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Operations associate jobs in New York - 1,126 jobs

  • Junior Operations Associate

    International Leadership Charter High School 4.3company rating

    Operations associate job in New York, NY

    The International Leadership Charter High School is a high performing College Preparatory high school dedicated to providing an exceptional secondary school education to first and second generation students to graduate college ready. The International Leadership Charter High School implements an academically rigorous Regents and college-preparatory curriculum that elevates students' intellectual capacity, and provides a superior high school education. Our Charter High school is in the Top 1% High School out of 500 NYC Public High Schools and Recipient of Bronze Award from U.S. News & World Report for Best High Schools nationally 2013 through 2024. Position Duties and Expectations: The ideal candidate will be an effective communicator including the ability to take direction from School Leadership and work with diverse members of the community including teachers, administrators, parents and students. The ability to function effectively in a school environment and support the professional culture and traditions of the school is essential. • The ability to work in a team to solve problems. Strong interpersonal written, oral and social skills to collaborate with colleagues • Experience with DOE systems: ATS, SIS, SESIS, FAMIS, and Vendor Portal. • Data Entry and Management of Student Information System; assist school administration with breakfast and school wide lunch supervision. • Support with the management of the student lottery and waitlist, open house events and overall enrollment process. Fielding calls for registration and open houses. • Organize student recruitment and liaison with community based organizations. • Assist with the maintenance and updating of student records and with the management of student Metro Cards and distribution. • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. • Competent use of technology and work related applications. Minimum Requirements • Bachelor's Degree required, Master's degree in administration or business is a plus. • Strong work tenure, preferably in a non-profit organization or 3 years of work experience at a charter school is preferred. Compensation: Compensation at International Leadership Charter High School is extremely competitive and commensurate with experience. We offer an excellent benefits package and opportunities for professional and personal growth. Salary Commensurate with Experience: $65,000.00 - $85,000.00 per year Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Please send Cover Letter and Resume to **************** and *******************
    $65k-85k yearly 2d ago
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  • Operations Associate

    Harbor.Ai

    Operations associate job in New York, NY

    Harbor.ai is an InsurTech startup aiming to revolutionize the enterprise insurance market. Our technology simplifies the process for insurance brokers to identify optimal coverage for their clients continuously, and this is just the beginning. Our mission is to revolutionize underwriting for better, faster, and smarter processes. As we pursue this goal, we are implementing a data-driven business model that fundamentally reshapes how insurance products are sold. Established in 2018, Harbor.ai is venture-backed and based in New York. Note: This role is 100% on-site at our Corporate Headquarters in New York City. Basic Qualifications Bachelor's degree 2+ years of experience in operations, program management, or related operational roles Track record of managing cross-functional projects and driving initiatives to completion Preferred Qualifications Experience in insurance operations, InsurTech, or FinTech environments Familiarity with specialty insurance workflows (surplus lines, underwriting, or broker operations) Experience in fast-paced technology or startup environments Key Responsibilities Drive operational initiatives that support insurance workflow automation and process improvements Collaborate with product, engineering, and business development teams to execute strategic priorities Manage cross-functional projects related to carrier partnerships, broker operations, or platform enhancements Coordinate meetings, project timelines, and resource allocation across teams Prepare regular status updates and operational reports for leadership Support data-driven decision making through operational analytics and process metrics Required Skills & Experience 1+ years in program or operations management with proven execution track record Strong analytical and problem-solving capabilities, particularly around process optimization Excellence in stakeholder management and executive-level communication Proficiency with project management tools and productivity platforms Demonstrated ability to document processes and identify operational improvements Success Traits Strong ownership mindset with exceptional attention to detail Thrives in fast-paced, dynamic startup environments Professional maturity with sound judgment in ambiguous situations Adaptable and collaborative across all organizational levels Comfortable navigating insurance industry terminology and workflows Please note that any emails from recruiters will be printed, then ceremoniously disposed of. Working with Harbor.ai Harbor is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to ******************** Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. Harbor is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor, its employees, and others as required or permitted by law. Additionally, Harbor.ai participates in the E-Verify program in certain locations, as required by law. Harbor is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ********************
    $53k-100k yearly est. 3d ago
  • CLO Investment Operations Associate

    Analytic Recruiting Inc.

    Operations associate job in New York, NY

    A NY-based Fixed Income Asset Manager is looking for a fixed-income investment operations Associate to work directly with portfolio managers and the operations team to manage operational aspects of the existing book and to assist with expanding and improving operational systems and processes in the future. Candidates must have a deep understanding of bank loans, Collateralized Loan Obligations (CLOs), and other complex fixed income structures. Client is seeking candidates who (1) understand the fixed income market, bond math, and underlying mechanisms rather than simply processing tasks, (2) are detail-oriented, and (3) possess advanced Excel skills. Responsibilities: Monitor all MBS, CLO, ABS, and related derivative trades Reconcile, clear, and settle all fixed-income and derivative trades Work closely with major sell-side trading counterparties on all trading operations issues Monitor all the data that enters the firm's portfolio management, performance, and accounting systems Requirements: Must have 1-2 years of front-office structured products trading desk experience Must have 2+ years of relevant fixed-income trade capture, settlements, and operational experience related to MBS, CLO's and other securitized fixed-income products Must 1) understand the market, bond math and underlying mechanisms rather than simply processing tasks, (2) are detail-oriented, and (3) possess advanced Excel skills. Must have structured product knowledge Strongly prefer candidates who have experience working with Charles River's Order Management System Must have experience reviewing and analyzing term sheets and credit agreements Superior communication skills Must have experience working with both external clients and internal operations Must have Excel and MS application experience Must be looking to join a top-tier organization that can offer career growth opportunities Client can only hire US Citizens or Permanent Residents- No Visa sponsorship Keywords: Middle and Back Office, Operations, Charles River, Structured Credit, MBS, CLO, Trade Capture, Settlements, Reconciliation, Fixed Income, Derivatives, Term sheets, credit agreements Please send resume to jeg@analyticrecruiting.com
    $53k-100k yearly est. 1d ago
  • Textile Production & Operations Associate

    The Kasper Group 3.6company rating

    Operations associate job in New York, NY

    The Kasper Group is an apparel industry leader, offering women wardrobe solutions for their wear-to-work and special occasion dressing needs. Driven by excellence and exceptional talent, The Kasper Group has remained a forerunner in fashion for over 30 years. We are committed to delivering iconic brands ( Kasper, Anne Klein, LeSuit, Kenneth Cole ), relevant fashions and trusted, quality products to our consumers. So be a part of the exceptional talent! About the Role We are currently seeking a proactive, detail-oriented Textile Operations Assistant to join our team. This is a technical execution role focused on the "science" of apparel. While you will interface with the design team, the core of this position is centered on data integrity, vendor communication, and production accuracy. We are looking for a candidate who finds satisfaction in organizational excellence and high-level data management. Key Responsibilities PLM & Database Management: Own the entry and daily maintenance of the PDM/PLM database. Ensure all production fabric detail sheets are accurate and updated in real-time. Production Integrity: Generate and proofread detailed labeling and packing specifications. Act as the final line of defense to ensure data accuracy before it reaches overseas vendors. Excel-Driven Tracking: Manage fabric lifecycles and Time & Action (T&A) calendars. You will be responsible for flagging delays and ensuring target completion dates are met. Technical Communication: Interface with design and color teams to ensure color-matching standards are met. Communicate technical fabric questions clearly and concisely to overseas factories. Library Archiving: Maintain the fabric library of physical standards, ensuring it is organized and accessible for both design and production teams. Requirements BA in Fashion Merchandising, Supply Chain Management, Textile Development, or a related Business field. Must be highly proficient in Microsoft Excel. You should be comfortable navigating large datasets, using filters, and maintaining complex spreadsheets (experience with VLOOKUPs and Pivot Tables is a significant plus). Proven ability to organize and prioritize a high-volume workload in a fast-paced environment. You must have a natural "retention for facts" and department systems. Excellent command of the English language with the ability to communicate technical specifications clearly to interdepartmental teams and overseas offices. Extreme attention to detail. You are someone who double-checks your work and understands the impact of a single data error on the production cycle. Salary Range: 68K - 70K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit. An EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nation origin, disability or protected veteran status.
    $48k-87k yearly est. 4d ago
  • Database and Financial Operations Associate

    Caringkind, The Heart of Alzheimer's Caregiving

    Operations associate job in New York, NY

    The Database and Financial Operations Associate is responsible for administrative database operations to support the finance and development departments - reports to the Donor Services Manager. Responsibilities include: Accurate processing of daily donations and pledges via cash, check, credit card, direct deposit, and stock. Prepares timely donor acknowledgment letters, invoices, and receipts for individual, foundation, and corporate gifts and grants. Enter, update, and correct constituent data in the 200,000+ database to ensure accurate reports and recordkeeping. Create fundraising reports (various campaigns, events, and mailings) and other database reports as needed. Maintain records of all donations, pledges, and matching gifts in both paper and electronic formats. Help to reconcile donations and generate reports for the Finance Department. Provide support for financial accounting functions, including: Assist in accounts payable, accounts receivable, and journal entries. Reconcile bank statements, petty cash, credit cards, and other expenses. Assist in annual audit. Additional responsibilities as assigned. Position Requirements: Associate or bachelor's degree in a related field, preferably accounting, business, or computer science. Preferably 3 years' database experience in a not-for-profit finance or fundraising organization. Proficiency in database management, preferably Salesforce and Classy fundraising platforms. Proficiency in Microsoft Word, Excel, and Access. Must be detail-oriented and able to meet deadlines. Ability to prepare information concisely and effectively. Ability to organize and prioritize work. Attention to detail and deadlines. Ability to work independently with minimal supervision. Excellent interpersonal skills. Job Type: Full-time Salary: $50,000.00 - $55,000.00 per year Benefits: Dental insurance Health insurance Paid time off Schedule: 8-hour shift Monday to Friday Ability to commute/relocate: New York, NY 10017: Reliably commute or planning to relocate before starting work (Preferred) Experience: Database administration: 1 year (Preferred) Salesforce: 1 year (Preferred) Work Location: In person How to Apply To apply please submit cover letter and resume to **********************. Subject line Database and Financial Operations Associate About CaringKind CaringKind is a leading nonprofit organization dedicated to supporting individuals, families, and communities affected by Alzheimer's disease and related dementias. By providing compassionate care, education, and resources, we empower those impacted to navigate their journey with dignity and resilience. CaringKind is an Equal Opportunity Employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. Join our team and help us raise awareness, foster compassion, and empower those affected by Alzheimer's and related dementias. We look forward to hearing from you!
    $50k-55k yearly 15h ago
  • Delivery Operations Coordinator

    Ashley | The Wellsville Group

    Operations associate job in Batavia, NY

    Our Batavia, NY location is looking for a detail-oriented Delivery Operations Coordinator to manage scheduling, coordinate with guests, and support our delivery teams. You'll ensure every delivery runs smoothly and every guest has a great experience! What You'll Do: Scheduling & Guest Communication Monitor and organize the inbox daily, responding promptly. Schedule deliveries accurately-confirm addresses, order details, phone numbers, and explain the process clearly. Contact guests to book deliveries, share operating hours, and keep communication consistent. Follow up daily until every delivery is confirmed. Performance & Guest Support Meet or exceed KPIs for scheduling efficiency, on-time delivery, and guest satisfaction. Submit Route Change Forms and Account Reviews, following up to resolve issues. Track deliveries in real-time to ensure accuracy and timeliness. Respond quickly to guest inquiries via Podium and other channels, aiming for one-call resolutions. Take on additional tasks as needed to support the team. What You Bring: Strong computer skills, including typing and Microsoft Office. Clear, professional phone presence. Customer service experience (preferred). Ability to multitask and stay focused in a busy environment. Comfortable sitting for up to 4 hours at a time. High School Diploma or GED. The Environment: Fast-paced office setting that rewards organization and adaptability. Monday-Friday 8AM-430PM, rotating Saturdays 8AM-430PM After training is complete, we can discuss a hybrid work option! Compensation details: 17 Hourly Wage PI693c032a90ce-37***********7
    $38k-56k yearly est. 3d ago
  • Operational Specialist

    Well X Spring

    Operations associate job in New York, NY

    Well X Spring is an innovative startup in the medical and decentralized science (DeSci) industry. Our mission is to develop a secure, decentralized healthcare application that empowers individuals to curate and value their data ownership. We are committed to leveraging cutting-edge technology to transform the healthcare data landscape. At Well X Spring, we are dedicated to fostering impactful change in how healthcare data is managed and utilized. Role Description This is a full-time, on-site Operational Specialist role located in Brooklyn, NY. The Operational Specialist will oversee and streamline day-to-day operations to ensure organizational efficiency and productivity. Responsibilities include managing projects, supporting operational processes, improving systems, and contributing to strategic initiatives. Additionally, the specialist will collaborate with teams across departments to identify and implement solutions for optimal performance. Qualifications Strong Analytical Skills to assess processes, identify improvements, and drive data-driven decisions Excellent Communication and interpersonal skills to effectively collaborate with team members, stakeholders, and clients Experience in Sales with knowledge of customer relationship management and fostering business growth Proficiency in Operations Management and Project Management to ensure efficiency and deliver projects on time Organizational, problem-solving, and time management abilities Bachelor's degree in Business, Operations, or a related field is preferred Experience with decentralized platforms or tech-enabled healthcare solutions is a plus
    $50k-83k yearly est. 3d ago
  • Import Operations Specialist

    Express Air Freight Unlimited

    Operations associate job in New York, NY

    The Express Group, consisting of Express Air Freight Unlimited Inc. and Skyline Freight Inc., specializes in U.S. Import and Export Logistics. Headquartered in New York City, and founded in 1990, The Express Group is known for its exceptional service, ability to meet stringent deadlines, and service to diverse industries. With 11 offices across the USA and locations in Hong Kong and Lagos, Nigeria, The Express Group remains a top-choice Freight Forwarder. Role Description This is a full-time, on-site role located in Brooklyn, Queens, Nassau or Suffolk County, NY for an Air and Ocean Import Specialist. Applicants must currently reside within the New York metropolitan area and be able to commute daily to the office. The specialist will handle daily air and ocean import operations, coordinate with overseas agents and clients, ensure compliance with customs regulations, track shipments, manage documentation, and provide exceptional customer service. Additionally, the role involves resolving any logistical issues that may arise and maintaining productive relationships with service providers. Qualifications Knowledge of air and ocean import logistics, customs regulations, and compliance Experience with shipment tracking, managing documentation, and resolving logistical issues Customer service skills and the ability to communicate effectively with clients and service providers Detail-oriented with strong organizational skills Ability to prioritize tasks and meet tight deadlines Proficiency in Microsoft Office and logistics management software Relevant experience in freight forwarding or a related industry Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus Ability to work effectively within a team and independently Industry Transportation, Logistics. Employment Type Full-time - in office.
    $50k-83k yearly est. 1d ago
  • Hotel Operations Coordinator

    Casa Cipriani New York

    Operations associate job in New York, NY

    The Hotel Operations Coordinator serves as a central support role ensuring seamless day-to-day operations across all hotel divisions, including Housekeeping, Engineering, Front Office, and Guest Services. This position plays a critical part in the rollout and ongoing management of Casa Cipriani's new hotel operations platform designed to automate service tasks, track guest requests, coordinate maintenance, and enhance communication between teams. The Coordinator helps bridge operational departments, ensuring technology, service, and efficiency align with Casa Cipriani's standards of Culture, Authenticity, Simplicity, and Elegance. Key Responsibilities System Implementation & Management Assist in the launch, configuration, and continuous optimization of the hotel's new operations system (e.g., HotSOS or equivalent platform). Coordinate system training sessions and ensure departmental adoption across Housekeeping, Maintenance, and Guest Services. Monitor service orders, work orders, and preventive maintenance schedules to ensure timely and accurate completion. Track and analyze system data to identify efficiency opportunities and recurring service issues. Guest Service & Communication Coordination Manage guest service requests in real time, ensuring prompt follow-up and interdepartmental communication. Maintain accurate records of guest preferences and service history within tracking system to personalize future stays. Support Front Office and Guest Relations teams in monitoring arrivals, VIP requests, and room readiness. Housekeeping & Maintenance Support Oversee daily room status updates and coordinate housekeeping priorities with maintenance needs. Log and follow up on all Out-of-Order (OOO) and Out-of-Service (OOS) room statuses, ensuring rapid turnaround. Liaise with Engineering to manage preventive maintenance schedules and track completion. Operational Projects & Administrative Support Support department heads (Rooms, Housekeeping, Engineering) with project coordination, vendor communication, and reporting. Maintain key audit logs, supply inventory records, and recurring operational checklists. Assist with project timelines and reporting for ongoing property upgrades and maintenance cycles. Cross-Departmental Collaboration Serve as the communication hub between operational departments to ensure information flows accurately and efficiently. Participate in regular leadership and service excellence meetings to share insights and process improvements. Support special initiatives led by HR and Operations related to training, sustainability, and guest experience innovation. Qualifications & Skills 2+ years of experience in luxury hotel operations, preferably within Rooms, Housekeeping, or Engineering. Proficiency in property management and service coordination platforms (e.g., HotSOS, Opera Cloud, SevenRooms, PeopleVine). Strong analytical, organizational, and communication skills. Demonstrated ability to manage multiple priorities in a fast-paced, service-driven environment. A proactive, tech-savvy mindset with attention to detail and a commitment to hospitality excellence. INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.
    $39k-59k yearly est. 4d ago
  • People and Operations Coordinator

    Counseling In Schools 3.5company rating

    Operations associate job in New York, NY

    Counseling In Schools (CIS) is a dynamic community-based organization founded in 1986 with a mission to promote the emotional and social growth of children so that they can thrive in school and succeed in life. For nearly 40 years, Counseling In Schools has created and fostered relationships with local schools, homeless shelters, and communities to enable New York City's children to thrive - academically, socially, and emotionally. Our expert team includes licensed mental health and youth development professionals who fully integrate into the community, providing programs that equip children, families, teachers, and administrators with the right tools for preventing and coping with the challenges they face. We envision and work toward a bright future, full of possibilities, where each child can flourish and reach their full potential. We are seeking a highly organized, detail-oriented, and proactive People and Operations Coordinator to join our organization. The ideal candidate will rely on experience, exercise excellent judgment and multi-task within a variety of situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities. This is a highly visible position, representing the Chief Operating Officer (COO), Human Resource Department and the organization to many internal and external stakeholders and potential employees. A great candidate will possess the ability to collaborate with colleagues across departments to solve problems and design solutions. The People and Operations Coordinator will play a crucial role in ensuring our nonprofit operates efficiently while supporting our most valuable asset - our people. Key Responsibilities: Operations & Process Improvement: ● Assist with the management of daily operations including coordinating with various departments to ensure smooth operations ● Provide reports on the impact and efficiency of operational systems i.e., hr recruitment, service inquiries, etc and suggest platforms or procedures that increase efficiency ● Assist COO with the development, implementation and coordination of operational procedures and policies to increase organizational efficiency and accuracy ● Assist COO to create, monitor and analyze inter-departmental performance metrics and develop strategies to improve operations ● Prepare operational reports and documents ● Identify areas where improvements can be made in the organization, and contribute to innovation in operational processes ● Represent COO with a high level of professionalism to outside constituents and internal departmental staff ● Keep COO abreast of operational items that arise during the day, while executing good judgment regarding level of urgency ● Manage and maintain COO calendar to ensure no conflicts or issues arise ● Assist with the management of vendor relationships, including negotiating contracts and managing service delivery scheduling ● Develop and manage operational budget ● Accurately process expense reports on a weekly basis for COO ● Assists with other duties as directed by COO Talent Management & People Operations: ● Assist in recruiting, hiring, and onboarding new staff, volunteers, and interns ● Review resumes and applications, conduct initial screenings of candidates and perform reference checks ● Coordinate and schedule interviews and provide necessary information to candidates ● Oversee the NYC Public Schools clearance system (PETS) process and ensure compliance ● Maintain constant updates on candidates in the recruitment pipeline ● Engage in frequent coordination with the programming department on hiring needs ● Maintain an updated candidate database ● Manage verbal and email candidate communication throughout the recruitment process in a timely manner ● Gather and provide feedback to candidates, ensuring a positive experience ● Assist in new employee onboarding and orientation processes ● Ensure completion of all pre-employment requirements by new hires ● Ensure HR-related databases (e.g., HRIS) are updated and well-organized ● Prepare and maintain HR and operational reports for leadership. Administrative Support: ● Exhibit proactive communication and manage communications and correspondence between different departments and external parties ● Anticipate and respond to administrative challenges that impact operational efficiency ● Prepare in advance for meetings including document preparation and distribution, audio visual needs if required, establish Google Meets/Zoom links and ensure attendees are accounted for ● Perform accurately and within established deadlines general administrative duties ● Answer and return all phone calls and emails in a professional and timely manner. Job Qualifications: ● Bachelor's degree in operations management or in a related field ● 1-3 years of experience in HR or operations management, preferably in a nonprofit setting. ● Two or more years of experience in providing operations or administrative support to executive level staff ● Strong verbal and written English communication skills ● Ability to take initiative to learn and have the ability to work independently ● Highly organized, solution focused and self-motivated ● Detail oriented ● Organized with proven ability to successfully multitask, prioritize and take action with minimal direction and good judgment ● Collaborative mindset and strong interpersonal skills ● Ability to remain positive in high pressure situations ● Demonstrates critical thinking, communication, and relationship-building skills ● Exhibits a flexible, creative, and resourceful approach ● Independent problem solver ● Proficient in MS Suite, G Suite, Canva, and knowledge of modern program system platforms ● Familiarity with HRIS and other people management software. ● Understanding of the complexities surrounding collaboration in an NYC community based organization (CBO) is a plus Requirements: ● Ability to report to our main office for a full-time position in midtown NYC (5 days per week) ● Must be able to travel within NYC as needed Reports To: Chief Operating Officer (COO), Counseling In Schools Benefits & Paid Time Off: ● Paid Time Off (PTO): 30 plus days of PTO plus paid holidays which allows you to recharge and return to work refreshed and motivated. ● Health Care Coverage: We understand the importance of your health and well-being. As part of our commitment, we provide a fully company-sponsored plan as well as other options for comprehensive healthcare coverage that includes medical, dental, and vision benefits, ensuring that you and your family have access to quality healthcare when needed. ● Transit Check Program: To make your daily commute more convenient and cost-effective, we provide a transit check program that allows you to cover transportation expenses using pre-tax dollars. This benefit contributes to a greener and more efficient commute. ● 401(k) Plan: Planning for your future is essential. Our 401(k) plan enables you to save for retirement while benefiting from company contributions, ensuring financial security in your later years. ● Life Insurance: Your peace of mind is paramount. We offer life insurance coverage to provide financial support for your loved ones in the event of unforeseen circumstances, demonstrating our commitment to your family's well-being. ● Referral Bonuses: We all have friends in our field of work. Refer a friend or colleague to work at CIS and receive a bonus once they join our team! **Benefits are subject to change. Compensation: Salary - $65,000 - $75,000, commensurate with experience
    $65k-75k yearly 4d ago
  • Operations Coordinator, Retail

    Foundrae

    Operations associate job in New York, NY

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Coordinator, Retail POSITION SCOPE: The Operations Coordinator role will work to ensure the accurate completion of all client orders by ensuring that timeline prioritization and quality standards are met for all final orders. In addition, this role encompasses maintaining supplies and packaging stock levels, maintainingand updating reports, participating in inventory management as well as any special projects. RESPONSIBILITIES: Order Coordination: Act as the liaison between internal teams to complete all orders in a timely manner. Work with the Bench Jewelers to coordinate workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Communicate with Retail/Fulfillment teams regarding inventory availability. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with the sales team to process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage. Monitor internal inventory movement via transfers and use of sign out sheet. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow the company guidelines regarding shipping to clients and intercompany. Packaging and Supplies Order and manage non merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. QUALIFICATIOINS: Minimum of high school degree, Associates/Bachelor's degree preferred Minimum of 2 years previous experience in order management, inventory processing and tracking preferably within luxury/retail PC/Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail and highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Self-starter and multi-tasker Must be able to work a flexible schedule including, evenings, weekends and holidays The appointed candidate will be offered an hourly rate between $22.00 - $26.00 plus the opportunity for bonus, a comprehensive benefits package including: medical, short and long-term disability, various paid time off programs, employee discount/perks and retirement plan. Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.
    $22-26 hourly 4d ago
  • Channel Operations Specialist

    Axonius 4.5company rating

    Operations associate job in New York, NY

    The Channel Operations Specialist streamlines processes and optimizes tools for external partners and internal sales teams. This role ensures operational efficiency and supports program governance, directly contributing to the channel sales organization's success. The specialist acts as the primary expert for the Salesforce/PRM technology stack, managing day-to-day operations and driving platform evolution to scale. Responsibilities Identify, scope, and implement innovative approaches to enhance efficiency and simplify channel processes. Manage the day-to-day operations and drive the evolution of the PRM/Salesforce technology stack. Build dashboards, analyze data, and generate strategic insights to validate business assumptions and measure channel health. Provide comprehensive operational support across the entire channel lifecycle, including partner onboarding, deal registration, and financial governance processes. Minimum Qualifications Minimum of 2 years of experience in Channel Sales Operations or Partner ecosystems. Minimum of 2 years of experience with Channel Sales Operations Proven experience using Salesforce (SFDC) and familiarity with Partner Relationship Management (PRM) software. Demonstrated experience using data and analytics to build reports and dashboards. Proficiency with Excel and PowerPoint. Preferred Qualifications Experience managing project management tasks using Monday.com. Familiarity with partner sales motions, commission structures, and channel payment processes. Experience ensuring platform robustness and scalability in a rapidly scaling environment. Proven ability to manage multiple priorities and meet deadlines. Experience managing communications across international time zones to support global initiatives. Specific experience with Impartner PRM software. Some Annual Travel required, 2-3 times per year. #LI-SK1 #LI-REMOTE Axonius is committed to fair and equitable compensation packages. A candidate's salary will be based on qualifications and relevant experience. In addition to a competitive salary, our packages include stock options, attractive benefits, and an annual bonus. Annual Salary Range (bonus and equity included in addition to the below numbers)$115,000-$125,000 USD About Axonius: Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization's IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence. Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world. Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more aboutbenefits at Axonius. At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectivesto apply. All qualified applicants will receive consideration for employment without regard torace, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status. By submitting your application to us, you acknowledge that your personal data will be processed in accordancewith our Global Job Candidate Privacy Notice.
    $115k-125k yearly 7d ago
  • Business Operations Specialist - Bilingual in Mandarin Preferred

    Axon Us Corporation 4.5company rating

    Operations associate job in New York, NY

    We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply! About Us Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence. About the Position Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist. Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations. This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry. Key Responsibilities Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally. Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand. Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency. Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations. Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels. Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency. Project Participation: Support and complete special projects and innovative initiatives as assigned. Qualifications Bachelor's degree Excellent verbal and written communication skills Strong collaboration, problem-solving, and negotiation abilities Results-driven, with the ability to work cross-functionally to meet goals Detail-oriented self-starter Able to work under pressure Creative thinker with a willingness to share new ideas Preferred Qualifications Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms) Proficiency in Microsoft Excel and data visualization tools Fluency in Mandarin is a plus Location: Onsite in Manhattan, NYC Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set) Job Type: Full-Time (Monday-Friday, 9 AM-6 PM, with a 1-hour lunch break)
    $50k yearly 1d ago
  • Back Office Operations Specialist

    Rondout Savings Bank 3.6company rating

    Operations associate job in Kingston, NY

    The Operations Specialist is responsible for providing the highest level of customer service and responsiveness to the financial needs of our customers. This position is responsible for various checking account related activities including answering customer questions via telephone and/or online banking, resolving problems, and assisting with the reconciliation of customer accounts. The Operations Specialist will complete research requests, returned mail processing, statement reconciliations, retention and shredding of branch work, wire operations, etc. This position requires cross training and proficiency in all operations tasks within the department. Additional responsibilities include, but are not limited to: Posting/returning any unposted items through NuPoint Image EIP. Making Image EIP, NSF & Chargeback cuts. Printing client NSF notices and Chargeback notices. Handling of incoming returned cash letter (IRCL) items on a daily basis including recordkeeping and client contact. Reviewing various daily reports as outlined in the Operations Task Groups. Downloading and recordkeeping of ACH Origination files. Processing Reg E fraud/dispute claims and upkeep of the EFT compliance log. Processing debit card limit increases and travel notifications. Responsible for research requests. Daily review of stop payment report and log. Responsible for checking the Savings Bond Redemption reports on a daily basis to ensure proper IRS tax reporting. Responding to client correspondence through Internet Banking. Assisting with SSA and Asset Verification reporting. Assisting with logging, securing, and destroying the branches daily scanned work. Assisting in wire operations, restraining notice operations, and remote deposit capture (RDC) operations. Preparing cash letters for foreign item collections. Researching for subpoenas utilizing NuPoint. Review of Positive Pay Accounts and processing items for return. Review, maintenance and closure of high-risk accounts (overdrawn 15, 30, 45, 60 days). Processing of mobile deposit capture items (MRDC). Processing entries through Transaction Manager for daily settlement entries and overdraft refund requests. Requirements Education and Certification Qualifications High school diploma or equivalent required Experience and Qualifications Customer service experience. Attention to detail and strong organizational skills. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Excellent math and cash handling abilities. Prior experience with NuPoint and Fedline Advantage is a plus. Physical Requirements Prolonged periods of time working on a computer Prolonged periods of time standing Ability to walk up and down stairs Must be able to lift up to 10-20 pounds at times Ability to work in both Kingston & Hyde Park branches As an Equal Opportunity/Affirmative Action Employer, Rondout Savings Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Equal Employment Opportunity Policy Statement EEO Reasonable Accommodation Policy Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision
    $48k-67k yearly est. 3d ago
  • Business Development Sales Associate

    Granite Telecommunications 4.7company rating

    Operations associate job in New York, NY

    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled Summary of Position: Granite Telecommunications is a dynamic and innovative communications services provider for businesses with multiple locations. We specialize in providing one-stop solutions for voice, data, Internet, wireless, video, and secure network options throughout the United States and Canada. As a Business Development Sales Associate, you will play a pivotal role in driving our business expansion through prospecting, cold calling, establishing new relationships, and closing deals that align with our solutions. Job Responsibilities: Prospecting and Lead Generation: Conduct thorough market research to identify potential clients and verticals that can benefit from our telecommunications technology solutions. Utilize various channels, including social media, industry events, and networking, to identify and generate new leads. Collaborate with the marketing team to leverage inbound leads and nurture them through the sales funnel. Cold Calling and Outreach: Initiate outbound calls and emails to key decision-makers in target organizations. Craft compelling and tailored value propositions to pique interest and engage prospects in meaningful conversations. Effectively communicate the benefits and unique selling points of our telecommunications technology solutions. Establishing New Business Relationships: Build and maintain strong, long-lasting relationships with potential clients. Understand clients' pain points, challenges, and goals, and position our solutions as the ideal answer to their needs. Develop a deep understanding of the telecommunications technology landscape and the competitive advantages we offer. Closing Deals: Lead negotiations and presentations with prospective clients, addressing objections and concerns. Develop and present customized proposals and solutions that align with the client's specific requirements. Work collaboratively with internal technical teams to ensure that proposed solutions meet client expectations and technical feasibility. Sales Quota Achievement: Meet or exceed monthly and quarterly sales quotas to contribute to the overall revenue growth of the company. Continuously track and report progress against targets, providing regular updates to the sales management team. Utilizing Salesforce: Maintain accurate and up-to-date records of all sales activities, interactions, and deals in Salesforce CRM. Use Salesforce to manage leads, opportunities, and customer information to facilitate efficient communication and collaboration. Qualifications: Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience). Proven track record in sales, with a minimum of 1 year of experience in sales. Strong prospecting, cold calling, and lead generation skills. Excellent communication and interpersonal skills to build relationships and engage with clients effectively. Ability to understand complex technology solutions and translate them into business value for clients. Proficiency in using Salesforce CRM or similar sales management tools. Results-driven, self-motivated, and capable of working independently or as part of a team. Strong organizational skills with the ability to manage multiple leads and opportunities simultaneously. Benefits: Competitive base salary with uncapped commission structure and quarterly bonus. Comprehensive benefits package, including health, dental, and retirement plans. Ongoing professional development and training opportunities. Annual President's Club Trip Collaborative and innovative work environment. Opportunity for career advancement within a rapidly growing company. If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you. #LI-GC1 #LI-GC1
    $64k-114k yearly est. 7d ago
  • Associate Publisher, Business, Economics and Statistics Journals

    Springer Nature

    Operations associate job in New York, NY

    Job Title: Associate Publisher, Business, Economics and Statistics Journals Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature About the Role We are seeking an Associate Publisher to join our Business, Economics, and Statistics Journals Group. Under the guidance of the Executive Publisher, the Associate Publisher will steer the growth, development, and editorial management of a portfolio of academic journals in Business and Economics, with a particular focus on Business Information Systems. As the primary publishing contact for these journals, you will work alongside leading academics, policymakers, and thought leaders in business and economics, meaning that excellent communication skills, curiosity, a proactive attitude, and the ability to work both independently and collaboratively will be vital. Working with colleagues throughout the company, you will also gain valuable exposure and experience in many aspects of the publishing industry. Responsibilities Grow a journal's portfolio by tracking key performance metrics and driving strategic improvements Engage with global research communities to strengthen ties with Editors-in-Chief, Editorial Boards, Society Partners, and foster new relationships Advance division goals by developing your portfolio in line with Springer Nature's publishing strategy Occasionally, represent your journal's portfolio at conferences and Editorial Board meetings, sharing insights and tracking research trends Master internal systems and workflows, and take the lead on problem-solving where necessary Collaborate cross-functionally with peer review, production, IT, and other teams to swiftly resolve challenges for authors, reviewers, and editors Support Publication Ethics by helping to resolve research integrity concerns, with expert guidance from SN's Research Integrity Group Perform related duties as required. To Apply: Please submit an updated CV, along with a cover letter introducing yourself and explaining why you are interested in the full-time Associate Publisher role Experience, Skills & Qualifications: Educated to a Bachelor's degree or equivalent, preferably in a relevant field of study Previous experience within academic publishing, particularly with journals or books, is desirable Excellent written and spoken communication skills in English Detail-oriented with the ability to organize and prioritize numerous tasks, and be able to work on your own initiative Resourcefulness and evidence-based decision-making when responding to problems, queries, and opportunities Have excellent teamwork skills to collaborate with people within the company and externally at all levels Have a proactive attitude Have excellent networking and acquisition skills, and good presentation skills Demonstrated experience working with high-profile stakeholders Previous experience or demonstrated interest in the portfolio's subject matter Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: Medical, Dental and Vision 401(k) with company match and contribution Hybrid office working policy, Summer Hours, and paid time off Flexible Spending and Commuter programs Multiple Life insurance options Disability coverage Tuition Assistance Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance Employee Assistance Program Family friendly benefits and a variety of employee discounts An array of Employee Social Networks US Annualized Base Salary Range: $66,300 - $70,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: gp/group/taking-responsibility/diversity-equity-inclusion For more information about career opportunities in Springer Nature please visit SpringerNatureCareers/ #LI-EG1
    $66.3k-70k yearly 6d ago
  • Revenue Operations Systems Associate

    Ridgeline 4.1company rating

    Operations associate job in Day, NY

    Are you a systems thinker with a knack for streamlining operations and optimizing CRM platforms? Do you enjoy solving complex integration challenges across multiple GTM tools? Are you passionate about leveraging data to drive clarity, alignment, and growth across Sales, Marketing, and Customer Success? If so, we invite you to be a part of our innovative team. As a Revenue Operations Systems Analyst at Ridgeline, you'll play a critical role in building, maintaining, and evolving our go-to-market (GTM) systems. Reporting to the Revenue Operations Systems Lead, you'll partner closely with teams across Sales, Marketing, Customer Success, and IT to ensure that our Salesforce environment and related tools are fully optimized, integrated, and aligned to our business strategy. Your work will directly impact the efficiency and effectiveness of our customer-facing teams. You'll also leverage cutting-edge technologies-including AI tools like ChatGPT-to enhance automation, reporting, and data quality across the GTM tech stack. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions-not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we'd love to meet you. You must be work authorized in the United States without the need for employer sponsorship. The impact you will have Build and maintain components within Salesforce Sales Cloud, Service Cloud, and Experience Cloud, including custom objects, fields, workflows, flows, and automation Support the design and implementation of scalable enhancements that meet evolving GTM needs Configure and optimize Experience Cloud portals to enable visibility and collaboration for partners and customers Contribute to improvements in Service Cloud case management, automation, and internal support workflows Integrate and maintain connections between Salesforce and external GTM tools, including HubSpot, Apollo, Looker Studio, and Pendo Monitor system integrations and workflows to ensure accuracy, reliability, and operational efficiency Collaborate with stakeholders across Revenue Operations, IT, and GTM teams to align tools with business goals Ensure data quality and compliance through regular audits, deduplication, and adherence to governance policies Partner with Security and IT to manage user roles, access permissions, and system compliance Design and deliver reports and dashboards that provide actionable insights into GTM performance and pipeline health Translate business requirements into efficient, scalable systems solutions What we look for 5+ years of experience in Revenue Operations, Salesforce Administration, or a related technical operations role Proficiency with Salesforce Sales Cloud, Service Cloud, and Experience Cloud Familiarity with GTM platforms and integrations (e.g., HubSpot, Apollo, Looker Studio, Pendo, Workato) Strong understanding of data governance, compliance, and CRM best practices Experience building reports and dashboards using Salesforce and analytics tools Excellent troubleshooting and problem-solving skills with a high attention to detail Effective communicator with a collaborative approach across technical and business stakeholders Salesforce Administrator certification (or progress toward certification) is a plus Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain/problem space An aptitude for problem solving Ability to communicate effectively Serious interest in having fun at work Bonus Experience with automation tools or scripting for Salesforce workflows Exposure to Workday or other enterprise systems Familiarity with AI tools used in RevOps or GTM systems About Ridgeline Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before. With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by The Software Report as a “Top 100 Software Company,” and by Forbes as one of “America's Best Startup Employers.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review this statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $137,500 to $162,500 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you'll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.
    $37k-43k yearly est. Auto-Apply 2d ago
  • Senior Product Operations Associate

    Jpmorgan Chase 4.8company rating

    Operations associate job in New York, NY

    The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. **Job responsibilities** + Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed + Monitor product performance and report on key operational metrics to identify trends and areas for improvement + Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders + Coordinate issue management by opening, tracking, and resolving issue from end-to-end + Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions + Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution + Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) **Required qualifications, capabilities, and skills** + 4+ years of professional experience + Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) + Understanding of basic tech software functionalities (API, logs, JIRA) + Proven track record of managing production and operational issues + Strong organizational skills and effective verbal and written communication skills + Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision + Controls-focused mindset **Preferred qualifications, capabilities, and skills** + 1+ year data analyst experience + Experience with C3 green screens, Admin Tool, and/or ServiceNow + Experience supporting product development + LLM suite knowledge + Knowledge of Chase organization, processes, systems Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $91,200.00 - $140,000.00 / year
    $91.2k-140k yearly 57d ago
  • Associate, Product Operations (Raw Material)

    New Era Cap LLC 4.5company rating

    Operations associate job in Buffalo, NY

    New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products. Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store. Apply to join New Era's team! The Associate, Product Operations (Raw Material) is responsible for executing and supporting data management needs, guided by direction from the management team. The primary focus will be the efficient and accurate implementation of data while promoting best practices in change management and product development processes. Success in this role requires agility, responsiveness, and the ability to thrive in a fast-paced, data-driven environment. Although this role does not have creative responsibilities, experience with Adobe Suite products is a plus. You'll be a proactive problem-solver, eager to identify opportunities for process improvement and implement effective solutions. Responsibilities Meet or exceed timelines associated with merchandising calendars for multiple overlapping deadlines Work directly with Design groups to build bill of materials (BOMs) for program and custom projects. Supports Product Line Management and Product Operations teams with data entry deliverables in relationship to adopted product designs for fabric, treatment, and color. Including but not limited to, replicating BOMs, BOM updates and Raw Material developments Replicate artwork across all leagues/ teams with high-level speed and accuracy Replicate data across all leagues/teams with high-level speed and accuracy Communicate proactively with the project teams on schedule, issues, and deliverables related to data management Suggest and establish process improvements focused on data management and efficiencies. Execute quick BOM updates to support Production needs Provide troubleshooting and root cause analysis proactively Collaborate with Supply Chain, Design, Merchandising and other supporting functions in order to accurately input new data and document changes as part of the product design processes Assist in maintaining data and digital assets used by Design and Design Operations Ensure Product Line Management and Design teams are supported by completing pass off to Production & follow through on Vendor questions Support Product Line Management processes to ensure best in class product needs are fulfilled. Examples include Customer Relations questions, GXS Catalog maintenance, B2B launch, Pending Reports, Program Close processes & Product reporting Support accuracy in the Design Approval processes by serving as the liaison between departments and tracking status to ensure timelines are met for multiple overlapping deadlines Act as an advocate of PLM best practices, methods, and processes Understand and utilize multiple New Era project tracking systems Keep all sensitive matters confidential Other duties as assigned Knowledge, Skills and Abilities Ability to follow specific instructions and procedures based on established processes Individually manage multiple projects on a daily basis while meeting established deadlines Demonstrate excellent organizational skills and attention to detail Represent the brand in all actions and decisions Positive attitude and able to work in fast paced environment Working knowledge of Microsoft Office and Excel Experience with Product Lifecycle Management (PLM) preferred Understanding of licensed sports league, team and logo rules and guidelines preferred Experience with Adobe Creative Suite preferred Education and Experience Bachelor's degree in a technical or business-related field required; additional experience in lieu of degree Zero (0) to One (1) year of experience a business setting Proficiency in Adobe Creative Suite (Illustrator, Photoshop, etc.) is a plus Knowledge of sportswear or apparel industry is a plus Portfolio Preferred Travel Requirement The location for this position is 100% on-site in Buffalo, NY 0% to 5%; domestic and/or global New Era Cap, LLC is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws. The salary range for this posted position is $40,000 - $48,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience. Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth. As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer! #LI-Onsite #LIOnsite #LI Onsite
    $40k-48k yearly Auto-Apply 60d+ ago
  • Product Operations Associate (MTO) - West Elm

    Williams-Sonoma 4.4company rating

    Operations associate job in New York, NY

    About the team The Product Operations team supports the end-to-end product lifecycle from SKU creation and maintenance through eCommerce data management and product launch through the development and implementation of new business processes. Responsibilities Manage tasks and projects related to Drop Ship (DS) and Made to Order (MTO) SKU creation, and CGI imagery requests for West Elm brand Communicate prioritization of requests and changes between cross functional teams, and maintain status of open issues Partner with merchandising, product development, content production, and eCom partners to facilitate launch of new items Coordinate cost request template creation and completion, and execute cost or price changes as needed Manage database of item attributes used for SKU creation, and identify and resolve data discrepancies Maintain all made to order SKU flags and indicators, and act as subject matter expert for SKU setup and maintenance Assist with cross-functional projects, process changes, system upgrades, and reporting by having a holistic view of the product lifecycle and merchandising systems Work with cross functional teams to perform data scrubs and other administrative duties that prioritize integrity of data Collaborate with the product operations team with a true problem-solving mentality to reimagine cross-functional processes You... Love to collaborate cross functionally, you have an innate willingness to dig in and contribute with your team Are self-motivated, organized, detail oriented, and know how to prioritize in a fast-paced environment Are a true business owner; comfortable with quick decision making and calculated risk taking Think innovation is critical in a business environment and supports others in creative thinking Can oversee granular details and big-picture issues and pride yourself on the quality of your work Eager to learn, find creative solutions to problems, and assist in training cross-functional partners on new processes Criteria 2+ years of experience in eCommerce, merchandising, or retail operations Strong time management and communication skills Business acumen, analytical thinking, and technical skills Proficient in Excel and Microsoft Suite Comfortable with large sets of data College degree preferred This role requires being onsite in the Dumbo Brooklyn office Our Culture & Values We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People First Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: Benefits A generous discount on all WSI brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health Continued Learning In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities Resources for self-development Advisor (Mentor) program Career development workshops, learning programs, and speaker series WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. The expected starting pay range for this position is $60,000 - $65,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
    $60k-65k yearly Auto-Apply 60d+ ago

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