Post job

Operations consultant jobs in Cleveland, OH

- 360 jobs
All
Operations Consultant
Field Consultant
Business Operations Analyst
Operations Internship
Management Consultant
Operations Vice President
Operations Project Manager
Senior Management Consultant
Operations Coordinator
Operations Specialist
Business Consultant
Manager And Consultant
Project Consultant
Process Improvement Consultant
Operations Analyst
  • ITSM Operations Specialist

    Insight Global

    Operations consultant job in Cleveland, OH

    Must haves: -Bachelors Degree -4+ years of experience in IT operations -Strong understanding of ITIL and ITSM practices -Excellent communication, collaboration, and organizational skills -Strong analytical, troubleshooting, and problem-solving skills Pluses: -ITIL 4 Foundation Certification (advanced ITIL certifications preferred) - Experience working in Freshservice Day to Day: This role is responsible for coordinating and executing IT projects, gathering business requirements, and ensuring smooth operations of software, hardware, and systems. It requires strong troubleshooting skills, the ability to identify improvement opportunities, and experience facilitating major incident and change processes. Candidates should have a solid understanding of ITIL and ITSM practices, excellent communication and organizational skills, and the ability to mentor junior staff. A college degree, several years of IT operations experience, and flexibility for travel and on-call availability are essential.
    $47k-77k yearly est. 1d ago
  • Retail Operations Coordinator

    Ashley | The Wellsville Group

    Operations consultant job in Cuyahoga Falls, OH

    Ashley | The Wellsville Group's Cuyahoga Falls, Ohio location is looking for a Retail Operations Coordinator. As a Retail Operations Coordinator you are responsible for ensuring operational excellence within the store while supporting retail management and the sales team. You'll work closely with the General Manager in executing standard operating procedures. The ideal person for this position is a problem solver who is detail oriented, and process driven. What You'll Do Audit all sales and payment transactions within retail location Receive weekly merchandise transfer trucks Conduct and reconcile weekly inventory; complete inventory cycle counts on showroom floor Review missed punches and overtime hours for showroom team members Assist with maintaining schedule for showroom team members Partner with GM weekly to help support needs of sales team Conduct training(s) on current systems and processes for all team members Facilitate building maintenance, technician and IT needs Partner with Customer Service Center on resolving customer service concerns Review guest accounts for payment breakdowns and service resolutions Reconcile showroom funds monthly Assist merchandise and design team by generating tags, resolving inventory and SKU discrepancy Generate routine reports outlined by GM or Corporate Operations Serve as a liaison between Corporate Support Departments and Retail location Update and assign walkie talkies Oversee office and cleaning supply list Encompass the Company's Vision, Mission and Values daily What We're Looking For Full availability to work a full-time retail schedule including Saturdays! Ability to define problems, collect data, establish facts and draw valid, actionable conclusions Ability to interpret and follow a variety of instructions given in many forms Working knowledge of Microsoft office, STORIS, and point of sales programs Strong attention to detail and excellent organizational and time management skills Strong verbal and written communication skills; knowledge of proper spelling and grammar Ability to communicate effectively both verbally and in writing with co-workers, colleagues and external contacts Ability to be highly productive in an autonomous environment with the ability to ask for guidance when needed Strong interpersonal skills and strong sense of ethics High School Diploma or GED Prior retail operational experience preferred, but not required Why You'll Love Working Here We're more than just a store-we're a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive. What We Offer: Competitive Weekly Pay - Starting at $16/hour Monthly Bonus Opportunity - Up to $800/month based on written volume and other qualifiers Desirable Retail Schedule - Full-time 5-day work week, 8am-5pm with Sundays and one weekday off Paid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You Choose Health Insurance Generous employee discount Short-term & Long-term disability 401K Retirement Plan Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career Perks - As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level Team environment, supportive management, lunch perks and more Ready to Join Us? If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley | The Wellsville Group family. Compensation details: 16 Yearly Salary PI2efac85e72c5-37***********5
    $16 hourly 8d ago
  • Americas HQ Business Operations Analyst

    Cisco Systems, Inc. 4.8company rating

    Operations consultant job in Richfield, OH

    Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco. What You Will Do As a member of our Americas Sales Operations team, you will: * Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year. * Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately. * Conduct sales data analysis and assist in the development of monthly business requirements documentation. * Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams. * Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics. * Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance. * Assist with compensation support activities, helping to ensure accurate and timely processing. * Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews. * Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders. Minimum Qualifications * BA/BS degree * 1-3 years of experience in a business analyst or related role * Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools Preferred Qualifications * Experience working in cross-functional teams or on project-based initiatives * Strong analytical and interpersonal communication skills * Ability to translate complex data into clear, actionable insights * Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations * "Team first" mentality and commitment to shared goals At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint. We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $114.4k-171.3k yearly 5d ago
  • Vice President - Operations

    Presrite Corporation 4.2company rating

    Operations consultant job in Cleveland, OH

    Since 1971, Presrite Corporation has been providing world class forging solutions to our customers. We have three modern manufacturing plants plus a dedicated technical division for our engineering and die making capabilities, all centrally located in northeast Ohio. Press sizes range from 1,300 to 6,000 tons, forging approximately 125,000 tons of steel annually. Forgings we provide range from 2 to 300 pounds, all produced to the latest International quality standards. Our customers span many diverse markets: off-highway, agriculture, military, rail, oil and mining--just to name a few. Presrite has helped our world move uninterrupted, one forging at a time, for over 50 years. If you are looking for a leadership position in an innovative and industry leading company, we have a great opportunity for you. We are currently seeking qualified candidates to join our Executive team! SUMMARY: Reporting directly to the CEO, the Vice President - Operations will be the operational leader for the company, responsible for creating and implementing strategies that optimize Presrite's manufacturing processes, delivering operational excellence and financial efficiency. Specifically, the Vice President, Operations will implement the proper manufacturing operational controls, as well as the necessary reporting procedures. By focusing on safety, quality, delivery, cost, and sustainability, this position ensures alignment with business goals and long-term strategic plans. A successful candidate will bring a proven track record to ensure that Presrite achieves and exceeds customer expectations while maximizing financial returns to its stakeholders. Additionally, this role will establish an organizational structure that supports these initiatives by placing the best people in the right roles. To achieve Presrite's objectives, the Vice President, Operations will foster an environment of collaboration, innovation, sense of urgency, personal accountability, follow-through, engagement, and empowerment. Requirements MAJOR JOB RESPONSIBILITIES (not all inclusive) · Ensure the highest commitment to safety; drive productivity and efficiencies through the implementation of continuous improvement processes and initiatives. · Provide day-to-day leadership and management across the manufacturing locations. · Responsible for driving the operations to surpass business objectives and performance to budget; metrics driven - efficiency, productivity, OEE, etc. · Responsible for the measurement and effectiveness of all operations processes, and specifically provide timely, accurate, and operational metric reports on all items related to manufacturing and supply chain management. · Collaborate with the management team to develop and implement plans for manufacturing and supply chain infrastructure of systems, processes, and personnel designed to accommodate the rapid growth and efficiencies throughout the organization. · Motivate and lead a high-performance management team; working closely with plant and corporate resources to develop and lead an organization known for high quality products and world-class service. · Compliance with proper monitoring and reporting of production data via the ERP system. · Lead a success oriented, accountable environment within the company. QUALIFICATIONS: · Bachelor's Degree in Engineering (preferred), Management, or Business Administration. MBA a strong plus. · Minimum of 12 years of relevant and progressive manufacturing operations management experience (forging experience is a plus), of which at least 3 years have been in a senior management role; and a demonstrated track record of advancement with the ability to take on increasing levels of responsibility. · Proven success in overseeing multi-site operations. · Substantial experience in financial planning and analysis around manufacturing and supply chain with previous experience in reducing costs, improving profits, and streamlining operations. · Must have previous experience/best practices in implementing and using continuous improvement tools, such as Lean, 6S, Six Sigma, etc. · Must have experience with ISO 9001 or AS9100 quality systems. · Proven P&L experience with strong inventory management, budgeting, and planning capabilities to accurately capture manufacturing efficiencies and continuous improvement savings. · Excellent people skills, with an ability to partner with a dynamic leadership team. · Possess personal qualities of integrity, credibility, and commitment to corporate mission. · Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions. · Exceptional negotiation, written and verbal communication/presentation skills. · Demonstrated resourcefulness in setting priorities and guiding investment in people and systems. · Proficient in MS Office 365, Infor/Syteline experience is a plus. No phone calls, please. Employment Ready Applicants Only. The above information on this description has been designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an associate assigned to this position. Presrite is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation. Pre-employment drug screening is required. The Company participates in E-Verify. E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. *********************
    $112k-160k yearly est. 60d+ ago
  • Operations Engineering Intern, Fall 2026 - Orrville, OH

    The J. M. Smucker Company 4.8company rating

    Operations consultant job in Orrville, OH

    Your Opportunity as an Operations Engineering Intern As an intern within Operations, you will work with operating technicians and salaried employees to collect data and learn the manufacturing process to create process improvement opportunities, complete and manage projects, and effectively document and communicate results. Location: Orrville, OH Work Arrangements: On-site, 100% in-person expectation In this role you will: Work closely with manufacturing technicians on the plant floor to develop process improvement areas and understand manufacturing processes Coordinate activities of contractors, hourly technicians, and other resources Prepare standard reports and documentation to communicate results Manage projects holistically from scope development, capital appropriation, implementation, commissioning, and verification Collect, analyze, and utilize data to execute improvements while interfacing with salaried employees and technicians to deliver effective initiatives What we are looking for: A rising junior or senior standing in school with requisite educational experience in engineering - Mechanical, Electrical, Chemical, or Industrial engineering is preferred. A well-rounded skill set including the ability to define problems, collect data, establish facts, and draw valid conclusions Must be able to work in both an office and plant environment and comply with all safety procedures A passion to help in our Inclusion, Diversity & Equity journey - working toward a thriving community where everyone feels mutual respect, a sense of belonging and can express their whole selves Why Choose the J.M. Smucker Company's Internship Program? Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to: Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best. Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company. Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food. Additional Perks: Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include: Unique opportunities to network and interact with company leadership Customized professional development sessions Networking events and social outings with fellow interns Access to a fully equipped fitness center, complete with a basketball court, indoor walking track, and recreational league sports The Orchard, our gourmet cafeteria, offering breakfast and lunch with seasonal and locally-sourced ingredients A competitive compensation package, including paid corporate holidays Compensation range: $22 - $27/hr **Actual hourly rate is determined based upon the year of college that will be completed at the start of the internship* Employee discounts at our Company Store A housing stipend for interns relocating for the program Experience an internship where you can learn, grow, and lead - all while being part of something special at Smucker. Learn more about working at Smucker: Our Internship Program Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn
    $22-27 hourly Auto-Apply 46d ago
  • Operations Vice Presideent

    OC Federal Credit Union

    Operations consultant job in Garfield Heights, OH

    Job Summary: The Vice President of Operations will perform a wide variety of supervisory, operational, administrative and member service duties to ensure the efficient operation and compliance of the various Operations Departments within the organization. Essential Functions and Responsibilities: Supervises Branch Operations; and Back-Up support to Plastics. Supervises Facilities including all site project management, ensuring systems and equipment are fully functioning and alarms are regularly tested. BSA Officer. Monitors progress toward departmental goals and provides continuous feedback on performance, schedules and assigns work as necessary. Works with managers and supervisors on team building, motivating, cross training and identifying development & training opportunities to ensure continuity, consistency and to promote development and increased knowledge. Oversees reporting funct ions, operational functions and daily processes. Reviews drafts, and recommends new or revised policies and procedures to streamline daily functions and maximize efficiency within the department. Assists with the development and implementation of new products, services and technology. Monitors and maintains security controls to protect the bank against unnecessary risk or exposure and takes corrective action as appropriate. Assists with the control of departmental expenses. Resolves customer inquiries, problems or complaints that require a higher level of authority. Cultivates strong relationships with department and branch personnel to ensure the delivery of high quality service, on-going communication needs and operational consistency. Communicates with branches and departments to resolve outstanding issues that have escalated. Stay abreast of applicable banking laws and regulations and works with operations team to ensure departmental compliance. Prepares internal and external audit requests related to the review of the Operations Department and serves as a point person for on-site reviews. Prepares and provides various reports as requested. May assist various credit union departments or perform other duties to support the operation of the department and/or bank as needed. Actively learns, demonstrates and fosters our corporate culture of service in all operational functions. Monitors operation functions to ensure the highest level of accuracy and professional courtesy to all customers. Upholds complete confidentiality of all information processed. Maintains a working knowledge of the Credit Union's ancillary software and IT programs. Takes corrective action as required to improve operation employees' performance. Periodically reviews operational procedures at the branch level to ensure all laws, regulations, and policies are being adhered to. Must be a member of the Sunshine Club to support the organization. All other duties as assigned. This job description is subject to change at any time.
    $102k-173k yearly est. 20d ago
  • Project / Business / Operations Analyst

    Stefanini 4.6company rating

    Operations consultant job in Cleveland, OH

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Document and identify gaps in IT and business processes through process mapping to illustrate current and future state. Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate. Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations. Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps. Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases. Develop and maintain strong relationship with business partners and internal/external team members. Identify issues and escalates/manages resolution as required. Coordinates and provides support to the business with the process implementation. Perform other duties as assigned Qualifications High School Degree and Bachelors degree in Business, Finance, Engineering, Science or Math is desirable or equivalent work experience required. 3 to 6 years experience Experience in most facets of project lifecycle; proficient comprehension of project management methodologies; genuine commitment to project environment and discipline Experience in Information Technology preferred. Skills and Competencies: Ability to quickly learn organizational structure, business strategies and processes Knowledgeable on business process modeling, process mapping. Capable of writing clear and well structured business requirements documents. Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use. Ability to resolve minor conflicts/issues using different tactics for prior to escalation. Work with team members to understand the needs of the project. Strong verbal and written communication skills. Strong facilitation and presentation skills Additional Information Duration: 2 Months
    $54k-75k yearly est. 14h ago
  • Automotive Business Consultant

    Reynolds and Reynolds Company 4.3company rating

    Operations consultant job in Cleveland, OH

    . Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week). Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry. As an Automotive Business Consultant your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable. You will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to help solve these issues. Once a project is complete, you will follow-up with customers to maintain relationships and provide ongoing 'fee for service' support and problem resolution. By helping these customers become successful in the different areas of the dealership, you will build trust that will further drive consulting services sales. If you are looking for an opportunity to utilize your automotive skills and make a difference for automotive dealerships across the country, please apply today!","job_category":"Consulting","job_state":"OH","job_title":"Automotive Business Consultant","date":"2025-12-05","zip":"44101","position_type":"Full-Time","salary_max":"80,000. 00","salary_min":"60,000. 00","requirements":"High School Diploma or equivalent; Bachelor's preferred but not required~^~5+ years of automotive dealership experience (Sales Associate\/Representative, Service Advisor, Sales Manager, Internet Sales Manager, Business Development Manager, F&I Manager, Controller\/Office Manager, Parts Manager, Service Manager, Fixed Operations Director, or GM)~^~Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week). ~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years. ~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Our training consists of time with experienced consulting and sales representatives in the field for approximately 90 days, online courses completed in your home office, and classroom instruction through our offices in Dayton and Houston. Your compensation during training will be a $60,000-63,000 base salary. You will be eligible for quarterly bonuses after the 9 month training period. Total targeted income after training (including base and bonuses) is $80,000+. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $60k-63k yearly 48d ago
  • Field Franchise Partner Consultant - Cleveland OH

    Crumbl Cookies

    Operations consultant job in Cleveland, OH

    The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence. This role will be based in Ohio only, with the ideal candidate in the broader Cleveland/Toledo, OH area. This role will partner with Crumbl stores and Franchise owners in Northern OH and Michigan and require travel throughout the Great Lakes zone. Responsibilities * Trusted Advisor to Franchise Partner Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region Use Franchise Partner leadership training to promote a positive Crew culture Document every interaction with Franchise PartnersAddress franchise partner engagement by escalating feedback and documenting results Consult on Business Success and Profitability Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis.Work with Franchise Partners to create short and long-term business goals Review profit and loss statements to identify profit goals and opportunities Frequently perform root-cause analyses and provide recommendations for business growth Conduct local market research to aid in increasing sales through marketing initiatives and community involvement Develop marketing strategies based on market research and Franchise Partner interest Support Operational Excellence Develop a thorough understanding of Crumbl's operational KPIs and the why behind them including policies and procedures Educate and offer strategic advice on the 3 C's of Crumbl (Cookie Quality, Cleanliness, and Customer Experience) Seek every opportunity to encourage operational excellence Applaud operational excellence with awards and recognition Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices.Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners. Qualifications * Minimum Qualifications Bachelor's degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience Proven track record of running a successful business Strong financial literacy skills Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language) Proficient in Microsoft Office and Google WorkspaceStrong emotional intelligence Ability to conduct crucial conversations Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting Ability to work in a fast paced environment with little to no supervision Basic Knowledge of food safety practices Valid U.S. Driver's LicenseAccess to reliable transportation Preferred Qualifications Previous consulting or coaching experience Previous multi-unit management experience Previous business financial experience Advanced knowledge of food safety practices Masters degree in business related field Working Conditions * This position is based in the market where the employee will be consulting with travel about 50% of the time. The expectations may change with business needs. 25% of the time will be focused on administrative tasks by participating in team calls, identifying priorities, planning travel, sending follow up communications to franchise partners, etc. 75% of the time will be focused on field tasks by visiting bakeries, traveling, conducting business reviews, etc. $80,000 - $100,000 a year We are committed to pay transparency in accordance with Cleveland OH law; the salary range for this position is listed above and reflects our commitment to equitable and competitive compensation. Benefits & Perks * Medical, dental, and vision benefits * 15 days PTO/year * 10 paid holidays * Paid parental leave * Personal phone bill reimbursement * Gym reimbursement * Corporate DoorDash DashPass membership * Regular company and team activities * 401k with competitive matching contribution plan * Excellent opportunities for career growth * Work in a hyper-growth company Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people. Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $80k-100k yearly 12d ago
  • Field Franchise Partner Consultant - Cleveland OH

    Crumbl

    Operations consultant job in Cleveland, OH

    The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence. This role will be based in Ohio only, with the ideal candidate in the broader Cleveland/Toledo, OH area. This role will partner with Crumbl stores and Franchise owners in Northern OH and Michigan and require travel throughout the Great Lakes zone. Responsibilities Trusted Advisor to Franchise Partner Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region Use Franchise Partner leadership training to promote a positive Crew culture Document every interaction with Franchise Partners Address franchise partner engagement by escalating feedback and documenting results Consult on Business Success and Profitability Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis. Work with Franchise Partners to create short and long-term business goals Review profit and loss statements to identify profit goals and opportunities Frequently perform root-cause analyses and provide recommendations for business growth Conduct local market research to aid in increasing sales through marketing initiatives and community involvement Develop marketing strategies based on market research and Franchise Partner interest Support Operational Excellence Develop a thorough understanding of Crumbl's operational KPIs and the why behind them including policies and procedures Educate and offer strategic advice on the 3 C's of Crumbl (Cookie Quality, Cleanliness, and Customer Experience) Seek every opportunity to encourage operational excellence Applaud operational excellence with awards and recognition Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices. Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners. Qualifications Minimum Qualifications Bachelor's degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience Proven track record of running a successful business Strong financial literacy skills Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language) Proficient in Microsoft Office and Google Workspace Strong emotional intelligence Ability to conduct crucial conversations Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting Ability to work in a fast paced environment with little to no supervision Basic Knowledge of food safety practices Valid U.S. Driver's License Access to reliable transportation Preferred Qualifications Previous consulting or coaching experience Previous multi-unit management experience Previous business financial experience Advanced knowledge of food safety practices Masters degree in business related field Working Conditions This position is based in the market where the employee will be consulting with travel about 50% of the time. The expectations may change with business needs. 25% of the time will be focused on administrative tasks by participating in team calls, identifying priorities, planning travel, sending follow up communications to franchise partners, etc. 75% of the time will be focused on field tasks by visiting bakeries, traveling, conducting business reviews, etc. Benefits & Perks - Medical, dental, and vision benefits- 15 days PTO/year- 10 paid holidays- Paid parental leave- Personal phone bill reimbursement- Gym reimbursement- Corporate DoorDash DashPass membership- Regular company and team activities- 401k with competitive matching contribution plan- Excellent opportunities for career growth- Work in a hyper-growth company Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people. Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.
    $65k-91k yearly est. Auto-Apply 13d ago
  • Temporary Payroll Operations Analyst

    Willory, LLC

    Operations consultant job in Cleveland, OH

    Job Description The primary objective of this role is to provide timely and accurate preparation of payroll, including wages, withholdings, and auditing. Our ideal candidate will have relevant payroll processing experience. Responsibilities · Ensure compliance with payroll regulations · Process and record payroll data on an accurate and timely basis in Dayforce. · Communicate with HR to ensure the integrity of the payroll data, including data related to new hires, terminations, and rate changes · Run payroll reporting and understand how to manipulate data · Performs ACA reporting and administration · Assist with payroll discrepancies and investigations. · Maintains PTO and other time off accrual databases · Provide excellent customer services to managers, employees, and agencies · Look for areas of process improvement Qualifications · Relevant experience in payroll processing, 5+ years of experience · Experience with HRIS systems, preferably Dayforce, Kronos or ADP WFN · In-depth knowledge of FLSA regulations · Competent with Microsoft Excel · Ability to work independently and well with a team Hourly Range: $36-$42/hour | Full-time temporary opportunity with potential for permanent conversion by year-end. Work Environment: Monday, Tuesday, Wednesday are on-site in Hinckley and Thursday and Friday from home
    $36-42 hourly 7d ago
  • Group Operational Excellence Project Manager

    Rockwool

    Operations consultant job in Cleveland, OH

    Ready to help build a better future for generations to come? In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions. Join us and make a difference! Are you interested in a career opportunity that offers high impact and involves identifying improvement opportunities within factory operations and ROCKWOOL-producing units? If so, ROCKWOOL is looking for a Group Operational Excellence Project Manager to join our international team. In this role, you will have the chance to develop your talents and travel across Europe, North America, and anywhere in between. This is who we are As a member of the Group Operational Excellence team, you will collaborate with skilled colleagues to drive improvements in operations and quality management. Together, we pursue strategic targets and foster a culture of continuous, data-driven improvement as well as support cross-functional processes and projects. Your role You will get a versatile role with wide variety: From the initial data analysis stage, we collaborate closely with our colleagues in the factories to gain a thorough understanding of the potential for improvement. We then test and implement sustainable solutions based on ROCKWOOL best practices and innovation. You will usually work in a team of 2-3 colleagues from our team or the local organization. Furthermore, the role will focus on: * Plan and conduct analyses of our factory operations to identify improvements in productivity, output, and quality * Lead projects to eliminate waste, optimize processes and boost operational efficiency * Share best practices across production units to drive consistency and collaboration * Establish and drive a global community within Systems production * Measure factory maturity to ensure consistent application across all production units and define plans for further development. * Monitor performance metrics, report on improvements, and drive data-based decision-making * Measure factory maturity to ensure consistent application across all production units and define plans for further development. Your Qualifications You have a strong analytical profile, you thrive at the shop floor as well as with senior management and you naturally push for optimizations wherever possible. Additionally, you have: * A bachelor's degree in industrial engineering or business * A strong analytical background with a structured way of working * 3 years of experience from lean manufacturing implementations with a proven track record within operations or from consulting * Measure factory maturity to ensure consistent application across all production units and define plans for further development. * Demonstrated coaching and facilitation skills, allowing you to work at all levels of the organization * Excellent intercultural competencies and the flexibility to travel approximately 60-70 days per year internationally * Ability to work independently and as part of a team in a fast-paced environment * Fluency in English, both written and spoken What we offer By joining our team, you become a part of the people-centric work environment of a Danish company. We offer you a competitive salary, permanent contract after the probation period, development package, team building events, activity-based office in Poznan's city center in the new prestigious office building - Nowy Rynek. The building is recognized as a building without barriers, which means that it is fully adapted to the needs of people with disabilities. Our compensation package on employment contracts includes: * An office-first approach: home office is available up to 2 days per week * Adaptable Hours: start your workday anytime between 7:00 AM and 9:00 AM * Home office subsidy * Private Medical Care * Multikafeteria MyBenefit * Wellbeing program * Extra Day Off for voluntary activities … and while in the office you can also use modern office space with beautiful view and high standard furniture, bicycle parking facilities & showers, chill-out rooms with PlayStation, football table, pool table, board games, subsidized canteen with delicious food & fruit. Interested? If you recognize yourself in this profile and challenge, we kindly invite you to apply with CV written in English. Interested? If you recognize yourself in this profile and challenge, we kindly invite you to apply with CV written in English. Who we are We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,200 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose - to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDGs) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the ROCKWOOL Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it. Diverse and Inclusive Culture We want all our people to feel valued, respected, included and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees. At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as "The ROCKWOOL Way". This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.
    $63k-90k yearly est. Auto-Apply 8d ago
  • Senior Managing Trade Consultant

    Mohawk Global

    Operations consultant job in Cleveland, OH

    Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment. Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here. We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work! Position Summary: The Senior Managing Trade Consultant is an integral member of the Mohawk Global Trade Advisory team (MGTA), a group of subject-matter experts who constitute the consultative arm of Mohawk's international trade business. The Senior Managing Trade Consultant provides trade compliance-related expertise and compliance project leadership to meet the needs of Mohawk's clients as well as oversite of a team of professionals supporting our clients' import and export programs. The Senior Managing Trade Consultant is passionate about leading both compliance consulting projects, a team and other related duties to ensure the highest levels of delivered services. Essential Duties & Responsibilities: Team Leadership: Manage and mentor of a team of international trade professionals, fostering a collaborative environment that encourages professional growth and development. Client Support: Build and maintain strong relationships with clients to understand their trade needs and provide strategic guidance on compliance and optimization. Project Oversight: Lead/Support and coordinate various projects, including HTS classification, compliance assessments, prior disclosures, AD/CVD, PGA support, and duty minimization initiatives. Hands-On Support: Actively participate in project execution, providing expertise in compliance strategies, regulatory initiatives/questions and operational efficiencies. Regulatory Compliance: Ensure that all trade and customs activities comply with applicable laws and regulations, staying abreast of changes in trade policies and procedures. Data Analysis and Reporting: Analyze trade data and trends to identify opportunities for improvement and cost savings. Prepare reports and presentations for clients and internal stakeholders. Strategic Planning: Collaborate with senior management to develop and implement strategies that enhance our service offerings and strengthen our market position. Perform other related duties as assigned by management. Adhere to established policies and procedures. Education and Experience: * US Customs Broker License required * Minimum of 15 years of practical experience in import and export Customs compliance * Other related industry certification(s) or license(s) are preferred (CCS, CES, CUSECO) but not required * Bachelor's degree in business administration, International Business, Supply Chain Management or other related discipline is preferred Knowledge, Skills & Abilities: * Expert knowledge of US Customs regulations and compliance procedures * Knowledge of Export Compliance Regulations (EAR) and ITAR * Knowledge of Participating Government Agency (PGA) regulations related to import compliance * Knowledge of CTPAT Program and supply chain security procedures * Working knowledge of Harmonized Tariff Schedule (HTSUS) and Schedule B classifications * Excellent writing, communication and presentation skills * Knowledgeable in process improvement methodologies (six-sigma, lean) * Highly organized * Ability to lead a team * Ability to work with individuals in a team structure * Self-motivated and able to work as an individual contributor based on project * Ability to work with clients and represent MGTA/MG in a highly professional manner Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Equal Employment Opportunity is The Law Employee Rights Under the FMLA Employee Rights - Employee Polygraph Protection Act
    $101k-154k yearly est. 27d ago
  • Senior Consultant - Organizational Change Management

    Nitor Partners 4.1company rating

    Operations consultant job in Cleveland, OH

    Job Purpose The primary focus of the Senior Change Management Consultant is to help guide our clients from current state to desired future state. This person will focus on the people impacts of change, including changes to business processes, systems and technology, job roles and organization structures. This role will lead the creation and implementation of change management plans that minimize employee resistance and maximize employee engagement. Duties and Responsibilities Apply a structured change management approach and methodology for the people impacts of change caused by process and technology implementations. Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change. Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns. Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner. Develop and execute a set of actionable and targeted change management plans - including communication plans, sponsor roadmaps, coaching plans, training plans and resistance management plans. Support the execution of plans by employee-facing managers and business leaders. Be an active and visible coach to executives and leaders who are change sponsors. Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes. Identify resistance and performance gaps, and work to develop and implement corrective actions. Work with project teams to integrate change management activities into the overall project plan. Qualifications, Education and Experience Necessary and desirable qualifications include, but are not limited to, the following: Bachelor's degree in Business, Organizational Development, Education or related field 5+ year's experience applying change management principles and methodologies in enterprise environments Experience with leading change management efforts in deployment of SAP products highly preferred Certification in diagnostic and assessment tools related to HR, training, and change management Proficient with Microsoft Office products (e.g., Word, Excel, PowerPoint) Familiarity with project management approaches, tools and phases of the project lifecycle Exceptional communication skills - both written and verbal Able to work effectively at all levels in an organization Excellent customer service and leadership skills Ability to network and cultivate a productive working relationship with corporate and global client representatives Ability to work effectively and collaboratively, both as a team member and independently Excellent active listening skills Strong problem-solving and root cause identification skills Strong analytic and decision-making abilities Consulting experience is an asset Working Conditions Working conditions are normal for an office environment with remote work. This role routinely uses standard office equipment such as computers and phones. Work may require some weekend and evening work. Physical Requirements This position may include physical demands such as the ability to intensely focus and handle stressful situations. You will primarily be working on a computer and sitting in this role. There may be travel at times up to 30%. Reasonable accommodations can be made to employees with qualified disabilities who can perform the essential functions of the job, so long as there is no undue hardship created upon the organization or other employees within the organization. Conclusion This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed within this job. However, this job description is not intended to be an exhaustive list of responsibilities, duties, qualifications, or physical demands associated with the position. Nitor Partners is an equal opportunity employer who encourages applications from all qualified applicants. We thank all applicants for their interest; however, only short-listed candidates will be contacted.
    $88k-126k yearly est. 13d ago
  • Operations Specialist - Planning Internship

    Buehler's Grocery 3.8company rating

    Operations consultant job in Wooster, OH

    This data driven role is pivotal in supporting our food production planning and operations. The successful candidate will be responsible for pulling, interpreting, and managing data to influence our operational strategies. Additionally, this role will involve working on a price optimization project to enhance our competitive edge in the market. The ideal candidate will be at least a college Sophomore, Junior or Senior in status. Key Responsibilities: Data Analysis and Reporting: Extract data from multiple sources, ensuring accuracy and completeness. Conduct thorough analysis to derive insights and trends. Develop and maintain detailed reports to support operational and strategic decision-making. Present findings in a clear and concise manner to operations team. Food Production Planning: Assist in the development and execution of production schedules for our prepared foods. Monitor production performance against plans and identify areas for improvement. Collaborate with the production team to ensure optimal resource allocation and efficiency. Systems Management: Manage and maintain food production planning software and systems. Ensure data integrity and system accuracy, making updates as necessary. Train relevant staff on the use of production planning tools and systems. Price Optimization Project: Conduct market research and analyze pricing data to identify opportunities for price adjustments. Collaborate with the pricing team to develop and implement price optimization strategies. Monitor the impact of pricing changes on sales and profitability, adjusting strategies as needed. Confidentiality and Security: Handle sensitive business information with the highest level of confidentiality. Protect company trade secrets and proprietary information in accordance with corporate policies and procedures. Qualifications: Technical Skills: Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data visualization. Prefer familiarity with data management systems and production planning software. Experience with data analysis tools and methodologies. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data sets. Ability to provide meaningful insights and actionable recommendations based on data analysis. Attention to Detail: Exceptional attention to detail, with a commitment to producing accurate and high-quality work. Ability to manage multiple tasks and deadlines with precision. Communication and Confidentiality: Excellent written and verbal communication skills. Proven ability to maintain confidentiality and handle sensitive information appropriately. Additional Information: Work Schedule: Up to 40 hours per week, with flexibility in scheduling to meet business needs. Willing to work with candidate to satisfy Internship requirements. Work Location: In office. Anticipated Start Date: January 2025 Our legal team wants you to know what's required for this role: Attain at least 18 years of age This is largely a sedentary role; however some filing and projects will require the ability to lift, open file cabinets and bend or stand as necessary Manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures; and can do simple math problems Reasonable accommodations may be made to enable individual with disability to perform the essential functions.
    $25k-30k yearly est. 8d ago
  • Sourcing Manager - Senior Consultant/Manager

    Value Based Solutions

    Operations consultant job in Cleveland, OH

    Value Based Solutions LLC, a rapidly growing business and technology consulting practice, is looking for talented and entrepreneurial individuals to join our team in our Cleveland, Ohio office. We are seeking flexible and delivery-focused individuals' who are willing to play numerous roles, work in a variety of environments and are willing to do whatever it takes to exceed client delivery expectations. The Sourcing Sr. Consultant/Manager will act as a key subject matter expert in the area of procurement/sourcing to work with clients on cost reduction associated with direct and indirect spend. You will work closely with the engagement resources and client team members to analyze client procurement spend, identify negotiation strategies to reduce spend across multiple commodities, and execute on the re-negotiation of contracts. The Sr. Consultant/Manager will also work with engagement pursuit teams to help develop proposals, approaches, and presentations including managing projects and supporting deliverable templates. Qualifications Functional / Industry Knowledge: * 2 to 5 years of prior professional business consulting experience * Bachelors or Masters degree * Procurement experience with direct/indirect spend analysis, developing negotiation strategies and executing on the re-negotiation of contracts * Detailed understanding of strategic sourcing practices including supplier collaboration, supplier on-boarding, global sourcing, RFx event management, catalog and content management, etc. * Manufacturing and/or distribution background in Consumer Product Goods, Retail and/or Industrial Product industries * Strong communication and negotiation skills * Procure to pay process knowledge including operational improvement experience * Experience with strategy development, project management, business process definition, cost reduction, organizational restructuring and transformation, business case development and knowledge of ERP applications * Ability to be a self-starter and interact effectively with all levels of client management with a drive for excellence * Ability to develop strong client relationships * Entrepreneurial spirit * Possession of excellent oral and written communication skills, with the ability to interact effectively with all levels of management * Willingness to travel (Focus on Cleveland and Ohio Market) * Current or future residence in Cleveland, OH
    $91k-122k yearly est. 60d+ ago
  • Consultant Process Improvement

    Pyrovio

    Operations consultant job in Akron, OH

    Description: This position is for a Consultant with interest/experience/functional knowledge of Process Improvement in the realm of Facilities Management and/or the Healthcare operations. The Consultant will work with diverse clients ranging from small and medium size enterprises to large Fortune 100 enterprises to deliver process improvement initiatives. Engagements are usually longer in duration and allows the consultant to oversee the implementation of process improvement recommendations. Working in a team environment, the individual in this role will develop, analyze and optimize clients' processes. The primary responsibilities of this role include coordinating process development activities within a client's organization; working with stakeholders to understand and map their business processes and define areas of improvement. You will be asked to provide value on process design and improvement initiatives, assisting our clients to identify business needs and focused solutions, and realize those solutions by implementing effective business processes. Responsibilities: In general, the Consultant will perform the following job responsibilities in addition to others as required for each project: • Manages and implements process improvement initiatives within their assigned projects. • The Consultant is the primary resource to project teams in support of all process improvement initiatives. The Consultant will work with the project team and interface with the client to do process mapping, process data sheets, and analyze process to identify process improvement requirements. • The Consultant will oversee the implementation of the process improvement recommendations with the client and interface with other consultants to coordinate all facets of process improvement initiatives. • Document Key Performance Indicators (KPIs) for the current as-is process, and track KPIs during and after implementation of process improvement recommendation. • Mentor and coach team members on the fundamentals of business process modeling, lean management, six sigma, business process engineering and similar areas of knowledge. • Develop new knowledge in process improvement to support our client initiatives. General Consultant Qualifications: Qualified candidates for Consultant Level positions will have the following qualifications: • Undergraduate Degree in technical field with two years of professional experience, or Graduate Degree, or equivalent in combination of education and/or experience. • Strong skills in presentation, word processing, and spreadsheet applications. • Demonstrated success in analysis driven problem solving. • Excellent verbal, written and presentation skills. • Ability to work effectively in a high-pressure, time-sensitive environment. • Ability to effectively collaborate with cross functional teams and influence without authority or title. • Ability to maintain confidential and sensitive materials and information. • Ability to work in team environment, hand-in-hand with client, and deliver solid results in a demanding work environment. • Ability to establish effective working relationships with client personnel. Process Improvement Qualifications: In addition to the general qualifications required for a Consultant level position, it is desirable, although not essential, that the Process Improvement Consultant have one or more of the following Subject Matter Area Qualifications: • Prior experience or functional knowledge of facilities management and/or healthcare industry preferred. • Needs to possess a solid understanding of tools and techniques required to effectively develop or improve business processes. • Demonstrated knowledge and experience using process improvement tools and techniques to drive organizational change. • Prior experience with lean management, Six Sigma or process design and re-engineering strongly desired. • Knowledge of process modeling and process diagramming software and tools Travel Requirements: • Typically, 50 to 75%. Depends on the assignment. MUST BE US CITIZENSHIP OR GREEN CARD HOLDER
    $69k-97k yearly est. 60d+ ago
  • Operations Project Manager

    Crosscountry Mortgage 4.1company rating

    Operations consultant job in Cleveland, OH

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Project Manager is responsible for managing projects to ensure completion within the service level agreement (SLA). The Operations Project Manager works with stakeholders, identifies expectations, delegates tasks, and ensures successful implementation. Job Responsibilities: Act as the point of contact for team members on assigned projects including assembling, coordinating, and managing project needs. Lead project meetings, presentations, and post-policy implementations. Monitor progress and keep the stakeholders informed throughout the project. Maintain project documentation. Follow up on all tasks to assure project timelines are met. Set clear expectations with all project stakeholders. Establish and maintain effective business relations with internal and external partners. Lead the development of project goals and establish the scope of projects. Ensure completion and success of customer support across multiple projects. Facilitate and troubleshoot any challenges associated with the project. Provide technical and management advice while assisting stakeholders and personnel associated with each project. Communicate and work with the training department on SOPs, workflows, and announcements. Summarize project information, establish business needs and concepts while clearly communicating with high-level leadership. Assist with providing material and documents for audits and reviews. Complete User Acceptance Testing (UAT) as needed. Perform other duties as assigned. Qualifications and Skills: 5+ years of experience in mortgages. Encompass LOS experience required. Related experience, preferred. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines Knowledge of compliance and disclosure requirements. PMP certification, a plus. JIRA experience, a plus. Proficient in Microsoft Office suite (Word, Excel, and Outlook). Excellent prioritization, organization, and time management skills. Excellent management and analytical skills. Excellent conflict management and negotiation skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $66k-86k yearly est. Auto-Apply 31d ago
  • Management Consultant - Asset Management

    Arcadis 4.8company rating

    Operations consultant job in Akron, OH

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role Description Arcadis is seeking an entry-level Asset Management Consultant for our Resilience Water Business Line to work on a variety of engagements with our National Asset Management practice. We are interested in candidates across the Midwest to support our National Asset Management Practice, but for the ideal candidate, location can be negotiated. The chosen candidate can expect to work independently as well as on teams staffed with management consultants, IT professionals, engineers, and scientists from various backgrounds, locations, specialties, and experience levels. Tasks require a combination of technical and non-technical skills. The ideal candidate will be a self-motivated, team-oriented and flexible individual that possesses the initiative and ability to take on new projects, learn new skills independently, troubleshoot issues, and can expect to tackle other challenges regularly. Role Accountabilities In the role you will work as part of the national asset management team to plan and deliver asset management solutions for our clients. Project work includes a variety of water and wastewater infrastructure, including water and wastewater treatment and water/wastewater facilities evaluations, utilities assessments and capital improvement planning. Additional duties include: Work with senior consultants and client staff to perform business process/work method assessments, conduct project research/data collection, perform analyses, and generate reports. Perform analyses on large utility datasets such as: GIS (Geographic Information System), computerized maintenance management system (CMMS), condition inspection databases, capacity assessment/hydraulic modeling, etc. Increase productivity of the team by developing automated applications and coordinating information requirements. Strong analytical, communication and team management skills Perform services on-site or off-site to support client staff performing their day-to-day activities such as planning/scheduling, condition assessment, capacity assessment, contractor management, etc. Develop and review technical reports and presentations for projects. Design and implement analytics and dashboard platforms. Data processing, data cleaning and data analytics skills. Database design, development and database management for SQL Server or Oracle Required Qualifications B.S. in Engineering, Management Information Systems, or Engineering Management 0-1 year of consulting experience with an environmental engineering or management consulting firm or equivalent experience with a medium/large municipal utility. Preferred Qualifications SQL Server Data analytics (Power BI, Tableau, or other) and understanding of database functionality and information systems. Understanding of water and wastewater process equipment, distribution, and collection system assets. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $57,786 - $92,457. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #Resilience-ANA #Water-ANA #LI-RV1 #EarlyCareersANA
    $57.8k-92.5k yearly Auto-Apply 58d ago
  • Project Grant Consultant - Center for Structured Literacy

    Uakron

    Operations consultant job in Akron, OH

    Develop, implement, and manage projects, grants, and other school administrative tasks. Essential Functions: 40% Responsible for project related purchases, budgets, and submission of required reports. Maintain files. 30% Prepare budgets and financial project reports to funding agencies. 20% Coordinate organizational activities as necessary. Develop and maintain school and grant files and electronic related databases. May train faculty in the use of electronic databases. 10% Create marketing materials for projects, including brochures, advertisements, and social media. Additional Position Information: Education: Requires a relevant Bachelor's Degree. Experience: Requires a minimum of 2 year's experience in data management. Experience with budget management. Strong communication, problem-solving, and project management skills required. Experience creating marketing materials. Leadership: No authority or responsibility for the supervision of others. Physical Requirements: Job is physically comfortable; individual is normally seated and has discretion about walking, standing, etc. May occasionally lift very lightweight objects. Working Conditions: Standard working environment with possible minor inconveniences due to occasional noise, crowded working conditions and/or minor heating/cooling or ventilation problems. Near continuous use (>70% of the time) of a video display terminal. Application Instructions: In order to be considered for this position, please complete the online application and attach your resume. Application Deadline: January 5, 2026. Compensation: The compensation for this position is commensurate with experience. FLSA Status (exempt/nonexempt): United States of America (Non-Exempt) Union Affiliation (if applicable): For assistance with your application or attachments, please contact the Human Resources representative listed: Natasha Kuzmina Email: ******************* ________________________________________________________________________ Background Check Statement The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search. Non-Discrimination Statement The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans. State of Residence Statement It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.
    $61k-92k yearly est. Auto-Apply 16d ago

Learn more about operations consultant jobs

How much does an operations consultant earn in Cleveland, OH?

The average operations consultant in Cleveland, OH earns between $65,000 and $121,000 annually. This compares to the national average operations consultant range of $65,000 to $116,000.

Average operations consultant salary in Cleveland, OH

$89,000

What are the biggest employers of Operations Consultants in Cleveland, OH?

The biggest employers of Operations Consultants in Cleveland, OH are:
  1. Pwc
  2. Market Leader
Job type you want
Full Time
Part Time
Internship
Temporary