Office Operations Specialist
Operations associate job in Stratford, CT
***
Office Operations Specialist
Customer Service, Sales, Administration (Full-tme)
Compensation: $22.00/hr (base)
Home Comfort Practice, Inc. helps Connecticut residents save money on electricity and heating bills by participating in Home Energy Solutions ("HES"). Through HES, customers' homes become energy efficient through weatherization, insulation, windows, and HVAC upgrades. Energize Connecticut provides rebates and incentives for these improvements.
The Office Operations Specialist is a multi-disciplinary role, whereby the candidate learns all fundamental aspects for administering and managing our business. After mastering fundamentals, the Specialist will be assigned a product group (insulation, windows, HVAC) to lead. The ideal candidate brings a positive attitude, attends to details, and aces customer interactions and administrative follow-up.
Responsibilities:
- Mastering EnergizeCT HES Program content to maximize customer benefits;
- Answering incoming phone calls and emails to address customers' interests;
- Intaking and scheduling new customers into CRM System (Jobber);
- Performing outbound calls, emails, and texts for appointment confirmations;
- Submitting insulation, windows, and/or HVAC proposals for customer and utility company approval;
- Scheduling service crews and maximizing daily profitability;
- Entering job completion data into utility company systems for payment;
- Updating internal systems (CRM; Google Forms, Sheets, etc.);
- Supporting managers and team members as requested.
Position Requirements:
- Daily punctuality;
- Maturity and professionalism;
- Verbal and written communications skills;
- Desire to support work processes of team member;
- Proficiency with technologies: Google Workspace, CRM (Jobber).
Education:
• Undergraduate degree (preferred)
Language:
• Spanish (big plus)
Benefits:
• Performance bonus
• 401(k)
• Health insurance
• Voluntary dental and vision insurance
• Life insurance
• Paid time off
Schedule:
• 8 hours, Day shift, Monday to Friday
• In-person
• Overtime available
School Operations Associate
Operations associate job in Waterbury, CT
Brass City Charter School Waterbury, CT
Job Type
Full-time, 12 month position, 40 hours per week
About Us
We are a dynamic and forward-thinking grades PK-8 charter school committed to providing an exceptional educational experience to our diverse student body while also fostering an environment that nurtures growth and creativity. We are seeking a meticulous and dedicated Operations Associate who shares our passion for education and operational efficiency to join our dynamic team.
Key Responsibilities
School operations includes: finance, facilities maintenance, school nutrition program, student transportation, student records administration, student attendance, personnel/HR, legal compliance, State reporting, grant administration, purchasing, and more. While you will not have primary responsibility for most of these areas, you will work as part of a team that may require your assistance in any of them. We do not have "routine" days in operations; every day is different, and you must be willing and able to take on a variety of duties as needed.
That being said, the operations associate will have the following responsibilities:
1. Oversee the school information system and student records, including student attendance tracking and reporting:
- Accurately input and maintain student records in Alma, our Student Information System, ensuring completeness and adherence to school policies.
- Monitor daily student attendance and generate reports for faculty, administrators, and external agencies as required.
- Collaborate with teachers, parents, and administrative staff to address attendance-related issues and provide support where needed.
- Assist in the development and implementation of attendance improvement initiatives and interventions.
- Protect the privacy and confidentiality of student records in compliance with FERPA and other applicable regulations.
2. Work closely with Chief Operating/Financial Officer to streamline processes and enhance school operations.
- Collaborate on a review/revision of school operational policies and procedures.
- Oversee implementation and expansion of new operations management software.
- Prepare reports for funders, grantors, Board of Directors, or school leaders as required.
- Crosstrain with other members of the Operations team; provide backup when needed.
- Assume responsibility for Accounts Payable process.
- Attend training sessions to stay updated on compliance requirements.
- Other duties/responsibilities to be determined depending upon the unique strengths and interests of the person hired to fill this role.
Qualifications
- Strong commitment to the school's mission and educational philosophy.
- Bachelor's degree in business administration, educational administration, accounting, or a related field.
- Experience in school operations, particularly with the use of Student Information Systems, strongly preferred.
- Understanding of bookkeeping/accounting fundamentals.
- Strong analytical skills with a detail-oriented and organized approach to problem-solving.
- Ability to manage large datasets accurately.
- Ability to work independently and collaboratively in a fast-paced environment. Quick learner.
- Understanding of confidentiality and data protection standards.
- Tech savvy and comfortable with learning new technology.
- Proficiency in Google Suite and/or MS Office Suite.
- Excellent communication and interpersonal skills.
- Strong work ethic and good attendance record.
Why Join Us
- Be a part of an innovative school that values academic excellence and community.
- Competitive salary and comprehensive benefits package.
- Generous time off policy.
- Opportunity for professional growth and development.
- Work in a collaborative and supportive environment.
How to Apply
Interested candidates should submit a resume and cover letter detailing their qualifications and interest in this position. Resumes will be accepted until the position is filled.
If you don't check off every box, but you check off most of them and are ready, willing, and able to learn the rest, please feel free to apply (and convince us in your cover letter why you are a good fit for the position!)
We will be reviewing resumes and scheduling interviews immediately, with an anticipated start date of January 7, 2026 - when school resumes after the holiday break. Earlier start date is possible.
Brass City Charter School is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Test Prep Operations Associate
Operations associate job in Westport, CT
Test Prep Coordinator
Type: Full-Time | Non-Exempt
Schedule: Primarily Monday-Friday, 9:30 a.m.-6:00 p.m.
Who We Are
At Freudigman & Billings, we believe that students learn best in the context of supportive relationships. Our Test Prep program helps students prepare for the SAT, ACT, and other standardized exams with individualized plans and close collaboration between families, tutors, and staff. Every detail of our process matters because each accurate score report, every correctly scheduled test, and each timely communication contributes to our students' growth and confidence.
The Role
The Test Prep Coordinator ensures the smooth day-to-day operations of our Test Prep program while also supporting the Director and Assistant Director of Test Prep with database management, daily communication, and ongoing projects. This position is perfect for someone who thrives on both big-picture coordination and transactional minutiae, someone who will notice if a step was skipped, a file is incomplete, or a process doesn't quite add up, and will dig in to resolve it.
This is not a behind-the-scenes role: You'll manage our practice testing program, support communication with families, interact with proctors and other administrative team members, and maintain meticulous student records. You'll also be a critical partner in making sure our Test Prep department delivers the high-quality, individualized service our students and their families expect.
What You'll Do
Practice Testing Program: Oversee logistics for weekly practice tests (sign-ups, test selection, proctor scheduling, scoring QA, and communication with families).
Data & Records: Maintain accurate student records, proactively identify missing information, flag discrepancies for follow-up, and add additional information as it becomes available.
Client Communication: Send registration guides and score reports, monitor emails/phone calls, and ensure families receive timely and professional responses.
Scheduling: Confirm practice tests, client assessments, and parent phone calls. Coordinate with Client Services team for scheduling of some initial and ongoing student tutoring sessions.
Team Leadership: Supervise and coordinate proctors; assist with hiring and onboarding.
Director Support: Provide administrative and project support to the Director of Test Prep, including curriculum development and data systems.
Special Projects: Contribute to onboarding processes, curriculum organization, and ongoing improvements to the Test Prep process.
What We're Looking For
Education: Bachelor's degree required
Experience: Prior administrative, educational, or program coordination experience preferred
Skills:
Strong organizational skills and exceptional attention to detail
Excellent communication and customer service abilities
Comfortable managing multiple priorities in a fast-paced environment
Proficiency with Google Workspace, Podio (or similar CRM/project management tools), and databases
Mindset:
A commitment to our mission of supporting student learning through relationships
A natural problem-solver who will roll up their sleeves to fix what's missing or unclear
A collaborative teammate who can also work independently
Why Join Us?
Be part of a team that directly impacts students' confidence and academic growth
Gain experience in educational services, program coordination, and leadership
Work in a collaborative, mission-driven environment with opportunities for professional development
Competitive compensation and benefits package
Physical & Work Environment
Prolonged periods of sitting or standing and working on a computer
Ability to lift up to 15 pounds (test materials)
Office-based in Westport, CT
How to Apply
Interested candidates should submit a resume and cover letter explaining your interest in the role and how your skills align with our mission.
Associate, Prime Operations
Operations associate job in Hartford, CT
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
*Team/ Role Paragraph:*
Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle.
The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error.
As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions.
Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows.
*What you'll be doing:*
* Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution.
* Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution.
* Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness.
* Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows.
* Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks.
*What we look for in you:*
* 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets.
* A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future.
* Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts.
* Proven ability to execute with precision and a high degree of ownership, especially under tight timelines.
* Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud).
* Demonstrated experience protecting user privacy and handling confidential information.
* Excellent de-escalation skills and the ability to build trust with frustrated users.
* Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences.
* Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems.
* Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs.
* Experience creating support playbooks or standard operating procedures (SOPs).
*Nice to haves:*
* Experience using/training AI chatbots for support teams
* Experience with Coinbase Prime or similar institutional custody platforms.
* Experience in a compliant/regulated work environment.
* B2B onboarding/implementation experience.
* Understanding of tokenomics, token vesting schedules, or smart contract-based distributions.
* Data analysis skills (SQL is a plus).
* In-depth knowledge of blockchain ecosystems beyond Ethereum
Job #: P72785
*Location*: US, remote-first (listing may say NY, anywhere in US is suitable)
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$108,630-$127,800 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Operations Associate
Operations associate job in Melville, NY
Responsible for handling daily customer service, vendor coordination, and order processing across systems. This detail-oriented role requires a proactive, customer-facing personality to communicate effectively, solve problems, and ensure operational efficiency.
Key Responsibilities:
Primary contact for customer inquiries, order updates, and issue resolution.
Provide timely, professional communication via phone, email, or online.
Troubleshoot order issues and coordinate solutions with internal teams.
Maintain strong customer relationships through exceptional service.
Communicate with vendors on lead times, pricing, and order status.
Address vendor issues and ensure accurate information flow.
Follow up on orders and product updates for internal team awareness.
Assist in evaluating vendor performance and escalate concerns.
Process customer orders across multiple systems accurately.
Ensure order details, pricing, and availability are correct.
Monitor order statuses and update system notes.
Collaborate with teams for complete order fulfillment.
Maintain organized documentation and records.
Assist in creating or improving SOPs.
Identify and escalate inventory or system issues.
Support special projects related to operations or system improvements.
Qualifications:
2 years of experience in operations or customer service (preferred).
Strong attention to detail and accuracy in data entry.
Excellent communication skills with a customer-friendly demeanor.
Ability to multitask and manage deadlines in a fast-paced environment.
Experience with order management systems.
Proficiency in Microsoft Excel, Outlook, and office software.
Strong problem-solving skills and collaborative work ability.
Part Time Associate, Operations
Operations associate job in Stamford, CT
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Achieves results through teamwork by using strong interpersonal skills
Expert communicator with the special ability to build strong internal and external relationships
Adaptable to changes and can be relied upon to consistently deliver exceptional results
You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
High school diploma or equivalent
Experience executing warehouse duties within a retail, customer service, or sales environment
Proven time management skills and comfortable managing multiple projects with shifting priorities
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Ability to work effectively using inventory management systems
Flexibility to work evenings, weekends and public holidays
As The Operations Associate, You Will:
Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
Deliver merchandise to departments according to visual directives and replenish product as needed
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
Maintain proper display of merchandise in the store, ensuring they comply with brand standards
Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
Respond appropriately to customer questions, inquiries, and needs
Assist on the sales floor when required
Adhere to Asset Protection control and compliance procedures
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyInvestment Operations Associate
Operations associate job in Norwalk, CT
A wealth management practice based in Norwalk CT is looking to hire an Investment Operations Associate. The right candidate should have strong attention to detail, be process driven and have a desire to learn the financial planning business. In addition to have strong operations and back-office skills, the right candidate must have excellent communication skills for communicating with clients of the firm.
This role is hybrid and must be able to commute to Norwalk CT a few times per week.
Responsibilities include:
Provide great service and first impressions with clients during client onboarding
Manage investment account opening and initial deployment process
Prepare and process all paperwork needed for investment/advisory accounts
Coordinate and execute 401(k) rollover calls with clients and plan administrators
Monitor and trading account: placing trades, rebalancing existing accounts, change beneficiaries, distribution assistance, RMD management, tax loss harvesting, etc.
Assist clients with investment account related questions
Assist with client review schedule, maintaining notes in Envestnet and CRM and mailing annual review letters to clients
Ensuring compliance requirements are implemented and followed
Processing proposal amendments in Envestnet
Accepting redemptions/withdrawals from clients and communicating instructions to home office
Maintaining daily tickler system for account follow-ups and service requirements
Running performance reports in Envestnetand NMCIR
QUALIFICATIONS
Has 3+ years investment industry experience
Series 7 and Series 66
Highly detail oriented and procedural, excellent organizational skills with ability to multitask, set priorities and meet deadlines
Trading experience, ability to process personal securities transactions
Excellent oral and written communication skills
Experience in administrative support or customer service, preferably in the financial services and/or insurance industry
Ability to work in a fast-paced environment, both independently and on a team
Ability to maintain confidentiality
Strong critical thinking, financial analysis and problem-solving skills required
Ability to manage multiple diverse projects and assignments in a timely and quality manner
Demonstrated ability to maintain effective working relationships with clients
Willingness to learn
Bachelors Degree
Familiarity with Microsoft applications and data entry and information retrieval software
Preferences: Experience with NetX360 and Envestnet
Salary Range 65k-95k
Finance Operations Associate
Operations associate job in Deer Park, NY
Job Description
Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security.
We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do.
At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today!
Let's craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place.
Our Comprehensive Employee Benefit and Perk Package:
Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure.
401k with Matching: Plan for your future with our 401k program, featuring competitive company matching.
Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs.
Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth.
Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties!
Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices!
Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment.
About the Position:
The Finance Operations Associate is responsible for reviewing, validating, and reconciling weekly employee project sign-in sheets required by certain clients for work performed on their job sites. This includes ensuring accurate reporting of hours worked and proper allocation of labor costs to jobs, projects, or cost centers. The Finance Operations Associate will also audit packing slips and material deliveries to job sites. This role plays a key part in maintaining financial accuracy, supporting internal finance processes, and ensuring compliance with company policies and client requirements. The role will be part of the Finance Department but will work closely with the Operations Department.
Responsibilities:
Review weekly sign-in documentation for accuracy, completeness, and compliance with company and client requirements.
Verify that hours worked, overtime, PTO, and other applicable codes are recorded correctly.
Confirm that employees have submitted required documentation on schedule and that supervisors have approved it when necessary.
Identify missing, incomplete, or inconsistent entries and follow up promptly with employees or supervisors.
Investigate discrepancies in job coding and work with project managers to correct errors.
Prepare weekly reports summarizing documentation errors, corrections, and trends.
Support implementation of new timekeeping or documentation tools and system enhancements.
Review packing slips and delivery documentation to support customer invoicing and job costing.
Qualifications:
Strong attention to detail and accuracy.
Ability to analyze data, identify discrepancies, and resolve issues efficiently.
Flexible with working hours to meet deadlines.
Ability to work under deadlines and manage weekly review cycles.
Familiarity with Microsoft Office Suite.
Strong communication and follow-up skills.
Experience with ConnectWise software is a plus.
Salary: $50,000.00-$60,000.00/year
Position Type: Full-Time, In-Person
We are currently only considering candidates who already live within commuting distance of our office. This role is not open to relocation and relocation assistance is not provided.
Marine Operations Coordinator
Operations associate job in Guilford, CT
American Cruise Lines is seeking shoreside Coordinators/Watch Standers for our Fleet Operations Center to support our growing fleet of small cruise ships sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia- Snake Rivers and Mississippi-Ohio-Cumberland Rivers. Our U.S flagged ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. This is a fully in-person role based in Guilford, CT.
Marine Operations Watch Standers report directly to the Fleet Operations Center Manager and are responsible for maintaining 24hr fleet support through proactive monitoring of weather forecasts, channel conditions, bridge-lock operations; together with tracking the status of vessels and routes to sustain safe, secure and consistent cruise operations. Watch Standers communicate regularly with vessel officers to manage routine and emergent situations. Watch Standers audit company and regulatory performance standards continually through oversight tools and technologies, supporting performance excellence while representing the company as a professional.
This role executes the current and future fleet Operations Center communication and oversight tasks, flexing daily requirements to sustain fleet execution of cruise schedule. Marine Operations Coordinators maintain set watches and execute a framework of fleet and crew status-tracking-oversight-assessment tools and views to enable proactive real-time fleet operations management. Marine Operations Coordinators maintain full real-time and 21-day outlook views for weather, tidal, river gage, lock-bridge status, waterway status, and environmental status across all fleet routes during their assigned watch schedules.
Marine Operations Coordinators maintain various shifts to support 24/7 fleet operations and are the first point of contact and direct support contact for all vessels and regional managers across all cruise routes. Similar to the officers aboard our vessels, Marine Operations Coordinators are focused and diligent in the performance of their duties while "on watch" reducing risk and optimizing decisions, by maintaining an accurate status of vessels, crews, logistics, and route conditions together with accurate forecasts, schedules, and plans. The Fleet Operations Center supports fleet and company decision makers in keeping well ahead of planning, response, and emergent decision timelines.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Responsibilities:
* Maintain and execute framework of fleet and crew status-tracking-oversight-assessment tools and views to enable proactive real-time Fleet Operations Center management.
* Organize and Assess 30-day outlook of fleet, crewing, and logistics information, forecasts, and projections to display and communicate to Shipboard Officers, Regional Managers and Senior Executive Leadership.
* Organize and Assess 30-day outlook of fleet operations within standard parameters for weather, tides, river gages, lock-bridge-channel conditions, environmental and security conditions across all cruise routes to display and communicate to Shipboard Officers, Regional Managers and Senior Executive Leadership.
* Coordinate and communicate with Operations Centers supporting USCG, USACE, FEMA, Maritime Industry Operators.
* Coordinate and communicate with Regional and Industry Maritime Operator Groups.
* Execute required regulatory Notices of Arrival, Bridges-Locks-Waterways Use Notifications and Reservations.
* Administrative reporting, filing, invoicing, and documentation of standard Fleet Operations Center procedures.
* Maintain track of repair timelines to ensure executions of current and future cruise desired.
Qualifications:
* Maritime experience in operations, logistics, dispatching, or maintenance support.
* 100T Captain or Mate License (near coastal or inland) preferred.
* Team-building experience, poised communications and problem-solving skills.
* Proven multi-tasking and prioritization project execution skills.
* Proven responsibility and discretion in handling sensitive personnel and security information.
Work Location, Routine Hours and Travel:
* Primary Work Location is the Fleet Operations Center - Guilford CT.
* 40-hour Per Week Duty Periods including weekends (Day-Afternoon-Night Shifts).
* Periodic travel for 7-day periods aboard company vessels for operational familiarization, mariner recency, and route familiarization. Annual travel days 14-21 days (less than 5% of normal work days).
Perks:
* Competitive salary and 401k plan
* Health, dental, and vision plans available
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
Senior People Operations Associate
Operations associate job in Hartford, CT
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.
Job Description
Provides on-site customer service to our team members and delivers warm, knowledgeable HR support; acts as a company ambassador during internal events, as applicable
Acts as a leader for the organization, exhibiting our core values: Thoughtfulness, Openness, Adaptability, Smart Thinking and Trust.
Act as the first point of contact for employee relations issues, resolving moderate matters and escalating complex cases as needed.
Maintains the highest level of confidentiality and discretion
Supports and maintains all corporate policies, procedures, quality, and confidentiality standards as outlined in the Endava Group Employee Guide
Provides HR policy guidance and interpretation for domestic operations; advises HR Manager on and supports policy creation
Supports the full life cycle of employment, including onboarding and exit processes
Provides tactical consultation and guidance to management (coaching, counseling, development, disciplinary actions)
Maintains employee-related databases and prepares reports for management
Organizes, completes, and presents projects as assigned
Partners with our nearshore and close-to-client teams, as applicable
Promotes professionalism, and a collaborative, learning environment within the team; works closely with other HR team members to provide 360 support
Innovates best practices in people programs and implements an array of HR-centric programs
Works closely with management and employees to improve communications, enhance working relationships, build morale, and increase productivity and retention
Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
Maintains records, reports, and logs to ensure compliance
Uses available tools, including MS Outlook/Word/Excel; other software, etc.
Understands Endava policies and processes; own HR processes and obtain required approvals, as applicable
Exhibits a “no task too small” attitude and is a team player
Other duties, as assigned
Qualifications
Required:
3 years of experience.
Strong HR project management skills
Working knowledge of multiple human resource disciplines including wage and hour regulations, compensation practices, organizational design, diversity, performance management, federal and state employment laws
Thorough understanding of applicable laws, guidelines, and policies
Excellent customer skills with strong communication (written and verbal), presentation, and organizational skills complete with the ability to interact with diverse, inter-disciplinary, cross-functional teams effectively and reasonably
Effective leadership and interpersonal skills with an ability to develop productive working relationships with others.
Must be detail oriented and possess the ability to use critical thinking skills to effectively resolve issues
Ability to write reports, business correspondence, and procedure manuals
Ability to multitask, effectively present information, and respond to questions in a timely manner
Strong conflict management and negotiation skills
Proficiency with Microsoft Office Suite with advanced Excel skills, Internet and email applications.
Ability to work independently and in a team environment.
Ability to maintain confidentiality.
The ability to handle reasonably necessary stress
Physical requirements include: sitting, standing, and computer work for long periods of time
Additional Information
Discover some of the global benefits that empower our people to become the best version of themselves:
Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
Health: Global internal wellbeing programme, access to wellbeing apps;
Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
Additional Employee Requirements
Participation in both internal meetings and external meetings via video calls, as necessary.
Ability to go into corporate or client offices to work onsite, as necessary.
Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
Ability to bend, kneel, crouch, and reach overhead, as necessary.
Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.
*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
USA Benefits (Full time roles only, does not apply to contractor positions)
Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
Flexible Spending Accounts (Medical, Transit, and Dependent Care)
Employer Paid Life Insurance and AD&D Coverages
Health Savings account paired with our low-cost High Deductible Medical Plan
401(k) Safe Harbor Retirement plan with employer match with immediately vest
At Endava, we're committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives-because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.
Operations Associate at ART of NYC & Long Island
Operations associate job in Holbrook, NY
Job Description
Prism Specialties Art (formerly known as "Art Recovery Technologies (“ART”)) handles mitigation and restoration services for various types of art works due to fire, water, mold, vandalism and other such damage for residential and commercial properties. We are part of a national franchise group (Prism Specialties) who also provide electronic restoration services (aka “ERS”), textiles ("TEX") and document restoration services (aka document freeze drying or “DFD”). While our territory is Long Island, Brooklyn & Queens (“ART of NYC & Long Island”), we can procure work in areas that are not designated territories by another ART franchise owner (i.e., Bronx).
As an Operations Associate, you must have a calm focus, be very detail-oriented, adapt to changing business demands, take initiative and have the ability to multitask in sometimes challenging and busy circumstances. We are looking for someone who is mature, confident and flexible with a positive attitude and strong work ethic. This position requires an individual who works quickly and goes beyond the call of duty.
Primary responsibilities include:
· Pickups - Remove, protect and transport artwork from insured's home/business to our facility.
· Perform inventory duties of incoming and outgoing artwork - includes photo inventory, administrative tracking, tagging, art handling, etc.
· Adhere to standard operating procedure and department operating procedures.
· Keep work area organized and free of clutter and debris.
· Initiate, recommend or provide solutions.
· Assist Facilities Director with warehouse and vehicle management as instructed.
· Deliver artwork to insured home/business.
· On occasion, may be asked to do the following due to urgent business needs -
o Clean art items to pre-loss condition (e.g., light cleaning tasks as instructed such as photos, decorative art, etc.).
o Performs packaging tasks and the related activities.
o Perform other related duties and responsibilities as assigned or required.
Requirements include:
· High school Diploma or GED required
· Must be able to work in a fast-paced environment while having strong attention to detail
· Excellent Customer Service skills - Providing "high touch" service to our clients.
· Exhibit a professional, neat and clean appearance that represents the ART brand.
· Understand that entry into damaged properties such as a burnt buildings and homes will be routine to the job.
· Ability to lift 50 pounds as part of artwork pick-up and delivery activity.
· Ability to drive a van (will train), along with a clean driving record.
· Key skills for success include the ability to multi-task and prioritize, attention to detail and accuracy as well as the ability to work efficiently and effectively in a team environment.
· Occasional circumstances may require overtime, including nights and weekends.
· Good communication and organizational skills are required to excel in this position. This includes verbal and/or written responses/acknowledgement and the ability to ask questions when duties are not clear.
· Successfully complete a pre-employment drug screen and criminal background check.
Additional responsibilities of an ART Operations Associate consist of the following:
· Report to work as scheduled.
· Cooperate with supervisors and perform assigned duties.
· Cooperate with Art Restoration personnel and perform assigned duties.
· Inspect own work and ensure that it is complete, thorough and meets ART quality standards as well as meets or exceeds customer expectations. Work will then proceed to the quality control phase.
· Report all injuries immediately. Injured workers requiring more than first aid treatment must immediately be seen by a physician/clinic specified by ART.
· Attend and participate in all staff meetings as requested.
· Abide by all rules, regulations and policies contained in the Employee Handbook, Safety Manual and Employment Agreement. This includes active participation in identifying, reporting and correcting situations affecting safety, quality and customer satisfaction.
· Use and maintain all provided materials, supplies and equipment in accordance with manufacturer's recommended procedures.
· Document all job activity using the established systems, processes and procedures.
· Keep all job/customer files neat, organized and secure and its contents confidential.
· Participate in ongoing training programs sponsored by the company and/or affiliated organizations.
We are looking forward to receiving your application. Thank you.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.00 - $18.00/hour.
About ART of NYC & Long Island: Our team of experts provides quality and cost-effective “hands-on” service with appropriate turnaround times that claims professionals, contractors, collectors and homeowners require.We are familiar with the insurance industry and understand the need for urgency that is needed for every claim. We provide photographic inventory usually same day or next day, with full estimates within 1-3 business days. Learn more about us at ***************
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Trading Operations Specialist - Greenwich / NY
Operations associate job in Greenwich, CT
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a Trading Operations Specialist, you'll provide support to a group of trading desks based in New York and Chicago. This is an opportunity to solve challenging problems while working closely with relationship managers, experienced traders, researchers and software engineers to optimize operational workflow and use the right tools and technology for the job.
Responsibilities:
* Provide front-office support for the firm's direct trading business
* Act as process owner for current functionality and provide critical support and advice regarding needed enhancements to technology, workflows, and processes:
* Gain strong understanding of traders' individual risk management tools and provide support for related traders' needs
* Upgrade and support traders' tools to effectively utilize technologies and tools that are firm standard
* Interface with technology to improve tools where they fall short of meeting the desks' needs
* Adopt, integrate, and promote new technology as it becomes available
* Gain mastery of the firm's proprietary trade capture, inventory management, treasury management, and risk management systems necessary to support products related to the desks' activity: futures/futures options
* Trade and position reconciliation with the firm's clearing houses, counterparties, and brokers
* Daily P&L calculation and substantiation
Requirements:
* Experience with futures, futures options, and/or OTC products preferred
* Previous experience supporting fixed income, currencies, crypto assets, or commodities products
* Proficient in Python
* Working knowledge of Git, SQL, and Linux
* Substantial prior interaction with the front office and senior management in an active trading environment
* 2-3 years of experience in front office, middle office, back office or risk management roles working with exchange-traded and over-the-counter products and derivatives
* Bachelor's degree in finance, economics, or another quantitative field or material equivalent exposure
* Demonstrated ability to work independently
* Demonstrated ability to analyze problems and synthesize and implement solutions
The annual base salary range for this position is $90,000 to $125,000 depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at *******************************
California residents, please review the California Privacy Notice for information about certain legal rights at ******************************************
#LI-DW1
Auto-ApplyStore Operations Specialist
Operations associate job in East Northport, NY
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Executes company directives, policies and procedures timely, accurately, and thoroughly.
Qualifications and Competencies
At least 18 years old
High School Diploma/Equivalent
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyMember Operations Specialist
Operations associate job in Hauppauge, NY
Individual requires an ability to communicate effectively with prospective and current Members and to represent the credit union in a positive and professional manner. Identifies solutions for Members' financial needs by being knowledgeable about the Credit Union's products and services. Responsible for various file maintenance and posting procedures, communicating with Members on problems that may arise, and performing various other support functions within the department.
****************************************************************
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform all Member Operations duties as required, such as but not limited to, posting ACH and Share Drafts, Ach origination, posting to G/L accounts, creating and updating spreadsheets, Plastic Card issues, issuing letters to, and for Members, analyzing reports, Levies and Subpoenas, reconciling Branch Operations, Cash Letters, and performing Wire Services.
Address disputed items in a timely manner. Ensuring that processes and files comply with NACG and other related regulations.
Provide Members with courteous, professional, prompt, and accurate service.
Responds in a professional manner to Members' inquiries, requests, or problems.
Maintain an up-to-date and thorough knowledge of all credit union products and services.
Identifies solutions for Members' financial needs by promoting and referring appropriate products and services by utilizing Island Federal Credit Union's preferred way of selling.
Communicating with outside agencies as required.
Perform routine responsibilities with limited supervision.
Interact with Members to solve problems, provide account balances, and transfer funds between accounts.
Resolve problems encountered by co-workers in a timely manner.
Accommodate flexible work schedule to meet department needs, including evenings and weekends.
Keep all Credit Union Member and employee related business in strictest confidence.
Possess general knowledge of BSA rules and regulations. Completes and passes BSA Training requirements.
Maintain a neat and orderly work area.
Ability to perform all other duties as assigned and willingness to attain product knowledge.
Background check will be required prior to employment.
************************************************************************************************
Requirements:
High school graduate or equivalent.
Prior financial services and operations experience preferred.
Possesses general knowledge of BSA rules and regulations.
************************************************************************************************
Competencies:
Excellent written and oral communication skills
Excellent organizational skills
Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.
Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.
Ability to maintain strict confidentiality.
Ability to work independently of supervision.
***********************************************************************************************
Store Operations Specialist
Operations associate job in East Northport, NY
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Executes company directives, policies and procedures timely, accurately, and thoroughly.
Qualifications and Competencies
At least 18 years old
High School Diploma/Equivalent
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyOperations Specialist
Operations associate job in Bohemia, NY
Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the key to success is our diverse and talented team of employees.
Encore Fire Protection is an industry-leading, full-service fire protection company, serving over 30,000 customers down the east coast, from Maine to Louisiana. With over 2,100 dedicated employees, we deliver top-notch service to those who rely on us to save lives and protect property through state-of-the-art fire suppression, sprinkler systems, and alarm solutions. Our mission?
To be the best fire protection company the industry has ever seen.
This continued growth and success has created a need for an Operations Specialist in our Bohemia, New York office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective.
The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details.
Here's what you can expect:
Manage and oversee the service delivery for specific product lines
Review scope of work and service contracts to ensure accuracy
Match billing with contract quotes and be able to notice even the smallest differences
Investigate scope of work performed with billing discrepancies
Communicate with customers on daily basis with invoice changes
Maintain focus on executing end of month billing cycle
Requirements:
The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following:
Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive
Prior experience in a service business or scheduling position
Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills
Ability to work under pressure and meet deadlines
Benefits:
As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make people's lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect:
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $65,000 - $70,000.
No matter how you found us, we're all about growth-yours and ours. While we're required to post salary ranges (because transparency matters), we strongly encourage you to apply even if your expectations don't line up exactly with the numbers. We're a fast-evolving company with roles, projects, and opportunities that often go beyond what's listed online. If you're excited about the work we're doing and the culture we have, we'd love to hear from you.
Purpose and results driven work environment (work smarter not harder)
We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set!
Speaking of attire, we offer all employees Encore gear when they join the team
Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and
CHANGE
as needed
Access to leading edge web-based productivity tools
Participation in Fidelity 401(K) that includes employer match
Medical, Dental, and Vision benefits through Blue Cross
Company-paid life insurance policy of $50,000
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
#LI-EP1
Auto-ApplyOperations Specialist I, Community Solutions (On- Site, Stamford)
Operations associate job in Stamford, CT
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is responsible for the control of all MDU Contracts including, but not limited to, the development, auditing, validation, implementation, management, maintenance, administration and recordation of MDU telecommunications services contracts entered into between Charter and residential developers, builders, utility consultants, property owners and management firms throughout the assigned MA in compliance with guidelines.
This role is On-site, Stamford 4 days. 1 Day Hybrid.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
* Develop, implement, manage and maintain a formal MDU contracts administration and database program for Right-of-Entry (ROE) and Bulk agreements.
* Manage all contract files and databases to ensure their accuracy and completeness to allow for proper risk analysis.
* Prepare documentation for ROE and Bulk agreements for new and existing properties based on established strategic, financial, legal and operational criteria.
* Monitor and evaluate project activity and report on progress to managers and leadership.
* Provide administrative and technical support such as scheduling, procurement, preparing presentations, monitoring time lines, and act as liaisons to various departments and organizations.
* Review and approval of contracts prior to obtaining signature from authorized signatory in compliance with all Charter policies and procedures.
* Prepare various Owner and customer communications related to contracts and services such as proposals, letters and other client correspondence.
* Create and administer policy and procedures for termination notices to lost properties and managing conversions of properties to and from bulk services in compliance with required notification requirements.
* Responsible for tracking all door fees and revenue sharing obligations, preparing and submitting requests for payment and sending same to owners. Work as a liaison with MA finance team on Owner payments including tracking, budgeting and forecasting.
* Prepare, notarize and record contracts, easements, memorandum and other recordable instruments. Act as a liaison to each county to represent Charter to these agencies in a positive, professional and efficient manner.
* Responsible for submitting, tracking, validating and monitoring the proper execution and notarization of all contracts presented to the authorized signatory.
* Responsible for inputting new and updating existing Bulk rates in billing system, maintaining bulk database and sending bulk rate increase notifications.
* Responsible for the timely processing of commission chargebacks on any contracts that are in default per company policy.
* Cross functional liaison between MA/Region/Division and Corporate.
* Create and update an abstract form for each property file that contains key notice and other property information.
* Create an abstract form and process for each new contract to ensure timely dissemination of key contract terms and conditions to impacted internal departments.
* Responsible for actions related to competitive responses such as contract violations or termination of service which include leading project calls and communication with property owners, management and Charter Legal team.
* Supports marketing team with contract and complex information at all times to protect Charter interests and investment.
* Responsible for requesting and securing Certificates of Insurance from Corporate as needed and forwarding a copy to client.
* Track and ensure resolution of any contractual issues that impact our client relationships.
* Corresponding and maintaining relationships with clients and their utility consultants.
* Attend MDU and related association functions, including appropriate trade show participation as requested.
* Provide general assistance to management and MDU AE's, as required including ongoing coaching, and training of AE's to insure contract process compliance.
* Supports marketing team with contract and complex information at all times to protect charter interests and investment.
* Generate and validate commission reports from Sales Force for payroll processing.
* Provide training of Contract Specialists.
* Develops databases or reports and provides feedback on existing reports and databases and make assessments or recommendations as requested.
* Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated in-depth knowledge of Microsoft Office applications required, e.g. Excel, Word and PowerPoint
Knowledge of telecommunications laws and regulations
Knowledge of cable billing systems (such as ICOMS)
Effective verbal and written communication skills required
Ability to interact proficiency with peers, clients and other professionals
Ability to initiate and bring closure to negotiations at an executive level is essential
Ability to exercise accurate professional and legal judgment.
Ability to communicate with all levels of company employees, vendors/service providers, customers and prospective customers
Demonstrated effective analytical and financial ability, strong organizational skills
Ability to prioritize assignments according to timelines and importance of task
Ability to maintain poise and professional demeanor in stressful situations
Required Education
Bachelors' degree in business or equivalent Industry or contract experience
Required Related Work Experience and Number of Years
Real Estate or Telecom Industry Experience - 2-4
Preferred Related Work Experience and Number of Years
Experience with automated reporting and analysis applications preferred - 2-4
Experience with contracts strongly preferred - 2-4
WORKING CONDITIONS
Office environment
Some travel required
This role is On-site, Stamford 4 days. 1 Day Hybrid.
#LI-NT1
#LI-NT1
SOP300 2025-65116 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Deposit Operations Specialist
Operations associate job in Danbury, CT
Key Responsibilities
Perform various daily and monthly General Ledger and internal account reconciliations as assigned.
Review and mail batch letters.
Review system generated check hold reports and corresponding documentation in iDentifi. Follow up with branch staff to resolve any errors or issues with form completion.
Review all Automatic Transfer Authorizations set up in Insight by branch staff.
Review all related documentation in iDentifi.
Follow up with branch staff to resolve any issues or errors.
Assist with resolving all Contact Management requests assigned to the department to ensure tasks are completed before their assigned due dates.
Secondary Responsibilities
Cross train to provide backup support for Day-2 Balancing and City of Danbury Tax Payments
Cross train to provide backup support for Retirement Plan maintenance and document review.
Provide assistance with extensive legal research requests.
Cross train to provide backup support for Day-2 Balancing and City of Danbury Tax Payments.
Follow all deposit policies and procedures
Is aware of and complies with CRA guidelines and policies, ethics policy, and the bank's non-discrimination policy; complies with banking regulations
Comply with BSA requirements relating to Suspicious Activity Reporting, Currency Transaction Reporting, OFAC and red flags
Record customer issues or complaints in the Complaint Tracker; track progress and document resolution
Wire Operations Specialist
Operations associate job in Hauppauge, NY
Summary: Dime Community Bank (Dime) is currently hiring for a Wire Operations Specialist at its Headquarters in Hauppauge, Long Island. The Wire Operations Specialist is responsible for reviewing and releasing all incoming and outgoing wire transfers as well as providing support to Private Banking, branches and other internal departments on wire-related questions and/or issues. This role requires exceptional communication skills and judgment along with a comprehension of banking regulations. The Items Processing area is a deadline-driven, fast-paced environment.
Salary commensurate with experience, ranging from $50,000 to $55,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location.
All applicants must attach a recent resume. This is not a remote role. This is a hybrid role (4 days in office/1 day remote). Applicants need to be able to work either shift (Opening is 7:30 am to 4 pm and Closing is 10:30 am to 7 pm). Shifts will rotate.
Responsibilities:
Process and release incoming and outgoing wire transfers in compliance with internal policies and banking regulations.
Monitor transactions for red flags, potential fraud, and compliance risks, taking appropriate action when necessary.
Assist Private Banking, branches and other internal departments with questions and issues related to wires.
Be a subject matter expert on wire transfers and related documentation.
Keep internal wire policies and procedures up to date.
Maintain accurate records and prepare reports as required.
Perform other Items Processing duties as assigned.
Qualifications:
High School Diploma or equivalent. Minimum 4 years' related work experience in Banking Operations.
Advanced PC (Microsoft Word, Excel), Network, Director, Transaction Research (Navigator).
Working knowledge of applicable aspects of regulations as they relate to job functions, compliance, and fraud prevention.
Strong communication skills, both verbal and written.
Must comply with all state and federal regulations.
Accounting Operations Specialist
Operations associate job in Melville, NY
Job Description
We are seeking a detail-oriented and proactive Accounting Operations Specialist to join our team. In this role, you will play a crucial part in ensuring the accuracy and compliance of contractual/non-contractual rules within our organization. This includes, but is not limited to, performing a variety of routine functions in accordance with standard procedures in general accounting, accounts payable, accounts receivable, and related financial areas.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Engage in client focused communication with airline and hotel partners to facilitate billing process.
Ensure accurate representation of contractual rules in both contract status and the system.
Conduct thorough audits of invoices to ensure adherence to contractual rules.
Analyze reservations on a case-by-case basis, review associated documents, and validate invoice calculations using Excel.
Provide comprehensive training sessions to new hotels and reinforce training for existing hotels.
Extend support during the first invoice submission to facilitate correct invoicing and timely payment receipt.
Required Skills, Education and Experience:
Associate degree in accounting or finance preferred.
1-3 years auditing experience preferred.
Possess a keen attention to detail, ensuring accuracy in all tasks.
Must be proficient in MS Excel.
Ability to identify problems, collect relevant data, establish facts, and draw well-founded conclusions, showcasing analytical prowess.
Strong verbal and written communications skills.
Strong organizational skills and ability to multi-task.
Operate with a strong sense of urgency, delivering timely and high-quality results within specified deadlines
Exercise discretion and sound judgment in all professional endeavors.
Position Type and Expected Hours of Work
- Full time, Monday through Friday, normal core business hours and as needed on nights and weekends unless otherwise specified.
- Hybrid work schedule (3 days in office / 2 days remote)
Supervisory Responsibility
None
Travel Requirements
None
Compensation
Good faith hourly wage for this position is $21.00 per hour and is commensurate with experience.
Who We Are
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API's proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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