Incident Management Consultant
Operations consultant job in Columbus, OH
High level Consultant - 1 year minimum contract. Hybrid - 24/7 On Call if outage.
Job Description: IT Service Management (ITSM) Leader
The IT Service Management (ITSM) Leader is a strategic and operational role responsible for ensuring the effective delivery, governance, and continuous improvement of IT services across the organization. This leader drives excellence in incident management, service reliability, and cross-functional collaboration, with a strong focus on evolving the Major Incident process to enhance responsiveness, accountability, and long-term resilience.
The ITSM Leader reports to the Service Offering Management team and works closely with clinical informatics, operations, and security/compliance teams. This role is essential to maintaining high availability of healthcare IT systems and ensuring alignment with organizational and patient care goals.
Core Responsibilities
• Major Incident Management & Continuous Improvement Lead the end-to-end Major Incident Management process, ensuring timely resolution and clear stakeholder communication. Establish feedback loops and post-incident reviews to identify root causes, track trends, and implement process enhancements that reduce recurrence and improve response efficiency.
• Cross-Team Coordination Act as a central orchestrator across infrastructure, operations (I&O), application, and engineering teams. Promote unified ownership and eliminate ambiguity to accelerate incident resolution and maintain customer trust.
• Ownership Definition & Clarity Define and communicate clear ownership boundaries for various application types . Ensure accountability is embedded in incident response and service delivery.
• Data-Driven Decision Making Leverage operational data and incident analytics to inform service strategy, prioritize improvements, and drive measurable business impact. Use insights to proactively identify risks and opportunities for service optimization.
Skills and Qualifications
• Leadership & Collaboration Strong leadership skills with the ability to inspire cross-functional teams and build trust across stakeholders.
• Technical Proficiency Deep understanding of ITSM frameworks (e.g., ITIL), incident management platforms, observability tools, and automation practices.
• Continuous Improvement Mindset Experience applying continuous improvement methodologies (e.g., Lean, Six Sigma) to IT service processes, especially in incident and problem management.
• Outcome-Based Metrics Skilled in defining and tracking metrics that reflect service reliability, customer satisfaction, and business impact.
VP of Data Operations (Advertising, Marketing, or Digital Media)
Remote operations consultant job
Los Angeles, California, United States
We are seeking a strategic and technically strong VP of Data Operations to lead data infrastructure, governance, and analytics operations across media and marketing platforms. This role ensures data integrity, availability, and usability while scaling systems that power performance insights, attribution, and decision-making.
The ideal candidate blends deep technical expertise with operational leadership and a forward-looking vision for automation, AI, and advanced analytics.
Key Responsibilities
Lead and evolve enterprise data architecture, warehousing, and ETL/ELT pipelines
Oversee data governance, privacy compliance (GDPR, CCPA), and quality standards
Drive ad operations strategy including trafficking, tagging, ad serving, and pixel implementation
Partner with strategy, media, and analytics teams to align data with business objectives
Manage and mentor cross-functional teams (data engineers, analysts, operations)
Own vendor relationships and data tool integrations (e.g., cloud platforms, CRMs, BI tools)
Streamline reporting workflows and ensure consistency across dashboards
Build systems supporting real-time insights and campaign performance analysis
Define and monitor KPIs for data pipeline health and team efficiency
Lead initiatives in data automation, AI integration, media mix modeling, and attribution
Required Qualifications
10+ years of experience in data operations within advertising, marketing, or digital media
Proven leadership managing enterprise-scale data environments and teams
Strong expertise in SQL, Python, and modern data stacks (e.g., dbt, Airflow, Fivetran)
Deep knowledge of data privacy, governance, and compliance frameworks
Experience with multi-touch attribution, audience segmentation, and media performance data
Excellent project management, communication, and stakeholder engagement skills
Preferred Skills & Experience
Experience with cloud environments (AWS, GCP)
Familiarity with identity resolution and CDP platforms
Prior agency or consulting experience
Client-facing experience and participation in pitches
Benefits & Perks
Comprehensive health, dental, vision, life, and AD&D coverage
Generous vacation and holiday PTO
Work-from-home Fridays
401(k) retirement contributions
Paid volunteer hours
Ongoing professional development opportunities
Collaborative, learning-focused work culture
Business Intelligence Consultant
Operations consultant job in Columbus, OH
As a contingent team member, you will support Tableau Administration by contributing to moderately complex initiatives and deliverables. You will help drive large‑scale planning efforts, analyze engineering challenges that require evaluation of multiple variables, and collaborate with cross‑functional partners to ensure high‑quality outcomes. Your work will involve applying a strong understanding of IT practices, policies, procedures, and compliance requirements to resolve issues and advance project goals.
In this role, you will partner closely with client engineering teams to support and optimize their infrastructure environment.
Technical Requirements
Senior‑level Tableau Administrator experience, including managing and optimizing large‑scale Tableau environments.
Proficiency in Python scripting for automation and tooling.
Experience with GitHub for version control and workflow management.
Familiarity with Ansible is preferred (nice to have).
Role Responsibilities
Participate in and consult on moderately complex Infrastructure Engineering initiatives.
Support large‑scale planning and execution of engineering deliverables.
Review, analyze, and troubleshoot Infrastructure Engineering challenges involving multiple technical factors.
Contribute to issue resolution by applying domain expertise and collaborating with internal and client stakeholders.
Ensure alignment with established engineering standards, policies, and compliance requirements.
Work directly with client personnel to support internal operations.
Minimum Qualifications
4+ years of experience in Technology Infrastructure Engineering or Solutions Engineering
Senior Management Consultant
Remote operations consultant job
About Neudesic
Passion for technology drives us, but it's innovation that defines us
.
From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster.
What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you.
Role Overview:
The Senior Management Consultant is a key member of Neudesic's Business Transformation & Strategy (BxS) service line. The role reports to the Director of Business Transformation. This role supports the successful delivery of business-led digital transformation engagements, providing clients with strategic insights, capability analysis, and structured roadmaps that drive measurable business outcomes.
This consultant serves as a trusted advisor to business and technology stakeholders, helping to bridge business strategy with technology execution using business architecture and organizational change management principles. The role also supports pre-sales activities, backlog creation, and helps train and mentor junior consultants.
Key Responsibilities
1. Business Architecture & Strategic Advisory
Conduct business capability assessments, identifying gaps, inefficiencies, and areas for digital innovation.
Create and apply business architecture models to align strategic objectives with operational and technology plans.
Support the development of product visions, solution roadmaps, and opportunity backlogs for clients across industries.
Translate business goals and market trends into structured transformation plans, in collaboration with BxS leadership.
Develop and maintain key strategic artifacts, including:
Business capability maps
Business process diagrams
Functional analysis frameworks
Solution ideation documents
2. Organizational Change Management (OCM)
Support stakeholder engagement, readiness assessments, and change impact analysis as part of transformation engagements.
Collaborate with clients to identify change champions, define training needs, and support communication strategies.
Ensure business transformation recommendations are adoption-focused, combining structural and behavioral change planning.
Track and help measure change adoption metrics and business value realization post-implementation.
3. Delivery Execution
Contribute to the delivery of complex transformation projects, ensuring alignment with business goals and client expectations.
Work with technical teams, including App Innovation and Data & AI, to ensure business needs are properly translated into technology solutions.
Facilitate workshops and ideation sessions to gather requirements, validate solutions, and shape the future-state vision.
Support the scoping of transformation initiatives into manageable backlogs, working with delivery leads and product owners.
Participate in agile ceremonies where needed to provide business context and track progress toward business objectives.
4. Pre-Sales & Sales Support
Assist in the creation of proposals, client pitch decks, and strategic recommendations that clearly define business impact.
Contribute to industry-specific POVs and transformation playbooks, working alongside national service line and sales teams.
Participate in client discovery and strategy workshops, identifying pain points and potential transformation initiatives.
Help articulate the business case and value proposition of BxS-led engagements to client stakeholders.
5. Thought Leadership & Internal Development
Support the creation of internal BxS methodologies, toolkits, and reusable frameworks.
Mentor junior consultants and contribute to the growth of the BxS practice.
Stay informed of technology and industry trends, helping to ensure client recommendations are future facing.
Participate in internal initiatives around business architecture enablement, product strategy, or OCM maturity.
Qualifications & Experience
7+ years of experience in management consulting, business strategy, business architecture, or digital transformation.
Proven ability to translate business strategy into executable roadmaps and capability models.
Strong understanding of organizational change concepts, including stakeholder engagement, communications, and training.
Experience in conducting discovery workshops, business analysis, and backlog creation.
Exposure to agile delivery environments and cross-functional collaboration.
Strong analytical, communication, and presentation skills; comfortable interfacing with business and technology stakeholders.
Familiarity with business architecture tools such as BPMN, capability mapping tools, or enterprise modeling platforms is a plus.
Experience working across industries or in a specific vertical (e.g., healthcare, retail, energy) preferred.
Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location.
Phishing Scam Notice
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Neudesic is an Equal Employment Opportunity Employer:
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************
Process Documentation Consultant
Remote operations consultant job
We are seeking a Process Documentation Consultant to lead a short-term engagement focused on designing, standardizing, and delivering comprehensive documentation for a national, multi-site project. This initiative spans procurement, staging, delivery, installation, commissioning, and ongoing maintenance of integrated communication and security systems. The ideal candidate will ensure all documentation is accurate, consistent, and optimized for operational efficiency. This is a contract and remote opportunity. The candidate will need to be willing to occasionally come on- site to job in Atlanta, GA.
Responsibilities:
Conduct structured interviews with engineers and SMEs.
Validate technical accuracy prior to publishing.
Create clear, concise, and technically accurate process documentation.
Maintain version control aligned with release cycles.
Track documentation gaps and manage backlog items.
Ensure consistent terminology across all guides and manuals.
Participate in Agile/Scrum rituals (standups, sprint planning, demos).
Communicate documentation needs and progress proactively to stakeholders.
Develop architecture diagrams, workflows, troubleshooting guides, QA checklists, and assembly instructions.
Document packaging specifications, labeling procedures, and material requirements.
Incorporate examples, diagrams, and visuals for clarity.
Qualifications:
Proven track record in process documentation for complex, multi-site projects.
Familiarity with integrated communication and security systems preferred.
Background in Lean Process Improvement or Six Sigma (Green Belt or higher preferred).
Experience working in Agile environments.
Proficiency in diagramming tools (Visio, Lucidchart) and documentation platforms.
Strong command of MS Office Suite and collaboration tools.
Organized, detail orientated, and able to deliver under tight deadlines.
Compensation:
$75-$100 hr
FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.
Associate Consultant
Operations consultant job in Columbus, OH
Using fundamental technical skills, analytical abilities, and up-to-date regulatory knowledge, provide complete customer oriented, air quality permitting, modeling, and compliance solutions, to assist clients in areas of permitting and regulatory compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Technical Responsibilities:
-Conduct air dispersion modeling analysis in accordance with project requirements and/or published guidelines.
-Calculate air emissions, determine required control technologies, and document process information to ensure client operations, and work practices are in accordance with all applicable regulations.
-Remain current regarding the latest developments in air pollution control technologies.
2. Regulatory Knowledge:
-Assemble permit applications, permit amendment applications, standard exemptions, source inventories, and emission fee calculations for submittal to state regulatory agencies for industrial clients.
-Understand existing regulations and continually review new and proposed regulations as they relate to industrial clients.
3. Maintain relationships with existing clients solicit new project work as appropriate; communicate results of analyses internally and externally in verbal and written form.
4. Assist new project engineers with projects and participate in internal training.
5. Update client information in internal database in a timely manner.
(The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.)
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
Operations Manager
Operations consultant job in Columbus, OH
Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.
Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.
Schedule:
6:00pm to 6:00am - 3 days on 3 days off
(Including weekends and holidays)
Responsibilities will include but not be limited to:
Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols
Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
The ideal candidate should possess the following:
Experience in ramp operations, specific to the intermodal transportation industry
Willingness to work in varying weather condition
Bachelor's or Associate's degree (Preferred)
Effective oral and written communication skills
Strong computer skills, including knowledge of Microsoft Office
EMS Operations Manager
Operations consultant job in Columbus, OH
Lynx EMS is recruiting an Operations Manager to direct operations at our Columbus, OH location.
PURPOSE/BELIEF STATEMENT
The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations.
JOB RESPONSIBILITIES
The Operations Manager will:
Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift.
Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement.
Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form.
Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them.
Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations.
Work and maintain a full-time regular work schedule.
Verify staffing for all shifts is met.
Participate in the full range of human resources responsibilities.
Write, receive, review, and approve staff reports, records, and related paperwork.
Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems.
Submit reports on all incidents, accidents, and work-related injuries and exposures.
Participate in interviewing and selection process as needed.
Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance.
Attend external and internal meetings as may be necessary/required.
Remain accessible by phone while off duty.
Other tasks that may be assigned or required to ensure operational integrity.
QUALIFICATIONS/EXPERIENCE REQUIREMENTS
Minimum Requirements:
Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification.
Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols.
Knowledge of inventory maintenance and control.
Knowledge of the basic principles of management and supervision.
Knowledge of basic record keeping, records and case management.
Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response.
Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public.
Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations.
Skill in operating a personal computer utilizing a variety of software applications.
Skill effectively communicating in both oral and written form.
Physical Requirements:
Good physical fitness with the ability to function effectively in all different types of environments.
Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments.
NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member.
Additional Duties:
The Operation Manager will be responsible for the following within their assigned division:
The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations.
The operation is responding to calls and sites as outlined within dispatch protocol.
Determining compliance with established policies and procedures.
Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics.
Overseeing and/or participating in the full range of human resources responsibilities.
Reporting:
Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip.
Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item.
Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations.
BENEFITS
Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.
Portfolio Operations Specialist - Remote
Remote operations consultant job
Job Title: Portfolio Operations Specialist - Remote
Duration: 1 Year Contract
Required Pay Scale: $19-21/hr
Top 3 skills:
Placing Coupa purchase orders and processing invoicing for projects
Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management
Ability to work well in Excel and Power Point
Job DescriptionResponsible for functional areas of Portfolio Operations within a product led organization that include the following but not limited to capital allocation, capital budget governance, operating budget governance, capacity management, vendor performance governance and contracts management.
Under general supervision of a Portfolio Ops Lead and in conjunction with the Principal Portfolio Lead, direct activities related to one or more Portfolio Operations function while also building expertise in other functions.
The functional areas include:
Project time tracking
processing of purchase orders and invoicing
Operating budgets
Capital budgets
Contract management
Capacity / Resource planning
Estimating for business cases
Minimum Position Qualifications:
2-5 years of overall experience
Proven track record of delivering objectives on time and within budget
Proven problem solving and organizational skills
Excellent communication and presentation skills to effectively communicate information to customers and to all levels with the organization
Should be able to participate in audits and other functionally related activities
Should develop a mindset of driving data driven decisions and support other stakeholders in the same as well
Key Responsibilities
Placing Coupa purchase orders and processing invoicing for projects
Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management
Ability to work well in Excel and Power Point
Oversee all aspects of assigned portfolio functional area
Responsible for identifying, understanding scope of work, organization of work and developing delivery plan and approach
Participate in audits and other functionally related activities.
Lead and manage conversations with leaders across the organization as needed
Develop a mindset of driving data driven decisions and support other stakeholders in likewise skill development
Influence the culture of continuous improvement of delivery methodologies and effectively lead large scale organization
Set target deadlines and clear predictability and monitor and summarize progress of tasks
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: ********************* // ************
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
Health, vision, and dental insurance (single and family coverage)
401(k) plan (employee contributions only)
Operations Manager
Operations consultant job in Columbus, OH
*Must have experience in complex manufacturing operations*
The Operations Manager is responsible for the day to day operations within the plant. They are responsible for the manufacturing functions within the plant in order to efficiently assemble high quality products, deliver on time, and within cost targets. Must be willing to work in a very a fast-paced environment with proven ability to deliver sustainable and superior results.
Operations Manager Responsibilities:
Responsible for meeting the delivery, quality and cost.
Leading production in timely continuous improvement activities.
Reporting plant labor operating efficiencies and machine utilization to the management staff.
Responsible for conducting performance evaluations for the Production Supervisor position.
Ensuring that standards are met with regard to production, quality, and safety.
Maintaining a safe work environment, and the general 5S housekeeping activities of the production floor.
Assisting in evaluating cause and elimination of downtime by directing 8D corrective actions when problems occur that need to be addressed.
Proactive in resolving problem and/or conflicts.
Consistently demonstrates a positive management approach and actively participates in various meetings.
Direct and supervise Team Leaders and all production Team Members to ensure correct, accurate, and timely completion of production and delivery schedules.
Institute and maintain safe work practices and capability of direction plant emergencies.
Oversees the training and development of supervisor, Team leaders and Technicians in the sociological and technological aspects of their responsibilities.
Ensure strict compliance with Quality Control standards and promote the company's reputation and image as a quality producer.
Communicate and counsel with all employees to maintain a high level of understanding.
Manage employees in such a way as to promote and maintain a high level of trust and integrity with all employees.
Analyze production to determine where improvements may be made, which will contribute to plant profitability.
Complies with all Company Safety policies, procedures and rules.
Operations Manager Education/Qualifications:
Bachelor's Degree preferred
Strong interpersonal and communication skills.
Strong problem solving skills.
Proven Leadership: a demonstrated ability to lead team members and get results through others.
In depth knowledge of financial and budgetary controls.
High degree of professionalism along with organizational skills, tact, and diplomacy.
Ability to motivate and delegate authority to subordinate personnel.
A strong background and working knowledge of lean manufacturing principles.
Must have experience with New Program Launches.
Sales Project Consultant
Operations consultant job in Columbus, OH
Evolve Egress & Exteriors is a trusted leader in providing specialized home improvement services with a specialty in high-end basement egress projects. Known regionally since 2004 for our exceptional customer service and consistently high Google review ratings, we offer a customer experience unmatched by other egress providers window companies, including pulling permits and going the extra mile on our scopes. With rising market demand and minimal competition, our project consultants enjoy unparalleled opportunities to impress homeowners and achieve high closing rates.
Why Join Us?
Uncapped Earning Potential:
Base Salary plus Commission-based structure. Monthly commission bonuses. Projected first-year earnings of $65,000 - $95,000+, and Second Year and beyond projected earnings of $100,000 - $175,000+
Career Growth: Gain valuable experience in a niche industry with plenty of room to grow in multiple directions (B2C and B2B hybrid).
Comprehensive Support: Receive paid training, professional development, and the tools needed to succeed.
Key Responsibilities, Business to Consumer:
Sales Excellence: Conduct in-home consultations, actively listen to customers' needs, and overcome objections to close sales effectively.
Upselling: Identify opportunities to provide additional services such as vinyl windows and entry doors, increasing revenue and delivering greater value to customers.
Product Knowledge: Develop a deep understanding of our services and their benefits. While a construction background is a plus, it's not required.
Accurate Documentation: Ensure all sales proposals and customer interactions are recorded precisely for smooth post-sale operations.
Collaboration: Work closely with the operations team to ensure timely and high-quality service delivery. Provide regular feedback to appointment setters to improve outcomes.
Qualifications:
Must be comfortable virtually integrating with our existing team via mediums like Zoom or Google Meet. The rest of our team is based in either Columbus or Cleveland for now.
Proven track record in sales and account management, preferably within the home improvement or home services industry.
Experience in in-home sales is highly desirable.
Strong interpersonal and communication skills, with the ability to build trust and rapport quickly.
Detail-oriented, ensuring accuracy throughout the sales process.
Motivated by a commission-driven role, with the ability to confidently guide customers through the decision-making process and ask for the sale.
Must possess a valid driver's license.
Financial Perks:
401(k) with up to 5% company matching.
Base salary
Uncapped commission.
Bonus and performance incentives.
Reimbursements:
Mileage reimbursement.
Travel reimbursement.
Growth & Training:
Paid training. Starter curriculum provided to develop product knowledge.
On-site training to develop product knowledge.
Professional development support.
If you're an ambitious sales professional looking to excel in a dynamic and rewarding environment, we'd love to hear from you. Apply today to join the EVOLVE Egress & Exteriors team and start your journey toward unlimited potential!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Company car
Mileage reimbursement
Paid time off
Paid training
Travel reimbursement
Work Location: In person
Sr Consultant -- Insurance
Remote operations consultant job
Insurance: Synpulse USA Inc. Find out if this opportunity is a good fit by reading all of the information that follows below. seeks Sr Consultant -- Insurance in NY, NY, to play vital role in further building up Synpulse USA's Insurance practice around digital transformation & operational excellence topics by making key contributions to bus.
dvlpmt, talent mgmt, oversight of delivery work, & thought leadership.
Req'mts: Bachelor's or foreign equiv in Risk Mgmt, Risk Analytics, Risk Mgmt & Insurance, or rel.
field & 3 yrs of exp: working w/mgmt consulting, corp.
strategy, enterprise architecture, bus.
dvlpmt, or mgmt w/in an insurance firm.
In alternative, bus.
will accept Master's or foreign equiv in one of above listed fields & 1 yr of exp performing above listed skills.
Telecommuting &/or work from home may be permissible pursuant to company policies.
When not telecommuting, must report to work site.
Offered salary is between $130,000 & $135,000/yr.
40 hrs/wk.
10% trvl req'd domestically/internationally. xevrcyc
Pls email resume to & indicate job code HP102725AD.
JobiqoTJN.
Keywords: Insurance Consultant, Location: BOWLING GREEN, NY
- 10060
Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver CO OR Remote
Remote operations consultant job
Business Operations Specialist Experience with compensation tools (Everstage Compensation)
Denver, CO
Experience with compensation tools (Everstage Compensation - very good to have)
This project is envisioned as a short-term managed services engagement (3-6 months), with scalability between 2 FTEs at minimum and 4 FTEs at maximum. Resources may work remotely, with flexibility for on-site support as needed.
We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes.
Responsibilities:
Collaborate with sales and operational leadership to gather process documentation from subject-matter experts.
Consolidate and structure best practices into accessible reference materials for team onboarding and continuity.
Document workflows for Salesforce task logging, account transitions, and quota management timelines.
Review and ensure process alignment with 3rd party software tools used across the sales lifecycle.
Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content.
Qualifications:
2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization.
2-4 years project management experience, preferably in a sales operation's context.
2-4 years of direct collaboration with sales teams on process improvement or enablement.
2-4 years of Salesforce usage, including reporting, task management, and process tracking.
Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.
Operations Specialist - Customer Accounts, Hardware Deployment & Maintenance
Remote operations consultant job
Job Title: Operations Specialist - Customer Accounts, Hardware Deployment & Maintenance
Travel: 30-60% (including short-notice travel as required)
Reports To: Head of Field Operations
Company overview: Deploy Surveillance is a leading mobile surveillance provider through delivering end-to-end hardware deployment, repair, and support for our customer accounts. Our fast-paced environment emphasizes reliability, problem-solving, and continuous improvement. We value detail-oriented, adaptable team members who thrive on customer-centric service and field-based execution.
Role summary: The Field Operations Specialist is responsible for end-to-end support of customer accounts from initial camera and account setup and hardware deployment to on-site maintenance, repairs, and ongoing fleet hardware management. The role requires strong organizational skills, technical aptitude, and the ability to manage changing priorities in a dynamic field environment. This position reports to the Head of Field Operations and collaborates with Program Management, Accounting, Production Teams, Logistics, and Account Management teams.
Key responsibilities
Customer account setup and onboarding
Establish and verify customer profiles, service levels, and access permissions in internal systems.
Gather and document customer requirements, network settings, site diagrams, and asset lists.
Coordinate with sales and account management to ensure accurate scope, and service expectations.
Hardware deployment and installation
Plan, schedule, and execute on-site or remote hardware deployments for mobile surveillance fleets.
Install, configure, and test surveillance devices, sensors, mounting hardware, power solutions, and networking equipment.
Ensure deployments meet security, regulatory, and Production guidelines; document configurations and as-built records.
Repairs and preventive maintenance
Troubleshoot and diagnose hardware faults in the field; perform repairs or coordinate escalations with the Production team.
Conduct preventive maintenance, inventory checks, and lifecycle management for deployed assets.
Create and follow service tickets, capturing root cause analysis, corrective actions, and parts usage.
Customer support and service delivery
Serve as a primary point of contact for field-related customer inquiries related to hardware and deployments.
Escalate issues as needed with clear Service Level Agreements (SLAs), ensuring timely updates to customers and internal stakeholders.
Provide hands-on assistance during critical incidents, coordinating with Support team and other Field Service Specialists to restore service quickly.
Fleet hardware management and records
Maintain accurate records of all deployed hardware, configurations, warranties, and maintenance history.
Manage asset tagging, inventory reconciliation, and lifecycle planning for customer fleets.
Generate and maintain documentation, reports, and dashboards for customers and internal teams.
Safety, compliance, and quality
Adhere to all safety protocols and best practices for field operations.
Ensure quality control during installations and maintenance activities.
Report incidents, near-misses, or non-conformances promptly and transparently.
Qualifications and skills
Experience: 3+ years in field operations, hardware deployment, installation, or related roles (experience in mobile or fleet surveillance a plus).
Travel readiness: 30-60% travel, including short-notice trips; ability to work flexible hours as needed.
Technical aptitude: Strong working knowledge of AV, networking, power systems, and surveillance hardware; basic IT literacy for configuring devices and entering data accurately.
Data management: Proficient in data entry, asset management, ticketing systems, and CRM tools; excellent attention to detail.
Problem solving: Demonstrated ability to diagnose issues, think critically, and implement effective solutions under time pressure.
Communication: Excellent verbal and written communication; capable of presenting technical information to non-technical stakeholders.
Organizational skills: Self-starter with the ability to manage multiple active projects, prioritize tasks, and meet deadlines.
Customer service mindset: Customer-focused with a professional, service-oriented approach.
Physical requirements: Able to lift 50 lbs. repetitively and carry equipment as needed; comfortable working in varied environments (outdoors, on customer sites, and in serviceable indoor areas).
Education: High School Diploma or GED, Associate degree or higher in Engineering a plus, Information Technology, Logistics, or a related field preferred; equivalent field experience accepted.
Performance indicators
On-time deployment and installation completion rates
First-time fix rate for on-site repairs
Accuracy and completeness of asset records and service tickets
Customer satisfaction and renewal indicators
Adherence to safety and quality standards
Incident response and resolution timelines
Work environment
Fast-paced field setting with varying customer environments
Combination of on-site deployments, remote work, and support-center collaboration
Regular collaboration with cross-functional teams (Customer Support, Logistics, Account Management)
Compensation and benefits
Competitive wage commensurate with experience
Health, dental, and vision coverage
Paid time off and holidays
Operations Manager
Operations consultant job in Westerville, OH
What is Smash Park?
Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity.
Job description:
At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.
We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience.
What You'll Do
Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
Cultivate a culture of diversity, equity, and inclusion throughout the organization.
Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service.
Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
Train and develop team members to deliver exceptional guest experiences.
Ensure compliance with food safety, liquor regulations, and quality standards.
Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
Implement policies and protocols to maintain and improve operational efficiency.
Help plan and execute public and private events to promote the Smash Park brand.
Continuously review and improve the overall guest experience-from product quality to service delivery.
Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment.
The Experience You'll Bring:
2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred.
Strong organizational, leadership, and interpersonal skills.
Excellent financial management and analytical abilities.
Experience with restaurant management and accounting software.
In-depth knowledge of food safety, liquor requirements, and quality standards.
Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.
Salary is based on experience, skills, and qualifications.
This role is bonus-eligible.
Job Type:
Full-time
Compensation:
Starting salary of $65,000 annually, with bonus-eligibility.
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Hospitality management: 2 years
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Executive Roofing Consultant (Remote)
Remote operations consultant job
Pay Range: $203,000-$314,000
Reports to: Head of Growth
About the Role
We're hiring an Executive Roofing Consultant, a closer with construction intelligence. You'll convert qualified inbound leads into high-value residential roofing projects for multi-million-dollar homes. This isn't a sales seat. It's a high-trust consulting position for someone who understands the details of premium roofing and can communicate with precision and confidence.
Who You'll Work With
You'll sit between our operations ground team and our innovation division. Every conversation you have represents the highest standards of the Superior Roofing brand, including craftsmanship, clarity, and care for the homeowner's investment.
What You'll Do
You'll engage qualified inbound leads through phone and Zoom consultations, typically managing two to five high-value projects per day. Your focus will be on building trust quickly, guiding clients through options, and closing within a five-day lead window. Using EagleView and Jobber CRM, you can accurately quote and document projects, maintaining Auto-generated notes and complete records for every interaction. As you reach full capacity, you'll begin collaborating with an assigned estimator to help manage and expand your project volume.
What You Bring
5+ years in residential construction or roofing (luxury or cold-climate experience preferred).
Deep understanding of premium roofing systems and client expectations.
High digital proficiency: Jobber, RingCentral, Google Workspace, Facebook Messenger.
Exceptional communication as you advise clients, you don't “sell” them.
Ability to maintain a 40% close rate minimum (60%+ earns promotion and pay increase; 80%+ builds a team under you).
Location
Remote within the U.S. experience in northern climates (Minnesota, Wisconsin, Michigan, Dakotas, etc.) is preferred. Occasional travel for major projects or executive meetings.
Why Superior Roofing
Superior Roofing is redefining what premium residential roofing looks like in the Midwest. We've built a company grounded in craftsmanship, care, and clarity, we live those values in every client interaction.
Record Growth: Averaging 40%+ year over year, driven by precision systems and elite service delivery.
Technology Leadership: First in class to offer
instant quoting
through our software, giving homeowners immediate, accurate estimates.
Premium Clientele: Our projects serve high-net-worth homeowners and lakefront estates valued above $1,000,000 where quality is non-negotiable.
Market Expansion: Positioned to become the largest retail residential roofing organization in Minnesota and Wisconsin by 2027.
Culture of Mastery: Every team member operates like an owner, trusted, accountable, and proud of their craft.
How We'll Take Care of You
You'll be rewarded with a structure that grows in tandem with your performance. Expect a strong base paired with performance bonuses, plus the opportunity to earn equity, Travel, and long-term retirement options as you advance. For top performers, there's a clear path toward national leadership.
This is the position meant to be the last job you'll ever apply for.
Datacenter Operations Manager
Operations consultant job in Westerville, OH
Lab Scheduling & Prioritization
• Coordinate factory witness test schedules across three primary lab locations:
o Dearborn, OH
o Monterrey, MX
o Tijuana, MX
• Prioritize testing activities based on:
o Manufacturing readiness and production schedules
o Sales commitments and customer urgency
o Product type and lab capabilities
• Ensure optimal utilization of lab resources and avoid scheduling conflicts.
Cross-Functional Coordination
Act as the liaison between manufacturing, engineering, lab operations, and sales teams to align on test objectives and logistics.
Facilitate communication and alignment across departments to ensure readiness and minimize delays.
Ensure all required documentation, equipment, and personnel are prepared ahead of scheduled tests.
Customer Engagement
Serve as the primary point of contact for customers attending factory witness tests.
Coordinate logistics for customer visits, including travel, accommodations, and site access.
Ensure customers are informed of test schedules, protocols, and any changes or delays.
Travel & On-Site Support
Travel to lab locations as needed to support high-priority witness tests and ensure schedules are maintained.
Provide on-site coordination and issue resolution during critical testing events.
Process Oversight & Documentation
Monitor the progress of scheduled tests and escalate issues that may impact timelines or customer satisfaction.
Ensure that test documentation, certifications, and reports are delivered promptly and accurately.
Track and report on test completion rates, customer feedback, and scheduling efficiency.
Skills: Skills & Competencies
Strong understanding of data center thermal management technologies, including chillers, fan walls, and liquid cooling systems.
Excellent organizational and time management skills with the ability to manage multiple priorities.
Effective communication and interpersonal skills, especially in customer-facing scenarios.
Proficiency in project management tools (e.g., MS Project, Smartsheet) and ERP systems.
Ability to travel up to 25% domestically and internationally, including to Dearborn, Monterrey, and Tijuana.
Preferred Attributes:
Familiarity with direct-to-chip liquid cooling architectures and CDU integration.
Experience with fan wall deployments and airflow optimization in white space environments.
Multilingual communication skills (English/Spanish) are a plus.
Education:
Bachelor's degree in Mechanical Engineering, Industrial Engineering, Business, or a related field.
5+ years of experience in project coordination or program management, preferably in HVAC, cooling systems, or data center infrastructure.
Experience working with cross-functional teams and managing customer-facing technical projects.
Core Business Operations Senior Consultant, Value Creation
Remote operations consultant job
We are seeking an experienced back-office operator or consultant with deep exposure to B2B SaaS workflows-particularly in deal desk enablement, lead-to-cash (L2C) transformation, and contract lifecycle management to join Vista's Value Creation Team (VCT) in the Core Business Operations (CBO) Practice. Vista's Core Business Operations Team serves as a trusted advisor to portfolio company leaders to drive execution across strategic initiatives focused on back-office excellence, particularly in renewal process optimization, contract lifecycle improvements, and deal desk enablement. A significant focus is accelerating AI adoption in the back office including tooling research and evaluations, use case ideation, and sharing lessons learned across the portfolio. You will contribute to both pre-investment business diligence (assessing market-leading software businesses) and post-investment transformation (working directly with portfolio leaders to unlock enterprise value).
This role is based in Austin, TX or remote locations and is available for an immediate start.
Responsibilities
As a Senior Consultant on the team, you will:
Work closely with VCT colleagues, investment team members, and portfolio company executives to build and execute on value creation plans, including implementation of Vista's CBO best practices.
Support Vista's investment teams in conducting business diligence.
Develop insights and recommendations on Revenue Quality maturity, efficiency, and improvement opportunities.
Evaluate and implement deal desk policies in Salesforce or other CRM systems.
Conduct contract analysis using AI tools and translate findings into renewal, pricing, and risk strategies.
Manage workstreams, coordinate stakeholders, and ensure timely, high-quality deliverables.
Contribute to continuous improvement of Vista's value creation methodologies and best practices.
Qualifications
4-6 years of professional experience in management consulting or B2B SaaS environments-ideally in RevOps, LegalOps, or L2C-related operations.
Experience with commercial due diligence a plus (but not required).
Demonstrates the ability to foster teamwork while working on projects and ability to work independently with little supervision when needed.
Strong analytical skills, with the ability to interpret data and translate insights into clear, actionable strategies.
Demonstrated ability to execute in a fast-paced, dynamic environment with multiple engagements and shifting priorities.
Exceptional communication and interpersonal skills, capable of influencing and building consensus among diverse stakeholders.
Business acumen and familiarity with B2B SaaS lead to cash and back-office processes.
High emotional intelligence, adaptability, and intellectual curiosity.
Experience with Salesforce or CLM tools strongly preferred.
Familiarity with AI tools (e.g., ChatGPT, Claude).
Willingness to travel up to 25% of time.
The annualized base pay range for this role is expected to be between $130,000 - $150,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other components may include an annual cash bonus and a comprehensive benefits package.
Company Overview
Vista is a leading global investment firm that invests exclusively in enterprise software, data and technology-enabled organizations across private equity, credit, public equity and permanent capital strategies. The firm brings an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees. The focus of Vista's Value Creation Team is to accelerate the corporate maturity of its companies - building software businesses that excel in product superiority and operational efficiency. Their collective counsel and resources allow companies to unlock opportunity, scale their business and grow sustainably to deliver value to all stakeholders. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn @Vista Equity Partners or X @Vista_Equity.
Auto-ApplyAssociate Field Consultant - Sports Field Construction - Base to 60k/year - Columbus, OH
Operations consultant job in Columbus, OH
Our client is known for building performance into everything they sell; from the synthetic athletic fields they install and maintain to the highest quality infills used in home and landscaping projects across the globe. Their business is built on the promise of delivering the best experience, and this is what inspires them to continuously drive the industry forward and make an impact on the customers and communities they proudly serve. The culture is built on the culmination of people and planning, processes and problem-solving, innovations and responsiveness, and the intense desire our passionate employee-owners have for creating win-win solutions. As a united team, the work relentlessly to bring all the elements of quality, consistency, innovation, and service perfectly together.
Due to growth they are looking to bring on an Associate Field Consultant to help with business development, prospecting and research to continue growing their footprint in the Columbus market. The Associate Field Consultant role is designed to be your growth platform for long-term success in business development. From day one, the Associate Field Consultant will gain hands-on experience, mentorship, and guided training across every stage of the synthetic turf sales process. In this role, the Associate Field Consultant will also play a vital part in building and sustaining partnerships that drive lasting success.
Responsibilities:
Support accurate data entry and assist with the management of the Customer Relationship Management (CRM) system to strengthen client relationships and track opportunities.
Contribute to the preparation of proposals, presentations, follow-up, and meeting documentation to deliver championship-quality service to prospects and clients.
Represent company at tradeshows, conferences, and association events to build connections and expand our presence in the industry.
Lead and support unique or specialized sports field projects, ensuring innovative and reliable results.
Assist in securing and renewing annual maintenance contracts, reinforcing long-term client partnerships.
Monitor digital platforms (Google, Twitter/X, and other social media) for sports field renovation announcements to identify potential opportunities.
Generate reports (market updates, CRM insights, qualified interactions) that inform business development strategies.
Conduct research to identify and qualify prospective clients and new business opportunities.
Prospect for leads and qualify sales opportunities that align with our growth vision.
Participate in marketing campaigns to discover, nurture, and qualify new leads.
Qualifications:
Bachelor' s degree in Sales, Business, Project Management, Marketing, or a related field (such as Engineering, Architecture, Planning, or Construction).
2+ years of experience in a sales, marketing, project engineering, design, or project management role.
Brings initiative and an ownership mindset, nurturing current client relationships while actively developing new ones.
Learns quickly and demonstrates enthusiasm for gaining new skills and knowledge.
Proven ability to deliver championship-quality customer service that creates remarkable experiences.
Compensation:
Base salary to 60k/year plus bonus
401k
PTO
Benefits
Employee Stock Options
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Field Consultant - Payroll Test
Remote operations consultant job
Field Consultant I - Conduct virtual and onsite inspections of high-value homes and small businesses to analyze replacement cost value and assess risk for personal and commercial insurance lines. Demonstrate professionalism and expertise to all stakeholders, ensuring high-quality survey results. Meet monthly survey and revenue production goals, and complete special projects as assigned. Document property features, assess hazards, and provide detailed survey reports with recommendations for risk improvement.
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