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Operations director jobs in Buckeye, AZ - 693 jobs

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  • Director of Mechanical Operations

    Entech Network Solutions, LLC 4.0company rating

    Operations director job in Phoenix, AZ

    The Director of Mechanical Operations is a senior leader responsible for the overall performance of the Mechanical Division, including HVAC and Plumbing operations across industrial and commercial projects. This role owns day-to-day execution, staffing, project outcomes, safety, financial performance, and strategic growth for the division. The Director of Mechanical Operations will lead a team of Project Managers and Superintendents, partner closely with estimating and preconstruction, and support business development through estimate reviews, sales support, and customer relationships. Reporting Relationship Reports to: Executive Leadership (President / Operations Leadership) Direct reports: Mechanical Project Managers and Superintendents (and/or General Superintendent / Operations Managers as applicable) Key internal partners: Estimating/Preconstruction, Safety, Finance, Procurement, Business Development, and other Division Leaders Key Responsibilities: Division Leadership & Operations Lead all operational aspects of the HVAC and Plumbing division, ensuring safe, efficient, and profitable project delivery. Establish and maintain consistent operational standards for field and office teams (planning, scheduling, documentation, productivity, closeout). Drive accountability across project execution, ensuring teams meet scope, schedule, quality, and budget commitments. Create bench strength by developing leaders and supporting succession planning within the division. Project Execution (Field + Office Alignment) Oversee and mentor Project Managers and Superintendents to ensure strong coordination between field production and office management. Maintain visibility into project status through regular reviews (cost-to-complete, labor productivity, change orders, schedule health, risk items). Support teams in resolving escalated issues including customer concerns, manpower constraints, subcontractor performance, and complex technical challenges. Promote strong jobsite planning, material coordination, prefabrication where applicable, and effective commissioning and turnover processes. Financial Ownership & Performance Own divisional performance metrics including gross margin, labor efficiency, change order capture, cash flow, backlog health, and forecast accuracy. Lead monthly and weekly project financial reviews with Project Managers and senior leadership; validate projections and corrective actions. Identify operational efficiencies and cost controls without compromising safety or quality. Preconstruction, Estimating & Sales Support Participate in estimate reviews and operational handoff to ensure projects are set up for success prior to award. Provide constructability input, labor planning insight, staffing projections, and risk assessment during pursuit and preconstruction. Partner with leadership and business development to support growth initiatives, client relationships, and repeat work. Contribute to staffing plans based on pipeline, backlog, and upcoming pursuits. Safety, Quality & Compliance Champion a strong safety culture and ensure consistent compliance with company standards and applicable regulations. Drive quality expectations across installation, documentation, inspections, testing, and turnover. Ensure teams follow contract requirements, permitting considerations, and company operational processes. People Leadership & Talent Development Recruit, develop, and retain top talent across Project Manager and Superintendent teams; influence hiring for key mechanical roles. Build a high-performance culture through coaching, clear expectations, and measurable goals. Encourage professional development and strengthen collaboration across departments. Required Qualifications 10-15+ years of progressive experience in mechanical construction operations (HVAC and/or Plumbing) serving industrial and commercial clients. Proven leadership experience managing Project Managers and Superintendents with multi-project oversight. Demonstrated ability to lead both office and field operations and communicate effectively with both groups. Strong understanding of project financials including job cost, forecasting, labor productivity, change management, and margin performance. Experience participating in estimate reviews, preconstruction planning, and operational risk evaluation. Strong knowledge of mechanical systems, installation methods, scheduling, procurement/material flow, and commissioning/turnover practices. Preferred Qualifications Experience in a self-performing environment (mechanical contractor or GC with meaningful mechanical self-perform exposure). Experience scaling a division or leading operations through growth (headcount, backlog, geographic expansion). Demonstrated success improving operational systems, field productivity, and forecast accuracy. Familiarity with industrial environments, complex retrofits, occupied spaces, or mission-critical work. Core Competencies Division-level ownership mindset with operational discipline and urgency Strong leadership presence and ability to influence across levels Financial acumen with comfort owning performance metrics Clear communicator with strong conflict resolution and relationship management skills Balanced approach combining strategic thinking with hands-on operational support Ability to attract, develop, and retain high-performing leaders
    $82k-132k yearly est. 2d ago
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  • General Manager - Restoration Services

    Right Restoration Partners

    Operations director job in Tempe, AZ

    Right Restoration Partners is a dynamic and rapidly expanding national platform focused on partnering with and supporting the growth of exceptional emergency restoration services businesses that deliver high-quality solutions across water and fire damage mitigation, mold remediation, rebuild services, and pack-out and storage. Right Restoration supports its partners by attracting and developing skilled talent, investing in cutting-edge technology and systems that empower industry-leading and efficient customer service, and accelerating and diversifying lead generation. Backed by Percheron Capital, a private equity firm with over $3 billion in assets focused on partnering with exceptional teams to build market-leading essential services businesses, Right Restoration Partners is poised to shape the future of restoration services. Position Summary We are seeking an experienced General Manager to own the success of a growing branch, build and lead a high-performing team, and deliver service that sets the bar for excellence. The General Manager will provide strategic leadership as well as drive operational excellence, financial performance, and customer satisfaction while ensuring consistency and scalability. Acting as a mentor and leader, the role will support their teams, fostering a culture of growth, accountability, and collaboration. The General Manager role will work from our Arizona office at 1514 W Todd Dr, Tempe, AZ 85283. The position offers a base salary between $130,000 and $175,000 with a 50% on target bonus and full benefits. Key Responsibilities of the General Manager Lead day-to-day operations of your branch across mitigation, reconstruction, packout and customer service Drive revenue and profitability across residential restoration services Hire, train, and mentor a team of technicians, estimators, and sales reps Partner with regional and corporate leadership to set strategy and implement best-in-class systems Champion our safety culture, quality standards, and customer-first values Qualifications of the General Manager 5+ years in restoration, construction, field services, or related industries Proven P&L leadership or entrepreneurial experience preferred Strong knowledge of Xactimate, mitigation, and/or reconstruction project workflows Leadership that inspires trust, builds loyalty, and drives performance A passion for people, growth, and operational excellence
    $130k-175k yearly 2d ago
  • Vice President Operations

    Quail Construction

    Operations director job in Phoenix, AZ

    Quail Construction-proudly part of the Helix Traffic Solutions family-brings over 20 years of expertise in traffic control and restoration services, operating across Arizona and Nevada. What began as a small team has evolved into a trusted statewide provider, offering comprehensive solutions that include traffic control planning, flagging, asphalt and concrete restoration, custom signage, and equipment sales and rentals. Our fully integrated services ensure safe, efficient work zones and special events, while our unwavering commitment to integrity, excellence, and teamwork underpins everything we do. Vice President Operations Quail Construction currently has a Vice President of Operations position available. To qualify you must have previously been a Branch Manager and/or possess managerial experience in Traffic Control and Permanent Sign Installation. Duties and Responsibilities: Oversee and lead branch managers in operations of Quail. Build client relationships and develop strategies related to company policies and procedures. Coordinate labor and equipment logistics between branches Serve as a hands-on role in every aspect of construction management including completing projects by completion dates. Ensure quality compliance Facilitating discussions and problem solving at a branch and corporate level Bidding projects Meet and work closely with other executives Analyze reports and financial statements Other duties assigned by the General Manager of Quail. Compensation Offered: Salaried position ( $110,000- $130,000) Eligible for health insurance after averaging 30 hours per week for 60 days Eligible to participate in employer matching 401K and profit sharing Discretionary Time Off and Holiday Pay per company policy - see Paid Leave Policy Eligible for employer paid life insurance, benefit amount of $50,000 at no cost to employee Eligible for additional supplemental life insurance, short and long term disability insurance (employee paid) Employee would receive company paid cell phone. Employee would receive a company vehicle
    $110k-130k yearly 2d ago
  • Director of RCM Operations

    Women's Health Arizona 4.5company rating

    Operations director job in Phoenix, AZ

    The Director of Revenue Cycle will be responsible for optimizing revenue capture, ensuring timely and accurate billing and collections, and maximizing reimbursement while maintaining compliance with regulatory requirements. The ideal candidate will have a strong background in revenue cycle management, excellent leadership skills, and a commitment to achieving financial excellence in healthcare. Responsibilities: Revenue Cycle Oversight: Provide strategic leadership and direction for the revenue cycle department, including billing, coding, collections, and accounts receivable management. Develop and implement policies, procedures, and best practices to optimize revenue cycle processes and improve financial performance. Monitor key performance indicators (KPIs), revenue metrics, and financial benchmarks to assess revenue cycle performance and identify opportunities for improvement. Billing and Claims Management: Oversee the billing process, including charge capture, claims submission, and revenue recognition, to ensure accurate and timely billing of services rendered. Monitor claim denials, rejections, and appeals, and implement strategies to minimize claim errors and maximize clean claim submission rates. Ensure compliance with billing regulations, coding guidelines, and payer requirements to optimize reimbursement and minimize revenue leakage. Accounts Receivable Management: Manage accounts receivable processes, including payment posting, denial management, and accounts receivable follow-up, to reduce outstanding balances and improve cash flow. Analyze accounts receivable aging reports, identify trends, and implement strategies to reduce days in accounts receivable and optimize collections. Revenue Integrity and Compliance: Ensure compliance with healthcare regulations, billing standards, and payer policies related to revenue cycle management, including HIPAA, CMS, and other regulatory requirements. Conduct regular audits and reviews of revenue cycle processes, documentation, and coding practices to ensure accuracy, completeness, and compliance. Financial Analysis and Reporting: Generate and analyze financial reports, revenue cycle performance metrics, and key performance indicators (KPIs) to monitor financial performance, identify trends, and support decision-making. Prepare and present revenue cycle performance reports, variance analyses, and recommendations to senior leadership and stakeholders. Staff Leadership and Development: Lead and develop the revenue cycle team, providing guidance, training, and support to ensure a high level of performance, productivity, and professionalism. Foster a culture of accountability, collaboration, and continuous improvement within the revenue cycle department. Requirements Bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field required; Master's degree preferred. Minimum of 7-10 years of progressive experience in revenue cycle management, with at least 3-5 years in a leadership or managerial role. Must have Athena collector background and experience. Coding experience. Strong knowledge of revenue cycle processes, healthcare billing regulations, coding guidelines, and payer reimbursement methodologies. Experience with healthcare revenue cycle software systems (e.g., Epic, Cerner, Meditech) and financial reporting tools. Excellent analytical, problem-solving, and decision-making skills. Strong leadership, including past team management of both internal and external third-party teams. Successful experience with change management, and the ability to work both high level strategically and drive tactically to cover support with billing and coding. Effective communication, interpersonal, and negotiation skills. Demonstrated ability to drive process improvements, optimize revenue performance, and achieve financial goals. Athena reporting experience and experience in women's healthcare preferred but not required.
    $84k-124k yearly est. 5d ago
  • COO

    The Sack Company 4.0company rating

    Operations director job in Phoenix, AZ

    Detail of Responsibilities Reporting to the CEO and management team, the Chief Operating Officer will oversee a construction operations team. The COO will provide leadership, management, and vision to ensure that the company delivers exceptional operational outcomes to meet agreed upon growth objectives. Specific Responsibilities & Key Deliverables: Oversee Corporate P&L Drive quality and profitability to meet or exceed company objectives Create clarity of roles and full accountability for performance of the business in terms of top line growth and efficiency (earnings) that are sufficiently predictive to enable near real-time intervention into problem areas Assess organizational structure and recommend changes for optimization and efficiency Develop appropriate KPI's to measure and predict performance top line growth, efficiency, etc. Lead operations by example, encouraging company's culture and directing any changes as agreed to in conjunction with CEO. Investigate, approve and implement broadened scope of operations and revenue streams with CEO approval. Potential areas of development include service, millwright and expansion of existing trades. Work with CFO to assist the Senior Managers to develop, and then meet the annual earned revenue plan. Review and approve all estimates. Conduct project review meetings daily, weekly or monthly as necessary to evaluate health of projects in accordance with schedule and estimates and remedy emerging problems. Support leadership team members (project management, estimating, purchasing, sales, finance, special projects, service, design and others) for the greater good of the firm's overall success. Act as final resolution to any unsolved problems or intercompany disagreements. Conducts monthly project reviews, in conjunction with the financial team, of all projects, for any variance in individual project objectives (customer satisfaction, schedule, cost, customer satisfaction, staffing issues) and the Project Manager updates forecasts accordingly. Partner with senior leadership team to evaluate current strategies of organization to ensure continued growth and success Continually drive innovation within operations Champion the recruiting, selecting, orientating, training, coaching and disciplining of the operations team as needed Champion company BIM coordination, Lean and Prefabrication initiatives Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools Oversee Direct Reports: Oversee labor pool through labor managers. Oversee the delivery of all planning work. Oversee monthly reporting on all changes from previous forecasted objectives. Oversee any subcontract procurement and management through the Project Managers. Oversee the delivery of commissioning services through the appropriate channels. In conjunction with financial managers, oversee the cash management of projects to ensure positive working capital. Oversee project safety plans through the project managers, labor managers and Safety Manager. Oversee proactive tool management through shop manager or labor managers. Oversee warranty accounts when necessary. Final approval of all labor and shop issues. FUNCTIONAL skills/experience needed: Field services leadership experience (distributed team) Operations team leadership Proven experience in process strategy and implementation Organizational assessment and strategy KPI development and management Experience working in highly complex organizations Recruitment, selection and on-boarding/training INDUSTRY Experience: Construction Services Commercial and Industrial new construction Non-Residential (commercial) construction Industrial Plant and Equipment Relocations Specific specialty contracting: Mechanical, Electrical, Plumbing, Millwright & Rigging STAGE of Company Experience Emerging/growth phase of company development & rapid revenue growth, $50-$150M+ MANAGEMENT & Leadership Experience Experience reporting to CEO/President in past Experience leading construction professionals Successful history meeting and exceeding KPI's and key metrics for organizations Passion for and prior history of creating high performing teams “Player-coach” approach to management/leadership Defined by others as smart, capable, hands-on, energetic, and someone who possess a strong entrepreneurial spirit Building scalable management processes without suffocating innovation/speed GENERAL Finally, this individual should have as many as possible of the traits required to succeed in this leadership position: High levels of intelligence, analytical strength and conceptual ability. The ability, and willingness, to set and communicate high standards for professional staff and to hold people accountable for their performance; at the same time, sensitivity to, and insight into individuals' capabilities and development needs, and the combination of firmness and likability that all good leaders possess. Decisiveness when necessary, coupled with a willingness to seek input and build consensus as much as possible. Excellent writing and speaking skills; this individual must be able to communicate complex ideas and information clearly and concisely. Outstanding planning and organization skills. Good strategic instincts and long-term vision; the ability to address both big-picture issues and detailed, day-to-day management concerns. A sense of ownership, not just of his or her own work, or that of their department, but a sense of ownership for the company as a whole. Demonstrated success as a people leader, including the ability to set and gain buy-in for strategic direction and vision, attract, hire, retain, and develop high performing teams, and establish an engaging culture of accountability, quality, and customer focus. Demonstrate professional behavior and actions consistent with the companies values
    $84k-130k yearly est. 4d ago
  • Operations Executive

    Clayco 4.4company rating

    Operations director job in Phoenix, AZ

    About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects. The Role We Want You For As an Operations Executive, you will play a pivotal role in overseeing and driving the successful execution of design-build projects. Serving as the primary point of contact for clients, project teams, and design departments, you will ensure that projects are completed on time, within budget, and to the highest standards of quality. You will work closely with marketing, pre-construction services, business unit leaders, and operations to manage project phases including scheduling, subcontractor buyout, cost control, and project closeout. Additionally, you will mentor and manage Project Managers and Engineers, ensuring team success and project excellence. The Specifics of the Role Oversee a large-scale project 500M-1B in value, or multiple projects. Serve as the single point of contact for clients, design teams, and project staff, ensuring seamless communication and execution. Lead and coordinate project phases from planning to closeout, ensuring quality and timely delivery. Develop detailed project contract status reports and project site logistics plans. Oversee pay request processes, monitor project costs, and track job cost reports. Analyze and forecast quarterly total cost projections and labor costs. Ensure timely procurement of materials and equipment while monitoring subcontractor buyouts. Collaborate with Preconstruction services to oversee the bidding process. Ensure compliance with safety, EEO, and Affirmative Action program requirements. Lead quality processes and monitor project training and development programs. Manage the project closeout process, ensuring adherence to schedules and final deliverables. Assist in tracking back charges, change orders, and budget adjustments. Mentor and manage project teams, fostering collaboration, problem-solving, and innovation. Lead through change, build consensus, and motivate teams to achieve goals. Requirements Bachelor's degree in Construction Management, Engineering, or a related field. 20-25 years of experience in construction project management. Strong knowledge of construction principles and practices with a proven track record of managing large-scale projects. Excellent leadership and team management skills, with experience mentoring and developing talent. Strong problem-solving abilities and adaptability when dealing with various stakeholders. Entrepreneurial mindset with the ability to work both independently and collaboratively. Proficiency in leading project teams, managing subcontracts, and handling subcontractor relations. Familiarity with safety protocols, EEO requirements, and quality control standards. Ability to physically navigate job sites, including climbing ladders and multi-floor scaffolding. Able to lift up to 50 lbs. Some Things You Should Know Our clients and projects are nationwide - Travel will be required. No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest - Midwest Contractor (#1). 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
    $112k-156k yearly est. 5d ago
  • Director of Asset Management

    Prismhr 3.5company rating

    Operations director job in Phoenix, AZ

    🎯 Director of Asset Management - Commercial Real Estate Credit The Opportunity: Lead Credit Performance & Workout Strategy A leading private equity real estate firm is seeking a decisive, credit-first leader to join its high-performance, entrepreneurial team in Phoenix as the Director of Asset Management. This is a critical, hands-on leadership role overseeing the performance of the firm's commercial real estate credit platform, specifically managing a portfolio of transitional and bridge loans. You will be the central figure responsible for identifying early risk indicators, driving proactive borrower engagement, and executing complex workout and REO resolution strategies. If you thrive where speed, expert judgment, and precision are paramount-and you are fluent in complex loan structures and risk management-this is your chance to drive meaningful outcomes for investors. Key Responsibilities & Impact: Portfolio Management & Risk: Manage and monitor a portfolio of commercial bridge and structured loans, identifying early risk indicators and implementing timely corrective actions. Workout Execution: Direct high-stakes workout strategies for underperforming or defaulted assets, including restructures, deed-in-lieu, foreclosure, and active REO management. Cross-Functional Leadership: Partner with legal, servicing, accounting, and investment teams to streamline decision-making, coordinate external counsel, receivers, and maximize recovery. Reporting & Analytics: Drive real-time visibility and reporting accuracy through robust KPI tracking, cash flow analysis, and performance dashboards. Origination Feedback: Provide actionable feedback loops to credit and underwriting teams to strengthen new loan origination discipline. What Defines Success (Performance Profile): Experience: 8+ years in commercial real estate asset management on the credit side (lender, debt fund, or special servicer experience is ideal). Expertise: Proven experience handling loan restructures, defaults, and REO processes. Strong understanding of bridge lending and CRE loan documentation. Mindset: A credit-first thinker and a calm problem-solver who thrives in "messy" workout situations. Technical Skill: Advanced Excel and portfolio analysis skills (Power BI and Argus experience preferred). Education: Bachelor's degree in Finance, Real Estate, or related field (MBA or CFA a plus). Compensation & Culture: Compensation: Competitive base salary and performance-based bonus structure. Premium Benefits: Enjoy an Unlimited Vacation Policy, Medical insurance, and a 401(k) plan with a company match. Culture: Join a collaborative, ego-free, and professional environment where leadership is accessible daily. The team is committed to continuous improvement, integrity, and operational excellence. We are seeking candidates who desire to work on-site in Phoenix, AZ, and contribute actively to a high-performance, entrepreneurial culture.
    $137k-210k yearly est. 4d ago
  • Divisional Manager - Wet Utilities (Underground Utilities Division)

    X Contracting

    Operations director job in Glendale, AZ

    X Contracting is seeking an experienced and strategic Divisional Manager for our Wet Utilities Division, overseeing underground utility construction projects including water, sewer, storm drain, and related civil infrastructure. This leader will be responsible for operational performance, team management, project delivery, safety, profitability, and client relationships within the division. This role is ideal for a results-driven construction leader who thrives in a fast-paced, growth-oriented environment and has a strong background in utility construction and field-to-office coordination. Key Responsibilities Provide overall leadership, direction, and accountability for the Wet Utilities Division Oversee project planning, scheduling, resource allocation, and field execution Manage and support Project Managers, Superintendents, Foremen, and field crews Ensure projects are completed safely, on schedule, within budget, and to quality standards Drive productivity, cost-control, manpower planning, and equipment utilization Collaborate with estimating on bids, scopes, take-offs, and constructability review Monitor job costs, revenue forecasts, and division financial performance Maintain strong relationships with municipal agencies, GC partners, inspectors, and vendors Lead implementation of SOPs, safety programs, training, and process improvements Support workforce development, hiring, coaching, and performance management Represent the division in leadership meetings and strategic planning initiatives Qualifications 7+ years experience in underground utilities / wet utilities / civil construction 3+ years supervisory or division-level leadership experience Strong knowledge of water, sewer, and storm infrastructure construction Proven experience overseeing multiple concurrent projects Understanding of job-costing, budgeting, and production tracking Ability to lead teams and collaborate across departments Strong communication, organization, and problem-solving skills Experience with Foundation, B2W/Track, or similar systems a plus OSHA / safety leadership experience preferred Preferred Attributes Hands-on field background and practical understanding of construction operations Leadership style focused on accountability, teamwork, and continuous improvement Ability to build culture, mentor staff, and develop high-performing teams Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: underground utilities / wet utilities / civil construction: 7 years (Required) Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person
    $65k-112k yearly est. 4d ago
  • Senior Operations Manager - Tolling

    Prepass

    Operations director job in Phoenix, AZ

    PrePass is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operates-creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day. That's why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role The Senior Operations Manager provides strategic leadership and operational oversight across the company's nationwide tolling operations supporting commercial trucking fleets. This role ensures coordinated, accurate, and efficient processing across Business Operations, Violations Processing & Payments, and Quality Assurance/Analytics. The Senior Operations Manager drives operational excellence, aligns teams with client and toll agency requirements, and ensures accuracy across toll transactions, disputes, and violation processing. This position requires deep understanding of data verification and the operational complexities of large-scale commercial fleet toll processing. This is a hybrid role based out of our downtown Phoenix office. Essential Responsibilities Department Leadership & Strategy Provide high-level direction and cross-functional oversight for Business Operations, Violations/Payments, and QA/Analytics teams. Partner with department managers to set strategic priorities, performance goals, and service standards aligned with client SLAs and toll agency expectations. Lead operational governance and performance review cadences to support accountability and continuous improvement. Serve as the senior escalation point for operational issues, data integrity challenges, and interdepartmental dependencies. Collaborate with executive leadership to support organizational scaling, process modernization, and automation initiatives. Partner with Finance and Compliance on reconciliation and audit readiness to maintain end-to-end transparency and accountability. Business Operations Oversight (Includes Account Maintenance, Research, Toll Transaction Disputes, GPS Verification, QA, and Analytics) Provide strategic leadership and oversight to the Business Operations Manager to ensure accurate execution of all toll transaction-related processes. Govern and support operational workflows, including: Account Maintenance: Oversee manual account updates and exceptions when automation cannot apply, ensuring compliance and accuracy. Toll Transaction Research: Support resolution of transaction discrepancies, data mismatches, and tolling anomalies in coordination with partner agencies. Toll Transaction Disputes: Oversee dispute resolution processes requiring toll agency interaction, ensuring timely and well-documented outcomes. GPS Verification: Ensure systems and processes accurately validate toll transactions using GPS and related trip data. Quality Assurance & Analytics: Direct QA and analytics functions to monitor accuracy, SLA adherence, and operational efficiency across all tolling workflows. Partner with IT and Product teams to enhance data automation, reduce manual handling, and strengthen exception management. Review key performance metrics and operational dashboards to support continuous improvement and accuracy. Violations & Payments Oversight Provide strategic support and performance oversight to the Violations Manager, who leads day-to-day violation processing and payment workflows. Ensure violation processing and payment posting are accurate, timely, and compliant with toll agency standards and internal SLAs. Monitor performance reports and operational KPIs to ensure efficiency, quality, and consistency across all violation-related functions. Support the Violations Manager with process reviews, capacity planning, and system optimization initiatives. Quality, Metrics & Reporting Governance Oversee enterprise-wide operational metrics, dashboards, and performance reporting across all tolling functions. Lead QA and Analytics teams in generating insights that improve accuracy, throughput, and customer satisfaction. Use data-driven analysis to identify performance gaps, root causes, and opportunities for process improvement. Present performance trends, forecasts, and action plans to senior leadership and key clients. Promote a culture of transparency, accountability, and continuous improvement. Leadership & Collaboration Lead and mentor operational managers and analysts, fostering an environment of collaboration, ownership, and excellence. Strengthen communication and alignment among Business Operations, Violations, QA, Finance, Client Services, and IT. Encourage innovation, process documentation, and adoption of scalable best practices across all operational lanes. Serve as a senior operational representative in client, toll agency, and executive business reviews. Key Metrics for Success Transaction accuracy and processing timeliness Successful resolution of toll transaction disputes Reduction in manual exceptions and exception aging SLA and KPI achievement across all functional areas QA audit pass rates and completion of improvement actions Operational cost and throughput efficiency Client satisfaction and operational transparency Requirements Required Qualifications Bachelor's degree in Business Administration, Operations Management, or a related field preferred. 3-5 years of progressive operations management experience, preferably within tolling, logistics, or transaction-based industries. Proven experience managing managers and cross-functional operational teams. Expertise in KPI development, performance governance, and data analytics (experience with Power BI, Tableau, or equivalent tools is a plus). Excellent leadership, problem-solving, and communication skills. Demonstrated success driving efficiency and automation initiatives in complex operational environments. Core Competencies Operational Leadership: Guides multiple specialized teams toward unified performance goals. Analytical Acumen: Leverages data to monitor trends and drive proactive improvements. Collaboration: Builds strong partnerships across internal departments and external agencies. Strategic Oversight: Balances day-to-day performance management with long-term operational planning. Process Improvement: Champions innovation and continuous workflow refinement (Six Sigma training is a plus). Client & Agency Focus: Ensures consistent, transparent, and accurate service delivery for commercial fleet customers. Benefits How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. Paid parental leave. 401(k) plan with employer match. Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Company-wide bonus and commission plans. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let's drive progress-together.
    $97k-145k yearly est. 8d ago
  • Vice President of Inventory & Rental Operations-Heavy Equipment

    Kimmel & Associates Inc. 4.3company rating

    Operations director job in Phoenix, AZ

    About the Company The company is a premier dealer of construction and forestry equipment, proudly serving customers across the Southern United States. The company fosters a high-performance culture focused on growth, integrity, and delivering value through every piece of equipment and service provided. As the company continues to expand, they are seeking a visionary and operationally focused Vice President of Inventory & Rental Operations to lead and optimize one of the most mission-critical segments of their business. About the Position The Vice President - Inventory & Rental Operations will work directly with the CEO and executive leadership team to oversee and optimize the financial and operational performance of the company. This role is responsible for developing and implementing inventory strategies, managing equipment lifecycle performance, overseeing machine and attachment purchases, and ensuring inventory metrics align with business goals. Additionally, the VP will oversee the rental strategy, including utilization, maintenance, and depreciation across the fleet. The position requires a data-driven leader who understands dealership operations, has deep experience in equipment inventory management, and can drive performance across multiple departments and locations. Key Responsibilities Oversee all new and used equipment purchases, rentals, and attachment inventory Manage the used equipment department, ensuring financial performance and inventory health Lead company-wide rental operations, including RPO (rental purchase option) agreements Develop and monitor rental metrics (utilization, ROI, maintenance, fleet age, etc.) Establish standardized and scalable inventory reporting, controls, and audit procedures Ensure compliance with rental check-in/out procedures across all locations Collaborate with branch managers and operations teams on inventory flow and logistics Evaluate and manage aged inventory to accelerate turnover and improve asset performance Support executive leadership with business planning, OEM negotiations, and strategic reporting Train and guide Branch Administrators, Equipment Coordinators, and Yard Specialists on inventory and rental SOPs Prepare and deliver detailed inventory and rental financial reports to the executive team Requirements Bachelor's degree required Minimum of 10+ years of progressive management experience in inventory, rental, or equipment operations Prior experience in a construction equipment dealership Experience managing P&L related to inventory and rentals Strong business acumen with the ability to analyze complex financial data and translate into operational actions Experience in equipment transport logistics and coordination is a plus Demonstrated ability to implement and enforce standardized policies and procedures Strategic mindset with operational execution focus Benefits Competitive executive compensation package Performance-based incentives and bonuses Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off and holiday schedule Professional development and training opportunities Opportunity to shape and scale a mission-critical function at a growing company
    $128k-196k yearly est. 6d ago
  • Logistics Operations, Senior Manager (Southwest)

    CEVA Logistics 4.4company rating

    Operations director job in Goodyear, AZ

    YOUR ROLE The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA's ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives. WHAT ARE YOU GOING TO DO? Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations. Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships. Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues. Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines. Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth. Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking. Manage multiple high-volume logistics and transportation facilities, primarily across the Southwestern United States, with full P&L accountability. Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up. Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership. WHAT ARE WE LOOKING FOR? Education and Experience Bachelor's Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master's Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.) Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations. Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities. Skills & Characteristics Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites. Proficiency in Microsoft Office, internet-based tools, and job-specific software applications. Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics. Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies. In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings. Excellent planning, time management, collaboration, decision-making, and organizational skills. Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
    $50k-71k yearly est. 2d ago
  • General Manager/ VP

    Iannarino Fullen Group

    Operations director job in Chandler, AZ

    Full job description The Vice President & General Manager (Site Operations) will provide strategic and operational leadership for our new large-scale compounding facility in Chandler, AZ. This role ensures the site achieves excellence in safety, quality, service, compliance, and financial performance while delivering an exceptional customer experience. The VP/GM will drive operational efficiency, foster a culture of continuous improvement, and lead transformational initiatives across the organization. As a Designated Person for sterile and non-sterile compounding, this leader will maintain compliance with USP , , and standards and ensure adherence to all regulatory requirements (FDA, DEA, OSHA). What you'll do: Strategic Leadership: Define and execute short- and long-term operational strategies aligned with corporate goals. Operational Excellence: Ensure safe, compliant, and efficient operations across multiple shifts, meeting production and quality targets. Regulatory Compliance: Maintain full compliance with USP, FDA, DEA, OSHA, and internal SOPs. Continuous Improvement: Drive Lean, Six Sigma, and automation initiatives to optimize processes and reduce costs. Talent Development: Build a high-performing team through coaching, training, and succession planning. Financial Management: Develop and manage budgets, monitor KPIs, and deliver cost-effective operations. Cross-Functional Collaboration: Partner with planning, quality, engineering, and other functions to ensure seamless operations and customer satisfaction. Facility & Equipment Management: Oversee maintenance, reliability, and engineering best practices for uninterrupted operations. Who you are: Deep knowledge of FDA-regulated environments; pharmacy experience preferred. Proven ability to lead large-scale operations in a fast-paced, multi-shift environment. Strong leadership, communication, and change management skills. Expertise in Lean, Six Sigma, and operational excellence methodologies. Financial acumen and experience managing complex budgets. Proficiency with ERP, CMMS, QMS systems and Microsoft Office Suite. Ability to navigate the facility and engage with teams on the floor. Manual dexterity for computer and office equipment use. What you've done: 15+ years of leadership experience in FDA-regulated operations. Bachelor's degree required; Master's preferred. Lean/Six Sigma certification and demonstrated implementation success. Project management expertise with a track record of delivering major initiatives. What's in it For You: A comprehensive benefits package that includes health, dental, and flexible spending accounts 401(k) retirement plan with a generous company contribution to help you save for the future Company Paid Life and disability insurance Access to voluntary insurance options A generous paid time off program that increases every year Tuition reimbursement Opportunity for growth - We believe in promoting from within and do so through our internal job posting program! Our Target Compensation Range for this position is starting at a $200,000 + base annual salary commensurate with the individual's experience and qualifications.
    $200k yearly 2d ago
  • Nonprofit Operations Director

    Project C.U.R.E 4.1company rating

    Operations director job in Phoenix, AZ

    Each C.U.R.E. Community is led by a Nonprofit Operations Director. The primary function of the Operations Director is to recruit, develop and support a team of volunteer leaders, and to oversee the successful management of the transportation, processing and shipping of life saving medical supplies and equipment to the poorest people in the world. Location: Project C.U.R.E. Distribution Center 3701 W Cambridge Ave Phoenix, AZ 85009 Responsibilities: The most important element of this position is the ability to recruit and train individuals who can take responsibility to do the work of Project C.U.R.E. The Operations Director must build a team of key volunteers to lead hundreds of other volunteers each month. The Operations Director is ultimately responsible for the areas of Procurement & Transportation - collecting the medical donations; Inspection & Repair - checking the equipment and repair malfunctioning items; Processing & Sorting - checking quality of supplies, sorting into categories; Inventory & Warehousing - maintaining the supplies and equipment in the warehouse; Packing & Shipping - loading the containers. The scope of the job is too big for one person to perform without significant assistance from a team of active, involved volunteers. A significant amount of the Operations Director's time will be spent interacting with organizations to recruit volunteers, the recognition of volunteer's leadership potential, conducting regularly scheduled training sessions and team meetings, and assessing volunteer effectiveness. The Operations Director is the one to motivate and appreciate the volunteers for their efforts. The Operations Director is the primary “face” of Project C.U.R.E. with gift-in-kind donors, and must maintain a relationship with hospitals, clinics, doctor's offices, wholesale sellers and local manufacturers who give medical supplies and equipment. In addition, the Operations Director is responsible for seeking in-kind donations of other materials and equipment for the successful functioning of the warehouse. The Operations Director maintains an effective working relationship with the staff at the International Headquarters and the Operations Directors in the other C.U.R.E. Communities by participating in bi-weekly conference calls, sharing “best practices,” attending semi-annual Town Hall meetings. And the Operations Director ensures that key metrics are collected, and reports are sent to International Headquarters on a timely basis. The Operations Director must ensure that the warehouse is a safe place for visitors, staff and volunteers. Additionally, the Operations Director schedules and executes the necessary maintenance on the trucks and equipment and notifies the right people about issues with the warehouse building. The Operations Director must preferably have knowledge of warehouse operations including inventory management, procurement, logistics and processing. Qualifications: The Operations Director must demonstrate alignment with Project C.U.R.E.'s mission and be passionate about addressing health care inequalities in the developing world in a sustainable manner. The ideal candidate for the position: Is qualified: Holds a bachelor's degree and has at least three to five years of volunteer development or other leadership training. Understands the task: Has a working knowledge of recruiting and training volunteers and how they can be motivated to high performance, and understands the flow of materials through the warehouse. Has a Proven Track Record: Recruits, inspires and leads volunteers, mentees and interns to achieve goals within the context of building a “performance culture.” Is accessible to volunteers and associates at all levels, interacting consistently, openly and honestly to assure everyone is treated with dignity and respect. You must be able to demonstrate the ability to develop others. Is a problem solver: Identifies, diagnoses and quickly resolves complex problems to improve results; is continuously pursuing innovation and process improvements to increase efficiencies and competitive advantage. Is organized: Must be highly organized and have the ability to multi-task in a fast paced work environment, with a high degree of professionalism and integrity. The successful Operations Director has the ability to pay attention to detail. Is teachable: Has an attitude of openness, is eager to learn new things, and does not get stuck in a repetitive pattern of doing the same things the same way for too long. Can quickly comprehend complex concepts and will accept instruction. Is “bottom line” oriented: Is capable of securing in-kind donations, negotiating discounts and benefits with vendors and venues, and can meet budget and resource challenges. Is a good person: Is a recognized leader that accepts feedback and continually looks for ways to develop themselves, and who maintains the highest ethical standards and values in order to represent Project C.U.R.E. well. Works well with others: The successful candidate possesses excellent relationship management and interpersonal skills; the ability to work effectively with donors, volunteers, staff and interns; displays mature judgment, superior diplomatic skills. Is an effective communicator: Can demonstrate effective communication skills including writing, interpersonal communication and public speaking skills and is good at listening. Is goal oriented: Manages to Key Performance Indicators, including setting revenue and expense goals/objectives for each event, monitoring performance and reporting results; is a “self-starter” who is internally motivated and does not require significant supervision. Is motivated: Has an obvious passion and enthusiasm for saving lives and strengthening health care systems in the developing world with an attitude of never giving up or accepting “no” for an answer. Reports To: The Phoenix Operations Director reports to the National Director of Operations. Compensation and Benefits: This position offers competitive compensation commensurate with experience, including health insurance, paid vacation, holidays, and a 403(b) plan. The salary range is $70,000 - $80,000. About Us: Healthcare in many developing countries is a global crisis. The severe lack of healthcare disrupts social and economic stability in almost every developing nation. Disease causes nine-out-of-ten preventable deaths in developing nations among children and adults. Millions of children under the age of five die each year from preventable disease, and more than 70% of these deaths occur from pneumonia, diarrhea, measles, malaria and malnutrition. Founded in 1987, Project C.U.R.E. (******************** has grown to be the largest organization in the world delivering 180 forty-foot ocean freight cargo containers of donated medical supplies and equipment each year. Each project begins with an onsite Needs Assessment to ensure that Project C.U.R.E. delivers the right items to the right people. Project C.U.R.E. has delivered medical relief in 133 countries. In addition, Project C.U.R.E. conducts C.U.R.E. Clinics, Helping Babies Breathe trainings, bio-technical trainings to approximately 300 hospitals and health care clinics in 40 developing nations. On average, the value of a Project C.U.R.E. Cargo container is worth $450,000, providing an amazing 20-to-1 “return on investment.” Project C.U.R.E. operates Distribution Centers in Denver, Phoenix, Houston, Nashville, Philadelphia and Chicago where over 25,000 volunteers sort more than 26,000 types of non-perishable medical supplies and certify medical equipment for shipment abroad. Project C.U.R.E. also operates nine Collection Centers throughout the U.S. Project C.U.R.E. receives both new and quality used medical items from hundreds of hospitals throughout the United States and medical manufacturers, such as Stryker, Medline, Medtronic, Kimberly-Clark, Steris, and Hill-Rom. Project C.U.R.E. operates on 3% administrative overhead and has earned numerous awards for being the industry leader in international medical donations. Project C.U.R.E. has been a Platinum organization by Guidestar and Charity Navigator and was ranked by Forbes magazine as one of the 20 most cost effective nonprofits in the United States.
    $70k-80k yearly 4d ago
  • Global Operations Customer Service

    Medaire 4.0company rating

    Operations director job in Phoenix, AZ

    This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need. Our customer service team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and work collaboratively between operations, medical, and security specialists. Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients. Required Work Experience 1 - 2 years of experience in logistics and customer service is required. Experience working in logistics, travel, and/or healthcare sector is desirable· Experience in a phone-based or call center environment is desirable. Experience working in a fast-paced, demanding environment. If interested, please apply Submit application for International Operations Specialist Trainee
    $39k-61k yearly est. 2d ago
  • Managing Director (Informatica Cloud Data Governance)

    Paradigm Technology 4.2company rating

    Operations director job in Phoenix, AZ

    Managing Director (Informatica Cloud Data Governance) About Paradigm - Intelligence Amplified Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference. Summary: We are seeking a Managing Director to lead and enhance Informatica Cloud Data Governance capabilities across a Financial Services organization The Managing Director should be able to design, fix, and scale an enterprise data governance operating model, remediate and structure Informatica Cloud Data Governance & Catalog (CDGC), stand up and grow an operational steward network, as well as prove governance value through measurable KPIs and ROI use cases in complex environments, including Financial Services organizations Candidates must have 5+ years of experience with taking the lead and running a Data Governance program as a Director or Program Leader The ideal candidate will have a strong background in Cloud Data Governance solutions, preferably with specific expertise in Informatica CDGC Experience in Data/Information Management Consulting, Banking, or Financial Services is preferred This position is Remote, with occasional travel Responsibilities: The Managing Director will lead data governance operationalization programs, end-to-end, with a strong focus on Informatica CDGC remediation and scale, operating model design, as well as measurable value realization This role is ideal for a senior leader who has personally taken complex governance programs from “stuck” to “running at scale” in large enterprises, and who is comfortable working deep in the details (catalog structure, subdomains, KPIs, steward network) while engaging credibly with executives You will be accountable for shaping and delivering multi-bundle roadmaps (Foundation & Operational Readiness, Operational Governance at Scale, Governance as a Platform), including, timelines, team structure, stakeholder engagement, and success measures Strategic Leadership & Program Ownership Own the strategy and delivery of multi-phase data governance programs (6-36 months), from assessment through self-sufficient operating model, for clients with complex domain landscapes Translate high-level governance ambitions into pragmatic bundles and roadmaps (e.g., Foundation & Operational Readiness, Governance at Scale, Governance as a Platform) with clear success criteria and milestones Advise C-level and senior stakeholders on tradeoffs between accelerated and realistic timelines (e.g., “3x factor” environments), resourcing models, and scope management for governance transformations Lead business development for governance-focused engagements: shape problem statements, structure proposals, estimate bundles, and present credible delivery plans that align to client culture and pace Client Engagement & Delivery Excellence Lead large-scale governance operationalization programs, typically spanning 9-10 major domains and dozens of subdomains, across multiple workstreams (people, process, CDGC, KPIs, culture) Design and implement data governance operating models that can expand from tens to 75-100+ active stewards, including role design, RACI, escalation paths, and integration with product/data lifecycle Direct comprehensive assessments of current-state governance (people, process, technology) and synthesize findings into a prioritized remediation roadmap for catalog, operating model, and culture Oversee design and rollout of data certification processes that move organizations from “no trustworthy data” to hundreds of certified assets with visible quality scores Establish and manage governance KPIs and ROI cases (e.g., reduction in time to find data, cost avoidance, risk mitigation, efficiency gains), ensuring governance value is transparent, quantified, and communicated Cloud Data Governance & Catalog (CDGC), Remediation, Structure, and Adoption Lead Informatica CDGC remediation: reorganize cluttered catalogs into clean, intuitive taxonomies aligned to business domains and subdomains as well as rationalize custom workarounds Define and implement domain/subdomain structures, term hierarchies, and usage patterns which can make 2,500-10,000+ terms observable, searchable, and usable for non-technical users Design and activate CDGC policies, workflows, and controls for stewardship, approvals, as well as certification, ensuring alignment with broader governance policies and standards Drive enterprise-wide adoption of CDGC, including user segmentation, training programs, coaching for business stewards, and ongoing support to increase logins as well as active usage across domains Steward Network, Culture, and Change Build and operationalize a “core network” of 25-35 stewards for foundation phases, expanding to 75-100+ stewards at scale across all major domains Develop role profiles, onboarding plans, training curricula, and playbooks for operational stewards, including expectations for issue management, certification, and engagement with CDGC Partner with governance leadership and communications teams to shift perception of governance from optional/overhead to essential business enabler, using success stories and ROI artifacts Practice Development & Team Leadership Shape Paradigm's market positioning for data governance and CDGC enablement, including reusable bundle structures, POVs, and accelerators based on programs involving complex environments, including Financial Services organizations Mentor managers and senior consultants, building delivery capability in assessments, operating model design, CDGC implementation, stewardship training, and KPI definition Lead internal knowledge development around governance value metrics, certification patterns, and catalog design standards that can be applied across clients Required Qualifications: 12+ years of Data/Information Management Consulting experience, with at least 5-7+ years leading Data Governance programs as a Director or Program Leader Demonstrated experience with turning underperforming governance programs (e.g., low adoption, cluttered catalog, limited domains covered) into structured, scalable capabilities showing clear KPIs and ROI Deep, hands-on expertise with Enterprise Data Governance frameworks and operating models, including domain structures, stewardship networks, escalation models, and integration with delivery lifecycle Proven success leading Informatica Cloud Data Governance & Catalog (CDGC), or similar catalog /governance platform implementations at scale (2,500-10,000+ terms), including remediation, taxonomy design, and adoption strategies Track record designing and running multi-wave domain expansion roadmaps (e.g., 3-4 high-priority domains, 3-4 mid-tier domains, remaining domains) with steward growth from dozens to 75-100+ Experience with defining and tracking governance KPIs and ROI use cases, such as time-to-find-data reduction, data quality improvements, risk reduction, and efficiency gains Strong consulting fundamentals: structured problem solving, clear synthesis, compelling storytelling, and executive presence with senior stakeholders in large, complex organizations Demonstrated ability to operate in “slow” or complex cultures (e.g., “3x factor” environments) while maintaining momentum, managing expectations, and sequencing quick wins versus structural fixes Exceptional communication skills, including simplifying technical governance topics for business audiences as well as facilitating alignment across strategy, technical, and operational teams Bachelor's Degree in a relevant field (e.g., Information Systems, Computer Science, Business, Data Management) Preferred Qualifications: Experience with leading governance programs in large, federated enterprises with many domains and subdomains, ideally in Banking, Financial Services, Manufacturing, Automotive, or comparable complex ecosystems Hands-on leadership of Informatica CDGC implementations (or equivalent), including configuration, workflow design, integration with data platforms, and stewardship onboarding Strong familiarity with Data Management frameworks (e.g., DAMA DMBOK, DCAM, CDMC) and the ability to apply them pragmatically to operational governance programs Experience with quantifying and communicating governance value through structured ROI case studies and KPI dashboards for senior stakeholders and boards Background in Data Quality, Metadata Management, and Data Catalog tools, with exposure to cloud data platforms and analytics environments where governed data is consumed Why Join Paradigm At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm. Learn more at ******************** Policy Disclosure: Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.
    $122k-194k yearly est. 5d ago
  • Operations Officer

    5Ivetech Recruitment

    Operations director job in Phoenix, AZ

    Operations Officer/ Trade Support/ Junior COO in Cryptocurrency We are working with a Global Cryptocurrency company based in PHOENIX, Arizona who are looking to hire an experienced individual to assist the Chief Operations Officer (COO) and the Operations Officer in the UK during and outside London business hours. They will be expected to run, operate and oversee the Exchange's activities to a high standard. Responsibilities: Assisting the OO (UK) in discharging their responsibilities to the COO. Responsible for providing content management system (CMS) reports to the COO. Reporting any issues arising during regional hours to the COO. Lead, drive and assist in all Project Management (PM) tasks, regional or global, as assigned by the COO. Set user access permissions, rights and authorisation in company's in-house systems on behalf of the COO, CISO or CTO for required personnel. Maintain, update and review the operations Risk Management Framework (RMF) on behalf of the COO. Assist the Chief Technology Officer (CTO) on any required matters. Monitoring other exchanges and crypto-related websites for, amongst other things, initial coin offerings, initial exchange offerings, policy/regulatory developments, whitepaper publications and information security notifications and logging these on the Regulatory Developments Register (RDR). Required experience and skillset: MSc Degree in a relevant area. Previous experience in a financial field supporting exchange technical aspects. Previous experience of working in an exchange offering fixed-income, currencies and commodities (FICC), foreign exchange (FX), equities or cryptocurrency products. Advanced Microsoft (MS) Excel skills. You should be able to present data through Pivot Tables, Pivot Charts and other relevant visual formats/materials (e.g. graphs). Conceptualised understanding of how an exchange functions and operates. Previous experience of producing CMS for FX or Cryptocurrency practice, and can provide reports using data gathering from multiple sources (internal and external). This is an exceptional opportunity for someone who has previously worked in a Trading/Crypto/Stock trading/fixed income environment who wants to fast track their career to new levels Seniority Level Mid-Senior level Industry Financial Services Employment Type Full-time Job Functions Finance Administrative General Required Skills: • Logging • Content Management • Information Security • Publications • Operations • Cantonese • Excel • Financial Services • Management System • Trading • Mandarin • Risk Management • MS Excel • Availability • reporting • Security • Materials • Project Management • Finance • Business • Management Salary Package: $ 50,000.00 - 150,000.00 (US Dollar)
    $29k-63k yearly est. 5d ago
  • Operations Project Manager

    Next Phase Enterprises

    Operations director job in Phoenix, AZ

    We're looking for exceptional Project Managers to join the Next Phase team. We strive for excellence in the service we provide and in the care we take of our people. We're seeking a self governing, proactive, Project Manager with a flexible, ‘can-do' disposition. Think you're the right fit? Apply with your resume; we'd love to connect. Job Summary The Project Manager works with internal sales, suppliers, and retailers to develop relationships and products for retail packaged goods. They are responsible for managing both internal and external processes from product ideation through development, authorization, and launch. This role ensures timely execution of tasks, effective communication, and coordination across departments and stakeholders. Key Responsibilities Collect and enter data into platforms such as Item 360, QMS, 1WS, Prospec, Arc, and internal databases. Assign and manage tasks using Asana checklists. Review artwork proofs against specifications, typically in 2-3 rounds. Participate in weekly status meetings with suppliers and sales teams. Attend and contribute to internal meetings and conference calls. Monitor dotcom activity including availability and content scores; collaborate with Marketing and Suppliers to update and approve content. Prepare and participate in line reviews and new item presentations. Support ideation and development activities including data entry and presentation creation. Conduct production case reviews monthly for 2-8 SKUs. Coordinate support and sample requests, and manage shipment logistics. Implement and track customer regulatory initiatives. Onboard new vendors and retailers as needed. Communicate effectively with internal teams, suppliers, and buyers/product developers. Respond to emails and correspondence promptly. Follow up on tasks via Asana, email, or calendar. Maintain accurate documentation and records for retail items. Education & Experience Required: High school diploma or GED Preferred: Associate or Bachelor's degree or equivalent Knowledge, Skills, & Abilities Proficiency in Microsoft Office and typing. Strong work ethic and tenure at previous companies. Experience in data entry, client/account management, and project/event management. Ability to multitask and pivot quickly. Excellent attention to detail. Self-directed, driven, ambitious, and enthusiastic. 3-5 years of relevant experience preferred. Familiarity with Asana and other task management tools. Strong interpersonal and communication skills across various contact levels.
    $71k-103k yearly est. 5d ago
  • Proposal Operations Manager

    SFE-Southwest Foodservice Excellence

    Operations director job in Scottsdale, AZ

    The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota. Qualifications: BS/BA in Marketing or Business Administration or work equivalent Minimum of 3 year's sales or sales coordinating experience Strong communication skills with the ability to work alongside all levels of the organization Proficient in Sales Force Proficient in Adobe InDesign Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative. Responsibilities: Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners Identify areas of improvement in the company and assist in creating and implementing solutions Manage and track sales pipeline and create reports and dashboards through Sales Force Manage Business Development Interns Manage Business Development Coordinator Complete and maintain accurate sales forecasts, data gathering and reports Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items Track budget and expenses for tradeshows Handle all sales administration duties in a timely and efficient manner Perform any other duties as assigned by VP Sales and Senior Executives Other duties, as assigned We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
    $53k-92k yearly est. 2d ago
  • Creative Operations & Project Manager

    24 Seven Talent 4.5company rating

    Operations director job in Phoenix, AZ

    Creative Project Manager (Retail / Print / Store Experience) Hybrid 4 days/week onsite | Phoenix, AZ Our client, a national retail organization, is seeking a Creative Project Manager to support a fast-paced internal Creative Team with a strong focus on the in-store experience, including store design, layout, signage, and product presentation. This role supports a high-volume creative environment and is well suited for a flexible, proactive project manager who thrives in ambiguity, adapts quickly to change, and brings structure to complex creative workflows. The Creative Project Manager will take ownership of key retail initiatives, including store signage and special projects such as developing comprehensive in-store standards and guidelines. Key Responsibilities Independently manage creative projects from concept through production and replenishment Own store signage programs and special retail projects Manage timelines, scopes, resources, documentation, and approvals Partner closely with creative, marketing, operations, and external vendors Oversee print production workflows, prototyping, sampling, and testing Drive financial compliance through purchase orders and invoice approvals Identify risks, resolve issues proactively, and adapt plans as priorities shift Provide clear status reporting and stakeholder communication Champion creative operations, process improvements, and best practices Qualifications 10+ years of creative project management experience (agency or in-house) Strong understanding of print production and retail creative processes Experience managing complex, cross-functional creative projects Proficiency with project management tools such as Workfront (preferred), Asana, Wrike, or Monday.com Highly organized, detail-oriented, adaptable, and solutions-oriented Strong communication and relationship-building skills This is an opportunity to join a dynamic retail creative environment where priorities move quickly and strong project management is critical to success. Ideal candidates bring energy, flexibility, and a passion for creative operations in a high-impact setting.
    $62k-84k yearly est. 1d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Operations director job in Scottsdale, AZ

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $38k-58k yearly est. 5d ago

Learn more about operations director jobs

How much does an operations director earn in Buckeye, AZ?

The average operations director in Buckeye, AZ earns between $55,000 and $170,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Buckeye, AZ

$97,000
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