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Become An Operations Clerk

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Working As An Operations Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $35,990

    Average Salary

What Does An Operations Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Operations Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Operations Clerk jobs

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Operations Clerk Career Paths

Operations Clerk
Specialist Operations Manager General Manager
Account Manager
5 Yearsyrs
Accounts Payable Clerk Accountant Senior Accountant
Accounting Manager
7 Yearsyrs
Specialist Account Manager Sales Manager
Branch Manager
6 Yearsyrs
Loan Servicing Specialist Specialist Operations Manager
Business Manager
7 Yearsyrs
Service Representative Account Executive Office Manager
Business Office Manager
8 Yearsyrs
Loan Servicing Specialist Quality Assurance Analyst Senior Consultant
Chief Executive Officer
8 Yearsyrs
Service Representative Specialist Operations Manager
Chief Operating Officer
11 Yearsyrs
Accounting Clerk Accounts Payable Clerk Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Operations Manager General Manager
District Manager
7 Yearsyrs
Accounting Clerk Accountant Finance Analyst
Finance Manager
7 Yearsyrs
Operations Specialist Operations Manager
General Manager
7 Yearsyrs
Accounts Payable Clerk Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Process Operator Maintenance Technician Service Manager
Office Manager
5 Yearsyrs
Operations Manager Plant Manager General Manager
Operations Director
9 Yearsyrs
Process Operator Process Technician Maintenance Technician
Operations Manager
7 Yearsyrs
Security Officer Service Technician General Manager
President/Chief Executive Officer
10 Yearsyrs
Operations Specialist Project Manager
Program Manager
8 Yearsyrs
Operation Supervisor General Manager
Property Manager
6 Yearsyrs
Operation Supervisor Account Manager Operations Manager
Purchasing Manager
9 Yearsyrs
Security Officer Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
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Average Length of Employment
Clerk Stenographer 6.0 years
Plant Clerk 4.5 years
Head Clerk 4.4 years
Senior Clerk 4.1 years
Lead Clerk 3.8 years
Data Control Clerk 3.7 years
Clerk Typist 3.6 years
Accountable Clerk 3.6 years
Distribution Clerk 3.5 years
Invoice Clerk 3.4 years
Clerk Specialist 3.4 years
Clerk Secretary 3.3 years
Accounting Clerk 3.2 years
Operations Clerk 3.0 years
Control Clerk 3.0 years
Maintenance Clerk 2.9 years
Yard Clerk 2.9 years
Records Clerk 2.8 years
Delivery Clerk 2.8 years
Support Clerk 2.6 years
Contract Clerk 2.5 years
Data Clerk 2.4 years
Vault Clerk 2.4 years
Services Clerk 2.3 years
Mailroom Clerk 2.3 years
Clerk 2.3 years
Junior Clerk 2.2 years
Program Clerk 2.1 years
Document Clerk 2.1 years
Data Entry Clerk 2.1 years
General Clerk 2.1 years
Imaging Clerk 2.1 years
Scale Clerk 2.0 years
Terminal Clerk 2.0 years
Clerk/Assistant 1.9 years
Scanning Clerk 1.8 years
Top Employers Before
Cashier 8.8%
Teller 6.5%
Clerk 4.8%
Internship 2.9%
Manager 2.7%
Secretary 2.4%
Top Employers After
Cashier 5.1%
Clerk 4.2%
Secretary 3.6%
Specialist 3.6%
Supervisor 3.3%
Manager 3.0%
Teller 2.9%

Operations Clerk Demographics

Gender

Female

67.2%

Male

29.9%

Unknown

2.8%
Ethnicity

White

77.4%

Hispanic or Latino

12.4%

Asian

7.9%

Unknown

1.6%

Black or African American

0.7%
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Languages Spoken

Spanish

49.8%

Hmong

8.2%

French

6.8%

Cantonese

4.1%

Chinese

3.7%

Mandarin

3.2%

Portuguese

3.2%

German

3.2%

Korean

2.7%

Tagalog

2.3%

Japanese

2.3%

Russian

1.8%

Carrier

1.8%

Croatian

1.4%

Hebrew

1.4%

Vietnamese

0.9%

Lingala

0.9%

Polish

0.9%

Arabic

0.9%

Marshallese

0.5%
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Operations Clerk Education

Schools

University of Phoenix

24.6%

Des Moines Area Community College

9.8%

Florida State University

5.9%

Strayer University

5.2%

Kaplan University

5.2%

American InterContinental University

4.7%

Central Piedmont Community College

4.0%

Ashford University

4.0%

University of Maryland - University College

4.0%

Iowa State University

4.0%

Southern New Hampshire University

3.7%

Liberty University

3.5%

Metropolitan State University

3.0%

Miami Dade College

2.8%

Grand Canyon University

2.8%

University of South Florida

2.6%

Arizona State University

2.6%

University of North Carolina at Charlotte

2.6%

Florida International University

2.6%

Tallahassee Community College

2.6%
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Majors

Business

32.8%

Accounting

11.7%

Criminal Justice

6.4%

Health Care Administration

5.6%

Psychology

4.4%

Management

3.8%

Finance

3.8%

General Studies

3.5%

Medical Assisting Services

3.2%

Computer Science

3.0%

Education

2.7%

Communication

2.6%

Human Resources Management

2.5%

Liberal Arts

2.3%

Nursing

2.3%

Legal Support Services

2.3%

Information Technology

2.1%

Marketing

1.8%

Secretarial And Administrative Science

1.7%

Graphic Design

1.7%
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Degrees

Bachelors

35.0%

Other

30.4%

Associate

17.1%

Masters

7.5%

Certificate

6.1%

Diploma

2.8%

Doctorate

0.5%

License

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Operations Clerk Salaries

Job Title Company Location Start Date Salary
Operations Clerk Rowamerica Dba Wintech Racing Greenwich, CT Mar 24, 2016 $43,784
Operations Clerk The Essentials Group, LLC Laurel, MD Oct 01, 2012 $25,600
Operations Clerk Essentials Group, LLC Laurel, MD Oct 01, 2012 $21,500
Operations Clerk The Essentials Group, LLC Laurel, MD Oct 01, 2012 $21,500

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Top Skills for An Operations Clerk

DataEntryFunctionsCustomerServiceProperProceduresPersonnelFilesFinancialDataPayrollSafetySortPhoneCallsGeneralLedgerAccountsPurchaseComputerSystemCensusFormsATMOfficeSuppliesAuditChildRegistrationAddressRegistersEnumerationMaterialsCustomerAccounts

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Top Operations Clerk Skills

  1. Data Entry Functions
  2. Customer Service
  3. Proper Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Review invoices Work with both central and local dispatch offices to assist in managing load schedules Perform data entry functions
  • Develop and maintain excellent customer service.
  • Trained and supervised administrative personnel on the proper procedures for incoming and outgoing shipment control.
  • Maintained/organized personnel files including background investigation records for all providers.
  • Reconcile Dossier financial data to Lawson general ledger.

Top Operations Clerk Employers

Operations Clerk Videos

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Data Entry Training

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