Operations associate jobs in Saint Clair Shores, MI - 165 jobs
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Operations Associate
Operations Specialist
Operations Coordinator
Operations Specialist (Downtown Detroit R763)
Apple 4.8
Operations associate job in Detroit, MI
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Use communication and training resources to keep up to date with inventory process changes.
Perform demo and restocking tasks to support technology and merchandising priorities.
Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented and organized.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
$65k-94k yearly est. 2d ago
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Operations Specialist
Carhartt 4.7
Operations associate job in Dearborn, MI
Title: Operation SpecialistDepartment: PBS - Product, Brand & StrategyReports to: VP, Women's MerchandisingLocation: Dearborn, MIJob Classification: HybridFLSA Status: ExemptJob Band: Professional The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities.
Inspired by Hard Work
At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management.
Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department's success.
Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding.
Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics - timing, location, meeting scheduling, space reservation and food catering coordination.
Plan, coordinate, and oversee event planning for all department and external customer meetings.
Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals.
Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department.
Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed
Required Education
Bachelor's Degree in a related field; or equivalent years of experience in lieu of degree.
Focus on business, marketing, and/or communications is preferred.
Required Skills & Experience
Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously.
Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC
Ability to learn quickly and work in a team environment.
Previous experience and competence in developing and executing project plans and supporting multiple projects at one time
Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners
Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail
Physical Requirements and Working Conditions
Office Equipment used, such as computer, copier, projector, phone, etc.
Light lifting may be required. 30 LB
Willing to work some weekends if necessary.
Light travel required (up to 15%)
This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
Carhartt is a tobacco free workplace.#LI-Hybrid
$41k-56k yearly est. 2d ago
Service Operations Coordinator
Archdiocese of Detroit 4.3
Operations associate job in Detroit, MI
The Service Operations Coordinator serves as the primary point of contact for all visitors, callers, and digital inquiries at the chancery. This role is responsible for delivering exceptional service through efficient triage of inbound queries, effective management of multi-channel communication, and proactive resolution of requests using shared service and call center best practices and knowledgebase.
Key Responsibilities
• Manage inbound and outbound calls, emails, and web chats using CRM and ticketing systems
• Intake, log, and triage all requests, ensuring accurate documentation and timely resolution
• Monitor departmental service compliance dashboards and follow-up with teams to ensure issues are being addressed
• Maintain a clean, organized, and welcoming reception area
• Uphold strict confidentiality and demonstrate respect for all individuals and the mission of the chancery
Required Knowledge/Skills/Abilities
• Proficiency in CRM/ticketing systems (e.g. Jira), Microsoft Office Suite, and knowledgebase systems
• Strong oral and written communication skills, with the ability to explain concepts and processes clearly
• Excellent organizational and multitasking abilities in a high-volume, fast-paced environment
• Sound judgment and ability to triage and prioritize requests
• Experience with service desk best practices, including queue management, SLA adherence, and first contact resolution
• Ability to work independently and as part of a cross-functional team
• Professional appearance and conduct
Education and Experience Requirements
• High school diploma or equivalent required; associate or bachelor's degree preferred
• Prior experience in a call center, shared service, or technical support role strongly preferred
• Experience in a church, non-profit, or mission-driven environment is a plus
Physical Requirements
• Prolonged periods of sitting and working at a desk
• Ability to lift up to 20 pounds occasionally
• Some standing, bending, and walking are required
Additional Requirements
• Must agree, upon acceptance of an offer of employment, not to engage in, nor endorse, any actions or beliefs contrary to the teaching and standards of the Roman Catholic faith and morality
• Must demonstrate understanding, respect, and support for Catholic Church teaching, mission, and values
• Must maintain strict confidentiality regarding any chancery information
• Knowledge of the Roman Catholic faith, its institutions, policies, and practices is a plus
$30k-42k yearly est. 5d ago
Business Operations Specialist
NCMS-National Center for Manufacturing Sciences
Operations associate job in Ann Arbor, MI
Who We Are:
The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost.
NCMS enables world-class member companies to work effectively with other members on new opportunities - bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution.
Job Purpose:
The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service.
Primary Responsibilities:
Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation.
Collaborate with various business units to understand processes and collect data.
Maintain and assist in the creation of content for internal and external communications.
Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments.
Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures.
Assist in preparation and/or review of quarterly and final project reports.
Maintain project information, collect and maintain data files/folders, develop presentations.
Become trained and proficient in specified core functions within the organization.
Perform other duties as requested.
Requirements:
Must be a citizen of the United States.
Must have or be eligible to obtain government security clearance.
Must be fully vaccinated against COVID-19 unless legally exempt.
Flexibility to work a hybrid schedule; three days in the office & two days home.
Degree in Business Administration, Science/Technology or related field or a minimum of 5 years' experience in an administrative role with customer service and/or technology focus.
Critical thinking & problem-solving skills are required.
Microsoft Office 365 experience.
SharePoint functional knowledge.
Effective communicator in written and oral formats.
Demonstrated high level of organization and attention to detail.
Demonstrated ability to develop and deliver suggestions for process improvements.
Demonstrated customer service excellence.
This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law.
NCMS IS AN EQUAL OPPORTUNITY EMPLOYER
The Detroit Tigers Baseball Analytics department is seeking Associates across multiple disciplines, including Analytics, Advance Scouting, and International Scouting. In this role, you will collaborate across baseball operations to manage and analyze baseball data, develop custom tools and reports, support strategic initiatives, and contribute to research that drives on-field performance.
Key Responsibilities:
Areas of focus include but are not limited to Analytics, Advance Scouting, and International Scouting.
Provide comprehensive support with importing, cleansing, and preparing baseball data sets for detailed analysis.
Design and implement custom database queries tailored to meet specific data retrieval requirements.
Support Analytics staff in conducting research and analysis to enhance on-field improvements and uncover new insights and opportunities.
Aid in the statistical analysis and modeling of baseball-related data.
Utilize internal software systems to create reports for coaching staff and executives.
Assist in creating, developing, testing, and maintaining specialized data collection systems and tools.
Attend Baseball Analytics meetings regularly to understand the department's operational procedures.
Regularly review and analyze publicly available baseball research.
Provide support during major baseball events, including MLB games as well as the Rule 4 Draft and Trade Deadline.
Address ad hoc requests from the Baseball Operations teams and undertake additional responsibilities as assigned by the staff of the Baseball Operations Department.
Support strategic initiatives and general Baseball Operations projects as assigned.
If focused on Advance Scouting, relocate gear and equipment to, within, and from the clubhouse when necessary.
Minimum Knowledge, Skills, And Abilities:
Practical experience with R/Python or similar software and languages for statistical analysis and visual presentation.
Demonstrated knowledge of baseball-specific data, advanced statistical methods, and sabermetric analysis.
Highly motivated with a keen eye for detail.
Strong verbal and written communication abilities.
Strong organizational skills.
Practical experience in SQL or similar languages for database queries is a plus.
Experience with Shiny is a plus.
Proficiency in Spanish for International Scouting is a plus.
Experience in software development, encompassing requirements identification, system design, coding, testing, and deployment is preferred but not required.
Working Conditions:
Office environment, in-person in Detroit, MI or Lakeland, FL.
Some evening, weekend, and holiday hours are required, as dictated by the baseball season schedule.
The above is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all additional duties, responsibilities, or nonessential requirements. Detroit Tigers, Inc. has the right to change, modify, suspend, interrupt, or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the employee.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.
Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
PRIVACY POLICY
$34k-65k yearly est. Auto-Apply 60d+ ago
Printing & Shipping Operations Associate
Swipeclock 3.9
Operations associate job in Ann Arbor, MI
Are you a detail-oriented, proactive professional with a knack for operational efficiency and a passion for exceptional service? my Pay Solutions is looking for a Printing and Shipping OperationsAssociate to oversee all aspects of our printing and shipping operations, ensuring our clients receive their payroll documents on time, every time. This pivotal role offers the chance to contribute directly to our success while optimizing processes and supporting client satisfaction.
$44k-80k yearly est. 60d+ ago
Operations Associate
Saks Off 5TH
Operations associate job in Lincoln Park, MI
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative OperationsAssociate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Achieves results through teamwork by using strong interpersonal skills
Expert communicator with the special ability to build strong internal and external relationships
Adaptable to changes and can be relied upon to consistently deliver exceptional results
You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
High school diploma or equivalent
Experience executing warehouse duties within a retail, customer service, or sales environment
Proven time management skills and comfortable managing multiple projects with shifting priorities
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Ability to work effectively using inventory management systems
Flexibility to work evenings, weekends and public holidays
As The OperationsAssociate, You Will:
Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
Deliver merchandise to departments according to visual directives and replenish product as needed
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
Maintain proper display of merchandise in the store, ensuring they comply with brand standards
Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
Respond appropriately to customer questions, inquiries, and needs
Assist on the sales floor when required
Adhere to Asset Protection control and compliance procedures
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
$34k-64k yearly est. Auto-Apply 60d+ ago
Operations Associate
Myhr Partner, Inc.
Operations associate job in Detroit, MI
Description The Michigan Environmental Justice Coalition (MEJC) is building a future rooted in justice, sustainability, and community power. To keep our movement strong, we're looking for a sharp and organized OperationsAssociate to support the internal systems that keep our work possible. This hybrid-onsite/remote (1-2 days a week in office to support staff meetings, events, etc.) role based in Detroit, MI, is a great opportunity for someone who thrives behind the scenes, values equity, and wants to be a part of a passionate team driving change across Michigan. What you'll do As an OperationsAssociate at MEJC, you'll play a crucial role in ensuring our organization runs smoothly and efficiently. You'll support the day-to-day office, administrative, and clerical functions contributing to key areas including human resources, accounts payable processing, and inventory tracking. While on-the-job training is provided, we prioritize candidates who demonstrate strong attention to detail, discretion, effective time management, initiative, and clear communication. Day to day, you can expect to:
Attend professional meetings, read literature, and participate in training or other education offerings to stay updated on operations, technologies, and organizational strategy
Meet with Partner office manager to discuss events, schedule reminders, and troubleshoot
Support staff activities in office including orders for catering, supplies, or equipment
Maintain up to date grant records in the organization's Salesforce and Asana databases
Support Operations Director on rapid response support for staff
Respond to questions and requests for information from grantors, reporting agencies, etc., as requested by the organizations leadership
Maintaining careful organizational records, including contact lists, inventory, and calendars
Conduct regular data entry to MEJC databases and systems according to policy
Send out donor acknowledgments
Handle and distribute office mail
What you need to thrive in this role
Bachelor's degree or non-profit experience
A basic understanding of non-profit business operations
Excellent written and verbal communication skills
Ability to understand financial data, processes, or procedures
Accounting, Finance, or Business management experience is a plus but not required
Perform job responsibilities in an efficient and timely fashion
Computer proficiency and experience with productivity software
IT skills and experience is a plus but not required
A high degree of attention to detail, accuracy, and organization
Friendly and community service oriented
Belief in and commitment to social, racial, and environmental justice
About us The Michigan Environmental Justice Coalition (MEJC) is a statewide coalition working to achieve a clean, healthy, and safe environment for Michigan's most vulnerable residents. We focus on the Jemez and EJ Principles through popular education, grassroots policy advocacy, and organizing our communities for systems change. MEJC convened in 2011 to grow the Environmental Justice movement in Michigan. We lead campaigns to fight for Energy Justice and Clean Air as well as engage in federal and state policy. MEJC hopes to define an ambitious Environmental Justice agenda for Michigan that centers Black, Brown, and Indigenous communities and is free of fossil fuels and false solutions. What we offer you
Salary: $48,000 - $58,000/year
Medical, dental, and vision (Individual coverage is 100% paid for by MEJC)
401k with employer match
Disability insurance options
Generous PTO including parental leave
Professional development
Community involvement
I'm interested, how do I get started? To apply: ******************************* OLyfwg&s=my HRpartner Is this the job for you?
If not, feel free to share this link with someone who might be interested.Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Thank you for considering us as a potential employer! At MEJC, we continually celebrate the diverse community different individuals cultivate. As an equal-opportunity employer, we stay true to that by ensuring that our place can be anyone's place.
$48k-58k yearly Auto-Apply 60d+ ago
Global Operations Associate - Romulus, Michigan
Maersk 4.7
Operations associate job in Romulus, MI
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
JOB SUMMARY:
This position is responsible for working with customers overseas in order to facilitate rates, quotes, and an overall excellent experience for all parties involved. Coordinate the routing of import and export bookings with airline and ocean carriers.
Essential Functions:
Timely preparation of rates and quotes for customers and overseas agents
Support the development of existing and new customers by working closely with your District Manager and the entire sales organization
Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness
Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
SKILLS/COMPETENCIES:
Deep understanding of Excel
Capable of carrying out a given task with all the details necessary to get the task done well
Works well as a member of a group
Excellent customer service skills
Ability to Multitask
Must be able to read/speak/write English
EDUCATION:
High School Diploma or equivalent
EXPERIENCE:
3+ years of experience
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$24-$25 per hour
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$24-25 hourly Auto-Apply 10d ago
Global Operations Associate - Romulus, Michigan
Maersk (A.K.A A P Moller
Operations associate job in Romulus, MI
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
JOB SUMMARY:
This position is responsible for working with customers overseas in order to facilitate rates, quotes, and an overall excellent experience for all parties involved. Coordinate the routing of import and export bookings with airline and ocean carriers.
Essential Functions:
* Timely preparation of rates and quotes for customers and overseas agents
* Support the development of existing and new customers by working closely with your District Manager and the entire sales organization
* Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness
* Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
* Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
* Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
* Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
SKILLS/COMPETENCIES:
* Deep understanding of Excel
* Capable of carrying out a given task with all the details necessary to get the task done well
* Works well as a member of a group
* Excellent customer service skills
* Ability to Multitask
* Must be able to read/speak/write English
EDUCATION:
* High School Diploma or equivalent
EXPERIENCE:
* 3+ years of experience required
Company Benefits:
* Medical
* Dental
* Vision
* 401k + Company Match
* Employee Assistance Program
* Paid Time Off
* Flexible Work Schedules (when possible)
* And more!
Pay Range:
$24-$25 per hour
* The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$24-25 hourly Auto-Apply 10d ago
Operations Associate - Full Time
Maris Grove
Operations associate job in Novi, MI
Compensation: Commensurate with experience starting at $42,000 annually.
Join our team as the OperationsAssociate (OA) position is a minimum one-year individualized program of functional and leadership training, including structured learning, special projects, multi-level feedback, and professional assessment. The OA Program will include temporary placements within multiple Erickson corporate and community departments. This individual will be responsible for meeting learning objectives, obtaining leadership experiences, completing assignments, and bringing business value to each business-line rotation. Assignments are subject to change based on the emerging needs of the business. Flexibility throughout the program is imperative.
What we offer
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
How you will make an impact
With guidance from the Human Resources Director or Department leader, plan and execute all established learning objectives for each business-line rotation.
Complete all assigned structured learning, including on-the-job, follow-up
Assume effective program and project leadership roles in each business rotation.
Prepare reports, presentations, and correspondence related to the business activities during each rotation.
With the OA Program Coordinator, create an individual career path to support professional growth within the organization after completion of the program.
Attend quarterly peer team calls conducted by Senior HR Managers.
What you will need
Previous work experience, or academic leadership experience required. Education will be considered in lieu of experience.
For Continuing Care rotation, must complete regulatory online Health Stream courses and attend the orientation for understanding the Person-Centered Approach to care.
Experience with seniors, health care, and/or service delivery.
Breadth of leadership activities while in school with a record of individual and team successes.
Willingness to be flexible with assignments.
Willing to travel.
Willingness to relocate.
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Fox Run is a beautiful 108-acre continuing care retirement community in Novi, Michigan. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Fox Run helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
$42k yearly Auto-Apply 42d ago
Content & Digital Operations Specialist
Eversight 4.0
Operations associate job in Ann Arbor, MI
Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research.
Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss.
Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day.
For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness.
Summary
Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities.
Fair Labor Standards Act Status: Exempt
Essential Job Functions
Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking.
Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards.
Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders.
Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members.
Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics.
Supports internal communications platforms, including Workvivo content development, posting and engagement tracking.
Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities.
Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS.
Provides operational support for the donor tributes program, including content coordination and updates.
Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines.
Maintains organized files, documentation and reporting to support transparency and continuity.
Ensures appropriate use of data, privacy and consent in all digital and communications activities.
Audits activities and adapts execution to improve efficiency and outcomes.
Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications.
Demonstrates a commitment to the Mission and Values of Eversight.
Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform.
Qualifications
Education: Undergraduate studies in marketing, communications, digital media or a related field preferred.
Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred.
Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools.
Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations.
Benefits
Hybrid work schedule
Medical, dental and vision insurance
Generous paid time off
403(b) retirement plan with company match
Tuition reimbursement
Paid parental leave & more
Work Environment & Physical Demands
Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible.
The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$52k-83k yearly est. Auto-Apply 6d ago
EFM-Specialist, Logistics Operations
Estes Forwarding Worldwide 4.4
Operations associate job in Novi, MI
Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes.
Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support Customer Service, Supervisors, and Managers with various business needs.
Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Complete outbound calls to consignees requesting a delivery follow up.
Appropriately identify and resolve consignee issues.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements.
Manage and maintain Terminal and Agent relationships.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Must be comfortable in a fast-paced, startup environment.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Must be comfortable on outbound phone calls.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
Must be able to work flexible shifts.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
$50k-82k yearly est. Auto-Apply 60d+ ago
Deposit Operations Specialist
Bank of Ann Arbor 4.0
Operations associate job in Ann Arbor, MI
Job DescriptionDescription:
Full Time | Onsite | Monday - Friday 8:00 am to 5:00 PM
Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations.
Essential Functions:
NSF/OD Item processing with departments, lenders and front-line team members
Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.)
Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate
Process daily incoming and outgoing returns (ACH, Checks)
Generate daily notices to be mailed to customers and departments
Review/Mail customer corrections
Review/Respond to ACH pre-notes and Notifications of Change (NOC)
Initiate NOCs if necessary
Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items
Render and/or print deposit account statements
Research and respond to deposit account inquiries/disputes
Process account transaction disputes to achieve compliance with Regulation E standards
Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing
Process & balance credit card payments
Lock Box deposit processing
Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures
Respond to emails and phone calls to department
Assist department leaders with audits and reports
Ensure internal controls are maintained and bank policies supported
Perform other duties as assigned
Requirements:
High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred
3 - 5 years of experience in a financial or banking environment preferred
Excellent work ethic, high levels of integrity, ability to prioritize and results focused.
Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software.
Knowledge of check processing, ACH, wire transfers and card services preferred.
Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred.
Work independently in a fast-paced environment
Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization
Attention to detail to ensure accuracy
Excellent verbal and written communication skills
Knowledge of Federal and State regulations pertaining to bank operation functions.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
$53k-87k yearly est. 9d ago
Quality Operations PWT Specialist
FCA Us LLC 4.2
Operations associate job in Auburn Hills, MI
The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants.
For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants.
For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch.
This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants.
Job Description:
Strategy & Leadership:
Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount.
Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives.
Standards & Systems Development:
Develop, deploy, and manage quality processes for both current production and launch programs.
Own the quality standard approval process and document control.
Represent Stellantis in external quality standardization bodies (ISO/IATF).
Electrification & Innovation:
Lead the development of Electrified PS quality systems, processes, and control strategies.
Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club)
Continuous Improvement & Training:
Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects.
Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals.
Support plants with Quality Workstation Standard Applications and W2B initiatives.
Collaboration & Support:
Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering.
Support plants directly through Gemba walks, benchmarking, and tailored coaching.
Challenge, Stakes & Results to be Produced:
Assess Plants launch readiness within milestone
MOQ Project review of milestone assessment within Project Team. Countermeasures validation
Support to plants on Standards & Launch Best Practice application on new program
Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs
Key Decisions:
Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program.
Escalate when needed for the Quality compliance and company interest.
Validate temporary solution in front of detected issue.
Establish the direction to follow in case of roadblocks.
Give team the direction to develop and implement Quality culture and innovation in new programs.
$65k-97k yearly est. 1d ago
Wealth Operations Specialist
Signal Advisors
Operations associate job in Detroit, MI
THE JOB
As a Wealth Operations Specialist, you'll support Signal's wealth management business by ensuring the day-to-day servicing work gets done accurately, on time, and compliantly. In this role, you'll be responsible for owning and executing operational workflows like service tickets in Salesforce, beneficiary updates, and other custodian/platform processes. You will own the end-to-end operational workflows acting as the vital link between our advisors, internal teams, and custodians like Fidelity and Schwab.
WHAT YOU'LL GET TO DO
Execute Operational Workflows: Own and process account service requests including new account openings, maintenance, money movements, and account closures.
Manage Service Tickets: Utilize the Salesforce Wealth Console to track, document, and resolve advisor requests with a high sense of urgency.
Custodian Coordination: Interface directly with Fidelity, Schwab, and other platforms to ensure workflows are completed accurately and on time.
System Integrity: Keep our CRM and operations systems (Orion, Salesforce) updated to ensure "source of truth" data for our advisors.
Support Transitions: Assist with onboarding and transition work for new advisors joining the Signal platform.
Data & Reporting: Run data, reporting, and analytics across our various wealth platforms.
WHAT WE'RE LOOKING FOR IN TEAM MEMBERS
The "Inches" Mentality - You look for tiny ways to improve a process that others might miss.
Scrappy & Agile - You thrive in a fast-paced startup environment and aren't afraid to"launch and learn.
Client Obsessed - You view every internal and external interaction as an opportunity to amaze the client.
Extreme Ownership - You embody "We are the they," taking proactive steps to fix issues rather than waiting for others.
WHAT YOU HAVE
Direct experience navigating Fidelity and Schwab advisor platforms.
Professional experience with Orion and Salesforce is a big plus.
Proven track record in wealth management operations or account services.
Attention to detail and "measure twice, cut once" approach to complex financial paperwork and digital workflows.
A strong aptitude for customer service and meeting SLAs.
WHAT WE VALUE @ SIGNAL
These are the values that drive how we operate and make decisions.
🌔
We're obsessed with finding a better way
. Never settle for less.
🏃
We act with a sense of urgency
. We use our best judgment to act urgently on the right things at the right time.
👀
We raise our level of awareness
.
Everything starts with awareness. We're curious and alert to what is happening around us.
🏈
We find inches everywhere around us
. There are thousands of opportunities to make an impact. We take those opportunities and act.
🧭
We do the right thing
. Sticking to the highest standard of integrity is not optional.
💪
We have strong opinions, loosely held
. It's not about WHO is right, it's about WHAT is right.
❓
Simplicity is Genius.
Simplicity doesn't just clarify; it makes things better for everyone. It's that simple.
🙏
Ideas are valued, execution is worshiped.
Great ideas get you to the 50-yard line; outstanding execution gets you into the end zone.
🪞
We are the "they".
There is no "they".
We
are empowered to fix things, to be proactive, to find a solution.
🚀 We launch big ideas and then obsess over feedback to learn how we can make it even better.
COMPENSATION & BENEFITS
The US base salary for this full-time position is determined by role, level, and location. Individual pay is determined by work location and additional factors, including interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data.
In addition to salary, our team members benefits include:
Medical, vision, and dental coverage
FSA or HSA-eligible health plans
3% 401k company contribution with no vesting period
Paid parental leave for all parents
Learning & Development stipend
Wellness Programs
Flexible vacation policy
Dedicated sick days
10 company-wide holidays
$500 for your home office setup
Flexible, hybrid working environment
Annual all-company retreat
Competitive equity package based on on role and level
Our company is committed to building a team that represents people from many different backgrounds and professional, educational, and life experiences. We strongly encourage you to apply, if you have interest in the role. So think of our job postings as just the start of the conversation. Take the leap - you might just be the perfect person for one of our open roles, even if you don't fully match every requirement on the job description.
$43k-70k yearly est. 22d ago
Quality Operations PWT Specialist
Stellantis
Operations associate job in Auburn Hills, MI
The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants.
For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants.
For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch.
This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants.
Job Description:
Strategy & Leadership:
Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount.
Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives.
Standards & Systems Development:
Develop, deploy, and manage quality processes for both current production and launch programs.
Own the quality standard approval process and document control.
Represent Stellantis in external quality standardization bodies (ISO/IATF).
Electrification & Innovation:
Lead the development of Electrified PS quality systems, processes, and control strategies.
Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club)
Continuous Improvement & Training:
Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects.
Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals.
Support plants with Quality Workstation Standard Applications and W2B initiatives.
Collaboration & Support:
Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering.
Support plants directly through Gemba walks, benchmarking, and tailored coaching.
Challenge, Stakes & Results to be Produced:
Assess Plants launch readiness within milestone
MOQ Project review of milestone assessment within Project Team. Countermeasures validation
Support to plants on Standards & Launch Best Practice application on new program
Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs
Key Decisions:
Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program.
Escalate when needed for the Quality compliance and company interest.
Validate temporary solution in front of detected issue.
Establish the direction to follow in case of roadblocks.
Give team the direction to develop and implement Quality culture and innovation in new programs.
$43k-71k yearly est. 1d ago
Escrow Operations Specialist
United Wholesale Mortgage Corp.(DBA UWM 4.6
Operations associate job in Pontiac, MI
The Escrow Operations Specialist on the Mortgage Servicing Team serves as the primary point of contact for customers with questions or concerns related to their escrow accounts. This includes interpreting and explaining escrow analysis statements, handling tax and insurance disbursement inquiries, and providing support regarding payment changes. The specialist must have a strong understanding of mortgage servicing operations, particularly escrow analysis, and provide accurate, empathetic, and efficient customer service via phone and written communications.
WHAT YOU WILL BE DOING
* Clearly explain escrow changes, shortages, surpluses, and the reasons behind increases or decreases in mortgage payments.• Investigate and resolve discrepancies related to escrow balances, tax and insurance payments, and lender-placed insurance.• Communicate with internal teams and third-party vendors (e.g., tax service companies, insurance providers) as needed to resolve customer issues.• Document all interactions and follow-ups in the loan servicing system in accordance with company standards.• Process customer-initiated requests such as escrow waivers, payment reanalyses, or account corrections.• Stay up to date on escrow-related regulations (e.g., RESPA), investor guidelines, and internal servicing policies.• Maintain compliance with federal, state, and investor servicing requirements.
WHAT WE NEED FROM YOU
Must-Have Qualifications:• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.• 2+ years of experience in mortgage servicing, specifically escrow analysis, customer service, or call center operations.• Strong knowledge of escrow accounts, property taxes, hazard insurance, and escrow analysis procedures.• Excellent communication skills with the ability to explain complex concepts clearly and calmly.• Strong attention to detail, problem-solving, and analytical skills.• Proficiency in mortgage servicing systems (e.g., MSP) and Microsoft Office Suite.• Ability to work in a fast-paced, customer-focused environment while meeting performance metrics.
Nice To Have Qualifications: • Experience using Black Knight MSP or similar loan servicing platforms.• Bilingual (English/Spanish) skills a plus.• Knowledge of investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
$41k-53k yearly est. Auto-Apply 23d ago
Quantitative Operations Specialist
Viewline Ventures
Operations associate job in Ann Arbor, MI
Job DescriptionAbout Us
We're a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative, and we thrive on solving tough problems with discipline and precision. We're looking for someone who takes pride in doing things the right way, loves following structured processes, and enjoys being the person everyone can count on to get it done right. If that's you, we want to meet you.
About the Role
As an Implementation Specialist, you'll play a critical behind-the-scenes role in keeping our operation running with accuracy, consistency, and discipline. You'll execute structured playbooks, manage client-facing systems, and flag edge cases, all while keeping meticulous records.
This is a high-trust, precision-driven position ideal for someone who thrives in structured environments, takes pride in operational excellence, and finds satisfaction in completing tasks with care and consistency. You'll be required to travel locally on a daily basis, so access to reliable transportation is essential.
Key Responsibilities
Execute SOPs and task checklists with high attention to detail and operational discipline
Manage real-time workflows, resolve edge cases, and escalate issues as needed
Log detailed records of all actions and outcomes to maintain transparency and traceability
Monitor accounts, balances, and platform statuses pre- and post-execution
Troubleshoot minor technical issues and assist with onboarding or setup tasks for new accounts or tools
Complete field-based tasks involving physical systems, identity verifications, or client-specific operations (local travel required)
Requirements
Detail-Driven & Conscientious: You care deeply about the little things. You catch what others miss.
Process-Oriented & Reliable: You excel when following structured steps, and teammates know they can count on you.
Completionist: You finish what you start, close loops without reminders, and don't leave tasks half-done.
Steady Under Pressure: You're calm and focused in live settings and time-sensitive moments.
Technically Capable: You're comfortable navigating software, tools, and browser-based workflows.
Logistically Flexible: You're based in New Jersey, Philadelphia, Michigan, or Ontario (or willing to relocate) and can handle daily in-person tasks that require local travel.
Bonus Points
Experience in admin, ops, or structured execution roles (e.g., QA, compliance, lab work, customer operations)
Familiarity with SOP-driven environments or performance-based work
Benefits
Competitive hourly pay with performance incentives
Flexible hours with consistent workflows
Direct exposure to the operational engine of a high-growth, high-precision startup
Clear SOPs and support systems so you can execute with confidence
$42k-70k yearly est. 14d ago
Operations Excellence Specialist
Burgess Norton Mfg Co
Operations associate job in Taylor, MI
Job Description
General Function
Amsted Automotive, Cold Form & Finishing MI is looking for an Operation Excellence Specialist to support the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency.
Duties and Responsibilities
Capture real-time measurement data for MRO, capital and cost saving initiatives
Provide appropriate reporting analytics on continuous improvement initiatives and metrics
Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met
Leverage/benchmark best practices and drive implementation across the organization
Drive measurable improvements by identifying opportunities to remove waste
Function as a resource for continuous improvement methodologies across all divisions
Guide and challenge cross-functional teams in development and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process
Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management
Ability to challenge the status quo and comfortable with managing ambiguity
Works with the business excellence and other teams to improve systems
Recognized as SME (Subject Matter Expert) in Lean Manufacturing
Assist with the integration of the company Lean Performance System
Support manufacturing continuous improvement initiatives that drive plant and company performance improvements
Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives
Work Requirements / Knowledge
Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams
Strong data analytic capabilities for reporting
Exceptional analytical/statistical troubleshooting skills
Understanding of Shingo Lean methodology and approach
Change management, specifically the ability to influence and promote cultural change
Strong influencing/persuasive skills with a demonstrated ability to influence
Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Background in manufacturing, preferable within a Tier 1 Automotive supplier
Education
BS/BA Degree or equivalent from an accredited college or university
Experience
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment
5 years of leadership experience in managing a team, developing, and motivating staff
Background in manufacturing, preferable within a Tier 1 Automotive supplier
Work Conditions
Must be able to travel frequently to the different plants in the United States. Some international travel required.
How much does an operations associate earn in Saint Clair Shores, MI?
The average operations associate in Saint Clair Shores, MI earns between $26,000 and $87,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.
Average operations associate salary in Saint Clair Shores, MI
$48,000
What are the biggest employers of Operations Associates in Saint Clair Shores, MI?
The biggest employers of Operations Associates in Saint Clair Shores, MI are: