Operations consultant jobs in Greenwich, CT

This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility. Job Responsibilities: • Oversee the HVAC team to meet operating standards. • Manage multiple client accounts. • Provide technical support to HVAC technicians when needed. • Review manufacturer proposals or purchase of HVAC materials. • Ensure work order completion. • Quote new services. • Assign vendors. • Ensure resolution to client issues. • Evaluate and reconcile invoices for accuracy. • After-hours/weekend availability for on-call help. • Other duties as required or assigned. Proficiencies: • Time / Project Management skills • Communication skills • Problem Resolution skills • Team Management • HVAC Technical understanding • Service excellence experience • MS Office • Trade knowledge required Work Environment/Physical & Visual Demands: • This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary. • This position requires extensive phone contact. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes. Requirements: Supervisory Requirements: This position has supervisory responsibility. Education/Experience: A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.

Nyack, NY $125,000 - $150,000 + bonus opportunities This is a great opportunity to work for a leading Food Manufacturing company in Nyack, NY. If you have a strong background in Food Manufacturing and progressive leadership experience, then this is the job for you. Key Responsibilities Provide strategic leadership across all plant functions, including production, packaging, warehousing, quality assurance, safety, and maintenance. Establish clear goals and performance expectations; deliver ongoing coaching and performance feedback. Optimize labor efficiency and manage workforce planning to meet production demands. Promote a culture of accountability, continuous improvement, and workplace safety. Identify and implement process improvements to enhance productivity, reduce waste, and boost overall plant performance. Collaborate with cross-functional teams (procurement, engineering, maintenance, supply chain) to maintain smooth and timely production workflows. Lead cost-reduction and efficiency initiatives to enhance profitability. Monitor and report key performance indicators (KPIs) to senior leadership; proactively address risks and opportunities. Oversee multiple capital projects simultaneously, ensuring timely and cost-effective execution. Qualifications 7+ years of progressive leadership experience in food manufacturing operations (baking industry preferred). Bachelor's degree in Operations Management, Engineering, Business Administration, or related field preferred. Demonstrated success in team leadership and motivating cross-functional teams. Excellent analytical, problem-solving, and decision-making skills. Strong knowledge of food manufacturing processes, quality assurance systems, and industry regulations. Financial acumen with proficiency in budgeting and performance analysis. Outstanding communication and interpersonal skills; capable of influencing at all organizational levels. Bilingual in English and Spanish is a strong plus. For more details, apply directly or contact me at ****************************

Allstar Innovations is seeking a Jr Operations Analyst to work independently and collaboratively with key stakeholders across various teams. The SA is responsible for driving excellence in our DWC (Direct-with Consumer) and Retail Ecommerce business channels, helping to maximize both sales and consumer satisfaction along the way. (If this sounds like you, keep reading!) Be the Glue -- center of activity, ensuring forward & timely momentum while increasing cross-functional collaboration Be the Generalist -- pinch hit on launching new opportunities, learning new systems and keeping organized Be the Operational interface-to increase efficiencies and determine the “how” behind department goals while exceeding customer facing KPIs Responsibilities Include- Setup and troubleshoot data feeds to ensure an end to end flow of orders from the retailer to various fulfillment channels ensuring accurate and timely fulfillment Collaborate with the Supply team to maintain the stock levels behind Ecom offerings for .com retailers to guarantee a live product selection Ensure compliance with all platform requirements to avoid violations or suspension and stay up to date with any changes Proactively maintain a routine driven by daily tasks and long term goals for growth and cost savings Responsible for publishing various weekly & monthly supply intelligence reports including aggregated scorecards and internal KPI's Lead and develop strong relationships with the operational teams across our Retail network to respond quickly and accurately to inquiries Able to apply existing skills to new partnerships and document standard work when procedures change alongside new opportunities Attend regular check-ins with program working groups and help keep critical deliverables on track Visits as required to various 3PL's for process/inventory management initiatives Skills Required- Bachelor's degree required; Business, Marketing, Supply Chain Management or related field preferred 0-2+ years of experience with Amazon and DWC/Ecom fulfillment Strong analytical, problem solving, organizational and communication skills Creative thinker & problem-solver with a passion for making complex things simple(r) and standardized Strong proficiency in MS office suite of products; including excel. MS D365 experience is a plus

Summary /Objective We are seeking a highly organized and detail-oriented Operations Coordinator to support our Swim and Gym Business. This role will be pivotal in ensuring smooth day-to-day operations, driving team efficiency, and supporting execution across sales, service, logistics, and marketing initiatives. The Operations Coordinator will serve as the central point of communication between internal teams, swim teams, and external partners to deliver a seamless customer experience. Position Responsibilities and Accountabilities: Operational Support Assist in managing day-to-day operations of the DTC Swim and Functional Fitness channels. Coordinate team order processing, fulfillment, Inventory, PC Forecasting, and customer service inquiries. Track and manage seasonal timelines for product launches, promotions, and events. Communication & Coordination Act as a liaison between swim teams, Gyms, sales, customer service, and internal departments. Manage schedules, meeting agendas, and follow-up action items for the sales leads. Maintain clear communication channels with swim teams and gyms to ensure accuracy and satisfaction. Data & Reporting Prepare weekly and monthly reports on sales performance, order status, and service metrics. Monitor inventory levels for products and communicate replenishment needs. Support financial tracking, including invoicing, billing accuracy, and payment follow-ups. Process Improvement Identify operational bottlenecks and propose solutions to improve efficiency. Help develop standard operating procedures (SOPs) for swim team order management. Coordinate trunk stock to ensure immediate availability for customer distribution on-site or via FedEx/UPS. Keep accurate inventory records and conduct monthly audits to manage stock levels efficiently. Ensure compliance with company policies and service-level commitments. Event & Program Support Assist in planning and execution of Team activations, fittings, and promotional events. Support marketing initiatives including email campaigns, digital content, team communications, and events. Qualifications and Experience: Bachelor's degree in Business, Sports Management, Operations, or related field preferred. 3+ years of experience in operations, customer service, or account coordination (sports, apparel, or consumer goods industry a plus). Strong organizational and project management skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite, Google Workspace, and CRM/order management systems. Detail-oriented, proactive, and comfortable working in a fast-paced, team-oriented environment.

Business and Operations Manager Company: Little London Collective Industry: Luxury Home Construction Job Type: Full-Time About The Little London Collective LLC is a fast-growing luxury construction company specializing in high-end residential projects across Connecticut and New York. Founded to bring greater transparency, project management discipline, and operational efficiency to the building process, the company is redefining how premium construction projects are delivered. We are seeking a motivated and detail-oriented Business & Operations Manager to join our team and help strengthen the company's operational foundation as we continue to scale. This role will play a key part in building the systems, structure, and processes that support our growth. Role Overview The Business and Operations Manager is responsible for coordinating and overseeing the internal operations of The Little London Collective. This position ensures that business systems, financial processes, and administrative functions run efficiently and support the company's growth. The role requires a detail-oriented and process-driven individual who can manage multiple priorities and maintain organizational structure across teams. Key Responsibilities Operations Management Manage and improve day-to-day business operations, systems, and workflows. Oversee administrative infrastructure including technology tools, document management, communications, and facilities. Standardize operating procedures across projects, ensuring consistency in reporting, documentation, and compliance. Create and maintain internal corporate file systems to organize all business and project related documentation. Support procurement and vendor management, including tracking contracts, payments, and deliverables. Financial and Budget Support Assist the CFO and leadership team with project budgeting, financial tracking, and forecast preparation. Consolidate project-level financial data into regular management reports. Coordinate with accounting to ensure timely invoicing, payments, and reconciliations. Legal and Compliance Support preparation and management of client contracts, NDAs, and service agreements. Maintain accurate records of all corporate and project-level documentation. Ensure compliance with company policies, licensing, insurance, and reporting requirements. HR and Administrative Support Support onboarding and contractor management processes. Coordinate with leadership on performance tracking, staffing schedules, and role assignments. Reporting and Internal Communication Prepare periodic management reports summarizing project status, budgets, and key performance metrics. Maintain internal dashboards and records to support decision-making. Facilitate communication between leadership, project teams, and external partners. Qualifications 5+ years of experience in business operations, administration, or project management. Strong organizational and problem-solving skills. Familiarity with financial reporting and business planning processes. Familiarity with legal contracts. Proficient with productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, or similar). Ability to manage multiple projects and deadlines in a fast-paced environment. Experience in construction, real estate, or design industries preferred. Why Join Opportunity to help build efficient operational systems within a growing company. Direct exposure to leadership decision-making and business planning. Collaborative, team-based work environment with clear accountability and structure. This is an in-office position with flexible hours. While we're happy to accommodate your schedule, we're seeking a consistent commitment of at least 4-5 hours per day on site, Monday through Friday, with remaining hours that may be completed remotely. The role will begin as a contract position, with the potential to transition into a full-time, salaried role based on performance and company growth. Compensation will be commensurate with experience and the agreed-upon schedule.

Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles. Key Responsibilities: Work with senior management to identity, analyze and solve systemic business problems Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement Evaluate operations procedures and processes Identify organizations inefficiencies and areas for improvement and redesign Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences Communicate recommendation to key managers and leaders and push for changes needed to drive improvements Track and facilitate process improvements working across functional groups Proactively develop and maintain effective working relationships with and between all departments Works at the appropriate levels in the organization to implement strategies and plans Key Requirements: BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields 3-5 years operations Five to ten years of relevant experience including: Minimum three years as analyst in consumer, retail or manufacturing business Operating experience in manufacturing or consumer business Experience using data for root-causing cross-functional business problems Leadership - able to use data to influence others and drive change Strong skills in Microsoft Excel, Access, Tableau or similar Knowledge of SQL or similar software strongly preferred Demonstrated communication skills (written and oral) Deep process orientation and strong problem solver Able to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.

Please Read* For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or **************. The Vice President for Enterprise Risk and Operational Effectiveness reports to the Senior Vice President for Finance and Administration and serves as the primary lead for enterprise risk management across Fairfield University. This role works closely with members of leadership to ensure that the enterprise infrastructure and core operations of the University are compliant with established policies, including but not limited to physical and plant; IT enterprise systems and network; risk management processes and frameworks; procurement and contract management; campus safety and emergency operations; compliance with regulatory administration; real estate and other property; and other operational functions. These functions must be efficient, dependable, and aligned with University standards and best practices. Additionally, as per the Enterprise Risk Management framework and process, this role is responsible for aligning operational processes and practices to ensure that gaps and/or non-existing processes are identified, documented, and treated by the respective risk owners. This person also collaborates closely with the VP for Strategy and Chief of Staff to the President to assist in ensuring that mitigation strategies are aligned with strategic priorities. This role collaborates with the established Risk Management Working Team and stakeholders to identify, assess, and prioritize institutional risks at the enterprise level. Working closely with Senior Leadership and departmental teams, this position integrates risk management practices into daily operations to enhance the University's ability to proactively manage risks and ensure compliance with legal requirements at federal, state, and local levels. The role also monitors trends in higher education and broader community developments to inform risk management priorities. The Vice President ERM also ensures compliance with established risk policies and mitigation strategies, continuously monitoring and reporting on risk status at defined intervals. Key Responsibilities: Lead and mature the University's enterprise risk management framework, promoting a clear understanding of the ERM framework and process. Integrate risk awareness into operational planning and execution, ensuring a culture of accountability, service orientation, and operational transparency. Identify vulnerabilities across infrastructure and support services; develop consolidated, enterprise level mitigation strategies as needed. Ensure risk-informed decision-making in capital planning, vendor relationships, and contingency preparation. Develop and implement risk assessment, prioritization, and reporting tools-including metrics and dashboards-to effectively communicate risk status and insights. Ensure operational initiatives improve the effectiveness, efficiency, and quality of institutional operational services. Drive benchmarking, performance metrics, and continuous process improvement specifically for all enterprise processes identified by the Enterprise Risk Management Committee of the Board of Trustees as part of risk mitigation strategies. Foster a culture of accountability, service orientation, and operational transparency. Track emerging risks and compliance requirements, monitoring changes in existing regulations. Provide best practice guidance to inform risk mitigation strategies and ensure regulatory alignment. Stay informed on evolving risks in the higher education sector to facilitate effective communication and knowledge sharing. Support senior leadership and staff across University offices in risk-informed decision-making. Required Skills & Qualifications: Strong analytical, problem-solving, and project management skills with independent decision-making capabilities. Excellent oral and written communication skills, with the ability to convey complex concepts clearly and concisely. Proven ability to build successful relationships and collaborate with diverse stakeholders to achieve institutional goals. Adaptability, diplomacy, and the ability to lead initiatives from start to completion. Proficiency in project management principles for risk identification, assessment, and prioritization. Understanding of risks associated with a university transitioning to high research spending and doctoral program development. General knowledge of applicable laws, regulations, and best practices in higher education compliance. Preferred Education & Experience: Juris Doctor, Master's degree, or equivalent advanced degree with at least three years of experience in project management, compliance, and risk management, or an equivalent combination of education and demonstrated experience. General knowledge of risk management frameworks and methodologies. Experience collaborating with committees or working groups on risk and compliance matters. Ability in data analysis and reporting. Strong legal and regulatory awareness. Ability to build relationships and collaborate across functional areas. Please Read* For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or or **************. Category: Finance - Admin Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check. Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV . You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to ****************

Job Description Step into your future with New York Life's Accelerated Management Leadership Program. We're looking for driven professionals ready to evolve into impactful leaders. This program is your path to mastering financial expertise, building client relationships, and leading with confidence. Over the first year, you'll gain crucial skills through hands-on experience and expert training, setting the stage for a successful career in management. In your second year, you'll dive into a focused Leadership Training Program, designed to enhance your ability to recruit, develop, and inspire a team. You'll learn to lead with purpose and drive sustainable business growth. If you have experience in sales or management, hold an advanced degree, or simply possess a strong desire to lead and inspire, this opportunity is for you. Join us and enjoy comprehensive training, mentorship, and a competitive salary with performance incentives. Apply today, and together we'll build the future of leadership. Compensation: $200,000 plus at plan earnings Responsibilities: Obtain insurance licenses and securities registrations Develop a sales pipeline and acquire clients Recruit and lead a high-performing business unit Manage and develop your team Drive production to meet office and company goals Qualifications: High school diploma/GED required; college degree preferred 3+ years of leadership or business development experience Strong communication and interpersonal skills Willingness and ability to obtain insurance licenses and financial registrations About Company About New York Life New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for clients. Awards & Accolades We're proud of our financial strength: A++ Superior (A.M. Best) AAA Exceptionally Strong (Fitch) Aaa Exceptional (Moody's) AA+ Very Strong (Standard & Poor's)

Department DevOps Employment Type Full Time Location Melville, NY Workplace type Hybrid Compensation $220,000 / year The impact you'll make What you will bring As a member of the KWI team you will receive About KWI KWI helps retailers maximize sales by uniting their online and in-store capabilities to deliver delightful shopper experiences. With KWI Merchandising and mobile POS, retailers can execute omnichannel flawlessly, and right at their fingertips - clienteling, endless aisle, mobile checkout with the latest payment options, inventory management, and ecommerce.

The Chase Travel Group Operations & Field Communications Manager will play a strategic role in supporting the Chase Travel Group Operations organization. The travel industry is ever-changing and this position is central to our day-to-day operations, implementing communications strategies to prepare and inspire our leading travel organization on AI and machine learning, shared services Centers of Excellence and mid- and back-office Operations. As a Chase Travel Group Operations & Field Communications Manager VP you will oversee communication strategies across the Chase Travel Group Operations organization as well as partner with Servicing teams on field communication support to our Travel Advisors. You will develop and execute a comprehensive communication strategy that aligns with key business objectives. You will also oversee the creation of engaging content for various channels, including town halls, newsletters and digital platforms, ensure messaging is consistent, transparent and aligned with organizational goals. Job responsibilities: Craft a future vision that excites and motivates top performers, emphasizing the shift from tactical support to design and consultative selling Create communication plans that generate clear understanding for continued business evolution and technology impacts and benefits Serve as a strategic advisor to the Chase Travel communications team and COO on communication and continuous business evolution Collaborate with cross-functional teams to ensure alignment and effective communication across the organization. Support the COO in organizing and delivering regular communications for the 3,000-person Operations organization. Communicate with the field advisors on products, policies, training, sales opportunities, new technology etc. Partner closely with HR, Legal, Risk and Compliance partners, develop strategies to enhance communication with internal stakeholders, and gather and analyze feedback to continuously improve communication efforts Manage communication related to sensitive topics, ensuring empathy and clarity; develop and maintain issues management protocols consistent with firmwide incident management policies and standards Communicate emerging and/or urgent industry news or changes that may affect travel advisors and/or their customers (weather, travel disruptions, geo-political, vendor or regulatory changes, etc.) Required qualifications, capabilities, and skills: 7+ years of professional writing experience; Bachelor's degree in communications, journalism or communications Superior writing skills with versatility in format, including news and headline writing, feature writing, technical writing, instructional writing and copy editing. Experience creating presentations and executive summaries to convey important business updates and results; expertise in Word, Excel, PowerPoint and Teams Must be a quick study of complex or technical topics and be able to simplify those concepts into clear, precise communications with a clear call to action. Self-motivated, comfortable working on tight deadlines and able to respond well to changing priorities. Must be able to produce urgent / crisis communications on demand and be able to work weekend support as needed, must be focused, accurate and organized. Ability to work collaboratively and effectively in a group setting and communicate effectively, both verbally and in writing. Proven experience working with various levels of management on customized communications. Strong leadership skills leading various communications projects end to end. Ability to recognize and respond well to changing priorities. Unwavering commitment to always doing the right thing. Preferred qualifications, capabilities, and skills: Experience within travel industry Additional software skills (e.g., Photoshop, HTML, Adobe Creative Suite)

The Role The VP of Operations will serve as the operational backbone of and overseeing all day-to-day functions across multiple states. This includes building consistency in systems, ensuring compliance, and supporting clinical and administrative teams to deliver high-quality, efficient care. The ideal candidate is business/operations-focused with behavioral health expertise and thrives in a role that balances strategy with hands-on execution. Key Responsibilities Oversee daily operations of all facilities, ensuring efficiency, compliance, and financial performance. Lead and manage Clinical Directors, Practice Managers, Billing/Revenue Cycle teams, and HR staff. Standardize and optimize workflows, EHR utilization, billing systems, and intake processes across facilities. Monitor KPIs and operational dashboards to identify areas for improvement and drive accountability. Ensure compliance with state/federal regulations and payer requirements. Partner with ownership to align operations with the organization's mission and long-term goals. Build a culture of accountability, collaboration, and continuous improvement across all sites. Travel biweekly to facilities during onboarding period, with travel tapering as stability increases. What We're Looking For 2+ years of leadership experience in healthcare or behavioral health operations (multi-site experience strongly preferred). Background in outpatient mental health/psychiatry or behavioral health operations. Clinical background (e.g., psychology, counseling, social work) is a plus, but business/operations expertise is essential. Proven ability to manage cross-functional teams (clinical + administrative). Strong financial acumen and experience with payer-driven business models. Hands-on operator who can both master systems and drive organizational performance. Ability to travel regularly to facilities (biweekly initially). What We Offer Competitive executive compensation package (open, based on experience). Full travel coverage for visits to facilities. Opportunity to stabilize and optimize a multi-state mental health portfolio. Direct line to ownership with real influence over organizational strategy. Autonomy to design and implement scalable operational systems. A mission-driven environment where your leadership directly improves patient care.

Onsite/ no remote work As a Sr. Business Operations Consultant within the Operational Excellence Department, you will serve as an internal management consultant working collaboratively to achieve substantial improvement in operations by managing projects throughout the project lifecycle, collaborating with operational leaders to achieve agreements, produce actionable insights with lifecycle analytics development, and map, evaluate, design and improve processes throughout the network. You will help shape the growth of the Operational Excellence by promoting new and innovative solutionsl and expanding the department's project portfolio. Responsibilities: * Serve as a change agent and transformation leader for WMC, providing leaders, teams, and departments with a wide range of state of the art analytics solutions and process improvement methodologies in order to transform operational processes. * Oversee process assessments through observations and system reporting and prepare documents, including workflow and process flows diagrams. * Support the development of analytics solutions and visualizations to assess operational performance and drive data driven decision making.Develop a deep understanding of the organization, the primary workforce components, leadership structure and their interdependency and impacts on one another. * Collect and translate all operational business requirements to be included in future state process design. * Manage a variety of improvement and implementation projects throughout their lifecycle, balancing the priorities and needs of all stakeholders as well as those of the organization. * Lead performance improvement activities that align with the strategic direction of the WMC Health Network based on the analysis of current state operations, anticipated needs, and innovative approaches to the future. * Scope improvement initiatives, acquiring consensus & leadership support, and establishes metrics and landmarks; create and update project plans, action items, and meeting minutes. * Work closely with a variety clinical and non-clinical stakeholders across the network to better understand their departmental processes and needs and to build constructive relationships. * Work collaboratively with leaders throughout the organization to ensure the highest quality of patient services, maintain cost effective resource allocation, efficient and responsive flow of patients, information and materials, facilitating lean and highly reliable processes. * Develop unique information flow solutions to streamline information handoff. * Menotr junior members of the Operational Excellence team and help develop their skills. * Support the Operational Excellence leadership team in shaping the project portfolio. * Identify & implement ways of expanding the team skillset through learning and development opportunities and/or new software solutions to ensure the Operational Excellence team is continuously improving it's skillset for transforming the organization. Qualifications/Requirements: Experience: Minimum of 3 years of experience in Health Administration, Business Administration, Healthcare Management, Consulting or other healthcare-related field(s). Experience with Tableau / Power BI or similar data viualization software required. Education: Bachelor's degree required, Master's degree preferred. Licenses / Certifications: N/A Other: Agile skills that draw from other disciplines such as management, business administration, organization development, information technology, and computer science. Strong process mapping and visualization (Microsoft Visio). Excellent written and verbal communication with a strong drive for perfection / professionalism in delivery and presentation. Proven ability to work both independently on projects and as part of the larger team. Advanced proficiency in Microsoft Office Suite. Ability to visualize data for improvement/performance monitoring. Experience with Tableau and Power BI required.

Job Title: Vice President of Operations Reports to: Chief Operating Officer Intelligent Audit is a fast growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper, and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend. What You Will Do: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual with this position in our company will be expected, on a regular basis, to: General Responsibilities: Oversee and manage the day-to-day operations for IA's Operations including Carrier On-Boarding, Freight and Small Parcel Audit, and the Client and Carrier Service Desk Facilitate effective collaboration and communication between departments to ensure alignment with operational goals Act as a liaison between departments to address and resolve operational challenges Act as escalation point for internal and external escalation requests Actively collaborate with stakeholders outside of the operational departments to ensure needs and requirements are identified and incorporated into the operational processes Promote a culture of teamwork and shared objectives across the operational teams Conduct regular Team Meetings Process Management and Continuous Improvement Monitor existing processes on their effectiveness, risks and quality output Promote and drive process standardization across all operational teams Identify and address process inefficiencies and recommend improvements with the objective to enhance productivity, quality, process capacity and mitigate risks Utilize data-driven approaches to assess process performance and drive continuous improvement Act as business representative and project sponsor, liaising with Product on system improvement efforts Key Performance Indicators: Monitor performance against established KPIs and provide reports to the leadership team as required Identify and implement additional metrics aligned to the strategic direction of the organization and to ensure on-going process performance and risk control People Performance Management: Mentor and coach team members on their performance Conduct periodic employee evaluations as scheduled by Human Resources Work with respective Department Management on overall employee performance and improvement needs What You Will Bring: Min. of 10 years in the transportation and supply chain industry Proven track record of managing operational teams and processes Ability to identify operational risks and improvement opportunities Experience in managing improvement projects from requirements gathering, future state design and project execution Experience in managing change in a people and process driven environment Experience in people and performance management Analytical problem solver Process and quality oriented mindset Positive “Can Do” Attitude Goal oriented Organized Accountable

Who we are We are an award-winning, multi-specialty practice recognized for delivering exceptional patient care and an outstanding customer experience. While we are best known for our leading Bariatric and Plastic Surgery services, we are continuously expanding our specialties to meet the evolving needs of our patients. Our dedicated team - from our compassionate staff to our highly skilled surgeons - uses innovative systems, personalized support, and a patient-first approach to help individuals achieve their health and wellness goals. We proudly serve communities across New York, New Jersey, and Connecticut. General Statement of Duties The Vice President of Ambulatory Surgery Center (ASC) Operations provides executive leadership, strategic direction, and operational oversight for a multi-state network of ambulatory surgery centers. This role is responsible for ensuring the highest standards of clinical quality, patient safety, regulatory compliance, financial performance, and physician satisfaction across all facilities. This position oversees day-to-day ASC operations while simultaneously leading accreditation, quality improvement, regulatory readiness, service line development, and enterprise growth initiatives including de novo development, acquisitions, and center retrofits. The role serves as the primary clinical operations liaison between executive leadership, governing boards, physicians, anesthesia providers, and regulatory agencies. What is in it for you Medical Insurance, Dental & Vision Insurance, 401k & 4% Match, Employer Paid Life and AD&D insurance, Paid Time Off and Sick Time, 7 Holidays, Career Growth & Development Compensation for this position is $200,000.00+ with additional bonus & incentive opportunities and varies based on experience. Responsibilities Executive & Operational Leadership Provide enterprise-wide leadership for daily operations across multiple ASCs in multiple states Set strategic objectives, operational priorities, and performance benchmarks for all centers Directly oversee Administrators, Directors of Nursing, Clinical Leaders, and key operational managers Lead multi-disciplinary governance through Quality Committees and Governing Board structures Clinical Quality, Patient Safety & Risk Management Lead enterprise Quality Management Programs, Performance Improvement (QAPI), and Patient Safety initiatives Oversee outcomes monitoring, incident reporting systems, near-miss analysis, and root cause investigations Lead trending, benchmarking, and external quality reporting initiatives Regulatory, Accreditation & Compliance Oversight Executive oversight of all accreditation and regulatory programs including: AAAHC The Joint Commission MBSAQIP CMS Conditions for Coverage State Departments of Health (NY, NJ, CT, AR, and others) Lead preparation for and assist in all initial accreditation surveys, re-accreditations, and regulatory inspections New Center Development, Acquisitions & Expansion Lead clinical and operational planning for: De novo ASC development Acquisitions and integrations Facility renovations and retrofits Oversee: Equipment planning and capital procurement Room sizing, SPD design, HVAC compliance, and medical gas installations Life safety risk assessments and construction regulatory approvals ASC revenue cycle performance, including payor contracting, insurance workflows, & reimbursement optimization Ensures compliant billing, coding, & insurance practice in alignment with organizational RCM standards and payor requirement Lead go-live readiness for new centers and new specialties including staffing, workflows, licensure, and payer enrollment Financial, Contracting & Payor Strategy Partner with executive leadership and finance on: Proformas and service line profitability Case cost modeling and disposable cost analysis Assist payer strategy initiatives Provide operational insight to finance team as needed Human Capital Leadership & Professional Development Human Capital Leadership & Professional Development Oversee recruitment, onboarding, training, and competency validation Develop and oversee structured education programs including Mentor center administrators and clinical leaders to build long-term succession planning Qualifications Clinical background preferred, RN licensure Deep working knowledge of: AAAHC, TJC, CMS, MBSAQIP standards OSHA, NFPA, AAMI/ANSI, ASHRAE, FGI regulations 10+ years of progressive leadership experience in ASC clinical operations Proven experience leading: Multi-state ASC portfolios De novo builds Acquisitions and integrations Accreditation and regulatory recovery initiative Exceptional executive communication, physician relationship management, and strategic planning skills

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Managing Consultant, Services Business Development-Regional Segments Mastercard is a global technology company in the payments industry. Mastercard Services is a key differentiator for the company, providing cutting-edge services that help our customers achieve their objectives. Focused on big ideas which are scalable in a fast-paced business environment, we are responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, our services include payments-focused consulting, loyalty and marketing programs, and data-driven analytic platforms. Mastercard Services comprises of a diverse and dynamic team of experts who enjoy working in a goal-oriented and collaborative culture. As a member of our sales team, you will be on the frontlines - building excitement and generating demand for our unique services - while partnering with solutions experts to achieve the desired end. As part of the team, you will directly contribute to our customers' success stories as well as to Mastercard's positioning as a payments services leader. We are looking for a Manager to help Mastercard reach more customers through strategic partners focusing on our payment security and Insights solutions in the North America region. We offer several solutions that help our partners grow and protect their transactions, minimize chargebacks, and leverage payments data for business and market insights. This partner ecosystem includes processors, acquirers, Fintechs, data providers, and ISVs. We also source relevant and unique solutions from vetted partner to introduce to Mastercard customers. The ideal candidate is someone who understands the payments solutions and data space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Role: - Define the desired profile of potential partners with the help of management - Research, identify, qualify and screen potential partners that align with the target partner profile - Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition - Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy - Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets - Meet assigned revenue targets through sell to/sell with channel partners - Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes - Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) - Manage channel pipeline and forecast reporting and track progress through the sales cycle - Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities - Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate - Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs - Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations) All about you: - Experience in the payments security and data space and familiarity with evolving customer needs and partner landscape - Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level - Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration - Strong personal network within the industry - Experience developing and managing joint business planning with partners - Who you are o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. o Commercial oriented-always looking for the next mega opportunity o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio is seeking Network and Security Practice Leads, in Boston MA. These individuals will be hands-on leaders, providing technical oversight for an engineering team throughout their services execution, ensuring engineers are technically prepared, projects are completed successfully and efficiently, and have met or exceeded client expectations. In this role you will serve as a focal point for highly complex implementations, lead design workshops and support pre-sales activity for professional services engagements. The role will require overseeing a team of engineers, assuring that both Presidio and vendor best practices are adhered to, as well as providing a superb customer experience Travel Requirements: In this role you will be expected to travel up to 25%. Responsibilities Include: Technical Leadership: Oversee the execution of network and security projects, from initial design and staging to installation, validation, and troubleshooting of complex data and security projects. Provide guidance and quality assurance for network designs that align with business objectives, customer budgets, and operational support capabilities, ensuring scalable, reliable, and secure network architectures. Support/ Lead troubleshooting efforts for complex network and security issues, providing guidance and support to team members during deployments. Client Relationships Customer facing technical leadership for all services engagements, including escalations Business Management Work closely with sales, pre-sales, project management, and other engineering teams to deliver integrated solutions and achieve project goals. Team Building: Foster a culture of growth and development, focusing on technical and professional development. Required Skills and Professional Experience: Advanced Networking Expertise: Proven experience with complex multi-protocol routing and switching, including designing, configuring, and troubleshooting with a focus on Cisco best practices. In-depth knowledge of core routing and switching platforms (e.g., Cisco) and advanced networking concepts such as OSPF, BGP, EIGRP, and IP addressing design. Strong understanding of the TCP/IP protocol stack, OSI model, and commonly used TCP/UDP ports and services. Expertise in network security, including hardening device access and implementing security protocols. Cloud Networking & SD-WAN: Solid experience with cloud networking solutions in AWS, Azure, and Google Cloud Platform (GCP), as well as Aviatrix for cloud networking. Experience deploying SD-WAN solutions such as Viptela, Silverpeak, or Palo Alto Prisma SD-WAN. Security Solution Implementation: Proficient in deploying and managing security solutions from leading vendors like Palo Alto Networks (Panorama, Prisma Access, Prisma Cloud) and Cisco (FirePower/FTD Firewalls, Meraki MX, FMC Management). Ability to implement and manage security solutions, ensuring secure network infrastructure. Troubleshooting & Communication: Strong troubleshooting skills, particularly in routing and switching issues, with a proven track record of resolving complex network problems. Excellent verbal and written communication skills for interacting with clients, team members, and stakeholders. Experience: 2+ years' experience with team leadership or management of a technical team preferred, or equivalent 8+ years of hands-on experience in project implementation, engineering, and design within the networking and security domains. Bachelor's Degree or equivalent experience in network engineering, IT, or a related field, or equivalent military experience. Preferred Skills & Certifications: Additional Security Expertise: Experience with Fortinet products (e.g., FortiGate firewalls, FortiManager/FortiAnalyzer) is highly desirable. Advanced Networking Solutions: Familiarity with Arista networking solutions, including CloudVision, and Aruba networking products (e.g., Aruba CX, Aruba OS, VSX/VSF technologies). Automation & Scripting: Knowledge of network automation and scripting tools such as Python, EMM, or TCL for streamlining network configurations and management. Certifications: Active Cisco Certifications (CCNP, CCIE preferred). Active Palo Alto Certifications (PCNSA, PCCSE, PCNSE preferred). Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit **************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************ . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-AV1

Job Description Fund Operations Analyst Department: Fund Operations Reports To: Director of Fund Operations About the Role We are seeking a technically skilled recent graduate with a foundation in data science, computer science, or engineering who is interested in applying their expertise to investment operations. This role is ideal for an analytical problem solver who wants to learn institutional investment fund operations while applying technical skills to build efficiency into the fund oversight process. As a Fund Operations Analyst, you'll be responsible for various control procedures utilized to ensure timely and accurate reporting of valuations, performance and trading activity for institutional investment funds. You will help to bridge complex financial operations with modern automation techniques. This will include developing scripts that streamline manual processes, creating tools that identify discrepancies across large datasets, and transforming data from multiple sources into actionable insights. This position offers the opportunity to apply technical skills to optimize mission-critical fund operations while gaining exposure to institutional investment management. The Wilton office is moving to Merritt 7, Norwalk in December of 2025. Interested candidates should apply online at *********************************** with a resume and cover letter. What You'll Actually Do Analyze & Investigate Data reconciliation: Match investment manager data against administrator records across multiple sources Fund NAVs: Review fund accounting packages to verify accuracy of fund Net Asset Values Performance analytics: Compare fund returns against benchmarks, investigate variances, and identify trends Risk identification: Spot potential valuation issues, trade breaks, and reporting errors before they escalate Cash flow modeling: Track and allocate capital movements across funds and separate accounts Reporting: Assist with year-end audits, financial statement reviews, and regulatory reporting Build & Automate Develop automation tools using Python, SQL, or similar languages to reconcile data from investment managers, administrators, and custodians Create scripts and dashboards that flag discrepancies automatically instead of relying on manual reviews Optimize existing processes by identifying bottlenecks and implementing data-driven solutions Integrate new technologies into daily workflows (Canoe, Salesforce, Power BI, internal databases) Design and monitor data validation systems for daily, weekly, and monthly fund valuations Collaborate & Learn Work with investment teams, external managers, and administrators to resolve discrepancies Support fund launches and manager transitions as the technical point of contact Contribute to special projects including due diligence analysis and process improvement initiatives Qualifications Required: Bachelor's degree in Data Science, Computer Science, Engineering, Finance, Accounting, or related field Demonstrated programming proficiency in Python, SQL, Java, or similar languages Advanced Excel skills with experience in automation (macros, VBA, or Python integration) Strong analytical and problem-solving abilities with exceptional attention to detail Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences Preferred: Prior exposure to investment accounting, fund operations, or financial services Familiarity with hedge funds, private equity, or alternative investment structures Experience with data visualization tools such as Tableau or Power BI Academic coursework or project experience in financial modeling or quantitative analysis What Sets This Role Apart This position is designed for technically minded professionals who have a strong interest in institutional finance and operations and can contribute to building solutions to automate repetitive tasks. You'll have meaningful input in identifying operational inefficiencies and assisting in developing tools that create lasting impact. Your work will directly support fund operations managing significant institutional assets while providing exposure to sophisticated investment strategies. The knowledge of investment operations and technical skills you develop here will form a solid foundation for growth within the financial services industry. Commonfund is committed to building diverse teams and encourages candidates from all backgrounds to apply. We welcome recent graduates who are eager to contribute meaningfully from day one.

The Windows 11 Project Consultant will play a critical role in a company\-wide initiative to migrate all endpoints to Windows 11 and bring un\-inventoried assets under IT Asset Management control. This role is responsible for identifying, onboarding, and standardizing company endpoints, upgrading operating systems from Windows 10 to Windows 11, and performing hardware upgrades where required to meet compatibility and performance standards. The consultant will also troubleshoot and resolve technical issues that arise during the migration process to ensure smooth, reliable upgrades with minimal user disruption. Requirements Endpoint Onboarding & Inventory Management: • Locate, identify, and onboard un\-inventoried company endpoints into the enterprise IT Asset Management (ITAM) system. • Validate asset details (serial numbers, specifications, assigned user, physical location) and ensure accurate record creation. • Apply company tagging, labeling, and updating ServiceNow following or asset tracking standards during onboarding. Windows 11 Upgrade & Standardization: • Assess each endpoint for Windows 11 compatibility and compliance with company hardware and configuration standards. • Upgrade Windows 10 devices to Windows 11 while ensuring proper backup, user data migration, and minimal downtime. • Apply company\-standard endpoint configurations, security baselines, and management enrollment (e.g., Intune, SCCM). • Troubleshoot and resolve issues encountered during the Windows 10 to Windows 11 upgrade process, including hardware compatibility, application conflicts, driver errors, and performance problems. • Perform quality assurance checks to confirm successful upgrades and compliance with endpoint standards. • Engage with end\-users to facilitate an optimal and satisfactory upgrade experience. Hardware Assessment & Upgrades: • Evaluate hardware readiness for Windows 11, including CPU, TPM, RAM, and storage requirements. • Perform or coordinate necessary hardware upgrades (e.g., RAM, storage, TPM enablement) to ensure compatibility and performance. • Flag devices not meeting minimum standards for manager review and assist with the deployment of new hardware as needed. Collaboration & Reporting: • Work closely with the Endpoint Engineering team, Service Desk, and IT Asset Management to ensure smooth onboarding and migration. • Provide progress reports, including the number of devices onboarded, upgraded, and brought into compliance. • Identify risks, challenges, and propose solutions to keep the project on schedule. Required Qualifications: • Proven experience with Windows 10 to Windows 11 migration projects in an enterprise environment. • Strong knowledge of enterprise endpoint management tools (e.g., Intune, SCCM, Active Directory). • Experience with IT Asset Management processes and tools, including asset discovery and inventory validation. • Proficiency in performing hardware assessments and upgrades (RAM, storage, BIOS\/UEFI settings, TPM). • Hands\-on troubleshooting skills for Windows operating system upgrades, including resolving compatibility, driver, and configuration issues. • Familiarity with imaging, configuration baselines, and enterprise security policies for endpoints. • Excellent troubleshooting skills and the ability to minimize user disruption during upgrades. Preferred Qualifications: • ITIL Foundation certification or experience working in ITIL\-driven environments. • Experience with scripting and automation (PowerShell) for endpoint upgrades and inventory tasks. • A+ or equivalent hardware support certification. • Prior experience in a mid\-sized to large enterprise migration project. Key Competencies: • Strong problem\-solving ability and attention to detail. • Ability to work independently while collaborating across IT teams. • Strong organizational and time management skills to handle large\-scale migrations. • Excellent communication skills to coordinate with technical teams and end\-users. 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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you have a passion for driving meaningful change through technology? Are you a master of IT strategy and eager to make an impact on our customers? We're seeking a talented IT Strategy Consultant to join our team for multi-disciplinary, complex consulting engagements. As an IT Strategy Consultant at Kyndryl, you'll be responsible for delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise, consulting techniques, and cognitive approaches to analyze issues and create innovative solutions. You'll establish milestones, quality targets, and manage the work of others while possessing strong communication skills to articulate the impact and business benefits of your solutions and manage stakeholder expectations. In this role, you will use your experience and knowledge in guiding customers in their adoption of both major cloud and non-cloud technologies, including virtualization and containers. You will advise customers on technology options and help them make strategic choices and decisions. Additionally, you will have experience capturing and prioritizing complex requirements and resolving conflicting requirements. But that's not all - our IT Strategy Consultants have seen how organizations benefit from change and most importantly, know how to plan for it - giving our partners and customers the confidence to make a convincing case for it. As a trusted and experienced Consultant, you will be responsible for a vast number of essential technical components such as analyzing the customer's current state, defining IT Strategy including key outcomes, designing conceptual solutions, planning and executing design and implementation work (with support from technical specialists), and accounting for time, cost, and quality targets. You will also develop IP and own specific assets, tools, and white papers articulating point of views in a specific domain, assemble and lead a team of consultants and architects, and facilitate and capture lessons learned from engagements to update methodologies and assets. Lastly, as a transformational catalyst, you'll spearhead comprehensive modernization programs encompassing people, culture, process, and technology, revolutionizing organizations from within. Join us at Kyndryl and redefine the very essence of IT strategy consultancy. Your Future at Kyndryl As an IT Strategy Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts. Whether you want to lead multi-disciplined teams as a Senior Strategy Consultant or delve into transforming Fortune 500 companies as a Strategy and Transformation Consultant - you'll have access to unlimited opportunities with Kyndryl. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Experience * Consulting experience with an IT professional service "big 4" firm or similar background focused on IT strategy enablement * Knowledge of major cloud technologies including virtualization, containers, networking etc. on different cloud platforms * Subject matter expertise in at least three domains (e.g., cloud computing, IT strategy, infrastructure, IT operations, applications, enterprise architecture, solution architecture, automation, data management, AI/ML, IoT and cloud governance models) to advise on industry-leading solutions * Data modeling and analytical experience using common tools (e.g., Excel, Tableau) * Issue-based analysis determined and structured data to collect, and produced structured conclusions, recommendations, and roadmaps * Knowledge of IT Operating Model and Process Frameworks * Awareness of broad competencies and depth in specific competency areas (IT strategy, enterprise architecture, solution architecture, process reengineering, automation) * Ability to lead/facilitate workshops and interviews, great presentation skills * Understanding of DevSecOps, Agile, Scrum construct to identify inefficiencies through readiness assessments and development of strategies and approaches to optimize the implementation of IT or cloud resources and capabilities Preferred Skills and Experience * Experience in the areas of IT and/or cloud technology architecture, service management and/or resiliency * ITSM and ITIL or COBIT certification * Business case skills, ROI, and TCO analysis to validate IT strategy * Experience leading workshops and interviews for discovery and assessment engagements Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.