12 Operations Consultant Resume Examples

Five Key Resume Tips For Writing An Operations Consultant Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Operational Procedures, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Operations Consultant Resume templates

Zippia allows you to choose from different easy-to-use Operations Consultant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Operations Consultant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Paul Rogers
Operations Consultant
Contact Information
McLean, VA
(850) 555-5041
progers@example.com
Skills
  • Risk Management
  • Loan Modifications
  • Business Partners
  • Consultants
  • Customer Service
  • Borrowers
  • Customer Complaints
  • Financial Statements
  • ADP
  • Project Management
 
 
Employment History
Operations Consultant2020 - Present
PricewaterhouseCoopers
McLean, VA
  • Architected data model and led a team of developer/analysts to provide custom ERP solution for a large retailer.
  • Provided consulting services ranging from project management to hands-on consulting work.
  • Improved product availability and customer service.
  • Developed standard procedures for IT maintenance operations, used in APO engagements.
  • Acted as a new hire buddy and responsible for training new staff in firm procedures and policies.
Service Consultant2017 - 2020
Dialog Direct
Detroit, MI
  • Assist Platinum card members with most travel issues related to cancellations, changes, emergencies etc.
  • Scheduled appointments with potential customers, discussed information needs for their credit department and provided solutions to meet those needs.
  • Accepted credit card and loan applications and processed payments.
  • Interviewed customers to identify automotive problems and coordinated repairs.
Mortgage Banker2008 - 2017
Quicken Loans
Detroit, MI
  • Designed customized mortgage solutions based on financial goals to ensure the best outcome for both client and company.
  • Provided excellent customer service in a call-center mortgage origination environment.
  • Background clearance and licensed federally through the NMLS SAFE ACT along with being licensed in 15 states nation wide.
Education
Bachelor's Degree of Engineering1999 - 2002
Massachusetts Maritime Academy
Buzzards Bay, MA
 
 
Kelly Armstrong
Operations Consultant
Contact Info
San Jose, CA
(770) 555-0359
karmstrong@example.com
Skills
Key Stakeholders
Financial Statements
Internal Personnel
Risk Management
Customer Service
Loan Modifications
New Procedures
Loan Documentation Process
Ensure Compliance
Loan Applications
Employment History
Operations Consultant2018 - Present
IBMSan Jose, CA
  • Delivered pre and post sales project management guidance on installation, upgrade and migration engagements.
  • Deployed Enterprise Identity and Access Management (IAM) solutions implemented.
  • Provided guidance and interpreted policies, procedures and Project Management Office directives.
Operations Analyst2008 - 2018
AMN HealthcareSan Diego, CA
  • Deployed and Administrated the McAfee EPO Endpoint Encryption Solution for all Computer Hardware operating in the Corporate Production environment.
  • Generated financial models to support semiconductor acquisition and licensing
Loan Servicing Specialist2006 - 2008
Wells FargoSan Diego, CA
  • Maintain all compliance and risk factors associated with Wells Fargo Home Mortgage and its bankruptcy policies with Federal Courts.
  • Review and analyze final loan modifications to assure they are within company and investor guidelines.
  • 4Worked with Joint Venture companies of Wells Fargo, mainly in Florida, processing FHA, VA and Conventional loans..
  • Worked with underwriters in reviewing refinance loan applications in initial qualification process.
Education
Bachelor's Degree of Business1998 - 2001
Ashford UniversitySan Diego, CA
 
 
Theresa Owens
Operations Consultant
Atlanta, GA
(240) 555-5051
towens@example.com
Experience
Operations Consultant2019 - Present
IBMAtlanta, GA
  • Facilitate design workshops to analyze a business's processes and procedures to design the client's solution.
  • Led the design and development of interoperable Healthcare Provider Directory proof-of-concept project for Social Security Administration on.
  • Leveraged financial management, project management, and performance analysis expertise to optimize project processes and improve operational efficiency.
Investment Consultant2018 - 2019
Raymond JamesTampa, FL
  • Assisted in advisor recruiting by researching potential advisors' production and AUM, developing a 250-page recruiting portfolio for management.
  • Assisted financial advisor in opening new accounts; maintained client files and client deposits.
  • Apply tax advantaged operating strategies and retirement plans for individuals and businesses.
  • Collaborate with advisor services for portfolio recommendation.
Trader2017 - 2018
T3Tampa, FL
  • Provide training on technical and fundamental analysis on the stock market
  • Apply technical analysis and momentum in trading strategies.
  • Traded NYSE, AMEX, equities based on proprietary technical analysis and fundamental research.
  • Execute large volume intraday and swing trades based on current market condition analysis overlaid with technical analysis.
Skills
FXDifferent DepartmentsCustomer ServiceDirect AccessInternal ClientsRisk ManagementDirect GuestsPortfolioInformation TechnologyFinancial Advisor
Education
Bachelor's Degree In Business2014 - 2017
University of Central FloridaOrlando, FL
 
 
Mark Sanders
Operations Consultant
Employment History
Operations Consultant2015 - Present
DeloitteDallas, TX
  • Led a Six Sigma project to improve strategic planning in government.
  • Provided Project Management Office support to a national roll-out of IT infrastructure for a pharmacy.
  • Project Management: Averted problems on projects by escalating and recommending best practice issue resolution and scheduling strategies to Deloitte management.
  • Create Metrics and reports in Windows SharePoint to form a repository for circuit portfolio management.
  • Draft reports of findings and recommendations to mitigate risk for operational risk management.
Investment Consultant2013 - 2015
Wells FargoSan Antonio, TX
  • Total accountability for generating new and recurring revenue stream through sales and advisory services for investment management practice.
  • Developed strategic investment portfolios designed to accomplish client specific financial goals.
  • Utilize financial planning tools to create and present financial plans for potential clients and maintain financial plans for existing clients.
  • Provided investment advice to customers via inbound and outbound calls.
Trader2011 - 2013
Fidelity InvestmentsBoston, MA
  • Traded stocks, options, fixed income products, and mutual funds on behalf of clients.
  • Worked with clients to resolve service/maintenance requests and process equity, option, and fixed income trades.
  • Experience with trading equities and options, mutual funds, and some fixed income.
  • Work closely with Portfolio Managers on methods for adding or reducing exposure in industries and individual credits.
Education
Bachelor's Degree In Business2008 - 2011
Miami Dade CollegeMiami, FL
 
 
Contact Information
Dallas, TX
(880) 555-8470
msanders@example.com
Skills
Customer Service
Asset Management
Stock Options
Hedge Funds
Risk Management
Market Conditions
Comprehensive Knowledge
Financial Goals
Corporate Bonds
Futures Markets
 
 
Frank Ortiz
Operations Consultant
Hartford, CT
(510) 555-9770
fortiz@example.com
Skills
Human ResourcesData WarehouseBusiness CasesLoan ModificationsLoan ApplicationsForeclosureBusiness PartnersReal EstateFunctional AreasTruth
 
 
Employment History
Operations Consultant2018 - Present
AetnaHartford, CT
  • Acted as resource for the business, information technology and vendor personnel.
  • Integrate business and system processes to support healthcare merger.
  • Provided customer service to business partners regarding installation.
  • Perform data analysis and propose application enhancements to increase system efficiency and productivity.
Loan Servicing Specialist2017 - 2018
Wells FargoColorado Springs, CO
  • Assemble State and County property information Create documents that provide current mortgage loan status.
  • Calculated income via personal and business tax returns.
Loan Documentation Specialist (Part-Time)2010 - 2012
Wells FargoColorado Springs, CO
  • Work with title companies to clear title issues prior to closing.
  • Manage complex loan package to ensure compliance with Company policies and procedures for loan products.
Education
Bachelor's Degree of Business2009 - 2012
Colorado Technical UniversityColorado Springs, CO
 
 
Paul Rogers
Operations Consultant
Contact Information
McLean, VA
(850) 555-5041
progers@example.com
Skills
  • Risk Management
  • Loan Modifications
  • Business Partners
  • Consultants
  • Customer Service
  • Borrowers
  • Customer Complaints
  • Financial Statements
  • ADP
  • Project Management
 
 
Employment History
Operations Consultant2020 - Present
PricewaterhouseCoopers
McLean, VA
  • Architected data model and led a team of developer/analysts to provide custom ERP solution for a large retailer.
  • Provided consulting services ranging from project management to hands-on consulting work.
  • Improved product availability and customer service.
  • Developed standard procedures for IT maintenance operations, used in APO engagements.
  • Acted as a new hire buddy and responsible for training new staff in firm procedures and policies.
Service Consultant2017 - 2020
Dialog Direct
Detroit, MI
  • Assist Platinum card members with most travel issues related to cancellations, changes, emergencies etc.
  • Scheduled appointments with potential customers, discussed information needs for their credit department and provided solutions to meet those needs.
  • Accepted credit card and loan applications and processed payments.
  • Interviewed customers to identify automotive problems and coordinated repairs.
Mortgage Banker2008 - 2017
Quicken Loans
Detroit, MI
  • Designed customized mortgage solutions based on financial goals to ensure the best outcome for both client and company.
  • Provided excellent customer service in a call-center mortgage origination environment.
  • Background clearance and licensed federally through the NMLS SAFE ACT along with being licensed in 15 states nation wide.
Education
Bachelor's Degree of Engineering1999 - 2002
Massachusetts Maritime Academy
Buzzards Bay, MA
 
 
Kelly Armstrong
Operations Consultant
Contact Info
San Jose, CA
(770) 555-0359
karmstrong@example.com
Skills
Key Stakeholders
Financial Statements
Internal Personnel
Risk Management
Customer Service
Loan Modifications
New Procedures
Loan Documentation Process
Ensure Compliance
Loan Applications
Employment History
Operations Consultant2018 - Present
IBMSan Jose, CA
  • Delivered pre and post sales project management guidance on installation, upgrade and migration engagements.
  • Deployed Enterprise Identity and Access Management (IAM) solutions implemented.
  • Provided guidance and interpreted policies, procedures and Project Management Office directives.
Operations Analyst2008 - 2018
AMN HealthcareSan Diego, CA
  • Deployed and Administrated the McAfee EPO Endpoint Encryption Solution for all Computer Hardware operating in the Corporate Production environment.
  • Generated financial models to support semiconductor acquisition and licensing
Loan Servicing Specialist2006 - 2008
Wells FargoSan Diego, CA
  • Maintain all compliance and risk factors associated with Wells Fargo Home Mortgage and its bankruptcy policies with Federal Courts.
  • Review and analyze final loan modifications to assure they are within company and investor guidelines.
  • 4Worked with Joint Venture companies of Wells Fargo, mainly in Florida, processing FHA, VA and Conventional loans..
  • Worked with underwriters in reviewing refinance loan applications in initial qualification process.
Education
Bachelor's Degree of Business1998 - 2001
Ashford UniversitySan Diego, CA
 

What Should Be Included In An Operations Consultant Resume

1

1. Add Contact Information To Your Operations Consultant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Operations Consultant Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Operations Consultant Resume Relevant Education Example #1
Bachelor's Degree In Engineering 2014 - 2016
Massachusetts Maritime Academy Buzzards Bay, MA
Operations Consultant Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
Ashford University San Diego, CA
3

3. Next, Create An Operations Consultant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Operations Consultant
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Operations Consultant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Programmer Analyst
Accenture Federal Services
  • Generated SQL scripts for data staging, loading, and cleanup to import and convert data from other applications to Oracle.
  • Used PMCMD command to start, stop and ping server from UNIX and created Shell scripts to automate the process.
  • Designed and developed using Agile/Scrum methodology.
  • Created presentations using MS PowerPoint for Accenture DU leads and received appreciation for the same.
  • Led development of new media and internet products for leading retail and CPG companies.

Work History Example # 2
Operations Consultant
Wells Fargo
  • Facilitated integrated meetings, controls assessments, and control testing between SOX stakeholders and external auditors.
  • Developed SQL parser to enable updating and correction without affecting application availability.
  • Worked with Control Validation Team to perform SOX testing.
  • Evaluated financial controls to ensure accuracy and SOX requirements were met.
  • Provided enterprise-wide integrated BCP Simulations and requirements.

Work History Example # 3
Compliance Analyst
Bank of America
  • Maintained compliance with Bank Secrecy Act (BSA) policy and procedures.
  • Examined the QA audit fails against underwriters for procedural compliance decisions and discrepant calculations.
  • Captured critical RESPA data from loans.
  • Relayed information back to the LOB for corrections to proceed with purchase.
  • Evaluated credit decisions for accuracy based upon established risk parameters.

Work History Example # 4
Project Analyst
Science Applications International ...
  • Identified PMO risks and issues for review and consideration by client.
  • Presented SEDC 2012 Article on comparing tools from SE and Lean Six Sigma.
  • Led deployment for CRM Phase II, including the development of a resource loaded network.
  • Developed/implemented procedural policies, guidelines and suspense's supporting, Leadership, Program/Project Managers and supervisors.
  • Leveraged technical architecture based upon SOA, Java, with Oracle 10i as the DB.

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5

5. Highlight Your Operations Consultant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your operations consultant resume:

  1. Six Sigma Green Belt
  2. Project Management Professional (PMP)
  3. Certified Professional - Human Resource (IPMA-CP)
  4. Certified in Production and Inventory Management (CPIM)
  5. Change Management Certified Professional
  6. Six Sigma Black Belt
  7. Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  8. Certified Food Manager (CFM)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021