12 Operations Clerk Resume Examples

Five Key Resume Tips For Writing An Operations Clerk Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Data Entry, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Zippia allows you to choose from different easy-to-use Operations Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Operations Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Cynthia Barnes
Operations Clerk
Contact Information
Wichita, KS
(250) 555-3619
cbarnes@example.com
Skills
  • New Customers
  • Financial Statements
  • Personnel Files
  • Computer System
  • BOM
  • Taking Messages
  • Private Law Practice
  • Project Management
  • CRT
  • Discovery Responses
 
 
Employment History
Operations Clerk2011 - Present
QuikTrip
Wichita, KS
  • handle customer complaints and assist with checking out customers.
  • Implemented company policies and procedures.
  • Receive, open, unpack and issue sales floor merchandise.
Control Clerk2010 - 2011
U.S. Census Bureau
College Park, MD
  • Prepared daily receipt reports, spreadsheets and performed a variety of Internet research functions.
  • Analyze information/Carry out employee selection and hiring process Maintain personnel files and administrative records Process time and attendance records
  • Played an active role in marketing the census to the general public.
  • Handled word processing, spreadsheet, and database programs.
Law Internship2009 - 2010
American Bar Assn
College Park, MD
  • Attended depositions, summary judgment hearings, and performed investigatory work including interviews of clients, witnesses and potential expert witnesses.
  • Assisted in-house counsel in an assortment of issues concerning landlord-tenant law; including HUD and fair housing
  • Engaged in daily oral and written communications to the court, police, supervision, and defense counsel.
  • Researched and drafted affirmations in support, arbitration contentions, discovery responses, and attorney correspondence for insurance fraud litigation firm.
Education
Doctoral Degree of Law2006 - 2009
University of Maryland - College Park
College Park, MD
Master's Degree of English2005 - 2006
University of Maryland - College Park
College Park, MD
Bachelor's Degree of English2002 - 2005
Pennsylvania State University
Main, PA
 
 
Janet Reyes
Operations Clerk
Contact Info
Washington, DC
(340) 555-4214
jreyes@example.com
Skills
Telephone Calls
Financial Statements
Presentation Standards
ATM
Financial Institutions
Product Integrity
Computer System
Physician Orders
Pallet Jack
Document Control
Employment History
Operations Clerk2020 - Present
SafewayWashington, DC
  • Assist customers with check out bagging groceries clean sales floor and bathrooms
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Worked both on the sales floor assisting customers and in the back room managing, organizing, and stocking products.
Clerk Checker2010 - 2020
KrogerAtlanta, GA
  • Used signage and verbal communication to encourage recycling and composting.
  • Requested and recorded customer orders.
  • Prepare customer orders to their satisfaction and ensure needs and expectations are surpassed.
  • Post customer payments using bank lockbox reports.
Visual Merchandiser2008 - 2010
PepsiCoAtlanta, GA
  • Managed assigned route to maintain stock levels of Pepsi product.
  • Build displays for promotional products and assist in building sales and additional displays with store management.
  • Condense the back room and organize for the next merchandiser.
  • Deliver customer service (communication, rapport building, and attentiveness).
Education
Some College Courses of Business2008 - 2008
Ohio State UniversityColumbus, OH
 
 
Raymond Lawson
Operations Clerk
Jacksonville, NC
(360) 555-4157
rlawson@example.com
Experience
Operations Clerk2019 - Present
United States MarineJacksonville, NC
  • Received visitors and telephone calls, determined the nature of their inquiry and provided assistance as needed.
  • Completed special projects and task assigned by superiors in relation to ACH and internet banking.
  • Resolve customer complaints, perform clerical functions, answer phones, and sort daily mail
  • Received and processed loan applications and advised customers on legal terms/conditions of small personal loans.
Junior Clerk2018 - 2019
Newark Public SchoolsNew York, NY
  • Inputted deposit information into computer system.
  • Assisted in the open enrollment application report.
  • Document Control * Scan Job Routers, Test Reports, CD's, PO's and all related documents.
Desk Assistant2014 - 2018
Planet FitnessNew York, NY
  • Provided outstanding customer service when members' presented inquiries and complaints.
  • Give tours to prospective members.
  • Answer calls * Completing paperwork to establish new members * Customer service
  • Provide tours to potential members and have a good understanding of allmemberships offered.
Skills
External CustomersTelephone CallsTaking MessagesWindowsCustomer ServicePayrollPositive AttitudeGreeting VisitorsCheck-InCommunication
Education
High School Diploma In null2014 - 2014
 
 
Douglas Bennett
Operations Clerk
Employment History
Operations Clerk2011 - Present
United States MarineBeaufort, SC
  • Create B.O.L's Customer Service Yard checks Assign work load to dock teammates Provia System WMS/RF
  • Handled all activities in accounts payable, ensuring timely payments of vendor invoices, and responsible for negotiating past due accounts.
  • Provided support for high-volume operations department consisting of 3 managers and over 300 employees.
Operations Clerk2003 - 2011
KrogerAtlanta, GA
  • Greeted and filled customer orders.
  • Answered customer questions, and provided information on products and location.
  • Provided customer service on the sales floor.
Server And Certified Trainer2000 - 2003
TGI Friday'sMiami, FL
  • Trained new employees on policies and procedures, computer software, food expiditing and actual guest service.
  • Promoted menu items to increase customer sales.
  • Achieve and exceed desired sales goals requested by the General Manager.
  • take and serve customers' orders, seat customers, bus and prep tables, bathroom checks
  • Identified and made sales referrals, cross-sell services and provide excellent customer service.
Education
High School Diploma In null2000 - 2000
 
 
Contact Information
Beaufort, SC
(700) 555-8243
dbennett@example.com
Skills
Teamwork
Sensitive Information
Service Standards
Fedex
Special Requests
Menu Items
Confidential Information
Food Service
Word Processing
Internet
 
 
Jonathan Hunter
Operations Clerk
Secaucus, NJ
(570) 555-9345
jhunter@example.com
Skills
PowerpointPrint JobsPostage MeterFile MaintenanceWord ProcessingTime-Sensitive MaterialFinancial StatementsAffix PostageMail RoomRoom Operations
 
 
Employment History
Operations Clerk2019 - Present
United Parcel ServiceSecaucus, NJ
  • Maintain accurate records of said loads and input data into computer system to ensure real time delivery information for customers.
  • Maintained communication between drivers and hub.
  • Responded to Customer inquiries relations to rate quotes, appointments and other issues.
  • Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.
Administrative Clerk2018 - 2019
Pitney BowesNew York, NY
  • Compile, sort, and file records of office cases, activities and business transactions.
  • Sorted, delivered and faxed mail and packages to the post office and FedEX.
  • Placed, answered and route telephone calls, using multiple phone lines.
  • Handle Administrative functions for the Business Administration Chairperson.
Mailroom Clerk2017 - 2018
Pitney BowesNew York, NY
  • Listen attentively to caller needs to ensure customer service.
  • Processed mail using Pitney Bowes postage machine, sorted incoming mail for delivery; processed outgoing mailings
  • Supervised the mailroom and employees Delivered mail to clients in the Kraft Foods plant Unloaded trucks using the standard forklift
  • Received team and individual customer service awards in 2005.
Education
High School Diploma of null2017 - 2017
 
 
Cynthia Barnes
Operations Clerk
Contact Information
Wichita, KS
(250) 555-3619
cbarnes@example.com
Skills
  • New Customers
  • Financial Statements
  • Personnel Files
  • Computer System
  • BOM
  • Taking Messages
  • Private Law Practice
  • Project Management
  • CRT
  • Discovery Responses
 
 
Employment History
Operations Clerk2011 - Present
QuikTrip
Wichita, KS
  • handle customer complaints and assist with checking out customers.
  • Implemented company policies and procedures.
  • Receive, open, unpack and issue sales floor merchandise.
Control Clerk2010 - 2011
U.S. Census Bureau
College Park, MD
  • Prepared daily receipt reports, spreadsheets and performed a variety of Internet research functions.
  • Analyze information/Carry out employee selection and hiring process Maintain personnel files and administrative records Process time and attendance records
  • Played an active role in marketing the census to the general public.
  • Handled word processing, spreadsheet, and database programs.
Law Internship2009 - 2010
American Bar Assn
College Park, MD
  • Attended depositions, summary judgment hearings, and performed investigatory work including interviews of clients, witnesses and potential expert witnesses.
  • Assisted in-house counsel in an assortment of issues concerning landlord-tenant law; including HUD and fair housing
  • Engaged in daily oral and written communications to the court, police, supervision, and defense counsel.
  • Researched and drafted affirmations in support, arbitration contentions, discovery responses, and attorney correspondence for insurance fraud litigation firm.
Education
Doctoral Degree of Law2006 - 2009
University of Maryland - College Park
College Park, MD
Master's Degree of English2005 - 2006
University of Maryland - College Park
College Park, MD
Bachelor's Degree of English2002 - 2005
Pennsylvania State University
Main, PA
 
 
Janet Reyes
Operations Clerk
Contact Info
Washington, DC
(340) 555-4214
jreyes@example.com
Skills
Telephone Calls
Financial Statements
Presentation Standards
ATM
Financial Institutions
Product Integrity
Computer System
Physician Orders
Pallet Jack
Document Control
Employment History
Operations Clerk2020 - Present
SafewayWashington, DC
  • Assist customers with check out bagging groceries clean sales floor and bathrooms
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Worked both on the sales floor assisting customers and in the back room managing, organizing, and stocking products.
Clerk Checker2010 - 2020
KrogerAtlanta, GA
  • Used signage and verbal communication to encourage recycling and composting.
  • Requested and recorded customer orders.
  • Prepare customer orders to their satisfaction and ensure needs and expectations are surpassed.
  • Post customer payments using bank lockbox reports.
Visual Merchandiser2008 - 2010
PepsiCoAtlanta, GA
  • Managed assigned route to maintain stock levels of Pepsi product.
  • Build displays for promotional products and assist in building sales and additional displays with store management.
  • Condense the back room and organize for the next merchandiser.
  • Deliver customer service (communication, rapport building, and attentiveness).
Education
Some College Courses of Business2008 - 2008
Ohio State UniversityColumbus, OH
 

What Should Be Included In An Operations Clerk Resume

1

1. Add Contact Information To Your Operations Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Operations Clerk Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Operations Clerk Resume Relevant Education Example #1
Doctoral Degree In Law 2014 - 2016
University of Maryland - College Park College Park, MD
Operations Clerk Resume Relevant Education Example #2
Some College Courses In Business 2014 - 2016
Ohio State University Columbus, OH
3

3. Next, Create An Operations Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Operations Clerk
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Operations Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Proof Clerk
Wells Fargo
  • Handled ATM reconciliation and document preparation.
  • Processed file requests, such as credit files, credit reports, and internet applications within one hour ofrequest receipts.
  • Researched discrepancies in processed bank transactions, including balancing accounts through several back office databases.
  • Reduced operation costs through wise decision-making and comparison shopping.
  • Used of MAC mail and FedEx system

Work History Example # 2
Work-Study Assistant
Christopher Newport University
  • Created Banner database reports for monitoring class enrollment and department budgets.
  • Performed all assignments efficiently and established good communication and rapport with each office served.
  • Corresponded with faculty, staff, and students through written communication to resolve questions and concerns regarding health sciences programs.
  • Used the Eureka College Facebook page.
  • Mapped and located Honeywell communication devices.

Work History Example # 3
Office Receptionist
H&R Block
  • Prepared documents for Tax preparers by entering information in Company s database.
  • Maintained all HIPAA guidelines and followed all patient confidentiality rules and regulations.
  • Protected patient confidentiality by adhering to HIPAA standards and best practices.
  • Processed personal references, helped fill job orders, and dispersed payroll checks.
  • Assisted with production of training videos used for in-plant training by using PowerPoint in connection with video production equipment.

Work History Example # 4
Mailroom Clerk
US Postal Service
  • Identified, labeled, packaged, and expedited outgoing National and International mail.
  • Served as assistant general expediter six years.
  • Worked on Mail Processing Machine load and unload extracting mail from the machine.
  • Finalized deliveries distributed form the mailroom center.
  • Communicated daily delivery updates with supervisors and co-workers utilizing latest USPS technology.

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5

5. Highlight Your Operations Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your operations clerk resume:

  1. Certified Management Accountant (CMA)
  2. Word 2010 Certification
  3. International Accredited Business Accountant (IABA)
  4. Certified Medical Office Manager (CMOM)
  5. Nationally Certified Medical Office Assistant (NCMOA)
  6. Operator Certification

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021