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  • Mail Services Specialist - Government Ops

    Commonwealth of Massachusetts 4.7company rating

    Operations associate job in Boston, MA

    A State Government Agency in Massachusetts is looking for a Mail Services Associate to manage mail operations effectively. Candidates should have at least two years of electronic data processing experience and the ability to operate various mail service equipment. This position offers a flexible hybrid work environment with competitive benefits and requires a proactive approach to tasks within the dynamic operational services division. #J-18808-Ljbffr
    $63k-88k yearly est. 3d ago
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  • Payroll & Operations Administrator

    ERSG Ltd.

    Operations associate job in Boston, MA

    ERSG is seeking a detail-oriented and proactive Payroll & Operations Administrator to join our Operations team in the U.S. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and is passionate about delivering high-quality administrative and logistical support across a dynamic business. You'll play a critical role in supporting our day-to-day operations, contributing to everything from contractor payroll, onboarding, compliance coordination & finance. If you're a fast learner, strong communicator, and natural problem-solver with prior experience in finance and operations, we'd love to hear from you. Responsibilities include: Support the main Operations centre (Orlando) with the processing of Payroll & Finance related transactions. Payrolls are high-volume and processed on a bi-weekly basis via ADP. The Accounts Receivable function is high-volume and adheres strictly to client requirements. Verify timekeeping records and ensure compliance with company policies and applicable wage and hour laws. Identify and recommend process improvements to increase efficiency and accuracy. Serve as the primary contact for all Boston contract & timekeeping and payroll-related questions. Escalating complex issues to the wider team as needed. Maintain records in timesheet and compliance systems; support the transition to a new integrated platform. Oversee contractor onboarding tasks such as background checks and drug testing. Book and monitor contractor travel arrangements and ensure timely payment of travel-related invoices. Collaborate with external vendors to troubleshoot urgent or time-sensitive operational issues. Prepare and issue contracts for candidates and clients, using templates provided by the legal team. Ensuring that all contractor compliance documentation is accurately collected and maintained in line with regulatory requirements. Manage contract renewals, documentation, and communication with clients and contractors. Support other operational initiatives and special projects as required. Manage general office tasks including supply ordering, vendor coordination, mail handling, and ad hoc support. About you: Fluent in English; additional languages are a plus. Prior Payroll & Finance experience required (ideally within the staffing sector). Proficiency in Microsoft Office Suite; experience with Bullhorn, ADP, Sage and RSM InTime would be preferred. Problem-solving mindset supporting the team to deliver exceptional service delivery focused on continuous improvement in a fast-paced environment. Highly detail-oriented with excellent organizational and multitasking abilities. Ability to communicate effectively both orally and in writing. Able to perform well under pressure with the ability to meet tight deadlines. Able to work independently as well as collaboratively in a team setting. Prior experience in Operations & Finance or similar roles desired.
    $54k-93k yearly est. 3d ago
  • Air Operations Group Specialist

    Collette 3.2company rating

    Operations associate job in Pawtucket, RI

    Collette is seeking an Air Operations Group Specialist to join our Air Team. This is preferably a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about people. So, what are you waiting for? Your journey starts here. Job Summary: Reporting to the Group Supervisor, Air Operations, this role is responsible for securing air for all group passengers and maintaining all air reservations for all passengers booked on their specified tour series assigned by the Manager of Air Operations. The primary goal of a Air Operations Group Specialist is to obtain the best possible air schedule for our clients while meeting the set profit margin for each program. The Specialist is expected to provide a timely turnaround of requests, with the objective of improving customer excellence. Primary Functions: Coordinate all air transportation for assigned tour series based on contracts and group pricing for all group passengers for assigned territories. Request air group blocks for groups of 10 or more passengers using existing air contract or negotiating an Ad-Hoc Contract with a carrier with which we do not have contracts. Some programs require an Air Series Block be requested once departure dates are set for that tour series. The Specialist will work with the Group Block Specialist and the Inventory Department to determine the number of seats and dates to request. Groups of 10 or less must be booked live in a GDS using air contracts whenever possible. Responsible for analyzing the air rate obtained and comparing the group pricing to ensure the expected profit margin, driven by the optimal air schedule pricing model. Offer alternatives when the best schedule does not meet this pricing model. Maintain air schedules for all passengers booked with air on their tour series. This includes and not limited to ensuring all seat requests are confirmed and meet customer expectations/preferences, submit all special requests, and work all schedule changes to be sure connections are legal and still meet requirements of the tour series. Handle any air emergencies while traveler is on tour whenever air needs to be altered. Release all air group blocks by deadline set by each carrier. This includes tracking all air blocks for profitability and utilization purposes. Proof air manifest 50 days prior to departure, to ensure that names, schedules, seat assignments, and special needs have been sent correctly to the airline carrier prior to ticketing for all passengers booked on their tour series. Research all service issues and determine the best action for recovery resolution and report back to the Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Knowledge and Skills: Bachelor's degree preferred, but not necessary. Two years' experience in air operations preferred. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment. Ability to communicate effectively, both orally and in writing. Ability to organize, prioritize, and schedule work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity. Ability to analyze and solve problems. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations, and Group Supervisor. Maintain assigned work area in a safe and orderly condition in accordance with company standards. Comply with all company rules and regulations. Pay range starting at $22.00/hr
    $22 hourly 3d ago
  • Operations Associate Co-op

    Wayfair LLC 4.4company rating

    Operations associate job in Boston, MA

    Program Dates: July 6th, 2026 - December 18th, 2026 is $23 per hour. This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday). At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN. Who We Are: Wayfair's Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain, from overseas production to the customer's front door. Top candidates will possess strong business acumen and an appetite for solving challenging business problems. This is a unique opportunity to help build another competitive advantage for Wayfair while growing your own communication, analytical, and cross-functional partnership skills. What You'll Do: * Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting * Work cross-functionally with a variety of teams across Operations * Monitor key performance indicators and work collaboratively to improve the quality of our logistics and supply chain operation * Create and deliver communication plans with external partners including suppliers, logistics, Wayfair's proprietary freight forwarding service (CastleGate Forwarding), and external 3rd party logistics companies (3PL) * Assist team in day to day operations and find ways to improve process efficiency What You'll Need: Basic Qualifications: * A student pursuing an undergraduate degree graduating between May 2027 - December 2029 in a relevant discipline (eg. Business Administration, Operations, Supply Chain/Logistics, Economics, Management) * 3.0 GPA minimum * Must be returning to the course of study following completion of the Co-op * Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from July 6 to December 18, 2026 in our Boston office * You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future Preferred Qualifications: * Excellent communication, both written and verbally * Collaborative mindset that thrives as part of a team * Data and process-oriented, demonstrated ability to continuously learn new tools * High attention to detail and proven ability to consider multiple priorities simultaneously * Ability to navigate an environment of continuous improvement * Ability to work through ambiguity in an evolving organization * Drive to win and steer collaboration cross-functionally * Strong comfort level and appetite to use AI in daily workflow * Investment in the customer experience Possible Team Placements Include: CastleGate Forwarding CastleGate Forwarding is a digital freight forwarding organization within Wayfair's broader CastleGate Logistics network. We offer a full suite of shipping services that aims to provide Wayfair suppliers with competitive and convenient logistics solutions. Planning & Analytics Wayfair's Planning & Analytics team consists of 5 interrelated teams: Forecasting & Replenishment Analytics, Network Management, Operations Analytics, Operations Performance Management/Global Analytics Tech, and Operations Research (OR). Together, these teams deliver insights and support capability development that cuts across the other functional areas and helps us make better decisions across various time horizons, and drive overall network performance/network outcomes. This includes, for example: (a) driving operational planning and coordination across all functional areas for our order-to-delivery chain, (b) shaping long-term strategy and network design, (c) providing the single source of truth for performance across Operations, and (d) applying advanced optimization techniques to enable automated, yet high-quality operational decisions at scale. Catalog Merchandising The Global Merchandising organization is responsible for building and maintaining Wayfair's e-commerce catalog of over 24 million+ products. The organization consists of multiple teams who each play a crucial role in defining and executing on best-in-class merchandising. The Global Operations Platform teams guide the management of our enormous product catalog and provide suppliers with tools to continually expand our product assortment. The Merch teams drive product discovery, consideration and purchase on all of our stores and marketing channels by ensuring customers have complete, accurate and relevant product information, and removing friction for suppliers to provide it. The Data Integrations & Analytics teams leverage Big Data to optimize internal merchandising processes. Together, these teams deliver on key merchandising goals. Supplier Inventory Management On the Supplier Inventory Management team, we partner with thousands of suppliers to maximize customers' experience. This means driving speed and availability through supplier inventory and positioning strategies, leveraging both Wayfair's fulfillment services (CastleGate) as well as suppliers' existing supply chains. On this team, you'll have a "COO" mindset, and be responsible for individual supplier and category inventory strategy, including integrating with Wayfair's e-comm and physical retail. Why You'll Love Wayfair: Throughout the Co-op Program, we provide co-ops with the opportunity to engage in social and community building activities including: * A calendar of events including social networking, professional development, and dialogue events with senior leaders * Formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback * Skills-based training * Coffee chat opportunities for co-ops to get to know one another Purpose & Inclusion at Wayfair: At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $23 hourly Easy Apply 14d ago
  • Private Markets Operations Associate

    Meketa Investment Group 4.0company rating

    Operations associate job in Westwood, MA

    Investment Operations Associate The Investment Operations Associate works directly with the Transfer Coordinator and other Operations professionals to successfully track all investments, investment activity, valuations, and documentation for invested partnerships of Meketa Investment Group's discretionary and non-discretionary clients. The Investment Operations Associate will play an integral role in trade execution, investment monitoring, and data integrity, as well as portfolio implementation and successful execution of capital calls and distributions on behalf of the firm's discretionary clients. The Operations Associate may process transactions for a variety of vehicle types including separate accounts, commingled funds, mutual funds, hedge funds, equities, and limited partnerships. The Associate will be expected to log and aid in the completion of transfer activity including: data collection, cash flow issue resolution, creation of letters of direction, and reporting on internal cash flow statistics The Investment Operations Associate will support the trade execution process, working within Operations and with Client Teams to ensure client decisions and investment activity are accurately recorded and executed with external Managers, Custodians and other related parties. They will ensure excellent document storage with regards to investment information, trades, and client information, serving as a liaison between custodial banks and investment manager's back-offices. The employee will facilitate the post-trade reconciliation of all transactions and be an observer at internal client and investment committee meetings as needed. Responsibilities: * Execute trade activity based on investment decisions made by internal Investment Committees and sub-committees as well as processing of capital calls and distribution related to private market investments * Reconciliation of portfolio valuations and trade, ensuring post-trade confirmations for all trades * Maintain all transaction terms for investment managers and custodians, including wire instructions, notification periods, liquidity restrictions, share class information, and settlement timing * Communicate with client teams, investment managers, custodians, and fund administrators throughout the transaction process * Support the investment team by providing operational data and analysis * Maintain documentation for each client including approvals, subscription/redemption documents, directives, confirmations, and other transaction related activity * Monitor portfolios for cash flows and policy compliance on a daily basis * Stay informed about market trends and changes in the regulatory environment Position Requirements: * Bachelors degree in Finance, Economics, Business Administration, or a related field * Skill at analyzing, evaluating, and reviewing quantitative information from disparate sources. * Strong understanding of Operations and process driven tasks * Superb computer skills, including facility with Microsoft Office Suite. * Excellent attention to detail and organized work habits. * Ability to work efficiently and accurately under time pressure * Ability to work well with internal employees and external contacts. * Ability to work independently and to proactively seek new responsibilities. * Operational experience at an asset manager, custodian bank, or other financial services organization a plus. Measures of Success: * Accuracy and timeliness of trade execution and reconciliation of data related to transfer activity, valuations, and investment and client-specific details. * Level of proficiency with internal proprietary software, as well as external data providers * Level of effectiveness in interacting with external third-parties including custody banks, investment managers, and fund administrators. * Maintenance of good working relationships with other employees About Meketa Investment Group Meketa Investment Group is an employee-owned full-service investment consulting and advisory firm. We work with some of the nation's largest and most sophisticated institutional investors including public and private plan sponsors. We have a staff of over 200 employees among our six U.S. office locations and London. Meketa recognizes that our workforce is a reflection of our company, and we operate in an inclusive environment that accepts and promotes diversity. We believe our employees can best serve our clients in an atmosphere where individuals are treated fairly, where professional growth is developed and encouraged, and where a healthy balance between work and home life is respected and preserved. To support employees, Meketa offers a competitive compensation structure, a wide range of benefits from core insurance benefits to time-based benefits, as well as flexible schedules and support for continuing education. Meketa is an Equal Employment Opportunity and Affirmative Action Employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.
    $93k-148k yearly est. 60d+ ago
  • Associate, Infrastructure Operations

    Banco Santander 4.4company rating

    Operations associate job in Quincy, MA

    Associate, Infrastructure OperationsCountry: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Associate, Infrastructure Operations will assist in the management and reporting for end user workstations in a complex multi-domain environment. The Associate will document current procedures and processes as well as develop new ones. Drives process execution quality with KPI as measurements, ensures clear transparency and monitors and reports results. Works cross functionally to define and develop metrics, data collection, modeling, and reporting prototypes to establish trends and patterns on infrastructure events within datacenter. Coordinates efforts among the infrastructure and client teams to judge possible business impact and trigger necessary escalation. Works to remove roadblocks that prevent Ops from working most effectively. Communicates technical information to wider audiences with periodic updates. Partners with change management team to ensure modifications and improvements made to the environment are executed in a safe, validated, and fully understood manner. Participates within postmortem investigations and provides review and resolution suggestions for both internal and external customer consumption. Monitors, analyzes and recommends solutions to performance problems with enterprise business applications. Works closely with development teams for planning and gathering requirements for future upgrade pre-requisites, their validations, proof of concepts etc. and finally incorporating those into the automated execution. Communicates new product features and functionality to Cloud Operations teams and pro-actively tests and validates the impact on current LCM tools and processes. Provides technical workshops and hands-on guidance to infrastructure operations team. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science/Software Engineering or equivalent field. - Required 5+ Years Successful experience in building Technology Infrastructure and Operational environments. - Required. Familiarity of industry change management best practices experience Experience in the use of SCCM and/or Intune for the management of End Points Ability to effectively and confidently communicate complex concepts - in speaking and writing -with team members and all levels of technical and nontechnical customer stakeholders. Ability to create diagrams, policies, procedures, presentations, etc., as needed for day-to-day management as well as read blueprints/schematics, etc. as needed for planning/issue remediation. Highly self motivated and self-directed. Excellent problem solving, analytical, critical thinking, and communication skills. Excellent attention to detail, quality, and follow-through; commitment to continuous improvement and the elimination of performance variability. Ability to think analytically and independently, providing the thought leadership necessary to introduce incremental and evolutionary change. Ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving. Well-rounded and advanced knowledge and skills across networks, servers, databases, cloud services, security, and other related disciplines. Knowledge of systems architectures and information security practices. Ability to work under high pressure situations calmly. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work in a rapidly changing environment, is comfortable with ambiguity. Clear leadership and capability to take fact based hard decisions when required and ensure stakeholder alignment and clear communications. Experience in Microsoft Office products. Experience in the following: SCCM Intune Nexthink Powershell Scripting Software Packaging and Deployment Service Now Working knowledge in the following: Networking Active Directory Entra ID It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $86,250.00 USD Maximum: $150,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
    $86.3k-150k yearly Auto-Apply 60d+ ago
  • Operations Associate I (Chestnut Hill)

    Eastern Bank 4.6company rating

    Operations associate job in Boston, MA

    Starting Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed. Responsibilities: Maintains primary responsibility for all operational elements of a small to mid-sized banking office by: Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank's cash forecasting system. Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily. Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures. Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence. Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by: Opening deposit accounts and taking loan applications for various lending units Closing consumer loans Making referrals to other bank business lines and third-party partners Handling routine account maintenance and other servicing issues Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable). Problem Solving and Decision Making: Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer. If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration Qualifications: Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate. Enthusiastic individuals with strong interpersonal skills and a desire to be in the ‘customer service' business are ideal candidates for this role. Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank. Working Conditions: Ability to stand and remain standing for up to five hours at a time without a break. May be required to lift and/or move coin/currency bags weighing 25-30 pounds.
    $24.5 hourly Auto-Apply 60d+ ago
  • Associate II - Global Fund Services Ops Conversions

    Jpmorganchase 4.8company rating

    Operations associate job in Boston, MA

    Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement. As a Fund Servicing Manager ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and directing the day-to-day work of our staff, ensuring the continuous improvement of our operating platform. Job responsibilities Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes. Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills. Influence and negotiate with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results. Implement operational procedures to complete tasks accurately and timely. Provide training to new hires, establishing performance objectives and promoting a culture of continuous improvement within the team. Partner with various Operations Teams, Technology, Product, Sales, Program Management. Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience. Required qualifications, capabilities, and skills Demonstrated expertise in fund accounting and administration, with at least three years of experience focusing on maintaining accurate securities records, evidenced by successful management of related tasks and responsibilities. Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances. Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures. Experience in training and managing a team, with a focus on establishing performance objectives and promoting a culture of continuous improvement. Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients. Preferred qualifications, capabilities, and skills Experience working across multiple business areas and/or functions to deliver results. Financial Reporting, Fund Administration, Accounting and/or Custody experience of 5 years preferred.
    $99k-132k yearly est. Auto-Apply 60d+ ago
  • Operations Budget Specialist

    Collabera 4.5company rating

    Operations associate job in Boston, MA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Operations Budget Specialist Location: Boston, MA 02116 Duration: 12+ Months (could go beyond) Job Responsibilities: • Act as central point of contact for managing the Marketing team's PO and invoice transactions utilizing the Self Service Purchasing (SSP) system. • Process & track organization's purchase order requests, check requests, receipts against POs & vendor set up, accurately and expeditiously • Support AST (high risk) transactions as directed • Accurately & consistently maintain team Excel expense trackers • Accurately follow expense mapping matrix to ensure correct coding of all transactions • Support monthly budget reconciliation process as directed • Create excel reports, primarily pivots, as needed • Manage interactions with vendor accounts receivable Qualifications Required Skills: • Prefer candidates with experience managing budgets or accounting or finance work that includes tracking, reconciling and reporting on estimated and actual expenses on a monthly/quarterly basis • Proven intermediate to advanced MS Excel skills • Candidate must display excellent customer service with a positive and professional attitude. • Ability to prioritize transactions and proactively manage anticipated volume increases at quarter end • Ability to self pace, managing responsibilities to 40 hour work week • Must be extremely comfortable working with online transactional systems, have excellent follow up and pro-active problem solving skills, and ability to self-teach via training documents • Attention to detail critical Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $75k-103k yearly est. Easy Apply 18h ago
  • Omnichannel Operations Specialist

    Evenflo 3.8company rating

    Operations associate job in Boston, MA

    The Omnichannel Operations Specialist will report to the Director of Operations, and work closely to help drive efficiency, alignment, and scalable growth across North American omnichannel operations. They will provide comprehensive tracking and analysis of KPIs across all pillars of the operations team, identify trends and risks, and support continuous improvement initiatives. This role will also assist demand planning with the execution of inventory purchase orders, logistics with systemic inventory control, and interface with many internal systems (SAP, Salesforce, Board, vendor portals, etc). To thrive in this role, the right candidate is the type of person who can be pointed in the direction of a problem, takes the initiative to dissect it, and finds a solution. General Responsibilities: * Data and Reporting: Track and report on KPIs (weekly, monthly, quarterly) and establish the proper reporting cadence between North American teams, HQ in Germany, and relevant vendors * Inventory Management: Assist with purchase order execution, reconcile discrepancies, and help maintain stock accuracy across ERP and WMS * Process Optimization: Identify bottlenecks, conduct root cause analysis, and implement solutions to improve operational efficiency * Technical Support: provide troubleshooting and support on cross-functional systems issues and work closely with IT for solutions * Project Management: Occasionally support the launch and execution of new omnichannel programs and technologies Requirements: * Bachelor's degree in Business, Operations, or related field (or equivalent experience). * Proven experience in retail operations, e-commerce, logistics, or supply chain management, with specific exposure to omnichannel setups. * Skills: Strong analytical, problem-solving, and communication skills; proficiency in data analysis and relevant operational software (SAP experience a plus) * Strong hands-on, startup attitude along with the ability to multi-task and reprioritize quickly Required Behavioral Competencies * Ambition and flexibility to build something new and work on defining novel structures with the team (pioneer) * Solid interpersonal skills & influence, stakeholder management as well as strong negotiation skills * Passion & drive to create new processes & set global standards for the Cybex eco system from scratch * Business case decision-making paired with complex problem-solving capabilities Expected Behavioral Norms RESPECT: Be professional and mindful. There's so much to be proud of in our workplace-let's show it. When there's room to offer feedback, let's be constructive about it. When a colleague deserves praise, let's be loud and genuine about it. We can make our company even stronger by building each other up and practicing deliberate acts of kindness. COMMUNICATION: Be clear, stay connected. Let's leave nothing to interpretation. If we sense static, let's commit to picking up the phone and talking things through. We can avoid communication breakdowns by being direct, transparent and respectful with colleagues; responding in a timely manner; and never leave each other guessing. COLLABORATION: Put we above I. Let's strive to break down silos; welcome input and ideas from anywhere and any title; listen and encourage all voices at the table; and work seamlessly across disciplines and as an integrated team to achieve goals and drive success. ACCOUNTABILITY: Own it. Let's embrace our individual responsibilities, own our deadlines and never point fingers. Our workplace becomes even more rewarding when we share in each other's successes and failures; run buttoned up, timely meetings; say what we mean and do what we say. INCLUSION: We welcome you-the whole you. Your background, your culture, your ethnicity, your unique experiences, your way of looking at the world. We truly believe that your individuality helps us create a diverse, inclusive and inspired workplace in which every ethnicity, nationality, religion, elder status, family structure and gender identity is embraced and valued. We also welcome your passion for making the lives of children, your co-workers, and our company better. Because as different as we are, that's the common theme that will always keep us moving forward-together. CREATIVITY: Be bold, brave and unexpected. Let's push ideas until they scare us a little bit. Because it's there, in uncharted creative territory, where we find breakthroughs that help our company lead vs. follow. Let's keep exploring and being curious students of the world. Every day, let's find ways to inspire each other, draw out cool thinking, and get behind great ideas that bring us all up. POSITIVITY: Always see the good. When we arrive at work, let's check negative feelings at the door. The workday feels a lot happier and healthier when we each see the good in our peers, our work, ourselves. Let's work together to view challenges as opportunities and always know that the right attitude can change everything. Salary Range: 80K-100K EEO-M/F/DISABLED/VETS EMPLOYER EEO Statement At Goodbaby International, we value and embrace you. It's our belief that diversity and inclusion is an essential component to our success as an international business. Accordingly, we are committed to provide a work environment free of discrimination and harassment. Goodbaby's policy applies throughout the employment relationship-including recruitment, hiring, training, advancement, separation and day-to-day practices. Goodbaby's employment decisions will not be based on race, color and ancestry, religion, national origin, age, gender identity, sexual orientation, family or parental status, disability, medical history, genetic information or any basis prohibited by applicable law. Employment decisions will be based on an applicant's merit and qualifications, the position requirements and our business needs.
    $50k-77k yearly est. 14d ago
  • Operations Specialist 2

    Hologic 4.4company rating

    Operations associate job in Marlborough, MA

    Why Hologic? Hologic empowers people to live healthier lives everywhere, every day. We are the leading Innovator in women's health, helping healthcare professionals around the world diagnose and treat their patients with precision, certainty and confidence. What we expect: The Operational Excellence Facilitator will serve as a key role in rolling out Shingo principles and driving a culture of continuous improvement. This role emphasizes communication, organization, and supports systems leaders and operations leaders in developing and executing plans to improve the operational excellence culture. The Facilitator will partner with cross-functional teams to support engagement, assist with alignment, and help drive sustainable improvements for the site. Foundations of Success: Operational Excellence Facilitator will exemplify the following principles: Lead with Ownership: Act with integrity and always aim to do the right thing. Be highly accountable, do what you say you're going to do, and take responsibility when things don't go as planned. Be empowered to try new things and learn from mistakes. Act with Speed: Maintain a strong bias towards action and getting things done with a sense of urgency. Ensure stakeholders are well-informed by regularly updating them early and often, avoiding unexpected surprises, even while operating at a rapid pace. Foster Partnerships: Achieve goals through teamwork and collaboration. Invest in building and maintaining strong relationships with stakeholders and work together to unite efforts in fulfilling organizational Purpose, Promise, and Passion. Delight Customers: Consistently aim to delight customers by exceeding expectations, delivering exceptional experiences, and offering innovative solutions. Provide dedicated service, proactive communication, and a deep understanding of customers' needs to create lasting positive impressions and foster strong, trust-based relationships. Celebrate Wins: Celebrate delivering impactful results. Build a team environment that others aspire to join by making a significant impact and celebrating achievements in a big way. Support team members and take pride in both individual and collective successes as a team of A-players. What we expect: Assist on the planning and execution of activities related to the operational excellence model, promoting a culture of continuous improvement and world-class standards. Develop, organize, and implement training programs for employees on operational excellence and continuous improvement initiatives. Facilitate and evolve the continuous improvement system and tools. Maintain scorecards, pulse checks, and visual management systems to measure adoption of behaviors and track engagement results. Plan, coordinate, and execute the logistics of internal events such as group training, meetings, and engagement activities. Assist on managing meetings, visits, and tours to the site, ensuring effective communication and the smooth development of activities. In collaboration with the system's leader, plan, develop, execute, and document activities involved in the Strategic Alignment System. Help the site managers promote behaviors and mindsets aligned with operational excellence throughout the organization, through visual signs and site activities. Coordinate with multidisciplinary teams to ensure the effective implementation of operational excellence systems and continuous improvement initiatives. Facilitate the assessment of operational excellence systems and tools to drive sustainable improvements. Communicate progress, status, and outcomes of operational excellence initiatives. Provide technical guidance and support on the application of operational excellence methods, and tools. Coordinate benchmarking studies with site managers and system leaders to identify, adapt, and implement best practices, new trends, and world-class performance indicators. Promote recognition and celebration of Shingo-aligned behaviors to sustain engagement and cultural transformation. Support other administrative tasks for the site leadership team. Gather information and prepare reports related to production, projects, and corporate metrics, ensuring accuracy and timely delivery. Excellence through Integrity, Compliance, Safety and Environment Ensure compliance with all company policies and procedures, including safety regulations, Personal Protective Equipment (PPE) requirements, Standard Operating Procedures (SOPs), Quality Management System regulation (QMSR), ISO standards, and Good Documentation Practices (GDP). Demonstrate a strong commitment to the company's core values, including integrity, respect, collaboration, and innovation. Actively contributes to a positive and inclusive work environment, supporting colleagues and promoting a culture of mutual respect and teamwork. Engage in continuous improvement initiatives, striving for operational excellence and efficiency. Promote sustainable practices within the workplace, including waste reduction, recycling, and energy conservation. Participate as applicable in workshops, training sessions, and other activities aimed at fostering a culture of continuous improvement and lean thinking. Participate in regular training and complete all training on time. Education Bachelor's degree, or equivalent combination of education and experience. Training or certification in Lean, Continuous Improvement, or Shingo principles preferred but not required. Experience & Experience 2-5 years of experience in Operational Excellence, Communications, Continuous Improvement, or Quality Systems within a regulated industry. Proven ability to facilitate activities, workshops, huddles, or meetings. Ability to work with cross-functional teams and to communicate with different levels in the organization. Experience in process documentation and project planning/ events planning. Skills Communication and storytelling abilities to build alignment with site and frontline associates. Data-driven mindset with the ability to build and maintain dashboards, scorecards, and cultural metrics. Collaborative mindset, able to foster partnerships across different functions. Good communication, facilitation, and interpersonal skills. Ability to simplify complex ideas into clear messages and actionable next steps. The annualized base salary range for this role is $63,500 to $99,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.. Agency and Third Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. #LI-PR1 Must follow all applicable FDA regulations and ISO requirements. Hologic is an equal opportunity employer inclusive of female, minority, disabled and veterans, (F/M/D/V)
    $63.5k-99k yearly Auto-Apply 21d ago
  • Allergen Compliance & Culinary Operations Specialist

    Gordon's 3.9company rating

    Operations associate job in Needham, MA

    Job DescriptionSalary: $30-$40/Hour Baker's Best Catering is seeking a highly detail-oriented culinary professional to support a comprehensive menu update with a strong emphasis on allergen accuracy, food-safety practices, and production-scale kitchen operations. This role combines chef-level expertise with the precision of regulatory compliance and the creativity needed to translate allergen information into clear, consumer-friendly multimedia materials. The initial engagement will be project-focused, ending upon completion of the menu update. However, for the individual who demonstrates the right experience and alignment with our organization, there may be an opportunity for ongoing employment or expanded responsibilities. Key Responsibilities Allergen & Menu Compliance Review all existing and updated menu items for complete and accurate allergen identification. Create, refine, and validate allergen notations across recipes, ingredient lists, and production documentation. Collaborate with culinary leadership to ensure recipes reflect accurate formulation and cross-contact controls. Utilize raw product data, vendor websites and labels to ensure all sub ingredients are accounted in allergen awareness. Multimedia & Menu Presentation Translate allergen and ingredient information into clear, visually accessible materials using Canva or similar design platforms. Assist in developing updated menu layouts, allergen summaries, signage, and staff-facing training sheets. Production & Operational Support Understand and work within a high-volume, batch production environmentsimilar to food manufacturing or a large commissary model. Support kitchen team members in refining SOPs that minimize allergen risks and improve workflow. Create a google drive database from existing or updated recipes. Identify opportunities for efficiency, safety, and quality improvements. Food Safety & Quality Assurance Provide guidance on safe food handling, allergen controls, and kitchen sanitation best practices. Assist in HACCP-based systems, labeling accuracy, and documentation as needed. Support training efforts for staff on allergen protocols and updated procedures. Qualifications Professional culinary experience in high-volume, commissary, manufacturing, or institutional settings. Strong understanding of major allergens, cross-contact risks, and food labeling requirements. Experience with Canva or similar design/communication tools preferred. Strong organizational skills with exceptional attention to detail. Ability to collaborate with cross-functional teams (culinary, packaging, labeling, operations). Food Safety Manager certification or equivalent (ServSafe, State certifications, etc.) preferred. Equal Opportunity Employer The Gordon Companies is proud to be an Equal Employment Opportunity employer. All employment decisions are made on the basis of qualifications, merit, and business need. We do not discriminate based on any protected status including race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
    $30-40 hourly 19d ago
  • AI Operations Specialist

    Northeastern University 4.5company rating

    Operations associate job in Boston, MA

    About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified . JOB SUMMARY The AI Operations Specialist will be responsible for the day-to-day management, monitoring, and operational support of the university's AI systems and data pipelines across various departments. This role is vital in ensuring AI solutions and their supporting data infrastructure function reliably, meet performance expectations, and continuously improve to deliver maximum value. The position requires expertise in MLOps practices, data pipeline operations, system monitoring, incident management, and continuous improvement of AI systems in production environments. This role is hybrid and in the office a minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success. *Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future MINIMUM QUALIFICATIONS Knowledge and skills required for this position are normally obtained through a Bachelor's degree in Computer Science, Information Technology, or related field; technical certifications in relevant areas (e.g., cloud platforms, MLOps, data engineering) preferred and a minimum of 3 years of experience in IT operations, with at least 1 year focused on AI/ML systems and data pipeline support. Experience with cloud platforms (AWS, Azure, or GCP) and their AI/ML and data engineering service offerings. Other necessary skills: MLOps Experience: Demonstrated experience in operationalizing and maintaining machine learning models in production environments, including deployment, monitoring, and lifecycle management. Data Pipeline Operations: Extensive experience maintaining and troubleshooting data pipelines built with tools like Apache Airflow, Prefect, cloud data services (AWS, Azure, GCP), and data processing frameworks (Spark, Kafka), ensuring reliable data flow for AI systems. System Monitoring: Proficiency in monitoring AI system and data pipeline performance, detecting anomalies, and implementing proactive measures to ensure system reliability and availability. Experience in troubleshooting, diagnosing, and resolving AI system and data infrastructure issues, with the ability to prioritize incidents based on business impact. Performance Optimization: Knowledge of techniques to optimize AI system and data pipeline performance, including resource allocation, scaling strategies, and performance tuning. Change Management: Experience implementing changes to production AI systems and data pipelines with minimal disruption, including testing, validation, and rollback procedures. Data Quality Management: Understanding of data quality principles and their impact on AI system performance, with the ability to identify and address data-related issues in processing pipelines. Documentation and Knowledge Management: Excellence in creating and maintaining operational documentation, runbooks, and knowledge articles for AI systems and data pipelines. Automation Skills: Ability to create and implement automation scripts and workflows to streamline routine operational tasks for both AI systems and data flows, enhancing overall system reliability. DevOps Practices: Familiarity with DevOps and CI/CD principles as applied to AI systems and data pipelines, including containerization, orchestration, and infrastructure as code. Security Awareness: Understanding of security best practices for AI operations and data handling, including access control, data protection, and vulnerability management. KEY RESPONSIBILITIES & ACCOUNTABILITIES System Monitoring and Incident Management Monitor AI system and data pipeline health, performance, and availability using established monitoring tools and dashboards. Detect, triage, and resolve incidents affecting AI systems and their data infrastructure, coordinating with technical teams as needed. Implement proactive measures to prevent recurring issues and minimize service disruptions. Operational Support and Maintenance Perform routine operational tasks to maintain AI systems and data pipelines, including model updates, data refreshes, pipeline maintenance, and system patches. Implement scheduled maintenance activities with minimal service disruption. Manage user access and permissions for AI platforms according to security policies. Performance Analysis and Optimization Analyze AI system and data pipeline performance metrics, identify bottlenecks and inefficiencies, and implement optimizations to improve response times, data flow, accuracy, and resource utilization. Monitor for model drift and data quality issues, coordinating retraining or pipeline adjustments when necessary. Documentation and Knowledge Management Create and maintain comprehensive operational documentation, including runbooks, standard operating procedures, and knowledge base articles. Document system configurations, data pipeline dependencies, and recovery procedures to ensure operational continuity. Continuous Improvement and Automation Identify opportunities for process improvement and automation in AI operations. Develop and implement scripts and workflows to automate routine tasks, reducing manual effort and minimizing human error. Contribute to the evolution of MLOps practices based on operational experience and emerging best practices. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 111S Expected Hiring Range: $86,490.00 - $122,163.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
    $86.5k-122.2k yearly Auto-Apply 30d ago
  • Ground Operations Specialist

    Savatree 4.0company rating

    Operations associate job in Hanover, MA

    General Tree Care - SavATree What We Offer * Compensation: Competitive pay based on experience, skill level, and responsibilities. This role pays up to $30/hr based on experience. * Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Plan * Time Off: Paid time off to support your work/life balance * Career Growth & Development: Extensive training, continuing education, and opportunities to grow your career in arboriculture * Team & Collaborative Environment: Work alongside some of the best trained and equipped professionals in the industry, with a strong emphasis on safety, quality, and teamwork * Tools for Success: Equipment account and access to industry-leading tools and safety equipment Position Summary As a member of our General Tree Care team, you will be part of the backbone of SavATree's field operations. Your role will focus on providing high-quality tree care services that preserve and enhance the health of our clients' landscapes. A typical day may include: * Collaborating with crew members to perform pruning, removals, cabling, bracing, and other essential tree care tasks * Operating chainsaws, rigging, and other specialized equipment safely and effectively * Applying climbing and pruning techniques to maintain tree health and safety * Providing excellent service to clients while working on a variety of beautiful properties * Learning and applying proper safety protocols and industry best practices This role offers hands-on outdoor work with opportunities to build expertise in tree care while contributing to the success of the team. About You You are a motivated and safety-conscious individual who enjoys working outdoors and developing technical skills. You bring: * A valid U.S. driver's license with a clean driving record * A desire to work outdoors and a passion for tree care * A willingness to learn how to climb trees without spurs, prune effectively, and identify native and introduced species * Interest in mastering chainsaw operation and equipment handling * Commitment to safety and quality * Authorization to lawfully work in the U.S. Physical Requirements: This role requires physical stamina and the ability to frequently lift and/or move up to fifty (50) pounds. About SavATree SavATree was founded 45 years ago with a mission to preserve trees threatened by the gypsy moth epidemic. Since then, we've grown into a nationwide leader in tree, shrub, and lawn care services. Unlike companies that focus on removal, our work is rooted in preservation and care. We are a values-driven organization built on teamwork, integrity, respect, and a relentless commitment to making a positive impact. When you join us, you'll find a collaborative, competitive, and caring environment where your contributions matter. As we like to say: When you work here, you thrive here. Equal Opportunity SavATree is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to creating a diverse environment where all employees feel valued and respected.
    $30 hourly 19d ago
  • Operations Specialist

    Encore Fire Protection 3.9company rating

    Operations associate job in West Wareham, MA

    Who We Are Who We Are: At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. Our team of more than 2,400 dedicated employees provides customized fire protection solutions that protect lives and property every day. Our goal is to deliver a unique experience to those who depend on us to make their lives safer and easier. We are passionate about growing with purpose, driving real innovation, and creating a winning culture built on teamwork, success, and an unwavering commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. The Opportunity Project work is where Encore's planning meets real-world execution. Permits need to be right, documentation needs to be clean, and billing needs to match what we sold and delivered. This role exists to keep those details aligned and keep projects moving. As a Project Specialist, you support project work by coordinating documentation, permit-related workflows, and customer billing requirements. You bring organization to the moving parts, help spot issues before they become delays, and keep communication clear between internal teams and external stakeholders. Key Responsibilities Projects run on coordination. This position is the glue between what gets sold, what gets built, what gets approved, and what gets billed. Your focus will be on a few core areas: Prepare, submit, and track permit applications and supporting documentation for fire protection projects Ensure permit, inspection, and closeout documentation is complete, accurate, and aligned with applicable codes, standards, and customer requirements Build and maintain strong working relationships with regulatory agencies and authorities having jurisdiction, supporting smooth permitting and inspection cycles Maintain clear trackers for permit status, inspection schedules, approvals, and next steps, keeping internal teams informed and aligned Coordinate responses to permit or inspection findings, collaborating with field and design teams to address cited issues and help drive corrective actions to resolution Maintain a log of violations, resolutions, and correspondence for audit readiness, internal reporting, and project documentation Support monthly customer invoicing, aligning billing to customer requirements and Project Manager direction to ensure timely and accurate invoicing Match billing to contract quotes and project scope, noticing even the smallest differences and escalating discrepancies before invoices go out Coordinate with project team members to support accurate tracking of project costs, including time entries, vendor invoices, and supporting documentation used for project reporting Review billing backlog and help remove obstacles by coordinating with Project Managers, internal teams, customers, and other stakeholders as needed Maintain organized project files and documentation, supporting consistent processes across teams and locations What You Bring to the Table High school diploma or equivalent 3+ years of experience supporting construction or project-based work, such as project coordination, project administration, billing support, or permitting Fire protection experience, or experience supporting permitting and billing in a construction environment with regulated inspections Strong attention to detail, especially when comparing quotes, scopes, and billing documentation Comfortable managing multiple priorities and timelines without losing track of follow-ups Clear communication skills and the ability to work cross-functionally with Project Managers, field teams, design partners, and customers Confidence working in systems and spreadsheets, and a willingness to learn new tools quickly What Will Make You Stand Out? You have experience supporting fire protection projects, or have worked in a trade-based contracting environment You have supported permit coordination or worked with inspectors or regulatory agencies as part of project execution You have experience coordinating customer billing requirements, invoice timing, or job-cost related billing support You have a track record of catching discrepancies early, aligning teams, and preventing rework You are comfortable working in a high-growth environment where processes evolve, and you help make them better as you go Beyond the Paycheck At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $50,000-$65,000. #LI-EJ1 EEO Statement Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
    $50k-65k yearly Auto-Apply 15d ago
  • Air Operations Coordinator

    Collette 3.2company rating

    Operations associate job in Pawtucket, RI

    Collette is seeking a Air Operations Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests. Primary Functions: Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation. Calculate pricing for all air reservations created to ensure appropriate margins are met. Work all special requests made on retail reservations in a timely manner. Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met. Verify that the reservation was priced correctly according to our contracts. Verify that the flights chosen meet all time restrictions on the package our customers are booked on. Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy. Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked. Process Frequent Flyer information over to the airline. Coordinate any changes on retail air reservations and provide a timely turn around on those requests. Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked. Research all service issues and determine best action for recovery resolution and report back to Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead. Maintain clean, organized, and neat work environment at all times. Knowledge and Skills: Bachelor's degree preferred but not necessary Two years of experience desired that is directly related to the duties and responsibilities specified. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment Ability to communicate effectively, both orally and in writing. Ability to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity Ability to analyze and solve problems. Pay range starting at $19.50/hr
    $19.5 hourly 3d ago
  • Commercial Associate Co-op

    Wayfair LLC 4.4company rating

    Operations associate job in Boston, MA

    Program Dates: July 6th, 2026 - December 18th, 2026 is $23 per hour This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN Who We Are: Wayfair's Commercial organization delivers on Wayfair's promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair's customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services, financing options, and direct sales interactions. As a Co-op, you'll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the end-to-end supplier and customer experience. What You'll Do: * Leverage competitive analysis, market research, and performance data to inform strategic initiatives and provide actionable recommendations. * Optimize the customer shopping experience by improving product catalog quality, accuracy, and selection to boost satisfaction and conversion rate by researching the categories and vendors. * Streamline internal processes, improve team efficiency, and manage relationships with external partners and suppliers, including supporting negotiation strategies. * Partner with various teams, including marketing and merchandising, to execute projects focused on promotions, pricing, and product visibility. * Optimize communication and training materials for both internal teams and external partners and stakeholders. * Contribute and take the lead on business-critical initiatives and present final findings and recommendations to broader teams and stakeholders.\ What You Need: Basic Qualifications: * Currently pursuing an undergraduate degree graduating between May 2027 - December 2029 with a 3.0 GPA minimum * Must be returning to the course of study following completion of the Co-op * Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from July 6 to December 18, 2026 in our Boston office * Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN Preferred Qualifications: * Data and process-oriented, comfortable learning data analysis tools * Excellent communication skills, both written and verbal * A desire to win and steer collaboration cross functionally * Passionate about the customer with an interest in understanding and driving user behavior * Demonstrated ability to thrive as part of a team or individually * An entrepreneurial spirit and mindset * Comfortable in a fast-paced, dynamic environment * Strong comfort level and appetite to use AI in daily workflow * Experience in Excel is a plus Possible Team Placements Include: B2B Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional is the 'gated' experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals, prioritizing our Interior Design, Commercial Office and Contractor experiences. We are on a journey to being a $5B+ business by 2025 (+30% YoY growth), with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years. Category Management The Category Management team drives strategy for Wayfair's largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. In a role on the Category Management team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers. Marketing Our Marketing team drives growth for Wayfair on every major advertising platform. We aren't your standard marketers: we own the strategy, analytics, and operations for our portfolio of cutting-edge digital and offline marketing channels. We utilize big data to acquire high-potential customers and engage them to come back again and again. We drive profitable top line revenue by investing marketing dollars where they will provide the greatest return for the business and leverage our understanding of the customer to inform the overall business strategy. We frequently collaborate with Creative, Marketing Technology, Data Science, Category Management, Merchandising, and other internal and external partners. Physical Retail The Physical Retail team aspires to be the first and favorite destination for anything home. We are building a retail platform that supports our expansion into physical retail across Wayfair and our family of brands (AllModern, Joss & Main, Birch Lane, Perigold). We want to inspire our customers to find their "just right" solutions-providing support and empowerment in an experience they can make their own. Home Services Wayfair's Home Services team provides customers with a one-stop-shop for all their home needs beyond just products, including furniture assembly, installation, and protection plans. Operating like a startup within Wayfair, the team has a fast-growing business that's at the forefront of e-commerce, utilizing gig-economy models and treating services as a product. You'll manage specific city markets, working to attract, onboard, and manage the performance of service professionals to meet customer demand. This role requires a problem-solving mindset, strong communication and organizational skills, and the ability to use data to tackle a range of challenges from operations and strategy to technology. Why You'll Love Wayfair: Throughout the Co-op Program, we provide Co-ops with the opportunity to engage in social and community building activities including: * A calendar of events including social networking, professional development, and dialogue events with senior leaders * Formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback * Skills-based training * Coffee chat opportunities for co-ops to get to know one another Purpose & Inclusion at Wayfair: At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $23 hourly Easy Apply 14d ago
  • Operations Associate I

    Eastern Bank 4.6company rating

    Operations associate job in Cambridge, MA

    Starting Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed. Responsibilities: Maintains primary responsibility for all operational elements of a small to mid-sized banking office by: Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank's cash forecasting system. Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily. Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures. Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence. Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by: Opening deposit accounts and taking loan applications for various lending units Closing consumer loans Making referrals to other bank business lines and third-party partners Handling routine account maintenance and other servicing issues Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable). Problem Solving and Decision Making: Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer. If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration Qualifications: Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate. Enthusiastic individuals with strong interpersonal skills and a desire to be in the ‘customer service' business are ideal candidates for this role. Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank. Working Conditions: Ability to stand and remain standing for up to five hours at a time without a break. May be required to lift and/or move coin/currency bags weighing 25-30 pounds.
    $24.5 hourly Auto-Apply 21d ago
  • Associate II - Global Fund Services Ops Conversions

    Jpmorgan Chase 4.8company rating

    Operations associate job in Boston, MA

    Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement. As a Fund Servicing Manager ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and directing the day-to-day work of our staff, ensuring the continuous improvement of our operating platform. **Job responsibilities** + Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes. + Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills. + Influence and negotiate with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results. + Implement operational procedures to complete tasks accurately and timely. + Provide training to new hires, establishing performance objectives and promoting a culture of continuous improvement within the team. + Partner with various Operations Teams, Technology, Product, Sales, Program Management. + Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience. **Required qualifications, capabilities, and skills** + Demonstrated expertise in fund accounting and administration, with at least three years of experience focusing on maintaining accurate securities records, evidenced by successful management of related tasks and responsibilities. + Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances. + Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures. + Experience in training and managing a team, with a focus on establishing performance objectives and promoting a culture of continuous improvement. + Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients. **Preferred qualifications, capabilities, and skills** + Experience working across multiple business areas and/or functions to deliver results. + Financial Reporting, Fund Administration, Accounting and/or Custody experience of 5 years preferred. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Boston,MA $88,350.00 - $128,000.00 / year
    $88.4k-128k yearly 60d+ ago
  • Omnichannel Operations Specialist

    Evenflo Company 3.8company rating

    Operations associate job in Boston, MA

    The Omnichannel Operations Specialist will report to the Director of Operations, and work closely to help drive efficiency, alignment, and scalable growth across North American omnichannel operations. They will provide comprehensive tracking and analysis of KPIs across all pillars of the operations team, identify trends and risks, and support continuous improvement initiatives. This role will also assist demand planning with the execution of inventory purchase orders, logistics with systemic inventory control, and interface with many internal systems (SAP, Salesforce, Board, vendor portals, etc). To thrive in this role, the right candidate is the type of person who can be pointed in the direction of a problem, takes the initiative to dissect it, and finds a solution. General Responsibilities: · Data and Reporting: Track and report on KPIs (weekly, monthly, quarterly) and establish the proper reporting cadence between North American teams, HQ in Germany, and relevant vendors · Inventory Management: Assist with purchase order execution, reconcile discrepancies, and help maintain stock accuracy across ERP and WMS · Process Optimization: Identify bottlenecks, conduct root cause analysis, and implement solutions to improve operational efficiency · Technical Support: provide troubleshooting and support on cross-functional systems issues and work closely with IT for solutions · Project Management: Occasionally support the launch and execution of new omnichannel programs and technologies Requirements: · Bachelor's degree in Business, Operations, or related field (or equivalent experience). · Proven experience in retail operations, e-commerce, logistics, or supply chain management, with specific exposure to omnichannel setups. · Skills: Strong analytical, problem-solving, and communication skills; proficiency in data analysis and relevant operational software (SAP experience a plus) · Strong hands-on, startup attitude along with the ability to multi-task and reprioritize quickly Required Behavioral Competencies · Ambition and flexibility to build something new and work on defining novel structures with the team (pioneer) · Solid interpersonal skills & influence, stakeholder management as well as strong negotiation skills · Passion & drive to create new processes & set global standards for the Cybex eco system from scratch · Business case decision-making paired with complex problem-solving capabilities Expected Behavioral Norms RESPECT: Be professional and mindful. There's so much to be proud of in our workplace-let's show it. When there's room to offer feedback, let's be constructive about it. When a colleague deserves praise, let's be loud and genuine about it. We can make our company even stronger by building each other up and practicing deliberate acts of kindness. COMMUNICATION: Be clear, stay connected. Let's leave nothing to interpretation. If we sense static, let's commit to picking up the phone and talking things through. We can avoid communication breakdowns by being direct, transparent and respectful with colleagues; responding in a timely manner; and never leave each other guessing. COLLABORATION: Put we above I. Let's strive to break down silos; welcome input and ideas from anywhere and any title; listen and encourage all voices at the table; and work seamlessly across disciplines and as an integrated team to achieve goals and drive success. ACCOUNTABILITY: Own it. Let's embrace our individual responsibilities, own our deadlines and never point fingers. Our workplace becomes even more rewarding when we share in each other's successes and failures; run buttoned up, timely meetings; say what we mean and do what we say. INCLUSION: We welcome you-the whole you. Your background, your culture, your ethnicity, your unique experiences, your way of looking at the world. We truly believe that your individuality helps us create a diverse, inclusive and inspired workplace in which every ethnicity, nationality, religion, elder status, family structure and gender identity is embraced and valued. We also welcome your passion for making the lives of children, your co-workers, and our company better. Because as different as we are, that's the common theme that will always keep us moving forward-together. CREATIVITY: Be bold, brave and unexpected. Let's push ideas until they scare us a little bit. Because it's there, in uncharted creative territory, where we find breakthroughs that help our company lead vs. follow. Let's keep exploring and being curious students of the world. Every day, let's find ways to inspire each other, draw out cool thinking, and get behind great ideas that bring us all up. POSITIVITY: Always see the good. When we arrive at work, let's check negative feelings at the door. The workday feels a lot happier and healthier when we each see the good in our peers, our work, ourselves. Let's work together to view challenges as opportunities and always know that the right attitude can change everything. Salary Range: 80K-100K EEO-M/F/DISABLED/VETS EMPLOYER EEO Statement At Goodbaby International, we value and embrace you. It's our belief that diversity and inclusion is an essential component to our success as an international business. Accordingly, we are committed to provide a work environment free of discrimination and harassment. Goodbaby's policy applies throughout the employment relationship-including recruitment, hiring, training, advancement, separation and day-to-day practices. Goodbaby's employment decisions will not be based on race, color and ancestry, religion, national origin, age, gender identity, sexual orientation, family or parental status, disability, medical history, genetic information or any basis prohibited by applicable law. Employment decisions will be based on an applicant's merit and qualifications, the position requirements and our business needs.
    $50k-77k yearly est. 13d ago

Learn more about operations associate jobs

How much does an operations associate earn in Warwick, RI?

The average operations associate in Warwick, RI earns between $34,000 and $110,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Warwick, RI

$62,000

What are the biggest employers of Operations Associates in Warwick, RI?

The biggest employers of Operations Associates in Warwick, RI are:
  1. Gopuff
  2. JCPenney
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