Oracle ERP Senior Consultant - 65862691
Operations consultant job in New York, NY
We are looking for an Oracle ERP Cloud GL & Fusion Accounting Hub Support Consultant to join our onsite team for a leading banking client. This role focuses on ensuring smooth system operations, resolving critical issues, and implementing enhancements to improve functionality and user experience.
Work Model
· This role is classified as Remote, but the successful candidate must be prepared to travel to Buffalo, NY up to 2 times per month.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
T The anticipated budget for this role is $112,500 - $132,000/year
In this role you will:
Monitor and manage scheduled jobs and integrations in Oracle ERP Cloud and Fusion Accounting Hub.
Coordinate with offshore teams for timely issue resolution and job completion.
Perform root cause analysis and provide L2/L3 support for GL and FAH modules.
Gather requirements for enhancements, design configurations, and collaborate with development teams for customizations and testing.
What you need to have to be considered:
Strong hands-on experience in Oracle ERP Cloud - General Ledger (GL) and Fusion Accounting Hub (FAH), plus AP and FA modules.
Proficiency in monitoring and debugging scheduled jobs, including ESS jobs and integrations.
Solid understanding of accounting rules, journal processing, and financial reporting.
Excellent communication and stakeholder management skills; ability to work independently and coordinate with offshore teams.
Prior experience in banking or financial services domain is highly desirable.
This will make you look good:
Oracle Cloud Financials Certification.
Experience in handling audits, maintaining compliance, and creating SOPs and user guides.
Ability to work independently while collaborating with global teams.
Familiarity with banking industry standards and internal compliance policies.
Operations Manager- Traffic Control
Operations consultant job in Rochester, NY
Title: Operations Manager- Traffic Control Classification: Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
Position Summary:
As an Operations Manager, you will be primarily responsible for managing the day-to-day operations of crews and equipment within your assigned area, ensuring operational excellence and customer satisfaction. This role includes overseeing on-site employee training, directing the daily branch operations, and managing production, safety, staffing, inventory, revenue, and earnings. The role requires strong P&L experience, balancing corporate financial goals with customer needs and local resource availability.
The Role:
We are seeking an operational leader with strong financial acumen who can confidently manage customer relationships while ensuring branch profitability. You will oversee branch production, shop activities, and customer relations, while coordinating with estimating departments to align production capacity and critical path issues. Additionally, you will collaborate with accounting on revenue recognition, forecasting, and reporting. This is a hands-on, working manager role, with responsibilities that extend to performing traffic control and operations on the jobsite.
Essential Functions:
Manage crews and equipment in remote locations to meet and exceed customer expectations.
Serve as a direct representative to municipalities and customers, handling project notifications, securing permits, and ensuring compliance with ordinances and regulations.
Solve problems quickly and independently, exercising sound judgment and authority.
Develop employee schedules, manage personnel on projects, and ensure timely completion of paperwork.
Coordinate labor needs for projects, including sourcing and scheduling external labor.
Plan and schedule projects efficiently and cost-effectively.
Assess employee performance and contribute to hiring and firing decisions.
Oversee safety and compliance, including DOT and safety training for employees.
Understand that this is a high-demand position, requiring 24/7 availability, including evenings, weekends, and extra workdays to meet project deadlines.
Request and manage material needs based on project requirements.
Maintain a system for reporting production to accounting for accurate billing.
Keep up-to-date Weekly Revenue Forecast Reports.
Travel as needed for project oversight and customer interaction.
Key Leadership Competencies:
Lead by example, with a strong focus on safety, business ethics, work habits, and work-life balance.
Be a good communicator who earns respect from subordinates, vendors, and customers alike.
Engage in district-level discussions and represent the branch professionally.
Serve as a candid team builder and player.
Be accountable, focusing on maximizing profit and cash flow.
Represent the company in interactions with customers and agencies, handling scheduling, disputes, and scope changes professionally.
Knowledge and Skills:
Deep understanding of state specifications for traffic control devices and materials.
Industry involvement through trade associations or coalitions with state DOTs or similar organizations.
Proficiency in MS Excel, Word, and Viewpoint (with training provided).
Strong understanding of financial statements, including balance sheets and P&L statements.
Education and Experience:
Bachelor's degree in construction management, Engineering, or a related field is preferred.
Minimum of 5 years of experience in traffic control and safety, including crew work and formal industry training.
Minimum of 5 years of supervisory or management experience
EOE Statement
We are an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or veteran status.
Pay Range: $85,000 - $90,000 per hour
Vice President of Operations
Operations consultant job in New York, NY
YOUR ROLE
Accountable for fiscal and operational oversight, leadership, and management of our Luxury and Beauty vertical. This role is responsible for driving sales of diverse products and services in large markets to achieve growth and profitability goals. Ensures compliance with company policies, ISO standards, and all applicable regulatory guidelines, while modeling the organization's guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Regional Leadership: Oversee, lead, direct, and manage the fiscal and overall operations of a region to ensure growth and profitability goals and objectives are met.
Business Development: Responsible for business development, sales, marketing, and new account development to ensure maximimum revenue is generated to achieve profitablity goals and objectives.
Resource Planning: Plan and implement appropriate resources (staffing, training, equipment, and systems) to ensure contractual compliance and delivery of quality services that exceed customer expectations.
Team Guidance: Provide the region operation's team with daily guidance, leadership, and overall support to the regional operations team on operational, communication, revenue enhancement, HR, procedures standardization, systems applications and process execution matters.
Goal Setting: Collaborate with the region management team to establish regional and local goals aligned with the business plan.
Policy Development: Develop and execute policies, plans, and programs to meet organizational needs.
Cross-Functional Collaboration: Work with sales, marketing, customer service, operations, IT, and corporate administration to ensure efficient operations.
Financial Oversight: Review and evaluate regional P&L performance, setting short-term goals to address budgetary shortfalls.
Continuous Improvement: Develop and implement continuous improvement methodologies in service, profit, and growth.
Customer Relations: Build and maintain customer relationships, ensuring high service and operational standards.
Sales Support: Assist region with sales presentations, customer bids, and promotion of company products and services.
Compliance: Ensure compliance with company policies, ISO standards, and all applicable regulatory laws and guidelines.
Talent Development: Oversee and manage the professional development and productivity of direct reports to ensure proper goals , training, professional development and projects standards are met.
Performance Management: Conduct annual performance reviews for direct reports and address employee performance issues promptly and directly in accordance with Company policy.
Technology Awareness: Keep abreast of emerging technology changes and innovations through formal and informal study, reading business and professional publications, networking and participation in professional organizations.
Other duties: Perform other duties as assigned.
WHAT ARE WE LOOKING FOR?
Minimum: 12+ years of relevant experience, 7+ years in supervisory/managerial roles.
Extensive knowledge of company products/services, third-party logistics, gateway operations, freight consolidation, and warehousing.
In-depth supply chain management experience (end-to-end); and multi-modal (ocean, air, TL and LTL).
Demonstrated success in sales and marketing strategy execution.
Knowledge of U.S. retail markets and carrier negotiations.
Preferred:
Bachelor's degree in Business, Transportation, Logistics, or related field preferred (or equivalent combination of education, work experience and completion of the LDP Program completion).
7+ years of industry experience.
Skills:
Ability to interpret business periodicals, journals, technical procedures, and regulations.
Strong report writing and business correspondence skills.
In-depth experience in financial management (P&L, balance sheet, forecasting, budgets).
Experience with SOPs, metrics, and regulatory compliance (domestic and international).
Intermediate proficiency in Microsoft Office and job-specific applications.
Effective communicator with diverse groups.
Proven leadership in managing directors, managers, and high-performance teams.
Project management proficiency, solution-driven strategy planning.
Experience in business planning, competitive analysis, and strategy development.
Collaborative management and motivational skills.
Excellent planning, time management, decision-making, and negotiation skills.
Ability to perform under pressure and handle stress appropriately.
Fluent in English (reading, writing, speaking). French or Italian fluency a plus.
Computer Skills
PC Literate
Proficiency in Microsoft Office, internet, web-based and job specific software applications.
TRAVEL REQUIREMENTS
40% or more domestic travel may be required for this position
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
Senior Manager- Film Coating Operations Job in Rochester, NY
Operations consultant job in Rochester, NY
Please no 3rd party or c2c candidates
Salary Range: $130,000-$190,000 based on experience, education, geographic location, and other factors.
This individual will be responsible for leading and optimizing all aspects of film coating operations within the manufacturing environment. This role ensures consistent product quality, operational efficiency, regulatory compliance, and team development.
Responsibilities of the Senior Manager- Film Coating Operations job include:
Oversee daily operations of the film coating department, ensuring adherence to production schedules, quality standards, budget, and safety protocols.
Drive continuous improvement initiatives to enhance coating uniformity, throughput, and yield while reducing waste and downtime.
Make analytical based production decisions for film coating technologies, equipment and formulation interactions.
Partner with R&D, Quality Assurance, Engineering, and Supply Chain to support new product introductions, process validations, and troubleshooting.
Lead, mentor, and develop a team of supervisors, operators, and technicians. Foster a culture of accountability, safety, and continuous learning. Manage performance of the team.
Support or lead capital investment projects related to coating equipment upgrades, facility expansions, or automation initiatives.
Communicate manufacturing strategies so that they may provide guidance and support to manufacturing, thus ensuring quality processes and products. This includes collaborating on development of inspection control plans and quality system controls to support manufacturing operations.
Review financial reports, provide feedback on results, work to improve timeliness and accuracy of information. Monitor and implement MUV and Scrap reduction efforts.
Desired Qualifications of the Senior Manager- Film Coating Operations:
Bachelor's degree in Chemical Engineering, Coating Engineering is required.
Minimum Eight years related experience.
Must be willing to work a 24 x 5 schedule and transitioning to a 24 x 7 schedule
Excellent Good Manufacturing Practice (GMP) knowledge
Experience in managing the operation of equipment and conduct tasks in a safe manner, adhering to established guidelines and applicable regulations
Strong technical writing and analytical skills required to write investigative reports, SOPs, NCMRs, batch records and other production-related documents
Demonstrates commitment to the development, implementation and effectiveness of Quality Management System per ISO, FDA and other regulatory agencies
Has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities
Experience with Lean Manufacturing, Six Sigma, or similar methodologies
Benefit Offerings:
A comprehensive benefits package is available may including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays.
For more information or to be considered for the Senior Manager- Film Coating Operations please contact Thomas McCarthy at ***************************
Crisis & Incident Management Lead - Operational Resilience - Vice President
Operations consultant job in New York, NY
The VP, Crisis & Incident Management Lead is responsible for the strategic leadership and operational execution of the Bank's crisis and incident management program across the Americas. As part of the Operational Resilience team, this individual will ensure that the bank can effectively prepare for, respond to, and recover from a broad range of disruption scenarios, including:
Technology and cyber incidents
Third-party or supply chain failures
Natural disasters (e.g., hurricanes, earthquakes, wildfires)
Manmade disruptions (e.g., civil unrest, mass transit outages, workplace violence)
Geopolitical events (e.g., war, political instability, sanctions-triggered disruptions)
Pandemic or public health crises
Infrastructure outages (e.g., power, telecommunications, water supply)
The role will build a resilient culture through a proactive, risk-informed approach that integrates cross-functional crisis response, regulatory compliance, real-time command and control, and continuous improvement. The VP will serve as a senior escalation point for major incidents, lead the regional crisis response for significant incidents, and escalate where needed to the firmwide crisis governance forums.
The role reports directly to the Head of Resilience Management for the Americas and works closely with stakeholders across Technology, Risk, Cybersecurity, Legal, Communications, and Regulatory Affairs to embed a culture of resilience and readiness.
Key Responsibilities
Strategic Leadership
Develop and lead a crisis and incident management strategy aligned to the bank's operational resilience framework and key business services.
Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies.
Establish and manage governance forums and escalation protocols for crisis and incident oversight.
Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders.
Incident Response and Crisis Management
Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications.
Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols.
Ensure that major incidents-including those involving third parties and cyber events-are managed in line with regulatory requirements.
Integrate internal communications tools and channels into a unified communications strategy.
Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken.
Process and Technology Optimization
Drive optimization of incident response processes using data analytics, metrics and automation opportunities.
Ensure response tooling (e.g., incident management platforms, emergency notifications) is current, well-trained on, and continuously improved.
Partner with Cyber, Technology, and Ops teams to align response processes and eliminate gaps in cross-domain coordination.
Regulatory Compliance and Audit Readiness
Ensure full compliance with FFIEC, DORA, OCC, PRA
Lead regulatory and internal/external audit preparation, ensuring crisis and incident management capabilities are evidenced through documentation, logs, post-incident reviews, and impact tolerance testing results.
Integrate third-party and cyber risk response coordination into incident response playbooks, ensuring vendor engagement and joint response capabilities are embedded and tested.
Conduct formal Root Cause Analysis (RCA) and post-incident reviews, identifying systemic issues and implementing corrective actions.
Team Leadership and Development
Lead and mentor a high-performing team of crisis and incident managers, driving a culture of excellence, continuous learning, and cross-functional collaboration.
Develop training programs for crisis response teams and executive stakeholders, including annual crisis simulations, tabletop exercises, and cross-jurisdictional response testing.
Support team growth, succession planning, and skills development to future-proof the bank's resilience capabilities.
Core Competencies
Crisis Leadership
Demonstrated ability to lead complex incident response efforts across business, technology, cyber, and third-party domains.
Ability to manage multiple initiatives simultaneously, determine prioritization, and work under minimal supervision.
Strategic Vision
Ability to define and execute crisis and incident management programs aligned with regulatory and business objectives.
Ability to work at both a strategic and tactical level, focusing on the broader picture while driving execution.
Regulatory Acumen
Deep understanding of financial compliance requirements and regulatory frameworks, including FFIEC, DORA, PRA and OCC.
Operational Discipline
Skilled in developing response processes that are scalable, measurable, and auditable.
Influence & Communication
Strong ability to engage and influence executive leadership and cross-functional teams under pressure.
Continuous Improvement
Embeds lessons learned, metrics, and feedback loops into the resilience lifecycle.
Soft Skills & Leadership
Strong leadership and project management skills.
Excellent communication and stakeholder management skills, with the ability to influence technical and non-technical teams.
Analytical mindset with a proactive approach to problem-solving and risk mitigation.
Ability to thrive in a fast-paced, high-stakes environment with competing priorities
Comfortable working in a highly global, diverse, and hybrid (office and virtual) work environment
Strong communication and documentation skills.
Experience Essential
Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity.
Experience leading cross-border incident response and regulatory engagement
Experience Desirable
At least 3 years of experience in a senior leadership role within the banking or financial services industry.
Education Essential
Bachelor's degree in Risk Management, Information Technology, Business Continuity, or a related field.
Education Desirable
Advanced degree (MBA, MS) is strongly preferred.
Relevant industry certifications (CBCP, MBCI, CRISC, CISM, ITIL, or Certified Incident Manager) are strongly preferred.
Required Skills
Technical Knowledge: Strong knowledge with incident management technologies such as notification tools, risk intelligence and analysis, etc.
Incident Management Frameworks: Deep understanding of frameworks such as NIST, FFIEC, DORA, PRA, OCC, etc.
Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks.
Desired Skills
Automation and AI-based incident response triggers
Advanced dashboarding and incident trend analysis
Senior Operations Manager / Operations Manager
Operations consultant job in New York, NY
Senior Operations Manager (Restaurant / Airport Lounge)
LGA Airport
Plaza Premium Group
Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board!
Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations.
Responsibilities:
Pre-Opening
Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).
Working with Facilities for knowledge of all equipment and working with vendors.
Support the USA operations team with open line of communication, mitigating surprises.
Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training.
Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.
Coordinate with Global / Regional IT in the setup of IT systems.
Restaurant Operations
Expert with LOP knowledge and drives all SLA executions through high level action plans.
Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established.
Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints.
Attend Operations meetings and provide operational updates. Provide solutions to operational challenges.
Validating forecast traffic and staffing levels.
Proficient knowledge of culinary recipes and procedures.
Liaising with tri-party agreements to ensure service level agreements are met.
Ensuring the operations runs to contract obligations.
Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar.
Responsible for all required Liquor Licenses for leadership and staff that is mandated.
Accountable for direct communication with leadership and facility department for ongoing repair and maintenance
Validating entire badging and parking system and compliance.
Working with airport relationships and guidelines.
Quality Standard & Brand Attributes
Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests.
Daily, weekly, monthly audits to ensure service level agreement per contract and inspections.
Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures.
Perform e-LSQ to maintain regular internal audits of the lounge and of service.
People
Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively.
Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team.
Requirements:
Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years.
Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage.
Able to work under pressure with excellent time management.
Independent, capable in handling diversity in a multicultural organization
Willing to travel
Project management skills, organization skills, and strong time management skills
Strong written and verbal communication skills
Demonstrated knowledge in budget and forecast planning.
Leadership skills and the ability to motivate staff.
Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams).
Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.
Business Analyst, Privacy Operations
Operations consultant job in New York, NY
A rapidly growing media company is currently seeking a skilled Privacy Business and Operations Analyst to join their Product team. This role supports the execution of enterprise privacy and compliance initiatives by bridging business, legal, and technology functions. The analyst will help operationalize privacy requirements, streamline workflows, and enhance the company's data governance and compliance capabilities. Working closely with cross-functional teams, this position ensures adherence to regulatory requirements and drives continuous improvement in privacy operations and compliance programs.
About the Opportunity:
Setting: Hybrid (commutable to NYC office 2-3x per month)
Schedule: Monday - Friday
Responsibilities:
Translate business objectives and regulatory requirements into detailed functional and technical specifications to support enterprise compliance initiatives.
Assist in drafting, implementing, and maintaining privacy policies, procedures, and documentation in partnership with Legal and Compliance teams.
Collaborate with business, legal, and technology stakeholders to design, implement, and optimize privacy and compliance workflows.
Provide guidance on privacy considerations for new projects, product launches, and third-party vendor engagements.
Monitor and maintain privacy systems, including issue triage, user access management, and coordination of vendor support activities.
Develop and manage dashboards, metrics, and reports to measure compliance performance and operational effectiveness.
Contribute to system design, testing, and validation efforts, ensuring compliance-by-design principles are embedded throughout.
Identify and facilitate process improvements to strengthen governance, risk management, and regulatory compliance.
Support the creation and delivery of training materials, documentation, and stakeholder communications to promote privacy awareness across the organization.
Participate in cross-functional projects related to privacy, data governance, and security to advance compliance maturity and operational excellence.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
5+ years of experience in IT, business analysis, or privacy operations.
Working knowledge of data protection and privacy regulations (e.g., GDPR, CCPA) and related industry best practices.
Experience using compliance or privacy management platforms and tools.
Demonstrated ability to identify operational gaps, assess risks, and recommend effective solutions.
Strong analytical, organizational, and problem-solving skills with keen attention to detail.
Proficiency with Jira, Confluence, and Microsoft Office Suite.
Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
Ability to manage multiple priorities in a fast-paced environment and adapt to evolving business needs.
Willingness to work flexible hours, including occasional weekends, as required.
Preferred Skills:
Familiarity with Privacy Technology and SaaS platforms
An understanding of business processes and relevant industry-specific regulations
Experience in data analysis, metrics reporting, and dashboard development
Experience with business intelligence tools
Knowledge of Python and REST APIs
Passion for learning and staying current with industry trends
Operations Coordinator
Operations consultant job in Farmingdale, NY
Summary /Objective
We are seeking a highly organized and detail-oriented Operations Coordinator to support our Swim and Gym Business. This role will be pivotal in ensuring smooth day-to-day operations, driving team efficiency, and supporting execution across sales, service, logistics, and marketing initiatives. The Operations Coordinator will serve as the central point of communication between internal teams, swim teams, and external partners to deliver a seamless customer experience.
Position Responsibilities and Accountabilities:
Operational Support
Assist in managing day-to-day operations of the DTC Swim and Functional Fitness channels.
Coordinate team order processing, fulfillment, Inventory, PC Forecasting, and customer service inquiries.
Track and manage seasonal timelines for product launches, promotions, and events.
Communication & Coordination
Act as a liaison between swim teams, Gyms, sales, customer service, and internal departments.
Manage schedules, meeting agendas, and follow-up action items for the sales leads.
Maintain clear communication channels with swim teams and gyms to ensure accuracy and satisfaction.
Data & Reporting
Prepare weekly and monthly reports on sales performance, order status, and service metrics.
Monitor inventory levels for products and communicate replenishment needs.
Support financial tracking, including invoicing, billing accuracy, and payment follow-ups.
Process Improvement
Identify operational bottlenecks and propose solutions to improve efficiency.
Help develop standard operating procedures (SOPs) for swim team order management.
Coordinate trunk stock to ensure immediate availability for customer distribution on-site or via FedEx/UPS. Keep accurate inventory records and conduct monthly audits to manage stock levels efficiently.
Ensure compliance with company policies and service-level commitments.
Event & Program Support
Assist in planning and execution of Team activations, fittings, and promotional events.
Support marketing initiatives including email campaigns, digital content, team communications, and events.
Qualifications and Experience:
Bachelor's degree in Business, Sports Management, Operations, or related field preferred.
3+ years of experience in operations, customer service, or account coordination (sports, apparel, or consumer goods industry a plus).
Strong organizational and project management skills with the ability to manage multiple priorities.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite, Google Workspace, and CRM/order management systems.
Detail-oriented, proactive, and comfortable working in a fast-paced, team-oriented environment.
Senior Operations Manager
Operations consultant job in West Nyack, NY
Nyack, NY
$125,000 - $150,000 + bonus opportunities
This is a great opportunity to work for a leading Food Manufacturing company in Nyack, NY. If you have a strong background in Food Manufacturing and progressive leadership experience, then this is the job for you.
Key Responsibilities
Provide strategic leadership across all plant functions, including production, packaging, warehousing, quality assurance, safety, and maintenance.
Establish clear goals and performance expectations; deliver ongoing coaching and performance feedback.
Optimize labor efficiency and manage workforce planning to meet production demands.
Promote a culture of accountability, continuous improvement, and workplace safety.
Identify and implement process improvements to enhance productivity, reduce waste, and boost overall plant performance.
Collaborate with cross-functional teams (procurement, engineering, maintenance, supply chain) to maintain smooth and timely production workflows.
Lead cost-reduction and efficiency initiatives to enhance profitability.
Monitor and report key performance indicators (KPIs) to senior leadership; proactively address risks and opportunities.
Oversee multiple capital projects simultaneously, ensuring timely and cost-effective execution.
Qualifications
7+ years of progressive leadership experience in food manufacturing operations (baking industry preferred).
Bachelor's degree in Operations Management, Engineering, Business Administration, or related field preferred.
Demonstrated success in team leadership and motivating cross-functional teams.
Excellent analytical, problem-solving, and decision-making skills.
Strong knowledge of food manufacturing processes, quality assurance systems, and industry regulations.
Financial acumen with proficiency in budgeting and performance analysis.
Outstanding communication and interpersonal skills; capable of influencing at all organizational levels.
Bilingual in English and Spanish is a strong plus.
For more details, apply directly or contact me at ****************************
Vice President Operations
Operations consultant job in Ithaca, NY
DIRECTOR OF OPERATIONS - MULTI-UNIT TRAVEL CENTER...MASSIVE GROWTH OPPORTUNITY!
FULL TIME
BINGHAMTON - LIVERPOOL - NORTH TONANADA - HAMBURG...
*Must have fuel and Multi-unit experience
______________________________________________________________________
As the Director of Operations you will report directly to the COO/CFO and be responsible for ensuring the successful operation and growth of the division. This role is accountable for driving results, building and sustaining a high-performance culture, and developing strong leadership within the operations team. The Director of Operations oversees day-to-day operations, ensures compliance with company standards, and executes strategies to maximize profitability, operational excellence, and customer satisfaction. This is a highly hands-on position requiring consistent field engagement. The Director of Operations is expected to be in the field at least four (4) days per week, and work one (1) administrative day, while the initial first Circle K operation is open. In this role, you will also serve as the Super GM, responsible for the day-to-day management of the store until a replacement is hired and fully trained. Once the second operation is up and running, a 1-4 & as needed schedule will be implemented-one (1) administrative day and four (4) field days- with flexibility to adjust as needed based on workload and operational needs, along with weekend and holiday needs. Travel will also be required to additional development sites to gain familiarity with new markets, maintain a boots-on-the-ground presence, and support the successful launch of new stores.
JOB BENEFITS
Base Salary: $120,000.00 minimum
o Monthly Bonus Program: 15% Target, equivalent to $18,000.00 a year based on annual bonus program metrics
o New Store Opening Bonus: $2,000.00 per location opening
o Car Allowance: $8,000.00 per year, paid through payroll
o EZPass & Gas Card for business use
o Medical, Dental, Vision, Life Insurance, & Disability Packages Offered
o 401(K) o Teammate Assistance Fund
o Paid Vacation Time o Fun, Energetic Work Environment
Job Duties & Responsibilities
• Responsible for the overall success of the Convenience Store and Fuel Operations division.
• Prepare annual budgets, sales, and marketing plans to achieve targeted operating results and financial goals.
• Analyze financial performance to drive revenue growth, profitability, and maximum return on investment. Leverage technology platforms and distribution channels to expand market share.
• Ensure operational compliance with all company policies, procedures, and governmental regulations.
• Maintain a safe, secure, and compliant environment for guests, team members, and company assets through effective enforcement of safety practices, training, and communication. • Manage controllable costs, including labor, inventory, cash, repairs, and maintenance, to optimize financial performance.
• Develop and oversee fuel programs and strategies to achieve targeted margins in local marketplaces.
• Manage and execute merchandise programs for all convenience store operations, including vendor relationships and performance oversight.
• Build and maintain strong vendor relationships, evaluating performance and ensuring service quality.
• Provide leadership and direction to Store Managers (SM), assisting with recruiting, selection, onboarding, and employee development programs. Recruit, train, and retain associates to minimize turnover and develop future leaders within the organization.
**Title: Director of Operations:
Reports to: COO/CFO Department:
• Create and implement programs that enhance team member engagement, strengthen company culture, and align with brand service standards.
• Perform multiple tasks in a fast-paced, detail-oriented environment while maintaining a professional and supportive image.
• Perform additional duties and special projects as assigned.
REQUIREMENTS:
• Required to complete and pass the MSO Certified Trainer Program at a designated Circle K store operation in the NY State market, chosen by Circle K. Upon completion, will serve as the official Certified Circle K Operator for Briad, responsible for leading and training others through the program. • Minimum of 5 years of retail management experience, preferably in convenience store or fuel operations. • Demonstrated leadership ability with strong communication, organizational, and customer service skills. • Proficient in Microsoft Word, Excel, and PowerPoint. • Valid driver's license required.
COMPETENCIES REQUIRED:
• Professional, friendly, and outgoing demeanor; comfortable engaging with all customers and team members.
• Passion for delivering exceptional guest service. • Strong verbal and written communication skills (must read, write, and communicate at a professional level). Must be able to read, write, and communicate in English.
• Strong analytical and mathematical skills for budgeting and P&L management.
• Ability to work collaboratively within a team and accept feedback constructively.
• Adaptable to changing demands and able to assume new responsibilities as directed by senior leadership.
• Demonstrated ability to lead inclusively and foster a culture of respect.
• Proficient computer skills, including use of standard business applications.
• Ability to manage guest expectations and maintain service excellence.
• Commitment to maintaining company appearance and hygiene standards.
• Physical requirements include: o Ability to lift, move, carry, push, or pull up to 50 pounds. o Ability to stand or walk for 5-8 hours per shift. o Frequent use of arms, wrists, and hands for extended periods (reaching, lifting, wiping, etc.). o Ability to bend, twist, stoop, and reach overhead or below the knees. o Ability to see, hear, speak clearly, and operate necessary equipment.
• Must be able to work nights, weekends, and holidays as required.
• Must meet all attendance and punctuality requirements.
As part of our recruiting process, we may contact you regarding roles that align with your background or engage via SMS text message. By submitting your application, you consent to receive text communication from us.
Message and data rates may apply depending on your mobile phone service plan. Reply “HELP” for assistance or “STOP” to opt out.
CLO Investment Operations Associate
Operations consultant job in New York, NY
A NY-based Fixed Income Asset Manager is looking for a fixed-income investment operations Associate to work directly with portfolio managers and the operations team to manage operational aspects of the existing book and to assist with expanding and improving operational systems and processes in the future. Candidates must have a deep understanding of bank loans, Collateralized Loan Obligations (CLOs), and other complex fixed income structures.
Client is seeking candidates who (1) understand the fixed income market, bond math, and underlying mechanisms rather than simply processing tasks, (2) are detail-oriented, and (3) possess advanced Excel skills.
Responsibilities:
Monitor all MBS, CLO, ABS, and related derivative trades
Reconcile, clear, and settle all fixed-income and derivative trades
Work closely with major sell-side trading counterparties on all trading operations issues
Monitor all the data that enters the firm's portfolio management, performance, and accounting systems
Requirements:
Must have 1-2 years of front-office structured products trading desk experience
Must have 2+ years of relevant fixed-income trade capture, settlements, and operational experience related to MBS, CLO's and other securitized fixed-income products
Must 1) understand the market, bond math and underlying mechanisms rather than simply processing tasks, (2) are detail-oriented, and (3) possess advanced Excel skills.
Must have structured product knowledge
Strongly prefer candidates who have experience working with Charles River's Order Management System
Must have experience reviewing and analyzing term sheets and credit agreements
Superior communication skills
Must have experience working with both external clients and internal operations
Must have Excel and MS application experience
Must be looking to join a top-tier organization that can offer career growth opportunities
Client can only hire US Citizens or Permanent Residents- No Visa sponsorship
Keywords: Middle and Back Office, Operations, Charles River, Structured Credit, MBS, CLO, Trade Capture, Settlements, Reconciliation, Fixed Income, Derivatives, Term sheets, credit agreements
Please send resume to jeg@analyticrecruiting.com
Operations Associate
Operations consultant job in New York, NY
About Harbor.ai: Harbor.ai is transforming the specialty insurance market with a platform-first approach to excess and surplus lines. We serve carriers, brokers, and MGAs by automating complex underwriting workflows and streamlining the quote-to-bind process. Our technology enables faster, more accurate placement decisions in a market segment that demands both speed and precision. Founded in 2018, we're a venture-backed InsurTech based in New York City, working with leading carriers and expanding our enterprise partnerships.
Note: This role is 100% on-site at our Corporate Headquarters in New York City.
Basic Qualifications
Bachelor's degree
2+ years of experience in operations, program management, or related operational roles
Track record of managing cross-functional projects and driving initiatives to completion
Preferred Qualifications
Experience in insurance operations, InsurTech, or FinTech environments
Familiarity with specialty insurance workflows (surplus lines, underwriting, or broker operations)
Experience in fast-paced technology or startup environments
Key Responsibilities
Drive operational initiatives that support insurance workflow automation and process improvements
Collaborate with product, engineering, and business development teams to execute strategic priorities
Manage cross-functional projects related to carrier partnerships, broker operations, or platform enhancements
Coordinate meetings, project timelines, and resource allocation across teams
Prepare regular status updates and operational reports for leadership
Support data-driven decision making through operational analytics and process metrics
Required Skills & Experience
1+ years in program or operations management with proven execution track record
Strong analytical and problem-solving capabilities, particularly around process optimization
Excellence in stakeholder management and executive-level communication
Proficiency with project management tools and productivity platforms
Demonstrated ability to document processes and identify operational improvements
Success Traits
Strong ownership mindset with exceptional attention to detail
Thrives in fast-paced, dynamic startup environments
Professional maturity with sound judgment in ambiguous situations
Adaptable and collaborative across all organizational levels
Comfortable navigating insurance industry terminology and workflows
Please note that any emails from recruiters will be printed, then ceremoniously disposed of.
Working with Harbor.ai
Harbor is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to ********************
Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable.
Harbor is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor, its employees, and others as required or permitted by law. Additionally, Harbor.ai participates in the E-Verify program in certain locations, as required by law.
Harbor is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
If you need assistance or an accommodation due to a disability, you may contact us at ********************
Entry Level Operations Analyst(Recent Grad needed and need Local Candidate)
Operations consultant job in Cohoes, NY
Job Opportunity: Entry Level Operations Analyst
Pay Rate:$20-21.63/hour
Responsibilities
Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements.
Coordinate and process team specific tasks as requested by the business.
Perform quality reviews of other team members completed work and ensure data accuracy.
Work across multiple systems and platforms.
Interface with teams and businesses resolve on-going issues and answer specific policy questions.
Provide support and work on special projects as requested.
Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate.
Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance.
Skills:
Working knowledge of certain Microsoft products including Word, Windows, PowerPoint, and Outlook
Advanced knowledge of Excel preferred
Sound judgment and outstanding attention to detail
Proven analytical skills and problem solving ability
Superior written and verbal communication skills
Ability to work collaboratively with all levels of the organization
Flexible and able to work well under pressure in a team environment
Self-motivated
Excellent time management and organizational skills
Ability to multi-task
Keywords:
Education: Bachelor's Degree Preferred - Concentration in Finance or Business
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Senior Manager, Operations Planning and Analytics
Operations consultant job in New York, NY
Title: Senior Manager, Operations Planning & Analytics
Employment Type: Permanent
Requirements
Education: Bachelor's in Business, Finance, Engineering, Supply Chain, or Analytics;
MBA preferred.
Experience:
10+ years in operations planning/supply chain analytics.
3+ years in leadership roles.
Luxury goods or premium retail experience preferred.
Certifications: APICS/ASCM (CPIM, CSCP) strongly preferred; PMP, Lean Six Sigma, or data science certifications valued.
Technical Skills:
Advanced Excel (VBA), statistical software (R/Python), BI tools (Tableau, Power BI).
Planning systems (SAP IBP, Anaplan, o9, JDA).
Database (SQL, Snowflake), ERP (SAP/Oracle).
Familiarity with AI/ML concepts.
Key Responsibilities
Strategic Planning & Forecasting
Lead demand and inventory planning within S&OP (Sales and Operations Planning).
Develop rolling forecasts using statistical and AI/ML models (>85% accuracy).
Scenario planning for supply chain disruptions.
Align plans with revenue and margin goals.
Optimize inventory across global networks.
Advanced Analytics & BI
Deliver executive-ready insights and dashboards.
Implement predictive analytics for demand sensing and customer behavior.
Competitive intelligence and pricing effectiveness modeling.
Ensure data governance and quality.
Digital Transformation
Integrate AI/ML into planning workflows.
Implement planning systems (SAP IBP, Anaplan, o9, JDA).
Automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI).
Transition from Excel to cloud-based platforms.
Leadership & Stakeholder Management
Liaison to executive leadership for planning deliverables.
Facilitate S&OP and integrated business planning sessions.
Manage vendor relationships and change initiatives.
Team Development
Lead a team of 2-3 professionals (planners, analysts, data scientists).
Build capabilities in AI/ML and advanced planning.
Drive OKRs and succession planning.
Risk Management & Innovation
Develop contingency plans for disruptions.
Deploy lean/six sigma initiatives to improve cycle time.
Enhance KPIs and performance frameworks.
Compensation:
$145,000 - $160,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
Operations Coordinator
Operations consultant job in New York, NY
Our client, a real estate management team, is seeking a part time candidate to manage their operations in New York. This role will be around 30 hours a week and the schedule will vary based on the needs of the firm and candidate. This is a wonderful opportunity for someone looking for a flexible 30-hour work week in addition to another part time role or school.
Salary: $45,000-50,000k
Office Location: Midtown, NYC
Responsibilities:
Manage day to day operations for leasing team including organizing showings and logistics for new tenants
Coordinating and scheduling with external vendors to address facilities upgrades and inspections
Act as first point of contact in New York including conducting in person apartment tours to prospective candidates
Managing preliminary paperwork and documentation for tenants and firm
Other ad hoc duties and projects
Qualifications:
Extremely organized and trustworthy
Excellent verbal and written communication skills
Flexible in person office availability during the first 60-90 days
Please submit your resume for consideration!
You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
Oracle HCM Senior Consultant
Operations consultant job in New York, NY
HRIS / Oracle HCM Specialist
Long Term, Ongoing Consulting Role
Our client, a leading professional services firm, is seeking an experienced, hands on Oracle HCM Specialist (Consultant) to join their Human Capital Management technology team. This role focuses on the ongoing design, configuration, and optimization of Oracle HCM, with a primary emphasis on Core HR, Benefits, Onboarding and Recruiting.
The ideal candidate will have a strong technical background, hands-on configuration experience, and the ability to partner with HR, Finance, and Technology teams to ensure stability, optimization, and continuous improvement of cloud-based HR systems.
This position is 100% remote / work from home, with occasional office presence in Midtown Manhattan as needed for key meetings or collaborative sessions.
Core Responsibilities
Design, configure, and maintain Oracle HCM modules with focus areas including Core HR, Benefits, and Recruiting.
Integrate Core HR with related HCM modules (Benefits, Recruiting, Onboarding) and external systems for seamless data flow.
Develop and refine eligibility rules, enrollment processes, and workflows to automate HR transactions and enhance system efficiency.
Collaborate with HR, Finance, and IT stakeholders to assess business requirements and deliver functional, scalable solutions.
Support data migrations, testing, and troubleshooting activities across implementations and upgrades.
Build and maintain HR dashboards and self-service reporting tools that provide actionable insights for leadership.
Ensure system configurations meet compliance, audit, and security standards.
Qualifications
Hands-on experience with Oracle HCM, including Core HR, Benefits, and Recruiting modules.
Strong understanding of HR processes, compliance requirements, and data integrity best practices.
Knowledge of Workday is helpful, but not required
Experience with SQL, HDL, and data transformation for HR data management.
Excellent problem-solving, analytical, and communication skills.
Proven ability to thrive in a fast-paced consulting environment.
Oracle HCM Cloud certification is a plus, but not required.
Experience supporting clients in a professional services, legal, consulting or financial environment.
Operations Manager Full Time Role
Operations consultant job in New York, NY
About:
A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company.
Key Responsibilities:
Customer Service Leadership
- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.
- Handle escalations directly and resolve issues quickly.
- Audit service quality and correct gaps immediately.
- Update and enforce SOPs so the team operates consistently at a high standard.
Operational Execution
- Translate the CEO's vision into clear plans and own their execution.
- Build new processes, checklists, and workflows that scale as the business grows.
- Identify breakdowns or inefficiencies and fix them fast.
- Maintain dashboards, KPIs, and weekly operational rhythms.
Process Improvement and Automation
- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.
- Create tools, templates, and automations that eliminate manual work and reduce errors.
- Continuously refine systems to increase speed, clarity, and accuracy.
Problem Solving and Escalation Management
- Act as the first point of escalation for operational and client issues.
- Troubleshoot and resolve problems hands-on rather than pushing them to others.
- Ensure nothing slows down the team or affects the client experience.
Technology Oversight
- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.
- Ensure tech tools support clarity, efficiency, and reliable service delivery.
Who You Are:
- You have a builder mindset and improve broken systems rather than simply managing them.
- You are service-driven and care deeply about accuracy, tone, and client experience.
- You move quickly while maintaining strong attention to detail.
- You communicate clearly and keep leadership and the team aligned.
- You have high ownership and never wait for someone else to fix problems.
Requirements:
- 3 plus years leading customer service or operations in a high-touch environment.
- Experience improving SOPs, systems, and workflows.
- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.
- Proven ability to run a CS team and execute projects from idea to completion.
- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.
Why Join Us:
This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Application Process:
As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction.
Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.'
Questions:
Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible.
Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy?
Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success?
Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure?
VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance.
Submissions:
To apply, please send your responses to ****************************.
When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume.
IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
Operating Room Manager
Operations consultant job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Healthcare Operations Manager- MultiUnit- Bronx
Operations consultant job in New York, NY
Healthcare Operations Manager
+MEDRITE Urgent Care
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences.
The Center (Practice) Manager will Report to the Regional Operations Team.
Core Competencies:
Ownership Mentality
o Shows personal commitment to organizational mission through action.
o Follows through on commitments, takes accountability for actions, and ensures others do the same.
o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
Acts with Urgency
o Quickly assesses challenges, counters with solutions, and is confident under pressure.
o Quickly adapts to changes in situations and can adjust approaches.
o Anticipates obstacles and plans accordingly.
Exudes Positivity
o Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
o Builds strong constructive relationships with people similar and different from self.
o Remains positive in the face of obstacles and adversity.
Job Description:
The Center (Practice) Manager will:
· Communicate effectively across all channels of the organization.
· Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
· Enter their schedule into the Core scheduler monthly.
· Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
· Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
· Collaborate with providers in the center on an ongoing basis to ensure team alignment.
· Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
· Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
· Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
· Onboarding and training new team members.
· Quickly address performance issues with the District Manager and Human Resources Business Partner.
· Respect Confidentiality at all levels.
· Assessing talent and creating a succession plan for team members using resources and career development plans.
· Coach and provide feedback on performance with consistency.
· Seek ways to recognize and reward the performance of team members.
· Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.)
· Address patient concerns and feedback with immediacy.
· Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
· Manage the financial resources for the assigned center in partnership with the Center Manager.
· Ensure the Occupational health journey is flawlessly executed.
· Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
· Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
· Creating schedules and processing payroll for centers.
· Ensure compliance with all standard operating procedures within the assigned center.
· Ensure the quality of lab processes in partnership with providers and medical assistants.
· Assume other duties as assigned and warranted.
Functional Competencies:
• People
o Builds Effective Teams:
§ Attracts Top Talent.
§ Drives Engagement of all team members.
§ Develops Talent.
§ Patient Focus.
• Performance:
o Drives Results
§ Persists in accomplishing goals and objectives despite obstacles and setbacks.
§ Has a track record of exceeding goals.
§ Helps others achieve results.
• Process:
o Operational Excellence
§ Anticipates and executes changes in policies, practices, and trends.
§ Leverages knowledge of business drivers to execute strategy and guide the team's actions.
§ Plans and prioritizes work to meet commitments aligned with organizational goals.
§ Ability to apply the right resource to the correct process.
Salary: $65,000- $75,000
Minimum Qualifications:
· Bachelor's degree or equivalent. ( Healthcare Preferred)
-Leadership Experience Required.
· Ability to lead by example and model the way.
· Strong written and verbal communication skills.
· Excellent organizational and time management skills.
· Minimum of 45 hours per week.
· Ability to cover and support staff shifts as necessary.
· Ability to adapt to a fast-paced environment.
· Keen attention to detail.
· Problem-solving and troubleshooting skills.
· Comfortable in a fast-paced environment.
· Leadership experience required.
· Excellent oral and interpersonal skills.
· Excellent communication skills.
· Proficient with MS Excel, Word, and PowerPoint.
*Benefits
· Outstanding growth opportunities.
· Paid Time Off.
· Medical, Dental, and Vision Insurance.
· 401k match.
Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urgent Care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
Operations Coordinator
Operations consultant job in New York, NY
Operations & Logistics Coordinator
In New York office (with periodic visits to Secaucus, NJ)
TWP is seeking a highly organized and proactive Operations & Logistics Coordinator to support a rapidly growing women's fashion brand within our portfolio. This role serves as the primary liaison between the brand and TWP's shared services teams, including Warehouse, ERP, and Finance, ensuring seamless coordination across fulfillment, inventory, and systems.
The ideal candidate will be detail-oriented, resourceful, and eager to help shape the backend infrastructure of a fast-growing brand. As TWP continues to expand its portfolio and implement new system integrations, this position offers significant exposure to both daily operations and long-term process improvement projects, with room for career growth into senior operations management across multiple scaling brands.
Primary duties, including, but not limited to:
•Act as the primary operational liaison between the brand and TWP's warehouse, ERP, and finance teams.
•Manage daily inbound and outbound shipments, store replenishments, and wholesale deliveries; ensure timely communication and documentation.
•Oversee order flow and system synchronization between Shopify and RLM (or BlueCherry), troubleshooting failed imports, SKU mismatches, and missing fulfillments.
•Diagnose and resolve inventory discrepancies between physical counts and RLM/BlueCherry.
•Coordinate with Finance on monthly sales and inventory reconciliations; flag and resolve discrepancies.
•Maintain and update SKU data, UPCs, pricing, and product setup across ERP and eCommerce platforms.
•Oversee fulfillment tracking, open pick tickets, and daily shipping reports to ensure SLA adherence.
•Generate and distribute operational reports, including cut-and-sold summaries, sales flashes, and open orders.
•Manage wholesale order coordination: confirm available stock, create and maintain POs in ERP, and support EDI setup as needed.
•Collaborate with warehouse leadership to assign project work and communicate priorities to staff.
•Identify process inefficiencies and propose workflow improvements to enhance visibility and accuracy across systems.
•Schedule regular internal meetings with cross-functional teams.
•Assist with new store openings, including equipment procurement and inventory allocation
•Support the transition from RLM to BlueCherry ERP, including data validation, testing, and migration.
Qualifications/Requirements:
•1-3 years of experience in logistics, operations, or production; fashion industry experience strongly preferred.
•Strong proficiency in Excel/Google Sheets; experience with ERP systems (BlueCherry, RLM) and Shopify preferred.
•Understanding of inventory management, data reconciliation, and wholesale order flow.
•Exceptional organizational and communication skills; ability to multitask and self-prioritize in a fast-paced environment.
•Analytical mindset with a focus on process improvement and systems integration.
•Comfortable working cross-functionally across warehouse, finance, IT, and brand teams.
•Ambitious and growth-oriented, with potential to expand into leadership roles as the TWP portfolio continues to grow.
•A desire to succeed and drive your team to succeed.