Operations Consultant Manager Full Time jobs

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. Operations Manager (financial services and accounting) Hybrid in Vienna, VA Contract Description To advise senior leadership and lead ongoing operational strategy that supports and aligns with corporate and departmental strategic goals. To assist with developing action plans for operational improvement, managing resources, projects, leaders, team members, and worldwide operations to achieve organizational, strategic, financial, and member service goals and objectives. Ensures effective management of projects from inception through implementation. Develops organizational capability and inspires team to achieve business goals through confidence in leadership and teamwork. Responsibilities • Develop operational strategic plan; identify and address areas of significant risk and evaluates overall effectiveness of operations • Lead operational/business analysis to include utilizing KPIs to identify areas of improvement developing action plans for operational improvement • Conduct root cause analysis to identify development opportunities and recommend applicable business solutions • Conduct analyses of reports relating to sales, volume, and monthly operational and capital expense budgets; prepares reports to communicate to senior management • Identify and assess business strategies and opportunities; develop appropriate analytical approaches • Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results • Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats Leads the largest/most complex multidisciplinary projects & initiatives of significant business risk & impact • Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units • Build and maintain relationships with team members, management, key stakeholders and/or external contacts(vendors, etc.) • Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities • Lead project teams; assures quality, consistent application and performance; meets schedules and/or resolves highly technical and complex problems • Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure • Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership through coaching, counseling, and guidance for ongoing and future developmental needs of the team • Apply broad functional knowledge and seasoned expertise to improve the overall operational and developmental performance of the team; assists with recruiting and on-boarding efforts • Serve as subject matter expert regarding business functions, systems, policies and/or procedures • Stay abreast of and ensure compliance with applicable laws, regulations and guidelines • Oversee the preparation and execution of department/division AFP • Manage merit pay in accordance with specified objectives and guidelines Qualifications • Advanced knowledge of banking/financial industry standards and practices • Experience assimilating technical, complex financial and economic data • Extensive experience demonstrating the ability to persuasively, clearly, and diplomatically communicate, both verbally and in writing, to all levels of management and to external entities • Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals • Advanced knowledge of change management principles and practices • Desired - Experience with credit union financials and/or NCUA regulations • Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services • Advanced skill exercising initiative and using good judgment to make sound decisions • Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation • Expert organizational, planning and time management skills • Effective skill in building strategic and execution-focused plans and alliances with partner leadership • Expert analytical/quantitative, reconciliation and deductive reasoning skills • Bachelor's degree in Business Administration, Finance, a related field, or the equivalent combination of education, training, and experience • Desired - MBA or graduate degree in Auditing, Finance, or related field System One, and its divisions and subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

We are seeking a dynamic and experienced General Manager to lead our establishment, ensuring operational excellence and exceptional customer service. The ideal candidate will possess strong leadership skills, a deep understanding of the food service industry, and a passion for delivering high-quality dining experiences. This role requires overseeing daily operations, managing staff, and maintaining a profitable business while fostering a positive work environment. POSITION SUMMARY The General Manager (GM) will be responsible for ensuring strategic, operational, and sales-centric excellence of the BASH Boxing studio locations within assigned regions or territories. At the core, the GM will oversee and provide leadership and daily direction to the Studio Management teams. Additionally, the GM will work directly with their managed studios to reinforce sales and operations performance and will be directly responsible for overseeing the hiring, training, and development of all studio staff at each studio: including Studio Managers, Assistant Studio Managers, Studio Associates, and Coach Teams. The GM will work with the Studio Management team (Studio Managers, Assistant Studio Managers, and Head Coaches) to lead & grow the E2E sales engine, while ensuring the effective implementation & execution of Corporate-defined operational procedures - ensuring the ultimate health of the business. This leader must possess and apply a high-caliber approach to sales coaching and staff development. DUTIES AND RESPONSIBILITIES ● Financial Performance Take actions based on reports provided to implement improvements and increase the profitability of the location. Drive revenue of the region in all areas of business, including membership sales, packages, & retail, etc. Manage the expense goals of the studios through working with Studio Managers on payroll and supply ordering. Monitor group stores' budgets, coaching Studio Managers to keep expenses in line and maximize profitability. Ensure proper inventory management procedures are followed. Complete and submit all reports as required. ● Marketing & Sales Oversee the execution of store marketing campaigns throughout the store group. Use only approved BASH Boxing materials in advertising and promotion. Develop partnerships with local community members and participate in local events to build brand awareness. Ensure Studio Managers consistently execute sales tactics and maximize member volume. Train management teams to monitor member satisfaction throughout their shift. Enforce standards for locations' image and operation. ● Employee Management Recruit, select, train, and manage Studio & Assistant Studio Managers Partner with all Studio Managers to ensure their personal development in the organization as a manager; this includes recurring meetings, development plans, succession planning, etc. Monitor the efficiency and effectiveness of scheduling. Conduct performance appraisals and recommend pay increases to Corporate Leadership. Ensure BASH's labor policies are consistently implemented in groups' stores. Oversee payroll administration. Delegate tasks to best utilize available resources. Approve employee pay increases, promotions, and terminations. ● Customer Service Train store management to: ■ Monitor that all customer service issues, including complaints, are resolved; ■ Maximize member retention by ensuring high levels of customer service and cleanliness, continual maintenance of exercise equipment and responsiveness to member needs and suggestions. ● Safety & Sanitation Train store management to: ■ Abide by - and ensure all staff abide by - all safety and sanitation procedures; ■ Know what to do and whom to call in case of emergency; ■ Report and/or act on unsafe conditions; ■ Complete job responsibilities in a safe manner; ■ Report any member or employee incidents to you; ● General Upkeep. Oversee and track receiving, storage and display of merchandise and supplies to facilities. Enforce all safety, sanitation, and cleanliness requirements Ensure all facilities' equipment is in good working order for purposes of safety and productivity. ● Policy & Regulation Compliance Ensure all stores are in full compliance with all local, state, and federal regulations including but not limited to: ■ Health regulations, Hour and wage regulations, Age restrictions, Fair employment practices, ADA, OSHA. ■ Any other appropriate regulations required for the legal operation of the business. Know and ensure all facilities' compliance with all BASH Boxing policies and procedures KNOWLEDGE, SKILLS, & QUALIFICATIONS ● 8 years' experience managing multiple fitness facilities, including financial accountability. ● Must be outgoing and high energy with the ability to motivate and train employees CONTINUED ON NEXT PAGE ● Must possess honesty, integrity, and accountability. ● High level of self-motivation. ● Excellent written and verbal communication skills, with the ability to address/respond in a clear, concise, and respectful manner. ● Customer service - responds promptly to studio needs, responds to requests for service and assistance, meets commitments and resolves member and staff issues completely. ● Independent thinker, team player. ● Excellent decision-making ability. ● Project management - coordinates assigned task workflow, communicates changes and progress, completes projects on time. ● High level of attention to detail. ● Bachelor's Degree and 3-5 years of previous management experience; or equivalent combination of education and experience. ● Must have Word, Excel, PowerPoint, and general computer expertise. Job Type: Full-time

AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Store Manager Location Westfield Montgomery Mall, Bethesda, MD Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing AKIRA's 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. Upholding and enforcing all AKIRA policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting. Who You Are: You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results. You thrive in a high-energy, fast-paced, customer-focused environment You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company. You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences. You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader. You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms. You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment. What You Will Do: Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback. Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people. Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture. Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same. Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request. We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately. If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path. Job Benefits: Compensation: $18.00-$25.00(based on experience) Comprehensive health insurance package with an employer contribution 401K available after 1 year of employment Employee Discount Opportunity to be a critical member at a people-centric, fast-growing company IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.

About Us Nesfield Performance is a leading-edge health and wellness studio in Bethesda offering personal training, massage therapy, physical therapy, and nutrition coaching-all under one roof. We are committed to transforming lives through our holistic five-pillar model: Mind, Body, Regeneration, Nutrition, and Lifestyle. As we open our first flagship location, we're seeking a high-potential Studio Manager who is eager to grow into a leadership role and help us build something special. About the Role This is a unique opportunity to join a company in the midst of exciting growth. The Studio Manager will play a key role in the transition from our current studio space into our brand-new flagship location in downtown Bethesda. During the first three months, you'll work closely with the Owner to support scheduling, operational coordination, and the studio launch process. As the business grows, so will your responsibilities and authority-eventually evolving into a full integrator-level leadership role. This Role Is For You If You Are: Motivated to grow into a leadership/management role but need more hands-on experience Naturally organized, proactive, and love building systems Passionate about health, fitness, wellness, or client service Comfortable learning from a founder and being mentored closely A team player who can eventually become a team leader Work Schedule Full-time, salaried, based on-site in Bethesda, staring in Chevy Chase. General hours: Monday-Friday, with weekends and occasional holidays as needed Flexibility is expected during studio launch, events, or high-demand periods Typical workload: 40-45 hours/week, with up to 50 hours during peak periods Initial Responsibilities (First 3-6 Months) Assist with the transition from current operations to the new studio Support Owner with scheduling, staffing, and system setup as part of the studio launch Help manage day-to-day operations while building knowledge of backend systems and procedures Coordinate with staff and vendors to ensure a smooth studio opening Begin to manage social media engagement and support event logistics Begin to oversee and mentor studio interns Growth Path - Within 12-18 Months Manage day-to-day operations and lead the front desk team Own lead generation tracking and client communication pipelines Oversee social media engagement and execution of the marketing calendar Support hiring, onboarding, team accountability, and evaluations Participate in financial reporting reviews and strategic planning with Owner Lead studio events and manage strategic partnerships Weekly Activities Support weekly team meetings and 1:1 check-ins with staff and Owner Track KPIs, scheduling, and member communications Write studio newsletter and manage content calendar Oversee and support the studio intern(s) in administrative and marketing projects Assist with product and supply orders, facility upkeep, and maintenance tracking Coordinate social media scheduling and engagement Monitor and respond to client feedback and needs Qualifications Certified wellness, fitness, or health professional preferred (e.g., CPT, CES, RYT, Group Fitness, or similar) 5+ years of professional experience in health, wellness, fitness, or related service industries preferred Confident and capable of teaching a group class or session in a pinch, if needed Strong organizational skills and a proactive attitude Excellent written and verbal communication Familiarity with CRM, scheduling platforms, or content creation is a plus Passionate about health, wellness, and personal growth Bachelor's degree preferred but not required Compensation & Benefits Salary: $50,000-$65,000 base depending on experience and progression Bonus: Performance-based incentives based on individual and studio growth Health & wellness perks (gym access, InBody scans, workshops) Paid time off and holidays Mentorship and development into a leadership position Opportunity for long-term growth as we expand into multiple locations

New Store Opening Job Status: Full-Time Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders-Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading! What you'll do: Represent and communicate Warby Parker's values and philosophy to customers and team members Execute and improve all operational activities to meet your store's financial targets and customer experience goals Consistently follow company-wide processes to maintain brand consistency Manage daily scheduling and payroll for the entire store team Coordinate store events with our Marketing team Implement existing procedures (and create new ones!) to protect the company's inventory and assets Follow and enforce protocols to ensure risk management and safety Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development Lead biannual performance and development reviews for each store team member Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like Create an inclusive workplace culture by treating all teammates and customers with respect Attend company leadership trainings, including our annual Store Leader Summit Who you are: Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer) Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals A clear, honest, and empathetic communicator who's able to make tough decisions An organized, entrepreneurial go-getter-you're unafraid of taking calculated risks to deliver results An upbeat collaborator with strong interpersonal skills A resourceful problem-solver and out-of-the-box thinker when faced with challenges Curious and willing to question how things are done and how they could be done better Able to inspire your team by promoting our vision and purpose in a compelling way Highly interested in business, technology, and fashion Ready to bring fun into your workplace but willing to put in long hours when required Passionate about providing nothing-but-wonderful service Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Up to 10 paid Vacation Days per year (accrued based on hours worked) 10 Paid Holidays Retirement savings plan (401(k)) Parental leave (non-birthing parents included) 8 weeks after 6mos of employment Short-term disability- up to 13 weeks after eligibility Employee Stock Purchase Plan Employee Assistance Program (EAP) Bereavement Support Optical Education Reimbursement Free eyewear And more (just ask!) About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact-and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world-without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests. Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over fifteen million pairs of glasses have been distributed in over 70 countries; that means ten million people now have the glasses they need to learn, work, and achieve better economic outcomes. At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We're happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be. We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we're all about, and our annual Impact Report and Racial Equity Strategy lay out how we're sticking to these values. Warby Parker, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. Maryland Pay Range Currency * USD Pay range start * $71760 - Pay range end * $84240

The Air Traffic Organization has 35,000 controllers, technicians, engineers, and support personnel whose daily efforts keep aircraft safe, separated, and on time. System Operations Services leads the agency in a broad range of operational services, including all national air traffic flow management initiatives, policy and concept development for airport surface flow management programs, all national flight service functions, and operational oversight of National Airspace security issues. Help Overview * Accepting applications * Open & closing dates 04/05/2025 to 05/05/2025 * Salary $152,200 - $214,300 per year Base salary is set within the range based on qualifications, experience and peer salaries. Locality pay is added for a total salary of up to $225,700 * Pay scale & grade EV 02 * Help Location 1 vacancy in the following location: * Washington, DC * Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. * Travel Required 25% or less - The job may require up to 25% travel. * Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (U.S. Citizens) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $10,000 will be paid to new hires to Federal service, former Federal employees (reinstatements), and student trainees. A fixed relocation payment of $27,000 will be paid to current Federal employees. Relocation expenses paid are subject to applicable taxes. * Appointment type Permanent * Work schedule Full-time * Service Senior Executive * Promotion potential NA * Job family (Series) * 0340 Program Management * Supervisory status Yes * Security clearance Sensitive Compartmented Information * Drug test Yes * Announcement number EXE-ATO-25-2-94743 * Control number 834764100 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. * Senior executives Individuals looking for an executive-level job and who meet the five Executive Core Qualifications (ECQs). Clarification from the agency All U.S. Citizens Videos Help Duties The Director, System Operations Security is responsible for managing all programs related to air traffic national security and leads System Operations Services in protecting the United States and its interests from security threats involving the Air Domain. The Director leads, manages, and executes the Air Traffic Organization's (ATO) core function regarding air domain security policy, classified operations, real-time operational security management of the National Airspace System, and collection and analysis of security data as appropriate. The Director, System Operations Security oversees and has direct line authority over five (5) groups comprised of approximately 90 highly technical positions, including 15 senior managers responsible for managing the operational efforts to protect the United States and its interests from threats associated with the Air Domain, including the novel risks related to Unmanned Aircraft Systems (UAS) and other new entrants. The Director oversees and manages a budget of approximately $6.4 million. Principal Responsibilities * Directs ATO's use of Air Traffic Management capabilities to deter, detect, respond to, defeat, mitigate, and recover from threats, such as hostile aircraft involving the Air Domain. * Manages sensitive and classified national defense, homeland security, and emergency operations-related missions involving the Air Domain. * Oversees emergency operations activities to ensure that essential air navigation services are sustained during major incidents. * Establishes policies, plans, and procedures that enable effective national defense, homeland security, law enforcement, and emergency operations efforts. * Leads participation in internal and interagency development and implementation of Air Domain security and emergency operations policies, plans, standards, and procedures. * Manages the National Response Framework-related efforts, including crisis management support for the agency's leadership; coordination and execution of national emergency operations; development of interagency contingency plans; and deployment of personnel to key crisis management nodes such as State Emergency Operations Centers and Federal Government Joint Field Offices. * Leads all counter UAS policy, intra and interagency coordination, and maintains operational oversight of counter UAS missions for the ATO. Has operational control of special government interest UAS authorizations, ensuring critical lifesaving, law enforcement, and crisis response missions are conducted in a timely manner. * Represents FAA in meetings, committees, groups, and forums by serving as an authority on air transportation security matters. Exercises delegated authority to make commitments on behalf of the FAA on matters directly affecting air transportation security issues. Help Requirements Conditions of Employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Designated or Random Drug Testing required. Qualifications As a basic requirement for entry into the FAA Executive System, you must clearly articulate and describe within your five (5) page resume evidence of progressively responsible leadership experience that is indicative of senior executive-level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below. In addition to the minimum qualifications, the following have been determined to be selective factors for this position. This means possession of these criteria is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess these criteria are ineligible for further consideration. * LEADERSHIP REQUIREMENT: Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers' requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders. * LEADERSHIP REQUIREMENT: Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations. * LEADERSHIP REQUIREMENT: Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization. * LEADERSHIP REQUIREMENT: Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long-range vision, developed strategies, and applied innovative ideas and techniques. * TECHNICAL REQUIREMENT: Experience leading, overseeing, and providing strategic direction for an organization responsible for national security and emergency response to protect the United States and its interests from threats and hazards associated with Air Traffic Management. * TECHNICAL REQUIREMENT: Experience leading and managing the safe-handling, safe operation or protection and control of classified or sensitive information in support of the safe and efficient operation of the National Airspace System. Education An education requirement has not been established for this occupational series. Preview Job Questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information Position may be subject to a background investigation. A one-year probationary period may be required. Veterans preference does not apply to the FAA Executive System. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. PCS entitlements will be paid if relocation is required by the agency. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. 1. A resume that does not exceed five (5) pages. Any information submitted in excess of five (5) pages WILL NOT be considered. The resume must provide evidence (such as related professional experience and accomplishments) that demonstrates you possess the required leadership and technical requirements. 2. An SF-50, Notification of Personnel Action, if you are claiming noncompetitive eligibility as a current/former FAA Executive or current/former member of the Senior Executive Service or equivalent system. 3. A Senior Executive Candidate Development Program (SESCDP) certificate if you are claiming noncompetitive status based on your completion of an SESCDP program. Note: Please do not submit additional materials (e.g. ECQ written narrative statements, DD Form 214, performance plans/evaluations, letters of recommendation), they will not be considered as part of the application package. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply The application process used to recruit for this position is RESUME ONLY. Your five (5) page resume must provide information regarding your professional experience and accomplishments that demonstrate you meet the leadership and technical requirements. Uploaded resumes must be attached to your application in USAJOBS and submitted in Word (or Word compatible) or PDF format. You are strongly encouraged to review the Office of Personnel Management's Guide to Senior Executive Service Qualifications for specific examples and guidance on writing effective executive resumes, found here: **************************************************************************************************************** You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. SES Candidate Development Program (CDP) graduates should submit a copy of their CDP program certification with their package. Agency contact information Steve Yu Phone **************** Fax **************** Email ****************** Address Federal Aviation Administration Executive Resources Division 800 Independence Avenue, SW, Room 523 AHR-200 Washington, DC 20591 US Next steps Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 90 days of the closing date of this announcement. You will be notified of the outcome. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents 1. A resume that does not exceed five (5) pages. Any information submitted in excess of five (5) pages WILL NOT be considered. The resume must provide evidence (such as related professional experience and accomplishments) that demonstrates you possess the required leadership and technical requirements. 2. An SF-50, Notification of Personnel Action, if you are claiming noncompetitive eligibility as a current/former FAA Executive or current/former member of the Senior Executive Service or equivalent system. 3. A Senior Executive Candidate Development Program (SESCDP) certificate if you are claiming noncompetitive status based on your completion of an SESCDP program. Note: Please do not submit additional materials (e.g. ECQ written narrative statements, DD Form 214, performance plans/evaluations, letters of recommendation), they will not be considered as part of the application package. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help How to Apply The application process used to recruit for this position is RESUME ONLY. Your five (5) page resume must provide information regarding your professional experience and accomplishments that demonstrate you meet the leadership and technical requirements. Uploaded resumes must be attached to your application in USAJOBS and submitted in Word (or Word compatible) or PDF format. You are strongly encouraged to review the Office of Personnel Management's Guide to Senior Executive Service Qualifications for specific examples and guidance on writing effective executive resumes, found here: **************************************************************************************************************** You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. SES Candidate Development Program (CDP) graduates should submit a copy of their CDP program certification with their package. Read more Agency contact information Steve Yu Phone **************** Fax **************** Email ****************** Address Federal Aviation Administration Executive Resources Division 800 Independence Avenue, SW, Room 523 AHR-200 Washington, DC 20591 US Next steps Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 90 days of the closing date of this announcement. You will be notified of the outcome. All qualified applicants will be considered regardless of political affiliation, race, color, reli

Role: Director, Operations & Planning, What Works Cities Results for America (RFA) is the leading, national nonprofit organization helping policymakers at all levels of government harness the power of evidence and data to solve the world's greatest challenges. Our mission is to make investing in what works the “new normal,” so that, one day, all government leaders use rigorous evidence and quality data to inform important policy and funding decisions. We believe that data-driven and evidence-based policy decisions should be used to increase the impact of the over $2 trillion that governments spend annually to open opportunities and advance economic mobility. Team Overview At Results for America, one of our flagship local initiatives is What Works Cities (WWC), a Bloomberg Philanthropies funded an initiative that helps city governments across the country improve residents' lives by using data and evidence effectively to tackle pressing challenges. To accomplish this, we work directly with city leaders and staff through coaching and implementation support, a range of online and in-person learning opportunities, and a growing professional network. This support is guided by What Works Cities Certification, the first-ever international standard of excellence for data-driven, well-managed local government. What Works Cities Certification assesses cities based on their data-driven decision-making practices, such as whether they are using data to set goals and track progress, allocate funding, evaluate the effectiveness of programs, and achieve desired outcomes from contracts with outside vendors. The program also measures whether cities are publicly and transparently communicating about their use of data and evidence. By aspiring toward Certification and implementing the best practices outlined in the program's criteria, cities across the country are more effectively delivering results for residents. What Works Cities Certification also serves as an international recognition program, which celebrates and accelerates the use of data and evidence in local governments by rewarding achievements and providing a clear path to excellence. Since our launch in 2015, we have helped more than 300 cities make progress on their most pressing issues, from health and public safety to homelessness and blight. With the upcoming 10 year anniversary of What Works Cities, the initiative is entering an exciting phase. The initiative will continue to scale throughout North, Central and South America, adding to the milestone 100 Certified city total, while exploring other regional markets. The initiative is designing new and innovative ways for cities to engage and build capacity within the WWC network from starting their path towards Certification to deeper engagement with Certified cities. The focus will be on how to ensure the What Works Cities Standard and its corresponding Criteria and best practices related to good, well managed local government are elevated globally, embedded into key institutions as well as continues to refine its model based on consistent research and evaluation. Position Overview The Director of Operations and Planning will be an integral part of the What Works Cities team, serving as a key strategic advisor to the Managing Director of What Works Cities. The responsibilities of this position include driving strategic cross-team initiatives, optimizing operational efficiencies and ensuring effective communication across a growing team. Specifically, this position will lead the tracking of strategic goals and priorities ensuring key milestones and metrics are on target, while assisting with trouble shooting roadblocks. Lead the design and implementation of a new team-wide operational plan that centralizes key administrative functions (contracting, budgeting, and hiring) while directly supporting team members with the same. This position will also be the lead on the systems and platform design of What Works Cities' digital products ensuring both an internal and external user experience as What Works Cities continues to scale. This role requires an experienced change management leader, with strong leadership skills, problem solving acumen, entrepreneurial and innovative thinking; while possessing solid interpersonal skills. Travel up to 30-40% annually may be required. This is a full time, exempt position, based in a home office anywhere within the U.S. Position Reporting Relationship The Director, Operations & Planning, WWC reports to the Managing Director, WWC while working closely with other functional leads within the What Works Cities team. The Director, Operations & Planning, WWC will have 2 direct reports, and a dotted line to the Associate, What Works Cities. Position Responsibilities Teamwide Tracking and Execution of Strategic Plan (40%) Collaborate with the Managing Director and team leads to develop and refine strategic goals and metrics, as well as routinely review team-wide priorities Facilitate, track and assist with execution of WWC's phase 4 strategy; ensuring that annual metrics align with the team structure and project management tools to enable the WWC staff to do their most impactful work Provide high level decision support to the Managing Director through analysis, forecasting, and recommendations Strengthen visibility and communication across the WWC team by ensuring cross-team awareness of work streams, deliverables, key milestones and roles as well as responsibilities Pinpoint, prioritize & helm cross-WWC team planning to improve core WWC business processes Identify & lead planning to ensure cross-WWC team knowledge sharing and training opportunities Cross-Team Operations, Executive Support and Communications (30%) Establish, manage, & run agendas for internal team Quarterly events and weekly meetings; manage ongoing WWC team internal communications to ensure strategic coherence across all WWC teams and RFA teams. Lead day-to-day oversight of WWC operations and liaise with specific RFA administrative functions to ensure alignment, efficiency and effectiveness of WWC, as needed Manage all WWC contract management (full lifecycle - launch, renewal, close out) in compliance with funder requirements and org financial policies & procedures. With assistance from team leads on key inputs and relationship management. Assist with tracking WWC's annual and grant budgets, including monthly P&L reviews, budget variance analysis, and mid-year re-forecast budgeting decisions. Directly supporting the Managing Director with analysis, timeline reviews and key milestones. Manage & liaises with WWC team leadership and RFA's Talent team to ensure quality completion of hiring, onboarding and staff performance review cycles (mid year and EOY annual) Assist the Managing Director with annual and routine performance management cycles; as needed. Provide oversight on the Managing Directors schedule including travel and speaking engagement commitments. Ensuring effective and efficient time management as well as development of key material to execute on the same. Complete special projects and initiatives assigned by the WWC Managing Director Teamwide User-Experience Lead (20%) Oversees the internal and external WWC tech and digital infrastructure systems to enable both a unified City and staff user experience Manage an AD, [title TBD] to develop & execute on the WWC's Network/Community Forum product roadmap as well as Manage a Senior Manager, Systems & Platform Administration to ensure strong user service across WWC's platforms for tracking as well as activity implementation (Saleforce, Assessment Portal, Partner Portal ) Collaborates with WWC senior leaders and RFA counterparts (on the Tech & Info Systems team) to identify and share best practices related to data management to ensure efficient collection, storage, usage practices Team Management and Development (10%) Assisting the Managing Director with ensuring a strong, cohesive, collegial, inclusive What Works Cities team culture Lead the Ops & Planning team by building a strong team culture that effectively models exemplary people and project managerial skills Serve as an enterprise leader, championing diverse teams and modeling RFA's values. Experience, Competencies, and Qualifications The ideal candidate will have the following qualifications, as well as an alignment with Results for America's mission and organizational values: Experiences: 12+ years of relevant work experience and Bachelors degree Masters degree (MBA/MPP/MPA) preferred Work experience within government (federal, state, and/or county/city levels) Experience supervising two or more FTEs At least 5 years experience supervising staff Prior experience setting, forecasting & managing annual program budgets (multi-million) History of designing and developing strategies, objectives, and plans Proven performance of successfully implementing plans Ability to adapt and adjust to unplanned variables Experience maintaining organizational assets/records/knowledge base Demonstrated ability leading/supervising a department Strong project management skills, with a high detail orientation and a demonstrable track record as an implementer who thrives on managing a variety of initiatives concurrently Experience as a thought partner with executive-level leadership and stewarding change management initiatives Prior experience with systems and platform management and/or design a plus Experience interacting with executive-level leadership A commitment to Results for America's mission and vision, and Respect for Results for America's organizational values. Competencies: A track record of leading large-scale group projects & milestones to deadlines and successful outcomes Proven ability to prioritize and delegate tasks effectively in a fast-paced environment Strong oral and written communication skills Excellent interpersonal skills, proficient at influencing others and building trust at all stakeholder levels Critical thinker and proactive planner; grounds plans and decisions in data/evidence, and Solutions oriented, anticipates challenges and models problem solving for others. Salary and Benefits Results for America offers a compensation package that includes: A competitive base salary commensurate with relevant work experience; and A benefits package that includes choice in medical plans; dental/vision coverage; paid time off; a 403b retirement plan with employer contribution. The salary range for this position is $147,041 - $191,386. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. How to Apply To apply for this position, please complete and submit all information in the application. RFA is an equal opportunity employer that values/celebrates diversity and that follows a policy of making all employment decisions and personnel actions without regard to race, color, religion, national origin, sex, age, marital status, partnership status, personal appearance, sexual orientation, gender identity or expression, genetic information, family responsibilities, matriculation, political affiliation, disability, status as a victim of domestic violence, sexual offenses or stalking, military status, veteran status or any other category protected under federal, state or local law. Applicants for employment with RFA must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

The Director is responsible for collaborating with other health system leaders to identify and execute standard practices that create a consistent and extraordinary experience at Valley Health's medical practices and drive the medical group towards excellence through the execution of improved workflows that reduce unnecessary work and move each employee to work at the top of their license/education. The Director reports to the Senior Director Physician Practice Operations. Responsibilities include identification of operational variation and opportunities for improvement as well as workflow assessments, process improvement planning, and execution. The Director will also lead change management relative to these projects with clinical and non-clinical stakeholders. This individual will be charged with creating a culture that promotes outstanding patient satisfaction, employee engagement and satisfaction. The Director will have the ability to mentor and coach individuals to improve on and champion an environment where a positive patient experience is the primary goal of every aspect of care provision. Education Bachelor's degree is required Master's degree is preferred Experience Five years clinical experience in an ambulatory care setting and/or business management related experience required Four years supervisory or management experience in ambulatory care setting and/or business management related required Qualifications Experience working at strategic levels of an organization required Able to navigate in a complex work environment required Excellent project management skills with demonstrated record of accomplishment required Direct experience with Lean (or Similar) process improvement tools with demonstrated record of accomplishment required Must be a dynamic leader and self-starter with exceptional organizational, and written and oral communication skills required Project management expertise to lead the successful execution of multiple complex projects with diverse stakeholders required Epic experience required Physical Demands 3 A Administration FLSA Classification Exempt Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team! Job Summary B&A is looking for an experienced Operations Deputy Program Manager to assist in the coordination, management, and execution of operational programs. The Deputy Program Manager will work closely with the Program Manager to ensure program objectives are met efficiently and effectively. This is a key role in supporting the overall success of programs by managing day-to-day operations, ensuring alignment with business goals, and handling stakeholder communication. Responsibilities * Assist the Program Manager in the planning, execution, and tracking of operations programs, ensuring that program milestones and goals are met on time and within budget. * Help coordinate various projects within the program, ensuring resources are allocated appropriately and timelines are adhered to. * Regularly track the progress of program activities, update stakeholders on progress, and prepare reports for senior management. * Identify risks and issues affecting the program and assist in developing mitigation plans to address them. * Lead and coordinate cross-functional teams to ensure program objectives are being achieved, and help resolve any conflicts or obstacles that arise. * Help manage program resources, including personnel, technology, and budget, ensuring that the program is adequately staffed and resourced. * Support the Program Manager in liaising with key stakeholders, ensuring clear and consistent communication on program status, risks, and changes. * Identify and recommend opportunities for process improvements in the program management lifecycle. Education and Experience * Bachelor's degree * Minimum of two years of experience as a Deputy Program Manager or in a similar role, with a solid understanding of program and project management for programs of similar scope, type, and complexity. Required Skills * A Project Management Professional (PMP) certification or equivalent is required. * Demonstrated knowledge of operational processes and the ability to manage tasks within a large-scale program. * Proven ability to lead and manage cross-functional teams, including mentoring and guiding team members to ensure program success. * Strong verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels of the organization. * Ability to identify issues, analyze potential impacts, and contribute to problem-solving solutions to ensure successful program delivery. * Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines. * Experience identifying, assessing, and managing risks throughout the program lifecycle. Desired Skills * Experience working in operations or a related field, with the ability to translate operational needs into program goals. * Experience with change management principles, ensuring smooth program implementation and adoption across various teams. * Understanding of budget management and financial tracking within programs. * Additional certifications such as Agile, Lean Six Sigma, or ScrumMaster would be a plus. * Familiarity with project management tools such as Jira, Microsoft Project, or Asana for tracking and reporting. * Experience in managing or coordinating programs across different regions or with globally distributed teams. * Knowledge of process improvement methodologies and how to apply them within a program management context. Security Clearance * Top Secret clearance to start. More About B&A: Notable Clients B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more. Benefits and Programs B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: * The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more * A formal mentorship program * Job shadowing and cross training opportunities * Brand Ambassador program * Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more * Monthly teambuilding events * B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award. EEO B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.

This Role is: FT, Salary, Remote Who We Are: At Qmulos, we're not just about cybersecurity and compliance, we're about making them smarter and faster, in this digital world! We've created innovative platforms like Q-Compliance and Q-Audit that help organizations across all sectors stay ahead of evolving threats. We use Splunk's powerful analytics to deliver insights that enhance security and streamline risk management, transforming legacy compliance programs into modern, agile solutions. But what really sets us apart is our stellar culture, which stands as the cornerstone of our success. Our team thrives on collaboration, creativity, and a shared passion for making a real difference. Join us, and be part of a team that's not only driving change in the industry but having a blast while doing it! Summary: This role's prime responsibility is operational management of Qmulos' professional services (consultants/engineers/staff/team). Additionally, this individual is responsible for managing all professional services opportunities, to include direct customers and via partnerships. Using leadership and negotiation skills to identify strategic Splunk-centric consulting opportunities and place appropriate resources to those opportunities, this role will seek to maximize revenue for professional services staff, minimize non-billable time, and ensure Qmulos' staff maintains relevant and appropriate in-demand skill sets. You have a strong background in the logistics of professional services resource staffing. You are adept at building advantageous, positive relationships with customers and partners, and can work with a multitude of personalities in a team setting. You can gracefully manage unexpected disruptions and fluid schedules, and overcome obstacles to ensure partner, customer, and Qmulos staff satisfaction. Responsibilities: Splunk Strategic Partnership: Develop and expand relationships within Splunk to get more PS work across more market segments Expand relationships with partners to get more PS work across market segments Work with team to identify Splunk customers who would be good targets for Qmulos Products PS Resource Planning: Work with Product Delivery team to engage resources on QPS Work with Splunk team to engage resources Splunk PS Work with partner and other direct channels to engage resources on Splunk, Cribl, and other projects Align engineers with opportunities for growth as possible Customer Engagement Management Provide oversight and guidance to ensure quality and consistent Splunk consulting of Splunk services engineers across all customer engagements Engage Technical resources as needed for technical oversight Maintain regular communication with project management to note issues early Team Management: Clearances: Manage and track clearances Certifications: Manage professional services team training and certification process Mentorship: Mentor and guide Splunk Professional Services team with career path, organic growth, continued technical and soft skills growth Lead the services department operationally, enabling managers/directors to appropriately mentor and direct more junior staff technically and professionally Direct management of a subset of managers, and, on occasion, individual contributors PS Accounting Working with the accounting team, assist with invoicing procedures, ensuring timecard entries are accurate and timely, so that invoices are paid expediently Working with QPI/Product Delivery for invoicing Required Skills/Abilities: 5+ years of customer-facing services experience 5+ years of experience in Federal, State, SLED or Pub Sec providing consulting and/or professional services Demonstrated ability to deliver cybersecurity solutions to customers with experience in customer success and revenue growth achievements Knowledge of Splunk enterprise and surrounding ecosystem Experience scaling PS teams within a growing organization Strong consulting, analytical, and problem-solving skills Strong communication skills with customers and Qmulos cross-functional teams Adept at multi-tasking and working with multiple customers at the same time Experience in building a network and fostering relationships with customers and potential customers Ability to engage senior client management in discussions regarding our solutions, the client's industry, and business model Strong customer service orientation- demonstrates the ability to build effective working relationships with stakeholders leading to “trusted advisory” status Potential Travel: 15% Salary Range & Benefits The annual base salary range for this full-time position in the United States is $90,000 - 120,000 and is a good faith estimate only. In addition to compensation, Qmulos provides a competitive benefits package; including health insurance coverage (medical, dental, and vision), short-term and long-term disability insurance, life insurance, 401(k) retirement benefits, company paid holidays and paid time off (PTO), phone allowances, and tuition reimbursement.

The Director of Operations (Defense) is a critical leadership role responsible for overseeing the daily operations and ensuring the efficiency and effectiveness of our portfolio. This role requires a strategic thinker with a proven track record of leading large teams, driving operational excellence, and implementing scalable processes that support growth. What you'll do: You will be responsible for executing the Defense business unit's largest and most critical initiatives. You'll lead both organic and new business growth within the Defense BU working closely with the business development and capture teams. You will collaborate with Growth and BU leadership to develop and execute capture strategies that will secure new business wins. You'll provide mentorship and leadership to Project and Program Managers You'll interface with highly visible Government agency customers. Leadership & Management: Provide strategic direction and leadership to the program teams, and foster a culture of continuous improvement and accountability. Develop Team: Mentor and develop a high-performing team b promoting professional growth and curating a positive work environment. Operational Strategy: Develop and implement operational strategies aligned to MetroStar's strategy map and BHAG Budget Management: Oversee budgeting, forecasting, and financial planning for programs across the portfolio Cross-Functional Collaboration: Collaborate with leaders across MetroStar to support initiatives aligned to MetroStar's strategy map including support for organic and new business growth opportunities What you'll need to succeed: An active TS security clearance or higher Bachelor's in Business Administration, Operations Management, or a related field 10+ years' experience in operations with at least 5 years in a senior role Experience delivering a full range of IT support services, on large scale programs ($50M+); experience with DAF, CDAO a plus Expertise communicating with and presenting to high-level government stakeholders Demonstrated experience and understanding of business development, capture, and proposal development Demonstrated expertise in process methodologies (Agile, Lean, Six Sigma, etc.) Open Until Filled If a projected salary range is posted for this position, it represents the typical salary range for this position and is just one component of MetroStar's total compensation. Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance. Benefits: All full-time employees are eligible to participate in our benefits programs: Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off (PTO) and holidays Parental Leave and dependent care Flexible work arrangements Professional development opportunities Employee assistance and wellness programs Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter here.

The facilities team is a multifaceted department responsible for ensuring the smooth operation and maintenance of the physical environment. This team oversees building maintenance, ensuring all structural, HVAC, plumbing, and electrical systems are functioning optimally. Janitorial services maintain cleanliness and hygiene throughout the facility. Conferencing services manage meeting spaces, including set up, scheduling and technical support for large and small events. Security ensures the safety of the facility and its occupants through surveillance and access control. Business continuity plans are developed to ensure operations can continue during disruptions. Environmental Health and Safety (EHS) ensures compliance with health, safety, and environmental regulations and guidelines, including evacuations and emergency protocols. The print shop manages in-house printing services, while the mail room handles the receipt, sorting, and distribution of mail and packages. The facilities team also manages renovations and projects for building enhancement and maintenance, ensuring timely and budget-compliant completion. Together, these functions support the overall business objectives and ensure a well-maintained, safe, and efficient facility. Position Summary The Office Operations Manager oversees and manages the daily operations of the mailroom, print shop, security, emergency evacuations, environmental health and safety (EHS), life safety, business continuity, and other facilities-related functions. This role is responsible for ensuring efficient workflows, compliance with safety regulations, and the seamless operation of office facilities. Key Responsibilities Security: * Oversee all security operations, including the management of security contractors and building security systems (e.g., access control, surveillance cameras). * Develop, implement, and monitor office security protocols to safeguard employees, physical assets, and confidential information. * Conduct regular reviews and updates of security measures to address evolving risks and ensure compliance with industry standards. Emergency Evacuations: * Develop, maintain, and regularly update comprehensive emergency evacuation plans and procedures for various scenarios (e.g., fire, natural disasters, active threats). * Plan and execute regular evacuation drills in coordination with building management, ensuring compliance with safety regulations and employee preparedness. * Act as the primary point of contact during emergencies and ensure all staff are trained on evacuation protocols. Environmental Health and Safety (EHS): * Ensure full compliance with applicable EHS regulations, standards, and best practices, fostering a safe and healthy work environment. * Conduct routine safety inspections and audits, promptly addressing any identified hazards or compliance gaps. * Design and implement safety policies, standard operating procedures, and employee training programs to promote awareness and adherence. * Monitor and report on EHS performance metrics to drive continuous improvement in workplace safety. Business Continuity: * Develop, implement, and maintain robust business continuity plans, ensuring organizational readiness for disruptions or emergencies. * Conduct comprehensive risk assessments and gap analyses to identify vulnerabilities and areas for improvement in continuity planning. * Coordinate cross-departmental efforts to align business continuity strategies with operational goals and critical dependencies. * Lead periodic reviews, updates, and testing of business continuity plans to ensure their effectiveness. Mail Operations & Service Center: * Provide leadership and management for the on-site service center team, ensuring high performance and customer satisfaction. * Supervise the accurate receipt, sorting, and timely distribution of all incoming and outgoing mail and packages. * Oversee small batch print operations, including high-quality printing, copying, and binding services for internal office needs. * Maintain and troubleshoot printing equipment, manage supply inventories, and implement process improvements to enhance service efficiency. Facilities Management: * Assist with day-to-day facilities management tasks, such as coordinating space planning, maintenance requests, and vendor relationships. * Support office projects, including construction, technology upgrades, or operational initiatives, ensuring timely delivery and minimal disruption. * Act as a liaison with building management to address facility-related issues and uphold office standards. * Support facilities budgets, ensuring cost efficiency without compromising quality or safety. Sustainability: * Lead efforts to achieve and maintain certifications such as LEED, WELL, or other recognized sustainability standards for the office. * Collaborate with vendors and building management to identify and implement energy-efficient, waste-reduction, and environmentally friendly practices. * Monitor and report on sustainability metrics, ensuring alignment with organizational environmental goals. * Develop and promote office-wide sustainability initiatives, such as recycling programs, green procurement policies, and employee awareness campaigns. Qualifications: * Bachelor's degree in business administration, Facilities Management, or a related field. * 8-10 years of experience in office operations, safety/security/EHS, or facilities management, or a similar role. * Exceptional organizational and multitasking abilities, with the capacity to manage multiple priorities effectively. * Strong communication and interpersonal skills, including confidence in delivering presentations and conducting training sessions for large groups. * In-depth knowledge of Environmental Health and Safety (EHS) regulations and safety standards. * Proficient in Microsoft Office Suite and experienced with facilities management software. * Skilled in managing security systems, access controls, and protocols. * Well-versed in business continuity planning, risk management, and mitigation strategies. * Proven ability to lead, inspire, and motivate teams to achieve goals. * Excellent problem-solving and decision-making capabilities, even in high-pressure situations. * Thorough understanding of emergency response procedures and life safety systems. * Demonstrated ability to remain calm and composed while managing emergencies. * Familiarity with software tools such as SAI360, CCURE, or Wizard is a plus. Working Conditions: * Full-time position with standard office hours. * Hybrid operating model possible depending on work * Occasional after-hours work may be required for emergencies or special projects. This role is based in our Washington, D.C. A reasonable rate of compensation for this position is between $104,000-$141,000 per year.

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit *********************** Role Overview The Call Center Operations Manager for ID.me will drive performance and efficiency within our customer support organization by directly managing a team of 5-10 Team Leaders and indirectly leading 50-100 Member Support Representatives. This role requires data analysis to identify areas for process improvement and implement changes that enhance team performance and customer experience. Developing and mentoring the team to achieve operational excellence is also a key responsibility. This opportunity is located onsite at ID.me's call center located in McLean, Virginia 5 days a week and is not able to be done remotely. Responsibilities: Lead, motivate, & develop a high-performing team of member support representatives Foster a positive and supportive work environment that encourages teamwork and collaboration Provide ongoing training and development opportunities to enhance team members' skills and knowledge Conduct regular team meetings to communicate updates, address concerns, and foster open communication Recruit, interview, and onboard new call center representatives Champion employee engagement initiatives and recognize top performers Drive call center performance to meet and exceed key performance indicators (KPIs) such as service level, average handle time, customer satisfaction, and productivity metrics Develop and implement strategies to improve call center efficiency and effectiveness Monitor real-time performance and identify areas for improvement Conduct regular performance reviews with team members, providing constructive feedback and coaching Proactively recognize and address performance gaps through observation, performance data analysis, and feedback Collaborate with other departments to identify and resolve cross-functional issues impacting call center performance Stay current on company policies, industry best practices and emerging technologies Education and Experience: High school diploma or equivalent required; Bachelor's degree preferred Must have a minimum of 5 years of experience in a customer service or customer support role preferably within a contact center Must have a minimum 3 years of experience in a leadership role preferably within a contact center Demonstrated and proven ability to lead, motivate, or develop a team, driving performance, evaluating quality and delivering on results Proficiency in using Mac and/or PC platforms for daily operations Proficiency in using video conferencing software like Zoom Proficiency in using Google Suite Proficiency in using ticketing software like Zendesk Proficiency in using Tableau and/or Metabase Required Skills & Competencies: Excellent written and verbal communication skills Excellent interpersonal skills and capable of de-escalating conflict Consistently demonstrates punctuality and reliability in attendance Ability and willingness to work in-office five days per week Ability and willingness to jump in and assist with queues as needed during peak times Ability to handle sensitive information with confidentiality Ability to thrive in a fast-paced environment when there are changing priorities Ability to be a team player with a strong, self-managing work ethic Ability to be a self-starter with a passion for learning and continuous improvement Strong analytical skills with a focus on problem-solving, troubleshooting, and conflict resolution Physical Requirements: Prolonged periods sitting at a desk and working on a computer What We Offer: Salaried Full-Time Role: Our Contact Center is a 24/7 operation, we have multiple shifts Competitive salary and benefits package Medical, Dental, and Vision Insurance Flexible Unlimited Paid Time Off ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores). The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Pay Range$60,638—$89,505 USD ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Job Description Allied Universal is hiring a Director of Operations on-site in the Washington, DC Metro area. As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, including healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. Strategic Leadership in a Mega Market: Lead operations in the dynamic DC Metro area, overseeing a large portfolio of clients and managing a dynamic team. Impactful Role in Commercial Real Estate: Drive security solutions for high-profile commercial real estate clients, ensuring top-tier service. Room for Growth: Thrive in an environment with significant career advancement opportunities and professional development. Innovative and Collaborative Culture: Join a forward-thinking team that values innovation, collaboration, and employee engagement. Community and Industry Engagement: Make a difference by participating in local community initiatives and industry events. *Relocation assistance may be available. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels Build, maintain, and grow relationships with clients by understanding their security needs and ensuring satisfaction Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements Analyze, report and drive operational metrics and KPI's using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity Identify and mitigate security risks; develop and implement security protocols, training and response plans Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries Financial Performance and Growth: Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses Collaborate with leadership to drive organic business growth within existing client operations By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. QUALIFICATIONS (MUST HAVE): Must possess one or more of the following: Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry Associate's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, attending networking events) Minimum of two (2) years of experience driving operational goals and metrics Minimum of two (2) years of experience in successfully building and developing teams Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making PREFERRED QUALIFICATIONS (NICE TO HAVE): Law enforcement, military and/or contract or proprietary security services experience Experience managing a dispersed workforce in a multi-location operation BENEFITS: Wage is $80,000 - $90,000 + bonus eligibility, auto allowence, fuel card and so much more! Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-Onsite #LI-BB1 Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1368189

Application Instructions Please list all professional experience and explain any gaps in employment history. All of your application materials, which may include PDF files of work samples and/or links to audio, video, photography or graphics, must be uploaded to the field labeled Resume/Cover Letter/Work Samples to be considered for the position. Job Description The Washington Post seeks an organized and detail-oriented project manager to join its News Operations team, which is responsible for creating and maintaining processes and systems that foster an efficient, cohesive and collegial workplace. This individual will bolster the News Operations team's work on hiring, recruiting, training, career development, budgeting, prizes submissions and general operations. The project manager will also collaborate with departments across the company, including Finance, Legal, HR and Security. The successful candidate will be able to balance a keen attention to detail with an ability to work quickly to complete routine tasks and solve novel problems as they arise. The project manager will report to the Managing Editor for Operations. Responsibilities: * Create and manage newsroom databases and operational manuals to help newsroom staff with their logistical needs. * Create and/or coordinate special initiatives aimed at nurturing newsroom talent and boosting staff camaraderie and cohesion. * Build and/or lead projects that address the need of the moment and/or the long-term strength of the newsroom. * Work with the Newsroom security and risk management analyst to organize, streamline and ensure strict adherence to security protocols. * Oversee planning for key newsroom events, such as prize awarding ceremonies, the White House Correspondents' Association dinner and the Gridiron Club dinner. * Liaise with Finance to ensure the timely processing of key vendor invoices and payments. * Assist the newsroom security and risk management analyst with streamlining and organizing security protocols. * Help editors with vetting freelancers and managing their assignments using the Talent Network. * When needed, address logistical and administrative needs in our global News Hubs in Seoul and London. * When needed, coordinate the hiring of newsroom talent including, but not limited to, communicating with finalists, organizing application materials, scheduling interviews and completing onboarding tasks. Preferred qualifications: * At least seven years of office management, administrative or executive support, or related experience, preferably in a newsroom. * Demonstrated problem-solving skills and a proactive attitude. * Excellent organizational skills and attention to detail. * Comfort working in Excel spreadsheets and Outlook calendars. Prior experience with Workday is a plus. * Experience effectively managing multiple projects and priorities simultaneously, with the ability to switch between contexts seamlessly. * Strong written and verbal communications skills. * Ability to handle confidential information with discretion. * Adaptability and a desire to work in a fast-paced environment. This position is based in our Washington, D.C., newsroom. There is a preferred candidate for this role, but we welcome applications from others interested in working with our News Operations team. Candidates should upload a resume to our jobs portal and may include a cover letter to tell us about other skills and experience that you think would be valuable. Applications will be reviewed on a rolling basis until the position is filled, but those received by Apr. 23 will be prioritized. Any cover letters should be addressed to Managing Editor Liz Seymour. The starting salary range for this position is: $105,000 - $176,000 USD. The actual starting salary within this range will depend on individual skills, experience and qualifications as they relate to specific job requirements. The Washington Post's policy for employees is five days per week in the office, with exceptions for newsgathering and general business travel. Compensation and Benefits Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey: * Competitive medical, dental and vision coverage * Company-paid pension and 401(k) match * Three weeks of vacation and up to three weeks of paid sick leave * Nine paid holidays and two personal days * 20 weeks paid parental leave for any new parent * Robust mental health resources * Backup care and caregiver concierge services * Gender affirming services * Pet insurance * Free Post digital subscription * Leadership and career development programs Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status. The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed. Ever wondered if what you are doing will Impact Tomorrow? At The Washington Post, every employee shapes the way we deliver the news. Find the career that's right for you #washpostlife

**Who is USP?** The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work-an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities. **Brief Job Overview** This is a hands-on, non-supervisory position in Reference Standards Production (RSP). This position works collaboratively across departments in Global Labs and Technical Operations (GLTO) to lead the successful implementation of new operational strategies required develop physical materials. The incumbent is responsible for coordinating cross-functional teams, managing resources, mitigating risks, and ensuring projects are completed on time and within budget. The Operations Project Manager monitors activities across established producers of USP physical materials to ensure program deliverables and quality requirements are met. **How will YOU create impact here at USP?** In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments. The Operations Project Manager has the following responsibilities: - Lead cross-functional teams to establish new manufacturing and production models required for development (e.g. outsourced production) of USP physical materials. Monitor project progress against established timelines and adjust as needed to ensure timely completion. - Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget. - Work closely with Material Operations Director in analyzing existing operational workflows and identifying areas for improvement. - Support implementation of production improvement efforts to ensure that processes used to develop physical materials result in the timely production of high-quality products. - Monitor production activities across established manufacturers of USP physical materials to ensure production deliverables, timelines, and quality requirements are met. - Develop tools and processes for managing day-to-day project activities, assessing risks, tracking progress and reporting outcomes. - Effectively communicate project updates, risks, and key decisions to stakeholders at all levels. - Support process development and documentation in Standard Operating Procedures (SOP). - Collect and analyze data to measure process performance, identify trends, and inform decision making. Track key performance indicators (KPI) to measure the effectiveness of implemented processes and deployed resources. - Perform other duties as required. **Who is USP Looking For?** The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: - B.S. in science or project management related field. Minimum of 5 years of relevant experience in project management or operations management roles with demonstrated proficiency leading complex projects and teams independently. - Equivalent combination of education and experience may be substituted. - Proven experience in managing complex projects from initiation to completion in the field of manufacturing/production, product development, or related field. - Strong project management skills. - Excellent communication and collaboration skills. **Additional Desired Preferences** - Experience in operations and manufacturing preferred. - Superior interpersonal skills: professionalism, accountability, team building, and conflict resolution. - PMP certification is a plus. - Strong documentation and presentation skills. - Results driven with demonstrated successful outcomes. - Ability to handle multiple concurrent projects or tasks. - Proficiency in MS Office programs. - Strong critical thinking and problem-solving skills. - Understanding of ISO 9001, 17025, 17034 guidelines and quality systems. - Proficiency in data analysis tools and methodologies. **Supervisory Responsibilities** None, this is an individual contributor role. **Benefits** USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. **Compensation** Base Salary Range: USD $83,500.00 - $106,250.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor. **Job Category** Project Management **Job Type** Full-Time

Department: University Life Classification: Gen Admin Supv 1/Coord 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Pay Band: 04 Salary: Salary range starting in the low $60k's; commensurate with education and experience Criminal Background Check: Yes About the Department: Counseling and Psychological Services supports students through ethical and responsive care and prevention. We foster the well-being of the Mason community through psychological, outreach, and consultation services. We provide high-quality training to emerging mental health professionals. We are committed to excellence in psychological services by promoting student safety, enhancing emotional growth, and supporting academic success. About the Position: The Office Manager manages all administrative support processes essential to the successful functioning of Counseling and Psychological Services and provides supervision to the Administrative Assistants. Responsibilities: * Supervises administrative support team to ensure effective and efficient customer service; * Oversees the functioning of Counseling and Psychological Services front desk, including the training and ongoing supervision of support staff on job tasks, policies, and procedures; * Distributes work tasks among support staff, giving consideration to workload and skills of team members; * Provides feedback to supervisees regarding job performance, and completes yearly evaluations of each staff member in accordance to HR's evaluation process; * Conducts staff meetings as necessary, and represents administrative support staff during Leadership Team meetings; * Effectively communicates policies and procedural changes to team members and provides training when new administrative processes are implemented; * Ensures adequate front desk coverage, backing-up staff as demand and absences require; * Monitors adherence to confidentiality procedures so breaches do not occur; * Troubleshoots problems that may occur in customer service and seeks solutions to ensure smooth delivery of services to Mason community; * Acts as divisional unit HR coordinator in support and coordination with the UL HR Services team; * Performs HR tasks including search coordination for Counseling and Psychological Services positions, scheduling candidate interviews, and maintaining search coordination files in accordance with divisional and institutional policies and practices; * Assists with the hiring of wage staff, submitting electronic EPAF forms, and assigning timesheet approvers; * Under the direction of the UL HR Services team, the unit HR coordinator assists with the further dissemination of upcoming HR initiatives and updates to Counseling and Psychological Services staff; * Responsible for fiscal and purchasing duties; * Monitors departmental operating funds and budget transactions and completes reconciliation reports; * Meets regularly with Counseling and Psychological Services Director to ensure understanding and accuracy of budget status; * Ensures invoices are paid to approved vendors; * Tracks expense reports and assists with forecasting expenditures; * Makes and approves purchases using Financial Gateway, eVA, and Bank Works; * Reviews budget lines for accuracy; * Monitors expenditures and pays vendor and invoices on time per University's fiscal policies and procedures; * Handles Foundation account transactions; * Reconciles department ORGS and resolves budget related issues as they arise; * Serves as Counseling and Psychological Services Telecom Administrator; * Ensures all call center agents are fully trained; * Handles all management resources to include creating control scripts and routing strategies, performing changes to call routing, creating new call flow, troubleshooting technical difficulties, ensuring that emergency call forwarding is activated if agents are unavailable to receive calls due to technical problems, monitoring call volumes and reviewing real-time and historical agent call reports; * Coordinates office functions with both campus and off-campus departments and agencies; * Serves as the department liaison and/or coordinator with other key support offices on campus, such as Telecommunications, UL divisional Human Resources and Payroll, Fiscal, Facilities, Student Unions, and Information Technology to ensure that operating policies and procedures are current and properly implemented and that Counseling and Psychological Services functions are supported in a timely manner; and * Works with non-campus departments as needed to ensure office and staff needs are met. Required Qualifications: * Associate's degree in related field or equivalent combination of education and experience; * Experience in office management and supervision of support staff; * Experience working as a member of organizational team; * Experience in budget and/or bookkeeping software; * Knowledge of fiscal and purchasing processes; * Skilled in supervision and management of office operations; * Skills in attending to detail and to work collaboratively within university administrative support systems; * Ability to effectively supervise administrative staff; * Ability to monitor departmental operating funds and budget transactions, and complete reconciliation reports; * Ability to serve as Telecom Administrator for Counseling and Psychological Services; * Ability to operate independently while also seeking consultation with Counseling and Psychological Services leadership when appropriate; * Ability to identify the work needs of the office and develop systems to address needs; and * Ability to work effectively and respectfully as part of a team, as well as independently with limited supervision. Preferred Qualifications: * Bachelor's degree in related field; * Prior experience supervising administrative staff; * Experience that includes familiarity with higher education system, particularly student service functions; and * Knowledge of Commonwealth of Virginia fiscal processes and systems. This position is not eligible for international visa sponsorship. Instructions to Applicants: For full consideration, applicants must apply for Office and Operations Manager at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume and cover letter for review. Posting Open Date: March 5, 2025 For Full Consideration, Apply by: March 19, 2025 Open Until Filled: Yes

Job Details ARP Corporate - Alexandria, VA Full Time $140000.00 Salary/year Description Company Background Alexandria Restaurant Partners (ARP) owns and operates ten unique full-service restaurants across Orlando, FL, and Alexandria, VA, with a strong focus on a hyper-local strategy that capitalizes on community ties, guest base, and dedicated team members. With a portfolio of multi-million-dollar restaurants, strong profitability, and minimal debt, ARP aims to be the best in the nation-not the biggest-by achieving operational excellence, leading with integrity, and maintaining transparency. Our locations include Ada's on the River, Barca Pier & Wine Bar, Café Tu Tu Tango, Mia's Italian Kitchen, Palette 22, Theismann's, The Majestic, The Royal, and Vola's Dockside Grill & Hi-Tide Lounge. ARP empowers its team members, exceeds guest expectations, and gives back to the community through partnerships with animal shelters, scholarship foundations, and homeless shelters, believing you get what you give. Position Overview The Director of Operations will be responsible for the overall success of restaurant operations across four locations. This includes overseeing daily activities, managing operational efficiency, optimizing profitability, ensuring the highest quality of food and service, and maintaining excellent guest experiences. The Director of Operations will lead and develop restaurant management teams and implement company policies and strategies to meet financial goals and improve operational performance. At ARP, each director manages a specific operational area, allowing for a more streamlined and specialized approach to managing the business. This division of responsibilities ensures that both guest-facing and behind-the-scenes operations are running smoothly and efficiently. Effective collaboration between the DOs is key to maintaining consistent service quality and a positive guest experience. All Directors report to Dave Nicholas, our Partner who oversees restaurant concepts and operations. People & Leadership Develop GM and managers by following career development plans that foster growth and internal mobility. Manage people processes like managers meetings, one-on-ones, and progressive discipline. Foster a culture of celebration and appreciation. Support in identifying talent and interviewing potential candidates. Operations Execute ARP's operations vision and core principles. Set and enhance operational standards and processes. Manager day-to-day fires such as facility, people, and equipment. Assess and monitor repair and maintenance for 4 locations. Provide guidance when necessary. Ensure food and beverage quality and consistency. Monitors and ensures consistency in training and development. Marketing Up to 30% of the job will be the primary point of contact between ARP and the marketing agency to establish and coordinate strategy and tactics. Facilitates annual meetings with the marketing agency to create a marketing calendar that aligns with organizational goals. Leads and monitors company LSM strategies and ensures consistency. Develops an LSM playbook for marketing projects with clear objectives and timelines. Financial Maintains in-depth knowledge of their 4 restaurants on P&Ls. Teaches and coaches their 4 restaurant management team's knowledge and impact on their P&L. Assist in creating and monitoring action plans when necessary. Teaches and cultivates a culture of managing and driving results. Qualifications Qualifications: Minimum 2 to 3 years in multi-unit operations in full-service, high-volume restaurants or hospitality businesses. Minimum 2 to 3 years leading and monitoring LSM for a restaurant or hospitality business. Some experience of working with a marketing agency is preferred. Results and detail oriented. High-level organizational skills with multi-task capabilities. Clear and calm communication style with the ability to tell a persuasive story and convey information in a digestible format. Management style is personable and approachable. Ability to manage and resolve conflict and difficult situations effectively. Adaptable, able to change priorities and manage workloads with minimum direction. Flexibility to assume the roles of individual contributor, team player, and leader simultaneously within the organization. Upholds a proactive approach that anticipates future needs. Expert-level follow-through skills. How We Will Reward You People are the CORE of our company. That's why our benefits include: Monthly EBITDA-based bonus. 401K with employer contribution. Paid time off and sick days. Medical, vision, dental, and life insurance. Complimentary dining privileges.