Membership & Operations Coordinator
Operations coordinator job in Silver Spring, MD
Why You Want to Work Here
This is a great opportunity to join a mission-driven, member-focused organization in a highly visible, front-line support role. You'll work closely with a small, collaborative team and play a key role in supporting members, improving internal processes, and keeping daily operations running smoothly. This role offers variety, flexibility, and the chance to make a real impact while developing strong administrative, customer service, and operational skills in a professional association or nonprofit environment.
What You'll Be Doing
Serve as a primary point of contact for members, responding to phone and email inquiries in a timely and professional manner
Support day-to-day membership activities, including member communications, retention efforts, and database updates
Assist with general operations and administrative needs such as scheduling, meeting coordination, event support, and special projects
Maintain and update records within the membership database, ensuring accuracy and data integrity
Track, document, and report basic organizational metrics as assigned
Help document internal processes and assist with training team members when needed
Distribute incoming mail and packages and provide general office support
Collaborate with internal teams and escalate more complex inquiries when appropriate
Support a flexible, βpitch-in where neededβ environment typical of a small team
What We're Looking For
2-3+ years of experience in a professional office environment (association or nonprofit experience a plus)
Strong customer service and communication skills, both written and verbal
Highly organized, detail-oriented, and comfortable juggling multiple priorities
Self-motivated and able to work independently with minimal oversight
Proactive problem solver with a positive, collaborative mindset
Comfortable learning and working in databases or CRM/AMS systems (membership systems a plus)
Proficient in Microsoft Office (Outlook, Word, Excel)
Adaptable, flexible, and willing to support a variety of operational needs
Datacenter Operations Specialist
Operations coordinator job in Rockville, MD
About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at
Title: DC Operations Lead
Location: Rockville, MD (Onsite)
Duration: Fulltime
Responsibilities:
This is a 100% hands-on technical role (not just lead).
Exposure and working experience on AWS and Azure Preferred.
Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations.
Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc.
Ensure adherence to operational standards and best practices.
Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations.
Lead, mentor, and manage a team of data center operation engineers offshore.
Provide guidance and support for professional development and performance improvement.
Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
Develop and maintain incident management processes and procedures.
Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
Ensure that all hardware and software components are up-to-date and functioning optimally.
Coordinate with vendors and service providers for maintenance and support activities.
Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
Conduct capacity planning to support future growth and demand.
Implement optimization strategies to enhance performance and reduce operational costs.
Ensure data center infrastructure adheres to security policies, standards, and best practices.
Implement and maintain security controls to protect data and systems.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
Develop and implement disaster recovery and business continuity plans for data center operations.
Ensure regular testing and validation of disaster recovery procedures.
Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
IT Environment Monitoring
24x7 ITSM queue-based monitoring.
Triage and first-level troubleshooting based on alert severity.
Incident resolution using Standard Operating Procedures.
Vendor Coordination
Coordinate with vendors for infrastructure on public/private Cloud.
Provide vendor contact details and escalation matrix.
Citrix Architecture and Optimization
Maintain Citrix architecture and seek continuous optimization.
Participate in architecture design and planning with the steering committee.
Recommend system and end-user performance improvements.
Implement approved performance improvements.
Citrix Environment Support
Support Citrix environment and integrate with Client-specific technologies.
Order, install, update, and maintain Citrix servers and tools.
Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances.
Manage NetScaler infrastructure and upgrades.
IT Service Continuity and Disaster Recovery (DR) Services
Strategy and Policy Definition
Coordination and Execution
Data Management
Testing and Reporting
DR Activation and Coordination
Review and Enhancement
Onsite and Remote Support
Onsite server support, IMAC services, and remote software installation.
Decommissioning, proactive evaluation, and datacenter assessment.
Windows Server Management & Projects
Administer and monitor Windows servers, including health checks and problem management.
Manage local users, groups, shares, and server disk/storage.
Handle event logs, vendor coordination, and performance issues.
Install and manage IIS, apply security patches, and troubleshoot clusters.
Oversee DNS, SCOM, certificate management, migrations, and server deployments.
Linux Server Administration and Projects
User Administration - Manage user accounts, environments, and home directories.
OS Package Administration - Add/remove OS packages and troubleshoot issues.
Storage Management - Create/manage file systems, logical volumes, and clean up disk space.
NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers.
Network and Security - Configure/manage NTP, DNS, and implement security standards.
OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security.
High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance.
Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers.
DC Power Tools
Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support
Logic Monitor Administration
Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring.
Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft.
Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules.
Storage Backup & Data Management
Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs.
Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs.
Review and approve storage and backup solutions and procedures.
Procure and manage data storage infrastructure (SAN, NAS, tape, optical).
Provide and manage backup and archival consumables for Client facilities.
Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches.
Notify Client of any data losses or risks.
Perform data and file backups/restores per procedures and SLRs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role.
Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
Preferred Qualifications/ Skills
Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable.
Experience with ITIL or other IT service management frameworks.
Familiarity with cloud computing and hybrid data center environments.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.
Best Regards,
Manohar Swamy
DTAI Hiring Team, Genpact
E:
**************************
Connect on LinkedIn:
Equal Opportunity Statement:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
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Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
Communications and Operations Specialist
Operations coordinator job in Reisterstown, MD
This is not a typical office role-and this is not a typical facility.
This is the first point of contact for clients and a key contact for vendors and staff for a premier 24/7/365 Facility in Baltimore County. The office team is the heartbeat of the organization, serving as the single point of contact for clients from the first phone call through arrival and follow-up. As they continue to grow, we're adding a full-time Communications & Operations Specialist to take ownership of client communications and day-to-day office operations.
The Role
You'll serve as the primary connector between clients, trainers, vendors, and leadership. This role blends communication, coordination, light sales education, and operational ownership.
You'll be trusted to run the client-facing side of the business-keeping information flowing smoothly, clients informed and confident, and the team aligned.
This is a salaried, onsite position in a fast-moving environment.
What You'll Do
Act as the main point of contact for clients from first inquiry through training completion
Communicate client needs and notes clearly to training and care staff
Relay updates, progress notes, and expectations back to clients
Handle ordering and coordination of facility supplies and vendors
Support email communications, announcements, and occasional marketing efforts
Keep the office organized, responsive, and professional
Build trust with clients through empathy, clarity, and consistency
What Success Looks Like
Clients feel informed, heard, and confident at every step
Trainers and staff receive clear, timely communication
Office operations run smoothly with minimal hand-holding
You fully own the communications and office function
You become a trusted presence clients and staff rely on
Fleet Operations Flag State Specialist - Nautical Inspector
Operations coordinator job in Annapolis, MD
Job Summary: The Fleet Operations Flag State Specialist is primarily responsible for conducting flag state safety inspections. The Fleet Operations Flag State Specialist is expected to maintain a high degree of knowledge of the Microsoft Office applications (Word, Excel, Teams, and Power Point). Additionally, the Fleet Operations Flag State Specialist must have good verbal and written communications skills when dealing with both U.S. and foreign clients. The following is a list of the specific duties and responsibilities of the Flag State Specialist.
Location: Annapolis, Maryland
Duties/Responsibilities:
β’ Reports directly to the Deputy Fleet Operations Manager and is responsible for the following;
β’ Performing flag state safety inspections and supporting marine casualty investigations as well as answering technical queries.
β’ Conducting special inspections relative to PSC detentions of RMI flagged vessels.
β’ Conducting Pre-Registration inspections on vessels prior to registration as required.
β’ Conducting βvettingβ and risk assessments on vessels in accordance with published βdesk guides;β.
β’ Monitoring and assisting with updating and troubleshooting of the worldwide inspections status board.
β’ Preparing safety inspection reports for review and processing.
β’ Delivering and retrieving RMI documents, as required.
β’ Tracking and closing out deficiencies.
β’ Reviewing inspection reports as assigned by the Regional Fleet Operations Manager.
β’ Standing watch as a βDuty Officerβ.
β’ Conducting ISM, ISPS and MLC audits as directed.
β’ Experience working with ABS, MK Class, and RINA preferred.
β’ Other duties and assignments as may be given or directed by the Senior Vice President Fleet Operations, the Fleet Operations Manager, and the Deputy Fleet Operations Manager.
Travel Time%: 35% of the work week will be spent travelling, but this number could increase during the second half of the year.
β’ Ex Coast Guard positions such as Marine Inspector or Port State Inspector have transferable skills.
β’ Other positions outside of the Coast Guard that have transferable skills: First/Second Assistant Engineer, Ex-Chief Mate, or Ex Class Surveyor. An ideal candidate would be someone who understands the operational capacities of a ship inside and out.
Education: Bachelor's Degree Maritime Specific
Education and Experience: Both a Maritime Degree and Vessel Experience.
Years of Experience: 3-5 years.
Physical Requirements:
β’ This role is physically demanding. A candidate must be able to crawl, climb, and transverse through tight spaces on ships
Salary Range: $80,000 - $100,000
No relocation package available
Administrative Coordinator
Operations coordinator job in Baltimore, MD
Job Title: Administrative Coordinator
Duration: 5 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: M-F 8:30-5:00
Pay Rate: $23.00-$24.00/hr
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who offer biotechnology product development services. The Company focuses on providing laboratory equipment, chemicals, supplies, and services used in healthcare, scientific research, safety, and education.
Job Summary:
Accreditation & Credentialing
Prepare for new employees and assist with on-boarding process.
Process all SHWB-PC provider credentialing applications in partnership with the JHHS Central Credentialing Office, and in accordance with accreditation standards, regulatory requirements, policies and procedures.
Monitor progress of credentials verification to meet anticipated start date.
Assist in acquiring all required documents from the applicant and/or department.
Ensure clinical providers have applied for and are in good standing with the appropriate state licensure (MD/DC), CDS, and DEA.
Process all credentialing changes - resignations, name changes, delineation of privileges (DOP) change requests, etc.
Initiate, renew and term Malpractice Insurance for clinical staff.
Initiate, renew and term e-prescribing token certifications for applicable clinical providers.
Initiate, renew and term enrollments and monitor activity on National Practitioner Data Bank.
Maintain copies of current state licensure and any other required regulatory credentialing documents for all clinical staff members. Monitor license and certification expirations for clinical staff members to ensure timely renewals.
Track staff training completion to ensure all staff are compliant with AAAHC and Hospital/University requirements.
Maintain database of SHWB-PC policies and documents as outlined by the AAAHC.
Act as primary liaison with AAAHC for any updates/communications, and coordinate on-site AAAHC survey visits every 3 years.
Work collaboratively with the Executive Committee and Quality Improvement (QI) Committee to collect, analyze, and evaluate, on a quantitative or qualitative basis, data obtained from QI studies.
Serve as a member of the Accreditation Committee and Continuing Medical Education (CME) Committee.
Serve as administrator for CRISP Health Information Exchange.
Serve as the Record Keeper on the SHWB-PC CME Committee to make sure that all CME requirements are met for in-services.
Prepare travel/expense reimbursements, and monitor/track continuing education funds for all staff members of SHWB
Administrative Support
Purchase, receive, organize, and maintain inventory of office supplies via SAP, Amazon, and Procurement Card transactions.
Process incoming health forms in partnership with other SHWB-PC staff members and the Health Compliance Specialist.
Responsible for group email inbox, to read and respond to correspondence in timely manner.
Assist with front desk coverage (answering phones, faxing, scanning, scheduling appointments, receiving and posting payments upon student check out).
Assist with requests for medical records when needed.
Provide administrative support for on-campus vaccine clinics.
Update staff database, group email lists, phone lists, frequently used forms and mail boxes.
Assist all staff regarding IT troubleshooting and maintenance (computers, keyboards, label makers, EHR, telephone); initiate and follow up on help tickets to JHU IT and/or Telecom, as needed, to ensure timely resolution of technical issues.
Work on special projects and perform other duties as assigned by the Sr. Administrative Manager, Lead Physician, or other members of the leadership team.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Rent Court Administrative Coordinator
Operations coordinator job in Cockeysville, MD
We are seeking a dependable and detail-oriented Rent Court Administrative Coordinator to join our team.
You'll be responsible for filing and tracking rent court cases and supporting internal workflows through data entry, e-filing, and client communication.
This is an excellent opportunity for someone who thrives in both structured environments and dynamic, fast-paced situations.
Key Responsibilities
Prepare and electronically file cases using Maryland's MDEC e-filing system
Enter and update case information in internal tracking systems and spreadsheets
Answer emails from clients, tenants, and court personnel in a timely, professional manner
Organize and maintain both digital and physical case files
Monitor deadlines and ensure that all filing and court obligations are met
Support attorneys or senior staff with scheduling, document prep, and basic reporting
Qualifications
Prior experience in a legal, court-related, property management, or administrative role preferred
Familiarity with Maryland's e-filing system (MDEC) is a plus
Excellent organizational and time management skills
Strong written and verbal communication abilities
Proficient in Microsoft Office (especially Outlook, Word, and Excel)
Dependable, professional, and able to manage competing priorities
Tactical Ops & Air/Weapons Specialist, Journeyman (SED)
Operations coordinator job in Maryland
Responsibilities:
Synectic Solutions is currently recruiting for a Tactical Operations and Air/Weapons Specialist, Journeyman to support the Systems Engineering Department (SED) at Patuxent River Naval Air Station in Lexington Park, MD. The program is providing systems engineering support of weapons systems on various platforms including technical research and development of technologies, analysis, and documentation as part of the acquisition of Aircraft, Weapon, and Integrated Systems and the evaluation of their technical performance, mission suitability and associated acquisition risks throughout the full acquisition process and lifecycle of a program.
Responsibilities:
Applies Subject Matter Expertise from experience as an Officer military specialist to identify, define, and document technical data for weaponeering, NATOPS, and NTRP (NATIP) products for Naval tactical aircraft and associated weapons systems.
Provides analysis of operational suitability of naval aviation platforms, weapons, sensors and systems.
Develops, prepares, and manages material required for the operator to employ or maintain safely and effectively the aircraft and its weapon systems.
Requires the ability to develop and present Naval Aviation Missions and Capabilities (NAMC) training seminar material to DoD personnel.
Applies analytic expertise to support technical exchanges, briefings, and workshops in support of recommended tactics, techniques, and procedures (TTPs).
Provides subject matter expertise for specific aircraft/weapon systems and subsystems to include operational procedures, installation and maintenance, failure analysis, and technical support related to aircraft avionics, airframe, weapons, navigation, fire control and other aircraft systems.
Provides advanced technical knowledge and analysis of highly specialized applications and operational environments, detailed functional systems analysis, design, integration, documentation, training, troubleshooting, and implementation advice on specific areas that require expert level knowledge of the subject matter for effective implementation.
The candidate also reviews technical problems; provides solutions for software, hardware and systems; and troubleshoots operating anomalies using data review methodologies and/or automated evaluation programs.
May also analyze data and solve problems; communicate with peers, subordinates and senior management; and identifies objects, actions and events affecting organizational operations; provide project execution, business and technical operations, strategic initiatives, workforce development, business improvement, or as required to support exceptionally complex technical and organizational tasks.
May require qualification as contract flight crewmember IAW OPNAVINST 3710.7.
Qualifications and particular expertise specified under Journeyman are exceptional and highly unique to each TO and may include various military application and hands-on experience, installation, inspection, test, adjust, or repair of specialized equipment including aircraft/avionics/weapons equipment, such as flight controls, radar, communications, navigation, sensor/survivability equipment, ordnance handling and weapons/missile fire control systems in aircraft unmanned aerial vehicle.
Experience with other TMS/Weapons may include but not limited to: TACAIR, Rotary, other Fixed Wing, NEW JSOW, Harpoon, LRASM, MALD, SDBII, and JASSM.
Requirements
Minimum Education:
BS or BA degree in Business, Management, Technical, or Scientific discipline from an accredited college or university.
Note:
Any years of experience used to substitute degrees must be in addition to the required minimum of eight (8) years listed below.
Minimum Experience:
At least eight (8) years of recent and relevant professional experience with aircraft tactical systems employment is required.
The candidate for this position shall be:
an O-3 or higher;
a graduate of a Navy Weapons School (e.g., TOPGUN), Test Pilot School (TPS), or Marine Aviation Weapons Training Squadron-1 (MAWTS-1)
a Weapons Tactics Instructor (WTI) with at least one of the following:
Navy Pilot or Naval Flight Officer (NFO) with at least 700 flight hours
Electronic Warfare Officer (EWO)
Tactics Officer (TACCO)
Head of a Fleet Replacement Squadron (FRS)
Weapons Systems Officer (WSO)
Other related military occupational specialist
Must have an active DoD Secret Clearance or higher.
Must be a US Citizen.
What Your Experience Working for Us Will Be Like
Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.
About Synectic Solutions, Inc. (SSI)
Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics.
Ready to apply?
If this job sounds like a fit for you, then click on the βapply' button below. Good luck!
Auto-ApplySenior Administrative Operations Manager
Operations coordinator job in Maryland
Rhythm is redefining the future of remote cardiac monitoring. Our all-in-one platform combines advanced technology with a dedicated clinical/admin support team to help practices streamline workflows, improve patient outcomes, and drive revenue - without adding administrative burden. We serve cardiology device clinics, hospitals, and health systems across the U.S., providing unmatched reliability, service, and integration.
Role Overview
The Senior Operations Manager, Client Success & Patient Support is a senior operational leader responsible for the performance, scalability, and quality of Rhythm's non-clinical support operations. This role oversees teams that directly support patients and healthcare clients through high-volume inbound and outbound engagement, as well as complex workflow execution within client systems, including EHRs.
This leader ensures that patient support and client operations function as a reliable, efficient, and patient-centered service engine, tightly aligned with clinical workflows, client expectations, and Rhythm's growth strategy. Acting as both a people leader and operational architect, this role translates organizational objectives into scalable processes, performance standards, and measurable outcomes.
Key Responsibilities:
Own day-to-day operations for Patient Support and Client Success teams, including contact center activities, EHR-based workflows, and administrative support functions.
Ensure consistent, high-quality execution across inbound and outbound patient engagement (connectivity support, no-shows, billing inquiries, and follow-ups).
Oversee client-facing operational workflows, including report uploads, encounter support, and other EHR-based tasks performed within client systems.
Serve as the primary escalation point for complex operational issues impacting patients, clients, or internal stakeholders.
Lead the Workforce Planning team to ensure proper staffing for client support and patient support teams.
Manage workload balancing and scalability for operational efficiency.
Execute a multi-channel strategy for patient engagement and client support engagement.
Monitor results to identify performance improvement opportunities.
Communicate key messages effectively to inform team members of process changes.
Develop and implement key performance indicators across department, teams and individuals.
Provide regular feedback to leadership on performance wins and areas for improvement across the department and respective teams.
Standardize operational procedures and ensure consistency across teams in execution.
Identify operational bottlenecks, root causes, and failure points; drive continuous improvement through process redesign and automation where appropriate.
Measure success by the organization's ability to provide high-quality services and meet operational goals.
Partner with Clinical, Product, Client Success, and Engineering teams to ensure operational processes are tightly integrated with clinical care delivery and client expectations.
About You:
7+ years of related experience.
3+ years of demonstrated experience leading and managing teams.
Previous contact center workforce management or customer service administration leadership experience.
Prior experience in healthcare operations, digital health, or healthcare-adjacent services a plus.
Experience in attracting, selecting, developing, and motivating team members.
Demonstrated ability to translate strategy into efficient processes that scale.
Strong leadership, delegation, and mentorship competencies.
Proven ability to independently solve complex operational issues.
Experience in workforce management, including scheduling, resource allocation, and productivity optimization.
Excellent communication and coaching skills.
Salary range: $110,000-$125,000, depending on experience
Operation Support
Operations coordinator job in Baltimore, MD
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated.
Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas.
Major Job Responsibilities
Customer Focus
β’ Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements.
β’ Act with a sense of urgency and a can-do attitude to address business need and accomplish goals
β’ Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital.
β’ Anticipates customer needs and consistently meets or exceeds their expectations.
β’ Must be available to work varying shifts dependent upon volume and/or business need.
β’ Must be able to work in a quota driven environment
Qualifications
Communication Skills
β’ Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately.
β’ Acts and communicates in a way that demonstrates a high regard for internal and external customers
Interpersonal Skills
β’ Promote collaboration and team work and willingness to help others in and across the firm.
β’ Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation.
β’ Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business
Technical Skills
β’ Computer Literacy
o Microsoft Office Suite
o Previous experience with internal systems is preferred
o Previous New Account experience is preferred
o Proven ability to learn other software packages
β’ Type a minimum of 35 wpm, Ten key by touch
β’ Educational Level Required:
College graduate or high school graduate with equivalent work experience
Additional Information
If you want to apply and want to know more, please contact:
Suhas Konuche
suhas.konuche
(AT)collabera.com
Loan Operations Associate I
Operations coordinator job in Columbia, MD
Job Title: Loan Operations Associate I This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities.
Position Accountabilities:
Ability to work effectively with minimal supervision and be a team player
Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements
Supports other teammates within the team
Understanding assigned process and procedures as it relates to the job task
Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures
Ensure excellent service is provided to our internal partners and customers
Identifies and resolves issues within assigned function
Performs all other job duties as assigned
Provide high degree of professionalism and confidentiality in handling and having access to sensitive information
Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities
Ensures daily production goals are met and maintains quality
Participate on assigned projects
Comply with dual control standards as required
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing procedures and systems
Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries
Perform basic account maintenance
Perform basic customer transactions
Balance OTE transactions
Ensure CIP/CDD information is updated in the Core when new information is delivered
Process loan payoffs
Manages all incoming and outgoing mail
Provide pay off letters, loan verifications, and letters of guaranty
Process loan file intake activities and prepare for offsite storage
Process basic collateral perfection documentation.
Qualifications
Education & Experience:
High School diploma or equivalent required
Minimum 1 year of operations or related experience
Banking/accounting/finance experience preferred.
Knowledge & Skills:
Experience with MS Office Suite
High level of accuracy and great attention to detail
Excellent customer service skills
Excellent oral and written communication skills
Detail oriented and quality focused
Flexible, able to adapt to change
Ability to prioritize tasks and meet deadlines.
Additional Information
Thanks & Regards,
Praveen Kumar,
Sr. Recruiter
Zillion Technologies Inc
E-mail: **************************************
Phone: ************
Easy ApplyProspective Payment System Coordinator, PPS Coordinator, IRF PAI Coordinator
Operations coordinator job in Baltimore, MD
A Prospective Payment System (PPS) Coordinator is responsible for IRF-PAI and CMS regulatory compliance in accordance with current regulations. Provides expert advice to organization and interdisciplinary rehab team and monitors admissions, length of stay and clinical documentation for regulatory compliance.
* Completes the Inpatient Rehabilitation Facility-Patient Assessment Instrument (IRF-PAI) in accordance with current rules, regulations and guidelines that govern the assessment. This includes selecting the Impairment Group Code (IGC) based on review and interpretation of physician documentation.
* Works collaboratively with the Interdisciplinary Rehabilitation Team in developing a comprehensive assessment for each patient. Ensures that appropriate health professionals are involved in the assessment and that members of the assessment team are aware of the importance of completeness and accuracy in their assessment functions.
* In accordance with the annual CMS regulatory updates, maintains and updates policies, procedures, and workflows that govern the development, use and implementation of the IRF-PAI in collaboration with the department management. Evaluates and implements recommendations from committees/leadership as they pertain to the patient assessment and/or care plan functions of the unit.
* As IRF PAI PPS Certified expert, counsel physicians and other providers on clinical documentation improvement. Develops, plans, and schedules in-service training classes with other provider educators to include assessment skills or techniques needed to complete the assessment functions of the unit.
* Monitors patient care for quality assurance, utilization review and risk management activities.
* Determines appropriateness and medical necessity of admissions, continued hospital stay, and use of ancillary services. Evaluate the accuracy, completion, and discrepancies of clinical documentation to ensure regulatory compliance.
* Reviews and monitors patient medical records for complete, timely and accurate entries; provides technical assistance to staff regarding developing quality improvement indicators/monitors, measurement methodology and charting technique.
* Facilitates the preparation of and serves as an IRF PPS CMS expert for regulatory audits and compliance surveys.
* Performs all other duties as assigned.
Company Description
We're making Maryland stronger!
With roots that go as far back as 1895, the UM Rehab & Ortho Institute continues to be a pioneer in orthopedics and neurological disorders. From bones to brains, our cutting-edge hospital heals even the most serious of injuries, specializing in everything from total joint replacement to spinal cord injuries and neurological condition. In total, our 141-bed facility welcomes over 3,000 patients every year. As the state's largest provider of inpatient rehabilitation services, we offer some of the most advanced therapies for stroke, spinal cord injury, traumatic brain injury, orthopedic and sports injury, among many others.
Qualifications
* Master's degree in physical therapy and current license to practice as a Physical Therapist in the State of Maryland, OR Master's degree in Speech Language Pathology and Certification of Clinical Competence, OR Bachelor's degree in occupational therapy OR certificate from an accredited Occupational Therapy program. Current registration with the American Occupational Therapy Association, or Graduation from an accredited school of Nursing and current license to practice as a Registered Nurse in the State of Maryland. BSN preferred.
* Two (2) to three (3) years of inpatient rehabilitation or acute care experience including progressively more responsible clinical and/or quality assurance/utilization review experience.
* Coursework and experience in research statistics and quality improvement methodology, including chart control techniques, preferred.
Knowledge, Skills, & Abilities
* Ability to gather and analyze data/reports, to assess the health status and needs of the patients, to develop/implement programs that support the goals of the patient assessment function, to gather/interpret data and identify discrepancies, problems or issues, to recommend action plans based on findings, to obtain advice when precedents are unclear or unavailable and to determine methods for ensuring compliance with policies and procedures.
* High level of communication and/or interpersonal skills to relay quality improvement information via complex reports/presentations, and for contacts with physicians, therapists, nursing staff, patients and families to discuss assessment information. Some tact, discretion and conflict resolution skills are exercised. Courtesy and listening skills are required. The ability to read and comprehend procedures and technical literature in specific functional area is necessary.
* Ability to cope with stressful situations or encounters and manage multiple and sometimes conflicting priorities.
* Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support.
* Technical knowledge of quality improvement/utilization review procedures and processes, and financial requirements of Medicare, Medicaid, and managed care organizations (including HMOs). Knowledge and skills necessary to prepare written reports regarding analyses and study findings, to prepare and deliver in-service curriculums to varied audiences and to apply legal and regulatory requirements related to quality assurance/utilization review.
* Organizational skills to plan and implement training programs, policies and procedures for the function, etc. and to ensure patient assessments are done completely, accurately and timely.
* Ability to utilize computer systems, computer skills and knowledge of various word processing, spreadsheet, and database software packages.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $38.67 - $58.05
Other Compensation (if applicable): Relocation Assistance Offered
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
Account Operations Outside Specialist II (Manheim)
Operations coordinator job in Elkridge, MD
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Perform various clerical and administrative duties relating to vehicle recon fulfillment.
* Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
* Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
* Evaluate reconditioning needs and provide timely and accurate quotes.
* Perform walk around of the units and evaluate cosmetic reconditioning needed.
* Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
* Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
* Create and maintain charges associated with reconditioning fees related to these accounts.
* Perform a check for recalls on all units and note the results in the appropriate tool.
* Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
* Build deep service relationships with customers.
* Manage customer's expectations of recon fulfillment activities through proactive communications.
* Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
* Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
* Enter all pertinent information into AS400 and other tools for approved work requested by customer.
* Utilize the AS400/VCF systems to monitor and track vehicle repairs.
* Communicate and schedule repairs/enhancements with Recon Shop management.
* Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
* Review completed work ensuring customer quality standards are achieved and/or exceeded.
* Soft sell additional services to dealers upon delivery of existing work.
* Follow up with customer to confirm completion and satisfaction.
* Work with finance/local management to ensure customers are charged and A/R is timely collected.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyOperations & Administrative Manager
Operations coordinator job in Baltimore, MD
Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.
At Digital Harbor Foundation, the Operations & Administrative Manager is responsible for managing and strengthening the organizational functions of Human Resources and Operations. This role provides strategic and operational oversight, supports organizational compliance, and ensures a high-quality employee experience. The Operations & Administrative Manager reports to the Chief Operating Officer (COO) and is an integral member of the Operations Team.
Education and Experience Requirements
Associates Degree in a related subject desired, Bachelor's preferred.
5+ years of administrative assistance experience, preferably in human resources.
Experience in nonprofits, education or technology is highly valued.
Knowledge, Skills and Abilities
High level of interpersonal and ethical skills to handle highly sensitive and confidential information, situations, and documentation.
Superb verbal and written communication skills with attention to detail in composing and editing materials.
Comfort proactively learning new skills.
Comfort using HR databases and systems.
Ability to collaborate on informal and formal team-based projects.
Forward-thinking, proactive approach to organizational improvement.
Proficient with Google Suite (Sheets, Docs, Slides).
Additional Notes
This position is based in the Baltimore, MD office of Digital Harbor Foundation with opportunities for telework.
Role and Responsibilities
Human Resources Management
Serve as a primary resource for employees regarding HR needs, including employee changes, profile updates, direct deposit confirmation/changes, and general HR inquiries.
Provide guidance to employees and supervisors regarding policies, procedures, and HR best practices.
Recruitment & Hiring Management
Oversee all recruitment activities including developing s and hiring plans, posting positions, managing applicant tracking, screening candidates, and coordinating multi-stage interview processes.
Ensure consistent and equitable hiring practices aligned with organizational values.
Lead new hire onboarding including documentation, reference checks, HR orientation, and coordinated onboarding schedules.
Ensure compliance with USCIS Form I-9 Employment Eligibility Verification requirements.
HR Technical & Functional Administration
Manage first-level technical support for internal HR systems (Paycom, Carefirst, Health Equity, UNUM).
Maintain and regularly update HR documentation including the HR Notion site, employee handbook, policies, processes, and forms.
Human Resources Information System (HRIS) Management
Oversee HRIS data accuracy by entering and auditing information for employees, contractors, interns, and volunteers.
Generate reports and communicate with employees to ensure all required documents are complete and current.
Benefit Administration & Management
Manage enrollment, cancellation, and changes to benefits.
Lead annual open enrollment, including communication, coordination, and supporting employees with elections.
Process enrollment, cancellation, and changes of benefits. Provide support regarding annual open enrollment communication and election process.
Performance Management
Manage mid-year and end-of-year performance evaluation processes.
Assist in researching, evaluating, and recommending performance management platforms to support improved and more streamlined performance review cycles in the future.
Support supervisors with documentation, process adherence, and implementation of any updated performance management tools or systems.
HR Compliance & File Maintenance
Maintain compliant, organized personnel files in Google Drive with appropriate and consistent access permissions.
Support ongoing HR compliance efforts, audits, and documentation reviews.
Upload documents and forms to employees' personnel files.
Operations Management
Coordinate building maintenance needs for the Tech Center in partnership with the City.
Manage receipt, documentation, deposit, and reporting processes for mail and checks received at the Tech Center.
Support organizational operational processes, workflows, and documentation improvements.
Ad-Hoc, Incidental Tasks, Projects, or Reports
Support special projects, reporting initiatives, and process improvements as assigned.
Complete incidental tasks that contribute to the smooth functioning of the Operations Team.
Draft general organizational correspondence and follow up on administrative matters.
Create agendas and participate in meetings, as necessary.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or new ones may be assigned, with or without notice.
Compensation
Compensation for this full-time position is $65,000 - $70,000 annually, commensurate with experience.
Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible for to receive:
Health Benefits & Insurance
Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
Pre-Tax Health Savings Account (HSA) (with $275 monthly employer contributions)
Pre-Tax Flexible Savings Account (FSA)
Paid Accidental Death & Dismemberment (AD&D) Insurance
Paid Short-Term & Long-Term Disability Insurance
Paid Basic Life Insurance
Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
Total Pet Plan and Supplemental Wishbone Pet Insurance
Employee Opportunity Program (EAP) - Health and Wellness
Wellness Reimbursement Program
Retirement
401k Retirement Plan (with 6% matching)
Paid Time Off
15 Days Paid Time Off Per Year
20 Days Paid Time Off Per Year (after 3rd Anniversary)
25 Days Paid Time Off Per Year (after 6th Anniversary)
16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
Paid Bereavement Leave
Paid Parental Leave for Moms and Dads (two weeks after first year)
If our mission and vision align with your personal values, please apply!
A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually.
Digital Harbor is an equal opportunity employer.
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Professional Learning Series Coordinator - Grant Funded (Job # 3030)
Operations coordinator job in Frederick, MD
Calvert County Public Schools
Calvert County, MD
NOTICE OF VACANCY
INTERNAL CANDIDATES ONLY
June 9, 2025
Professional Learning Series Coordinator - Grant Funded (Job # 3030)
POSITION SUMMARY: Calvert County Public Schools is instituting a new system of professional learning tied to the Career Ladder of the Blueprint for Maryland's Future. Working in a train-the-trainer model, Professional Learning Series Coordinators will be responsible for collaborating with the principal and central office staff to provide training in the following topics: lead and mentor teams of educators to promote professional learning among colleagues; collaborate with colleagues to improve student performance; design and support collaborative professional learning for teachers pursuing an NBC; provide training on the science of learning.
REPORTS TO: Principal
EDUCATION, CERTIFICATION, AND EXPERIENCE: At the time of employment, the candidate must:
Have a minimum of a Standard Professional Certificate or Standard Professional License.
Have tenure and satisfactory teaching experience with Calvert County Public Schools.
KNOWLEDGE, ABILITIES, AND SKILLS:
Demonstrated ability to effectively relate to and collaborate with teachers, staff, and central office personnel.
Demonstrated ability to lead collaboration among peers.
Demonstrated ability to use data to inform instruction and school improvement.
Demonstrated ability to provide effective professional development to teachers.
Demonstrated ability to communicate effectively.
Demonstrate engaging presentation skills.
Be willing to present, answer questions, and support colleagues through implementation of the professional learning series.
Be viewed as a leader in his/her team, department, and/or school.
Be willing to commit to participate in all training provided by CCPS and provide such training to colleagues in CCPS (July 2025 - June 2026).
Such alternatives to the above qualifications as the Calvert County Public Schools may find appropriate and acceptable.
Demonstrated success in accomplishing tasks similar to those responsibilities listed below.
ESSENTIAL JOB FUNCTIONS, RESPONSIBILITIES, AND DUTIES:
Attend the Train-the-Trainer Workshop, receiving high quality professional development on instructional practices and staff development and other trainings that may be necessary.
Attend designated workshop and planning sessions during summer 2025 to plan for SY 25-26 staff development.
Provide training to staff on topics in the system of professional learning tied to the Career Ladder of the Blueprint for Maryland's Future with the support of school and central office administrators.
Collaborate with school and central office administrators to plan and implement ongoing, job-embedded professional learning opportunities.
Attend meetings during the school year to support implementation of the professional learning series.
OTHER DUTIES: Performs related work as required or assigned by the school principal.
PHYSICAL DEMANDS: Position requires significant periods of standing and walking and is performed in a typical school environment.
UNUSUAL DEMANDS: May be subject to a flexible work schedule.
TERMS OF EMPLOYMENT: Grant Position, stipend based on Position Category 4 of the Calvert Education Association (CEA) Agreement.
FLSA STATUS: Exempt.
EVALUATION: Performance will be evaluated annually in accordance with the policy on evaluation as established by the Calvert County Public Schools.
APPLICATION PROCEDURE: Applicants please apply through the Applicant Tracking system located on the Calvert County Public Schools' staff portal -
************************
References must be directly related to educational experience and must include immediate supervisor.
State law requires that anyone hired after October 1, 1986, who will have contact with school children, must be fingerprinted and submit to a criminal background investigation. Federal law requires that a new employee must complete the Employment Eligibility Verification (Form I-9) in person before beginning employment. Employment is conditional upon successful completion of a drug screen. Current employees of the Calvert County Public Schools are exempt from these requirements.
Nondiscrimination Statement
Calvert County Public Schools does not discriminate on the basis of race, color, religion, sex, age, ancestry or national origin, familial status, marital status, physical or mental disability, sexual orientation, gender identity and expression, or genetic information or age in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. The following persons have been designated to handle inquiries regarding the non-discrimination policies:
Director of Student Services
Director of Human Resources
************
For further information on notice of non-discrimination, visit the Office for Civil Rights Complaint Assessment System at: ********************* or call **************.
************************************************
Anti-sexual, Anti-racial and Anti-disability Harassment Statement
Discrimination can manifest itself in behaviors such as bullying, harassment, or intimidation of individuals.
Calvert County Public Schools does not tolerate any form of harassment including, but not limited to, sexual, racial, or disability. Any individual (student, employee, or community member) who believes that he or she has been subjected to any form of harassment is encouraged to report the allegation of harassment.
Students, parents, and community members may report allegations of harassment to:
Mrs. Cecelia Lewis
Director of Student Services
Calvert County Public Schools
1305 Dares Beach Road
Prince Frederick, MD 20678
Employees may report allegations of harassment to:
Mr. Zachary Seawell
Director of Human Resources
Calvert County Public Schools
1305 Dares Beach Road
Prince Frederick, MD 20678
Calvert County Public Schools is committed to conducting a prompt investigation for any allegation of harassment. If harassment has occurred, the individual will be disciplined promptly. Disciplinary actions for students found to have engaged in any form of harassment may result in suspension or expulsion. Disciplinary actions for employees found to have engaged in any form of harassment may result in suspension or termination.
Calvert County Public Schools encourages all students, parents, employees, and community members to work together to prevent any form of harassment.
For further information on notice of non-discrimination, visit the Office for Civil Rights Complaint Assessment System at: ********************* or call **************.
Project Coordinator
Operations coordinator job in Hagerstown, MD
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. A primary focus of this position is to help coordinate the efforts of Ambulatory Operations in order to support the development and implementation of multiple strategic initiatives by assisting with the creation of comprehensive program plans for key organizational initiatives. The position contributes to meeting the objective goals of the organization, which include improving overall service levels, the patient experience, quality and safety performance through tracking, analyzing, and reporting program and project initiatives and their progress.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, EXPERIENCE, AND/OR LICENSURE:
1. Bachelor's Degree in Healthcare Administration or related field; OR
Associates Degree in Healthcare Administration or related field AND two years related experience; OR
High School diploma AND four years related experience.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Maintains agendas, meeting minutes, trackers, and follow up items in an organized and effective manner in order to achieve successful movement of projects. Serves as primary coordinator between multiple stakeholders including Ambulatory Operations, clinical department leadership, IT, marketing, and others
2. Assists Department Leadership in standardization and process improvement endeavors to improve the overall patient experience.
3. Ensures project leaders are kept informed of barriers, progress, and outstanding items.
4. Explores items and inquiries presented by Department Leadership, Clinical Providers and Staff and/or other stakeholders and attempts to achieve resolution independently wherever possible.
5. Pulls, reviews, and analyzes data to evaluate/validate successfulness of implemented initiatives. Applies critical thinking skills to offer solutions on next steps where applicable.
6. Reviews existing metrics and dashboards to assist in identifying deficiencies and areas of improvement. Is willing to offer potential solutions where applicable.
7. Communicates professionally across multiple mediums with internal peers, leadership, as well as external vendors as needed.
8. Coordinates patient communications including paper letters, MyChart messaging, phone calls/text messages.
9. Works collaboratively with ambulatory operations team and other departments to continue optimizing the patient experience.
10. Supports maintenance and improvement of patient facing clinical provider directory.
11. Responds to requests in a timely manner, even if just to set expectations on when a resolution can be offered.
12. Assists with clinic walk throughs and identification of needs in conjunction with construction projects
13. Willing to deviate from normal schedule to provide support to Clinic Go lives as needed
14. Maintains good relationships with inter department coalition such as PDC, IT, Marketing, and the like to the success of projects
15. Cross trains on peer duties to act as a backup as needed.
16. Developments PowerPoints, Excel files, Word documents to support various meetings and initiatives.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Capable of prolonged periods of standing and walking.
2. Ability to lift up to 25 pounds of force occasionally to move objects.
3. Manual dexterity to operate keyboard.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND ABILITIES:
1. Ability to work and communicate effectively within department
2. Ability to work well in a high stress environment.
3. Must be flexible with an ability to work in a fast paced and rapidly changing environment.
4. Able to work independently or cooperatively as a team member with independent decision-making ability.
5. Must possess problem solving, analytical, and critical thinking skills.
6. Proficiency with Microsoft Outlook and other Suite programs.
7. Ability to Multi-task and prioritize.
8. Attention to detail- proof reading.
9. Organization and task management.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Exempt)
Compensation Range:
$51,979.20 - $77,958.40
Compensation Range is based on 100% FTE. Salary will be prorated if hired at less than 100% FTE.
Company:
BMC Berkeley Medical Center
Cost Center:
8105 UHA Neuro Neurosurgery East
Address:
13 Western Maryland Pkwy Ste 106HagerstownMaryland
Benefit eligible employees classified as at least 0.5 eligible for: Medical, Dental, Vision, Disability Coverage, Tuition Program, Retirement, Paid Time Off, Wellness Program
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Auto-ApplyJr. Account Project Coordinator
Operations coordinator job in Ellicott City, MD
This is a junior position that will work in a fast-paced environment and be responsible for the management & oversight of assigned project implementations and account portfolios for insurance and healthcare administration programs. This includes managing clients' expectations and developing a trusted relationship while offering consultative and strategic insights and solutions. The successful candidate will serve as a subject matter expert on HCI's products, programs, and technology. As an advocate for both the customer and HCI, they will obtain feedback for the growth of the account and the platform.
This position requires excellent customer communications skills as the liaison between the client and our team to analyze, facilitate, track, test, and successfully deliver tasks & projects to timely completion. It is also important to be organized, detailed-oriented, and be able to deliver quality deliverables. This is an in-office position. You must be able to come to the office 5 days a week.
Qualifications/Competencies:
The successful candidate will be a very self-motivated self-starter with high attention to detail and who enjoys the challenges of learning new skills in a fast-growing, hi-tech company.
Computer proficiency and technical aptitude with the ability to use Microsoft products, including Word, Excel, and PowerPoint required
Bachelor's degree or related work experience is required
Must be able to effectively manage and complete multiple issues simultaneously
Must possess excellent written and oral communication and organizational skills
Proven ability to work effectively in a team environment with associates
Effective planning and priority setting. Ability to manage several projects simultaneously while working under pressure to meet deadlines
Excellent problem solving, strong analytical skills, and a thorough knowledge of plan designs
Experience with HRIS and benefits database systems or other relevant technical platform is preferable
1-2 years experience with project administration, account management, and/or project management
1-2 years experience working in the US healthcare or insurance industry is preferable
Professional IT experience is a plus but not required
Travel to client meetings or HCI facilities may be needed on occasion
Primary Responsibilities:
Manage client account portfolio or support in a larger team environment to drive client satisfaction and deliver and drive projects to successful completion
Own and manage client interactions to ensure year to year renewals
Ensure client needs are being met and understood by each department in the company, including handling client interactions, working to find solutions, and coordinating with other internal divisions to ensure clients have the best experience with HCI.
Provide consultation for program and solution enhancements, inform client of the availability of new services, and seek new business opportunities
Connect with key business executives and stakeholders to provide effective communications and identify new business opportunities for growth
Facilitate meetings, communicate to all interested parties, and mitigate risks daily
Identify and solicit information from multiple stakeholders
Document, organize, maintain, and perform the work for assigned projects
Able to communicate issues, gaps, and questions related to the project requirements and questions to the internal team
Test and validate deliverables to ensure that requirements meet specifications
Present demonstrations and train customers in person or online
Travel to client meetings or HCI facilities may be needed on occasion
Handle administrative and organizational tasks, priorities, and resourcing for the project team to keep the project on track
Perform other duties as assigned
Salary Range: $50,000 - $60,000
Healthcare Interactive Inc. is an equal opportunity employer.
Healthcare Interactive, Inc. (HCIactive) is the progressive leader in delivering full insurance lifecycle solutions for Health Systems, TPAs, Brokers, MAs, Insurers and their customers. Our integrated insurance workplace platform, coupled with results-driven enrollment, population health and plan management programs, provides the support needed to maintain compliance, mitigate risk, drive engagement, and control costs for our clients.
Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent and unique opportunity to work in a high technology company in the insurance & healthcare industry to gain marketable specialties and skills. In this position, you will be mentored by our implementation and account management team. This position will allow you a sneak peek into two different critical functional roles in the company. With hard work, determination, and results-driven success, you will be able to select your career path and be rewarded accordingly.
Top 20 Insurance Technology Solution Company - (CIOReview)
Top 10 Employee Wellness Solution Provider - (HR Tech Outlook)
Sales Contract Coordinator
Operations coordinator job in Columbia, MD
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
The Sales Contract Coordinator will provide support to the Division and customers in procuring the sales and preparing the sale for the close.
A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
Enter all MLS active listings for the Division with coordination/direction from New Home Consultant and Area Sales Manager.
When appropriate, change status of MLS Listings to Pending/Closed.
Review contracts for compliance/accuracy and assist sales team with proper preparation of documents.
Ensure contracts are entered into appropriate reporting and accounting systems
Ensure daily, weekly and monthly sales activities are kept up to date and reported on time (e.g., sales, cancellations, lender changes).
Provide timely information to Lennar Mortgage, closing team, construction and sales teams
Coordinate the creation of community disclosures and ensure new communities are setup in salesforce.
Other activities as assigned related to sales contract processing.
Requirements
Minimum High School or GED required
Strong detail orientation with excellent computer and organizational skills
Minimum 2 years' experience in administrative role, Homebuilding or construction industry preferred
Bachelor's Degree preferred, accounting background a plus
Microsoft Office with accounting system experience, JD Edwards preferred
Analytical ability
Strong verbal and written communication skills
Ability to work with confidential information
Contacts
Regular interaction with division office associates, outside closing attorneys, and New Home Consultants.
Physical Requirements
Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 25 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator.
#LI-TE1 #CB
#IND-SALES
This information is intended to be a general overview and may be modified by the company due to factors affecting the business.
General Overview of Compensation & Benefits:
We reasonably expect the base compensation offered for this position to range from an hourly rate of $19.61 - $36, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
This position may be eligible for bonuses.
This position may be eligible for commissions.
This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Auto-ApplySpecialist, Admissions Operations
Operations coordinator job in Owings Mills, MD
The Specialist, Admissions Operations is responsible for ensuring the timely and accurate processing of all applications and information pertaining to prospective students. In addition, the Admissions Operations Specialist assists with the daily functions of the Admissions Office and represents the department and the university in a helpful, positive manner.
Essential Functions
Timely and daily review, record, and maintenance of application data to Slate Admissions CRM and Colleague SIS . Process inquiries received from fairs, visits, and all various sources electronic and print. Process and match application documents such as transcripts, test scores and other supporting documents to expedite the completion of student application files. Process admissions decisions, scholarship, and grant awards, as well as process their appropriate letters including, but not limited to running the query for the letter and assembling mail. Perform data import, materials scanning, maintenance of applicant records that include the review and cleanup of errors in Slate and Colleague. Assist Director in providing reports and data as assigned. Daily retrieval of Admissions mail and update of the applicant records. Participate and assist in setting up Admissions events including Open House and Accepted Student Day, along with other admissions events. Process requests and documents via operations email account Conduct ongoing data validation, maintenance, and data clean-up projects. Serve as backup staff covering the Front Desk and answering phone calls. Support application outreach efforts via text messaging and email communication. Maintain professional workplace appearance.
Project Coordinator
Operations coordinator job in Middletown, MD
The Organisation Plan International is an independent development and humanitarian organisation that advances children's rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.
Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children's rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.
We won't stop until we are all equal.
The Opportunity
The Project Coordinator will be responsible in collaborating with various sector support functions at PA level to ensure smooth project implementation. He/she will be responsible for the coordinating and implementation of integrated WASH and Food Security project activities, leading teams and provide supervision, technical assistance and capacity building to project teams, attending coordination meetings, organizing experience sharing sessions stakeholders, supporting result-oriented monitoring visits, ensuring the Detail Implementation Plan is regularly updated, and leading project visibility and communication activities throughout the project implementation. He/she will be responsible that coordinating with Finance, Procurement, and Logistics to access the support required for emergency project implementation.
The Individual.
* BA/BSc or MA/MSc University degree in Disaster Risk Reduction/Management, Development studies, Water Resources engineering and Management, Agriculture, Food Security, Sociology, Social Works, Economics, Project Management, development studies and development related fields.
* Minimum of 5 years of experience in management and coordination of integrated WASH and Food Security and Livelihoods humanitarian and development programs/projects.
* Ability to communicate effectively
* Experience in multisector project management including MPCA (multipurpose cash Assistance) and sectoral cash programming and implementation.
* Proficient using Microsoft Suite.
* Ability to effectively organize and coordinate multiple training initiatives.
* Experience providing full-scope training materials, from analysing needs to lesson planning, development, and implementation.
* Excellent skills in presentation, facilitation, coaching, and creative thinking.
* Adept with a variety of multimedia training platforms and methods.
* Experiences in developing guidelines or SOP is a must.
Please click here to review the full job description
Safeguarding Children and Program Participants (Safeguarding) and Gender Equality and Inclusion (GEI)
* Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International's Code of Conduct (CoC), ensuring that concerns are reported and managed per the appropriate procedures.
* Ensures that all staff in the unit/function/department are properly inducted on and understand their role in upholding Plan International's safeguarding and GEI policies;
* Ensures that Plan International's global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in day-to-day work.
* Ensures that Plan Ethiopia contributes to Plan International's global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.
Location: Amhara PA, Lalibela
Type of Role: BRAVE Project until December 31, 2026
Reports to: Emergency Program Implementation Manager
Grade: D1
Closing Date: December 30, 2025
Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.
We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.
We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls' rights and inclusion.
Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.
A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Please note that Plan International will never send unsolicited emails requesting payment from candidates.
Sales Operations Strategy - Solution Design
Operations coordinator job in Severna Park, MD
Revenue Operations - Solution Design Director
About Imagine
Imagine Business Development is rewriting the standard for sales, marketing, and customer success. Long before Revenue Operations (RevOps) even had a name, we were leveraging technology, process & playbooks to generate higher velocity & predictability in their growth efforts. For the last five years, we've been leading the HubSpot ecosystem in optimizing the role of structure, systems, and design thinking to accelerate greater outcomes.
Imagine enables mid-market and small-enterprise companies to gain more impact from their existing customer & revenue acquisition & expansion strategies. We've got a track record of being ahead of the curve, producing results, and making an impact.
Today, more companies realize they need to change the game they're playing, and they're turning to us to help make their objectives a reality.
Position Overview
We live by a prime directive whenever implementing technology -
The Business Process
Must
Drive The Technology. Technology should never dictate the business process.
In a world increasingly dominated by technology, the importance of robust, resilient, and dynamic business processes & system design.
You will be central to the strategy, design, and delivery of our growth and implementation services. You will work directly with our CEO and collaborate with our client implementation teams to assess, design, plan, and execute services. You'll work directly with our clients (yes, this is a market-facing role) to implement new technologies, advise them on performance improvement initiatives, and guide them through execution.
Essential Duties and Responsibilities
In this role, you will:
Be a core player in designing, monitoring, and executing technology (with an emphasis on HubSpot's comprehensive CRM Platform) implementations and revenue growth-focused performance improvement initiatives.
Identify weaknesses in current processes and be a core participant in improving those processes and developing new ones.
Project management - ensure programs are tracking with the goals and objectives of client programs.
Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve adoption
Provide support for developing necessary sales and marketing tools for client deliverables (spreadsheets, presentations, etc).
Work directly with clients with the responsibility (and authority) to ensure they are delighted.
Essential Education, Experience, Skills, and Attributes
This position requires the following:
A sense of humor and easygoing nature. (If you can dish it out as well as you can take it, you'll thrive here.)
Bachelor's degree and at least four years of experience in high-impact sales, marketing, and/or revops roles.
Experience managing projects that require coordination across internal and external teams under tight deadlines.
Prior experience in a client services environment is a plus.
This role does not require technical coding or programming experience (though that is a plus), but the ability to translate business needs into technical requirements is important.
Comfortable with data, data modeling, and putting data to work in a real way.
Broad knowledge and direct experience with core applications like HubSpot or Salesforce, and familiarity with the broader
Strong knowledge and experience using Microsoft Word, Excel, PowerPoint, and Outlook. Must be comfortable working with cloud-based technology and manipulating PDFs. Familiarity with platforms like WordPress or Hubspot is ideal. Knowledge of Photoshop and/or Illustrator would be a plus.
Attributes
Pattern recognition. People are often awed by how quickly realize how two apparently unrelated scenarios are similar. You find yourself regularly identifying the patterns, causes, and effects wherever you are. What's more, you're able to translate your observations into improved processes to enhance outcomes.
Insatiably curious. You know you're always one question away from the truth. You ask high-value questions that distill the complex to create clarity.
Data obsessed. You know that data is more than numbers and you geek out about it. You're comfortable with math and translating that math into understandable concepts that lead to change. While you love data, you also know that data does not tell the whole story and that it's better used to improve the questions that should be asked.
Flexible. You will be working with a variety of clients, staff, and vendors to accomplish project requirements. Your flexibility allows you to adjust to changing priorities and operate effectively in a fluid environment. You easily re-prioritize to seize opportunities, yet remain resolutely focused on long-term priorities.
Great communicator. You have concise, accurate, and effective written communication skills. You get the information you need and convey the right information in a direct and pleasant manner.
Project Manager. There is a lot happening and many things changing every day. You keep track of how each change impacts the other ΜΆ you make sure you're informed and you keep others informed. You are able to juggle multiple tasks, optimize resources and manage timelines. You thrive on checklists, advance planning, and follow-through, skillfully managing numerous daily commitments and competing priorities.
What's Attractive to the Right Candidate?
Imagine is a fun place to work. We're a small team without big egos. We take our work very seriously but never take ourselves too seriously. (And yes, nobody is immune--we all tease the CEO.)
You'll have the opportunity to make your mark here. We don't tell you what you need to do and while we are big believers in process, we're all about the type of process that frees. Everybody that thrives here turns their position into one that fits their style and MO.
This is a key role (crucial really) where your contributions will be appreciated as vital to our organizational success. You will have the opportunity to learn and grow your marketing skills and there is potential to grow into other roles within our organization.
You'll spend every day on the leading edge (sometimes the bleeding edge) of one of the fastest-growing disciplines in sales & marketing. You'll be in a spotlight position that is the leading company in implementing complex implementation for one of the most successful martech companies in history, HubSpot.