Operations director jobs in Carlsbad, CA

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

A leading pharmaceutical company in San Diego is seeking a Director, Privacy Legal Counsel to oversee their global privacy program. This role requires deep experience in privacy regulations and a strong ability to manage complex legal issues across various functions. Candidates should have a Juris Doctor degree and at least 10 years of relevant experience, including leadership in the biotechnology or pharmaceutical industry. The position offers a hybrid work model and aims for compliance with both U.S. and international privacy standards. #J-18808-Ljbffr

| Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary (dependent on market and experience). Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: Engaged executive presence with team in scope of role Build strong relationships of trust with internal (i.e., peers and support teams) team. Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. Ability to clearly communicate, motivate and inspire others to reach company vision. Growth and Strategy Positively contribute to sales and EBITDA goals Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders. Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. Maintain client retention goals as outlined in business plan. Develop and implement strategies that promote the organization's mission, core values and global service standards. Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. Drive business improvement and compliance through new or enhanced technology/processes. Operations: Follows regional and/or national policies and operational protocols. Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. Education & Experience: Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.

A leading biotech company in San Diego is seeking a Director of Legal to manage all legal business matters. The position requires a law degree, a license to practice law, and strong experience in regulatory compliance and intellectual property. Responsibilities include advising on legal issues, directing counsel in litigation, and ensuring efficient operation of the legal function. This role offers a competitive salary range of $220,500 - $330,700 and the opportunity to work in an inclusive environment committed to health equity. #J-18808-Ljbffr

San Diego Paint Pros | Executive Leadership Role San Diego Paint Pros is hiring a Director of Operations to help lead the next phase of our growth. This is a senior leadership role for a construction professional who thrives at the intersection of operations, project delivery, forecasting, and business development. You will oversee production systems, financial predictability, change-management structure, and leadership development-while also spending meaningful time building relationships with commercial general contractors and supporting preconstruction efforts. This role leads at a high level: setting standards, building systems, strengthening accountability, and guiding project and field leadership-while stepping in strategically when needed. What You'll Own: Company-wide operational leadership across project delivery and production Forecasting accuracy, job-cost oversight, and invoicing structure Change-order and documentation discipline that protects margin and reduces risk Leadership development and accountability for project and field leadership Business development and GC relationship management (~40% of role) Preconstruction partnership with estimating to strengthen scopes, risk review, and project handoff Continuous improvement of systems, workflows, and communication Who This Role is For: 10+ years in commercial construction (GC or specialty subcontractor) Proven experience leading multiple projects or teams with financial accountability Strong forecasting, documentation, and operational discipline Confident, relationship-driven communicator with GCs Comfortable in both strategic leadership and real-world execution Experience with Procore, Excel, and modern construction systems Compensation $125,000 - $150,000 base (DOE) 20-25% bonus potential tied to profitability, forecasting accuracy, and leadership KPIs Benefits, PTO, paid holidays, mileage + tech stipend If you're looking for an opportunity to lead, build, and shape how a growing construction company operates, we'd love to connect. Apply via LinkedIn or message us directly for a confidential conversation.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

The Vice President, Head of Clinical Operations for Autism Services is a key enterprise leader responsible for translating strategic vision into operational execution for Easterseals Southern California (ESSC). Reporting to the Chief Clinical Officer, this role partners closely with the VP, Head of Clinical Services to ensure operational standards and supports are in place. This role leads the implementation of standardized workflows, center development, and performance management systems that drive efficiency, quality, and compliance. With oversight of fiscal planning, data analytics, and cross-functional initiatives, this role ensures that Autism Services deliver measurable outcomes, operational excellence, and a consistent experience for individuals, families, and stakeholders. Compensation ranges from $170,000 - $221,000 annually Responsibilities Participates as a key member of the leadership team to develop and implement the Autism Services strategic plan, goals, and objectives aligned with Easterseals' mission. Reviews, revises and implements consistent operational standards, practices, and workflows across all autism service centers for added efficiencies and opportunities through the use of technology and other systems. Standardizes workflows and operational practices across all autism service centers to ensure efficiency, high-quality care, and consistency. Leads and mentor a team of direct reports, fostering alignment with organizational goals and a culture of excellence. Oversees staffing models, training, and service delivery in partnership with service line leads. Partners with the VP of Clinical Services and the VP of Networks to align operations with clinical strategy and evidence-based practices. Collaborates with the VP of Provider Networks and the VP of Clinical Services to expand access, enhance provider performance, and improve participant outcomes. Works cross-functionally with People Services on recruitment, succession planning, and leadership development. Partners with service line leads to provide comprehensive oversight and ensure consistency in all aspects of Autism Services operations, including staffing, training, and service delivery. Supports the financial health by ensuring budgets are strategically developed, closely monitored, and effectively managed. Services should be maximizing revenue streams, controlling costs, and optimizing resource allocation to support long-term financial stability and mission-driven outcomes. Leads quality assurance and process improvement initiatives to enhance service delivery and client outcomes. Leads innovative initiatives by identifying and implementing new care delivery models, operational technologies, and strategic partnerships that enhance service efficiency, scalability, and outcomes. Leverages data analytics to guide strategic decision-making, track key performance indicators (KPIs), and foster a culture of continuous improvement across clinical and operational domains. Promotes a culture of service excellence and feedback across all stakeholder groups. Leads quality assurance and process improvement initiatives to strengthen service delivery, ensure regulatory compliance, and enhance client outcomes. Ensures adherence to legal and ethical standards. This includes industry regulations, ESSC's policies, and ethical conduct within the workplace. Foster a culture of Compliance, Ethics, and Integrity within the organization. Oversees the planning and development of new autism centers and facility enhancements, ensuring operational efficiency, regulatory compliance, and alignment with strategic growth objectives. Provides strategic leadership for the autism service line, overseeing project change management initiatives, driving change, cultivating a culture of excellence and innovation, and contributing to the development and evaluation of new programs. Collaborates with external vendors, payors, and internal stakeholders to ensure consistent, high-quality service delivery, effective communication, and enhanced client satisfaction across all operational touchpoints. Promotes a culture of service excellence and continuous feedback across all stakeholder groups. Partners with leaders to ensure strategic alignment and unified support of organizational priorities. Qualifications Education Master's degree in healthcare administration, business analysis, clinical psychology, behavioral health, or related field. Experience Minimum 10 years of progressive leadership experience in clinical operations, preferably in autism, health care or behavioral health services. Proven ability to lead multidisciplinary teams, manage complex projects, and drive strategic initiatives. Proven success in strategic leadership roles A track record of driving operational excellence and innovation Deep domain expertise in autism service models, and regulatory compliance. Knowledge, Skills and Abilities Exceptional analytical, organizational, and communication skills, with the ability to synthesize complex information and drive informed decision-making. Deep expertise in autism spectrum disorders and evidence-based treatment models, including some preferred but not mandatory experience in Applied Behavior Analysis (ABA). Comprehensive knowledge of healthcare operations, clinical standards, and regulatory compliance within behavioral health settings. Proficiency in financial management, strategic budgeting, and utilization of data reporting tools to support operational and clinical performance. Advanced capabilities in strategic planning, organizational development, and leading enterprise-wide change management initiatives. Proven ability to lead, inspire, and develop cross-functional teams in a dynamic, mission-driven environment. Strong interpersonal and stakeholder engagement skills, with the ability to build trust and alignment across diverse audiences, including families, staff, and external partners. Expertise in project management and process improvement methodologies, such as Lean or Six Sigma. Skilled in interpreting complex data sets and translating insights into actionable strategies that enhance service delivery and outcomes. Demonstrated commitment to innovation, continuous learning, and fostering a culture of service excellence.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The **GTM Operations Director** is responsible for building and running the operating model that scales partner-delivered and embedded solutions, driving predictable growth, partner satisfaction, and compliant execution across geos and routes-to-market. The role acts as the operational "control tower" between partnerships, product, sales, finance, and legal. **Operational strategy and governance** + Define and own the endtoend operating model for partner solutions and embedded offerings (from partner onboarding and solution design through co-sell, billing, and support) + Establish and run the rhythm of the business for partner and embedded motions, including QBRs, MBRs, pipeline and forecast reviews, and program health reviews + Create and maintain clear governance, RACIs, and approval workflows for large/complex deals, non-standard terms, and new embedded constructs **Process, systems and tooling** + Design, document, and continuously improve core processes across partner GTM, sales, finance, legal, and customer success to make it "easy to do business" with and through partners + Own the functional requirements and roadmap for supporting digital capabilities for partner and embedded-solution motions + Drive automation and standardization of workflows, minimizing manual touchpoints while maintaining appropriate controls and compliance **Performance management and analytics** + Define success metrics and dashboards for partner and embedded solutions (e.g., attach and adoption rates, partner-sourced and influenced ACV, solution margin, partner health, time-to-launch) + Lead forecasting and performance reviews for partner and embedded motions, providing insight and recommendations to executive and field leadership + Use data to identify bottlenecks and opportunities, prioritize improvements, and track impact of operational changes **Cross-functional and partner collaboration** + Partner with Product, Partnerships, Sales, and Finance to operationalize new embedded offerings and partner solutions, including packaging, pricing guardrails, and quote-to-cash design + Serve as the primary operational point of contact for key partners on topics such as deal execution, reporting, incentives, and program requirements + Coordinate with regional and route-to-market leaders to ensure global standards with local flexibility where needed **Risk, compliance, and quality** + Ensure operational compliance with partner agreements, commercial policies, and relevant regulatory requirements across embedded and partner-delivered models + Define and maintain controls, documentation, and audit readiness for partner and embedded motions (e.g., discounting approvals, data sharing, incentives, and rebates) + Monitor quality of execution and customer/partner experience, driving corrective action plans where needed **Partner Solution Consulting Operations** + Lead operations for partner solution consulting, covering scoping, staffing, delivery governance, and post implementation review for partner-led and embedded solutions + Partner with Partner Sales, Solution Consulting, and Services to support operational alignment across presales with delivery capabilities, minimizing delivery risk and rework + Establish KPIs for partner solution consulting; review performance regularly and drive actions to improve efficiency and impact **Our ideal candidate:** + 10+ years in SaaS operations, revenue operations, or partner/channel operations, including direct experience with partner ecosystems and/or embedded solution models + Proven track record designing and running complex GTM operating models, with measurable impact on revenue growth, productivity, and/or margin + Demonstrated ability to influence and collaborate with senior leaders across sales, partnerships, product, finance, and legal + Excellent communication skills, with the ability to translate complex operational details into clear, executive-ready narratives and decisions Additional preferred qualifications: + Experience in enterprise SaaS with large, global partner ecosystems + Background in management consulting, corporate strategy, or strategic operations + Familiarity with embedded solutions, embedded platform models, or solution-led partner motions (co-built / co-sell plays) For positions in this location, we offer a base pay of $162,800 - $284,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

******************************************************************************** The Regional Director of Growth & Operations leads the growth, performance, and profitability of multiple title and escrow offices across a designated region of California. This role blends strategic leadership with hands-on execution, driving revenue, strengthening client partnerships, and building high-performing teams. The Regional Director of Growth & Operations will own the region's sales strategy, operational excellence, and financial performance while ensuring compliance with all federal and California Department of Insurance regulations. This is a key leadership role for someone passionate about growing business, developing people, and elevating the agent's experience. ESSENTIAL FUNCTIONS: Build and execute a regional sales strategy focused on expanding market share and increasing revenue across all branch offices. Lead business development initiatives by setting and monitoring sales goals for offices; coach sales representatives and teams to consistently achieve targets. Oversee daily operations of multiple title and escrow offices, ensuring accuracy, efficiency, and excellent customer service in every transaction. Identify opportunities to streamline workflows, enhance productivity, and implement best practices across the region. Drive operational KPIs and champion a culture of accountability, continuous improvement, and high performance. Own the regional P&L, set budget targets, forecast revenue, and manage expenditures. Analyze branch performance, identify trends, and implement action plans to improve profitability and long-term growth. Evaluate ROI on operational initiatives and sales strategies to maximize financial impact. Recruit, onboard, and mentor branch managers, title officers, escrow teams, and sales staff. Build a strong leadership pipeline by providing coaching, feedback, and clear career development opportunities. Foster a collaborative, inclusive culture grounded in trust, accountability, and performance. Ensure all offices follow company policies and comply with CDI regulations and federal requirements. Conduct regular audits to assess accuracy, mitigate risk, and maintain quality standards across all offices. Address escalated issues with professionalism and urgency. Maintain and expand relationships with top clients and partners throughout the region. Resolve escalated client matters promptly while reinforcing a service-driven culture across all teams. Stay informed of California market trends, competitive landscape changes, and emerging opportunities. Leverage market data to influence regional strategy, resource planning, and long-term growth initiatives. EDUCATION, FORMAL TRAINING, & EXPERIENCE: Bachelor's degree in business, real estate, or related field preferred; equivalent experience considered. Minimum 5 years of leadership experience in the title, escrow, or real estate services industry. Demonstrated success driving sales performance and leading multi-site operations. Strong knowledge of California real estate law, title insurance policies, escrow processes, and CDI compliance standards. Familiarity with California title sales licensing requirements. Proficient with title/escrow systems, CRM tools, and reporting platforms. COMPETENCIES: Proven ability to inspire, lead, and grow high-performing teams. Strong financial and analytical skills with experience managing budgets and evaluating KPIs. Outstanding communication and relationship-building abilities. Strategic thinker with a proactive, solutions-focused approach. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to fingers to type, handle, or feel; reach with hands and arms; stoop, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Hybrid office/travel role with regular visits to branch locations throughout the region. Fast-paced, high-responsibility environment requiring strong decision-making and prioritization skills. ARDAN OFFERS SOME GREAT PERKS: Health, Dental, and Vision Benefits Employer-paid disability and life insurance Flexible Spending Accounts 401 (k) with Company Match Paid Time Off and Company-Paid Holidays Wellness Resources COMPENSATION: Base Salary: $150,000 - $300,000 annually (DOE) Incentive Plan: Eligible for annual profit-based commission NOTE: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

Amentum, a global leader in critical mission support, engineering, technology, and national security solutions, is seeking a highly skilled and experienced Alternate Site Manager / Operations Manager for the anticipated DLA San Diego Warehousing and Distribution Services contract. The successful candidate will act with full authority on all matters relating to Contract Performance in the absence of the Site Manager. This role is critical to ensuring continuity and maintaining high standards of service. The Alternate Site Manager/Operations Manager will supervise contractor employees, plan and manage contract tasks, and ensure efficient and cost-effective operations. RESPONSIBILTIES Act as the primary liaison with the Government for all contract-related matters in the absence of the Site Manager. Provide comprehensive management and supervision of contractor employees, including planning, scheduling, and resource allocation. Coach and mentor supervisors and team leads to ensure optimal team performance and professional development. Ensure timely and accurate reporting of operations and adherence to contract performance metrics. Implement effective supervisory practices to minimize inefficiencies and waste in service delivery. Execute cost-saving measures and quality control processes to ensure work is completed on schedule, within budget, and to a high standard of quality. Develop and maintain strong working relationships with Government stakeholders to ensure seamless contract execution. Utilize automated warehouse management systems to oversee and manage distribution operations effectively. Perform other duties as required. REQUIREMENTS A minimum of a Bachelor's degree in Distribution Management, Business Management, or Business Administration. At least two years of experience in Distribution Management, or at least three years of experience in Distribution Management, or at least seven years of progressive management experience in comparable distribution operations. Minimum two (2) years of recent experience using automated warehouse management systems within the past five (5) years. Demonstrated ability to plan, control, manage, and successfully complete warehousing and distribution projects. Strong leadership and managerial skills with a proven ability to mentor and guide a diverse team. Excellent communication and interpersonal skills for effective collaboration and stakeholder engagement. Proven track record of implementing cost-saving initiatives and maintaining high standards of performance. EDUCATION Bachelor's degree in Distribution Management, Business Management, or Business Administration. OTHER RESPONSIBILITIES Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job. COMPENSATION The annual starting salary for this position is between $160,000-$165,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. BENEFITS Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical dental and vision insurance , 401(k) retirement plan, life insurance, long term and short term disability insurance, paid time off depending on number of years of service, eight holidays per year, and parental leave. Note: This position is contingent upon the contract being awarded to our company. The selected candidate will be included as the proposed Alternate Site Manager/Operations Manager in our response to the RFP. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Job Description Faro Health aims to improve lives by helping life sciences companies answer complex clinical questions, simply, efficiently and effectively. Our software platform is used to orchestrate complex clinical development with a single source of truth. It brings words, data and teams together, empowering researchers to design more intelligent trials, master complexity and reach milestones faster. We are seeking a highly organized, proactive, and detail-oriented individual to join our team as an Operations & Administration Manager. In this multifaceted role, you will provide essential support across marketing, customer operations, financial operations, contract management, and company-wide event coordination. You will manage complex calendars, lead logistical planning, maintain critical operational workflows, and support cross-functional initiatives that drive efficiency across the organization. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional communication and multitasking skills, and is comfortable working both independently and collaboratively. This is a full-time position (approximately 40 hours per week) with a requirement to work in the office three days per week. This is a temporary to hire role. **Note: Candidates and Recruiting Agencies, please do not contact our employees regarding the position or your application status. Doing so will automatically disqualify you from the position or working with us. Only applications submitted through the designated link will be considered. Please DO NOT SPAM our employees regarding the role or your application status. Requirements Duties and Responsibilities Events, Travel & Meeting Operations Oversees planning and execution of company-wide events, including All Hands, ACR, conferences, and external engagements. Manages end-to-end travel logistics for leadership and teams, ensuring seamless coordination across flights, accommodations, and meeting spaces. Leads scheduling and operational support for key customer, partner, and offsite meetings. Ensures smooth logistical operations for Alexandria-based activities and executive events. Customer, Revenue & Sales Operations Manage customer onboarding, project setup, and system alignment across HubSpot and Scoro. Maintain sales workflows, documentation, travel coordination, conference registrations, and bid submissions. Support post-event engagement, follow-ups, and revenue-related operational tasks. Oversees contract workflows across sales, vendors, and customers, ensuring timely execution and compliance. Supports legal review processes, including agreement comparisons and coordination with internal counsel. Manages drafting, routing, and filing of agreements while maintaining a structured, accessible contract repository. Financial & Operational Support Submit, track, and maintain all contracts and invoices for vendors, partners, contractors, and customers. Manage monthly COGS updates and oversee team and project time tracking within Scoro to support accurate billing and reporting. Maintain a comprehensive customer invoice log, track incoming receipts, and reconcile all payments in alignment with internal controls. Confirm deposit of miscellaneous paper checks and ensure all financial records are accurate and complete. Monitor and track business travel expenses, manage flight tracking, and validate out-of-budget travel requests against policy. Process and reconcile RAMP transactions for team expenditures, ensuring compliance with company financial procedures. Marketing, Digital Content & Communications Oversee website updates, blogs, press releases, job postings, and digital publishing workflows. Manage LinkedIn presence, podcast scheduling, webinar hosting, and promotional campaigns. Create branded materials and conference collateral in Canva to support marketing and sales initiatives. Qualifications: Proven experience in executive-level administrative and operational roles, preferably within a fast-paced corporate or technology environment. Demonstrated ability to manage complex workflows across marketing, revenue operations, customer onboarding, legal processes, and financial administration. Skilled in coordinating cross-functional programs, including contract lifecycle management, vendor operations, conference logistics, and company-wide events. Advanced proficiency with Google Workspace and strong competency across Microsoft Office Suite (Word, Excel, PowerPoint), Zoom, Teams, and other collaboration platforms. Hands-on experience with CRM and work management systems such as HubSpot, Scoro, and related sales-enablement and project-tracking tools. Light bookkeeping and accounting skills, including basic invoice tracking, time-tracking oversight, expense reconciliation, and maintaining accuracy in financial records and internal controls. General experience supporting digital marketing activities, including basic website updates, social media coordination, content publishing, and assistance with webinars, podcasts, and promotional campaigns. Highly organized and detail-oriented, with the ability to prioritize competing demands and maintain accuracy across multiple operational domains. Exceptional written and verbal communication skills, with demonstrated ability to create clear, branded materials and professional documentation. Trusted to handle sensitive information with discretion, and confidentiality. Technologically savvy, with the ability to learn new systems quickly and optimize processes for efficiency and consistency. Ability to work on-site three days per week and support travel, event, and operational activities as needed. Capable of lifting up to 40 lbs for event preparation and on-site logistics. Benefits Salary Salary range for this position is $96,000 to $106,000 Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training Benefits Retirement Plan (401k) Flexible work hours Hybrid work environment Office Gym Access Employee Restaurant Discounts

Glaukos - Director, Marketing Operations and Technology We are seeking a highly organized and strategic leader to serve as Director Marketing Operations and Technology. This role is responsible for ensuring on-time campaign, content, and product launches while deploying and managing the marketing technologies required to drive execution at scale. The ideal candidate combines content operations expertise, program management discipline, and technical acumen to deliver seamless campaigns across channels, online and offline. What You'll Do Oversee coordination of all content across social media, search, websites, CRM, and other digital channels. Manage workflows between brand teams, agencies, and MLR/Compliance to ensure timely approvals and deployment. Lead cross-functional alignment between Marketing, Sales, MLR, IT, and agency partners to ensure campaigns, launches, and initiatives are executed on time and on budget. Manage CRM/content marketing programs, video production, and HCP digital initiatives to support brand growth and engagement. Deploy, manage, and optimize key marketing technologies and website updates, including Google Marketing Platform, CDP, CRM, and other content management tools. Define and refine processes, governance models, and project tracking to improve speed-to-market, compliance, and resource efficiency. Act as a liaison across internal teams and external partners, ensuring alignment, accountability, and clear communication throughout campaign and product launch lifecycles. What You Bring 15+ years of relevant industry experience Bachelor's degree required; MBA or advanced degree preferred. High degree of personal ownership, humility & servant leadership. 10+ years of experience in content operations, program & project management, digital marketing technology deployment. Proven success in leading cross-functional programs and launching integrated campaigns in regulated industries (healthcare, pharma, medtech or tech preferred). Strong background in CRM, content marketing, digital production, and martech tools. Exceptional project and program management skills, with strong attention to timelines, process, and detail. Strong technical literacy across marketing platforms (Google Marketing Platform, CDPs, CRMs, content management systems). Excellent leadership, organizational, and communication skills, with the ability to align diverse stakeholders. Ability to thrive in a fast-paced, highly matrixed environment with competing priorities. #GKOSUS

in Orange County, CA Responsibilities: Oversee Field Operations for HVAC Plumbing and Industrial Divisions Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance Forecasting for all Field Operations Analyze job status, reporting, labor and scheduling Requirements: 8 or more years of Field Operations experience Knowledge of Mechancial Systems (HVAC/Plumbing) Extensive knowledge in Construction and Labor Management Advanced knowledge in MS Excel, Outlook, Project and BlueBeam Preferred: College Degree Stable work-history Local in Orange County, CA ****************************

The Director of Operations will exercise professional and technical leadership in developing, formulating, and executing Soboba Economic Development Corporation (SEDC) business plans for existing and future Tribal Enterprises. The Director of Operations will plan, organize, manage, and review the activities of the Planning and Economic Development functions of the SEDC and provide strategic leadership, direction, and resource management to these functions. DUTIES AND RESPONSIBILITIES Although other duties may be assigned, the essential duties include the following: Perform business analysis of current SEDC businesses and enterprises and provide recommendations for business improvements. Plan and implement the SEDC's economic development, business retention, and attraction efforts. Perform market analysis and assist with the formulation of the SEDC's economic development strategies and other programs. Represent the SEDC in development and land use matters and economic development issues. Serve as official SEDC liaison to businesses, industry, and organizations that play a part in economic development. Negotiate complex agreements and real property transactions involving the acquisition of land use entitlements between city agencies, city councils, planning commissions, and boards concerned with planning, economic development, and redevelopment. Foster and establish long-term professional relationships with local and regional agencies to ensure that the SEDC's interests are appropriately represented in matters relating to Tribal goals and objectives. Prepare analytical, statistical, and narrative reports to the SEDC Board of Directors. Review and access budgets, forecasts, and financial reports to guide management decisions. Manage special projects, including environmental, regulatory, and fiscal compliance directly related to tribal enterprises. EDUCATION/EXPERIENCE Any combination equivalent to experience and education that could likely provide the required knowledge and abilities may qualify. Bachelor of Science required in one of the following: Public Administration, Business Administration, Business Management, Economic Development, or Planning. A Master's Degree in Business Administration, Planning, or public Administration is highly desired. Five years of progressively responsible experience in business management, planning, economic development, and commercial real estate development. Extensive multi-task background, including strategic planning, project management, and construction management. Environmental protection knowledge is a plus. Must demonstrate strong ethics, negotiation and interpersonal skills, and managing stress. Tribal Experience is highly desired. QUALIFICATIONS Experience in business management/restructuring. Knowledge of economics, statistics, research methods, and sources of information related to growth and business development. Knowledge of Tribal, federal, state, and local laws, policies, and regulations. Knowledge of the principles of management and supervision and community relations. Demonstrated ability to work effectively with business leaders, government officials, and community, regional and government organizations. Demonstrated ability to make decisions, take action, meet deadlines, and work independently. Ability to work in a fast-paced environment. Must be neat in appearance with a customer service attitude. Ability to read, write, and speak English. Excellent communication skills, management ability, and marketing experience are essential. Provide superior customer service skills. BEHAVIOR The vision, goals, and objectives of the Soboba Economic Development Corporation require the Director of Operations to perform in both a professional and personable manner. The way the Director of Operations relates to subordinates, co-workers, customers, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor, and Team Member are a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Economic Development Corporation is not accepted. Other: Demonstrates a strong commitment to the cultural beliefs and values of the Soboba Economic Development Corporation. Practices cultural sensitivity always, recognizing the respective diverse work styles within the organization and the Soboba community. REQUIRED Ability to provide proof of legal right to work for any employer in the US. All applicants are required to complete the pre-screen Background Clearance and Drug Testing. Native American preferable and an Equal Opportunity Employer 25 USCS 472 et. Seg. Demonstrates the ability to be flexible and can pivot focus when necessary.

Job DescriptionDescription: As the Regional Director of Operations, you will play a critical leadership role in overseeing multiple Viva Senior Living communities, ensuring they deliver exceptional resident experiences while achieving business objectives. Reporting to the Chief Operating Officer, the RDO is responsible for empowering Executive Directors at each community to excel, offering guidance, setting strategic goals, and monitoring performance. This role demands a combination of operational expertise, strategic thinking, and a genuine passion for enhancing the lives of seniors. Key Responsibilities: Operational Excellence: Lead and inspire Executive Directors to achieve operational efficiency and high standards across all Viva Senior Living communities. Conduct regular performance assessments to ensure best practices and standards are upheld, identifying areas for improvement and implementing necessary changes. Strategic Leadership: Collaborate with Executive Directors to set ambitious yet achievable goals aligned with Viva's vision. Develop and drive the implementation of short- and long-term strategic plans, focusing on quality care, regulatory compliance, financial health, and resident satisfaction. Financial Performance & Budget Management: Oversee budgets and financial performance of each community, ensuring revenue goals are met while managing costs effectively. Provide guidance to Executive Directors on budget planning, revenue optimization, and financial reporting to maximize profitability without compromising care quality.Cultivate a collaborative, supportive, and high-performing culture among Executive Directors and their teams. Provide mentorship, encourage professional growth, and support leadership development. Foster a sense of community and shared purpose, empowering each leader to excel in their role.Champion a resident-centered approach, ensuring all communities prioritize high-quality resident experiences. Work closely with Executive Directors to maintain strong relationships with residents and families, addressing concerns promptly and upholding Viva's reputation for excellence in senior care. Team Development & Leadership: Resident & Family Engagement: Compliance & Risk Management: Ensure that all communities operate within regulatory guidelines, including health and safety standards, licensing requirements, and resident rights. Conduct regular audits, oversee quality control, and establish best practices for risk management. Business Growth & Community Outreach: Support community outreach efforts and market expansion strategies to grow Viva's presence. Collaborate with the Executive Directors to develop and implement marketing and sales strategies that strengthen occupancy rates and enhance brand visibility. Performance Metrics & Continuous Improvement: Establish, track, and analyze performance metrics, working with Executive Directors to continuously enhance service delivery, operational efficiency, and resident satisfaction. Lead by example in fostering a culture of continuous improvement and excellence. Qualifications: Bachelor's degree in business administration, Healthcare Management, or related field (Master's degree preferred) Experience in multi-site operational management, ideally within senior living, healthcare, or hospitality industries Demonstrated success in leading and developing high-performance teams Strong financial acumen with experience managing budgets and achieving financial targets Knowledge of assisted living, memory care, and independent living environments is highly desirable Exceptional communication, leadership, and organizational skills Ability to travel frequently within the region Requirements:

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal is hiring a Director, Recruiting Enablement. The Director of Recruiting Enablement leads strategic initiatives to enhance talent attraction, streamline recruiting operations, and elevate the candidate experience across a high-volume enterprise. This role partners with senior leaders and vendors to deliver data-driven insights, process improvement, and scalable solutions. RESPONSIBILITIES: Recruiting Operations: Lead and mentor a recruiting enablement team while guiding national recruiting leaders to improve recruiter efficiency and effectiveness Leverage recruiting insights to guide business and talent leaders, enabling team-focused strategies that close performance gaps while ensuring client success and satisfaction Ensure requisitions are accurate and optimized Maintain career site pages to drive Search Engine Optimization (SEO)/Answer Engine Optimization (AEO) performance, applicant flow, and candidate engagement Monitor recruiting performance using iCIMS, Domo, and vendor dashboards, troubleshooting job posting issues, API errors, and applicant flow anomalies Partner with field and business unit recruiting leaders to lead acquisition integration activities, including job posting strategy, systems and vendor alignment, requisition transition, job advertising, and cost synergies Vendor and Budget Management: Oversee vendor strategy and ongoing partnership, including selection, contract negotiation, onboarding, renewals, and performance Participate in quarterly business reviews (QBRs) and assess vendor innovation roadmaps Analyze candidate attraction dashboard trends measuring applicant flow, source performance, and campaign ROI, providing actionable insights to inform strategy Manage the recruiting budget, validate invoices, and align spend with cost-optimization goals Recruitment Marketing and Branding: Partner with Marketing, outside vendors, and internal leaders to deliver consistent employer brand messaging across campaigns Manage programmatic paid media job advertising with vendors to maximize return on investment (ROI), improve candidate quality, and reduce Cost Per Application (CPA) Lead team involvement in marketing initiatives, ensuring alignment with recruitment goals and candidate engagement strategies QUALIFICATIONS (MUST HAVE): Must possess one of the following: Bachelor's degree in Human Resources, Business, or related field of study Associate's degree in Business, or related field of study with minimum of ten (10) years in a leadership role guiding teams or influencing recruiting strategy High school diploma or equivalent with a minimum of twelve (12) years in a leadership role guiding teams or influencing recruiting strategy Minimum of five (5) years in a leadership role guiding teams or influencing recruiting strategy Minimum of five (5) years of proven success in program management, including vendor oversight, recruitment operations, and process optimization Proven leadership managing small teams and influencing national recruiting leaders to drive operational excellence, recruiter efficiency, and process improvements Analytical and strategic thinking; skilled at identifying trends, solving complex problems, and implementing data- driven solutions that enhance processes, culture, and business outcomes Accountable communicator and stakeholder manager; able to influence across all levels, build collaborative relationships, and take initiative to deliver results Operational and financial expertise, including managing budgets, vendors, Applicant Tracking Systems (ATS), SEO/AEO, programmatic advertising, and recruiting technology Agile, proactive, and results-oriented, with strong project management, sound judgment, and the ability to pivot priorities in a large, matrixed organization Hands-on recruiting expert, self-motivated and persuasive, with the ability to lead change, optimize recruiting operations, and partner effectively across teams and leadership Creative and strategic mindset, experienced in developing programmatic campaigns, and candidate engagement strategies PREFERRED QUALIFICATIONS (NICE TO HAVE): Master of Business Administration COMPENSATION AND BENEFITS: Base salary range $90,000 to $105,000 based on experience and location, with a 20% bonus opportunity Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2025-1472570

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role: The Associate Director, Marketing Operations leads a sub-function team responsible for driving operational excellence across the marketing content lifecycle, managing cross-functional governance frameworks and ensuring enterprise content enablement. This tactical leader recommends strategic direction for Marketing Operations, oversees critical technology platforms and vendor relationships, and implements innovative solutions that impact multiple commercial operations. The role requires deep expertise in marketing operations to establish scalable processes, ensure regulatory compliance, and champion advanced technologies that enhance content creation efficiency across the organization. _ Your Contributions (include, but are not limited to): Lead and develop a sub-function team responsible for Marketing Operations and Enterprise Content Capabilities, providing mentoring and career development guidance Recommend strategic direction for Marketing Operations and participate in formulating strategic plans for the broader commercial organization Oversee Promotional Review Committee (PRC) operations and governance, while driving continuous improvement and cross-functional alignment across therapeutics Drive development and implementation of enterprise content capabilities encompassing traditional and modular content approaches Lead evaluation and integration of technology platforms including promotional review and digital asset management systems (ex. Vault PromoMats) and workflow management tools (ex. Adobe Workfront) Oversee print production and fulfillment operations, including new capabilities, vendor relationships, inventory optimization, and budget oversight Champion adoption of innovative solutions including AI and advanced technologies to enhance content creation efficiency Partner with cross-functional leadership to provide strategic insights through performance dashboards and metrics analysis Establish and track operational KPIs, utilizing critical thinking and analytical skills to implement solutions with broad functional impact Develop scalable processes and best practices that impact multiple operations within the commercial organization Ensure compliance with regulatory requirements and internal policies for all promotional content through robust frameworks Identify and implement process improvements to optimize material lifecycle and drive operational efficiencies Build organizational capabilities and provide training to internal stakeholders and agency partners on systems, tools, and best practices to enhance competencies and drive continuous improvement Monitor industry trends and emerging technologies to continuously evolve content capabilities Other duties as assigned Requirements: BS/BA degree in marketing, communications, or life sciences and 10+ years of relevant experience or equivalent experience, training, and/or certification OR Master's degree and 8+ related experience OR Deep expertise in Marketing Operations with comprehensive understanding of pharmaceutical marketing processes, promotional review requirements, and commercial best practices In-depth knowledge of enterprise content management systems, digital asset management platforms (e.g., Vault PromoMats), and workflow automation tools (e.g., Adobe Workfront) Strong understanding of regulatory requirements for pharmaceutical promotional materials, including FDA guidelines and internal compliance frameworks Expertise in print production operations, vendor management, inventory optimization, and budget oversight principles Working knowledge of emerging technologies including AI applications for content creation and marketing automation Thorough understanding of cross-functional commercial operations and how Marketing Operations integrates with broader business objectives Knowledge of performance metrics, KPI development, and data visualization best practices for operational dashboards Proven track record of leading and developing teams, with demonstrated ability to mentor and guide career development Experience managing Promotional Review Committee operations and driving cross-functional governance processes Hands-on experience implementing and optimizing marketing technology platforms and enterprise content management systems Demonstrated success in vendor relationship management and operational budget oversight Strong analytical thinking and problem-solving skills with ability to translate complex data into actionable insights Excellent communication and influencing skills with ability to collaborate effectively with senior leadership and cross-functional stakeholders Track record of driving process improvements and implementing scalable solutions with broad organizational impact Experience integrating innovative technologies and leading change management initiatives Previous experience in pharmaceutical or biotechnology industry strongly preferred #LI-JH1 Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $168,400.00-$243,700.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson's disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer's disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we're here to be their difference. Please note that this position can be based in Princeton, NJ, San Diego, CA, or South San Francisco, CA. Acadia's hybrid model requires this role to work in our office on average three days per week. Position Summary The Director of Trade Compliance and Logistics will play a critical role in our mid-size biopharmaceutical company, overseeing all aspects of global logistics operations and ensuring international trade compliance across the organization's global supply chain. This leadership position is also in charge of developing and implementing effective logistics strategies that support our product supply chain while maintaining strict adherence to global trade regulations. The successful candidate will lead logistics team members, manage relationships with multiple logistics vendors, and collaborate cross-functionally to streamline processes, reduce costs, and ensure adherence to appropriate compliance requirements. Job Requirements Lead the organization's global trade compliance strategy in alignment with corporate objectives and regional regulatory frameworks Ensure execution of day-to-day logistics operations, including transportation, warehousing, and distribution of pharmaceutical products Ensure full compliance with international trade regulations, import/export controls, customs requirements, and VAT regulations in various regions Direct the classification of pharmaceutical and clinical products under the Harmonized System (HS) and Export Control Classification Number (ECCN) schemes. Oversee management of the country of origin, customs valuations, and documentation accuracy. Manage relationships with multiple third-party logistics providers and other vendors Develop and maintain Standard Operating Procedures (SOPs) for logistics and trade compliance Collaborate with Finance, Quality Assurance, Regulatory Affairs, and Supply Chain departments to ensure seamless operations Monitor and analyze key performance indicators (KPIs) for logistics efficiency and compliance Stay current with changes in global trade regulations and ensure timely adaptation of processes Conduct regular risk assessments and develop mitigation strategies for logistics and compliance risks Manage logistics and storage insurance requirements, ensuring adequate coverage while optimizing costs Develop and implement risk management strategies for product storage, handling, and transportation Prepare and present regular reports to senior management on logistics performance and compliance status Manage logistics budget and forecast future resource needs Lead continuous improvement initiatives for logistics processes and systems Qualifications Bachelor's degree required; 8+ years of progressive experience in logistics, supply chain, and trade compliance, with at least 4 years in a management role Demonstrated experience in pharmaceutical or life sciences industry required Demonstrated ability to proactively research complex trade regulations, seek expert guidance when needed, and translate regulatory requirements into functional operational procedures. Proven expertise in global trade compliance regulations, including import/export controls, customs procedures, and licensing requirements. Experience with EU trade compliance preferred; solid candidates with demonstrable ability to quickly master new regulatory frameworks Experience managing international logistics operations and working with multiple logistics service providers Strong comprehension of GDP (Good Distribution Practice), pharmaceutical storage requirements, and other regulations pertaining to pharmaceutical logistics Knowledge of European VAT systems and compliance requirements for pharmaceutical products preferred Certified in customs compliance (e.g., Certified Customs Specialist) and/or logistics (e.g., CSCP, CLTD) preferred Self-motivated with a positive, can-do attitude and bias toward action while maintaining attention to detail and compliance rigor Proven ability to encourage and mentor small teams, with a track record of developing staff capabilities and fostering a collaborative, solutions-oriented work environment Solid analytical skills and proficiency in data analysis for performance metrics Exceptional communication, negotiation, and relationship management abilities Robust problem-solving skills with the ability to make strategic decisions Willingness to travel domestically and internationally (approximately 5-10%) Physical Requirements: This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs. #LI-HYBRID #LI-BG1 In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range$172,000-$215,000 USD What we offer US-based Employees: Competitive base, bonus, new hire and ongoing equity packages Medical, dental, and vision insurance Employer-paid life, disability, business travel and EAP coverage 401(k) Plan with a fully vested company match 1:1 up to 5% Employee Stock Purchase Plan with a 2-year purchase price lock-in 15+ vacation days 13 -15 paid holidays, including office closure between December 24th and January 1st 10 days of paid sick time Paid parental leave benefit Tuition assistance EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn't exactly what we describe here. It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law. As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia's career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at ********************************** or ************. Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment. California Applicants: Please see Additional Information for California Residents within our Privacy Policy. Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy. Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy. Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.