Operations director jobs in Cambridge, MA

The Opportunity: Contribute To The Growth Of Your Career. Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology. 3rd Shift Position (11pm-7am) 5 day schedule/7 day availability The main duties to be completed within the role of GIS SOC Operator include but not limited to the following: Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities Responsible for all control room operations, including CCTV review. Ensure that all incidents are dealt with, logged and communicated in accordance with procedures Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers Support major incident command, control and crisis management and provide recommendations. Knowledge of how to use security and fire alarm systems Must be able to be contacted while on shift Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs Qualifications: Bachelor's degree or 1-4 years of experience in lieu of degree working experience with Incident Management and Change Management Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously. Troubleshooting experience Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander Accountability and Trust Unquestionable integrity and ethic

Education and Experience: · Master's degree in Life Sciences, Health Informatics, Biostatistics or related field. · Minimum of 8-10 years of data management and/or biostatistics experience in clinical research, with at least 3 years in a leadership role. · Strong background in medical device clinical trials and understanding of FDA and ISO regulations (e.g., 21 CFR Part 11, ISO 14155). · Knowledgeable in statistical methods. · Proficiency with clinical data systems (e.g., Medidata Rave, Oracle InForm, REDCap). · Experience with device data integration and analysis. · Solid understanding of database design, data standards (e.g., CDISC), and data quality assurance. · Excellent communication, leadership, and project management skills. Skills/Competencies: · Excellent written and effective verbal communication skills. · Ability to communicate cross-functionally across the organization. · PC skills; word processing, spreadsheet, database, Internet search and utilization. · Flexible and able to work in a fast-paced environment. · Team player. · Ability to organize and judge priorities. · Excellent ability to generate and maintain accurate records.

Base Salary: $145K-$215K USD + Bonus | Full-Time | Remote A fast-growing, clinical-stage biotech is redefining treatment paradigms with cutting-edge bispecific antibody therapies for immune and inflammatory disorders. Backed by strong investors and powered by a lean, agile team, this company is on a mission to deliver transformative biologics for patients with complex immune-mediated conditions. Be part of a team where innovation meets purpose-and help shape the next generation of therapies. Key Responsibilities Lead and oversee global Phase I-III clinical trials across immunology and inflammatory indications. Manage CROs and specialty vendors, ensuring adherence to GCP, ICH, and regulatory standards. Own budgets, timelines, and risk mitigation plans for all clinical programs. Collaborate cross-functionally with Clinical Development, Regulatory, Data Management, and Quality teams. Drive inspection readiness and ensure audit preparedness. Qualifications Minimum 8 years of clinical operations experience in biotech/pharma, including 3+ years in a leadership role. Proven track record managing global trials and CROs. Strong knowledge of GCP, ICH, and regulatory requirements. Immunology or inflammatory disorder experience preferred. If you or someone you know fits this experience and shows interest, we'd love to speak with you!

Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: The Global Director of Procurement will lead Veranova's global procurement strategy, ensuring the efficient, cost-effective, and compliant acquisition of goods and services across all business units. This role is pivotal in driving strategic sourcing, supplier performance, risk mitigation, and sustainability across a complex, regulated supply chain. Core Responsibilities: Strategic Leadership: Develop and execute a global procurement strategy aligned with corporate goals, including cost optimization, supplier innovation, and risk management Supplier Management: Build and maintain strategic relationships with global suppliers, ensuring quality, reliability, and compliance with regulatory standards (FDA, EMA, ICH) Contract Negotiation: Lead high-value contract negotiations across direct and indirect categories, including raw materials, equipment, and CDMO/CMO services Compliance & Risk: Ensure procurement activities adhere to internal policies and external regulations, including sustainability and ethical sourcing standards Team Leadership: Build and mentor a high-performing global procurement team, fostering cross-functional collaboration and talent development Digital Enablement: Champion procurement technology adoption (e.g., ERP, eSourcing platforms) to enhance transparency, efficiency, and data-driven decision-making Spend Analysis & Reporting: Monitor procurement KPIs, conduct spend analysis, and report performance to executive leadership Qualifications: Required Bachelor's degree in Supply Chain, Engineering, Business, or related field; Master's preferred 10+ years of progressive experience in procurement, supply chain, or manufacturing, with global scope Proven success in strategic sourcing, supplier negotiations, and procurement transformation Strong knowledge of regulatory environments and compliance frameworks Experience with ERP systems (e.g., SAP, D365), eProcurement tools, and digital procurement strategies Excellent leadership, communication, and stakeholder engagement skills Preferred Certification in Procurement or Supply Chain (e.g., CPSM, CSCP) Experience in pharmaceutical or CDMO environments Familiarity with zero-based budgeting and sustainability programs Ability to work across diverse cultures and matrixed organizations Salary Range: $175,000 - $275,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.

We are partnered with a commercial-stage Biopharmaceutical company who is looking to bring on a Compliance Business Partner at the Senior Director level. This position offers a unique opportunity to shape compliance strategy within a dynamic, growth-oriented environment, partnering closely with senior leadership and stakeholders. Key Responsibilities: Oversee and manage day-to-day commercialization efforts while ensuring adherence to applicable laws, regulations, and industry standards. Develop, implement, and maintain compliance policies, procedures, and training programs to guide organizational operations. Serve as the primary compliance advisor for business teams, providing risk identification and mitigation strategies for initiatives involving healthcare professionals, patients, and advocacy groups. Provide compliance oversight for programs such as speaker engagements, sponsorships, grants, and other healthcare-related interactions. Support transparency reporting, drug price reporting, internal investigations, and access to compliance tools including risk assessments and vendor due diligence. Qualifications: 8+ years of pharmaceutical compliance, audit, or related experience; B.A./B.S. required, advanced degree (MBA/JD) preferred. Strong knowledge of U.S. and global compliance laws, including anti-kickback statutes, transparency reporting, and industry guidelines (OIG, PhRMA). Experience with compliance audits, monitoring, and global transparency reporting; CHC or PMP certification is a plus.

Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.

Job description: Overview We are seeking a highly motivated and strategic Area Operations Manager to oversee the daily operations within a designated geographic region. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. This leadership role requires a proactive approach to managing teams, optimizing processes, and ensuring operational excellence. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proven track record in operational management across diverse environments. This position offers an opportunity to drive growth, improve efficiency, and contribute to the overall success of the organization. xevrcyc Daily report to SVP of Operations.

A biotechnology company based in Boston, MA, is seeking a Director, Global Patient Advocacy. This role involves developing advocacy strategies, engaging with patient advocacy organizations, and ensuring alignment with internal teams. Candidates should hold a BS/BA degree and have over 10 years of relevant experience in the pharma or biotech industry. This position emphasizes building relationships and driving patient-centric initiatives. #J-18808-Ljbffr

Nashua, New Hampshire | Full-Time | Leadership Role | $57,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $57,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Nashua, New Hampshire Work Location: In person

KBW Financial Staffing and Recruiting has partnered with a well-established construction services organization is seeking an experienced General Manager in the Merrimack County, New Hampshire area, to lead overall operations and support continued growth. This role is ideal for a hands-on leader comfortable operating across both field and office environments, with responsibility for operational performance, financial results, and team leadership. Key Responsibilities Provide visible, engaged leadership with a strong focus on safety, accountability, and execution Oversee operational and financial performance, including budgeting and margin management Guide project planning, estimating, scheduling, and overall delivery Build, develop, and lead a collaborative management team Drive process improvements across operations, project management, and administrative functions Monitor project progress, costs, and timelines to improve efficiency and outcomes Support contract administration, compliance, documentation, and close-out activities Maintain effective communication with clients, partners, and internal stakeholders Partner with ownership and leadership on short- and long-term business strategy Promote the use of systems and technology to improve productivity Qualifications 10+ years of leadership experience in construction or a similar operational environment Prior responsibility for running a business unit or major operational function, including financial oversight Demonstrated ability to lead teams and manage complex operations Experience with infrastructure, state and local contract work preferred Strong communication and relationship-building skills Working knowledge of industry safety and regulatory standards is a plus This is a senior leadership opportunity for someone looking to make a meaningful impact within a stable, growth-oriented organization.

Foundry is a global digital media company specializing in technology marketing solutions. Formerly IDG Communications, Foundry leverages proprietary data, premium content, and martech solutions to connect technology buyers with leading brands. With a portfolio of trusted IT publications and demand-generation tools, Foundry drives informed purchasing decisions for businesses worldwide. Backed by Regent, Foundry is rapidly expanding its global reach through innovation and strategic growth. Position Summary The Director of Customer Success Operations leads the processes, systems, and analytics that power Foundry's CS organization. They streamline workflows for renewals, onboarding, and customer feedback, while managing and developing the CS Ops team to enable frontline CSMs. This role owns reporting and insights, turning customer health and performance data into actionable strategies that improve efficiency, drive retention and growth, and align CS efforts with business goals. By linking operational performance to financial outcomes, the Director ensures Customer Success contributes directly to revenue, profitability, and long-term customer value. Responsibilities The successful candidate will be expected to: Build and optimize CS processes: Design and implement scalable workflows that streamline renewals, onboarding, lifecycle management, and customer feedback. Lead and develop the CS Ops team: Manage, mentor, and coach operations staff, ensuring alignment with CS priorities and professional growth. Own systems and tools: Oversee CS technology platforms (HubSpot, Boostr, D365, Monday.com), ensuring adoption, integration, and continuous improvement. Deliver reporting and insights: Develop dashboards and reporting frameworks that measure customer health, retention, expansion, and CS ROI. Enable the frontline team: Provide CSMs and Directors with playbooks, data, and operational support to drive customer outcomes and revenue growth. Monitor performance and efficiency: Track operational KPIs and financial impact, linking CS activities to revenue retention, NRR, and profitability. Partner cross-functionally: Collaborate with Sales, Product, and Operations leadership to align CS processes with revenue targets and customer outcomes. Support financial forecasting: Provide input into revenue forecasts and renewal projections, helping leadership anticipate growth and risk trends. Champion consistency at scale: Standardize processes and codify best practices to ensure customers receive a consistent, high-quality experience worldwide. Qualifications Experience & Leadership: 8-10+ years in Customer Success, Operations, or related functions, with at least 3-5 years leading CS Ops, Revenue Ops, or similar teams. Proven ability to design and scale processes, systems, and reporting that drive measurable outcomes. Industry Knowledge: Strong understanding of B2B marketing, media, and data-driven campaign delivery. Familiarity with subscription, renewal, and services business models, and experience linking CS operations to financial performance. Operational Excellence: Demonstrated expertise in building playbooks, streamlining workflows, and codifying best practices that improve efficiency and customer experience. Financial Acumen: Ability to connect operational performance to business results, including retention, NRR, profitability, and forecasting. Skilled at building financial models and presenting CS ROI to leadership. Technical & Tools Proficiency: Advanced knowledge of CRM and marketing platforms (HubSpot, Boostr, D365, Salesforce, Monday.com) and data visualization/reporting tools. Strong Microsoft Excel/PowerPoint/Office skills. Analytical Skills: Strong data-driven mindset with the ability to design and interpret dashboards, customer health metrics, and performance KPIs to guide strategy. Collaboration: Track record of partnering effectively with Sales, Product, Marketing, and Operations to align customer and business goals. Education: Bachelor's degree required; MBA or advanced degree in business, operations, or related field preferred.

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization's cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7. Armis is a privately held company headquartered in California. About the Role We're seeking a Director of Customer Success - SLED & Healthcare to lead our post-sales strategy and execution across state, local, education, and healthcare customers in North America. This leader will own customer health, retention, and growth by driving adoption, measurable outcomes, and strong executive relationships across mission-driven public sector and healthcare organizations. The ideal candidate is a strategic operator, people leader, and coach - someone who can build inclusive, high-performing teams, foster cross-functional collaboration, and deliver exceptional outcomes for customers protecting critical public and healthcare infrastructure. Key Responsibilities Leadership & Strategy Lead, mentor, and grow a high-performing team of Technical Customer Success Managers (TCSMs) supporting SLED and healthcare accounts across the U.S. Define and execute the Customer Success strategy aligned with Armis' broader go-to-market, retention, and growth goals for both the public sector and healthcare markets. Partner with Sales, Renewals, and Support leadership to ensure a unified, value-driven customer journey. Act as a voice of the customer to Product, Engineering, and Operations, advocating for features and capabilities unique to government and healthcare environments. Foster an inclusive, equitable team culture that celebrates diversity of thought, background, and experience. Customer Outcomes Drive measurable improvements in adoption, renewal, and expansion across assigned accounts. Ensure customers achieve time-to-value milestones, successful deployments, and ROI realization aligned with patient safety, data protection, and mission-critical outcomes. Maintain executive relationships with key stakeholders including CIOs, CISOs, and healthcare IT and compliance leaders. Oversee strategic account reviews, health scoring, and risk mitigation with a proactive, data-driven approach. Operational Excellence Develop scalable playbooks, metrics, and frameworks for SLED and healthcare customer engagement and success measurement. Own KPIs such as Gross Retention Rate (GRR), Net Retention Rate (NRR), and Customer Health. Partner with Enablement and Operations to strengthen onboarding, automation, and analytics for the CS organization. Represent the SLED & Healthcare CS organization in leadership forums, providing data-driven insights, customer advocacy, and strategic recommendations. Qualifications 10+ years of experience in Customer Success, Account Management, or Consulting, including 3+ years leading teams. Proven success managing enterprise, healthcare, or public sector accounts within cybersecurity, SaaS, or enterprise technology. Deep understanding of government and healthcare procurement, compliance, and renewal cycles. Strong executive presence and communication skills, capable of influencing across diverse stakeholder groups. Analytical mindset with a passion for operational excellence and scalable process design. Experience working in a high-growth or hyper-scale environment is preferred. Commitment to building and leading a diverse, inclusive, and high-performing team. Success in This Role The SLED & Healthcare Customer Success team operates as a trusted strategic partner to public sector and healthcare organizations. Measurable improvement in retention, expansion, and advocacy metrics across both segments. Clear, consistent visibility into customer health, risk, and success outcomes. A strong, engaged TCSM team known for excellence, inclusivity, and customer obsession. Salary range guidance for this position is: $175,000 - $220,000 The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis. The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity. Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. Please click here to review our privacy practices.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$190,400-$299,200 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

is All About The Vice President, General Manager - Development Program prepares the Assistant General Manager of Merchandising via a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience and business ownership. The incumbent must remain 100% mobile during their tenure in the development program. This requirement is defined as having availability to relocate to any one of SFA's stores for additional assignments as an Assistant General Manager of Merchandising, and/or future promotion to Vice President, General Manager. The Assistant General Manager of Merchandising will participate in a six to eight month development program, providing a comprehensive understanding of SFA's leadership toolkit. The program culminates in an annual summit to include presentations to and from our Executive Leadership Team. Under the direction of a Flagship Vice President / General Manager, the Assistant General Manager of Merchandising is responsible for increasing sales by focusing on driving the selling and clienteling process through developing and managing effective selling teams, creating a service and selling culture that delivers results and ensuring the alignment of the merchandise to local needs and opportunities. The Assistant General Manager of Merchandising is responsible for developing a high performance selling organization; ensuring that all selling associates have clear selling strategies as well as broad product knowledge, and effectively coaching selling managers and associates to achieve selling goals, while ensuring that the service experience as delivered by the store team consistently exceeds customer expectations. The Assistant General Manager of Merchandising understands that the success of the organization is tied to the quality and performance of the team, and is responsible for developing, motivating and retaining talent in order to drive sales results and maximize store volume. You Must Have: * 100% open availability to relocate within the United States * Minimum 5+ years of luxury retail management experience * Experience leading fast-paced, high retail sales volume environments * Experience developing and leading clienteling culture (i.e. VIC loyalty programs, client events and experiences, store marketing initiatives, brand ambassadorship, etc.) * Executive leadership presence with the ability to present/report business trends/financials * Experience developing and promoting People Leaders * Flexible in scheduling as the business needs including evenings, weekends and holiday schedules Who You Also Are: * Clearly shares the work to be done and the expected outcome. Easily creates working relationships to enhance self and team. * Seeks and expands on original ideas, enhances others' ideas and contributes their own ideas. Place the team's success above their own * Establishes positive interpersonal relationships * Champions innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods As The Assistant General Manager, Merchandising, You Will: I. BUSINESS OWNERSHIP * Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team * Directly oversees all Client Development Managers except within the Fifth Avenue Club (Personal Shopping) * In partnership with the VP/GM, act as the Chief Merchant for the store to ensure the alignment of merchandise to local needs and opportunities * Execute the VP/GM's strategic vision for his/her store * Drive towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for all sales departments * Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly (e.g. focus programs) * Facilitate cross-functional communication across store departments to optimize collaborative efforts * Fulfill store senior leadership responsibilities, including attending daily, weekly, and monthly meetings * Actively participate in, and in the absence of the VP / GM, lead Store Senior Leadership team meetings * Partner with Merchant and Planning Organization Leaders to determine appropriate strategies and action plans for the store to yield positive results II. PEOPLE * Serve as coach to the Management team to enhance the effectiveness of their leadership style and increase the engagement of their teams. * Be responsible for developing top talent Client Development Managers to promotability. * Collaborate with the Centralized Recruiting team, as appropriate, ensure jobs are filled in order to drive business. * Oversee people, product and placement, and sales promotion. * Oversee Client Development team performance and objectives. * Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues. * Tailor leadership style to appropriately set expectations and coach for growth for different levels of direct reports. * Set goals for Associates in alignment with department objectives and supports in Associates in achieving them. * Develop, motivate, and train the management team in all aspects of the store. * Provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations. III. CLIENT EXPERIENCE * Champion SFA culture and values, and manages the team to create a friendly, upbeat atmosphere where customer service is consistent with SFA standards. * Partner with Client Development, Brand Ambassador, Merchants, Vendors and Regional teams to fulfill strategic efforts. * Oversee the floor to monitor and ensure coverage and presence. * Build a Customer Service-driven team, overseeing Customer Service efforts and escalations. * Partner with functional leads for execution of in-store selling events. * Seek to help others by identifying and meeting the needs of the team, customers, partners, and communities. Your Life and Career at SFA: * Be a part of a team of disruptors focused on stores and redefining the luxury experience * Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate * A culture that promotes a healthy, fulfilling work/life balance * Benefits package for all eligible full-time employees (including medical, vision and dental) * An amazing employee discount Salary and Other Compensation: The starting salary for this position is between $115,000- $130,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is also eligible for bonus. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role. Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at ScholarRock.com and follow @ScholarRock and on LinkedIn . Summary of Position: In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.Position Responsibilities: Strategic Leadership & Operational Excellence Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization. Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization. Data Governance & Systems Integration Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency. Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW Provide Field Operation Support for ROW Ensure organizational compliance with CRM data standards and quality protocols. Sales Enablement & Field Optimization Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption. Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives. Manage territory alignment and roster systems to ensure optimal resource utilization. Manages the field sales force credentialling program Performance Management & Incentives Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing. Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement. Cross-Functional Collaboration & Commercial Readiness Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches. Collaborate across the Commercial team to align operational strategies with key business objectives and priorities. Candidate Requirements: Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred. 8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams. Extensive experience supporting technical design of commercial systems. Implementation experience a must. Extensive experience with Veeva CRM, data management and incentive compensation Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data Experience working with field sales teams, field reporting and incentive compensation Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy. Strong interpersonal skills with demonstrated ability to drive toward consensus. Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees .

ABOUT US:Volta Labs is an applications company that is revolutionizing the future of genomics. We are a Boston based, venture-backed biotech startup that makes extracting vital information from biological samples is as simple as pressing a button, through our flagship product Callisto. Our product speeds up processing time for scientists and increases accessibility to important genetic information for patients. Sitting at the intersection of science and engineering, we invite you to join us on our journey to shape the future of genomics, where insatiable curiosity is encouraged and every Voltarian makes an impact. THE TEAM:You'll join a team of innovative thinkers who love to experiment, collaborate, and win together. We are passionate about pushing the boundaries of automation, biology, computing, robotics, design, and user experience to benefit our customers and the world. In this role, you will be responsible for owning the design process and improvements of manufacturing for our product, Callisto. A successful candidate will have experience managing teams, establishing process and continuity on the manufacturing floor and scaling manufacturing from tens to hundreds of units for a complex electro mechanical product.Day 1 to Year 1: Own the full manufacturing floor, including managing technicians and manufacturing engineers Evaluate current production processes, layouts, and identify key bottlenecks Build and implement short- and long-term plans to increase throughput and reliability Partner with cross-functional teams to resolve electro-mechanical design challenges for the Callisto instrument Create systems and documentation to support quality, repeatability, and scale Help grow output from 40 units/year now to 100+ units by 2026 Identify talent and resource gaps to support scaling and address technical challenges Champion a hands-on, solution-oriented culture in the manufacturing team Within 3 months you'll…Work to deeply understand current manufacturing workflows, team capabilities, and product requirements. Map out key technical and process issues across the floor, identify and start to prioritize urgent issues. By 6 months you'll…Implement improvements to high-impact areas (process flow, yield, uptime, throughput), drive cross-functional initiatives with R&D, Product, and QA and help set a roadmap for scaling output toward goals. Begin shaping hiring and resource plans based on observed gaps. At 12+ months you'll…Drive long-term manufacturing initiatives such as scaling strategy, process documentation, and manufacturing design. Continuously iterate on a strong foundation of growth, preparing for the next phase of scale up ( 100+ units/year) Your Experience 7+ years of industry experience with preference on experience in engineering and manufacturing of electromechanical devices. Strong technical background in mechanical, electrical, or systems engineering, with experience transitioning into manufacturing leadership roles Proven track record of working closely with technicians and engineers to resolve hands-on technical challenges on the production floor. Experience implementing and improving manufacturing processes, scaling production, and driving efficiency and throughput Startup or high-growth environment experience-comfortable with ambiguity, change, and fast iteration Ability to think systematically and make data-driven decisions based on production metrics and technical analysis Experience leading small to mid-sized teams, with a hands-on leadership style Familiarity with design for manufacturability (DFM), quality systems, and documentation best practices Excellent collaboration and communication skills-able to work across engineering, product, and leadership teams Industry experience in life sciences tools, 3D printing, or medical devices strongly preferred This is a full-time position that requires a significant amount of in-person work and collaboration onsite at our Seaport Office in Boston, MA. If you are unable to relocate or commute to the Boston MA area, this role won't be a match. Our Benefits and Perks: • Robust Equity Program, to build future wealth through stock options with high growth potential• Comprehensive Healthcare Coverage, including Medical, Dental, & Vision• HSA with monthly company contribution, & FSA• Sponsored Commuter Benefit Plans• Access to Our 401K Plan, to save for your future• 12 Weeks of Paid Parental Leave• Paid Time Off, because we understand the importance of time off for rest and adventure• 11 Paid Holidays• Twice Weekly Company Lunches, office snacks, beverages, & treats• Monthly Team Happy Hours and regular team outings! We are an equal opportunity employer and foster diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and we actively seek out and value diverse backgrounds and experiences. Even if you don't check every box, but see yourself positively contributing, please apply. Help us build an inclusive community that will change the face of genomics!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us Founded in 2015 to develop the world's first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes. VulcanForms Inc. seeks a Director, Manufacturing for our Devens location. Job Purpose The Director of Manufacturing will architect and scale the operating systems that power our Devens production site. This leader will design the foundational processes, workforce models, and continuous improvement systems required to support this site's rapid expansion, from scaling our printer capacity to maturing the operating rhythms that enable 24/7 manufacturing. Working in partnership with the existing site management team, the Director will unify production, maintenance, and facilities operations under a cohesive, modern operating system. This leader will also build the structured NPI and engineering-handoff mechanisms needed to industrialize new products, ensuring that Devens becomes the blueprint for future sites. This is a hands-on, 0-1 role that requires a builder who can establish scalable systems while elevating and empowering current leaders. Key Responsibilities * Scale Devens' manufacturing operations to support growth of our printers and associated post-processing equipment. * Redesign Devens' alternative work schedule (AWS) to support stable 24/7 production, maintenance, and facilities coverage. * Lead and align production, maintenance, and facilities through existing site managers. * Drive a proactive safety culture with daily safety walks, increased near-miss reporting, and elimination of repeat HSSE findings. * Implement a disciplined quality environment with strong documentation, SPC readiness, and continuous improvement of work instructions. * Achieve strong and sustainable OEE performance through improved equipment reliability, mature maintenance practices, and optimized technician coverage * Improve On-Time Delivery through enhanced planning, capacity modeling, and execution accountability. * Expand maintenance and service technician teams to full 24/7 coverage and establish OEM service agreements to reduce downtime. * Build a structured NPI pipeline with EVT/DVT/PVT gating, DFX integration, and effective engineering-to-production handoff. * Develop scalable operating systems and playbooks that allow Devens to serve as the model for future sites. Qualifications * 10+ years of progressive experience in manufacturing leadership within a complex high volume production environment, preferably in aerospace, medical, additive or consumer goods. * Bachelor's degree or equivalent practical experience in Management, Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, or a related field. * Demonstrated experience scaling manufacturing operations, launching New Product Introductions (NPI), instilling Design for Excellence (DfX), and implementing/managing 24/7/365 Alternative Work Schedule (AWS). * Experience with Quality Management Systems (AS9100D, ISO9001,etc.), good documentation practices (GDP), and statistical process control (SPC) methodologies. * International Traffic in Arms Regulations (ITAR) clearance. * Proven ability to implement lean manufacturing principles and continuous improvement initiatives (Kaizen, 5S, TPM, Kanban boards, etc.) * Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across different teams. * Proven experience in a high growth environment with the ability to build processes from scratch. * Experience identifying and implementing capital upgrades and process flow improvements to manufacturing facilities. * Familiarity with regulatory requirement and safety standards relevant to manufacturing. VulcanForms offers a competitive salary and equity package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, VulcanForms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match. The annual base salary range for this position is $171,000 to $220,000.

Who We AreCogent Biosciences is a publicly traded biotechnology company focused on developing precision therapies for genetically defined diseases. The most advanced clinical program, bezuclastinib, is a selective tyrosine kinase inhibitor that is designed to potently inhibit the KIT D816V mutation as well as other mutations in KIT exon 17. KIT D816V is responsible for driving systemic mastocytosis (SM), a serious disease caused by unchecked proliferation of mast cells. Exon 17 mutations are also found in patients with advanced gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Top-line results from registration-directed trials in NonAdvanced SM, Advanced SM and GIST are expected in 2025. The company also has an ongoing Phase 1 study of its novel internally discovered FGFR2 inhibitor. In addition, the Cogent Research Team is developing a portfolio of novel targeted therapies to help patients fighting serious, genetically driven diseases targeting mutations in ErbB2, PI3Kα and KRAS. Our Team**************************** This critical role will lead the strategic and tactical execution of field (commercial customer-facing) operations supporting the launch of bezuclastinib across 3 important indications, Cogent Biosciences' key pipeline asset. The Director of Field Operations will be a key member of the Commercial Operations and Analytics leadership team responsible for driving operational excellence for the commercial organization. We are seeking a strategic and hands-on leader to optimize field deployment, execution, and operational readiness for our upcoming launches. As a key strategic partner to senior sales leadership, this will own the design, implementation, and continuous improvement of our customer-facing operating model. The ideal candidate possesses both the strategic perspective required for sales excellence, and the executional perspective required for a field team to deliver a best-in-class launch. The ideal candidate will bring deep expertise in CRM systems, analytics, field operations, and cross-functional collaboration to drive operational excellence and accelerate launch impact. Key Responsibilities Strategic Leadership & Business Partnering Strategic partner to Senior Sales Leadership, Market Access, Marketing, Patient Services and Analytics to understand key functional needs that translate to field operational solutions and execution. Engage and Align with critical cross-functional team members that support field teams (IT, HR, Compliance, Sales Training, Congress Execution, Medical, etc). Key field operations leader for real-time issue resolution, solution development, performance monitoring and operational support needs. Field Planning and Execution Operational Leadership Aligned with the vision of the senior commercial leadership, develop and lead all the field planning processes (at the National and Regional level) required to enable a field force to launch in the rare disease and oncology space. This includes business and call planning, targeting and segmentation, resource allocation, budgeting, reporting and all key sales enablement tools. Develop and lead the annual cadence of key field engagements and meetings (business reviews, key sales meetings, performance updates, etc). Develop key field performance management and monitoring systems, processes and reporting (goals, key performance and execution metrics, etc) that are strategically aligned and visible to all stakeholders. Ensure compliance with regulatory and legal requirements, including credentialing and spend reporting. Enabling Customer Facing Teams with Technology, Tools and Systems Working with senior commercial leadership to identify key technology capabilities and requirements to support an engaged and productive customer-facing organization across functions. Collaborate with key functions (IT, L&D, Marketing) to develop, integrate and implement key field-facing tools such as CRM, call/business planning tools, peripherals (such as tablets), virtual selling capabilities, etc. Lead the onboarding and ongoing training requirements for the field to adopt new technology and processes into their way of working. Develop/implement novel enabling SOPs for the field force to allow them to perform more effectively. Find opportunities to leverage technology or new digital solutions to improve productivity, simplicity and engagement of the field team. Oversee vendor relationships related to CRM, data analytics, and field operations platforms. Performance Management, Monitoring and Reporting Leading an aligned approach to critical measurable indicators and outcomes related to field performance and execution. Develop scalable reporting capabilities, field-facing dashboards, KPIs, and scorecards that enable actionable insights, performance monitoring and support coaching conversations. Work with commercial leadership to establish the overarching philosophy of the SIP (sales incentive plan) and build the SIP integration plan for the field (quota setting process, key data sources and inputs, sales vs quota reporting capabilities, payout frequency and processes, QA/QC processes). Build field response process and capability to respond to data, IC, and comp enquiries. Launch Readiness and Deployment/Territory Optimization Work with senior leadership and external partners to design a fit for purpose customer facing organization with the right capabilities to ensure a best-in-class launch. Optimize the deployment of field resources and geographies aligned with the market opportunities across Cogent's three potential indications, HCP targeting, key centers of excellence in each territory. Support the scale and build of the field operations resourcing and infrastructure to prepare for launch. Act as a key member of the Launch Readiness workstream to represent the field readiness and key milestones reflecting the preparations for field activation on Day 1. Qualifications Bachelor's degree in Business, Life Sciences, or related field; MBA or advanced degree preferred. 8+ years of experience in pharmaceutical or biotech field operations, with launch experience in rare or specialty diseases. Proven expertise in CRM systems (e.g., Veeva, Salesforce), field analytics, and commercial data infrastructure. Strong understanding of field force effectiveness, territory design, and incentive compensation. Experience in a startup or growth-stage biotech environment preferred. Excellent project management, communication, and cross-functional collaboration skills. Ability to thrive in a dynamic, fast-paced, and highly regulated environment. Our Locations Waltham, MA: Our Boston office includes an open office layout that has recently undergone a makeover designed for collaboration and giving our employees the best work place possible. Free access is provided for both on-site parking and gym facilities in the building. Boulder, CO: We have just moved into our new state-of-the art Research Facility in the fast-growing biopharmaceutical hub in the greater Denver/Boulder corridor. Our CEO is based full-time in this location and we are proud to call this the home of Cogent's discovery research organization. Our Offer To You To attract the very best talent, we offer a generous benefits package that includes competitive pay, performance-based bonus, stock options, insurance coverage (health, dental, life, and disability), competitive time-off, a 401(k) plan, and commuter/parking benefits. We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Compensation: $14.00 - $16.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.