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Become An Operations Clerk

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Working As An Operations Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $40,522

    Average Salary

What Does An Operations Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Operations Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Operations Clerk Jobs

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Operations Clerk Career Paths

Operations Clerk
Accounts Payable Clerk Staff Accountant
Accounting Manager
8 Yearsyrs
Dispatcher Office Administrator Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Loan Servicing Specialist Service Specialist Office Administrator
Administrative Manager
6 Yearsyrs
Office Administrator Administrative Coordinator
Administrative Supervisor
5 Yearsyrs
Dispatcher Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Specialist Operations Manager Branch Manager
Assistant Vice President
7 Yearsyrs
Process Operator Maintenance Technician Service Manager
Branch Manager
6 Yearsyrs
Operations Manager General Manager
Business Manager
7 Yearsyrs
Operation Supervisor Office Manager
Business Office Manager
8 Yearsyrs
Operation Supervisor Production Manager Purchasing Manager
Contracts Manager
9 Yearsyrs
Accounts Payable Clerk Accountant Senior Accountant
Controller
9 Yearsyrs
Operations Manager Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Accounting Clerk Accounts Payable Clerk Human Resources Coordinator
Human Resources Supervisor
5 Yearsyrs
Loan Servicing Specialist Specialist Operation Supervisor
Logistics Manager
7 Yearsyrs
Operations Specialist Operation Supervisor Office Manager
Office Manager Of Human Resources
7 Yearsyrs
Process Operator Process Technician Maintenance Technician
Operations Manager
7 Yearsyrs
Accounting Clerk Payroll Specialist
Payroll Manager
8 Yearsyrs
Operations Specialist Operations Manager
Site Manager
7 Yearsyrs
Specialist Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Do you work as an Operations Clerk?

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Do you work as an Operations Clerk?

Operations Clerk Demographics

Gender

Female

67.3%

Male

29.9%

Unknown

2.8%
Ethnicity

White

60.3%

Hispanic or Latino

16.7%

Black or African American

11.2%

Asian

8.3%

Unknown

3.5%
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Languages Spoken

Spanish

50.0%

Hmong

8.8%

French

5.9%

Cantonese

4.4%

Chinese

3.9%

Mandarin

3.4%

Korean

2.9%

German

2.9%

Tagalog

2.5%

Portuguese

2.5%

Japanese

2.5%

Carrier

2.0%

Russian

1.5%

Croatian

1.5%

Hebrew

1.5%

Vietnamese

1.0%

Lingala

1.0%

Arabic

1.0%

Marshallese

0.5%

Icelandic

0.5%
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Operations Clerk Education

Schools

University of Phoenix

24.8%

Des Moines Area Community College

10.0%

Florida State University

6.0%

Kaplan University

5.5%

Strayer University

5.0%

American InterContinental University

4.3%

Central Piedmont Community College

4.1%

University of Maryland - University College

4.1%

Southern New Hampshire University

4.1%

Iowa State University

4.1%

Ashford University

3.6%

Metropolitan State University

3.1%

Liberty University

2.9%

Florida International University

2.9%

Grand Canyon University

2.9%

Tallahassee Community College

2.9%

Miami Dade College

2.6%

University of North Carolina at Charlotte

2.6%

University of South Florida

2.4%

Arizona State University

2.4%
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Majors

Business

33.1%

Accounting

11.4%

Criminal Justice

6.3%

Health Care Administration

5.5%

Psychology

4.5%

Finance

4.0%

Management

4.0%

General Studies

3.7%

Computer Science

3.2%

Medical Assisting Services

3.0%

Human Resources Management

2.6%

Education

2.5%

Communication

2.4%

Liberal Arts

2.3%

Legal Support Services

2.3%

Nursing

2.2%

Information Technology

1.9%

Computer Information Systems

1.8%

English

1.7%

Marketing

1.7%
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Degrees

Bachelors

35.1%

Other

30.5%

Associate

17.0%

Masters

7.6%

Certificate

6.1%

Diploma

2.8%

Doctorate

0.5%

License

0.4%
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Internship
Temporary

Real Operations Clerk Salaries

Job Title Company Location Start Date Salary
Operations Clerk Rowamerica Dba Wintech Racing Greenwich, CT Mar 24, 2016 $43,784
Operations Clerk The Essentials Group, LLC Laurel, MD Oct 01, 2012 $25,600
Operations Clerk Essentials Group, LLC Laurel, MD Oct 01, 2012 $21,500
Operations Clerk The Essentials Group, LLC Laurel, MD Oct 01, 2012 $21,500

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Top Skills for An Operations Clerk

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  1. Data Entry Functions
  2. Customer Service
  3. Proper Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Performed a variety of key operational functions, addressing invoices/manifests, data entry functions and account/line numbers.
  • Demonstrated the ability to work in fast paced environment while delivering excellent customer service in logistics.
  • Trained and supervised administrative personnel on the proper procedures for incoming and outgoing shipment control.
  • Maintained general ledger, adjusted, closed and produced financial statements.
  • Resolve payroll discrepancies by collecting and analyzing information.

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Top Operations Clerk Employers

Jobs From Top Operations Clerk Employers

Operations Clerk Videos

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