Operations consultant jobs in Florida

Fulfil is the modern ERP for commerce. Built to power the fastest-growing eCommerce brands, our platform brings together order management, inventory, accounting, and more, turning complex operations into a strategic advantage. We're trusted by brands like HexClad, Ridge Wallet, Caraway, and Resident, and backed by people who want to change the way merchant operations are run. We believe in deep work, radical accountability, and building tools that let sharp people move faster. About The Role We're looking for an ambitious, Business Consultant (Implementation Associate) who wants to learn by doing, working alongside the sharpest operators in modern commerce and taking real ownership from day one. This is not a traditional ERP role (read: no archaic workflows or 18-month go-lives). Instead, you'll become a full-stack consultant, using AI tools and hands-on experience to implement Fulfil at some of the most exciting brands in the world. You'll apprentice under senior implementation specialists while owning meaningful parts of real customer projects. From kickoff to go-live and beyond, you'll work directly with our merchants to help them get the most out of Fulfil's platform. And yes, you'll travel. We fly out to work with customers in person across North America and the UK, and you'll be right there with us. Location: Miami, FL (in-office 5 days per week) Type: Full-Time Travel: Up to 50% across North America & UK Expected Start Date: ASAP What You'll Do Support and own the onboarding of new merchants by helping configure and launch their operations on Fulfil Own execution and collaborate with senior implementation specialists as part of a hands-on apprenticeship Own specific workstreams and deliverables within larger implementation projects Gather business requirements and map merchant workflows (order to cash, purchase to pay, inventory, etc.) Use AI tools like ChatGPT, Claude, and Zapier to streamline configuration and documentation Work through technical projects such as EDI and API integrations with warehouses, marketplaces, and third-party partners Help troubleshoot, test, and optimize Fulfil setups pre- and post-go-live Travel on-site to work directly with customers, understand their operations, and build deep context Work with stakeholders across Sales, Product, Engineering, and Merchant Success to ensure a seamless handoff post-implementation Grow into a full-stack implementation consultant, fluent in both business problems and technical solutions Who You Are 1-3 years of full-time experience, ideally in a customer-facing role (internships, campus work, or support roles all count) Curious about how systems work, especially in eCommerce, supply chain, operations, accounting, or marketplaces Learns quickly and enjoys breaking down complex problems to find smarter, faster solutions Takes initiative and follows through, comfortable working independently, asking the right questions, and keeping things moving Motivated to grow fast, improve continuously, and raise the bar for themselves and the team Thinks creatively and isn't afraid to experiment when there's no obvious answer Leans in when the work gets intense, especially when it's in service of a great outcome for the team or the merchant Excited by the idea of using modern tools (ChatGPT, Claude, Slack, GSuite) to move faster and work smarter Open to travel (up to 50%) to work closely with some of the most exciting brands in North America and the UK How we use AI: Use Fulfil's internal AI tools to pull context from customer data, configurations, and past projects, helping Implementation Associates make faster and more informed decisions. Leverage internal GPTs to find product setup guidance, configuration examples, and proven approaches from similar merchant launches. Apply AI reasoning to test and validate technical scenarios such as workflow automation, EDI connections, and API integrations before they go live. Use AI to draft and refine project documentation, including configuration notes, test results, and post-launch summaries, so teams stay aligned and communication stays clear. Feed learnings from every project back into shared templates and checklists, improving quality and consistency across future implementations. Map out risks early using AI-generated insights to identify dependencies, anticipate blockers, and build stronger project plans. Analyze technical documentation such as integration specs or EDI guidelines using AI to surface patterns, highlight dependencies, and accelerate setup. Bonus Points If You Took courses in supply chain, accounting, finance, or operations Have used Shopify, Amazon Seller Central, or marketplaces Have worked with eCommerce merchants or understand DTC brands Have played with automation or AI tools on your own (we'd love to hear how) Why Join Fulfil You'll get in early at a company solving real problems for real businesses You'll work with kind, sharp, motivated people who move fast and take ownership You'll be mentored by experts and grow into a full-stack consultant You'll get hands-on with AI, modern tooling, and some of the coolest brands on the internet You'll travel, learn, and level up fast

*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. *Wheel Remanufacturing Operations Coordinator* *Location:* FT Myers,FL *Company:* Dent Wizard International *Compensation:* $20-$22 per hour *Full time with full benefits* The *Wheel Remanufacturing Operations Coordinator * manages the workflow in an *industrial wheel and rim remanufacturing facility*, ensuring all customer and dealership orders are processed efficiently and delivered on time. This position requires exceptional organizational skills, attention to detail, and the ability to work in a dynamic environment that includes both office and shop floor activities. The coordinator serves as the primary liaison between Dent Wizard, dealership staff, and customers, overseeing scheduling, quality checks, and communication to maintain smooth operations. *Key Responsibilities* * Track and prioritize all wheel and rim remanufacturing jobs using Smart Sheets to ensure timely completion. * Coordinate workflow between the remanufacturing team, dealership staff, and logistics partners. * Oversee the movement, staging, and transportation of wheels and rims throughout the facility and dealership lot. * Inspect incoming wheels for damage and confirm specifications before processing. * Conduct quality control inspections on refinished wheels to ensure compliance with company standards. * Manage ordering and inventory of wheel-related parts and materials; confirm availability for scheduled work. * Accurately handle billing and invoicing for all remanufacturing services between Dent Wizard and the dealership. * Interact professionally with dealership customers as needed, providing updates and resolving inquiries. * Maintain a clean, safe, and organized industrial work environment, adhering to company procedures and policies. * Ensure all tools, equipment, and machinery are in proper working condition. * Communicate operational updates, issues, and solutions promptly to management. * Promote a positive and respectful team culture through collaboration and professionalism. *Qualifications* * Strong communication and interpersonal skills * Excellent organizational and time management abilities * High attention to detail and commitment to quality * Proficiency with digital cameras and Microsoft Excel, Word, and Outlook * Professional appearance and demeanor *Physical Requirements* * *Regularly required to stand and walk throughout the lot* * Frequently required to stoop, kneel, crouch, bend, squat, and climb * Ability to lift up to 45 pounds (e.g., hand tools) * Manual dexterity and ability to perform repetitive tasks * Comfortable working in moderate noise levels,walking around the location and outdoor conditions (75% of time) *Additional Requirements* * Valid Driver's License * Background Check and Drug Test required * Evening and Saturday availability is a must * Post-offer, pre-employment screening may include physical exam, vision assessment, background check, and drug screening The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $20.00 - $22.00/ HourWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet]( *EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.

Note: This is NOT a Business Analyst role. We are specifically looking for candidates with strong operations and process experience in the payment's domain. We are seeking an experienced Banking Operations Analyst with solid, hands-on expertise in payments operations, transaction processing, and process optimization. The ideal candidate is detail-oriented, understands the full lifecycle of payment workflows, and has experience working within regulated financial environments. This is a Tampa-based role supporting our Payments Operations team in ensuring accuracy, efficiency, and compliance across all payment processes. Required Skills & Experience 3-6 years of experience specifically in payments operations (e.g., wire transfers, ACH, SWIFT, RTP, card payments, settlement operations). Strong understanding of payment processing workflows, reconciliation, exception management, and risk controls. Experience working in financial services, banking operations, or a payments-focused organization. Hands-on experience with payment platforms, transaction monitoring systems, and operational tools. Strong problem-solving skills with the ability to quickly troubleshoot and resolve operational issues. Excellent communication skills; able to work effectively with cross-functional teams. High attention to detail and a structured approach to process analysis and improvement. Ability to work in a fast-paced, deadline-driven operational environment.

Role: Operations Analyst with Payments Note: Need Process Analysts with payment operations experience. Have worked in BPO/KPO or possess back-office operations experience. Job Description: Operations Analyst with Minimum 3 years' experience in Payments processing across Swift, SEPA and ACH Payments Integration experience working API's, Host 2 Host and file-based protocols Hands on experience working with ISO20022 CBPR+ messages. Serve as primary point of contact for assigned clients during payment onboarding, testing, and Migration Ability to Onboard Customer, Jointly test business scenarios, basic trouble shoot and certify customer on the banks platform. Support payment file transmissions and reconciliation activities for Wires, ACH, H2H, and API Channels Client facing, and presentation skills are a must Excellent interpersonal and communication skills to develop and maintain effective relationships with Customer, Customer support team and tech support teams Attention to detail and a strong desire to provide high end user experience. Analyzes information from varying perspectives, establishes the pivotal element of an issue and reaches a logical conclusion through the process. Communicate effectively with internal stakeholders, clients, and technology teams to resolve issues promptly. Provide training and guidance to clients on payment processes and systems. Troubleshoot and escalate connectivity or processing issues through appropriate channels. Assist in validating client payment setups and ensuring compliance with payment security standards. Execute client migration plans to new payment channels or platforms. Coordinate testing schedules, validation, and client sign-off. Document migration progress and report milestones to project leadership. Maintain accurate client records, documentation, and process logs.

📢 Hiring: Operations Analyst - Payments 📍 Tampa, FL | Long-term Contract 💰 Rate: $25/hr Looking for Process Analysts with strong Payment Operations background from BPO/KPO or back-office operations. 🔑 Key Skills: • Payments Processing (SWIFT / SEPA / ACH) • ISO20022 / CBPR+ • API / Host-to-Host / File-based Integration • Payment Onboarding & Testing • Wires / ACH / H2H / API Channels • Reconciliation • Client Interaction & Presentation • Troubleshooting & Migration Support

Job Title: Logistics and Domestic Operations Coordinator Department: Operations Reports To: VP of Logistics Salary: $50,000 - $60,000 About Us Effy Jewelry is a family-owned and operated business that has been crafting exquisite jewelry for over four decades. Founded by Effy Hematian, the brand has become synonymous with innovative design, superior craftsmanship, and unparalleled quality. With a focus on innovation and creativity, Effy Jewelry has become a global leader in the fine jewelry industry. Its pieces can be found in major retailers and department stores worldwide, as well as being a leading Fine Jewelry name in the Maritime & Cruise industry with over 150 land-based and cruise ship-based stores. Position Summary The Logistics Coordinator will support the Warehouse Manager and Logistics Team in overseeing domestic logistics operations, with a primary focus on owning the bonded warehouse process and all related documentation. This role will lead the preparation, accuracy, and compliance of bonded warehouse entries, documentation flows, and system inputs, ensuring alignment with customs brokerage partners and adherence to all regulatory requirements. The ideal candidate must have a strong understanding of bonded warehouse operations, CFS (Container Freight Station) procedures, and bonded documentation. This position requires exceptional attention to detail, strong Excel, organizational skills, and the ability to thrive in a fast-paced, dynamic environment while ensuring seamless execution of domestic shipments and logistics tasks. This role is a full-time, onsite position based at our Effy Jewelry Warehouse location. The selected candidate will be required to work onsite five days per week. Key Responsibilities Oversee and coordinate all domestic shipping activities, including inbound and outbound deliveries. Own the bonded warehouse process end-to-end, including documentation preparation, bonded entries, system inputs, and daily compliance follow-up. Serve as the primary point of contact with customs brokerage partners to ensure accuracy, compliance, and timely submission of bonded documentation. Prepare, process, and verify all shipping documents, ensuring accuracy and adherence to company and regulatory standards. Manage carrier relationships; monitor and track shipments to ensure on-time performance. Collaborate with New York HQ operations and merchandising teams to align domestic deliveries with inventory needs and shipment priorities. Maintain and oversee all shipment, receipt, and inventory transaction records, including the bonded documentation archive. Troubleshoot and resolve shipping issues as they arise. Identify and contribute to process improvements to enhance operational efficiency and minimize errors. Ensure adherence to all company policies, safety protocols, and operational standards. Qualifications Bachelor's degree in Supply Chain, Business, or related field preferred; equivalent experience considered. Minimum of 2 years of experience in logistics, warehouse operations, or similar role (experience in jewelry, luxury goods, or bonded facilities a strong plus). Strong understanding of bonded warehouse processes, CFS operations, and bonded documentation requirements. Highly organized with excellent attention to detail and strong time-management skills. Proficient in Microsoft Office; including Excel and familiarity with warehouse management systems such as Magaya is preferred. Strong communication skills with the ability to collaborate effectively across departments. Ability to multitask, adapt quickly, and work efficiently under pressure. Strong analytical and problem-solving capabilities. Candidates must have valid work authorization for the U.S. at the time of application and throughout employment; we are not able to sponsor visas. Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

We are seeking Payments Operations Specialist need to have deep expertise in payments operations across Wires, ACH, Host-to-Host (H2H), and API payment channels, and possess demonstrated client-facing experience within the financial services sector. Experience required: Experience in client-facing roles within financial services or payments operations. Hands-on knowledge of Wires, ACH, H2H, and API payment processing. Support payment file transmissions and reconciliation for Wires, ACH, H2H, and API channels. Execute payment operations in accordance with documented procedures and regulatory requirements. Troubleshoot and escalate connectivity or processing issues through appropriate channels. Validate client payment setups and ensure compliance with security standards. Expertise in payment platform migration processes to Execute client migration plans to new payment channels or platforms. Coordinate testing schedules, validation, and client sign-off. Document migration progress and report milestones to project leadership. Familiarity with client onboarding, testing, and implementation processes. Experience in assisting clients with onboarding, troubleshooting, transaction processing, and ensuring regulatory compliance. Effective communication and project management skills. Regards Patrick Fernandez Talent Acquisition Group - Strategic Recruitment Manager

GLD, a global brand founded in 2015, is dedicated to designing high-quality jewelry that encourages self-expression and celebrates individuality. Based in Miami, Florida, GLD has grown rapidly, serving millions of customers worldwide and collaborating with renowned athletes, entertainers, and organizations like the NBA and NFL. The company prides itself on a culture of innovation, teamwork, and accountability, fostering a high-performance environment where creativity and excellence thrive. Recognized as a Top Workplace, GLD values its employees and provides mentorship, growth opportunities, and a platform to achieve meaningful career success. After building a powerhouse direct-to-consumer (DTC) business and cultivating a large, engaged fan community, GLD is rapidly expanding its wholesale and retail distribution channel. Our partners include Lids, Dick's Sporting Goods, Mitchell & Ness, and premier in-venue team stores across major professional sports franchises. We're hiring a Wholesale Operations Manager to support and scale this high-growth channel. This role is critical to ensuring end-to-end wholesale operations, including order management, retailer compliance, inventory coordination, and fulfillment accuracy, especially during high-volume and peak season periods. The Wholesale Operations Manager will act as the operational hub between sales, logistics, supply chain, and external retail partners, translating retailer requirements into clear, repeatable processes that ensure on-time, error-free delivery. What You'll Own Wholesale Fulfillment & Onsite Execution Own end-to-end wholesale order execution from PO receipt through delivery confirmation. Be onsite and hands-on during shipment cycles-verifying labeling, packaging, counts, and outbound execution. Prioritize daily outbound workloads to consistently meet OTIF goals. Translate retailer routing guides into clear, step-by-step pick/pack/label instructions for warehouse teams. Work with IT/Dev team to ensure labeling is compliant with retailer guidelines. Partner with warehouse teams to uphold compliance standards for labeling, packaging, and documentation standards to prevent chargebacks. Manage EDI transactions (POs, ACKs, ASNs, invoices) accurately and on time. Track shipment status daily and communicate updates to Sales, Planning and Finance. Coordinate outbound display, fixture, and launch shipments to ensure Miami-based fulfillment supports national retail rollouts. Systems, Data & Reporting Maintain alignment across NetSuite, EDI (Orderful or similar), WMS, and retailer portals. Monitor vendor compliance portals for routing updates, label pulls, and appointment requests. Deliver clear daily and weekly reporting on open orders, fulfillment status, compliance risk, and KPIs. Own data integrity across all wholesale workflows. Ensure wholesale partners receive accurate, up-to-date product images, copy, UPCs, and spec sheets through well-maintained asset libraries. Vendor Compliance & Chargeback Prevention Treat chargeback prevention as a core KPI and proactively eliminate recurring issues. Own retailer routing guides and translate requirements into operational workflows. Lead new vendor setup, including end-to-end compliance testing prior to first shipment. Build compliance scorecards and serve as the primary contact for compliance audits and dispute resolution. Cross-Functional & Partner Collaboration Act as the day-to-day operational contact for wholesale partners and internal Miami-based teams. Proactively communicate shipment risks, delays, or readiness updates across Sales, Planning, Finance, and Warehouse teams. Build strong relationships with retailer logistics teams to streamline routing and avoid escalations. Oversee returns and damages processing with root-cause analysis tied to compliance metrics. Support wholesale launches by ensuring displays, assets, and operational requirements are delivered accurately and on time. What You Bring 5-10 years of experience in wholesale, operations, logistics, or e-commerce fulfillment Comfortable working onsite and directly with warehouse teams Strong understanding of retailer compliance, routing guides, and EDI workflows Strong analytical skills with proficiency in Excel/Google Sheets and ability to build dashboards and operational tools. Ability to translate retailer manuals into clear, actionable directions for warehouse teams. Highly organized, detail-oriented, and calm under pressure Clear communicator who works well across diverse, fast-moving teams Experience in apparel, jewelry, or consumer goods preferred Why GLD Play a key role in building and scaling the operational backbone of a high-growth wholesale business. Join a fast-moving, creative brand that collaborates with leading names in sport and culture. The opportunity to make a real impact from the ground up. Competitive compensation: $80,000 - $95,000/year, plus benefits with opportunity for performance bonuses

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use. Responsibilties Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Investigate and resolve negative on hands Follow up on open transfers to ensure completion Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty. Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image. Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines. Manage courier relationships to monitor shipments and file claims when necessary. Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed. Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work. Confirm product details, quality level and assembly accuracy before processing. Work with sales team and fulfill all orders and maintain systems for up-to-date information. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders and track incomplete orders Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team

We are looking for an Entry Level Benefits Consultant to manage assigned client accounts and open new accounts. You will address customer concerns and contact prospects to expand your account portfolio. This role may often be challenging, so you should be able to remain calm and polite in tough situations. If you have some experience in sales or customer service, we'd like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business.Responsibilities Be the main point of contact for customer needs Follow up regularly after closing a sale to ensure client satisfaction Respond promptly to customer queries and complaints to find solutions and defuse tension Pass on issues to account managers when needed Present new or additional products and services to existing customers Send reports on sales activity, account status, and possible issues Negotiate contracts and handle paperwork (e.g. invoices, orders) Contact prospects to expand account portfolio Maintain accurate records of customer interactions and transactions Maintain knowledge of products, services, and promotions. Collaborate with other team members to ensure customer satisfaction. Communicate customer feedback and concerns to managers. Complete administrative tasks such as reports and follow-up calls. Maintain a positive attitude and keep up-to-date with training and education. Adhere to company policies and procedures regarding customer privacy and security. Requirements 1-2 years High school diploma or GED Background Check Driver License Authorized to work in US Benefits Education Assistance Salary: $35,419.00-$106,094.00 per year

Resource 4 Floors is South Florida's premier provider of flooring services for commercial projects, specializing in corporate offices, healthcare spaces, and higher education facilities. With over four decades of expertise, we offer tailored solutions from concept to completion, emphasizing sustainability and excellence for lasting results. Resource 4 Floors offers competitive salaries and benefits, including 401K with matching benefit, Medical Premium contributions. This position is also eligible for vehicle and phone expenses reimbursements and annual bonus. Job Summary: The Operations Manager is responsible for overseeing all flooring installation projects, managing a diverse team of flooring mechanics, junior mechanics, helpers, and delivery associates, and ensuring the smooth operation of the warehouse. This role entails coordinating with project supervisors, maintaining inventory, ensuring adherence to safety and quality standards, and fostering effective communication between teams and clients. Key Responsibilities: Team Leadership and Development: Supervise and lead the flooring installation team, including Senior Flooring Mechanics, Junior Mechanics, Apprentices, and Delivery Associates. Train and mentor staff on installation techniques, safety protocols, and company standards. Monitor team performance and provide feedback to improve skill levels and efficiency. Project Management: Oversee the planning, scheduling, and execution of flooring installation projects from start to finish. Review all new projects in Monday.com, assigning appropriate supervisors and teams based on project complexity and requirements. Collaborate team members to align project timelines and resource allocation. Price out labor for complex or large-sized projects to ensure accurate budget estimates and effective resource management. Warehouse Management: Oversee the daily operations of the warehouse, including the organization and management of flooring materials and tools. Ensure accurate inventory tracking, storage, and handling of materials to prevent loss and ensure timely availability for projects. Coordinate with suppliers for material orders and manage incoming shipments, ensuring all materials meet quality standards. Quality Assurance: Conduct regular inspections of installations to ensure compliance with company standards and client expectations. Address and resolve any installation defects or issues promptly, ensuring corrective actions are implemented. Maintain documentation of quality checks and installation progress. Safety and Compliance: Enforce safety protocols and ensure that all team members use personal protective equipment (PPE) as required. Conduct safety training sessions and maintain records of safety incidents. Ensure compliance with local and industry safety regulations. Documentation and Reporting: Ensure accurate completion of project documentation, including timelines, estimates, and progress reports. Utilize project management tools (e.g., Monday.com, Exak Time) to track project statuses and team hours. Analyze project data to identify trends and areas for improvement. Resource Management: Manage inventory of flooring materials and tools, ensuring they are organized and readily available for installation teams. Oversee the maintenance and proper storage of tools and equipment used in flooring installations. Ensure the warehouse is clean, organized, and compliant with safety standards.

* THIS ROLE WILL SUPPORT THE JACKSONVILLE, FL MARKET The Zaxbys Support Center is looking for an Operations Consultant to join the Field Operations team. The Operations Consultant's role increases the overall performance of Zaxby's restaurants by executing objectives outlined in accordance with the Zaxby's Strategic Plan. This position visits all stores within a designated region as frequently as possible. This position is responsible for assisting in optimizing assigned restaurant performance while operating in accordance with protecting brand standards and maximizing profit and growth for the franchisee community. As we continue to grow, our strategies have set us up for success to be the top offering in Chicken Fingerz, Boneless Wings and Zalads. We'd love to have you as part of our team! This position is field-based in Jacksonville, FL area and requires up to 75% travel. Benefits Include: * Medical, Dental and Vision insurance * Company-paid Short and Long-Term Disability insurance * Company-paid Basic Life and Critical Illness insurance * 401K participation with Company match * 50% off meal discount at company-owned locations * Child Care Assistance * Education Assistance Program * Parental Leave * PTO and Company Holidays ESSENTIAL JOB FUNCTIONS Essential duties may include but are not limited to the following: * Conduct shoulder-to-shoulder hub trainings and 100% follow ups along with any additional company initiatives * Prepare for store visits and or meetings beforehand by researching and reviewing metrics and root causes relative to performance * Visit each restaurant at minimum once per quarter (more frequently if needed) * Protect the brand and follow Zaxby's procedures on inspection failures through Steritech (RER and Food Safety) Follow ups & Coaching when appropriate * Submits projects, documentation, recaps, and reports by deadline assigned by Field Operations Manager and archived for future reference * Store observations are documented accurately and thoroughly using established SMART goals during follow up visits scheduled * Keep a detailed rolling 30-day calendar with work related visits and activities * Support franchisees and drive sales and profitability * Ensure documentation is stored in a timely manner on the One Drive * Collaborate with other departments (e.g. Design & Construction, Training, Ops Services, Menu Innovation, Marketing and IT) * Demonstrate brand values and culture through personal representation and participation in meetings and company related events and activities * Effectively delivers appropriate feedback to licensees with a "CEO of the Region" mindset * Foster accountability and commitment with franchisees and above store managers in region through influence and relationship building KEY COMPETENCIES * Strong negotiation and persuasion skills * Must attain and maintain ServSafe certification * Current working knowledge of applicable state and federal workplace health and safety regulations * Ability to facilitate a complete understanding of operational procedures to above-store management and franchisees * Proficiency in Microsoft Word and Microsoft Excel * Excellent public speaking and presentation skills * Interpersonal skills to build and maintain strong relationships * Business acumen with analytical skills to promote active ongoing compliance to Zaxby's operations standards EDUCATION AND EXPERIENCE GUIDELINES * Education: Bachelor's degree in Business/Management preferred; OR equivalent combination of education and experience * Experience: 2+ years of related experience and/or training in restaurant operations, finance, business, training and/or leadership; previous experience in business consultant role ideal * Other: Valid driver's license, vehicle insurance, and reliable transportation; clean motor vehicle report Zaxby's Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law. PAY RANGE: $75,000 - $90,000

Executive Business Consultants Our National Consulting Firm is looking for CEOs in the Tampa & Jacksonville Areas What Is a Chief Executive Officer (CEO)? According to a recent article on Investopedia, a chief executive officer (CEO) is “the highest-ranking executive in a company, whose primary responsibilities include making major corporate decisions, managing the overall operations and resources of a company, acting as the main point of communication between the board of directors (the board) and corporate operations and being the public face of the company. Our Ideal candidates must have… Strong Financial, Operational, and Interpersonal skills 20+ years of solid business experience as a business owner, Chief Executive Officer, Chief Operating Officer, Chief Financial Officer, Controller, or Senior Executive of a small to mid-size business. Prior experience in crisis management, turnarounds, and a proven track record of financial controls is required. MBA, CPA, or other relevant credentials Position requires 100% travel. 47 weeks out of the year. Leave Sunday, return Thursday or Friday. (You keep frequent flyer miles and other travel rewards) If you are not ready to act as our client's interim CEO, take complete control of the clients and their business, then this is probably not the opportunity for you. Who are we? Founded in 1986, American Management Services, Inc. is the leading provider of implementation-based profit improvement services. Our team of professional operating executives works directly with owners to implement the changes necessary to improve sales, profits, cash flow and ease of operation. These services, commonly available only to the largest companies, are exclusively offered to small and mid-sized privately owned businesses with annual revenues ranging from $3 million to $500 million through our unique system of Pre-Determined ProfitsTM. Our National Consulting Firm is looking for CEOs! Compensation/Benefits: Seasoned business professionals earn from $125,000 to $150,000+ per year. In addition to the opportunity to earn substantial income, you can also participate in our health, life, vision, dental insurance, and 401(k) Plan Advancement opportunities Additional Performance-Based Bonuses are available In our pursuit of providing unparalleled and excellent performance in our Management Consulting Group, American Management Services, Inc., is looking for individuals who meet the above definition for the betterment of our clients. Because we deal strictly with small, privately held businesses, acting in the capacity of CEO means that you are leading, training, and instructing our clients, who also happen to be the owners of the business. The Senior Consultants assigned to each project are also responsible for ensuring that all recommendations are fully implemented, meaning that we are producing real and tangible results for our clients. Our consultants must lead from the front! Our consultants often find themselves in distressed client situations: Insolvency, complacency, diminishing sales, lack of accountability, poor communication, and any other situation imaginable that impairs the client's ability to generate profitability and cash flows. Our consultants are not afraid to take the challenge head-on. Our consultants get in front of the angry vendors, frustrated customers, and impatient bankers, and work tirelessly and relentlessly to solve these problems on behalf of the clients. Our consultants are not afraid to address the internal issues that plague our clients. We aggressively confront each business problem with honest and open dialogue (no matter how painful the truth may be.) That is where American Management Services, Inc. comes in. If you feel that you are ready to take the challenge, APPLY NOW!

The purpose of this position is to serve as the financial liaison and provide strategic leadership and analytical support for complex Industrial Operations (IO) initiatives and projects, with a focus on capital planning, cross-functional collaboration, and process optimization. It ensures accurate documentation, financial transparency, and alignment between operational and financial objectives across high-impact projects. This position impacts organizational performance by driving cross-functional collaboration and applying rigorous analysis to streamline processes, enhance transparency and enable informed decision-making across critical processes and initiatives. This position plays a critical role in shaping the financial strategy of Industrial Operations, as the executive-level financial summaries produced directly influence decisions on capital expenditures; decisions that can significantly affect the company's overall financial position. Responsibilities include: * Creating, maintaining and archival of documentation for strategic Industrial Operations projects, often Quality Decision Process (QDP) projects, which are highly complex and require cross-functional collaboration with various business areas within IO and throughout the company. * Providing leadership, business analysis and consulting support for the Industrial Operations annual capital plan, a comprehensive, multi-phase initiative that encompasses all stages, from gathering data on proposed projects to obtaining final approval and initiating project creation throughout the year. * Preparing and delivering recurring and ad-hoc financial and status reports for strategic Industrial Operations projects, including major capital expenditure initiatives. * Driving cross-functional improvements in Finance and Industrial Operations business areas-related financial operations through strategic leadership, process optimization, documentation, and mentorship across purchasing, payables, and project management functions. Additional Information Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email. For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence. Required Qualifications * Bachelor's degree in Accounting, Finance or another analytical discipline or equivalent combination of formal training/certification and professional work experience that demonstrates the prerequisite competence to perform the duties of this position * 5 years relevant business experience * be at least 20 years old with a valid driver's license and authorization to drive a company vehicle (on or before his or her start date in the position) * knowledge of accounting, budgeting and cost control principles, including Generally Accepted Accounting Principles (GAAP) * planning and Organizing skills * financial Acumen * ability to have a broad organizational perspective * detail orientation * strategic thinking * basic Microsoft PowerPoint and Access skills * intermediate Microsoft Word and Excel skills * SAP Finance or Controlling modules or equivalent within other ERP Systems Preferred Qualifications * Master's degree in Accounting or MBA with concentration in Accounting or Finance. * 7 years relevant business experience * Certified Public Accountant, Certified Management Accountant, Certified Corporate Financial Planning & Analysis Professional or other certifications specific to the position * knowledge of Industrial Operations, Retail and other support business area structures including the various Finance teams supporting those areas * knowledge of Asset Accounting and Expense processes regarding capital vs. expense accounting, Construction In Progress (CIP) accounts, cost settlement, fixed asset evidencing, and related SAP functionality * knowledge of Publix organizational policies and practices * ability to understand and incorporate the Publix Strategy * intermediate Microsoft PowerPoint and Access skills * advanced Microsoft Word * expert Microsoft Excel skills * SAP Project Systems and Fixed Asset modules or equivalent within other ERP systems * Knowledge of Business Intelligence (BI), Analysis in Excel, PowerBI

Working Title: CHILD PROTECTIVE FIELD SUPPORT CONSULTAN - 60075223 Pay Plan: Career Service 60075223 Salary: Current Employees will be compensated in accordance with the DCF salary policy. Posting Closing Date: 01/02/2026 Total Compensation Estimator Tool This is an advertisement for Field Support Consultants that will serve the entire Northeast Region. Current Employees will be compensated in accordance with the DCF salary policy. Practice Model Coach - Project NorthStar This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs. * One-on-One Coaching: Provide between 24 and 48 hours of in-person, relationship-driven coaching to each assigned CPI Supervisor/PA/Operations Manager across a 6-week period following completion of formal training. * Practice Model Assessment Support: Assist in preparing participants for their final performance assessment (conducted by QA), including both written exam and simulation.Reinforce learning and address gaps through coaching until all skills are met. * Coach Training Participation: Participate as the first training cohort in the implementation phase following curriculum development and Train-the-Trainer sessions led by QA and leadership staff. * Co-Train with Quality Assurance: After completing the training program, the Practice Model Coach will co-train the subsequent training cohorts. * Assessment Prep: Allocate a minimum of 4 hours per participant for study and support between the fidelity review and practice model assessment. * Fidelity Review Facilitation: Partner with QA Trainers to conduct team-based fidelity reviews of closed investigations. Deliver individualized feedback to candidates, supporting targeted growth. * Other duties as assigned. Knowledge, Skills and Abilities: * Experience with instruction or training * Experience with public speaking * Knowledge of training methodologies * Knowledge of learning management systems * Knowledge of competency assessment * Planning and organizing * Presentation, facilitation and coaching skills * Operational experience in child protective investigations * Ability to collect, evaluate and analyze data and information * Report writing skills and experience * Knowledge of and experience in working cooperatively with community agencies * Proficiency in computer skills and other systems used to record and track information and data * Proficiency in the Department's child protection and child welfare information system. Minimum Qualifications: * Bachelor's degree * Current/Active Child Protection Certification from the FCB * Minimum 5 years of child welfare experience - 3 years of which must be in child protective investigations * Must maintain an active/valid driver license * Must be able and willing to travel throughout the Region as required * Must be a subject matter expert in Florida's Child Welfare Safety Practice framework/model * Must be proficient in Excel, Word, PowerPoint Preferences: * Child Welfare Certification with the Florida Certification Board The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. This position is not eligible for visa sponsorship. What you'll be doing: Oversee day-to-day operations within the Inspection Center. Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management. Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company. Ensure adherence to operating standards, systems, policies, procedures, and performance standards. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Maintain supervisory staff by recruiting, selecting, orienting, and training employees. Ensure progression path training and certification processes are consistently executed. Train and mentor leads and associates by providing competency-based feedback. Ensure adequate production capacity levels for each line and assist with production planning. Ensure compliance with all health and safety and loss prevention guidelines. Provide vision and guidance to the reconditioning team in meeting performance metrics. Positively reinforce and engage the team regarding quality, production and cost objectives. Participate in and lead problem solving and continuous improvement efforts. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. 5 years of management experience either in automotive or a lean manufacturing environment. Knowledge of lean manufacturing principles. Experience leading and developing associates. Proven ability to obtain project deliverables and company metrics. Ability to read, write, speak and understand English. Must be at least 18 years of age. Valid unrestricted driver's license with a clean driving record in the last 3 years. Ability to maintain high volume and high-quality content in a fast-paced environment. Excellent written, verbal and interpersonal communication skills. Ability to work with and through teams to achieve results Strong analysis and decision making ability. Proficient computer skills. Ability to work overtime and on weekends. Ability to walk up to three miles each day. Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Executive Business Consultants Our National Consulting Firm is looking for CEOs in the Tampa & Jacksonville Areas What Is a Chief Executive Officer (CEO)? According to a recent article on Investopedia, a chief executive officer (CEO) is “the highest-ranking executive in a company, whose primary responsibilities include making major corporate decisions, managing the overall operations and resources of a company, acting as the main point of communication between the board of directors (the board) and corporate operations and being the public face of the company. Our Ideal candidates must have… Strong Financial, Operational, and Interpersonal skills 20+ years of solid business experience as a business owner, Chief Executive Officer, Chief Operating Officer, Chief Financial Officer, Controller, or Senior Executive of a small to mid-size business. Prior experience in crisis management, turnarounds, and a proven track record of financial controls is required. MBA, CPA, or other relevant credentials Position requires 100% travel. 47 weeks out of the year. Leave Sunday, return Thursday or Friday. (You keep frequent flyer miles and other travel rewards) If you are not ready to act as our client's interim CEO, take complete control of the clients and their business, then this is probably not the opportunity for you. Who are we? Founded in 1986, American Management Services, Inc. is the leading provider of implementation-based profit improvement services. Our team of professional operating executives works directly with owners to implement the changes necessary to improve sales, profits, cash flow and ease of operation. These services, commonly available only to the largest companies, are exclusively offered to small and mid-sized privately owned businesses with annual revenues ranging from $3 million to $500 million through our unique system of Pre-Determined ProfitsTM. Our National Consulting Firm is looking for CEOs! Compensation/Benefits: Seasoned business professionals earn from $125,000 to $150,000+ per year. In addition to the opportunity to earn substantial income, you can also participate in our health, life, vision, dental insurance, and 401(k) Plan Advancement opportunities Additional Performance-Based Bonuses are available In our pursuit of providing unparalleled and excellent performance in our Management Consulting Group, American Management Services, Inc., is looking for individuals who meet the above definition for the betterment of our clients. Because we deal strictly with small, privately held businesses, acting in the capacity of CEO means that you are leading, training, and instructing our clients, who also happen to be the owners of the business. The Senior Consultants assigned to each project are also responsible for ensuring that all recommendations are fully implemented, meaning that we are producing real and tangible results for our clients. Our consultants must lead from the front! Our consultants often find themselves in distressed client situations: Insolvency, complacency, diminishing sales, lack of accountability, poor communication, and any other situation imaginable that impairs the client's ability to generate profitability and cash flows. Our consultants are not afraid to take the challenge head-on. Our consultants get in front of the angry vendors, frustrated customers, and impatient bankers, and work tirelessly and relentlessly to solve these problems on behalf of the clients. Our consultants are not afraid to address the internal issues that plague our clients. We aggressively confront each business problem with honest and open dialogue (no matter how painful the truth may be.) That is where American Management Services, Inc. comes in. If you feel that you are ready to take the challenge, APPLY NOW!

Working Title: CHILD PROTECTIVE FIELD SUPPORT CONSULTAN - 60075223 Pay Plan: Career Service 60075223 Salary: Current Employees will be compensated in accordance with the DCF salary policy. Posting Closing Date: 01/02/2026 Total Compensation Estimator Tool This is an advertisement for Field Support Consultants that will serve the entire Northeast Region. Current Employees will be compensated in accordance with the DCF salary policy. Practice Model Coach - Project NorthStar This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs. * One-on-One Coaching: Provide between 24 and 48 hours of in-person, relationship-driven coaching to each assigned CPI Supervisor/PA/Operations Manager across a 6-week period following completion of formal training. * Practice Model Assessment Support: Assist in preparing participants for their final performance assessment (conducted by QA), including both written exam and simulation.Reinforce learning and address gaps through coaching until all skills are met. * Coach Training Participation: Participate as the first training cohort in the implementation phase following curriculum development and Train-the-Trainer sessions led by QA and leadership staff. * Co-Train with Quality Assurance: After completing the training program, the Practice Model Coach will co-train the subsequent training cohorts. * Assessment Prep: Allocate a minimum of 4 hours per participant for study and support between the fidelity review and practice model assessment. * Fidelity Review Facilitation: Partner with QA Trainers to conduct team-based fidelity reviews of closed investigations. Deliver individualized feedback to candidates, supporting targeted growth. * Other duties as assigned. Knowledge, Skills and Abilities: * Experience with instruction or training * Experience with public speaking * Knowledge of training methodologies * Knowledge of learning management systems * Knowledge of competency assessment * Planning and organizing * Presentation, facilitation and coaching skills * Operational experience in child protective investigations * Ability to collect, evaluate and analyze data and information * Report writing skills and experience * Knowledge of and experience in working cooperatively with community agencies * Proficiency in computer skills and other systems used to record and track information and data * Proficiency in the Department's child protection and child welfare information system. Minimum Qualifications: * Bachelor's degree * Current/Active Child Protection Certification from the FCB * Minimum 5 years of child welfare experience - 3 years of which must be in child protective investigations * Must maintain an active/valid driver license * Must be able and willing to travel throughout the Region as required * Must be a subject matter expert in Florida's Child Welfare Safety Practice framework/model * Must be proficient in Excel, Word, PowerPoint Preferences: * Child Welfare Certification with the Florida Certification Board The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Working Title: CHILD PROTECTIVE FIELD SUPPORT CONSULTAN - 60075223 Pay Plan: Career Service 60075223 Salary: Current Employees will be compensated in accordance with the DCF salary policy. Posting Closing Date: 01/02/2026 Total Compensation Estimator Tool This is an advertisement for Field Support Consultants that will serve the entire Northeast Region. Current Employees will be compensated in accordance with the DCF salary policy. Practice Model Coach - Project NorthStar This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs. * One-on-One Coaching: Provide between 24 and 48 hours of in-person, relationship-driven coaching to each assigned CPI Supervisor/PA/Operations Manager across a 6-week period following completion of formal training. * Practice Model Assessment Support: Assist in preparing participants for their final performance assessment (conducted by QA), including both written exam and simulation.Reinforce learning and address gaps through coaching until all skills are met. * Coach Training Participation: Participate as the first training cohort in the implementation phase following curriculum development and Train-the-Trainer sessions led by QA and leadership staff. * Co-Train with Quality Assurance: After completing the training program, the Practice Model Coach will co-train the subsequent training cohorts. * Assessment Prep: Allocate a minimum of 4 hours per participant for study and support between the fidelity review and practice model assessment. * Fidelity Review Facilitation: Partner with QA Trainers to conduct team-based fidelity reviews of closed investigations. Deliver individualized feedback to candidates, supporting targeted growth. * Other duties as assigned. Knowledge, Skills and Abilities: * Experience with instruction or training * Experience with public speaking * Knowledge of training methodologies * Knowledge of learning management systems * Knowledge of competency assessment * Planning and organizing * Presentation, facilitation and coaching skills * Operational experience in child protective investigations * Ability to collect, evaluate and analyze data and information * Report writing skills and experience * Knowledge of and experience in working cooperatively with community agencies * Proficiency in computer skills and other systems used to record and track information and data * Proficiency in the Department's child protection and child welfare information system. Minimum Qualifications: * Bachelor's degree * Current/Active Child Protection Certification from the FCB * Minimum 5 years of child welfare experience - 3 years of which must be in child protective investigations * Must maintain an active/valid driver license * Must be able and willing to travel throughout the Region as required * Must be a subject matter expert in Florida's Child Welfare Safety Practice framework/model * Must be proficient in Excel, Word, PowerPoint Preferences: * Child Welfare Certification with the Florida Certification Board The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: