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Operations associate jobs in Tampa, FL

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  • Operations Coordinator

    Anistar Technologies 3.5company rating

    Operations associate job in Tampa, FL

    The Delivery Support Associate plays a key part in the daily and weekly administrative functions for the process. Each Delivery Support Associate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery Support Associate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk). Key Accountabilities Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries. Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome. Process necessary background checks and drug tests required for jobs. Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday. Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates. Provide timecard and billing adjustment as needed to ensure proper payout and invoicing. First point of contact for trouble shooting any onboarding and payroll issues. Work with each recruiting team on ensuring job boards are up to date. Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active. Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process. Contribute to front of the office duties as needed per office. Other duties as assigned. Minimum Experience Requirements High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications. Prefer experience with human resources processes, employee onboarding, and/or payroll process experience. Previous experience with delivering exceptional customer service. Ability to work independently Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information. Judgment and decision-making ability. Strong customer service/client relations skills. Organizational and multi-tasking skills. Communication skills (oral and written). Ability to handle stress successfully. Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications. Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems. Able to initiate and embrace change. Time management skills (ability to multi-task). Interpersonal skills.
    $33k-49k yearly est. 1d ago
  • Agency Operations Associate - Lightspeed

    Safepoint MGA, LLC

    Operations associate job in Tampa, FL

    Are you a detail-oriented go-getter with a passion for efficiency and teamwork? We're on the hunt for a talented Agency Operations Associate to be the backbone of our vibrant Tampa office. In this pivotal role, you'll manage daily operations, streamline processes, and support our amazing team as we drive success and innovation. If you thrive in a fast-paced environment and are ready to make an impact, apply now to become a key player in our growing agency! Schedule for this position: 11:00 AM - 8:00 PM Job Description SafePoint Insurance is a leader in the coastal insurance industry, offering a wide range of insurance products. We are looking for an Agency Operations Associate with experience in P&C insurance to support our Lightspeed Department from 11am-8pm est Monday through Friday. Job Summary Provides support to the Agency Operations Department by acting as the company point of contact for Agents. Trains Agents on products and services. Provides administrative support for the SafePoint Agency Operations Department. Duties and Responsibilities Primary resource for inbound calls Maintain accurate Agent data within CRM and policy administration systems (Duck Creek and Unisoft). Screen and direct incoming communications for the department via phone and email. Process new Agent appointments and set up Agents within all internal systems. Process Agency book of business transfers and buy-sell agreements. Point of contact for Agents that have systems questions or need help with various items. Conduct Agent training on new products or system releases. Assist with Agent licensing tasks (i.e. appointing and/or terminating agents on behalf of SafePoint with the DOI, investigating and reporting Agent misconduct and enforcement actions, etc.) Compiles reports for Agents, Agency Relations Managers, and others as requested. Participates in special projects, as assigned. Pays close attention to project details. Provide support to the Agency Operations Department. Other tasks and projects as assigned. Qualifications High School Diploma or equivalent 1-3 years of Property & Casualty experience Administrative support experience Strong organizational and time management skills Strong Customer Service skills Strong attention to detail and creative problem-solving skills Essential Functions Ability to communicate and handle inbound and outbound phone calls daily. Ability to use computer and computer systems to research, enter, and update data. Ability to review and analyze data and think critically. Ability to learn new systems and information. Ability to adhere to a 40-hour work week on-site with reliable and predictable attendance. Ability to adhere to the 11am-8pm working schedule. Ability to clearly communicate verbally and in writing. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to grasp, handle, or feel; and reach with hands and arms. Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide: Market Competitive Wages Prof. Development and Educational Assistance Programs Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution Paid Time-Off (Discretionary, PTO, Parental Leave, and others) Company Paid Holidays Health Insurance Dental Insurance Vison Insurance Short and Long Term Disability Insurance Flexible Spending Accounts with Company Contribution Health Savings Accounts with Company Contribution Employee Life and AD&D Insurance Dependent Life and AD&D Insurance Company paid AAA Membership Company paid Identity Theft Protection Other Ancillary Insurance Benefit Programs And more… Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications. Powered by JazzHR UY0MLxkMF0
    $29k-56k yearly est. 19d ago
  • Retail Store Picker/Shipper Operations Associate

    Peltz Shoes

    Operations associate job in Saint Petersburg, FL

    Job DescriptionDescription: Job Title: Retail Operations Associate Reports To: Store Leadership Job Type: Full-time or Part-time Shift Hours: Weekend availability required, shifts start at 8:30 am, full 8-hour shifts. ________________________________________ Are you a shoe lover? Do you have a passion for providing "shoe joy" to customers who love shoes just as much as you do? Are you looking for a fulfilling career with a company that values and cares for you? If your answer is "yes," keep reading because we want you to join our team! ________________________________________ Summary: As a Retail Operations Associate, you will play a vital role in the daily operations of the store. Your responsibilities will include assisting with sales processes, maintaining high standards of store upkeep, merchandising, inventory management, and supporting shipping and receiving operations. You will help ensure the smooth running of the store by assisting with product organization, order fulfillment, and ensuring customers have exceptional experience. ________________________________________ Key Responsibilities: Store Operations: Assist with daily store operations, including sales, merchandising, visual displays, and store maintenance. Shipping and Receiving: Process daily shipments and unload truck deliveries. Ensure accurate and timely processing of internet orders. Merchandising & Visual Maintenance: Help maintain product displays and ensure the store's visual standards are met. Ensure shoe bins are properly stocked and organized by size and style. Inventory Control: Assist with daily inventory receiving and order fulfillment to maintain inventory accuracy. Help ensure merchandise is properly stocked and assist with inventory checks. Task Support: Collaborate with store leadership to support operational tasks, projects, and activities. Markdowns & Transfers: Assist with markdown projects and inventory transfers to ensure optimal stock levels. Vendor Returns: Assist with the process for returning items to vendors as necessary. Compliance & Safety: Adhere to company policies and safety standards to maintain a safe and efficient work environment. Other Duties as Assigned: Take on any additional responsibilities as directed by store leadership. Benefits (Full-time Only): 401(k) with matching contributions Dental, Vision, and Health Insurance Paid Time Off (PTO) Benefits (All): Employee Discount Opportunity for Performance Bonus Requirements: Qualifications: Education/Experience: High school diploma or GED. Minimum of 1 year of related retail experience and/or training. Retail Operations: 1+ year of experience in retail operations, including order fulfillment and merchandising. Physical Requirements: Ability to lift and move up to 50 pounds. Ability to stand, walk, bend, and reach frequently. ________________________________________ Skills: Communication: Strong ability to read, write, and speak clearly. Ability to communicate effectively with customers and team members. Mathematical Ability: Competence in calculating discounts, percentages, commissions, and applying basic algebra and geometry. Problem Solving: Ability to solve practical problems and adapt to changing work conditions. Technology: Proficiency with word processing, spreadsheets, inventory software, and order processing systems. ________________________________________ Work Environment: Moderate noise level. In-person position with a focus on hands-on operational tasks. ________________________________________ Additional Requirements: Education: High school diploma or equivalent. Experience: Previous experience in retail or store operations is preferred. Experience with inventory management, order processing, and stock replenishment. ________________________________________ Communication Skills: Excellent verbal and written communication skills. Ability to communicate effectively with customers and team members. Organizational Skills: Strong organizational and multitasking abilities. Attention to detail in managing store inventory and operational processes. Computer Skills: Proficiency in basic computer applications (MS Office, email, and relevant retail software). Experience with point-of-sale (POS) systems and inventory management software. Customer Service: A customer-centric approach with a focus on providing excellent service. Ability to address customer inquiries and issues related to store operations. Team Collaboration: Ability to work effectively as part of a team. Collaborative attitude in coordinating with other departments and team members. Problem-Solving: Strong problem-solving skills to address operational challenges. Ability to troubleshoot and resolve issues related to store processes. Adaptability: Flexibility to adapt to changing priorities and store requirements. Willingness to take on different tasks as needed in a dynamic retail environment. Physical Stamina: Ability to stand for extended periods and lift/move boxes or merchandise as required. Stamina to handle the physical demands of a retail operations role. Time Management: Efficient time management skills to prioritize tasks and meet deadlines. Ability to assist with store opening and closing procedures. Knowledge of Store Policies: Familiarity with and adherence to store policies and procedures. Understanding of safety and security protocols. Problem-Solving: Ability to identify operational issues and implement solutions. Proactive approach to preventing and addressing challenges.
    $29k-56k yearly est. 23d ago
  • Associate, Volunteer Operations

    Feeding Tampa Bay 3.6company rating

    Operations associate job in Tampa, FL

    REPORTS TO: Manager, Volunteer Experience STATUS: Non-Exempt GRADE: 3 SALARY RANGE: $38,300 - $41,600 Feeding Tampa Bay serves ten counties in West Central Florida and is a leader in hunger relief across our region. Just last year, we served 85M meals to our neighbors through direct service and through our network of 400+ food pantry partners. But, we know food alone won't solve hunger - that's why we're redefining what it means to feed our region. By creating pathways to possibilities for nearly 1 million people, Feeding Tampa Bay connects and convenes solutions, partners and resources that nourish long-term stability. As a member of the Feeding America network, we will work to dismantle barriers for individuals, families and seniors across our area - because it's possible. POSITION SUMMARY This is your opportunity to be the driving force to providing memorable, impactful volunteer experiences. In this position, the Volunteer Operations Associate will oversee all operations and warehouse volunteer activities, providing an excellent volunteer experience to support our mission of building people-focused solutions. This position is responsible for managing large groups of volunteers at The Causeway Center while collaborating across multiple departments to complete organizational goals. ESSENTIAL DUTIES AND RESPONSIBILITIES * Exemplifies the desired culture and philosophies of Feeding Tampa Bay * Implements and organizes on-site warehousing volunteer activity while collaborating across multiple departments * Facilitates an excellent volunteer experience for all by providing customer service, clear orientation, and celebration of volunteers' work * Communicates regularly with volunteers and community supporters. Understanding how we can best achieve our goals while giving them an impactful experience * Utilizes the Waerlinx inventory management system to track all inventory moving through Volunteer Square, helping to maintain real-time data for seamless operations. * Safely operates forklifts (sit-down, stand-up, and reach lifts) to transport, rack, stack, and retrieve pallets. * Pays close attention to detail regarding inventory processes, ensuring accurate reporting of volunteer impact * Utilizes Salesforce and the volunteer management system to assist with data collection, including entering volunteer information, donor information, and community supporter information while providing reports. * Works with key staff to turn volunteers into donors and donors into volunteers. * Maintains a positive customer relationship with volunteers, partner agencies, donors, guests, neighbors and colleagues while leading the team to provide excellent customer service across all these parties. * Helps with "all hands on deck" activities. * Exemplifies the desired culture and philosophies of Feeding Tampa Bay. Contributes to building a positive team spirit. * Willing to actively participate in mission-driven programs, such as food distribution initiatives and disaster relief operations as needed. * Ability to work Tuesday-Saturday with flexibility for some nights and holidays. * Maintains a culture of Clean + Safe. * May perform other duties as assigned. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION and/or EXPERIENCE * Thrives in a dynamic, fast-paced environment and is dedicated to supporting FTB's mission of eliminating hunger by treating all individuals with equity and respect. * Ability to juggle multiple projects with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment. * This position is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Lifting up to 80lb will be required. * Experience in warehousing, forklift operation & logistics preferred, willingness to learn is required. * Experience working with inventory management systems preferred, willingness to learn required. * The candidate's schedule must be flexible with the ability to work some nights, weekends, and holidays. * High School Diploma or General Education Degree (GED) preferred. * Proficiency in MS Office and Google Suite preferred. * Excellent oral, written and interpersonal communication skills, with high professionalism. * Experience managing large groups of volunteers is preferred.
    $38.3k-41.6k yearly 15d ago
  • OPERATIONS REVIEW SPECIALIST - LW - 60060348 1 1 1

    State of Florida 4.3company rating

    Operations associate job in Tampa, FL

    Working Title: OPERATIONS REVIEW SPECIALIST - LW - 60060348 1 1 1 Pay Plan: Career Service 60060348 Salary: $52,434.72, in accordance with DCF salary policy Total Compensation Estimator Tool THIS IS AN INTERNAL OPPORTUNITY Only current Department employees are eligible to apply OPERATIONS REVIEW SPECIALIST Department of Children and Families The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and government assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Economic Self Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery. Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating government assistance fraud or misuse regarding the SNAP (Food Assistance), D-SNAP (Disaster Food Assistance), TANF (Cash Assistance), and Medicaid programs by individuals or merchants. OPBI is also responsible for quality assurance and quality control of the administration of the ESS benefit programs. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. * The requested information must be disclosed on the State of Florida Candidate Profile. It is not acceptable to write "see resume" on the Candidate Profile (application). * Applicants must meet the minimum requirements to be hired for this position. OPERATIONS REVIEW SPECIALIST I - ESS - OPBI - Electronic Benefits Transfer (EBT) Program THIS IS NOT A TELEWORK POSITION. The selected candidate will be required to work at the closest office location. Some travel and use of your personal vehicle may be required. This is classified as a Career Service position, working full-time, 40 hours per week. Business hours are 8:00 am - 5:00 pm EST, Monday - Friday. The incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, will be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day. MINIMUM QUALIFICATIONS: * Must be a current Economic Self Sufficiency (ESS) employee * Must have a minimum of 4 years (48 months) of Microsoft Excel experience. * Two (2) or more years of experience in investigations, accounting, or eligibility determination of government benefits PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING: * Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility. * OR Associate's degree, or higher from an accredited college or university, * OR 60 semester hours or 90 quarter hours can substitute for the experience. * Must have a minimum of 2 years (24 months) of experience in SNAP. * Have a minimum of 2 years (24 months) of documented experience with WebAdmin (ebt EDGE). * Have a minimum of 2 years (24 months) of documented experience with the FLORIDA system. * Bilingualism, with a preference of Spanish OPERATIONS REVIEW SPECIALIST I - ESS - OPBI - EBT Program This position supports the Electronic Benefits Transfer (EBT) Program Office by performing daily operational tasks. The incumbent participates in the design, development, testing, implementation, and ongoing operations of the EBT/EFT system, including pilots and expansions. Responsibilities may also include assisting with public awareness efforts related to EBT/EFT initiatives. JOB DUTIES AND RESPONSIBILITIES: Assigned duties include, but are not limited to the following: * Monitor EBT/EFT services contract performance indicators. * Provide leadership and coordination for statewide staff with EBT/EFT responsibilities. * Serve as Lead Coordinator for all EBT/EFT system interfaces. * Coordinate activities related to system design, development, testing, implementation, and ongoing operations. * Oversee policy analysis and evaluation to ensure compliance with federal regulations and Florida Statutes. * Act as liaison to federal oversight agencies. * Provide oversight and coordination of all EBT system security activities. * Monitor employee performance within the EBT unit. * Lead first-level reviews for EBT/EFT responsibilities. * Serve as backup for daily end-to-end reconciliation of all funds, ensuring compliance with federal regulations and accounting practices. * Coordinate EBT disaster services. KNOWLEDGE, SKILLS, AND ABILITIES (KSA's): * Knowledge of Economic Self Sufficiency programs. * Knowledge of Electronic Benefits Delivery Payment systems. * Ability to collect, analyze, and evaluate data to solve problems, develop alternatives, and improve management and operations practices. * Ability to organize complex data into logical formats for reports and other written materials. * Strong verbal and written communication skills. * Ability to establish and maintain effective working relationships with diverse stakeholders. * Ability to independently plan, organize, and complete assignments with minimal supervision. * Ability to interpret and apply rules, regulations, policies, and procedures. * Ability to develop policies and procedures. * Ability to conduct fact-finding research. * Strong problem-solving skills. Important Application Process Information: TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION / CANDIDATE PROFILE AND RESUME. It is unacceptable to use the statement "See Resume" in place of entering work history information. Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * All previous DCF positions must be listed separately. Include the total years in each position along with all required duties. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. DCF EMPLOYMENT DISCLOSURES The Department of Children and Families is a tobacco-free environment. US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for state and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national RAP Back program, providing real-time arrest hit notifications. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self Sufficiency Program will have a Benefit Recovery check completed to validate current or former government assistance case information before completing the hiring process. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $52.4k yearly 6d ago
  • Operations Specialist

    Reliaquest 3.5company rating

    Operations associate job in Tampa, FL

    Why it's worth it: ReliaQuest is seeking an Operations Support Specialist to serve as a key partner across the organization, ensuring high quality, on-brand operating center experiences for prospects, customers, teammates, and community partners. This role is designed for a proactive and detail-oriented individual who thrives in executing in a fast-paced environment. You will play a critical part in ensuring the office operates efficiently while maintaining brand standards. This role will have the opportunity to make an impact and elevate the experience for anyone that comes through the ReliaQuest doors. The Everyday Hustle: Collaborate with cross-functional teams to establish and uphold office standards and guidelines that reflect a high-quality and consistent experience for prospects, customers, and teammates. Serve as the warm, welcoming connection at the front desk by greeting visitors, assisting with location logistics, and providing seamless support. Guide customers, guests, and candidates through check-in and deliver a professional handoff to appropriate team members. Partner with sales, customer success, and innovation teams to coordinate onsite customer and prospect meetings, innovation center sessions, customer training and other strategic engagements. Support campus recruiting on site and in operating center events. Assist with office space planning, moves, and modifications by aligning efforts with departmental needs and priorities. Maintain relationships with community partners and schedule teammates for events. Organize and support company-provided meals, and office events to support the needs of employees and organizational initiatives. Provide additional administrative support across departments, including calendar management andmeeting coordination. Book travel for new hires and customers. Serve as the communication hub between departments, property management, and vendors to ensure policies and processes are seamless and consistent organization-wide. Handle incoming and outgoing mail, deliveries, and additional logistics with attention to detail and timeliness. Coordinate travel arrangements including large company events. Support cross-functional projects, enabling departments to focus on strategic objectives while you manage operational execution. Order supplies, stock supplies and manage inventory. Maintain office cleanliness and repairs. Publish and maintain global digital signage across operating centers Do You Have What It Takes? A positive attitude with the ability to independently make decisions, while functioning as a committed team player aligned with ReliaQuest's vision. Service-oriented with a strong focus on improving experiences for internal teams and external customers. Detail-focused and extremely accurate in execution. Highly organized and flexible, thriving in adaptable, fast-paced environments. Resourceful, innovative, and confident, ready to contribute to the success of cross-departmental initiatives. Self-starter with proactive problem-solving skills. Previous office and customer-facing experience, with the ability to anticipate needs and exceed expectations. Strong verbal and written communication skills, adept at juggling multiple tasks and priorities. Proficiency in Microsoft Word, Excel, and Outlook along with the ability to adapt to new technologies. Bachelor's Degree required; professional experience in a similar setting preferred.
    $45k-71k yearly est. Auto-Apply 17d ago
  • Supply Administration and Operations Specialist

    Innovative Reasoning, LLC 3.7company rating

    Operations associate job in Tampa, FL

    he Supply Administration and Operations Specialist provides supply management and administrative support to ensure MARCENT operational logistics run smoothly and comply with Marine Corps supply procedures. This role performs supply and administration functions to support unit requirements, tracks requisitions, issues supplies, maintains supply records, and supports commanders with supply readiness reporting. With 5-7 years of Marine Corps supply or logistics administrative experience, and expertise using GCSS-MC and financial reconciliation tools, the specialist ensures accountability, compliance, and effective resolution of unmatched disbursements or negative unliquidated obligations. By combining technical expertise in supply systems with strong administrative skills, the Supply Administration and Operations Specialist strengthens MARCENT's ability to maintain readiness and accountability across logistics functions. *THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD* Responsibilities/Duties: * Perform supply and administration functions to support unit requirements. * Track requisitions, issue supplies, and ensure document compliance. * Maintain supply records and files. * Support commanders with supply readiness reports. * Provide technical expertise for customer inquiries and research functions. * Conduct multimedia data entry, scanning, and retrieval system operations. * Utilize GCSS-MC for supply chain transactions and accountability. * Resolve unmatched disbursements and negative unliquidated obligations. Supplemental Duties: * Assist in developing SOPs for supply administration processes. * Support audits and inspections by ensuring accurate supply documentation. * Contribute to lessons learned documentation for supply administration and operations. Administrative Duties: * Maintain compliance with MARCENT administrative procedures and reporting requirements. * Ensure supply administration records are archived according to records management standards. Supervisory Responsibilities: None. Education/Experience/Qualification: * High School Diploma required. * 5-7 years of experience in Marine Corps supply administration or logistics support. * Experience using GCSS-MC for requisitioning, inventory management, and supply accountability. * Skilled in resolving unmatched disbursements and negative unliquidated obligations. * Ability to manage multimedia data entry, scanning, and retrieval systems. * Secret clearance required. Additional Skills: * Attention to detail in maintaining accurate supply and administrative records. * Strong analytical and problem-solving skills for financial reconciliation. * Proficiency with Microsoft Office Suite and supply information systems. * Ability to communicate effectively with commanders and supply partners. Location: Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida. Work Environment: Office environment within a joint military/civilian/contractor staff. Includes interaction with supply clerks, logisticians, and finance staff. Physical Demands: Primarily sedentary office work with extensive computer use. May involve handling of supply documentation and light movement of materials. Work Schedule: Full-time, 40 hours per week. Monday-Friday, 0800-1600. May require flexibility during audits or surge requirements. License and Other Requirements: Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card (CAC). Salary and Benefits: As stated during the hiring process. Security Clearance: Secret clearance required. Travel: May include CONUS and OCONUS travel to support supply administration and logistics readiness requirements.
    $47k-78k yearly est. 28d ago
  • OPS - Specialist, Campus Administrative

    New College of Florida 4.0company rating

    Operations associate job in Sarasota, FL

    This position serves as the primary ambassador and access control point for College Hall, the main administration building for New College of Florida. This critical role requires a high degree of professionalism, customer service excellence, and heightened security awareness, ensuring all visitors are warmly welcomed, efficiently screened for purpose, and directed appropriately, thereby supporting both the security and the welcoming environment of the administrative areas. Examples of Duties Professional Greeting and Visitor Screening * Warmly and professionally greet all individuals entering College Hall * Actively determine and verify the purpose of each visitor's presence (e.g., scheduled appointment, delivery, general inquiry, campus official). * Maintain detailed visitor logs and ensure strict adherence to administrative and security protocols for building access control * Efficiently notify relevant staff and departments of visitor arrivals and coordinate seamless visitor-staff interactions * Provide comprehensive and accurate directional assistance to offices, rooms, and other campus resources Security and Situational Awareness * Maintain a constant and heightened level of situational awareness within the lobby area to observe, assess, and identify any potential security concerns or irregularities * Act as the immediate reporting source for unauthorized access, suspicious activity, or emergencies, communicating instantly and professionally with Campus Police or appropriate administrative leadership * Manage the issuance, tracking, and collection of temporary access credentials (passes/badges). * Clearly and courteously enforce administrative and security guidelines for building access Administrative Support and Communications * Serve as a central information resource, providing accurate, up-to-date information on College Hall offices, staff, campus events, and general college services * Ensure the Welcome Center environment remains organized, professional, and presentable at all times Other duties as assigned Minimum Qualifications * High school diploma or equivalent * Exceptional interpersonal and communication skills (verbal and written) and the ability to exercise strong professional judgment * Demonstrated ability to maintain professional composure and de-escalate minor situations effectively Preferred Qualifications * Prior experience in law enforcement, military service, or campus security. This background is highly valued for its emphasis on situational awareness, security protocol adherence, professional reporting, and conflict resolution skills * Experience in a college, university, or professional administrative structure
    $42k-51k yearly est. 19d ago
  • CENTCOM PAO Media Operations Specialist

    Vistra Communications LLC

    Operations associate job in Tampa, FL

    Job DescriptionDescription: U.S. Central Command (CENTCOM) Public Affairs Office (CCPA) is seeking highly skilled and mission-focused Media Operations Specialists to join a dynamic team supporting 24/7 media operations. These specialists will rotate between the CENTCOM Joint Operations Center (JOC) and the Media Operations Desk, providing real-time media monitoring, strategic communication support, and direct interaction with senior defense leaders. This role is ideal for professionals with strong writing, briefing, and analytical skills who thrive in high-tempo environments and are passionate about supporting national defense communications. Key Responsibilities: Rotational Joint Operations Center (JOC) Support · Serve as watch standers in the CENTCOM JOC and Media Operations Desk on a rotational basis. · Maintain 24/7 situational awareness of media coverage and operational events across the CENTCOM AOR. · Support shift schedules and surge operations as directed by the CCPA Director and Program Manager. Media Monitoring & Reporting · Monitor global media and social platforms for CENTCOM-related coverage. · Produce and distribute daily “CENTCOM News Clips” and “Flash Reports” on significant developments. · Analyze trends and provide predictive assessments and recommendations to senior staff. Media Engagement & Response · Research, draft, and coordinate Responses to Queries (RTQs) and Talking Points (TPs). · Distribute approved statements/releases to media outlets under U.S. Government supervision. · Escort media during travel with CENTCOM leadership and assist with SME Prep. Briefing & Communication Support · Prepare briefing materials for senior leaders (e.g., CUB, O&I, TUA, SNR briefs). · Present information confidently to defense and interagency personnel. · Assist in public affairs briefings with Pentagon Press Corps, Dubai Media Hub, and others. Crisis & Contingency Operations · Support Crisis Action Teams (CAT), Focal Point Operations Center (FPOC), and COOP activities. · Relocate to alternate sites or travel CONUS on short notice as required. · Coordinate media embeds and contribute to the CENTCOM Commander's Trip Book. Requirements: Required Qualifications · TS/SCI clearance. · 3+ years of experience in media operations, public affairs, or strategic communications. · Strong writing, editing, and briefing skills. · Ability to work rotating shifts, including nights, weekends, and holidays. · Familiarity with military structure, culture, and terminology. · Willingness to travel on short notice and support contingency operations. Preferred Qualifications · Prior experience supporting Combatant Command or DoD-level public affairs operations. · Experience with media monitoring tools and social media analytics. · Familiarity with CENTCOM's mission and AOR. About Vistra: Vistra Communications, doing business as Vistra and Vistra Federal Solutions, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Tampa, FL with an office in Alexandria, VA providing professional support serviced to Defense, Federal, and Civilian Agencies. Approximately 25% of our “team member” employees work in the National Capital Region, providing communications, outreach, and organizational transformation services to our public sector customers. Vistra provides medical, dental, and vision benefits, life and disability insurance, employer matching 401(k) retirement plan, Paid Time Off, Parental and Bereavement Leave, and Professional Development, among other benefits. US Citizenship Required: Due to the requirements of the federal contract that this position supports, U.S. citizenship is required. Citizenship will be confirmed via I-9/E-Verify at the start of employment.
    $34k-58k yearly est. 28d ago
  • Regional Operations Specialist

    Global Care Optometry

    Operations associate job in Tampa, FL

    Global Care Optometry is seeking a full-time Regional Operations Specialist to support our Optometrists and Technicians in daily office operations while coaching and training Optometric Technicians across a designated group of stores. Commissions: Retinal photography and visual field conversion commissions are based on individual weekly results and will be paid out bi‑weekly. Responsibilities: Training & Development Visit offices within an assigned region to provide training, support, and guidance on company best practices, procedures, and methods to Optometric Support Staff. Manage technicians in all aspects of their job functions, assisting and participating in duties as needed. Monitor each technician's retinal imaging and visual field screening conversion rates to ensure they meet or exceed company standards through modeling behaviors and coaching. Partner with the Operations Manager to ensure Key Performance Indicators (KPIs) are met. Communicate productivity or performance issues to the Operations Manager for corrective action when appropriate. Host weekly & monthly conference calls with your store set. Collaborate with the Billing Department to address insurance errors, provide feedback to technicians, and deliver training to prevent future issues. Provide emergency coverage by performing Optometric Technician duties when needed. Operational Oversight Ensure all offices and staff meet company standards for presentation, professionalism, and service. Manage cancellation and no‑show rates by ensuring appointment confirmation protocols are followed and maintaining the company's standard thresholds. Assist with new office setup, openings, and closures. Identify opportunities for regional operational improvements, including efficiency and payroll optimization; develop recommendations, implement action plans, and track outcomes. Complete office visit paperwork and submit it to the Operations Manager. Submit bi‑weekly travel expense reports. Complete the daily operational checklist, including incorrect exams, confirmations, smart scheduling, no‑show/cancellation percentages, rebook lists, and data‑entry accuracy. Complete monthly travel schedules before the start of each month and submit them to the Operations Manager & COO. Communication & Equipment Management Communicate with Optometrists, host store management, and staff on relevant issues and report findings to the Operations Manager. Assist with ordering, installing, and maintaining optometry equipment such as computers, printers, retinal cameras, routers/modems, and credit card terminals. Assist with managing and supervising the supply order form. Assist with ordering and dispensing contact lenses. Travel Ability to travel to store locations by car or plane, both in‑state and out‑of‑state, to train staff & to complete monthly/quarterly visits. Willingness and ability to stay overnight while traveling for business. Other Perform other job duties as assigned. Requirements: Highschool Diploma or GED. Minimum of 2 years of experience in operations specialist or management, preferably in a healthcare or optometry setting. Proven experience in supervising and training staff. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong communication skills, with the ability to effectively interact with staff, Optometrists, and store management at all levels. Demonstrated leadership and team-building abilities, with experience coaching and mentoring employees. Ability to provide clear, concise guidance and constructive feedback to drive employee performance and development. Strong analytical skills to assess productivity issues, identify operational inefficiencies, and provide actionable solutions. Ability to interpret and report on Key Performance Indicators (KPIs) and develop strategies to meet company targets. Highly organized, with the ability to manage multiple priorities and regional offices simultaneously. Strong time management skills, including the ability to create and maintain travel schedules, manage payroll, and approve time-off requests while meeting operational needs. Willingness to travel frequently to different office locations within the region (up to 75% of the time). Flexibility to work in a dynamic and changing environment with varying operational needs. Must possess a clean and valid driver's license. Reliable transportation and vehicle insurance required for travel between offices. Ability to handle confidential and sensitive information with professionalism. Detail-oriented, with a commitment to maintaining company standards of professionalism and presentation in all office locations. Preferred: Basic knowledge of optometry equipment and procedures, including retinal imaging and visual field screening. Experience with practice management software or electronic health records (EHR) systems. Global Care Optometry thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Global Care Optometry is an equal opportunity employer. At Global Care Optometry, all employees are welcome regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law.
    $34k-58k yearly est. 10d ago
  • Information Operations Specialist

    Lukos

    Operations associate job in Tampa, FL

    Information Operations Specialist Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process. Minimum Qualifications Summary Certification & Education Must possess a current US Passport with ability to travel and work overseas. Must be able to meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301. Current DoD IAT certification Level 1 or above or SEC +, NET + certified and Voice/Video Network Certification, preferably CISCO certified Must possess a SECRET Security Clearance Experience Required Preferred: Prior experience and operational knowledge of Marine Corps Cyber Operations Group (MCCOG), and CENTCOM J6 Preferred: Prior experience and operational knowledge of managing storage, network, voice/video service hardware, software and maintain the integrity of software and services Preferred: Prior experience and operational knowledge of providing helpdesk services on a professional basis Preferred: Prior experience and operational knowledge of senior level planning, scheduling, testing and coordination for installation of upgrades Preferred: Prior experience and operational knowledge of information operation support, consisting of support and maintenance of server, workstation and network operating systems Five years' military experience Job Objective Under a five-year contract, the Information Operations Specialist will support the United States Marine Corps Forces, Central Command (MARCENT) and subordinate commands. The scope of the requirement includes professional services for MARCENT located aboard MacDill Air Force Base (AFB), Florida, which serves as a Component Command to U.S. Central Command (USCENTCOM). Specifically, the Information Operations Specialist will support the Communication Directorate (G-6) within the continental United States (CONUS) and outside the continental United States (OCONUS). The G-6 provides communication support to MARCENT as well as command, control, communications, and computer (C4) policy advocacy to CENTCOM Communications (CCJ6) and HQMC agencies. The G-6 conducts C4 planning and validation for USMC forces operating in the CENTCOM AOR. Responsibilities Provide information operation support, consisting of support and maintenance of server, workstation and network operating systems Provide helpdesk support for MARCENT CLASSIFIED and UNCLASSIFIED data services Manage storage, network, voice/video service hardware, software and maintain the integrity of software and services Provide senior level planning, scheduling, testing and coordination for installation of upgrades and track service dependencies Coordinate and work closely with Marine Corps Cyber Operations Group (MCCOG), and CENTCOM J6 to maintain and troubleshoot service outages Troubleshoot and resolve problems as required and serve as one of the highest levels of escalation for service and security issues within MARCENT Write and maintain system documentation, standard operating procedures (SOP), and desktop procedures Provide helpdesk services on a professional basis and clearly explain the status of the ticket order to the requestor Helpdesk services will cover the core hours of 0600 to 1800 Monday through Friday (excluding Federal Holidays) All contractors assigned to perform this task will be compliant with current DoD IAT certification Level 1 or above or SEC+ certified, and will have CISCO Voice/Video certifications and Microsoft Operating System certification Education & Certification Must possess a current US Passport with ability to travel and work overseas. Must be able to meet COMSEC briefing and Local Element management certification requirements available under the OPNAVINST 2201.4, DoD Instruction 8523.01 and Air Force Manual 17-1301. Current DoD IAT certification Level 1 or above or SEC +, NET + certified and Voice/Video Network Certification, preferably CISCO certified Security Clearance Must possess a SECRET Security Clearance Work Location MARCENT, MacDill Air Force Base, Tampa, Florida Travel: Contractor personnel must support the projected travel in support of government requirements to MARCENT AOR and supporting locations, which includes but not limited to the following countries: Bahrain, United Arab Emirates (UAE), Saudi Arabia, Jordan, Egypt, France, Germany, United Kingdom, Oman, Qatar, Kuwait, Iraq, Israel, Afghanistan, Syria, Lebanon, Yemen, Pakistan, Turkmenistan, Uzbekistan, Kyrgyz Republic, Tajikistan, Kazakhstan, Djibouti, Cyprus, Turkey, Italy, and Greece. The ideal candidate will be available for travel on less than 24 hours-notice to support personnel recovery and training for forward deployed forces. The ideal candidate will possess the ability to execute OCONUS travel throughout the Central Command (CENTCOM) AOR. About Lukos Lukos has been delivering professional services to the Federal Government for 15 years. We help a variety of federal agencies in areas such as national security, homeland security, international development, training, analytics, healthcare, and other professional services. Since our founding, we have grown to support all military services and multiple federal civilian agencies. About Our Name: Lukos is ancient Greek for “wolf”. The characteristics of the wolf match our approach to national security. The wolf is known for cunning, aggression, patience, and teamwork. An individual wolf is smart, strong, and resilient, but the true strength of wolves is their ability to work together as a wolfpack. Kipling said it best in The Law of the Jungle. "For the strength of the pack is the wolf, and the strength of the wolf is the pack." At Lukos we take care of our pack by offering full time employees competitive benefits to include: medical, dental, vision, 401(k), life insurance, short and long term disability coverage, paid time off and Federal holidays. Lukos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.
    $34k-58k yearly est. 60d+ ago
  • Loan Operations Specialist

    Bank of Tampa 4.1company rating

    Operations associate job in Tampa, FL

    The goal of the Loan Operations Specialist is to prepare all types of loan booking, tracking and servicing of all loan files, including new requests, renewals, modifications, construction requests, and annual reviews. The Loan Operations Specialist may also be responsible for verification of all closed loans for accuracy and proper coding. Primary Duties and Responsibilities Consistently delivers outstanding client service with a friendly, can-do attitude, and willingness to help at all times. Acts as a cultural ambassador to internal and external clients, providing a professional, exceptional, and supportive experience with each interaction. Responds appropriately to all inquiries regarding loan administration and documentation issues. Utilizes KACE ticketing system as the department workflow process, prioritizing tickets by request type and date sensitivity. Prepares and organizes loan packages for booking. Images loan documentation as required in Bank systems Follows up on loan files for specified documents and clear all loan exceptions. Establishes system reminders and follows up on documentation not received at closing. General knowledge of hazard and flood insurance and the ability to read policies and adequacy forms to determine proper coverage. Provides direct assistance to internal/external clients with respect to existing or new loan requests. Knowledge on servicing of internal Visa Credit Cards for both personal and business. Monitors Transaction Exception Reports. Correctly posts payments and makes adjustments as needed. Communicates with impact and enthusiasm in formal and informal settings. Maintains a working knowledge of lending compliance law, loan servicing regulations, real estate legal issues and state lending laws, including UCC requirements. Working knowledge of both consumer and commercial post-closing processes, logistics, and servicing, including escrow requirements. Working knowledge and understanding of loan type specifications/requirements Flexibly apply rules or procedures, while remaining guided by the organization's values. Contributes to a supportive learning environment by sharing knowledge. Demonstrates the ability to draw logical conclusions based on in-depth analysis of information and can recognize causes and consequences of actions and events that are not readily apparent. Demonstrates the ability to maintain continuous, open and consistent communication with staff and clients. Utilizes current software (ex: Microsoft Office Suite, Navigator, Business Process Manager) and information technology to accomplish tasks. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Minimum Qualifications 2 years of experience in a loan documentation/loan operations department or applicable banking experience, preferably in bank operations. High school diploma/GED Preferred Qualifications US Small Business 7a Loan Servicing experience Experience in Loan Accounting and Reconciliation Experience with Abrigo LOS Our Way Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work Make a meaningful difference in our community through our service and financial support Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and to maintain open and forthright communication with our regulators Benefits You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight: Eligibility for health, dental, vision, life and disability insurance coverages Retirement Plan - 401k with matching ESOP- Employee Stock Ownership Plan Time away from work - vacation time, sick time and holidays Paid parental leave Tuition Assistance Professional development opportunities THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER A DRUG FREE WORKPLACE E-VERIFY EMPLOYER
    $30k-47k yearly est. Auto-Apply 56d ago
  • Operations Specialist

    Terrain Pharmaceuticals

    Operations associate job in Saint Petersburg, FL

    Terrain Pharmaceuticals is a virtual pharmaceutical manufacturer and industry leader in non-addictive pain relief. We are committed to improving patient outcomes through innovative product development, efficient operational practices, and seamless partnerships across the healthcare supply chain. As a virtual manufacturer, we rely on agile, cross-functional operations to ensure quality, compliance, and timely delivery of our products. Position Summary: Operations Specialist The Operations Specialist plays a central role in ensuring the smooth execution of core business processes across the sales order lifecycle, purchase order management, invoicing, inventory control, and logistics. Reporting directly to the VP of Operations, this individual contributor will work collaboratively with internal teams and external partners including 3PLs, CMOs/CPOs, and carriers to ensure timely and accurate product movement and documentation.This is a hybrid role based in St. Petersburg, FL, with an in-office requirement of at least three days per week. Key Responsibilities Manage daily sales order processing, purchase orders, and invoicing in NetSuite Coordinate inventory movements and reconciliations across 3PLs and contract manufacturers Oversee outbound logistics including shipping coordination, carrier scheduling, and tracking Serve as the primary point of contact for 3PLs, CMOs/CPOs, and distribution partners Monitor and maintain accurate inventory data and documentation in NetSuite Generate and review operational reports for order status, fulfillment, and inventory health Support root cause analysis and resolution for shipping delays, inventory discrepancies, or order issues Collaborate cross-functionally with Finance, Sales, and Quality teams to ensure operational alignment Assist with continuous improvement initiatives for process efficiency and data accuracy Qualifications Bachelor's degree in Business, Supply Chain, Operations, or related field preferred 3-5 years of experience in operations, supply chain, or logistics - pharma, biotech, or life sciences preferred Experience using NetSuite or similar ERP systems is required Strong understanding of order fulfillment, shipping/logistics, and inventory control Experience working with third-party logistics providers (3PLs) and contract manufacturers Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment Excellent communication skills and ability to work effectively with cross-functional teams Familiarity with cGMP and/or regulated product handling Prior experience in a virtual manufacturing or distributed supply chain model (preferred) Proactive problem-solver with continuous improvement mindset (required) Compensation & Benefits Competitive salary commensurate with experience Health, dental, and vision insurance PTO and paid holidays 401(k) plan Hybrid work flexibility
    $34k-58k yearly est. 60d+ ago
  • Football Operations Specialist

    IMG Academy 4.4company rating

    Operations associate job in Bradenton, FL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches Position Summary: The Football Operations Specialist is responsible for managing filming, logistics, and other football operations duties to ensure that the program operates efficiently and effectively. Key Responsibilities: Manages and oversees all video and technology equipment, including drones, camera setups, and iPad-direct filming for the delivery of practice, training sessions, camps, and competitions Partners with coaching staff to determine optimal filming methods and angles to ensure high-quality coaching and performance analysis. Selects and prioritizes clips of football team practices and games as well as opponent game film for the purpose of scouting and game planning Oversees and coordinates the work of a part-time video assistant (when available) for additional practice and game-day video support Responsible for working with coaching staff to film and edit various on field drills during youth camp and NFL Combine training Plans the schedule and travel logistics for Academy program's domestic road games, ensuring cost-effectiveness and alignment with team requirements Works with other departments on campus to ensure team training and operational needs are met for IMG Academy's pre-season training camp as well as all high school, college, and professional football teams visiting campus Manages operations of camp delivery, including check-in processes, scheduling, and facilities management Produces team playbooks, rosters, and recruiting packets for football program Manages office supplies for football department Ensures all assigned tasks are in compliance with Academy, State, and NCAA guidelines Adheres to all company policies, procedures and business ethic codes Manage program platforms Other duties as assigned Qualifications: Bachelor's degree in video production/sports administration or related field recommended Proficient with digital video and editing systems including Hudl, XOS Digital, and SkyCoach Experience with video camera operations including Sony XDCam, Panasonic HVX200 and GoPro Ability to work independently and in a team environment Currently holds or is willing to obtain a drone pilot certification Excellent organizational skills Highly organized with the ability to juggle multiple projects Strong time management skills Ability to maintain a flexible work schedule in order to accommodate evening and weekend games both at home and on the road Ability to multitask in a fast-paced organization A superior work ethic Desire to work collaboratively with colleagues Excellent written and verbal communication skills Preferred Skills: Master's degree in video production/sports administration or related field In depth knowledge of Hudl, XOS Digital, and SkyCoach video systems Experience playing, coaching or managing sports Physical Demands and Work Environment: Ability to lift, move, push and pull equipment or boxes in excess of 40lbs. Ability to hold, carry and set up video and taping equipment Ability to handle outdoor temperatures for a reasonable period of time. Ability to move around campus which includes gym, turf, fields, etc. Ability to work flexible hours to include nights, weekends and holidays is required Background Requirements: Requires a background check upon offer Requires a drug check upon offer #LI-NS1 Background Requirements: Requires a background check upon offer Requires a drug test upon offer Benefits: As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles. Comprehensive Medical, Dental and Vision Flexible Spending Account and Health Savings Account options 401k with an Employer Match Short Term and Long Term Disability Group and Supplemental Life & AD&D Gym Discount Program Pet Insurance Wellbeing Program and more! Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better: ****************** ******************/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $39k-66k yearly est. 10d ago
  • Operations Specialist

    Safe Children Coalition Inc.

    Operations associate job in Sarasota, FL

    Job DescriptionDescription: PURPOSE: Responsible for overseeing incoming and outgoing case correspondence related to county requests as well as transfers from Child Protection agencies. Works closely with our state and local partners to ensure smooth and timely transitions of aforementioned. Reviews and reports on all requests to re-open closed dependency cases. Assists operation department managers as needed. KEY RESPONSIBILITIES: Review all requests from CLS for appropriateness regarding requests by parents and caregivers to reopen cases. Complete home studies, relative contacts, attend court hearings and required documentation in FSFN as needed. Provide feedback to CLS and CMO for recommendation to the court. Provide timely assignment of Out of County Service (OCS) requests to Case Management organizations (CMO). Communicate with CMO's regarding timely corrections of OCS packets. Maintain close oversight of out of county requests for necessary communication with statewide OCS specialists to complete SCC home studies in a timely manner. Attending all statewide calls related to OCS updates. Review processes, as needed, for CMO's at team meetings and trainings. Maintain spreadsheet/log for tracking internal and external OCS cases. Responsible for transferring legal jurisdiction cases to and from Circuit 12 and obtaining approval from outside CBC and legal entities for appropriate case transfer. Coordinate Transfer of Jurisdiction calls and paperwork between our CMO's and outside CMO's for viability of transfer. Relay information for viable transfers to Children's Legal Services (CLS) attorney and records supervisor to start transfer process. A comprehensive benefits program including: 5 weeks of PTO accruals available during the first year of employment 12 paid holidays Professional development Ongoing coaching and feedback Employee Assistance Program (“EAP”) Health Benefits with shared premium costs, including: Medical Dental Vision Life Short-term disability Long-term disability 401(k) retirement Requirements: EDUCATION / EXPERIENCE: Bachelor's degree in social work or related field or associate's degree and two years of child welfare experience. Must be a certified case manager.
    $34k-58k yearly est. 25d ago
  • Deposit Operations CIF Specialist I - Winter Haven

    South State Bank

    Operations associate job in Winter Haven, FL

    The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY The CIF Team ensures the integrity and accuracy of customer records within the Bank's core by comparing account documentation against the system for all new deposit accounts. The CIF team is also responsible for performing exception corrections for maintenance, as well as other required maintenance changes. Additionally, the CIF Team serves as the first line reviewer of certain legal documentation submitted by the branches either as required by procedures or by a requested review for the purpose of actions taken on deposit accounts. The CIF Specialist's (Specialist) primary responsibilities are to verify the accuracy of new deposit accounts opened and maintenance performed to existing accounts to identify and either correct or report errors that prevent an account from working as disclosed or that is inconsistent with the product opened. The Specialist also reviews legal documentation submitted by the branches for the purpose of either establishing a new account or acting on existing deposit accounts. They must identify if the legal documentation supports the request or if it either needs to be declined or escalated to our Legal Department in order to minimize the Bank's risk and mitigate against potential losses or legal action. ESSENTIAL FUNCTIONS * Possess a clear understanding of the Bank's procedures, as well as the documentary requirements for all deposit account types and relationships. * Review new accounts opened online or in person to ensure accuracy of documentation, relationships, and required field completion in the core system. Complete various reports for tracking and management review. * Identify missing, incomplete, or incorrect documentation or core input errors and create exception notifications to bankers and their direct reports through the Exception Pending Tree. * Receive clearing requests of exceptions from bankers to determine if the requirements have been successfully met and remediation of the errors has taken place. * Perform functions of maintenance to accounts as needed or requested in the core system. Review account maintenance completed by other operations employees to ensure accuracy and proper documentation. * Provide support for the branches through the Service Now platform. Make decisions in accordance with department procedures and contractual documentation, while managing both customer service and risk. * Possess the knowledge to be able to advise on specific legal scenarios such as estate distribution, trust certification, power of attorney or guardianship establishment. Must be able to mitigate potential legal risk if requested to review disbursement requests on behalf of beneficiaries. * Work closely with other internal departments, branch staff, and the Call Center to complete all requests. * Complete all work within the service level agreement to ensure timely input of changes, corrections and review of items originally processed by the branches daily. * Ensure compliance with all bank policies and procedures, including a department Attendance Policy. * Ability to meet or exceed established annual goals set by management. * Ability to meet or exceed productivity goals set by management. * Accepts other duties as assigned by the manager or supervisor. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPETENCIES * Must be exceptionally self-motivated and able to work in a rapidly changing and high-volume production environment. * Must be able to work well under pressure, maintain composure, and meet deadlines daily. * Must possess strong analytical and reading comprehension skills. * Must have excellent communication, organizational, problem solving and time management skills. * Work as a team with co-workers to ensure all functions are completed timely and correctly. * Must possess a strong attention to detail and have a high level of accuracy in work completed. QUALIFICATIONS, EDUCATION, AND CERTIFICATION REQUIREMENTS Education: High School Diploma or equivalent is required; additional banking or business courses are preferred. Experience: Two or more years of prior retail banking and/or branch operations experience is required. Certifications/Specific Knowledge: Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department. TRAINING REQUIREMENTS/CLASSES * New Employee Orientation * Mandatory annual compliance training * Continuously update deposit product maintenance knowledge and skills by participating in ongoing training PHYSICAL DEMANDS Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. Must be able to stand and/or sit for long periods of time. WORK ENVIRONMENT This position is located in a cubicle environment that may be noisy throughout the day. If applicable, telecommuting roles, no matter if hybrid or 100% full time telecommuting, must have a secure home office environment that is free from background noise and distractions. This area also requires a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology are delivered. Travel will be minimal but may, at times, be required to attend meetings or training offsite. Equal Opportunity Employer, including disabled/veterans.
    $34k-58k yearly est. 6d ago
  • Deposit Operations CIF Specialist I - Winter Haven

    Southstate Bank

    Operations associate job in Winter Haven, FL

    The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY The CIF Team ensures the integrity and accuracy of customer records within the Bank's core by comparing account documentation against the system for all new deposit accounts. The CIF team is also responsible for performing exception corrections for maintenance, as well as other required maintenance changes. Additionally, the CIF Team serves as the first line reviewer of certain legal documentation submitted by the branches either as required by procedures or by a requested review for the purpose of actions taken on deposit accounts. The CIF Specialist's (Specialist) primary responsibilities are to verify the accuracy of new deposit accounts opened and maintenance performed to existing accounts to identify and either correct or report errors that prevent an account from working as disclosed or that is inconsistent with the product opened. The Specialist also reviews legal documentation submitted by the branches for the purpose of either establishing a new account or acting on existing deposit accounts. They must identify if the legal documentation supports the request or if it either needs to be declined or escalated to our Legal Department in order to minimize the Bank's risk and mitigate against potential losses or legal action. ESSENTIAL FUNCTIONS Possess a clear understanding of the Bank's procedures, as well as the documentary requirements for all deposit account types and relationships. Review new accounts opened online or in person to ensure accuracy of documentation, relationships, and required field completion in the core system. Complete various reports for tracking and management review. Identify missing, incomplete, or incorrect documentation or core input errors and create exception notifications to bankers and their direct reports through the Exception Pending Tree. Receive clearing requests of exceptions from bankers to determine if the requirements have been successfully met and remediation of the errors has taken place. Perform functions of maintenance to accounts as needed or requested in the core system. Review account maintenance completed by other operations employees to ensure accuracy and proper documentation. Provide support for the branches through the Service Now platform. Make decisions in accordance with department procedures and contractual documentation, while managing both customer service and risk. Possess the knowledge to be able to advise on specific legal scenarios such as estate distribution, trust certification, power of attorney or guardianship establishment. Must be able to mitigate potential legal risk if requested to review disbursement requests on behalf of beneficiaries. Work closely with other internal departments, branch staff, and the Call Center to complete all requests. Complete all work within the service level agreement to ensure timely input of changes, corrections and review of items originally processed by the branches daily. Ensure compliance with all bank policies and procedures, including a department Attendance Policy. Ability to meet or exceed established annual goals set by management. Ability to meet or exceed productivity goals set by management. Accepts other duties as assigned by the manager or supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPETENCIES Must be exceptionally self-motivated and able to work in a rapidly changing and high-volume production environment. Must be able to work well under pressure, maintain composure, and meet deadlines daily. Must possess strong analytical and reading comprehension skills. Must have excellent communication, organizational, problem solving and time management skills. Work as a team with co-workers to ensure all functions are completed timely and correctly. Must possess a strong attention to detail and have a high level of accuracy in work completed. QUALIFICATIONS, EDUCATION, AND CERTIFICATION REQUIREMENTS Education: High School Diploma or equivalent is required; additional banking or business courses are preferred. Experience: Two or more years of prior retail banking and/or branch operations experience is required. Certifications/Specific Knowledge: Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department. TRAINING REQUIREMENTS/CLASSES New Employee Orientation Mandatory annual compliance training Continuously update deposit product maintenance knowledge and skills by participating in ongoing training PHYSICAL DEMANDS Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. Must be able to stand and/or sit for long periods of time. WORK ENVIRONMENT This position is located in a cubicle environment that may be noisy throughout the day. If applicable, telecommuting roles, no matter if hybrid or 100% full time telecommuting, must have a secure home office environment that is free from background noise and distractions. This area also requires a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology are delivered. Travel will be minimal but may, at times, be required to attend meetings or training offsite. Equal Opportunity Employer, including disabled/veterans.
    $34k-58k yearly est. Auto-Apply 21d ago
  • Ticket Operations Specialist

    Ruth Eckerd Hall 4.3company rating

    Operations associate job in Clearwater, FL

    POSITION: Ticket Operations Specialist DEPARTMENT: Ticket Office REPORTS TO: Director of Ticketing & Sales STATUS: Full-Time/Exempt POSITION CONCEPT: To serve the Mission, Vision and Values of REH, Inc by assisting the Director of Ticketing & Sales in the management of the ticketing database and performance setup including, but not limited to inventory management, ticketing processes, consignments, promotions, discounts, private sales, and VIP packages, in support of marketing objectives. Provide excellent customer service to all constituents - internal and external. ESSENTIAL FUNCTIONS: Assist in the process of building events and insuring integrity of sales process, using best practices and established guidelines. Serve as liaison to third party ticketing agencies, promoters, artist management, rental clients, etc. as necessary. Serve as liaison to internal departments regarding releases, ADA locations, fan clubs, promotions, on‐sales, and information dissemination to sales staff. Ensure efficient systems and data management to keep REH current with best Tessitura/Tnew practices Assist in creation and fulfillment of VIP experiences and packages. Support accessibility and regulatory compliance. Analyze and resolve ticketing software discrepancies. Reconcile third party sales including consignments, fan clubs and vouchers. Prepare and distribute reports, audits, seat maps, etc. as required. Proof and review collateral materials on behalf of ticketing including email blasts, brochures, etc. as requested. Professionally represent Ruth Eckerd Hall at all times. Attend various organizational meetings. Complete all other duties as assigned. Education/ Experiences Two years of college with concentration of business preferred. High school diploma or equivalent required. Two years' experience with computerized ticketing program required. Experience with Tessitura a plus. Two years' supervisory experience preferred. Four years working in a customer service or public contact role. Demonstrated Skills or Knowledge: Ability to work effectively with patrons, staff, volunteers and event personnel. Basic cash management and bookkeeping skills. Ability to teach Ticket Office procedures and customer service skills to others. Ability to organize and coordinate people, projects and tasks. Ability to analyze and quickly resolve customer problems, staff conflicts and operating problems. Ability to anticipate problems or to identify them before significant impact on service delivery, expenses or revenues. Demonstrated proficiency operating a PC required. Demonstrated proficiency using Microsoft Word and Excel or equivalent strongly preferred. Ability to multi‐task and be successful in a high volume, fast paced environment. Physical Demands: Ability to lift and carry up to 25 lbs. Ability to sit at a computer for extended periods-of-time. Ability to stand at a Ticket Office window for extended periods-of-time. Ability to operate computer, calculator, and other basic office machines. Ability to use telephone. Ability to maintain good attendance is a condition of employment and a function of this position. Other: Valid driver's license and safe driving record. Ability to work nights and weekends. Successful completion of a background check and drug screen. Ruth Eckerd Hall is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our patrons and contributing to the financial success of the organization and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a human resources representative.
    $38k-44k yearly est. 15d ago
  • Agency Operations Associate - Lightspeed

    Safepoint MGA

    Operations associate job in Tampa, FL

    Are you a detail-oriented go-getter with a passion for efficiency and teamwork? We're on the hunt for a talented Agency Operations Associate to be the backbone of our vibrant Tampa office. In this pivotal role, you'll manage daily operations, streamline processes, and support our amazing team as we drive success and innovation. If you thrive in a fast-paced environment and are ready to make an impact, apply now to become a key player in our growing agency! Schedule for this position: 11:00 AM - 8:00 PM Job Description SafePoint Insurance is a leader in the coastal insurance industry, offering a wide range of insurance products. We are looking for an Agency Operations Associate with experience in P&C insurance to support our Lightspeed Department from 11am-8pm est Monday through Friday. Job Summary Provides support to the Agency Operations Department by acting as the company point of contact for Agents. Trains Agents on products and services. Provides administrative support for the SafePoint Agency Operations Department. Duties and Responsibilities Primary resource for inbound calls Maintain accurate Agent data within CRM and policy administration systems (Duck Creek and Unisoft). Screen and direct incoming communications for the department via phone and email. Process new Agent appointments and set up Agents within all internal systems. Process Agency book of business transfers and buy-sell agreements. Point of contact for Agents that have systems questions or need help with various items. Conduct Agent training on new products or system releases. Assist with Agent licensing tasks (i.e. appointing and/or terminating agents on behalf of SafePoint with the DOI, investigating and reporting Agent misconduct and enforcement actions, etc.) Compiles reports for Agents, Agency Relations Managers, and others as requested. Participates in special projects, as assigned. Pays close attention to project details. Provide support to the Agency Operations Department. Other tasks and projects as assigned. Qualifications High School Diploma or equivalent 1-3 years of Property & Casualty experience Administrative support experience Strong organizational and time management skills Strong Customer Service skills Strong attention to detail and creative problem-solving skills Essential Functions Ability to communicate and handle inbound and outbound phone calls daily. Ability to use computer and computer systems to research, enter, and update data. Ability to review and analyze data and think critically. Ability to learn new systems and information. Ability to adhere to a 40-hour work week on-site with reliable and predictable attendance. Ability to adhere to the 11am-8pm working schedule. Ability to clearly communicate verbally and in writing. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to grasp, handle, or feel; and reach with hands and arms. Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide: Market Competitive Wages Prof. Development and Educational Assistance Programs Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution Paid Time-Off (Discretionary, PTO, Parental Leave, and others) Company Paid Holidays Health Insurance Dental Insurance Vison Insurance Short and Long Term Disability Insurance Flexible Spending Accounts with Company Contribution Health Savings Accounts with Company Contribution Employee Life and AD&D Insurance Dependent Life and AD&D Insurance Company paid AAA Membership Company paid Identity Theft Protection Other Ancillary Insurance Benefit Programs And more… Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.
    $29k-56k yearly est. Auto-Apply 18d ago
  • OPERATIONS REVIEW SPECIALIST - LW - 60060348 1 1 1

    State of Florida 4.3company rating

    Operations associate job in Largo, FL

    Working Title: OPERATIONS REVIEW SPECIALIST - LW - 60060348 1 1 1 Pay Plan: Career Service 60060348 Salary: $52,434.72, in accordance with DCF salary policy Total Compensation Estimator Tool THIS IS AN INTERNAL OPPORTUNITY Only current Department employees are eligible to apply OPERATIONS REVIEW SPECIALIST Department of Children and Families The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and government assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Economic Self Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery. Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating government assistance fraud or misuse regarding the SNAP (Food Assistance), D-SNAP (Disaster Food Assistance), TANF (Cash Assistance), and Medicaid programs by individuals or merchants. OPBI is also responsible for quality assurance and quality control of the administration of the ESS benefit programs. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. * The requested information must be disclosed on the State of Florida Candidate Profile. It is not acceptable to write "see resume" on the Candidate Profile (application). * Applicants must meet the minimum requirements to be hired for this position. OPERATIONS REVIEW SPECIALIST I - ESS - OPBI - Electronic Benefits Transfer (EBT) Program THIS IS NOT A TELEWORK POSITION. The selected candidate will be required to work at the closest office location. Some travel and use of your personal vehicle may be required. This is classified as a Career Service position, working full-time, 40 hours per week. Business hours are 8:00 am - 5:00 pm EST, Monday - Friday. The incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, will be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day. MINIMUM QUALIFICATIONS: * Must be a current Economic Self Sufficiency (ESS) employee * Must have a minimum of 4 years (48 months) of Microsoft Excel experience. * Two (2) or more years of experience in investigations, accounting, or eligibility determination of government benefits PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING: * Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility. * OR Associate's degree, or higher from an accredited college or university, * OR 60 semester hours or 90 quarter hours can substitute for the experience. * Must have a minimum of 2 years (24 months) of experience in SNAP. * Have a minimum of 2 years (24 months) of documented experience with WebAdmin (ebt EDGE). * Have a minimum of 2 years (24 months) of documented experience with the FLORIDA system. * Bilingualism, with a preference of Spanish OPERATIONS REVIEW SPECIALIST I - ESS - OPBI - EBT Program This position supports the Electronic Benefits Transfer (EBT) Program Office by performing daily operational tasks. The incumbent participates in the design, development, testing, implementation, and ongoing operations of the EBT/EFT system, including pilots and expansions. Responsibilities may also include assisting with public awareness efforts related to EBT/EFT initiatives. JOB DUTIES AND RESPONSIBILITIES: Assigned duties include, but are not limited to the following: * Monitor EBT/EFT services contract performance indicators. * Provide leadership and coordination for statewide staff with EBT/EFT responsibilities. * Serve as Lead Coordinator for all EBT/EFT system interfaces. * Coordinate activities related to system design, development, testing, implementation, and ongoing operations. * Oversee policy analysis and evaluation to ensure compliance with federal regulations and Florida Statutes. * Act as liaison to federal oversight agencies. * Provide oversight and coordination of all EBT system security activities. * Monitor employee performance within the EBT unit. * Lead first-level reviews for EBT/EFT responsibilities. * Serve as backup for daily end-to-end reconciliation of all funds, ensuring compliance with federal regulations and accounting practices. * Coordinate EBT disaster services. KNOWLEDGE, SKILLS, AND ABILITIES (KSA's): * Knowledge of Economic Self Sufficiency programs. * Knowledge of Electronic Benefits Delivery Payment systems. * Ability to collect, analyze, and evaluate data to solve problems, develop alternatives, and improve management and operations practices. * Ability to organize complex data into logical formats for reports and other written materials. * Strong verbal and written communication skills. * Ability to establish and maintain effective working relationships with diverse stakeholders. * Ability to independently plan, organize, and complete assignments with minimal supervision. * Ability to interpret and apply rules, regulations, policies, and procedures. * Ability to develop policies and procedures. * Ability to conduct fact-finding research. * Strong problem-solving skills. Important Application Process Information: TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION / CANDIDATE PROFILE AND RESUME. It is unacceptable to use the statement "See Resume" in place of entering work history information. Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * All previous DCF positions must be listed separately. Include the total years in each position along with all required duties. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. DCF EMPLOYMENT DISCLOSURES The Department of Children and Families is a tobacco-free environment. US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for state and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national RAP Back program, providing real-time arrest hit notifications. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self Sufficiency Program will have a Benefit Recovery check completed to validate current or former government assistance case information before completing the hiring process. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $52.4k yearly 6d ago

Learn more about operations associate jobs

How much does an operations associate earn in Tampa, FL?

The average operations associate in Tampa, FL earns between $21,000 and $75,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Tampa, FL

$40,000

What are the biggest employers of Operations Associates in Tampa, FL?

The biggest employers of Operations Associates in Tampa, FL are:
  1. Gopuff
  2. JCPenney
  3. Feeding Tampa Bay
  4. Guitar Center
  5. Parkway
  6. KPMG
  7. Safepoint MGA
  8. Safepoint MGA, LLC
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