Director Therapy Operations
Operations director job in Stone Ridge, VA
Director of Therapy Operations Career Opportunity
Highly regarded and esteemed for your Director of Therapy Operations expertise
Are you a dedicated and experienced leader in Therapy, seeking a career opportunity that allows you to make a meaningful impact close to both your home and your heart? As the Director of Therapy Operations at Encompass Health, you'll shape the future of patient care and contribute to the health of your local community. This role harmonizes your professional ambitions with a commitment to positive impacts in patients' lives. As a strategic leader, you'll oversee the organization, development, and supervision of Therapy Operations, ensuring the highest quality care while adhering to standards. With access to cutting-edge equipment and technology, join a team that values teamwork, support, and inclusiveness in delivering impactful outcomes.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuing education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Become the Director of Therapy Operations you've always aspired to be
Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable for their respective roles and responsibilities.
Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options. Develop and support clinical affiliations and relationships with educational institutions.
Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments.
Possess in-depth knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements, and apply them to program operations and departments. Educate and communicate updates and changes in standards to the staff and advise the CEO on the needs required for effective program operation and implementation.
Provide patient care.
Celebrate the accomplishments and victories of our dedicated staff and patients along the way.
Qualifications
Current State license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
BLS (CPR) required or must be obtained within 30 days of hire within this role.
Bachelor's Degree or higher from an accredited therapy program.
Additional training with a Master's or Doctorate degree in professional or management area is preferred.
Minimum of five years of rehabilitation experience, including two years in a management role, is required.
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Director of Distribution
Operations director job in Washington, DC
As a senior leader in distribution operations, you will be responsible for overseeing logistics, warehousing, and cross-functional coordination to support business growth. You'll lead a dedicated team, enhance operational systems, and promote a culture of accountability, collaboration, and continuous improvement aligned with the organization's values.
Responsibilities:
Operational Leadership: Provide strategic direction and hands-on leadership to warehouse and logistics teams, ensuring alignment with daily performance goals and long-term business objectives.
Process Optimization: Architect and refine scalable logistics and warehousing processes that consistently exceed customer expectations and support enterprise growth.
Culture & Engagement: Champion a values-driven culture that promotes ownership, collaboration, and operational excellence across all departments.
Cross-Functional Alignment: Partner with internal stakeholders across Sales, Purchasing, IT, Finance, and HR to ensure seamless execution of strategic initiatives.
Strategic Planning: Design and implement warehouse storage and handling strategies that support future scalability and efficiency.
Vendor Management: Lead the selection and negotiation of third-party logistics providers, ensuring alignment with service standards and strategic priorities.
Technology Enablement: Collaborate with leadership to deploy advanced technologies that enhance productivity, automation, and data-driven decision-making.
Agile Execution: Navigate competing priorities with agility, maintaining focus on high-impact outcomes in a dynamic operational environment.
Experience:
5+ years of distribution experience leadership
Proven success managing large-scale distribution centers, including automated and G2P systems.
Deep expertise in logistics, warehousing, and centralized distribution operations.
Demonstrated ability to lead change, standardize processes, and build high-performance teams.
Experience in environments recognized for continuous improvement and operational excellence.
Strong background in warehouse design and equipment optimization.
Exceptional communication and stakeholder engagement skills across all organizational levels.
Proficiency in data analytics.
Ability to thrive in a fast-paced, multi-functional setting.
Physical & Work Environment:
Ability to perform physical tasks including lifting up to 50 lbs, operating powered industrial trucks, and navigating warehouse environments.
Comfortable working in both office and warehouse settings.
Training provided for equipment operation and safety compliance.
Chief Administrative Officer
Operations director job in Bethesda, MD
Chief Administrative Officer - Construction
Industry: Building Construction / Skilled Trades
Lead. Integrate. Transform.
Our client-a respected, well-established contractor with over 100 years of proven success-is seeking a Chief Administrative Officer (CAO) to join their executive leadership team. Known for tackling complex projects and delivering excellence, this organization values integrity, collaboration, and long-term growth.
Why This Role Matters
As CAO, you'll report directly to the President and play a pivotal role in shaping the company's administrative backbone. You'll lead and integrate critical functions-Business Management, HR, IT, Marketing, and Office Operations-to ensure operational efficiency and strategic alignment across the organization.
This is an on-site leadership position designed for real-time collaboration with executives, staff, and partners.
What You'll Do
Drive strategic leadership across all administrative departments.
Partner with executives to set goals, monitor performance, and align operations with business objectives.
Oversee policies, compliance, and risk management for a highly regulated industry.
Optimize systems for efficiency, productivity, and growth.
Manage insurance programs and ensure regulatory compliance.
Collaborate with IT vendors to maintain secure, high-performing digital infrastructure.
Represent the company at industry events to strengthen visibility and partnerships.
What We're Looking For
Education: Bachelor's in Business Administration or related field (Master's preferred).
Experience: 10-15 years in senior administrative or operational leadership, ideally in construction.
Proven success in strategic planning, organizational development, and system optimization.
Strong financial acumen, risk management expertise, and leadership skills.
Advanced proficiency in Microsoft Office and financial systems.
What's in It for You
Competitive base salary + bonus + profit-sharing
Comprehensive health benefits (Medical, Dental, Vision)
401(k) with company match
Life Insurance
Generous PTO & Paid Holidays
Ready to take the next step in your leadership career?
Apply today or reach out for a confidential conversation.
David O'Connor
Managing Director
Highland Consulting Group
************
DTO1698
Regional Manager, Mission Critical
Operations director job in Herndon, VA
Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.
Overview:
Responsible for a broad spectrum of duties, covering all aspects of the Mission Critical business unit, including, client relationships, financial management, project oversight, estimating, sales, project planning, cost management, cost estimating, forecasting, time/labor management, quality management, contract administration, and safety management. The Regional Manager is responsible for ensuring that all aspects of the business unit are continuingly monitored kept in line with the business planning process. Manages overall project planning, scheduling, resource allocation, project specific estimating, submittal/RFI procurement, document control, constructability resolutions, aspects of project accounting, project specific purchasing and safety, while providing technical direction and ensuring compliance with quality standards.
Duties & Responsibilities:
Leadership & Management
Lead and mentor a team of project managers, estimators, and support staff.
Foster a collaborative, high-performance culture within the Mission Critical business unit.
Strategic Planning
Develop and implement strategic plans to achieve business goals and expand market presence with Suffolk and external clients.
Analyze market trends to identify opportunities for growth and service diversification.
Build and execute annual business plans aligned with strategic objectives.
Project Oversight
Oversee planning, execution, and closeout of General Requirements, All Access, and Special Projects, ensuring adherence to budgets, schedules, and scope execution.
Conduct regular site visits to monitor progress and address issues proactively.
Coordinate with vendors, subcontractors, labor teams, and material providers.
Client Relationship Management
Serve as the primary point of contact for all client deliverables and emerging opportunities.
Build and maintain strong relationships with clients, subcontractors, and suppliers.
Identify and pursue new business opportunities through networking and negotiations.
Financial Management
Prepare and manage project budgets alongside project teams.
Analyze financial performance and implement improvements to enhance profitability.
Oversee the Mission Critical WIP, P&L, and annual business plan.
Safety
Ensure compliance with all industry regulations, safety standards, and company policies.
Champion a culture of safety and risk management across all operations.
Estimating & Sales
Ensure timely and accurate estimate preparation.
Partner with client preconstruction teams to maximize opportunities.
Travel Requirements
Willingness to travel to ensure projects are operating smoothly and effectively.
Qualifications:
Bachelor's degree in Engineering, Construction Management, or a related field.
Strong concrete construction knowledge and analytical skills preferred.
Ability to read and interpret project plans and specifications.
Robust experience in project planning, forecasting, and cost estimating.
Proficiency with Microsoft Office, digital takeoff software, Bluebeam, On-Screen Takeoff, AutoCAD, Microsoft Project, and Timberline.
Strong understanding of the critical importance of project safety.
Excellent communication, organizational, and time-management skills.
Ability to effectively plan, organize, schedule, and make sound decisions based on evolving information.
Ability to work and contribute in a professional, team-oriented environment.
Willingness and ability to wear multiple hats (PM, APM, Assistant Estimator, Assistant BIM, etc.).
Ability to travel to other regions as needed.
Working Conditions:
Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking.
EEO Statement:
Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.
Director of Change Management
Operations director job in McLean, VA
NO WEST COAST CANDIDATES
PREFER DC OR CHICAGO AREA
The Director of Change Management leads enterprise-wide initiatives to drive organizational transformation, ensuring successful adoption of strategic changes across people, processes, and technology. This role partners with senior leadership to develop and execute change strategies that align with business goals, foster employee engagement, and minimize resistance. This role operates at the intersection of strategy, operations, and culture-driving transformation that aligns with business objectives and enhances organizational agility.
JOB ROLES AND RESPONSIBILITIES:
Strategy & Leadership
Develop and implement a comprehensive change management framework, methodology, and toolkit for the organization.
Serve as a trusted advisor to senior leadership, providing guidance on organizational readiness and transformation strategies aligning initiatives with strategic priorities.
Lead a team of change management professionals, providing direction, mentorship, and capability development.
Change Program Execution
Partner with project sponsors and program leaders to integrate change management plans into major initiatives.
Conduct change impact assessments, stakeholder analyses, and readiness assessments to design targeted strategies.
Develop and execute communication strategies that articulate the vision, benefits, and impact of change to drive awareness and adoption.
Provide input into creation of training programs and learning materials to support adoption.
Establish metrics and feedback mechanisms to measure change adoption and adjust strategies as needed.
Stakeholder & Employee Engagement
Build strong relationships with business leaders and functional teams to champion cultural alignment with organizational goals and create sponsorship or change efforts.
Foster a culture of agility, adaptability, and continuous improvement.
Act as a liaison between leadership and employees to ensure transparent and consistent messaging.
Serve as a trusted advisor to senior leaders on change readiness and risk mitigation.
Governance & Continuous Improvement
Establish governance for enterprise-wide change initiatives to ensure alignment with strategic priorities.
Monitor and report on the effectiveness of change management efforts, providing insights and recommendations to leadership.
Continuously refine methodologies and tools to improve organizational change capability.
Ensure compliance with HIPAA regulations and requirements.
Demonstrate Company's Core Competencies and values held within.
Please note due to the exposure of PHI sensitive data - this role is considered to be a Low Risk Role.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
The Director of Change Management holds accountability for designing, executing, and sustaining strategic change initiatives that impact people, processes, and technology across the organization. The scope includes oversight of change governance, communication planning, and measurement of change effectiveness. The role requires strategic vision, operational discipline, and executive influence to guide the organization through complex transformations including HCM implementations, digital initiatives, and M&A integrations.
JOB REQUIREMENTS (Education, Experience, and Training):
Bachelor's degree in business, Organizational Development, or related field (Master's preferred).
10+ years of experience in change management, organizational development, or transformation leadership.
Proven track record of leading large-scale enterprise change initiatives in complex organizations.
Strong knowledge of change management methodologies (e.g., Prosci, Kotter, ADKAR). Certification would be a plus.
Exceptional communication, facilitation, and stakeholder management skills with executive presence.
Strategic mindset with ability to link change management to business outcomes.
Experience in managing cross-functional teams and influencing at all levels.
Ability to lead, coach, and develop a high performing team.
Ability to influence and drive alignment at the executive level.
Ability to travel 15-20%.
Experience in HCM Implementations, digital transformation, and mergers & acquisitions.
Familiarity with project management tools and agile methodologies.
Strong analytical skills and comfort with data-driven decision-making.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Director of Support Services
Operations director job in Bowie, MD
PEAKE Technology Partners an Omega Systems Company is seeking a strategic, people-centered, and operationally driven Director of Support Services to lead our client support organization through its next stage of growth and transformation. This leader will shape the vision, systems, and culture that deliver an exceptional support experience for healthcare practices across the U.S.
In this role, you will own the performance, scalability, and continuous improvement of all support operations. You will lead a talented team of managers, engineers, and specialists while driving the innovation, accountability, and structure required for a high-performing MSP environment.
If you are energized by building strong teams, improving processes, and creating an environment where customers feel truly cared for, this role offers a rare opportunity to make a meaningful impact.
Key Responsibilities:
Develop and execute the strategic vision for Support Services to align with PEAKE's company objectives, healthcare-focused mission, and long-term growth goals.
Build a scalable support organization by maturing systems, workflows, processes, and standards that enhance efficiency and service consistency.
Lead, coach, and develop managers and team leads, strengthening leadership capability, accountability, and operational maturity across all support teams.
Drive innovation in support delivery by identifying opportunities for automation, AI enablement, self-service, and knowledge-centered service practices.
Own core support performance metrics (CSAT, SLAs, response and resolution times, first-contact resolution, backlog management) and use data to inform decisions.
Identify trends, risks, and operational gaps through data analytics, feeding insights into strategic planning and resource allocation.
Partner closely with Client Experience, TAMs, Professional Services, Security, and Hosted Services to ensure seamless collaboration and clear ownership across the customer lifecycle.
Champion the customer's voice by bringing feedback, patterns, and improvement opportunities to executive leadership and driving cross-functional solutions.
Oversee budgeting, headcount planning, tools, and vendor relationships to ensure the support organization has the resources required to scale effectively.
Ensure all support operations adhere to HIPAA, ISO 27001/9001, and internal information security standards.
Lead transformation and continuous improvement initiatives to increase efficiency, reliability, and service quality.
Implement operational controls and reporting structures that drive accountability, predictability, and high performance.
Support organizational design, talent development, and succession planning to build a strong and sustainable support leadership pipeline.
Collaborate with leadership to prioritize initiatives, remove roadblocks, and execute quarterly and annual business objectives.
Represent the Support Services function in executive forums, helping shape company strategy, service delivery models, and customer experience priorities.
Qualifications:
A strong candidate will bring:
10+ years of IT support, MSP, or operations leadership experience, including 3-5 years at the senior manager or director level.
A proven track record in building high-performing support teams and scaling service operations.
Strong process-engineering and system-thinking skills.
Experience with automation, AI-enabled service delivery, and modern support tools (RMM, PSA, ticketing, knowledge management).
Excellent communication and executive presence.
Financial acumen and confidence managing budgets, vendors, and resource plans.
Experience in regulated environments (HIPAA, ISO) is a plus.
Measures of Success:
CSAT ≥ 90% with a strong upward trend in customer sentiment.
Improved operational efficiency.
Consistent achievement of SLAs.
Visible improvement in team culture and leadership maturity.
Execution of quarterly and annual strategic priorities aligned with PEAKE's business plan.
Operations Manager DC
Operations director job in Washington, DC
We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial Management
Manage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
Customer Service & Operations Support (BAC)
Operations director job in Washington, DC
Join Our Team as a Branch Administrative Coordinator!
Are you a detail-oriented multitasker with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where your organizational skills and proactive approach make a real impact? If so, we want you to be our next Branch Administrative Coordinator (BAC)!
Be the Backbone: You'll play a pivotal role in ensuring our branch operations run like a well-oiled machine.
Client Champion: Manage client tickets, handle service requests, and maintain accurate records in our CRM.
Support Hero: Provide essential support to our technicians and branch management, ensuring customer satisfaction and operational success.
What You'll Do:
Service & Technician Coordination:
Assign client tickets to technicians and assist with mapping, routing, and scheduling.
Handle incoming service requests via phone, email, or online portal.
Review daily reports, batch tickets, and ensure quality control.
Account & Billing Management:
Create and update client accounts, manage billing and invoicing, and handle collections.
Conduct monthly closing procedures and log service issues and requests.
Documentation & Compliance:
Ensure technician licensing is up-to-date and maintain compliance documentation.
Keep service binders organized and up-to-date.
Technical & Administrative Support:
Provide first-tier technical support for our logbook and customer portal.
Manage office supplies, equipment, and mail.
Branch Manager Support:
Assist with payroll, inventory management, and reporting.
What you'll get working here:
Salary: $20-25/hr to start (depending on experience) plus performance bonuses and sales commissions
On-the-job training and development
Pride in your work and the Sprague mission
A supportive team environment based on family values
Unlimited growth opportunities, with continuing education and leadership training
Health, Vision, Dental Insurance within 30 days of hire
401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
Paid time off: Personal time available day 1, holiday and vacation time after 90 days
Childcare assistance and college savings plan
Ready to Make a Difference?
If you're ready to take on a role where your contributions are valued and you can grow with us, apply today! Join us in delivering exceptional service and ensuring our branch operates at its best.
Apply Now and Be Part of Our Success!
Requirements:
What We're Looking For:
Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service.
Organizational Guru: Your attention to detail and ability to juggle multiple tasks will be key.
Tech-Savvy: Comfortable with CRM systems and basic technical support.
Proactive Problem Solver: You anticipate needs and tackle challenges head-on.
Team Player: You work well with others and support your team to achieve common goals.
Must haves for this job:
High school diploma or equivalent
Nice to haves for this job:
2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers
1+ year experience in account management, credit & collections
Pre-Hire Screening Requirements:
5+ years Satisfactory Motor Vehicle Record
Criminal Background Check: Federal, State, County
5-Panel Drug Screen
All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.
Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Detailed Job Description:
Position Title : Branch Administrative Coordinator - Idaho Falls Branch
Department : Operations
Reports to : Branch Manager
FLSA Status : Non-Exempt
EEOC Class : Administrative Support Workers
Salary : Range specific to branch, 3% annual bonus subject to annual goal
Position Summary:
The Branch Administrative Coordinator (BAC) plays a crucial role in ensuring the smooth operation of branch activities. This position is primarily responsible for managing client tickets, handling service requests, and maintaining accurate records in Sprague's CRM. Additionally, the BAC oversees account management, billing, and invoicing, while providing essential support to technicians and branch management. By efficiently handling administrative tasks and supporting branch operations, the BAC significantly contributes to customer satisfaction and the overall success of the branch.
Essential Duties & Responsibilities:
Service & Technician Coordination:
Ensure all clients tickets are assigned to technicians in Sprague's CRM, as outlined by Branch Management.
Assist managers and technicians with mapping, routing, and assignment of accounts and service calls; Post On-Call schedule.
Answer incoming service requests by multi-line phone, email, or online portal.
Review daily messaging reports (MTO) from prior day(s) regarding accounts & updates; reporting and/or acting on information as needed.
Conduct daily batching of tickets; Inspect and quality check technician reports and paperwork, resolve and escalate issues, and file records accurately.
Review call backs and after hours calls from clients; escalate and act on information as needed.
Account & Billing Management:
Create accounts and update records as new accounts are sold or modified.
Conduct account billing and invoicing activities, including special billing requirements, outbound collection calls, processing credit cards and cash payments, resending invoices, escalating payment issues to managers, documenting activities and agreements.
Conduct monthly closing procedures for Branch.
Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken.
Documentation & Compliance:
Ensure renewal and documentation of technician licensing; create & update smart pages.
Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken.
File branch compliance documentation and maintain service binders.
Technical & Administrative Support:
Provide first-tier technical support for the logbook and customer portal.
Maintain and organize office supplies, equipment, and records; send & receive mail & deliveries.
Branch Manager Support:
Payroll: Review technician timecards and communicate corrections to Branch Manager.
Inventory: Order pesticides; track product and equipment inventory, manage orders, check-in and organize deliveries.
Reporting: Run, manage, and deliver reports according to schedule and audience.
Other duties as assigned.
Job Requirements:
High school diploma or GED
Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making
Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values
Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines
Ability to adapt quickly and work effectively in a fast-paced office environment
Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate
Attention to detail and ability to recognize and correct errors and inconsistencies
Ability and aptitude with Microsoft Office Suite, scheduling and mapping software, billing systems, and web-based portals and other technology necessary for successful day-to-day functioning in a business environment; ability to learn new software quickly.
Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks
Preferred Qualifications:
2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers
Environment and Physical Demands:
Frequently sitting at a desk to operate a computer, telephone, and other office equipment
Constantly communicating with internal and external customers by telephone, in-person, and over email
Frequently walking, reaching, and/or stooping to access equipment and supplies
Frequently lifting up to 50lbs
Disclaimer:
W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Equal Employment Opportunity:
Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.
Compensation details: 20-25 Hourly Wage
PI7cac8e9caa99-30***********7
Director, Audit- Global Payment Network
Operations director job in Washington, DC
Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise.
We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution.
Responsibilities:
Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities.
Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations.
Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management.
Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams.
Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality.
Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables.
Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role.
Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment.
Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business.
Deliver appropriate, succinct and organized information, tailoring communication style to audience.
Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines.
Here's what we're looking for in an ideal leader:
You are a critical thinker who seeks to understand the business and its control environment.
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes.
You possess a relentless focus on quality and timeliness.
You prioritize achievement of the team's collective goals.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Travel Expectations:
The associate will be expected to travel an average of 10-15% of the time.
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting.
Basic Qualifications:
Bachelor's Degree or military experience
At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry
At least 5 years of people management experience
At least 3 years of experience managing audit engagements
Preferred Qualifications:
Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration
5+ years of experience leading audits and performing the auditor-in-charge role
5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations
2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments.
2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience.
Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical
Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical
McLean, VA: $263,900 - $301,200 for Director, Cyber Technical
New York, NY: $287,800 - $328,500 for Director, Cyber Technical
Plano, TX: $239,900 - $273,800 for Director, Cyber Technical
Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical
Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
Tier One Site Operator (2nd Shift)
Operations director job in Springfield, VA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
TS/SCI with Poly - Current
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
RTX seeks an Operator to join a high-performing team at the heart of an important US government function which helps the nation meet its national security strategy. The selected candidate will be a team member on a high-performing Operations and Sustainment team, embedded on-site, with customer presence, for a system considered mission critical by the government. The team is responsible for successful 24x7 operations of the system, with very detailed assistance to additional parts of the system.
This position is expected to be a weekday second shift position (2:00pm - 10:00pm) with one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked, employee can select three days off of their choosing the following week.
What You Will Do
Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action.
Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations.
Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.
Qualifications You Must Have
Typically requires a Bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience.
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Prior experience with Linux.
Qualifications We Prefer
Security+ certification.
Experience in the Intelligence Community (IC).
Familiar with technical documentation.
Comfortable performing normal duties collocated with the customer and other operations center residents.
Proven ability in strong customer support.
Strong team player with good communications and detailed problem tracking for system reports.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Not Relocation Eligible.
Eligible for employee referral.
This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyTier One Site Operator (2nd Shift)
Operations director job in Springfield, VA
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
TS/SCI with Poly - Current
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
RTX seeks an Operator to join a high-performing team at the heart of an important US government function which helps the nation meet its national security strategy. The selected candidate will be a team member on a high-performing Operations and Sustainment team, embedded on-site, with customer presence, for a system considered mission critical by the government. The team is responsible for successful 24x7 operations of the system, with very detailed assistance to additional parts of the system.
This position is expected to be a weekday second shift position (2:00pm - 10:00pm) with one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked, employee can select three days off of their choosing the following week.
What You Will Do
* Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
* Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action.
* Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations.
* Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.
Qualifications You Must Have
* Typically requires a Bachelor's in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience.
* Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
* Prior experience with Linux.
Qualifications We Prefer
* Security+ certification.
* Experience in the Intelligence Community (IC).
* Familiar with technical documentation.
* Comfortable performing normal duties collocated with the customer and other operations center residents.
* Proven ability in strong customer support.
* Strong team player with good communications and detailed problem tracking for system reports.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Not Relocation Eligible.
Eligible for employee referral.
This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyCredLens Director, Operations and Strategic Projects
Operations director job in Washington, DC
As the Director, Operations & Strategic Projects at CredLens, you will play a pivotal role in driving operational excellence, applied research, and strategic projects across the organization. This role blends research analysis, project management, and organizational strategy to accelerate the growth and impact of CredLens - a national data trust committed to delivering verified outcomes for non-degree credentials.
You will serve as a connector between research, strategy, and operations, ensuring projects are effectively scoped, executed, and aligned with the organization's mission. The ideal candidate thrives in a startup environment, balances analytical rigor with hands-on execution, and brings exceptional communication and organizational skills to a rapidly evolving team.
CredLens is building a nonprofit national data trust focused on verified outcomes for non-degree credentials. The effort is an initiative launched by the Strada Education Foundation in 2024. CredLens will deliver actionable insights and power ongoing research for industry-based, professional, and workforce credentials.
CredLens is designed to fill the data gap for non-degree credentials. The attainment of these credentials is growing, but there is little to no data tracking their outcomes. CredLens will offer tailored data analytics and visualizations to credential issuers, workforce training providers, philanthropic funding partnerships, and state system partnerships to support the continuous improvement of credential quality and to support informed funding and scaling decisions.
The Director, Operations and Strategic Projects has four core responsibility areas, listed below with the approximate time required.Area 1: Strategic Operations & Project Management (40%)
Lead cross-functional initiatives that align with organizational priorities - including state data collaborations, workforce policy research, and operational improvement projects.
Develop project plans, manage timelines, and ensure accountability across teams.
Build and refine organizational processes and systems to improve efficiency and scalability.
Support internal reporting, dashboards, and KPIs to track progress against strategic goals.
Area 2: Strategic Planning & Special Projects (30%)
Support leadership in developing strategic frameworks, business plans, and growth initiatives.
Coordinate high-priority initiatives and partnerships - including philanthropic funders, state systems, and postsecondary institutions.
Serve as a thought partner to senior leaders on research translation, communications, and stakeholder engagement.
Area 3: Research & Analysis (20%)
Conduct applied research on topics such as workforce Pell, credential quality, and outcomes measurement.
Translate complex data into actionable insights and narratives for internal and external audiences.
Partner with the research and data teams to design and execute studies that inform national credentialing policy and practice.
Produce briefs, memos, and presentations synthesizing findings and policy implications.
Area 4: Collaboration & Communication
Represent CredLens in cross-sector conversations with education, workforce, and data partners.
Draft high-quality materials for funders, partners, and executive communications.
Facilitate collaboration across internal teams and external stakeholders, ensuring consistent messaging and follow-through.
Education & Experience
Education: Bachelor's degree or equivalent progressively responsible experience.
8+ years of experience in operations, or strategy in education, workforce development, or related sectors.
Proven track record managing complex, multi-stakeholder projects from conception to completion.
Strong applied research skills: data interpretation, policy analysis, and translating findings into actionable insights.
Demonstrated ability to thrive in a fast-paced, startup or early-stage environment.
Skills Required
Exceptional verbal and written communication skills.
Analytical, detail-oriented, and intellectually curious.
Strong time management, prioritization, and follow-through.
Skilled in Google Workspace, Excel, data visualization, and project management tools (e.g., Asana, Monday, or Smartsheet).
Comfortable navigating ambiguity and building structure where none exists.
Mission-driven, collaborative, and grounded in values of inclusion, learning, and innovation.
$115,000 - $130,000 a year
The pay range listed is based on national compensation benchmark data and may vary depending on skills, experience, job-related knowledge, variations in cost of labor, and in some cases, geographic location. The exact job offer will be determined based on several factors such as the candidate's individual skills, qualifications and experience relative to the requirements of the role. The range displayed with the job posting represents the minimum and maximum target for new hire salaries for the position across the U.S.
The company also reviews and considers internal equity (current employee salary) when hiring new employees to the organization. The range is the expected starting base salary for someone hired into this position with room to grow professionally, including increased earning potential beyond the starting pay range. Beyond a new hire's base salary, Strada also offers all full-time employees a comprehensive employee benefit package.
Mission and Values Alignment:Committed to providing equitable pathways to opportunity through PSET, particularly for individuals who have faced significant barriers. Demonstrated alignment with CredLens' guiding values, commitment to building a strong and healthy workplace culture, and working in a collaborative environment.
Strategy and Innovation Leadership:Adept at operationalizing strategy and effectively communicating strategic endeavors within the organization and in external contexts, both verbally and in writing. Particular skill in designing annual plans, monitoring progress, and refining plans as needed. Adaptable with tolerance for ambiguity. Able to problem-solve and navigate varied viewpoints. Capacity to refine efforts based on evidence that change is needed. Ability to lead efforts to visualize and monitor change. Capability to see and support innovative ideas and opportunities across the organization, and to embed innovation within operational plans. Capabilities in taking the perspective of others and adapting an agenda and approach - toward a shared aim - accordingly.
Strategic Problem Solving: Ability to effectively utilize a hypothesis-driven approach to problem solving, with effective quantitative and communication skills. Ability to take on broad-reaching and sometimes ambiguous questions while working collaboratively and cross-functionally with Strada team members across the organization.
Execution and Operations Leadership:Ability to translate innovative, strategic ideas into tangible, actionable steps, as well as to effectively monitor progress and partner with others on identifying improvements during implementation to increase the likelihood of successful execution.
DEI Commitment:Commitment and professional experience advancing diversity, equity, and inclusion within and organization, including incorporating stakeholder perspectives in the design, implementation, and evaluation of strategic efforts.
Relationship Building and Collaborative Capabilities: Demonstrated ability to cultivate, grow, and manage positive, mutually beneficial relationships at all levels of an organization and with partners outside the organization. Strong communication, interpersonal and relationship management skills-including identifying and working through challenges-underscored by strong judgment and emotional intelligence. Proven collaborator, able to work with colleagues at all levels in the organization.
Diversity, equity, and inclusion are central to CredLens' organizational vibrancy, employee experience, and mission. We strongly encourage applicants from people of color/the global majority, immigrant, bilingual, and bicultural individuals; people with disabilities, members of the LGBTQIA2S+ and gender nonconforming communities; and people with other diverse backgrounds and lived experiences. We believe every member on the team enriches our workplace by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver critical insights and solutions.
Auto-ApplyDirector, Manufacturing Operations
Operations director job in Rockville, MD
X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page,
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. We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at
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.
Job Description
This role provides leadership for all operational activities required for manufacturing components on time and within budget, while ensuring compliance with prescribed specifications with the highest standards of quality and operational efficiency. The Director sets operational priorities, drives production efficiency and ensures that quality, safety and reliability standards are consistently achieved. While performing the duties of this job, the employee must be able to talk, hear, walk, and move consistently throughout the day. May be subject to high temperatures, noises, and vibrations from generating equipment. May be subject to the handling of and exposure to hazardous chemicals. Must be able to push, pull, move, and/or lift a minimum of 25 pounds. May be required to work in cramped spaces.
Job Profile Tasks/Responsibilities:
Plan, schedule, and direct process flow from material input through production output. Coordinate production efforts with quality, procurement, engineering, maintenance, inventory control, shipping, etc. to ensure customer deliveries arrive on time and on budget. Monitor operational metrics (KPIs), such as yield, quality, and downtime, to maintain levels of performance and to identify areas for improvement.
Manage the Measuring and Test Equipment (M&TE).
Focus on continual improvement of Conduct of Operations utilizing Six Sigma, lean manufacturing, or other recognized manufacturing improvement programs.
Coordinate production schedules with Enterprise Resource Planning (ERP) or Material Resource Planning (MRP) resources to meet daily, weekly, monthly, quarterly, and yearly targets. Implement new technologies and methodologies to increase efficiency and quality.
Lead Plan of the Day / Plan of the Week production meetings.
Work with Engineering and Research and Development to maximize automation solutions in the fuel plant to drive cost reduction and operating efficiency.
Support Safety and Health guidelines and facilitate a culture of safety that is evident in both visual observations and documented processes and procedures. Promote a healthy nuclear safety culture.
Collaborate with safety team members to ensure the production area meets all required regulatory Safety (OSHA) and Environmental (EPA Federal, State and Local) requirements and key staff are knowledgeable of those requirements through routine training.
Establish performance goals and targets. Train and coach production staff on safe and proper execution of their responsibilities. Provide feedback, evaluations, and developmental opportunities for staff members to improve skills, qualifications, and performance.
Monitor quality of all production ensuring procedural compliance and ensuring non-compliant material is addressed immediately.
Coordinate scheduling of the plant and staff workload while maximizing plant efficiency.
Ensure operators receive and maintain training to meet safety, quality, and operational requirements to minimize downtime and yield loss.
Provide input to the Facility Manager for the development of annual facility and operational capital project plans by providing ideas, data and resources.
Ensure production areas are maintained in a clean and orderly fashion by building a culture that understands and supports those activities. Lead Six Sigma, Lean, and 5S initiatives and processes.
Provide input to develop Standard Operating Procedures (SOP) and train staff.
Provide periodic updates to management outlining plant objectives and accomplishments.
Establish cost savings targets and communicate progress. Collaborate with engineering and maintenance on equipment upgrades and maintenance strategies.
Ensure proper methods, procedures, and processes support permit requirements.
Identify technical risks. Develop, implement, and manage appropriate risk mitigation strategies in a timely manner.
Quantify and analyze individual performance, equipment utilization, product quality, people utilization, inventory management, facility setup, efficiency and operating expenses for assigned areas. Assess skill training and department capability and implement advancement plans through training and/or capital investment. Track and report KPIs to senior management.
Create operating budgets and capital budgets in conjunction with other leadership team members. Manage department expense budget. Develop short and long-term cost containment/reduction strategies.
Maintain professional demeanor and behavior at all times in all forms of communication.
Perform other duties as assigned.
Job Profile Minimum Qualifications:
Bachelor's degree; equivalent work experience may substitute for a Bachelors degree.
Typically, fifteen plus years of experience in manufacturing or production in nuclear or other highly regulated industry, such as chemical or pharmaceutical, with at least five years in a supervisory or leadership role directing a high performance, manufacturing team with measurable results and improvements.
Two years' experience in the scheduling of the plant and staff workload while maximizing plant efficiency.
Experience in a plant startup.
Advanced understanding of production processes, quality control standards, and manufacturing safety protocols.
Proficiency in production management software (e.g., ERP systems) and Microsoft Office Suite (Excel, Word, etc.).
Willingness to work in a manufacturing setting with exposure to noise, machinery, and varying temperatures.
Ability to stand or walk for extended periods and occasionally lift up to 25 lbs, if necessary.
Demonstrated detailed understanding of Enterprise Resource Planning (ERP)/Material Resource Planning (MRP) systems.
Location: This role will initially work in our Rockville, MD office on a Hybrid schedule (3 days a week in office), but it will transition to 5 days a week in office at our Frederick, MD facility in the future.
Work Site Expectations: 5 days in office
Travel Expectations: 10% (as needed for project assignment)
Hours: Standard office hours are 8:00am ET to 5:00pm ET, Monday -Friday
Compensation
As required by Maryland and other applicable state law, X Energy, LLC (X-energy) lists the expected compensation range for a publicly advertised job opportunity based upon the job requirements (e.g. education/training, experience, skill sets, etc.). Individual candidates who meet the job requirements for the posted position will be offered a salary within this range based on their respective levels of education/training, experience, and other qualifications unique to them. Salary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. Please note that compensation ranges listed for US job postings reflect base salary only and do not include benefits or other incentives.
A reasonable estimate for this position at the level of experience required is:
$148,650- $247,750. The compensation for this position is comprised of base salary plus an annual short term incentive which is variable, based on scope of responsibility and achievement of goals.
Position Job Classification
Full time - Exempt
Benefits
X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
X Energy, LLC participates in E-Verify. Please visit the links below for more information about E-Verify and the protection of your Right to Work.
Right To Work Link: If you have the right to work, don't let anyone take it away (e-verify.gov)
E-Verify Participation Link: E-Verify Participation Poster English and Spanish
Auto-ApplyDirector, Manufacturing Platform Technology - Global Tech Ops
Operations director job in Gaithersburg, MD
Job Title: Director, Manufacturing Platform Technology - Global Tech OpsLocation: Gaithersburg, MD
Hybrid working ~ 3 days per week in the office location
Introduction to role
Are you ready to lead the charge in transforming AstraZeneca's manufacturing capabilities for 2030 and beyond? As the Director of Manufacturing Platform Technology, you'll be at the forefront of change, driving platform establishment across the enterprise!
The GTO Platform Lead represents a strategic cross-functional leadership role within Biologics Operations and Global Technical Operations. This position encompasses the leadership and development of a diverse, cross-functional team whilst maintaining primary accountability for strategic planning, coordination of technical leadership initiatives, and the provision of comprehensive operational support to our global technical network and key customer partnerships.
Join us in shaping the future of manufacturing technology and equipment platforms across biologics and new modalities!
Key Accountabilities:
Lead a matrixed, cross-functional team to shape and scale AstraZeneca's manufacturing technology/equipment platforms across biologics and new modalities. Partner closely with Development, Operations, Quality, Regulatory, and external manufacturers to deliver robust, flexible, and inspection-ready platforms.
Enterprise impact: Set the platform vision, standards, and roadmap; accelerate continuous manufacturing adoption; harmonize ways of working across internal sites and CMOs to improve speed, reliability, and cost to serve.
Platform strategy and standards:
Technology/Equipment Operating envelopes: Define highs/lows, critical process parameters, and control strategies for each unit operation.
Templates and playbooks: Publish platform process descriptions, tech transfer playbooks, and manufacturing technology standards that teams can use globally.
Change agility: Build comparability and “switch” strategies into equipment platforms to manage lifecycle changes with minimal disruption.
Modalities in scope:
Core: Fed-batch, intensified, microbial fermentation, and continuous mammalian bioprocessing
Emerging: Nucleic acid therapies, Antibody drug conjugates, radioconjugates, viral and gene therapies, enzyme-produced biologics, protozoan fermentation
Continuous manufacturing leadership:
Vision and adoption: Set enterprise standards and the adoption plan for end-to-end continuous processing.
Design and control: Define PAT/APC, residence-time distribution, steady-state verification, and start-up/shutdown strategies that meet global regulatory expectations.
Scale-up and launch: Guide piloting through commercial implementation; quantify business value and embed learnings across the network.
Collaboration and matrix leadership:
Co-create with partners: Work hand-in-hand with CMC, Clinical, Regulatory, QA, and site leaders to align on risk, control, and lifecycle strategies.
Network integration: Harmonize processes and capabilities across internal sites, CMOs, and acquisitions; establish clear governance, roles, and accountability.
Transparent communication: Maintain timely updates, risk escalation, and portfolio alignment across Global Tech Ops and Biologics leadership.
Technology and site enablement:
Site readiness: Working closely with tech transfer leads, Stand up technology transfers to site, define ways of working, and embed digital tools for monitoring and decision-making.
Technology Readiness: Acting along with current site leads, or in lieu of local MS&T for new sites,
Regulatory partnership:
Authoring and strategy: Co-author technical content for design control strategies that enable post-approval flexibility.
Engagement and inspection: Prepare teams and sites for regulatory interactions and inspections.
Data-driven improvement:
Data and Process Standardization: Collaborating across the enterprise, establish standards for process data and information needed to support autonomous decision making.
Performance management: Define metrics and scorecards; use feedback loops to track adoption and impact.
What Success Looks Like in This Role
Standardisation and Speed You will establish reusable platform standards that dramatically reduce development and technology transfer timelines, enabling faster delivery of life-changing medicines to patients. Your work will create scalable frameworks that eliminate redundancy and accelerate innovation across our manufacturing operations.
Continuous Adoption Leadership Drive the scaled implementation of continuous manufacturing processes, delivering measurable improvements in operational robustness, cost efficiency, and sustainability performance. You will champion pioneering manufacturing technologies that position AstraZeneca at the forefront of pharmaceutical innovation.
Network Alignment Excellence Establish consistent ways of working across all manufacturing sites and Contract Manufacturing Organisations (CMOs), implementing clear governance structures that ensure seamless collaboration and operational excellence throughout our global network.
Operational Impact Delivery Your initiatives will directly contribute to higher yields, reduced variability, and accelerated time to clinical and commercial supply, ultimately ensuring patients receive high-quality medicines more quickly and reliably.
Essential Skills/Experience
Experience: 12 years in biologics manufacturing (or 10+ with an advanced degree); 5+ years in process engineering/development; late-stage and commercial exposure.
Continuous manufacturing: Recent, hands-on leadership implementing continuous bioprocessing in a manufacturing setting.
Regulatory: Proven authoring of technical sections or leading technical regulatory strategy.
Collaboration: Strong record of leading matrix teams and influencing across internal customers and external partners/CMOs.
Desirable Skills/Experience
Preferred: Site engineering background; validation experience for new modalities/formulations; late-phase nucleic acid manufacturing or analytics; proficiency with Power BI, Power Automate, and Microsoft Office.
The annual base salary for this position ranges from $175,572.00 to $263,358.00. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles).
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
AstraZeneca offers an environment where you can make a positive impact while building a long-term career filled with global opportunities. Our commitment to delivering accelerated growth pushes us to innovate continuously. With a focus on Lean processes, cutting-edge science, digitalization, and sustainable practices, we are dedicated to making people's lives better. Our inclusive community supports each other on our journeys, fostering curiosity and problem-solving. Embrace the chance to broaden your knowledge and skills in a place where your dedication is rewarded.
Ready to take on this exciting challenge? Apply now to join us in shaping the future of manufacturing technology at AstraZeneca!
Date Posted
18-Dec-2025
Closing Date
30-Jan-2026
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
Auto-ApplyVice President, General Manager - Defense and National Security
Operations director job in Columbia, MD
About Us:
eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow.
Position Overview:
We are seeking a Vice President, General Manager for our Defense and National Security business. The executive will lead modern system integration programs across multiple Federal agencies. The candidate should have experience leading a portfolio of IT modernization efforts and other engineering services missions. This candidate will be responsible for understanding our customer's needs with empathy, offering innovative solutions and ultimately responsible for our customer's success. This candidate is responsible for providing delivery and growth leadership within the company, engaging the organization and building trusted partnership with Federal customers and outside organizations critical to achieving success.
Responsibilities:
Manage a fast-growing division with multiple critical operations programs DoD, DHS, and IC.
Hire, manage/lead program directors who manage the day-to-day program delivery for complex modernization digital services programs, with a focus on outcomes and user experience from start to finish.
Set vision for the division direction, growth, and staff development. Execute business rhythm to achieve outcomes for key objectives such as hiring/empowering the workforce, delivery excellence, customer engagement and satisfaction, financial strengths, and innovation/intellectual property development.
Build and nurture relationships with customer and customer executives through active engagement in Program planning and delivery meetings. Develop and implement multi-level and multi-dimensional customer contact plans to maintain executive presence and nurture customer relationships.
Lead the identification and cultivation of new business opportunities within Defense and National Security business, employing best practices in account planning, customer mapping, and relationship management strategies to secure and expand our client base.
Bring deep expertise in the missions and enterprise programs and systems supporting within the Defense or National Security departments. Leverage network of consultants and partners to build team and develop best-in-class solutions.
Conduct targeted research and competitive analysis to position eSimplicity advantageously.
Stay abreast of emerging trends, opportunities, and initiatives within the national security sector, leveraging this intelligence to inform strategic decisions.
Spearhead the development and management of strategic partnerships and workshare agreements, aligning with eSimplicity's strategic objectives.
Collaborate with Growth team and its leadership to create and implement strategies and actions that create, identify, develop and qualify profitable new business opportunities. Develop customer, competitor, and market understanding for assigned market sub-segment.
Position is an onsite position (2-3 days a week) and may require 5% domestic or international travel for team building and training and customer meetings.
Requirements
Required Qualifications:
14 years related work experience with majority related to program delivery and business management or business development.
Strong network of partners in the Defense, Intelligence and Homeland Security markets to expand collaboration and partnership in delivering values to the government.
Strong understanding of the business, especially in system integration/modernization and cloud-based analytics solutions.
Experience in leading contract negotiation including new awards or contract mods.
Experience in managing project financial control and strategies to provide guidance to program managers and directors.
Ability to develop and maintain customer understanding and relationships.
Record of identifying, creating, developing, qualifying, and winning new business opportunities
Ability to identify and develop relationships with strategic teaming partners.
Strong strategic and critical thinking skills
Strong interpersonal skills-oral, written, listening.
Ability to operate independently but still retain an enterprise focus.
Desired Qualifications:
Record of leading a fast-growing organization
Working Environment:
eSimplicity supports a hybrid work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager.
Occasional travel for training and project meetings. It is estimated to be less than 5% per year.
Benefits:
We offer a highly competitive salary and full healthcare benefits. This role is eligible for performance based bonuses and stock plan.
Equal Employment Opportunity:
eSimplicity is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.
Salary Description $250,000 - $330,000
Chief Financial and Operations Officer
Operations director job in Washington, DC
Job Description
ABOUT GREENPEACE Greenpeace is a global, independent campaigning organization that uses peaceful protest, creative communication and people power to expose global environmental problems and promote solutions that are essential to a green and peaceful future. In just the past year, we've secured a Global Oceans Treaty to protect wildlife and people who depend on healthy oceans. We persuaded the Biden Administration to phase out single-use plastics from federal operations. And we safeguarded healthy spaces, from national marine sanctuaries to bans on seabed mining to stopping liquefied national gas terminals poisoning Gulf Coast communities. Our work spans more than 50 years of fights and successes.
As an independent campaigning organization, Greenpeace does not accept funds from any corporations or government entities. The global Greenpeace network is headquartered in the Netherlands, with offices around the world in over fifty countries. Greenpeace USA is headquartered in Washington, DC.
Greenpeace USA CFOO Leadership Profile | BoardWalk ConsultingGreenpeace USA is proud to partner with BoardWalk Consulting in our search for a Chief Financial and Operations Officer. We are seeking a CFOO who is an experienced, adaptive leader with a passion for environmental justice to lead in this demanding time. Learn more about this opportunity in the Leadership Profile: ******************* USgjwAPPLICATION DIRECTIONS:
For potential consideration or to recommend a prospect, please email appropriate materials to ****************************** or call Michelle Hall, Patti Kish or Terri Kohan at ************. For the current status of this and other searches, please visit ****************************
If you want to save the world from climate change and believe in environmental and social justice, please submit an application on our careers page. Applications will be reviewed on a rolling basis and will conclude once we have found the best candidate.
Greenpeace is an Equal Opportunity Employer and does not discriminate on the basis of race, color, class, sex, gender, sexual orientation, disability, family/marital status, religion or other protected classes. We strongly encourage applications from marginalized communities. If you require assistance applying to this opportunity, please contact **************************.
Only applicants eligible to work and live in the United States without any legal restrictions need apply for this opportunity.
Easy ApplyVice President/General Manager
Operations director job in Herndon, VA
To lead and have overall responsibility for assigned business ensuring successful integration of all activities and offices in line with corporate objectives. Responsible for growth of the business in alignment with the Corporate strategic plan and has overall program performance and P & L responsibility for all programs and opportunities in the region. Representing the company to customers and coordinates activities of the organization to achieve overall program performance and obtain optimum efficiency and economy of operations and maximize profits and long-term growth in the region. This position typically works under limited supervision and direction and reports directly to the COO of the Division. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.
Background: Valiant is a defense services company and this division provides our U.S. defense and global customers integrated virtual and constructive training simulations for sea and air applications. The division focuses on training as it relates to combat readiness and providing dedicated support to our military. This division also does engineering and analysis work for various customers in the DOD, Joint Forces and research lab environments.
RESPONSIBILITIES AND DUTIES:
Develops business strategy, marketing plans, product and engineering investments, manages internal performance, and continuously maintains close customer relationships with key stakeholders.
Responsible for profit and loss, contract performance, including cost, schedule, staffing, and resource management issues.
Manages all capture efforts and strategic growth of the end market.
Ensures a high frequency of customer contact to ensure strong customer relationships.
Coordinates activities of the end market such as operations, engineering, human resources, contracts, program management, sales, customer service, to affect operational efficiency and market performance.
Directs and coordinates promotion of products or services performed to develop new markets, increase share of market, and obtain competitive position in the industry.
Analyzes P&L to identify areas in which improvements can be made, and ensures actions are addressed.
Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs, commercial contracts or operations required and ensures actions are addressed.
Directs preparation of directives to program managers outlining policy, program, or operations changes to be implemented.
Promotes the organization in industry and trade associations.
Establishes major financial objectives and policies for the company and prepares reports which outline the company's financial position in the areas of income, expenses, and earnings based on past, present and future operations
Coordinates and directs the preparation of the financial plan, budget and financial forecasts, institutes and maintains other planning and control procedures and analyzes and reports variances
Implements organization policies and goals.
Establish cohesiveness and collaboration between all programs in the organization.
QUALIFICATIONS:
Four-year college degree in Business, Engineering or related major, plus a minimum of fifteen years related experience in the defense industry, this is a hard requirement.
MBA or graduate technical degree highly preferred.
Able to read, analyze, and interpret the most complex documents.
Must have excellent customer service skills and the ability to effectively deal with customers, employees and other management at all levels.
Demonstrates excellent group presentation skills.
Must have operations experience in managing multiple functions within one organization.
Exposure to all the financial tools needed to manage the organization.
Must have an excellent strategic planning mindset in developing long-term plans for future of company and tactics to achieve the plan.
Can take complex important problems and allow others to solve demonstrating superior leadership skills.
Remains calm under all pressures and circumstances.
Must have superior customer relations skills, based on the ability to work with colleagues and customers alike to ensure customer retention.
Must have P&L experience in managing budgets and being held accountable for the performance to budgets.
Must have proven experience in being viewed as a leader and one who is trusted by corporate staff, subordinates, peers and other leaders in the organization.
Must have proven ability to influence and motivate with a flexible and open attitude to be open to ideas from all sources.
Must have superior decision-making skills and the ability to evaluate circumstances and facts that will lead to decisive clear direction.
Inspiring leader known to be a sponsor of innovation and change, while at the same time consistently looking at ways to improve the company.
Proven ability to build morale and group commitments to goals and objectives, thereby supporting everyone's efforts to succeed.
Must be available for both international and domestic travel and sometimes for extended periods of time
CORE VALUES:
INTEGRITY
- Honesty, Trust and Respect in every situation
EXCELLENCE
- Performance, Effectiveness, Quality, and Safety in everything we do
INNOVATION
- Embracing new ideas and best practice in every service that we provide
Auto-ApplyRegional Director of Operations
Operations director job in Arlington, VA
At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between, we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways. We live every day on a mission and wake up excited to tackle new challenges and provide people with health solutions. About You:
You're energized by purpose-driven work and believe that progress happens when people come together with integrity, care, and accountability.
You take pride in delivering excellence-holding yourself and others to high standards while creating an environment where everyone feels supported and empowered.
You bring optimism and happiness into your work, finding satisfaction not only in results but in relationships. You believe that advocating for others-whether it's a candidate, a colleague, or a clinics how real impact happens.
If you're someone who leads with purpose and believes in doing good work that does good for others, we'd love to connect.
At AllerVie Health, we're committed to advancing allergy and asthma care nationwide-through compassion, innovation, and integrity. Join us in helping patients breathe better and live healthier, happier lives. Job Summary: Are you a strategic leader with a passion for driving operational excellence across multiple healthcare locations? We're seeking a Regional Director of Operations to lead and optimize the performance of our clinics within our DMV region. This role is crucial in ensuring exceptional patient care, financial performance, and operational efficiency.
The Regional Director of Operations is responsible for overseeing the day-to-day clinical and administrative operations of allergy, asthma, and immunology clinics within a designated region. This role ensures consistent, high-quality patient care, operational efficiency, and financial performance. The Regional Director of Operations will lead clinic managers, ensure compliance with healthcare regulations, and drive initiatives to improve patient outcomes and satisfaction.
This is more than an operational role-it's a chance to lead with purpose, influence strategy, and make a difference in the lives of patients, providers, and communities every day. This position will report to the Regional Vice President of Operations. Key Responsibilities:
Oversee operations across multiple clinic locations, ensuring alignment with company goals, standards, and best practices.
Provide leadership, mentoring, and support to clinic managers and staff to promote a high-performing and patient-centered culture.
Develop and implement operational strategies to increase efficiency, reduce costs, and optimize resource utilization.
Monitor key performance indicators (KPIs), patient satisfaction, clinical outcomes, and financial metrics; implement improvement plans as needed.
Collaborates with physicians, advanced practice providers (APPs), and clinical teams to ensure high standards of care and regulatory compliance.
Support onboarding and training of new clinical and administrative staff
Lead regional growth efforts, including clinic expansions, acquisitions, and integration of new providers.
Ensure clinics meet all regulatory requirements, including OSHA, HIPAA, and other relevant standards.
Coordinate with corporate departments (HR, Finance, Marketing, IT) to support regional needs.
Analyze trends to identify opportunities for service enhancements or process improvements.
Serve as a liaison between executive leadership and clinic-level teams, ensuring clear communication and execution of organizational priorities.
Qualifications, Education, and Experience:
Bachelor's degree in Healthcare Administration, Business, or a related field (Master's preferred).
Proven P&L management experience, with the ability to analyze financial reports, manage budgets, and drive revenue growth.
5-8 years of multi-site healthcare management experience (PE-backed experience preferred).
Strong strategic thinking and problem-solving skills, with the ability to pivot operational strategies as needed.
A track record of optimizing processes, increasing efficiency, and enhancing the patient experience.
Exceptional leadership, communication, and team-building skills.
Proficiency in managing staffing, scheduling, and workforce planning to align with business goals.
Travel: 50-80% travel required between facilities. Must be able to adjust to varying schedules based on business needs.
When you join AllerVie Health, you become part of a purpose-driven team dedicated to transforming lives through compassionate allergy care. We recognize and value the experience, perspective, and commitment you bring to our mission. In return, we offer competitive compensation and comprehensive benefits that empower you to thrive. This support enables you to give your best to the patients who count on us every day.
Benefits:
Medical, Dental, and Vision Insurance Plans
Employer HSA contribution
Employer-Paid Life Insurance
Supplemental benefit offerings
401(k) Plan with employer match
Generous PTO and paid holidays
Learn About Us:
LinkedIn: ************************************************************ View=all
Instagram: *****************************************
AllerVie Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Regional Director of Operations
Operations director job in Columbia, MD
Exciting Opportunity: Regional Director of Operations
CORY is hiring a Regional Director of Operations who is passionate and driven about leading teams and driving operational performance, ready to innovate and make a real impact every day.
About Our Client:
Our client is an innovative real estate owner-operator that manages a national network of flex-office spaces to support small- to mid-sized businesses. They are expanding nationwide and hiring talented industry leaders to join their team!
Your Responsibilities as a Leader:
Oversee the performance of a portfolio of 10 assets nationwide
Provide new and innovative approaches to continuous improvement through property management operations, which support improved efficiencies and performance.
Ensure alignment with local, state, and federal regulations.
Lead, coach, develop a strong team, and communicate with important stakeholders.
Develop and manage annual budgets for the assigned portfolio and oversee the attainment of budgeted goals.
Coordinate work activities and services from vendors, consultants, and other contractors as needed.
Detailed knowledge of property competition and other market conditions affecting leasing and operations.
The Skills & Experience You Possess:
A minimum of 5+ years of experience managing and leading multisite teams on a national scale
Proven success in managing and improving operational efficiency.
Strong leadership skills; passionate and committed to the development of staff.
Ability to travel within the assigned territory.
Perks and Benefits You'll Receive:
Competitive salary, bonuses, etc.
Total Comp: $135K-$185K
Health, Dental, Vision, Paid Holidays, and more
How to Apply & Be Selected:
Send your resume to resumes@coryexecutive.com, and our team will reach out with next steps if selected.
Want to join The CORY Network?
Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals.
CORY is hiring a Regional Director of Operations who is passionate and driven about leading teams and driving operational performance, ready to innovate and make a real impact every day.
About Our Client:
Our client is an innovative real estate owner-operator that manages a national network of flex-office spaces to support small- to mid-sized businesses. They are expanding nationwide and hiring talented industry leaders to join their team!
Your Responsibilities as a Leader:
Oversee the performance of a portfolio of 10 assets nationwide
Provide new and innovative approaches to continuous improvement through property management operations, which support improved efficiencies and performance.
Ensure alignment with local, state, and federal regulations.
Lead, coach, develop a strong team, and communicate with important stakeholders.
Develop and manage annual budgets for the assigned portfolio and oversee the attainment of budgeted goals.
Coordinate work activities and services from vendors, consultants, and other contractors as needed.
Detailed knowledge of property competition and other market conditions affecting leasing and operations.
The Skills & Experience You Possess:
A minimum of 5+ years of experience managing and leading multisite teams on a national scale
Proven success in managing and improving operational efficiency.
Strong leadership skills; passionate and committed to the development of staff.
Ability to travel within the assigned territory.
Perks and Benefits You'll Receive:
Competitive salary, bonuses, etc.
Total Comp: $135K-$185K
Health, Dental, Vision, Paid Holidays, and more
How to Apply & Be Selected:
Send your resume to resumes@coryexecutive.com, and our team will reach out with next steps if selected.
Want to join The CORY Network?
Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals.
Regional Operations Director
Operations director job in Sterling, VA
To oversee the daily facility operations of all data centers within the region, by managing both internal and external resources, to provide an exceptional customer experience each day for every customer. The Regional Operations Director oversees teams throughout the region to ensure proper practices and procedures. The Director will also provide Implementation Management support for certain key accounts to ensure successful service delivery.
Responsibilities:
Management of the Facilities
Employee Management including recognition, reviews, career development, corrective actions and scheduling
Interviewing and hiring new employees
Employee training and training updates
Maintain Operations Policies, Procedures and Guidelines.
Support
Work with the Manager of Implementations to assure smooth implementations for the customer
Review all terms and conditions of customer contracts and orders
Serve as Implementation Manager for certain key accounts to ensure successful service delivery. Follow CyrusOne processes on tracking and reviewing project costs, submitting PO requests, coordinating with vendors, reporting on project health, etc.
Customer Environmental Services Management
Create and deliver scopes of work for environmental consulting
Work with Sales to deliver Environmental services proposals
Work with the Operations to assure peer to peer connectivity and monitoring is in place for delivered services
Support of Phase 6
Work with the Vice President of Data Center Operations to assure that environmental issues are handled and communicated correctly to customers
Set up and maintain environmental monitoring solutions for all managed facilities within the NOCC
Environmental Management
Manage day to day operations of Air (Production & Distribution), Power, Fire, and Access
Proactively develop and implement maintenance activities
Report on all SLA required activities
Capacity Management
Maintain status and future status reporting on all capacity thresholds within the facility
Access Management
Work with the Security Manager to assure all access points are monitored and controlled
Manage all security issues to resolution and conduct post mortems for future assurance
Create access levels for new clients, assign access levels to vendors, monitor equipment leaving facility and generally oversee all aspects of Security Facility Operations Assurance
Manage all sub-contractor agreements for maintaining the building
Asset Management
Management of our asset tracking processes, and systems
Reporting on Assets for customers and internal
Daily reporting and communication
Data Policing for all Reporting of Operational KPIs
Administering Daily Shift Reporting
Generate periodic reports
Regulatory compliance Management
Updates for our Business Continuity Planning
Perform SAS 70 Re-occurring audits
Updates and Training for our Facility Operations Handbook
Perform SOX Audits
Perform SOC 2 Audits
Problem Resolution
Customer Issue Resolution Owner
Verification and analysis of alerts
Post mortems on all customer complaints.
Customer Communication
Emergency Action Communication - Creation for Validation.
Signoff Point for Customer Transition from Engagements to Operations
Customer Concerns discussions
Budgeting and Forecasting
Responsible for generating and adhering to annual OpEx budget
Responsible for generating and adhering to annual CapEx budget
Create, submit, and present capital project budget requests to the Capital Committee
Manage strategic initiatives on behalf of the company
Set forth the vision and roadmap for achievement
Develop and organize the team to fulfill the roadmap
Monitor and manage activities associated with fulfilling the vision
Performs other duties as assigned
Qualifications:
7+ years' experience in managing critical facilities, preferably in a data center environment
7+ years supervisory or personnel management experience with ability to direct and manage work groups
Demonstrates strong customer service skills and takes ownership of the customer experience
Can proactively identify potential customer issues; communicate them to appropriate parties and resolve
Ability to develop and document procedures and train personnel on the procedures
Ability to work well under pressure and manage multiple concurrent priorities
Strong work ethic and commitment to operational excellence and process improvement
Excellent organizational, time management, communication and leadership skills
Ability to work well with all levels of people within the organization
Takes ownership for business performance
Education/Certifications:
Bachelor's Degree (equivalent work experience may be substituted for degree); a Master's degree or relevant certification (e.g., FRM, CRM) is preferred.
Work Environment :
Work Schedule: Monday to Friday, with on-call responsibilities for emergencies and critical issues.
Physical Demands: Must be able to lift 50 pounds
Minimum Requirements:
Excellent verbal and written communication skills
Ability to work well with all levels of people within the organization
Ability to direct and manage work groups
Excellent organizational skills
Ability to work well under pressure and manage multiple concurrent priorities
Excellent time management skills
Demonstrates strong customer service skills and takes ownership of the customer experience
Ability to develop and document procedures and train personnel on the procedures
Can proactively identify potential customer issues; communicate them to appropriate parties and resolve.
Takes ownership for business performance
Provides constructive thought leadership on ways to improve service.
Pursues creative ways to reduce expenses when possible.
Operates with a strong work ethic and a desire to do things the right way.
Proactively offers constructive and creative ways to improve our business.
Leads by example in helping to build and sustain a healthy, supportive and results driven culture.
Exercises good judgment in communicating and resolving issues with fellow co-workers.
As a CyrusOne representative, treats all vendors, contractors, employees with respect and professionalism.
Encourages constructive feedback on performance so lessons can be learned as part of a continuous improvement culture.
Displays personal commitment to always learn and improve.
Experience/Skills:
7+ years' experience in managing critical facilities, preferably in a data center environment
10+ years supervisory or personnel management experience
Education: Bachelor's Degree in Computer Science, Business Administration or related field (equivalent work experience may be substituted for degree)
Certifications: None
Work environment:
Fast paced environment
Travel required
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
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