Operations associate jobs in Visalia, CA

Customer Operations Associate (Temp-to-Perm) Pay: up to $28/hr (DOE) | Temp-to-Perm opportunity Industry: Wholesale / Apparel / Footwear About the Company We are a global company specializing in sports, lifestyle, and footwear products. Our brands are sold in multiple countries through both direct and wholesale channels. We value innovation, collaboration, and creativity, and offer employees opportunities for growth, learning, and development in a dynamic, fast-paced environment. Role Overview The Customer Operations Associate is responsible for managing and nurturing customer relationships, supporting a portfolio of key accounts, and ensuring timely order fulfillment. This role focuses on delivering a high-quality customer experience while collaborating with internal teams such as Sales, Distribution, Credit, and Operations. Primary Responsibilities Order Management & EDI Coordination Process EDI, manual, and B2B orders; provide confirmations/recaps and communicate any order impacts. Manage day-to-day order execution for assigned accounts to ensure on-time, in-full delivery. Handle cancellations, returns, credits, debits, and value-added service requests. Work cross-functionally to ensure smooth order flow in line with business and customer requirements. Validate EDI transactions and resolve discrepancies. Generate and analyze daily order reports and proactively address issues. Customer Service & Relationship Management Build and maintain strong relationships with key customers and internal teams. Serve as the primary point of contact for assigned key accounts, supporting escalations as needed. Create and maintain account SOPs for assigned customers. Assist with special projects or initiatives as assigned by management. Process Optimization & Automation Identify process inefficiencies and recommend improvements. Assist in implementing tools, technologies, and best practices to improve operational efficiency and reduce manual work. Qualifications & Experience 2+ years in Key Account management, Wholesale Customer Service, or Customer Operations. 2+ years of experience with end-to-end EDI order processing and troubleshooting. Salesforce and SAP experience a plus. Experience in Wholesale Customer Service or Operations in Apparel, Footwear, or similar industries preferred. Proficient in Microsoft Office, especially Excel. Strong analytical, problem-solving, and cross-functional collaboration skills. Ability to thrive in a fast-paced, evolving environment with multiple priorities.

About Us Gala Circle is a service provider offering integrated cutting-edge technology solutions for North American enterprises. It focuses on helping enterprises achieve business growth, efficiency improvement, and innovation, covering multiple industries such as catering and retail. Its core services consist of four major segments: 1.Ecological Operation Integration: Including alliance ecosystem restructuring, and cost reduction through centralized procurement. 2.Marketing & Customer Operations: Providing omnichannel social marketing, private domain establishment, and membership system services. 3.Payment & Compliance: Launching comprehensive payment solutions tailored to the North American market (covering major payment methods), while ensuring transaction security, compliance, and tax support. 4.Customized Technology Development: Covering systems such as CRM/ERP/HRM, industry-specific platforms, and SaaS/API integration. Key Responsibilities: Hardware & Technical Support: Assist with the coordination and tracking of hardware shipments. Support installation processes to ensure smooth deployment. Provide basic software guidance and troubleshooting assistance to users. Operational & Community Engagement: Maintain organized documentation of operational procedures. Assist in fostering strong relationships with customers and stakeholders. Support internal teams in cross-departmental operational initiatives. Qualifications: Strong communication and organizational skills. Basic technical proficiency with the ability to troubleshoot minor issues. Ability to work collaboratively with multiple teams. Adaptability and a proactive approach in a dynamic work environment. Bilingual proficiency in Spanish is a plus. Additional Information: This is a paid internship opportunity,20hours/week. The role is based at 1580 Oakland Rd San Jose, CA 95131. Future visa sponsorship opportunities may be available for eligible candidates. Equal Opportunity Employer Statement: Gala Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, ethnicity, gender, age, disability, or any other legally protected status.

City: Burbank, CA Onsite/ Hybrid/ Remote: Hybrid (4 days a week onsite) Duration: 12 months Work Authorization: GC, USC, All valid EADs except OPT, CPT, H1B Must Have: Aspera On Cloud Media Asset Management systems Data I O workflows OTT and streaming workflows Adobe Premiere Pro Video and audio transcoding ProRes and proxy file creation Timed text and subtitle workflows HDR and SDR color workflows MediaInfo Dolby Vision tools Responsibilities: Process and manage media assets in a high volume environment Traffic media using internal and cloud based tools Prepare media for OTT and streaming distribution Perform editorial updates for technical compliance Measure and validate audio loudness Review and remediate timed text files Transfer media using cloud delivery platforms Troubleshoot file issues and recommend fixes Validate metadata and segment timing Support reporting and operational metrics Qualifications: 2 plus years in media operations or asset preparation Strong understanding of digital media formats and workflows Experience with short form and multi format content High attention to detail and quality Ability to work in a fast paced team environment High School Diploma

WHO ARE WE: TTI is a health-tech startup helping patients and organizations leverage electronic Patient-Reported Outcomes (ePRO) and Real-World Data to improve health outcomes. TTI's leading mobile application, Wave Health, helps patients fight cancer or chronic disease by empowering them with unique health insights based on their own data. POSITION SUMMARY: We are seeking a highly detail-oriented, proactive, and process-driven Operations Coordinator (OC) to oversee TTI's customer communication, support operations, and various compliance-related workflows. This role supports the Product and Engineering Teams by coordinating necessary input and documentation required for TTI's official Standard Operating Procedures (SOPs), such as Issue Identification and Resolution, Change Management, and Post-Market Surveillance. The OC will be responsible for several compliance-driven activities, including coordination with the company's PRRC (Person Responsible for Regulatory Compliance). Additionally, this role will support TTI's Human Factors Engineering by conducting user interviews when applicable, gathering structured feedback, and helping translate user analytics/insights into product suggestions/feedback. The OC may also support Patient Engagement projects such as writing educational content, blogs, or patient-facing materials. The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and can balance precise documentation with empathetic customer communication. YOUR RESPONSIBILITIES: Customer Support & Daily Operations Manage support email inboxes through HelpScout and respond promptly to customer questions. Route inquiries to the appropriate departments and follow up with the product team until the issue is resolved. Maintain clear communication with users about updates, timelines, and issue outcomes. Log and document all customer interactions to maintain a complete audit trail. Issue Resolution & Change Management Supporting the Issue Resolution Process: receive reports, create Jira tickets, follow progress, and confirm completion. Track, prioritize, and communicate changes to internal teams and stakeholders. Compliance & Post-Market Processes Handle Feedback and Complaint Management according to established policies. Manage Customer Requests such as Account Deletion, Subscription Cancellation, and Data Export Requests. Support Post-Market Surveillance reporting and compliance monitoring. Collaborate closely with the PRRC and share regulatory updates with relevant internal teams. Human Factors & User Research Conduct usability interviews and gather structured user feedback. Analyze insights and provide summaries to inform product improvements. Patient Engagement & Content Support (as needed) Assist with content creation for patient materials, FAQs, blogs, and educational content. Support outreach or engagement activities depending on team needs and workload. YOUR QUALIFICATIONS: Bachelor's degree in Health Sciences, Business, Communications, Psychology, Human Factors, or a related field. 2-4 years experience in support operations, SaaS support, or digital health. Extremely detail-oriented with the ability to track small changes and procedures. Strong communication skills, both written and verbal. Experience with support tools (HelpScout, Zendesk, or similar) and ticketing systems (Jira preferred). Ability to work independently and collaboratively across departments. Preferred Experience in digital health, medical technology, or regulated industries. Understanding of Human Factors, usability testing, or patient experience research. Ability to summarize technical issues clearly for both users and internal teams. Familiarity with compliance-driven environments (e.g., MDR, FDA, or similar frameworks). Who You Are Extremely detail-oriented - you catch inconsistencies and track workflows effortlessly. Process-driven - you can follow established protocols and help improve them. Empathetic and customer-focused - you are passionate about helping patients and work to improve the patient experience. A strong communicator - both written and verbal, with clarity and consistency. A proactive collaborator - comfortable working with many teams and juggling multiple priorities. Organized and reliable - able to maintain documentation, logs, and audit trails. JOB DETAILS: Full-time position, in-person at El Segundo office Opportunities for professional development and cross-functional learning Salary: Roughly $70k Check out TTI and Wave Health at the below links: Treatment Technologies & Insights - ***************** Wave Health App - *************************** Wave Health App, your health companion - ******************************************* Social media links: Wave Health App Instagram: **************************************** (@wavehealthapp) Wave Health App Twitter: ********************************* (@wavehealthapp) Wave Health App Facebook: ***************************************

We are looking for a detail-oriented and tech-savvy DTC Ops Specialist to join our growing apparel brand. This entry-level role will become the in-house expert on our operations platform and will own all backend setup for our direct-to-consumer (DTC) website sales. You will ensure products are accurately uploaded, data flows seamlessly between Odoo and Shopify, and systems run smoothly to support product launches and day-to-day operations. Responsibilities Become the subject matter expert in Odoo, learning and mastering system functions. Own backend setup for all DTC products, including imports for launches, data imports, and inventory syncing. Ensure every product has correct images, descriptions, pricing, and categories (tags or other grouping details) across our systems. Upload new inventory when received and coordinate sales price uploads to align with promotions. Monitor system performance and troubleshoot issues to maintain accurate data flow. Manage reporting, including capacity reports for operators and other production-related metrics. Qualifications Bachelor's degree in a related field (Business, Supply Chain, Operations, or similar). 1+ year of experience in operations, data management, or a related role (internships count). High attention to detail and accuracy in data entry and product information. Proficiency with computers and strong Excel or Google Sheets skills (formulas, VLOOKUP, pivot tables). Experience with Shopify and Odoo are a plus. Problem-solving mindset and ability to troubleshoot system or data issues. Strong organizational and time management skills to handle multiple projects and deadlines. Clear written and verbal communication to work effectively with internal teams. Ability to work in a fast-paced environment. Why Join Us Work with a dynamic team in a growing apparel brand. Hybrid work model - in office 3 days a week. Competitive pay at $26 per hour, health benefits, PTO, and 401(k).

Employment Type: Full-Time Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit ***************** The Opportunity Plug is seeking an Operations Coordinator to manage essential processes that keep our platform running smoothly in a proactive manner. You'll work closely with the Sales team to verify dealer eligibility, research and list vehicles for sale, and oversee post-sale transactions such as payments, title processing, and transportation dispatching. Additionally, you'll handle customer concerns and collaborate across teams to improve workflows. This role is perfect for someone detail-oriented and excited to contribute to Plug's mission of revolutionizing the EV market. What You'll Do... Operational Support: Assist in the day-to-day coordination of Plug's auction operations, including customer onboarding, inventory management and transaction monitoring. Collaborate with the Sales team to serve as a checks and balances point, ensuring compliance for onboarding dealers. Dealer & Vehicle Management: Research and verify vehicle information to onboard and list vehicles for sale on Plug's platform. Handle post-sale transactions, including but not limited to: Payments Title processing Transportation dispatching Coordination of optional services Arbitration management Process Optimization: Work cross-functionally to regularly review and improve operational processes, ensuring scalability and efficiency. Partner with the product team to provide feedback and enhance tools and systems to support operations. Customer Coordination: Serve as the primary point of contact for buyers and sellers during operational processes, ensuring a seamless transaction experience. Data Management & Reporting: Maintain detailed records of auction activity and generate reports for internal stakeholders. Leverage CRM tools (e.g., Hubspot) and inventory systems to manage operational data effectively. Cross-Functional Collaboration: Partner with leadership to align operations with company-wide goals and objectives. Act as a liaison between sales, product, and operations teams to ensure smooth cross-departmental communication. What You'll Bring... 1-3 years of experience in operations, logistics, or a similar role, preferably in a startup, automotive, or technology sector. Familiarity with operational tools and systems such as CRMs (e.g., Hubspot) and inventory management platforms. Exceptional organizational and multitasking abilities. Strong communication and interpersonal skills for cross-team collaboration and customer interaction. Analytical mindset to identify issues and recommend data-driven solutions. Passion for contributing to the EV market and a sustainable future. Adaptability to thrive in a fast-paced, evolving environment. Attention to detail and commitment to operational excellence. Compensation & Benefits W2 Salary: $70,000 - $75,000 Medical, Dental, Vision This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Next Steps: Ready to build something from scratch and lead with impact? We'd love to meet you. Email ****************** with your best pitch as to why we should connect with you!

We are seeking a highly organized, detail-driven Business Operations Coordinator to support a senior executive based in San Clemente, CA. This role is ideal for someone who thrives in a fast-paced environment, communicates exceptionally well, and takes pride in producing accurate, polished work. The Business Operations Coordinator role is a hybrid of two positions, Executive Assistant (~50% of your work) and Administrative Assistant (~50% of your work). If you enjoy staying ahead of tasks, managing details, and keeping operations running smoothly, this role offers stability, variety, and meaningful responsibility. Role Overview As the Business Operations Coordinator, you will provide direct administrative support and executive assistance, managing digital workflows, preparing documents, coordinating communication, and helping streamline day-to-day operations. You will be relied upon for professionalism, discretion, attention to detail, and your ability to stay organized while juggling multiple priorities. This is an in-person position for candidates living in or within 30 minutes of San Clemente. Responsibilities Use the digital systems provided to perform this role (we are fully digital) Draft, proofread, and prepare professional correspondence, letters, and documents Maintain calendars, schedule appointments, and coordinate meetings Organize digital files, manage email communication, and track follow-up tasks Assist with recordkeeping, data entry, and digital documentation Prepare reports, summaries, and written materials with strong attention to detail Support internal and external communication with professionalism and warmth Help organize priorities and ensure deadlines are met Use Microsoft Word, Excel, Outlook, and other digital tools efficiently Assist with errands, research, and day-to-day administrative needs Maintain confidentiality and handle sensitive information responsibly Qualifications & Skills Excellent writing, proofreading, and communication skills Honest, dependable, and committed to professional integrity Positive, professional demeanor when interacting with colleagues, partners, and vendors Fast, accurate typist (50+ WPM preferred) with strong spelling and grammar Detail-oriented with careful adherence to processes, instructions, and documentation Highly organized and able to multitask in a fast-moving environment Comfortable working in a fully digital workflow; proficient in Microsoft Word, Excel, and Outlook Quick learner with strong problem-solving skills and critical thinking ability Reliable transportation and valid driver's license Local to San Clemente or within a 30-minute commute Schedule & Compensation Full-time position, in person Monday-Friday, 9:00am - 6:00pm $17.25/ hour; 40 hours per week Stable, consistent schedule with long-term growth potential Preferred Prior experience as an Executive Assistant or Administrative Assistant Experience supporting a leadership role or managing multiple priorities Application Instructions Please include your résumé Serious applicants should provide a thoughtful cover letter explaining why you believe you are a strong fit for this role Job Type: Full-time Benefits: 401(k) 401(k) matching

The Role of Operations Dispatch Specilaist Under limited supervision, schedules and dispatches workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Essential Responsibilities * Provides administrative and clerical support to the operations department which may include calendaring, creating correspondence, developing reports, planning meetings and events, answering phones and other duties as assigned. * Prepares daily work and run schedules. * Determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications. * Orders supplies and equipment, and issues them to personnel. * Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules. * Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. * Confers with customers or supervising personnel in order to address questions, problems, and requests for service or equipment. * Other duties assigned. Qualifications * High school diploma or GED required. * Bachelor's degree preferred. * Six years of related administrative experience. Recology Offers * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. Supplemental Information Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Located in the heart of Silicon Valley, Tenergy is a total power solution provider in the rechargeable battery and renewable energy industry. With over 20 years of reputation and track record, Tenergy is a recognized leading battery brand and Power solution partner in the fast growing renewable energy sector. Tenergy serves broad spectrums of customers for their applications including consumer electronics smart devices, industrial application, medical, electrical transportation and power storage. The application and business possibility with our products is endless with increasing needs for mobility and durable power. Tenergy offers competitive products in the market due to our global logistics, scale, quality, and commitment to customer satisfaction. Job Description This is a direct hire position. We are looking for a Warehouse Shipping/Receiving/Packing Operation Specialist to join our team. The candidate will be responsible for receiving and sorting incoming shipments, verifying orders, stocking shelves, pick and pack orders. The successful candidate will have excellent organizational skills, attention to detail, and the ability to work independently. This is an excellent opportunity for an individual who is looking for a stable long term career in a reputable company to develop their skills in a technology industry. Responsibilities may include: Accurately pulls, fills, packs and sets up orders for outgoing shipment or inhouse assembly production. Unload incoming shipments and verify contents against packing slips. Check for damaged goods and report any discrepancies to the supervisor. Receive, store, and distribute products within the warehouse. Maintain accurate records of all incoming and outgoing shipments. Ensure that all safety procedures are followed while handling materials. Keep track of inventory levels and report any discrepancies to the supervisor. Order processing and logistics when applicable Job Type: Full-time Monday to Friday 8:30am-5:00pm Pay: $20.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Vision insurance

WHO WE ARE: Flighthouse is the leading digital entertainment brand for the next generation. A multi-platform media brand, Flighthouse is a top channel on TikTok with over 27 Million followers. Interactive, compelling and fully immersive, the Flighthouse brand strives to amplify and define culture through its original content, music curation and more. Guests have included Marshmello, Trippie Redd, YUNGBLUD, Charli and Dixie D'amelio, Addison Rae, Conan Gray, and more. Our marketing division, Flighthouse Media, works with top influencers, artists, labels and brands to create unique marketing campaigns. With the experience of growing our brand to be the largest on TikTok, the Flighthouse team understands the ins and outs of the platform. We simply know what works and, more importantly, what doesn't. Previous/current brand partnerships include Hollister, Tinder, Aussie, & more. WHAT YOU'LL BE DOING Participate in collaboration from content concept to production Ensure content and production creative meet brand expectations and style guidelines Collaborate on creative strategy for both unbranded and branded content and influencer campaigns Own set decoration and set build processes Organize, support and help optimize team creative processes Coordinate sourcing of contractors to execute content visual creative visions Develop and script creative concepts Work with production and creative leadership to optimize workflows and developmental processes

The overall purpose of this position is to assist in facilitating the business processes associated with IEEE Computer Society's Technical Communities Programs and Activities. This includes, but is not limited to, assisting in managing contracts, vendors and invoicing for Computer Society TC Activities business operation, managing a portfolio of administrative-heavy TC activities, maintaining tracking and databases of the TC Programs and Activities Department. The incumbent in this position works with Computer Society management, TCs and volunteer organizers, and other interested parties to ensure adherence to US and local laws as well as IEEE policies and various financial reporting standards, and contracts. The role typically reports to the Associate Director of TC Programs and Activities. The incumbent functions as an individual contributor and work is reviewed upon completion. This position must be able to function with minimal supervision, in a deadline-oriented environment, and is able to recommend changes in departmental and IEEE Computer Society procedures/processes for management review and approval. They will work with subject matter experts within the organization to create and present customer-centric improvements. They will nurture and expand relationships to influence strategically important outcomes. Key Responsibilities * Assist in managing contracts for new and returning TC Programs and Activities business operations * Assist in the contracting and payment process for 3rd party vendors * Report on financial status of TC Programs and Activities, including YTD, year to year, and future modeling. * Manage the customer invoicing and tracking process * Create final reports for programs and activities so that they can close in a timely manner * Assist with data entry into team Smartsheet database * Reviews application submissions to ensure compliance with established quality-related metrics. * Ensures processing of all applications and payment of IEEE required fees for specific portfolio * Works directly with the TC Activities Team and Computer Society Conference Activities Committee (CAC) to provide support for incoming applications * Implements efficiencies approved by CAC within the overall workflow * Review all new conference applications and work with CAC and TC Programs and Activities leadership to identify the appropriate technical committee for endorsement * For new programs and activities, work with the appropriate committee and internal staff to complete and approve the budget; ensure compliance with all IEEE policies governing all financially sponsored activities including sponsorship, banking, contracts, etc. * Track Commission and Points received by TC Programs and Activities Department * Provide feedback from TC Programs and Activities organizers on services offered, working towards improvements in services Education: * Bachelor's degree or equivalent experience Work Experience: * 3-5 years: * Must project a knowledgeable, confident and professional demeanor to staff, vendors/industry contacts and to volunteers, and be accepted as a reliable and go-to source of expertise * Write reports, correspondence and memoranda, as well as prepare PowerPoint presentations * Strong analytic and communication skills * Must have demonstrated organizational skills and the ability to work independently * If travelling internationally unexpired passport required * Command of various Microsoft Office Suite software applications, especially Word, Excel and PowerPoint * Email capability, preferably in Google applications Skills and Requirments: * Excellent organizational skills and the ability to manage multiple projects and deadlines * Self-starters, ability to work with minimal supervision, many interruptions, independently identify tasks & carry them out * Working knowledge of computers & software, Microsoft Office, e-mail and experience in maintaining a relational database * Proficiency working with an electronic sourcing and registration tool a plus (Cvent) * Ability to understand new technology and have the vision to integrate technologies into existing processes and systems * Intermediate to advanced knowledge in Windows, Excel, word processing, spreadsheets, PowerPoint, database * Ability to read and interpret correspondence (as stated in Writing skills) from volunteers and members as well as IEEE staff * Requires heavy interaction and necessary diplomacy with diverse staff and volunteer basis, including stakeholders in many departments, must have excellent communication skills and command of the English language * The ability to work with people of varying levels of management and from a variety of cultures * Excellent written communication is required. This position has a lot of correspondence with volunteers and other IEEE members. Must have the ability to write clearly, constructively and articulately. * Account/Portfolio Management experience preferred * Association event planning experience preferred, but not required * Must be committed to working both independently and as a team player * Ability to relate well with others, build relationships and constructively interact with a variety of employees, volunteers and vendors * Reliable and positive team player * Great attention to detail, thorough and accurate work and deliverables Salary Range: * $35-40/hr

Job DescriptionDescription: Manhattan West Enterprise Company (“Manhattan West”) is seeking an Operations Associate to join our alternative investments team. This is an excellent opportunity to join a modern and fast-growing investment firm that provides proprietary alternative investments across multiple asset classes including Venture Capital, Private Equity, Real Estate, Private Debt, and traditional equity and fixed income portfolios, as well as financial services including wealth management, business management, tax, and insurance services. This position will primarily be responsible for the administrative and client support functions of our alternative investments, with a particular focus on supporting our Late-Stage Venture (pre-IPO companies) efforts. About this Position: Located at Manhattan West's office in Century City, Los Angeles, CA Full-time, exempt 5 days in office Reports to the Director of Operations Responsibilities: Play an integral role in investment transactions from start to finish Perform administrative duties that support the team in daily business practices, including but not limited to the following. Prepare subscription documents Process and track wires Manage prospect and client communications Manage and update the client and prospective investor database Manage the finances of our funds and Special Purpose Vehicles (“SPVs”) Manage and update our data room Facilitate Nondisclosure agreements Assist in fund or entity formation documents Assist with audit and related audit confirmations Assist with special projects, such as business development, investor relations, preparing marketing materials, etc. an as-needed basis Communicate with our third-party service providers Review agreements and other documents associated with potential investments and coordinate with our legal and compliance teams Update and maintain capital tables Assist with investor distributions Additional duties as assigned by your Manager Skills: Must have attention-to-detail, project management skills and the ability to work efficiently on multiple transactions at once under tight deadlines Must possess a professional demeanor, have a strong work ethic and be highly self-motivated with the ability to work independently as well as in a team setting Ability to prioritize workload and shift attention among quickly changing priorities Ability to communicate complex matters concisely and effectively in oral and written form Excellent communication, presentation, time-management, and organizational skills Requirements: Bachelor's degree from an accredited 4-year institution 1-3 years of relevant experience in Client Services or relevant Financial Industry Expert in Excel Expertise in Microsoft Office and DocuSign Must be legally authorized to work in the United States Successful completion of background check and pre-employment assessments Ability to complete the essential functions of the job with or without reasonable accommodation Preferences: Alternative investments (venture, private equity, private credit, etc.) experience Orion wealth management software experience DocuSign experience Pitchbook experience Compensation: Salary range $85,000 - $105,000 based on qualifications and experience Discretionary bonus Featured Benefits: Medical, vision and dental insurance 401(k) plan Stock market holidays + Paid time off (PTO) Other fringe benefits as are made available to other similarly situated employees Manhattan West is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Manhattan West is committed to hiring practices that are free from unlawful discrimination. Manhattan West strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered persons, including interns, by co-workers, supervisors, managers, or third parties on the basis of a person's race, color, age (40 or older), religious creed, religious belief, observance, and practice, dress or grooming practices, national origin, ancestry, physical disability, mental disability, medical condition including any cancer-related physical or mental health impairment from a diagnosis, record, or history of cancer, a genetic characteristic genetic information including information about an individual's genetic tests, family members' genetic tests, family members' diseases or disorders, an individual's or family member's receipt of, or request for, genetic services, participation by an individual or their family member in clinical research that includes genetic services, marital status, sex, pregnancy, childbirth, breast feeding, medical conditions related to pregnancy, childbirth, or breast feeding, gender, gender expression, meaning a person's gender-related appearance or behavior, the perception of such appearance or behavior, whether or not stereotypically associated with the person's sex at birth, gender identity, meaning a person's internal understanding of their gender, or the perception of a person's gender identity, which may include male, female, a combination of male and female, neither male or female, a gender different from the person's sex assigned at birth, or transgender, sexual orientation including heterosexuality, homosexuality, bisexuality, military or veteran status, including past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. Requirements:

Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are looking for a Markets Success Associate with a strong knowledge of trading platforms to be our first line of support for a wide range of clients and investors for all things Figure Markets. This role will sit in the heart of the action: providing product, technical, and educational support along with working cross functionally with Risk Management, Engineers, People Operations, Accounting, and more. Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure Markets accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy and efficiency. What You'll Do Be the point of contact and advocate for retail and institutional clients and investors. Guide new users through the onboarding process to ensure seamless account creation and verification Educate Exchange clients and investors on Figure Markets and its products with knowledge and enthusiasm. Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction Promote brand recognition and loyalty by ensuring unrivaled support to our clients and investors via phone, chat interactions, and email. Leveraging data-driven insights, provide strategic recommendations to our Product Development team, influencing feature enhancements and ultimately contributing to the creation of an outstanding customer experience. Provide technical support and troubleshooting on a variety of potential issues. Triage and route the identification of technical bugs. Provide recommendations and track until resolved. Gather data-driven insights and analysis to operationalize and scale key processes. Recommend modifications and additions to the Team's guiding documents including relevant policies & procedures. Create cohesive and visually appealing and professional guides, flow charts, FAQs, and other content to support frictionless customer experiences. What We Look For 3+ years in a front line support and/or customer-facing role. 2+ years of experience working with trading or an exchange platform, preferred. Proven background in being a dependable and reliable team player. Flexibility and adaptability to ongoing refinements in process and structure. Confident, friendly, and compassionate communication skills. Successfully complete the required compliance training. A positive and problem-solving approach to customer service. Ability to instill trust and rapport with customers. BA/BS from an accredited university preferred. Process-driven organizational skills. A quick and flexible learning style with the ability to navigate new technology platforms. Salary Compensation Range: $29/hr-$33/hr 15% bonus target, paid quarterly This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

+ The successful candidate will serve as a general strategy consultant, expected to navigate complexity and drive organizational progress. + This role requires working cross-functionally with multiple teams, including Product Managers, Engineering, the Organic team, and regional Sales counterparts. The associate will primarily partner with senior leaders, typically Directors and VPs. **Responsibilities:** + Manage the process for setting and tracking organizational yearly objectives and quarterly commitments (OKRs) at the VP level. This includes performance tracking, analyzing reasons for underperformance (e.g., product, region, advertiser), navigating cross-functional challenges, and coordinating with teams to elevate key OKRs. + Lead the bi-weekly forum where Product teams and global sellers (across large and smaller clients) collaborate. + Responsibilities include setting the quarterly agenda, adjusting topics as needed, and ensuring an effective feedback loop between sellers and PMs. + Define and manage the agenda, content, topics, speakers, and cadence for team All Hands meetings, with a focus on resetting and improving meeting structure. + Run monthly surveys across the organization to gather workforce feedback. Responsibilities include analyzing results, identifying key takeaways, and presenting solutions and recommendations to leadership. **Experience:** + 5-6 years of experience in consulting or strategy roles within technology or other industries. + Background in top consulting firms (e.g., Deloitte, BCG, McKinsey) or other business consultancies. + Experience in Strategy and Operations roles at technology companies (e.g., LinkedIn, Meta, Amazon, TikTok). + Candidates with backgrounds in Banking or Corporate Strategy are also suitable. + Prior experience in Ads ecosystems (e.g., Facebook Ads) and Sales Operations is a strong plus. + Candidates should have prior experience handling similar responsibilities, even at a junior capacity. **Skills:** + Strong Program Management and Stakeholder Management skills. + Strategic Thinking, with the ability to structure complexity and manage interdependencies across products and initiatives. + Analytical Thinking and problem-solving. + Nice to Have: AI/ML experience applied in process management, change management, or stakeholder management. + Nice to Have: Basic SQL knowledge to run queries and interpret data. **Education:** + Bachelor's or equivalent experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Requirements WHAT YOU'LL NEED: Bachelor's Degree in any related field is preferred. 1-2 years of experience working in Operations or administrative functions is preferred. Working in an uncompromising sense of integrity and ethics, discretion and confidentiality A high quality of character and be honest, trustworthy and reliable Ability to establish and maintain cooperative and effective working relationships with others. Excellent knowledge of Google Suite, Slack, Adobe, Zoom is preferred Strong analytical, writing and organization skills Excellent time management skills with a proven ability to meet deadlines Strong initiative and leadership skills Ability to communicate effective Self-starter attitude WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer. Changes in the environment, such as the office or outdoors. Physical effort/lifting, such as sedentary- up to 15-20 pounds at times. SPECIAL CONDITIONS: Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to ************************. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited. Driver Positions: Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver's license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include: Suspended or revoked license Three or more moving violations in the past 36 months Any violations, including drugs, alcohol, controlled substances, within the past 24 months Reckless driving, including hit and runs, within the past 24 months At fault accidents, resulting in fatality or serious injury, within the past 5 years The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below: ************************************************************************************************************** For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued. NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee's introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor's responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time. BENEFITS & PERKS: Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth. EEO STATEMENT: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Please include references in your application.

The Strategy and Campaign Project and Operations Specialist plays a critical role in supporting the Associate Vice President for University Advancement Strategy and Campaigns (AVP-SC) and the units of Prospect Management and Stewardship within the Strategy and Campaigns department. The position organizes and performs a broad range of complex administrative duties in direct support of the Associate Vice President, and two director level managers. Duties will include but are not limited to taking the lead of high-priority initiatives, with a particular focus on campaign planning and execution, organizational goal setting, cross-divisional initiatives, and internal systems and processes. The Specialist will perform complex administrative, project management, and support functions, ensuring operational efficiency and alignment with university and division-wide strategic goals. The incumbent will manage projects from conception to completion and must be able work under pressure, handling a wide variety of activities with discretion and limited direction. Key Responsibilities * Provide high-level project planning, project coordination and logistical support for the University's comprehensive fundraising campaign * Monitor campaign timelines, track key deliverables across departments and coordinate with internal and external stakeholders to ensure critical milestones are met * Coordinate the execution of division-wide strategic projects and special initiatives led by the Vice President for University Advancement (VPUA) and/or the AVP-SC * Independently research, develop and analyze administrative policies and procedures for cross-divisional operations and internal systems and processes, recommending and evaluating proposed solutions * Organize and prepare materials for meetings, including recording and distributing accurate meeting notes for information flow to relevant stakeholders * Draft, proof and edit campaign and project-related communications, reports and presentation materials at the direction of the AVP-SC * Assist with planning and logistics for major divisional events, meetings, retreats and professional learning opportunities * Serve as a flexible resource to University Advancement departments for time-fixed or short-term project needs, such as data clean-up, event logistics, or policy documentation * Oversee general administrative and operational functions for the Strategy and Campaigns units and department * Oversee budget development and management, expenses, budget allocations and reconciliations for the department, working with the Director of Administrative & Financial Services and the Tower foundation * Process expenses, purchases and travel ensuring compliance with university and foundation policies * Draft and send routine correspondence on behalf of the AVP-SC (e.g., meeting notices, internal communications) and respond to emails, phone calls and messages to ensure timely, professional and appropriate responses to internal and external inquiries * Provide comprehensive calendar management for the AVP-SC, including scheduling complex meetings with high-level internal and external stakeholders (e.g., VPUA, deans, senior administrators) * Organize and prepare travel logistics, including completing travel requests and expense reports * Independently resolves problems and answers queries Knowledge, Skills & Abilities * Ability to communicate with constituents in a professional and respectful manner * Exceptional organizational, planning and time management skills, with the ability to handle multiple, competing work priorities in a fast-paced environment * Strong oral and written communication skills, including the ability to compose, edit and appropriately format professional correspondence and reports * Advanced ability to coordinate projects, track details accurately, and meet established deadlines * Ability to troubleshoot and proactively resolve common office administration problems and research, develop, analyze and implement procedures * Knowledge of budget management, expense tracking and financial reconciliation processes * Proficiency with Google Workspace applications, Microsoft Office Suite (Word, Excel, PowerPoint) and other software applications, including design, calendar and database management systems * Excellent customer service skills and the ability to communicate professionally and respectfully with a diverse group of constituents, including executive leadership, faculty, staff and major donors * Ability to manage and maintain highly confidential records and sensitive information with utmost discretion and professionalism * Knowledge and ability to analyze, interpret, compile, apply, integrate, and present complex data and information * Knowledge and ability to independently manage and implement complex projects Required Qualifications * A bachelor's degree and/or equivalent training * Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications * Three or more years of experience in project management or high-level administrative support in a complex organizational setting * Experience working in a university advancement/fundraising environment, particularly with campaign management and fundraising operations * Experience supporting senior-level staff and managing highly confidential information * Experience handling administrative issues involving the study, analysis and/or evaluation leading to the development or improvement of administrative policies, procedures, practices or programs Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,927/month - $7,207/month (Step 10 - Step 12) CSU Salary Range: $5,797/month - $8,445/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: December 8, 2025 through January 4, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Dec 08 2025 Pacific Standard Time Applications close:

We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. Job Description and Responsibilities: As Product Operations, you'll collaborate with software engineers, neuroengineers, animal trainers, mechanical engineers, and clinical team members to develop the next-generation human Brain-Computer Interface (BCI). The overarching responsibility of Product Operations is to be the interface between the Neuralink users and the other engineers of both the BCI application team and the broader company. As the bridge between the users and other engineers, there are two general roles Product Operations serve: Understand and communicate user needs: Interface with software and ML engineers to translate user needs into prioritized engineering goals Enhance user experience through supporting users with adopting the BCI, optimizing physical setup, and troubleshooting bugs Conduct user research through interviewing patients with quadriplegia, informing long-term product vision 2. Conduct and organize research experiments: Run daily sessions with clinical trial participants to evaluate neural decoding algorithms and user interface features (may require travel) Design experiment methodology (e.g. data collection practices, A/B tests, and qualitative frameworks) Analyze data and drive insights that guide R&D decisions (e.g. behavioral, BCI performance, and electrophysiological data) Run non-human primate (NHP) BCI research sessions Required Qualifications: Bachelor's Degree in a science or engineering field (e.g., neuroscience, biology, engineering, physics, software), or equivalent experience Excellent interpersonal and communication skills Experience working with users for a product or service Experience in data collection and analysis (in Python) Preferred Qualifications: Experience working with participants in clinical studies Experience prototyping and designing a product or service for users Proficiency in collecting physiological or other time-series data Experience collecting and analyzing user feedback Fast forward to 24:19 to learn more about our participants: Expected Compensation: The anticipated base salary for this position is expected to be within the following range. Your actual base pay will be determined by your job-related skills, experience, and relevant education or training. We also believe in aligning our employees' success with the company's long-term growth. As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees. Base Salary Range:$68,000-$114,000 USD What We Offer: Full-time employees are eligible for the following benefits listed below. An opportunity to change the world and work with some of the smartest and most talented experts from different fields Growth potential; we rapidly advance team members who have an outsized impact Excellent medical, dental, and vision insurance through a PPO plan Paid holidays Commuter benefits Meals provided Equity (RSUs) *Temporary Employees & Interns excluded 401(k) plan *Interns initially excluded until they work 1,000 hours Parental leave *Temporary Employees & Interns excluded Flexible time off *Temporary Employees & Interns excluded

ABOUT US K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass' to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match! WHAT WE'RE LOOKING FOR We are seeking a Retail Operations Associate who is a proven team player with a can-do attitude. This is a physically active role, where you will be responsible for fulfilling web orders, receiving inventory, maintaining organization of our warehouse, and supporting our local delivery and in-store pickup programs. If you are positive, hardworking, and looking for an opportunity to join a great company we want to hear from you! BENEFITS Medical/Dental/Vision insurance - K&L pays 100% of individual premium 401k plan, with company contribution 3 weeks of paid time off per year - time off accrual increases at 5 years of service 8 paid holidays Generous product discount Opportunities to advance in the wine and spirits industry PRINCIPAL RESPONSIBILITIES Check-in and stow product deliveries and transfers Consolidate, organize, and maintain paid customer orders in the Will-Call area Fulfill web orders and transfers from in-stock inventory Process credit cards for completed orders Maintain, update, and follow up on problem orders (missing items, credit card declines, etc.) Operate as a back-up driver for the local delivery program, must have a clean DMV record Provide high-level customer experience for all in-store and curbside pickup orders Contribute towards warehouse maintenance (sweeping, cardboard breakdown, etc.) Work in conjunction with retail operations manager to ensure a safe and organized facility REQUIREMENTS Positive attitude and willingness to learn Detail oriented and organized Must be able to work at least one weekend day, both days preferred Must have a clean driving record Must be able to lift and carry up to 50 lbs. Must be able to stand and walk up to 8 hours each day Ability to bend stoop, twist, and kneel frequently Ability to load, unload, and operate a hand truck safely Previous experience with Office 365, shipping software, warehouse technology, and handheld devices preferred Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers. K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: Supports operations team with discovery and training as necessary with AdaptHealth processes. Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. Develop and maintain working knowledge of current products and services offered by the company Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) Navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Meet quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. Collaborate with the Operations Team on exceptions and solutions within workflow processes Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies Assist with various projects and tasks as needed for various unique processes Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. Participate in the effort to create training materials and train client engagement and service teams Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position. Salary Description $17-$21/hr DOE