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Operations Specialist
Watsco, Inc. 4.4
Operations associate job in Groveland, FL
OnCall Air ( ***************** ) produces and markets software designed for thousands of contractors operating in the $80 billion HVAC industry across North America. OnCall Air is part of the Watsco Ventures division of Watsco, the world's largest distributor of Air Conditioning and Heating equipment, parts, and supplies.
This role -- like all roles at Watsco Ventures -- will collaborate with other exciting initiatives within the Watsco Ventures and Watsco technology teams.
Overview:
We are looking for an Operations Specialist to join our team and help maintain and optimize our product ecosystem. The role is critical to ensure the product information offered in OnCall Air (e.g., HVAC equipment, accessories, AHRI data) is managed and updated efficiently. If you're detail-oriented, tech-savvy, and love improving processes, this is the role for you.
Key Responsibilities
* Equipment Database Management: Maintain accurate product data, categorize new equipment, deactivate outdated items, and implement automation to streamline updates.
* Account Management: Collaborate with business units to keep template accounts current with product offerings and improve workflows through automation.
* Product Asset Management: Identify and add relevant assets (videos, brochures) to commonly sold products, ensuring resources are easily accessible.
* Customer Success Support: Oversee Operations ticketing issues, troubleshoot problems, and enhance processes with automation.
* Automation: Work with technology teams, AI, and automation tools and scripts to continuously automate workflows related to product operations.
Required Skills
* Strong Communicator: Ability to work across departments and with customers effectively.
* Tech-Savvy: Experience with database management is a plus; familiarity with software tools for automation and process improvement.
* Action & Detail-Oriented: Works fast and smart, with a focus on accuracy and progress.
* Learning Mindset: Comfortable learning about industry trends, technology, software, and operations continuously.
* Industry Awareness: Understanding of the HVAC or residential contracting industry is a big plus but not required.
Benefits
As part of Watsco, you'll be a full-time salaried employee with competitive benefits, including
401k, vacation & paid holidays, health/dental/vision insurance.
Our culture (and office space) is open, without a lot of hierarchy or bureaucracy.
About Watsco & Watsco Ventures
Watsco ( ************** ) is the 600-pound gorilla in the industry but remains hyper ambitious with substantial growth goals. A major engine of this growth will be large and accelerating investments in technology initiatives that aim to increase the speed, convenience and efficiency in serving customers, and enable Watsco's reach into new geographies and sales channel.
$35k-47k yearly est. 11d ago
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Client Operations Associate
Finexio
Operations associate job in Orlando, FL
Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business the business payments. Finexio simplifies the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers' accounts payable and procurement software.
Our vision is a world in which finance leaders only have to decide “what” to pay- Finexio's software seamlessly handles the “how” and the “when”.
We are growing 250+% per year and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $65m in investment and is backed by investors JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank. These investors believe in the mission and technology so much so they are also customers and partners.
The Client OperationsAssociate is responsible for delivering extraordinary customer experience that serves as a differentiator by responding to inquiries, requests and general customer correspondence in a professional and timely manner. It is expected that the Client OperationsAssociate will be able to independently bring most customer questions to a resolution or, when necessary, act as a liaison between the customer and various internal partners to resolve more complex customer requests or issues.
This is a fast-paced environment, and this job requires the ability to adapt to a changing environment. The ideal candidate will have customer support experience within the financial sector and understands accounting. If you live to make customers happy and successful, then you may be the right person for this job!
Key Responsibilities
Actively understand customer needs and clearly communicate to ensure exceptional customer experience.
Troubleshoot technical issues by providing timely support via phone and email.
Guide customers through solutions and escalate complex issues to the appropriate teams when needed.
Manage and track support tickets in Salesforce from creation through resolution.
Deliver personalized solutions based on each customer's unique requirements and communicate them effectively.
Operate efficiently in a fast-paced environment while supporting multiple customers simultaneously.
Collaborate closely with team members, demonstrating shared ownership, accountability, and teamwork.
Handle sensitive and confidential information with professionalism, in alignment with Finexio's values.
Maintain and update supplier payment profiles, ensuring banking information, addresses, and contact details are accurate, secure, and up to date.
Collaborate with cross-functional teams to ensure customer needs are fully understood and met.
Maintain up-to-date knowledge of the payments ecosystem, AP-as-a-service models, relevant banking regulations, and accounting standards through continuous learning.
Conduct preliminary research on potential fraudulent transactions and provide findings to the Risk & Compliance team for further analysis.
Requirements
Bachelor's degree preferred
Minimum of 2 years of experience in a customer-facing role within the financial services or technology industry.
Strong attention to detail and research skills
Excellent verbal and written communication skills
Experience working with or within payments, financial services, fintech, AP/AR preferred
Proven customer service and de-escalation skills, with the ability to handle challenging situations calmly and professionally.
Benefits
Why You'll Love Working at Finexio:
Culture: We are a humble, client-first team that is focused on collaborative data-driven success.
Speed: We move fast, love new ideas and give you the opportunity to push your limits.
Growth: We are expanding rapidly into new markets, launching new services and creating a world-class company
What We Offer:
The chance to work in a fast-paced start-up environment with experienced industry leaders
An environment where you can dive deep into the latest technologies and make a real, measurable impact
Employee Engagement - Quarterly virtual team building activities and monthly team lunches
Competitive salary and stock options
Medical, dental, and vision
Unlimited Vacation Policy
Compensation: $45,000 - $60,000
$45k-60k yearly Auto-Apply 39d ago
Client Operations Associate - Winter Garden, FL
Advisor Talent Solutions 4.3
Operations associate job in Winter Garden, FL
Client OperationsAssociate I.MISSION The Client OperationsAssociate at The Lifewealth Group is a key part of our team serving as the true connection between our clients, support team, and advisors. This great communicator, influencer and enthusiastic person supports the vision, positive culture and team spirit. The role of this position is to engage and support the success of the Operations team by supporting this department in all aspects, including account opening /funding, client service and portfolio administration. The Client OperationsAssociate requires good time management skills and must be flexible in a fast-paced and changing environment. This position also requires attention to detail, ability to work quickly and efficiently with given technology and the ability to multi-task. II.ESSENTIAL RESPONSIBILITIES Client Engagement
Provides administrative support to the Operations Department with new business applications (incl. but not limited to investment applications, brokerage applications, annuity /insurance applications) and transfer of assets for account funding/policy issue.
Responds to Client Service Requests (Incl. Address changes, beneficiary changes, account access, death claims, account information requests, tax document requests)
Assist Operations department with RMD's
Supports Operations department with implementation of investment allocations, money movement
Send paperwork to clients using the electronic signature system while adhering to the Custodian's compliance rules pertaining to electronic signatures.
Quality Check and submit signed paperwork to Custodian for processing.
III.POSITION SPECIFICATIONS Experience and Education:
A bachelor's degree and/or related work experience is preferred
Ideally 2-4 years of experience in a client service role in financial services
Series 65 or FPQP certification a plus
Experience with investments and financial planning a plus
Skills and Knowledge:
Excellent communication skills (verbal, written and listening)
Proficient in Microsoft Office Suite required
Proficiency in FIRM CRM preferred
Knowledge of Broker Dealer and Investment Advisory Regulations a plus
Demonstrates personal integrity, honesty and can deal with confidential information daily
Ability to handle stress in an ever-changing investment market
Strong time management and organizational skills a plus
Ability to prioritize multiple tasks and anticipate potential problems
Job Type:
Full-time (in office)
Salary:
$50,000-$65,000 (+ Bonuses)
Benefits:
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Retirement plan
Tuition allowance
Presented by Advisor Employee Services Thank you for your interest in the Client Operations role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website at **************************** the services provided. We are not a staffing firm but together have built a reputable and continuously expanding business model that allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
$50k-65k yearly 60d+ ago
Cruise Operations Coordinator
Entertainment Benefits Group 4.3
Operations associate job in Orlando, FL
EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.
EBG owns and operates one of the largest and most comprehensive employee savings programs in the country - serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.
EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.
Job Description
A Cruise Operations Coordinator plays a key role in supporting Cruise Operations by managing booking processes, ensuring a seamless customer journey, and assisting leadership and our BPO Team Leads in daily operations. This role requires strong organizational skills, attention to detail, and the ability to collaborate across teams to enhance both customer and partner experiences.
Duties and Responsibilities
Manage the fulfillment of onboard credits and gifts to ensure timely delivery and uphold guest value propositions.
Maintain accurate, detailed spreadsheets and records.
Collaborate with Team Leads as needed to support operational goals.
Handle guest issues and escalations with professionalism and efficiency.
Perform work effectively in both remote and in-office environments.
Provide outstanding customer service to all guests and clients, both internal and external.
Deliver professional written and verbal support to guests and partners.
Support management in coordinating crew meetings with Cruise Partners.
Assist in the preparation and distribution of updates, training materials, and team activities.
Make and receive phone calls on recorded lines in accordance with company policy.
Perform additional duties as assigned.
#LI-Hybrid
Qualifications
Experience working with management software for tickets or customer information (such as JIRA or Zendesk or other CRMs).
Excellent customer service and client relationship management skills.
Strong problem-solving abilities with attention to detail.
Intermediate proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
Demonstrated passion for travel and entertainment.
High energy with the ability to work independently, stay focused on goals, and manage priorities effectively.
Strong professional communication skills, both written and verbal.
Ability to multitask, collaborate as a team player, and maintain strong organizational skills.
Relevant experience in events, hospitality, attractions, box office operations, yield management, technical operations, or data analysis.
Adaptable to change with a positive, can-do attitude.
Experience working for a travel agency is a plus.
Additional Information
Entertainment Benefits Group offers outstanding employee benefits including:
Medical, Dental & Vision
401k Match
Short Term Disability, Long Term Disability (Company Paid)
Company Paid Basic Life and AD&D
Additional Voluntary Benefits
Flexible Work Arrangements
3 Weeks of PTO + 5 Personal Days
Paid Holiday Break from Christmas to New Year
Paid Holidays
Fitness Reimbursement Program
Annual Day of Giving
Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.
$34k-46k yearly est. 15h ago
Associate, Client Processing I - Global Clearing Operations
BNY External
Operations associate job in Lake Mary, FL
Associate, Client Processing I
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Associate, Client Processing I to join our Global Clearing Operations team. This role is located in Lake Mary, FL.
In this role, you'll make an impact in the following ways:
Performs routine and non-routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues.
Manages situations which may require adaptation of response or extensive research according to client response. Escalates more complex situations to senior colleagues.
Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
Performs complex operational tasks in a product or functional area.
Contributes to the achievement of team objectives
To be successful in this role, we're seeking the following:
Bachelor's degree or the equivalent combination of education and experience is required.
0-3 years of total work experience is preferred.
Experience in brokerage processing is preferred.
Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$29k-55k yearly est. Auto-Apply 60d+ ago
Warehouse Operations Associate - 3rd Shift
Cardinal Health 4.4
Operations associate job in DeLand, FL
What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Shift Details
11:00 pm to 7:00 am - Monday through Friday
Job Summary
The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job receives products in the Inbound section. As far as the outbound section, this job ships products.
Responsibilities
Unloads trucks in the Inbound section by using a pallet jack or equivalent devices to put pallets out of the trucks.
Uses Manhattan Warehouse Management System to check in products. If working with specialty products, must follow regulations to store refrigerated products.
Stores products in warehouse locations using order picker or other devices.
Picks products from warehouse locations and loads into outbound trucks.
Qualifications
1-2 years of experience, preferred
High School diploma, GED or equivalent, or equivalent work experience, preferred
Ability to bend, reach, stoop, lift and stand for entire shift
Ability to lift up to 50 pounds
Comfort working with heights 20-30 ft regularly
What is expected of you and others at this level
Applies acquired knowledge and skills to complete standard tasks
Readily learns and applies new information and methods to work in assigned area
Maintains appropriate licenses, training and certifications
Works on routine assignments that require some problem resolution
Works within clearly defined standard operating procedures and/or scientific methods
Adheres to all quality guidelines
Works under moderate degree of supervision
Work typically involves regular review of output by work lead or supervisor
Refers complex unusual problems to supervisor
Pay Rate: $18.25 an hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 2/5/2026 *if interested in opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.
RESPONSIBILITIES
Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
Quality control on all products at all times and reporting any issues to store lead
Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties
PERSONAL PROFILE
Excellent organisational skills and meticulous attention to detail
Excellent communication skills both verbal and in writing
Intermediate computer skills in core Microsoft software
Previous experience with SAP desirable
Ability to work well in a team
Ability to work in a busy team environment
MEASURES OF SUCCESS
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
$20k-29k yearly est. 10d ago
Part Time Operations Associate
Lilly Pulitzer 3.9
Operations associate job in Orlando, FL
Job Type:
Regular
Brand Strategy Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”. Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.
Job Description
About the Position
The OperationsAssociate supports the Store Management team in the achievement of the store's goals by providing organization of shipping and receiving, inventory control, back-of-house maintenance, and related housekeeping activities. The OperationsAssociate is a key member of the store team and must be a professional detail-oriented person with a sense of urgency and motivation.
A day in the life…
All tasks involved with accurate daily operations of the stock room and processing of store merchandise to the selling floor and/or stock room, and all communication and documentation related to the stock coordination function.
Ensure stockroom priorities are aligned with sales floor priorities. Build and implement a game plan to react appropriately to business opportunities and trends.
Partner with management team on the implementation of monthly visual directives by ensuring that merchandise is received and processed in a timely manner and available for the sales floor and sales staff.
Ensure markdowns are taken and that merchandise is properly packaged, ticketed, and logged following all processes and procedures. Ensure merchandise is safely stored and easily located for replenishment for the sales floor.
Practice security measures that help deter theft, understand the procedures for handling transfers in or out, receiving new merchandise, and handling merchandise discrepancies.
Contribute to positive employee relations through effective communication, teamwork and partnership with co-workers and the management team.
Maintain the stockroom areas in a neat and orderly manner, and in keeping with the Company's Operational and Safety policies.
Ensure standards of cleanliness, maintenance, and organization in stockroom and on selling floor.
Qualifications for the Position
High School diploma, preferred.
1 year of warehouse/shipping and receiving experience, preferred.
Ability to lift and mobilize medium to large items, up to 100 lbs., while utilizing appropriate equipment and safety techniques
Ability to operate and read scanning equipment for extended periods of time.
Excellent attention to detail, follow-up, and organizational skills
Strong planning and time-management skills, with demonstrated ability to handle multiple tasks simultaneously.
Ability to effectively communicate with clients, colleagues, and management as well as strong and palpable “sense of urgency” for implementing courses of action.
Ability to be on your feet and maneuver around the store during shift hours.
A Little More to Know…
This position is classified as a part-time OR full-time hourly, non-exempt position. You will be expected to work, on average, a 40-hour week.
This position is eligible for overtime and standard company benefits.
This position is based In-Store at our Lilly Pulitzer Retail Location.
Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays.
This position is expected to collaborate effectively with other individuals in alignment with our Core Values.
This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
This position is reviewed annually.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana
, or any other characteristic protected by law.
Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department.
Please click here to review our Applicant Privacy Policy.
$20k-26k yearly est. Auto-Apply 9d ago
Intermodal Operations Coordinator
Allen Lund Company 3.8
Operations associate job in Orlando, FL
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 43 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why You'll Love Working Here: The Perks of Being Part of Our Family!
Culture That Rocks: Dive into an inclusive company culture where your personal growth and commitment are nurtured, both on and off the clock!. Our management champions an open and innovative environment that promotes professional and personal growth.
Unleash Your Potential: Get ready for top-notch training and development that fuels your career growth opportunities, including transfer opportunities within our 41 offices!.
Seriously Sweet Perks: We're talking competitive compensation and a 401k with a generous match!. Plus, enjoy 100% Employer paid health insurance.
Share in the Success: Be more than just an employee - you can share in company ownership and get recognized for your amazing work with our employee recognition program!.
A Team That Sticks: Join a company where half of our incredible employees have been with us for over a decade - that's a whole lot of happy!.
Ready to Master Drayage Logistics? Become Our Intermodal Operations Coordinator!
Are you a highly organized and communicative problem-solver? Do you have at least 1-2 years of experience in Freight Forwarding or drayage dispatching? If this is you, or you like a challenge, let's talk!. Allen Lund Company is seeking a Intermodal Operations Coordinator to join our team!. You will handle the sourcing of trucks for and dispatching Drayage/Full Container pickups from Railyards & Ports/Terminals.
What You'll Do (Your Superpowers in Action!): You'll be a key player in ensuring the timely delivery of cargo to our customers, building relationships, and managing all aspects of the drayage process.
Trucking & Dispatch Dynamo: You'll manage drayage truckers and locate new ones when needed.
Shipment & Document Specialist: Receive and update shipment status in a timely manner, and issue shipment alerts when needed. This includes tracking and tracing (port availability, delivery status, etc.). You'll also be collecting and maintaining all load documents (POD, EIR, DO, etc.).
Logistics & Customer Relations Ace: You will assist with the management of shipments to ensure the timely delivery of cargo to customers. You'll also obtain and create quotes for shipments and source the best method of transportation. Build relationships with all customers, other ALC offices, overseas agents, and service providers.
Team Player: You'll have the ability to work independently as well as part of a team.
Skills & Experience (Your Arsenal of Awesome!):
Minimum 1-2 years' experience in Freight Forwarding or drayage dispatching.
Strong organization and prioritization skills.
Unparalleled customer service skills.
Excellent verbal and written communication skills, interpersonal skills, and time-management skills.
Previous experience within a freight forwarding or Drayage Import organization.
Knowledge of organizational policies, procedures, systems, and objectives.
Experience with other Ground Trucking services is a plus (LTL, Cartage, FTL, Rail, etc).
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
$34k-49k yearly est. Auto-Apply 3d ago
OPERATIONS REVIEW SPECIALIST - 60022447
State of Florida 4.3
Operations associate job in Orlando, FL
Working Title: OPERATIONS REVIEW SPECIALIST - 60022447 Pay Plan: Career Service 60022447 Salary: $47,668.14 Total Compensation Estimator Tool Hearing Officer (Operations Review Specialist)
Department of Children and Families
Orlando, Florida
Open Competitive
What you will do:
This is an administrative Hearing Officer position that conducts administrative hearings related to the Department of Children & Families and Agency for Persons with Disabilities actions. The hearing officer must afford a fair and complete hearing and conduct the proceeding so that the record affirmatively shows that the hearing has met all requirements of the law. The hearing is a formal hearing under the Administrative Procedures Act, Chapter 120 F.S. and federal program requirements, as it often involves disputes of facts requiring specific evidentiary determinations.
How you will make an impact:
* Conduct the hearing following statutory guidelines.
* Administer oaths, establishes the burden and standard of proof required of the parties at the hearing.
* Develop the record, rule on motions and the admissibility of evidence.
* Research, review, analyze and maintain an up-to-date knowledge of the various programs, including pertinent statutes, court decisions, Florida Administrative Code, federal regulations and the agencies' interpretation of such authorities.
* Monitor the agencies' implementation of these authorities to determine the correctness of the action.
* Review hearing requests for jurisdiction, facilitate settlement negotiations, issue /orders for prehearing conferences and discovery.
* Schedule the hearing, assuring all of the requirements of law have been met.
* Issue and rule on subpoena requests.
* Prepare a written decision, setting forth in a concise manner, the facts of the cases and the effect of the application of law to those facts. The decision must respond to proposed findings of fact and arguments submitted by each party.
* This position may travel as required.
Qualifications:
* High school diploma and 4 or more years of experience as a Hearing Officer (the years of experience can be equivalent to the degree).
* Experience as a Hearing Officer utilizing the Uniform Rules of Administrative Procedure.
* Experience conducting legal research and drafting legal documents.
* Valid Driver License.
Preferred qualifications:
* Bachelor's degree, Juris Doctor degree preferred.
Knowledge, Skills, and Abilities:
* Writing
* Communicating effectively with others in writing as indicated by the needs of the audience
* Reading Comprehension
* Understanding written sentences and paragraphs in work related documents
* Speaking
* Talking to others to effectively convey information
* Problem Identification
* Identifying the nature of problems
* Information Gathering
* Knowing how to find information and identifying essential information
* Active Listening
* Listening to what other people are saying and asking questions as appropriate
Candidate Profile (application) must be completed in its entirety.
* Include supervisor names and phone numbers for all periods of employment.
* Account for and explain any gaps in employment so that the hiring process is not delayed.
* Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
* It is unacceptable to use the statement "See Resume" in place of entering work history.
* If you experience problems applying online, please call the People First Service Center at **************.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit *****************************
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit ******************************
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
* The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
We hire only U.S. citizens and lawfully authorized alien workers.
Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: *******************
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$47.7k yearly 6d ago
Operations Warehouse Intern
SPX Technologies 4.2
Operations associate job in Orlando, FL
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Detection and Measurement, CUES is the world's leading developer of water, wastewater, and storm water inspection equipment. With CCTV cameras, pre-built vehicles, and software for pipeline inspection and rehabilitation, we improve the safety and reliability of our water infrastructure systems.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As an Operations Warehouse Intern, you will gain hands-on experience, learn from experts, and contribute to process improvements that will have a lasting impact on the business and the way we work.
One key project is the analysis of part usage and design of warehouse locations to increase efficiency of part kitting, streamlining system updates, and supporting the execution of material movement within the location.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
Projects & Continuous Improvement
Provide support to Supply Chain and Warehouse teams in the execution of technical activities associated with process improvements, such as:
Part usage analysis
Warehouse design and layout
Kitting of parts for manufacturing and assembly
Learn and perform testing to enhance system usage and support execution of material movement throughout two warehouse locations
Eliminate waste and improve efficiency, both system and direct labor
Lead other projects as assigned
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience and Education
Student working towards a bachelor's degree in supply chain engineering or industrial engineering
Candidates must have completed their second year of studies
Cumulative GPA of 3.0 or above
High problem-solving skills and self-direction
Company will not provide sponsorship of position - must be eligible to work in US
Preferred Experience, Knowledge, Skills, and Abilities
Familiarity with warehouse procedures
Supply Chain software knowledge, IFS a plus
Technical hands-on experience with Microsoft Office products
Exposure to time studies and layout design
Travel & Working Environment
Manufacturing Environment frequently requires use of foot and eye protection when in production areas
Ability to climb, stoop, crouch and crawl
Ability to lift/move up to 25lbs occasionally
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
$24k-33k yearly est. 60d+ ago
RCM Operations Specialist
Vaxcare LLC 4.1
Operations associate job in Orlando, FL
Job Description
RCM Operations Specialist
age Break
Job Title: RCM Operations Specialist
Position Type: Full-time
Work Setting: In-Office - Orlando, FL
Dept./Division: Customer Care/Operations
Reports to: RCM Operations Manager
FLSA: Non-Exempt
ab OUT VAXCARE
The healthcare system is complex, presenting challenges for everyone-patients, doctors, nurses, office managers, and billers alike. At VaxCare, we aim to streamline this complexity, eliminating unnecessary costs and confusion so that practices can focus on their important work: caring for patients. Our innovative solutions include a vaccine management and LARC access platform trusted by over 20,000 active providers nationwide. This service is powered by a multidisciplinary team of dedicated professionals who lead with integrity and a relentless drive to exceed expectations, bringing clarity and efficiency to the often-overwhelming world of healthcare.
THE POSITIONs
Our team is passionately dedicated to maximizing RCM reimbursement opportunities with efficiency and scalability. We seek a motivated problem solver to join the Revenue Cycle Management Operations Team. This role supports three different sets of claims management responsibilities: PreProcess, Payer Outbound, Patient Inbound & Outbound. This team member plays an integral role in the claims collection cycle, providing direction and analysis on denied claims. These responsibilities help fuel our mission.
PreProcess Responsibilities:
The PreProcess Specialist role is all about the pre-submittal for claims processing. This team oversees submitting claims to Insurance companies and solving any Internal claim errors and payer rejection errors. The goal of this team is to ensure claims get to an Accepted status. This role exposes us to the use of external payer portals to obtain patient eligibility information and process the claims accurately through our clearinghouse.
Payer Responsibilities:
The payer team Is crucial to VaxCare as, in this role, you are working on claims that have already been denied or have an unknown status. You are contacting Insurance companies daily to get claim status and sending back claims for preprocessing If we believe Insurance companies processed them incorrectly. In this role, you must use critical thinking skills and problem-solving to overturn a denial of a paid status. The payer specialist team Is typically on the phone 60% of the time daily.
Patient Responsibilities:
In this role, you are responsible for making inbound and outbound contact with our patients. Our outreach to patients is to obtain additional and updated insurance information so that their claims can be processed through their insurance instead of having balance become a patient's responsibility. VaxCare's goal is not to collect money from patients unless it is dictated to their insurance company. We aim to ensure patients receive the proper care and have their insurance pay for their services. In this role, you need to be compassionate and have an understanding mindset as we deal with many patients who may be going through tough times. This role requires you to be on the 100% of the time.
essential responsibilities
Identify and confirm payer denial reasons using online resources to ensure they are handled appropriately
Call healthcare insurance companies to understand denials and challenge rulings where applicable
Contact with patients (applicable to the Patient Specialist role)
Meet daily metrics related to quality and quantity of work as assigned
File claim corrections using web-based applications and bring claims to a final state of resolution promptly
Collaborate with your team to create and implement enhanced collection techniques based on experience, data, and analytics
Primarily, this role works with payers to understand why a claim was denied. Team members in this role also call to get the claim status, which may be paid. In that case, team members would be posting payments to our data entry portal
COMPETENCIES:
Core to all positions at VaxCare
We Live (and Work) by Our Values:
“VaxCare-ness” (Art of Care) - Nurturing and providing for each team member
Belief in Something Bigger than Ourselves - Capacity to derive meaning from a larger purpose
Humility as a Posture of Learning - Burning curiosity to learn without ego
Adaptability & Embracing Change - Nimbleness & ready to seize new opportunities
Additional “Must Haves”:
Dependability - Must be able to meet deadlines, work independently, maintain focus, be punctual and good attendance record.
Interpersonal Skills - Builds strong relationships & contributes to a positive work environment.
Computer Skills - Skilled with computers, learns new tools quickly.
Ethics - Honest, accountable, maintains confidentiality.
required Experience & qualifications
Proven Customer Service Skills: Demonstrated ability to provide exceptional support, ensuring a positive and efficient customer experience.
Analytical & Resourceful Thinkers: Naturally curious problem-solvers who research solutions, think critically, and bring high energy to challenges.
Eager Learners: Motivated to understand the industry, master the role, and grow within VaxCare.
Proactive & Driven: Self-starters who take initiative, show enthusiasm, and stay focused on results.
Technologically Proficient: Comfortable navigating multiple systems, platforms, and software tools with accuracy and efficiency.
Reliable Tenure: Consistent, stable work history that demonstrates commitment and dependability.
Preferred: Candidates with prior experience in Healthcare Insurance Claims or related healthcare administration a pl
Other Essential REQUIREMENTS
Prolonged sitting or standing: Employees must be able to remain in a stationary position for extended periods, as much of the work involves sitting at a computer or workstation. Some hybrid or office-based roles may also require the ability to stand for portions of a shift.
Transportation and Attendance Requirements: Candidates must be able to reliably commute to the office each day, arrive on time, and complete an 8-hour workday as part of their on-site responsibilities.
Repetitive motions: Significant use of the hands, wrists, and fingers is required for tasks like typing, using a computer mouse, and handling paperwork.
Visual acuity: The job requires the ability to view a computer screen and read documents for extended periods.
Communication: Employees must be able to clearly express and exchange ideas in English to effectively communicate with customers and co-workers.
Occasional lifting: Many office-based jobs specify the ability to occasionally lift or move up to 10-20 pounds to handle supplies or equipment.
Physical Requirements/Work Environment:
TASK
Continuous
Intermittent
Seldom
N/A
Regular & Reliable Attendance
x
Standing/Walking
X
Travel/Driving/Operating Vehicle
X
Sitting (desk/computer work)
X
Lifting/Lowering/Carrying (up to 20lbs)
x
Reaching/Bending/Twisting
x
Hand/Wrist Use (typing/mouse/writing)
X
In person attendance for meetings/conferences
X
Exposure to Noise/Dust/Chemical Exposures
x
Operating Mobile Equipment/Machinery
x
*Continuous = 66-99% of the day; Intermittent = 33 - 66% of the day; Seldom = 0-33% of the day
Note
:
Team Members in this position will be responsible for implementing and acting in accordance with VaxCare's information security policies; protecting assets from unauthorized access, disclosure, modification, destruction or interference; executing specific security processes or activities as assigned by the Information Security and/ or Privacy officers; and reporting security events or potential security risks to the organization. Team Members in this role will be involved in the processing of protected patient and/or payment information and will be responsible for ensuring the security and privacy of the information within their scope of work.
$40k-71k yearly est. 14d ago
Operations Specialist (Citrus Juice)
Louis Dreyfus Company 4.9
Operations associate job in Orlando, FL
Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.
Job Description
Working as part of a dynamic team, contributing to operational activities through the Juice Platform business plan in North America. This role is to perform operational activities to help strengthen LDC business relationships through optimizing processes and strong logistics support.
Primary Responsibilities/Essential Functions
Develop and plan, manage execution and control/monitor performance of Vessel Unload operations, including but not limited to:
Engage port, USDA and external warehouses.
Plan, order and manage materials and service resources for discharge operations
Develop and validate in collaboration with LDC internal controlling department procedure for inventory management and audit planning.
Develop and manage Inventory Management Plan including:
Audits calendar per plant, products, materials, others.
Monitor, control and report inventory deviation.
Elaborate blending recipes, follow and audit production, managing quality and inventory levels, aiming fulfilling SLA's on volume and quality for customer demand.
Technical support for on issues, innovation efforts for LDC operations, external warehouses or clients including, but not limited to, tankers load/unload, blending operations, drum filling or packaging, among others.
Drive problem solving as
Subject Matter Expert
on root cause analysis.
Execute inbound, processing, and outbound SAP transactions on Juice Operations
Work with the internal teams and the suppliers to improve product quality, business processes, and total cost of ownership.
Support the development and utilize KPIs to drive results to meet annual goals and objectives. Support regularly updates cost-value analyses for leading suppliers.
Support strategies, approaches, and deployment for supplier quality programs and initiatives.
Support preparation of the monthly and quarterly objectives review and involve other departments as needed.
50-75% travel to warehouses in Umatilla, Winter Garden, and Orlando is a requirement.
Quarterly travel to Port Manatee to oversee the unloading of the vessel from Brazil. This can take upwards of 1 to 2 weeks, and may require the need to work nights.
Additional Responsibilities
Support preparation of KPIs, daily operations reports, and other internally produced operations reports.
Create daily/weekly/monthly reports and information database for internal stakeholders.
Remain abreast of industry trends and changes and educate internal stakeholders on impacts on the business.
Maintain effective and ethical relationships with suppliers.
Assists other team members when needed.
Customer and supplier visits.
Other duties as assigned.
Qualifications
Education/Professional Certifications/Licenses
Basic Qualifications:
Bachelor's degree in operations management, industrial engineering, food engineering, agricultural engineering, business administration, or other business discipline.
Valid driver's license.
Preferred Qualifications:
Bachelor's degree with postgraduate degree in operations management, industrial engineering, food engineering, agricultural engineering, business administration, or other business discipline.
Experience
Basic Qualifications:
Minimum: 5 years of experience in an office work environment and beverage/food industry operations.
Minimum: 5 years of proficiency in SAP, MS Office applications, specifically Excel, Word, Power Point and Power BI, with the ability to learn company software.
Preferred Qualifications:
Minimum: 5 years of experience in an office work environment and Juice industry operations.
Minimum: 5 years of proficiency in SAP, MS Office applications, specifically Excel, Word, Power Point and Power BI, with the ability to learn company software.
Additional Information
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Flexible work available (not applicable to all roles)
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Equal employment opportunity (EEO)
Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
$39k-70k yearly est. 14h ago
Cruise Operations Coordinator
EBG
Operations associate job in Orlando, FL
EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.
EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.
EBG owns and operates one of the largest and most comprehensive employee savings programs in the country - serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.
EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.
Job Description
A Cruise Operations Coordinator plays a key role in supporting Cruise Operations by managing booking processes, ensuring a seamless customer journey, and assisting leadership and our BPO Team Leads in daily operations. This role requires strong organizational skills, attention to detail, and the ability to collaborate across teams to enhance both customer and partner experiences.
Duties and Responsibilities
Manage the fulfillment of onboard credits and gifts to ensure timely delivery and uphold guest value propositions.
Maintain accurate, detailed spreadsheets and records.
Collaborate with Team Leads as needed to support operational goals.
Handle guest issues and escalations with professionalism and efficiency.
Perform work effectively in both remote and in-office environments.
Provide outstanding customer service to all guests and clients, both internal and external.
Deliver professional written and verbal support to guests and partners.
Support management in coordinating crew meetings with Cruise Partners.
Assist in the preparation and distribution of updates, training materials, and team activities.
Make and receive phone calls on recorded lines in accordance with company policy.
Perform additional duties as assigned.
#LI-Hybrid
Qualifications
Experience working with management software for tickets or customer information (such as JIRA or Zendesk or other CRMs).
Excellent customer service and client relationship management skills.
Strong problem-solving abilities with attention to detail.
Intermediate proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
Demonstrated passion for travel and entertainment.
High energy with the ability to work independently, stay focused on goals, and manage priorities effectively.
Strong professional communication skills, both written and verbal.
Ability to multitask, collaborate as a team player, and maintain strong organizational skills.
Relevant experience in events, hospitality, attractions, box office operations, yield management, technical operations, or data analysis.
Adaptable to change with a positive, can-do attitude.
Experience working for a travel agency is a plus.
Additional Information
Entertainment Benefits Group offers outstanding employee benefits including:
Medical, Dental & Vision
401k Match
Short Term Disability, Long Term Disability (Company Paid)
Company Paid Basic Life and AD&D
Additional Voluntary Benefits
Flexible Work Arrangements
3 Weeks of PTO + 5 Personal Days
Paid Holiday Break from Christmas to New Year
Paid Holidays
Fitness Reimbursement Program
Annual Day of Giving
Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.
$34k-51k yearly est. 10d ago
Operations Coordinator, Load Out
Riverstone Logistics
Operations associate job in Orlando, FL
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
Position Summary
The Operations Coordinator will assist in the day-to-day functions of routing, dispatching, and other client delivery objectives at a specific profit center. This position will monitor motor carrier performance and provide feedback to motor carriers and location management. In addition, this position will assist customer care in monitoring and troubleshooting of delivery issues in a proactive and highly responsive manner. This position will spend most of their time in the office or warehouse helping to maximize the performance of the site.
Competencies
Ethics & Values
Problem Solving
Customer Focus
Drive for Results
Conflict Resolution
Functional/Technical Skills
Managing & Measuring Work
Timely Decision Making
Organizing
Composure
Learning on the Fly
Interpersonal Savvy
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Facilitate day-to-day delivery operations, including the monitoring of morning loadout, delivery activity, evaluation of motor carrier needs, and customer service in accordance with agreed quality and production standards of the client
Oversee the load out process to verify that products are handled properly and loaded securely to minimize damage
Ensure timely reporting of loadout compliance as well as motor carrier compliance within industry fair standards and the agreed-upon communication mechanism
Maintain professional working relationships with location management, peers, motor carriers, client employees, and other department managers and personnel
Provide operational support to the distribution center team as needed, including assisting with audits and process improvements
Utilize client-specific routing software
Communicate with other departments on updates, meetings, and other as needed
Perform route monitoring utilizing client-specific software
Check in reschedules that are brought back by motor carriers
Process returns through the clients portal at participating locations
Move inventory safely using material handling equipment (as needed)
Serve as a point of contact for escalations from the client
Schedule orders and notify the customer of their time windows for next day delivery
Performing other duties as assigned (may vary based on client requirements)
Minimum Qualifications (Knowledge, Skills, and Abilities)
High School Diploma/GED or equivalent required
Strong people and operational management skills
Experience utilizing Microsoft Office products (Excel, Teams, etc.)
Excellent verbal and written communications skills
Excellent interpersonal skills
Excellent customer service skills, including conflict resolution
Ability to adapt to changes in a fast-paced environment
Routing, scheduling, and checking on delivery status
Ability to embrace new technology
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time, work in a standing position, and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work area and move/manipulate various objects. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
$34k-51k yearly est. 26d ago
Portfolio Operations Specialist
Elandis
Operations associate job in Orlando, FL
The Portfolio Operations Specialist is responsible for supporting and enhancing the operational performance of six residential apartment communities located in New Smyrna Beach, Daytona Beach, and Orlando, Florida. This position plays a key role in driving occupancy, resident retention, and revenue growth through focused efforts in renewals, leasing, delinquency management, collections, and marketing. The Portfolio Operations Specialist collaborates closely with onsite property management teams to ensure operational consistency, adherence to company standards, and delivery of exceptional resident experiences.
Essential Duties and Responsibilities
- Monitor leasing activity, occupancy levels, and renewal performance across the portfolio to achieve established financial and operational objectives. - Develop and implement renewal strategies to promote resident retention and reduce turnover. - Analyze leasing performance data and provide recommendations to improve results at both the property and portfolio level. - Oversee delinquency management, ensuring consistent application of company standards for collections and legal processes. - Support onsite teams with delinquency reduction strategies, including payment arrangements, follow-up, and resident communications. - Assist with the development, execution, and evaluation of property-specific marketing campaigns to drive qualified traffic and improve occupancy. - Track and analyze marketing effectiveness, providing insights and recommendations for improvement. - Reduce Employee Turnover
- Improve resident retention. Collaborate with community teams to design and implement resident engagement initiatives aimed at improving satisfaction and retention. - Prepare, review, and distribute portfolio-level operational reports, highlighting trends, risks, and opportunities. - Act as a liaison between corporate leadership and onsite staff to ensure alignment with company policies, procedures, and performance expectations. - Provide training, mentorship, and operational support to onsite associates in areas such as leasing best practices, delinquency management, and customer service. - Identify operational challenges and recommend corrective actions to improve efficiency and overall performance across the portfolio.
Qualifications
- Minimum of three (3) years of experience in property management, multi-site operations, or related field required. - Proven knowledge of leasing, renewals, delinquency, and collections management processes. - Proficiency with property management software platforms (Yardi, RealPage, or comparable systems preferred). - Strong analytical skills with the ability to interpret financial and operational data. - Excellent communication, organizational, and leadership abilities. - Capacity to travel frequently within the New Smyrna Beach, Daytona Beach, and Orlando markets. - Bachelor's degree in Business Administration, Real Estate, or related discipline preferred.
Core Competencies
- Results-driven with a focus on occupancy, collections, and resident satisfaction. - Strong analytical and problem-solving abilities with attention to detail. - Effective interpersonal and communication skills with the ability to influence and collaborate across multiple teams. - Organizational agility and the ability to manage multiple priorities and deadlines. - Leadership and mentoring skills with an emphasis on team development and performance improvement.
Performance Metrics (KPIs)
Occupancy & Leasing: - Maintain average portfolio occupancy at or above 95%. - Achieve leasing conversion ratio of 35% or higher from traffic to leases. 2. Renewals: - Achieve renewal rate of 60% or higher across the portfolio. - Reduce non-renewal turnover through proactive resident engagement strategies. 3. Delinquency & Collections: - Maintain portfolio delinquency at or below 2% of total charges. - Ensure collection effectiveness rate of 95%+ of billed charges collected monthly. 4. Marketing & Traffic Generation: - Meet or exceed traffic generation goals per community. - Track and improve cost-per-lease efficiency for marketing spend. 5. Reporting & Compliance: - Deliver accurate and timely weekly and monthly operational reports. - Ensure 100% compliance with company policies and fair housing regulations across all communities. 6. Team Support & Development: - Provide quarterly training sessions for onsite leasing and collections staff. - Support measurable improvements in onsite staff performance and consistency.
Compensation and Benefits
- Competitive base salary commensurate with experience. - Performance-based incentive opportunities tied to portfolio KPIs. - Comprehensive benefits package, including health, dental, and vision coverage. - Paid time off, company holidays, and additional leave programs. - Mileage reimbursement for required travel between communities. - Opportunities for ongoing professional development and career advancement within the organization.
Job Posted by ApplicantPro
$34k-58k yearly est. 22d ago
Franchise Operations Specialist
LMK Recruiting Solutions
Operations associate job in Orlando, FL
Job DescriptionFiltaClean Franchise Operations Specialist
Reports to: FiltaClean Operations Manager
The FiltaClean Franchise Operations Specialist is a hands-on expert in commercial cleaning operations who supports Filta franchisees in delivering consistent, high-quality service. This role combines technical cleaning knowledge, workflow optimization, and field coaching to elevate operational performance across the franchise network.
The ideal candidate is curious about emerging cleaning technologies, passionate about service excellence, and motivated to help others improve. This position requires regular travel to franchise locations to provide onsite training, audits, and support across three service lines, FiltaClean, FiltaDrain and FiltaCool.
Key Responsibilities
Franchise Support & Coaching
Travel to franchise locations to observe, train, and coach cleaning technicians on FiltaClean, FiltaDrain and FiltaCool service standards and best practices.
Partner with franchise owners to optimize crew workflow, scheduling, and productivity.
Conduct service audits and provide constructive feedback with actionable improvement plans.
Demonstrate new cleaning methods and products, ensuring consistency across all operations.
Operational Expertise
Maintain expert knowledge of FiltaClean, FiltaDrain and FiltaCool equipment, cleaning agents, and commercial cleaning processes.
Advise on site-specific cleaning challenges and recommend effective solutions. Ensure compliance with health, safety, and environmental regulations.
Troubleshoot and resolve issues with cleaning performance or equipment in the field.
Continuous Improvement
Research and evaluate new cleaning technologies, tools, and products.
Share insights and innovations with the operations team to improve service quality and efficiency.
Support product testing and feedback loops for new FiltaClean solutions.
Contribute to the development of updated training materials and process documentation.
Qualifications
Experience:
Minimum 35 years of experience in commercial cleaning, facility services, or operations support.
Recommended Experience working directly with franchisees, field technicians, or distributed teams is a plus.
Skills & Attributes:
Strong knowledge of commercial cleaning techniques, safety standards, and equipment handling.
Excellent communication, coaching, and interpersonal skills.
Highly coachable with a growth mindset and curiosity for innovation.
Proven ability to analyze workflows and identify areas for improvement.
Comfortable with frequent travel (up to 75%) and hands-on fieldwork.
Self-motivated, organized, and adaptable to diverse work environments.
Education:
High school diploma or equivalent required; advanced training or certifications in cleaning or facilities management preferred
Requirements:
Must be able to pass a background check
Must have a valid US license (REAL id) or passport to travel
Why Join Filta
At Filta, we believe in providing our commercial customers with services that make their kitchens faster greener, safer and cleaner. As a member of the operations team, youd be responsible in supporting franchise success, driving innovation, and maintaining the highest standards of service across the US and Canada networks.
$34k-58k yearly est. 14d ago
Operations Specialist (Cardiology)
Nemours
Operations associate job in Orlando, FL
Nemours is seeking an Operations Specialist (Cardiology), FULL-TIME, to join our Nemours Children's Health team in Orlando, Florida.
This position is primarily responsible for scheduling new patient referrals for the Cardiology division in Central Florida, Confirming Appointments, ensuring provider schedules are optimized. This position completes Cardiac Center Template Submissions, edits templates for opening additional clinics, processing clinic cancellation request and rescheduling of impacted patients due to clinic closures. This position serves as a liaison between the Cardiology division and the Central Scheduling team, provides exemplary customer service for internal and external customers on behalf of the Cardiology division and is responsible for answering the “Heart Line”.
Job Responsibilities
New Patient Referrals:
Processes New Patient Referrals on behalf of the Cardiology division by contacting parents/guardians within 8 business hours of receipt of referral.
Registers patients according to reliable methods, validates demographics and ensures primary insurance is captured.
Ensures authorization for services is received and contacts primary care physician to obtain authorization when not available.
Updates status of each referral in the New Patient Work Queue and follows reliable methods to ensure accurate data is captured.
Reports defined metrics to Operations Manager and Service Line Administrator.
Collaborates with clinical team to ensure referrals are triaged appropriately, patients are seen in a timely manner and in the appropriate location closest to their home.
Demonstrates an understand of I Guide and participating insurance plans.
Keeps abreast of insurance requirements to minimize denials.
Appointment Confirmation:
Confirms Appointments by following the established reliable method for Cardiology.
Reports defined metrics to Operations Manager and Services Line Administrator.
Cancels/reschedules patients' appointments when unable to attend.
Optimizes Provider Schedules:
Scans provider schedules daily and backfills appointments to ensure provider schedules are > 90% scheduled on the day of service.
When necessary, adjusts patient appointments to ensure enough time is available and gaps in provider schedules are minimizes.
Scheduling Templates:
Opens provider templates and ancillary schedules based on call schedule submissions.
Edits templates for a single day to open access clinics when directed by leadership.
Possesses a working knowledge of Cadence templates, provider patterns, and visit types.
Clinic Cancellation & Rescheduling:
Processes all Clinic Cancellation and Rescheduling requests on behalf of the Cardiology division within 8 business hours or less of receipt.
Reschedules patients impacted by cancellation.
Customer Service:
Provides customer service in an exemplarily for both internal and external customers.
Answers the “Heart Line” and directs callers to appropriate area.
Communicates in a timely manner via electronic communication (Outlook messages, Epic In basket messages, and Epic Telephone Encounters).
Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor.
Job Requirements
High School Diploma required. Specialized (1 year of training beyond high school required).
Associate degree preferred.
Minimum of one (1) to three (3) years' experience required.
Customer service experience required.
Medical office and/or call center experience preferred.
What We Offer
Competitive base compensation in the top quartile of the market
Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
Comprehensive benefits: health, life, dental, vision
Mortgage assistance, relocation packages and 403B with employer match.
Licensure, CME and dues allowance
Not-for-profit status; eligibility for Public Service Loan Forgiveness
For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.
#LI-MW1
$34k-58k yearly est. Auto-Apply 12d ago
Operations Specialist (Cardiology)
The Nemours Foundation
Operations associate job in Orlando, FL
Nemours is seeking an Operations Specialist (Cardiology), FULL-TIME, to join our Nemours Children's Health team in Orlando, Florida.
This position is primarily responsible for scheduling new patient referrals for the Cardiology division in Central Florida, Confirming Appointments, ensuring provider schedules are optimized. This position completes Cardiac Center Template Submissions, edits templates for opening additional clinics, processing clinic cancellation request and rescheduling of impacted patients due to clinic closures. This position serves as a liaison between the Cardiology division and the Central Scheduling team, provides exemplary customer service for internal and external customers on behalf of the Cardiology division and is responsible for answering the “Heart Line”.
Job Responsibilities
New Patient Referrals:
Processes New Patient Referrals on behalf of the Cardiology division by contacting parents/guardians within 8 business hours of receipt of referral.
Registers patients according to reliable methods, validates demographics and ensures primary insurance is captured.
Ensures authorization for services is received and contacts primary care physician to obtain authorization when not available.
Updates status of each referral in the New Patient Work Queue and follows reliable methods to ensure accurate data is captured.
Reports defined metrics to Operations Manager and Service Line Administrator.
Collaborates with clinical team to ensure referrals are triaged appropriately, patients are seen in a timely manner and in the appropriate location closest to their home.
Demonstrates an understand of I Guide and participating insurance plans.
Keeps abreast of insurance requirements to minimize denials.
Appointment Confirmation:
Confirms Appointments by following the established reliable method for Cardiology.
Reports defined metrics to Operations Manager and Services Line Administrator.
Cancels/reschedules patients' appointments when unable to attend.
Optimizes Provider Schedules:
Scans provider schedules daily and backfills appointments to ensure provider schedules are > 90% scheduled on the day of service.
When necessary, adjusts patient appointments to ensure enough time is available and gaps in provider schedules are minimizes.
Scheduling Templates:
Opens provider templates and ancillary schedules based on call schedule submissions.
Edits templates for a single day to open access clinics when directed by leadership.
Possesses a working knowledge of Cadence templates, provider patterns, and visit types.
Clinic Cancellation & Rescheduling:
Processes all Clinic Cancellation and Rescheduling requests on behalf of the Cardiology division within 8 business hours or less of receipt.
Reschedules patients impacted by cancellation.
Customer Service:
Provides customer service in an exemplarily for both internal and external customers.
Answers the “Heart Line” and directs callers to appropriate area.
Communicates in a timely manner via electronic communication (Outlook messages, Epic In basket messages, and Epic Telephone Encounters).
Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor.
Job Requirements
High School Diploma required. Specialized (1 year of training beyond high school required).
Associate degree preferred.
Minimum of one (1) to three (3) years' experience required.
Customer service experience required.
Medical office and/or call center experience preferred.
What We Offer
Competitive base compensation in the top quartile of the market
Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
Comprehensive benefits: health, life, dental, vision
Mortgage assistance, relocation packages and 403B with employer match.
Licensure, CME and dues allowance
Not-for-profit status; eligibility for Public Service Loan Forgiveness
For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.
#LI-MW1
$34k-58k yearly est. Auto-Apply 12d ago
Operations Specialist (Cardiology)
Nemours Foundation
Operations associate job in Orlando, FL
Nemours is seeking an Operations Specialist (Cardiology), FULL-TIME, to join our Nemours Children's Health team in Orlando, Florida. This position is primarily responsible for scheduling new patient referrals for the Cardiology division in Central Florida, Confirming Appointments, ensuring provider schedules are optimized. This position completes Cardiac Center Template Submissions, edits templates for opening additional clinics, processing clinic cancellation request and rescheduling of impacted patients due to clinic closures. This position serves as a liaison between the Cardiology division and the Central Scheduling team, provides exemplary customer service for internal and external customers on behalf of the Cardiology division and is responsible for answering the "Heart Line".
Job Responsibilities
* New Patient Referrals:
* Processes New Patient Referrals on behalf of the Cardiology division by contacting parents/guardians within 8 business hours of receipt of referral.
* Registers patients according to reliable methods, validates demographics and ensures primary insurance is captured.
* Ensures authorization for services is received and contacts primary care physician to obtain authorization when not available.
* Updates status of each referral in the New Patient Work Queue and follows reliable methods to ensure accurate data is captured.
* Reports defined metrics to Operations Manager and Service Line Administrator.
* Collaborates with clinical team to ensure referrals are triaged appropriately, patients are seen in a timely manner and in the appropriate location closest to their home.
* Demonstrates an understand of I Guide and participating insurance plans.
* Keeps abreast of insurance requirements to minimize denials.
* Appointment Confirmation:
* Confirms Appointments by following the established reliable method for Cardiology.
* Reports defined metrics to Operations Manager and Services Line Administrator.
* Cancels/reschedules patients' appointments when unable to attend.
* Optimizes Provider Schedules:
* Scans provider schedules daily and backfills appointments to ensure provider schedules are > 90% scheduled on the day of service.
* When necessary, adjusts patient appointments to ensure enough time is available and gaps in provider schedules are minimizes.
* Scheduling Templates:
* Opens provider templates and ancillary schedules based on call schedule submissions.
* Edits templates for a single day to open access clinics when directed by leadership.
* Possesses a working knowledge of Cadence templates, provider patterns, and visit types.
* Clinic Cancellation & Rescheduling:
* Processes all Clinic Cancellation and Rescheduling requests on behalf of the Cardiology division within 8 business hours or less of receipt.
* Reschedules patients impacted by cancellation.
* Customer Service:
* Provides customer service in an exemplarily for both internal and external customers.
* Answers the "Heart Line" and directs callers to appropriate area.
* Communicates in a timely manner via electronic communication (Outlook messages, Epic In basket messages, and Epic Telephone Encounters).
* Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor.
Job Requirements
* High School Diploma required. Specialized (1 year of training beyond high school required).
* Associate degree preferred.
* Minimum of one (1) to three (3) years' experience required.
* Customer service experience required.
* Medical office and/or call center experience preferred.
What We Offer
* Competitive base compensation in the top quartile of the market
* Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
* Comprehensive benefits: health, life, dental, vision
* Mortgage assistance, relocation packages and 403B with employer match.
* Licensure, CME and dues allowance
* Not-for-profit status; eligibility for Public Service Loan Forgiveness
* For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.
#LI-MW1
How much does an operations associate earn in Orlando, FL?
The average operations associate in Orlando, FL earns between $21,000 and $74,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.
Average operations associate salary in Orlando, FL
$40,000
What are the biggest employers of Operations Associates in Orlando, FL?
The biggest employers of Operations Associates in Orlando, FL are: