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Research Operations Coordinator
Finch Brands
Operations associate job in Philadelphia, PA
The Research Operations Coordinator plays a key role in supporting the Community Insights Team by managing market research logistics and project coordination. This position is well-suited for those looking to get hands-on experience in market research, project management, and operational excellence.
As an integral junior team member, the coordinator will gain exposure to a wide range of real-world research projects across diverse industries, with opportunities to broaden their skills and take on greater responsibilities over time.
Main responsibilities:
Responding to and troubleshooting basic respondent inquiries and triage incoming issues
Recruiting/scheduling for online qualitative interviews/focus groups
Programming and leading quality assurance checks (QA) for research instruments and deliverables
Managing respondents and data quality in our research platform
Supporting account teams in driving logistics and management tied to kicking off new Finch communities when relevant
Required Experience & Skills
0-1 years of experience is required, but ideal candidate will come with some history of applied business skills (via internship and/or entry level role)
Candidates will ideally have experience and interest in Business/Management, Operations, Communications, Project Management, or Market Research.
Proficiency in Outlook and MS Excel- including data manipulation, formulas, lookups, and formatting.
Required Candidate Attributes
Organized & attentive to detail, with an eye for catching errors & mistakes
Strong time management, with the ability to prioritize needs across multiple priorities at once
Exceptional communication skills, with the ability to write clearly and concisely
Process-oriented - motivated to create, refine, and follow repeatable systems to support research operations at scale
Willingness to learn/manage new tools or platforms
Customer service-oriented, leading with empathy and professionalism when engaging with internal team members and research respondents
Nice-to-Have Additional Skills or Experience
Experience in market research
Recruitment: knowledge of sample management and panel quality
Survey programming
Quality assurance
Experience in project management and/or vendor management
Prior experience supporting online communities or panels
Company Description
Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action.
Founded in 1998 by pioneering minds instrumental in the ascent of David's Bridal and IKEA, the Finch Brands team has extensive experience building, running and growing successful brands. Along with years of agency service, this includes important tenures at Campbell Soup, Kimberly-Clark, Urban Outfitters, Target, and more.
$34k-52k yearly est. 1d ago
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Institutional Operations Associate
Glenmede 4.6
Operations associate job in Philadelphia, PA
Empowering Financial Futures. For more than 65 years, Glenmede's independent ownership, innovation and unwavering commitment to our clients have made us a trusted partner for private wealth, endowment & foundation, and investment management clients. Our people are invaluable. Through a team-oriented environment, your knowledge, expertise and varied backgrounds contribute to thoughtful innovation. Our culture fosters opportunities for continuous career growth and development in all areas of the organization. Working at Glenmede, you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique.
This position will operate in a hybrid work environment, 3 days per week in the office (Philadelphia, PA).
OVERVIEW:
Glenmede is seeking an Institutional OperationsAssociate to join our team. The person in this role will report to Glenmede's Director of Institutional Operations. This role is pivotal in advancing institutional client performance and analytical reporting as well as delivering broad support to our clients and internal teams. Glenmede's client portfolios include investments in public equity funds, private growth equity and buyout funds, venture capital funds, hedge funds, real assets, fixed income and direct co-investments. A critical component of the role will involve deep engagement in the implementation and ongoing utilization of an Investment Book of Record (IBOR) and performance reporting platform.
RESPONSIBILITIES:
IBOR/Platform Implementation & Reporting
* Serve as a key contributor to the implementation of the firm's investment reporting and Investment Book of Record (IBOR) platform.
* Collaborate with internal stakeholders and external vendors to ensure data integrity, system integration, and reporting accuracy.
* Act as a subject matter expert and lead resource for ongoing system enhancements and data/reporting needs.
* Collaborate on project plan and help manage the onboarding of Glenmede client data to a newly selected provider.
Investment Operations & Client Reporting
* Reconcile and process investment transactions across internal systems to support accurate, timely reporting for the firm's largest clients.
* Support the design and ongoing production of performance, liquidity, exposure, and pro forma portfolio and cash flow reports.
* Coordinate the monthly close process, ensuring accurate performance reporting and client deliverables.
* Coordinate with managers, fund administrators, and service providers to gather transparency, compliance, ESG, and DEI-related data.
Research & Relationship Support
* Maintain the operational components of the firm's research management system, ensuring timely capture of manager documentation.
* Assist in the preparation of materials for client investment committee meetings.
* Partner with client service teams to respond to client and auditor inquiries.
* Support the onboarding of new institutional client relationships by coordinating data collection, documentation, and systems setup.
Firm Building
* Engage in department-specific and firm-wide initiatives to complete corporate initiatives, projects, and business analysis supporting Glenmede's strategic goals. Ability and willingness to contribute to the advancement of team, office and business capabilities. Perform other duties as required by position.
* A commitment to ethical principles and professional standards, acting with transparency, fairness and desire to prioritize the best interest of clients. Upholds confidentiality, avoids conflicts of interest, and ensures all actions align with legal and regulatory requirements.
REQUIRED QUALIFICATIONS:
* Bachelor's degree in Accounting, Finance, Economics or a related field.
* 2+ years of experience in fund accounting, investment operations, performance measurement or a related function in an endowment, foundation, pension, OCIO, bank or other asset management firm.
* Proficiency with performance measurement tools and software, as well as advanced Excel skills.
PREFERRED QUALIFICATIONS:
* Certifications: CPA, CFA, CIPM or other relevant professional certifications.
* Experience with or exposure to IBOR and portfolio management platforms such as MSCI Total Plan, Addepar, Solovis or similar systems.
* Knowledge of various investment instruments including private equity, hedge funds, stocks, and bonds, plus general knowledge of investment accounting and performance practices for multi-asset class portfolios.
* Strong analytical and quantitative skills with the ability to interpret complex data and generate meaningful insights.
* Excellent written and verbal communication skills, with the ability to present information clearly and concisely to all stakeholders.
* High level of precision and attention to detail in all work products and a fundamental commitment to ensuring client reporting is accurate.
Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit ************************
Our Benefits Overview:
* Competitive health and welfare benefits, including company HSA contributions
* Numerous voluntary benefit choices available
* Superior 401k match
* Tuition reimbursement
* Company subsidized commuter benefits
* Generous paid time off, including parental leave
* Plus more!
Glenmede is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Glenmede is committed to the principle of equal employment opportunity for all employees and applicants and to providing employees with a work environment free of discrimination, retaliation, and harassment. All employment decisions, including hiring decisions, at Glenmede are based on business needs, job requirements and individual qualifications in full compliance with all local, state and federal laws prohibiting discrimination on the basis of any status protected by the laws or regulations in the locations where we operate. Glenmede will not tolerate discrimination or harassment based on any of these characteristics. ****************************************************
We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede.
#LI-Hybrid
$66k-116k yearly est. 30d ago
Machine Staining Operations Associate
American Cedar & Millwork
Operations associate job in Dover, DE
American Cedar & Millwork is seeking Machine Staining OperationsAssociates for our Coastal Coatings Division in Dover, Delaware.
Pre-coating a wide range of building materials in a fast-paced, physical, production environment, while working with paint.
Required Qualifications:
Possess a professional, safe, and cooperative workplace demeanor.
Must be attentive to detail, with good communication skills.
Must have reliable transportation
Must be a high school graduate or equivalent (Preferred)
Must be at least 18 years of age
Must be legally authorized to work in the United States
Physical Requirements: Must be able to stand for long periods as needed to do various job tasks. Be able to lift a maximum of 60 lbs. regularly, as required by the job.
American Cedar & Millwork has been a source for top quality building materials for over 35 years. In addition to semi-custom and custom cabinetry, we supply windows, doors, millwork, decking, siding, columns, and other architectural elements to the mid-Atlantic region. We are built on our reputation and seek high-character, team-minded individuals to make a difference in our organization. We offer an excellent salary and benefits package, including Paid Time Off, Paid Holidays, Major Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401k, among others. To learn more, visit us at *****************
INTEGRITY-QUALITY-DEDICATION-DEVELOPMENT-TEAMWORK
We Are Dedicated To Providing The Absolute Best Service, Expertise, and Products To Inspire, Empower, and Support Our Customers
$51k-96k yearly est. 60d+ ago
Operations Associate
Impilo
Operations associate job in Philadelphia, PA
We are a startup organization looking for an OperationsAssociate to join our growing team! The successful candidate will be responsible for a variety of tasks, including receiving, storing, and distributing products within our warehouse. The ideal candidate will be detail-oriented, reliable, and capable of working in a fast-paced environment.
Key Responsibilities:
Receive and process incoming stock and materials.
Pick and fill orders from stock.
Pack and ship orders accurately and efficiently.
Maintain inventory control by conducting physical counts and reconciling with data storage systems.
Keep the warehouse clean and organized.
Operate warehouse equipment such as pallet jacks.
Assist with loading and unloading trucks.
Adhere to all safety and security protocols.
Use a computer and conduct activities in warehouse management platform.
Be able to read and write.
Clear vision to be able to be able see fine details on equipment as well as small writing on different materials and guides.
Qualifications:Education:
High school diploma or equivalent required.
Experience:
Previous warehouse experience preferred but not required.
Experience with warehouse management systems is a plus.
Skills:
Strong organizational skills and attention to detail.
Basic computer skills.
Excellent communication skills.
Ability to work independently and as part of a team.
Personal Attributes:
Reliable and punctual.
Ability to work in a fast-paced environment.
Strong work ethic.
Physical stamina and strength (ability to lift heavy objects)
$41k-77k yearly est. 8d ago
Lease Operations Associate
Perform Properties
Operations associate job in Philadelphia, PA
Please review the job applicant privacy notice here.
About Us
Perform Properties is a best-in-class, diversified real estate operating platform with expertise in high-quality, grocery-anchored shopping centers and premier office assets. Perform is positioned to create more engaging experiences for customers, deliver long-term value for tenants, and drive stronger performance across its portfolio.
Perform has expertise in transactions, development, leasing, and management, and benefits from a multi-sector focus, data-driven strategy, and national reach. The company focuses on properties with People-Appeal-dynamic spaces where people and businesses actively choose to work, shop, and gather, enhancing the communities around them.
Formed through the combination of ShopCore, ROIC, and EQ Office, Perform Properties leverages the shared experience, scale, and operational strengths of three leading organizations.
Essential Job Functions
Supporting the leasing department with lease lifecycle from Letter of Intent through store opening.
Maintaining salesforce workflow data including lease comparisons to ensure accuracy.
Working with 3rd party credit review company on new lease and assignment requests.
Liaison for the Legal, Construction and Property Management departments for all things lease related, including but not limited to the following:
Document retrieval from Sharepoint
Lease language interpretation (i.e. assignment language, option notice specifics etc)
Managing salesforce opportunities for accuracy
New lease, renewal, amendment and assignment execution and the disbursement of lease information both internally and externally
Monitor the receipt of tenant waivers, security/rent deposits, and liquidated damage approvals.
Coordinate with construction managers on issuing tenant possession notices and rent commencement letters in appropriate timeframes.
Coordinate with property management on assignments, permitted transfer requests and sublease requests.
Process lease commission invoices.
Vet and process tenant option notices .
Special projects relating to leasing.
Qualifications
3+ related commercial real estate experience required.
Business Administration degree is helpful but not required.
Proficient in MS Word, Excel, and Outlook.
Knowledge of Salesforce, SharePoint and DocuSign is a plus.
Ability to communicate extremely well both verbally and written is necessary.
Highly organized and attention to detail
Must be able to work independently and collaborate in a team environment.
Positive personality who can lead with kindness.
$41k-77k yearly est. Auto-Apply 47d ago
Digital Operations Collaboration Associate
JPMC
Operations associate job in Wilmington, DE
Join the team that enhances customer journeys and drives operational efficiencies at JPMorganChase.
As a Digital Operations Collaboration Associate within the Consumer & Community Banking (CCB) Operations team, you will support driving omni-channel initiatives that integrate digital solutions. You will play a key role in enhancing customer experiences, improving operational efficiencies, and supporting the development of industry-leading customer journeys. Your responsibilities will include collaborating with cross-functional teams, tracking key success metrics, and internal communications across the organization.
Job Responsibilities
Assist in developing and executing strategies to integrate digital solutions with CCB Operations, focusing on reducing friction and enhancing customer journeys.
Work closely with various teams to identify, prioritize, and operationalize initiatives that drive efficiency and improve customer experience.
Coordinate regular communication updates to key stakeholders and partner teams
Prepare and deliver executive-level presentations and reports that communicate key insights, project updates, and strategic recommendations to senior leadership.
Track, analyze, and report on key success metrics, providing actionable insights to inform strategic decisions.
Champion a culture of innovation, collaboration, and data-driven decision-making within the team and across partner groups.
Required Qualifications, Capabilities, and Skills
2+ years of experience in digital operations, strategy, marketing, communications, or a related field.
Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
Excellent written and verbal communication skills, with experience developing marketing materials and executive presentations.
Proven ability to collaborate effectively in a matrixed organization and manage multiple projects simultaneously.
High attention to detail and organizational skills.
Preferred Qualifications, Capabilities, and Skills
Experience in financial services or a similar industry.
Experience supporting or presenting to executive leadership.
$52k-97k yearly est. Auto-Apply 60d+ ago
Store Operations Associate - CosmoProf Springfield PA
SBH Health System 3.8
Operations associate job in Springfield, PA
Job Title: Store OperationsAssociate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR Job Code: USA-0130SO; CAN-0130SO; PRI-0130SO Positions Reporting to this job: None Department: Store Operations Reports to (Title): Store Manager
Essential Function This paragraph is designed to identify the essential functions of the job. The summary will require only a few sentences and should answer the question: "why does this position exist?"
Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.
Primary Duties Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty.
60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed. Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers. May open or close the store.
30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience. Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT.
10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Bring world class customer experience to life by providing an optimal customer experience, both external and internal. Support with on-boarding and training needs of new associates as needed. Is an advocate for diversity, inclusion and belonging.
Knowledge, Skills, and Abilities Indicate the minimum qualifications required to perform the job: work experience (including type of work and number of years required); education (including desired degree and field of study); specify certificate or license requirements.
• High School Diploma or equivalent
• Must 18 years of age or older
• 1 + years retail sales/customer service experience preferred
• Must be available to meet the scheduling needs of the business, including before or after business hours.
• Able to communicate with customers, co-workers and management in a clear and concise manner
• Ability to execute brand standards to support with customer service
• Can read and follow company guidelines outlined in Brand Standards
• Detail orientated
• Ability to lift and carry heavy boxes and place product on all shelves
• Can follow direction and perform other duties as assigned by Manager
Competencies / Attributes Indicate relative “qualitative” or other important aspects that would enhance the ability to perform the job. i.e., detail oriented, customer focused, team player, etc.
• Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply. Excellent collaborator, exceptional verbal and written communication skills.
• Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape. Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
□X Task Level High Departmental/Division Level High
□ Project Level High □ Consultative Level High
The amount of discretion or freedom this position has
X Strict Adherence to Guidelines
□ Interprets and Adapts Guidelines
□ Develops and Implements Guidelines
Working Conditions /Physical Requirements Indicate the normal working environment i.e., office, store, warehouse, etc. as well as any physical requirements required to perform the job duties (lifting requirement, dexterity, etc).
The position requires physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$37k-57k yearly est. Auto-Apply 60d+ ago
Quant Analytics Associate- Regulatory Operations
Jpmorgan Chase & Co 4.8
Operations associate job in Wilmington, DE
JobID: 210689130 JobSchedule: Full time JobShift: : Ready to transform data into impactful insights? Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis, support diverse Lines of Businesses such as Auto Finance and Business Banking and drive strategic decision while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Quant Analytics Associate- Regulatory Operations in Remediations & Corrections, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase. You will address affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues. To succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service.
Job responsibilities
* Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps.
* Query databases and manipulate data to identify correction populations, analyze financials, and create execution files using account, customer, and transaction-level data.
* Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review.
* Automate repetitive analytics steps across cases using SAS macros and other relevant tools.
* Develop and apply analytics skills to deliver best-in-class solutions for customer issue treatment.
Required qualifications, capabilities, and skills
* Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting and capability to learn and work with tools such as SAS, SQL, Python, or R.
* Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues.
* Excellent attention to detail and commitment to accuracy.
* Ability to communicate complex findings clearly to both technical and non-technical stakeholders.
* Experience working in a fast-paced, deadline-driven environment and ability to work collaboratively across multiple teams and lines of business.
* High level of motivation and initiative and strong organizational and time management skills.
* Commitment to delivering exceptional customer service.
Preferred qualifications, capabilities, and skills
* Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields)
* Proficiency in data analysis tools and techniques (e.g., SAS, SQL, Python, R).
$101k-135k yearly est. Auto-Apply 46d ago
Associate, Gym Ops
Movement Careers
Operations associate job in Philadelphia, PA
At Movement, our core values of growth, connection, and integrity are at the heart of everything we do. We're not just a climbing gym - we're a community that's dedicated to transforming lives through climbing, yoga, and fitness and sharing that vision with as many people as we can. As the country's largest network of climbing gyms, we're building an extraordinary team that's committed to growing our business, our value to our members, our future customers, and our industry.
By expanding our community, we can create rewarding career paths for our team members, continually improve the customer experience, build a sustainable business for the long term, and give back to the communities we are all a part of. We're looking for passionate, resilient, and business-minded enthusiasts who share our values and want to join us in not only leading the climbing industry but defining it!
JOB SUMMARY
The Opener/Closer Team Member is essential to providing an awesome customer experience and drives our mission to share our passion, create community, and inspire philanthropy, while ensuring the gym provides a space for our community where everyone feels welcome. They are hard-working, inclusive, passionate individuals who love to share their enthusiasm for climbing, yoga, and fitness through excellent customer service. Our Core Values Innovation, Passion, Partnership, Integrity and Inclusion drive our culture, and our front desk staff embody these values as a member of our community and enable our guests to have transformative, purpose-driven moments!
JOB RESPONSIBILITIES
· Delivers outstanding customer experience that helps inspire others to live intentionally and strive for personal bests.
· Shows respect for others and makes progress towards the mutual sharing of feedback and concerns.
· Ensures customer service delivered aligns with our culture, mission, and core values.
· Demonstrates a growth mindset through a willingness to learn and a sense of curiosity for various other tasks.
· Greets and checks-in members and guests to create an inclusive space that fosters a sense of belonging.
· Pro-actively educates customers on gym amenities, member benefits and promotions; successfully guides customers to best-fit membership, program, or pass options in service of driving community growth and meeting gym targets. Takes ownership of role in helping gym meet targets and role-models this to others.
· Performs facility upkeep, cleaning, administrative/membership, and project tasks as assigned and/or based on task list for desk team members
· Clearly communicates strong knowledge of our retail products and gear, membership and pass options, and programming offerings for climbing, yoga, and fitness.
· Delivers belay checks (including lead checks, if able), conduct community and facility checks, and instruct Introduction to Rope Climbing and Bouldering classes.
· Manages common and more challenging customer service concerns and scenarios effectively, with professionalism
· Able to perform opener/closer duties, ensuring that the space is prepared for the day/the next day
· Ability to act as role model to other team members in all aspects of job
JOB REQUIREMENTS
· Upbeat and adaptable attitude that fosters a welcoming and inclusive environment
· Solid understanding of customer service skills that enable transformative, purpose-driven moments
· Clear and effective communicator to support collaboration with others
· Ability to multi-task in a fast-paced environment
· Problem-solving skills to creatively find solutions for
· Initiative to complete responsibilities with minimal supervision or prompting
· Comfortable adapting to web-based programs and registers
· Experience in teaching educational programs
· Regular evening and weekend availability required
ADDITIONAL INFORMATION
· This is a part time position
· Starting at $15.50/hr, with flexibility based on experience
· Benefits include free membership, in-gym discounts, guest visits, and pro-deals
· New hires will complete a screening process.
· Scheduled shift times may vary from week to week or month to month.
· Opportunities for passionate individuals with strong instruction skills to advance into other operations and programs positions within the gym.
Movement is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
$15.5 hourly 60d+ ago
Operations Specialist
Garfield Refining 3.8
Operations associate job in Philadelphia, PA
Garfield Refining is a 130+-year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. We believe that recycling is essential, and work hard to provide a valuable service to our clients around the world. We pride ourselves on driving industry leading practices, serving generations of customers, and doing our part to keep precious metal out of landfills. Beyond that, we are a family business that values our culture and strives to balance profitability with sustainability to ensure that we will be in business for another century.
We are looking for a dependable, jack-of-all-trades Operations Specialist to join our team. As part of our operations team, you'll play a vital role in keeping our refining process running smoothly!
What You'll Do:
Inventory Management: Track and manage metal inventory to ensure metal flow throughout the refining process; identify and prioritize delayed returns.
Shipping & Receiving: Pack and prepare outgoing metal shipments to our refinery partners, ensuring proper labeling, documentation and compliance with shipping standards. Receive and inspect incoming materials, recording details accurately in our tracking system.
Quality Control: Perform quality checks for hand sorted materials to verify accuracy and consistency.
Refining Operations: Process melts and hand sorts following established quality and safety standards.
Daily Workflow Review: Finalize and review daily bins to confirm completeness, accuracy, and readiness for processing.
What We're Looking For:
4+ years previous work experience in an operations or maintenance environment;
Knowledge of facilities, maintenance programs, and operational procedures;
Strong organizational skills and attention to detail;
Proven ability to manage multiple priorities and meet deadlines;
Excel communication and interpersonal skills
Project and change management experience;
Why Work with Us:
Full-time, exempt position
Competitive Pay
Medical, Dental, Vision, and Disability plans for employees and their family members
Paid Time Off
401(K) employer contributions
$65k-93k yearly est. 11d ago
Store Operations Associate
Fast Retailing 4.1
Operations associate job in Philadelphia, PA
The ideal OperationsAssociate is independent, motivated, results oriented and committed to providing outstanding customer experiences every day. We're seeking candidates who are tech savvy and have strong operations skills to be part of our store operation's team.
Key Responsibilities:
* Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
* Fulfill customer orders in a timely manner following quality standards
* Prepare and ship customer's orders following quality, packing and shipping standards
* Utilize inventory management systems (RFID) to scan, process and research merchandise shipments in accordance with our inventory control processes
* Assist in maintaining clean and organized selling floors and stockrooms
* Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
* Support sales floor team with customer service related tasks if needed (cash wrap, fitting room, replenishment and etc.)
* Transfer products in/out, ship backs and mail in returns
* Follow all company policies and procedures and notify management of any infractions
Benefits:
Full-Time, hourly position: The Company provides:
* Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
* Flexible spending and commuter benefits accounts
* 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
* 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
* 401K (with employer matching);
Part-Time, hourly position: The Company provides:
* Commuter benefits accounts
* Sick leave per calendar year, earned under MA PSSL
* 1.5 times the employee's regular rate for all hours worked on stated holidays
* 401K (with employer matching)
* Career advancement opportunities for driven team members who consistently deliver strong results.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$21k-27k yearly est. 18d ago
Lab Operations Specialist
Vivodyne
Operations associate job in Philadelphia, PA
Vivodyne creates human data before clinical trials.
We accelerate the successful discovery, design, and development of human therapeutics by testing on large, lab-grown human organ tissues at massive scale, driving technological advancement at the convergence of novel biology, robotics, and AI. We identify and validate new therapeutic targets and de-risk new therapeutic assets by producing clinically translatable multi-omic data from our proprietary, physiologically-realistic human organ tissues at unprecedented scale, speed, and quality. This enables us to produce more human data than all clinical trials in the U.S. combined. We're financially backed by some of the most selective and successful venture funds, and we have already partnered with a majority of the top 10 multinational pharmaceutical companies to discover and develop better, safer drugs and dramatically reduce the burden of animal testing.
****************
Role
In this role, you will support the advancement of our groundbreaking research initiatives with primary cell culture work and ensuring the smooth operation of our laboratory environment. You will collaborate closely with cross-functional teams to support ongoing scientific programs by performing primary cell culture and cryopreservation. You will also perform routine tasks such as stocking consumables, preparation of media, reagents, and samples, and coordinating biohazardous waste handling, and assisting with regular organization and maintenance of inventory. This role will support both the operations and biology teams, and requires the dynamic ability and mentality to roll up your sleeves and take on ad-hoc support as needed.
Requirements and Expectations
Operating and Improving
Be process oriented and determined to find optimal approaches for cell culture process and techniques, lab maintenance, and protocols, considering efficiency and effectiveness. Provide insights and recommendations based on data and feedback sessions to improve lab processes and workflows. Collaborate to prioritize tasks and projects, ensuring alignment with business objectives. Maintain systems for sharing knowledge and best practices among lab members, and support the implementation and adoption of new lab technologies and methodologies. Use data-driven insights to make informed decisions and drive continuous improvement in maintenance of cell inventory and lab operations.
Teamwork and communication
You thrive in a team-oriented environment, where collaboration and communication are key to achieving our collective goals. Support cross-functional initiatives to streamline lab processes and enhance collaboration. Proactively identify and address risks and roadblocks to ensure your role in project timelines are met. Be a clear communicator of progress, outcomes, and challenges to relevant stakeholders in a clear and timely manner. Be able to document your learnings in a data-driven manner and are excited to share them with others.
Adaptability and flexibility
Possess strong problem-solving skills to troubleshoot experimental and operational issues, identify root causes, and implement effective solutions. Bounce back from failures, learn from them, and persist in your pursuit of laboratory excellence. You possess strong analytical skills, attention to detail, and are always on the lookout for ways to make our systems simpler and more efficient - whether through consolidating systems, overhauling existing systems, or updating documentation. No detail is too small to improve, and no imperfection too minor to correct.
Qualifications
BS/MS in Biology, Biochemistry, Molecular Biology, Biomedical Engineering or a related Life Sciences field
Minimum 2-3 years of experience in an industry setting, particularly with primary cell culture
Demonstrated experience in cell and molecular biology techniques (e.g., cell-based assays, flow cytometry, qPCR, ELISA, microscopy and aseptic technique)
Demonstrated experience with lab automation or high-throughput systems (e.g., liquid handlers, robotic platforms) or supporting automated workflows (setup, monitoring, basic troubleshooting) is a plus
Familiarity with basic EH&S and BSL2 safety
Detail-oriented with data-driven problem-solving and organizational skills
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a team environment
Familiarity with inventory management software and electronic lab notebooks
Vivodyne, Inc. is an equal opportunity employer. Vivodyne complies with all laws respecting equal employment opportunity and does not discriminate against applicants with regard to any protected characteristic as defined by federal, state, and local law.
Compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee's geographic location.
Pay Range$70,000-$110,000 USD
$70k-110k yearly Auto-Apply 14d ago
Quality Operations Specialist
Welbehealth
Operations associate job in Dover, DE
WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits
**Essential Job Duties:**
+ Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities
+ Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures
+ Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms
+ Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations
+ Assist with auditing and ensuring timely completion of all regulatory requirements
+ Gather universe data elements for PACE and mock audits, and support data requests during audits
+ Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed
**Job Requirements:**
+ Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted
+ Minimum of two (2) years of work experience in QI in a healthcare setting
+ Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired
+ Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets
+ Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience
+ Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations
**Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
+ Standard business working hours
+ Full medical, dental, and vision insurance, beginning day one
+ Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
+ And additional benefits
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$68,640-$89,535 USD
**COVID-19 Vaccination Policy**
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
**Our Commitment to Diversity, Equity and Inclusion**
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
**Beware of Scams**
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$68.6k-89.5k yearly Easy Apply 6d ago
Operations Specialist
Corporate Synergies 3.9
Operations associate job in Camden, NJ
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Operations Specialist to their Corporate Synergies team in Philly Metro Region.
We're looking for a BenefitsVIP Operations Specialist to help us keep our client experience seamless and accurate. In this full-time role, you'll work closely with our Operations Lead and Account Management team to ensure plan information is precise and up-to-date, empowering our BenefitsVIP Representatives to provide top-tier support. You'll also collaborate with our mobile app vendor to keep the BenefitsVIP Mobile platform current and user-friendly. This is a great opportunity to make a real impact on client experience.
Essential Functions:
Audit and maintain plan information for accuracy and completeness.
Create and update Client Servicing Notes and Carrier Contacts.
Partner with Account Management to verify and update plan details.
Coordinate with our mobile app vendor to ensure accurate plan data on BenefitsVIP Mobile.
Maintain data integrity through meticulous and efficient data entry.
Support additional BenefitsVIP Operations tasks as needed.
Competencies & Qualifications:
Strong verbal and written communication skills.
Exceptional attention to detail and accuracy in data entry.
Ability to prioritize, take initiative, and meet deadlines in a fast-paced environment.
Excellent organizational and time management skills.
Collaborative team player with effective communication skills.
Familiarity with benefits administration or employee benefits is a plus.
Proficiency in Microsoft Office Suite and comfort with digital platforms.
This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees.
Pay Transparency Range$19-$21.50 USD
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
$67k-100k yearly est. Auto-Apply 39d ago
Recycling Operation Specialist (Scale Operator/Weighmaster) - New Castle
EMR Metal Recycling
Operations associate job in New Castle, DE
Listen... Start your career in recycling, sustainability and materials processing industry by joining a growing team that values safety, precision, and exceptional customer service. As a Recycling Operations Specialist at EMR, you'll play a vital role in daily yard and scale operations-directing traffic, weighing and recording materials, and providing clear, courteous communication to every customer. If you're detail-oriented, safety-minded, and enjoy an active, customer-focused environment, we want to meet you.
What You'll Do
Safely direct customer and vehicle traffic through the yard and weigh scale area.
Collaborate with the yard operations team to support efficiency and customer satisfaction.
Accurately weigh and record incoming/outgoing materials using the Weighmaster system.
Identify and grade various metals and recyclable materials.
Issue tickets and payments based on verified weights, grades, and pricing.
Communicate yard procedures, direct material drop-offs, and ensure smooth flow of operations.
What You Bring
High attention to detail and accuracy
Excellent communication and customer service skills
Ability to stay calm and professional under pressure
Strong problem-solving skills and initiative
Knowledge of different metals/materials preferred
Basic computer proficiency for transaction recording
Education & Experience
High school diploma or equivalent required
2+ years of experience in customer service, recycling, waste management, or yard operations
1+ year of experience working directly with the public
Why Join EMR?
You'll be part of a team that values safety, respect, and continuous improvement. We offer opportunities to grow, learn, and make an impact every day. The compensation range for this position is dependent on factors such as relevant work experience, specialized skills, industry knowledge, work location, and alignment with similar roles. EMR offers a competitive benefit package that includes health, dental, and vision coverage, group life insurance (3x base pay), paid time off, 401(k) plan with company match, and more. Additional compensation may include quarterly location performance bonuses.
IND01
$50k-82k yearly est. 55d ago
Bilingual Operations Specialist
Port To Port International
Operations associate job in New Castle, DE
Full-time Description
Job Purpose: Responsible for accurately documenting, tracking, and coordinating the vehicles that come into Port to port. You will support the Operations department by assisting the Shipping and Receiving team in achieving an efficient and error-free shipping process for your customers. This position reports directly to the Operations Supervisor and Managers.
Essential Responsibilities:
· Request booking details from the Shipping Companies to enter in the BNI.
· Upload the CCR to the BNI, including the material used for loading.
· Request for Pick Ups Numbers to Shipping Companies.
· Assist and coordinate Container Carriers as instructed by Ops.
· Enter Inspections in the BNI system and include the image depending on volume.
· Enter locations in the BNI
· Inspection Error Control.
· Respond to Photo requests.
· Assisting in general operations
· Walk-In Customer Service and Telephone Customer Service.
· Control of daily photos of the load (loading)
· Reception of tow truck drivers, including noting if/when the tow truck driver brought the car and if it was brought in with the title.
· Payment to the towing companies, income of the payment in the BNI, and payments of clients that cancel in the office.
· Entry of Storage in the BNI with a corresponding storage fee depending on who must pay the storage.
· Control of Photos of Vehicles Received.
Requirements
Requirements:
· High School Diploma
· Strong problem-solving skills
· Proficient in Microsoft Word, Excel, and PowerPoint
· Work effectively in a fast-paced environment
· Strong computer and internet skills.
· Must be Bilingual Spanish/English.
· Ability to multi-task. Exceptional attention to detail.
· Self-motivated with a strong sense of urgency, performs well under stress.
· Strong interpersonal skills to communicate effectively with all levels of personnel
· Must pass background screen and drug tests.
$50k-82k yearly est. 30d ago
Store Operations Specialist
at Home Group
Operations associate job in Village Green-Green Ridge, PA
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store OperationsAssociate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
$51k-84k yearly est. Auto-Apply 60d+ ago
Institutional Operations Associate
Glenmede Trust Co 4.6
Operations associate job in Philadelphia, PA
Empowering Financial Futures.
For more than 65 years, Glenmede's independent ownership, innovation and unwavering commitment to our clients have made us a trusted partner for private wealth, endowment & foundation, and investment management clients.
Our people are invaluable. Through a team-oriented environment, your knowledge, expertise and varied backgrounds contribute to thoughtful innovation. Our culture fosters opportunities for continuous career growth and development in all areas of the organization. Working at Glenmede, you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique.
This position will operate in a hybrid work environment, 3 days per week in the office (Philadelphia, PA).
OVERVIEW:
Glenmede is seeking an Institutional OperationsAssociate to join our team. The person in this role will report to Glenmede's Director of Institutional Operations. This role is pivotal in advancing institutional client performance and analytical reporting as well as delivering broad support to our clients and internal teams. Glenmede's client portfolios include investments in public equity funds, private growth equity and buyout funds, venture capital funds, hedge funds, real assets, fixed income and direct co-investments. A critical component of the role will involve deep engagement in the implementation and ongoing utilization of an Investment Book of Record (IBOR) and performance reporting platform.
RESPONSIBILITIES:
IBOR/Platform Implementation & Reporting
Serve as a key contributor to the implementation of the firm's investment reporting and Investment Book of Record (IBOR) platform.
Collaborate with internal stakeholders and external vendors to ensure data integrity, system integration, and reporting accuracy.
Act as a subject matter expert and lead resource for ongoing system enhancements and data/reporting needs.
Collaborate on project plan and help manage the onboarding of Glenmede client data to a newly selected provider.
Investment Operations & Client Reporting
Reconcile and process investment transactions across internal systems to support accurate, timely reporting for the firm's largest clients.
Support the design and ongoing production of performance, liquidity, exposure, and pro forma portfolio and cash flow reports.
Coordinate the monthly close process, ensuring accurate performance reporting and client deliverables.
Coordinate with managers, fund administrators, and service providers to gather transparency, compliance, ESG, and DEI-related data.
Research & Relationship Support
Maintain the operational components of the firm's research management system, ensuring timely capture of manager documentation.
Assist in the preparation of materials for client investment committee meetings.
Partner with client service teams to respond to client and auditor inquiries.
Support the onboarding of new institutional client relationships by coordinating data collection, documentation, and systems setup.
Firm Building
Engage in department-specific and firm-wide initiatives to complete corporate initiatives, projects, and business analysis supporting Glenmede's strategic goals. Ability and willingness to contribute to the advancement of team, office and business capabilities. Perform other duties as required by position.
A commitment to ethical principles and professional standards, acting with transparency, fairness and desire to prioritize the best interest of clients. Upholds confidentiality, avoids conflicts of interest, and ensures all actions align with legal and regulatory requirements.
REQUIRED QUALIFICATIONS:
Bachelor's degree in Accounting, Finance, Economics or a related field.
2+ years of experience in fund accounting, investment operations, performance measurement or a related function in an endowment, foundation, pension, OCIO, bank or other asset management firm.
Proficiency with performance measurement tools and software, as well as advanced Excel skills.
PREFERRED QUALIFICATIONS:
Certifications: CPA, CFA, CIPM or other relevant professional certifications.
Experience with or exposure to IBOR and portfolio management platforms such as MSCI Total Plan, Addepar, Solovis or similar systems.
Knowledge of various investment instruments including private equity, hedge funds, stocks, and bonds, plus general knowledge of investment accounting and performance practices for multi-asset class portfolios.
Strong analytical and quantitative skills with the ability to interpret complex data and generate meaningful insights.
Excellent written and verbal communication skills, with the ability to present information clearly and concisely to all stakeholders.
High level of precision and attention to detail in all work products and a fundamental commitment to ensuring client reporting is accurate.
Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit ************************
Our Benefits Overview:
-Competitive health and welfare benefits, including company HSA contributions
-Numerous voluntary benefit choices available
-Superior 401k match
-Tuition reimbursement
-Company subsidized commuter benefits
-Generous paid time off, including parental leave
-Plus more!
Glenmede is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Glenmede is committed to the principle of equal employment opportunity for all employees and applicants and to providing employees with a work environment free of discrimination, retaliation, and harassment. All employment decisions, including hiring decisions, at Glenmede are based on business needs, job requirements and individual qualifications in full compliance with all local, state and federal laws prohibiting discrimination on the basis of any status protected by the laws or regulations in the locations where we operate. Glenmede will not tolerate discrimination or harassment based on any of these characteristics. ****************************************************
** We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede.
#LI-Hybrid
$66k-116k yearly est. Auto-Apply 60d+ ago
Store Operations Associate
Uniqlo 4.1
Operations associate job in Philadelphia, PA
The ideal OperationsAssociate is independent, motivated, results oriented and committed to providing outstanding customer experiences every day. We're seeking candidates who are tech savvy and have strong operations skills to be part of our store operation's team.
Key Responsibilities:
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customer's orders following quality, packing and shipping standards
Utilize inventory management systems (RFID) to scan, process and research merchandise shipments in accordance with our inventory control processes
Assist in maintaining clean and organized selling floors and stockrooms
Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
Support sales floor team with customer service related tasks if needed (cash wrap, fitting room, replenishment and etc.)
Transfer products in/out, ship backs and mail in returns
Follow all company policies and procedures and notify management of any infractions
Benefits:
Full-Time, hourly position: The Company provides:
Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
Flexible spending and commuter benefits accounts
15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
401K (with employer matching);
Part-Time, hourly position: The Company provides:
Commuter benefits accounts
Sick leave per calendar year, earned under MA PSSL
1.5 times the employee's regular rate for all hours worked on stated holidays
401K (with employer matching)
Career advancement opportunities for driven team members who consistently deliver strong results.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$21k-27k yearly est. Auto-Apply 60d+ ago
Senior Product Operations Associate
Jpmorgan Chase & Co 4.8
Operations associate job in Wilmington, DE
JobID: 210680871 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $91,200.00-$140,000.00 The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products.
As a Senior Product OperationsAssociate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence.
Job responsibilities
* Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed
* Monitor product performance and report on key operational metrics to identify trends and areas for improvement
* Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders
* Coordinate issue management by opening, tracking, and resolving issue from end-to-end
* Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions
* Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution
* Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners)
Required qualifications, capabilities, and skills
* 4+ years of professional experience
* Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata)
* Understanding of basic tech software functionalities (API, logs, JIRA)
* Proven track record of managing production and operational issues
* Strong organizational skills and effective verbal and written communication skills
* Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision
* Controls-focused mindset
Preferred qualifications, capabilities, and skills
* 1+ year data analyst experience
* Experience with C3 green screens, Admin Tool, and/or ServiceNow
* Experience supporting product development
* LLM suite knowledge
* Knowledge of Chase organization, processes, systems
How much does an operations associate earn in Vineland, NJ?
The average operations associate in Vineland, NJ earns between $37,000 and $125,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.
Average operations associate salary in Vineland, NJ