Operations associate jobs in Reston, VA

We seek an Operations Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. The Operations Specialist will support manufacturing in the following areas Upstream, Downtime, Purification, and Fill Finish. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities Upstream: Prepare cell culture for virus inoculation and prepare viral seeds. Provide input on cell culture, bioproduction and purification of mammalian cell-based products. Experience and knowledge of cGMP, specifically bioproduction of viral vaccines. Execute and participate in cGMP viral growth, virus vaccine purification for cGMP vaccine bioproduction. Aseptic gowning, aseptic processing, aseptic final filtration and working in a cleanroom environment. Cell culture experience (adherent cells a plus), washing and counting cells, repeated trypsin manipulations. Maintain virus vaccine bioproduction inventory, order equipment and reagents. Downstream: The downstream part of a bioprocess refers to the part where the cell mass from the upstream are processed to meet purity and quality requirements. Execute cell expansion of seeds and viral seeds as required. Manage and maintain manufacturing-owned controlled temperature units (CTUs) and incubators per site policies and procedures. Perform bioreactor setup, operation, maintenance, and cleaning per site policies and procedures. Prepare harvest equipment per SOP and batch record instructions per site policies and procedures. Execute cell lysis through chemical or physical (e.g., microfluidizer) cell disruption. Perform recovery mid-stream unit operations, including but not limited to depth filtration, centrifugation, and tangential flow filtration as required and per site policies and procedures. Pour resin, pack columns, verify HETP and Asymmetry, and equilibrate columns. Develop purification batch records and AKTA UNICORN methods as required. Analyze UNICORN and other downstream result files, attach per GDP to records, summarize data, and incorporate analysis into run reports as required. Sanitize, empty, and store columns per site policies and procedures. *Please see the full job listing for additional responsibilities. Qualifications Must have proficiency with various types of office software: Outlook, Word, Excel, MS Project; LIMS experience and experience with equipment monitoring systems are a plus. Must have the ability to follow directions, written policies, and procedures for work responsibilities. Licensed vaccinations might be required to work with certain viral agents. Must have good people and communication skills (written and verbal). Performs other duties as required. A bachelor's degree in a science field (preferably chemistry, biochemistry, microbiology, or engineering) and four+ years of industry experience performing cGMP production, downstream, purification, fill finish, and upstream in a clean room environment. Professional knowledge and experience requirements related to viral product safety for product release and downstream purification (chromatography) are a plus. Experience with aseptic gowning, aseptic processing, aseptic final filtration, and working in a cleanroom environment. Experience with bioproduction equipment: centrifuges, tangential flow filters, spectrophotometer, biosafety cabinets, sonicator, autoclave, roller bottles, a plus. cGMP experience for large-scale viral production of biological products is a plus. Working knowledge of disposable manufacturing methodologies, such as the use of sterile bags with tubing and tubing welders, is a definite plus. Hepatitis B immunity is required; vaccination will be provided if needed. Must be able to work independently following a brief period of specific technical training. Must have familiarity with related fields, such as general microbiology, physical chemistry, and biochemistry. Must have some knowledge of the operation of automated/manual filling machines, Restricted Access Barrier System (RABS), and labeling machines. Experience in filling parenteral products under GMP conditions. Must have eligibility to work in the United States and have lived in the United States for three of the past five years if a non-US citizen. Physical Requirements: The physical requirements described here are representative of those that must be met by a candidate to perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions. Occasionally required to perform sedentary work that primarily involves sitting/standing. Constantly required to perform light work that includes moving objects up to 20 pounds. Occasionally required to perform medium work that includes moving objects up to 50 pounds, heavy work that includes moving objects up to 100 pounds, and very heavy work that includes moving objects over 100 pounds. Occasionally required to push or pull less than 25 pounds, push or pull 25 - 45 pounds, and push or pull more than 45 pounds. Occasionally required to reach above shoulder level, use both hands, and stand or walk for more than 25 minutes. Occasionally required to bend, reach, or twist repeatedly, kneel, squat, or stoop, and crawl or climb. Constantly required to have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Occasionally required to ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like, and move self in different positions to accomplish tasks in various environments including tight and confined spaces. Constantly required to move about to accomplish tasks or move from one worksite to another. Occasionally required to communicate with others to exchange information. Occasionally required to operate machinery and/or power tools, and operate motor vehicles or heavy equipment. Constantly required to assess the accuracy, neatness and thoroughness of the work assigned. Occasionally required to work in outdoor elements such as precipitation and wind, noisy environments, and hazardous conditions. Occasionally required to work in poor ventilation, small and/or enclosed spaces, and no adverse environmental conditions expected. Constantly required to wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally required to use a lab coat and ear plugs/muffs. Constantly required to wear a clean room uniform. Occasionally required to use a disposable dust/surgical mask, and respirators, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Constantly required to come in contact with chemicals, such as aerosols, biological inhalants, plastics, inorganic dust, and powders, etc. Please submit your resume online at *************** CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability. Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.

Giesecke+Devrient is a growing, German international security technology company operating in the fields of digital security, financial platforms, and currency technology. This position will support the G&D U.S. Mobile Security business unit. Job Summary: The Customer Operations Representative is responsible for providing internal and external support for all customer operations requirements with experience using SAP. This may include order processing, material procurement, coordination of production scheduling, sourcing of special packaging or solutions, coordination of logistics including product shipping, customs clearance and delivery. This position requires direct interface with customers, suppliers and internal support organizations to ensure timely and accurate deliveries. A high level of responsiveness and service is required for all order processing duties, responsibilities and other assignments. This position will be based on site at our US headquarters facility located in Dulles, Virginia. This position offers 50% hybrid after initial 3-month training. Qualifications: Experience in SAP is a MUST. General understanding of ERP system functionality with respect to order processing, inventory management, status monitoring and receiving. School Diploma or GED required, bachelor's degree preferred. Experience with order processing, planning /expediting and scheduling in a manufacturing environment preferred.Minimum of 3 years Customer Service-related work experience working directly with internal and external customers. Excellent organization, planning, and multi-tasking skills with extremely high attention to detail Excellent communication skills Proficiency with Microsoft Office applications. (Word, Excel & PowerPoint) Proven longevity at previous employers. Essential Functions: Order Processing and Customer Support: Compliance with all company policies and procedures. Collaborate closely with customers on artwork design, approval process and coordinate preproduction meetings to understand customer requirements. Manage the processing of customer orders to include order confirmation and compliance verification for technical feasibility, product/material availability, schedules, export regulations, security, commercial clauses and other relevant areas. Establish production and delivery schedules through direct communication with scheduling, other G+D manufacturing facilities, material suppliers and third-party vendors including brokers, freight companies and internal shipping department to ensure accurate and on time delivery. Assist in the purchase of materials for the MS group from domestic and international vendors. This includes production materials, outside services, etc.Verification of material receipt and approval of incoming invoices including freight charges as needed. Assist Product Management in chip procurement by working closely with purchasing. Support customers with inventory management by providing weekly or monthly inventory reports/order status reports as necessary. At times assist with submission and acceptance of orders to track order status and production efforts with other G+D production sites from initiation to delivery, including any claim handling. Support Finance in the preparation of monthly invoicing, monthly forecast, and order income. Verify pricing on customer POs to match quotations and/or contracts. Support other divisions when necessary. Interface with Engineering, IT, Operations, Quality and Product Management to ensure customer's requests are managed in a timely fashion and in accordance with their specifications. Maintain customer order data, including product configurations. Customer Support: Provide first level direct customer support to customers via phone, email and/or in person, to resolve issues regarding scheduling, delivery, change orders, artwork, packaging, and/or quality related claims. Maintain regular communication with the customer throughout the entire process from receipt of an order, production, delivery, invoicing, and claim handling as necessary. Manage order delivery status and scheduling updates. Oversee artwork design changes and approval processes for cards through coordination with the customer and production facilities to successfully proof and produce finished card printing designs. Assist with customer account creations/modifications in various internal systems including SAP, ServiceNow, CRM. Operations Support: Provide support and backup to Customer Operations Group. Production planning and tracking including coordination of efforts both internally and with the various G+D production sites. Thorough tracking of all order steps is recorded via excel from customer purchase order to production order until delivery, including any claim handling. Coordinating with the manufacturing groups to deliver on time while maintaining delivery expectations and schedules between customers and production. Work in conjunction with international counterparts in the preparation of material and production forecasts to align with sales forecasts. Manage and monitor inventory levels of SIM/IMSI stock and shipping supplies, including maintaining assets in various excel sheets used by internal teams, as well as internal inventory system. Packaging and Logistics Support: Oversee packaging, labeling and logistics requirements for all product deliveries in accordance with customer requirements. Work directly with customer, international counterparts, and Product Manager to develop packaging and logistics plans. Assist in the selection of appropriate vendor either internally or externally to meet scope of work for special packaging requirements.This includes meeting customer Service Level Agreement (SLA) of packaging needs and delivery dates. Picking and packing and prepare for shipments. Work with Sales, Support, and other teams to resolve any queries/issues regarding Logistics topics. Other duties may be assigned.

Job Title: Operations Coordinator - Tower Planner Salary Range: $14.75 - 22.40 per hour LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Serve as the central hub of communication and coordination within the Tower, ensuring smooth operations and exceptional service delivery. Medical, Dental, Vision - starts Day 1 ~Paid Time Off, Sick Leave & Holidays ~ Tuition Reimbursement - support for professional development ~ Enter and update key flight details like gate and ship numbers. Build strong relationships with customers through clear, professional communication. Keep management informed by sharing timely updates and reports. Prepare and deliver reports for airline customers. Manage airline equipment inventory and place orders as needed. Handle customs documentation and ensure compliance with regulations. Complete various administrative and clerical tasks to support operations. Take on additional responsibilities as assigned by management. Strong communication skills-able to read, write, and speak English clearly. Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems. Excellent customer service and interpersonal skills; professional and courteous on the phone and in person. Flexibility to work various shifts-we operate 24/7, 365 days a year. High school diploma or equivalent required. Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers. Able to manage multiple calls and radio communications at once. Willingness to work flexible hours and shifts, which may change based on operational needs. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Description We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics. Job Posted by ApplicantPro

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge. Job Description Job Title: Loan Operations Associate I Location: Hybrid at Columbia MD, 21043 or Glen Allen VA, 23060 Position Description This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Position Accountabilities Ability to work effectively with minimal supervision and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements Supports other teammates within the team Understanding assigned process and procedures as it relates to the job task Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellent service is provided to our internal partners and customers Identifies and resolves issues within assigned function Performs all other job duties as assigned Provide high degree of professionalism and confidentiality in handling and having access to sensitive information Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities Ensures daily production goals are met and maintains quality Participate on assigned projects Comply with dual control standards as required Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing procedures and systems Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries Perform basic account maintenance Perform basic customer transactions Balance OTE transactions Ensure CIP/CDD information is updated in the Core when new information is delivered Process loan payoffs Manages all incoming and outgoing mail Provide pay off letters, loan verifications, and letters of guaranty Process loan file intake activities and prepare for offsite storage Process basic collateral perfection documentation Qualifications Education & Experience: High School diploma or equivalent required Minimum 1 year of operations or related experience Banking/accounting/finance experience preferred Knowledge & Skills: Experience with MS Office Suite High level of accuracy and great attention to detail Excellent customer service skills Excellent oral and written communication skills Detail oriented and quality focused Flexible, able to adapt to change Ability to prioritize tasks and meet deadlines Additional Information Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc E-mail: ************************************** Phone: ************

Company Details BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.” Responsibilities The Operations Associate role is designed as a growth opportunity within BerkleyNet. It is a transitional position intended to provide exposure to various business functions, develop core competencies, and prepare the individual for potential advancement into roles in the underwriting, claims or operations departments. This role offers hands-on experience, cross-functional collaboration, and learning opportunities that align with BerkleyNet's commitment to employee development. The role will be responsible for customer service and administrative tasks that support the efficiency of our business operations and uphold our brand promise to deliver a Ridiculously Fast, Amazingly Easy customer experience. An Operations Associate fulfills the primary responsibilities of the role by executing the following duties and tasks: Interface with customers via phone, email and live chat to resolve complex inquiries. Support daily business operations by performing data entry functions related to underwriting, claims, finance and mailroom operations. Ownership of operations tasks and assignments to complete them within timelines and communicate any issues preventing completion with your lead and participate in offering solutions to overcome the issues. Provide feedback and offer solutions on existing policies and procedures to assist in business process improvement. Learn about and use data analysis to identify opportunities for improved efficiencies in process and product. Assist the operations leadership team in management of daily team responsibilities. Collaborate with different departments to improve business operations. Prioritize tasks to manage competing priorities and be accountable to deliver results. May participate in cross-functional project teams. Qualifications Ability to make decisions incorporating diverse perspectives Excellent communication, prioritization and customer service skills Strong discretion in dealing with highly confidential and sensitive information exhibited at all times Proven record of setting delivery commitments and meeting expectations Demonstrates a natural curiosity to understand the “why” behind processes, decisions, and outcomes, seeking deeper insights to improve operations. Enjoys analyzing problems, identifying root causes, and developing thoughtful, data-informed solutions. Embraces continuous learning and growth, actively seeking opportunities to expand knowledge and improve skills. Thrives in a dynamic environment where asking questions and challenging the status quo are encouraged. Education Bachelor's Degree in appropriate field of study or equivalent work experience Additional Company Details The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. Base salary & Benefits include Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit-sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements • Low level of domestic U.S. travel required (up to 5% of time) Sponsorship Details Sponsorship not Offered for this Role

ICE HOUSE OPERATIONS ASSOCIATE Location: Springfield, VA About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. Primary Responsibilities: As part of the Ice House Operations Team, your primary job is to provide the best ice experience possible for our customers. Our ice sheets are expected to be the smoothest, most well maintained, and to provide the best on-ice experience for anyone that comes through our doors. The Ice House Operations Team is responsible for providing this experience through diligent maintenance and housekeeping along with prompt and accurate ice cuts throughout the day. You are also responsible for monitoring all compressor room equipment and maintaining all other ice maintenance equipment. Job Details (general overview): Resurface both ice sheets with Zamboni Ice Resurfacer at scheduled times and complete cuts in the ten-minute time period. Complete routine maintenance on both ice surfaces and all ice maintenance equipment Operate Zamboni Ice Edger; followed by light grooming on ice sheet Change propane tanks on Zamboni as needed Clean and maintain the Zamboni in immaculate condition; following all scheduled preventative maintenance tasks Perform weekly blade change service on Zamboni Fill out compressor system log sheet at scheduled intervals. Clean Dasher Board glass; remove puck marks Perform light janitorial duties through all locker rooms & Ice House spaces Must be willing to work in a cool temperature environment Assist with miscellaneous Facility services as needed Qualifications Must be at least 18 years old. Must possess current and valid Driver's License Must be available and flexible to work various hours during the week and weekend. Previous Ice Resurfacer and/or ice rink experience is preferred Must be able to lift-up to 75 pounds Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames, @thestj_sports, @thestjamesperfomanceclub @courtedspa ADDITIONAL INFORMATION The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Operations and Audio-Visual Associate The Real Estate and Ops Support Department is seeking applicants interested in the position of Operations and Audio-Visual Associate. The Ops Support team is responsible for the space planning and facility management of EAB's three office locations - serving nearly 1,900 employees. This role will be responsible for coordinating day-to-day Washington, D.C facilities operational needs as well as supporting audio visual requests for our conference rooms Monday through Friday during operating hours. The Operations and Audio-Visual Associate will approach the position with a high level of attention to detail and unparalleled level of service, creating an engaging and well-maintained office space for EAB employees. This role is based in EAB's Washington, DC office. Primary Responsibilities: This Associate is responsible for facility and audio-visual management including but not limited to the following: Provide basic in-office technical assistance and support for issues related to computer systems, software, hardware, and audio-visual technology such as cameras, microphones, and speakers; work closely with the Tech Support team to diagnose and resolve issues. Perform setup of AV systems for both internal and external events including but not limited to testing, adjusting, and troubleshooting audio, digital presentation, and equipment to ensure an exceptional meeting experience for staff and partners. Set-up and break down furniture and equipment for organizational meetings, events and activities. Manage weekly gift bag inventory and deliveries. Audit each office floor daily to ensure they are being well maintained and tend to items that need attention; verify all conference and meeting rooms are ready for use, equipment is online, and space is tidy. Manage incoming and outgoing office mail including coordination of freight shipments for various projects / events. Coordinate and troubleshoot office access for employees, vendors, and partners. Respond to facility inquiries and issues, verifying the problem, and taking the necessary corrective action to resolve in a comprehensive and timely manner. Coordinate facilities vendors and service providers including scheduling, as well as documenting maintenance and repair service visits for EAB and its subtenants. Coordinate with building management on service, security, access, and use of shared building amenities. Remain knowledgeable regarding all operational aspects of building systems, following protocol for effective building-specific maintenance and safety procedures. Manage office supplies and supply areas ensuring adequate inventory is on-hand, reordering when necessary. Connect with staff to build appropriate rapport; best understanding the needs, expectations, and requirements to achieve a high level of service and excellent employee experience. Provide support as needed for Real Estate projects and initiatives. Assist across all Business Solution teams, including Events and Tech Support. Basic Qualifications: Education: High school graduate or GED 1+ year work experience Demonstrated success delivering service both internally and externally and record of achievement Proven multi-tasking skills in a fast-paced environment Extremely organized and detail oriented Ability to effectively and efficiently solve problems, identify root causes and implement solutions Effective interpersonal and communications skills Ability to lift and/or move up to 50 pounds on a continuous basis Capable of standing for long periods of time Positive, polished, poised and professional Ideal Qualifications: Education: Associate degree 1+ year work experience in a technical and / or operational support role Knowledge of principles and practices of basic office management and organization Proven experience in facility maintenance and working with building maintenance vendors Experience developing personal organization tactics to meet business goals Proficient in Outlook, Word, Excel and familiar with Power Point Ability to identify and take initiative on projects Ability to communicate by e-mail and phone with internal and external clients Experience working in a team environment, as well as autonomously Demonstrated computer and analytical skills Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary for this role is $40,000 per year. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: Medical, dental, and vision insurance plans; dependents and domestic partners eligible 20+ days of PTO annually, in addition to paid firm and floating holidays Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) 401(k) retirement savings plan with annual discretionary company matching contribution Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans Employee assistance program with counseling services and resources available to all employees and immediate family Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation Fertility treatment coverage and adoption or surrogacy assistance Paid parental leave with phase back to work program for birthing and non-birthing parents Access to milk shipping service to support nursing employees during business travel Discounted pet health insurance coverage for dog and cat family members Company-provided life, AD&D, and disability insurance Financial wellness resources and membership in a robust employee discount program Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #LI-Onsite

Retail Operations Specialist At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Specialist (ROS) who will serve as informational conduit between retail operations, clients/Retail Client Services Manager (RCSM) and the local markets. ROS will provide analytical support and direction to retail management by synthesizing upstream information and creating actionable reporting and prioritization for the field. Reports to Director of Retail Operations. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Objectives - Ensure compliance in regard to distribution, new item speed to shelf and all other pertinent client objectives. Review and approve all cycle activities. Onboarding - Gatekeeper of 30/60/90 day feedback. Track new hires productivity/results and provide feedback to DROs/ROMs. TA/TR - Serve as single point of contact with Talent Acquisition (TA)/Total Rewards (TR) in regard to hiring and onboarding process. Assist with requisition and approval process. Client/BDM Teams - Compile and consolidate information flow from client/BDM teams. Priorities - Main communicator (written & oral) of cycle priorities, promotional activities and special projects to Retail Management Team. Qualifications: Associate's Degree or equivalent experience is required; Bachelor's Degree in Business Management or equivalent experience preferred 1-3 years of experience in Route based retail operations 4+ years of applicable work experience 2+ years of supervisor experience preferred Ability to understand complex demands of a decentralized organization and meet challenging time lines Strong functional experience in retail management Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary Retail Operations Specialist (ROS) will serve as informational conduit between retail operations, clients/Retail Client Services Manager (RCSM) and the local markets. ROS will provide analytical support and direction to retail management by synthesizing upstream information and creating actionable reporting and prioritization for the field. Reports to Director of Retail Operations. Essential Job Duties and Responsibilities Execution Objectives - Ensure compliance in regard to distribution, new item speed to shelf and all other pertinent client objectives. Pre Audit Planning - Facilitate client retail visits/audits in assigned region. Routing/Store Routing Maintenance (SRM) - Responsible for oversight of routing execution and SRM process. Perform RCSM responsibilities for regional clients (if applicable). Review and approve all cycle activities. Gatekeeper of ARTS data (surveys, notes, doc locker, etc.). Tracking Post Audit - Consolidate retail audits and provide feedback/follow up for actions needed to Manager Retail Operations (ROM)s and Director Retail Operations (DRO)s. Onboarding - Gatekeeper of 30/60/90 day feedback. Track new hires productivity/results and provide feedback to DROs/ROMs Core Roster - Work with Retail Supervisor team to ensure accuracy. Training/Staffing TA/TR - Serve as single point of contact with Talent Acquisition (TA)/Total Rewards (TR) in regards to hiring and onboarding process. Assist with requisition and approval process Training - Facilitate and enhance training process for retail operations / direct retail teams (DRT). Work with DRT teams to identify “best in class” training materials and help cascade through Core DRO geographies. Create and maintain a tracking mechanism for cross training RSMs. Communication Client/BDM Teams - Compile and consolidate information flow from client/BDM teams. Priorities - Main communicator (written & oral) of cycle priorities, promotional activities and special projects to Retail Management Team. Field Intelligence - Relate findings to headquarter team and client as deducted from retail and/or field contacts and retail meeting feedback. Supervisory Responsibilities Direct Reports This position does not have supervisory responsibilities for direct reports Indirect Reports May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements Travel and Driving are essential duties and function of this job Travel up to 20% Minimum Qualifications Education Level: (Required) Associate's Degree or equivalent experience (Preferred) Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Business Management 1-3 years of experience in Route based retail operations 4+ years of applicable work experience 2+ years of supervisor experience preferred Skills, Knowledge and Abilities Ability to understand complex demands of a decentralized organization and meet challenging time lines. Strong functional experience in retail management. Expert level on iPAD/ARTS functionality. Solid understanding of Excel capabilities (Pivot table, Vlookup, etc.). Displays the ability to achieve desired results through others with positive, energetic and enthusiastic communication. Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal. Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others. Microsoft Office Suite Customer/Client specific applications Excellent written communication and verbal communication skills Strong prioritization skills Analytical and research Skills Well-organized, detail-oriented, and able to handle a fast-paced work environment Track record of building and maintaining customer/client relationships Flexible and adaptable, able to change and alter according to changes in projects or business environment Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadline Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office. Responsibilities * Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks. * Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees. * Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time. * Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow. * Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS. * Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements. * Generate and analyze reports related to employee data, turnover, and other key HR metrics. * Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property. * Prepare and process all separation-related paperwork, including benefit information. * Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition. Qualifications * Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience). * 4+ years in a dynamic administrative or operational support role. * Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality. * Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs. * Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency. * Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups. * Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership. * Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information. The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************

Tree Climber What We Offer· Compensation: Competitive pay based on experience, skill level, and responsibilities Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Plan Time Off: Time off to support your work/life balance Career Growth & Development: Extensive training, continuing education, and opportunities to grow your career in arboriculture Team & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork Position Summary As a Tree Climber on our General Tree Care Team, you'll play a vital role in maintaining and preserving the health of our clients' landscapes. A typical day may include: • Climbing and pruning large shade trees and ornamentals using proper practices • Performing removals, cable bracing, and other tree care techniques • Safely operating chainsaws, equipment, and aerial lifts (bucket trucks) • Working as part of a team to deliver high-quality service to clients • Applying industry safety standards in all aspects of tree care This role offers the opportunity to work outdoors, visit beautiful properties in your community, and apply your climbing expertise to protect and enhance landscapes. About You You are safety-focused, skilled in climbing, and eager to build your career in tree care. You bring: • Experience with proper pruning practices for large shade trees and ornamentals • Ability to identify native and introduced tree/shrub species and their characteristics • Ability to climb without spurs • Knowledge of tree care safety standards • Hands-on experience with chainsaws and related equipment • Experience operating aerial lifts (bucket truck) • A valid U.S. driver's license (CDL a plus) • Authorization to lawfully work in the U.S. About SavATree SavATree was founded 45 years ago with a mission to preserve trees threatened by the gypsy moth epidemic. Since then, we've grown into a nationwide leader in tree, shrub, and lawn care services. Unlike companies that focus on removal, our work is rooted in preservation and care. We are a values-driven organization built on teamwork, integrity, respect, and a relentless commitment to making a positive impact. When you join us, you'll find a collaborative, competitive, and caring environment where your contributions matter. As we like to say: When you work here, you thrive here. Physical Requirements This role requires the ability to climb, work at heights, and safely lift and/or move up to fifty (50) pounds while performing tree care tasks. Equal Opportunity SavATree is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to creating a diverse environment where all employees feel valued and respected.

Are you a skilled maintenance professional looking for a meaningful career in a unique environment with stability and great benefits? The Prince William - Manassas Regional Adult Detention Center (ADC) is looking for a Maintenance & Operations Specialist to join our dedicated and team-oriented staff! The ADC is committed to excellence, safety, and professionalism. We take pride in our work and the positive impact we have on the community. If you're career-minded and ready to contribute your skills in a meaningful way, we want to hear from you! The ADC is a well-established agency in Prince William County, VA. We provide safety and security for our staff and the individuals in our care while protecting the residents of Prince William County. This position will involve direct contact with inmates housed at the facility. About This Role: As a Maintenance & Operations Specialist, you'll play a critical role in keeping our facility safe, efficient, and operational. You'll be responsible for: * Coordinating and completing daily maintenance tasks * Performing hands-on maintenance, inspection, and repairs on systems such as: * Electrical * Plumbing * HVAC * Telecommunications * Building structures * Estimating repair costs and identifying necessary tools and materials * Conducting preventive maintenance * Maintaining detailed logs and records * Ensuring compliance with safety standards, codes, and regulations * Other duties as assigned What We're Looking For: A candidate with a strong background in maintenance operations and the ability to lead and instruct others. Skills and qualifications include: * Experience maintaining and repairing specialized facility equipment * Ability to prioritize and assign work effectively * Proficiency in using tools, diagnostic equipment, and maintenance software * Strong understanding of safety codes and standards * Exceptional organizational and customer service skills * Competency with computers and basic software applications Minimum Education, Training and Experience Requirements: High School Diploma or GED and 2-3 years of related experience. Special Requirements: * Must pass a criminal history background investigation to include fingerprint and driving record check. Must pass a polygraph exam. Pass pre-employment physical. Must have a valid driver's license. * Physical Demands/Frequency: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Heavy Work: Exerting 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. * Environmental Working Conditions: Work is performed in an inherently stressful environment and involves some degree of risk to personal safety; requires direct contact with inmates in a public safety correctional setting. Work Schedule: * 37.5 hours per week, typically Monday through Friday 8:00 am to 4:00 pm - Schedule may require flexibility to include weekends. Position is deemed essential to respond in emergencies and inclement weather. On call duties required. * FLSA-Nonexempt position. Starting Salary Range: $25.44 to $36.98 Hourly (Minimum to Midpoint) * Starting salary beyond minimum is based on verified related work experience. Typical hiring range is between minimum and midpoint. Please submit a copy of a current resume with application* Note: The above position descriptions intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the needs of the department. The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. QUESTIONS: All inquiries related to job postings, application deadlines and the status of applications should be submitted through ******************. Contact information should be included in the inquiry. Applicants selected to move forward in the hiring process will be notified by phone or email.

Department: College of Public Health Classification: Lab & Research Specialist 2 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Pay Band: 04 Sponsorship Eligibility: Not eligible for visa sponsorship Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The School of Nursing prepares students for interdisciplinary roles as clinicians, educators, researchers, and administrators. Our students learn to address the challenges of a rapidly changing and diverse health care environment with hands-on experience in our simulation and skills labs and our Mason and Partners clinics. Their experience working with the culturally diverse patient population in the Northern Virginia area provides them with the necessary skills to deliver health care where it's needed the most. About the Position: Under the direction of the CIO, the Simulation Operations Specialist runs and supports simulation-based education for a wide range of learners, including nursing students, inter-professional health students, and practitioners. The Simulation Operations Specialist leads program development of new systems, applications, software conversions and upgrades, and troubleshooting. This position facilitates operations, scheduling, provides technical assistance for simulation/immersive technologies, collaborates with faculty/staff to resolve problems, and serves as backup to the Clinical Skills and Immersive Learning Manager. Responsibilities: Simulation Lab Duties and Responsibilities: * Opens/closes and organizes labs starting at 7:30am; * Executes set-up, programming, maintenance, use, disassembly, and troubleshooting of simulation equipment; * Performs set-up/breakdown simulation sessions, including room environment, simulators, equipment, supplies, and moulage of patient simulators/standardized patients; * Conducts routine equipment and simulator maintenance based on vendor guidelines and recommendations; * Provides training and serves as a resource for staff utilizing simulation equipment; * Programs, tests, and runs scenarios with faculty; * Maintains digital A/V hardware and software systems; * Maintains all simulation/lab/immersive technologies equipment with low, medium, and high fidelity; * Develops an agreed-upon level of technical proficiency with all aspects of the operation, maintenance, support, troubleshooting, and repair of all the simulation center and associated equipment including: * Computer-driven human simulator systems. * Life-support systems and physiologic monitors. * Personal computers and peripherals. * Audiovisual and wireless communication system. * Maintains proficiency in existing and emerging technologies, participates in training, and attends conferences for professional development/continuing education; * With appropriate notice, works at night and/or on weekends, if needed; and * Performs other job duties as assigned. Required Qualifications: * Experience (generally 1-5 or more years) with simulation-based education; * Ability to manage multiple priorities in a dynamic environment with a diverse clientele; * Ability to work independently and as part of a team; and * Punctuality and professionalism is required. Preferred Qualifications: * Bachelor's degree in nursing, healthcare, education, technology, or related field or Associate's degree or equivalent work experience in simulation-based education modalities; * Certified Health Care Simulation Operations Specialist certification; and * Experience working with standardized patients. Instructions to Applicants: For full consideration, applicants must apply for the Simulation Operations Specialist (Req#10003243) at ********************** Complete and submit the online application to include three professional references with full contact information, to include a current supervisor and past supervisor, and provide a cover letter and resume for review. Posting Open Date: September 29, 2025 For Full Consideration, Apply by: October 13, 2025 Open Until Filled: Yes

Apply Supervisory Intelligence Operations Specialist (Director of Counterintelligence) Department of Health and Human Services Office of the Secretary of Health and Human Services Office of National Security Apply Print Share * * * * Save * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located in the Department of Health and Human Services, Immediate Office of the Secretary, headquartered in Washington, District of Columbia. This position is within the Office of National Security (ONS). This announcement has an applicant limit of 50 and will close on the day that 50 applications have been received, at 11:59 PM. Please read the "How You'll be Evaluated" section for specific details regarding the evaluation process for this job. Summary This position is located in the Department of Health and Human Services, Immediate Office of the Secretary, headquartered in Washington, District of Columbia. This position is within the Office of National Security (ONS). This announcement has an applicant limit of 50 and will close on the day that 50 applications have been received, at 11:59 PM. Please read the "How You'll be Evaluated" section for specific details regarding the evaluation process for this job. Overview Help Open & closing dates 12/04/2025 to 12/10/2025 This job will close when we have received 50 applications which may be sooner than the closing date. Learn more Salary $167,603 to - $195,200 per year Pay scale & grade GS 15 Location FEW vacancies in the following location: Washington, DC Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 0132 Intelligence Supervisory status Yes Security clearance Other Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk Trust determination process * Credentialing * Suitability/Fitness * National security Financial disclosure Yes Bargaining unit status No Announcement number HHS-ASA-DE-26-12841217 Control number 851505700 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Duties Help WHAT YOU'LL BE DOING DAY TO DAY As an Supervisory Intelligence Operations Specialist (Director of Counterintelligence) , you will use your knowledge and experience to optimize business results and customer experience by: * Advising the ONS Director and Deputy Director on counterintelligence activities and threats and recommending programmatic changes and initiatives to meet the ONS mission requirements and program priorities. * Leading multiple branches and providing daily supervision for experienced and junior intelligence officers within ONS, to include setting work plans and schedules, prioritizing daily workloads based upon evolving departmental mission requirements, assigning tasks based upon priorities, developing and evaluating subordinate performance plans, scheduling leave and other personnel activities. * Working with HHS OPDIVs and StaffDIVs to ensure the integration of counterintelligence information into policy and operational decisions in support of national security and the protection of HHS employees, programs, facilities and information by preventing penetration, threat neutralization, insider threat mitigation, and information and asset protection. * Representing ONS and the Department in Intelligence Community leadership events, working groups, strategic planning forums, and ad hoc engagements. * Providing counterintelligence briefings and written products to the HHS Secretary, Deputy Secretary, Assistant Deputy Secretary for National Security, and other relevant HHS officials/policymakers on threats relevant to the Department's mission. Requirements Help Conditions of employment * U.S. Citizenship required * Males born after December 31, 1959 must be registered or exempt from Selective Service - ****************** * Suitable for federal employment * Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation. * Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice. * All qualification requirements must be met by the closing date. * Financial disclosure statement may be required. * Probationary (or trial) period may be required. * Appointment to the position will be contingent upon a negative applicant drug test result and be subject to random, reasonable suspicion, and post-accident drug testing upon hiring. * Incumbent is required to obtain and maintain a Top Secret/SCI level clearance. Qualifications WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-14 grade level in the Federal service performing at ALL of the following: * Advising senior national security and intelligence executives on counterintelligence policies, practices, and governing legal frameworks-including Executive Order 12333-to ensure organizational compliance with federal standards. * Managing and mentoring multidisciplinary teams of counterintelligence analysts and defensive counterintelligence professionals, directing intelligence production and risk assessments that supported operations, law-enforcement investigations, and executive decision-making. * Coordinating defensive counterintelligence and security programs-including Insider Threat and Technical Surveillance Countermeasures-while conducting counterintelligence outreach to vulnerable sector organizations and assessing the effectiveness of enterprise counterintelligence plans and activities. * Communicating outcomes of counterintelligence initiatives and performance metrics through clear, timely briefings and executive-level reporting to intelligence, law-enforcement, and national security leadership. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website Education Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: ****************** Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed. Additional information THINGS YOU NEED TO KNOW Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc. Bargaining Unit Position: NO Research position: NO Drug Screening Required: YES Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring. Veterans' Preference - ******************************************************************************** Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see *************************************************************** To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position. Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS. In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. You will be evaluated for this job based on how well you meet the qualifications above. The critical general competencies for this position will be evaluated by subject matter experts. Apply only if you meet the qualification requirements. If you are not selected for this position you may be considered for similar positions at HHS within 240 days. The following competencies (knowledge, skills, abilities and other characteristics) will be evaluated: * Leadership * Oral Communication * Policy Analysis * Technical Competence - Counterintelligence 1. Resume Review Subject matter experts (SMEs) will review your resume to determine if your experience meets the required specialized experience. Applicants passing the resume review will move on to the next phase of the assessment process (Structured Interview). 2. Structured Interviews In this phase, applicants who passed the resume review phase will participate in an SME interview to further assess whether your experience meets the required competencies for the position. You may meet with more than one subject matter expert for a determination to be made. Applicants passing the structured interview will be rated and ranked as described below. 3. Referral Applicants who passed the qualifying structured interviews and ranked among the best qualified will be referred to the Hiring Manager for consideration. To be considered for this position, you must complete all the required steps in the process, including the application, resume submission and structured interview. The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link: ******************************************************** Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes: * Your Resume: Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. * Other required supporting documents. Other Supporting Documents: (as applicable) * College transcript (if qualifying all or in part based on your education) * Veterans' Preference * Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. * Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package. * CTAP/ICTAP * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential. * Military Spouse * Overseas Military Spouse: You are required to submit a copy of your Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additionally, if applicable, a copy of your most recent SF-50. * Certain Military Spouse: You may be eligible to apply non-competitively under three categories of military spouses. For all categories, you are required to submit a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additional supporting documentation requirements differ for each category. * 1) If you are applying as a spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active duty service. Additionally, if you are a current federal employee, you must submit a copy of your most recent SF-50. * 2) If you are applying as a spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. * 3) If you are applying as a spouse of a service member who was killed while on active duty, you are required to submit a copy of your spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried. You are not required to submit official documents at this time; copies are sufficient. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. * To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. * Click the Submit My Answers button to submit your application package. * It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: ************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Your uploaded documents may take several hours to clear the virus scan process. The complete Application Package must be submitted by 11:59 PM (EST) on 12/10/2025. Agency contact information SROC Help Desk Phone ----- Email ******************** Address Immediate Office of the Secretary 200 Independence Avenue, S.W. Washington, DC 20201 US Next steps When the Department of Health and Human Services (HHS) completes its selections, the remaining list of qualified candidates may be shared with other federal agencies. You will have an opportunity to opt in if you would like your name, application material, and assessment results shared for consideration of employment with additional agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. Once the application is received you will receive an acknowledgement email that your submission was successful. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement. You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks). You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.). HHS has a Critical Preparedness and Response Mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. HHS' 24/7 Secretary's Operations Center (SOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as HHS responds to emergencies worldwide. Every HHS employee has a role in supporting public health emergency management, whether through voluntary temporary assignments to emergency responses or sustaining other HHS programs and activities while colleagues respond. In addition to their everyday work, HHS offers employees the opportunity to contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes: * Your Resume: Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. * Other required supporting documents. Other Supporting Documents: (as applicable) * College transcript (if qualifying all or in part based on your education) * Veterans' Preference * Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. * Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package. * CTAP/ICTAP * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential. * Military Spouse * Overseas Military Spouse: You are required to submit a copy of your Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additionally, if applicable, a copy of your most recent SF-50. * Certain Military Spouse: You may be eligible to apply non-competitively under three categories of military spouses. For all categories, you are required to submit a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additional supporting documentation requirements differ for each category. * 1) If you are applying as a spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active duty service. Additionally, if you are a current federal employee, you must submit a copy of your most recent SF-50. * 2) If you are applying as a spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. * 3) If you are applying as a spouse of a service member who was killed while on active duty, you are required to submit a copy of your spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried. You are not required to submit official documents at this time; copies are sufficient. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Description Qualifications Purpose & Scope: Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence. Education: High school diploma or equivalent is preferred. Experience: Three years of medical office experience is preferred, with a focus on Oncology being highly desirable. Certification/Licensure: None.

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Development Operations Time Type: Full time Job Type: Regular FLSA Status: Non-Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: Excluded : Summary: WAMU 88.5 is a public media station owned and operated by American University. WAMU is the source for local, regional and NPR news and original programs in Washington DC. Since 1961, WAMU has been amplifying voices and sharing stories from the many neighborhoods and communities in the District of Columbia, Maryland and Virginia. The Development Operations Specialist is responsible for the accurate and timely processing of WAMU donor transaction information in WAMU's customer relationship management system (CRM). The Development Operations Specialist organizes and prepares gift transaction information (received via caging vendor, bank file upload, call center file, or mail) for data entry into the donor database. This position works with other staff members collecting required for accurate financial data entry and the processing of gift receipts and acknowledgement letters. This position responds to donor inquiries. This position communicates with Business Administration department staff on the status of gift processing and any adjustments. Essential Functions: 1.) Financial Data Entry and Gift Processing * Coordinate gift and data entry into CRM (ROI) from eCRM web donations (Engaging Networks) and vendors such as caging vendor (Moore), and call center vendor (ACD) for call-in donations. * Monitor data entry accuracy and organization of records including elimination of duplicates, resolution of exception batches, and application of soft-credits and payments. * Provide regular data entry reports for processed gift batches, updated constituent records and data hygiene procedures. * Confirm donations, organize, and prepare workplace giving and matching gifts for manual entry or upload into WAMU's CRM. * Review and process web gifts daily. File electronic records for all gift batches. * Maintain a secure environment for storing financial documents and strict confidentiality of donor information. * Provide data to other Gift Processing staff or Business Administration staff upon request. * Process gift entry based on bank deposit reports for checks received in-house in coordination with the Business Administration staff. * Collaborates with WAMU Finance gifts are reconciled with the University's GL accounts and entered correctly into WAMU's CRM. 2.) Donor Data Corrections and Updates * Update donor biographical information as received from Audience Engagement staff, White Mail, and other sources. * Resolve web donation issues, manage records, collect missing data and process returned mail. 3.) Donor Inquiry * Respond to donor inquiries including but not limited to gifts, programs, events, receipts. * Record communication activities and inquiries in individual donor files. 4.) Other duties as Assigned Competencies: * Serving Customers. * Prioritizing and Organizing. * Acquiring and Analyzing Information. * Supporting Coworkers. * Making Accurate Judgments and Decisions. Position Type/Expected Hours of Work: * Full-time. * 35 hours per week. * Flexibility is required to work extended days including weekends during fund-raising campaigns and other busy periods. Salary Range: * $25 - $29 per hour. Required Education and Experience: * High school diploma or equivalent. * 1-3 years of relevant experience and knowledge of working with a relational database. Preferred Education and Experience: * Bachelor's degree or equivalent. * 2-4 years of relevant experience. Additional Eligibility Qualifications: * Experience with data entry. * Experience with databases. * Strong knowledge of Microsoft Excel. * Responding to customer requests. * Ability to identify and articulate software problems and communicate to the appropriate staff. * Ability to work as a team member of the Development Operations. * Willingness to provide quality service for the efforts of WAMU fundraising staff. Other Duties: * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

The ATM/ITM Operations Specialist is responsible for managing, maintaining, and optimizing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). This includes overseeing daily operations, ensuring proper servicing and maintenance, managing vendor relationships, supporting branches and staff, and analyzing system performance for continuous improvement. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acts as the main point of contact for branch and digital teller staff, dispatching technicians, and coordinating Managed Services tickets to troubleshoot and repair ATMs and ITMs. Coordinate the proper installation, servicing, and maintenance of the ATM/ITM fleet; provide technical support and manage vendor relationships. Analyze performance metrics and prepare periodic reports for senior management on the utilization and performance of the ATM/ITM network. Perform balancing for ATMs and ITMs, monitoring and resolving discrepancies or errors. Lead projects for new machine deployments, upgrades, or system changes, including testing and validation of new installations. Manage the Cash-in-Transit (CIT) process and vendor service-level agreements (SLAs). Support internal teams with ATM/ITM-related tasks, such as transaction research and technical troubleshooting. Other Duties Conducts performance evaluations of vendor services and recommends improvements. Assists with compliance reporting and audit preparation related to ATM/ITM operations. Trains team members on operational procedures and maintenance techniques. Other duties as assigned. Skills/Abilities Strong organizational and interpersonal skills. Proficiency with Microsoft Office applications, particularly Excel and Word. Basic knowledge of computer systems and ATM/ITM operations. Familiarity with Regulation E compliance requirements. Analytical skills for identifying and resolving service or performance issues. Stay informed on developments in ATM/ITM systems and make recommendations for network expansion or upgrades. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in both office and onsite settings, requiring routine use of standard office equipment and occasional travel to ATM/ITM locations. The opportunity to telework is not available. Physical Demands The position requires manual dexterity, lifting lightweight items, and occasional bending or stooping during ATM/ITM servicing tasks. Travel Travel is required for servicing ATMs/ITMs within the bank's footprint and vendor coordination. Education and Experience Three to five years of experience in a financial institution or related field. Strong problem-solving skills with attention to detail. Associate's degree or demonstrated equivalent experience. Familiarity with ATM/ITM (NCR/Diebold) systems and digital teller operations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Job Title: Operations Coordinator - Tower Planner Salary Range: $14.75 - 22.40 per hour About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement Serve as the central hub of communication and coordination within the Tower, ensuring smooth operations and exceptional service delivery. This role is all about accuracy, speed, and professionalism, providing timely updates, resolving issues quickly, and keeping both airline partners and internal teams informed and satisfied. Your work ensures every flight is catered flawlessly and on schedule, making you a key player in delivering world-class service. Compensation & Benefits Competitive Pay Medical, Dental, Vision - starts Day 1 401(k) with Company Match Paid Time Off, Sick Leave & Holidays Tuition Reimbursement - support for professional development Free Parking & Daily Meals Main Accountabilities Review flight dispatch sheets and confirm routing details against the daily schedule. Act as the main point of contact between LSG Sky Chefs and our airline partners. Enter and update key flight details like gate and ship numbers. Communicate gate changes, routing updates, and cancellations to drivers and team members in real time. Build strong relationships with customers through clear, professional communication. Work closely with ramp personnel to quickly resolve any catering issues. Keep management informed by sharing timely updates and reports. Prepare and deliver reports for airline customers. Manage airline equipment inventory and place orders as needed. Handle customs documentation and ensure compliance with regulations. Use ACE and other airline systems to process and track information. Complete various administrative and clerical tasks to support operations. Take on additional responsibilities as assigned by management. Knowledge, Skills and Experience Strong communication skills-able to read, write, and speak English clearly. Basic math skills and comfort with numbers. Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems. Excellent customer service and interpersonal skills; professional and courteous on the phone and in person. Flexibility to work various shifts-we operate 24/7, 365 days a year. High school diploma or equivalent required. Ability to stay calm and focused under pressure in a fast-paced environment. A true team player with a positive attitude. Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers. Able to manage multiple calls and radio communications at once. Capable of working in challenging conditions, including extreme temperatures. Must be able to obtain an AOA badge and customs clearance. Willingness to work flexible hours and shifts, which may change based on operational needs. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.