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  • Senior Delivery Operations & Enablement Director

    Priceline.com 4.8company rating

    Operations consultant job in Norwalk, CA

    This role is eligible for our hybrid work model: 2 days in-office Senior Delivery Operations & Enablement Director Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led environment, you're in the right place. Why this job's a big deal: The Senior Delivery Operations & Enablement Director is a senior operational leader accountable for optimizing the technology and product delivery operating model-driving excellence, consistency, and scalability across portfolios. This role defines the frameworks, insights, and enablement platforms that power the effectiveness of engineering and product teams. This leader operates as a force multiplier-establishing the practices, data systems, and cultural habits that elevate delivery performance and developer experience across the enterprise. While not directly managing delivery teams, this role requires deep operational leadership, systems thinking, and strong influence across senior engineering, product, and finance stakeholders. The ideal candidate brings expertise in production operating model design and optimization, with a track record of enabling tech and product organizations to deliver faster, more predictably, and with higher quality. In this role you will get to: Delivery Operating Model & Practices * Define, evolve, and institutionalize the enterprise delivery operating model, integrating Agile, Lean Portfolio Management, and DevOps principles to create scalable, efficient execution patterns. * Serve as the center of excellence for delivery methodologies, partnering with engineering, product, and portfolio leaders to ensure consistent application and maturity. * Develop frameworks and toolkits to standardize portfolio governance, delivery planning, and measurement across teams. * Partner with Developer Experience and Platform teams to define developer productivity and experience metrics aligned with industry benchmarks (e.g., DORA, SPACE frameworks). * Drive continuous learning and maturity improvement through onboarding, playbooks, and targeted enablement programs. Analytics, Insights, & Performance Management * Define and operationalize delivery health and performance metrics (velocity, quality, predictability, capacity utilization, developer experience) * Lead the design and rollout of dashboards and reporting systems that transform delivery data into executive and operational insights. * Partner with Finance and Product to connect delivery performance to business outcomes-improving investment transparency and ROI tracking. * Conduct developer experience research and benchmarking to identify systemic friction points and prioritize improvement investments. Tooling & Enablement Platforms * Own the roadmap and governance for delivery tooling ecosystems (e.g., JIRA, ADO, Confluence, analytics platforms). * Drive tooling standardization and adoption, ensuring consistent workflows, data hygiene, and automation across portfolios. * Partner with enterprise architecture and platform engineering to align tooling investments with productivity and operating model goals. Influence, Leadership, & Change Enablement * Operate as a trusted advisor to Technology and Product leadership, bringing data-driven insights and pragmatic recommendations. * Lead change management efforts that drive adoption of new practices, tools, and performance systems across the organization. * Foster a culture of transparency, accountability, and continuous improvement. * Communicate insights and recommendations effectively to executives and portfolio leaders, connecting delivery performance to strategic business impact. Who you are: * 10+ years of experience in technology delivery, engineering operations, or large-scale product development. * Proven experience designing and optimizing delivery operating models in scaled tech or digital organizations. * Deep expertise in Agile, Lean Portfolio Management, and DevOps frameworks, with practical experience applying them across multi-team environments. * Strong proficiency with delivery and productivity analytics tools (e.g., JIRA, ADO, Power BI/Tableau, developer productivity telemetry). * Demonstrated ability to translate operational data into business insights and drive executive decision-making. * Experience developing and implementing training, enablement, and maturity uplift programs for technical organizations. * Excellent communication, facilitation, and influencing skills-comfortable engaging at all levels, from engineers to C-suite. * Strategic mindset with strong operational rigor-able to move fluidly between conceptual design and execution. * Illustrated history of living the values vital to Priceline: Customer, Innovation, Team, Accountability and Trust. * The Right Results, the Right Way is not just a motto at Priceline; it's a way of life. Unquestionable integrity and ethics is essential. Preferred Attributes * Experience standing up a delivery center of excellence in a scaled tech enterprise. * Familiarity with engineering productivity frameworks (e.g., SPACE, DORA) and modern developer platforms. * Proven success operationalizing cross-functional delivery measurement-bridging product, engineering, and finance. * Background in consulting, technology strategy, or transformation leadership is a plus. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant. The salary range for this position is $200,000K- $250,000K USD. #LI-VM1 #LI-Hybrid Who we are WE ARE PRICELINE. Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it's a dream vacation, your cousin's graduation, or your best friend's wedding - we make travel affordable and accessible to our customers. Our culture is unique and inspiring (that's what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized. We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration. Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. If you want to be part of something truly special, check us out! Flexible work at Priceline Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office. Inclusion is a Big Deal ! To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work. Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We'd love for you to join us and help shape what makes our team extraordinary. Applying for this position We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply. External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.
    $173k-230k yearly est. 5d ago
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  • Operations Coordinator

    Career Group 4.4company rating

    Operations consultant job in Los Angeles, CA

    Role: Temp Operations Coordinator Company: Confidential - Property Management Leader Schedule: Monday-Friday, in-office Duration: 1-3 month temp (possibility to convert to full-time) Hourly Rate: $34.00/hour Our client is a prominent, multi-asset real estate company that focuses on delivering exceptional experiences for tenants and the communities they serve while driving strong operational results. Created from the combination of ShopCore, ROIC, and EQ Office, the company brings together extensive expertise and scale. They are looking for a Temp Operations Coordinator to join the property management team, serving as the primary point of contact for tenants, visitors, and vendors-the “face” of the property . Key Responsibilities Customer Success Serve as the first point of contact for tenants, visitors, and vendors. Anticipate tenant needs, respond to inquiries, and maintain relationships. Manage work orders and CRM updates. Community Building Foster tenant engagement and celebrate milestones. Plan and provide input on property events. Administrative Support Manage day-to-day office functions, mail, supplies, and meetings. Answer and screen calls, maintain filing systems, and distribute reports. Process and code invoices. Property Management & Operations Ensure operational requirements are met for events. Conduct building walks and report issues. Communicate updates and assist with emergency equipment procedures. Qualifications Previous customer service experience. Some college or equivalent experience. Proficiency in Microsoft Office; ability to learn new software quickly. Please Note: This role requires someone who can start immediately after interviews and is not currently employed full-time. About Us: Career Group is a premier, recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/ .
    $34 hourly 1d ago
  • Operations Coordinator

    Serendipity Labs Inc. 3.8company rating

    Operations consultant job in Los Angeles, CA

    About Serendipity Labs Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a natural networker always looking to build connections in your community? Do you prefer the use of systems and processes to contribute to daily workflow? All of this will help you be a champion for the Serendipity Labs brand as an Operations Coordinator! Key Accountabilities Marketing & Community Lead artist partnerships including: reaching out/vetting potential artists, generating any social media marketing for artist reception, overseeing install/deinstall, organizing and executing artist reception. Plan two Lab Member events each month to foster community within the Lab. Partner with outside organizations to host monthly events (2-6 partnered events each month) to engage the community and promote brand awareness. Contribute lab social media content to central marketing and producing content for member newsletters. Provide lab tours when GM is not available. Member Experience Assist with the staffing of reception during lab business hours as needed Be visible and always delighted to assist Responsible for resolving member issues and escalating them when needed Be the first line of defense for IT issues and basic troubleshooting. As an operations lead you will be responsible for ensuring that our customers have a positive user experience with all member-based systems. For example: Meeting room AV usage, Wifi and printing solutions. Lab Operations Ensuring the lab opening and closing checklists have been completed and the lab is member ready at all times. Review and process monthly invoicing/billing for accuracy and assisting with follow up on delinquent accounts according to AR process, escalating to GM when necessary. Manage the stock levels and ordering of consumables being mindful of budget targets and controlling costs. Creating/maintaining complete Member profiles in member management system with all necessary information and documentation. Facilitating new member onboarding/orientation Oversee and ensure that all areas of the lab are well presented at all times. Oversee and ensure that all operational systems are in working order and escalate issues to resolve in a reasonable timeframe. Meetings & Events Ownership of the service delivery for meeting and event bookings. Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. Support Area GM, GM of Ops or LM in coordinating catering for M&E. Work with the EC team on meeting and event set up. Team Leadership Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and guests. Be a coach for ECs when they have questions or are in need of additional training/support. Actively supporting professional growth of Experience Coordinators Essential Knowledge, Skills, and Abilities: Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). Ability to consistently deliver a high level of customer service. A keen attention to detail and ability to be proactive in support of Team, Members, and Guests. The ability to lead and delegate while holding Team Members accountable. Excellent organizational skills including the ability to prioritize and multitask. Ability to work with grace under pressure and demonstrate flexibility. Good basic IT knowledge and the ability to learn, use, and troubleshoot systems Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: Up to $1,000 in bonuses per quarter 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) 50% Paid Short-Term and Long-Term Disability Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses Paid Parental Leave Policy 401K -through TriNet & Empower Retirement Services Employee Assistance Program (EAP) Commuter Benefits Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more Generous Paid Time Off, Sick Time and company paid holiday Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. Employee Referral Program Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws. Serendipity Labs in an equal opportunity employer.
    $37k-57k yearly est. 4d ago
  • Vice President of Fleet Maintenance Operations

    Athens Services 4.6company rating

    Operations consultant job in La Puente, CA

    The Vice President of Fleet Maintenance oversees all maintenance activities across Operations. This includes planning, organizing, and implementing functions associated with the maintenance and reliability of heavy to light refuse vehicles, plant equipment, operational facilities, and heavy construction equipment. The Vice President of Fleet Maintenance is responsible for ensuring the effective operation of maintenance departments throughout the organization. This position provides leadership and direction to managers overseeing truck maintenance, plant maintenance and processing systems, fleet support services, technical services, non-revenue vehicles, and operational facilities, ensuring department functions meet internal and external customer needs. The role collaborates closely with Division Vice Presidents, Fleet Maintenance Managers, and other support leaders as needed. Job Description Essential Job Functions: Achieve departmental goals and objectives; monitor progress and report results to Executive Vice Presidents, implementing corrective actions when needed. Ensure that all maintenance systems and equipment are fully functional and properly serviced. Ensure sufficient vehicles and equipment are maintained and available to meet daily operational needs. Implement quality control measures and develop systems to ensure compliance with maintenance procedures and safety standards. Oversee maintenance and repair of refuse vehicles, heavy equipment, and plant operational systems, ensuring compliance with all local, state, and federal requirements. Take overall responsibility for the maintenance and repair of essential waste equipment, including but not limited to: refuse trucks, tractors and trailers, heavy equipment (CAT), and plant operational equipment. Manage department budgets; support the development of annual maintenance budgets, capital projects, and equipment goals. Monitor expenses and ensure they remain within approved parameters. Coordinate maintenance projects and activities with internal departments to ensure needs and expectations are met, adjusting plans as required. Ensure each department manager maintains activity plans, SOPs, budgets, and test plans as required by regulatory agencies. Verify that all safety certification and compliance requirements are met. Promote and maintain a safe and healthy work environment in compliance with safety, security, cleanliness, environmental, and HAZMAT regulations. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public. Promote safety awareness and ensure adherence to all safety procedures and policies. Required Qualifications: Bachelor's Degree in a related field 10+ years of progressively responsible experience in Fleet Maintenance management Strong customer service and organizational skills Valid driver's license Proficiency with computers, including Microsoft Office and web-based applications 5+ years of experience managing budgets and P&L responsibility Ability to manage multiple projects and meet deadlines Ability to perform physical requirements of the position with or without reasonable accommodations Preferred Qualifications: Trade School Certificate in Diesel Technology Waste industry experience Lean management and Six Sigma background Bilingual (English/Spanish) Physical/Environmental Demands: Physical: Sitting, seeing, hearing, speaking & smelling continuously Problem solving, oral/written communication, analytical ability, calculating, concentration, & interpersonal abilities continuously Eye/hand coordination, fingering (typing), handling, & wrist motion continuously Standing, & walking frequently Bending, reaching, & stretching occasionally Environmental: Exposure to dust, smoke, fumes, odors, & noise occasionally Exposure to grease, oil, chemicals, & wet slippery surfaces, hot/cold conditions occasionally Works inside and outside Salary: Starting at $190,000/year Benefits: Comprehensive benefit package Medical, Dental, Vision 401K, Profit Sharing, Company Match Employee Assistance Program Life Insurance Paid Vacation and Sick Time Recognition programs Professional development learning Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran Benefits: Competitive wages Comprehensive benefit package Medical, Dental, Vision 401K Life Insurance Paid Vacation and Sick Time Career plan Recognition programs Professional development learning An exceptional work environment Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran
    $190k yearly 6d ago
  • Vice President of Operations

    Ciresimorek

    Operations consultant job in Santa Monica, CA

    Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management with current P&L responsibility Preferred Requirements: MBA degree The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.
    $143k-226k yearly est. 3d ago
  • Vice President of Operations

    Bluesky Resource Solutions

    Operations consultant job in Irvine, CA

    BlueSky is excited to conduct a search for our client, an innovative Internet Service Provider. Vice President, Operations (FTTH) The Vice President of Operations is responsible for leading and scaling all operational aspects of the Fiber-to-the-Home (FTTH) business, including network deployment, service delivery, field operations, customer experience, and operational performance. This executive role ensures the efficient build, activation, and ongoing reliability of the FTTH network while driving operational excellence, cost discipline, and growth. Key Responsibilities Lead end-to-end FTTH operations, including engineering and network construction Scale operations to support rapid market expansion while maintaining high service quality and uptime Own operational KPIs such as build velocity, install cycle time, service reliability, and customer satisfaction Manage vendor, contractor, and supply-chain relationships to optimize cost, quality, and speed Drive continuous improvement through process optimization, automation, and data-driven decision making Ensure compliance with safety, regulatory, and quality standards Qualifications Proven senior operations leadership experience within an ISP Deep understanding of FTTH network deployment and lifecycle operations Strong track record of scaling field and network operations in high-growth environments Financial acumen with experience managing large operating budgets and capital programs Exceptional leadership, communication, and cross-functional collaboration skills
    $142k-225k yearly est. 20h ago
  • Operations Coordinator

    Serve Robotics Inc.

    Operations consultant job in Los Angeles, CA

    At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW As an Operations Coordinator at Serve Robotics, you will play a key role in ensuring smooth daily operations across our commercial delivery network. Your main objective will be to execute against established strategies, manage the flow of day-to-day activities, and identify opportunities to streamline and strengthen operational processes. You will support the team by ensuring procedures are followed consistently, operational goals are met, and metrics are tracked with accuracy. In this role, you will focus on operational execution first, while also proposing and implementing incremental improvements that drive efficiency, reliability, and scalability. You will collaborate closely with supervisors and leadership to align your work with the broader operational strategy, ensuring that our delivery network runs seamlessly and consistently delivers on performance targets. JOB DUTIES * Oversee and execute daily deployments by coordinating between Field Agents and Piloting teams to ensure on-time robot operations. * Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions. * Ensure compliance with standard operating procedures (SOPs) by reinforcing adherence to established workflows, safety protocols, and quality measures. * Open or close depots in accordance with scheduled shift. * Track and report key operational metrics (deployment efficiency, service uptime, utilization, etc.) to measure efficiency and highlight areas for improvement. * Implement new processes and protocols as directed, ensuring successful rollout, team adoption, and compliance across all operational teams. * Assist the Sr. Operations Supervisor in daily decision-making to help prioritize resources, balance workloads, and execute test plans. * Support onboarding and training of new Operations Associates, ensuring consistency in role expectations, SOPs, and performance standards. * Provide ad hoc operational support across field operations, piloting, and project initiatives to maintain continuity of service and execution. EXPERIENCE, QUALIFICATIONS, & SKILLS Required Experience, Qualifications & Skills: * Bachelor's degree in a related field, or equivalent experience (3+ years in operations, logistics, or customer service) * Strong organizational, collaboration, and problem-solving skills. * Ability to remain calm under pressure with a proactive, can-do attitude toward challenges. * Demonstrated ability to work independently with minimal supervision. * Comfort with spreadsheets (Excel or Google Sheets) * Willingness to work flexible hours, including evenings and weekends, as operations require. * Comfortable driving mid-size utility vehicles as needed. * Valid U.S. driver's license. * Ability to work nights, weekends, and holidays Preferred Experience, Qualifications, and Skills: * Previous experience in a high-growth, fast-paced startup environment * Experience with schedule creation, resource planning, or forecasting * Direct customer-facing experience (field or service-based) * Ability to analyze data and report on operations through Google Workspace (Docs, Sheets, Drive) * Strong passion for efficiency, innovation, and robotics Additional Information * This role is onsite and field-based, with ad hoc movement between depots, deployment zones, and customer locations. Candidates should be comfortable with standing, walking, and lifting up to 50 lbs as part of daily operations. Occasional evening and weekend shifts may be required to support deployments and testing schedules. * Safety compliance: Adherence to PPE rules, strict cell phone protocols, and dress codes (high-visibility vests, safe footwear) is mandated. * Operations Coordinators must be prepared to perform duties in various weather conditions, including inclement weather.
    $39k-60k yearly est. 4d ago
  • Operations Coordinator

    B&H Worldwide Ltd. 3.7company rating

    Operations consultant job in Los Angeles, CA

    About B&H Worldwide The Global Institute of Logistics has named B&H Worldwide as the world's Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry. Our Mission To support our customers with consistent, dependable, competitive and innovative logistics solutions which powers their business. Our Vision To be the most respected, valued, passionate and entrusted leader in global aerospace logistics. Where to find more information about us: *********************** The Opportunity This is a key customer-facing role, with the Operations Coordinator being responsible for ensuring Import / Export shipments are managed and completed effectively, efficiently and compliantly from start to finish, delivering Best in Class service to our customers at all times. Location: B&H Worldwide, Los Angeles Reports to: Station Manager Working hours: Monday to Friday: 0900hrs to 1800hrs Key Role Accountabilities: Operations: Work within the Export & Import Operations team, to complete shipments from start to finish always ensuring excellent customer service. Update comments and actions within the Company system to allow understanding of workflow and handling of shipment specifics without the requirement to locate individual file. Delete any unnecessary emails, to ensure efficiency and Best in Class service. Investigate and implement the most cost-effective dispatch of each shipment in accordance with the customers' instructions. Liaise and negotiate with the suppliers to ensure their costs are being provided at the time of booking. Manage all necessary documentation and online forms for the efficient, cost-effective and lawful execution of all import activities. Provide 'collection / delivery notes' and / or notification 'in writing' of all relevant collection / delivery instructions. Ensure Customs Entries are being completed as per the written instructions from the customer or as per the agreed customer SOP and are completed to a high standard. Liaise with Warehouse and Transport Team for reliable distribution for imports / exports. Arrange direct drives as per customer requests. Arrange On Board Couriers when necessary. Ensure that any customer service failures, billing issues, other issues and / or errors are reported without delay to the Station Manager and Head of Operations US Customer Specific Accountabilities: Manage up to 800 shipments, ensuring a proactive, efficient and compliant customer experience, including responding to and resolving queries and providing timely shipment updates. Complete AES filings accurately and timely. Coordinate pick-ups and deliveries with relevant transport providers. Plan and execute routing of shipments. Create AWB from A-Z, managing the full AWB lifecycle. Manage customer specific inboxes and other correspondence, managing a high volume of shipment requests and responding to customer emails and calls in a timely manner and to agreed B&H standards. Handle AOG (Aircraft on Ground), routine, and critical shipments with priority and care. Provide Inventory / Warehouse support as required, including but not limited to: Monitor the receipt, booking in and dispatch of all Cargo/Goods and record data in accordance with B&H procedures. Ensuring freight is screened in accordance with TSA compliance, is handled correctly and is located and identified as "Known Cargo". Perform labelling, palletizing, and freight preparation tasks as needed. Profitability and Accounting Review and identify areas to maximise profitability by proactive file management. Ensure all billing is carried out within Company timeframes, monitoring and ensuring correct input of purchase costs into the system enabling accurate billing and profit reporting. Your Experience: This role is underpinned by excellent customer service skills. You will have excellent attention to detail and possess a sound knowledge of Import / Export processes. Solid background in US Customs law and procedures. Experience of working with Cargowise and Dangerous Goods Compliant would be an advantage Sound knowledge of Microsoft suite, including Word, Excel and PowerPoint. The ability to work pro-actively using own initiative. Strong communication skills, both written and verbal. Ability to build strong relationships. Problem solving skills, with the ability to consider several possible options and decide on most appropriate method. Ability to work pro-actively using own initiative. Strong organisational skills with the ability to prioritise as well as focus on the detail Excellent process and planning skills. Strong commercial awareness, understands impact of actions What We Offer: Competitive wages 401k with company match Health insurance, including dental and vision plans. Paid vacation and holidays and an additional day for your birthday. Employee Assistance Programme. Free on-site parking. Opportunity to grow expertise through ongoing coaching, training and development. B&H Worldwide are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all team members. If you do require any reasonable adjustments or support during the application process; please contact [email protected]
    $37k-56k yearly est. 5d ago
  • Senior Freight Operations Manager

    Jusda Supply Chain North America

    Operations consultant job in Walnut, CA

    We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
    $113k-168k yearly est. 1d ago
  • Operations Coordinator

    Kheir Clinic 4.1company rating

    Operations consultant job in Los Angeles, CA

    MISSION Kheir's mission is to increase and provide access to culturally and linguistically-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California. Kheir Clinic seeks a disciplined and service-minded Operations Coordinator to work directly with the CEO. This individual will support executive functions, contribute to key initiatives, and be exposed to all dimensions of clinic operations-clinical, administrative, financial, and policy. The Coordinator will serve as a close observer, information gatherer, and thought partner. With proximity to the CEO, the Board, senior leadership, policymakers, donors, and media, this role provides rare access to internal and external decision-makers and insight into the drivers of an innovative, mission-focused healthcare organization. This role blends high-level analysis with day-to-day operational execution. The Coordinator will be responsible for reviewing complex documents, preparing highlights, supporting project development, assisting with internal communications, and relaying the CEO's priorities as directed. Equally important, the Coordinator will embrace hands-on responsibilities-such as setting up meetings, coordinating hospitality, and assisting with guest experiences-reflecting the values of humility, reliability, and team service. This is an ideal pathway for an ambitious individual seeking future leadership opportunities in either clinical or administrative healthcare roles. ESSENTIAL JOB FUNCTIONS Exposure and Organizational Support Attend and document meetings in which the CEO participates or holds access, ensuring accurate notes, follow-up, and continuity. Review reports, financials, memos, and contracts to flag key insights and potential risks for CEO attention. Develop reports, presentations, and memos to synthesize complex information clearly and concisely. Conduct targeted research and data driven analysis to inform organizational planning, policy response, or advocacy priorities. Serve as a conduit for CEO directives, providing clarifications and relaying follow-up questions across departments and partners. Monitor key performance indicators (KPIs) and operational metrics, identifying areas for improvement. Identify operational inefficiencies and recommend solutions proactively. Act as a liaison with outside auditors and government agencies. Research and resolve audit-related issues, as applicable. Maintain professional presence when engaging with the Board, external stakeholders, funders, and public officials. Independent Project Responsibilities Manage select projects that align with Kheir's growth vision in service delivery, quality improvement, compliance, or infrastructure, and drive them to completion. Support capital projects and initiatives, tracking progress, providing executive-level reporting, and ensuring accountability for deadlines. Draft internal policies, prepare executive summaries, and support the development of Board materials and high-level correspondence. Contribute to initiatives that enhance organizational sustainability and positioning. Participate in research, data gathering, and writing for reports, funding proposals, and special initiatives. Professionalism and Service Uphold a high standard of conduct, attire, and discretion in all settings. Perform operational tasks including conference room setup, meal coordination, and guest hospitality. Demonstrate humility, dependability, and attention to detail in all assignments. Respond constructively to feedback and adjust performance accordingly. Build relationships across departments with integrity, discretion, and purpose. QUALIFICATIONS Bachelor's degree required; Master's degree in Public Health, Policy, Healthcare Administration, or related field preferred. Exceptional analytical, research, and writing skills. Emotional maturity and sound judgment in sensitive or high-pressure environments. Ability to manage competing priorities, communicate clearly, and maintain focus in a dynamic setting. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with data visualization or policy writing is a plus. Strong organizational skills and consistent attention to accuracy and tone. Demonstrated commitment to service, equity, and growth through action and presence. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a company provided computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. The position requires occasional travel to attend on- and off-site meetings. Kheir Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kheir Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kheir Clinic will consider for employment all qualified Applicants, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Please note that this job description is subject to change to meet the needs of Kheir Clinic.
    $42k-53k yearly est. 4d ago
  • TUMO - Operations Coordinator

    TUMO Los Angeles

    Operations consultant job in Los Angeles, CA

    4146 Lankershim Blvd • North Hollywood, CA • Full-Time • Start Date: Jan 2026 TUMO Los Angeles is seeking a highly organized and proactive Operations Coordinator to support the day-to-day functioning of our center and ensure smooth, consistent operations. This full-time, on-site role supports the Center Manager in maintaining systems, documentation, logistics, and technology readiness so that students and staff have an exceptional experience every day at TUMO. The Coordinator will take on special projects and events that will require collaboration with industry experts from diverse technical and design fields. Start Date January 2026 Hours / Location Full-time, on-site in North Hollywood. Workweek: Tuesday-Saturday. Must be available for evening student sessions on Tuesday and Wednesday and all day student sessions on Saturdays. Compensation [full-time, salaried role] $70,000 - $75,000 per year, commensurate with experience. Health and Dental Insurance Included About TUMO TUMO serves approximately 40,000 teens each week across 10 countries, with centers in Paris, Berlin, Lisbon, Buenos Aires, Yerevan, Amsterdam, and more. TUMO Los Angeles is the first U.S. location, made possible with support from the State of California and the City of Los Angeles. TUMO students (ages 12-18) attend the center after school to explore technology and design through self-learning activities, hands-on workshops, and project-based labs, all free of charge. TUMO LA opened in October 2025 and currently serves 600 students per week. Main Responsibilities The Operations Assistant works closely with the Center Manager to: Support daily session logistics to ensure the center is operationally prepared and functioning smoothly during student sessions Solve minor issues that arise during student sessions and document concerns that need follow-up Develop a strong understanding of TUMO's programs, activities, learning model, and daily operations, and be able to explain the program clearly to students, families, visitors, and partners Maintain and update internal schedules, calendars, lists, and operational documents Assist with backend enrollment tasks such as data entry, learning platform updates, and preparing onboarding materials Track and maintain accurate internal data and ensure information is up to date in all systems Troubleshoot basic hardware and software issues and coordinate with IT support when needed Set up, organize, and maintain devices, charging stations, and equipment used throughout the center Monitor inventory and manage procurement tasks including purchasing, deliveries, returns, and warranty claims Submit and track help desk tickets for product, IT, or system issues Organize TUMO “Learning Labs” intensive workshops led by top industry professionals, including outreach. Assist with operational and administrative projects and special events as needed; responsibilities may evolve as the center grows Requirements Minimum 2-3 years experience in an operations or administrative role Strong organizational skills with the ability to create and maintain systems Ability to learn new technology platforms and troubleshoot basic technical issues Clear communicator with excellent documentation habits Proactive, solution-oriented, and able to anticipate operational needs Comfortable engaging with teens in a structured environment Experience with basic inventory management, procurement, or technical support is a plus How to Apply Submit your resume and cover letter to la.jobs@tumo.center Only candidates selected for an interview will be contacted.
    $70k-75k yearly 3d ago
  • Landing Page Operations Coordinator [80856]

    Onward Search 4.0company rating

    Operations consultant job in Burbank, CA

    We're seeking a Web Landing Page Operations Coordinator to support a leading media company's growth team. This is a hybrid role in Burbank, CA. Join a dynamic organization focusing on digital marketing and user acquisition strategies. Web Landing Page Operations Coordinator Responsibilities: Manage and optimize landing pages across web and mobile platforms to increase subscriber acquisition and retention. Collaborate with marketing and channel managers to build custom web funnels for various campaigns, including search, display, and email initiatives. Use analytics tools to monitor performance, evaluate user behavior, and identify opportunities for improvement. Support A/B testing efforts to enhance signup flows and landing page effectiveness, interpreting results alongside data analysts. Partner with cross-functional teams to prioritize development efforts, embed customer insights into design, and improve overall user experience. Web Landing Page Operations Coordinator Qualifications: Proven experience working with landing pages, website analytics, and online testing methods. Familiarity with web technologies such as HTML, CSS, and Javascript, and experience with content management systems. Experience collaborating with product, engineering, or technical teams on digital campaigns. Ability to interpret data and translate insights into actionable strategies to optimize conversions. Strong communication skills, with experience working with UX designers and content creators on campaign materials. Perks and Benefits: Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks
    $37k-56k yearly est. 1d ago
  • Operations Coordinator

    Treatment Technologies & Insights

    Operations consultant job in El Segundo, CA

    WHO ARE WE: TTI is a health-tech startup helping patients and organizations leverage electronic Patient-Reported Outcomes (ePRO) and Real-World Data to improve health outcomes. TTI's leading mobile application, Wave Health, helps patients fight cancer or chronic disease by empowering them with unique health insights based on their own data. POSITION SUMMARY: We are seeking a highly detail-oriented, proactive, and process-driven Operations Coordinator (OC) to oversee TTI's customer communication, support operations, and various compliance-related workflows. This role supports the Product and Engineering Teams by coordinating necessary input and documentation required for TTI's official Standard Operating Procedures (SOPs), such as Issue Identification and Resolution, Change Management, and Post-Market Surveillance. The OC will be responsible for several compliance-driven activities, including coordination with the company's PRRC (Person Responsible for Regulatory Compliance). Additionally, this role will support TTI's Human Factors Engineering by conducting user interviews when applicable, gathering structured feedback, and helping translate user analytics/insights into product suggestions/feedback. The OC may also support Patient Engagement projects such as writing educational content, blogs, or patient-facing materials. The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and can balance precise documentation with empathetic customer communication. YOUR RESPONSIBILITIES: Customer Support & Daily Operations Manage support email inboxes through HelpScout and respond promptly to customer questions. Route inquiries to the appropriate departments and follow up with the product team until the issue is resolved. Maintain clear communication with users about updates, timelines, and issue outcomes. Log and document all customer interactions to maintain a complete audit trail. Issue Resolution & Change Management Supporting the Issue Resolution Process: receive reports, create Jira tickets, follow progress, and confirm completion. Track, prioritize, and communicate changes to internal teams and stakeholders. Compliance & Post-Market Processes Handle Feedback and Complaint Management according to established policies. Manage Customer Requests such as Account Deletion, Subscription Cancellation, and Data Export Requests. Support Post-Market Surveillance reporting and compliance monitoring. Collaborate closely with the PRRC and share regulatory updates with relevant internal teams. Human Factors & User Research Conduct usability interviews and gather structured user feedback. Analyze insights and provide summaries to inform product improvements. Patient Engagement & Content Support (as needed) Assist with content creation for patient materials, FAQs, blogs, and educational content. Support outreach or engagement activities depending on team needs and workload. YOUR QUALIFICATIONS: Bachelor's degree in Health Sciences, Business, Communications, Psychology, Human Factors, or a related field. 2-4 years experience in support operations, SaaS support, or digital health. Extremely detail-oriented with the ability to track small changes and procedures. Strong communication skills, both written and verbal. Experience with support tools (HelpScout, Zendesk, or similar) and ticketing systems (Jira preferred). Ability to work independently and collaboratively across departments. Preferred Experience in digital health, medical technology, or regulated industries. Understanding of Human Factors, usability testing, or patient experience research. Ability to summarize technical issues clearly for both users and internal teams. Familiarity with compliance-driven environments (e.g., MDR, FDA, or similar frameworks). Who You Are Extremely detail-oriented - you catch inconsistencies and track workflows effortlessly. Process-driven - you can follow established protocols and help improve them. Empathetic and customer-focused - you are passionate about helping patients and work to improve the patient experience. A strong communicator - both written and verbal, with clarity and consistency. A proactive collaborator - comfortable working with many teams and juggling multiple priorities. Organized and reliable - able to maintain documentation, logs, and audit trails. JOB DETAILS: Full-time position, in-person at El Segundo office Opportunities for professional development and cross-functional learning Salary: Roughly $70k Check out TTI and Wave Health at the below links: Treatment Technologies & Insights - ***************** Wave Health App - *************************** Wave Health App, your health companion - ******************************************* Social media links: Wave Health App Instagram: **************************************** (@wavehealthapp) Wave Health App Twitter: ********************************* (@wavehealthapp) Wave Health App Facebook: ***************************************
    $70k yearly 3d ago
  • Operations Coordinator (Vending Machines)

    Pop Mart

    Operations consultant job in Los Angeles, CA

    Operations Coordinator (Vending Machines) POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview We are seeking a highly organized and proactive Vending Machine Operations Coordinator to oversee the end-to-end coordination of our vending machine operations. This role involves managing installation schedules, ensuring daily operational excellence, and recruiting operational teams to support machine performance. The ideal candidate will be detail-oriented, possess strong communication skills, and have the ability to work collaboratively with multiple stakeholders. What You Will Achieve Machine Installation Oversee the operational management of vending machines within the designated area, including the installation, maintenance, and daily communication with machine operators. Act as the primary point of contact for various stakeholders, including landlords, trucking companies, moving companies, and internal operations teams, to coordinate and finalize installation schedules. Be present on-site during installation days to guide the operations team through the setup process & Provide hands-on training to the operations team on restocking procedures and ensure all aspects of the machine setup are completed effectively. Take responsibility for recruiting and onboarding team members or contractors to support the vending machines under supervision. Daily Machine Operations Monitor performance metrics and implement strategies to improve machine operations and customer satisfaction. Conduct occasional business trips based on business development needs to assist with the coordination and execution of business trade events. Other related tasks as assigned What You Will Need Proven experience in operations coordination, logistics, or a related field. Excellent organizational and problem-solving skills. Strong communication and stakeholder management abilities. Ability to work independently while maintaining a collaborative approach with team members and external partners. Familiarity with vending machine operations or retail experience is a plus. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $39k-60k yearly est. 20h ago
  • Operations Coordinator

    Icon Consultants, LP 4.1company rating

    Operations consultant job in Los Angeles, CA

    Operations Coordinator (Fleet Growth Bets) Employment Type: Contract Contract Duration: Through July 31, 2026 Industry: Transportation, Mobility, Logistics, Operations About the Role *** is seeking a sharp, organized, and proactive Operations Coordinator to serve as the operational backbone for our highest-priority, fleet-based Growth Bets. This role supports high-touch products including Elite, College Shuttles, Health, and Transit, and sits at the intersection of hands-on execution and operational scale. You'll act as the bridge between manual workflows and future automation-executing with urgency while helping define the foundation for scalable, automated solutions. This is a highly visible role for someone who thrives in fast-moving, ambiguous environments and brings a strong customer-first mindset. Key Responsibilities Operational Execution Serve as the “boots on the ground” for fleet operations, managing driver traiting and tagging, photo audits, and profile standards Ensure a seamless, compliant rider and driver experience across all supported fleet products Onboarding & Triage Proactively resolve background check (BGC) and document blockers Accelerate driver onboarding pipelines to meet aggressive growth and scaling targets Compliance & Risk Management Maintain 100% audit coverage for specialized drivers (fingerprinted, chauffeur, trained) Identify, document, and escalate compliance gaps to protect legal, safety, and operational standards Financial & Logistics Coordination Coordinate weekly reconciliation for complex payment models (hourly and per-trip) Ensure timely, accurate payments delivered within defined scope Analytics & Performance Monitoring Monitor fulfillment metrics, cancellation rates, and ETAs in real time Proactively resolve driver and partner pain points using operational data Process Improvement & Documentation Capture and document operational patterns, workflows, and operational “hacks” Help define functional requirements for future product and operations automation roadmaps Cross-Functional Collaboration Partner with internal teams and third-party vendors Support smooth execution of new city launches and fleet product rollouts Qualifications Required Experience 2-3+ years of experience in operations, logistics, or project coordination Experience supporting fast-paced, high-growth, or startup environments Core Competencies High level of autonomy with a “no task too small” mindset Strong problem-solving skills and comfort navigating technical ambiguity Excellent communication skills with the ability to collaborate across teams and external partners Exceptional attention to detail, particularly around data accuracy and compliance
    $37k-57k yearly est. 1d ago
  • FALL 2025 OPERATIONS AND PRODUCTIONS INTERN

    Ease 3.6company rating

    Operations consultant job in Burbank, CA

    We're looking for two passionate and motivated interns excited to gain hands-on experience working with one of the most prominent Gen Z lifestyle YouTubers, with millions of followers on all social media platforms. Interns will be shadowing and assisting with the production of a highly-anticipated podcast/radio show focused on lifestyle, well-being, and culture. Please note: only LA-based applicants will be considered! This learning experience is designed for students and can be completed for student credit, with a flexible schedule that accommodates school commitments. The internship requires a minimum 4-month commitment and offers the opportunity to work directly with a high-profile creator and a talented team. Position 1: Productions Intern Responsibilities: Assist in setting up and testing audio and video equipment, including cameras, microphones, and lighting. Ensure all production equipment functions properly before recordings. Support the production team during recording sessions to ensure smooth operation on set. Help organize and maintain project files for post-production. Requirements: Interest or experience in podcast production, media, or entertainment. Basic knowledge of audio/video equipment setup and operations. Strong attention to detail and organizational skills. Ability to work efficiently in a fast-paced environment. Must be based in Los Angeles or able to commute for on-site work. Able to receive student credit for the internship. Must commit to a minimum 4-month period. Who You Are: Familiar with YouTube content and an understanding of demographics, especially Gen Z. Interested in trends, pop culture, and current affairs. Possess a strong eye for high-quality visuals and design. Have a positive, can-do attitude. Involved in entertainment-related extracurriculars or other clubs. Majoring in Film and Media Production, Entertainment, Communications or other related fields. Position 2: Operations Intern Responsibilities: Assist in managing the workflow and logistics of podcast production and distribution. Support the coordination of guest scheduling, recording sessions, and content delivery. Help track and organize podcast assets, including audio files, transcripts, and promotional materials. Monitor and maintain podcast publishing schedules across platforms like Spotify, YouTube, and Apple Podcasts. Assist in optimizing operational processes to improve efficiency and audience engagement. Analyze key performance metrics and help identify areas for improvement in production and distribution. Requirements: Strong organizational skills with attention to detail. Interest or experience in operations, project management, or digital media production. Familiarity with podcast platforms, content management systems, or scheduling tools. Excellent communication skills and ability to coordinate with multiple team members. Proactive problem-solver with a structured and efficient work approach. Able to work both in-person in the LA Valley and remotely for online tasks. Available to work as an intern with a flexible schedule to accommodate school commitments. Able to receive student credit for the internship. Must commit to a minimum 3-month period. Who You Are: Passionate about media production and operational efficiency. Familiar with content distribution strategies and digital workflows. Interested in podcasting, entertainment, and digital media trends. Detail-oriented with strong multitasking abilities. Have a positive, problem-solving attitude. Majoring in Business Operations, Media Production, Communications, or related fields. What You'll Gain: Hands-on experience in podcast production and operations management. Exposure to behind-the-scenes logistics of content creation, scheduling, and distribution. Mentorship and skill-building in a dynamic, fast-paced environment. Insights into optimizing digital workflows and streamlining media production. How to Apply: Please email your resume detailing your interest in the position (Production or Marketing) and include a portfolio with your previous work to ****************. Location: LA Valley, CA Internship Start: FEB 15, 2025 or ASAP
    $36k-46k yearly est. 1d ago
  • Campaign Operations Project Manager

    The Planet Group 4.1company rating

    Operations consultant job in Irvine, CA

    The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients. The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency. Pay: $40-$43/hr depending on experience (W2 and benefit options) Duration: 12 mo to start (potential to extend / convert) Hyrbrid - Eligible office locations: Irvine, CA, Florham Park, NJ, aor Chicago, IL (preferred) CRM Campaign Operations Project Manager Responsibilities: Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs. Learn the business for the respective therapeutic areas/brands. Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met. Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team. Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues. Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns. Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year. Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership. Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary. Monitors campaign performance and proactively provide recommendations to drive an increase in engagement. Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly. Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders. Leadership Competencies: Positive “all for one” approach to team deliverables and priorities. Builds strong relationships to enable higher performance. Learns, fast, grasps the “essence” and can change course quickly where indicated. Raises the bar and is never satisfied with the status quo. Creates a learning environment and open to suggestions. Embraces the ideas of others, nurtures innovation and manages innovation to reality. CRM Campaign Operations Project Manager Qualifications: Bachelor's degree in business or marketing or equivalent experience. 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience. Minimum of 3 years of hands-on work experience in client service, account or response management discipline. Digital marketing or interactive agency experience is a plus. Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment. Excellent written, verbal, and interpersonal communication skills to effectively work with team members. Analytical ability to identify optimization opportunities and program related issues. Enthusiastic, solution-oriented attitude in accepting work/new challenges. Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook. Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving. In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica. Experience implementing CRM best practices. Proven track record of launching successful email campaigns and/or consumer programs.
    $40-43 hourly 5d ago
  • Operations Intern - Buying Support

    Emazing Group-Into The AM & Iheartraves

    Operations consultant job in Anaheim, CA

    Into rave fashion? Let's make some magic! ✨ We are looking for a Buying Intern to join our team. You'll help shape the next big festival trends, work with our buying team, and get a behind-the-scenes look at how we create epic rave styles. Ready to roll? Join our team! (Unpaid, but a total game-changer for your career!🔥) What You'll Do: Organize and hang product samples, ensuring everything's in its right place! Data Entry Dynamo: Help with updating, tracking, and entering product details like SKUs and sizes. Product Prep: Keep our sample room organized, track shipments, and get everything ready for photoshoots. Fit Fam Support: Attend fittings, take notes, and send fit comments to vendors to help improve product design. Measure product specs as needed to make sure everything fits just right. Returns & Shipping: Assist with sending back samples and mailing out reference samples to vendors. Product Development Sidekick: Help with sourcing and supporting wholesale and product development efforts! What You'll Need to Succeed: Driven & Diligent: You've got a strong work ethic and a serious desire to learn and grow in the fashion world. Organized & Reliable: You're detail-oriented, punctual, and ready to stay organized even in a whirlwind of samples and deadlines. Fashion Obsessed: You live and breathe fashion (especially rave and festival style), and you're always up to date on the latest trends. Ready to Learn: You're excited about developing your skills in buying and merchandising and are eager to take on new challenges. In the Office: You're available to work 1-2 times a week at our office (because we love face-to-face team vibes!). The Perks 🎬 Behind-the-Scenes Access: Get an insider's look at how we source and curate our rave collections. 🤝 Collaborative Vibes: Work alongside a passionate team who will teach you everything about buying, merchandising, and rave fashion! 🌈 Fashion Fun: Be part of a team that lives and breathes fashion, culture, and creativity. Why Join The Emazing Group? Since 2010, The Emazing Group has been the comprehensive e-commerce solution for passion-driven consumer lifestyle brands. With unique and innovative brands such as iHeartRaves and INTO THE AM, The Emazing Group has successfully created and scaled market-leading companies, empowering a lifestyle of self-expression one individual at a time. To learn more about us, visit our company website: ************************* We are an equal-opportunity employer committed to building a diverse and inclusive team.
    $32k-45k yearly est. 2d ago
  • Principal consultant -Database tester using ELT, SQL skills

    Genpact 4.4company rating

    Operations consultant job in Los Angeles, CA

    With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Principal consultant -Database tester using ELT, SQL skills (ITO097982) Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Principal consultant - Database tester using ELT, SQL skills Responsibilities In this role, you will be responsible for designing and developing scripting to automate the test scripts for different Web and Non-Web applications. Ability to communicate effectively (oral & written) Ability to develop process documentations, technical manuals and instructions Attention to detail, well organized, and able to set priorities Reliable and cooperative team player; displays consideration and respect for others Qualifications we seek in you! Minimum Qualifications Preferred Qualifications/ Skills Basic knowledge of platform and its functionality Strong experience in Database testing, using SQL, PL SQL, ETL knowledge Experience with Agile methodology and tooling Expertise in functional (manual and automated testing) Experience working with QA testing framework and tools such as - Automation and Integration testing experience using: Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands‑on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day Thrive in a values‑driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress The approximate annual base compensation range for this position is [$60,000 to $75,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role” Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. Dallas Metro area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. #J-18808-Ljbffr
    $60k-75k yearly 3d ago
  • Senior Risk Consultant

    Venbrook 3.3company rating

    Operations consultant job in Los Angeles, CA

    Senior Risk Control Consultant Reports to: EVP, Retail Insurance Venbrook Insurance Services is a national leader in insurance, reinsurance, and risk management solutions, serving a diverse client base across multiple industries. Our team of experts partners with clients to manage risk, foster security, and drive growth by delivering innovative insurance products and programs. Venbrook is committed to product innovation, market agility, and strong partnerships, enabling our clients to focus on advancing their business objective s.Venbrook's specialties include Property, Construction, Primary and Excess Liability, Directors & Officers/Management Liability, Professional Liability, Cyber Liability and Privacy, Crime, Employment Practices Liability, Workers' Compensation, Employee Benefits, Transportation, Ocean and Inland Marine, Personal Lines, and Surety Bonds. Headquartered in Woodland Hills, CA, Venbrook operates nationwide. Position Summary As a Senior Risk Control Consultant, you will be an integral part of Venbrook's Risk Control team, providing high-level loss prevention and risk management consulting services across a variety of industries. We are seeking a seasoned professional with expertise in core Property & Casualty (P&C) lines, including Property, General Liability, Workers' Compensation, and Automobile. This role is ideal for individuals with robust risk control experience-particularly in the Construction and Healthcare industries-as well as experience in sectors such as Warehousing, Retail, Hospitality, Restaurant, Bakery, Transportation, Habitational, and Manufacturing. These industries represent the core of our client base and require a nuanced and consultative approach to risk mitigation. Key Responsibilities Deliver tailored loss prevention consulting to reduce client risk across core P&C lines (Property, GL, WC, Auto) Conduct on-site and remote risk assessments to identify hazards, evaluate controls, and provide actionable recommendations. Analyze client loss history to develop and implement risk-reduction strategies Evaluate and enhance safety programs and training materials; assist in policy development and implementation. Advise on compliance with OSHA, NFPA, and other relevant regulatory standards Develop and deliver industry-specific safety training and client-facing educational content Collaborate with clients, underwriters, producers, and internal teams to support effective risk management and client satisfaction. Prepare service plans focused on measurable outcomes and sustained risk improvement Support new business opportunities and renewals by participating in client and carrier presentations Manage external vendors and oversee delivery of outsourced risk control services Maintain regular status updates with leadership on project progress and workload Stay informed on industry-specific trends and contribute to thought leadership efforts Qualifications Bachelor's degree preferred Minimum 5 years of risk control, loss control, or risk management experience in a broker or carrier environment Proven success managing risk in Construction and Healthcare settings is required; additional experience in Warehousing, Retail, Hospitality, Restaurant, Bakery, Transportation, Habitational, and Manufacturing is highly preferred Strong knowledge of OSHA and NFPA standards; ability to guide clients through audits and compliance procedures. Designations such as CSP, CHST, OHST, ARM are a strong plus Ability to travel up to 50% across the U.S. as ne Strong communication and presentation skills with the ability to explain complex risk concepts clearly Highly organized, self-driven, and collaboration Bilingual in Spanish, must be able to read, write and conduct business Why Join Venbrook? Flexible hybrid work environment with room to grow professionally. Competitive benefits package including health, dental, vision, PTO, and 401(k)match Join a dynamic and collaborative culture where your expertise makes a real impact.
    $88k-117k yearly est. 20h ago

Learn more about operations consultant jobs

How much does an operations consultant earn in Inglewood, CA?

The average operations consultant in Inglewood, CA earns between $72,000 and $146,000 annually. This compares to the national average operations consultant range of $65,000 to $116,000.

Average operations consultant salary in Inglewood, CA

$102,000

What are the biggest employers of Operations Consultants in Inglewood, CA?

The biggest employers of Operations Consultants in Inglewood, CA are:
  1. Pwc
  2. Palo Alto Networks
  3. Blue Cross & Blue Shield
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