Operations director jobs in Brandon, FL

Salary Range: $125,000 - $150,000 Ascend Technologies Group is a technology-focused firm specializing in healthcare innovations, particularly at the intersection of AI, data analytics, and life sciences. We partner with leading organizations to develop and scale solutions that drive measurable improvements in patient care and operational efficiency. Job Summary Ascend Technologies Group is seeking an experienced and visionary Director of Operations to guide our operational strategy as we accelerate growth. The ideal candidate has direct experience scaling a company in revenue, with a proven ability to implement and manage processes for expanding teams and business (organic and M&A). We're looking for a highly positive, well-organized leader with hands-on expertise in building systems from the ground up, leading high-performing teams, and empowering others through effective delegation and mentorship. This role offers unlimited advancement opportunities in a fast-growing organization. As Ascend grows, the Director of Ops can advance to VP roles and take on broader responsibilities. It is a 100% in-office position with very little travel required. If you're smart, hungry, humble, and excited to drive operational excellence in a dynamic healthtech environment, join us to shape our future. Key Responsibilities Develop and execute operational processes to support rapid scaling, ensuring efficiency and alignment as the company grows in revenue. Lead day-to-day operations, including resource allocation, workflow optimization, and cross-functional coordination to drive business objectives. Build, mentor, and scale operational teams, duplicating your expertise by training others and fostering a collaborative, high-performance culture. Hands-on involvement in standing up new initiatives, systems, and processes, from inception to full implementation. Collaborate with executive leadership, sales, finance, and tech teams to identify opportunities for improvement and mitigate risks. Monitor key metrics, report on operational performance, and implement continuous improvements to enhance productivity and scalability. · Building and maintaining operations scorecard to track productivity, profitability, and org-wide health Required Qualifications Demonstrated experience scaling operations in a company growing from $40M to $100M+ revenue, with a focus on process implementation and team expansion. 7+ years in operations leadership roles, with hands-on experience in building systems, running teams, and delegating effectively. Exceptional organizational skills, a positive attitude, and the ability to thrive in fast-paced, growth-oriented environments. Someone who measures by outcome and not by time on a clock, and desires to win for their personal, professional, and financial goals. Bachelor's degree in business administration, Operations Management, or a related field (or equivalent experience). Strong leadership presence with a commitment to mentorship and team development. Willingness to work 100% onsite in Tampa, FL, with minimal travel. Preferred Skills and Experience Experience with ERP systems (e.g., ConnectWise, NetSuite, Intacct) and project management tools (Jira, Asana, Monday). Background supporting data-driven or AI products Collaborating in a fast-paced Agile environment with analytics and development teams Background in technology, processes, and understands financials, with an understanding of scaling innovative tech-driven vendor operations. Certifications such as PMP, Six Sigma, or similar, highlighting expertise in process optimization. Proficiency in operational tools (e.g., ERP systems, project management software) and a track record of automating workflows. Proven ability to maintain positivity and humility while delivering results in high-growth organizations. Compensation Salary Range: $125,000 - $150,000, commensurate with experience, plus performance-based bonuses, commission annually, and comprehensive benefits. At Ascend Technologies Group, we empower leaders who are passionate about innovation and impact. If you're ready to grow with us and contribute to transformative healthcare solutions, apply today!

Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems

PLEASE NOTE: This position is based in Tampa, FL and requires on-site interviews. We are currently focusing on candidates who are local to the Tampa area. Job Purpose: The Director of IT Operations is responsible for leading the execution, reliability, and continuous improvement of IT services and technology delivery across the organization. This role ensures that IT operations, enterprise platforms, infrastructure, and service delivery functions operate with clarity, accountability, and measurable business impact. In addition to operational excellence, this role is expected to apply critical thinking and long-term perspective to identify patterns, anticipate future needs, and help shape the evolution of IT operations in alignment with business strategy. Responsibilities and Associated Duties: The Director of IT Operations provides leadership and oversight across IT operations, service delivery, infrastructure, and enterprise systems. In addition to driving day-to-day execution, this role applies critical thinking and a long-term perspective to identify patterns, challenge assumptions, and improve how IT services scale over time. The Director is trusted to make independent operational decisions, while exercising sound judgment on when to escalate, align, or present recommendations to senior leadership. Key Duties: Provide operational leadership: Establish standards, cadence, and accountability for day-to-day IT operations, including support, infrastructure, and enterprise platforms. Own service delivery and support management: Ensure effective support operations focused on quality, root cause resolution, and continuous improvement. Lead technology delivery and execution: Drive completion of IT initiatives, unblock stalled efforts, and coordinate delivery across teams and vendors. Oversee cloud, infrastructure, and DevOps operations: Ensure reliability, security, scalability, and cost effectiveness of Azure and related platforms. Maintain enterprise systems oversight: Act as operational owner for ERP, POS, telephony, and other critical business systems. Provide people leadership: Line manage IT, development, and product resources, handling performance, workload, and day-to-day management responsibilities. Manage vendors and stakeholders: Oversee third-party partners and act as a trusted IT leader to business and executive stakeholders. Support governance and risk management: Identify operational risks, ensure compliance, and maintain change and access controls. Measures of Success: Stability and reliability of IT services Reduction in recurring incidents and operational escalations Successful delivery of IT initiatives on time and within scope Service quality and stakeholder satisfaction Effectiveness of team leadership and accountability Visibility into operational health, risks, and performance metrics Demonstrates the ability to anticipate operational needs and influence the long-term evolution of IT services and delivery models Knowledge, Experience and Skill Requirements: Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience. Senior-level experience leading IT operations, service delivery, or technology execution. Broad technical understanding of cloud infrastructure, DevOps practices, enterprise systems, and IT support operations. Experience managing and leading technical teams. Strong decision-making, communication, and stakeholder management skills. Demonstrated ability to think beyond day-to-day operations and evaluate long-term impact Comfortable challenging existing approaches and proposing alternative solutions Able to connect operational decisions to broader business and technology strategy Experience contributing to medium- and long-term planning while maintaining operational accountability Nice to have: Recent experience with AI-enabled solutions or agents, and/or supporting call center environments. Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company.

Job Title: Director of Workforce Management Department: Operations Reports to: Executive Director of State Operations This position forecasts, reports and directs the scheduling of staff for retail and customer service center associates while ensuring compliance with labor laws and regulations across multiple states. Directs the design of metric score cards and determines best practices to maximize employee productivity and performance while driving to remain current with industry trends. Partners to develop policies that impact work force positively and works to ensure the communication and enforcement of these policies. Analyzes real time and historical labor metrics and identifies gaps in performance. KEY DUTIES AND RESPONSIBILITIES: Monitor and forecast labor costs and adjust staffing levels accordingly to deliver on the financial budget. Develop and implement workforce management strategies that align with business objectives. Manage scheduling and allocation of resources required for retail and customer service center operations. Implement effective communication channels to ensure clear and timely communication between management and employees. Develop and maintain employee engagement and retention programs to support a positive workplace culture. Collaborate with other departments to develop and implement training programs to enhance employee skills. Assist in selection and implementation of WFM system. Stay current with industry trends and best practices to ensure competitiveness and innovation. Develop and maintain staffing plans and schedules to ensure adequate coverage. Monitor and analyze employee productivity and performance to identify areas for improvement. Ensure compliance with labor laws and regulations. Coordinate with other departments to optimize workflow and maximize productivity. Develop and implement policies and procedures to improve efficiency. SKILLS AND QUALIFICATIONS: Strong analytical skills, detail oriented and solution focused. Proficiency in Microsoft Excel, Word, Windows operating systems. SAP, Success Factors, Power BI experience is preferred but not required. Proven ability to forecast revenue trends, labor trends and transactions. Experience implementing new software/applications for WFM. Solutions-oriented, detail-oriented individual who understands how to effectively manage multiple teams in different geographic locations. Strong verbal, written, and presentations skills. Able to work with minimal supervision. Proven ability to meet deadlines with accuracy. Proven ability to multi-task. Demonstrated ability to quickly learn new systems and processes. Bachelor's Degree required. (Equivalent work experience may be substituted for educational requirements). EXPERIENCE REQUIRED: At least 5 years' scheduling experience and managing a Workforce Management team preferred. 5 plus years managing/leading a high functioning team. Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Executive Operational Planning Manager, you will provide support to the Tampa, Florida office General Manager through the prioritization and coordination of key deliverables and activities that get results. You will assist in the development and implementation of strategic and operational plans in support of the Tampa regional campus, and act as a liaison between the General Manager and business leaders both locally and with key partners across the association. You will also assist in being responsible for resource allocation and budget management, ensuring operations are conducted within financial constraints. Providing moderate communications support to the General Manager for internal and external partners, monthly business meetings, events, and compliance requirements, you will demonstrate the ability to work with and influence executive leaders through relationship building, operational efficiency, and fostering a positive work culture. Furthermore, you will possess the ability to adapt quickly to unforeseen challenges and changes. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in USAA's Tampa, FL office located at 17200 Commerce Park Blvd, Tampa, FL 33647. Relocation assistance is not available for this position. What you'll do: Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies. Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results. Evaluates the relevance of messages for intended audience and ensures consistency and accuracy. Provides advice and mentorship and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member. Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied. Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements. Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of project/program management experience supporting senior level executives, corporate event planning and/or handling executive level communications. Ability to build positive relationships and to work with all levels within the organization. Experience developing executive level briefings in support of the Executive Council, CEO and Board of Director deliverables. Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with complicated deadlines. Demonstrated ability to handle confidential information. Ability to interact and collaborate positively with executive leadership and communicate concepts clearly. Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint. What sets you apart: 2+ years in a business operations management, with a consistent track record of successfully leading people, operational functions and implementing strategic initiatives. Proven experience in leading, motivating, and developing teams to achieve organizational objectives, including encouraging a collaborative environment, empowering staff, and effective delegation. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Tampa, Florida as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.

About PCS PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes. Position Summary The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained. Key Responsibilities Operational Oversight Manage day-to-day office and business operations across multiple PCS locations. Oversee administrative and procedural functions to ensure consistency and efficiency. Develop, implement, and maintain operational policies and procedures to enhance company performance. Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope. Team & Staff Coordination Supervise and support administrative staff. Coordinate schedules and attendance management for staff. Support onboarding and offboarding processes for employees. Ensure internal communication and collaboration between departments. Administration Manage vendor relationships and purchase approvals. Assist leadership with financial reporting and budget tracking. Maintain and update company documentation, contracts, and handbooks. Technology & Systems Oversee office technology operations and ensure systems are functioning efficiently. Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting. Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting. Leadership Support & Compliance Provide administrative and strategic support to executive leadership. Coordinate company meetings, events, and internal initiatives. Ensure compliance with company policies and safety regulations. Identify operational inefficiencies and recommend improvements. Qualifications & Skills 3+ years of experience in operations management, office administration, or business management. Proven leadership and team management abilities. Strong organizational, analytical, and problem-solving skills. Proficiency in Microsoft Office Suite and related business systems. Familiarity with Autotask or similar service management software preferred. Excellent written and verbal communication skills. Ability to work in a fast-paced, multi-office environment with minimal supervision.

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Director Operations - Bartow Regional Medical Center Summary: Director of Operations is responsible for non-clinical support areas and assigned clinical areas. Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract). Administrative responsibilities include taking administrative call. Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care. Minimum Qualifications: Required Experience: Minimum 3 years of formal healthcare operations management experience Must have construction project management experience Required Education: Required: Bachelors Degree - Related Field Preferred: Masters Degree - Related Field Benefits: BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work! Equal Opportunity Employer Veterans/Disabled

AV Manager : The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Work Environment Significant travel required - approximately 90% of the time across locations.

What is Cirkul? Cirkul is a rapidly growing beverage technology company on a mission to make a healthier world by helping people enjoy drinking more water. The team at Cirkul developed an innovative beverage delivery system that makes drinking more water delicious, fun, and personalized. The technology reduces the shipping weight of bottled beverages by 96% and uses 84% less plastic. Cirkul offers its customers 100+ unique flavors, all with no sugar, zero calories, no artificial colors, and a range of functional enhancements online, at Walmart, and other retailers across the United States. What is this role? As the Bottling Operations Manager for Cirkul you will be responsible for overall operational metrics for a new bottling department. You will coach and develop salary and hourly team members into a high performing work system with an outstanding culture that solves problems, overcomes obstacles, and generates world class results. The Operations Manager will partner with Engineering, Quality Assurance, HR, and multiple other departments to deliver world class results. The Bottling department is a new technology for Cirkul and the Operations Manager will need to leverage their experience and skill to develop the technology, systems and processes, and educate the balance of the company on best practices. What does an average day look like? Driving Results: Manage and improve all KPIs including safety, quality, production, cost, and staffing to world class levels Taking Ownership: Lead all areas of the production department and creatively solve problems to drive Quality, Growth and Production Making Decisions: Apply Cirkul's best practices while developing new best practices where needed Cultivating Relationships: Attract, Retain, Coach, Develop and empower employees to develop a highly skilled and flexible organization. Instilling Trust: Develop and Implement a world class culture and work system Customer Focus: Ensure that Cirkul's quality and production standards are being met to deliver a high quality product to our customers every time What background should you have? 5+ years leading in a high velocity bottle filling and packaging organization in roles of increasing responsibility Candidates with all aspects of bottling are preferred, including Quality Assurance, sanitation, sorting, orienting, filling, capping, collating, case packing, water handling, mineralization, blow molding, customization, and storage. Demonstrated ability to manage Quality Assurance while obtaining production goals. High level of understanding in world class manufacturing excellence and continuous improvement systems and processes Demonstrated ability to manage safety results and safety culture Demonstrated ability to deliver world class results in a highly demanding work environment while maintaining high standards and holding others accountable for getting strong results the right way Demonstrated ability to make autonomous decisions with minimal guidance Strong organizational, communication, and leadership skills Willing to work hard, stay until the job is complete, and demonstrate resilience Have a positive attitude, willing to work with multiple levels of employees, and thrive in a fast paced environment. What do we offer? Competitive salary based on experience and market Generous benefits, 401k match, and PTO (even insurance for your fur babies!) Employee discounts on Cirkul products Opportunity to work with a best in class team, in a hyper growth company, taking over the hydration industry A culture that rewards results Please note: At this time, we will not provide sponsorship for employment visas. Candidates must be authorized to work in the United States without current or future sponsorship. Please review our privacy policy here. Cirkul, Inc. is an Equal Opportunity Employer. We believe in hiring a diverse workforce and are committed to sustaining an equitable and inclusive, people-first environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy. The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development. The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules. Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support. Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands. * Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries. * Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders. * Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy. * Review, Observe, and Enforce shipboard company and regulatory standards across the fleet. * Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements. * Guide Performance, Assessment, and Posting of Marine Officers. * Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps. * Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains. * Ensure Shipboard Marine Department perform to ACL Operations Manual Standards. * Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks. * Set professional example and builds genuine teamwork within Deck Departments. * Identify and Resolve Challenges: Personnel, Operations, Logistics. * Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations. * Sustain Professional Relationships with Dock, Port, Logistics Stakeholders. * Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates. * Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers. * Maintain Proficiency to Sail as Captain. * Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers. * Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance. * Build Teamwork across Marine, Hotel, and Engineering Operations. Minimum Qualifications: * Masters License 100T. * 3-yrs+ experience as a Captain. * Ability to sail as needed during the training and development process. * Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred. * Poised leadership, communication, and problem-solving skills. * Desire to travel and work a flexible schedule. * Proficiency in Microsoft Office. * US Coast Guard regulated pre-employment drug test and periodic consortium testing. * Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region. Attributes for Success: * Ability to supervise, mentor, critique, and coach. * Confidence to constructively assess performance and assertively guide performance to standards. * Poise to adapt, problem solve, and make decisions in dynamic environment * Superior time management. * Commitment to lead and live by example. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President on the Specialized Testing Team within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for the execution of related testing activities, ensuring proper risk mitigation is in place for market abuse, market manipulation, insider trading, or financial crimes related activities You will partner closely with CCOR Officers and business stakeholders globally to ensure activities are completed in a timely and thorough manner. Additionally, you will report into the North America CCOR Specialized Testing Manager. CCOR Testing is a risk-based, point-in-time evaluation of the design adequacy and execution effectiveness of controls and the output of business processes. Leveraging both manual and automated testing methods, you will complete activities that represent an independent assessment of the first line of defense's compliance with laws and regulations, as well as internal policies, standards, and procedures. **Job Responsibilities** + Research, plan, and lead detailed reviews, in accordance with the CCOR Testing Program and within required testing timeframes; + Prepare clear, concise, and organized work papers to document and support work performed, and conclusions reached; + Acquire and analyze data from multiple sources and systems to reach and support conclusions; + Identify potential, or actual weaknesses, in controls, processes, and procedures; + Write test reports that effectively communicate testing objectives, processes, methodologies, and results to senior management, business control managers, and other relevant functions; + Communicate status of ongoing reviews to relevant Business, CCOR Officers, and Technology partners while conducting detailed evaluations of i) internal controls, ii) policies, iii) procedures, and iv) processes that mitigate risks and reasonably ensure adherence to applicable regulations, legal obligations, and business requirements; + Validate previously identified issues to confirm they were effectively remediated. + Partner with Testing teams in in other regions to ensure global testing consistency and promote adherence to testing standards and requirements; + Document information relating to testing reviews completed, issues identified, outstanding action plans and progress against plan; + Produce clear, well thought through reporting/presentation decks for internal CCOR stakeholders and, + Participate in special projects to enhance CCOR Testing processes and practices. **Required qualifications, capabilities and skills** + 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. + Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. + Understanding of control frameworks plus risk assessment analysis. + Bachelor's degree required. + Experienced business writer with proven ability to provide clear and concise descriptions of work performed and conclusions reached. + Detail-oriented, robust analytical, investigative and problem-solving skills. + Flexible to changing business priorities and ability to multitask in a constantly changing environment. + Ability to work both independently and collaboratively within a team environment. + Ability to manage multiple assignments simultaneously with minimal supervision. + Strong interpersonal, communication, and organizational skills. + Ability to interact with all levels of personnel within the corporate framework. **Preferred qualifications, capabilities, and skills** + 3+ years of experience in a Trade Surveillance or Global Financial Crimes Compliance testing role. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Working Title: DEPUTY DIR SVC OPERATIONS (DEPUTY NHA) - 50451022 Pay Plan: SES 50451022 Salary: $90,864.00-$92,651.26 Total Compensation Estimator Tool DEPUTY DIRECTOR SERVICE OPERATIONS (DEPUTY NHA) FLORIDA DEPARTMENT OF VETERANS' AFFAIRS Starting Annual Salary: $90,864.00 - $92,651.26 Paid Bi-Weekly The Florida Department of Veterans' Affairs is seeking a highly motivated, energetic and dedicated licensed Nursing Home Administrator. Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to six credits per semester). Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application. MINIMUM QUALIFICATIONS: The following are required and must be verifiable: * Bachelor's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis. * Valid State of Florida Nursing Home Administrator (NHA) Licensure * Minimum of 5 years of recent experience as a Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance. * Minimum of 5 years of experience in leadership and management of a skilled nursing home. * Excellent computer skills, including Microsoft Office Suite, especially Outlook, Excel and Word. * Effective communication and excellent interpersonal skills * Successful completion of the employment screening process to include, but not limited to, drug test and national background investigation PREFERRED QUALIFICATIONS: To receive preference, the following must be verifiable: * Master's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis * Minimum of 7 years of recent experience as a Florida Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance * Minimum of 7 years of experience of leadership and management in a skilled nursing home. * Possess current Florida Registered Nurse Licensure POSITION DESCRIPTION The incumbent is a duly licensed Nursing Home Administrator in the State of Florida and reports directly to the Veterans' State Nursing Home Administrator. This position will be responsible for assisting the Veterans' State Nursing Home Administrator with oversight of clinical and fiscal operations of the facility (to include but not limited to: Medical Records, Central Supply, Dietary, Housekeeping, Activities, Social Services) and ensure effective management of human services while optimizing resident, family and employee outcome. Assist in the supervision of the facility's Medical Records, Central Supply, Dietary, Housekeeping/Laundry, Activities, and Social Services departments. May assist in supervision and oversee additional departments as assigned and directed by the Veterans' State Nursing Home Administrator. Assist in the formulation and upkeep of the facility's marketing plan to ensure that resident census performance standards are met consistently. Assist in the formulation and upkeep of the facility's recruitment and retention plan to ensure qualified incumbents are hired and retained consistently. Assist in the development and upkeep of the facility's Risk Assessment, and Federal and State Disaster Management Plans to ensure that the facility is prepared for any emergency situation. Facilitate the process for conducting annual resident/family surveys, and ensure continuous improvement based on the survey results. Assist in the promotion of the facility's community involvement and develops community contacts. Encourages families and community groups to participate in facility activities and is actively involved with the resident council. Assist the Veterans' State Nursing Home Administrator in the maintenance of the physical plant and grounds, ensuring a clean and attractive facility free of all internal and external hazards. Monitor monthly private aging balances and assist the business office with account receivables as necessary. Perform special FDVA projects, supports other FDVA Homes as the Interim NHA as needed and completes other duties as assigned by the Homes Program Division Director. Ensures compliance with established clinical and professional standards with all state and federal survey guidelines. Assist in the preparation for state and federal surveys, +and assist the Veterans' State Nursing Home Administrator in active monitoring during the survey process. Assist FDVA with implementation of all Federal, State, Florida, local, Department of Veterans' Affairs, and FDVA policies, standards/ procedures and to ensure compliance in all homes/departments. Coordinate the administrative and technical support for the State Veterans' homes. Acts as chief consultant to the Homes Division Director regarding administrative and technical functions in the State Veterans' Homes. Monitors all surveys and inspections in all State Veterans' Homes. Maintains yearly schedule and all survey reports and related correspondence. Provides oversight of contracting, purchasing, Information Technology, facility maintenance and Capital Improvement Planning to include a comprehensive maintenance plan for all homes. Assist in preparing quarterly and annual reports on State Veterans' Home and State Veterans' Homes Program. Assist with Compilation of data for monthly, quarterly and annual reports on all State Veterans' Homes. Provides input to Department's Legislative Budget Request, and Long-Range Program Planning on State Veterans' Homes. This position is in the Selected Exempt Service. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. Implement strategies to optimize efficiency, reduce costs, and improve service levels. Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. Ensure compliance with health, safety, and regulatory standards across all operational areas. Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. Manage budgets and allocate resources effectively to meet operational targets. Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. 7+ years of experience in operations management, with at least 3 years in a senior leadership role. Strong knowledge of warehouse and distribution center processes and best practices. Proven leadership skills with experience managing large teams in a fast-paced environment. Excellent problem-solving, communication, and project management abilities. Proficiency in Microsoft Office and familiarity with ERP/WMS systems. Bilingual (English/Spanish) a plus.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. * Implement strategies to optimize efficiency, reduce costs, and improve service levels. * Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. * Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. * Ensure compliance with health, safety, and regulatory standards across all operational areas. * Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. * Manage budgets and allocate resources effectively to meet operational targets. * Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: * Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. * 7+ years of experience in operations management, with at least 3 years in a senior leadership role. * Strong knowledge of warehouse and distribution center processes and best practices. * Proven leadership skills with experience managing large teams in a fast-paced environment. * Excellent problem-solving, communication, and project management abilities. * Proficiency in Microsoft Office and familiarity with ERP/WMS systems. * Bilingual (English/Spanish) a plus.

at Thrive Pet Healthcare *Ideal candidate will live in or be willing to relocate to Tampa, FL * The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). Execute team-focused hospital visits that allow staff members to share feedback and concerns. Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience Engage with hospital teams to gain a strong knowledge of the local market. Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: Develop, support, and maintain the ecosystem and hospital strategic planning efforts. Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. Approachable and available to hospital leadership teams and regional support teams. Ability to hold team members accountable to commitments, tasks, and responsibilities. Create a clear meeting cadence with hospital teams and able to navigate complex situations. Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. Must maintain a growth mindset and translate vision and strategic thinking into measurable action. Proactive, not reactive, and able to assess trends with a solution-oriented mindset. Well-developed interpersonal skills, skilled and open communicator. Passion for pets and their health and well-being. Frequent travel required to be in hospitals on a determined (with VP) cadence. Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: DVM or bachelor's degree in business, operations management (or equivalent) 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. Veterinary GP and Emergency and Multi- Specialty background is a preferred Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. **Job responsibilities** + Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. + Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. + Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. + Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. + Lead, coach, train, and support a small team of direct reports as a working leader. + Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. + Coordinate year-end activities, including bulk participant communications. + Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. **Required qualifications, capabilities, and skills** + A seasoned operations leader with 5+ years of experience in Retirement Administration. + End-to-end process-oriented, with a focus on improving outcomes and participant experience. + Proven project management and system testing experience. + Excellent communication skills, with the ability to build strong relationships with stakeholders. + Strong emphasis on controls and issue prevention, complemented by proactive communication. + Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. + Strong people leadership skills, with experience in coaching and team communication, both written and verbal. + Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

* Ideal candidate will live in or be willing to relocate to Tampa, FL* The Director of Regional Operations- North Florida will support one or more geographic markets ("ecosystem") of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: * Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. * Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). * Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). * Execute team-focused hospital visits that allow staff members to share feedback and concerns. * Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience * Engage with hospital teams to gain a strong knowledge of the local market. * Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. * Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience * Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. * Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: * Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. * Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. * Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: * Develop, support, and maintain the ecosystem and hospital strategic planning efforts. * Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. * Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. * Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: * Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. * Approachable and available to hospital leadership teams and regional support teams. * Ability to hold team members accountable to commitments, tasks, and responsibilities. * Create a clear meeting cadence with hospital teams and able to navigate complex situations. * Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. * Must maintain a growth mindset and translate vision and strategic thinking into measurable action. * Proactive, not reactive, and able to assess trends with a solution-oriented mindset. * Well-developed interpersonal skills, skilled and open communicator. * Passion for pets and their health and well-being. * Frequent travel required to be in hospitals on a determined (with VP) cadence. * Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). * Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. * Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: * DVM or bachelor's degree in business, operations management (or equivalent) * 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. * Veterinary GP and Emergency and Multi- Specialty background is a preferred * Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.