Operations director jobs in Cherry Hill Mall, NJ - 993 jobs

We are seeking a hands-on, high-accountability Vice President of Title & Operations to serve as the operational leader of our young, high growth title agency. This role is designed for a battle-tested title professional - someone who has done the work, understands the details of escrow and title operations, and is equally capable of leading people and owning outcomes. You will own day-to-day operations, while partnering closely with the Founder on strategy, philosophy, and major decisions. What This Role Is (and Is Not) This role is: In the weeds when needed Accountable for execution, not just planning or coaching A builder of people, process, and culture Fast-paced, pragmatic, and decisive This role is not: A macro-only or purely strategic position A checklist manager A passive “report up” role A remote-only role Core Responsibilities Operational Ownership Own day-to-day title and escrow operations across the agency. Ensure files move efficiently, accurately, and compliantly from open to close. Identify bottlenecks, risks, and inefficiencies - and fix them. Own technical processes and be responsible to execute on adjustments as needed. Leadership & People Management Directly manage a team of approximately 12 operational staff. Set clear expectations, coach and develop team members, and build trust through competence and follow-through. Systems & Technology Serve as an internal SoftPro expert. Maintain optimized workflows, templates, and system usage, and ensure consistent adoption across the team. Scaling & Growth Help design and implement operational processes that scale. Participate in hiring, vetting, and onboarding as the team grows. Required Experience & Qualifications Must-Haves (Non-Negotiable): 10+ years of title agency experience Direct experience as a title processor and/or escrow officer Strong people-management experience Demonstrated accountability and ownership mindset Advanced SoftPro experience Ability to work in-office 2-3 days per week in the Greater Philadelphia area Highly Valued: Experience at both a title agency and an underwriter Experience scaling operations or teams High emotional intelligence paired with decisiveness Work Style & Culture Fit Fast tempo, high accountability, practical over theoretical, direct communication, and no ego - just ownership. Growth Opportunity This role is designed to grow into a true operational second-in-command position, with increasing authority over team structure, process design, hiring decisions, and operational strategy. Our company is growing 50% - 100% annually.

The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence. The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position. Key Responsibilities Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions. Develop and execute strategic operational plans that align with company objectives. Lead teams across multiple departments, including finance, marketing, HR, and operations. Manage operational budgets, ensuring efficiency and fiscal discipline. Identify, assess, and mitigate business risks to maintain stability and compliance. Build competitive advantage through operational excellence and continuous improvement initiatives. Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators. Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction. Implement technology-driven process enhancements to scale operations and improve quality. Requirements Bachelor's Degree required; advanced degree preferred. Proven experience in operational leadership, preferably in a fast-paced, high-growth environment. Strong analytical and data-driven approach to business management. Critical thinker with excellent problem-solving and decision-making skills. Ability to translate strategic goals into actionable plans with measurable outcomes. Excellent communication and presentation skills. Demonstrated integrity, professionalism, and commitment to company values. High level of computer literacy and comfort with modern business technology. Hands-on leadership style with attention to detail and follow-through. Additional Information This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration

Job Responsibilities: Develop and manage patient hub data operations: Design and maintain data strategies, systems, and processes for patient support programs, ensuring accurate integration and stewardship of data from multiple sources. Ensure governance and compliance: Implement frameworks to meet regulatory and contractual requirements, collaborating with legal teams on data usage, sharing, and retention policies. Drive operational excellence: Oversee data pipelines, manage exceptions, and maintain accurate KPIs related to patient access, therapy initiation, adherence, and case resolution. Lead teams and vendor partnerships: Direct cross-functional data teams and manage relationships with service providers, integration partners, and CRM vendors. Enable analytics and insights: Deliver curated datasets and dashboards to internal stakeholders, partnering with analytics teams to generate actionable insights on patient access and program effectiveness. Experience: 15+ years in data management, commercial operations, or analytics within pharmaceutical/biotech industry. 7+ years leading data development and operations for patient services hubs, specialty pharmacy, or commercial data ecosystems. Proven success building hub data operations in an insourced or hybrid operating model Technical Skills: Expertise in CRM platforms (Salesforce/Veeva), data integration (ETL/ELT), and BI tools (Power BI). Knowledge of data tokenization (Datavant, IQVIA OCE), MDM, and interoperability technologies and standards. Note: Applicants who do not meet the above requirements will not be considered for this role.

Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: The Vice President & General Manager will lead operations for Veranova's West Deptford site, a high-throughput API manufacturing facility specializing in small molecules and controlled substances. This role is accountable for driving process excellence, ensuring compliance with DEA and FDA regulations, and delivering operational and financial performance. The GM will foster a culture of safety, quality, and continuous improvement while collaborating with Veranova's Leadership Team to leverage growth opportunities across multiple sites internationally. Core Responsibilities: Strategic Leadership: Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site. Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management. Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements. Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business. Regulatory & Compliance: Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances. Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies. Process Excellence & Operational Performance: Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs. Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products Implement best practices for manufacturing Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs. Oversee ERP and compliance systems (including D365) for operational efficiency. Commercial & Customer Focus: Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction. Ensure timely delivery of products in compliance with regulatory requirements. People Leadership: Recruit, develop, and retain high-caliber talent through succession planning and performance management. Demonstrates deep understanding on cultural transformation Foster a culture of engagement, accountability, and continuous improvement. Business Development: Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production. Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products. Support acquisition and rationalization activities as needed. Qualifications: Education: Bachelor's degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred). Experience: 15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances. Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business. Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities. Strong background in process optimization and continuous improvement methodologies. Skills: Exceptional leadership, communication, and change management skills. Detail oriented, advance analytical capabilities and high learning agility Ability to manage complex operations and deliver results in a dynamic environment. Understanding transactional process improvements Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings. Salary Range: $200,000 - $300,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .

This role offers an exciting opportunity to join a growing, 3rd-generation family-owned manufacturer of kilns for potters. Your contributions will help shape a product beloved by artists, educators, and makers-an appreciation for craft and creativity is a strong cultural fit here. This position is ideally suited to someone who enjoys building systems and developing teams. You'll have meaningful authority in day-to-day decisions, while working closely with the President on strategic initiatives to help shape the company's next chapter. This is a high-impact, mid-career role. ABOUT L&L KILN L&L Kiln Mfg supplies the world with electric kilns used by potters, schools, and industry alike. Founded in 1946 and hand-assembled right here in New Jersey, we are known for building the most reliable and innovative products in the industry, having always been driven by a strong commitment to longevity and repairability. KEY RESPONSIBILITIES The scope is intentionally broad and will evolve over time, offering significant autonomy and influence. Supply Chain & Vendor Partnerships Own and continuously improve the flow of materials into the business Develop strong working relationships with key vendors Guide inventory decisions using production and sales data Identify opportunities to strengthen supply resilience Customer Experience & Technical Support Lead the technical support function Identify patterns of product/quality issues Step in on complex customer situations Improve brand sentiment with customers and distributors through superb support Collaborate with our videographer on training and repair videos for customers Improve distributor training and understanding of our products - virtual, on-site, or at L&L (some travel required) Interact directly with customers and distributors as needed Operations Ensure smooth day-to-day operations Approach challenges with an entrepreneurial mindset that advances overall company success and competitiveness Perform root-cause analysis of business system failures and deeper product quality concerns Strengthen internal systems and processes Apply and develop HR policies with nuance and clarity Develop a highly effective team through employee development and hiring Foster a culture of collaboration and continuous improvement QUALIFICATIONS 3-5+ years of experience in technical or operations management at a manufacturing company Strong communicator across technical and non-technical audiences Basic mechanical/electrical aptitude and capacity to learn technical concepts quickly Software: Office/Google tools; ERP experience Experience using AI to leverage your effectiveness Logical troubleshooting response to variety of technical issues Proactive approach to solving problems Maintains clear judgment and communication during operational disruptions Experience in customer facing roles Valid driver's license and willingness to travel for distributor visits (approx. 5-15%) ROLE OBJECTIVES & METRICS P&L accountability Supply chain resilience and cost of materials Distributor and customer satisfaction through training and support Smooth operation of the company Increased long-term business competitiveness in marketplace SCHEDULE This is a full-time, on-site position, primarily working core business hours, with some schedule autonomy. After-hours emergencies are rare, and we highly value a work-life balance. BENEFITS Seven paid holidays plus PTO, three sponsored medical plans with vision insurance, Long Term Disability, Short Term Disability, Company-paid Life-Insurance, and a Retirement plan with match up to 3%. Visa Sponsorship Employer will not sponsor applicants for employment visa status. You must be authorized to work in the United States. Equal Opportunity Employer L&L is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. This position will remain open until it is filled.

*We're Hiring: Business Insurance Division Manager* We're seeking an experienced Business Insurance Division Manager to lead our Business Insurance - Client Services Division. This leadership role is responsible for overseeing operations, driving team performance, and ensuring strong financial and service outcomes-all while aligning with HIG's goals and policies. What You'll Do: Lead, coach, and develop a high-performing insurance team Oversee staffing, onboarding, performance reviews, and employee development Manage division policies, workflows, and annual goals Maintain strong carrier relationships and stay ahead of industry changes Partner with senior leadership on strategic initiatives and special projects What We're Looking For: 7-10 years leadership experience (Required) 7-10 years of insurance experience (Required) Active NJ Property & Casualty Producer License (Required) Must maintain a valid Driver's License and auto liability insurance (Required) Proven leadership, communication, and problem-solving skills Strong commitment to confidentiality and data privacy Why Join HIG? Work-Life Balance - Hybrid Schedule Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire) Flexible Spending Account Generous PTO (Personal Time Off) and VTO (Volunteer Time Off) 401K - Matching Mentorship and Career Growth Wellness Reimbursement Program Tuition Reimbursement Program If you're a strategic leader with a passion for business insurance and team development, we'd love to hear from you. Send resumes to: Shara D. Richardson - *******************

Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making. The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space. Key Responsibilities: Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability. Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization. Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences. Conduct annual compliance risk assessments, analyze results, and identify areas for improvement. Provide guidance to integrate compliance controls into business practices. Lead continuous improvement initiatives, including documentation and tracking of compliance activities. Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations. Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership. Qualifications: Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred. 15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required. Proven success in developing policy governance frameworks and compliance training programs. Strong strategic leadership, organizational awareness, and decision-making skills. Excellent interpersonal, writing, and presentation abilities. Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration. Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance. Strong problem-solving and risk analysis capabilities. Ability to prioritize effectively and manage multiple complex, confidential tasks. Work Arrangement: This position requires in-office presence three days per week.

Director of Regional Fulfillment Center (RFC) Operations Division: DreamLine Reports To: General Manager - DreamLine Division We are seeking an experienced and results-driven Director of Regional Fulfillment Center (RFC) Operations to lead the performance, process improvement, automation, and execution of DreamLine's warehousing, order fulfillment, and distribution operations across our flagship Warminster facility. The Director of RFC Operations is responsible for ensuring world-class service delivery across warehouse operations, order processing, and logistics-driving excellence in speed, accuracy, and customer experience. This role will build scalable processes, strengthen operational systems, and lead a high-performing team that positions DreamLine for continued growth within American Bath Group's (ABG) one-stop-shop platform. Key Responsibilities Operations & Distribution Management Lead all aspects of RFC operations, including order fulfillment, shipping, warehousing, and reverse logistics. Develop and implement operational strategies that improve service levels, accuracy, and throughput while controlling cost. Monitor and improve RFC KPIs (on-time delivery, inventory turns, order accuracy, warranty cycle time, etc.). Create KPI Dashboard and Scorecard Oversee facility layout, workflow optimization, and equipment investments to increase efficiency and safety. Ensure flawless execution in a high-volume, time-sensitive environment supporting both B2C and B2B channels. Ensure 100% compliance with retail customers to avoid unnecessary fines. Understand customer regulation and expectation. Provide monthly compliance scorecard to leadership. Support Dreamline expansion into retail instore and wholesale channels, understanding and executing on the unique needs of each channel. Ensure the inventory system matches what's physically in stock and successfully run the annual physical inventory process. Workforce Leadership Lead, coach, and develop managers, supervisors, and associates within RFC operations. Foster a culture of accountability, performance, and engagement. Build organizational capacity through succession planning, performance management, and leadership development. Customer Experience & Quality Ensure all orders meet established service standards and customer expectations. Partner with Customer Experience and Sales teams to resolve order issues, improve cycle time, and enhance overall satisfaction. Implement quality and process controls that reduce defects, rework, and warranty claims. Partner with Engineering team to ensure all products meet customer specifications. Health, Safety & Compliance Champion a proactive safety culture across the RFC network, ensuring adherence to OSHA, DOT, and company standards. Maintain clean, organized, and audit-ready facilities that meet or exceed environmental and regulatory requirements. Lead safety committees, risk assessments, and preventive initiatives to achieve zero-incident performance. Technology & Continuous Improvement Utilize ERP, WMS, and Power BI tools to monitor metrics and drive operational visibility. Implement automation, standard work, and process improvement methodologies (Lean, Six Sigma, etc.) to increase productivity. Lead cross-functional projects that integrate new systems, technologies, or network capabilities. Data driven approach to Damage in Transit (DIT). Work with logistics and product teams to improve packaging, distribution methods to reduce damage, improve profitability and customer experience. Financial & Strategic Management Develop and manage RFC operating budgets, including labor, freight, and capital expenses. Identify cost-reduction opportunities through improved processes, routing, and network design. Contribute to long-range distribution network planning and the scaling of RFC capabilities across ABG. Core Competencies Leadership & Influence - Inspires performance through clarity, accountability, and action. Operational Excellence - Deep expertise in fulfillment, distribution, and warehouse optimization. Decision-Making & Problem Solving - Uses data and analysis to drive decisions at speed. Customer Focus - Committed to delivering a flawless experience to both internal and external customers. Financial Acumen - Skilled in budgeting, cost control, and ROI evaluation of operational investments. Change Leadership - Thrives in fast-paced environments and leads teams through transformation. Collaboration - Works cross-functionally to align RFC execution with company goals. Qualifications Bachelor's degree in supply chain, Logistics, business or related field. 5 to 10 years of progressive experience in fulfillment, warehousing, or logistics leadership roles. 5+ years in senior management with multi-site or multi-channel distribution exposure. Proven track record leading high-volume, high-complexity e-commerce or omni-channel fulfillment operations. Experience implementing ERP/WMS systems and developing analytics tools (Power BI, Tableau, etc.). Strong knowledge of freight, packaging, inventory management, and network optimization. Demonstrated ability to lead through data, influence across functions, and drive measurable improvement. Excellent written and verbal communication skills. Demonstrated Alignment with ABG's Essential 6: Hyper Competitive, Exceptional Executor: Drives action-based results through data-driven decision making, strategic execution, and disciplined accountability. Resourcefulness: Visualizes, plans, and delivers with limited resources while maintaining operational excellence. Agility: Quickly adapts strategies and redeploys resources to meet evolving business needs in a dynamic environment. Organizational Design: Builds modern, effective structures that align people, process, and performance. Player/Coach: Balances strategic leadership with a willingness to engage hands-on to drive execution and results. Coachability: Exhibits openness to feedback and continuous learning with a low-ego, high-growth mindset. Work Environment: Onsite Benefits: 401(k), Health Insurance (Medical, Dental, Vision) Workforce Size: ~200 Company Overview American Bath Group (ABG) is a manufacturing, e-commerce, assembly, and distribution leader specializing in bathware products. With seventeen divisions across 37 facilities in North America, ABG's 5,000-member workforce produces high-quality, long-lasting products that improve the lives of customers every day. ABG's portfolio includes some of the industry's most recognized brands-Bootz, DreamLine, Vintage, and Mr. Steam-offering showers, bathtubs, bases, doors, wall panels, vanities, whirlpools, and more. ABG products are sold through commercial, wholesale, e-commerce, and retail channels to a diverse customer base of builders, plumbers, contractors, and end-users. ABG is an equal opportunity employer committed to providing an inclusive, respectful, and diverse workplace where every employee is valued and empowered to contribute to our success. Job Type: Full-time

Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.

Salary: $75,000 - $85,000 per year (based on experience) About Us: BridgeCable.com is a growing technology solutions provider specializing in structured network cabling, security camera systems, and access control installations. We are currently seeking a motivated and detail-oriented person to lead our teams and serve our clients. Position Overview: You will assist in the planning, execution, and delivery of structured cabling, surveillance, and access control projects. You will work closely with office staff, field technicians, and clients to ensure projects are completed on time, within scope, and within budget. Key Responsibilities: Coordinate and schedule structured cabling, security camera, and access control projects. Will obtain a hand off from Sales after project deposit is paid in full. You will receive Project Notes, Pre-Installation Checklist filled out by the client and an Install Map that will have all agreed upon drops/runs labeled with the agreed upon labeling scheme. At times you may be required to create such a map from a blank blueprint via Adobe Photoshop. Maintain and Improve Company Training of new Technology and new hires. Working with vendors and onsite/off-site hands on experience. Support company by maintaining project documentation, processing Change Orders, tracking deliverables, and updating timelines. All project deliverables include daily end of day checklists or service ticket along with pictures from that work day. It is your responsibility to ensure all Lead Technicians submit daily deliverables prior to site departure and clock out. Additional deliverables may be tasked from our clients. Act as the main point of contact between clients, field teams, and vendors. Prepare project status reports and communicate updates to internal teams and clients. Including collection of job photos which field techs provide daily. Procurement of project materials and manage inventory levels including job specific gear and technician/company can stock. Provide all order invoices to the Accounting department to ensure proper logging and job costing tracking. Ensure all installations adhere to industry standards and customer specifications. Monitor project budgets provided by the Sales team during handoff to ensure projects are within its anticipated profit/loss and assist with invoice preparation. Identify potential project issues and work with the team to implement solutions. Lead project kick off meeting(s) with the Lead Technician to ensure the scope of work is thoroughly understood, including material/gear check in. Upon project completion, will disperse the required external deliverables after ensuring that all internal/specialty deliverables are acquired by the Lead Technicians. This includes all paperwork, cabling certification RAW and PDF documents and all required end location and MDF/IDF photos and labeling. Advise Operations and Accounts Receivable that the project is fully complete and final billing may proceed. Responsibility to ensure no punch list(s) remain prior and any go back visits may be subject to a corrective action. Reporting if any company procedures are violated along with if any retraining may need to occur internally. Qualifications: 5+ years of experience coordinating projects in structured cabling, low-voltage systems, or related fields. Knowledge of network infrastructure, security camera systems (CCTV/IP), and access control technologies. Strong organizational and time-management skills. Excellent verbal and written communication abilities. Proficient in Microsoft Office (Excel, Word, Outlook) and project management software (such as MS Project, Smartsheet, or similar). Familiar with Adobe Photoshop to Mark up Blueprints. Ability to prioritize tasks in a fast-paced environment. Valid driver's license and ability to occasionally visit job sites in the Philadelphia and New Jersey areas. Monday thru Friday 40 Hours, 8am-4:30PM from Willow Grove, PA Office. Not Hybrid nor Remote. Benefits: Competitive salary ($75K-$85K) Health and vision insurance after passing 90 day probationary period Paid time off (vacation, holidays) after passing 90 day probationary period Opportunities for growth and advancement within the company Experience: Project Coordination: 5 years (Preferred) Structured Cabling: 5 years (Preferred) Security Camera Installation: 5 years (Preferred) Door Access Control Technologies: 5 years (Preferred) Willingness to travel: 20% (Preferred)

Join our dynamic and fast-growing team, where you'll have the opportunity to lead impactful projects and drive meaningful change in our warehouse operations. At our company, we value innovation, efficiency, and employee growth. You'll collaborate with passionate professionals dedicated to operational excellence and customer satisfaction, all while contributing to a culture that recognizes and rewards your contributions. Job Summary: We are seeking a highly motivated Warehouse Manager to oversee and optimize our warehouse's daily operations, including inbound receiving, inventory management, outbound shipping, reverse logistics, and customer support. This role requires a dynamic individual who can lead cross-functional projects, streamline processes, and drive operational excellence to support the company's growth. The ideal candidate will have a proven ability to manage complex logistics operations, implement efficient processes, and maintain high customer satisfaction. Key Responsibilities: Operational Excellence: Lead and ensure peak efficiency and accuracy in warehouse operations, prioritizing customer satisfaction through effective supervision, training, and goal-setting for the warehouse team. Inventory & Logistics Management: Oversee daily operations, ensuring precise inventory control and streamlined logistics processes. Project Leadership: Manage end-to-end warehouse-related projects, including requirements gathering, development, testing, training, deployment, and post-launch support. Effective Communication: Provide timely updates on project milestones, delays, and challenges to internal teams and key cross-functional stakeholders. Process Optimization: Develop, document, and improve warehouse processes and reporting systems to achieve operational efficiency. E-Commerce: Familiarity with e-commerce distribution processes is a must. Qualifications & Requirements: Experience: Minimum of 5+ years in warehouse operations with a strong track record of success. WMS Expertise: Hands-on experience with Warehouse Management Systems (WMS) is required. Customer & Vendor Collaboration: Proven ability to collaborate with clients and vendors, ensuring exceptional inventory management performance. Process Development: Skilled in defining and improving processes, identifying key controls, and monitoring workflows to enhance operational effectiveness. Bilingual Communication: Strong written and verbal communication skills in both English and Mandarin are required to engage effectively across all organizational levels.

Kelly is hiring a Warehouse Operator for a 6 -month Contract role with one of our prestigious clients based out in Philadelphia, PA 19153. Job Title: Warehouse Operator Employment Type: 6-month contract Pay rate: $20/hr. Shift: 6 am - 2:30 pm The Warehouse Operator will thoroughly and accurately complete all assigned work including picking stocks and weighing out batches, loading and unloading, packing orders, taking samples, and locating and picking stock in a safe/productive/quality/accountable manner and ensures associated stock accuracy where applicable during the shift. The Warehouse Operator performs assigned work picking and weighing out materials, following all required safety guidelines and accurately perform scanner and system transactions. You will report to the Team Lead or Supervisor and learn new skills to stay current with the needs of the position in a changing environment. You will have great computer skills, and prior stand-up forklift experience. Ideally you will have experience in a food/chemical production environment. Job Requirements Required Skills Pick orders for shipping. Sampling for QC and other requested areas. Proficient use of Stand-Up Forklift Data entry as needed for production operations. Pull materials as needed for Manufacturing. Scan all inventory transactions. Follow all company SOP/GMP. Pull sample request from Inventory. Maintain accurate Inventory transactions. Load and unload shipping and receiving materials Assist Receiving Department by unloading any trailer deliveries as needed. Required Experience Experience as an operator in a food/chemical manufacturing environment. Experience working with ERP software system (e.g., EMS or SAP). Forklift Driving Experience Ability to read and comprehend the English language Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. The employee must regularly lift and/or move up to 50 pounds but anything over 75lb limit you should use assistance. EDUCATION/ TRAINING/ EXPERIENCE: High school diploma or general education degree (GED) One to three years related warehouse experience and/or training If you believe you are a good fit for this opportunity, please submit your application through the job posting link. We also encourage you to share references if you have them.

Reports to: VP, Trade and Patient Support This position supports all compliant aspects of operational support for our highly engaged Trade team, while also strengthening the effectiveness of our Trade Network. This role will focus on operational execution of specialty trade, distribution, and market access operations, as well as project management within the Trade team, and reports to the VP of Trade and Patient Support. This role will support the successful accomplishment of specialty trade data reporting and account performance management through performance analytics, trade account implementation requirements, supporting dashboard development, and engagement with Business Operations. This role is Trade customer-facing (50% of role) during account onboarding and regular partner engagement. This individual will manage trade data, analytics reporting, support trade initiatives, and require strong collaboration skills, substantial external customer engagement, confident presentation skills to C-Suite level stakeholders, and the ability to effectively interact with a variety of internal and external stakeholders. The individual must possess a high degree of independent proficiency in specialty pharmacy and distribution analytics, including an understanding of all pharmacy and distribution operations/financial drivers, and vendor budgets, as well as the ability to troubleshoot access issues at the pharmacy and distribution level. This role requires a formal understanding of insurance claims and prescription tracking from intake through fulfillment or discontinuation within specialty pharmacies. This role should come with proficiency in processing distributor-level reporting as well. There is a formal requirement to independently process aggregated data management and be functionally proficient in SEQUEL, Excel, and Pivot Table generation. This role will utilize these skills to support the design and execution of Quarterly Business Review (QBR) and to address ad hoc trade data inquiries for Trade and Finance. This role will also support budget and invoice management as needed. Specific Duties: Deliver operational trade data reporting to optimize and improve trade partner performance and manage project deliverables - specific to Trade Team requirements Liaise between the Trade, Patient Access, Market Access, Finance, and Business Ops to ensure effective and timely action on key projects, including: Trade data, implementation, and operational tactics, including distribution network and new contracted distribution partners Assist in the design and execution of trade network, effective performance metrics, and reports for use in QBRs and performance management reporting/ dashboards Performance management and communication with Trade partners Communicate effectively and collaborate with key internal and external stakeholders regarding access metrics, including trade performance Identify critical issues, trends, and potential solutions that impact access across the network Communicate insights from analyses leading to meaningful business outcomes to trade leadership Manage, prioritize, and develop solutions for ad hoc requests and issue escalation reported by either internal Create, deliver, and present standard and ad hoc reports in alignment with trade and access strategies Comply with all applicable laws, regulations, and company policies and procedures pertaining to reimbursement information and related matters Skills: • Strong problem-solving capabilities • Proficient in specialty pharmacy and distribution data reporting, design, and analysis • Highly analytical with extreme attention to detail • Highly proficient in SEQUEL and EXCEL mastery, including pivot table development and data manipulation • Familiarity with specialty data aggregation, longitudinal claim tracking, and aggregator understanding • High degree of comfort with data visualization and use of PowerPoint to develop storyline • Outstanding project management skills • Excellent communication, analytical, planning, and organizational skills • Strong presentation skills with clear and concise insights • Experience with pharmaceutical or device products • Ability to work in a matrix environment • Familiarity with specialty pharmacies and distributors, patient services Hubs, and Copay Assistance programs • Comfort with handling urgency and change as needed based on patient care needs Education/Experience: BA/BS degree in business, data/business analytics, or life-science related field 3-5+ years of progressive experience in the pharmaceutical/biotech industry or pharmaceutical vendor/supplier/consultancy 3+ years of experience in specialty pharmacy trade data management with increased responsibility Proficiency in Microsoft Suite, SEQUEL, EXCEL, PowerPoint, Smartsheet, and/ or other data visualization tools

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 Base Salary + Monthly Uncapped Commission #LI - Remote INDSAMP #zip Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Job Responsibilities and Requirements The Director - Customer Reporting and Analytics is responsible for the strategy, roadmap and execution of all client reporting. This includes the features and functionality of our client facing reporting tools and the daily operation of report production, distribution, scheduling and support. Duties and Responsibilities: * Oversee the on and offshore TimeBound reporting teams, ensuring reporting requirements and data infrastructure offer a clear road map to demonstrate the value of our client reporting offerings and tools. * Collaborate with external vendors and other stakeholders to design, build, and maintain a scalable reporting infrastructure, including data warehouses and reporting tools. * Drive the development of dashboards, reports, and tools that empower clients to make data-driven decisions independently, while establishing a process to review and validate analyses before they are shared. * Oversee the delivery of standard and customized Payroll reporting for MPS and ATP clients * Recruit, develop, and mentor a technical team to manage data pipelines, ETL processes, and infrastructure. Ensure the team follows industry best practices and is fully capable of supporting all client data needs. * Manage offshore development team of 15 and 1 onshore team (totaling 3 FTEs) Required Knowledge, Skills, Abilities and/or Related Experience * 4 Year Degree * Minimum of 7 years relevant experience including production support for client reporting applications and the development of new features and capabilities for client reporting. * Must have broad knowledge of enterprise business processes within the insurance services industry and the translation of operational practice to reporting for external customers. * Strong technical capabilities in data manipulation, summarization, visualization, and tool selection. * At least 5 years of management experience with both on-shore / off-shore team to deliver custom reporting solutions and maintaining production environment. * Excellent verbal and written communication skills, with the ability to present complex data insights clearly. * Must have conceptual knowledge of at least one or more of the following disciplines: Java, C++, html, XML java script, SQL, relational databases or JSP * Extensive Project Management experience with both Waterfall and Agile methodology. * Demonstrated knowledge of System Development Life Cycle (SDLC) best practices with experience in implementing proper SDLC controls into ongoing application production support. * Must have excellent interpersonal skills and be comfortable communicating with all levels of the organization including off-shore vendor team. This may include some flexibility in hours. The expected hiring range for this position is $142,740.00 - $190,560.00 annually for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate's starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future. Work location may be flexible if approved by the Company. What We Offer At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can't do this without our most important asset-you. That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing. Our Benefits: * An annual performance bonus for all team members * Generous 401(k) company match that is immediately vested * A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account * Multiple options for dental and vision coverage * Company provided Life & Disability Insurance to ensure financial protection when you need it most * Family friendly benefits including Paid Parental Leave & Adoption Assistance * Hybrid work arrangements for eligible roles * Tuition Reimbursement and Continuing Professional Education * Paid Time Off - new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service. * Volunteer days, community partnerships, and Employee Assistance Program * Ability to connect with colleagues around the country through our Employee Resource Group program Our Values: * Integrity * Empowerment * Compassion * Collaboration * Fun EEO Statement Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications. #LI-Remote #LI-MR2

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.

/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.