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  • Insurance Strategy Consultant

    Humana 4.8company rating

    Operations consultant job in San Juan, PR

    **Become a part of our caring community and help us put health first** Humana, a Fortune 50 Healthcare Company Humana is a publicly traded, Fortune 50 healthcare company with a long history of successful innovation and reinvention. It has transformed itself from the largest US nursing home company in the 60's, to the largest US hospital corporation in the 80's, to a leading health benefits company beginning in the 90's. Today, Humana is a leader in consumer-focused health solutions and is one of the largest health benefits organizations in the country. The Healthcare Strategy team supports Humana's Insurance segment. This segment, Humana's largest, comprises the majority of the company's total revenue and earnings. Team members partner with senior leaders of the business unit, and more broadly with leaders throughout the enterprise, as they deliver strategy projects addressing some of the businesses' most important opportunities and challenges. These high-profile strategy projects place the team at the forefront of helping to define the future of Humana's largest businesses. Humana is seeking a team member, with prior management consulting experience or professional experience leveraging core consulting skills, to support delivering some of the Insurance segment's highest priority projects and initiatives, with an emphasis on Medicare Advantage strategy development. As a Senior Strategy Advancement Professional, you will deconstruct issues and challenges, perform targeted research and analysis, support core strategy operational work, and craft sound, logical solutions and recommendations. You will also shape implementation considerations, and work with business owners as appropriate to transition analysis into execution. While deep diving into key areas, you will also have a bird's-eye view of the business unit's overall strategy. Your role be instrumental in synthesizing the strategic and operational choices being made across the business unit into coherent plans to drive growth and profitability, while simultaneously improving the lives and health of Humana's members. While doing so, you will have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana's executive Management Team, and corporate, functional, and business unit leaders. Recent example projects include assessing the performance of strategic initiatives and business areas, evolving key facets of the Medicare Advantage growth strategy, leading the development of the annual Medicare Advantage strategic plan, monitoring segment-wide operational performance, and refreshing the strategy for Humana's sales organization. **Use your skills to make an impact** **Key responsibilities include:** + Delivering high quality analysis and deliverables that clearly frame objectives, issues/challenges, and articulate compelling, insightful findings, conclusions, and recommendations + Managing and delivering analysis and workstreams within high-profile, high-impact strategy projects + Developing high quality, insightful, and clear analysis and deliverables for Humana's executive management team and Board of Directors + Developing hypotheses to be validated or refined through targeted research and analysis + Conducting interviews and working sessions with stakeholders across the company + Conducting industry, market, competitor, and financial analysis + Working collaboratively with fellow team members and leaders across the company + Leading critical processes to prepare leadership for interactions with Humana's executive Management Team and Board of Directors + Being a steward of the strategy team's operating model, norms and ways of working + Coordinating and overseeing key meetings to ensure key topics and decisions are communicated to leadership in a timely manner + Defining and developing opportunities for strategic alignment and consistent reporting across the business segment + Partnering with key stakeholders to implement segment-wide tracking tools and databases + Designing and monitoring key metrics and the reporting cadence across the organization + Working across operational units to execute strategic planning process and quarterly refinement **Required Qualifications** + Bachelor's degree + 2+ years of full-time work experience with a leading management consulting firm and/or 3+ years of professional experience in a role that required core consulting skills + Demonstrated ability to manage analysis and work streams + Excellent verbal and written communication abilities + Highly collaborative, flexible, team-oriented working style + Strong problem-solving skills and the ability to perform complex qualitative and quantitative analysis + Demonstrated ability working within a matrixed environment **Preferred Qualifications** + MBA, MPH, PhD, or graduate degree in a management field + Prior healthcare industry experience, preferably in the managed care or provider sector **Reporting Relationships** The role reports to a Director within the Strategy team, works collaboratively with leaders and members of rest of the team, and with senior leadership throughout the enterprise. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-11-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $86.3k-118.7k yearly 60d+ ago
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  • People Systems & Operations Analyst (4947)

    SMX 4.0company rating

    Operations consultant job in San Juan, PR

    People Systems & Operations Analyst (4947)at SMX(View all jobs) (********************************* United States The **People Systems & Operations Analyst** plays a critical role in supporting the People Team through effective management of HR systems, compliance processes, workforce data, and analytics. This role ensures data integrity, regulatory compliance, and the timely preparation of reports and insights that support strategic and operational HR decision-making. This position is remote supporting a Hollywood, Maryland based team. **Essential Duties & Responsibilities:** **HRIS Management & Data Integrity** - Serve as the primary administrator and subject matter expert for ADP and Costpoint. - Maintain employee data accuracy, integrity, and security across HR platforms. - Partner with IT and vendors on system upgrades, testing, integrations, and issue resolution. - Develop and maintain system documentation, user guides, and standard operating procedures. Compliance & HR Operations Support - Support compliance with employment laws and regulations (e.g., recordkeeping, audits, reporting requirements). - Prepare and maintain documentation for internal and external audits. - Ensure HR processes align with company policies and regulatory requirements. - Support data preparation for regulatory filings and internal governance needs. Reporting, Analytics & Data Preparation - Prepare and maintain standard and ad hoc HR reports and dashboards (e.g., headcount and turnover). - Analyze workforce data to identify trends, risks, and opportunities. - Translate data into clear, actionable insights for HR leadership and Business Unit stakeholders. - Support data preparation for leadership presentations, board materials, and strategic initiatives. - Collaborate with the Talent organization to develop and communicate a clear data story Continuous Improvement & Stakeholder Support - Identify opportunities to improve HR processes through automation, data quality improvements, and system enhancements. - Act as a point of contact for HRIS-related inquiries and troubleshooting. - Provide training and guidance to HR team members and managers on system usage and reporting. **Required Skills & Experience** - Bachelor's degree in Human Resources, Business Administration, Information Systems, Analytics, or a related field. - A minimum of five years of experience in HR operations, HRIS administration, or HR analytics. - Hands-on experience with HRIS platforms (e.g., Workday, ADP, UKG, SAP SuccessFactors, or similar). - Strong understanding of HR data, reporting, and compliance requirements. - Advanced proficiency in Excel and experience with reporting or BI tools. **Desired Skills & Experience** - Experience with data visualization tools (e.g., Power BI, Tableau). - Knowledge of employment regulations and HR compliance reporting. - HRIS or analytics certifications (e.g.,Workday, SHRM, HRCI). - Experience supporting audits or regulatory filings. **Key Skills & Competencies:** - High attention to detail and data accuracy - Strong analytical and problem-solving skills - Ability to manage multiple priorities and deadlines - Excellent communication and stakeholder management skills - Discretion in handling sensitive and confidential information **Application Deadline:** 2-13-2026 \#LI-SA1 The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is: $87,600-$146,000 USD At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
    $87.6k-146k yearly 8d ago
  • Business Operations Manager, EPS (Energy and Renewables)

    CBRE 4.5company rating

    Operations consultant job in San Juan, PR

    Job ID 252606 Posted 05-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Environmental Consultancy **About the Role:** CBRE's Energy Procurement Services team, part of the CBRE Energy and Renewables Group, specializes in brokering energy (electric power and gas) supply contracts and developing customized energy procurement strategies. Our mission is to simplify the complexity of energy markets, helping clients save money, reduce risks, improve budget accuracy, and cut emissions. We are seeking a detail-oriented Business Operations Manager to support the operational backbone of our Energy Procurement Services team. This role combines financial operations, process management, and stakeholder coordination to ensure seamless execution of client engagements and supplier relationships. You will manage invoicing workflows, budget reconciliation, and organizational systems while serving as a key liaison between internal teams, clients, and energy suppliers. The ideal candidate will independently drive operational excellence while maintaining the strong client service standards that define our practice. Our team fosters a start-up culture that emphasizes innovation and agility. **What You'll Do:** + Oversee invoicing processes with energy suppliers, ensuring accurate and timely billing; reconcile budgets and track financial performance across client engagements; coordinate commission calculations and payment processing; maintain financial records and documentation for audit compliance. + Serve as primary operational contact for energy supplier relationships, managing contract documentation, tracking supplier performance, and resolving billing discrepancies; ensure seamless communication between suppliers, clients, and internal teams throughout the contract lifecycle. + Interact with clients on operational matters including contract administration, billing inquiries, and account management; prepare client-facing materials and reports as needed; support client onboarding and ongoing relationship management. + Create and maintain standard operating procedures, workflow documentation, and organizational systems to enhance team efficiency; implement best practices for contract management, data tracking, and operational processes; identify opportunities for automation and process improvement. + Maintain comprehensive databases for client accounts, supplier contracts, pricing data, and deal tracking; ensure data integrity and accuracy across all operational systems; generate regular reports on pipeline status, contract performance, and operational metrics. + Support contract execution processes, tracking key milestones and deadlines; coordinate with legal and compliance teams on documentation requirements; manage contract renewals and amendments; ensure all contractual obligations are met. + Facilitate collaboration between business development, client service teams, and supplier partners; coordinate internal meetings and follow up on action items; serve as operational liaison across multiple stakeholders. + Develop and maintain operational dashboards and performance metrics; track deal flow, revenue forecasts, and key business indicators; prepare regular status reports for leadership on operational activities and team performance. **What You'll Need:** + Authorized to work in the United States without visa sponsorship now or in the future. + Bachelor's degree or equivalent relevant experience. + 2+ years of experience in business operations, financial operations, or operations management, preferably within the energy industry or professional services. + Strong understanding of invoicing, billing processes, and budget management. + Experience coordinating with external vendors, suppliers, or service providers. + High proficiency in Microsoft Office products, including advanced Excel skills for financial tracking and analysis. + Exceptional organizational skills with strong attention to detail and ability to manage multiple priorities simultaneously. + Excellent written and verbal communication skills with ability to interact professionally with clients, suppliers, and internal stakeholders. + Self-directed work style with ability to anticipate needs, solve problems independently, and take ownership of outcomes. + Experience with CRM systems or database management tools preferred. + Familiarity with deregulated energy markets or energy procurement. **Location** : Metro Chicago preferred; Metro NYC & remote considered **Travel** : Travel requirement up to 15% CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $90,000 annually and the maximum salary for the position is $160,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $90k-160k yearly 16d ago
  • Munitions Response and Recovered Chemical Warfare Materiel Operations Consultant

    Jacobs 4.3company rating

    Operations consultant job in Peuelas, PR

    At Jacobs, we're providing industry leading Munitions Response, HTRW and RCWM solutions in the areas of planning, compliance, investigation, and removal/remediation. We are seeking a munitions response, HTRW and/or RCWM operations leader to profitably grow munitions response and HTRW opportunities and successfully manage these projects through delivery. You will apply your technical and management experience in munitions response, HTRW and RCWM to develop competitive and innovative strategies to win work in this sector of our business. In this role you will support our business development team to successfully position for munitions response, HTRW and RCWM work by developing technical approaches and strategies using your industry knowledge, technical and management experience, relationships, and understanding of the market and our clients. You'll grow your career as you interact with key clients while increasing our competitiveness and market share, while mentoring and nurturing junior technical experts and project managers delivering the work. You'll contribute to the development of corporate-wide policies and procedures and implement these in sales and operations. You'll collaborate on strategies for execution of the Scope of Work contained in Stand-alone Contracts and individual Task Orders, development of proposal responses, including technical approach development and pricing, and assignment of key personnel. You'll also be asked to manage our more complex munitions response, HTRW and or RCWM projects. By designing and navigating the strategy across multiple projects, you'll help our team understand the clients' goals. Bring your knowledge of state-of-the-art Munitions Response, HTRW and RCWM investigative techniques and remediation technologies along with your desire for strategic growth in the Munitions Response, HTRW and RCWM market, and we'll solve our clients' toughest environmental challenges, together. * Bachelor's degree in environmental engineering, civil engineering, geotechnical engineering, environmental science, geology or other related technical degree * Experience in Munitions Response and HTRW investigation and remediation with emphasis on positioning for, bidding and winning firm fixed price (FFP) projects, field operations and project management * 5+ years' experience bidding and managing munitions response, HTRW and RCWM projects Additional Desired Skills and Experience: * Experience in successful bidding and delivery of projects that include the decontamination and demolition of facilities contaminated with explosives, CWM, and/or biological contaminants is a strong plus. * Professional Engineer (PE), Professional Geologist (PG) license or Project Management Professional (PMP) certification * Experience working with key USACE Military Munitions Design Centers and Districts * Experience, military or civilian, working for U.S. Army Engineering and Support Center, Huntsville's Chemical Warfare Materiel Design Center (CWMDC); Chemical, Biological, Nuclear, and high-yield Explosives (CBRNE) Analytical and Remediation Activity; Combat Capabilities Development Command - Chemical Biological Center; and/or Recovered Chemical Warfare Materiel Directorate. * Experience, military or civilian, supporting munitions response or HTRW projects at Redstone Arsenal * Experience in cost estimating munitions response, HTRW and or RCWM projects * Knowledge and experience in RCWM: * investigations and remedial/response actions * regulations, policies, and requirements * operations, procedures, and safety requirements * preparing/reviewing work plans, safety plans, and required ESSs/ESPs and CSSs/CSPs * quality control, quality assurance, and USACE requirements and specifications * agents, munitions, delivery and storage systems, and related hazards * detection, monitoring, and remote operation and sensing technologies * disposal, neutralization, and demilitarization technologies * personnel, equipment and munitions/container hotline and decontamination procedures * preparing/reviewing work plans, safety plans, and required ESSs/ESPs and CSSs/CSPs * quality control, quality assurance, and USACE requirements and specifications * RCWM specialized training/certifications This position is open to any U.S. location. #LI-AC4 Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
    $47k-65k yearly est. 22d ago
  • Warehouse Operations Coordinator I

    Incomm 4.7company rating

    Operations consultant job in Guaynabo, PR

    When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity Under the general supervision of the Tech Support Supervisor, the Warehouse Operations Coordinator I, is responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping sales representatives and merchandisers place orders. Also, assist in other duties of the department not related to warehousing. Responsibilities * Terminal & POSA Cards Warehousing Logistic. * Accept delivered packages and ensure proper amount is inside. * Unload merchandise. * Mark items with identifying codes, such as price, stock, or inventory control codes. * Stock shelves with unpacked items. * Ensure label is clear and visible. * Prepare merchandise for shipment. * Replenish inventory. * Replace damaged or missing products. * Work with salespeople on inventory and orders. * Assist on Terminal inventory management. * Weekly InComm Fleet Car inspections. * Per the supervisor request, assist on Tech Support Merchants' calls * Assist on the Tracking of repairs to terminals, maintaining transit control. * Assist on the process of claims and damaged cards * Prepare warehouse reports requested by its supervisor. * Maintains confidentiality of all InComm information. It is required that the confidentiality of product providers, merchants, and company information be maintained. Any breach of customer or company information will not be tolerated. Qualifications Bachelor's degree or equivalent with a minimum of 2 years of Computer Science or Customer Service experience preferred * General Knowledge in Warehouse preferred * Demonstrated knowledge and experience of basic IT support duties Customer Service oriented Computer skills: working knowledge of Microsoft Windows, Excel and Word Excellent communication skills - complete oral and written understanding of the Spanish and English language. Available to travel outside or Puerto Rico for training purposes or to attend any official activity. Maintains a high level of professionalism always in the work environment. This includes but is not limited to personal attire and daily interaction with customers, co-workers, management and other business contacts. InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law. InComm Puerto Rico. Inc. is an Equal Opportunity Employer and does not discriminate based on sex, age, nationality, race, color, marital status, social conditions, veteran, physical or mental handicap, political or religious beliefs. The information herein has been designed to provide the general work nature and the physical effort and environmental conditions that usually prevail in the specific classification. It does not pretend to be an exhaustive inventory of all the duties, tasks and responsibilities required to the employee. * This position is eligible for the Employee Referral Bonus Program - Tier I - #LI-LW1
    $35k-43k yearly est. Auto-Apply 22d ago
  • ITAM Program and Business Transformation Consultant

    Shi 4.7company rating

    Operations consultant job in San Juan, PR

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The ITAM Program and Business Transformation Consultant works with SHI's customers to assist them in understanding how a customers' Business Strategy should align with their ITAM Strategy and how their Software and Hardware Environments integrate from a holistic perspective and to guide the architecture for the most effective ITAM program(s) possible. The Consultant will interact directly with customers (within the definition of consulting agreements and Statements of Work), with the primary objective to understand the customer's current Business Goals and Objectives and how their ITAM program integrates with those goals and other critical IT and governance processes. The consultant's primary objective is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM, and ITIL frameworks and how to implement them along with determining best ITAM tools that are fit for their purposes and discover any compliance-related issues. **Role Description** + Lead customer workshops to align ITAM strategy with business transformation goals. + Develop and build, as directed, new ITAM added value opportunities for our customers, for example delivering new state of the art ITAM related business alignment strategies. + Facilitate maturity assessments and gap analyses across ITAM, ITSM, FinOps, and Cloud Governance. + Develop transformation roadmaps and business cases for ITAM program evolution. + Analyze customer environments to identify lifecycle process gaps and improvement opportunities. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. + Recommend fit-for-purpose ITAM tools and integrations aligned to business outcomes. + Deliver high-impact presentations to C-Level stakeholders on ITAM value realization. + Contribute to the development of SHI's ITAM Transformation Framework, methodologies, and toolkits. + Author thought leadership content (whitepapers, blogs, presentations) to support customer education. + Collaborate with internal teams to evolve SHI's ITAM service offerings and delivery models. + Support sales teams in positioning ITAM transformation services during pre-sales engagements. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. + Help shape Statements of Work and define measurable outcomes for consulting Ensure all engagements are delivered with high quality, ethical standards, and customer satisfaction. + Maintain awareness of ISO standards, ITIL, and emerging best practices in ITAM and transformation. + Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties. **Behaviors and Competencies** + Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. + Critical Thinking: Can apply critical thinking skills to complex problems, identifying logical and illogical reasoning, and making strategic decisions. + Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential. + Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. + Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. + Training: Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods. + Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly. + Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. + Customer Service: Can proactively seek out customer feedback, empathize with customers, and tailor solutions to their unique needs. + Research: Can proactively design and execute research plans, utilizing a variety of sources to gather comprehensive information. + Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines. + Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances. **Skill Level Requirements** + The ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Intermediate + The ability to create, manage, and interpret interactive data visualizations and reports to support business decision-making and strategic planning. - Intermediate + The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate + Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency - Intermediate + Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality - Intermediate + Comprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure - Intermediate + Skill in creating detailed 2D and 3D engineering models using CAD software to visualize and simulate designs for various engineering projects - Intermediate + Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes - Intermediate **Other Requirements** + 2 years' experience in an ITAM Governance Role + 2 years ITAM Program design and implementation experience + 1-2 years ITAM end user/practitioner experience + Vendor platform purchasing & deployment experience + IT ticketing software experience + Candidate will be expected to understand all aspects of the hardware and software lifecycle - from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes \#LI-AR115 The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $70k-120k yearly 60d+ ago
  • Operations Coordinator

    Hispanic Federation 3.7company rating

    Operations consultant job in San Juan, PR

    Who We Are The Hispanic Federation (HF) is the nation's premier Latino nonprofit membership organization. Founded in 1990, HF supports Hispanic families and strengthens Latino institutions through grantmaking and direct services in the areas of education, health, immigration, civic engagement, economic empowerment and the environment. Values that drive our work include equality, fairness, diversity and empathy. Hispanic Federation's Puerto Rico (HF PR) Office opened in 2017. Since then, over $53 million dollars have been invested in community outreach projects, programs, and initiatives on various topics such as: renewable energy, agriculture, food security, housing, community development, local economic development, health, public policy, and advocacy, among others. Throughout HF's history, and particularly in Puerto Rico, the organization has been proactive in identifying, sympathizing with, and supporting communities in emergencies and recovery processes. Who We Seek The Hispanic Federation seeks an Operations Coordinator for HF's Puerto Rico office. This position will support our day-to-day activities, operations and program staff. Must be a team player, highly detail-oriented, a self-starter, and able to accurately complete a range of administrative tasks necessary for successful and timely project management and other related logistics. The successful candidate will have the ability to manage multiple tasks and priorities effectively, a proactive approach to identifying potential issues and devising effective solutions, and familiarity with various tools and technologies used in operations management. The position is on site and will require daily presence in the San Juan, Puerto Rico office. This position is time limited and is set to expire after two (2) years with a possibility for remaining on board if additional funding is secured. Reports to: Director of Operations Location: San Juan, Puerto Rico Job Duties and Responsibilities Provide support to coordinate meeting and event logistics for convenings within HF's offices and support convenings in third party locations. Manage office operations and systems and ensure a clean, organized, and welcoming environment. Track office supplies and maintain and updated equipment inventory, assist with distribution and logistics of supplies and other materials as necessary. Ensure proper business certificate and license are up to date. Plays an important role in the coordination of the office emergency preparedness and response. Maintain electronic and hard-copy files for all engagements related to the HF Puerto Rico office. Coordinate and support logistics for travel for team members. Maintain organized outreach databases for various initiatives Make calls, send messages, and create outreach materials to support program and operations staff. Record minutes and notes during meetings, as needed. Receive and direct incoming phone calls and emails. Manage and coordinate internal calendars, supporting with calendar conflicts and supporting overall calendar needs. Assist with management of office administrative, equipment, and technology needs. Serve as a liaison between Hispanic Federation regional offices, Hispanic Federation Headquarters in NY, and Hispanic Federation Puerto Rico regarding administrative and technological needs. Skills and Qualifications: Bachelor's degree is required Minimum of two (2) years of professional experience in operations and/or administration, at least one (1) of which were in Puerto Rico is required. Demonstrated team player and collaborator capable of adapting to shifting needs and priorities and working under different leadership styles and environments. Demonstrated capability to quickly assess a situation and find the best solution Preferred candidate will have nonprofit experience. Strong organizational and analytical skills with exceptional attention to detail. Demonstrated capability to effectively communicate orally and in writing, fluency in English and Spanish is required. Ability to effectively manage a wide array of tasks, projects, and responsibilities. Self-starter with ability to prioritize work, meet deadlines, and adapt to evolving situations. Flexibility to work weekends and out of traditional work hours as needed. MS Office - fully proficient in Excel, Word, and PowerPoint. Strong commitment to Hispanic Federation's mission and core values. Fluent speaking and writing skills in English and Spanish. Must have driver's license. Compensation Salary range for this position is $40,000.00-$50,000.00 and commensurate with experience. Compensation comes with a robust benefits package with fully paid medical, dental, and vision insurance, 403(B) retirement plan (including eligibility for a company match), and access to flexible spending and additional benefits. Full- time regular employees are also provided with fifteen (15) vacation days and 12 days of paid sick time. To Apply: Please submit a resume and cover letter detailing your interest and qualifications in the portal here. No telephone calls or emails regarding this position will be accepted. Only selected candidates will be contacted. Hispanic Federation is an equal opportunity employer and does not discriminate against actual or perceived race, color, religion, gender identity, gender expression, age, national origin, creed, disability, marital status, sexual orientation and/or other protected categories.
    $40k-50k yearly 40d ago
  • Project Manager, Advanced Operations

    Stryker 4.7company rating

    Operations consultant job in Arroyo, PR

    **Who we want** + **Business-oriented evaluators.** People who effectively interpret information to demonstrate the effects of business initiatives, regulation and industry trends for sales, management, and leadership teams. + **Strategic thinkers.** People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities. + **Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. + **Goal-oriented developers.** Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. + **Motivated product launchers.** People who bring strategic direction and drive for execution to ensure products are developed and launched with precision. **What you will do** + The individual will be responsible for project & stakeholder management, people management (where applicable) and the technical assessment of all assigned projects. + The Project Manager will successfully lead an engineering team to deliver key programs or projects per associated timelines, quality requirements and budget. + Assume overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. The Project Manager is responsible to the project stakeholders for delivering a project's objectives within scope, schedule, cost, and quality + Lead New Product, Process and Technology implementation initiatives while tightly managing project spend on capital & expense budgets + Define and clarify project scope while developing and maintaining the project schedule. Ownership for managing and reporting project progress. + Work closely with Product Development, Advanced Technology and Global Marketing to drive successful project implementation. Actively engage with Manufacturing Operations to evaluate existing process layouts in terms of new process integration, ensuring best utilization of floor space, minimized handling and optimum process flow. + Participate in the selection, training and performance appraisal process of project resources, including temporary contract SMEs as required + Responsible for identifying, monitoring, and appropriately managing project risk and liaise with broader AO team on common NPI issues and resolutions + Establishment of priorities, imparting a sense of urgency and importance to the team while using project management tools and techniques to support the delivery of new products per cost and time commit. **What you will need** + 3 to 5 years of experience in a technical and/or project management role + Bachelor's degree in an engineering discipline or with 4 or more years' experience in a technical and/or project management role. + Advanced English level + Previous experience in a Manufacturing environment + Demonstrated Leadership, Project Management and Engineering experience in New Product Introduction in a regulated environment would prove beneficial. + Experience in an FDA regulated or regulated industry beneficial. + High level of PC Skills required. (MS Excel, Access, PowerPoint, MS Project). + Experience of GD&T, Process mapping, statistical methods and process/ product validations would prove beneficial. + Will have demonstrated an ability to define project risk and to effectively manage project risks. Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
    $65k-79k yearly est. 33d ago
  • Senior Analyst, Finance Operations (Medical Supplier Agreements)

    Cardinal Health 4.4company rating

    Operations consultant job in San Juan, PR

    **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pricing Operations has a significant and direct impact on the customer experience and company financial performance by using sound judgement in decision making when operationalizing customer, manufacturer, and group purchasing contracts. **_Responsibilities_** + Load pricing and membership data into SAP to ensure accurate pricing flow and correct billing for end users + Assists in problem-solving simple to complex supplier contract and/or customer master set-up and maintenance issues + Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards and takes immediate action to close gaps identified + Identifies and reports control gaps + Maintains statistics on key departmental metrics + Works closely with IT on any enhancement initiatives + Participates or leads cross departmental Lean Six Sigma initiatives + Works with other resources to perform risk and control assessments + Monitors business role compliance + Creates management reporting as necessary + Maintains accurate and complete SOPs + Works independently and develops hypotheses based on data analysis to drive process improvement and increase accuracy + Demonstrates deep expertise of supported client; collaborates with team to identify the drivers leading to business success + Demonstrates working knowledge of supplier contract or customer master set-up and maintenance process + Demonstrates a working knowledge of the database that supports the applications, and understands how the data elements impact customers **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Strong communication and organization skills + High attention to detail and accuracy + Experience working with MS Excel + Analytical skills to review large batches of information and research + Experience working with SAP, preferred + Ability to communicate effectively and professionally with internal and external stakeholders. + Ensures that customers have a positive experience; commits to meet or exceed customer expectations through consistent support **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/06/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#LI-SP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-73.4k yearly 15d ago
  • Business Advisory Consultant - Civil/Industrial Engineering

    Acumenian

    Operations consultant job in San Juan, PR

    Who we are… At Acumenian, we're more than a consulting firm; we're a collaborative community of innovative professionals. We celebrate individual strengths, foster positive relationships, and embrace flexibility. Join us to grow, thrive, and make a difference in the world of Advisory, Technology, and Analytics Management Consulting. What´s the role… As a Business Advisory Consultant - Civil/Industrial Engineering, you will analyze client needs, develop data-driven recommendations, and support process and system improvements. You will translate business requirements into functional specifications, assist in digitization efforts, and collaborate with clients and teams to ensure successful project execution. This is an on-site role based in San Juan, Puerto Rico. How you will add value… Building strong client relationships to understand challenges and propose tailored solutions Interpreting data and turn it into information that can support client's strategic decisions. Providing recommendations in data structuring and process digitization. Gathering, documenting and analyzing business requirements through research, interviews, workshops, etc. Translate business requirements into clear and concise functional specifications that developers and designers can understand. Collaborating with team members to ensure effective communication and understanding of project goals. Gathering and organizing data to building dashboards that provide better visibility for the information. Assisting in user training, creating user documentation, and providing post-implementation support. What you need… Availability to work on-site in San Juan, Puerto Rico. Bachelor's degree in Civil Engineering, Business Administration - Management, or related field. 5-10 years of experience in civil engineering, construction, or consulting environments. Strong written and verbal communication skills in English and Spanish. High proficiency with Microsoft Office Suite. Knowledge in process optimization, systems implementation, project management, and client engagement. Familiarity with Power BI, Power Apps, or similar tools preferred. Who you are… You proactive and prioritize tasks. You are a team player. You have a strong sense of accountability and building relations. You enjoy problem solving and are driven to propose solutions. Adaptable to various situations and interactions with different stakeholders. What You'll Get… Besides our amazing culture and a competitive salary base, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. Medical/dental/vision/life insurance Saving Plan with Company Match Time Off Opportunities to learn and advance your career. Great work/life balance
    $40k-61k yearly est. 60d+ ago
  • Quality Operations Specialist

    Welbehealth

    Operations consultant job in San Juan, PR

    WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 8d ago
  • Senior Principal Consultant - Finance - NetSuite for Government

    Oracle 4.6company rating

    Operations consultant job in San Juan, PR

    **Who We Are:** The Oracle Local Government team has a suite of SaaS applications for local government markets using cutting edge technologies. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. **Who You Are:** The Financial Consultant role is a challenging, exciting opportunity for you to develop and implement solutions for our NetSuite for Government product within our growing industry unit. In this role you will work with multiple NetSuite for Government customers and be responsible for the successful design and delivery of business solutions. You will work with a strong project team of leaders in the Oracle Local Government Industry Unit, along with Product, Development and Support organizations to focus on delivering a world-class implementation of Oracle software and products. You will use your experience in ERP implementations to identify customer needs and lead the delivery of a successful implementation activities. You will work with customers to configure and design workflows in the NetSuite for Government product. You will use your strong influence and collaboration skills to work successfully with internal partners and customers. **Responsibilities** **What you've done:** + Bachelor's degree or equivalent experience + 6-8 years experience working on complex cloud and SaaS projects to successful delivery + 3-4 years consulting experience preferred + 1+ years in a government accounting including familiarity with GFOA rules, fund accounting, and municipal accounting terminology and processes. + Experience using Oracle NetSuite or other similar ERP + Proven self-starter that proactively develops working relationships with key internal and external customers + Strong analytical and time management skills + Experienced with gap analysis, risk mitigation, issue documentation, tracking and prioritization + Excellent verbal and written communication skills + Shown comfort working in rapid paced environments with evolving expectations and priorities. + Able to travel up to 25% of the time depending on need **It would be awesome if you also had:** + PM Methodology certification + Scrum Master certification + Knowledge/familiarity with Oracle products and services, including Oracle Cloud Infrastructure (OCI) + Management experience, managing and leading a team \#LI-JC1 Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $87k-178.1k yearly 33d ago
  • Vice President, Revenue Operations

    Renaissance 4.7company rating

    Operations consultant job in San Juan, PR

    When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. **Job Description** We're seeking a strategic, collaborative, and forward-thinking leader to join us as our **Vice President, Revenue Operations** . In this high-impact role, you'll shape and lead a world-class Revenue Operations function that powers scalable growth, drives operational excellence, and enables our go-to-market teams to thrive. You'll bring deep experience in Revenue or Sales Operations-ideally within a mature SaaS environment-and use your expertise to optimize how we generate, manage, and accelerate revenue. This role offers the opportunity to influence cross-functional strategy and deliver meaningful business outcomes in partnership with key leaders across Sales, Customer Success, Revenue Enablement, and beyond. Reporting to the SVP of Sales for North America, you will collaborate closely with Area and Regional VPs of Sales and Customer Success, the SVP of Customer Success, and the VP of Revenue Enablement to drive alignment, clarity, and execution across our revenue-generating teams. We're looking for a leader who is equally comfortable with data and strategy-someone who can translate insights into action, and action into results. Your experience should include: + Expertise in sales operations, CRM and data systems, sales compensation design, and performance analytics. + A track record of building efficient processes, empowering teams, and delivering sustainable revenue outcomes. + Strong communication and collaboration skills that foster trust and influence across all levels of the organization. You'll thrive in this role if you're driven by impact, energized by complexity, and motivated to lead through change. The ideal candidate is a motivating people leader who brings both strategic vision and operational rigor to the table, and who is passionate about building inclusive, high-performing teams. If you're ready to shape the future of Revenue Operations at Renaissance and help us achieve our next chapter of growth, we'd love to meet you! **Critical Success Factors** + Responsible for designing and building a best-in-class revenue operations function that drives sales process efficiency and enhancing revenue generating capacity among the sales team + Identifying standard sales administration processes and driving consistency and efficacy. + Partnering with field sales leaders and internal stakeholders to identify and drive process excellence and data insights that enhance the organization's revenue generation capacity + Creation and Administration of compensation plans for multiple sales and customer success roles + Organizational planning and staffing for effective revenue administration **Qualifications** **The Ideal Candidate Will Have:** + 7+ years Sales or Revenue Operations experience in a Saas organization + Significant experience in leading cross-functional teams, especially across sales, marketing, and customer success + Strong skills in data analysis and business intelligence tools + Excellent leadership skills; ability to manage and grow high-performing teams. + Extensive knowledge of CRM systems (Salesforce, Gainsight, HubSpot, etc.) and best practices for design and administration **Preferred Qualifications** + Educational Technology experience + Passion for driving excellence in revenue operations and sales administration + Strong presentation skills and influencing skills with senior executives **Additional Information** All your information will be kept confidential according to EEO guidelines. **Base Salary Range: $176,300 - $215,000.** This range is based on national market data and may vary by experience and location. **\#LI-Remote** **Benefits for eligible US employees include:** + World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth + Health Savings and Flexible Spending Accounts + 401(k) and Roth 401(k) with company match + Paid Vacation and Sick Time Off + 12 Paid Holidays + Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program + Tuition Reimbursement + Life & Disability Insurance + Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! **Equal Opportunity Employer** Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here . **Reasonable Accommodations** Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearn CRM.onmicrosoft.com) . **Employment Authorization** Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ***************************
    $62k-106k yearly est. 60d+ ago
  • Open Jobs Operations Associate - Part Time

    Sephora 4.5company rating

    Operations consultant job in Ponce, PR

    Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Regular Your Role at Sephora: As an Operations Associate, you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful. Key Responsibilities Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards Assist with visual merchandising Ensure the store reflects Sephora's brand through accurate promotional setups and event execution Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all Flexible Scheduling and Reliability Must meet the required minimum number of weekly shifts/ hours Full Time: 30-40 hrs/week Part Time: 15-29 hrs/week Flex (as needed): 4-14 hrs/week Be available during peak retail operations (nights, weekends and holidays) Punctuality and consistent attendance Qualifications/Experience 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment Excellent organizational and time management skills Quick learner with the ability to absorb and communicate product knowledge Ability to support outstanding client service Excellent communication and interpersonal skills. Team player with a goal-driven mindset Comfortable in a fast-paced environment with a strong client focus Physically able to lift and carry up to 50 pounds While at Sephora, you'll enjoy Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here $16.60 - $22.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $16.6-22 hourly 9d ago
  • Operations Manager Bilingual English Spanish

    Amazon 4.7company rating

    Operations consultant job in Dorado, PR

    External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings. Key job responsibilities Key Responsibilities and Job Elements: -Support, mentor, and motivate your salaried and hourly workforce -Lead and supervise a team of Area Managers, Process Assistants, Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates both English and/or Spanish. -Lead large-scope projects with site and regional impact -Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance -Manage safety, quality, productivity, and customer delivery promises -Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives -Lift up to 49 pounds and frequently push, pull, squat, bend, and reach -Stand/walk for up to 12 hours during shifts -Work in an environment where the noise level varies and can be loud -Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) -Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Able to communicate fluently in both English & Spanish Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
    $55k-87k yearly est. 35d ago
  • Field Service Operations Intern (Summer 2026)

    Wartsila Oyj Abp

    Operations consultant job in Carolina, PR

    Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride? Wartsila is seeking a motivated and detail-oriented Field Service Operations Intern to join our Field Service team in Puerto Rico (Carolina). This role will provide hands-on experience supporting key operational functions, including tool coordination, field service planning, and administrative tasks. The intern will work closely with the Field Service Team Leader, Tool Coordinator, and Field Service Operations Advisor and other professionals to ensure smooth execution of service activities. Key Responsibilities * Assist the Field Service Team Leader with scheduling, documentation, and coordination of service jobs and recruitment initiatives. * Support the Tool Coordinator in managing tool inventory, calibration schedules, and logistics for field assignments. * Collaborate with the Field Service Operations Advisor to maintain accurate records in Wärtsilä systems and prepare reports. * Participate in team meetings and contribute to process improvement initiatives. Work on one (1) continuous improvement idea, and prepare a deliverable. * Help organize and track service-related documentation, including work orders, safety checklists, and compliance forms. * Provide general administrative support, including data entry, filing, and communication with internal stakeholders. Qualifications * Currently enrolled in an Associate's or Bachelor's degree program in Engineering, Business Administration, Supply Chain, or a related field, with a strong preference for candidates in their third year or beyond. * Strong organizational skills and attention to detail. * Advanced proficiency in Microsoft Excel and solid knowledge of the Microsoft Office Suite (Word, PowerPoint). * Ability to work independently and as part of a team in a fast-paced environment. * Good communication skills in English; Spanish fluency is a must-have * Willing and able to work fully onsite at our Carolina office. Duration: This is a full-time paid internship position for a duration of 3 months during the summer of 2026. Measurable Goals & KPIs * Data Accuracy: Maintain 98% accuracy in resource allocation and scheduling data. * Reporting Timeliness: Deliver weekly KPI reports within agreed timelines (100% compliance). * Process Improvement Contribution: Identify at least 1 workflow improvement opportunity during the internship. * Engagement: Deliver all assignments with deliverable on time. Last application date: 21/12/2025 Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law. Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer. At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. This is Wärtsilä Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on
    $23k-30k yearly est. 1d ago
  • Project Consultant

    Truenorth Corporation 4.5company rating

    Operations consultant job in San Juan, PR

    Truenorth Corporation a Puerto Rican-based World-Class Consulting Firm is currently looking for a Project Consultant. We are looking for the right people to help us lead change. A Project Consultant is an integral part of our Management Consulting Division. The perfect candidate will be able to support in the analysis, planning, and implementation of different projects across diverse clients. He or she will take the lead in several tasks within the assigned project to comply with its defined objectives. The project consultant will have a Bachelor's or Master's Degree and a work experience between 0 and 3 years. Key Responsibilities: Supports the assigned Project Manager in the developing of plans, reports, analyses, research, among other documentation. Provides general advice on the planning, strategy, objectives, and other topics for the project(s). Collect and organize information/data to conduct analyses providing interpretation and conclusion of such analysis. Conducts research on demand as required within the assigned project. Able to prepare a simple yet complete presentations to communicate to all project's stakeholders. Develops standard operating procedures, communications, analyses description, and reports in general to distribute among client and team members. Education: Bachelor's or Master's degree in Business Administration, Industrial Engineer, or related field. Process Improvement certification is a plus (Lean Six Sigma) Certified Associate in Project Management (CAPM) is a plus Skills and Qualifications: Experience using Microsoft Office 365 Software (Power Point, Excel, and Word) Critical Thinker - Analytical and critical thinking skills, attention to detail and customer service focused. Team Player - within an environment of 3 or more members Self-Starter - a go get it attitude to thrive in any business environment Quality Driven - with knowledge in quality process Fast Paced Environment - being able to work in a continuously changing environment based on client's demands 0-3 years of work experience Fully Bilingual (Spanish and English)
    $28k-42k yearly est. Auto-Apply 60d+ ago
  • Operations Coordinator

    Prosolar Companies

    Operations consultant job in Carolina, PR

    As an Operations coordinator you will be a multi\-tasker in a fast paced environment. Will be responsible for attention to detail and accuracy. The office coordinator will be supporting the operations department. Supervisory Responsibilities: None. * Duties\/Responsibilities: Know and understand local building codes as they pertain to the solar industry * Review, submit and retrieve permit related documentation form from customers to\/from planning and building departments. * Ensure placement of building follows set regulations * Obtain permit and documentation with cities, utilities and general requirements if necessary. Distribute and review reports with the sales and management team. * Manage life cycle of project through designated CRM (Customer Relationship Management) Ability to effectively speak to and present information in one\-on\-one and small group situations to customers and employees * Contribute to the branch performance in working and supporting the General Manager. * Partner with management to do the solar permitting process: * Review the general sales contract and review that everything is in place. (Gatekeeper). * Coordinate and manage take\-off team * Coordinate and manage inspection team * Assist in building an AHJ database for permitting requirements * Streamline permitting process * Identify, research and resolve all installation disputes with the Owner * Review with the various local agencies to determine final NTP (Notice to Proceed) * Required Skills\/Abilities: Excellent verbal and written communication skills * Excellent customer service skills * Ability to work well with others in a collaborative team environment * Must be organized and self\-driven * Bilingual (preferred) * Use the right tonality over the phone * Education and Experience: High school diploma or equivalent * At least 2 years of customer service experience * Physical Requirements: Prolonged periods of sitting * Must be able to lift up to 15 lbs. at a time * Benefits: Paid Holidays * Benefits * Tipo de puesto: Tiempo completo Sueldo: $11.00 la hora Requirements Excellent verbal and written communication skills * Excellent customer service skills * Ability to work well with others in a collaborative team environment * Must be organized and self\-driven * Bilingual (preferred) * Use the right tonality over the phone * Benefits Paid Holidays * Benefits * Tipo de puesto: Tiempo completo Sueldo: $11.00 la hora "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"695094439","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Energy and Utilities"},{"field Label":"Work Experience","uitype":2,"value":"1\-3 years"},{"field Label":"Salary","uitype":1,"value":"11.00"},{"field Label":"City","uitype":1,"value":"Carolina"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00987"}],"header Name":"Operations Coordinator","widget Id":"5**********0072311","is JobBoard":"false","user Id":"5**********0611003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"5**********6258034","FontSize":"15","location":"Carolina","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6axsz9c0875dc492b4426b3232ca0b5a907de"}
    $32k-41k yearly est. 60d+ ago
  • Principal Presales Consultant - Digital, Data Analytics & AI

    Siemens 4.7company rating

    Operations consultant job in San Juan, PR

    Mendix is a low-code app development platform: First, what is low-code? Low-code is a visual approach to software development that enables you to abstract and automate every step of the application lifecycle. Gartner predicts that "by 2024, low-code application development will be responsible for more than 65% of application development activity. " Mendix, the global leader in enterprise low-code, is fundamentally reinventing the way applications are built. The Mendix platform was created to promote collaboration between Business & IT teams so that an entire organization can participate in the application development process. With Mendix, thousands of forward-thinking companies around the world like Ford Auto, Zurich Insurance, Freshfields, and Red Bull, can unleash their best ideas quickly. Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2021 Gartner Magic Quadrant for Multiexperience Development Platforms, Mendix placed at the very top of the Leaders quadrant. Mendix is a Siemens Business: Siemens is a Top 10 Global Software Company and a leader on Fast Company's Most Innovative Companies in the World! With the acquisition of Mendix in 2018, Siemens Digital Industries Software is driving transformation to enhance the digital enterprise where engineering, manufacturing and electronics meet the future of innovation. Mendix employees have the opportunity to work in a hyper-growth environment with the support of Siemens' unbeatable legacy and resources. Principal Presales Consultant - Digital, Data, Analytics & AI Siemens Digital Industries Software Siemens is redefining how enterprises turn data into action. By combining Mendix low-code applications with advanced data, analytics, and AI platforms, Siemens enables organizations to move from insights to AI-driven operational impact at scale. With the 2025 acquisition of Altair Graph Studio, Siemens now offers a Knowledge Graph platform that integrates, models, and reasons over complex data to power Generative AI, Agentic AI, and autonomous systems. We are seeking a Principal Presales Consultant to help customers navigate enterprise AI transformation, connecting business challenges to Siemens' end-to-end digital, data, and AI capabilities. Your Role Lead discovery of customer AI/data ecosystems, assess AI/ML maturity, and uncover strategic opportunities Position Siemens' Knowledge Graph platform as the foundation for enterprise-grade Agentic and Generative AI Demonstrate how Graph Studio & Graph Lakehouse enhance LLM accuracy, reduce hallucinations, and enable intelligent automation Connect Mendix applications to data and AI foundations for rapid, impactful solutions Advise C-suite and technical stakeholders on data-to-AI strategy and roadmap What You Bring Presales, sales engineering, solution architecture, or technical consulting experience Strong understanding of modern data platforms, analytics, and AI/ML pipelines Ability to influence executives and guide enterprise-scale AI adoption Comfort across cloud, data, AI, and application architectures Bonus / Nice-to-Have: Experience with Palantir (Foundry, Gotham, AIP) or similar platforms Knowledge of knowledge graphs, semantic tech, graph databases, or data fabrics Exposure to RAG, Agentic AI, or enterprise GenAI deployments Why This Role at Siemens From Data to Action: Mendix + Graph Studio + Lakehouse = integrated path from insights to operational AI Semantic AI Foundation: Knowledge Graphs ensure trust, context, and explainability for enterprise AI Industrial & Enterprise Scale: Apply AI in mission-critical environments where reliability matters Strategic Influence: Guide enterprise AI adoption at the architectural and executive level For Palantir Candidates: Extend your experience beyond a single platform to next-gen AI and digital enterprise transformation. Shape how global organizations integrate, govern, and operationalize AI at scale. Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (************ dol. gov/ofccp/regs/compliance/posters/ofccpost. htm) . Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (************ dol. gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c. pdf) . California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here (************ siemens. com/us/en/general/legal/us-internet-privacy-notice-state-rights. html) . Job Family: PreSales Req ID: 1e02f651-69a4-4c04-8ba6-6a08d67be78c
    $72k-87k yearly est. 37d ago
  • Operations Associate - Plaza Del Caribe

    Jc Penney 4.3company rating

    Operations consultant job in Ponce, PR

    The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Primary Responsibilities: * Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Core Competencies & Accomplisments: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $10.50/Hr -USD $13.13/Hr.
    $10.5-13.1 hourly 60d+ ago

Learn more about operations consultant jobs

How much does an operations consultant earn in San Juan, PR?

The average operations consultant in San Juan, PR earns between $42,000 and $88,000 annually. This compares to the national average operations consultant range of $65,000 to $116,000.

Average operations consultant salary in San Juan, PR

$61,000
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