Senior Director, Strategy & Analysis, Contract Operations
Operations consultant job in San Juan, PR
The Senior Director, Strategy & Analysis; Contract Operations works cross-functionally to develop and execute pricing strategies for pipeline and in-market products and manages contract operations to optimize revenue, market share, and support patient access. Leads and conducts pricing analysis of current and proposed governmental policies with respect to impact on pipeline and in-market portfolio products. In addition, this role is responsible for implementing and evolving contract operations to support the company's market access strategy. Leads an operations team and third-party vendor in executing rebate invoice validation and payment, Gross to Net (GTN) forecasting, and government price reporting.
Leads team to accomplish business objectives while ensuring compliance with all relevant policies and procedures.
**Strategy & Analysis:**
Supports development of market access strategies for in-market and pipeline products.
Works cross-functionally to develop pricing and associated contracting strategies for pipeline and in-market products.
Partners with Insights & Analytics team to assess impact of payer access controls and price on in-market and pipeline products.
Works closely with Government Affairs to model/assess policy scenarios and evaluate the financial impact to Otsuka for both in-market and pipeline products.
**Contract Operations:**
Implements and evolves contract operations to support the company's market access strategy.
Oversees rebate invoice processing including validation to prevent revenue leakage and payment processes. Includes oversight of third-party vendor supporting the process.
Oversees Government Pricing operations including the third-party vendor to ensure all calculations and processes are performed according to approved policy and procedures. This includes ensuring accurate reporting and timely internal communications to ensure alignment. Ensures all deadlines are met and delivers effective overall operations.
Oversees the process and third-party vendor for State Price Transparency Reporting. This includes establishing a process for monitoring state requirements, proactively identifying Otsuka's requirements, and leading the development of reports through the approval and submission process, informing leadership of relevant changes with recommendations regarding Otsuka's actions. Ensures accurate and timely report submissions and maintenance of historical records.
Leads review of Government Pricing policy, SOP's and SOX compliance documents on an on-going basis and updates as necessary.
Oversees GTN forecasting in support of budget and forecast processes as well as assessments of strategic scenarios to determine impact on GTN; recommends optimal GTN approach.
Establishes KPIs to assess efficiency and impact of operations.
**People Management:**
Leads a team to achieve agreed to goals, while ensuring compliance with regulations and policies.
Develops and improves team skill sets through formalized training as well as through formal and informal feedback; ensures team is receiving continuing education in customer and market knowledge.
Supports team members in career development and establishes a succession plan.
**Ethics and Compliance:**
· Ensures compliance with all applicable policies and ensures those around him/her do the same.
**Qualifications**
**Skills and Experience:**
+ A minimum of 10+ years of pharmaceutical industry, Market Access, or payer experience
+ Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement
+ Deep understanding of US pharmaceutical value chain and its business processes
+ Extensive experience in healthcare contracting and in-depth understanding of GPO/PBM/National and Regional Health Plan business models, Medicare Part D, Medicare Part B, 340B, and the changing market landscape
+ In-depth knowledge of patient access, launch excellence, marketing and business processes
+ Strong government pricing knowledge and experience
+ Strong financial acumen, forecasting, and modeling abilities
+ Proven ability to navigate complex customer contract negotiations
+ Ability to drive cross-functional collaboration and strategic alignment across multiple teams
+ Excellent communication and executive presentation skills
+ Demonstrated ability to create solutions for complex processes and procedures
+ Inspirational leadership ability including a high level of self-awareness and curiosity as well as a focus on empowering others
+ Demonstrates high degree of emotional intelligence, adaptability, and creativity in solution-oriented ideation - results-oriented, fails fast to learn faster, and embodies an agile, growth mindset
+ Proficient in Microsoft Office, particularly Excel and PowerPoint
**Education:**
Bachelor's degree or equivalent education/degree required, MBA or equivalent preferred
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Insurance Strategy Consultant
Operations consultant job in San Juan, PR
**Become a part of our caring community and help us put health first** Humana, a Fortune 50 Healthcare Company Humana is a publicly traded, Fortune 50 healthcare company with a long history of successful innovation and reinvention. It has transformed itself from the largest US nursing home company in the 60's, to the largest US hospital corporation in the 80's, to a leading health benefits company beginning in the 90's. Today, Humana is a leader in consumer-focused health solutions and is one of the largest health benefits organizations in the country.
The Healthcare Strategy team supports Humana's Insurance segment. This segment, Humana's largest, comprises the majority of the company's total revenue and earnings. Team members partner with senior leaders of the business unit, and more broadly with leaders throughout the enterprise, as they deliver strategy projects addressing some of the businesses' most important opportunities and challenges. These high-profile strategy projects place the team at the forefront of helping to define the future of Humana's largest businesses.
Humana is seeking a team member, with prior management consulting experience or professional experience leveraging core consulting skills, to support delivering some of the Insurance segment's highest priority projects and initiatives, with an emphasis on Medicare Advantage strategy development. As a Senior Strategy Advancement Professional, you will deconstruct issues and challenges, perform targeted research and analysis, support core strategy operational work, and craft sound, logical solutions and recommendations. You will also shape implementation considerations, and work with business owners as appropriate to transition analysis into execution. While deep diving into key areas, you will also have a bird's-eye view of the business unit's overall strategy. Your role be instrumental in synthesizing the strategic and operational choices being made across the business unit into coherent plans to drive growth and profitability, while simultaneously improving the lives and health of Humana's members. While doing so, you will have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana's executive Management Team, and corporate, functional, and business unit leaders.
Recent example projects include assessing the performance of strategic initiatives and business areas, evolving key facets of the Medicare Advantage growth strategy, leading the development of the annual Medicare Advantage strategic plan, monitoring segment-wide operational performance, and refreshing the strategy for Humana's sales organization.
**Use your skills to make an impact**
**Key responsibilities include:**
+ Delivering high quality analysis and deliverables that clearly frame objectives, issues/challenges, and articulate compelling, insightful findings, conclusions, and recommendations
+ Managing and delivering analysis and workstreams within high-profile, high-impact strategy projects
+ Developing high quality, insightful, and clear analysis and deliverables for Humana's executive management team and Board of Directors
+ Developing hypotheses to be validated or refined through targeted research and analysis
+ Conducting interviews and working sessions with stakeholders across the company
+ Conducting industry, market, competitor, and financial analysis
+ Working collaboratively with fellow team members and leaders across the company
+ Leading critical processes to prepare leadership for interactions with Humana's executive Management Team and Board of Directors
+ Being a steward of the strategy team's operating model, norms and ways of working
+ Coordinating and overseeing key meetings to ensure key topics and decisions are communicated to leadership in a timely manner
+ Defining and developing opportunities for strategic alignment and consistent reporting across the business segment
+ Partnering with key stakeholders to implement segment-wide tracking tools and databases
+ Designing and monitoring key metrics and the reporting cadence across the organization
+ Working across operational units to execute strategic planning process and quarterly refinement
**Required Qualifications**
+ Bachelor's degree
+ 2+ years of full-time work experience with a leading management consulting firm and/or 3+ years of professional experience in a role that required core consulting skills
+ Demonstrated ability to manage analysis and work streams
+ Excellent verbal and written communication abilities
+ Highly collaborative, flexible, team-oriented working style
+ Strong problem-solving skills and the ability to perform complex qualitative and quantitative analysis
+ Demonstrated ability working within a matrixed environment
**Preferred Qualifications**
+ MBA, MPH, PhD, or graduate degree in a management field
+ Prior healthcare industry experience, preferably in the managed care or provider sector
**Reporting Relationships**
The role reports to a Director within the Strategy team, works collaboratively with leaders and members of rest of the team, and with senior leadership throughout the enterprise.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$86,300 - $118,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 12-19-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
Munitions Response and Recovered Chemical Warfare Materiel Operations Consultant
Operations consultant job in Peuelas, PR
At Jacobs, we're providing industry leading Munitions Response and RCWM solutions in the areas of planning, compliance, investigation, and removal/remediation. We are seeking a munitions response and RCWM operations leader to profitably grow munitions response opportunities and successfully manage these projects through delivery. You will apply your technical and management experience in munitions response and RCWM to develop competitive and innovative strategies to win work in this sector of our business.
In this role you will support our business development team to successfully position for munitions response and RCWM work by developing technical approaches and strategies using your industry knowledge, technical and management experience, relationships, and understanding of the market and our clients. You'll grow your career as you interact with key clients while increasing our competitiveness and market share, while mentoring and nurturing junior technical experts and project managers delivering the work. You'll contribute to the development of corporate-wide policies and procedures and implement these in sales and operations. You'll collaborate on strategies for execution of the Scope of Work contained in Stand-alone Contracts and individual Task Orders, development of proposal responses, including technical approach development and pricing, and assignment of key personnel. You'll also be asked to manage our more complex munitions response and or RCWM projects.
By designing and navigating the strategy across Munitions Response projects, you'll help our team understand the clients' goals. Bring your knowledge of state-of-the-art Munitions Response and RCWM investigative techniques and remediation technologies along with your desire for strategic growth in the Munitions Response and RCWM market, and we'll solve our clients' toughest environmental challenges, together.
* Bachelor's degree in environmental engineering, civil engineering, geotechnical engineering, environmental science, geology or other related technical degree
* Experience in Munitions Response and RCWM investigation and remediation with emphasis on positioning for, bidding and winning firm fixed price (FFP) projects, field operations and project management
* Advanced knowledge and experience in RCWM:
* investigations and remedial/response actions
* regulations, policies, and requirements
* operations, procedures, and safety requirements
* agents, munitions, delivery and storage systems, and related hazards
* detection, monitoring, and remote operation and sensing technologies
* disposal, neutralization, and demilitarization technologies
* personnel, equipment and munitions/container hotline and decontamination procedures
* preparing/reviewing work plans, safety plans, and required ESSs/ESPs and CSSs/CSPs
* quality control, quality assurance, and USACE requirements and specifications
* 5+ years' experience bidding and managing munitions response and RCWM projects
Additional Desired Skills and Experience:
* Experience in successful bidding and delivery of projects that include the decontamination and demolition of facilities contaminated with explosives, CWM, and/or biological contaminants is a strong plus.
* Professional Engineer (PE), Professional Geologist (PG) license or Project Management Professional (PMP) certification
* Experience working with key USACE Military Munitions Design Centers and Districts
* Experience, military or civilian, working for U.S. Army Engineering and Support Center, Huntsville's Chemical Warfare Materiel Design Center (CWMDC); Chemical, Biological, Nuclear, and high-yield Explosives (CBRNE) Analytical and Remediation Activity; Combat Capabilities Development Command - Chemical Biological Center; and/or Recovered Chemical Warfare Materiel Directorate.
* Experience in cost estimating munitions response and RCWM projects
* RCWM specialized training/certifications
This position is open to any U.S. location.
#LI-AC4
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
People Operations Intern - Temporary
Operations consultant job in San Juan, PR
Job ID 251505 Posted 09-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Interns/Graduate/Apprentice, People/Human Resources, Apprentice, Graduate **People Operations Intern** **- Temporary role** CBRE Global Workplace Solutions works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE delivers consistent, measurably outstanding outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
**Job Summary:**
As a CBRE People Operations Intern you will provide Human Resources related customer service to the field that is friendly, collaborative, and invaluable. Please note that this is a temporary role beginning in September and lasting from 12 - 28 weeks.
This job is part of the People Strategy and Operations function. They are responsible for the design, execution, and monitoring of human resource programs and policies.
**Essential Duties:**
+ Provide excellent customer service to the account to regularly meet department goals and satisfaction levels.
+ Assist with complex or sensitive case resolution, serving as a point of escalation as needed.
+ Explain complex information to others in straightforward situations.
+ Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
+ Follow all internal policies and regulations related to Employee Records Administration.
+ Oversee the completion of internal and external audits.
+ Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
+ Assist with data analysis tasks, including data cleaning, analysis, and reporting.
+ Oversee transactions related to onboarding of new employees, status changes for existing employees and terminations of employees.
+ Onboards new employees in the client and CBRE systems according to the standard account process.
+ Respond to unemployment claim inquiries and background check adjudication requests.
+ Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
**Qualifications:**
+ Bachelor's Degree preferred with 1-2 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Understanding of existing procedures and standards to solve slightly complex problems.
+ Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
**Why CBRE?**
A culture of respect, integrity, service and excellence crafts our approach to every opportunity!
We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!
+ Work/life balance
+ Competitive Pay
+ Career growth global company
CBRE is an employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.)
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $58,240 annually [or $28.00 hourly] and the maximum salary for the position is $56,160 [or $27.00 hourly] annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (*******************************************************************************
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
ITAM Program and Business Transformation Consultant
Operations consultant job in San Juan, PR
**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
The ITAM Program and Business Transformation Consultant works with SHI's customers to assist them in understanding how a customers' Business Strategy should align with their ITAM Strategy and how their Software and Hardware Environments integrate from a holistic perspective and to guide the architecture for the most effective ITAM program(s) possible.
The Consultant will interact directly with customers (within the definition of consulting agreements and Statements of Work), with the primary objective to understand the customer's current Business Goals and Objectives and how their ITAM program integrates with those goals and other critical IT and governance processes.
The consultant's primary objective is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM, and ITIL frameworks and how to implement them along with determining best ITAM tools that are fit for their purposes and discover any compliance-related issues.
**Role Description**
+ Lead customer workshops to align ITAM strategy with business transformation goals.
+ Develop and build, as directed, new ITAM added value opportunities for our customers, for example delivering new state of the art ITAM related business alignment strategies.
+ Facilitate maturity assessments and gap analyses across ITAM, ITSM, FinOps, and Cloud Governance.
+ Develop transformation roadmaps and business cases for ITAM program evolution.
+ Analyze customer environments to identify lifecycle process gaps and improvement opportunities.
+ Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties.
+ Recommend fit-for-purpose ITAM tools and integrations aligned to business outcomes.
+ Deliver high-impact presentations to C-Level stakeholders on ITAM value realization.
+ Contribute to the development of SHI's ITAM Transformation Framework, methodologies, and toolkits.
+ Author thought leadership content (whitepapers, blogs, presentations) to support customer education.
+ Collaborate with internal teams to evolve SHI's ITAM service offerings and delivery models.
+ Support sales teams in positioning ITAM transformation services during pre-sales engagements.
+ Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties.
+ Help shape Statements of Work and define measurable outcomes for consulting Ensure all engagements are delivered with high quality, ethical standards, and customer satisfaction.
+ Maintain awareness of ISO standards, ITIL, and emerging best practices in ITAM and transformation.
+ Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties.
**Behaviors and Competencies**
+ Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
+ Critical Thinking: Can apply critical thinking skills to complex problems, identifying logical and illogical reasoning, and making strategic decisions.
+ Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.
+ Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
+ Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
+ Training: Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods.
+ Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly.
+ Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
+ Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs.
+ Research: Can proactively design and execute research plans, utilizing a variety of sources to gather comprehensive information.
+ Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
+ Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.
**Skill Level Requirements**
+ The ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Intermediate
+ The ability to create, manage, and interpret interactive data visualizations and reports to support business decision-making and strategic planning. - Intermediate
+ The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate
+ Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency - Intermediate
+ Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality - Intermediate
+ Comprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure - Intermediate
+ Skill in creating detailed 2D and 3D engineering models using CAD software to visualize and simulate designs for various engineering projects - Intermediate
+ Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes - Intermediate
**Other Requirements**
+ 2 years' experience in an ITAM Governance Role
+ 2 years ITAM Program design and implementation experience
+ 1-2 years ITAM end user/practitioner experience
+ Vendor platform purchasing & deployment experience
+ IT ticketing software experience
+ Candidate will be expected to understand all aspects of the hardware and software lifecycle - from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes
\#LI-AR115
The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Senior Director, GTM Strategy and Operations
Operations consultant job in San Juan, PR
We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care.
We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place.
As a GTM Strategy and Operations - Senior Director, you will develop growth strategy for Oracle Health and Life Sciences, influencing health outcomes for the next billion.
We are seeking a highly skilled and experienced Healthcare leader to manage our Go-to-Market (GTM) team and help shape the future of our organization with a focus on expansion, growth and development. You will play a pivotal part in developing and executing strategies to expand our presence and shape the future of healthcare.
The ideal candidate will have executive level leadership experience, strong business acumen and program management aptitude to oversee a large, highly complex set of strategic initiatives in a matrixed environment. Experience in Healthcare is paramount. The successful candidate for this role will have built a strong team with a proven track record of success in delivering sales plays and programs for growth.
At Oracle Health, we are a leading global healthcare organization committed to transforming the way healthcare services are delivered worldwide. We continuously strive to enhance the quality of care, improve patient outcomes, and foster innovation within the healthcare industry. As we continue to expand, we are seeking a talented Senior Director to lead our GTM team.
Your primary objectives and responsibilities will be:
GTM Strategy and Operations
+ Influences strategic decisions related to Oracle Health GTM Strategy and ensures sales play execution in collaboration with leadership, product management, sales and marketing.
+ Collaborates with cross-functional teams to create comprehensive market entry and expansion strategies for new and existing Oracle Health products.
+ Presents entire documents to client and internal audiences including C-levels and is able to lead complex content discussions for product segment growth and country expansion.
+ Socialises, (with Leadership/Oracle Health Community), current thinking on market trends and implications and challenges ideas to arrive at new opportunities for the business.
+ Identifies target customer segments to create the right product positioning. Work closely with product development and marketing teams.
+ Tracks and evaluates the performance sales plays, utilizing data-driven insights to refine strategies and optimize outcomes.
+ Collaborates with sales teams to equip them with the necessary enablement to drive revenue growth and achieve targets.
+ Conducts in-depth research and analysis of healthcare markets to identify opportunities, trends, and potential challenges.
Team Development and Stakeholder Management
+ Expertise in managing C-level relationships.
+ Executive liaison for insight, growth, strategy planning and development with all local sales, product development, marketing and operational teams.
+ Builds strong relations and helps share the progress of the growth journey with key stakeholders and identifies opportunities and risks.
+ Proven leader with a track record of building and managing dynamic teams.
Career Level - M5
**Responsibilities**
Essential skills and experience required:
+ Bachelor's degree in Strategy, Business Management, Marketing, Product Marketing, Healthcare Management, or a related field.
+ Proven experience (15+ years) in strategic planning, market analysis, and business development within the healthcare industry.
+ 5 years+ a top tier consultancy with experience with project delivery within the healthcare industry.
+ In-depth knowledge of global healthcare trends, market dynamics, and regulatory environments.
+ Proven leader with a track record of building and managing dynamic teams.
+ Strong analytical skills with the ability to interpret data and draw actionable conclusions.
+ Proven analytical and business and problem-solving skills, with the ability to apply financial analysis to commercial issues.
+ Excellent communication and negotiation skills, with the ability to work effectively across diverse cultures and backgrounds.
+ Demonstrated ability to work in cross-functional teams and manage multiple projects simultaneously.
+ Proficiency with data analytics and Microsoft Office suite. Minimum intermediate skills with Microsoft Excel.
Desirable skills and knowledge:
+ MBA preferred
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Business Transformation Consultant I
Operations consultant job in San Juan, PR
**Req number:** R6601 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
We are looking for a Business Transformation Consultant I ready to take us to the next level! If you have experience designing and delivering enterprise wide transformation efforts and are looking for your next career move, apply now!
**Job Description**
We are looking for a **Business Transformation Consultant I** who will support high-impact initiatives that drive strategic change and operational improvement across the organization. You will work closely with other members of the Transformation Management Office (TMO) to help plan, design, and deliver enterprise-wide transformation efforts that have real business impact. You will gain hands-on experience in business analysis, project management, and change support activities as you support the implementation of new capabilities and optimized functional processes within the organization. This position will be **full-time** and **remote.**
"This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer."
**What You'll Do**
Project Support
+ Assist in the planning, coordination, and execution of enterprise-wide transformation initiatives
+ Track progress against milestones and manage project documentation
+ Aid in the creation of reports, presentations, and documentation to support decision-making
+ Assist in tracking, monitoring and disseminating RAID (Risks, Actions, Issues, Decisions) items, and help keep teams accountable to deliverables
Process Improvement
+ Bring structure and clarity to ambiguous problems to help teams get to the core of what needs to change and why
+ Assist in gathering and documenting business requirements through interviews, workshops, and research
+ Identify improvement opportunities based on current-state assessments and gap analyses
+ Assist in the development of future state processes through providing suggestions for improvement and identifying pain points
+ Support the evaluation and implementation of technology solutions, including workflow tools and automation
Stakeholder Engagement
+ Collaborate with stakeholders across functions to gather input and cross-functional alignment
+ Build strong relationships with establish credibility through clear and professional communication
Change Management
+ Help plan, develop and execute change management activities such as communications, stakeholder analysis, and training logistics
+ Assist in ensuring initiatives are understood, adopted, and sustained across the organization
Team Collaboration
+ Collaborate with team members to ensure successful delivery of transformative programs
+ Bring a proactive, problem-solving mindset to team discussions and decision-making
+ Perform other critical assignments as directed
**What You'll Need**
Required:
+ Bachelor's degree in Business Administration, Finance, Economics, or a related field
+ Entry-level experience in strategy, business analysis, consulting, finance or a related field
+ Exceptional communication, organizational, and multitasking skills
+ Proven leadership qualities and skills
+ Strong analytical and problem-solving skills; ability to analyze data and identify trends or issues
+ Effective written and verbal communication skills; comfortable preparing documentation and delivering presentations
+ Detail-oriented and highly organized; able to manage multiple tasks and deadlines
+ Proficiency in tools such as Excel, PowerPoint, Word, Visio; Experience with JIRA, Azure DevOps, or Microsoft Project is a plus
+ Team player with a collaborative mindset and willingness to learn from others
+ Interest in business transformation and enterprise improvement initiatives
+ Demonstrated ability to hold self and other accountable to timelines and outcomes
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
**\#LI-JE1**
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$70,000 - $80,000
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Executive Consultant (VP level)
Operations consultant job in San Juan, PR
Cytel's Strategic Consulting Practice partners with leadership teams at **emerging biotech, mid-size biopharma, large pharma, and life science VC/PE firms.** Our multidisciplinary experts specialize in advanced trial designs, quantitative clinical pharmacology, and cutting-edge statistical methodologies (including machine learning), with experience across all phases of development and global regulatory interactions.
We are seeking an **Executive Consultant** - a seasoned biostatistician and strategic advisor - to lead high-impact client engagements, shape development strategies, and strengthen Cytel's position as an industry thought leader.
**Client & Business Leadership**
+ Lead client engagements across the pharmaceutical, biotech, and device sectors, ensuring strategic and scientific excellence.
+ Build and maintain strong long-term relationships with senior client stakeholders.
+ Identify emerging customer needs and develop innovative solutions to achieve client satisfaction and business growth.
+ Partner with Cytel's business development teams to identify and pursue new consulting and cross-functional opportunities.
+ Manage a significant client portfolio, driving both revenue and impact.
**Scientific & Strategic Leadership**
+ Serve as a recognized thought leader and trusted advisor in quantitative clinical development strategies.
+ Provide expertise in adaptive designs, Bayesian methods, model-informed drug development, and other innovative statistical approaches.
+ Contribute to the evolution of Cytel's methodologies and service offerings.
+ Represent Cytel at conferences, webinars, and industry publications to strengthen Cytel's global visibility and reputation.
+ Support multidisciplinary internal teams with scientific guidance and leadership.
**Organizational Impact**
+ Take overall responsibility for assigned consulting accounts, ensuring delivery excellence and strategic alignment.
+ Act as a subject matter expert and mentor to other consultants, fostering a culture of innovation, collaboration, and high performance.
+ Maintain close collaboration with Cytel's senior leadership to ensure alignment of client goals with Cytel's strategic priorities.
+ Travel as needed (typically 20-30%) to engage with clients and represent Cytel at external events.
+ Advanced degree (PhD, MD, MBA, or Master's in Biostatistics, Mathematics, or a related field).
+ Minimum of 15 years of experience in clinical development, consulting, or health research, with a strong foundation in statistics.
+ Demonstrated experience interacting with regulatory agencies (e.g., FDA, EMA) and contributing to health authority meetings or submissions.
+ Proven ability to combine scientific and business acumen to develop and deliver strategic client solutions.
+ Strong understanding of the biopharmaceutical R&D process, from early development through registration and market access.
+ Strategic thinker with a global mindset, strong analytical and problem-solving skills, and the ability to execute in complex settings.
+ Outstanding interpersonal and leadership skills; capable of influencing senior executives and mentoring internal teams.
+ Entrepreneurial, collaborative, and self-motivated, with a passion for driving innovation in quantitative science.
**\#LI-KO1**
Cytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.
Consultant, Business Implementation, Presource
Operations consultant job in San Juan, PR
_This position is remote and can be based anywhere within the United States. Ideal candidates will be able to work within EST or CST business hours._ **_What Implementation Management contributes to Cardinal Health_** Sales Support is responsible for providing sales support through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives.
Implementation Management is responsible for planning, organizing and leading solution implementations. Manages project plans, resources, and commitments to the customer. May be involved in budgeting and financial requirements. Monitors and tracks the progress of implementations. Partners with sales and the customer early in the process to develop implementation project plans. Works with management and peers to develop consistent methodologies based on best practices for efficiently implementing solutions.
**Job Summary**
The Presource Implementation Consultant plays a critical role in driving successful New Business Requests for Proposal and implementations through comprehensive data analysis and cross-functional project management.
**Responsibilities**
+ Exhibit proficiency in all phases of the project management lifecycle.
+ Lead projects from planning through execution, ensuring timely delivery and measurable results.
+ Coordinate project activities and facilitate team meetings to provide status updates.
+ Analyze complex functional requirements by breaking them into manageable components.
+ Apply a thorough understanding of relevant business processes to achieve project objectives.
+ Identify opportunities to enhance efficiency while ensuring accuracy and cost-effectiveness in transactions, services, and deliverables.
+ Manage the full project lifecycle, from initial RFP through implementation.
+ Prepare RFPs, customer responses, and supporting financial documentation.
+ Facilitate meetings with internal teams, process owners, and external stakeholders.
+ Deliver regular project updates and performance reports to key stakeholders.
+ Monitor and adhere to operational and financial targets.
+ Proactively identify obstacles and implement process improvements.
+ Document best practices to maintain consistency and accuracy across projects.
**Qualifications**
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Strong Excel experience (VB script, macros, VLookups) required
+ Proficiency in Microsoft Office Suite (Excel, Access, Word, etc.).
+ Strong time management and project management skills.
+ Exceptional verbal and written communication abilities.
+ Customer service or client-facing experience preferred.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
**Anticipated salary range:** $80,900 - $95,000
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Senior Director MSAT Strategic Operations & Packaging
Operations consultant job in Gurabo, PR
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Strategy & Corporate Development
Job Sub Function:
Business Innovation & Integration
Job Category:
People Leader
All Job Posting Locations:
Athens, Georgia, United States of America, Gurabo, Puerto Rico, United States of America, Titusville, New Jersey, United States of America
Job Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at *******************/innovative-medicine
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
Belgium and Ireland - Requisition Number: R-048335
Switzerland - Requisition Number: R-048811
Puerto Rico and United States - Requisition Number: R-048814
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
We are searching for the best talent for Senior Director MSAT Strategic Operations & Packaging role based in Beerse, Belgium.
Alternate onsite/hybrid locations can be considered at other Innovative Medicine Supply Chain (IMSC) sites such as Schaffhausen, Switzerland; Cork, Ireland; Geel, Belgium; Titusville, NJ US; Athens, GA, US; Gurabo, Puerto Rico.
Purpose: The Senior Director MSAT Strategic Operations & Packaging (SO&P) will sit on the Manufacturing Science & Technology (MSAT) Leadership Team. MSAT's mission is to provide technical leadership for the introduction and lifecycle management of our product portfolio, while creating value through innovative responses to customer and business requirements.
This position leads the Strategic Operations & Packaging group within MSAT and is accountable for supporting MSAT Teams and the greater MTO by enabling the successful leadership and management of both the business and technical processes as well as Packaging Engineering for all internal and external sites.
You will be responsible for:
The Senior Director MSAT SO&P is accountable for ideating, shaping, driving and optimizing business and technical processes, with associated tools that are essential to the business strategy execution within the ever-changing business landscape.
The core of the MSAT SO&P group is focused on ensuring robust process governance, providing a framework for accountability, adherence, and continuous improvement. Its team members collaborate with cross-functional teams to ensure alignment with organizational goals and enhance the efficacy of processes to build the required people, process, and systems capabilities.
This leader brings new perspectives, is a change agent, can create and convey this in an aspirational vision and strategy for MSAT, and implements new ways of working embraced by all in MSAT. This role sits on the MSAT LT and is the right hand of the VP MSAT for strategic, business and organizational leadership.
The SO&P team ideates, develops and deploys capabilities and processes (organizational innovation) to make MSAT more efficient, reliable and cost effective.
The Senior Director MSAT SO&P drives a culture of agility, innovation, technical excellence, business acumen and harmonized ways of working across MSAT. This position has a strong people focus to attract, develop and retain top scientific/technical as well as business talent, and develop leaders and talent in the MSAT SO&P.
Key SO&P areas are:
* Business Management: Identify and centralize work & services across MSAT, then optimize and standardize and lastly automate and/or outsource to free up vital time for MSAT's Scientists and Engineers. Drive Strategic Workforce Planning; training and curricula to upskill the MSAT organization and continuously build and strengthen core capabilities. Provide Communication Services and develop/improve Business Systems used across MSAT.
* Strategy & Performance: Drive MSAT's Strategy both development and execution and enable Performance Management delivering insights to the different MSAT teams to drive improvements. Project Portfolio Management as well as Project Tracking across MSAT. Manage Budget and Resources for all of MSAT.
* Technical Know How: Drive continuous improvement and harmonized execution across MSAT for MSAT's core technical processes (TT, LCPV, Cleaning). Deliver governance for MSAT's Communities of Practices and foster Knowledge Management as Our People and Our Know How are MSAT's key assets.
* Packaging Engineering: providing secondary and tertiary packaging material design, equipment & transportation related support for new product launches, technical transfers and lifecycle management related activities, incl. projects, for all internal & external packaging sites.
The leader will communicate performance, progress, challenges, and achievements to stakeholders at all levels, including senior management. Identify risks associated and develop proactive mitigation strategies.
Integrate Johnson & Johnson's Credo into team objectives and decision-making processes.
Qualifications / Requirements:
* Minimum of a Bachelor's/University or equivalent degree required; MSC/MBA preferred
* Minimum of 12-15 years of related experience of which 5-10 years in a technical / manufacturing or support environment, including experience of working with or within technical teams
* Demonstrated senior level management overseeing teams across geographic regions
* Strong business acumen, results oriented, finance/budget understanding and a broader experience in addition to technical / scientific experience
* Comprehensive knowledge of end-to-end supply chain
* Demonstrated competency in developing and communicating a clear vision and strategy for a large team of professionals within a diverse and multicultural environment
* Demonstrated ability to build and maintain a diverse leadership team and nurture an inclusive culture to realize the MSAT SO&P mission throughout the entire MSAT organization
* Demonstrated ability in working with external partners leveraging & sharing best practices
* Ability to influence peers and people at higher levels within the organization
* Experience in building strategic alliances with partners
* Strong Change Leadership - demonstrated change agent
Other:
* Requires proficiency in English (written and verbal) to communicate effectively and professionally
* Ability to work internationally across various time zones
* May require up to 20% domestic and/or international travel, depending on business requirements
* Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option of two remote workdays each week
Candidates must be currently based near one of the locations listed above to be considered.
Applications are open until 10 January 2026 and will be reviewed after the closing date.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource.
The anticipated base pay range for this position in US is: $178k-$307k.
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
#LI-Hybrid
Required Skills:
Preferred Skills:
The anticipated base pay range for this position is :
$178,000.00 - $307,050.00
Additional Description for Pay Transparency:
Auto-ApplyField Service Operations Intern (Summer 2026)
Operations consultant job in Carolina, PR
Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride?
Wartsila is seeking a motivated and detail-oriented Field Service Operations Intern to join our Field Service team in Puerto Rico (Carolina). This role will provide hands-on experience supporting key operational functions, including tool coordination, field service planning, and administrative tasks. The intern will work closely with the Field Service Team Leader, Tool Coordinator, and Field Service Operations Advisor and other professionals to ensure smooth execution of service activities.
Key Responsibilities
* Assist the Field Service Team Leader with scheduling, documentation, and coordination of service jobs and recruitment initiatives.
* Support the Tool Coordinator in managing tool inventory, calibration schedules, and logistics for field assignments.
* Collaborate with the Field Service Operations Advisor to maintain accurate records in Wärtsilä systems and prepare reports.
* Participate in team meetings and contribute to process improvement initiatives. Work on one (1) continuous improvement idea, and prepare a deliverable.
* Help organize and track service-related documentation, including work orders, safety checklists, and compliance forms.
* Provide general administrative support, including data entry, filing, and communication with internal stakeholders.
Qualifications
* Currently enrolled in an Associate's or Bachelor's degree program in Engineering, Business Administration, Supply Chain, or a related field, with a strong preference for candidates in their third year or beyond.
* Strong organizational skills and attention to detail.
* Advanced proficiency in Microsoft Excel and solid knowledge of the Microsoft Office Suite (Word, PowerPoint).
* Ability to work independently and as part of a team in a fast-paced environment.
* Good communication skills in English; Spanish fluency is a must-have
* Willing and able to work fully onsite at our Carolina office.
Duration:
This is a full-time paid internship position for a duration of 3 months during the summer of 2026.
Measurable Goals & KPIs
* Data Accuracy: Maintain 98% accuracy in resource allocation and scheduling data.
* Reporting Timeliness: Deliver weekly KPI reports within agreed timelines (100% compliance).
* Process Improvement Contribution: Identify at least 1 workflow improvement opportunity during the internship.
* Engagement: Deliver all assignments with deliverable on time.
Last application date: 21/12/2025
Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.
Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on
Seasonal Operations Associate - Plaza Centro2 Mall
Operations consultant job in Caguas, PR
Do you like working with your hands and staying active? Do the words "order" and "process" get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish in a store? Well, being a Seasonal Operations Associate might be the position for you!
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on the your work ethic and availability. Apply today!
Primary Responsibilities:
* Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
* Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
* Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
* Backroom standards: You keep the stockroom safe, clean, and organized .
* On-line jcp.com pick up: You may be responsible for finding and fulfilling orders placed online.
* Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.
Core Competencies & Accomplishments:
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $10.50/Hr -USD $13.13/Hr.
Associate, Trust Operations (Retirement Plan Distribution) - Temporary
Operations consultant job in San Juan, PR
The Associate, Trust Operations (Retirement Plan Distribution) is responsible for the preparation and processing of retirement plan distributions, including Keogh, Pension, 401(k), and non-qualified tax-deferred compensation plans. Position will be temporary (6 months) and working hybrid based in San Juan, PR.
Main Duties & Responsibilities:
Distribution Processing: Prepare and process retirement plan distributions, ensuring accuracy and compliance with plan rules and regulations.
Documentation: Maintain accurate and up-to-date records of all distribution transactions.
Compliance: Ensure all distributions comply with applicable regulations and guidelines, including tax withholding and reporting requirements.
Participant Communication: communicate, from time to time, with plan participants to provide information and assistance regarding their distributions.
Problem Resolution: Address and resolve any issues or discrepancies related to distributions in a timely manner.
Reporting: Prepare regular reports on distribution activities and status for supervisor review.
Collaborate with internal teams to ensure alignment with client objectives and regulatory requirements.
Stay abreast of industry trends, legislative changes, and best practices to serve as a knowledgeable resource for clients.
Other duties may be assigned.
Minimum Requirements:
Bachelor's degree in Business Administration, Accounting or related field required.
One (1) year of experience in accounting or payment processing required. Banking experience preferred.
Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
Proficiency in MS Office (Word, Excel, Outlook), reporting systems and other business applications required.
Good written and verbal communication skills in Spanish & English required.
Excellent interpersonal skills, multitasking, teamwork, and ability to work effectively with clients is required.
Strong attention to detail, organizational skills, and accuracy in work required.
#Li-Hybrid
WORK AUTHORIZATION & ELEGIBILITY:
Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement
Compliance Posters
#LI-Hybrid
Auto-ApplyProduct Operations Associate
Operations consultant job in San Juan, PR
**About ETS:** ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL , TOEIC , GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
**Position Summary**
Join ETS as a Product Operations Associate and help drive operational excellence across our product portfolio. You'll support key initiatives that improve how we deliver services, collaborate across teams, and measure success. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and wants to make a meaningful impact.
**Key Responsibilities**
**Product & Project Delivery**
+ Execute tasks aligned with product work plans and timelines.
+ Coordinate with Strategic Business Units (SBUs) and Functional Centers of Excellence (FCEs) to meet milestones.
+ Track performance metrics and escalate issues when needed.
+ Identify opportunities to improve delivery and efficiency.
**Program Fulfillment**
+ Provide regular updates on operations and project status.
+ Apply "right-sizing" practices to streamline workflows.
+ Create and share clear communications, including reports and updates.
+ Support KPI tracking under manager guidance.
**Financial Oversight**
+ Monitor project expenses and support budget tracking.
+ Help achieve surplus targets by managing costs.
+ Ensure compliance with ethical standards and regulations.
**Administrative Support**
+ Schedule meetings and coordinate travel for senior leaders.
+ Prepare meeting notes and documents (Word, PowerPoint, Excel).
+ Maintain and update SOPs and process flows.
**Skills & Qualifications**
**Required**
+ Bachelor's degree or equivalent experience.
+ Strong communication and time management skills.
+ Proficiency in Microsoft Office Suite (including Visio).
+ Experience with project tracking tools (e.g., MS Project, Jira, Planview).
+ Ability to manage multiple priorities in an agile environment.
+ Professionalism, patience, and a collaborative mindset.
**Preferred**
+ MBA or advanced degree.
+ PMP certification.
+ 3+ years of experience managing complex projects or portfolios.
**What You'll Bring**
+ A proactive, solutions-oriented approach.
+ Comfort with ambiguity and a drive to find clarity.
+ A customer-focused mindset and interpersonal savvy.
+ A passion for helping teams succeed and delivering measurable results.
**Why ETS?**
At ETS, we believe in the power of measurement to unlock human potential. You'll be part of a team that values innovation, integrity, and impact-working together to shape the future of education and assessment.
\#LI-MM1
\#LI-REMOTE
**ETS is mission driven and action oriented**
+ We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
+ We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
+ As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
**ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.**
Manager Food Operations I
Operations consultant job in San Juan, PR
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
**Responsibilities :**
+ Manage all Galley staff and oversee operation of all galleys and food outlets
+ Coordination of all food offering including group offerings and special requests
+ Oversee proper preparation of special dietary meals and food allergies for Guests and Crew
+ Monitor all Culinary standards, inventory and cost control
+ Complete random food and menu audits
+ Maintains close relationship with shore side F&B management team
+ Ensure Disney Cruise Line and USPH Sanitation requirements are met in all galleys and food store rooms
+ Responsible for setting Departmental goals
+ Maintain Operating Guidelines and OJT material for areas of responsibility and revise as necessary
+ Ensure facilities and equipment are maintained and in good working order
+ Inventory control (par levels turnover and replenishment)
+ Monitoring/Implementation of garbage separation and disposal procedures
+ Monitor handling, maintenance, and reordering of operating equipment
+ See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of MSDS
+ Facilitate department meetings
+ Provide leadership for all direct reports; Responsibilities include, but are not limited to:
+ Managing personnel files
+ Review and approve all renewal contracts before distribution
+ Conducting performance reviews, including discipline as needed
+ Ensuring Project Onboard compliance
+ Monitoring STAR, while making necessary corrections
+ Onboard training, new hire and ongoing
+ Succession planning
+ Crew recognition and communication
**Basic Qualifications :**
+ Minimum five years experience in high volume galley/F&B operation
+ Certified Executive Chef or equivalent degree in Culinary Arts
+ College education or equivalent industry experience preferred
+ Ship experience preferred
+ Excellent working knowledge of food and beverage products, services, and equipment
+ Demonstrated ability to calculate cost potentials/projections and understands the impact on budget
+ Technical and functional understanding of the ship based food and beverage operation
+ Excellent verbal and written communication skills
+ Strong interpersonal communication skills
+ Proficient in Microsoft Office and Outlook
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1250075BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Project Consultant
Operations consultant job in San Juan, PR
Truenorth Corporation a Puerto Rican-based World-Class Consulting Firm is currently looking for a Project Consultant. We are looking for the right people to help us lead change. A Project Consultant is an integral part of our Management Consulting Division. The perfect candidate will be able to support in the analysis, planning, and implementation of different projects across diverse clients. He or she will take the lead in several tasks within the assigned project to comply with its defined objectives. The project consultant will have a Bachelor's or Master's Degree and a work experience between 0 and 3 years.
Key Responsibilities:
Supports the assigned Project Manager in the developing of plans, reports, analyses, research, among other documentation.
Provides general advice on the planning, strategy, objectives, and other topics for the project(s).
Collect and organize information/data to conduct analyses providing interpretation and conclusion of such analysis.
Conducts research on demand as required within the assigned project.
Able to prepare a simple yet complete presentations to communicate to all project's stakeholders.
Develops standard operating procedures, communications, analyses description, and reports in general to distribute among client and team members.
Education:
Bachelor's or Master's degree in Business Administration, Industrial Engineer, or related field.
Process Improvement certification is a plus (Lean Six Sigma)
Certified Associate in Project Management (CAPM) is a plus
Skills and Qualifications:
Experience using Microsoft Office 365 Software (Power Point, Excel, and Word)
Critical Thinker - Analytical and critical thinking skills, attention to detail and customer service focused.
Team Player - within an environment of 3 or more members
Self-Starter - a go get it attitude to thrive in any business environment
Quality Driven - with knowledge in quality process
Fast Paced Environment - being able to work in a continuously changing environment based on client's demands
0-3 years of work experience
Fully Bilingual (Spanish and English)
Auto-ApplyPharmacy Operations Manager
Operations consultant job in Caguas, PR
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1722675BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 500 CARR 1,CAGUAS,PR,00727-07329-02762-S
**Full District Office Address:** 500 CARR 1,CAGUAS,PR,00727-07329-02762-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 02762-CAGUAS PR
Operations Control Agent - SJU Airport
Operations consultant job in Carolina, PR
Part-Time
Open availability required (Weekends included)
Basic computer skill required
Bilingual required
INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,â¯team-oriented environment, we want to speak to you!
Perks of the job:
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off
Growth potential
*Part-time benefits could vary
WHY WORK FOR PRIMEFLIGHT?
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression
Enjoy a competitive pay scale
ABOUT US
We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
Job Description
Our Operations Control Agent is a critical role responsible for monitoring and managing the operational aspects of airport services. This position involves overseeing and coordinating various operational elements such as flight schedules, gate assignments, and ground services to ensure smooth and efficient airport functioning. You are also tasked with responding to operational disruptions and emergencies, ensuring swift resolution and minimal impact. Furthermore, the role requires continuous communication with airlines, ground staff, and other relevant parties to maintain operational flow and adherence to safety and regulatory standards.
WHAT IT'S LIKE TO WORK AS AN OPERATIONS CONTROL AGENT
You like working as a team, toward a common goal
Monitor and manage the operational control center for airport services
Coordinate communication between various departments such as ground handling, maintenance, and security
Track and report on flight operations, including departures, arrivals, and delays
Ensure compliance with all aviation regulations and safety protocols
You have a great attention to detail
You enjoy working with a team or individually to accomplish your tasks
Like to build long term relationships with your customers
Physical activity may include:
Stand and walk for extended periods of time
Ability to lift 70 pounds or more
Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
Qualifications
Minimum age of 18 years old
Minimum of 2 years of experience in airport operations or a similar role
Knowledge of airport operational procedures and regulatory requirements
Proficiency in airport management systems and software
Strong decision-making and problem-solving skills
Excellent communication and coordination abilities
Ability to work effectively under pressure and in a fast-paced environment
Comfortable working with computers, mobile devices, and tablets
Ability to pass a drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
PrimeFlight Aviation Services, Inc. is proudâ¯to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Commercial Operation Manager
Operations consultant job in Guaynabo, PR
Job Description
The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business.
Responsibilities include but are not limited to:
Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force.
Craft and present compelling, strategic recommendations for sales team performance to drive new business growth.
Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth.
Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes.
Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs.
Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders.
Supports and contributes to a sales Operations vision and strategy aligned with business needs.
Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success.
Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate.
Build productive long-term customer relationships with external decision makers.
Participate in sales and marketing activities with key customers and/or professional associations.
Evaluate and promotes training and continuous education for Commercial Team
To monitor customer satisfaction and service levels to ensure that standards are being met
Candidate Experience:
5years ofprevioussupervisory experience isrequired.
Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired.
Demonstratedtrack recordof meeting/exceedinggoals.
Demonstrated capability with coaching and developing personnel.
Previous experience with coordinating and leading projects
***EEOC F/M/V/D***
Central Operations Manager
Operations consultant job in San Juan, PR
The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves.
**Wage** : $70,000 annually
This position is remote.
**A Day in the Life:**
The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet.
**What You'll Do:**
+ Own Central Ops (CO) Escalation process for assigned region
+ Reduce field workload for complex fleet and maintenance issues
+ Own escalations from start to finish and work to expedite resolution through subject expertise.
+ Call dealerships and establish / take actions on next steps for problem vended vehicles
+ Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time
+ Identify bottlenecks which drive high no-rev days and work to remove/resolve
+ Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO
+ Measure vendor performance and hold accountable for SLAs
+ Track and report KPIs related to CO escalation resolution
**What We're Looking For:**
+ 3 years' experience in fleet or maintenance operations
+ Bachelor's in Business Management, Supply Chain, or like field required
+ Moderate proficiency in [Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management]
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran