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Operations coordinator jobs in Massachusetts

- 794 jobs
  • Operations Associate, Facilities

    Vaxess Technologies

    Operations coordinator job in Woburn, MA

    Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess' patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world. Responsibilities Provide support for the overall lab environment, ensuring proper functioning of utilities, lab equipment and life safety systems Perform facility & safety inspections including chemical, biological and universal waste consolidation Perform equipment installations, qualifications and calibrations for lab & facility equipment/casework Provide support to various facilities administration duties including but not limited to external vendor coordination, landlord services, HVAC, plumbing, etc. Provide support to consumable, chemical and off-site storage inventories Collaborate closely with cross-functional teams to support product development and manufacturing activities Maintain necessary certifications DOT, RCRA, Bloodborne Pathogens, etc. Qualifications 2-4 years' experience as on-site technician working in an industrial R&D, Quality Control or Manufacturing lab Highschool Diploma/GED is required, BS in STEM degree is a plus Ability to lift 50 Lbs. & work across multiple sites Familiarity with Lab standards, compressed gas and laboratory utilities, generators, HVAC, IT & access control Familiarity or experience working in GxP, a cleanroom and/or a biomedical laboratory environment Excellent time and project management skills and proven ability to meet goals and deadlines Demonstrated ability to build, repair and maintain equipment, fixtures and furniture Demonstrated abilities to learn new skills and fields, creatively solve challenging technical problems, think independently, and work collaboratively in diverse multidisciplinary teams Entrepreneurial spirit and drive to positively impact global human health At Vaxess, we're bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to ******************.
    $51k-93k yearly est. 3d ago
  • Healthcare Administrative Coordinator

    Monument Staffing

    Operations coordinator job in Boston, MA

    A world-renowned hospital is seeking a bright, motivated, and compassionate recent college graduate to join its healthcare administration team as an Administrative Coordinator. This role is ideal for individuals with a strong interest in healthcare who are eager to build a long-term career supporting medical professionals and patients in a fast-paced environment. The Administrative Coordinator plays a critical role in ensuring a seamless patient experience by providing scheduling support to medical providers and delivering exceptional customer service to patients. Key Responsibilities Provide administrative and scheduling support to medical professionals Coordinate patient appointments, including initial scheduling and follow-up visits Serve as a primary point of contact for patients, delivering professional and compassionate customer service Verify insurance coverage and assist with basic authorization and eligibility processes Respond to patient inquiries via phone, email, and in person Maintain accurate patient records and documentation in accordance with hospital policies Collaborate with clinical teams to ensure efficient patient flow and scheduling accuracy Assist with general administrative tasks to support daily operations Qualifications Bachelor's degree required; degrees in Psychology, Health Sciences, Healthcare Administration, or related fields preferred Prior customer service experience required (healthcare, retail, hospitality, or service-based environments welcomed) Strong communication and interpersonal skills High attention to detail and organizational ability Comfort working in a fast-paced, patient-facing environment Ability to handle sensitive information with professionalism and discretion Genuine interest in healthcare and patient support Ideal Candidate Profile Compassionate, empathetic, and patient-focused Professional, reliable, and eager to learn Calm and solutions-oriented when handling patient needs Team-oriented with a positive attitude Motivated to grow within a respected healthcare organization *Quoted hourly range does not guarantee the final hourly offer. Offers will be determined by variables such as years of experience, education level, etc. by the client. Benefits are provided.* **This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. Specific details will be provided to candidates that are invited to interview with the client.**
    $40k-58k yearly est. 4d ago
  • Workplace Exp Coordinator

    Pyramid Consulting, Inc. 4.1company rating

    Operations coordinator job in Boston, MA

    Immediate need for a talented Workplace Exp Coordinator . This is a 02+ months contract opportunity with long-term potential and is located in Boston, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93406 Pay Range: $23- $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: General Office assistant First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Key Requirements and Technology Experience: Key Skills; ["Workplace Experience", "Office Coordination", "Event Support", "Customer Service"] Our client is a leading Commercial real estate services and investments Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $23-26 hourly 4d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Operations coordinator job in Boston, MA

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly Auto-Apply 12d ago
  • Sales Operations Associate

    First Help Financial 4.3company rating

    Operations coordinator job in Needham, MA

    First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Sales Operations Associate Your Location: Remote You Report To: Sales Operations Manager Schedule: Monday - Friday, 9am to 5:30pm EST Compensation: $24.84/hour + bonus Learn more about our awesome Sales team! About the Opportunity: First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Sales department to accommodate our remarkable growth! We are seeking a highly motivated professional to serve as Sales Operations Associate as we grow our sales team. You will be administering the details of the sales process, effectively communicating between the sales team and management, and supporting the efficiency, effectiveness, and success of the sales team. You will also provide a supporting role for all sales departments as it pertains to all operational matters. The primary duty is to ensure the sales departments run efficiently by providing proper communication, accurate data and administrative duties as assigned. What you will do: Your duties include, but are not limited to: Review, process, sign, and manage Dealer Agreements Collaborate with the Dealer Info team to ensure proper documentation and updates Maintain accurate records of dealer agreements and statuses in Salesforce Create and manage parent and child dealership accounts for sales representatives and dealerships Link child accounts to parent accounts and ensure data integrity Deactivate accounts when necessary (dealer shutoff) Maintain agreement status accuracy Perform regular audits to ensure Salesforce data aligns with active agreements Update Salesforce with agreement details Request IT to set up emails and phone numbers Request region assignments from managers Add new hires to key platforms (Decision Logic, Winbrook, Teams) Organize access to sales reference materials and company resources on Teams Order business cards and folders Update and release territory map in collaboration with regional managers Ensure that the correct Inside Sales Rep is associated with the correct territories Create and manage Decision Logic accounts for dealers and sales representatives Terminate accounts for users no longer active with the organization Organize and maintain Reference Materials folders within Teams Control user access to ensure appropriate distribution of resources Send requests for new dealers added through CUDL Ensure new dealers are added to the inclusion list Ensure new dealer are added to the Seller Group Assignments Ensure Lender Contact Information is updated Collaborate with teams to identify collateral needs for sales and marketing Create, review, and release collateral materials across Teams, Winbrook, and other portals Work with the Sales team, Sales Ops Manager, and Sales Ops Trainers to identify training needs Design and implement training solutions Develop training materials and ensure their timely release Draft and maintain internal documents, including sales guidelines and research reports Regularly update and distribute critical sales documents such as rate sheets, funding checklists, and VPP guidelines Oversee portals, including CUDL, Dealer Track, RouteOne, and Winbrook, ensuring seamless functionality Conduct regular audits to maintain compliance across agreements, accounts, and operational processes Address discrepancies promptly and ensure alignment with company standards (updates to address, updates to already created collaterals/etc) Identify opportunities to enhance workflows for agreement management, onboarding, and collateral release Implement best practices to improve operational efficiency and support the sales team effectively What you Bring: Demonstrated historical career stability High school diploma or GED equivalent required At least 1 year's experience related accounting or administration Customer service-focused, energetic personality, professionalism, and a desire to assist High level of independence; detail-conscious and task-oriented mindset Ability to meet deadlines and handle time-sensitive demands Strong organizational traits. Ability to track and prioritize multiple issues over the course of a day/week/month. Ability to work on multiple projects simultaneously Ability to work both independently and with others Initiative, sense of urgency and a passion for creative work Strong interpersonal and teamwork skills Excellent written and verbal communication skills Strong computer skills (knowledge of Microsoft Excel, PowerPoint, and Word) FHF Benefits: Great Perks - We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and Inclusion: FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.
    $24.8 hourly Auto-Apply 5d ago
  • Operations Associate, Jackpocket

    Draftkings 4.0company rating

    Operations coordinator job in North Andover, MA

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours **Earn a $1,000 sign-on bonus after completing 90 days of employment!** As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. The US hourly rate for this full-time position is $19.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
    $19 hourly Auto-Apply 60d+ ago
  • Project Coordinator II

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Operations coordinator job in Boston, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The MGB Department of Psychiatry Vice Chair and Associate Chiefs (VC/AC) for Research oversee a large faculty conducting research on brain diseases and brain health, with a joint goal of improving well-being for people with these disorders. The Department is seeking a Project Coordinator who will facilitate the VC/AC projects that support all aspects of research in the Department. The Project Coordinator will be responsible for helping with ongoing efforts including organizing communication with research faculty via newsletters and surveys; organizing and supporting research meetings and retreats; organizing mentorship programs; and supporting related departmental efforts. They will contribute to new initiatives aimed at, for example, increasing sources of research funding and generating resources for investigators. They will work with other project coordinators and project managers in the department, clinical research coordinators, and departmental administrative staff. This is not a role that requires patient interaction, but there may be opportunities for such interaction via clinical research depending on the interest of the applicant. We are seeking a Project Coordinator with excellent interpersonal, communication, teamwork, writing, and organizational skills. Our ideal candidate has prior experience in some aspects of clinical or basic and translational research. We highly value experience and comfort of working with a range of colleagues and individuals from a variety of different backgrounds. Availability to work in-person is required, but a hybrid schedule may be arranged. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Implementation of projects determined by the vice chair and associate chiefs, which may include collection of surveys, preparation of protocols or standard operating procedures, tracking applications, and digital health assessments. • Support engagement of departmental faculty, staff, and trainees. • Monitor research administration communication channels • Field questions from departmental faculty and staff when referred by VC/ACs, and assist in finding answers • Manage and curate resources for investigators (e.g., key forms/protocols) • Administer surveys to members of department via electronic applications (i.e. REDCap) • Conduct literature and library searches • Use software programs to generate graphs, tables, charts for project updates, newsletters, and presentations • Perform administrative support duties as required. • Attend individual and team meetings. Job Summary Summary: Responsible for coordinating large-scale and/or multiple project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects. Tracks and ensures that the schedule, budget, and details of project tasks are well-organized. Organizes reporting, plans meetings, and provides updates to project managers. Provides guidance and support to other team members. Essential Functions: Maintains and monitors multiple project plans, project schedules, work hours, budgets, and expenditures. -Organizes, attends, and participates in stakeholder meetings. -Documents and follows up on important actions and decisions from meetings. -Prepares necessary presentation materials for meetings. -Ensures project deadlines are met -Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project. -Assess project risks and issues and provide solutions where applicable. -Create a project management calendar to fulfill each goal and objective. -Conducts research, maintains data in systems, and provides reports to support projects. Qualifications Education: Bachelor of Science Experience: Project support or administrative experience 3-5 years required Knowledge, Skills and Abilities: - Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously. - Basic financial/accounting skills. - Strong oral and written communication skills. - Knowledgeable of basic business administrative principles and project management best practices. - Exceptional verbal, written, and presentation skills. - Ability to work effectively both independently and as part of a team. - Competency in Microsoft applications, including Word, Excel, and Outlook. - Ability to work on tight deadlines. - Knowledge of file management and other administrative procedures. Additional Job Details (if applicable) Remote Type Hybrid Work Location 165 Cambridge Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $21.8-31.1 hourly Auto-Apply 31d ago
  • Project Execution Coordinator

    Turner & Townsend 4.8company rating

    Operations coordinator job in Boston, MA

    Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is looking for a Project Execution Coordinator to join our team. This individual will work to support project management services for our clients. Responsibilities: Assist the Project Manager in ensuring the project is managed to the right quality standards and completed efficiently and on time. Assist with establishing effective project governance, processes and systems to be utilized throughout project. Ensure that key information and data is effectively shared and appropriately retained. Build & maintain strong relationships with the client and team members. Interface with multiple stakeholders, including executive management, project team members, consultants and vendors. Assist with the flow of project information between team members / stakeholders. Attend relevant meetings, update and maintain issues/actions logs as current. Development of detailed project plans, attendance at status meetings and follow-up with team members on completion status, close-out of open items. Contribute to monthly reporting on various aspects of the Client's program. Preparation of various reports for multiple audiences, including formal project management reports, executive dashboards and other reporting requirements. Assist with the preparation of proposals for new projects or variations to existing projects. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience working in a Project Coordination or administrative role within the construction industry is preferred. BA/BS in Business, Construction, Architecture, or a related field. Relevant work experience will also be considered in lieu of degree. Minimum of (3) year's professional experience in project controls or administration. Strong collaboration and relationship building skills. Excellent communication skills and presentation skills. A problem-solving mindset. Expert in Microsoft and Google Suite of software products; especially Excel Corporate Interiors and Tenant Improvement experience is a plus. Additional Information The salary range for this full-time role is $90K-$120K per year, depending on location. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications. *On-site presence and requirements may change depending on our client's needs* Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. #LI-ES3 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
    $90k-120k yearly 8h ago
  • Support Operator

    Creatio

    Operations coordinator job in Boston, MA

    Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, highlighting our commitment to employee wellbeing and a strong workplace culture. Creatio is looking for a Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content. Key Responsibilities Support Operations & Case Handling * Handle and distribute incoming support cases with proper prioritization and ownership * Monitor the support queue and proactively take cases into work * Provide expert guidance on Creatio products and related services * Process service requests including cloud-related actions, licensing, and SLA activation * Keep customers informed about case progress and resolution timelines * Manage escalations and support critical customer situations * Collect and analyze customer feedback to improve support quality Customer Communication * Communicate with customers via phone, chat, and email in a clear and professional manner * Provide consultations and explanations tailored to customer needs * Perform remote sessions to assist with issue resolution when required Knowledge Sharing & Continuous Improvement * Create, update, and maintain knowledge base articles and internal documentation * Collaborate with the Academy team by providing feedback and content improvement suggestions * Identify recurring issues and contribute to optimization of support processes and service quality Candidate Expectations * Experience in customer or technical support roles * Strong understanding of HelpDesk / ServiceDesk operations * Excellent verbal and written communication skills * Strong capability to explain technical concepts clearly to users * Ability to manage escalations and critical cases with a solution-oriented approach * Confident use of office software, email clients, and web browsers * Basic understanding of PC architecture and networks * Foundational knowledge of databases (DBMS) is a plus * Strong teamwork skills and the ability to manage multiple tasks simultaneously * English proficiency at B2 level or higher What You Should Expect From Us * The award-winning product (a Leader in Gartner Quadrants) to be proud of * A remote-first hybrid model: while giving plenty of space for personal focus, we encourage regular meetings in one of our five hubs worldwide * Culture of genuine care, ownership, dedication, and high standards * A vibrant corporate life: explore your teammates' cultures in online and offline events, take part in sports competitions, art masterclasses, and unforgettable parties * Health support: multiple medical insurance options provided with our trusted partner * Competitive pay for all team members * Paid leave options for life events, sickness, and more * A modern and welcoming hub in the Kyiv city center for collaboration or focused work
    $30k-43k yearly est. 5d ago
  • Account Operations Advisor

    Toast 4.6company rating

    Operations coordinator job in Boston, MA

    Care Account Operation Advisor Training will be 6 to 8 weeks, Monday - Friday 9am - 6pm CST. No PTO allowed during training period. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Account Operations Advisors play an integral role in scaling Toast's rapidly growing business by providing account maintenance, quality assurance of sensitive financial and tax information, supporting both our external customers and internal Sales and Customer Success teams. The success of the Account Operations team directly impacts the customer experience and satisfaction. About this roll * (Responsibilities) Become an expert in customer facing processes while delivering outstanding customer service via outbound phone calls, chat, and email. Manage a case queue and provide answers to questions regarding contracts, accounts, and tax details. Partner cross-functionally with Sales, Onboarding, Billing, Payments, and Finance teams throughout a customer's lifecycle to provide high-quality operational support. Continually identify opportunities to improve productivity for our team and our stakeholders. Demonstrate excellent attention to detail, double-check the accuracy of information and inputs in order to minimize onboarding and processing errors. Additional ad-hoc responsibilities as assigned. Do you have the right ingredients* ? (Requirements) 2+ years of customer service experience in the escalations space Experience processing changes to customer accounts highly desired Extreme attention to detail and meticulous organization Strong technical aptitude Excellent written and verbal communication skills Confidence prioritizing and making time sensitive decisions in a fast-paced environment Excellent time management and strong sense of urgency Relentless problem-solver Prior experience with Salesforce or other CRM tool is a plus Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$55,000-$55,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $55k-55k yearly Auto-Apply 27d ago
  • Building Maintenance & Operations Specialist

    Medical Information Technology 4.8company rating

    Operations coordinator job in Westwood, MA

    Full-time Description At MEDITECH, we take a lot of pride in our beautiful offices. The primary role of this position is to assist with many various and critical facility management duties. Building Maintenance & Operations Specialists are responsible for the upkeep, maintenance, and security of MEDITECH buildings and grounds. As a member of the General and Administrative team, your job would involve: Performing preventative maintenance, utilizing hand tools, power tools, ladders, chemicals, motorized equipment, lifts, etc. Repairing and troubleshooting a variety of facility systems including; mechanical systems, plumbing and electrical systems, energy management/card access, fire alarm systems, and other general facility systems, acknowledging and following the proper use and safety procedures of all equipment (including chemicals) that are owned by MEDITECH Day to day project work Electrical and plumbing Housekeeping General facility maintenance Conference/training room setup General facility security Phone, data, PC and network troubleshooting Purchasing, shipping and receiving activities Snow removal Providing and maintaining building security Providing assistance to Corporate Solutions as needed Ability to work overtime and holidays. Shifts available: Weekdays, Monday - Friday 6:00 AM to 2:30 PM Weekdays, Monday - Friday 2:00 PM to 10 PM Weekdays, Monday - Friday 10:00 AM to 6:30 PM Weekend Nights, Friday, Saturday and Sunday 7:00 PM to 7:00 AM Weekend Days, 7:00 AM to 7:00 PM Requirements Possession of a trade license(s) preferred, high school degree, associate degree, or applicable work experience (5+ years preferred) Handy person experience preferred Ability to effectively communicate Ability to troubleshoot in many different areas Exceptional project management and organizational skills Strong analytical skills and mechanical aptitude Ability to work independently Ability to provide on-call support Ability to frequently move various pieces of equipment weighing anywhere from 50 pounds up to a couple of hundred pounds Ability to constantly work in outdoor weather conditions Ability to reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl General knowledge of PC and e-mail functions. Hiring salary range: $47,700- $60,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $47.7k-60k yearly 60d+ ago
  • Sales Operations Coordinator

    Milton Cat 4.4company rating

    Operations coordinator job in Milford, MA

    Milton CAT is seeking a Sales Operation Coordinator with internal customer contact responsibilities. This position reports to the Corporate Sales Manager and is responsible for generating invoices for equipment sales and rentals. We are seeking candidates who are self-motivated, energetic, detail minded and have strong analytical skills. Pay Rate: Minimum starting rate of $24.00 per hour. Why Milton CAT? Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We offer challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits that include: * Paid Time Off + 8 company paid holidays * Health, Dental and Vision insurance * Disability & Life Insurance Packages * Competitive Retirement Plan * Tuition Reimbursement - available to FT employees with 1 year+ of service Responsibilities * Process invoices, including sales and rentals for earthmoving equipment and work tools. * Work with sales and credit personnel to ensure that all necessary paperwork is compiled and complete for all transactions, including but not limited to sales tax forms, insurance certificates, signed sales orders, rental contracts, finance paperwork, etc. * Process rental credits in accordance with policy. * Process rental equipment changes * Generate daily reporting for various machine activities. * Ensure all offsite trades are accounted for * Other duties as assigned. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. * High School Diploma or GED equivalent. * Must be self-directed, organized and be able to interact with coworkers. * Must be able to work additional hours to meet business and customer needs. * Proficient in the use of a computer and related software (Word, Excel, etc.). * Strong written and verbal communication skills. * Strong problem-solving skills. * Detail oriented with a high level of accuracy. * Ability to perform duties with a sense of urgency, exceeding customer expectations. * Excellent organizational skills. Must be able to multi-task. * Ability to work in a dynamic fast paced environment with the ability to prioritize tasks with competing demands. * Ability to manage high volume workflow. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $24 hourly Auto-Apply 2d ago
  • Inventory and Logistics Coordinator

    CGG 4.6company rating

    Operations coordinator job in Acton, MA

    Geocomp, Inc. is a uniquely integrated company providing services and products to help clients identify and manage risk associated with infrastructure design, construction, and operation. With over 40 years of experience, Geocomp is well-positioned to help clients on a wide range of projects, providing geostructural consulting, monitoring, and laboratory testing services worldwide. Geocomp also manufactures, sells, and offers expert technical support for our fully automated laboratory testing systems to commercial, research, and academic labs, globally. Job Summary We are seeking a motivated Inventory & Logistics Coordinator to join our team in Acton, MA. This role covers a wide range of responsibilities, including inventory control, purchasing, logistics, shipping/receiving, and sales support. Depending on your skills and interests, responsibilities may expand into production support and inventory management for Geocomp's field instrumentation equipment. About the Team You will be part of the Products Group, collaborating closely with colleagues across inventory, logistics, sales, production, and engineering. This role is ideal for someone who enjoys working in a dynamic environment, solving problems, and supporting both technical teams and client needs. Key Responsibilities Inventory Management * Maintain ERP system with accurate part numbers, descriptions, and pricing. * Track items sent for testing, disposal, or R&D use. * Monitor monthly Work-in-Progress (WIP) items. * Maintain specified minimum inventory levels and prevent overstocking. * Update and improve BOMs (Bill of Materials) and COGs (Cost of Goods). * Optimize stock levels to reduce carrying costs in coordination with engineering. Purchasing & Receiving * Place timely purchase orders to support production schedules. * Track and manage items with long lead times. * Order and monitor non-inventory/miscellaneous items. * Coordinate with vendors to ensure accuracy of orders and delivery schedules. * Physically receive materials and record in ERP system. Order Fulfillment * Dispatch inventory through ERP system. * Generate picklists, packing slips, and shipping documentation. * Coordinate all necessary paperwork for order processing. Logistics * Prepare and manage documentation for all outgoing shipments. * Handle domestic and international shipping (small package and freight). * Provide shipping details to clients and coordinate paperwork with international reps. * Issue and track RMAs. Sales & Production Coordination * Share open order updates from ERP with production. * Align sales and production priorities based on deadlines, stock, and management direction. * Collaborate with accounting to reconcile ERP-FMIS (sales orders) and Deltek (invoicing). * Create and complete work orders in ERP; track WIP and Finished Goods inventory. * Run process improvement test scenarios as needed. Qualifications: Required * High School Diploma or equivalent. * Experience with ERP systems for inventory and production control. * Proficiency with MS Office (Word, Excel: VLOOKUPs, pivot tables). * Ability to quickly learn new programs and adapt to shifting priorities. * Strong organizational skills and attention to detail. * Team player with ability to work across diverse work styles. * Self-starter, reliable, and able to work independently with minimal supervision. Preferred * Bachelor's degree. * Experience with Deltek, Salesforce, or SAP. * Experience supporting engineers or technical staff. * ASCM, CPL, or other logistics-related training/certifications. * Familiarity with Lean Principles. Benefits Package * 401(k) with company match * Comprehensive health insurance * Health savings account (HSA) * Paid time off (PTO) * Professional development assistance * Employee referral program Our Hiring Process At Geocomp, we are committed to delivering a respectful, inclusive, and transparent recruitment experience. Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond. We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly. We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.
    $39k-50k yearly est. Auto-Apply 9d ago
  • Project Coordinator II

    Brigham and Women's Hospital 4.6company rating

    Operations coordinator job in Boston, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The MGB Department of Psychiatry Vice Chair and Associate Chiefs (VC/AC) for Research oversee a large faculty conducting research on brain diseases and brain health, with a joint goal of improving well-being for people with these disorders. The Department is seeking a Project Coordinator who will facilitate the VC/AC projects that support all aspects of research in the Department. The Project Coordinator will be responsible for helping with ongoing efforts including organizing communication with research faculty via newsletters and surveys; organizing and supporting research meetings and retreats; organizing mentorship programs; and supporting related departmental efforts. They will contribute to new initiatives aimed at, for example, increasing sources of research funding and generating resources for investigators. They will work with other project coordinators and project managers in the department, clinical research coordinators, and departmental administrative staff. This is not a role that requires patient interaction, but there may be opportunities for such interaction via clinical research depending on the interest of the applicant. We are seeking a Project Coordinator with excellent interpersonal, communication, teamwork, writing, and organizational skills. Our ideal candidate has prior experience in some aspects of clinical or basic and translational research. We highly value experience and comfort of working with a range of colleagues and individuals from a variety of different backgrounds. Availability to work in-person is required, but a hybrid schedule may be arranged. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Implementation of projects determined by the vice chair and associate chiefs, which may include collection of surveys, preparation of protocols or standard operating procedures, tracking applications, and digital health assessments. * Support engagement of departmental faculty, staff, and trainees. * Monitor research administration communication channels * Field questions from departmental faculty and staff when referred by VC/ACs, and assist in finding answers * Manage and curate resources for investigators (e.g., key forms/protocols) * Administer surveys to members of department via electronic applications (i.e. REDCap) * Conduct literature and library searches * Use software programs to generate graphs, tables, charts for project updates, newsletters, and presentations * Perform administrative support duties as required. * Attend individual and team meetings. Job Summary Summary: Responsible for coordinating large-scale and/or multiple project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects. Tracks and ensures that the schedule, budget, and details of project tasks are well-organized. Organizes reporting, plans meetings, and provides updates to project managers. Provides guidance and support to other team members. Essential Functions: Maintains and monitors multiple project plans, project schedules, work hours, budgets, and expenditures. * Organizes, attends, and participates in stakeholder meetings. * Documents and follows up on important actions and decisions from meetings. * Prepares necessary presentation materials for meetings. * Ensures project deadlines are met * Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project. * Assess project risks and issues and provide solutions where applicable. * Create a project management calendar to fulfill each goal and objective. * Conducts research, maintains data in systems, and provides reports to support projects. Qualifications Education: Bachelor of Science Experience: Project support or administrative experience 3-5 years required Knowledge, Skills and Abilities: * Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously. * Basic financial/accounting skills. * Strong oral and written communication skills. * Knowledgeable of basic business administrative principles and project management best practices. * Exceptional verbal, written, and presentation skills. * Ability to work effectively both independently and as part of a team. * Competency in Microsoft applications, including Word, Excel, and Outlook. * Ability to work on tight deadlines. * Knowledge of file management and other administrative procedures. Additional Job Details (if applicable) Remote Type Hybrid Work Location 165 Cambridge Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $21.8-31.1 hourly Auto-Apply 29d ago
  • Office Admin/Operations Manager

    Chelmsford 4.2company rating

    Operations coordinator job in Lowell, MA

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Compensation: $14.00 - $16.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $14-16 hourly Auto-Apply 60d+ ago
  • Logistics Coordinator, III

    Mevion 3.9company rating

    Operations coordinator job in Littleton, MA

    The Logistic Coordinator III is responsible for the planning and coordination of logistical operations. This position is tasked with expediting material flow, ensuring timely deliveries to production cells and customer sites, and maintaining inventory control and accuracy. Essential Functions: Perform receiving functions, including coordinating incoming shipments, entering PO & RMA receipts in ERP system, labeling, and working closely with supply chain to resolve incoming material issues. Assist with material put away at both factory and offsite warehouses. Identifies logistics issues, develops strategies, and implements solutions. Find, investigate and resolve issues related to inventory transactions, sales orders, work orders, and purchase orders. Pick items from the inventory, both from factory and offsite warehouses, making sure to pick the correct items as determined by the work order requirements. Frequent interaction and communication with finance, engineering, production and quality. Perform shipping functions including picking, packing, & issuing. Manage service request from open to closure. Work closely with Supply chain, Installation, & Clinical sites to ensure product is received within the required need by dates. For major shipping assemblies and complex shipments, assist the Sr. Logistics Coordinator with the schedule and workload. Maintain service tooling including the purchasing, storing, and calibration of tooling. Perform any other duties as assigned. Education, Training, and Experience: Minimum 3 years' experience in shipping, receiving and inventory control. Preferred knowledge of shipping, receiving and inventory control processes are required. Knowledge and experience with PLM systems, ECO and NCMR process, Preferred ERP systems, inventory, shipping and receiving experience. Ability to analyze, troubleshoot, implement problem resolutions. Creative thinking, problem solving, attention to detail and strong organization skills are required for the job function. This position requires overtime both scheduled and unscheduled. Willing to travel between warehouses nearby. Preferred Experience: The successful candidate will have a natural curiosity about company logistics processes, a strong desire to improve them, and a proactive and positive approach to continuous improvement. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. May be involved in light rigging operations. Must be able to work in confined spaces, and spaces which may require the use of a harness. Ability to lift 25-pound boxes to a height of 3-4 feet. Ability to push & pull heavy pallets with a hand truck. Able to reach and bend.
    $39k-46k yearly est. Auto-Apply 60d+ ago
  • Account Operations Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Operations coordinator job in Dighton, MA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, sign off vehicles and ensure effective operational flow. The role consists of 95% outside work. Job Responsibilities: * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 49d ago
  • DMPK Logistics Project Coordinator

    Lancesoft 4.5company rating

    Operations coordinator job in Cambridge, MA

    Contractor: DMPK Logistics Project Coordinator We are seeking a highly motivated Project Coordinator to manage the DMPK operational logistics of our early-stage drug discovery assays, pharmacokinetics studies, and compound management processes. This role is crucial for maintaining efficient workflows between internal research teams and external Contract Research Organizations (CROs), ensuring smooth execution of experiments, data tracking, and financial administration during the contract term. Key Accountabilities and Responsibilities The primary responsibilities for this contract role are: Assay Request System (ARS) Management: manage the end-to-end process for incoming assay requests using the internal ARS platform. Create and track study orders, troubleshoot system issues, and register new assay codes as needed. Facilitate the onboarding process for new CROs within the ARS ecosystem. Compound Management and Logistics: Oversee compound sourcing and logistics, including availability checks, internal ordering, and external shipping coordination. Manage compound plating, tracking, and inventory updates. Coordinate seamlessly with internal compound management teams, external CROs, and third-party vendors to ensure timely delivery and accurate handling of research materials. Onsite presence may be required for some shipments. Data Management and Integrity: Ensure the timely and accurate upload of assay data into our primary data repository (e.G., D360, similar internal system). Maintain rigorous documentation and ensure all relevant information within the ARS is current and accurate. Contracts, Financials, and Vendor Management: Establish, review, and maintain annual Statements of Work (SOWs) and rate cards with key vendors. Monitor Purchase Orders (POs), manage change orders efficiently, and review CRO cost summaries for accuracy and compliance. Study Support Coordination: Manage the quotation process for new studies and draft study-specific SOWs. Obtain necessary internal tracking numbers (e.G., G-TRAKS) and set up new studies on external collaboration platforms (e.G., Science Exchange). CRO Communications and Relationship Management: Serve as the primary liaison for day-to-day ARS communications with external partners. Coordinate subject matter expert (SME) and CRO meetings and support the logistical implementation of new assay protocols at vendor sites. Data Analytics and Metrics Reporting: Track and analyze assay submissions, execution metrics (turnaround times, success rates) across both internal teams (TAS) and external CROs. Perform spend analytics and provide comprehensive monthly reports and key performance indicator (KPI) dashboards to management. Qualifications and Desired Experience Education: Bachelor s degree (BS) in Biology, Chemistry, or another related scientific field is highly recommended. Experience: 4-7 years of experience in biotech, pharmaceuticals, or a research operations role (Intermediate Level), specifically within assay operations, compound management, or vendor management. Note: 0-3 years is suitable for an Associate level;8+ years is suitable for a Senior level hire. Attributes: Excellent organizational skills, meticulous attention to detail, strong problem-solving abilities, and superior communication skills. Proven ability to operate independently and manage multiple projects and priorities effectively in a dynamic environment.
    $52k-72k yearly est. 6d ago
  • Manager of Operations, Commissioner%27s Office

    Commonwealth of Massachusetts 4.7company rating

    Operations coordinator job in Everett, MA

    Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Tell us about a friend who might be interested in this job. All privacy rights will be protected. The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves and where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates committed to promoting a diverse and inclusive work environment where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas. Educational Vision of the Massachusetts Department of Elementary and Secondary Education: Our educational vision describes the Department of Elementary and Secondary Education's (DESE) aspiration for elementary and secondary public education and adult basic education in the Commonwealth of Massachusetts. This vision is anchored in our commitment to high-quality teaching and learning in the Commonwealth. We will continue to work with districts, schools, and educators to promote teaching and learning that is antiracist, inclusive, multilingual, and multicultural; that values and affirms each and every student and their families; and that creates equitable opportunities and experiences for all students, particularly those who have been historically underserved. For more information on our vision, click here. The Manager of Operations, Commissioner's Office will be responsible for the creation and ownership of all Commissioner Office operational policies and functions, creation and ownership for Board of Elementary and Secondary Education (BESE) and Executive Office of Education (EOE) communication policies, management of all agency-wide processes, and direct support of the Commissioner. The incumbent supports the Commissioner and Chief of Staff by creating and owning the policies for operational structures and functions across the five workstreams/teams within the Commissioner's Office\: Internal Communication and Planning, External Stakeholder Outreach, Legislative Affairs, LEA Operations, Strategic Projects. · Develop internal policies for all Commissioner Office decision-making and dissemination processes across the five workstreams and with the Commissioner. · Create cross-functional operations procedures, structures and systems across the five work streams to ensure that all deliverables across the Commissioner's Office teams are timely, high-quality, responsive to stakeholder feedback, and meet the high expectations of the Commissioner. · Automate Commissioner's Office processes to ensure that LEAs, Legislatures, External Stakeholders, and Internal Stakeholders receive clear and consistent responses from the Commissioner and his/her designees. The incumbent creates internal policies for communication between the Agency and the Executive Office of Education and the Agency and the Board of Elementary and Secondary Education. · This role develops internal policies to manage and approve all communication to the Executive Office of Education from any Agency employee and serves as the Commissioner designee for the EOE. · All communication to the Executive Office of Education from any Agency employee is approved and coordinated through this role. · This role develops internal policies to manage and approve all communication to the Board of Elementary and Secondary Education from any Agency employee and serves as the Commissioner designee for BESE. The incumbent manages all agency-wide processes that interface with the Commissioner. · Create workflows for internal leadership groups inclusive of the Commissioner Tactical Team, Commissioner's Cabinet, DESE Senior Leadership team to ensure that senior leadership across DESE uses consistent and timely decision-making processes to accelerate agency actions. · Create all agency-wide budgetary, strategic, communications workflows that require coordination with and approval by the Commissioner · Manage and coordinate all-staff meetings, events and engagements on behalf of the Commissioner · The role acts as a key advisor and problem-solver, helping ensure alignment across departments while handling sensitive information in a fast-paced environment. The incumbent will also be responsible for direct support of the Commissioner and his/her calendar. · Managing the Commissioner's schedule that is comprised of meetings, functions, events, public appearances and interviews, as well as preparing and briefing the Commissioner for scheduled events. · Reporting directly to the Chief of Staff and working closely with other Commissioner's Office staff, the incumbent of this position will further be responsible for managing the Commissioner's travel arrangements and schedule on a daily basis. · This individual will be responsible for strategically managing the Commissioner's time by coordinating a complex calendar, prioritizing high-level internal and external engagements. The manager will exercise sound judgment, discretion, and a deep understanding of the Commissioner's priorities to support timely decision-making and maintain strong relationships with key stakeholders. · Other duties in the Commissioner's office include copy editing letters and processing letters/documents requiring the Commissioner's signature, answering the Commissioner's phone line, processing and record keeping of legislative reports, tracking and distributing US postal mail received in office, compiling and populating the Executive Office of Education tracker for external engagements across Cabinet. · Create and manage internal policies for communication between the Agency and the Executive Office of Education and the Agency and the Board of Elementary and Secondary Education. Manage and organize operations across the five workstreams in the Commissioner's Office. · Coordinate cross-departmental projects, track key priorities, prepare briefing materials, reports, scripts, and presentations, support crisis response, and help ensure timely execution of critical initiatives while promoting accountability and collaboration across teams. The incumbent supports the development of internal and external policy by conducting research, analyzing data, and engaging stakeholders to ensure that policies are clear, effective, and aligned with organizational goals and regulatory requirements. · Manage the Commissioner's calendar and scheduling priorities to align with strategic goals, ensuring smooth coordination of meetings, events, school and district visits, and public engagements, as well as managing the agency's official “Weekly Tracker” for EOE review. · Oversee all logistical aspects of the Commissioner's day to day elements, travel, event planning, and other engagements, including itinerary development, coordination, expense reporting, logistics, etc. and ensure the Commissioner is fully prepared for events and meetings by compiling/composing agendas, briefing materials, reviewing communications, proofreading documents, creating slides, and reviewing materials for accuracy and alignment with agency goals. · Manage agency-wide processes that interface with the Commissioner, inclusive of Commissioner Tactical Team, Commissioner's Cabinet, Senior Leadership Team, and all-staff meetings. · The position will report to the Everett office 5 days/week and will be responsible for setting up zoom/conferences in the Commissioner's office, welcoming internal and external guests for Commissioner's meetings, and preparing daily meeting materials/binder for the Commissioner each week/day. · Strong organizational, communication, and leadership skills are essential. · Other duties, as assigned. · Based on assignment, travel throughout the Commonwealth maybe required. The position will report to the Everett office 5 days/week. Questions regarding this posting or the application process should be referred to Maureen O'Brien @ maureen.t.o'************** Preferred Qualifications: o Strong leadership and management skills to support and coordinate with staff, manage projects, and drive results; o Exceptional written and verbal communication skills, strong and attention to detail are critically important; o Knowledge of the principles, practices, and correct usage of the English language including grammar, spelling, sentence structure, and punctuation; o Demonstrated experience to write concisely, express thoughts clearly, and develop ideas in logical sequence; o Demonstrated experience to maintain an organized work environment while guaranteeing the highest level of quality in all work performed; o Demonstrated experience organizing and maintaining Outlook calendar schedules for executive or senior staff; o Ability to adjust to changing situations and to meet emergency or changing program or production requirements; o Ability to understand the provisions of the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing the agency's operations and activities (Educational Reform Act of 1993); o Willingness to work varied shifts and/or irregular hours as requested by the Commissioner; o Ability to work in person 5 days/week; o Ability to deal tactfully with others, establish rapport with high level executives and manage matters that are confidential and/or time sensitive in nature; o Prior experience supporting multiple managers; o Excellent interpersonal and customer service skills, including the ability to build relationships with peers, work collaboratively with DESE staff, EOE agencies, and other state staff and stakeholders; o Strong organizational and critical thinking skills as well as attention to detail and commitment to quality and accuracy; o Ability to work independently and as a member of a diverse team of internal and external professionals; o Excellent working knowledge of MS Office applications and Outlook.
    $35k-60k yearly est. Auto-Apply 60d+ ago
  • Healthcare Administrative Coordinator

    Monument Staffing

    Operations coordinator job in Boston, MA

    A top Boston hospital is seeking an administrative coordinator to support a busy surgeon. This is an excellent opportunity for individuals looking to jumpstart their healthcare administration career within an organization that prioritizes employee growth and development! Responsibilities: Manage patient and surgeon scheduling, ensuring seamless coordination. Handle billing and reimbursement processes accurately and efficiently. Oversee calendar management, travel arrangements, and office operations. Organize materials for meetings, presentations, and national conferences. Serve as a point of contact for visitors, medical students, and external partners. Support office operations by ordering supplies, maintaining records, and handling correspondence. Provide coverage for other administrative team members as needed. Participate in departmental meetings and assist with special projects as needed. Qualifications: Bachelor's degree required, ideally in healthcare management, health policy, or a related field. At least one year of customer service experience or experience in a healthcare setting preferred but not required. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information with discretion. This is a great opportunity to gain hands-on experience in healthcare administration and grow within a renowned hospital system. If you are detail-oriented and eager to support high-level medical professionals, apply today.
    $40k-58k yearly est. 2d ago

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