Operations consultant jobs in New York, NY

YOUR ROLE Accountable for fiscal and operational oversight, leadership, and management of our Luxury and Beauty vertical. This role is responsible for driving sales of diverse products and services in large markets to achieve growth and profitability goals. Ensures compliance with company policies, ISO standards, and all applicable regulatory guidelines, while modeling the organization's guiding principles and core values. WHAT ARE YOU GOING TO DO? Regional Leadership: Oversee, lead, direct, and manage the fiscal and overall operations of a region to ensure growth and profitability goals and objectives are met. Business Development: Responsible for business development, sales, marketing, and new account development to ensure maximimum revenue is generated to achieve profitablity goals and objectives. Resource Planning: Plan and implement appropriate resources (staffing, training, equipment, and systems) to ensure contractual compliance and delivery of quality services that exceed customer expectations. Team Guidance: Provide the region operation's team with daily guidance, leadership, and overall support to the regional operations team on operational, communication, revenue enhancement, HR, procedures standardization, systems applications and process execution matters. Goal Setting: Collaborate with the region management team to establish regional and local goals aligned with the business plan. Policy Development: Develop and execute policies, plans, and programs to meet organizational needs. Cross-Functional Collaboration: Work with sales, marketing, customer service, operations, IT, and corporate administration to ensure efficient operations. Financial Oversight: Review and evaluate regional P&L performance, setting short-term goals to address budgetary shortfalls. Continuous Improvement: Develop and implement continuous improvement methodologies in service, profit, and growth. Customer Relations: Build and maintain customer relationships, ensuring high service and operational standards. Sales Support: Assist region with sales presentations, customer bids, and promotion of company products and services. Compliance: Ensure compliance with company policies, ISO standards, and all applicable regulatory laws and guidelines. Talent Development: Oversee and manage the professional development and productivity of direct reports to ensure proper goals , training, professional development and projects standards are met. Performance Management: Conduct annual performance reviews for direct reports and address employee performance issues promptly and directly in accordance with Company policy. Technology Awareness: Keep abreast of emerging technology changes and innovations through formal and informal study, reading business and professional publications, networking and participation in professional organizations. Other duties: Perform other duties as assigned. WHAT ARE WE LOOKING FOR? Minimum: 12+ years of relevant experience, 7+ years in supervisory/managerial roles. Extensive knowledge of company products/services, third-party logistics, gateway operations, freight consolidation, and warehousing. In-depth supply chain management experience (end-to-end); and multi-modal (ocean, air, TL and LTL). Demonstrated success in sales and marketing strategy execution. Knowledge of U.S. retail markets and carrier negotiations. Preferred: Bachelor's degree in Business, Transportation, Logistics, or related field preferred (or equivalent combination of education, work experience and completion of the LDP Program completion). 7+ years of industry experience. Skills: Ability to interpret business periodicals, journals, technical procedures, and regulations. Strong report writing and business correspondence skills. In-depth experience in financial management (P&L, balance sheet, forecasting, budgets). Experience with SOPs, metrics, and regulatory compliance (domestic and international). Intermediate proficiency in Microsoft Office and job-specific applications. Effective communicator with diverse groups. Proven leadership in managing directors, managers, and high-performance teams. Project management proficiency, solution-driven strategy planning. Experience in business planning, competitive analysis, and strategy development. Collaborative management and motivational skills. Excellent planning, time management, decision-making, and negotiation skills. Ability to perform under pressure and handle stress appropriately. Fluent in English (reading, writing, speaking). French or Italian fluency a plus. Computer Skills PC Literate Proficiency in Microsoft Office, internet, web-based and job specific software applications. TRAVEL REQUIREMENTS 40% or more domestic travel may be required for this position WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs. Develop project plans, milestones, RAID logs, status reporting, and financial forecasts. Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors. Ensure adherence to governance, risk controls, and internal banking processes. Support resource planning across onshore/offshore teams. Present updates to leadership organization. Required Skills: 3-10+ years as a project manager in banking/financial technology Experience managing software development lifecycle (SDLC) projects Strong communication, documentation, and stakeholder management Familiarity with payments, wires, clearing, or settlement system Preferred Skills: PMP, CSM or similar certification Experience working within large enterprise PMOs Reporting/analytics (Excel, PowerPoint, JIRA) **The base salary range for this role is $110,000 - $155,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.

This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility. Job Responsibilities: • Oversee the HVAC team to meet operating standards. • Manage multiple client accounts. • Provide technical support to HVAC technicians when needed. • Review manufacturer proposals or purchase of HVAC materials. • Ensure work order completion. • Quote new services. • Assign vendors. • Ensure resolution to client issues. • Evaluate and reconcile invoices for accuracy. • After-hours/weekend availability for on-call help. • Other duties as required or assigned. Proficiencies: • Time / Project Management skills • Communication skills • Problem Resolution skills • Team Management • HVAC Technical understanding • Service excellence experience • MS Office • Trade knowledge required Work Environment/Physical & Visual Demands: • This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary. • This position requires extensive phone contact. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes. Requirements: Supervisory Requirements: This position has supervisory responsibility. Education/Experience: A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.

The Hotel Operations Coordinator serves as a central support role ensuring seamless day-to-day operations across all hotel divisions, including Housekeeping, Engineering, Front Office, and Guest Services. This position plays a critical part in the rollout and ongoing management of Casa Cipriani's new hotel operations platform designed to automate service tasks, track guest requests, coordinate maintenance, and enhance communication between teams. The Coordinator helps bridge operational departments, ensuring technology, service, and efficiency align with Casa Cipriani's standards of Culture, Authenticity, Simplicity, and Elegance. Key Responsibilities System Implementation & Management Assist in the launch, configuration, and continuous optimization of the hotel's new operations system (e.g., HotSOS or equivalent platform). Coordinate system training sessions and ensure departmental adoption across Housekeeping, Maintenance, and Guest Services. Monitor service orders, work orders, and preventive maintenance schedules to ensure timely and accurate completion. Track and analyze system data to identify efficiency opportunities and recurring service issues. Guest Service & Communication Coordination Manage guest service requests in real time, ensuring prompt follow-up and interdepartmental communication. Maintain accurate records of guest preferences and service history within tracking system to personalize future stays. Support Front Office and Guest Relations teams in monitoring arrivals, VIP requests, and room readiness. Housekeeping & Maintenance Support Oversee daily room status updates and coordinate housekeeping priorities with maintenance needs. Log and follow up on all Out-of-Order (OOO) and Out-of-Service (OOS) room statuses, ensuring rapid turnaround. Liaise with Engineering to manage preventive maintenance schedules and track completion. Operational Projects & Administrative Support Support department heads (Rooms, Housekeeping, Engineering) with project coordination, vendor communication, and reporting. Maintain key audit logs, supply inventory records, and recurring operational checklists. Assist with project timelines and reporting for ongoing property upgrades and maintenance cycles. Cross-Departmental Collaboration Serve as the communication hub between operational departments to ensure information flows accurately and efficiently. Participate in regular leadership and service excellence meetings to share insights and process improvements. Support special initiatives led by HR and Operations related to training, sustainability, and guest experience innovation. Qualifications & Skills 2+ years of experience in luxury hotel operations, preferably within Rooms, Housekeeping, or Engineering. Proficiency in property management and service coordination platforms (e.g., HotSOS, Opera Cloud, SevenRooms, PeopleVine). Strong analytical, organizational, and communication skills. Demonstrated ability to manage multiple priorities in a fast-paced, service-driven environment. A proactive, tech-savvy mindset with attention to detail and a commitment to hospitality excellence. INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

About Harbor.ai: Harbor.ai is transforming the specialty insurance market with a platform-first approach to excess and surplus lines. We serve carriers, brokers, and MGAs by automating complex underwriting workflows and streamlining the quote-to-bind process. Our technology enables faster, more accurate placement decisions in a market segment that demands both speed and precision. Founded in 2018, we're a venture-backed InsurTech based in New York City, working with leading carriers and expanding our enterprise partnerships. Note: This role is 100% on-site at our Corporate Headquarters in New York City. Basic Qualifications Bachelor's degree 2+ years of experience in operations, program management, or related operational roles Track record of managing cross-functional projects and driving initiatives to completion Preferred Qualifications Experience in insurance operations, InsurTech, or FinTech environments Familiarity with specialty insurance workflows (surplus lines, underwriting, or broker operations) Experience in fast-paced technology or startup environments Key Responsibilities Drive operational initiatives that support insurance workflow automation and process improvements Collaborate with product, engineering, and business development teams to execute strategic priorities Manage cross-functional projects related to carrier partnerships, broker operations, or platform enhancements Coordinate meetings, project timelines, and resource allocation across teams Prepare regular status updates and operational reports for leadership Support data-driven decision making through operational analytics and process metrics Required Skills & Experience 1+ years in program or operations management with proven execution track record Strong analytical and problem-solving capabilities, particularly around process optimization Excellence in stakeholder management and executive-level communication Proficiency with project management tools and productivity platforms Demonstrated ability to document processes and identify operational improvements Success Traits Strong ownership mindset with exceptional attention to detail Thrives in fast-paced, dynamic startup environments Professional maturity with sound judgment in ambiguous situations Adaptable and collaborative across all organizational levels Comfortable navigating insurance industry terminology and workflows Please note that any emails from recruiters will be printed, then ceremoniously disposed of. Working with Harbor.ai Harbor is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to ******************** Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. Harbor is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor, its employees, and others as required or permitted by law. Additionally, Harbor.ai participates in the E-Verify program in certain locations, as required by law. Harbor is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ********************

The VP, Crisis & Incident Management Lead is responsible for the strategic leadership and operational execution of the Bank's crisis and incident management program across the Americas. As part of the Operational Resilience team, this individual will ensure that the bank can effectively prepare for, respond to, and recover from a broad range of disruption scenarios, including: Technology and cyber incidents Third-party or supply chain failures Natural disasters (e.g., hurricanes, earthquakes, wildfires) Manmade disruptions (e.g., civil unrest, mass transit outages, workplace violence) Geopolitical events (e.g., war, political instability, sanctions-triggered disruptions) Pandemic or public health crises Infrastructure outages (e.g., power, telecommunications, water supply) The role will build a resilient culture through a proactive, risk-informed approach that integrates cross-functional crisis response, regulatory compliance, real-time command and control, and continuous improvement. The VP will serve as a senior escalation point for major incidents, lead the regional crisis response for significant incidents, and escalate where needed to the firmwide crisis governance forums. The role reports directly to the Head of Resilience Management for the Americas and works closely with stakeholders across Technology, Risk, Cybersecurity, Legal, Communications, and Regulatory Affairs to embed a culture of resilience and readiness. Key Responsibilities Strategic Leadership Develop and lead a crisis and incident management strategy aligned to the bank's operational resilience framework and key business services. Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies. Establish and manage governance forums and escalation protocols for crisis and incident oversight. Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders. Incident Response and Crisis Management Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications. Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols. Ensure that major incidents-including those involving third parties and cyber events-are managed in line with regulatory requirements. Integrate internal communications tools and channels into a unified communications strategy. Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken. Process and Technology Optimization Drive optimization of incident response processes using data analytics, metrics and automation opportunities. Ensure response tooling (e.g., incident management platforms, emergency notifications) is current, well-trained on, and continuously improved. Partner with Cyber, Technology, and Ops teams to align response processes and eliminate gaps in cross-domain coordination. Regulatory Compliance and Audit Readiness Ensure full compliance with FFIEC, DORA, OCC, PRA Lead regulatory and internal/external audit preparation, ensuring crisis and incident management capabilities are evidenced through documentation, logs, post-incident reviews, and impact tolerance testing results. Integrate third-party and cyber risk response coordination into incident response playbooks, ensuring vendor engagement and joint response capabilities are embedded and tested. Conduct formal Root Cause Analysis (RCA) and post-incident reviews, identifying systemic issues and implementing corrective actions. Team Leadership and Development Lead and mentor a high-performing team of crisis and incident managers, driving a culture of excellence, continuous learning, and cross-functional collaboration. Develop training programs for crisis response teams and executive stakeholders, including annual crisis simulations, tabletop exercises, and cross-jurisdictional response testing. Support team growth, succession planning, and skills development to future-proof the bank's resilience capabilities. Core Competencies Crisis Leadership Demonstrated ability to lead complex incident response efforts across business, technology, cyber, and third-party domains. Ability to manage multiple initiatives simultaneously, determine prioritization, and work under minimal supervision. Strategic Vision Ability to define and execute crisis and incident management programs aligned with regulatory and business objectives. Ability to work at both a strategic and tactical level, focusing on the broader picture while driving execution. Regulatory Acumen Deep understanding of financial compliance requirements and regulatory frameworks, including FFIEC, DORA, PRA and OCC. Operational Discipline Skilled in developing response processes that are scalable, measurable, and auditable. Influence & Communication Strong ability to engage and influence executive leadership and cross-functional teams under pressure. Continuous Improvement Embeds lessons learned, metrics, and feedback loops into the resilience lifecycle. Soft Skills & Leadership Strong leadership and project management skills. Excellent communication and stakeholder management skills, with the ability to influence technical and non-technical teams. Analytical mindset with a proactive approach to problem-solving and risk mitigation. Ability to thrive in a fast-paced, high-stakes environment with competing priorities Comfortable working in a highly global, diverse, and hybrid (office and virtual) work environment Strong communication and documentation skills. Experience Essential Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity. Experience leading cross-border incident response and regulatory engagement Experience Desirable At least 3 years of experience in a senior leadership role within the banking or financial services industry. Education Essential Bachelor's degree in Risk Management, Information Technology, Business Continuity, or a related field. Education Desirable Advanced degree (MBA, MS) is strongly preferred. Relevant industry certifications (CBCP, MBCI, CRISC, CISM, ITIL, or Certified Incident Manager) are strongly preferred. Required Skills Technical Knowledge: Strong knowledge with incident management technologies such as notification tools, risk intelligence and analysis, etc. Incident Management Frameworks: Deep understanding of frameworks such as NIST, FFIEC, DORA, PRA, OCC, etc. Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks. Desired Skills Automation and AI-based incident response triggers Advanced dashboarding and incident trend analysis

Prime Line Packaging creates high-end, fully custom packaging for retail, luxury, and e-commerce brands. Our teams (creative, sales, marketing, production and finance) work closely together to deliver cohesive packaging collections and a top-tier client experience. We operate as a B2B partner managing complex, multi-step client projects. We are growing quickly and building a culture centered on communication, clarity, and continuous improvement. Role Description This is NOT a supply-chain, logistics, manufacturing, or warehouse operations role. This is a business operations leadership role focused on internal alignment, communication, and workflow improvement. The Business Operations Manager will strengthen day-to-day communication, improve workflows between departments, and ensure projects move smoothly from initial concept through delivery. This role is 100% onsite in South Plainfield, NJ. What You'll Do Improve internal workflows across creative, sales, marketing, finance, and project coordination Lead cross-functional “pods” to increase communication and reduce bottlenecks Set clear expectations, processes, and accountability structures Identify operational gaps and implement simple, effective solutions Improve visibility into timelines, handoffs, and project status Support team leads and reinforce a culture of clarity and ownership Translate leadership goals into concrete departmental actions Qualifications: 5+ years in business operations, organizational operations, or project operations Strong communicator who brings structure and clarity Skilled at simplifying processes and aligning cross-functional teams Comfortable onsite in a fast-paced, entrepreneurial environment Experience with B2B or project-based businesses is a plus Why Join Us: High-impact, visible leadership role Fast-growing, creative company Low bureaucracy - you'll directly shape how we operate Collaborative, supportive culture Onsite environment with direct access to teams and leadership

Data Center Operations Analyst - MVS / ZOS - Tivoli Workload Scheduler This role is onsite in Weehawken., NJ We can provide some relocation support, if you are not local. Schedule information: 12 hour “quad” (3 on 3 off/4 on 4 off) shifts (Nights and/or Days). 16 week rotation from front half to back half of week. Weekends (Saturday and/or Sunday) and Holidays required as per Shift Schedule. The DC Ops Analyst is responsible for system monitoring, production batch monitoring, workload throughput as well as batch and system task abend recovery for internal and external client MVS / ZOS / VM/VSE environments. Primary Tools : TIVOLI WORKLOAD SCHEDULER - TWS / IWS / OPC, BMC Ops AMI, zCAM, Mainview, Control-D, Mainframe Console & HMC (Must) Ticketing Tools : Service Now / ATLAS REQUIRED QUALIFICATIONS Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience Experience in IT and with Data center system monitoring. Knowledge and recent experience with mainframe (TSO, SDSF, TWS, QuickRef) and server scripts (read & code Midrange/Distributed/NDM/File Transfer server knowledge) Proficient in MS Office (Excel, Word, and Outlook) Strong written / verbal Communication skills ITSM Concepts - Incident/Change/Requests/ SLAs Analytical and Critical thinking skills Key Areas of Focus for this Role Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets internal and external client agreed service levels and requirements. High level of interaction with internal and external customers requires effective and professional communication. Complete daily shift turnover and customer checklists associated with assigned client environment. Along with written shift turnover, verbal turnover must be facilitated. Thoroughly document deviations within company's designated Incident Management tool, reflecting clear and tangible details surrounding each incident. Properly escalate all events or incidents that may impact our ability to meet agreed service levels. Ensure system IPL, maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures. Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to Follow-up and close completed changes with valid and meaningful data. Adhere to company documented processing procedures for internal and external clients, as well as suggesting and requesting updates and improvements as needed to internal Operations SharePoint documentation repository. Organize tasks to work independently. Hands and feet support as required. Perform additional duties as assigned or designated by Operations management. The anticipated hourly rate range for this position is ($25.00-35.00), during the contract period. Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.

Title: Senior Manager, Operations Planning & Analytics Employment Type: Permanent Requirements Education: Bachelor's in Business, Finance, Engineering, Supply Chain, or Analytics; MBA preferred. Experience: 10+ years in operations planning/supply chain analytics. 3+ years in leadership roles. Luxury goods or premium retail experience preferred. Certifications: APICS/ASCM (CPIM, CSCP) strongly preferred; PMP, Lean Six Sigma, or data science certifications valued. Technical Skills: Advanced Excel (VBA), statistical software (R/Python), BI tools (Tableau, Power BI). Planning systems (SAP IBP, Anaplan, o9, JDA). Database (SQL, Snowflake), ERP (SAP/Oracle). Familiarity with AI/ML concepts. Key Responsibilities Strategic Planning & Forecasting Lead demand and inventory planning within S&OP (Sales and Operations Planning). Develop rolling forecasts using statistical and AI/ML models (>85% accuracy). Scenario planning for supply chain disruptions. Align plans with revenue and margin goals. Optimize inventory across global networks. Advanced Analytics & BI Deliver executive-ready insights and dashboards. Implement predictive analytics for demand sensing and customer behavior. Competitive intelligence and pricing effectiveness modeling. Ensure data governance and quality. Digital Transformation Integrate AI/ML into planning workflows. Implement planning systems (SAP IBP, Anaplan, o9, JDA). Automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI). Transition from Excel to cloud-based platforms. Leadership & Stakeholder Management Liaison to executive leadership for planning deliverables. Facilitate S&OP and integrated business planning sessions. Manage vendor relationships and change initiatives. Team Development Lead a team of 2-3 professionals (planners, analysts, data scientists). Build capabilities in AI/ML and advanced planning. Drive OKRs and succession planning. Risk Management & Innovation Develop contingency plans for disruptions. Deploy lean/six sigma initiatives to improve cycle time. Enhance KPIs and performance frameworks. Compensation: $145,000 - $160,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Duration: 6 Months Pay Range: $54.19 - $68.00 Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH Responsibilities: • Structure and price Agency Deals in conjunction with Agency Development Leads • Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..) • Track monthly deal pacing and quarterly accruals • Calculate earned incentives and facilitate issuance to agencies • Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance • Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners Basic Qualifications: - 3+ years in Sales Operations, Finance, Pricing, or other similar roles - BA/BS degree -Prior experience with SQL and Tableau - Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs

Center (Practice) Manager MedRite Urgent Care MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience-treating everyone like family. We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring, knowledgeable, and exceptional. This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center. The Center (Practice) Manager reports to the District Manager. Core Competencies Ownership Mentality Demonstrates personal commitment to MedRite's mission through action. Follows through on commitments and holds self and others accountable. Helps establish clear responsibilities, workflows, and performance measurements. Acts with Urgency Quickly evaluates challenges and proposes effective solutions. Remains calm and confident under pressure; adapts quickly to change. Anticipates barriers and plans proactively. Exudes Positivity Builds rapport across levels and functions through friendliness, openness, and respect. Fosters constructive relationships with diverse individuals. Maintains a positive attitude in the face of obstacles or adversity. Job Responsibilities The Center (Practice) Manager will: Leadership & Communication Communicate effectively across all organizational channels. Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team. Maintain monthly scheduling in the Core Scheduler. Ensure a monthly Net Promoter Score (NPS) of 85% or higher. Operational Excellence Maintain strong cross-functional knowledge of all roles and support as needed. Collaborate with providers to ensure clinical and operational alignment. Foster a culture of teamwork within the center and across the district. Ensure exceptional patient experiences through MedRite's patient care model and feedback tools (NPS, Google reviews). Address and resolve patient concerns immediately. Talent Management Recruit, interview, and select high-performing team members using the Talent Acquisition process. Lead onboarding and training for new staff. Provide ongoing coaching and performance feedback. Partner with the District Manager and HR Business Partner to address performance issues. Identify talent, assess potential, and develop succession plans. Recognize and reward team performance. Center Operations Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership. Manage center financial resources in partnership with leadership. Oversee Occupational Health workflows to ensure flawless execution. Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities. Ensure brand standards, including surgical-level cleanliness, are consistently maintained. Create staff schedules and process payroll. Ensure compliance with all standard operating procedures. Partner with clinical staff to ensure accuracy and quality of lab processes. Perform additional duties as assigned. Functional Competencies People Builds Effective Teams: Attracts top talent, develops team members, and drives engagement. Patient Focus: Centers decisions and actions around patient needs and outcomes. Performance Drives Results: Demonstrates resilience, exceeds goals, and helps others achieve results. Process Operational Excellence: Anticipates trends, adapts processes, and aligns team actions to business goals. Planning & Prioritization: Uses organizational goals to guide priorities and resource allocation. Minimum Qualifications Bachelor's degree or equivalent experience. Demonstrated leadership experience (healthcare preferred). Minimum of 45 hours per week with flexibility to support staff coverage. Strong written and verbal communication skills. Excellent organizational, time-management, and multitasking abilities. Strong problem-solving and troubleshooting skills. Comfort and adaptability in a fast-paced environment. Keen attention to detail. Proficiency with MS Excel, Word, and PowerPoint. Ability to stand for prolonged periods and lift up to 50 lbs. Benefits Outstanding growth and career development opportunities. Paid Time Off (PTO). Medical, Dental, and Vision insurance. 401(k) with employer match

About: A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company. Key Responsibilities: Customer Service Leadership - Lead and coach the CS team day-to-day and ensure high-touch, accurate client support. - Handle escalations directly and resolve issues quickly. - Audit service quality and correct gaps immediately. - Update and enforce SOPs so the team operates consistently at a high standard. Operational Execution - Translate the CEO's vision into clear plans and own their execution. - Build new processes, checklists, and workflows that scale as the business grows. - Identify breakdowns or inefficiencies and fix them fast. - Maintain dashboards, KPIs, and weekly operational rhythms. Process Improvement and Automation - Streamline operations using Monday.com, Zendesk, Guru, and automation tools. - Create tools, templates, and automations that eliminate manual work and reduce errors. - Continuously refine systems to increase speed, clarity, and accuracy. Problem Solving and Escalation Management - Act as the first point of escalation for operational and client issues. - Troubleshoot and resolve problems hands-on rather than pushing them to others. - Ensure nothing slows down the team or affects the client experience. Technology Oversight - Manage day-to-day use of internal systems and coordinate with developers when updates are needed. - Ensure tech tools support clarity, efficiency, and reliable service delivery. Who You Are: - You have a builder mindset and improve broken systems rather than simply managing them. - You are service-driven and care deeply about accuracy, tone, and client experience. - You move quickly while maintaining strong attention to detail. - You communicate clearly and keep leadership and the team aligned. - You have high ownership and never wait for someone else to fix problems. Requirements: - 3 plus years leading customer service or operations in a high-touch environment. - Experience improving SOPs, systems, and workflows. - Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations. - Proven ability to run a CS team and execute projects from idea to completion. - Availability in EST timezone, 8am to 5pm, with some flexibility on weekends. Why Join Us: This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale. Application Process: As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction. Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.' Questions: Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible. Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy? Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success? Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure? VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance. Submissions: To apply, please send your responses to ****************************. When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume. IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.

Our client, a real estate management team, is seeking a part time candidate to manage their operations in New York. This role will be around 30 hours a week and the schedule will vary based on the needs of the firm and candidate. This is a wonderful opportunity for someone looking for a flexible 30-hour work week in addition to another part time role or school. Salary: $45,000-50,000k Office Location: Midtown, NYC Responsibilities: Manage day to day operations for leasing team including organizing showings and logistics for new tenants Coordinating and scheduling with external vendors to address facilities upgrades and inspections Act as first point of contact in New York including conducting in person apartment tours to prospective candidates Managing preliminary paperwork and documentation for tenants and firm Other ad hoc duties and projects Qualifications: Extremely organized and trustworthy Excellent verbal and written communication skills Flexible in person office availability during the first 60-90 days Please submit your resume for consideration! You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

About SailGP SailGP is the world's most exciting racing on-water. The annual, global championship - established in 2018 and approaching its sixth season - features national teams battling in short, intense races at iconic stadium-style venues across the globe. The high-tech, high-speed action features the sailing's best athletes racing in identical hydrofoiling F50 catamarans, flying at speeds approaching 60 mph. SailGP also races for a better future, championing a world powered by nature. In 2020, SailGP set a new standard as the first climate positive sports and entertainment property and began delivering actions and innovations that advance the global adoption of clean energy. Underpinning the organization's purpose- driven agenda is a diversification of the league, with the goal of immediately progressing gender and racial equity and inclusivity. SailGP is a global organization with defined values that shape the culture of its diverse team: deliver quality, break boundaries, make an impact, stand together and strike a balance. About The US SailGP Team Energized by prestigious new owners and investors across U.S. professional sports, entertainment and technology, the U.S. SailGP Team is led by co-owners Ryan and Margaret McKillen and two-time world champion Mike Buckley. Seven-time world champion Taylor Canfield is the driver, and the U.S. team has an All-American roster of talented athletes. The Americans are one of 10 national teams in the SailGP global championship that races in iconic locations around the world.. Visit ***************** for more information. Job Summary The U.S. SailGP Team is looking for a Race Team Operations Manager to play the vital role of conducting and optimizing day-to-day sailing team operations. This role is very broad in scope and requires a true utility player willing and able to take ownership of many of the detail-oriented aspects of operating the sailing team. Requirements 3+ years of experience in a similar role Commitment to an extensive international travel schedule Excellent communication skills Excellent organizational skills Excellent people skills Can work under pressure to meet deadlines Excellent event and project management skills Attention to detail Passport - ability to travel internationally Responsibilities Manage and organize all the operational activities to deliver the team's training and racing sessions Manage the preparations of all SailGP events and of non-event activities Schedule all activities Book and manage all the team's logistics (Travel, Accommodation, ground transportation, catering) Ensure all SGP's work processes & policies are followed Coordinate all activities between the team and the League Coordinate all the activities between the team and other departments (Marketing, Content, PR, Commercial, etc) Collaborate with other sailing teams when required Manage personnel Manage the team's Impact League program Attend all events Assist the CEO and Chief of Staff - schedule and admin Act as the point of contact Location New York, NY Salary Range - $60,000-$90,000 USD The US SailGP Team is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, equity, and inclusion.

We are seeking an experienced ServiceNow Expert to lead the design, development, and administration of our ServiceNow platform. The ideal candidate will combine deep technical knowledge with strong problem‑solving skills, ensuring the platform aligns with business objectives, supports ITIL processes, and delivers a seamless user experience across the organization. Key Responsibilities • Platform Administration: Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management. • Custom Development: Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality. • System Integrations: Develop and maintain API‑based integrations between ServiceNow and other enterprise systems. • Process Optimization: Partner with IT and business teams to refine workflows, automate processes, and improve service delivery. • Security & Compliance: Implement role‑based access controls, monitor platform performance, and ensure compliance with security policies. • Upgrades & Maintenance: Plan and execute version upgrades and patching with minimal disruption. • Documentation & Training: Produce technical and user documentation; provide training to system users and administrators. Required Qualifications • 4+ years of hands‑on ServiceNow administration and development experience. • Strong understanding of ITIL processes and best practices. • Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio. • Experience with ServiceNow integrations using REST/SOAP web services. • Strong analytical skills and ability to translate business requirements into technical solutions. Preferred Qualifications • ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD). • Experience with ITOM Discovery, Event Management, or Performance Analytics. • Knowledge of Agile/Scrum methodologies. Soft Skills • Excellent written and verbal communication abilities. • Strong stakeholder management and collaboration skills. • Ability to prioritize and manage multiple projects simultaneously.

What we expect The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Coordinator- New Installation in Northern New Jersey. Responsible for coordinating all administrative duties associated with the branch New Installation operations department so that the department functions efficiently and cost effectively. ESSENTIAL JOB FUNCTIONS: Receives completed booking packages from sales; reviews booking package for terms and conditions pertaining to certified payroll, NIM warranty and any other pertinent terms. Electronically files Booking package into JobSight, updates key members and customer contact information. In JobSight, create and send Letter One package to customer and task Manager/Superintendent to follow up. Works with manager to determine appropriate permits needed, preparing the permits and preparing the intent to install forms to obtain the permit. Sends turnover approval requests to turnover “mailbox” for all jobs that are scheduled for final inspection during the month. Keeps JobSight and inter-department calendars accurate. Receives final acceptance forms from the field, inputs the information date into JobSight; notifies appropriate personnel; forwards a copy of the final acceptance form to Regional Billing; and updates related reports. Receives New Installation Maintenance audit reports; updates JobSight and sends to New Installation Maintenance Audit email. Prepares certified payroll package and sends to Regional Certified Payroll Administrator. Updates JobSight project file with notes and photos from Manager/Superintendent site visits. Prepares and logs change orders into JobSight. Includes following up on outstanding change orders, booking change orders, and providing time tickets/documentation to the customer as needed. Prepares documentation and attends the weekly operation meetings and monthly order management calls. Schedules final inspections with all necessary parties. Completes all project closeout documentation and sends to required recipients. Fields calls from customers regarding status of jobs and answers inquiries. Participates in the monthly Accounts Receivable conference call with Regional Collections. Actively pursues and follows-up on Accounts Receivable items. Tracks and sends deposit checks to Regional Collections. Assists in the preparation of payroll in JobSight for Manager/Superintendent approval. Includes providing documentation required for payroll processing (approved receipts, approved override rate forms); and filing original expense receipts. Receives and reviews union vacation request forms for conflicts and available time. Tracks time-off requests utilizing Vacation Tracker in our system, forwards reports to designated parties. Submits accurately and tracks warranty claims to ensure timely processing of the warranty. Creates parts requisitions based on accurate and detailed documentation from field and/or operations management. This may include safety, uniforms, and supplies. Reviews invoice on-hold reports and works with Office Manager, Region and Corporate, as needed, to resolve the holds. Maintains and analyses various daily, weekly and monthly reports. Includes resolving open commitments, expected receipts, and jobs eligible to close reports. Receives and distributes faxes and correspondence pertaining to construction operations. Who we are looking for EDUCATION & EXPERIENCE: High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience Six months to one year of prior experience in construction Previous elevator repair administrative work. What we offer Who we are Contact To apply to a position, please click on the Apply Now button. For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference. ...@tkelevator.com

Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer! The Perks! Compensation: $65,000 - $85,000/year, based on experience Performance based bonus potential 401(k) savings plan with company match Paid time off and paid holidays Medical, dental, and vision insurance Company-paid life insurance Short- and long-term disability Tuition reimbursement Health Care Spending Account A Day in the Life of a Operations Manager In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance. Responsibilities include: Oversee and manage driver activities and performance Develop and optimize delivery routes for maximum efficiency Coordinate sorting and dispatching to ensure timely deliveries Monitor key operational metrics and implement improvement strategies Drive productivity, accuracy, and customer satisfaction Support a positive and results-driven team environment Requirements and Qualifications: 3+ years of experience in operations management, logistics, or a related field 2+ years of experience working in/managing DSP operations with Amazon Proven success managing teams in a fast-paced environment 1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software Clean driving record and background check Strong communication and interpersonal skills Ability to adapt to changing priorities and multitask effectively About the Hiring Company: Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged. Come Join Our Operations Team! Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!

Operations Manager - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple: Protect people. Secure operations. Deliver excellence, every flight, every shift, every day. Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply. Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Position Overview: Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence. This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role. Compensation & Benefits: Salary: $55,000-$65,000 per year Medical, Dental, Vision, AFLAC, Paid Time Off + Holiday Pay 401(k) with employer match Employee engagement, development, and advancement pathways A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners Key Responsibilities: Airport & Security Operations Leadership Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations Provide immediate operational support to airlines and airport partners Team Management & Training Manage scheduling, staffing, and deployment to ensure adequate security coverage Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training) Conduct performance reviews and corrective action plans Compliance & Incident Management Conduct quality assurance checks and ensure adherence to all security SOPs Investigate incidents and complete required reports Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings Operational Readiness Ensure readiness of personnel, equipment, vehicles, and procedures at all times Report staffing gaps, operational challenges, or compliance concerns to station leadership Maintain professionalism and situational awareness in a fast-moving airport environment Required Qualifications: High school diploma or GED Valid New Jersey SORA license Ability to obtain and maintain an EWR SIDA badge with customs seal Valid driver's license (airside operations required) 2-3+ years of leadership experience in airport operations, aviation security, or transportation security Strong communication, decision-making, and problem-solving skills Ability to lead teams in a 24/7 airport schedule environment Proven ability to enforce policies, maintain standards, and ensure regulatory compliance Flexibility to work nights, weekends, and holidays Preferred Experience: Aviation security management Airport operations supervision TSA-regulated operations Airline station operations Emergency response or incident management in an airport environment Security program management (ASP, AOSSP, AOSSP-Air Cargo) Why Join Us? Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.

Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles. Key Responsibilities: Work with senior management to identity, analyze and solve systemic business problems Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement Evaluate operations procedures and processes Identify organizations inefficiencies and areas for improvement and redesign Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences Communicate recommendation to key managers and leaders and push for changes needed to drive improvements Track and facilitate process improvements working across functional groups Proactively develop and maintain effective working relationships with and between all departments Works at the appropriate levels in the organization to implement strategies and plans Key Requirements: BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields 3-5 years operations Five to ten years of relevant experience including: Minimum three years as analyst in consumer, retail or manufacturing business Operating experience in manufacturing or consumer business Experience using data for root-causing cross-functional business problems Leadership - able to use data to influence others and drive change Strong skills in Microsoft Excel, Access, Tableau or similar Knowledge of SQL or similar software strongly preferred Demonstrated communication skills (written and oral) Deep process orientation and strong problem solver Able to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.