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An operations coordinator's role is to oversee the progress of various departments in a company or organization, ensuring that all operations meet the set goals and adhere to the company's policies and regulations. An operations coordinator may also be responsible for supervising the procurement of supplies, contract negotiations, sales monitoring, and even maintenance operations within the company. Furthermore, they can also perform administrative duties such as communicating with clients through telephone and email, arranging schedules and appointments, producing reports and evaluations, training new employees, and serving as the bridge of information between different departments.

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Operations Coordinator Responsibilities

Here are examples of responsibilities from real operations coordinator resumes representing typical tasks they are likely to perform in their roles.

  • Manage processing of all branch transactions involving A/R, A/P, inventory and equipment.
  • Manage daily admissions for patients and insurance coverage issues including HMO / PPO, Medicare, Medicaid and other insurance providers.
  • Manage all aspects of design and vendor sourcing to create and deliver SalesForce code, marketing materials and campaigns within budget.
  • Manage redesign of SalesForce database and reconfiguration of data and objects to maximize functionality.
  • Coordinate completion and administration of consulting agreements and facility vendors including janitorial and construction crews, while managing general office duties.
  • Provide sales support including maintenance of new and existing contracts and track bid projects in CRM.
  • Initiate, propose, implement a business development campaign to identify and initiate communication with new potential corporate clients.
  • Educate internal and external customers or company guidelines and procedures; giving guidance and direction on completing requests timely and efficiently.
  • Develop, write and implement necessary job aids and training materials per ISO specifications.
  • Assist in training new region business coordinators on processes, policies, and job responsibilities.
  • Assist in the implementation and proper utilization of enabling technologies, including CRM, to field sales teams.
  • Prepare marketing materials (POS kits) to aid sales development with international importers in Asia, Canada, and Europe.
  • Assist students with clinical requirements (immunization records, medical history, CPR certification, background check, drug screen).
  • Complete and maintain CPR certification.
  • Coordinate recreation events/activities for disable veterans.

Operations Coordinator Job Description

Perhaps the hardest question to answer when deciding on a career as an operations coordinator is "should I become an operations coordinator?" You might find this info to be helpful. When compared to other jobs, operations coordinator careers are projected to have a growth rate described as "much faster than average" at 13% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a operations coordinator by 2028 is 52,200.

An operations coordinator annual salary averages $43,018, which breaks down to $20.68 an hour. However, operations coordinators can earn anywhere from upwards of $30,000 to $60,000 a year. This means that the top-earning operations coordinators make $30,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become an operations coordinator. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a business development coordinator, assistance coordinator, account coordinator, and supply coordinator.

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12 Operations Coordinator Resume Examples

Operations Coordinator Skills and Personality Traits

We calculated that 17% of Operations Coordinators are proficient in Customer Service, Procedures, and Facility. They’re also known for soft skills such as Analytical skills, Multitasking skills, and Communication skills.

We break down the percentage of Operations Coordinators that have these skills listed on their resume here:

  • Customer Service, 17%

    Mediate escalated issues involving internal and external customers and ensuring team members demonstrate a commitment to providing exceptional customer service.

  • Procedures, 17%

    Completed a significant infrastructure installation that provided real-time global access to surgical procedures and physician training in high-definition video conferencing technology.

  • Facility, 6%

    Coordinated completion and administration of consulting agreements and facility vendors including janitorial and construction crews, while managing general office duties.

  • Logistics, 5%

    Maintained employee confidence and protects operations by keeping human resource information confidential Coordinates travel and logistics for meetings.

  • Data Entry, 4%

    Reviewed reports for data entry errors and/or unauthorized transactions and applied necessary adjustments to customer's accounts.

  • Powerpoint, 4%

    Coordinated corporate Operations meetings by; scheduling, creating agendas and PowerPoint presentations, arranging travel reservations and documenting meeting minutes.

Most operations coordinators list "customer service," "procedures," and "facility" as skills on their resumes. We go into more details on the most important operations coordinator responsibilities here:

  • Communication skills is also an important skill for operations coordinators to have. This example of how operations coordinators use this skill comes from a operations coordinator resume, "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "maintain communication with all parties of the nationwide organization; maintain databases; data entry. "
  • A thorough review of lots of resumes revealed to us that "problem-solving skills" is important to completing operations coordinator responsibilities. This resume example shows just one way operations coordinators use this skill: "social and human service assistants help clients find solutions to their problems" Here's an example of how this skill is used from a resume that represents typical operations coordinator tasks: "identified build delays and cooperated with staff members to develop solutions and maintain builds progress. "
  • Yet another important skill that an operations coordinator must demonstrate is "compassion." Social and human service assistants often work with people who are in stressful and difficult situations This is clearly demonstrated in this example from an operations coordinator who stated: "provided compassionate customer service to clients through empathetically listening to their needs and concerns while dispensing conscious responses. "
  • While "time-management skills" is listed last on this skills list, don't underestimate its importance to operations coordinator responsibilities. The skill is described by this resume snippet, "social and human service assistants often work with many clients" Here is an example of how this skill is used, "supervised staff of 15-20 data entry operators processing credit card applications advised and encouraged staff to meet daily production deadlines. "
  • See the full list of operations coordinator skills.

    We've found that 66.1% of operations coordinators have earned a bachelor's degree. Furthermore, 7.8% earned their master's degrees before becoming an operations coordinator. While it's true that most operations coordinators have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every seven operations coordinators did not spend the extra money to attend college.

    Those operations coordinators who do attend college, typically earn either business degrees or communication degrees. Less commonly earned degrees for operations coordinators include psychology degrees or marketing degrees.

    When you're ready to become an operations coordinator, you might wonder which companies hire operations coordinators. According to our research through operations coordinator resumes, operations coordinators are mostly hired by CBRE Group, FedEx, and CLEAResult. Now is a good time to apply as CBRE Group has 200 operations coordinators job openings, and there are 50 at FedEx and 48 at CLEAResult.

    Since salary is important to some operations coordinators, it's good to note that they are figured to earn the highest salaries at Keller Williams Realty, Stifel Financial, and WarnerMedia. If you were to take a closer look at Keller Williams Realty, you'd find that the average operations coordinator salary is $91,634. Then at Stifel Financial, operations coordinators receive an average salary of $82,914, while the salary at WarnerMedia is $78,005.

    View more details on operations coordinator salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at The Walt Disney Company, Google, and JPMorgan Chase. These three companies have hired a significant number of operations coordinators from these institutions.

    The industries that operations coordinators fulfill the most roles in are the non profits and real estate industries. But the highest operations coordinator annual salary is in the technology industry, averaging $44,098. In the finance industry they make $43,559 and average about $42,130 in the media industry. In conclusion, operations coordinators who work in the technology industry earn a 8.8% higher salary than operations coordinators in the retail industry.

    The three companies that hire the most prestigious operations coordinators are:

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    What Business Development Coordinators Do

    A business development coordinator specializes in devising strategies to identify and develop new sales and marketing opportunities, ensuring profitable growth and a strong client base. Their responsibilities revolve around gathering data, conducting research and analysis, organizing conferences and other events, maintaining records and data, and disseminating information such as proposals, memos, instructional documents, and more. There are also instances when a business development coordinator must liaise with clients and external agencies, even respond to calls and correspondence from customers.

    In this section, we compare the average operations coordinator annual salary with that of a business development coordinator. Typically, business development coordinators earn a $13,874 higher salary than operations coordinators earn annually.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both operations coordinators and business development coordinators positions are skilled in customer service, powerpoint, and project management.

    There are some key differences in responsibilities as well. For example, an operations coordinator responsibilities require skills like "procedures," "facility," "logistics," and "data entry." Meanwhile a typical business development coordinator has skills in areas such as "crm," "new clients," "internet," and "real estate." This difference in skills reveals how truly different these two careers really are.

    Business development coordinators really shine in the professional industry with an average salary of $71,863. Whereas operations coordinators tend to make the most money in the technology industry with an average salary of $44,098.

    The education levels that business development coordinators earn is a bit different than that of operations coordinators. In particular, business development coordinators are 1.9% more likely to graduate with a Master's Degree than an operations coordinator. Additionally, they're 0.2% more likely to earn a Doctoral Degree.

    What Are The Duties Of an Assistance Coordinator?

    An assistant coordinator is a person who offers operational and clerical support to the senior coordinators. The duties and responsibilities of assistant coordinators include communication with employers or clients, a delegation of tasks to team members, and the collaboration with finance teams and fund allocation. Among the skills needed for this job include procurement management, problem-solving, and communication and interpersonal skills. They should also be equipped with documentation management, accounting, organizational, and negotiation skills.

    Next up, we have the assistance coordinator profession to look over. This career brings along a lower average salary when compared to an operations coordinator annual salary. In fact, assistance coordinators salary difference is $1,976 lower than the salary of operations coordinators per year.

    A similarity between the two careers of operations coordinators and assistance coordinators are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "customer service," "facility," and "powerpoint. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, operations coordinator responsibilities are more likely to require skills like "procedures," "logistics," "data entry," and "special projects." Meanwhile, a assistance coordinator might be skilled in areas such as "patient care," "communication," "osha," and "rn." These differences highlight just how different the day-to-day in each role looks.

    On average, assistance coordinators earn a lower salary than operations coordinators. There are industries that support higher salaries in each profession respectively. Interestingly enough, assistance coordinators earn the most pay in the finance industry with an average salary of $47,981. Whereas, operations coordinators have higher paychecks in the technology industry where they earn an average of $44,098.

    When it comes to the differences in education between the two professions, assistance coordinators tend to reach similar levels of education than operations coordinators. In fact, they're 1.2% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How an Account Coordinator Compares

    An account coordinator assists account executives by providing day-to-day administrative support such as preparing and filing sales contracts and reports. As coordinators, they must maintain a good relationship with their clients and vendors by addressing issues and with regular communication. Account coordinators must possess essential skills such as a strong business administration background, adept at both written and verbal communication, and excellent time management. They are also responsible for researching prospective clients and produce client feedbacks to their account management teams.

    The account coordinator profession generally makes a lower amount of money when compared to the average salary of operations coordinators. The difference in salaries is account coordinators making $1,364 lower than operations coordinators.

    By looking over several operations coordinators and account coordinators resumes, we found that both roles utilize similar skills, such as "customer service," "data entry," and "powerpoint." But beyond that the careers look very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from operations coordinators resumes, they are more likely to have skills like "procedures," "facility," "logistics," and "special projects." But a account coordinator might have skills like "account management," "account executives," "press releases," and "client service."

    Additionally, account coordinators earn a higher salary in the manufacturing industry compared to other industries. In this industry, they receive an average salary of $42,490. Additionally, operations coordinators earn an average salary of $44,098 in the technology industry.

    When it comes to education, account coordinators tend to earn similar education levels than operations coordinators. In fact, they're 2.6% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.

    Description Of a Supply Coordinator

    A supply coordinator is primarily in charge of overseeing a company's supply chain operations, ensuring efficiency and smooth workflow. Their responsibilities include gathering and analyzing data to identify and understand the company's needs, coordinating with procurement managers, liaising and negotiating contracts with vendors and suppliers, and monitoring the procedures and arrival of supplies. Furthermore, as a supply coordinator, it is essential to maintain an active communication line with internal and external parties, all while adhering to the company's policies and regulations.

    Now, we'll look at supply coordinators, who generally average a higher pay when compared to operations coordinators annual salary. In fact, the difference is about $3,958 per year.

    According to resumes from both operations coordinators and supply coordinators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "facility," and "logistics. "

    While some skills are shared by these professions, there are some differences to note. "procedures," "special projects," "payroll," and "project management" are skills that have shown up on operations coordinators resumes. Additionally, supply coordinator uses skills like patient care, par levels, medical supplies, and surgery on their resumes.

    The average resume of supply coordinators showed that they earn similar levels of education to operations coordinators. So much so that the likelihood of them earning a Master's Degree is 1.7% less. Additionally, they're less likely to earn a Doctoral Degree by 0.1%.

    What an Operations Coordinator Does FAQs

    How much do operations coordinators make?

    Operations coordinators make about $45,261 per year or $21.76 per hour. On the lower end of the salary range, they might make around $32,000. On the higher end, they can make around $63,000. As most jobs go, location, industry, and experience can factor into salary.

    How much should an operations manager be paid?

    An operations manager should be paid $85,660 or higher. However, differences in pay rates can range from as high as $180,000 to as low as $50,000. The big discrepancy in salaries results from the differences in the operations manager's type of role from one industry to another.

    What is a team operations coordinator?

    A team operations coordinator fulfills administrative roles that help facilitate the organization's daily functions and operations. Team coordinators usually work closely with the team leader to keep the team running smoothly.

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