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Operations coordinator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Karen Kus,

Nina Woodard

Below we've compiled a list of the most critical operations coordinator skills. We ranked the top skills for operations coordinators based on the percentage of resumes they appeared on. For example, 21.3% of operations coordinator resumes contained customer service as a skill. Continue reading to find out what skills an operations coordinator needs to be successful in the workplace.

15 operations coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how operations coordinators use customer service:

Improved relations with domestic and international clients with exceptional customer service through adjusting to their needs and maintaining quality assurance.
Provided motivation in directing customer service and staff personnel in achieving goal of improved service to internal and external customers.

2. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how operations coordinators use logistics:

Maintained employee confidence and protects operations by keeping human resource information confidential Coordinates travel and logistics for meetings.
Assured timely installations of retail demonstration displays and periodic updates of demo units including reverse logistics for swapped receivers

3. Excellent Organizational

Here's how operations coordinators use excellent organizational:

Help make projections based on statistical analysis and possess strong written and verbal communication/presentation skills as well as excellent organizational skills.
Demonstrated excellent organizational, interpersonal, written and verbal communication skills with clients, supervisor, and command leadership.

4. PowerPoint

Here's how operations coordinators use powerpoint:

Coordinated corporate Operations meetings by; scheduling, creating agendas and PowerPoint presentations, arranging travel reservations and documenting meeting minutes.
Assisted in the scheduling and oversight of extracurricular activities using Microsoft Word and PowerPoint.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how operations coordinators use data entry:

Assisted General Manager in all areas of administrative work including data entry, file organization and research and development.
Reviewed reports for data entry errors and/or unauthorized transactions and applied necessary adjustments to customer's accounts.

6. Patients

Here's how operations coordinators use patients:

Provided financial information to patients on their initial exams appointments, depending on the treatment recommended by residents/faculty.
Handled insurance concerns, including answering questions from patients and insurance companies and obtaining physician referrals.

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7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how operations coordinators use payroll:

Served as liaison between general contractor and subcontractors to ensure adequate administrative support services, including payroll preparation.
Performed payroll functions, such as maintaining timekeeping information and electronically processing and submitting payroll.

8. Work Ethic

Here's how operations coordinators use work ethic:

Manage crews work ethics, safety on the highways, mix chemicals and spray herbicides on highways to kill weeds.
Instilled and maintained a team work ethic that was in line with the company's values.

9. Excellent Interpersonal

Here's how operations coordinators use excellent interpersonal:

Provided quality customer service; displayed excellent interpersonal skills.
Served as key link between management and mechanics, utilizing excellent interpersonal and communications skills.

10. Project Management

Here's how operations coordinators use project management:

Utilized written and oral communication, task management, organizational, project management skills as well as networking with diverse populations.
Provided critical project management and operations support to the Vice President to improve team execution of procedures and accomplishment of deadlines.

11. Operational Support

Here's how operations coordinators use operational support:

Provided operational support to the Regional Operations Manager - initiating projects, monitoring deadlines, and tracking milestones through completion.
Provide operational support to faculty/staff to include maintenance of copiers ordering and inventory of textbooks for students and faculty.

12. Purchase Orders

Here's how operations coordinators use purchase orders:

Reviewed purchase orders, prepared surveyor execution packages, retrieved/reviewed/forwarded inspection reports, and invoiced customers for work completed.
Managed and oversaw departmental budget including monthly reconciliation, day-to-day processing of invoices and opening of purchase orders.

13. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how operations coordinators use business operations:

Demonstrated ability to learn and understand the core business to enable appropriate solutions and participate in business operations and initial troubleshooting.
Reported directly to Workforce Development/Deputy Directors and assisted with the improvement and management of business operations and special projects.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how operations coordinators use human resources:

Collect and organize all pertinent forms for Human Resources documentation in order to facilitate employment of eligible candidates.
Coordinated with Accounting, Project Managers and Human Resources to assure compliance with labor/local hiring/apprenticeship/training guidelines.

15. Office Equipment

Here's how operations coordinators use office equipment:

Performed general administrative duties including telephone support, processed internal and external mail, maintenance of office equipment and ordered supplies.
Purchased office equipment, furniture and printed materials company-wide.

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What skills help Operations Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on operations coordinator resumes?

Karen Kus

Assistant Director of Career Services, SUNY Potsdam

Employers hiring candidates with a history degree are seeking transferable skills that can be applied in various roles and settings. These skills include writing, communication, research, organization, computer-based skills, and problem-solving. The best thing a candidate can do to increase marketability is to elaborate on how they obtained or utilized those skills, rather than simply listing them. Employers need to have an understanding of how you made use of your skill and what results came from your actions. Make these skills shine on your resume by giving them substance.

What operations coordinator skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young operations coordinators need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for an operations coordinator stand out to employers?

Dr. Mary Kern Ph.D.

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

What soft skills should all operations coordinators possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

Do you want to know more?

List of operations coordinator skills to add to your resume

The most important skills for an operations coordinator resume and required skills for an operations coordinator to have include:

Customer Service
Logistics
Excellent Organizational
PowerPoint
Data Entry
Patients
Payroll
Work Ethic
Excellent Interpersonal
Project Management
Operational Support
Purchase Orders
Business Operations
Human Resources
Office Equipment
Management System
Process Improvement

Troubleshoot
Administrative Functions
SharePoint
Administrative Tasks
POS
Financial Reports
Facebook
Event Planning
Twitter
Background Checks
Office Operations
Expense Reports
QA
Travel Arrangements
Problem Resolution
Inventory Control
Inventory Management

Customer Support
Business Development
Google Drive
Customer Inquiries
A/R
CMS
Training Materials
Excellent Guest
Offboarding
EDI
Customer Accounts
Customer Complaints
Customer Issues
ISO
FedEx

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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