What does an operations development manager do?
An operations development manager is in charge of overseeing the development projects in a company, ensuring efficiency and smooth workflow. They manage and work closely with development teams, aiming to optimize the daily operations and provide solutions against problem areas. Among their responsibilities include setting goals and guidelines, establishing budgets and schedules, performing research and assessments, identifying the strengths and weaknesses of current operations, and developing strategies to accomplish various tasks. Moreover, as a manager, it is essential to monitor the progress of all functions while implementing the company's policies and regulations.
Operations development manager responsibilities
Here are examples of responsibilities from real operations development manager resumes:
- Lead development efforts with aggressive time-lines on many web-base java projects in a dynamic environment concluding in successful on-time deliveries.
- Monitor budgets and payroll records; review financial transactions to ensure food and expenditures are within budget.
- Provide leadership in the area of personnel, payroll, labor relations, training, and affirmative action.
- Establish import and export procedures and systems base on FDA and other regulatory compliance including certificate to foreign governments.
- Knock down boundaries between development, QA, and operations thus allowing a better culture of accountability in the organization.
- Determine the operational logistics and schedules for potential client programs.
- Orchestrate comprehensive daily processes across multiple functional areas to meet company standards for logistics planning and program implementation.
- Design company website, PowerPoint presentation, brochure, profile, machinery list & factory production capacity information for marketing purposes.
- Obtain network approval for Medicare SNP market expansion into several regions.
- Perform ongoing power analysis/management and thermal imaging to ensure reliability of power generation/distribution and HVAC systems.
- Design and engineer station sortation layout to maximize productivity and to integrate new home delivery process in station during holiday season.
Operations development manager skills and personality traits
We calculated that 14% of Operations Development Managers are proficient in Continuous Improvement, Database, and Project Management. They’re also known for soft skills such as Leadership skills, Management skills, and Problem-solving skills.
We break down the percentage of Operations Development Managers that have these skills listed on their resume here:
- Continuous Improvement, 14%
Increased organizational effectiveness by continuous improvement of metrics and their reporting in real-time and available 7x24.
- Database, 9%
Designed and developed online employee database / biography system including LDAP-based auto updating capabilities to enable user upload of custom data.
- Project Management, 9%
Identified and initiated business development strategies using technology vehicles such as Donor Perfect and project management software.
- Java, 7%
Led development efforts with aggressive time-lines on many web-based java projects in a dynamic environment concluding in successful on-time deliveries.
- Cloud Computing, 6%
Led data center migrations and cloud computing services for banking applications.
- CRM, 6%
Utilized Sugar CRM to increased new membership by 25% within 15 months.
Common skills that an operations development manager uses to do their job include "continuous improvement," "database," and "project management." You can find details on the most important operations development manager responsibilities below.
Leadership skills. One of the key soft skills for an operations development manager to have is leadership skills. You can see how this relates to what operations development managers do because "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Additionally, an operations development manager resume shows how operations development managers use leadership skills: "provided leadership in the area of personnel, payroll, labor relations, training, and affirmative action. "
Problem-solving skills. operations development managers are also known for problem-solving skills, which are critical to their duties. You can see how this skill relates to operations development manager responsibilities, because "top executives need to identify and resolve issues within an organization." An operations development manager resume example shows how problem-solving skills is used in the workplace: "initiated, designed and developed filemaker pro database solutions to manage client projects, video archives and invoicing systems. "
Time-management skills. operations development manager responsibilities often require "time-management skills." The duties that rely on this skill are shown by the fact that "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." This resume example shows what operations development managers do with time-management skills on a typical day: "utilized proven project management tools and implementation methodology to ensure project remained on time and within budget. "
Communication skills. Another crucial skill for an operations development manager to carry out their responsibilities is "communication skills." A big part of what operations development managers relies on this skill, since "top executives must be able to convey information clearly and persuasively." How this skill relates to operations development manager duties can be seen in an example from an operations development manager resume snippet: "managed multiple software development life cycles for telecommunications circuit management systems that i previously developed. "
The three companies that hire the most operations development managers are:
Compare different operations development managers
Operations development manager vs. General manager of operations
General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.
There are some key differences in the responsibilities of each position. For example, operations development manager responsibilities require skills like "database," "project management," "java," and "cloud computing." Meanwhile a typical general manager of operations has skills in areas such as "customer service," "develop team," "oversight," and "personnel processes." This difference in skills reveals the differences in what each career does.
The education levels that general managers of operations earn slightly differ from operations development managers. In particular, general managers of operations are 5.4% less likely to graduate with a Master's Degree than an operations development manager. Additionally, they're 1.0% less likely to earn a Doctoral Degree.Operations development manager vs. Manager, center operations
The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.
Each career also uses different skills, according to real operations development manager resumes. While operations development manager responsibilities can utilize skills like "database," "java," "cloud computing," and "crm," managers, center operations use skills like "infrastructure," "osha," "standard operating procedure," and "quality standards."
On average, managers, center operations earn a lower salary than operations development managers. Some industries support higher salaries in each profession. Interestingly enough, managers, center operations earn the most pay in the manufacturing industry with an average salary of $68,400. Whereas operations development managers have higher pay in the media industry, with an average salary of $130,148.In general, managers, center operations achieve similar levels of education than operations development managers. They're 4.7% less likely to obtain a Master's Degree while being 1.0% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for operations development managers in the next 3-5 years?
Eric Olsen
Professor, Industrial Technology and Packaging, Orfalea College of Business
Operations development manager vs. Customer service/operations manager
A customer service/operations manager is primarily in charge of spearheading and overseeing the efforts of a customer service team, ensuring efficiency and client satisfaction. Their responsibilities include setting goals and objectives, establishing guidelines and schedules, managing the employees, creating new programs for customers, and developing strategies to optimize customer service operations. They may also participate in reaching out to clients through calls and correspondence, resolving issues promptly and professionally. Furthermore, as a manager, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from operations development manager resumes include skills like "continuous improvement," "database," "project management," and "java," whereas a customer service/operations manager is more likely to list skills in "customer satisfaction," "customer service," "performance reviews," and "customer care. "
Customer service/operations managers earn the highest salary when working in the finance industry, where they receive an average salary of $67,456. Comparatively, operations development managers have the highest earning potential in the media industry, with an average salary of $130,148.When it comes to education, customer service/operations managers tend to earn lower degree levels compared to operations development managers. In fact, they're 9.8% less likely to earn a Master's Degree, and 1.5% less likely to graduate with a Doctoral Degree.Operations development manager vs. Operations manager, district
A district operations manager is a managerial professional who manages the daily operations of stores within the assigned district as well as provides support to managers in ensuring quality and budget performance. The district operations manager must work with the store management to create and implement action plans to address deficiencies discovered during a store audit. They are required to evaluate areas of operational concern and provide support during the implementation of solutions. District operations managers must also create a cooperative environment between operations and sales departments to motivate all employees to enhance customer service.
Even though a few skill sets overlap between operations development managers and operations managers, district, there are some differences that are important to note. For one, an operations development manager might have more use for skills like "continuous improvement," "database," "project management," and "java." Meanwhile, some responsibilities of operations managers, district require skills like "oversight," "performance reviews," "succession planning," and "team training. "
In general, operations managers, district earn the most working in the retail industry, with an average salary of $87,812. The highest-paying industry for an operations development manager is the media industry.The average resume of operations managers, district showed that they earn lower levels of education compared to operations development managers. So much so that theyacirc;euro;trade;re 9.2% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 1.3%.Types of operations development manager
Updated January 8, 2025
