Munitions Response and Recovered Chemical Warfare Materiel Operations Consultant
Operations consultant job in Gulfport, MS
At Jacobs, we're providing industry leading Munitions Response and RCWM solutions in the areas of planning, compliance, investigation, and removal/remediation. We are seeking a munitions response and RCWM operations leader to profitably grow munitions response opportunities and successfully manage these projects through delivery. You will apply your technical and management experience in munitions response and RCWM to develop competitive and innovative strategies to win work in this sector of our business.
In this role you will support our business development team to successfully position for munitions response and RCWM work by developing technical approaches and strategies using your industry knowledge, technical and management experience, relationships, and understanding of the market and our clients. You'll grow your career as you interact with key clients while increasing our competitiveness and market share, while mentoring and nurturing junior technical experts and project managers delivering the work. You'll contribute to the development of corporate-wide policies and procedures and implement these in sales and operations. You'll collaborate on strategies for execution of the Scope of Work contained in Stand-alone Contracts and individual Task Orders, development of proposal responses, including technical approach development and pricing, and assignment of key personnel. You'll also be asked to manage our more complex munitions response and or RCWM projects.
By designing and navigating the strategy across Munitions Response projects, you'll help our team understand the clients' goals. Bring your knowledge of state-of-the-art Munitions Response and RCWM investigative techniques and remediation technologies along with your desire for strategic growth in the Munitions Response and RCWM market, and we'll solve our clients' toughest environmental challenges, together.
* Bachelor's degree in environmental engineering, civil engineering, geotechnical engineering, environmental science, geology or other related technical degree
* Experience in Munitions Response and RCWM investigation and remediation with emphasis on positioning for, bidding and winning firm fixed price (FFP) projects, field operations and project management
* Advanced knowledge and experience in RCWM:
* investigations and remedial/response actions
* regulations, policies, and requirements
* operations, procedures, and safety requirements
* agents, munitions, delivery and storage systems, and related hazards
* detection, monitoring, and remote operation and sensing technologies
* disposal, neutralization, and demilitarization technologies
* personnel, equipment and munitions/container hotline and decontamination procedures
* preparing/reviewing work plans, safety plans, and required ESSs/ESPs and CSSs/CSPs
* quality control, quality assurance, and USACE requirements and specifications
* 5+ years' experience bidding and managing munitions response and RCWM projects
Additional Desired Skills and Experience:
* Experience in successful bidding and delivery of projects that include the decontamination and demolition of facilities contaminated with explosives, CWM, and/or biological contaminants is a strong plus.
* Professional Engineer (PE), Professional Geologist (PG) license or Project Management Professional (PMP) certification
* Experience working with key USACE Military Munitions Design Centers and Districts
* Experience, military or civilian, working for U.S. Army Engineering and Support Center, Huntsville's Chemical Warfare Materiel Design Center (CWMDC); Chemical, Biological, Nuclear, and high-yield Explosives (CBRNE) Analytical and Remediation Activity; Combat Capabilities Development Command - Chemical Biological Center; and/or Recovered Chemical Warfare Materiel Directorate.
* Experience in cost estimating munitions response and RCWM projects
* RCWM specialized training/certifications
This position is open to any U.S. location.
#LI-AC4
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
Disability Management Consultant
Operations consultant job in Gulfport, MS
The Disability Management Consultant at Mississippi Power will oversee the company's drug and alcohol testing program and manage occupational and non-occupational medical and disability issues of employees to resolution in a manner which allows for appropriate medical care and is expedient, efficient, cost effective and consistent with Safety First and Our Values. This is accomplished by working closely with
Health & Medical Services team members, health care professionals, management, corporate legal counsel, Human Resources, and Safety.
**JOB RESPONSIBILITIES**
+ Oversee the company's drug and alcohol testing program as the primary designated employer representative (DER)
+ Serve as the liaison between the employer and drug and alcohol testing service providers, including laboratories, Medical Review Officers (MROs), and collection sites
+ Coordinate random, pre-employment, post-accident, reasonable suspicion, and return-to-duty drug and alcohol testing
+ Notify employees of required testing and ensure timely completion
+ Receive and review drug and alcohol test results, ensuring confidentiality and appropriate follow-up actions
+ Recommend removal of employees from safety-sensitive job duties, when necessary, based on test results
+ Maintain accurate records and documentation in accordance with DOT and company requirements
+ Provide training and guidance to supervisors on recognizing signs of substance abuse and proper testing procedures
+ Respond to audits and inquiries from regulatory agencies regarding the drug and alcohol testing program
+ Ensure that company drug and alcohol testing procedures are conducted in compliance with applicable laws and regulations
+ Provide medical consultation for on-the-job injuries prior to transport to a care facility when appropriately feasible
+ Serve as liaison between employees, health care providers, and management for coordination of care needs and a safe return to work consistent with provider recommendations and employer policies while under the guidance of leadership as well as the Company's Medical Director
+ Provide consultation and case management for occupational and non-occupational injuries and illnesses, FMLA, Fitness for Duty evaluations, ADA accommodation process, and Workers' Compensation cases including removal from work, job duty restrictions, return to work clearance, disability leave of absence administration (DLOA) and long-term disability (LTD)
+ Complete the FMLA return to work clearance process, coordinate with FMLA administration vendor, and provide support for employees related to the FMLA process
+ Consult with management regarding employee Fitness for Duty and coordinate related processes. Work closely with Employee Assistance Program (EAP) and Substance Abuse Professional (SAP) providers
+ Provide high quality customer service and ensure compliance with laws, regulations, and company policies governing FMLA, ADA, Employee Assistance Program, Workers' Compensation, OSHA, DOT, Drug & Alcohol testing and HIPAA
+ Serve as a trusted partner to all stakeholders and will be responsible for managing confidential and sensitive information
+ Establish and maintain accurate and up-to-date documentation of all case management activity, decisions, and communications
+ Provide support with the review process, revision and maintenance of essential job function documents
+ Provide support for pre-employment medical clearances as needed
+ Participate in the company's storm preparedness process by attending planning meetings and procuring and maintaining supplies, as well as providing virtual and onsite medical support during disaster restoration efforts
+ Support Health & Medical Services and Human Resources initiatives
+ Deliver training and presentations as needed
+ Responsibilities may vary based on business needs
**Job Requirements**
Education & Experience
+ Bachelor's degree in a health-related field or active RN license in Mississippi is preferred
+ Certified case management accreditation (CCM), Certification in Occupational Health Nursing (COHN), or Certified Disability Management Specialist (CDMS) is preferred
+ Minimum of two years' experience in case management or occupational/employee health is highly preferred
+ Knowledge of DOT drug and alcohol testing regulations (49 CFR Part 40) is preferred
+ Certified Designated Employer Representative (DER) is preferred
Knowledge, Skills, & Abilities
+ Working knowledge of drug and alcohol testing practices, disability management practices, Mississippi Workers' Compensation laws, Family Medical Leave Act regulations, Americans with Disability Act, 1973 Rehabilitation Act-Section 503, medical privacy regulations, Human Resources practices, OSHA regulations as they relate to physicals, medical records, recordkeeping and ergonomics
+ Strong verbal and written communication skills, including ability to communicate with confidence, credibility, and empathy
+ Strong customer service skills and ability to interact with employees of all job levels
+ Proficiency in recordkeeping and documentation practices
+ Ability to interpret and apply relevant policies and procedures
+ Ability to handle sensitive and confidential information with discretion
+ Efficient computer skills (Word, Excel, Outlook, PowerPoint, etc.) and ability to effectively move between multiple systems/programs to obtain & provide information
+ Well-organized with a focus on accuracy, thoroughness, and attention to detail
+ Ability to manage multiple projects and commitment to completing tasks timely
+ Ability to quickly adapt and adjust to constantly changing priorities
+ Ability to work easily in a team environment as well as ability and initiative to work independently
+ Available for and able to travel on short notice within the Company's service territory, with possible overnight stays
+ Available outside of normal business hours as needed for "on-call" assistance
Behavioral Attributes
+ Demonstrates high ethical standards and behaviors consistent with Our Values and Principle Centered Leadership
+ Demonstrates a high level of professionalism and cooperation
+ Team-player who fosters an inclusive environment
+ Customer-focused and committed to success
+ Demonstrates flexibility and adaptability with a positive attitude
+ Welcomes feedback and applies it appropriately
**Mississippi Power** , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. For over 100 years, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 15896
Job Category: Human Resources
Job Schedule: Full time
Company: Mississippi Power
Clerical Coordinator - Operating Room
Operations consultant job in Ocean Springs, MS
Ocean Springs Hospital | Full-Time | 8:30am - 5:00pm Monday - Friday | 3109 Bienville Blvd Ocean Springs, Mississippi, 39564 United States The Operating Room Clerk functions as a member of the Surgical Services team by performing clerical, receptionist and computer data processing activities as required to ensure efficient operation of Surgical Services. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
High school graduate or equivalent required. Graduate from a Medical Assistant, Unit Coordinator or similar training program preferred.
License:
N/A
Certifications:
N/A
Experience:
Previous clerical experience in the healthcare field preferred. Medical terminology preferred.
Reports to:
Surgical Services Business Manager
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
Senior Manager, Test Site Operations
Operations consultant job in Picayune, MS
Job Description
ABOUT ROCKET LAB
Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more - all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.
Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope.
NEUTRON
Neutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab's proven execution history with the Electron program. If you're interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity!
SENIOR MANAGER, TEST SITE OPERATIONS
The role of the Senior Manager, Test Site Operations is responsible for overseeing operations at Rocket Lab's Test Facility on site at NASA Stennis Space Center. You will ultimately own all the test infrastructure and test operations spanning rocket engine development, stage systems development through to routine high-cadence production test operations at the site.
Being a foundational role in a fast-moving organization, this role will need to wear many hats and take a hands-on approach to overseeing various projects through from infrastructure development, rocket engine test operations through to site administration and logistics. If you like making fire with a world-class high performing team, this role is for you.
WHAT YOU'LL GET TO TO DO:
Will lead and support a team of technical staff (engineers and technicians) for engine test operations, test stand build, engine assembly, operations and maintenance of test infrastructure.
Will lead and mentor technical teams (engineers and technicians) in a high-pressure environment where cohesion and effective leadership are critical to mission success.
Develop and maintain project and program plans, budgets and schedules and ensure successful delivery of key projects spanning multiple departments and engineering disciplines
Manage external contractors and suppliers
Continually improve test site infrastructure with the goal of multiple engine tests per day
Oversee site administration, supply chain and logistics
Ensure health and safety of the team
YOU'LL BRING THESE QUALIFICATIONS:
Bachelor's degree in mechanical or aerospace engineering; or other technical discipline
10+ years of experience in Propulsion Engineering and/or Propulsion Test leadership
Demonstrated experience supporting high paced technical projects
THESE QUALIFICATIONS WOULD BE NICE TO HAVE:
Masters or PhD in an engineering discipline
Direct experience with liquid natural gas or liquid methane as a rocket propellant
Background of technical expertise in sub-component to full flight system testing
Software development for data acquisition and control systems
Working knowledge of complex IT systems associated with propulsion testing
ADDITIONAL REQUIREMENTS:
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.
Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.
Must be physically able to commute to buildings
Occasional exposure to dust, fumes and moderate levels of noise.
Ability to work extended hours or weekends as needed for mission critical deadlines.
WHAT TO EXPECT
We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at ***********************.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Operator Intern
Operations consultant job in Pascagoula, MS
Chevron is accepting online applications for the position of Operator Intern located in Pascagoula, Mississippi, through October 21st, 2025, at 11:59 PM (Central Standard Time).
The Operation intern position at the Pascagoula Refinery is a dynamic role where you will work on a team on assigned processing, treating, and/or stock handling equipment to help refine crude oil to various products such as gasoline or jet fuel. In this role, you will partner across most departments to efficiently refine 369,000 barrels per day, which are distributed across the Gulf Coast. Your internships will last approximately 12 weeks and will be offered during the summer of 2026. A successful internship may result in an extension of the internship or a transition to a regular full-time Operator trainee position.
Responsibilities may include, but are not limited to:
•Support Health, Environment, and Safety processes by accomplishing daily activities within applicable regulations and policies.
•Carry out duties in an environmentally conscious manner and follow safe operating practices as described in the Managing Safe Work and Operational Excellence Management System, and Chevron Way Behaviors.-Engage with Mentor and local Subject Matter Experts (SME) to reinforce training and strengthen competency. Take ownership of personal development. Seek out, provide, and apply feedback.
•Communicate clearly and authentically.
•Demonstrate high standards of integrity, accountability, dependability, and bring a positive outlook to work.
Required Qualifications:
•Candidates must have a graduation date between December 2023 and May 2025 with an Associate of Applied Science Degree in Process Operations Technology or equivalent degree in process operations.
•Must provide proof of degree, certificate, or current enrollment with graduation date in the applicant's online profile.
•Minimum GPA of 3.0
•Must have a valid Driver's License
•Basic knowledge of MS Office (Word, Excel, Outlook, etc.) and an aptitude for learning new software applications.
•Ability and willingness to work weekends, and holidays based on assigned work schedule.
•Ability to successfully complete required drug and alcohol screening, background check, physical, and functional capacity examination, as well as pre-placement verification of the information and qualifications provided during the selection process.
•Requires frequent and extended time outdoors in all climates with proper personal protective equipment.
•Must be comfortable working at heights.
Preferred Qualifications:
•Graduate of the Mississippi Gulf Coast Community College, Bishop State Community College, Nunez Community College, River Parish Community College, Central Gulf Industrial Alliance, or NAPTA-endorsed Process Operations Technology Program.
•Military experience is welcomed, and veterans are encouraged to apply.
•Familiarity with reliability efforts for a variety of safety, environmental, and process-related issues.
•Ability to work effectively and cooperatively with a diverse team of coworkers, contractors, and internal and external customers.
•GPA greater than 3.0.
Relocation Options:
Relocation benefits will not be considered.
International Considerations:
Expatriate assignments will not be considered
IMPORTANT NOTE:
As part of the application process, you will be required to take an assessment that measures aptitude and work styles. We recommend you allow approximately 45 minutes to complete the assessment in one sitting. If you need to exit, your progress will be saved.
You will be immediately directed to the testing portal upon submittal of your application, at which point you will have 72 hours to complete the online assessment.
Once complete, your assessment score will be valid for 6 months (180 days).
Should you reapply for another Job Requisition within this timeframe that includes the Operations Assessment, you will be required to complete the application process and then click on the assessment link. This will resubmit your previous results.
Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
U.S. Regulatory notice:
Chevron is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information or other characteristics protected by applicable law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ********************.
Chevron participates in E-Verify in certain locations as required by law.
Auto-ApplyOperations Manager
Operations consultant job in Slidell, LA
External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Digital Operations Specialist
Operations consultant job in Gulfport, MS
Job DescriptionPosition: Digital Operations Specialist (DOS) Reports to: Digital Sales Manager WXXV is a media company innovating in the digital age. Our purpose is to serve the greater good of our communities in the MS Gulf Coast through a modern delivery of local news, impactful area events and innovative
marketing services that deliver measurable results for businesses of all sizes. Partnering with WXXV Strategic
Marketing Solutions means unlocking a local team of experts dedicated to your long-term business success. With the backing and support of one of the nation's largest privately held media companies, Morris Multimedia, we bring that rare combination of local heart and hustle with national amplification and know-how. Striving to serve the greater good of our communities, we ensure that our local customers are growing and thriving with our
strategic marketing solutions that include original content, multi-platform audience reach, and cutting-edge
attribution.
The Digital Operations Specialist (DOS) is a critical element in the success of the TV Station's digital business.
Essentially serving as a ‘project manager', this person works with internal departments, various vendor partners,
and an array of marketing tools to fulfill client or TV Station deliverables on time and on budget. Ultimately, this
person is responsible for making sure the deliverables meet and/or exceed client expectations after the sale.
The Digital Operations Specialist must be a well organized, detail-oriented, skilled, enthusiastic, positive and
resourceful individual with a keen aptitude for creative problem solving.
Here are the digital marketing products and services that are fulfilled by internal and external teams:
● Website Services: Wordpress & Shopify Website Design, Hosting, Domain, Security, Updates
● Content Services: SEO, Social Media Management, Email/Text, Video Production, Graphic Design, etc.
● Advertising Services: SEM/PPC, Targeted Display, OTT/CTV, YouTube, Social Media Advertising
● Software Services: Contesting, Business Listings, Reputation
● News Website: Display Ads, Video Pre/Post Roll, Deals, Content Sponsorships, Native Advertising
● News Mobile App: Display Ads, Video Pre/Post Roll, Content Sponsorships, Native Advertising
● OTT/CTV App on Roku/Amazon/Apple: Streaming TV ads, Native Advertising
● Daily Email Newsletter: Display Ads, Content Sponsorships, Native Advertising
● Non-Traditional: Event Marketing, Outside Media Partnerships, etc
DOS Responsibilities
Pre-Sale Support:
● Design sales collateral, templates for presentations in Canva/Google Sheets as needed
After a Sale:
● Assist in gathering all required account access and content/brand assets from the client.
● Put in insertion orders to kick off project tasks to be completed by internal/external fulfillment teams
Onboarding:
● Take an active role in ‘onboarding' conversations with client, fulfillment team and/or internal departments
Account Management:
● Hold internal departments and/or vendor partner fulfillment team accountable for meeting client expectations
● Monitor and communicate project updates via Basecamp (project management tool)
● Serve as the communication liaison between the client or salesperson and fulfillment teams
Reporting:
● Produce a client campaign report presentation monthly (mostly automated via Agency Analytics)
● Produce TV station website and mobile app analytics reports (mostly automated via GA4)
● Update the ‘Work In Progress' (WIP) google sheet weekly and ensure everything is running as ordered
Recon:
● Verify accuracy of invoices
● Assist Digital Sales Manager (DSM) in identifying upsell or improvement opportunities
Skills & Qualifications
● 1+ year of experience in a Project Management, Sales Assistant or Digital Marketing role
● Approachable, personable and resourceful problem-solver - always looking for the win-win
● Exceptional professional interpersonal, verbal, and written communication skills
● Exceptional organizational skills with meticulous attention to detail
● Highly-motivated with the ability to work both independently and in a cross-functional team setting
● Any experience in digital advertising platforms, website services, online visibility and content marketing
● Any experience working in Meta Business Manager and Google Ads Manager (administrative tasks)
● Any experience with tools such as Basecamp, AgencyAnalytics, Canva, Google Workspace (not required)
What We Offer
● Local, collaborative decision making as the only privately owned TV station in the area
● A family-like work culture where we prioritize our people and communities
● The opportunity to learn, gain certifications and potentially advance within the company
Compensation & Benefits
● Type: Full Time
● Compensation: paid bi-monthly (commensurate with experience)
● Benefits: 401k Match, PTO, Medical, Dental, Vision (significantly subsidized)
Employment at WXXV shall be based on merit, qualification, and competence. Employment practice shall not
be influenced or affected by virtue of an applicant's or an employee's race, age, sex, religion, color, national
origin, or disability. We utilize DMV & criminal background checks as a condition of employment. Females and
minorities are encouraged to apply.
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Operations Specialist
Operations consultant job in Gulfport, MS
Someone who would thrive in this role sees the "big picture", loves to solve problems, enjoys analyzing data to improve operational efficiency, has a knack for process improvement, and works great with a team as well as independently. The ideal candidate possesses outstanding communication skills, the desire for a career that makes a difference in the world, and thrives in a fast paced, multi-faceted industry.
Reports to: PC Manager
Minimum Qualifications:
+ Associate's or Bachelor's Degree in related field or equivalent relevant experience
+ Strong attention to detail and time management
Preferred Qualifications:
+ Excellent customer service
+ Eager to learn
+ Positive attitude
Working Conditions:
This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Supervisory Responsibilities: No
Essential Job Functions:
+ Accounts Payable and Receivable functions
+ Administrative support of inventory management and purchasing
+ Processing, verifying and reconciling vendor invoices
+ Ensure timely payment of expenses
+ Facilitate vendor returns of material
+ Analyze financial data in order to implement changes to improve profitability
+ Special projects and other responsibilities as assigned
CED is an Equal Opportunity Employer - Disability | Veteran
Operations Associate - Edgewater Plaza
Operations consultant job in Biloxi, MS
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
* Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
* Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
* Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
* Backroom standards: You keep the stockroom safe, clean, and organized .
* Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
* Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
* Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
Operations Manager II
Operations consultant job in Pearl River, LA
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Manager, you'll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we've been in the game since 1933!
**Position Summary**
The " **Ops Manager** " manages the operations and personnel for locations with approximately **_[For I, 1-130. For II, 131 - 370]_** truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Ops Manager must be able to accomplish results through direct involvement and limited delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location(s) performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder shop positions, the Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may also be a developmental position to prepare incumbents for the Senior Operations Manager role because **_w_** **_e allow you to carve out your own career path and promote from within_** , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!
Shop Location- **_Pearl River, LA_**
Shift- **_Monday - Friday, 1st shift_**
**_Bonus Eligible_**
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation (**************************************************************************************************************************************************** " by _Women in Trucking,_ one of _Fortune Magazine_ 's "World's Most Admired Companies (********************************************************************************************************************************************************** ", & one of "Reader's Choice Excellence Awards (****************************************************************************************************************************************************** " by _Inbound Logistics._ What about our green initiative...? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award (https://https/www.businesswire.com/news/home/**********5382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) "
Here is from people that work here!
********************************** Bbl6L1V6E
**Essential Functions**
+ Operations Management:Responsible for the execution of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.Directly involved in Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, and level loading work load to maximize efficiency and productivity.Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.Oversee the execution of the Automated Planning System (APS).
+ Labor Management:Provides management, training and development of all personnel assigned.Responsible for Performance Management of all assigned personnel.Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.Makes recommendations for future staffing based on changes to the business environment.Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning.
+ Customer Management:Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.Responsible for execution of customer communication protocol.Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.Conduct customer visits and annual reviews as required by the Customer Care Plan.
+ Financial Management:Responsible for implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.Responsible for the optimization of net maintenance cost per unit.Responsible for Customer Retention and Maintenance CSI through optimal execution of the Maintenance Promise.Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.Responsible for Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation, all liquid inventories to include fuel, DEF and oil.Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities.Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.Responsible for the successful execution of the Warranty process and maximizing warranty recovery.Ensure data integrity in the Shop Management Online system.
+ Asset Management:Directs his/her subordinates in maintaining the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.Evaluates needs and makes recommendation for shop tooling and equipment requirements.Responsible for the execution of Asset Management initiatives at the shop level.Management and oversight of vehicle specifications and vehicle in-service/out-service process.Provide input during business unit asset management review.Ensure all vehicles have required specifications in SAM.Responsible for successful execution of Parts Inventory management, policies and procedures.Collaborate with Rental in scheduling PM's, utilization of assets to be ready at all times, subs, VMI, and wash log.
+ Quality Management:Responsible for successful execution of Quality Inspections of PM & repairs, including In Process Reviews of non-PM work.Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center.Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list.Accountable for all Quality Metrics within the Shop.Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.Ensure Cleanliness and quality of repair for all maintained vehicles.Comply with Safety, State, and EPA regulations and requirements.
**Additional Responsibilities**
+ Performs other duties as assigned
**Skills and Abilities**
+ Demonstrated success at performance managing teams while leading, training, and developing the workforce, including effective delegation and oversight of assigned work
+ Understanding of labor, financial operating, quality, safety and asset processes and related metrics
+ Strong sense of personal accountability and a proven track record of achieving desired results
+ Ability to communicate effectively both verbally and in writing
+ Proficient in basic computer skills and in a Microsoft Office environment
+ Ability to work with reporting systems to pull data for analysis and decision making (preferred)
+ Demonstrated success to a safe work environment, quality execution, and customer service as evidenced by previous experience and performance track record
+ Experience using Microsoft word and excel intermediate preferred
+ Experience with Fleet Management Software preferred
+ Maintenance and Technical experience in a shop environment preferred
**Qualifications**
+ H.S. diploma/GED required.
+ Associate's degree preferred.
+ Bachelor's degree preferred.
+ Three (3) years or more experience in an operations environment or demonstrated success in a Ryder role required.
+ One (1) year to Two (2) years or more Supervisory experience required.
**Travel:** 1-10%
**Safety Sensitive**
Non-Regulated Tech
**DOT Regulated:** No
**\#LI-post** **\#INDexempt** **\#FB**
**\#LI-JJ**
**Job Category:** Maintenance
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$70,000
Maximum Pay Range:
$74,000
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************.
**Current Employees** **:**
If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** ._
\#wd
Easy ApplyOperations Specialist
Operations consultant job in Ocean Springs, MS
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs.
Essential Functions and Job Responsibilities:
Supports operations team with discovery and training as necessary with AdaptHealth processes.
Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
Develop and maintain working knowledge of current products and services offered by the company
Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
Navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Meet quality assurance requirements and other key performance metrics
Pays attention to detail and has great organizational skills
Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
Collaborate with the Operations Team on exceptions and solutions within workflow processes
Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
Assist with various projects and tasks as needed for various unique processes
Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
Participate in the effort to create training materials and train client engagement and service teams
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
National Operations Specialist
Operations consultant job in Lucedale, MS
We are seeking an empathetic, detail-oriented individual to join our team and be the welcoming face and voice of our mental health therapy practice. The ideal candidate should possess excellent communication skills, a compassionate demeanor, and the ability to understand and address the needs of our clients and staff. As the first point of contact, the National Operations Specialist will play a crucial role in creating a positive and supportive environment.
In this role, you will be responsible for managing the daily operations of the office, ensuring smooth administrative processes, and providing a warm and welcoming environment for our clients. Your organizational skills, strong interpersonal abilities, and commitment to client care will contribute to the overall success of our practice.
Responsibilities:
1. Front Desk Operations:
- Answer incoming phone calls, respond to scheduling requests and inquiries, and schedule appointments.
- Manage appointment calendars, ensuring accurate scheduling and timely reminders.
- Maintain confidentiality of client information and ensure compliance with privacy regulations.
2. Administrative Support:
- Manage client records, ensuring accuracy and confidentiality.
- Coordinate client intake processes, including gathering necessary information and forms.
- Assist therapists with administrative tasks, such as scheduling client sessions and billing
procedures.
- Respond to client inquiries for services from various referral sources.
- Perform quality checks with clients after their consultation.
- All other duties as assigned.
3. Communication and Client Care:
- Provide excellent customer service, addressing client inquiries and concerns in a
professional and empathetic manner.
- Liaise with therapists and clients to facilitate communication and ensure smooth session
transitions.
- Maintain a professional and compassionate demeanor while dealing with clients who may be
experiencing emotional distress.
4. Billing and Financial Management:
- Coordinate billing processes, including insurance information collection, sharing information
with the Billing Department, and communicating client copay and deductible information to clients.
- Collaborate with clients and insurance providers to resolve billing issues.
- Assist with financial record-keeping and generate reports as needed.
Requirements:
- Proven experience in a receptionist or customer service role, preferably in a healthcare or
mental health setting.
- Excellent interpersonal and communication skills.
- Strong empathy and ability to understand and connect with people from diverse backgrounds.
- Proficiency in computer skills, including the use of Google Workspace, scheduling software, electronic medical records (EMR), and general office applications.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Knowledge of insurance verification and billing procedures is a plus.
- Understanding of mental health practices and sensitivity to the needs of clients seeking
therapy services.
- Ability to maintain confidentiality and adhere to ethical guidelines.
- Empathy, patience, and a genuine desire to provide support to individuals seeking mental
health services.
- A positive and patient attitude, even during challenging situations.
- High school diploma; additional certification related to mental health care, medical billing and coding, and/or customer service is a plus.
Attributes:
- Empathetic: Understanding and sensitive to the needs and feelings of others.
- Patient: Able to remain calm and composed in stressful situations.
- Attentive: Pays close attention to detail and ensures accuracy in tasks.
- Adaptable: Flexible and able to adjust to changing demands or priorities.
- Team Player: Works collaboratively with colleagues to achieve common goals.
Facilities Operations Specialist Part-time
Operations consultant job in Gulfport, MS
Global Connections to Employment (GCE) is a nationwide team providing jobs for people with significant disabilities, including our war-wounded veterans. Since its establishment in 1986, GCE has helped match team members to fulfilling careers, from custodial services to facilities maintenance and food services, plus other business lines in between. Working with customers from the U.S. military, commercial business and community partners - as well as federal, state and local governments - GCE is one of the country's largest private employers of persons with disabilities. Learn more at GCE.org.
Overview
The Operations Specialist is a management position requiring subject matter expertise to assist project management staff and Senior Operations Management in overseeing performance and satisfaction of assigned GCE contract sites. The Operations Specialist maintains current knowledge of all industry standards and the latest technological advances in the Facilities Management field.
Role Requirements
Experience:
Must have a minimum of five (5) years of experience in management, supervision, operations, and/or contractual compliance in facilities maintenance services for commercial, federal, or industrial facilities.
Must have knowledge of current industry best practices for facilities operations & maintenance services.
Must possess a valid driver's license in the state they reside, have a satisfactory driving record, and be insurable under corporate policy.
Must meet eligibility requirements for work assignment on specified contract(s).
Must be able to pass all required regulatory/security background screening.
Physical Requirements
May travel to and from various locations and buildings throughout the year and in various weather conditions. Most work will take place indoors. May work with cleaning chemicals. Will be required to follow Emergency Operations Work Assignment per customer requirements. Schedules are subject to change. May require working early morning, mid-morning, afternoon, and/or evening hours and weekends and holidays.
While performing this job's duties, the team member is regularly required to bend, crouch, walk, climb stairs and ladders, reach above head, sit (to drive) and lift up to 40 pounds. Will occasionally be required to lift or move up to 50 pounds.
The mental demands, physical demands, and environmental factors described here represent those that a team member must meet to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To Apply
Interested applicants please visit ************************************* and complete the on-line application. If you require additional assistance, please call Human Resources at ************.
Global Connections to Employment, Inc. is an Equal Opportunity employer. Individuals with Disabilities and Veterans are encouraged to apply. Drug Free Workplace Employer, DRUG TESTING REQUIRED
Auto-ApplyConstruction Operations Manager
Operations consultant job in Gulfport, MS
The Construction Operations Manager (COM) oversees daily hub functions and acts as the "manager" for that location. Daily functions include providing sales support to company associates, overseeing hub personnel in the creation of material and labor estimates, creation of a project budget, involvement in the negotiation of contracts, providing support to field personnel on sold projects, and ensuring projects are completed on time and under budget. Responsibilities of the COM include:
* Hitting sales and profit goals
* Supporting stores in the service territory
* Managing direct reports
* Risk management during performance of hub functions.
A strong understanding of wood framed multifamily processes and procedures up to and including:
* Ability to read and understand blueprints
* Ability to read, understand and execute contracts
* AIA billing/ Schedule of values
* Labor relations
* Ability to take meetings with high level executives
* Type A personality
* 50% travel position
* Computer skills are a must
Responsibilities
* Ability to perform material and labor estimates
* Proficiency in managing project budgets
* Proficiency using Microsoft Office Suite
Qualifications
* Minimum 7-10 years of progressive responsibility managing in the construction industry.
* Extensive experience with AIA, AGC documents and contract standards.
* Experience managing direct reports.
84 Lumber Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 84 Lumber Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact ***********************.
* Minimum 7-10 years of progressive responsibility managing in the construction industry.
* Extensive experience with AIA, AGC documents and contract standards.
* Experience managing direct reports.
84 Lumber Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 84 Lumber Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact ***********************.
* Ability to perform material and labor estimates
* Proficiency in managing project budgets
* Proficiency using Microsoft Office Suite
Operations Manager (Project Manager III)
Operations consultant job in Bay Saint Louis, MS
Us:
At Aretec, Inc., we are catalysts for change within the federal government landscape. Specializing in advanced analytics, machine learning, data analysis, cybersecurity, and business optimization, we empower federal agencies to achieve their most critical missions. As a premier partner and prime vendor, we deliver innovative, high-impact solutions that address complex challenges and drive national progress. Our commitment to excellence and innovation positions us at the forefront of transforming governmental operations, enhancing efficiency, and making a lasting difference in the lives of citizens.
You:
You are a results-driven professional who thrives on maintaining operational excellence and ensuring mission continuity. You possess a strong background in cybersecurity operations, project management, and incident response. Your ability to lead during high-pressure situations, such as major security incidents or spikes in workload, sets you apart. You excel in balancing strategic oversight with hands-on support and take pride in developing processes that improve efficiency and security posture. You are passionate about supporting the federal mission and contributing to a team that upholds the highest standards of operational integrity.
What We're Looking For:
We are seeking an Operations Manager (Project Manager III) to ensure the continuity of operations across all task areas defined in the Statement of Work (SOW). This individual will assist the Program Manager with oversight, provide program development, and lead procedural responses to security incidents. In times of high ticket volume or major security events, the Operations Manager will perform Cyber Security Incident Response Team (CSIRT) functions.
Key Responsibilities:
Ensure continuity of operations across all Task Areas.
Assist the Program Manager with oversight of the Task Order.
Perform CSIRT functions during times of increased ticket handling, significant security events, or schedule shortages.
Develop and maintain the program development plan, including security gap assessments, policies, procedures, playbooks, training, and After-Action Reports.
Develop a procedural set of responses to security incidents for automation within Swimlane, incorporating the MITRE ATT&CK framework.
Lead coordination between teams to maintain operational efficiency and compliance with all SOW-defined deliverables.
Support cross-functional collaboration with SOC, engineering, and leadership teams to drive operational improvements.
Location: Staffed in the SOC at the Stennis Space Center. Security Clearance: Must be able to attain a Final TOP SECRET SCI Clearance and meet SCI eligibility (ICD 704) with no waivers or conditions.
The Skills We're Looking For:
Technical Expertise: Strong understanding of cybersecurity operations, incident response, and automation tools such as Swimlane.
Analytical Mindset: Ability to assess security events, analyze root causes, and develop efficient procedural responses.
Leadership Abilities: Proven experience leading operations or project teams in high-demand environments.
Communication Skills: Clear and professional communication across technical and non-technical audiences.
Commitment to Mission: Dedication to supporting the SOC's federal mission through proactive and continuous operational management.
Required Qualifications:
Bachelor's degree (BA/BS) or a minimum of five years of experience in security engineering, security operations, or incident response.
Must possess and maintain active ISC2 CISSP and CISM certifications (or other comparable certifications approved by the SOC PM).
The Expectations of the Job:
Day One:
Familiarize yourself with Aretec's mission, SOC environment, and operational workflows.
Begin building relationships with the SOC team and leadership.
Day Thirty:
Start assisting in daily operations oversight.
Participate in initial security assessments and procedural reviews.
Day Sixty:
Lead development of updated operational playbooks and procedural response frameworks.
Begin performing CSIRT functions as required during incidents.
Day Ninety:
Fully own the continuity of operations function across all task areas.
Actively manage the program development plan and mentor team members.
Identify opportunities for automation and process optimization.
Additional Notes:
Benefits
At Aretec, we believe that our employees are our greatest asset. We offer a comprehensive benefits package designed to support your health, well-being, and professional development:
Health, Dental, and Vision Insurance
401(k) Plan with Employer Match
Certification Stipends
Professional Development Opportunities
Flexible Work Arrangements
Paid Time Off and Holidays
Citizenship Requirement
Due to the nature of our federal contracts and the secure environments in which we operate, only U.S. Citizens can be considered for this position. This requirement is in compliance with federal regulations.
Equal Opportunity Employer
Aretec, Inc. is proud to be an Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristic.
Seasonal Stockroom Operations Associate
Operations consultant job in Slidell, LA
About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do * Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
* Replenish the sales floor as necessary based on sell through and seasonal changes
* Engage customers by greeting them and offering assistance with products and services
* Execute all product protection standards
* Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
* Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
* Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
* Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
* Accomplishing multiple tasks within established timeframes
* Following company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
* Other responsibilities as assigned
What Skills You Have
Required
* Excellent customer service skills and ability to multi-task with strong attention to detail
* Verbal/written communication and interpersonal skills
* No retail experience required
* Must be 16 years of age or older
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift.
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $12.50
Auto-ApplyOperations Manager
Operations consultant job in Long Beach, MS
ASP - America's Swimming Pool Company is America's premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.
Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.
Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.
We continue to grow and are seeking a solution-oriented and customer-focused General Manager to join our team. This position is responsible to provide excellent customer service, the ability to implement company marketing strategies, perform data entry and financial reporting, manage maintenance, service and renovation departments and communicate effectively with the business owner.
The ideal person for this position will enjoy a blend of indoor and outdoor work. They will be a self -starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service".
Responsibilities:
Success in this position will be determined by the following measurable results:
Handling customer relationship management with superior communication and setting realistic expectations
Execute all elements of day to day financials (receivable, payables, pricing, etc.)
Management of staff with daily oversight of PoolOps software program and weekly meetings.
Continual focus on employee retention and recruiting with an emphasis on continuing education by using the online training site.
Communicating to the owner daily/weekly any issues encountered and recommend possible solutions to those issues.
We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values):
Acting with Integrity;
Superior Knowledge;
Passion for the Company;
Customer Focus;
Accountability and Discipline;
Respecting Others;
Excellence in ALL we do; and
Safety First at all Times.
Requirements:
Requirements for this position are that you have:
(1) at least 1 year of management and/or accounting experience; swimming pool industry-related experiences preferred.
(2) a valid driver's license with a clean driving record; (3) the ability to lift up to 100 lbs.
No other specific experience is required as we will teach you the ASP methods designed to give our customers a great looking pool and to maximize your earning potential; however, a college degree and Certified Pool Operator License is preferred.
Bonus Potential:
This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year.
Benefits:
A company truck will be provided which you keep fully stocked with tools and chemicals. A company phone will be provided. You will receive paid vacation time following a qualifying period.
Next Steps:
If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position.
We look forward to learning more about you as you go through our hiring process.
Compensation: $40,000 per year plus profit sharing
ASP is the nation's largest and most trusted swimming pool cleaning franchise system with 257 locations across 20 states. Each location is independently owned and operated by a small business owner. Our locations experienced professionals service over 420,000,000 gallons of water each week- always with reliable, friendly service and a flat, affordable rate.
A Leader in the Swimming Pool Service Industry
ASP was founded by Stewart Vernon in 2002, and he still leads the franchisor today. He drives the company's vision of increasing efficiency and lowering prices with a proven system and technological advances which each location employs. For example, ASP's proprietary software platform, Pool Ops , automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool.
Follow @lifeat ASP to see what life is like working with an ASP team! #LifeatASP
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America's Swimming Pool Corporate.
Auto-ApplyDisability Management Consultant
Operations consultant job in Gulfport, MS
The Disability Management Consultant at Mississippi Power will oversee the company's drug and alcohol testing program and manage occupational and non-occupational medical and disability issues of employees to resolution in a manner which allows for appropriate medical care and is expedient, efficient, cost effective and consistent with Safety First and Our Values. This is accomplished by working closely with
Health & Medical Services team members, health care professionals, management, corporate legal counsel, Human Resources, and Safety.
JOB RESPONSIBILITIES
Oversee the company's drug and alcohol testing program as the primary designated employer representative (DER)
Serve as the liaison between the employer and drug and alcohol testing service providers, including laboratories, Medical Review Officers (MROs), and collection sites
Coordinate random, pre-employment, post-accident, reasonable suspicion, and return-to-duty drug and alcohol testing
Notify employees of required testing and ensure timely completion
Receive and review drug and alcohol test results, ensuring confidentiality and appropriate follow-up actions
Recommend removal of employees from safety-sensitive job duties, when necessary, based on test results
Maintain accurate records and documentation in accordance with DOT and company requirements
Provide training and guidance to supervisors on recognizing signs of substance abuse and proper testing procedures
Respond to audits and inquiries from regulatory agencies regarding the drug and alcohol testing program
Ensure that company drug and alcohol testing procedures are conducted in compliance with applicable laws and regulations
Provide medical consultation for on-the-job injuries prior to transport to a care facility when appropriately feasible
Serve as liaison between employees, health care providers, and management for coordination of care needs and a safe return to work consistent with provider recommendations and employer policies while under the guidance of leadership as well as the Company's Medical Director
Provide consultation and case management for occupational and non-occupational injuries and illnesses, FMLA, Fitness for Duty evaluations, ADA accommodation process, and Workers' Compensation cases including removal from work, job duty restrictions, return to work clearance, disability leave of absence administration (DLOA) and long-term disability (LTD)
Complete the FMLA return to work clearance process, coordinate with FMLA administration vendor, and provide support for employees related to the FMLA process
Consult with management regarding employee Fitness for Duty and coordinate related processes. Work closely with Employee Assistance Program (EAP) and Substance Abuse Professional (SAP) providers
Provide high quality customer service and ensure compliance with laws, regulations, and company policies governing FMLA, ADA, Employee Assistance Program, Workers' Compensation, OSHA, DOT, Drug & Alcohol testing and HIPAA
Serve as a trusted partner to all stakeholders and will be responsible for managing confidential and sensitive information
Establish and maintain accurate and up-to-date documentation of all case management activity, decisions, and communications
Provide support with the review process, revision and maintenance of essential job function documents
Provide support for pre-employment medical clearances as needed
Participate in the company's storm preparedness process by attending planning meetings and procuring and maintaining supplies, as well as providing virtual and onsite medical support during disaster restoration efforts
Support Health & Medical Services and Human Resources initiatives
Deliver training and presentations as needed
Responsibilities may vary based on business needs
Job Requirements
Education & Experience
Bachelor's degree in a health-related field or active RN license in Mississippi is preferred
Certified case management accreditation (CCM), Certification in Occupational Health Nursing (COHN), or Certified Disability Management Specialist (CDMS) is preferred
Minimum of two years' experience in case management or occupational/employee health is highly preferred
Knowledge of DOT drug and alcohol testing regulations (49 CFR Part 40) is preferred
Certified Designated Employer Representative (DER) is preferred
Knowledge, Skills, & Abilities
Working knowledge of drug and alcohol testing practices, disability management practices, Mississippi Workers' Compensation laws, Family Medical Leave Act regulations, Americans with Disability Act, 1973 Rehabilitation Act-Section 503, medical privacy regulations, Human Resources practices, OSHA regulations as they relate to physicals, medical records, recordkeeping and ergonomics
Strong verbal and written communication skills, including ability to communicate with confidence, credibility, and empathy
Strong customer service skills and ability to interact with employees of all job levels
Proficiency in recordkeeping and documentation practices
Ability to interpret and apply relevant policies and procedures
Ability to handle sensitive and confidential information with discretion
Efficient computer skills (Word, Excel, Outlook, PowerPoint, etc.) and ability to effectively move between multiple systems/programs to obtain & provide information
Well-organized with a focus on accuracy, thoroughness, and attention to detail
Ability to manage multiple projects and commitment to completing tasks timely
Ability to quickly adapt and adjust to constantly changing priorities
Ability to work easily in a team environment as well as ability and initiative to work independently
Available for and able to travel on short notice within the Company's service territory, with possible overnight stays
Available outside of normal business hours as needed for “on-call” assistance
Behavioral Attributes
Demonstrates high ethical standards and behaviors consistent with Our Values and Principle Centered Leadership
Demonstrates a high level of professionalism and cooperation
Team-player who fosters an inclusive environment
Customer-focused and committed to success
Demonstrates flexibility and adaptability with a positive attitude
Welcomes feedback and applies it appropriately
Auto-ApplyClerical Coordinator - Operating Room
Operations consultant job in Pascagoula, MS
Pascagoula Hospital | Full-Time | 8:30am - 5:00pm Monday - Friday | 2809 Denny Avenue Pascagoula, Mississippi, 39581 United States The Operating Room Clerk functions as a member of the Surgical Services team by performing clerical, receptionist and computer data processing activities as required to ensure efficient operation of Surgical Services. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
High school graduate or equivalent required. Graduate from a Medical Assistant, Unit Coordinator or similar training program preferred.
License:
N/A
Certifications:
N/A
Experience:
Previous clerical experience in the healthcare field preferred. Medical terminology preferred.
Reports to:
Surgical Services Business Manager
Supervises:
None
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
Digital Operations Specialist
Operations consultant job in Gulfport, MS
Digital Operations Specialist (DOS) Reports to: Digital Sales Manager WXXV is a media company innovating in the digital age. Our purpose is to serve the greater good of our communities in the MS Gulf Coast through a modern delivery of local news, impactful area events and innovative
marketing services that deliver measurable results for businesses of all sizes. Partnering with WXXV Strategic
Marketing Solutions means unlocking a local team of experts dedicated to your long-term business success. With the backing and support of one of the nation's largest privately held media companies, Morris Multimedia, we bring that rare combination of local heart and hustle with national amplification and know-how. Striving to serve the greater good of our communities, we ensure that our local customers are growing and thriving with our
strategic marketing solutions that include original content, multi-platform audience reach, and cutting-edge
attribution.
The Digital Operations Specialist (DOS) is a critical element in the success of the TV Station's digital business.
Essentially serving as a ‘project manager', this person works with internal departments, various vendor partners,
and an array of marketing tools to fulfill client or TV Station deliverables on time and on budget. Ultimately, this
person is responsible for making sure the deliverables meet and/or exceed client expectations after the sale.
The Digital Operations Specialist must be a well organized, detail-oriented, skilled, enthusiastic, positive and
resourceful individual with a keen aptitude for creative problem solving.
Here are the digital marketing products and services that are fulfilled by internal and external teams:
● Website Services: Wordpress & Shopify Website Design, Hosting, Domain, Security, Updates
● Content Services: SEO, Social Media Management, Email/Text, Video Production, Graphic Design, etc.
● Advertising Services: SEM/PPC, Targeted Display, OTT/CTV, YouTube, Social Media Advertising
● Software Services: Contesting, Business Listings, Reputation
● News Website: Display Ads, Video Pre/Post Roll, Deals, Content Sponsorships, Native Advertising
● News Mobile App: Display Ads, Video Pre/Post Roll, Content Sponsorships, Native Advertising
● OTT/CTV App on Roku/Amazon/Apple: Streaming TV ads, Native Advertising
● Daily Email Newsletter: Display Ads, Content Sponsorships, Native Advertising
● Non-Traditional: Event Marketing, Outside Media Partnerships, etc
DOS Responsibilities
Pre-Sale Support:
● Design sales collateral, templates for presentations in Canva/Google Sheets as needed
After a Sale:
● Assist in gathering all required account access and content/brand assets from the client.
● Put in insertion orders to kick off project tasks to be completed by internal/external fulfillment teams
Onboarding:
● Take an active role in ‘onboarding' conversations with client, fulfillment team and/or internal departments
Account Management:
● Hold internal departments and/or vendor partner fulfillment team accountable for meeting client expectations
● Monitor and communicate project updates via Basecamp (project management tool)
● Serve as the communication liaison between the client or salesperson and fulfillment teams
Reporting:
● Produce a client campaign report presentation monthly (mostly automated via Agency Analytics)
● Produce TV station website and mobile app analytics reports (mostly automated via GA4)
● Update the ‘Work In Progress' (WIP) google sheet weekly and ensure everything is running as ordered
Recon:
● Verify accuracy of invoices
● Assist Digital Sales Manager (DSM) in identifying upsell or improvement opportunities
Skills & Qualifications
● 1+ year of experience in a Project Management, Sales Assistant or Digital Marketing role
● Approachable, personable and resourceful problem-solver - always looking for the win-win
● Exceptional professional interpersonal, verbal, and written communication skills
● Exceptional organizational skills with meticulous attention to detail
● Highly-motivated with the ability to work both independently and in a cross-functional team setting
● Any experience in digital advertising platforms, website services, online visibility and content marketing
● Any experience working in Meta Business Manager and Google Ads Manager (administrative tasks)
● Any experience with tools such as Basecamp, AgencyAnalytics, Canva, Google Workspace (not required)
What We Offer
● Local, collaborative decision making as the only privately owned TV station in the area
● A family-like work culture where we prioritize our people and communities
● The opportunity to learn, gain certifications and potentially advance within the company
Compensation & Benefits
● Type: Full Time
● Compensation: paid bi-monthly (commensurate with experience)
● Benefits: 401k Match, PTO, Medical, Dental, Vision (significantly subsidized)
Employment at WXXV shall be based on merit, qualification, and competence. Employment practice shall not
be influenced or affected by virtue of an applicant's or an employee's race, age, sex, religion, color, national
origin, or disability. We utilize DMV & criminal background checks as a condition of employment. Females and
minorities are encouraged to apply.
Auto-Apply