.
* Shadow experienced team members to gain insight into daily operations.
* Assist with general administrative tasks such as scheduling, documentation, and data entry.
* Support communication between internal teams and customers.
* Contribute to projects focused on improving efficiency and standardizing processes culminating in end of summer report out
Qualifications
* Must be enrolled in a public, private, or accredited academic institution.
* Fast learner with a 3.0 or higher GPA on a 4.0 scale.
* Excellent computer and related software skills (Microsoft Word, Excel, Outlook).
* Excellent communication and interpersonal skills.
* Demonstrated leadership ability, and team-building skills are all advantages.
* Organization and time management skills.
* Versatility and flexibility to adapt to new situations are essential.
* Able to commute to work location on a daily basis. This is an in-person internship.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.
$20 hourly Auto-Apply 19d ago
Service Operations Coordinator
Facility Door Solutions
Operations associate job in Lewiston, ME
At Facility Door Solutions, our mission is simple: to make a meaningful difference for those we serve, stand out in the lives we touch, and operate with integrity and generosity in everything we do.
We are a progressive, full-service commercial door and overhead business based in Lewiston, Maine, with a vibrant, growth-oriented culture. As we expand our operations, we are seeking a Service Operations Coordinator to join our team. This role will play a crucial part in scheduling service work and supporting customer service efforts, helping us achieve optimal scheduling and customer satisfaction goals. We specialize in inspecting, repairing, and maintaining commercial doors using the latest technology and industry-leading practices, delivering reliable, high-quality solutions tailored to each customer's needs.
The Role
The Service Operations Coordinator plays a central role in our service operation. This is not a traditional dispatcher position. It requires critical thinking, proactive planning, and confident decision-making in a fast-moving environment.
You will triage service requests, anticipate job requirements, coordinate across technicians and trade partners, and manage emergency and after-hours situations, often balancing urgency, logistics, and technician availability in real time.
If you thrive in high-pressure environments, enjoy solving operational puzzles, and can navigate conflict professionally, this role offers impact, autonomy, and growth.
What You'll Do
Triage and prioritize incoming service calls, including emergency requests
Assessing job needs proactively, identifying when coordination with electricians, access control partners, lifts, or other resources are required
Schedule and dispatch technicians based on urgency, skill set, geography, and availability
Manage after-hours and emergency calls, including requesting technician support when needed and handling pushback professionally
Anticipate and prevent scheduling breakdowns by identifying risks before they become service failures
Serve as a primary point of communication between customers, technicians, and internal stakeholders
Document detailed call notes in the system, including decisions made, commitments, and next steps
Maintain a calm, organized, and solution-oriented presence in high-pressure situations
Support customer relationships while setting clear expectations and boundaries
What We're Looking For
Strong critical thinking and situational judgment
Proven ability to be proactive, not reactive
Experience coordinating field service, dispatch, facilities, property management, trades, or similar operations
Comfortable managing conflict and influencing technicians without formal authority
Highly organized and detail-oriented, especially with documentation and systems
Excellent verbal and written communication skills
Ability to remain composed and decisive during emergencies
Willingness to participate in after-hours/on-call coverage as needed
Why Join Us?
Growth Opportunity: Be part of a fast-growing company with a clear path to advancement.
Impactful Work: Your contributions will directly affect customer satisfaction and revenue growth.
Innovative Culture: Join a progressive team that values innovation, accountability, and continuous improvement.
Compensation and Benefits package: Salary range of $65K-$80K, robust benefits and 401K.
$65k-80k yearly Auto-Apply 2d ago
Development & Operations Coordinator
Thehivecareers.Co
Operations associate job in Maine
Job Description
Job Title: Development & Operations Coordinator
Purpose of Role (Operations)
The coordinator will support the administrative, logistical and operational systems of the organization. This role will handle key day-to-day functions that ensure the organization to run smoothly while freeing up the Operations Manager to focus on strategic planning, cross-team coordination and enhance organizational efficiency.
Responsibilities to be Delegated
1. Manage projects such as the Annual Report, overseeing Memorandum of
Understanding (MOU) processes, and interfacing with the social media marketing team on media communication plans
2. Review existing policies and support the development of clear, sustainable frameworks that guide long-term organizational practices
3. Provide logistical support for the planning and execution of external events
4. Support external stakeholders related to programmatic execution, i.e., logistics, etc.
5. Support Scholarship process by drafting Terms of Grant (TOG), coordinating fund disbursement with the Executive Administrative Assistant, and communicating with donors on interview scheduling and candidate selection
6. Manage website content updates
7. Assist in collecting, analyzing, and reporting website and social media performance metrics on a monthly basis
8. Coordinate with board meeting logistical and technological needs
9. Support the tracking and organization of key documents, such as MOUs and TOGs to ensure they are up-to-date, properly logged, and easily accessible
10. Create meeting schedules and coordinate calendars to ensure all stakeholders are informed and prepared
Strategic Value
The coordinator will minimize the need for daily project oversight, allowing the Operations Manager to concentrate on strategic initiatives such as policy/process development and the Choose A Cause website redesign - advancing both operational excellence and long-term organizational growth.
This shift also strengthens cross-functional team support and enables focused efforts on mission-driven strategic priorities.
In the first 30 days, the coordinator will:
Review organizational policies, processes, and manuals to understand workflows
Gain an overview of current and upcoming projects, including key deadlines
Familiarize with shared drive structures and document organization
Attend project meetings to observe workflows and communication styles
Identify key stakeholders and track project deliverables
Begin supporting daily project activities under guidance, moving toward independently managing initiatives such as the Annual Report, Choose A Cause, and social media communications
Complete training on NeonCRM, Mailchimp, and website
By day 60, the coordinator will:
Manage projects such as the Annual Report, oversee MOU processes, and work with the social media team on communication plans
Review and help develop sustainable organizational policies, processes, and manuals
Provide logistical support for external events, programmatic initiatives, and the facilitation of scholarships
Manage website content updates and report on website and social media metrics monthly
Coordinate logistics and technology for board meetings as needed
Maintain and organize key documents such as MOUs
Schedule and coordinate meetings to keep stakeholders informed and prepared
Performance will be measured by:
Alignment with expectations: Deliverables meet established objectives, standards, and formats
Timeliness: Outputs are delivered on schedule, allowing time for review and revision
Checklist: Prioritized checklist of daily tasks utilizing Trello dashboard to organize tasks with deadlines and status updates across department
$33k-46k yearly est. 12d ago
Quality Operations Specialist
Welbehealth
Operations associate job in Augusta, ME
WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits
**Essential Job Duties:**
+ Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities
+ Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures
+ Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms
+ Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations
+ Assist with auditing and ensuring timely completion of all regulatory requirements
+ Gather universe data elements for PACE and mock audits, and support data requests during audits
+ Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed
**Job Requirements:**
+ Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted
+ Minimum of two (2) years of work experience in QI in a healthcare setting
+ Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired
+ Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets
+ Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience
+ Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations
**Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
+ Standard business working hours
+ Full medical, dental, and vision insurance, beginning day one
+ Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
+ And additional benefits
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$68,640-$89,535 USD
**COVID-19 Vaccination Policy**
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
**Our Commitment to Diversity, Equity and Inclusion**
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
**Beware of Scams**
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$68.6k-89.5k yearly Easy Apply 7d ago
Policy Associate I: Training Operations Coordinator
UMS Group 4.2
Operations associate job in Portland, ME
The Catherine Cutler Institute at the University of Southern Maine is seeking a Policy Associate I - Training Operations.
The Policy Associate I: Training Operations will join the Catherine Cutler Institute's Family and Child Welfare Education, Training & System Support (FACETS) team and brings training experience and child welfare content expertise to state and national child welfare initiatives working with a team that is developing cutting-edge work in the areas of child welfare training and workforce development; stakeholder engagement; program assessment, planning, implementation, and evaluation; group facilitation; oversight and direction for existing initiatives; and development of new work by cultivating funding sources.
This position is responsible for operational and instructional support for in-person and online training delivery. The Policy Associate I partners with training leads to plan annual, academic year, and session training calendars. Develops implementation plans for each and executes logistics for complex, inter-related training deliverables. Serves as consistent in-person classroom resource for participants and manages monitoring and reporting on participant progress and course completion. This position delivers instructional support where child welfare content expertise is not required. Assists team leads with planning and staffing recurring Advisory Committee meetings and Training Team meetings with external partners.
This is a grant funded position located on our Portland Campus with a starting annual salary up to $54,080.
The University of Southern Maine offers highly competitive benefits for full-time and eligible part-time employees that includes (but is not limited to):
14 paid holidays plus earned vacation time and sick time.
Health, dental and vision insurance.
Low-cost short-term disability insurance and employer-paid long-term disability insurance.
Employer-paid basic life insurance and supplemental life insurance.
A tuition waiver program for employees and their spouse or dependent child(ren).
A 403(b)-retirement plan with employer contribution.
Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses.
To learn more, please review the Benefits Information Summary.
The University of Southern Maine is a vibrant academic community located in the greater Portland, Maine area, including campuses in Portland, Gorham, Lewiston, and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs, emphasizing hands-on learning, community engagement, and interdisciplinary collaboration. With a highly engaged student-centered learning environment, USM is a steward of higher education, helping drive the economic, cultural, and civic life in the communities where our campuses are located and beyond. USM is committed to providing expanded access to high-quality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM, visit About Our University.
The University of Southern Maine fosters a welcoming and supportive campus environment that respects and appreciates varied perspectives, enhancing teaching, learning, personal growth, and overall institutional achievement. We welcome applications from candidates of all backgrounds who share our dedication to academic excellence and the enrichment of our community.
We are dedicated to our Service Promise,
Student Focused Every Day
and seek a team member who embraces this commitment and upholds our core values of Respect & Care, Integrity, Equity, and Responsiveness.
Required Qualifications and Skills:
Bachelor's degree and three to five years of relevant experience.
Demonstrated ability to manage competing priorities, maintain accurate, timely task execution, and coordinate complex logistics.
Strong customer service and problem-solving skills.
Comfort with common training technologies (e.g., PowerPoint, Zoom).
Ability to work independently and collaboratively on a fast-paced training team.
To apply, click on the ‘Apply Now' button below or visit our USM Careers Page and submit the following:
Cover Letter
Resume/Curriculum Vitae
Finalist candidates will be asked to provide a list of the names and contact information for references.
For full consideration please submit all required materials by January 21, 2026.
We are not able to consider applicants who require Visa sponsorship support.
Appropriate background screening will be conducted for the successful candidate.
The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling ************, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at ************************
Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish, and distribute an Annual Security Report (ASR), and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. View the University's Annual Security Report (PDF). If you wish to have a paper copy of the ASR or need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact our Public Safety Office at ************.
$54.1k yearly Auto-Apply 13d ago
Facility Operations Specialist
GBTI Solutions
Operations associate job in Houlton, ME
Job Summary: The Facility Operations Specialist will ensure the maintenance, repair, and operational efficiency of various facilities, collaborating with the Facility Operations Functional Lead to deliver high-quality services, comply with safety standards, and align with organizational goals. Key Responsibilities
Facility Maintenance and Repair (M&R): Oversee and coordinate routine and emergent maintenance, repair, and minor construction activities, ensuring 98% on-time completion of work orders.
Operational Oversight: Monitor facility systems (e.g., HVAC, electrical, plumbing) and ensure compliance with safety regulations, conducting monthly inspections and reporting findings.
Budget and Resource Management: Assist in managing facility-related budgets (up to $5M per site annually), tracking expenditures, and optimizing resource allocation to support cost efficiency goals.
Coordination and Reporting: Collaborate with subcontractors and stakeholders, submitting monthly M&R status reports and maintaining records in designated management software.
Rapid Transition Support: Facilitate 30-day transition periods for new or upgraded facilities, ensuring seamless operational handovers.
Quality Assurance: Ensure high-quality deliverables by conducting quality checks on maintenance tasks and addressing non-compliance issues within 48 hours.
Innovative Technology Implementation: Support the integration of innovative facility management technologies (e.g., IoT sensors, automated systems) to enhance operational efficiency.
Risk Mitigation: Identify and mitigate risks (e.g., staffing shortages, equipment failures) through proactive planning and coordination with the project management team.
Qualifications
Education: Bachelor's degree in Facilities Management, Engineering, or related field (or equivalent experience).
Experience: Minimum 5 years in facility operations, with at least 2 years supporting contracts. Experience with M&R, BOMR, and remote site management preferred.
Certifications: OSHA 30-Hour Construction Safety, Certified Facility Manager (CFM) or equivalent a plus.
Technical Skills: Proficiency in facility management software, MS Office (Excel, Project); familiarity with compliance standards.
Clearance: Ability to obtain a background investigation clearance; current clearance a plus.
Other: Valid driver's license; willingness to travel to various sites (up to 25%).
About GBTI GBTI Solutions, Inc.(GBTI) is revolutionizing how IT works, leveraging innovative and cutting edge technology to deliver time efficient, high-quality, and cost- effective business solutions to government, commercial, and non-profit clients across three continents. Since our founding in 2005, we have delivered customized solutions designed to meet each client's needs and requirements. Our innovative products, GEMS and ION each offer new insight on Human Resources and Physical Assets. GBTI works to truly understand these needs so that we can effectively solve their technical and business challenges while providing added value through a comprehensive solution approach. We deliver our solutions and products through four core practices centered upon Software Development, Data Management, Intelligent Transformation, and Research & Development (R&D): Currently, the GBTI Innovation Lab is working with leading edge technologies like Artificial Intelligence, Machine Learning, Rapid Acquisition and Blockchain for research and development.
Mission Statement
GBTI is revolutionizing how IT works, leveraging innovative and cutting edge technology to deliver time efficient, high- quality, and cost-effective business solutions.
To achieve this mission, GBTI has adopted the following core values:
Quality - Everything we do must meet high and measurable quality standards and applicable requirements.
Responsiveness - We must listen to our clients and respond quickly to their specific and changing needs. We must respond to problems very quickly and provide timely solutions.
Care - We must care about our clients. We must care about our people. We must care about each other. We must care about the company that carries our people's dreams.
Growth - We must help our clients, our people and our company to continually grow in value and capability.
Fun - We must create a working environment such that clients have fun to work with us and our people have fun to work with each other.
Improvement - We must monitor, measure, analyze, and evaluation our operations and performance continuously to achieve continual improvement of our operations and performance
As any company, GBTI often faces challenging situations and must make critical decisions. This set of core values are our guiding principles in making tough choices. This set of core values are also the foundation for our business strategy, our recruitment process, our solution methods, our management approaches, and our relationships with our clients and with our people.
$43k-65k yearly est. Auto-Apply 60d+ ago
Supply Chain Product Management Co-op Fall 2026
Delhaize America 4.6
Operations associate job in Scarborough, ME
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Co-op Program Overview:
Get an insider view of the fast-changing grocery retail industry while developing relevant business, technical and leadership skills geared towards enhancing your career. This paid Co-op experience is an opportunity to help drive business results in an environment designed to promote and reward diversity, innovation and leadership. Our mission is to create impactful early talent programs that provide cohorts with meaningful project work, learning and development sessions, and mentorship opportunities.
Applicants must be currently enrolled in a bachelor's or master's degree program. Applicants must be currently authorized to work in the United States on a full-time basis and be available from July 13, 2026 through December 4, 2026. We have a hybrid work environment that requires a minimum of three days a week in the office. Please submit your resume including your cumulative GPA. Transcripts may be requested at a future date.
* Approximate 6-month Co-op session with competitive pay
* Impactful project work to develop your skills/knowledge
* Career assistance & mentoring in obtaining full time positions within ADUSA
* Leadership speaker sessions and development activities
* One-on-one mentoring in your area of interest
* Involvement in group community service events
* Networking and professional engagement opportunities
* Access to online career development tools and resources
* Opportunity to present project work to company leaders and gain executive visibility
Department/Position Description:
The Product Management is a portion of the greater Supply Chain Analytics team. We work to build, supply, and support data products that allow the Supply Chain visibility to key performance metrics and operational data for daily decision making. We partner with cross-functional teams and specialized teams to coordinate efforts that insure accurate and timely data feeds to support our partner's needs across the organization.
Our Mission: We combine data products and technology to deliver high quality long term, sustainable and scalable solution to our customers, while also partnering with IT to monitor data quality and timeliness
Our Vision: Create Supply Chain enterprise data products that allow users to self-serve and includes all of the Vendor to Shelf data they need to make effective decisions so that we improve Supply Chain performance across the portfolio.
During the Spring session, the Co-Op will be responsible for planning, executing, tracking, and closing our Sprints within the team. During these Sprints the Co-Op will learn how to work within a team that is made up of several functional areas, gain an understanding of how research and discovery is a critical step in the development process, and can work with subject matter experts and cross functional business partners. The Co-Op will also have the opportunity to gain understanding of our system connectivity, data availability, and data quality while gaining understanding of how this impacts the Business.
Qualifications:
* Currently pursuing a BS/BA, MS, or PhD in Computer Science or a related field
* Knowledge of SQL/Python
* Basic understanding of Agile process (Kanban)
* Basic understanding of a cloud-based environments (Databricks preferred).
* Experience working in a collaborative group setting
* Experience using analytical thinking and problem-solving skills
* Demonstrated ability to communicate clearly, appropriately and effectively
Individual cohort pay rates vary based on location, academic year, and position.
ME/NC/PA/SC Salary Range: $18.10 - $31.00
IL/MA/MD Salary Range: $20.00 - $34.20
#LA-LI1
#hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
$18.1-31 hourly 60d+ ago
Development Operations Coordinator
Andwell Health Partners
Operations associate job in Lewiston, ME
At Andwell, you don't just work here, you belong.
Being part of the team at Andwell Health Partners means belonging to a community of people with purpose-dedicated to enhancing the quality of life for those we serve by providing innovative and compassionate health care in the comfort of their homes and communities.
As Maine's largest independent nonprofit home and community healthcare organization, we serve individuals and families with home health, hospice, behavioral health, and care management services across the state. Join an award-winning team recognized as a Best Places to Work in Maine, where collaboration, growth, and belonging are part of our everyday culture.
What You'll Do:
As the Development Operations Coordinator, you'll play a vital role in supporting our fundraising and donor engagement strategies by managing donor data, processing contributions, and coordinating event logistics. Your attention to detail and passion for meaningful work will directly support our mission and community impact.
Key responsibilities include:
Manage and maintain the donor database: input gifts, maintain records, and generate acknowledgments
Ensure data accuracy, integrity, and timely processing of gifts and pledges
Create reports, queries, and dashboards to inform fundraising and stewardship efforts
Support matching gifts and donor research
Assist with fundraising event logistics and manage related data
Maintain documentation for major/planned gifts and donor interactions
Provide administrative support for the Community Engagement Officer and Development team
Help maintain an organized office and shared storage space
Maintain confidentiality of donor information at all times
What You'll Bring:
3+ years of relevant experience; nonprofit development preferred
Experience with donor database systems (e.g., DonorPerfect, Raiser's Edge)
1+ years of fundraising or related administrative experience
Strong attention to detail, organizational, and communication skills
Proficiency in Microsoft Office Suite
A flexible, self-motivated, and mission-driven mindset
Bachelor's degree preferred
Reliable vehicle, valid driver's license, and proof of insurance required
Benefits:
Incredibly flexible Health Insurance Plans
Education Reimbursement for continued growth
Generous Paid Time Off
Real opportunities for internal promotion
A welcoming workplace culture where you truly belong
Equal Opportunity Employer
Andwell Health Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status.
Apply today and help us create a healthier, more connected Maine-one donor, one family, one community at a time.
$32k-45k yearly est. Auto-Apply 60d+ ago
Camp Operations Coordinator
Chewonki Foundation Inc. 3.3
Operations associate job in Wiscasset, ME
Are you an organized, creative, and energetic leader ready to bring unforgettable moments to life? As the
Operations Coordinator
, you'll be at the helm of planning and executing all camp special events-from exciting evening activities to thrilling excursion days. You'll also play a key role in fostering a positive, vibrant staff culture and supporting staff development. If you're ready to create magic and make a lasting impact, join our team this summer at Chewonki!
$35k-40k yearly est. Auto-Apply 28d ago
Finance Operations Specialist
Hometown Health Center 4.0
Operations associate job in Newport, ME
Hometown Health Center (HHC) is seeking a detail-driven, analytical and collaborative Finance Operations Specialist to support our financial health and daily business operations. This key role manages payroll administration, benefits coordination and financial transactions-ensuring accuracy, compliance and support for both employees and leadership.
As HHC continues to grow, we're excited to open a state-of-the-art facility in Palmyra later this year featuring onsite daycare and a wellness center with a gym, indoor walking track, and courts-designed to support the well-being of our team.
About HHC
Hometown Health Center is a Federally Qualified Health Center (FQHC) serving rural Maine with high-quality medical, dental and behavioral health care. From our health centers in Dexter, Newport and a School-Based Health Center in RSU 19, we provide over 32,000 visits each year to patients who may otherwise lack access to care. At HHC, we believe everyone deserves a healthy, supported life-and that starts with our team.
What You'll Do
Administer and process bi-weekly payroll for all employees with accuracy and compliance
Manage payroll deductions, wage garnishments and benefits administration
Respond to employee inquiries related to payroll, timekeeping and benefits
Process accounts payable and receivable, ensuring timely payments and accurate records
Maintain financial documentation and support internal/external audits
Prepare routine and ad hoc financial reports to inform management decisions
Work cross-functionally with HR, leadership and external vendors to streamline financial processes
What You Bring
Associate's degree in Finance, Accounting, or a related field; Bachelor's degree preferred
Minimum 2 years' experience in payroll, A/P, A/R, or financial operations
Strong knowledge of payroll systems, benefit administration, and finance tools
High level of accuracy, organization, and confidentiality
Excellent communication skills and customer service mindset
Proficiency with Microsoft Excel and accounting/payroll software
Preferred Qualifications:
Certification such as CPP (Certified Payroll Professional) or CPA
Experience in healthcare, nonprofit, or FQHC financial operations
Familiarity with reporting tools and electronic HR/finance platforms
Why Join HHC?
Mission-driven healthcare organization improving lives in rural Maine
Supportive, values-based team culture
New wellness-focused facility opening soon with onsite daycare and fitness center
Competitive salary and benefits package
Make a meaningful impact behind the scenes of a community health leader
Apply today to become part of the Hometown Health Center finance team.
$56k-77k yearly est. Auto-Apply 15d ago
Deposit Operations Specialist
Rockland Savings Bank FSB
Operations associate job in Rockland, ME
The Deposit Operations Specialist position at Rockland Savings Bank is a vital part of the daily function of our financial institution. This position is responsible for assisting with quality assurance, reconciliations, fraud and BSA monitoring, electronic banking requests, ensuring regulatory compliance, and research and support. This individual must have excellent communication skills, accuracy and attention to detail. Time management and the ability to prioritize and complete tasks by determined deadlines are a must.
Duties and Responsibilities
Displays knowledge of bank policies, procedures, and software.
Ensures compliance with federal and state regulations, as well as internal bank policies and procedures
Takes ownership of concerns and follows through with a resolution. Can work independently and with peers. Has the ability to analyze complex transactions and is able to confidently make informed decisions. Prioritizes meeting deadlines while maintaining a high level of accuracy.
Performs corrections and research in a timely manner while working with the deposit department, accounting department and/or Fiserv.
Processes incoming wires and tracks all incoming and outgoing wires.
Research and process returned checks.
Reviews of all new account set-ups, account and customer maintenance, and monetary transactions to ensure compliance with bank policies and regulations.
ACH processing including rejected transactions, reclamations, stop payments, and disputes.
Overdraft review.
Assists with tax levies, subpoenas, attachments, and verification of deposits.
Assists the BSA Officer with identifying, completing, and filing CTRs and SARs with FINCEN.
Assists the BSA Officer with fraud and money laundering alerts in Fiserv's FCRM system.
Processes and investigates disputed and fraudulent transactions.
Processing of dormant and escheated accounts.
Assists Accounting with reconciliations of Zelle, ACH, and check inclearing.
Assists with Electronic Banking requests involving online banking, mobile banking, debit cards, mobile deposits, Zelle and bill pay.
Assist management with creating and revising policies and procedures.
Performs other duties as requested.
Skills:
Organized
Flexible
Detail oriented
Professional
Multitasking
Work independently
Focused
Proficient in:
Word and Excel
Time management
Banking Regulations
Verbal and written communication
$45k-71k yearly est. 60d+ ago
Media Operations Specialist
Media.Monks 4.1
Operations associate job in Stockholm, ME
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As a Media Operations Specialist focusing on reselling, you can expect to support clients with technical advice related to the Google Marketing Platform and, in some cases, manage campaigns directly in the platform. Successful team members in this role will demonstrate the ability to support ongoing and one-off media efforts for clients both individually and in strong collaboration with other team members.
Responsibilities:
* Own the client relationships with several clients buying the Google Marketing Platform from Monks.
* Provide technical support to clients who have bought the Google Marketing Platform from Monks.
* Educate clients on how to use the Google Marketing Platform.
* Identify opportunities to develop your client base.
* Supporting the sales team with pre-sales proposal responses, technical demos, and marketing efforts.
* Developing and growing relationships with various stakeholders on the client-side (from Google partners, intermediary agencies, client-side executives, and daily points of contact) in order to ascertain business needs and add long-term value
* Capacity to scale learnings from clients and products to other internal team members and across the Account Management organisation
* Ability to present confidently to different stakeholders, ranging from Junior to C-Suite executives
* Contributing to our culture with a collaborative, team-oriented attitude
About You
The essentials:
* 3-5 years of online advertising experience, whether at a publisher, agency, trading desk, technology company, or end-advertiser
* Domain expertise in marketing, primarily programmatic advertising.
* Experience with the Google Marketing Platform, especially Display & Video 360.
* Strong attention to detail.
* Fluent in English and Swedish
* Strong data analysis abilities (e.g. familiarity with Excel v-lookups, pivot tables, and basic functions)
* Strong analytical and consulting skills, rooted in the ability to draw and communicate insights from multiple data points
* Excellent consultative approach to developing and managing business relationships
* Innovative thinker with prior evidence of successfully executing on ideas
* Ambition to perform unprecedented tasks and obtain new skills, be comfortable with uncertainty and adapt to a rapidly changing environment
* Ability and desire to scale knowledge and learning to other junior (and at times senior) team members
Not a must, but a plus:
* Experience working with other DSPs or platforms:
* The Trade Desk
* Amazon DSP
* Google Ads
* Meta Ads
* LinkedIn Ads
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
#LI-RE1 #LI-Hybrid
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI-managed by the industry's best and most diverse digital talent-to help the world's trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.
$54k-73k yearly est. 60d+ ago
Operations Associate / Delivery Driver
Maine Lobster Now
Operations associate job in Saco, ME
Job Description
Prepare product packaging by taping boxes and adding appropriate insulation
Pull, wrap, and pack merchandise in accordance with relevant procedures and standards
Confirm contents of order against the packing slip
Attach the correct packing slip and shipping label to the order
Record all impaired or damaged items
Prepare and stock products, as needed
Maintain a clean work area
Utilize efficiency at all times
Perform additional duties as assigned
Physical Demands:
Able to lift 15 pounds frequently and up to 50 pounds occasionally
Able to stand on feet for the duration of the shift
Able to twist, bend, and kneel during shift as needed
Benefits -
Eligible for group medical, dental, and vision insurance within 30 days
Company-paid short term and long term disability
401(k) Plan & Match - 100% match on your first 3% and 50% match on your next 2% of contributions. Eligible after 1 year.
$39k-71k yearly est. 3d ago
Facility Operations Specialist
GBTI Solutions Inc.
Operations associate job in Houlton, ME
Job DescriptionJob Summary: The Facility Operations Specialist will ensure the maintenance, repair, and operational efficiency of various facilities, collaborating with the Facility Operations Functional Lead to deliver high-quality services, comply with safety standards, and align with organizational goals.
Key Responsibilities
Facility Maintenance and Repair (M&R): Oversee and coordinate routine and emergent maintenance, repair, and minor construction activities, ensuring 98% on-time completion of work orders.
Operational Oversight: Monitor facility systems (e.g., HVAC, electrical, plumbing) and ensure compliance with safety regulations, conducting monthly inspections and reporting findings.
Budget and Resource Management: Assist in managing facility-related budgets (up to $5M per site annually), tracking expenditures, and optimizing resource allocation to support cost efficiency goals.
Coordination and Reporting: Collaborate with subcontractors and stakeholders, submitting monthly M&R status reports and maintaining records in designated management software.
Rapid Transition Support: Facilitate 30-day transition periods for new or upgraded facilities, ensuring seamless operational handovers.
Quality Assurance: Ensure high-quality deliverables by conducting quality checks on maintenance tasks and addressing non-compliance issues within 48 hours.
Innovative Technology Implementation: Support the integration of innovative facility management technologies (e.g., IoT sensors, automated systems) to enhance operational efficiency.
Risk Mitigation: Identify and mitigate risks (e.g., staffing shortages, equipment failures) through proactive planning and coordination with the project management team.
Qualifications
Education: Bachelors degree in Facilities Management, Engineering, or related field (or equivalent experience).
Experience: Minimum 5 years in facility operations, with at least 2 years supporting contracts. Experience with M&R, BOMR, and remote site management preferred.
Certifications: OSHA 30-Hour Construction Safety, Certified Facility Manager (CFM) or equivalent a plus.
Technical Skills: Proficiency in facility management software, MS Office (Excel, Project); familiarity with compliance standards.
Clearance: Ability to obtain a background investigation clearance; current clearance a plus.
Other: Valid drivers license; willingness to travel to various sites (up to 25%).
$43k-65k yearly est. 13d ago
Finance Operations Specialist
Hometown Health Center 4.0
Operations associate job in Newport, ME
Job Description
Hometown Health Center (HHC) is seeking a detail-driven, analytical and collaborative Finance Operations Specialist to support our financial health and daily business operations. This key role manages payroll administration, benefits coordination and financial transactions-ensuring accuracy, compliance and support for both employees and leadership.
As HHC continues to grow, we're excited to open a state-of-the-art facility in Palmyra later this year featuring onsite daycare and a wellness center with a gym, indoor walking track, and courts-designed to support the well-being of our team.
About HHC
Hometown Health Center is a Federally Qualified Health Center (FQHC) serving rural Maine with high-quality medical, dental and behavioral health care. From our health centers in Dexter, Newport and a School-Based Health Center in RSU 19, we provide over 32,000 visits each year to patients who may otherwise lack access to care. At HHC, we believe everyone deserves a healthy, supported life-and that starts with our team.
What You'll Do
Administer and process bi-weekly payroll for all employees with accuracy and compliance
Manage payroll deductions, wage garnishments and benefits administration
Respond to employee inquiries related to payroll, timekeeping and benefits
Process accounts payable and receivable, ensuring timely payments and accurate records
Maintain financial documentation and support internal/external audits
Prepare routine and ad hoc financial reports to inform management decisions
Work cross-functionally with HR, leadership and external vendors to streamline financial processes
What You Bring
Associate's degree in Finance, Accounting, or a related field; Bachelor's degree preferred
Minimum 2 years' experience in payroll, A/P, A/R, or financial operations
Strong knowledge of payroll systems, benefit administration, and finance tools
High level of accuracy, organization, and confidentiality
Excellent communication skills and customer service mindset
Proficiency with Microsoft Excel and accounting/payroll software
Preferred Qualifications:
Certification such as CPP (Certified Payroll Professional) or CPA
Experience in healthcare, nonprofit, or FQHC financial operations
Familiarity with reporting tools and electronic HR/finance platforms
Why Join HHC?
Mission-driven healthcare organization improving lives in rural Maine
Supportive, values-based team culture
New wellness-focused facility opening soon with onsite daycare and fitness center
Competitive salary and benefits package
Make a meaningful impact behind the scenes of a community health leader
Apply today to become part of the Hometown Health Center finance team.
$56k-77k yearly est. 14d ago
Deposit Operations Specialist
Rockland Savings Bank FSB
Operations associate job in Rockland, ME
Job Description
The Deposit Operations Specialist position at Rockland Savings Bank is a vital part of the daily function of our financial institution. This position is responsible for assisting with quality assurance, reconciliations, fraud and BSA monitoring, electronic banking requests, ensuring regulatory compliance, and research and support. This individual must have excellent communication skills, accuracy and attention to detail. Time management and the ability to prioritize and complete tasks by determined deadlines are a must.
Duties and Responsibilities
Displays knowledge of bank policies, procedures, and software.
Ensures compliance with federal and state regulations, as well as internal bank policies and procedures
Takes ownership of concerns and follows through with a resolution. Can work independently and with peers. Has the ability to analyze complex transactions and is able to confidently make informed decisions. Prioritizes meeting deadlines while maintaining a high level of accuracy.
Performs corrections and research in a timely manner while working with the deposit department, accounting department and/or Fiserv.
Processes incoming wires and tracks all incoming and outgoing wires.
Research and process returned checks.
Reviews of all new account set-ups, account and customer maintenance, and monetary transactions to ensure compliance with bank policies and regulations.
ACH processing including rejected transactions, reclamations, stop payments, and disputes.
Overdraft review.
Assists with tax levies, subpoenas, attachments, and verification of deposits.
Assists the BSA Officer with identifying, completing, and filing CTRs and SARs with FINCEN.
Assists the BSA Officer with fraud and money laundering alerts in Fiserv's FCRM system.
Processes and investigates disputed and fraudulent transactions.
Processing of dormant and escheated accounts.
Assists Accounting with reconciliations of Zelle, ACH, and check inclearing.
Assists with Electronic Banking requests involving online banking, mobile banking, debit cards, mobile deposits, Zelle and bill pay.
Assist management with creating and revising policies and procedures.
Performs other duties as requested.
Skills:
Organized
Flexible
Detail oriented
Professional
Multitasking
Work independently
Focused
Proficient in:
Word and Excel
Time management
Banking Regulations
Verbal and written communication