Datacenter Operations Specialist
Operations associate job in Detroit, MI
Job Title: Data Center Operator
Schedule: Afternoon Shift (3:30 PM - 11:30 PM), includes 2 WFH days after initial training
Training: First 6 weeks in-person
We are seeking a tech-savvy, detail-oriented Data Center Operator to join our team. This role is critical in ensuring smooth operations, monitoring systems, and maintaining foundational processes within our data center environment. The ideal candidate will have strong communication skills, a mindset for continuous improvement, and the ability to work effectively in a shift-based schedule.
Key Responsibilities
Monitor, document, and escalate issues within the data center environment.
Perform incident management and collaborate with the Incident Management Team.
Utilize ticketing systems (ServiceNow [SNOW] and BMC Remedy) for tracking and resolution.
Maintain accurate documentation of processes, incidents, and system changes.
Apply critical thinking to troubleshoot and resolve operational issues.
Support and adhere to foundational processes and compliance standards.
Engage in continuous improvement initiatives
Communicate effectively with internal teams and stakeholders.
Required Skills & Experience
Technical aptitude with ability to learn and operate data center systems.
Experience with ticketing tools (ServiceNow required; BMC Remedy preferred).
Familiarity with Node Manager or similar monitoring tools.
Strong documentation and organizational skills.
Ability to work independently and as part of a team.
Prior experience in incident management or similar operational roles.
Work Environment
Onsite in Detroit with initial 6-week in-person training.
Afternoon shift: 3:30 PM - 11:30 PM.
After training, 2 remote workdays per week.
Shift-based schedule; flexibility required.
Preferred Qualifications
Previous experience in a data center or IT operations environment.
Knowledge of continuous improvement methodologies.
Strong interpersonal skills for effective communication.
Operations Assistant Intern
Operations associate job in Farmington Hills, MI
Title: Operations Assistant Intern
Summary: At Atain, we are looking for a passionate individual aiming to follow a career path in the specialty insurance industry. Our 12-week summer internship program aims to develop one's business acumen, communication, and leadership skills through valuable real-world experience. This is a paid summer internship that provides additional learning opportunities for students to learn from and network with executive leadership and fellow interns in a variety of departments. This student will be expected to work 40 hours per week, with four days spent in an office setting and one day remote. The Operations Assistant Intern will work side by side with senior leaders to transact business as an assistant underwriter for our company.
Responsibilities
Learn fundamentals of the underwriting process
Assist in underwriting analysis of potential accounts
Utilize software such as ImageRight to inspect documents and find missing information on inspection reports to create detailed policies.
Learn applicable underwriting software such as Bridge and Sapiens, evaluating rating systems and calculations.
Perform analyses on underwriting programs and recommend changes
Evaluate opportunities to improve process efficiencies and/or underwriting results
Work on projects related to general liability, excess liability and claims handling
Qualifications
Enrolled as an undergraduate at an accredited university, actively pursuing a degree in Business, Economics, Finance, Entrepreneurship, or another relevant field
Expected graduation in December 2026 or May 2027
Previous internship experience is preferred
Technical proficiency in Microsoft Office applications
About Our Company
Rated "A" (Excellent VIII by A.M. Best), Atain Insurance Company and Atain Specialty Insurance Company are admitted and non-admitted property and casualty insurance companies dedicated to serving niche programs and excess & surplus (E&S) markets. Licensed in 50 states, Atain underwrites numerous lines of business including professional liability, general liability, and commercial multi-peril risks. Atain is part of the H.W. Kaufman Group family of companies, which comprises a vast network of over 60 offices across the globe. From brokerage, underwriting, premium financing and real estate, to claims and loss control, together we are shaping the future of insurance.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Business Operations Specialist
Operations associate job in Ann Arbor, MI
Who We Are:
The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost.
NCMS enables world-class member companies to work effectively with other members on new opportunities - bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution.
Job Purpose:
The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service.
Primary Responsibilities:
Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation.
Collaborate with various business units to understand processes and collect data.
Maintain and assist in the creation of content for internal and external communications.
Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments.
Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures.
Assist in preparation and/or review of quarterly and final project reports.
Maintain project information, collect and maintain data files/folders, develop presentations.
Become trained and proficient in specified core functions within the organization.
Perform other duties as requested.
Requirements:
Must be a citizen of the United States.
Must have or be eligible to obtain government security clearance.
Must be fully vaccinated against COVID-19 unless legally exempt.
Flexibility to work a hybrid schedule; three days in the office & two days home.
Degree in Business Administration, Science/Technology or related field or a minimum of 5 years' experience in an administrative role with customer service and/or technology focus.
Critical thinking & problem-solving skills are required.
Microsoft Office 365 experience.
SharePoint functional knowledge.
Effective communicator in written and oral formats.
Demonstrated high level of organization and attention to detail.
Demonstrated ability to develop and deliver suggestions for process improvements.
Demonstrated customer service excellence.
NCMS IS AN EQUAL OPPORTUNITY EMPLOYER
Associate, Baseball Operations (Multiple, seasonal roles)
Operations associate job in Detroit, MI
The Detroit Tigers Baseball Analytics department is seeking Associates across multiple disciplines, including Analytics, Advance Scouting, and International Scouting. In this role, you will collaborate across baseball operations to manage and analyze baseball data, develop custom tools and reports, support strategic initiatives, and contribute to research that drives on-field performance.
Key Responsibilities:
Areas of focus include but are not limited to Analytics, Advance Scouting, and International Scouting.
Provide comprehensive support with importing, cleansing, and preparing baseball data sets for detailed analysis.
Design and implement custom database queries tailored to meet specific data retrieval requirements.
Support Analytics staff in conducting research and analysis to enhance on-field improvements and uncover new insights and opportunities.
Aid in the statistical analysis and modeling of baseball-related data.
Utilize internal software systems to create reports for coaching staff and executives.
Assist in creating, developing, testing, and maintaining specialized data collection systems and tools.
Attend Baseball Analytics meetings regularly to understand the department's operational procedures.
Regularly review and analyze publicly available baseball research.
Provide support during major baseball events, including MLB games as well as the Rule 4 Draft and Trade Deadline.
Address ad hoc requests from the Baseball Operations teams and undertake additional responsibilities as assigned by the staff of the Baseball Operations Department.
Support strategic initiatives and general Baseball Operations projects as assigned.
If focused on Advance Scouting, relocate gear and equipment to, within, and from the clubhouse when necessary.
Minimum Knowledge, Skills, And Abilities:
Practical experience with R/Python or similar software and languages for statistical analysis and visual presentation.
Demonstrated knowledge of baseball-specific data, advanced statistical methods, and sabermetric analysis.
Highly motivated with a keen eye for detail.
Strong verbal and written communication abilities.
Strong organizational skills.
Practical experience in SQL or similar languages for database queries is a plus.
Experience with Shiny is a plus.
Proficiency in Spanish for International Scouting is a plus.
Experience in software development, encompassing requirements identification, system design, coding, testing, and deployment is preferred but not required.
Working Conditions:
Office environment, in-person in Detroit, MI or Lakeland, FL.
Some evening, weekend, and holiday hours are required, as dictated by the baseball season schedule.
The above is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all additional duties, responsibilities, or nonessential requirements. Detroit Tigers, Inc. has the right to change, modify, suspend, interrupt, or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the employee.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.
Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
Auto-ApplyPrinting & Shipping Operations Associate
Operations associate job in Ann Arbor, MI
Are you a detail-oriented, proactive professional with a knack for operational efficiency and a passion for exceptional service? my Pay Solutions is looking for a Printing and Shipping Operations Associate to oversee all aspects of our printing and shipping operations, ensuring our clients receive their payroll documents on time, every time. This pivotal role offers the chance to contribute directly to our success while optimizing processes and supporting client satisfaction.
Operations Associate
Operations associate job in Detroit, MI
Description The Michigan Environmental Justice Coalition (MEJC) is building a future rooted in justice, sustainability, and community power. To keep our movement strong, we're looking for a sharp and organized Operations Associate to support the internal systems that keep our work possible. This hybrid-onsite/remote (1-2 days a week in office to support staff meetings, events, etc.) role based in Detroit, MI, is a great opportunity for someone who thrives behind the scenes, values equity, and wants to be a part of a passionate team driving change across Michigan. What you'll do As an Operations Associate at MEJC, you'll play a crucial role in ensuring our organization runs smoothly and efficiently. You'll support the day-to-day office, administrative, and clerical functions contributing to key areas including human resources, accounts payable processing, and inventory tracking. While on-the-job training is provided, we prioritize candidates who demonstrate strong attention to detail, discretion, effective time management, initiative, and clear communication. Day to day, you can expect to:
Attend professional meetings, read literature, and participate in training or other education offerings to stay updated on operations, technologies, and organizational strategy
Meet with Partner office manager to discuss events, schedule reminders, and troubleshoot
Support staff activities in office including orders for catering, supplies, or equipment
Maintain up to date grant records in the organization's Salesforce and Asana databases
Support Operations Director on rapid response support for staff
Respond to questions and requests for information from grantors, reporting agencies, etc., as requested by the organizations leadership
Maintaining careful organizational records, including contact lists, inventory, and calendars
Conduct regular data entry to MEJC databases and systems according to policy
Send out donor acknowledgments
Handle and distribute office mail
What you need to thrive in this role
Bachelor's degree or non-profit experience
A basic understanding of non-profit business operations
Excellent written and verbal communication skills
Ability to understand financial data, processes, or procedures
Accounting, Finance, or Business management experience is a plus but not required
Perform job responsibilities in an efficient and timely fashion
Computer proficiency and experience with productivity software
IT skills and experience is a plus but not required
A high degree of attention to detail, accuracy, and organization
Friendly and community service oriented
Belief in and commitment to social, racial, and environmental justice
About us The Michigan Environmental Justice Coalition (MEJC) is a statewide coalition working to achieve a clean, healthy, and safe environment for Michigan's most vulnerable residents. We focus on the Jemez and EJ Principles through popular education, grassroots policy advocacy, and organizing our communities for systems change. MEJC convened in 2011 to grow the Environmental Justice movement in Michigan. We lead campaigns to fight for Energy Justice and Clean Air as well as engage in federal and state policy. MEJC hopes to define an ambitious Environmental Justice agenda for Michigan that centers Black, Brown, and Indigenous communities and is free of fossil fuels and false solutions. What we offer you
Salary: $48,000 - $58,000/year
Medical, dental, and vision (Individual coverage is 100% paid for by MEJC)
401k with employer match
Disability insurance options
Generous PTO including parental leave
Professional development
Community involvement
I'm interested, how do I get started? To apply: ******************************* OLyfwg&s=my HRpartner Is this the job for you?
If not, feel free to share this link with someone who might be interested.Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Thank you for considering us as a potential employer! At MEJC, we continually celebrate the diverse community different individuals cultivate. As an equal-opportunity employer, we stay true to that by ensuring that our place can be anyone's place.
Auto-ApplyOperations Associate
Operations associate job in Detroit, MI
The Michigan Environmental Justice Coalition (MEJC) is building a future rooted in justice, sustainability, and community power. To keep our movement strong, we're looking for a sharp and organized Operations Associate to support the internal systems that keep our work possible. This hybrid-onsite/remote (1-2 days a week in office to support staff meetings, events, etc.) role based in Detroit, MI, is a great opportunity for someone who thrives behind the scenes, values equity, and wants to be a part of a passionate team driving change across Michigan.
What you'll do
As an Operations Associate at MEJC, you'll play a crucial role in ensuring our organization runs smoothly and efficiently. You'll support the day-to-day office, administrative, and clerical functions contributing to key areas including human resources, accounts payable processing, and inventory tracking. While on-the-job training is provided, we prioritize candidates who demonstrate strong attention to detail, discretion, effective time management, initiative, and clear communication. Day to day, you can expect to:
* Attend professional meetings, read literature, and participate in training or other education offerings to stay updated on operations, technologies, and organizational strategy
* Meet with Partner office manager to discuss events, schedule reminders, and troubleshoot
* Support staff activities in office including orders for catering, supplies, or equipment
* Maintain up to date grant records in the organization's Salesforce and Asana databases
* Support Operations Director on rapid response support for staff
* Respond to questions and requests for information from grantors, reporting agencies, etc., as requested by the organizations leadership
* Maintaining careful organizational records, including contact lists, inventory, and calendars
* Conduct regular data entry to MEJC databases and systems according to policy
* Send out donor acknowledgments
* Handle and distribute office mail
What you need to thrive in this role
* Bachelor's degree or non-profit experience
* A basic understanding of non-profit business operations
* Excellent written and verbal communication skills
* Ability to understand financial data, processes, or procedures
* Accounting, Finance, or Business management experience is a plus but not required
* Perform job responsibilities in an efficient and timely fashion
* Computer proficiency and experience with productivity software
* IT skills and experience is a plus but not required
* A high degree of attention to detail, accuracy, and organization
* Friendly and community service oriented
* Belief in and commitment to social, racial, and environmental justice
About us
The Michigan Environmental Justice Coalition (MEJC) is a statewide coalition working to achieve a clean, healthy, and safe environment for Michigan's most vulnerable residents. We focus on the Jemez and EJ Principles through popular education, grassroots policy advocacy, and organizing our communities for systems change. MEJC convened in 2011 to grow the Environmental Justice movement in Michigan. We lead campaigns to fight for Energy Justice and Clean Air as well as engage in federal and state policy. MEJC hopes to define an ambitious Environmental Justice agenda for Michigan that centers Black, Brown, and Indigenous communities and is free of fossil fuels and false solutions.
What we offer you
* Salary: $48,000 - $58,000/year
* Medical, dental, and vision (Individual coverage is 100% paid for by MEJC)
* 401k with employer match
* Disability insurance options
* Generous PTO including parental leave
* Professional development
* Community involvement
I'm interested, how do I get started?
To apply: ******************************* OLyfwg&s=my HRpartner
Is this the job for you?
If not, feel free to share this link with someone who might be interested.
Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Thank you for considering us as a potential employer!
At MEJC, we continually celebrate the diverse community different individuals cultivate. As an equal-opportunity employer, we stay true to that by ensuring that our place can be anyone's place.
Auto-ApplyOperations Associate
Operations associate job in Lincoln Park, MI
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Achieves results through teamwork by using strong interpersonal skills
Expert communicator with the special ability to build strong internal and external relationships
Adaptable to changes and can be relied upon to consistently deliver exceptional results
You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
High school diploma or equivalent
Experience executing warehouse duties within a retail, customer service, or sales environment
Proven time management skills and comfortable managing multiple projects with shifting priorities
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Ability to work effectively using inventory management systems
Flexibility to work evenings, weekends and public holidays
As The Operations Associate, You Will:
Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
Deliver merchandise to departments according to visual directives and replenish product as needed
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
Maintain proper display of merchandise in the store, ensuring they comply with brand standards
Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
Respond appropriately to customer questions, inquiries, and needs
Assist on the sales floor when required
Adhere to Asset Protection control and compliance procedures
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
Auto-ApplyEFM-Specialist, Logistics Operations
Operations associate job in Novi, MI
Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes.
Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support Customer Service, Supervisors, and Managers with various business needs.
Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Complete outbound calls to consignees requesting a delivery follow up.
Appropriately identify and resolve consignee issues.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements.
Manage and maintain Terminal and Agent relationships.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Must be comfortable in a fast-paced, startup environment.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Must be comfortable on outbound phone calls.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
Must be able to work flexible shifts.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
Auto-ApplyDeposit Operations Specialist
Operations associate job in Ann Arbor, MI
Requirements
High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred
3 - 5 years of experience in a financial or banking environment preferred
Excellent work ethic, high levels of integrity, ability to prioritize and results focused.
Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software.
Knowledge of check processing, ACH, wire transfers and card services preferred.
Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred.
Work independently in a fast-paced environment
Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization
Attention to detail to ensure accuracy
Excellent verbal and written communication skills
Knowledge of Federal and State regulations pertaining to bank operation functions.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Emergency Shelter Operations Specialist-PT
Operations associate job in Detroit, MI
Job Title: Emergency Shelter Operations Specialist
Job Number:
Unit: Homeless Recovery Services (HRS)
Date Originated:
Work Location: Detroit Healthy Housing Center
Revision Date: 7/28/2021
Reports to: Operations Manager
EEOC Category
Reporting Unit: Varies: 689, 715, 656 (See Request for Hire)
Worker's Comp Code
Full-time
Part-time
On-Call
☐ Exempt
☒ Non-exempt
Overview of Duties and Responsibilities:
Emergency Shelter Operations Specialists provide essential services at NSO's Detroit Healthy Housing Center; an emergency homeless shelter located in Detroit. The Detroit Healthy Housing Center is NSO's crisis support center for the chronically homeless and most vulnerable individuals in our community. While following a low-barrier approach, the Detroit Healthy Housing Center provides services to all who enter our doors, including permanent housing solutions, on-site primary healthcare and behavioral health services, substance abuse treatment, case management, transportation, food, showers, laundry, clothing, toiletries, and storage. Emergency Shelter Operations Specialists staff are responsible for screening and monitoring of shelter clients, providing access to food, laundry, showers, clothing, and hygiene items, and maintaining a clean, safe, and secure environment.
Driving/Travel Requirements
☐ Will drive NSO Vehicle
Must have access to reliable private transportation
☐ Must maintain valid MI driver's license/State ID
☐ Must maintain automotive insurance
☐ Must be able to visit locations while working for NSO
☐ Will be expected to travel on NSO time
Annual Training
☒ CPR and First Aid training are required for this position
☒ Non-Violent Intervention training is required for this position
☒ Additional Trainings will be required
Supervisory Responsibilities:
☒ None
☐ Oversees:
Education, Licensure and Experience Requirements:
Education : Highschool Diploma or GED
Required Licensure : N/A
Minimum Required Experience :
Experience in customer service, human services or related field preferred but not required.
Some completion of college coursework in Social Work, Psychology or related field preferred but not required.
Job Knowledge and Comprehension
Primary Job Role
Emergency Shelter Operations Specialists provide essential services at NSO's Detroit Healthy Housing Center (DHHC); a homeless shelter located in Detroit. The DHHC is NSO's crisis support center for the chronically homeless and most vulnerable individuals in our community. While following a low-barrier approach, the DHHC provides services to all who enter our doors, including permanent housing solutions, on-site primary healthcare and behavioral health services, substance abuse treatment, case management, transportation, food, showers, laundry, and clothing storage. Emergency Shelter Operations Specialists staff are responsible for screening and monitoring of shelter clients, providing access to food, laundry, showers, clothing and hygiene items, and maintaining a clean, safe, and secure environment.
Essential Job Duties
Primary Job Duty:
Perform intake screening and orientation for new clients entering shelter
Perform routine hourly health and safety checks on all shelter clients
Monitor and maintain a safe and secure environment
Provide crisis intervention techniques when needed
Serve pre-prepared meals to shelter residents
Provide access to showers, laundry, clothing, and toiletries
Stock and organize supplies
Maintain the cleanliness and organization of the building
Accept & organize donated items
Answer and direct phone calls
Maintain a positive rapport with team members, leadership, donors, contractors, volunteers, and partner organizations.
Maintain strong communication with team members and leadership though oral, written, and email communication
Utilize the Homeless Management Information System (HMIS) electronic database to check for new referrals and monitoring shelter census
Track, document, and communicate shelter census and bed inventory
Document incidents clearly and objectively in the form of an Incident Report
Attend monthly staff meetings and individual supervision
Complete all required trainings
Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors.
Additional Job Duty
Comply with and adhere to department and NSO policies and procedures.
Adhere to established quality and performance improvement standards.
Work effectively with others to accomplish goals/resolve problems.
Organize work well and uses time effectively.
Maintain consistent work attendance.
Does not disrupt operations by being habitually tardy or absent; works as scheduled.
Comply with contractual and regulatory requirements, as needed.
Foster commitment, team spirit, pride and trust.
Possess good work ethic, drive, energy, and persistence to achieve goals. Take accountability for job responsibilities.
Able to anticipate and bring about change when needed.
Perform other duties as assigned.
Productivity
Productivity will be measured based upon the timely accomplishment of assigned duties.
Administrative and Professional Skills
Ability to use technology, including Microsoft office, an electronic database.
Ability to document/communicate effectively verbally, in writing, and via email.
Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership.
Professionally represent NSO and promote NSO mission and vision statements.
Promote a harmonious work environment.
Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services.
Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO.
Model the Pillars and guiding principles of NSO at all times.
Working Conditions and Necessary Capabilities
Works in a homeless shelter type setting; uses a computer, telephone and other office equipment as needed, to perform duties.
The noise level in the work environment is variable, due to frequent contact with consumers
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Ability to stand for long periods of time, walk long distances, bend, stoop, and lift-up to 25lbs.
May have exposure to cleaning chemicals as needed
May have potential exposure to airborne infectious agents, blood and/or bodily fluids during medical emergencies.
Ability to interact with clients using compassion, empathy, dignity, and respect.
Ability to adapt rapidly to changes in environment, policies, and protocols.
Auto-ApplyCourt Operations Specialist (Circuit Court- Legal Division)
Operations associate job in Flint, MI
Starting Pay: $25.2496 Hourly ($52,519) Step A: $25.8921 Hourly ($53,856) Step B: $26.5856 Hourly ($55,298) Step C: $27.3115 Hourly ($56,808) Step D: $28.1308 Hourly ($58,512)
MINIMUM QUALIFICATIONS:
Two (2) years' experience as a Public Engagement Specialist;
-OR-
Two (2) years' experience working in a courtroom as a court clerk -AND- the ability to type 30 net w.p.m.;
JOB SUMMARY: Performs a variety of responsible tasks in the Legal Records Division of the Circuit Court, including court records maintenance consistent with applicable standards; may be required to provide courtroom support if so directed; work is performed under the general supervision of the Operations and Public Engagement Manager, may also work under the general supervision of the Records and Systems Manager, if so directed; performs related duties as required.
STATEMENT OF TASKS:
Assists in the selection and swearing in of jurors and maintains required information;
May be required to officially record all verdicts, motions, sentences and other court proceedings;
May be required to work at the point of public access, assisting court users;
May be required to answer both case specific and general questions;
Prepares case files to be reviewed by a Judge;
Organizes, files, scans and indexes case information;
Responds to correspondence relative to copies of requested files;
Maintains court files in compliance with case management standards;
Utilizes computers for data input, data retrieval and word processing.
Please see the attached job description for more details.
Seasonal Operations Associate - Troy
Operations associate job in Troy, MI
Inclusive Benefits
Financial Solutions, including Credit Union membership
NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving
About Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
As a Seasonal Operations Associate, you will work to enhance our client experience with our operations team during our most magical time of year. Reporting to an Operations Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional execution of assignments.
What You'll Do
Unload and sort inbound merchandise and prepare the merchandise for the selling floor
Prepare outbound merchandise to be shipped to a client, another store or the distribution center
Complete daily inventory control operations
Execute merchandise price changes as needed
Ensure all safety procedures are followed on the receiving dock and in all other work areas
What You Bring
Minimum 1 year of experience in an operations or warehouse role(s)
Familiar with and able to use retail and mobile technologies
Requires standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
Auto-ApplyRegional Ops Specialist
Operations associate job in Royal Oak, MI
About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In's Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
The Regional Operations Specialist serves as the primary point of contact between our regional sales team and operations, ensuring efficient communication and alignment with business goals. This role emphasizes optimizing point-of-sale (POS) solutions while aligning activities with Sales VP regions, tracking activation progress post-install, and proactively addressing challenges such as stalled or never-processing accounts. The position involves fostering collaboration with various departments to enhance client satisfaction and drive successful activations.
This is an in-office role Monday - Friday in our Royal Oak, MI office.
You will:
Serve as the primary point of contact between the regional sales team and operations, fostering clear and efficient communication channels.
Provide timely updates to the regional sales team on all implementation and activation activities, ensuring alignment with business goals and targets.
Utilize your deep understanding and expertise to offer guidance and recommendations aimed at optimizing POS solutions.
Align with Sales VP regions to oversee POS implementations, track activation progress post-install, and proactively move stalled or never-processing accounts toward successful activation.
Manage the regional implementation specialist in your territory, coordinating their activities and ensuring effective execution of their responsibilities.
Collaborate closely with cross-functional teams across departments to enhance client satisfaction and streamline processes for the sales team's increased efficiency.
Participate in regular meetings to review implementation progress, address concerns, and identify opportunities for process improvement.
Qualifications:
Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.
Minimum of 2 years of experience working in the restaurant industry
Analytical and problem-solving skills
Detail-oriented, manage time effectively, and prioritize tasks to meet deadlines
Self-starter and the ability to work with minimal supervision
Excellent interpersonal and communication skills
Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
The base salary range listed will vary depending on location and experience.
Base salary range$53,000-$63,000 USD
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
Auto-ApplyOperations Specialist
Operations associate job in Dearborn, MI
Title: Operation SpecialistDepartment: PBS - Product, Brand & StrategyReports to: VP, Women's MerchandisingLocation: Dearborn, MIJob Classification: HybridFLSA Status: ExemptJob Band: Professional The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities.
Inspired by Hard Work
At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management.
Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department's success.
Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding.
Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics - timing, location, meeting scheduling, space reservation and food catering coordination.
Plan, coordinate, and oversee event planning for all department and external customer meetings.
Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals.
Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department.
Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed
Required Education
Bachelor's Degree in a related field; or equivalent years of experience in lieu of degree.
Focus on business, marketing, and/or communications is preferred.
Required Skills & Experience
Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously.
Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC
Ability to learn quickly and work in a team environment.
Previous experience and competence in developing and executing project plans and supporting multiple projects at one time
Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners
Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail
Physical Requirements and Working Conditions
Office Equipment used, such as computer, copier, projector, phone, etc.
Light lifting may be required. 30 LB
Willing to work some weekends if necessary.
Light travel required (up to 15%)
This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
Carhartt is a tobacco free workplace.#LI-Hybrid
Learning Operations Specialist
Operations associate job in Auburn Hills, MI
Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent
Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP
Supports need analysis and collection of individual requests (e.g. related to PDI)
Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.).
Guarantees that all training data are constantly updated into the common system
Collects and provide data related to the agreed learning KPI satisfaction, hours delivered
Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning
Job accountabilities:
To collect needs in his her scope of responsibility and share them with the LBPs
To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility
To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in
coordination with the LBP of reference
To provide timely data/reporting required for preparation of funded plans ( where applicable ) and social commitments including Unions , Sustainability Report,...),
monitoring and any audits/ certifications
To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities.
Learning Operations Specialist
Operations associate job in Auburn Hills, MI
Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent
Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP
Supports need analysis and collection of individual requests (e.g. related to PDI)
Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.).
Guarantees that all training data are constantly updated into the common system
Collects and provide data related to the agreed learning KPI satisfaction, hours delivered
Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning
Job accountabilities:
To collect needs in his her scope of responsibility and share them with the LBPs
To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility
To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in
coordination with the LBP of reference
To provide timely data/reporting required for preparation of funded plans ( where applicable ) and social commitments including Unions , Sustainability Report,...),
monitoring and any audits/ certifications
To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities.
Administrative Operations Specialist - Reception II
Operations associate job in Walled Lake, MI
Easterseals MORC is hiring for an Administrative Operations Specialist to help make a difference and become part of something bigger than yourself!
We are looking for Game Changers!
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.
Benefits of Being a Superhero!
Benefits:
Low-cost Dental/Health/Vision insurance
Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
Generous 401K retirement plan
Paid Leave Options Available
Up to $125 bonus for taking 5 days off in a row.
10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
Wellness Programs
We are a PSLF (Public Service Loan Forgiveness) Employer.
We provide bonuses and extra incentives to reward hard work & dedication.
Mileage reimbursement in accordance with IRS rate.
Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
Student loan repayment options
Pet Insurance
Qualifications:
High School Diploma or Equivilent
At least two years of clerical experience, healthcare preferred
Bi-Lingual (English/Spanish) preferred but not required
Duties and Responsibilities
This position provides excellent customer service to individuals and families, managing office flow, collecting payments, and verifying authorizations. Responsibilities include answering and triaging calls, scheduling appointments, updating account information, and ensuring compliance with various policies.
Demonstrate ability to engage consumers in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.
Demonstrate excellent customer service to internal and external customers.
Check patients in and out for services and manage the flow of patients and other patrons in the office.
Take patient payments during check in or out or via phone call.
Check for prior authorizations for services and assist with prior authorization communications or insurance initiation.
Update patient accounts with new and/or changed demographic and insurance coverage, including verification when needed.
Answer and triage internal and external telephone calls, conduct initial screening to determine the nature of requests or problems, take messages, refer to the appropriate parties, and perform related customer service activities representing the program to the public.
Answer both general and specific inquiries regarding departmental procedures, including interpretation of policies and procedures when needed.
Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!
Operations Specialist- Workforce Development
Operations associate job in Ann Arbor, MI
Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete all sections of the application and submit required documents.Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer
Posting Details
Posting Details (Default Section)
Posting Number:
0603779
Position Title:
Operations Specialist- Workforce Development
Position is:
Regular full-time
Position Type:
Staff Position (Full Time/Part Time)
Department/Ofc.:
Workforce, Economic, & Community Development
Position Description:
Position Summary: The Operations Specialist is responsible for maintaining accurate financial and administrative records for Workforce and Community Development, including tracking revenues and expenditures, processing contracts and payroll, and generating reports using computer software. The role also supports registration, establishment of student and trainer profiles, and serves as the first point of contact for the department in the delivery of exceptional customer service to students, staff, and community members.Essential Duties include:Administrative Support (50%) Administrative• Process class registrations, drops/adds, class cancellations, grades and attendance.• Resolve issues related to student enrollment and registration processing.• Create staff profiles, student profiles (where necessary) and trainer bios, using ERP software.• Digitally file, manage, retrieve and compile departmental documents, records and reports for strategic and operational planning using ERP system and other software used by the department.• Order, prepare and deliver class supplies and materials, including but not limited to instructor packets, course handouts, books, etc. and arrange for the delivery of equipment needed for classroom (instructor) for both on campus and off-campus locations.• Responsible for ordering and tracking office supplies and materials.• Maintain working knowledge of procedures and provide administrative support for all grant funded and specialized programs, such as the Michigan Motorcycle Safety Program, the Michigan Department of Education State Continuing Education and Clock Hours (SCECH), Huron Area Valley Coding Organization (HUVACO), and digital badging; and, ensuring access to registration and program data is accurate and reported in a timely manner.Financial• Track and maintain accurate financial records of all revenues/expenditures and generate reports using department software and college ERP system• Prepare and process contracts, SOWs, requisitions, PO's, requests for invoices, invoices, pay forms, expense reports, financial statements and other documents to track and monitor related revenues/expenditures• Complete expense/budget transfers and other activities related to departmental budgets as needed• Track and facilitate the processing of employment and payroll information for newly hired trainers using department software• Process contracts for services and/or instruction as applicable• Generate reports for budget, revenue margins, marketing efforts and other reports as requested Customer Service (50%) • Act as a professional first point of contact for Workforce & Community Development by greeting visitors, answering phones, email, chat, virtual and in-person inquiries• Provide a high level of courteous customer service to students, staff, and community members regarding noncredit information, registration and other department initiatives.• Provide technical assistance, verbal and/or written, to assist participants with access to course information, including but not limited to registration, attendance verification and other inquiries. Ensure all communication with participants is handled in a confidential manner and in accordance with FERPA regulations.• Troubleshoot customer service issues and complaints for resolution• Update and maintain customer feedback log• Regular attendance on campus is required for this position• Perform other duties as assigned.
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities: • High school diploma or GED and 30 credit hours in related coursework and 4 years relevant experience OR the equivalent combination of education and work experience.• Exceptional customer service skills• Excellent verbal and written communication skills• Excellent Problem-solving skills• Ability to pull data and provide reports for data analytic evaluation• Demonstrated proficiency in the use of Microsoft 360, including Microsoft Outlook• Demonstrated proficiency in Teams, SharePoint, Smartsheet, database managemen UCRM management• Competency in intermediate math, proofreading, grammar and spelling• Accurate keyboarding at 55 WPM• Ability to work with minimal supervision, organize workload, manage multiple tasks and maintain confidentiality at all times• Possess good judgment, organized, resourcefulness, proactive initiative to solve problems, attention to detail and the ability to respond to input from a variety of sources, including College Leadership and Staff Team Members and external partners.• Demonstrated ability in bookkeeping, revenue/expense tracking and budget reconciliation• Demonstrated ability to create and track requisitions, purchase orders, and invoices• Demonstrated math and critical thinking ability
Preferred Qualifications:
Preferred qualifications:• Associate Degree
Posting Date:
11/12/2025
Closing Date:
12/08/2025
Open Until Filled
No
Special Instructions to Applicants:
Please complete all sections of the application and submit required documents.Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer
Salary/Hourly Rate:
$21.89
Salary Comments:
Supplemental Questions
Required fields are indicated with an asterisk (*).
* DO you have a high school diploma or GED and 30 credit hours in related coursework and 4 years relevant experience OR the equivalent combination of education and work experience?
Yes
No
Required Documents
Required Documents
Resume
Cover Letter
Optional Documents
Certificate
Letter of Reference 1
Unofficial Transcripts 1
Other Documents
Deposit Operations Specialist
Operations associate job in Ann Arbor, MI
Full Time | Onsite
Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations.
Essential Functions:
NSF/OD Item processing with departments, lenders and front-line team members
Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.)
Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate
Process daily incoming and outgoing returns (ACH, Checks)
Generate daily notices to be mailed to customers and departments
Review/Mail customer corrections
Review/Respond to ACH pre-notes and Notifications of Change (NOC)
Initiate NOCs if necessary
Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items
Render and/or print deposit account statements
Research and respond to deposit account inquiries/disputes
Process account transaction disputes to achieve compliance with Regulation E standards
Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing
Process & balance credit card payments
Lock Box deposit processing
Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures
Respond to emails and phone calls to department
Assist department leaders with audits and reports
Ensure internal controls are maintained and bank policies supported
Perform other duties as assigned
Requirements
High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred
3 - 5 years of experience in a financial or banking environment preferred
Excellent work ethic, high levels of integrity, ability to prioritize and results focused.
Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software.
Knowledge of check processing, ACH, wire transfers and card services preferred.
Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred.
Work independently in a fast-paced environment
Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization
Attention to detail to ensure accuracy
Excellent verbal and written communication skills
Knowledge of Federal and State regulations pertaining to bank operation functions.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.