Operations consultant jobs in High Point, NC - 254 jobs
All
Operations Consultant
Operations Coordinator
Operations Internship
Senior Operations Manager
Senior Consultant
Operations Specialist
Operations Vice President
Senior Director, Operations
Management Consultant
Business Operations Analyst
Field Consultant
Operations Advisor
Project Consultant
Associate Consultant
Senior Operations Analyst
Associate Business Operations Analyst (28857)
Dahl Consulting 4.4
Operations consultant job in Greensboro, NC
Title: Associate Business Operations Analyst
Job Type: Contract (12 months)
Compensation: $18 - $20 p/h W2
Industry: Chemical Manufacturing
About the Role
We are seeking an Associate Business Operations Analyst to support field operations for a leading global provider of water, hygiene, and energy technologies. This role focuses on managing operational processes for quick-service and full-service restaurant accounts, ensuring accurate reporting, billing alignment, and efficient installation workflows. You will play a key role in driving process improvements and supporting automation initiatives that enhance customer experience and operational efficiency.
Job Description
As an Associate Business Operations Analyst - Field Support, you will:
Process and verify construction reports for new and remodeled restaurant locations.
Respond promptly to inquiries from customers, account managers, and field teams.
Update and modify reports based on field feedback to maintain accuracy.
Submit installation order requests and set up account numbers in SAP and CRM systems.
Review and update billing information to ensure proper account alignment.
Collaborate with account managers to resolve billing discrepancies and support customer-facing communications.
Contribute to process improvement projects focused on workflow efficiency and automation.
Qualifications
Required
Associate degree in Business Administration or related field.
5+ years of professional experience, particularly in customer-facing and sales support roles.
Strong IT/technical aptitude to implement updated processes and troubleshoot systems.
Proficiency in SAP applications and CRM systems.
Intermediate Excel skills (pivot tables, formulas, data analysis).
Strong business acumen with adaptability to technology-driven solutions.
Preferred
Troubleshooting skills to support automation and sales initiatives.
Strong organizational skills with the ability to manage multiple tasks.
High attention to detail and accuracy.
Self-motivated and proactive approach to work.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
$18-20 hourly 3d ago
Looking for a job?
Let Zippia find it for you.
2026 Summer Operations Intern - Undergraduate
Reynolds American 4.7
Operations consultant job in Winston-Salem, NC
2026 Summer Operations Intern - Undergraduate Winston-Salem, North Carolina **Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.** **To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can't wait, let's shape it together!**
**REYNOLDS AMERICAN has an exciting opportunity for a 2026 Summer Operations Intern - Undergraduate** **in Winston Salem, NC or Clarksville, TN**
Operations interns may be selected to work in any of these areas: manufacturing, supply chain, procurement, or quality improvement projects. The focus is on Lean transformation, automation, and material efficiency.
**Your key responsibilities will include:**
+ Lead root cause analysis and help resolve line downtime issues
+ Benchmark vendors, suppliers, or Tier 2 procurement costs
+ Contribute to process documentation and digital work instructions
+ Partner with site managers, engineers, and procurement leads
**What are we looking for?**
We're looking for passionate, courageous and innovative students who are ready to take their ambitions global.
+ Pursuing an undergraduate degree with completed coursework in Industrial or Mechanical Engineering, Supply Chain, Operations Management, Data Analytics or equivalent majors
+ Lean/Six Sigma tools, Excel, engineering drawing review
+ Strong collaboration and communication skills
+ Must be willing to work in Winston Salem, NC or Clarksville, TN
+ Authorized to work in the United States without visa sponsorship
**WE ARE REYNOLDS AMERICAN-A member of the BRITISH AMERICAN TOBACCO GROUP**
At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at REYNOLDS AMERICAN.**
**BELONGING, ACHIEVING, TOGETHER**
Collaboration and teamwork underpin everything we do here at Reynolds American.We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.
**SALARY AND BENEFITS OVERVIEW**
**Wage Information**
Hourly Rate: Undergraduate Rate: $21.00 per hour / Graduate Rate: $38.50 per hour
**Benefit Information**
+ Leadership training opportunities
+ Roundtable Networking Events with senior leadership
+ Engagement Events with fellow interns
+ Generous salary
+ Housing stipends provided.
+ On-Site Health Fitness Centers at corporate, research and manufacturing locations
+ Participation in Reynolds American's award-winning 401(k) retirement savings plan including company contributions.
+ Confidential personal financial counselling service at no cost to you
Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!
Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email *********************. (**************************.)
$21-38.5 hourly 60d+ ago
Senior Director Distribution Center Operations
Ashley Furniture 4.1
Operations consultant job in Advance, NC
Senior Director of Distribution Center Operations - East Region Salary: $200,000-$220,000 Travel: up to 50% We're not looking for someone to sit in meetings and delegate. We need a proven operator who has led multiple high-volume distribution centers, rolled up their sleeves, and driven tactical execution tied directly to metrics. This role demands someone who understands the grind of operations-labor management, throughput, cost per unit, fill rate, safety, shipping accuracy, and knows how to move the needle at scale.
What You'll Do:
* Own the operational performance of several large-scale distribution and fulfillment centers (300K to 1.5M sq. ft.), each processing $12-$21 million in product weekly.
* Build, lead, and mentor site leadership teams, develop talent, and drive accountability.
* Establish and enforce operational discipline tied to productivity, safety, accuracy, and cost KPIs.
* Travel extensively across the East to work side-by-side with your teams, not from behind a desk.
* Design and execute plans for efficiency gains, process improvements, and network scalability.
* Lead through data, apply Lean and Continuous Improvement to root out waste and improve throughput.
* Ensure WMS and warehouse technologies are fully leveraged to optimize performance.
What You Bring:
* 12+ years leading multiple distribution center operations.
* Experience running complex ops across various geographies with P&L responsibility
* Deep tactical knowledge in labor planning, inventory control, order fulfillment, and transportation alignment
* Track record of implementing and sustaining operational excellence at scale
* Fluent in WMS platforms, continuous improvement, and warehouse KPIs
* Bachelor's in Supply Chain, Logistics, or related field, or equivalent experience
Who We Are
At Ashley, we're more than a business; we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It's the reason we're always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Benefits We Offer
* Health, Dental, Vision, and Employee Assistance Program
* Paid Vacation, Holidays, and Your Birthday off
* Generous Employee Discount on home furnishings
* Professional Development Opportunities
* Ashley Wellness Centers (location specific) and Medical Tourism
* Telehealth
* 401(k) and Profit Sharing
* Life Insurance
Our Core Values
Honesty & Integrity
* Without hesitation, he uses candor and is direct in communication
* Is tough-minded in working in and meeting the demands of reality
* Always tells the truth and follows through on commitments
Passion, Drive, Discipline
* Enjoys working hard and pursues work with energy, drive, and willpower to finish
* Is disciplined in developing consistency into work processes
* Is focused and relentless in achieving goals
Continuous Improvement/Operational Excellence
* Fights to take costs and waste out of the system
* Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems.
* Strives for more in all areas of work by developing measurements, setting goals, and then working on ways to exceed goals through problem-solving methods that look beyond the obvious
Dirty Fingernail
* Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself.
* Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities
* Takes a hands-on approach to tackle problems and demonstrates critical thinking through use of effective questioning…asking the 5 "Whys"
Growth Focused
* Understands the customer's needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs
* Is competitive by studying the competition and is aggressive in looking for ways to beat them
* Strives to be the BEST by improving the quality of processes, reducing costs, doing more business, being profitable, and growing the business
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.
$200k-220k yearly 60d+ ago
VP, Operations (GSO)
Haeco 4.2
Operations consultant job in Greensboro, NC
**About AAR Corp:** AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.
AAR's purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company's mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.
**The rewards of your career at AAR go far beyond just your salary:**
+ Competitive salary and quarterly bonus package
+ Comprehensive benefits package including medical, dental, and vision coverage.
+ 401(k) retirement plan with company match
+ Generous paid time off program
+ Professional development and career advancement opportunities
**Description:**
The VP Operations is responsible for ensuring the successful implementation and completion of the business plan, as well as overall functioning of the department for a division with a sales volume over $150 million.
**What you will be responsible for:**
+ Establish operational performance criteria and measurement tools.
+ Implement initiatives for efficiency improvements and sharing of best practices.
+ Maintain oversight of capability development and capital expenditure agenda.
+ Ensure maximum intercompany yield for AAR thru Trading and Services operational collaboration
+ Identify and address training needs.
+ IT infrastructure enhancements.
+ Periodic project management.
+ Ensure adherence to procedures that promote the health and welfare of all employees in the facility operating departments.
+ Primary responsibility for the overall function of the assigned divisions.
+ Promote the mission, vision, and values that AAR has developed in order to maintain a strong relationship with our employees, customers, and stockholders.
+ Successful implementation of any Business Plan Objectives.
+ Provide direction to the group to ensure that goals and objectives are met in the most efficient and effective way possible.
+ Ensure that employees have the skills needed to perform their job in order for the group to achieve the goals and objective desired.
+ Develop the employees in group in order for them to improve their ability to meet changes in their job requirements and in employee/customer demands.
+ Interface with other Divisional Managers as required during the applicable decision-making process.
+ All other duties as assigned.
**Supervisory Responsibilities:**
+ Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
+ Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
**What you will need to be successful in this role:**
+ **A&P Certificate with no previous regulator certificate actions**
+ **Masters degree (M.A.) or equivalent; or twelve years related experience and/or training; or equivalent combination of education and experience.**
+ **Commitment to company values and ethics**
+ **Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately Motivation: must maintain a positive attitude and strong work energy**
+ **Analytical skills: must be able to gather information and use data to determine cause and effect for complex problem solving**
+ **Continuous learning: ability to learn new procedures and adapt to change**
+ **Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems**
+ **Communication: excellent interpersonal and oral and written communication skills**
+ **Independent: must have the ability to carry out and follow through on tasks with minimal supervision**
+ **Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities**
+ **Problem Solving: ability to develop and implement new ideas to improve processes Leadership: demonstrated ability to lead people and get results through others Management: must possess coaching and development skills**
+ **Must maintain strict confidentiality and professionalism**
+ **Negotiating skills: must have confidence and the ability to be persuasive and assertive**
+ **Organization: very detail oriented and always prepared**
+ **Project management skills Strong customer orientation**
+ **Strong judgment and decision making**
+ **Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others**
+ **Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure**
**Physical Demands/Work Environment:**
+ The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment.
AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.
**Job Details**
**Job Family** **Operations**
**Job Function** **Production Mgt**
**Pay Type** **Salary**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
$108k-177k yearly est. 37d ago
Vice President of Operations, LTSS
Monarch 4.4
Operations consultant job in Albemarle, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:This Opportunity:The primary responsibility of the Vice President of Operations is to lead Monarch's long-term services in supporting, educating, and empowering people with developmental and intellectual disabilities and mental health to choose and achieve what is important to them.What You'll Do:
• Responsible for major clinical and administrative responsibilities delegated by the Chief Operations Officer as it pertains to behavioral, emotional, and medical issues associated with individuals with developmental disabilities/mental illness.
• Responsible for overall financial stability of programs as delegated by Chief Operations Officer.
• Will analyze and adjust accordingly to maintain program sustainability.
• Develops, plans, organizes, implements, and coordinates operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders.
• Uses a range of communication skills and strategies to establish and maintain mutual relationships with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services.
• Work with Performance Improvement Department to ensure the quality of programs, regulatory compliance, complaint resolution and use of best practices.
• Partner with Education department to identify, develop and present training related to services and operations, ensuring staff meet regulatory training timeframes.
• Supervises and leads a cross-functional team of professionals across the agency in sustaining quality services and development of new initiatives.
• Report and share information with the Chief Operations Officer to ensure he/she is kept fully informed on the condition of the organization and important factors influencing it. Prepare high quality written reports which succinctly identify organizational outcomes.
• Sets quantifiable goals, monitors work output, and evaluates results to ensure that departmental and organizational objective and operating requirements are met and are in line with the needs and mission of the organization.
• Maintain trainings as required and requested
• Demonstrate knowledge of emergency procedures and assist in crisis situations
• Demonstrate knowledge of and comply with all agency policies and procedures
• Complete all other relevant responsibilities assigned by the supervisor
• Driving and travel may be required
Education We're Looking For:Bachelors: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Developmental and Intellectual Disability Experience | 7 Years | Required Management experience in the field of intellectual developmental disabilities. | 4 Years | RequiredSchedule:Monday - Friday (8:00am - 5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
$114k-183k yearly est. Auto-Apply 4d ago
Plant Operation Consultant
Tata Consulting Services 4.3
Operations consultant job in Greensboro, NC
Must Have Technical/Functional Skills Manufacturing Operation Management (MOM)/MES execution/solution Experience Consulting experience in Digital plant operation /Exposure to Industry 4.0 concepts Experience in handling business transformation programs, preferably with consulting arms of companies like Capgemini, Cognizant, Infosys, Wipro etc.
Manufacturing Industry experience - Preferably Automobile, IMC, Chemical, Paper & Pulp, Metal
Be able to interpret the customers' business needs & should be able to develop customer centric solutions
Knowledge of process mapping tools like ARIS, Visio, Enterprise architect (EA)
Good to Have
Master of Business Administration or any Post Graduation
Go to Market or Pre-Sales experience
Exposure to Design Thinking, AI/ML, Data Science, SCADA, Plant Automation
Demonstrable evidence on Innovation, Thought Leadership & Subject Matter Expertise
Membership and certifications from industry standard bodies such as MESA
Awareness of plant floor IT support systems (network, infrastructure and servers) related to MES.
Roles & Responsibilities
Demonstrate Subject Matter Expertise and industry expertise on several of following topics; in terms of Methods, BPM Tools, Processes and world leading best practices
Business Process Management for manufacturing processes. Exposure to BPM tool will be an added advantage.
Manufacturing Operations Management (MOM) processes and functionalities across Production, Quality, Inventory, and Maintenance, Environment and Safety Areas
Lean Manufacturing Management
Component Assembly and fabrication processes
Productivity improvement and de-bottlenecking initiatives
Application of New Age Technologies (Social, Mobility, Cloud, Analytics, Big Data) to improve Manufacturing operations.
Direct experience gained within the manufacturing industry and / or a consulting firm
Demonstrable industry based subject matter expertise in relevant functions / client base
Exposure / experience in industry standard focus areas like LEAN, 6 Sigma, ToC , ISA-S95, MESA Model
Generic Managerial Skills, If any
Strong problem solving, leadership and communication skills.
Base Salary Range: $100,000 - $130,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
$100k-130k yearly 6d ago
Field Operations Coordinator
Allen Industries Inc. 4.4
Operations consultant job in Greensboro, NC
Exciting Opportunity: Field Operations Road Warrior
Are you a detail-oriented professional with a passion for project management and the sign industry? Allen Industries is seeking a dynamic Field Operations Coordinator to join our team!
Position Overview
As a Field Operations Coordinator, you'll be the crucial link between our company, customers, and installation teams. You'll supervise and support install teams on-site, manage pre-install, install, and post-install activities, and ensure smooth operations both domestically and internationally.
Key Responsibilities
NOTE: 85% TRAVEL REQUIREMENT included Extended Stays
Act as a direct liaison between Allen Industries, customers, and contractors
Assist in planning and coordinating installation teams and dates
Conduct field surveys and communicate site conditions to relevant departments
Monitor job site safety and security
Supervise installations to meet company standards
Complete punch lists and coordinate final inspections
Qualifications
High school diploma or GED required
Technical school training or certification preferred
Experience in project management, sign industry, or construction
Advanced computer proficiency, including Microsoft Office Suite
Valid U.S. Passport
Skills & Competencies
Strong analytical and problem-solving abilities
Excellent organizational and time management skills
Ability to work independently and handle multiple priorities
Leadership skills with a focus on results
Understanding of architecture, construction drawings, and profit margins
Physical Requirements
Ability to lift up to 70 lbs. individually and 100 lbs. with team assistance
Comfortable with standing, walking, and various physical activities
Visual acuity for detailed work and safety procedures
What We Offer
Full-time, exempt position with competitive salary
Opportunity for up to 85% travel, including extended stays
Dynamic work environment with exposure to various job sites
Excellent benefit package including medical, dental, vision, paid time off, paid holidays, supplemental STD, LTD and Life Insurance and 401k with company match.
General Disclaimer: The duties listed above are intended only as illustrations of the various types of work that may be performed. Other duties may be assigned as needed by the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Allen Industries is an Equal Employment Opportunity, Affirmative Action Employer. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital, disability or veteran status.
$36k-50k yearly est. 22d ago
Senior Director, DTC Fulfillment Operations
Sports Endeavors Inc. 4.7
Operations consultant job in Mebane, NC
Job Title: Senior Director, DTC Fulfillment Operations Department: Distribution Reports to: Vice President Fulfillment Center Ops Job Purpose The Senior Director, DTC Fulfillment Operations is responsible for taking the direct to customer distribution operations to the next level of operational excellence. This position is responsible for the management, strategy and execution of the picking, packing, physical storage, and replenishment operations. This position will be responsible for developing and maintaining internal and external partnerships, driving team development, and ensuring best practices for efficient fulfillment.
We are seeking a dynamic, hard-working professional with a strong focus on customer service and a desire to work for a fast-paced, entrepreneurial organization. In addition to exceptional leadership and analytical skills, you must have a "roll-up your sleeves" attitude.
Major Accountabilities/Essential Duties
* Participate as an active member of the organizational senior operations leadership team.
* Lead and oversee all aspects of Distribution including a 4-shift rotating 24/7 operation during our peak season from June through September.
* Lead managers and directors in areas of picking, packing, replenishment, and physical storage.
* Optimize operational resources while executing cost reductions and inventory controls
* Oversee all shipping and inventory initiatives ensuring capacity, automation, and continuous improvement.
* Drive operational excellence, combining both strategic and tactical change, and develop an operational leadership team that has the skills, responsiveness, ability, and commitment to meet or exceed required business results.
* Interface with key contacts outside the company, including customers, suppliers, and partners to optimize supply chain performance.
* Provide general leadership/coaching in developing and enabling capabilities to support the implementation of key systems to improve shipping, receiving, and inventory fundamentals.
* Actively manage career development of direct reports. Review performance and provide coaching, counseling, and mentoring as required to increase performance. Ensure identified development needs of staff members are met by job opportunities and training.
* Work closely with Inventory and Demand Planning, Order management, and Team Sales with requirements and to reduce rework.
* Achieve monthly goals in safety, quality, volume, and cost.
* Ensures orders are shipped to guarantee on-time customer deliveries, demonstrating the highest level of quality control.
* Develop partnerships with outside carriers in shipping; establish quality transportation services.
* Assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities.
* Responsible for meeting the overall operational financial performance. Ensures and holds direct reports accountable for meeting and controlling operating expenses and established targets.
* Develops operating budget of distribution, production and logistics.
* Works with accounting weekly, monthly, and annually to manage spend, develop modelling on programs, develop standards, report on standards, manage to budget assumptions.
* Responsible for setting Safety and Operational Excellence in the warehouse.
* Implement efficiency improvements which may include standardization of information management systems, safety, reliability and vehicle maintenance.
* Promotes a learning culture to achieve high performance in distribution, safety and quality.
* Collaborates with facilities leadership and human resources to ensure a safe work environment. Ensures employees follow OSHA standards.
Requirements
* Understanding/Experience with Distribution Management Systems, automation solutions, and technology.
* Must be hands-on and lead by example, balancing both the tactical and strategic.
* Demonstrated capabilities in developing partnerships with internal stakeholders and managing matrix relationships.
* Decisive, yet collaborative, with strong motivational and leadership qualities; excels at morale and team building within the organization.
* Open and balanced management style, with the ability to appropriately delegate responsibility, while staying involved in the details of the business to ensure performance meets or exceeds planned objectives.
* Strong communicator who is candid, direct, and respectful at all levels.
* Highly responsive, ethical, and responsible behavior with a professional approach and a desire to be held accountable for results.
* An ability to adapt and be able to deal with ambiguity and rapid change.
* Strong team builder who has the demonstrated ability to attract, recruit, develop, and retain talent. A leader who creates loyalty, trust, and following, and can instill a culture of accountability and focus on performance.
* A minimum of 10-15 years of experience in supply chain operations, including at least 10 years in leadership roles.
* Experience in inventory and order management cross functional partnership
* Demonstrated ability to drive change and generate meaningful results through processes and people, rather than technology investment.
* Strong business acumen with a history of operational excellence, and experience managing costs and profitability.
* Deep experience implementing and working in heavily automated distribution environments.
* Proven hands-on project management and change management experience and someone who can see the big picture, but comfortable in executing tactical issues.
* Excellent communication skills (written and verbal), organizational, analytical and problem- solving skills, along with attention to detail
* Strong team builder who has the demonstrated ability to attract recruit, develop and retain talent. A leader who creates loyalty, trust and following, and can instill a culture of accountability and focus on performance.
* A Bachelor's degree is preferred. Degree focus on operations or engineering desired.
* Strong Microsoft Office skills including Excel, Word, and PowerPoint.
Physical Demands
* Regularly sit, stand, talk, hear, reach, stoop, kneel, climb.
* Occasionally lift, carry, push, and pull up to 50 lbs.
* Regular, predictable attendance is required
* Specific vision abilities include close visual acuity to perform activities such as: preparing and analyzing data, transcribing information, using a laptop, and reading.
Work Environment
Production/warehouse
Benefits & Perks
We offer Medical, Dental & Vision Plans, Company-Matching 401k Options, Flexible Vacation & Personal Days, Tuition Reimbursement Program, Generous Product Discounts, and much more!
About Sports Endeavors
A family-owned company since 1984, Sports Endeavors is made up of players, coaches and passionate fans. Together, we help people pursue their passion for sport by delivering unrivaled service and selection, expert advice and stories of inspiration. Our brands include: Soccer.com, World Soccer Shop and 431 Sports.
Headquartered in Hillsborough, NC, and with our Customer Fulfillment Center located in Mebane, NC, the "home field" for Sports Endeavors, LLC is North Carolina's vibrant Triangle region that's also home to Chapel Hill, Durham, and Raleigh. We are proud to foster a collaborative and creative workplace, with a culture based on integrity and respect
$113k-166k yearly est. 37d ago
Senior Cyber Recovery Operations Advisor
Carebridge 3.8
Operations consultant job in Winston-Salem, NC
Locations: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
PLEASE NOTE: This position is not eligible for current or future VISA sponsorship.
The Senior Cyber Recovery Operations Advisor (Infrastructure Services Analyst Sr Advisor) is a member of the Cyber Recovery Operations team that manages and operates the Elevance Health Cyber Recovery Environment. The Cyber Recovery Environment consists of hardware and software platforms that will be used to recover the most critical business functions in the event of a malware or ransomware attack. You will solve problems, perform analysis, research, and test functions for systems and networks.
How you will make an Impact:
* Provides trouble resolution on complex problems; serves as an escalation point for the most complex systems issues or resolutions; develops root cause analysis activities that resolve significant system issues.
* Provides advanced trouble resolution and serves as point of technical escalation on complex problems.
* Provides advanced technical guidance and leadership to the technical engineers within the organization.
* Represents major upgrades and business system replacements in change control.
* Develops reports supporting strategy and direction for management.
* Acts as a subject matter expert among peers, with manager and senior management.
* Take a leadership role in the day-to-day activities to drive and facilitate the annual cyber recovery exercise program and will be a point person for audit and compliance.
* Will develop cyber recovery exercise plans, coordinate work efforts of the Elevance Health teams that must participate in the exercise activities, and will oversee the work of our infrastructure managed services provider team members who support cyber recovery exercise activities.
* Will also respond to both internal and external audits and coordinate work activities with security and compliance teams.
* Will manage the creation and periodic updating of policy and procedure documentation.
Minimum Requirements:
Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years of experience in one or more of the following: information systems, computer networking, telecommunications, systems development and management; significant experience with multiple technical and business disciplines; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Experiences and Competencies:
* Design, implementation, and operational support experience with several of the following IT Infrastructure technologies: physical server, virtualization technologies, storage, network (IP addressing, routing, DNS, DHCP), firewall, load balancer, backup and recovery, Windows / Linux / AIX operating systems, Mainframe, database, and cloud infrastructure (AWS, Azure, GCP).
* Good understanding of cyber recovery principles, practices, and technologies.
* Ability to manage multiple projects, set priorities, and meet deadlines.
* Strong organizational skills to coordinate resources and stakeholders effectively.
* Strong decision-making skills and the ability to motivate and inspire others.
* Ability to convey complex technical concepts to non-technical stakeholders.
* Experience in preparing reports and presentations for executive audiences.
* Experience in developing and managing cyber recovery incident response plans.
* Ability to coordinate effectively during security incidents and ensure a timely response.
* Knowledge of regulatory requirements such as GDPR, HIPAA, or SOC 2.
* Strong interpersonal skills to collaborate with internal teams and external partners.
* CISSP or other IT Security related Certifications a plus.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$68k-103k yearly est. Auto-Apply 60d+ ago
Senior Operations Manager
Energizer Holdings, Inc. 4.9
Operations consultant job in Asheboro, NC
What you'll love about this job Data Driven Decisions | People Leader | Total Rewards Package | Relocation Package Considered This is Energizer Holdings, Inc. Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we're a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.
Position Summary
The Senior Operations Manager will provide leadership and direction in a fast-paced, multi-shift battery manufacturing facility having continuous accountability for colleague safety, product quality, and the achievement of key performance objectives within the Value Stream and those reporting to this position.
Responsibilities
* Build and lead key team of 4-8 salary direct reports and indirectly 400 hourly colleagues across multiple shifts
* Team Leadership of strategic transformation project involving installation, staffing, ramp-up, and leadership of Value Stream process flow for new packaging operations
* The leadership of DDS (Daily Direction Setting) and Value Stream (VS) execution
* Balances short-term business delivery with longer-term strategic priorities (Safety, Quality, Cost and schedule adherence/attainment)
* Drives a continuous improvement culture that supports strong root cause analysis
* Supports employee involvement at all levels of the organization driving a culture of "make it right the first time"
* Supports a zero loss and total employee ownership mentality
* Participates with the development of VS specific financial commitments and the development of annual budgets
* Provides clear goals for direct reports and provides regular feedback and coaching
* Develops others within the VS to enable them for future roles within the business
* Leads cross-functional teams
* Thorough understanding of VS specific product costs including DL, VE, Period, and Major Maintenance
* Provide coaching and mentoring to develop an Energizer culture of integrity, respect, and a passion for winning
* Summarizes and shares key operational results with plant management monthly
* Collaborates with all operational team members towards meeting plant-specific objectives
* Establish and maintain effective working relationships with contract labor supplier
* Builds Relationships amongst colleagues at all levels of the organization
* Success developing individual contributors and future leaders in the business
* Cultivate a winning culture that will drive our business and build a bright future for our brands, our products, our customers, and our consumers
* Key relationships internally include Distribution, External Suppliers, Integrated Supply Chain, IT, Accounting/Finance, and HR
* Time spent between office and manufacturing environment
What we are looking for
* Solid experience working in Integrated Work Systems (IWS) and Lean Manufacturing organizations
* 10+ years of Value Stream Management or Production Management experience in a manufacturing environment
* Bachelor's degree or 15-20 years relevant experience
* Financial Acumen related to product costs and thorough cost & systems (i.e, SAP) understanding
* Results-focused - Achieving our Safety, Quality, Cost, Delivery, and strategic objectives
* Demonstrated passion for customer focus
* Demonstrated ability to envision, energize, engage, and enable a team through role-modeling and execution of plans
* Understanding of engineering projects and processes
* Work hours to allow frequent interaction and ability to deliver business results to colleagues working all shifts
* Some travel within the US
What we prefer
* Robust Daily Direction Setting (DDS) and Daily Management Systems (DMS) experience
* CPG - High Speed Manufacturing Environment
* Strong leadership skills - staying calm in emergencies and data-based decision making
* Experience with Tableau, PowerBI or equivalent dashboards
* SAP experience
Come join us!
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.
Total Rewards Package
The salary range for this position is USD $128,000.00/Yr. - USD $169,000.00/Yr.
Actual base salary offered to a candidate may vary based upon factors including, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
Bonus: This position is bonus eligible.
Energizer strives to create a supportive work environment centered around colleagues' professional and personal well-being. Our total rewards package provides comprehensive benefits to attract, retain, and protect our colleagues - including health and welfare insurance, parental leave, paid time off, and retirement savings plans.
About the Company At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we've spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers.
We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions-we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen.
Tanger team members are our most important asset, and we're proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together.
About the Role
In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a
Senior Manager, Technology Security & CSOC Operations
This role offers the opportunity to work both independently and collaboratively,
supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.
About the Tanger Perks:
* Competitive salary
* Generous Suite of Medical, Dental, and Vision Benefits
* 401(k) match
* Paid PTO and Holidays
* Paid Volunteer Hours
* Team Member Paid Leave Programs
* Tuition Reimbursement
* Wellness Incentives
* Group Life and Disability Insurance
* Voluntary Benefits
* Team Member Discounts
* And more…
How can you contribute to what we do?
Please note: This role is on-site at the corporate office 4 days per week. This role is not a cybersecurity position.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
* Manage relationships and contracts with third party security providers, ensuring that they meet and exceed Tanger's expectations including hiring, training and adherence to policies and procedures.
* Identify and recommend appropriate measures to manage and remediate discovered or potential vulnerabilities and see recommendations through.
* Pursue scalable automated security solutions that provide meaningful data to better inform strategies and tactics.
* Partner cross-functionally with key business stakeholders to influence and ensure alignment and support for security operations and initiatives.
* Manage, plan and forecast the operational and capital budgets for the Tanger security technical program.
* Identify and work with security integrators to develop ways of working, project timelines and processes for execution of projects and service after implementation.
* Manage technical security resources for security operations center (CSOC). Help develop, manage and execute security operations to provide protection of company assets and people.
* Develop pro-active preventative maintenance plan for equipment to prevent or mitigate down time of technical security equipment.
* Maintain close working relationship with IT group for integration of security software and hardware.
* POC with IT group for day-to-day operation, service, integration and enhancements, etc. of security software and hardware.
COMPETENCIES:
This list is illustrative only and not a comprehensive listing of all functions and tasks performed by incumbents of this class.
* Experience partnering with members of the security and intelligence community, and a very strong network of security resources, contacts and established relationships
* Demonstrable record of delivering critical security solutions within tight time frames, with multiple stakeholder groups, and competing priorities
* Exceptional leadership skills including visioning, strategic planning and critical thinking
* Strategic, but also detail-oriented and hands-on
* Ability to evolve security strategy based on research, data, business direction, and industry trends
* Strong business and financial analytical capabilities and the ability to communicate, collaborate and earn trust with internal stakeholders across the company's functions
* Ability to work under pressure in stressful, high-profile, sensitive and rapidly changing situations
* High degree of integrity and able to maintain confidentiality
* Excellent verbal and written communication skills
* Ability to read, write and comprehend the English language, and excel at both verbal and written communication
* Adhere to Tanger's Values: Integrity, Inclusion, and Innovation
REQUIRED EDUCATION AND EXPERIENCE:
* Bachelor's Degree from an accredited university or equivalent work experience
* 5 years of experience in working and leading a corporate or government SOC, CSOC or GSOC
* Familiarity with Genetec VMS and threat intelligence platforms such as TopoONE or Dataminr
PREFERRED EDUCATION AND EXPERIENCE:
* A Bachelor's degree in Technical Security Management, Information Systems Management or related field.
* Certifications in technical platforms
* Familiarity with drones and robotics is a plus
#INDSJ
Experience the difference and be a part of our extraordinary team!
EEO and E-verify
Tanger values diverse perspectives, backgrounds, and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach, which includes policy development, training, goals, and targets, is aimed at fostering a fair, inclusive, collaborative, and innovative culture.
Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need.
Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing:
**********************.
All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered.
E-Verify is a registered trademark of the U.S. Department of Homeland Security EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management, LLC participates in E-Verify.
$89k-112k yearly est. Auto-Apply 39d ago
Operations Development Intern
Ralph Lauren 4.5
Operations consultant job in Kernersville, NC
Ref #: W171755 Department: Administrative Services City: Kernersville State/Province: North Carolina Workspace Description Pay Range Max Pay Range Min Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Our compensated 10-week Corporate Internship Program is designed to give undergraduate students a challenging, hands-on experience in the retail industry.
Essential Duties & Responsibilities
* Strong understanding and appreciation of the Ralph Lauren aesthetic, brand heritage, and the retail industry
* Ability to manage multiple priorities, meet deadlines and deliver results with attention to detail
* Thinks strategically to seize opportunities and solve problems
* Active listener with strong communication; clearly communicates ideas, both written and verbally
* Experience with time and motion analysis tools, including time study and time standard development
* Gain experience in warehousing/distribution operations including significant planning, analysis, and quantitative experience preferred
* Advanced skills in Microsoft Office applications, including Excel, Access, PowerPoint, and Word
* Knowledge of Microsoft Project is a plus
* Knowledge of AS/400 systems (i.e. Manhattan Associates WM/PkMS) is a plus
* Junior class rank or above working towards a degree in industrial engineering or heavy math related major
* Willingness to spend time on the warehouse floor, working with employees to develop and maintain engineered time standards
* Excellent written and verbal communication skills
* Ability to write and deliver compelling presentations to facility leadership team
* Available the entire duration of the 10-week internship.
Experience, Skills & Knowledge
* Plan, organize, and lead the implementation and maintenance of engineered time standards for Fulfillment & Distribution Center activities
* Partner with Operations Management to identify needs and develop solutions through the collection, analysis, and reporting of operations data
* Work with Operations Management and Process Teams to identify and document best practices in each operation of the facility
* Develop and interpret productivity reporting tools for Fulfillment & Distribution Centers
* Time study and time standard development
* Generate new ideas and methods for enhancing process improvement and partner with Operations Management to achieve business results
* Communicate regularly through meetings, feedback sessions, and written communications to ensure the proper exchange of information regarding company and departmental performance, policies and procedures, and employee feedback
* Lead projects as requested
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
* < Back to search results
Apply now Share Share Operations Development Intern with Facebook Share Operations Development Intern with Twitter Share Operations Development Intern with a friend via e-mail
Job Notifications
Sign up to receive job notifications.
Notify Me
$28k-34k yearly est. 7d ago
Business Operations Manager
Netceed
Operations consultant job in Winston-Salem, NC
Job Profile
The Business Operations Manager is responsible for managing Netceed's Business Operations and Network Solutions teams and helping maximize revenue through the program's efficiencies. A successful candidate will not only manage a successful team but also strive for process improvement.
Responsibilities
Business Operations Management
Manage business operations lifecycle to ensure processes are running efficiently and support company goals.
Ongoing analysis of business processes to identify improvement opportunities that drive efficiencies and revenue.
Collaborate closely with cross-functional teams, including Sales, Purchasing, Finance, Operations, Engineering, and Product Line Management to ensure seamless communication and coordination of activities related to customer orders and account management.
Develop, manage and measure the effectiveness of the business operations team results thru KPI's and SLA's.
Regular monitoring of business operations processes to ensure continued improvements.
Develop and structure root cause analysis methodology, ensuring proper traceability and resolution of action plans.
Design sales programs for use by the customer care team based upon marketing initiatives, customer needs and industry trends.
Provide reporting to the sales team to help drive revenue and improved customer experience.
Team Management
Utilize established reporting tools to manage weekly, monthly, and quarterly performance.
Build an efficient Business Operations team that maximizes customer satisfaction and revenue.
Meet with full team monthly to review team performance, lessons learned, share successes, and implement new monthly plans.
Implement individual goals that align with and support company vision.
Meet with individual team members at a standard reoccurring frequency (bi-monthly or more frequently as needed) to drill down to individual performance.
Timely coaching and feedback to employees, including administration of performance plans and corrective action.
Represent the organization with professionalism, integrity and customer-centric approach always.
Requirements/Key Experiences
5+ Years of Sales Operations Management experience required.
Proven process improvement background.
Possess a strong understanding of inventory levels and sales trends; materials distribution/supply chain experience a plus.
Six Sigma certification preferred.
Knowledge of computers and relevant software applications.
Customer service orientation with excellent telephone skills .
Able to work in fast-paced, self-directed environment .
Able to multi-task and strong attention to detail.
Excellent verbal and written communication skills
Professional personal presentation
Decision-making, problem resolution and creative thinking skills
Ability to travel 2-3 times per quarter
Ability to work in a true team environment
Ability to utilize a computer keyboard, computer monitor, and telephone.
Must be able to read, write, and speak English.
$64k-117k yearly est. 19d ago
Senior Mortgage Insurance Operations Analyst
Anza Mortgage Insurance Corporation
Operations consultant job in Winston-Salem, NC
About the role
Responsible for supporting and executing end-to-end processes within the Servicing & Claims Administration department, from MI activation through claim payment. This role plays a key part in ensuring operational excellence, compliance, and customer satisfaction across the ANZA MI portfolio. Deliver stellar customer service to ANZA MI Customers (Internal and External, Vendors and Business Partners)
What you'll do
Deliver exceptional service to all ANZA MI stakeholders, including internal teams, external clients, vendors, and business partners.
Ensure adherence to all Servicing & Claims policies and procedures as defined by the MI Operations Group.
Manage operational workflows related to mortgage insurance servicing and claims with a focus on accuracy, efficiency, and compliance.
Support client use of the Online Self-Service Portal and provide troubleshooting or guidance as needed.
Collaborate cross-functionally to support other departments, promote teamwork, and contribute to the broader goals of the organization.
Monitor and report on key operational metrics, service levels (SLAs), and performance trends.
Analyze customer behavior and operational trends to identify areas for improvement or automation.
Drive continuous improvement by identifying and implementing process enhancements and automation opportunities.
Support production reporting and trend analysis for operational planning and decision-making.
Participate in system testing, report validation, and quality control efforts.
Assist in the preparation for and execution of internal, external, and SOX audits.
Provide training and support for newly hired team members.
Manage and resolve escalated issues and complex service inquiries with professionalism and attention to detail.
Contribute to strategic initiatives and cross-functional projects as assigned.
Develop and maintain a comprehensive understanding of mortgage insurance operations (servicing and claims)
Qualifications
Proven expertise in managing servicing inquiries and requests with accuracy and professionalism
Strong knowledge of claims processing, including both initial and supplemental claims
Exceptional time management abilities, with demonstrated skill in balancing multiple priorities and meeting tight deadlines
Superior written and verbal communication skills, with the ability to convey complex information clearly and effectively
Strong active listening and interpersonal skills
Demonstrated excellence in customer service and conflict resolution, ensuring positive outcomes for all parties
Well-developed research and decision-making capabilities
Experience mentoring and coaching peers or junior team members
Ability to thrive both independently and collaboratively within a dynamic, fast-paced environment
Proactive and resourceful problem solver with a focus on innovation and continuous improvement
Self-motivated and results-oriented, with a strong sense of ownership and accountability
Proven ability to navigate cross-functional collaboration, managing relationships and expectations across multiple stakeholders
Skilled in handling sensitive or complex situations with tact, diplomacy, and professionalism
Strong relationship management and interpersonal skills
Unwavering integrity and ethical standards
Proficient in Microsoft Office Suite, Google Workspace, Adobe Acrobat/Acrobat Pro, collaboration tools (e.g., Slack, Teams), and the Windows operating system
Experience:
5+ years relevant experience required
Education:
Bachelor's degree or equivalent experience preferred
What we offer
We're committed to creating an environment where our team members can thrive both professionally and personally. We currently offer:
Competitive Compensation - Including salary and performance bonuses.
Comprehensive Benefits - Health, dental, vision, and mental wellness support.
Retirement Savings - 401(k) with company matching.
Career advancement opportunities with business growth.
Inclusive Culture - A diverse, collaborative, and supportive workplace where every voice is valued.
Perks & Extras - Generous PTO, team events, wellness programs, and more.
$71k-99k yearly est. 60d+ ago
Operations Coordinator- Service (Raleigh/Greensboro)
TK Elevator 4.2
Operations consultant job in Greensboro, NC
The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Coordinator- Service in Raleigh/Greensboro, NC. Responsible for performing all administrative duties associated with processing service contracts, customer changes and supporting the service sales department as needed.
ESSENTIAL JOB FUNCTIONS:
* Reviews service contract booking packages. Includes completing customer number request forms, reviewing and completing Installed Base forms and verifying the service contract transmittal forms. Creates branch service file and mechanic file.
* Ensures that customer change forms are accurate and forwards to regional contract administrators. Completes service contract change requests and attaches all relevant information to existing contract.
* Verifies all information on new EDS sheets and updates contact information in service contracts. Searches databases, customers, Installed Base and service contracts for existing information.
* Runs mass escalation report. Includes exporting and formatting report into Excel and forwarding to branch manager for review. Special Price list escalations
* Receives and reviews final acceptances from construction and modernization departments. Processes owner and unit changes as necessary.
* Prints special deck invoices and mails to customers. Prints service contract invoices upon request from customers or branch.
* Participates in monthly A/R conference calls with Regional Collectors. Actively pursues and follows-up on A/R items.
* Prepares and submits credit memos. Actively cleanses unapplied credits and submits washout requests as necessary.
* Assists with processing certificates of insurance for service jobs.
* Maintains PCard for use by branch.
* Supports sales efforts as needed.
* Performs other duties as assigned.
* Maintains Board Inventory and conducts annual inventory
* Maintains safety SIR and uploads documents to SafeTKE
* AP- hand code invoices without PO-daily report-Expected receipts report
* Office Supplies/Forms
* UPS-shipping and statements
* Spreadsheet for cancellations to Branch Manager
* Performs other duties as assigned.
EDUCATION & EXPERIENCE:
* High school diploma or GED
* One year certificate from college or technical school preferred
* Three to six months related experience and/or training in basic business administration
* Some elevator repair administrative work preferred
* Oracle database knowledge
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
* Medical, dental, and vision coverage
* Flexible spending accounts (FSA)
* Health savings account (HSA)
* Supplemental medical plans
* Company-paid short- and long-term disability insurance
* Company-paid basic life insurance and AD&D
* Optional life and AD&D coverage
* Optional spouse and dependent life insurance
* Identity theft monitoring
* Pet insurance
* Company-paid Employee Assistance Program (EAP)
* Tuition reimbursement
* 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
* 15 days of vacation per year
* 11 paid holidays each calendar year (10 fixed, 1 floating)
* Paid sick leave, per company policy
* Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$30k-40k yearly est. 27d ago
VP, Operations (GSO)
Timco Aviation Services, Inc. 4.1
Operations consultant job in Greensboro, NC
About AAR Corp: AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.
AAR's purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company's mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.
The rewards of your career at AAR go far beyond just your salary:
Competitive salary and quarterly bonus package
Comprehensive benefits package including medical, dental, and vision coverage.
401(k) retirement plan with company match
Generous paid time off program
Professional development and career advancement opportunities
Description:
The VP Operations is responsible for ensuring the successful implementation and completion of the business plan, as well as overall functioning of the department for a division with a sales volume over $150 million.
What you will be responsible for:
Establish operational performance criteria and measurement tools.
Implement initiatives for efficiency improvements and sharing of best practices.
Maintain oversight of capability development and capital expenditure agenda.
Ensure maximum intercompany yield for AAR thru Trading and Services operational collaboration
Identify and address training needs.
IT infrastructure enhancements.
Periodic project management.
Ensure adherence to procedures that promote the health and welfare of all employees in the facility operating departments.
Primary responsibility for the overall function of the assigned divisions.
Promote the mission, vision, and values that AAR has developed in order to maintain a strong relationship with our employees, customers, and stockholders.
Successful implementation of any Business Plan Objectives.
Provide direction to the group to ensure that goals and objectives are met in the most efficient and effective way possible.
Ensure that employees have the skills needed to perform their job in order for the group to achieve the goals and objective desired.
Develop the employees in group in order for them to improve their ability to meet changes in their job requirements and in employee/customer demands.
Interface with other Divisional Managers as required during the applicable decision-making process.
All other duties as assigned.
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
What you will need to be successful in this role:
A&P Certificate with no previous regulator certificate actions
Masters degree (M.A.) or equivalent; or twelve years related experience and/or training; or equivalent combination of education and experience.
Commitment to company values and ethics
Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately Motivation: must maintain a positive attitude and strong work energy
Analytical skills: must be able to gather information and use data to determine cause and effect for complex problem solving
Continuous learning: ability to learn new procedures and adapt to change
Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems
Communication: excellent interpersonal and oral and written communication skills
Independent: must have the ability to carry out and follow through on tasks with minimal supervision
Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities
Problem Solving: ability to develop and implement new ideas to improve processes Leadership: demonstrated ability to lead people and get results through others Management: must possess coaching and development skills
Must maintain strict confidentiality and professionalism
Negotiating skills: must have confidence and the ability to be persuasive and assertive
Organization: very detail oriented and always prepared
Project management skills Strong customer orientation
Strong judgment and decision making
Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others
Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure
Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment.
AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.
$114k-191k yearly est. 39d ago
Management Opportunities
CiCi's Pizza 4.0
Operations consultant job in High Point, NC
We are currently seeking career minded, self motivated individuals for management.
Must be team players, with a winning attitude of "Whatever it takes", and want to be a part of something remarkable. Cicis provides a fun, professional environment.
Qualifications
Minimum 2 years experience required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$58k-90k yearly est. 60d+ ago
Summer Intern - Consumer Service - Customer Experience & Operations
Kontoor Brands
Operations consultant job in Greensboro, NC
Who We Are:
Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler , Lee and Helly Hansen . Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.
Job Posting:
Kontoor Brands Summer Internship Program 2026 | Program Overview
Level up your fashion-industry experience with the teams behind Wrangler and Lee jeans, Kontoor Brands! We design, manufacture and distribute superior high-quality products that look good, fit right, and are crafted with respect to our planet to give people around the world the freedom and confidence to express themselves. Above all, our people are our business.
Purpose is in our Genes. People are our thread.
With a presence in over 60 countries and a legacy that dates back over 200 years, our massive global community is all about integrity, teamwork, performance, and entrepreneurship. We're on the hunt for inclusive, creative, and down-to-earth forward-thinkers passionate about meaningful and purposeful apparel.
Belonging starts with Influencers and Advocates. Become a Kontoor Brands Champion.
Kontoor Brands' Summer Intern Program is packed with projects, networking socials, cross-functional learning, and the chance to connect with industry trailblazers like our Executive Leadership Team. Previous interns have taken on projects as subject matter experts and social architects to engineer solutions through social media, Go-To-Market strategies, and denim designs. Participants can also take advantage of opportunities to explore interests in Social Issues, Sustainability, Career Fairs, Community Outreach and more. This is a 10-week, full-time paid internship. Start your journey with us and take your career to the next level!
Apply to join the common thread and gain so much more!
Program Overview:
10-week term
Full-time paid internship
Must be local or willing to relocate to Greensboro, NC
Find Your Fit at Kontoor if you are:
Currently enrolled in an accredited undergraduate program at a College/University and able to receive a paid internship
Eligible to work in the US without restrictions
Have previously demonstrated leadership skills through school, extracurricular activities and/or community involvement
Exceptional at taking on challenges and using your particular set of skills to create solutions
Full-time roles are up for grabs when the program concludes. Opportunities are based on performance and business needs. Don't miss out on this amazing experience and jumpstart your career with Kontoor Brands.
Project Role: Consumer Services - Customer Experience & Operations Intern
The intern will work within the Consumer Services function at Kontoor Brands, reporting to the DTC Supervisor. The role is designed to immerse the intern in customer experience operations, focusing on collecting, analyzing, and leveraging customer feedback to drive process improvements and business decisions. The intern will collaborate closely with Digital Commerce and Direct To Consumer teams, supporting cross-functional projects and operational enhancements.
Key Responsibilities:
Voice of Customer (VoC) Analysis:
Collect, categorize, and analyze customer feedback from calls, emails, and chats.
Identify patterns and trends to support reporting efforts and process improvements.
Help define the reasons customers contact Consumer Services and recommend opportunities to reduce contacts.
Operational Support:
Participate in workflow mapping, documentation updates, and cross-functional alignment projects.
Support operational improvements that have high business impact but are often deprioritized.
Gain experience with customer service tools, dashboards, and reporting methods.
Communication & Problem-Solving:
Interact professionally with customers across multiple channels (email, chat, phone).
Practice resolving issues in alignment with Kontoor Brands' values and strengthen de-escalation and proactive service skills.
Industry Research:
Research industry tools and best practices for reporting, AI, and customer experience management.
Skills for Success:
Proficiency in Microsoft Word, Excel, PowerPoint (SAP/Power Bi experience a bonus).
Excellent communication and relationship-building skills
Ability to work collaboratively in a team environment.
Strong analytical and problem solving abilities.
Self-Starter with a passion for helping others and driving improvements.
Willingness to learn, adapt, and take ownership of projects.
Experience/Education:
Pursing a Bachelor's/Master's degree
Location Requirements:
Greensboro, North Carolina
Why Kontoor Brands?
At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.
When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.
We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
$27k-36k yearly est. Auto-Apply 35d ago
Health Management Consultant
Marsh & McLennan Companies, Inc. 4.8
Operations consultant job in Greensboro, NC
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Health Management Consultant at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
The Planning & Analytics for Total Health (PATH) team at Marsh McLennan Agency combines real-time data insights with clinical expertise to drive informed decision-making in healthcare. By transforming employee benefits data into actionable, prescriptive strategies, PATH helps you enhance plan performance, control costs, and promote healthier workforces. We gather and integrate data on employee demographics, compensation, benefits enrollment, claims history, and survey feedback into a centralized system, providing a comprehensive view of your workforce. This holistic analysis enables us to identify opportunities to optimize benefits-such as eliminating underused programs, boosting engagement, and addressing specific employee needs-ensuring you maximize the value of your benefits investment.
A day in the life.
A day in the life of a Health Management Consultant is dynamic and centered around developing and delivering tailored health and well-being programs that improve client outcomes. The Health Management Consultant starts by gaining a deep understanding of a client's corporate culture, policies, facilities, and overall health climate to see how these factors impact employee well-being. Using data intelligence, they identify health trends and design strategic, data-driven initiatives that align with the client's goals. Collaboration is key-they work closely with account teams, brokers, clinical consultants, and data analysts to review health data, interpret medical reports, and make informed recommendations. The Health Management Consultant also manages vendor relationships, coordinating proposals and services to ensure clients receive the best support. Throughout the day, they participate in strategy sessions, evaluate program effectiveness, and provide ongoing education and support to clients, all while fostering healthier workforces through thoughtful, evidence-based health management solutions.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
* Bachelor's degree in related field and or equivalent experience required (public health, population health management, exercise physiology, nursing or other related field)
* 5 years prior experience in the population health & well-being field; specifically consulting with vendors or employer groups
* Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
* Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
These additional qualifications are a plus, but not required to apply:
* Master's degree in related field and or equivalent experience required (public health, population health management, exercise physiology, nursing or other related field).
* 7+ years prior experience in the population health & well-being field
* Certification in population health, wellness or coaching desired but not required; examples include:
* ACSM Certified Exercise Physiologist or
* ACSM Certified Personal Trainer or
* ACSM Certified Group Exercise Instructor SM or
* Certification from WellCoaches or
* Certification from Chapman Institute or
* Certification from CHES
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Hybrid work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
* Instagram
* Facebook
* X
* LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAEHB
#MMAMID
#LI-Hybrid
$75k-112k yearly est. 5d ago
Project Consultant
Bonitz Contracting Company, Inc. 3.9
Operations consultant job in Winston-Salem, NC
Job Description
Bonitz, Inc., an Employee Owned Company, is looking for a full time, dynamic project consultant who has the capacity to lead and influence both internally and externally. The successful candidate will have the ability to develop and sustain long-term relationships with general contractors, architects, designers, owners, end users, and internal team members. This person is an expert at learning and understanding the industry, prospecting new business, cultivating a pipeline of existing business, and managing multiple projects from start to finish in a fun, unique, team environment.
Overview:
Founded in 1954, Bonitz, Inc. is an Employee-Owned Company operating as specialty trade commercial contractors servicing the construction industry. Bonitz designs and installs custom flooring, walls, ceilings, and cladding systems. We offer access, terrazzo and other specialty flooring as well as floor care. We are committed to providing best in class project consulting, project management, and craftsmanship while delivering superior service and practical solutions. Bonitz has divisions in SC, NC, GA, TN, VA, LA, and FL.
Position Essential Duties:
Excels at working independently as well as part of a core team
Has the ability to work on multiple projects at one time from start to finish
Will be responsible developing new business and managing existing business clients
Takes ownership of projects from first contact through completion, and communicate throughout to internal team members and leaders
Provides detailed and accurate work throughout the process
Works in an office environment, as well as in the field including on job sites.
Possess general business acumen including developing and working an individual business, sales and marketing plan, and being able to read P&L Statements.
Ability to develop a strategy for large opportunities
Be able to offer solutions to meet the customers' needs including budget requirements.
Job Responsibilities:
Pre-Construction
Build relationships with potential clients and vendors through networking events
Gather all the information for a project, this includes initial meeting with end user, possible site visit, acquiring all documents including CAD drawings (Floorplans)
Work closely with estimator providing documents, floor plans, etc.
Understand the scope of work, partner with the Specialty team if needed
Qualify the opportunity. Review AP (Payapp)
Meet with Project Specialist to determine what documentation are needed for the project (ex. Using Procore, additional paperwork)
Work on contract with Project Specialist and on submittals for architect for approval
Gather prices from vendors and work with Project Manager on labor costs
Certain projects require access levels like badging, elevator access, safety requirements, site conditions that may affect the install like moisture testing.
Assist in coordinating Project Manager meetings with end-user/General Contractor
Work with Project Specialist on ordering and ensuring materials will arrive on time
Meet with internal team weekly basis
Coordinate delivery of material with Warehouse Manager
Construction
Acting as a support system for Project Manager
Send change order to end-user/GC for approval and work with Project Specialist to get them documented
Post-Construction
Ensure Project Specialist gives out close-out documents to end-user ie. Send cleaning instructions, warranty information, safety data sheets
Ensure punch list items are taken care of
Follow up with end-user/GC to ensure customer satisfaction
End of project meetings with team, takeaways like what did right/wrong
Education/Experience and Ideal Candidate Qualifications:
Excellent Verbal and Written Communication Skills
Critical Thinking, Time Management, Organization, Attention to Detail
Drive new business and build relationships with general contractors, architects, designers, owners, end users, and internal team members
Bachelor's Degree preferred
3+ years of sales experience preferred. Education may be considered as a substitute.
Experience in the construction or like industry is preferred.
Willingness to evolve
Professional appearance and disposition
Ability to work with initiative and independence, as well as team environment.
Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition or job type.
Ability to take care of customer needs while following company procedures.
Proficient in Microsoft Office Suite, including Word, Outlook, Excel, Power Point, Office 365 preferred
Safety Requirements:
Ensure that all safety training and certifications are up to date or scheduled.
Stay compliant with all Bonitz safety polices to ensure a safe and efficient workplace.
Must be committed to working safely while accomplishing all tasks.
Up to date knowledge of requirements for necessary equipment and training per job.
How much does an operations consultant earn in High Point, NC?
The average operations consultant in High Point, NC earns between $64,000 and $124,000 annually. This compares to the national average operations consultant range of $65,000 to $116,000.
Average operations consultant salary in High Point, NC