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Senior Delivery Operations & Enablement Director
Priceline.com 4.8
Operations consultant job in Norwalk, CA
This role is eligible for our hybrid work model: 2 days in-office Senior Delivery Operations & Enablement Director Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led environment, you're in the right place. Why this job's a big deal: The Senior Delivery Operations & Enablement Director is a senior operational leader accountable for optimizing the technology and product delivery operating model-driving excellence, consistency, and scalability across portfolios. This role defines the frameworks, insights, and enablement platforms that power the effectiveness of engineering and product teams. This leader operates as a force multiplier-establishing the practices, data systems, and cultural habits that elevate delivery performance and developer experience across the enterprise. While not directly managing delivery teams, this role requires deep operational leadership, systems thinking, and strong influence across senior engineering, product, and finance stakeholders. The ideal candidate brings expertise in production operating model design and optimization, with a track record of enabling tech and product organizations to deliver faster, more predictably, and with higher quality. In this role you will get to: Delivery Operating Model & Practices * Define, evolve, and institutionalize the enterprise delivery operating model, integrating Agile, Lean Portfolio Management, and DevOps principles to create scalable, efficient execution patterns. * Serve as the center of excellence for delivery methodologies, partnering with engineering, product, and portfolio leaders to ensure consistent application and maturity. * Develop frameworks and toolkits to standardize portfolio governance, delivery planning, and measurement across teams. * Partner with Developer Experience and Platform teams to define developer productivity and experience metrics aligned with industry benchmarks (e.g., DORA, SPACE frameworks). * Drive continuous learning and maturity improvement through onboarding, playbooks, and targeted enablement programs. Analytics, Insights, & Performance Management * Define and operationalize delivery health and performance metrics (velocity, quality, predictability, capacity utilization, developer experience) * Lead the design and rollout of dashboards and reporting systems that transform delivery data into executive and operational insights. * Partner with Finance and Product to connect delivery performance to business outcomes-improving investment transparency and ROI tracking. * Conduct developer experience research and benchmarking to identify systemic friction points and prioritize improvement investments. Tooling & Enablement Platforms * Own the roadmap and governance for delivery tooling ecosystems (e.g., JIRA, ADO, Confluence, analytics platforms). * Drive tooling standardization and adoption, ensuring consistent workflows, data hygiene, and automation across portfolios. * Partner with enterprise architecture and platform engineering to align tooling investments with productivity and operating model goals. Influence, Leadership, & Change Enablement * Operate as a trusted advisor to Technology and Product leadership, bringing data-driven insights and pragmatic recommendations. * Lead change management efforts that drive adoption of new practices, tools, and performance systems across the organization. * Foster a culture of transparency, accountability, and continuous improvement. * Communicate insights and recommendations effectively to executives and portfolio leaders, connecting delivery performance to strategic business impact. Who you are: * 10+ years of experience in technology delivery, engineering operations, or large-scale product development. * Proven experience designing and optimizing delivery operating models in scaled tech or digital organizations. * Deep expertise in Agile, Lean Portfolio Management, and DevOps frameworks, with practical experience applying them across multi-team environments. * Strong proficiency with delivery and productivity analytics tools (e.g., JIRA, ADO, Power BI/Tableau, developer productivity telemetry). * Demonstrated ability to translate operational data into business insights and drive executive decision-making. * Experience developing and implementing training, enablement, and maturity uplift programs for technical organizations. * Excellent communication, facilitation, and influencing skills-comfortable engaging at all levels, from engineers to C-suite. * Strategic mindset with strong operational rigor-able to move fluidly between conceptual design and execution. * Illustrated history of living the values vital to Priceline: Customer, Innovation, Team, Accountability and Trust. * The Right Results, the Right Way is not just a motto at Priceline; it's a way of life. Unquestionable integrity and ethics is essential. Preferred Attributes * Experience standing up a delivery center of excellence in a scaled tech enterprise. * Familiarity with engineering productivity frameworks (e.g., SPACE, DORA) and modern developer platforms. * Proven success operationalizing cross-functional delivery measurement-bridging product, engineering, and finance. * Background in consulting, technology strategy, or transformation leadership is a plus. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant. The salary range for this position is $200,000K- $250,000K USD. #LI-VM1 #LI-Hybrid Who we are WE ARE PRICELINE. Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers. Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized. We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration. Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. If you want to be part of something truly special, check us out! Flexible work at Priceline Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office. Inclusion is a Big Deal ! To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work. Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We'd love for you to join us and help shape what makes our team extraordinary. Applying for this position We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply. External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.
$173k-230k yearly est. 5d ago

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Sr Manager, Operation and Business Configuration (Sr Manager I)
Caloptima 4.6
Operations consultant job in Orange, CA
CalOptima CalOptima Health is seeking a highly motivated Sr Manager, Operation and Business Configuration (Sr Manager I) to join our team. The Sr Manager I for Operation and Business Configuration will function as a primary point of contact for the claims analytical support unit which consists of data analytics, process improvement and claims clearinghouse vendor oversight. The incumbent will collaborate with leadership on the development and implementation of analytical tools to identify department trends and will manage dedicated resources for the day‐to‐day operations to carry out the strategic and tactical execution of CalOptima Health business operations, ensuring compliance with business rules and government regulations. Position Information: Department: Claims Administration Salary Grade: 316 ‐ $120,881 ‐ $193,410 ($58.12 ‐ $92.9856) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 40% ‐ Leadership Functions Cultivates and promotes a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short‐ and long‐term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Provides an environment that engages staff to fully participate in the overall department functions and workload balancing strategies. Develops and implements corrective action plans and trains staff as needed. Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs. Provides management oversight and direction to Data Analysts Business team and serves as a liaison with internal and external entities such as Clearinghouse and health networks to ensure claims and authorization data load integrity. Provides management oversight and direction to the Clearinghouse Data Analyst team for intake requirements, analysis, conducting clearinghouse user acceptance testing and identifies impacts to systems and processes. Tracks and trends teams performances by way of dashboards, monitoring day‐to‐day activities of each claim operational areas, claims operational vendors and all clearinghouses. Represents Claims department and participates in regulatory audit presentations and demonstrations and conducts follow up remediation action items from the audit as needed. Works collaboratively with the Office of Compliance, Information Technology (IT), claims vendors and internal business teams on regulatory changes impacting claims adjudication and data integrity. Manages all claims vendor contract or scope of work (SOW) renewals and takes the lead for any request for proposal projects. Participates in CalOptima Health's enterprise projects impacting claims or operational payments and procedures/policies. Conducts claims presentation to staff, senior level leadership and CalOptima Health network providers. Maintains quality goals and production level within the department by collaborating with Claims department leadership teams and ensures that performance goals are consistently met and/or exceeded. Anticipates future demands of initiatives, strategic plans and regulatory updates and design/implement solutions to meet these needs. 35% ‐ Program Oversight Ensures compliance with applicable internal policies and procedures and external state and federal regulations for multiple product lines (Medi‐Cal, Medicare, Commercial (Covered California) and Program of All‐Inclusive Care for the Elderly (PACE). Ensures overall claims adjudication is in accordance with the California Department of Managed Health Care (DMHC), California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) health plan regulatory requirements and guidelines. Intakes and reviews All Plan Letters (APL), CMS bulletins and regulatory guidance; oversees the development, timely and accurate implementation and publication/posting of claims‐related regulatory requirements and reporting. Serves as the primary point of contact to answer questions related to system configuration business rules, various claim adjudication issues and resolves complex claims or benefit adjudication issues for department staff as well as other internal customers; responsible for the identification and resolution of provider claim issues including support of provider education and customer service staff in communications back to providers. Reviews and maintains department policies and procedures, recommends changes for more efficient operations, drafts new policies and procedures for director's review, communicates changes and updates to staff when appropriate. Stays current with regulatory guidelines impacting essential functions and data requirements. 20% ‐ Technical Operations Develops the claims data standards and deploys automation tools to obtain and process claims data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision‐making. Identifies claims transaction inconsistencies, as well as implementation of controls and changes to systems and policies that support claims adjudication, thereby minimizing incorrect claims payment. Manages activities/service requests with Facets configuration, IT and EDI teams to scope, prioritize, and implement requirement changes. Manages and intakes all program implementation impacting Facets and systems supporting the Claims, Grievance and Appeals Resolution Services (GARS)/Provider Dispute Resolution (PDR) and Customer Service operations. 5% ‐ Other Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health information management, business administration, health administration or related field PLUS 5 years of experience in information technology business experience implementing claims adjudication programs and projects in a health plan setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. 5 years of management/leadership experience that manages claims operation from intake to output of the claims payment required. 5 years of experience utilizing Microsoft technologies required. Preferred Qualifications: N/A Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leade
$120.9k-193.4k yearly 17h ago
Vice President of Operations
Bluesky Resource Solutions
Operations consultant job in Irvine, CA
BlueSky is excited to conduct a search for our client, an innovative Internet Service Provider. Vice President, Operations (FTTH) The Vice President of Operations is responsible for leading and scaling all operational aspects of the Fiber-to-the-Home (FTTH) business, including network deployment, service delivery, field operations, customer experience, and operational performance. This executive role ensures the efficient build, activation, and ongoing reliability of the FTTH network while driving operational excellence, cost discipline, and growth. Key Responsibilities Lead end-to-end FTTH operations, including engineering and network construction Scale operations to support rapid market expansion while maintaining high service quality and uptime Own operational KPIs such as build velocity, install cycle time, service reliability, and customer satisfaction Manage vendor, contractor, and supply-chain relationships to optimize cost, quality, and speed Drive continuous improvement through process optimization, automation, and data-driven decision making Ensure compliance with safety, regulatory, and quality standards Qualifications Proven senior operations leadership experience within an ISP Deep understanding of FTTH network deployment and lifecycle operations Strong track record of scaling field and network operations in high-growth environments Financial acumen with experience managing large operating budgets and capital programs Exceptional leadership, communication, and cross-functional collaboration skills
$142k-225k yearly est. 17h ago
Property and Asset Operations Manager - Hawaii
Confidential Re Company 4.2
Operations consultant job in Irvine, CA
Property & Asset Operations Manager - Hawaii Portfolio Portfolio Coverage: Hawaii Employment Type: Full-Time | Exempt A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii. This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy. The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets. The Opportunity This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks. Key Responsibilities • Oversee operational and financial performance of Hawaii p roperties • Prepare annual operating budgets and forecasts • Review monthly financials and identify risks and variances • Oversee CAM reconciliations and expense recoveries • Interpret lease language related to expenses and tenant obligations • Serve as escalation point for tenant, vendor, and compliance matters • Coordinate with on-island property management teams • Support leasing execution and tenant onboarding • Oversee approved capital projects and track spend and timing • Provide clear performance updates to leadership Qualifications Required • 8-12+ years of commercial real estate e xperience • Strong background in budgeting and CAM reconciliations • Working knowledge of commercial leases and recoveries • Experience managing multi-tenant retail or mixed-use assets Preferred • Experience overseeing geographically remote portfolios • Hawaii commercial real estate experience a plus
$78k-120k yearly est. 4d ago
Vice President of Fleet Maintenance Operations
Athens Services 4.6
Operations consultant job in La Puente, CA
The Vice President of Fleet Maintenance oversees all maintenance activities across Operations. This includes planning, organizing, and implementing functions associated with the maintenance and reliability of heavy to light refuse vehicles, plant equipment, operational facilities, and heavy construction equipment. The Vice President of Fleet Maintenance is responsible for ensuring the effective operation of maintenance departments throughout the organization. This position provides leadership and direction to managers overseeing truck maintenance, plant maintenance and processing systems, fleet support services, technical services, non-revenue vehicles, and operational facilities, ensuring department functions meet internal and external customer needs. The role collaborates closely with Division Vice Presidents, Fleet Maintenance Managers, and other support leaders as needed. Job Description Essential Job Functions: Achieve departmental goals and objectives; monitor progress and report results to Executive Vice Presidents, implementing corrective actions when needed. Ensure that all maintenance systems and equipment are fully functional and properly serviced. Ensure sufficient vehicles and equipment are maintained and available to meet daily operational needs. Implement quality control measures and develop systems to ensure compliance with maintenance procedures and safety standards. Oversee maintenance and repair of refuse vehicles, heavy equipment, and plant operational systems, ensuring compliance with all local, state, and federal requirements. Take overall responsibility for the maintenance and repair of essential waste equipment, including but not limited to: refuse trucks, tractors and trailers, heavy equipment (CAT), and plant operational equipment. Manage department budgets; support the development of annual maintenance budgets, capital projects, and equipment goals. Monitor expenses and ensure they remain within approved parameters. Coordinate maintenance projects and activities with internal departments to ensure needs and expectations are met, adjusting plans as required. Ensure each department manager maintains activity plans, SOPs, budgets, and test plans as required by regulatory agencies. Verify that all safety certification and compliance requirements are met. Promote and maintain a safe and healthy work environment in compliance with safety, security, cleanliness, environmental, and HAZMAT regulations. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public. Promote safety awareness and ensure adherence to all safety procedures and policies. Required Qualifications: Bachelor's Degree in a related field 10+ years of progressively responsible experience in Fleet Maintenance management Strong customer service and organizational skills Valid driver's license Proficiency with computers, including Microsoft Office and web-based applications 5+ years of experience managing budgets and P&L responsibility Ability to manage multiple projects and meet deadlines Ability to perform physical requirements of the position with or without reasonable accommodations Preferred Qualifications: Trade School Certificate in Diesel Technology Waste industry experience Lean management and Six Sigma background Bilingual (English/Spanish) Physical/Environmental Demands: Physical: Sitting, seeing, hearing, speaking & smelling continuously Problem solving, oral/written communication, analytical ability, calculating, concentration, & interpersonal abilities continuously Eye/hand coordination, fingering (typing), handling, & wrist motion continuously Standing, & walking frequently Bending, reaching, & stretching occasionally Environmental: Exposure to dust, smoke, fumes, odors, & noise occasionally Exposure to grease, oil, chemicals, & wet slippery surfaces, hot/cold conditions occasionally Works inside and outside Salary: Starting at $190,000/year Benefits: Comprehensive benefit package Medical, Dental, Vision 401K, Profit Sharing, Company Match Employee Assistance Program Life Insurance Paid Vacation and Sick Time Recognition programs Professional development learning Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran Benefits: Competitive wages Comprehensive benefit package Medical, Dental, Vision 401K Life Insurance Paid Vacation and Sick Time Career plan Recognition programs Professional development learning An exceptional work environment Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran
$190k yearly 6d ago
Senior Freight Operations Manager
Jusda Supply Chain North America
Operations consultant job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
$113k-168k yearly est. 1d ago
Vice President of Operations
Inter-Con Security 4.5
Operations consultant job in Pasadena, CA
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals. Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con is Everywhere Security Matters. Job Summary The Vice President of Operations will report to the Division President and will manage operational security force programs on large scale National Accounts with a focus on Portfolio Business Operations, liaison with client representatives to measure contract KPI's and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections. Primary Responsibilities Interact with company executives and senior client representatives to measure contract KPIs and drive long-term initiatives Administer internal control programs to meet operational and administrative contract requirements Guide and mentor subordinate managers and security operators to ensure contract compliance and define performance expectations Implement technical directions from clients within contract terms Apply sound business practices for financial management and meeting performance projections Maintain high standards through ongoing training for managers, supervisors, and security staff Provide direct management of subordinate personnel Support the Division President and Senior Vice President of Operations by actively contributing to companywide initiatives such as new business transitions, major project launches, and strategic efforts that advance portfolio objectives. Demonstrate adaptability by collaborating across departments to ensure successful implementation and continuity for these enterprise-wide priorities. Qualifications Shall have (5) years of experience managing large-scale security operations in a highly regulated environment Preferred: Ten (10) years of direct responsibility for P&L performance in a security setting. Strong written and oral communication skills Education requirements (one of the following): Bachelor's degree with at least ten (10) years of civilian or military law enforcement experience, with five (5) years in management Bachelor's degree with fifteen (15) years of security experience, with ten (10) years in management Associate degree with fifteen (15) years of civilian or military law enforcement experience, with ten (10) years in a leadership role Twenty (20) years of civilian, law enforcement, or military equivalent experience at the command or leadership level. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
$146k-196k yearly est. 1d ago
Business Operations Coordinator
Real Estate Advisors, Inc. USA 4.2
Operations consultant job in San Clemente, CA
We are seeking a highly organized, detail-driven Business Operations Coordinator to support a senior executive based in San Clemente, CA. This role is ideal for someone who thrives in a fast-paced environment, communicates exceptionally well, and takes pride in producing accurate, polished work. The Business Operations Coordinator role is a hybrid of two positions, Executive Assistant (~50% of your work) and Administrative Assistant (~50% of your work). If you enjoy staying ahead of tasks, managing details, and keeping operations running smoothly, this role offers stability, variety, and meaningful responsibility. Role Overview As the Business Operations Coordinator, you will provide direct administrative support and executive assistance, managing digital workflows, preparing documents, coordinating communication, and helping streamline day-to-day operations. You will be relied upon for professionalism, discretion, attention to detail, and your ability to stay organized while juggling multiple priorities. This is an in-person position for candidates living in or within 30 minutes of San Clemente. Responsibilities Use the digital systems provided to perform this role (we are fully digital) Draft, proofread, and prepare professional correspondence, letters, and documents Maintain calendars, schedule appointments, and coordinate meetings Organize digital files, manage email communication, and track follow-up tasks Assist with recordkeeping, data entry, and digital documentation Prepare reports, summaries, and written materials with strong attention to detail Support internal and external communication with professionalism and warmth Help organize priorities and ensure deadlines are met Use Microsoft Word, Excel, Outlook, and other digital tools efficiently Assist with errands, research, and day-to-day administrative needs Maintain confidentiality and handle sensitive information responsibly Qualifications & Skills Excellent writing, proofreading, and communication skills Honest, dependable, and committed to professional integrity Positive, professional demeanor when interacting with colleagues, partners, and vendors Fast, accurate typist (50+ WPM preferred) with strong spelling and grammar Detail-oriented with careful adherence to processes, instructions, and documentation Highly organized and able to multitask in a fast-moving environment Comfortable working in a fully digital workflow; proficient in Microsoft Word, Excel, and Outlook Quick learner with strong problem-solving skills and critical thinking ability Reliable transportation and valid driver's license Local to San Clemente or within a 30-minute commute Schedule & Compensation Full-time position, in person Monday-Friday, 9:00am - 6:00pm $17.25/ hour; 40 hours per week Stable, consistent schedule with long-term growth potential Preferred Prior experience as an Executive Assistant or Administrative Assistant Experience supporting a leadership role or managing multiple priorities Application Instructions Please include your résumé Serious applicants should provide a thoughtful cover letter explaining why you believe you are a strong fit for this role Job Type: Full-time Benefits: 401(k) 401(k) matching
$17.3 hourly 2d ago
Campaign Operations Project Manager
The Planet Group 4.1
Operations consultant job in Irvine, CA
The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients. The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency. Pay: $40-$43/hr depending on experience (W2 and benefit options) Duration: 12 mo to start (potential to extend / convert) Hyrbrid - Eligible office locations: Irvine, CA, Florham Park, NJ, aor Chicago, IL (preferred) CRM Campaign Operations Project Manager Responsibilities: Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs. Learn the business for the respective therapeutic areas/brands. Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met. Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team. Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues. Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns. Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year. Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership. Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary. Monitors campaign performance and proactively provide recommendations to drive an increase in engagement. Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly. Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders. Leadership Competencies: Positive “all for one” approach to team deliverables and priorities. Builds strong relationships to enable higher performance. Learns, fast, grasps the “essence” and can change course quickly where indicated. Raises the bar and is never satisfied with the status quo. Creates a learning environment and open to suggestions. Embraces the ideas of others, nurtures innovation and manages innovation to reality. CRM Campaign Operations Project Manager Qualifications: Bachelor's degree in business or marketing or equivalent experience. 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience. Minimum of 3 years of hands-on work experience in client service, account or response management discipline. Digital marketing or interactive agency experience is a plus. Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment. Excellent written, verbal, and interpersonal communication skills to effectively work with team members. Analytical ability to identify optimization opportunities and program related issues. Enthusiastic, solution-oriented attitude in accepting work/new challenges. Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook. Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving. In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica. Experience implementing CRM best practices. Proven track record of launching successful email campaigns and/or consumer programs.
$40-43 hourly 5d ago
VP of Wellness Operations
Cal-A-Vie Health Spa 4.4
Operations consultant job in Vista, CA
Cal-a-Vie Health Spa is a world-renowned, award-winning all-inclusive luxury wellness resort located in the scenic hills of North County San Diego. Inspired by the charm and elegance of the French countryside, Cal-a-Vie offers an immersive, transformational retreat that blends personalized wellness, world-class fitness, holistic spa therapies, and Michelin-inspired cuisine. Recognized by Condé Nast Traveler 5 years in a row, Travel + Leisure, Forbes, U.S.A Today & Newsweek, Cal-a-Vie has been named among the Top Destination Spas in the world for multiple years running. From our intimate 32-guest setting to our exceptional 5 to 1 guest-to-staff ratio, we create an unparalleled level of care and service rooted in luxury hospitality. Our mission is to empower every guest to experience profound well-being however that may be for them, and to create a supportive and inspiring workplace where passionate professionals can thrive in their careers. Job Summary The VP of Wellness Operations will lead and enhance the operations of Cal-a-Vie Health Spa. The ideal candidate will oversee the strategic direction and development of our beauty, body, boutique, front desk, housekeeping, Fitness, and guest service departments, ensuring exceptional guest experiences and operational excellence. This role requires a proactive leader who can cultivate a positive working environment while effectively managing staffing, scheduling, operations, and guest satisfaction, including significant time spent with guests and staff. ESSENTIAL FUNCTIONS Operations Management: Support COO in conducting regular staff meetings to ensure all team members are informed about property operations and updates. Develop, implement, and monitor spa business objectives and goals to improve performance and success. Respond to emergencies and major issues involving guests or staff with professionalism and efficiency. Maintain strong relationships with suppliers and service providers to enhance operational effectiveness. Update and enforce guest service guidelines, ensuring adherence across all departments. Attend management meetings and share relevant information with the property team. Ensure compliance with licensing laws, health and safety regulations, and other legal requirements. Oversee daily operations of the spa, fitness, nutrition, and guest services, including front desk and housekeeping, to uphold high standards. Support COO with all departments' operations in COO's absence Delegate responsibilities effectively to ensure consistent and exceptional guest service. Proactively anticipate and address guest needs to ensure the highest level of satisfaction. Engage with guests personally and monitor feedback through surveys to enhance service delivery. Train staff to be empathetic problem solvers, fostering a culture of cooperation and fairness. Create an environment that prioritizes personalized customer service and maximizes guest enjoyment. Host special events and dinners to cultivate community and enhance guest relations. Manage guest correspondence to ensure consistent communication and follow-up. Address guest complaints with care, implementing solutions promptly and effectively. Utilize contact management, scheduling, and timekeeping software proficiently to streamline operations. Guest Service Management: Anticipate, identify, and ensure guest needs are being met in the best possible way Monitor guest satisfaction with personal interaction with the guests, in addition to their comments offered on the guest surveys Guide staff to become caring problem solvers, cooperative, accommodating, and fair Create an operating environment to ensure the highest level of personalized customer service and maximize guest satisfaction Host dinners and other special events as appropriate Maintain a consistent guest correspondence program Handle guest complaints and comments; address problems and troubleshooting Proficient in the operation of the contact management database, scheduling programs, and timekeeping programs Uphold 90% guest satisfaction rate for guest surveys Audit classes and services Team Development Model exemplary professionalism for staff to emulate and inspire. Foster a motivating workplace atmosphere characterized by warmth, sincerity, and fun. Establish clear performance expectations for all managers and their teams. Implement ongoing training programs to uphold service standards and enhance team skills. Develop and review job descriptions and set clear goals for staff performance. Create and uphold independent contractor agreements, ensuring accuracy and compliance. Participate in the hiring, training, and termination processes for department employees. Maintain essential records for the efficient operation of the department and ensure legal compliance with labor laws. Enforce policies and procedures consistently and fairly across all levels of staff. Address and resolve departmental and personnel issues effectively and professionally. Guide and mentor team members in their roles, providing constructive feedback and support. Document all relevant discussions and decisions thoroughly. Coordinate performance reviews for assigned personnel, providing clear evaluations and development opportunities. Ensure adherence to health and safety regulations, reporting any incidents as required. Uphold all responsibilities as outlined in the Cal-a-Vie Employee Manual. POSITION QUALIFICATIONS Education/Certification: Bachelor's Degree in Hospitality Management preferred Knowledge: Knowledge of sales and marketing, food and beverage, and spa operations; Strong guest relations knowledge; Budgeting and revenue knowledge; Basic knowledge of Word, Excel, PowerPoint. Experience: Experience as a Director of Operations, Resort Manager, or Hotel Manager in a leading luxury resort or hotel, including at least five (5) years' experience in a senior management role. Skills/Abilities: Exceptional interpersonal, verbal and written communications skills; well versed in Excel and Word; Strong organizational skills and detail oriented; Ability to understand when confidentiality is necessary; Ability to get along with co-workers and work as a team; Ability to react quickly to resolve problems or conflict; Able to handle high stress in the work environment and turn it into positive energy in the department. Availability: Able to work hours that include weekdays, weekends, nights, and/or holidays.
$150k-225k yearly est. 2d ago
Field Consultant
Kumon North America, Inc. 4.2
Operations consultant job in San Bernardino, CA
Why Join Kumon? At Kumon, we don't just help students achieve academic success-we empower them to reach their full potential. As a Field Consultant, you'll be a key player in supporting franchisees to excel, ensuring centers maintain high standards of instruction, and expanding Kumon's presence in your region. If you are passionate about education, enjoy working in a dynamic environment, and want to make a meaningful impact, this role is for you! Resumes will be reviewed the week of January 5th What We Offer: - Inspiring Mission: Join a company that's dedicated to empowering children and creating brighter futures. - Comprehensive Benefits: Enjoy outstanding health benefits, a desirable retirement savings plan, and 21 paid holidays annually. - Professional Growth: Receive professional development funds each year to support your growth and leadership in the education sector. - Flexibility: Work in a role that allows for travel and interaction with multiple locations, giving you a dynamic and diverse work experience. About the Role: Field Consultant As a Field Consultant at Kumon North America, you will: - Drive Success for Franchisees: Provide guidance to Kumon Franchisee Instructors, ensuring their centers meet and exceed performance standards. - Build Relationships: Regularly visit franchise centers to evaluate operational, instructional, and brand standards while offering strategic advice on improving profitability. - Promote Growth: Develop your assigned market areas by supporting existing centers and facilitating the opening of new ones. - Deliver Expert Support: Assist franchisees with training, parent communication, and operational strategies that improve center performance. - Analyze and Act: Assess market conditions, evaluate local competition, and develop strategies to keep franchisees competitive and aligned with Kumon's brand values. What We're Looking For: - Education: Bachelor's Degree required. - Experience: 2-4 years of experience in multi-unit service management or a similar role. - Skills: Excellent communication, time management, and prioritization skills. - Road Warrior: Ability to travel extensively within the San Bernadino County, CA area to support multiple centers. - Motivator: Proven ability to motivate people, instill accountability, and drive results. -_Traveling Expectation: The candidate will be expected to visit/ be on site for meetings usually within after school hours from 3:30-7:30PM, 3-4 days per week within the designated area and visit the identified franchise locations Key Responsibilities: - Oversee 20-30 Kumon locations within your assigned region. Perform 3-5x center visits per week. - Perform frequent evaluations and follow-up visits to ensure centers meet company goals. - Provide sound operational and financial advice to improve center profitability. - Assist franchisees with the opening of new centers, ensuring smooth and timely launches. - Develop strategies to enhance franchisee competitiveness in local markets, monitor performance, and implement best practices. Location Requirement: This role is based around the San Bernadino County, CA area and requires frequent travel to regional Kumon centers. Join Us in Making a Difference! If you're ready to take on a dynamic role that allows you to directly impact educational success, apply today to become a Field Consultant at Kumon North America. Together, we'll continue to inspire and empower students, one center at a time. *Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines. Equal Employment Opportunity: Kumon's policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual. DEI Statement of Commitment: Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strives to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team. AI Acknowledgment Artificial intelligence may be used to assist during the hiring process, including screening or assessing applicants.
$60k-86k yearly est. 17h ago
Operations Coordinator
Noble House Hotels and Resorts 4.4
Operations consultant job in Del Mar, CA
The JOB: As the Operations Coordinator, you will work closely with the Housekeeping and Engineering departments of the hotel. The Operations Coordinator must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This person should demonstrate exceptional customer service and problem solving skills. Responsibilities include, but not limited to: Process invoices for Housekeeping and Engineering Champion Alice system, our guest request program Coordinate projects Log and follow up on guest requests Support reservations team YOU: To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and multi-tasking. This role requires skills such as patience, empathy, efficiency and a desire to work in, and provide, a clean environment. Our CULTURE: The Noble House Hotels & Resorts philosophy emphasizes "location, distinction and soul." Our properties are not a "one-size fits all". And neither are our team members. What makes L'Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun! The OFFER: Our Team Members are our most important asset and that's reflected in our benefits. L'Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including: 401K Plan with Employer Match Onsite Complimentary Parking Free Meals in EDR Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts Career growth opportunities and recognition programs At L'Auberge Del Mar, we take pride in supporting our initiatives towards Diversity, Equality, Inclusion and Accessibility. We have established a DEIA Committee to bring together a variety of thoughts, perspectives, and expressions. We would love for you to share yours with the Team. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Requirements Fluency in both English and Spanish is required Friendly demeanor Excellent computer skills with ability to learn new programs Ability to multitask and complete projects in a timely manner. Refined verbal and written communication skills Salary Description $25.00
$43k-59k yearly est. 4d ago
Operations Coordinator
Treatment Technologies & Insights
Operations consultant job in El Segundo, CA
WHO ARE WE: TTI is a health-tech startup helping patients and organizations leverage electronic Patient-Reported Outcomes (ePRO) and Real-World Data to improve health outcomes. TTI's leading mobile application, Wave Health, helps patients fight cancer or chronic disease by empowering them with unique health insights based on their own data. POSITION SUMMARY: We are seeking a highly detail-oriented, proactive, and process-driven Operations Coordinator (OC) to oversee TTI's customer communication, support operations, and various compliance-related workflows. This role supports the Product and Engineering Teams by coordinating necessary input and documentation required for TTI's official Standard Operating Procedures (SOPs), such as Issue Identification and Resolution, Change Management, and Post-Market Surveillance. The OC will be responsible for several compliance-driven activities, including coordination with the company's PRRC (Person Responsible for Regulatory Compliance). Additionally, this role will support TTI's Human Factors Engineering by conducting user interviews when applicable, gathering structured feedback, and helping translate user analytics/insights into product suggestions/feedback. The OC may also support Patient Engagement projects such as writing educational content, blogs, or patient-facing materials. The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and can balance precise documentation with empathetic customer communication. YOUR RESPONSIBILITIES: Customer Support & Daily Operations Manage support email inboxes through HelpScout and respond promptly to customer questions. Route inquiries to the appropriate departments and follow up with the product team until the issue is resolved. Maintain clear communication with users about updates, timelines, and issue outcomes. Log and document all customer interactions to maintain a complete audit trail. Issue Resolution & Change Management Supporting the Issue Resolution Process: receive reports, create Jira tickets, follow progress, and confirm completion. Track, prioritize, and communicate changes to internal teams and stakeholders. Compliance & Post-Market Processes Handle Feedback and Complaint Management according to established policies. Manage Customer Requests such as Account Deletion, Subscription Cancellation, and Data Export Requests. Support Post-Market Surveillance reporting and compliance monitoring. Collaborate closely with the PRRC and share regulatory updates with relevant internal teams. Human Factors & User Research Conduct usability interviews and gather structured user feedback. Analyze insights and provide summaries to inform product improvements. Patient Engagement & Content Support (as needed) Assist with content creation for patient materials, FAQs, blogs, and educational content. Support outreach or engagement activities depending on team needs and workload. YOUR QUALIFICATIONS: Bachelor's degree in Health Sciences, Business, Communications, Psychology, Human Factors, or a related field. 2-4 years experience in support operations, SaaS support, or digital health. Extremely detail-oriented with the ability to track small changes and procedures. Strong communication skills, both written and verbal. Experience with support tools (HelpScout, Zendesk, or similar) and ticketing systems (Jira preferred). Ability to work independently and collaboratively across departments. Preferred Experience in digital health, medical technology, or regulated industries. Understanding of Human Factors, usability testing, or patient experience research. Ability to summarize technical issues clearly for both users and internal teams. Familiarity with compliance-driven environments (e.g., MDR, FDA, or similar frameworks). Who You Are Extremely detail-oriented - you catch inconsistencies and track workflows effortlessly. Process-driven - you can follow established protocols and help improve them. Empathetic and customer-focused - you are passionate about helping patients and work to improve the patient experience. A strong communicator - both written and verbal, with clarity and consistency. A proactive collaborator - comfortable working with many teams and juggling multiple priorities. Organized and reliable - able to maintain documentation, logs, and audit trails. JOB DETAILS: Full-time position, in-person at El Segundo office Opportunities for professional development and cross-functional learning Salary: Roughly $70k Check out TTI and Wave Health at the below links: Treatment Technologies & Insights - ***************** Wave Health App - *************************** Wave Health App, your health companion - ******************************************* Social media links: Wave Health App Instagram: **************************************** (@wavehealthapp) Wave Health App Twitter: ********************************* (@wavehealthapp) Wave Health App Facebook: ***************************************
$70k yearly 3d ago
Operations Intern - Buying Support
Emazing Group-Into The AM & Iheartraves
Operations consultant job in Anaheim, CA
Into rave fashion? Let's make some magic! ✨ We are looking for a Buying Intern to join our team. You'll help shape the next big festival trends, work with our buying team, and get a behind-the-scenes look at how we create epic rave styles. Ready to roll? Join our team! (Unpaid, but a total game-changer for your career!🔥) What You'll Do: Organize and hang product samples, ensuring everything's in its right place! Data Entry Dynamo: Help with updating, tracking, and entering product details like SKUs and sizes. Product Prep: Keep our sample room organized, track shipments, and get everything ready for photoshoots. Fit Fam Support: Attend fittings, take notes, and send fit comments to vendors to help improve product design. Measure product specs as needed to make sure everything fits just right. Returns & Shipping: Assist with sending back samples and mailing out reference samples to vendors. Product Development Sidekick: Help with sourcing and supporting wholesale and product development efforts! What You'll Need to Succeed: Driven & Diligent: You've got a strong work ethic and a serious desire to learn and grow in the fashion world. Organized & Reliable: You're detail-oriented, punctual, and ready to stay organized even in a whirlwind of samples and deadlines. Fashion Obsessed: You live and breathe fashion (especially rave and festival style), and you're always up to date on the latest trends. Ready to Learn: You're excited about developing your skills in buying and merchandising and are eager to take on new challenges. In the Office: You're available to work 1-2 times a week at our office (because we love face-to-face team vibes!). The Perks 🎬 Behind-the-Scenes Access: Get an insider's look at how we source and curate our rave collections. 🤝 Collaborative Vibes: Work alongside a passionate team who will teach you everything about buying, merchandising, and rave fashion! 🌈 Fashion Fun: Be part of a team that lives and breathes fashion, culture, and creativity. Why Join The Emazing Group? Since 2010, The Emazing Group has been the comprehensive e-commerce solution for passion-driven consumer lifestyle brands. With unique and innovative brands such as iHeartRaves and INTO THE AM, The Emazing Group has successfully created and scaled market-leading companies, empowering a lifestyle of self-expression one individual at a time. To learn more about us, visit our company website: ************************* We are an equal-opportunity employer committed to building a diverse and inclusive team.
$32k-45k yearly est. 2d ago
Manager, Operations, Road US
DSV Road Transport 4.5
Operations consultant job in Torrance, CA
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: Torrance, CA Division: Road Job Posting Title: Manager, Operations, Road US Time Type: Full Time Summary The Manager, Operations is responsible for leading the day-to-day execution of DSV Road's truck brokerage operations, ensuring freight moves safely, efficiently, and profitably. This role focuses on driving service excellence, optimizing load planning and carrier utilization, supporting team performance, and maintaining strong internal and external partnerships. The Manager will balance tactical execution with process improvement-serving as a key link between operations, sales, and customer service to ensure delivery commitments and profitability targets are met. Duties and Responsibilities Lead and manage the daily operations of the trucking brokerage team, including load planning, dispatch, carrier selection, and on-time performance. Monitor workflow to ensure freight is executed according to customer requirements, cost expectations, and company policies. Support, coach, and develop operations staff to strengthen performance, collaboration, and accountability. Analyze key performance metrics (margin, cost per load, carrier utilization, service levels) and implement actions to improve results. Collaborate closely with Sales and Customer Service to ensure seamless handoffs, customer satisfaction, and issue resolution. Build and maintain strong relationships with carrier partners and customers to promote reliability and long-term growth. Identify and implement process improvements to increase efficiency, reduce costs, and enhance the overall customer experience. Ensure compliance with company safety standards, DOT regulations, and industry best practices. Participate in continuous improvement initiatives and contribute to strategic projects supporting network and operational excellence. Other duties and projects as assigned Education & Experience 5+ years of experience in truck brokerage, transportation management, or third-party logistics (3PL) with strong understanding of FTL, LTL, and spot market operations. 3-5 years of leadership experience in an operations or dispatch management capacity. Bachelor's degree preferred; equivalent combination of education and industry experience accepted. Skills & Competencies Proven leadership ability with a hands-on, results-oriented management style. Strong communication and relationship-building skills across internal teams, customers, and carrier networks. Analytical thinker with the ability to interpret data, identify trends, and implement process improvements. Solid understanding of transportation regulations, market dynamics, and brokerage operations. Proficiency in Transportation Management Systems (TMS) and Microsoft Office Suite, especially Excel for data analysis. Knowledge of lean or continuous improvement methodologies preferred. Strong organizational skills and ability to manage competing priorities in a fast-paced environment. Physical Demands While performing the duties of this position, the employee will regularly use their hands to operate computers, phones, and other office equipment. The role may occasionally require reaching, bending, stooping, kneeling, or crouching. The employee must be able to lift or move objects up to 10 pounds as needed. Specific vision abilities required include close and distance vision to effectively perform job functions. The physical demands described here represent those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Work Environment This position operates in a professional office and/or operations environment, where noise levels are typically low to moderate. The employee is rarely exposed to fumes, airborne particles, or hazardous materials. The work environment characteristics described here are representative of those encountered while performing the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. For this position, the expected base pay is: $94,500 - $118,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
$94.5k-118.5k yearly 4d ago
Operational Excellence Specialist - Torrance
Polypeptide Laboratories
Operations consultant job in Torrance, CA
The Operational Excellence Specialist supports continuous improvement initiatives by applying Lean Six Sigma principles and the Polypeptide Production System (PPS). This role focuses on optimizing processes, improving productivity, and reducing operational costs at the Torrance site. The Specialist will assist in driving change, supporting sustainable improvements, and ensuring alignment with global operational excellence practices and standards. cover the value chain from commercial excellence to cash collection, (order to cash. Key Responsibilities: Lead and optimize master data governance within our ERP system to ensure accuracy, consistency, and usability across business functions. Drive Lean and Six Sigma initiatives to improve data processes and eliminate inefficiencies. Facilitate cross-functional workshops and gain stakeholder buy-in for data-related improvements. Align master data projects with strategic business goals, production plan, customer value, and P&L impact. Manage change and project execution to ensure timely delivery and long-term sustainability. Coach and mentor team members to build internal capability in data management and operational excellence. Apply structured, data-driven problem-solving techniques to resolve complex data issues. Communicate clearly and respectfully across all levels of the organization, modeling humility and resilience. Qualifications: Education & Experience Required Education: Bachelor's degree in Business, Supply Chain, Information Systems, or related field (Master's preferred) Experience: 5+ years of experience in operational excellence, master data management, or ERP systems (AX Dynamics or SAP preferred). Experience in life sciences or pharmaceutical manufacturing is a plus Skills & Competencies Technical Skills: Certified Lean Six Sigma Black Belt or equivalent practical experience. Kaizen experience Soft Skills: A strategic thinker who connects daily improvements to bigger business goals. A change driver who can influence, get leadership buy-in, and build momentum. Resilient and adaptable, able to navigate challenges Data-driven and decisive, making calls based on facts, not just instincts. Strong analytical and problem-solving capabilities, including data-driven decision-making. Demonstrated success leading cross-functional improvement projects and managing change effectively Excellent interpersonal, communication, and collaboration skills, capable of influencing stakeholders at all organizational levels. Ability to turn theory into practice. Competencies Continuous Improvement Leadership Data-Driven Decision Making Change Management & Influence Cross-Functional Collaboration Strategic Systems Thinking Work Environment & Physical Demands: This role would be based in an office environment in a GMP manufacturing facility. The office-based work will primarily be at a computer in a standard office setting, with some lab and manufacturing involvement that may require work in controlled environments with appropriate gowning and PPE. Physical demands may include: Prolonged sitting or standing, depending on the role. Some movement between work areas and occasional lifting of up to 25 pounds. Use of hands for data entry Exposure to chemicals, equipment noise, or temperature-controlled environments in lab or production settings. Occasional evening, weekend hours to meet project deadlines. Reasonable accommodations will be made as needed. Salary: $83K-93k We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$83k-93k yearly 4d ago
Operations Manager - Process Automation
RIS Rx 3.6
Operations consultant job in Orange, CA
Job Title: Operations Manager - Process Automation Reports to: VP, Operational Excellence About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 17h ago
Central Operations Specialist II
C3Bank
Operations consultant job in Riverside, CA
Under the direct management of the Central Operations Manager, the Central Operations Specialist II will assist in operational and payment functions, to provide support to the offices and customers of the Bank. The Central Operations Specialist II has working knowledge of the products and services designed for business and consumer customers and has the knowledge to perform routine and non-complex tasks independently in a timely manner with general guidance from supervisor/manager. All employees should embrace C3bank's mission statement and incorporate it into their daily interactions. PRIMARY RESPONSIBILITIES Wires Understands wire processing as they relate to domestic, international and Foreign Currency (FX). Prepare, input, verify and release wires with the highest degree of accuracy in primary and back-up wire systems Conduct outgoing wire callbacks Review and perform OFAC reviews Knowledgeable and familiar with wires processing systems; such as Fiserv WireXchange or Fedline Advantage. Negotiable Items Processing Exception Items (EIM) Incoming/outgoing collections Adjustments and related processes EFT Debit Card fraud alert Charge back and related processes EFT Claims Operations Handle all Legal Processing with support of COS III Administrative Responsible for continuous training and development around job responsibilities Other duties as assigned by supervisor/manager. Back-up Central Operations Specialist job duties, as needed ADDITIONAL RESPONSIBILITIES Provide great service to internal and external customers Completion of required training assigned by due date Comply with all C3bank Policy and Procedures Duties will be conducted in accordance with all regulatory requirements including those specified in C3bank's Policies and Procedures SUPERVISORY RESPONSIBILITIES: N/A KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of, adherence to, monitoring and responsibility for compliance with state and federal laws and regulations affecting the financial services industry as they pertain to this position including but not limited to the following: Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Customer Privacy requirements, protecting customer Privacy and the Community Reinvestment Act. Work requires good written and verbal communication. Great interpersonal skills. Work requires willingness to work a flexible schedule. Time management, prioritizing, multi-tasking and communication skills EDUCATION AND EXPERIENCE REQUIREMENTS: The specific minimum competencies (education and experience) required to perform this job successfully. An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of 3+ years of back-office banking experience Good organization skills Detail oriented Excellent time management, multi-tasking and communication skills Ability to prioritize and identify responsibilities requiring immediate attention Must be able to work in a team environment Knowledge of basic math and problem solving Ability to operate a computer Proficient in Microsoft Word, Excel and Outlook Knowledge of banking applications and operations; preferably Fiserv and their ancillary softwares Ten-key by touch Must have a high school diploma or equivalent Adherence to the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank's customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training. PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position involves walking, talking, hearing, writing, using hands to handle, feel or operate objects, tools or controls, and reaching with hands and arms and required to sit for long periods. Vision is required to read documents, reports, computer screens and include close vision and the ability to adjust focus. The individual in this position may be required to push, pull, lift and/or carry up to 25 pounds. The noise level in the work environment is usually moderately quiet.
$44k-70k yearly est. 1d ago
Store Operations Specialist (TikTok E-commerce)
Livelab Us
Operations consultant job in Culver City, CA
About the Role We are looking for a Store Operations Specialist to manage and scale our e-commerce store on TikTok (and other content-driven platforms). This role is highly execution-oriented and data-driven, covering the full operational lifecycle-from product selection and listing optimization to traffic acquisition, creator distribution, and post-sales management. You will be accountable for GMV growth, conversion rate, and ROI, and play a key role in driving sustainable store performance. Key Responsibilities 1. End-to-End Store Operations Own daily store operations across the full funnel, including data analysis, product selection, listing, content coordination, paid traffic, and after-sales support Drive performance with a strong focus on GMV, conversion rate, and ROI 2. Data Monitoring & Problem Solving Closely track key metrics such as traffic, CTR, CVR, GMV, negative review rate, and refund rate Diagnose performance issues (e.g. low exposure, weak click-through, pricing mismatch, poor content conversion) Propose clear action plans and execute rapid optimizations through continuous testing and iteration 3. Product Selection & SKU Management Identify winning products based on platform trends, competitor benchmarks, creator performance data, and analytical tools Maintain a high product launch frequency to drive store activity and traffic growth Manage pricing, promotions, inventory, and product lifecycle Optimize listings (titles, main images, descriptions) to improve search visibility and conversion 4. Creator Distribution & Affiliate Collaboration Partner closely with the creator/affiliate team to scale product distribution Support creator product pools, commission structures, and creative assets Track performance and continuously optimize strategies to improve affiliate conversion and ROI 5. Paid Traffic & Platform Campaigns Understand TikTok Spark Ads and Feed Ads logic; collaborate with the paid media team to optimize ROI Participate in platform-led campaigns, discounts, and themed promotions to unlock incremental exposure 6. Customer Service & After-Sales Management Respond promptly to customer inquiries, after-sales issues, and negative reviews that impact store ranking and conversion Reduce refund rates, negative feedback, and compliance risks to maintain a stable store rating Qualifications Bachelor's degree or above; 1-3 years of e-commerce operations experience Strong logical thinking and data analysis capabilities Familiarity with TikTok platform rules and marketing ecosystem preferred Hands-on experience with content-driven e-commerce platforms such as TikTok, Douyin, Kuaishou, or WeChat Channels; proven success cases are a plus Strong collaboration mindset and service orientation; honest, reliable, and execution-focused Fast learner with strong adaptability; passionate about cross-border and content e-commerce Proactive, detail-oriented, patient, and highly responsible with a positive, growth-oriented attitude
$44k-71k yearly est. 17h ago
Operations Manager (machining)
Movement Search & Delivery
Operations consultant job in Gardena, CA
**This is a manufacturing environment and an on-site role** Compensation Target: -140-165K base -20% bonus Keys to the role: - Aerospace experience highly preferred - Metal Fabrication or machining experience preferred - 3+ years of prior plant responsibility (management or operations) - Lean Experience Job Description: Primary Duties & Responsibilities: • Lead the direction and coordination of manufacturing operations, including purchasing, production control, fabrication and assembly, short run machining, maintenance, tooling, shipping and receiving, and manufacturing engineering. • Establish the people models for all manufacturing operations balancing productivity, sales, outside processing sources, and machining and personnel capacity to determine optimal personnel requirements. Establishes a team-based work culture and the effectiveness of cooperation and collaboration needed to staff and maintain the performance levels and synergy for optimal results. • Develop, analyze, implement, and maintain budgets for all costs for manufacturing operations. Assists in driving the necessary pipelines to reduce major costs for energy, material/procurement, and productivity improvement. Coordinates and affects the necessary capital expenditures to support efficiency, capacity, and growth activities for improvement. • Coordinate across multiple key business functions including sales, manufacturing engineering, quality, finance, design engineering, etc. to optimize throughput, continuously improve productivity and efficiency, ensuring highest quality standards are met by organization and maintain or improve profitability levels. • Support Group VP in formulating and administering organization policies, manufacturing processes, productivity goals, asset utilization, and efficiency measures needed to meet or exceed business unit shipment goals. • Drive a disciplined focus on daily costs and Profit and Loss metrics throughout the plant. Required Skills: • Hands on leadership to perform both tactical and strategic activities. • Ability to develop, mentor, and coach team members to drive optimal performance. • Possess good written/oral communications skills, as well as the ability to present his/her views in a clear and compelling manner. Positive can-do orientation. Able to deal effectively with a broad range of personalities. • Demonstrated ability to manage multiple and sometimes conflicting priorities in a fastpaced environment. • Demonstrated project/team management capabilities that can meet aggressive deadlines. • Strong facilitation skills, conflict resolution, change leadership, coaching, mentoring, and project management skills.
$67k-115k yearly est. 1d ago

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How much does an operations consultant earn in Aliso Viejo, CA?

The average operations consultant in Aliso Viejo, CA earns between $71,000 and $144,000 annually. This compares to the national average operations consultant range of $65,000 to $116,000.

Average operations consultant salary in Aliso Viejo, CA

$101,000

$71,00010%

$101,000Median

$144,00090%

What are the biggest employers of Operations Consultants in Aliso Viejo, CA?

The biggest employers of Operations Consultants in Aliso Viejo, CA are:

Jacobs Enterprises

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Operations Consultant Aliso Viejo, CA Jobs

Operations consultant jobs in Aliso Viejo, CA - 796 jobs

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Learn more about operations consultant jobs

How much does an operations consultant earn in Aliso Viejo, CA?

What are the biggest employers of Operations Consultants in Aliso Viejo, CA?