Who We Are:
The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost.
NCMS enables world-class member companies to work effectively with other members on new opportunities - bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution.
Job Purpose:
The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service.
Primary Responsibilities:
Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation.
Collaborate with various business units to understand processes and collect data.
Maintain and assist in the creation of content for internal and external communications.
Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments.
Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures.
Assist in preparation and/or review of quarterly and final project reports.
Maintain project information, collect and maintain data files/folders, develop presentations.
Become trained and proficient in specified core functions within the organization.
Perform other duties as requested.
Requirements:
Must be a citizen of the United States.
Must have or be eligible to obtain government security clearance.
Must be fully vaccinated against COVID-19 unless legally exempt.
Flexibility to work a hybrid schedule; three days in the office & two days home.
Degree in Business Administration, Science/Technology or related field or a minimum of 5 years' experience in an administrative role with customer service and/or technology focus.
Critical thinking & problem-solving skills are required.
Microsoft Office 365 experience.
SharePoint functional knowledge.
Effective communicator in written and oral formats.
Demonstrated high level of organization and attention to detail.
Demonstrated ability to develop and deliver suggestions for process improvements.
Demonstrated customer service excellence.
NCMS IS AN EQUAL OPPORTUNITY EMPLOYER
$42k-70k yearly est. 5d ago
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Printing & Shipping Operations Associate
Swipeclock 3.9
Operations associate job in Ann Arbor, MI
Are you a detail-oriented, proactive professional with a knack for operational efficiency and a passion for exceptional service? my Pay Solutions is looking for a Printing and Shipping OperationsAssociate to oversee all aspects of our printing and shipping operations, ensuring our clients receive their payroll documents on time, every time. This pivotal role offers the chance to contribute directly to our success while optimizing processes and supporting client satisfaction.
The Detroit Tigers Baseball Analytics department is seeking Associates across multiple disciplines, including Analytics, Advance Scouting, and International Scouting. In this role, you will collaborate across baseball operations to manage and analyze baseball data, develop custom tools and reports, support strategic initiatives, and contribute to research that drives on-field performance.
Key Responsibilities:
Areas of focus include but are not limited to Analytics, Advance Scouting, and International Scouting.
Provide comprehensive support with importing, cleansing, and preparing baseball data sets for detailed analysis.
Design and implement custom database queries tailored to meet specific data retrieval requirements.
Support Analytics staff in conducting research and analysis to enhance on-field improvements and uncover new insights and opportunities.
Aid in the statistical analysis and modeling of baseball-related data.
Utilize internal software systems to create reports for coaching staff and executives.
Assist in creating, developing, testing, and maintaining specialized data collection systems and tools.
Attend Baseball Analytics meetings regularly to understand the department's operational procedures.
Regularly review and analyze publicly available baseball research.
Provide support during major baseball events, including MLB games as well as the Rule 4 Draft and Trade Deadline.
Address ad hoc requests from the Baseball Operations teams and undertake additional responsibilities as assigned by the staff of the Baseball Operations Department.
Support strategic initiatives and general Baseball Operations projects as assigned.
If focused on Advance Scouting, relocate gear and equipment to, within, and from the clubhouse when necessary.
Minimum Knowledge, Skills, And Abilities:
Practical experience with R/Python or similar software and languages for statistical analysis and visual presentation.
Demonstrated knowledge of baseball-specific data, advanced statistical methods, and sabermetric analysis.
Highly motivated with a keen eye for detail.
Strong verbal and written communication abilities.
Strong organizational skills.
Practical experience in SQL or similar languages for database queries is a plus.
Experience with Shiny is a plus.
Proficiency in Spanish for International Scouting is a plus.
Experience in software development, encompassing requirements identification, system design, coding, testing, and deployment is preferred but not required.
Working Conditions:
Office environment, in-person in Detroit, MI or Lakeland, FL.
Some evening, weekend, and holiday hours are required, as dictated by the baseball season schedule.
The above is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all additional duties, responsibilities, or nonessential requirements. Detroit Tigers, Inc. has the right to change, modify, suspend, interrupt, or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the employee.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.
Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
PRIVACY POLICY
$34k-65k yearly est. Auto-Apply 60d+ ago
Operations Associate
Saks Off 5TH
Operations associate job in Lincoln Park, MI
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative OperationsAssociate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Achieves results through teamwork by using strong interpersonal skills
Expert communicator with the special ability to build strong internal and external relationships
Adaptable to changes and can be relied upon to consistently deliver exceptional results
You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
High school diploma or equivalent
Experience executing warehouse duties within a retail, customer service, or sales environment
Proven time management skills and comfortable managing multiple projects with shifting priorities
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Ability to work effectively using inventory management systems
Flexibility to work evenings, weekends and public holidays
As The OperationsAssociate, You Will:
Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
Deliver merchandise to departments according to visual directives and replenish product as needed
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
Maintain proper display of merchandise in the store, ensuring they comply with brand standards
Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
Respond appropriately to customer questions, inquiries, and needs
Assist on the sales floor when required
Adhere to Asset Protection control and compliance procedures
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
$34k-64k yearly est. Auto-Apply 60d+ ago
Operations Associate
Myhr Partner, Inc.
Operations associate job in Detroit, MI
Description The Michigan Environmental Justice Coalition (MEJC) is building a future rooted in justice, sustainability, and community power. To keep our movement strong, we're looking for a sharp and organized OperationsAssociate to support the internal systems that keep our work possible. This hybrid-onsite/remote (1-2 days a week in office to support staff meetings, events, etc.) role based in Detroit, MI, is a great opportunity for someone who thrives behind the scenes, values equity, and wants to be a part of a passionate team driving change across Michigan. What you'll do As an OperationsAssociate at MEJC, you'll play a crucial role in ensuring our organization runs smoothly and efficiently. You'll support the day-to-day office, administrative, and clerical functions contributing to key areas including human resources, accounts payable processing, and inventory tracking. While on-the-job training is provided, we prioritize candidates who demonstrate strong attention to detail, discretion, effective time management, initiative, and clear communication. Day to day, you can expect to:
Attend professional meetings, read literature, and participate in training or other education offerings to stay updated on operations, technologies, and organizational strategy
Meet with Partner office manager to discuss events, schedule reminders, and troubleshoot
Support staff activities in office including orders for catering, supplies, or equipment
Maintain up to date grant records in the organization's Salesforce and Asana databases
Support Operations Director on rapid response support for staff
Respond to questions and requests for information from grantors, reporting agencies, etc., as requested by the organizations leadership
Maintaining careful organizational records, including contact lists, inventory, and calendars
Conduct regular data entry to MEJC databases and systems according to policy
Send out donor acknowledgments
Handle and distribute office mail
What you need to thrive in this role
Bachelor's degree or non-profit experience
A basic understanding of non-profit business operations
Excellent written and verbal communication skills
Ability to understand financial data, processes, or procedures
Accounting, Finance, or Business management experience is a plus but not required
Perform job responsibilities in an efficient and timely fashion
Computer proficiency and experience with productivity software
IT skills and experience is a plus but not required
A high degree of attention to detail, accuracy, and organization
Friendly and community service oriented
Belief in and commitment to social, racial, and environmental justice
About us The Michigan Environmental Justice Coalition (MEJC) is a statewide coalition working to achieve a clean, healthy, and safe environment for Michigan's most vulnerable residents. We focus on the Jemez and EJ Principles through popular education, grassroots policy advocacy, and organizing our communities for systems change. MEJC convened in 2011 to grow the Environmental Justice movement in Michigan. We lead campaigns to fight for Energy Justice and Clean Air as well as engage in federal and state policy. MEJC hopes to define an ambitious Environmental Justice agenda for Michigan that centers Black, Brown, and Indigenous communities and is free of fossil fuels and false solutions. What we offer you
Salary: $48,000 - $58,000/year
Medical, dental, and vision (Individual coverage is 100% paid for by MEJC)
401k with employer match
Disability insurance options
Generous PTO including parental leave
Professional development
Community involvement
I'm interested, how do I get started? To apply: ******************************* OLyfwg&s=my HRpartner Is this the job for you?
If not, feel free to share this link with someone who might be interested.Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Thank you for considering us as a potential employer! At MEJC, we continually celebrate the diverse community different individuals cultivate. As an equal-opportunity employer, we stay true to that by ensuring that our place can be anyone's place.
$48k-58k yearly Auto-Apply 60d+ ago
Operations Associate - Full Time
Maris Grove
Operations associate job in Novi, MI
Compensation: Commensurate with experience starting at $42,000 annually.
Join our team as the OperationsAssociate (OA) position is a minimum one-year individualized program of functional and leadership training, including structured learning, special projects, multi-level feedback, and professional assessment. The OA Program will include temporary placements within multiple Erickson corporate and community departments. This individual will be responsible for meeting learning objectives, obtaining leadership experiences, completing assignments, and bringing business value to each business-line rotation. Assignments are subject to change based on the emerging needs of the business. Flexibility throughout the program is imperative.
What we offer
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
How you will make an impact
With guidance from the Human Resources Director or Department leader, plan and execute all established learning objectives for each business-line rotation.
Complete all assigned structured learning, including on-the-job, follow-up
Assume effective program and project leadership roles in each business rotation.
Prepare reports, presentations, and correspondence related to the business activities during each rotation.
With the OA Program Coordinator, create an individual career path to support professional growth within the organization after completion of the program.
Attend quarterly peer team calls conducted by Senior HR Managers.
What you will need
Previous work experience, or academic leadership experience required. Education will be considered in lieu of experience.
For Continuing Care rotation, must complete regulatory online Health Stream courses and attend the orientation for understanding the Person-Centered Approach to care.
Experience with seniors, health care, and/or service delivery.
Breadth of leadership activities while in school with a record of individual and team successes.
Willingness to be flexible with assignments.
Willing to travel.
Willingness to relocate.
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Fox Run helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
$42k yearly Auto-Apply 32d ago
EFM-Specialist, Logistics Operations
Estes Forwarding Worldwide 4.4
Operations associate job in Novi, MI
Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes.
Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support Customer Service, Supervisors, and Managers with various business needs.
Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Complete outbound calls to consignees requesting a delivery follow up.
Appropriately identify and resolve consignee issues.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements.
Manage and maintain Terminal and Agent relationships.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Must be comfortable in a fast-paced, startup environment.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Must be comfortable on outbound phone calls.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
Must be able to work flexible shifts.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
$50k-82k yearly est. Auto-Apply 60d+ ago
Deposit Operations Specialist
Bank of Ann Arbor 4.0
Operations associate job in Ann Arbor, MI
Full Time | Onsite | Monday - Friday 8:00 am to 5:00 PM Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations.
Essential Functions:
* NSF/OD Item processing with departments, lenders and front-line team members
* Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.)
* Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate
* Process daily incoming and outgoing returns (ACH, Checks)
* Generate daily notices to be mailed to customers and departments
* Review/Mail customer corrections
* Review/Respond to ACH pre-notes and Notifications of Change (NOC)
* Initiate NOCs if necessary
* Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items
* Render and/or print deposit account statements
* Research and respond to deposit account inquiries/disputes
* Process account transaction disputes to achieve compliance with Regulation E standards
* Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing
* Process & balance credit card payments
* Lock Box deposit processing
* Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures
* Respond to emails and phone calls to department
* Assist department leaders with audits and reports
* Ensure internal controls are maintained and bank policies supported
* Perform other duties as assigned
Requirements
* High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred
* 3 - 5 years of experience in a financial or banking environment preferred
* Excellent work ethic, high levels of integrity, ability to prioritize and results focused.
* Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software.
* Knowledge of check processing, ACH, wire transfers and card services preferred.
* Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred.
* Work independently in a fast-paced environment
* Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization
* Attention to detail to ensure accuracy
* Excellent verbal and written communication skills
* Knowledge of Federal and State regulations pertaining to bank operation functions.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
$53k-87k yearly est. 4d ago
Operations Specialist
Carhartt 4.7
Operations associate job in Dearborn, MI
Title: Operation SpecialistDepartment: PBS - Product, Brand & StrategyReports to: VP, Women's MerchandisingLocation: Dearborn, MIJob Classification: HybridFLSA Status: ExemptJob Band: Professional The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities.
Inspired by Hard Work
At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management.
Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department's success.
Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding.
Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics - timing, location, meeting scheduling, space reservation and food catering coordination.
Plan, coordinate, and oversee event planning for all department and external customer meetings.
Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals.
Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department.
Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed
Required Education
Bachelor's Degree in a related field; or equivalent years of experience in lieu of degree.
Focus on business, marketing, and/or communications is preferred.
Required Skills & Experience
Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously.
Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC
Ability to learn quickly and work in a team environment.
Previous experience and competence in developing and executing project plans and supporting multiple projects at one time
Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners
Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail
Physical Requirements and Working Conditions
Office Equipment used, such as computer, copier, projector, phone, etc.
Light lifting may be required. 30 LB
Willing to work some weekends if necessary.
Light travel required (up to 15%)
This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
Carhartt is a tobacco free workplace.#LI-Hybrid
$41k-56k yearly est. 50d ago
Store Operations Specialist
at Home Group
Operations associate job in Troy, MI
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Executes company directives, policies and procedures timely, accurately, and thoroughly.
Qualifications and Competencies
At least 18 years old
High School Diploma/Equivalent
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
The Software Quality Operations (SWQOps) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service.
Why This Team is Essential to Waymo's Success:
Waymo is undergoing unprecedented growth, rapidly expanding into new cities (targeting ~20 new cities by EOY 2026) and launching new vehicle platforms. SWQOps plays a critical role in this expansion, making it possible to scale safely and efficiently. As part of SWQOps, the Tooling and Integrations team drives strategic initiatives that accelerate launch velocity for new products and automation.
This role reports to the SWQOps Safety Dense Risk & Insights Lead. The key
outputs of this team feed into key safety metrics, ML model training / automation validation, and a deeper understanding of the Driver's safety performance and behaviors.
You will:
Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools to drive step-change improvements in issue discovery & detection, triage efficiency, and quality assurance.
Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases. Develop and refine data-driven strategies for issue discovery and monitoring, enhanced by ML model outputs
Serve as the key link between AI/ML development and operational execution. Define and document new policies, guidelines, and Standard Operating Procedures (SOPs) that integrate AI tools and insights into daily vendor workflows.
Design and implement robust quality control processes for both human and AI-generated outputs. Perform meta-quality checks, validate the integrity of vendor work, and provide feedback to improve both human and model performance.
Act as the subject matter expert for our Software Quality Operations, working closely with stakeholders, program leads, and vendor teams to ensure seamless adoption and maximum impact of AI/ML advancements in our quality processes. Be the trusted source for creating and updating technical policies, guidelines, and standard operating procedures for new scopes, platforms, and driving signals
Provide technical leadership and consultation to stakeholders to enhance our workflows and quality. You'll be at the forefront of identifying and escalating issues with our tools, providing technical requirements to engineering, and driving user testing to support the development and deployment of new tooling features.
You have:
BS/BA degree andor 4 years of relevant work experience in AV Software Quality Operations
Experience Increased competency in supporting all phases of the machine learning development lifecycle:, from data preparation, and training, to validation, deployment, and continuous monitoring.
Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations.
A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment
Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment
Demonstrated strong execution with ability to drive outcomes
We prefer:
Experience working with offshore teams / multiple local operations hubs
Competency in LLM / transformer models, and / or ML for robotics domain experience
Basic SQL querying and plx coding experience
Using subject matter expertise for results analysis and direct customer consultation in the development of new and improved solutions
Self-motivated with basic skills in task planning and time management
Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range$120,000-$151,000 USD
$43k-70k yearly est. Auto-Apply 4d ago
Wealth Operations Specialist
Signal Advisors
Operations associate job in Detroit, MI
THE JOB
As a Wealth Operations Specialist, you'll support Signal's wealth management business by ensuring the day-to-day servicing work gets done accurately, on time, and compliantly. In this role, you'll be responsible for owning and executing operational workflows like service tickets in Salesforce, beneficiary updates, and other custodian/platform processes. You will own the end-to-end operational workflows acting as the vital link between our advisors, internal teams, and custodians like Fidelity and Schwab.
WHAT YOU'LL GET TO DO
Execute Operational Workflows: Own and process account service requests including new account openings, maintenance, money movements, and account closures.
Manage Service Tickets: Utilize the Salesforce Wealth Console to track, document, and resolve advisor requests with a high sense of urgency.
Custodian Coordination: Interface directly with Fidelity, Schwab, and other platforms to ensure workflows are completed accurately and on time.
System Integrity: Keep our CRM and operations systems (Orion, Salesforce) updated to ensure "source of truth" data for our advisors.
Support Transitions: Assist with onboarding and transition work for new advisors joining the Signal platform.
Data & Reporting: Run data, reporting, and analytics across our various wealth platforms.
WHAT WE'RE LOOKING FOR IN TEAM MEMBERS
The "Inches" Mentality - You look for tiny ways to improve a process that others might miss.
Scrappy & Agile - You thrive in a fast-paced startup environment and aren't afraid to"launch and learn.
Client Obsessed - You view every internal and external interaction as an opportunity to amaze the client.
Extreme Ownership - You embody "We are the they," taking proactive steps to fix issues rather than waiting for others.
WHAT YOU HAVE
Direct experience navigating Fidelity and Schwab advisor platforms.
Professional experience with Orion and Salesforce is a big plus.
Proven track record in wealth management operations or account services.
Attention to detail and "measure twice, cut once" approach to complex financial paperwork and digital workflows.
A strong aptitude for customer service and meeting SLAs.
WHAT WE VALUE @ SIGNAL
These are the values that drive how we operate and make decisions.
🌔
We're obsessed with finding a better way
. Never settle for less.
🏃
We act with a sense of urgency
. We use our best judgment to act urgently on the right things at the right time.
👀
We raise our level of awareness
.
Everything starts with awareness. We're curious and alert to what is happening around us.
🏈
We find inches everywhere around us
. There are thousands of opportunities to make an impact. We take those opportunities and act.
🧭
We do the right thing
. Sticking to the highest standard of integrity is not optional.
💪
We have strong opinions, loosely held
. It's not about WHO is right, it's about WHAT is right.
❓
Simplicity is Genius.
Simplicity doesn't just clarify; it makes things better for everyone. It's that simple.
🙏
Ideas are valued, execution is worshiped.
Great ideas get you to the 50-yard line; outstanding execution gets you into the end zone.
🪞
We are the "they".
There is no "they".
We
are empowered to fix things, to be proactive, to find a solution.
🚀 We launch big ideas and then obsess over feedback to learn how we can make it even better.
COMPENSATION & BENEFITS
The US base salary for this full-time position is determined by role, level, and location. Individual pay is determined by work location and additional factors, including interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data.
In addition to salary, our team members benefits include:
Medical, vision, and dental coverage
FSA or HSA-eligible health plans
3% 401k company contribution with no vesting period
Paid parental leave for all parents
Learning & Development stipend
Wellness Programs
Flexible vacation policy
Dedicated sick days
10 company-wide holidays
$500 for your home office setup
Flexible, hybrid working environment
Annual all-company retreat
Competitive equity package based on on role and level
Our company is committed to building a team that represents people from many different backgrounds and professional, educational, and life experiences. We strongly encourage you to apply, if you have interest in the role. So think of our job postings as just the start of the conversation. Take the leap - you might just be the perfect person for one of our open roles, even if you don't fully match every requirement on the job description.
$43k-70k yearly est. 11d ago
Learning Operations Specialist
Stellantis Nv
Operations associate job in Auburn Hills, MI
Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent * Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP
* Supports need analysis and collection of individual requests (e.g. related to PDI)
* Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.)
* Guarantees that all training data are constantly updated into the common system
* Collects and provide data related to the agreed learning KPI satisfaction, hours delivered
* Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning)
Job accountabilities:
* To collect needs in his her scope of responsibility and share them with the LBPs
* To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility
* To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in
* coordination with the LBP of reference
* To provide timely data/reporting required for preparation of funded plans (where applicable) and social commitments including Unions, Sustainability Report...)
* monitoring and any audits/ certifications
* To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities.
* Ability to handle multiple assignments simultaneously and successfully
Basic Qualifications:
* Bachelor's degree
* 3+ years of professional work experience
* Basics of learning processes
* Learning Management System (LMS) administration experience - ability to function as an operational admin within the Stellantis Ecosystem
* Project Management basics: planning and organization and logistics
* Experience generating reports (e.g. v-lookups, pivot tables)
* Customer management
* Budgeting basics
* Collection of local needs (use of standard templates)
$43k-71k yearly est. 60d+ ago
Operations Excellence Specialist
Burgess Norton Mfg Co
Operations associate job in Taylor, MI
Job Description
General Function
Amsted Automotive, Cold Form & Finishing MI is looking for an Operation Excellence Specialist to support the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency.
Duties and Responsibilities
Capture real-time measurement data for MRO, capital and cost saving initiatives
Provide appropriate reporting analytics on continuous improvement initiatives and metrics
Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met
Leverage/benchmark best practices and drive implementation across the organization
Drive measurable improvements by identifying opportunities to remove waste
Function as a resource for continuous improvement methodologies across all divisions
Guide and challenge cross-functional teams in development and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process
Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management
Ability to challenge the status quo and comfortable with managing ambiguity
Works with the business excellence and other teams to improve systems
Recognized as SME (Subject Matter Expert) in Lean Manufacturing
Assist with the integration of the company Lean Performance System
Support manufacturing continuous improvement initiatives that drive plant and company performance improvements
Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives
Work Requirements / Knowledge
Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams
Strong data analytic capabilities for reporting
Exceptional analytical/statistical troubleshooting skills
Understanding of Shingo Lean methodology and approach
Change management, specifically the ability to influence and promote cultural change
Strong influencing/persuasive skills with a demonstrated ability to influence
Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Background in manufacturing, preferable within a Tier 1 Automotive supplier
Education
BS/BA Degree or equivalent from an accredited college or university
Experience
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment
5 years of leadership experience in managing a team, developing, and motivating staff
Background in manufacturing, preferable within a Tier 1 Automotive supplier
Work Conditions
Must be able to travel frequently to the different plants in the United States. Some international travel required.
$43k-70k yearly est. 8d ago
Escrow Operations Specialist
United Wholesale Mortgage Corp.(DBA UWM 4.6
Operations associate job in Pontiac, MI
The Escrow Operations Specialist on the Mortgage Servicing Team serves as the primary point of contact for customers with questions or concerns related to their escrow accounts. This includes interpreting and explaining escrow analysis statements, handling tax and insurance disbursement inquiries, and providing support regarding payment changes. The specialist must have a strong understanding of mortgage servicing operations, particularly escrow analysis, and provide accurate, empathetic, and efficient customer service via phone and written communications.
WHAT YOU WILL BE DOING
* Clearly explain escrow changes, shortages, surpluses, and the reasons behind increases or decreases in mortgage payments.• Investigate and resolve discrepancies related to escrow balances, tax and insurance payments, and lender-placed insurance.• Communicate with internal teams and third-party vendors (e.g., tax service companies, insurance providers) as needed to resolve customer issues.• Document all interactions and follow-ups in the loan servicing system in accordance with company standards.• Process customer-initiated requests such as escrow waivers, payment reanalyses, or account corrections.• Stay up to date on escrow-related regulations (e.g., RESPA), investor guidelines, and internal servicing policies.• Maintain compliance with federal, state, and investor servicing requirements.
WHAT WE NEED FROM YOU
Must-Have Qualifications:• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.• 2+ years of experience in mortgage servicing, specifically escrow analysis, customer service, or call center operations.• Strong knowledge of escrow accounts, property taxes, hazard insurance, and escrow analysis procedures.• Excellent communication skills with the ability to explain complex concepts clearly and calmly.• Strong attention to detail, problem-solving, and analytical skills.• Proficiency in mortgage servicing systems (e.g., MSP) and Microsoft Office Suite.• Ability to work in a fast-paced, customer-focused environment while meeting performance metrics.
Nice To Have Qualifications: • Experience using Black Knight MSP or similar loan servicing platforms.• Bilingual (English/Spanish) skills a plus.• Knowledge of investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
$41k-53k yearly est. Auto-Apply 13d ago
Operations Excellence Specialist
Transform Automotive
Operations associate job in Utica, MI
Job Description
WHAT YOU'LL DO
The Operational Excellence Specialist supports the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency.
Duties and Responsibilities
Works with the business excellence and other teams to improve systems
Capture real-time measurement data for MRO, capital and cost saving initiatives
Provide appropriate reporting analytics on continuous improvement initiatives and metrics
Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met
Leverage/benchmark best practices and drive implementation across the organization
Drive measureable improvements by identifying opportunities to remove waste
Function as a resource for continuous improvement methodologies across all divisions
Guide and challenge cross-functional teams in developement and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process
Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management
Ability to challenge the status quo and comfortable with managing ambiguity
Works with the business excellence and other teams to improve systems
Recognized as SME (Subject Matter Expert) in Lean Manufacturing
Assist with the integration of the company Lean Performance System
Support manufacturing continuous improvement initiatives that drive plant and company performance improvements
Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives
WHAT YOU'LL NEED TO SUCCEED
Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams
Strong influencing/persuasive skills with a demonstrated ability to influence
Exceptional change management skills, specifically the ability to influence and promote cultural change
Strong data analytic capabilities for reporting
Exceptional analytical/statistical troubleshooting skills
Understanding of Shingo Lean methodology and approach
Change management, specifically the ability to influence and promote cultural change
Strong influencing/persuasive skills with a demonstrated ability to influence
Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills
Education
BS/BA Degree or equivalent from an accredited college or university
Experience
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment
5 years of leadership experience in managing a team, developing, and motivating staff
Background in manufacturing, preferable within a Tier 1 Automotive supplier
WHAT'S IN IT FOR YOU?
Employee Stock Ownership Plan
Incentive Bonus
Medical, Vision, Dental
Prescription Drug Plan
401K
Pet Insurance
Paid Vacation & Holidays
Short-Term Disability
Tuition Reimbursement
Health and Wellness Reimbursement
Employee Recognition
Discount Programs
$43k-71k yearly est. 13d ago
Operations Specialist-Entrepreneurship Center
Washtenaw Community College
Operations associate job in Ann Arbor, MI
Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete all sections of the application and submit required documents.Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer.
Posting Details
Posting Details (Default Section)
Posting Number:
0603784
Position Title:
Operations Specialist-Entrepreneurship Center
Position is:
Regular full-time
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Workforce, Economic, & Community Development
Position Description:
Picture Yourself here! Why Join WCC?
An inclusive, welcoming environment for our students, faculty & staff
Generous Paid Time Off on top of 12 Paid Holidays
Affordable & Comprehensive Health, Dental, Life & Vision Insurance
4:1 Employer Match for Retirement
WCC Tuition paid for you AND your dependents
Tuition reimbursement for colleges outside WCC
Check our Total Rewards here
Position Summary:The Operations Specialist is responsible for maintaining accurate financial and administrative records for the Entrepreneurship Center, including tracking revenues and expenditures, processing contracts and payroll, and generating reports using department software. The role also acts as the first point of contact in the department, providing exceptional customer service to students, staff, and community members. Additional duties include data entry, document preparation, supply ordering, and assisting with process improvements and general office operations, as well as supporting the Entrepreneurship Center Director.Essential Duties include:Administrative Support (50%) Administrative
Serve as the primary Operations support person for the Entrepreneurship Center (CE) to ensure effective implementation of department operations, community services and special events, including but not limited to answering phones and emails, managing meetings, handling incoming mail and deliveries, data entry, digital filing, and scanning/photocopying, etc.
File, manage, retrieve and compile departmental documents, records and reports for strategic and operational planning. Update department software, and other data related tools.
Support Entrepreneurship Center activities with administrative assistance.
Support the Entrepreneurship Center Director with administrative assistance.
Financial
Track and maintain accurate financial records of all revenues/expenditures and generate reports using department software and college ERP system.
Prepare and process contracts, SOW's, requisitions, PO's, requests for invoices, invoices, pay forms, expense reports, financial statements and other documents to track and monitor related revenues/expenditures.
Complete expense/budget transfers and other activities related to departmental budgets as needed.
Generate reports for budget, revenue margins, marketing efforts and other reports as requested.
Customer Service (50%)
Act as a professional first point of contact for the Entrepreneurship Center by greeting visitors, answering phones and email.
Provide a high level of courteous customer service to students, staff, and community members providing information on EC initiatives
Schedule meetings for interested students and community members with EC staff
Troubleshoot customer service issues and complaints for resolution
Update and maintain customer feedback log
Regular attendance on campus is required for this position
Perform other duties as assigned
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
High school diploma or GED and 30 credit hours in related coursework and 4 years relevant experience OR the equivalent combination of education and work experience.
Exceptional customer service skills
Excellent verbal and written communication skills
Excellent Problem-solving skills
Ability to pull data and provide reports for data analytic evaluation
Demonstrated proficiency in the use of Microsoft 360, including Microsoft Outlook
Demonstrated proficiency in Teams, SharePoint, Smartsheet, database management/CRM management
Competency in intermediate math, proofreading, grammar and spelling
Accurate keyboarding at 55 WPM
Ability to work with minimal supervision, organize workload, manage multiple tasks and maintain confidentiality at all times
Possess good judgment, organized, resourcefulness, proactive initiative to solve problems, attention to detail and the ability to respond to input from a variety of sources, including College Leadership and Staff Team Members and external partners.
Demonstrated ability in bookkeeping, revenue/expense tracking and budget reconciliation
Demonstrated ability to create and track requisitions, purchase orders, and invoices
Demonstrated math and critical thinking ability
Preferred Qualifications:
Preferred qualifications:
Associate Degree
Posting Date:
11/20/2025
Closing Date:
11/27/2025
Open Until Filled
No
Special Instructions to Applicants:
Please complete all sections of the application and submit required documents.
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.
Salary/Hourly Rate:
$21.89
Salary Comments:
Publicly available compensation information can be found: Here
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you meet the minimum qualifications for this position?
Yes
No
Required Documents
Required Documents
Resume
Cover Letter
Optional Documents
Letter of Reference 1
Unofficial Transcripts 1
Other Documents
$21.9 hourly 35d ago
Operations Specialist
Range Usa 3.7
Operations associate job in Wixom, MI
Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.
POSITION DESCRIPTION:
Position Title: Store Operations Specialist
Reports To: Assistant Store Leader
Classification: Full-Time/Non-Exempt/Hourly
EMPLOYEE BENEFITS:
Medical, Dental, Vision Health Insurance
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed: We Offer Paid Training
POSITION OVERVIEW:
The Store Operations Specialist performs duties in relevance to compliance of federal, state, and local firearm sales regulations, as well as ensure adherence to Range USA's related policies and procedures. The Store Operations Specialist is responsible for general clerical duties such as data entry, receiving inventory, special orders and inventory control, booking and planning group parties, private lessons, events, and to provide the best experience for every customer.
:
Manage all visual standards in the store, including merchandise presentation, signage, lighting, and general maintenance.
Receive all incoming inventory accurately, including but not limited to trade in firearms, vendor firearms and transfer firearms within a timely manner with accuracy and efficiency following ATF standards and company policies.
Create of trade-in firearm item information within SAP.
Maintain service firearms program, to include sourcing of parts, tracking, and customer communication.
Ensure rental firearm cleaning program is being executed properly.
Oversee of all “store use” items for proper inventory management.
Facilitate all special and e-commerce orders for customers.
Facilitate all in/out firearm transfers.
Facilitate any necessary price changes, register trouble shooting, tag printing, and price testing for all sales and events.
Partner with IT department to trouble shoot any SAP/IVEND problems.
Partner with Store Leader to manage necessary inventory ordering and tracking of inventory “outs”.
Ensure quantity, products, and pricing are correct
Work with the product team to correct discrepancies, return necessary items, and obtain credit memos.
Ensure receiving area is neat, clean, and organized.
Work with leadership to order necessary supplies including targets, eyes, ears, office supplies, and ATF forms.
Assist in the production and setup of all event marketing materials.
Partner with Assistant Store Leader to investigate and remedy all inventory outs
Facilitate special events, group outings, and private lessons for customers
Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts.
Manage weekly serial audits, monthly ammunition cycle counts, any additional cycle counts, negative gross margin report, negative quantity on hand report, and Midwest receipts verification
Conduct case audits to ensure representation of all in stock firearms
DESIRED SKILLS & EXPERIENCE:
Possess the following core values:
Curious
Passionate
Do It Right
Service
High School Diploma or equivalent required
Minimum of 2 or more years of inventory or retail experience within a specialty environment
Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems
Effective communication skills (verbal & written) including strong relationship building skills
PHYSICAL REQUIREMENTS:
Extended periods of standing.
Lifting and/or pushing objects up to 50 lbs. on a regular basis.
Working at heights of up to 10'.
NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.
$28k-39k yearly est. 1d ago
Deposit Operations Specialist
Bank of Ann Arbor 4.0
Operations associate job in Ann Arbor, MI
Requirements
High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred
3 - 5 years of experience in a financial or banking environment preferred
Excellent work ethic, high levels of integrity, ability to prioritize and results focused.
Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software.
Knowledge of check processing, ACH, wire transfers and card services preferred.
Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred.
Work independently in a fast-paced environment
Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization
Attention to detail to ensure accuracy
Excellent verbal and written communication skills
Knowledge of Federal and State regulations pertaining to bank operation functions.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
$53k-87k yearly est. 6d ago
Escrow Operations Specialist
United Wholesale Mortgage 4.6
Operations associate job in Pontiac, MI
Job Description
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Responsibilities
• Clearly explain escrow changes, shortages, surpluses, and the reasons behind increases or decreases in mortgage payments.
• Investigate and resolve discrepancies related to escrow balances, tax and insurance payments, and lender-placed insurance.
• Communicate with internal teams and third-party vendors (e.g., tax service companies, insurance providers) as needed to resolve customer issues.
• Document all interactions and follow-ups in the loan servicing system in accordance with company standards.
• Process customer-initiated requests such as escrow waivers, payment reanalyses, or account corrections.
• Stay up to date on escrow-related regulations (e.g., RESPA), investor guidelines, and internal servicing policies.
• Maintain compliance with federal, state, and investor servicing requirements.
Qualifications
Must-Have Qualifications:
• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 2+ years of experience in mortgage servicing, specifically escrow analysis, customer service, or call center operations.
• Strong knowledge of escrow accounts, property taxes, hazard insurance, and escrow analysis procedures.
• Excellent communication skills with the ability to explain complex concepts clearly and calmly.
• Strong attention to detail, problem-solving, and analytical skills.
• Proficiency in mortgage servicing systems (e.g., MSP) and Microsoft Office Suite.
• Ability to work in a fast-paced, customer-focused environment while meeting performance metrics.
Nice To Have Qualifications:
• Experience using Black Knight MSP or similar loan servicing platforms.
• Bilingual (English/Spanish) skills a plus.
• Knowledge of investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
How much does an operations associate earn in Novi, MI?
The average operations associate in Novi, MI earns between $26,000 and $85,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.
Average operations associate salary in Novi, MI
$47,000
What are the biggest employers of Operations Associates in Novi, MI?
The biggest employers of Operations Associates in Novi, MI are: