Operations director jobs in Chesapeake, VA

Vice President of Operations is a senior leadership role responsible for overseeing all operational activities across U.S. ports and marine terminals. This position ensures excellence in service delivery, regulatory compliance, vendor performance, and customer engagement. As a key member of the U.S. executive team, the VP of Operations plays a strategic role in driving operational efficiency, financial performance, and organizational growth. This highly visible role directs daily port operations, manages critical relationships with customers, regulatory bodies, and partners, and leads the invoice verification process for all terminal, port, vessel, and crew operational expenses nationwide. Key Responsibilities Strategic & Operational Leadership * Provide strategic direction and hands-on leadership for port and terminal operations across the U.S. * Develop and implement operational programs to optimize revenue, vessel turnaround, and service excellence. * Monitor regulatory compliance, ensuring adherence to U.S. Coast Guard, HAZMAT, and other maritime regulations. * Lead crisis and emergency response initiatives, including medical evacuations and vessel incidents. * Drive continuous improvement through strategic planning aligned with organizational objectives and industry trends. Team Leadership & Development * Mentor, coach, and develop operations team to enhance performance and foster a culture of accountability and safety. * Oversee workforce planning, staffing, training, and performance evaluation. * Promote operational best practices and process optimization. Port & Terminal Management * Oversee daily vessel and terminal operations to ensure efficient port productivity. * Monitor port time, idle time, berth utilization, and crane/gateway productivity to meet or exceed performance KPIs. * Ensure accurate invoicing and expense management for all operational activities. Vendor & Stakeholder Relations * Lead negotiations of operational agreements with vendors, port authorities, and service providers. * Act as a key liaison with government agencies, regulatory authorities, customers, and industry partners.

AMP is applying AI-powered sortation at scale to modernize the world's recycling infrastructure and maximize the value in waste. AMP gives waste and recycling leaders the power to harness AI to reduce labor costs, increase resource recovery, and deliver more reliable operations. With hundreds of deployments across North America, Asia, and Europe, AMP's technology offers a transformational solution to waste sortation and changes the fundamental economics of recycling. Headquartered in Louisville, Colorado, the Denver Post and BuiltIn Colorado have recognized AMP as one of the state's top workplaces. AMP has operations and career opportunities outside of Atlanta, Cleveland, Portsmouth, Virginia, and Europe. We're fostering an environment where passionate individuals can grow and create impact. We seek unconventional thinkers to join our mission to enable a world without waste; at AMP, your contributions have meaning and can spur change. With backing from top-tier investors and national recognition including North American Cleantech Company of the Year, we're always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve in what we do. Learn more at AMPSortation.com. AMP is hiring a Chief Operating Officer (COO) reporting to the Chief Executive Officer. This person can be remote in the contiguous United States. As the COO you will work to: Direct the operations of AMP's Material Recovery Facilities (MRFs) to ensure optimal performance, safety and efficiency with full P&L responsibility. Lead and oversee all operations and manufacturing functions, including health and safety, manufacturing engineering, production, installation, field service, and quality assurance. Build, lead, and develop a high-performing team of direct, hourly-labor, fostering a culture of accountability, innovation, and continuous improvement. Establish and monitor strategic goals for operational efficiency, productivity, and quality. Develop and implement best-practice operational systems, processes, and procedures to improve business performance and scalability. Collaborate with the Executive Leadership Team to develop and execute company strategy, ensuring alignment with operational goals. Foster strong relationships with department heads, external partners, vendors, and enterprise clients to support operational and strategic objectives. Monitor and analyze key operational metrics to ensure timely, high-quality execution of projects and initiatives. Ensure operational strategies meet business objectives and market demands for price, quality, and delivery. Qualifications 15+ years of experience running multiple material recovery facility (MRF) operations. Management experience across design, construction and project management of new material recovery facilities (MRFs) Ability to lead, grow, develop and inspire a team setting clear goals and drive performance at all levels in the organization. Develop and execute strategies that align with overall business objectives. Excellent interpersonal skills to build and maintain strong relationships with enterprise clients, key stakeholders and internal teams. A deep understanding of the industry, market dynamics and competitive landscape relevant to the company's products and services Education: BS/BA degree. Working Conditions/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Must be able to travel frequently. Working Location(s): Remote (within the U.S.) Travel Requirements: Ability to travel often to AMP's facilities, customers and prospects and to AMP headquarters in Colorado Travel expected 50%+ of the time AMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Applicants who identify with a historically underrepresented group are encouraged to apply. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

that makes you smile? We're seeking a Regional Manager to join our growing team in Virginia Beach and Eastern North Carolina. The Regional Manager is responsible for supporting the region to achieve smooth operations, high levels of patient and team member satisfaction, and growth and profitability of the practice locations within the region. This role is also critical in facilitation the implementation of new initiatives to the practice locations. The Regional Manager will also act as an information resource and ambassador to patients, the community, doctors, and team members. How you'll make us better: Build and maintain positive, productive working relationships with doctors in region Coach and develop team members at practice locations within region Serve as cultural leader in region and monitor and manage team morale Oversight of practice location performance and operations, including daily, weekly, monthly, and annual metrics Understand practice location staffing model and manage staffing levels effectively Support strategic decisions within region and proactively bring ideas and proposals to leadership for review Ensure the ultimate patient experience is being delivered at each practice location Support the integration of new affiliations Support the implementation of new processes and initiatives by understanding the unique operational nuances of each practice location and ensuring efficient adoption of initiatives Review and support management of practice location schedules and doctor coverage Visit each practice location at least quarterly and conduct weekly discussions with leadership at practice locations Your special skills: Demonstrated ability to meet or exceed performance goals Problem solving skills with ability to find creative solutions Servant leadership mindset with strong coaching and conflict resolution skills Excellent time management skills with ability to multi-task and prioritize work Prerequisites for success: Bachelor's degree Minimum of three years' experience in a multi-unit leadership role Experience in orthodontics/dental/healthcare industry preferred, but not required We saved the best for last. In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salaryplus Bonus Opportunity Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 3 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best - driving extraordinary treatment outcomes and providing patients with an unmatched experience. With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there's no such thing as "top of our game." We're always climbing higher - together. And as our business grows, there's plenty of room for our team to grow their careers, too. Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

Job Title: Director of Operations The Director of Operations is responsible for the strategic and day-to-day oversight of the company's operational functions, including planning, coordination, and supervision of field service activities. This position plays a critical leadership role in ensuring that all industrial cleaning, flushing, and spill response services are performed safely, efficiently, and in compliance with applicable regulations and company standards. Essential Duties and Responsibilities: Operational Oversight: * Direct and support the daily operations for industrial tank cleaning, chemical cleaning, hot oil flushing, and emergency spill response. * Ensure execution of projects in accordance with scope, safety protocols, quality standards, and client requirements. Team Leadership: * Direct and support operational managers response for overseeing field supervisors, crew leaders, and operational support staff. * Assist in recruitment, onboarding, and training efforts for operations personnel. * Conduct regular performance evaluations and support staff development initiatives. Project Management and Reporting: * Collaborate with project managers to plan and support job execution and meet client expectations. * Review job costs, productivity, and job close-out documentation. * Identify and implement process improvements to optimize efficiency and profitability. Emergency Response Management: * Serve as a key decision-maker during emergency spill response activations. * Contribute to the planning and oversight of an on-call rotation for response personnel and supervisors. * Direct the readiness of response equipment and compliance with response protocols. Strategic Planning and Communication: * Participate in senior management meetings and contribute to business planning and growth initiatives. * Maintain strong working relationships with customers, regulatory agencies, and internal departments. * Provide regular operational updates and metrics to executive leadership. Qualifications and Requirements: * Minimum 7-10 years of experience in operations management within shipyard, industrial services, or environmental sectors. * Demonstrated leadership experience in high-risk environments. * In-depth knowledge of relevant safety, environmental, and maritime regulations. * Strong organizational and problem-solving skills with the ability to prioritize in a dynamic work environment. * Proficient in Microsoft Office Suite and operational management software. * Valid Driver's License required; must be able to obtain TWIC and DBIDS credentials. * Must be available for occasional travel. Our benefits include: * Medical, Dental and Vision Insurance * Accidental and Critical Illness Insurance * Legal Resources * Short-Term/Long-Term Disability * Profit Sharing * 401K * Paid Time Off (PTO) - Vacation and Sick * Holiday pay * Annual performance evaluations * Annual bonuses

ADS, Inc. began more than 20 years ago by outfitting Navy SEALS with quality dive equipment, and today we're proud to manage 3,000 supplier partnerships and over 50,000 products. Please watch this video to learn more about ADS Inc! http://bit.ly/ADS_Mission TITLE: Deputy Director - INDOPACOM Location: INDOPACOM Region (Hawaii, Japan, Guam, Philippines, Korea) The ideal candidate will be well established within the INDOPACOM community and have contacts and experience to draw from for immediate success. The candidate should possess a strong background in program management, be familiar with the Planning, Programming, Budgeting, and Execution (PPBE) process, experience in dealing with high-level executives, strong interpersonal and communications skills, demonstrated team building, leadership, and the ability to manage multiple complex sales engagements concurrently to meet or exceed goals. Familiarity and experience in all business units of ADS Inc is preferred. Responsibilities Direct report of Director of INDOPACOM sales team Management of direct sales team efforts within key program customers Prioritize customers, programs, contracts for execution Actively engaged in deal strategy for all major opportunities Identify risk and build mitigation plans Assist in setting individual sales targets Analyze and forecast annual, quarterly, and monthly sales figures Support the Director in developing Annual Business Plans and quarterly updates on strategy & progress Support the Director in managing sales pipeline and preparing input for bi-weekly Commit meetings Plan and conduct effective & consistent meetings Collaborate with team members across the organization Maintain and develop situational awareness relative to market: proactively understand products, vendors, competitors' customers, contracts, etc. Track and understand win/loss history - be able to apply & share knowledge Maintain in-depth knowledge about contract vehicles Enter sales activity notes and provide guidance via Salesforce to team members Read, sort, and respond to emails, calls, and texts - maintain organized and timely communication Review reports, business analytics dashboards, and Salesforce data on a regular basis to analyze activity, history, and opportunities related to responsible territory Qualifications 5-10+ years of government/military/sales experience with a strong drive toward attainment of goals and proven track record of quota achievement INDOPACOM military experience is highly desired Pursuing opportunities in management/leading a team Familiarity with military budgets: PPBE, FAR/DFAR, appropriations/funding, contracts language/law fundamentals Government contracting experience is highly desired Experience in pre and post award construction projects a plus Requirements Bachelor's degree required; military or government experience may be substituted at the Hiring Manager's discretion Ability to simultaneously manage multiple projects requiring frequent communication, organization, time management, and problem-solving skills Tenacious negotiator Superior written and verbal communications skills, including the ability to deliver a persuasive business message to end-user prospects Strong consultative selling skills - understands customer/supplier needs and positions company accordingly Previous ADS Inc experienced is highly desired Travel: 50% required ADS believes that a diverse work environment leads to bigger thinking and more creative solutions to our customers' problems and we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identification, national origin, or any other legally protected characteristic. We strive to represent our community with a workforce diverse in gender and ethnicity. We actively seek out veterans and the disabled for opportunities at ADS.

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees **and** regularly servicing an average of less than 12,000 patients per year. + Leads growth strategy for center around membership growth and community outreach. + Leads people, coordinates and inspires the team and achieves results under challenging circumstances. + Works comfortably with financial statements, and financial concepts, in a service organization. + Provides extraordinary customer service to all internal and external customers ( _including patients and other Chen Medical team members_ ). + Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. + Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. + Attends all growth related events. + Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. + Addresses and resolves all customer-service or team member issues. + Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. + Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. + Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. + Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. + Collaborates with the Leadership Team and Administrators in relation to strategic business planning. + Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. + Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. + Performs other duties as assigned and modified at manager's discretion. **_Other responsibilities may include:_** + Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. + Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. + Reviews reports to ensure target metrics are achieved and processes are being followed. + Ensures co-pays are compliantly collected and cash is reconciled and deposited. + Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. + Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. + Monitors transportation and housekeeping activities. + Monitors and/or alters team member work schedules, including approval of overtime or vacations. **_Competencies:_** + Drives Results: Consistently achieves results, even under tough circumstances. + Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. + Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. + Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. + Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. + Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. + Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. **KNOWLEDGE, SKILLS AND ABILITIES:** + Highly developed business acumen and acuity + Dynamic individual with outgoing, energetic, and collaborative personality + Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue + Introductory knowledge and understanding of and experience with full risk management contracts + Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals + Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data + Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking + Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels + Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements + Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes + Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner + Keen ability to manage multiple projects and processes and work effectively with other team members + Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Ability and willingness to travel locally, regionally and nationwide up to 20% of the time + Spoken and written fluency in English + This position requires use and exercise of independent judgment **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $88,510 - $126,442 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results! The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. What You'll Do: * Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies. * Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded * Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility * Manage all inventory in line with company requirements * Ensure that all necessary facilities and/or tools are available for use by employees * Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate * Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated * Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy * Manage all client reporting and internal reporting and billing requirements in a timely manner * Performance manage direct reports and overall team to ensure we grow and develop our talent * Develop strategies to enhance productivity or improve processes and procedures * Prepare monthly forecasts, revenue and expenses for portfolios * Motivate staff through established incentive programs or ad hoc contests * Establish work schedules to meet Company and client requirements * Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific) * Champion company core values and other company programs to engage and motivate our employees * Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Experience 5 years experience in an Operations Manager role or equivalent external experience Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? * Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. * Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. * Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. * Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. * Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. * State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. * Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Serco is seeking a motivated Operations Manager to join our talented and fast-paced Systems Integration and Installation team in supporting PMS 485 with SURTASS Operations and Maintenance. As part of this effort, Serco would execute the shoreside and underway operations and maintenance of the US Navy and allied partner SURTASS mission by providing a team of 100+ highly qualified SURTASS Operations & Maintenance (O&M) Technicians, Field Support Technicians (FSTs), and program support staff across multiple global locations. The SURTASS Operations Manager position would be responsible for technical and operational management and oversight of the O&M technician crew of 70+ technicians. In this role you will: Manage staffing, qualifying, training, operations, and organizational level maintenance execution of the O&M crews. Direct all the day-to-day operations of the O&M technician staff. Develop and maintain the contractor Operations Integrated Master Schedule (IMS) Responsible for the timely completion of all O&M crew maintenance and operational tasks from a technical standpoint In support of the Program Manager, be primarily responsible for O&M crew support to the government in execution of the SURTASS mission. Other duties may be assigned. Qualifications To be successful in this role, you will have: An active DoD Secret Clearance or the ability to obtain and maintain a DoD Secret level security clearance, current active DoD Secret Clearance is preferred. An associate's degree (or higher) in Business Administration, Resource Management, Information Technology, Engineering, or equivalent related to the listed above. Additional years of experience may be substituted for the associate degree or Four-year degree. 10 years' experience in managing personnel related to the listed above. Other Competencies: Proven skills in leading large, geographically disperse technical teams. Strong working knowledge of the SURTASS or other acoustic intelligence missions and systems Strong leadership and organizational skills Exceptional interpersonal skills with ability to establish and maintain effective working relationships. Strong understanding in developing and maintaining rotational schedules across broad geographies to ensure mission success. Demonstrated good judgment, a well-developed sense of propriety, critical thinking and problem solving, the ability collaboratively works with the customer to find effective and efficient solutions. Enjoy working in a fast-paced and collaborative team environment. Additional preferred skills and qualifications: Program Management Professional (PMP) certification. 10 years' experience managing technical teams executing operations and maintenance on Navy C4I systems and/or acoustic intelligence gathering systems related to the stated above. Five years' experience in manpower planning, scheduling, qualification programs, and training program related to the job description stated above. Be able to travel 50% of the time. Prior Formal Navy Training/Education/Schooling for FSTs missions: RDC C-School IT C-School SURTASS FST School Former military, Navy experience is preferred. Some of these position are located in Yokohama, Japan! Although operations are based in Norfolk Virginia, SURTASS routinely operates from ports in Glasgow Scotland, Rota Spain, Japan, Pearl Harbor Hawaii, Port Hueneme California, and many other ports of opportunity to include Yokohama Japan and Kure Japan (15 miles from the city of Hiroshima) Please provide your preferred work location in order of preference. Prior Experience as a Field Technician, Field Engineer, Deployment Technician, Sonar Technician , Sonar Tech, Sonar Operator, Underwater Acoustics Technician, Acoustic Sensor Technician , Acoustics Specialist, Array Handling Technician, Towed Array Operator, Field Technician, Field Engineer, Deployment Technician, test technician, Crew Member Technician, Crew Tech, Marine Systems Technician, Undersea Systems Technician, Subsea Technician, Ocean Systems Technician, Naval Acoustic Technician, ASW Technician, Acoustic Engineer, Sensor Technician, Marine Acoustic Operator, Acoustic Array Operator, Electro-Mechanical Technician, Instrumentation Technician, Marine Technician, Hydroacoustic Technician, Underwater Systems Technician Benefits: ***************************************** Relocation assistance may be available. If you are ready to lead a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Military Veterans and Spouses are encouraged to apply! Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. In compliance with state and local laws regarding pay transparency, the salary range for this role is $95,000 to $190,000.00; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Benefits: Visit the following link for more information about how Serco supports our Veterans *************************************************** The contract is scheduled to be awarded later this year, so apply now to meet your future mission and team-mates. Apply today to discover your place in our world! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Full job description Regional Operations Manager - Logistics & Warehouse Services Travel: 75%+ (Multi-State, Overnight/Weekly Stays Required) About Us At Precision Lumping Services, we specialize in third-party logistics (3PL), inbound and outbound freight handling, and production-based unloading services. With multiple sites across several states, we pride ourselves on operational excellence, safety, and building long-term client relationships. We're seeking a dynamic Regional Operations Manager to join our leadership team and oversee operations across multiple warehouses and distribution centers. Position Overview The Regional Operations Manager will oversee day-to-day operations across multiple client locations within a designated geographic region. This role is highly travel-intensive (75%+ with overnight stays) and requires a hands-on leader who can ensure consistency, compliance, and high performance across all sites. The ideal candidate will have strong logistics/warehouse experience, excellent leadership skills, and the ability to build and coach high-performing teams. Key Responsibilities Oversee and support operations across multiple warehouses, DCs, and client sites. Ensure execution of unloading, palletizing, and other production-based warehouse services in line with client expectations. Partner with site leads and supervisors to resolve staffing, safety, performance, and service issues. Conduct regular site visits to audit processes, deliver training, and ensure compliance with safety protocols and company standards. Serve as an escalation point for client concerns and strengthen relationships at the local and regional levels. Monitor and analyze KPIs, labor metrics, and site profitability, implementing improvements where needed. Recruit, onboard, and train employees and site leadership. Roll out operational initiatives, pilot programs, and process improvements across the region. Promote a culture of accountability, teamwork, and continuous improvement. Qualifications Experience: 3-5+ years in warehouse/logistics/3PL leadership, with multi-site management preferred. Education: Associate degree required; Bachelor's degree in Business, Logistics, or related field strongly preferred. Travel: Must be willing and able to travel 75%+ with weekly overnight stays. Language: Bilingual (English/Spanish) strongly preferred. Skills & Knowledge: Strong leadership and team development capabilities. Client-focused with excellent communication and problem-solving skills. Knowledge of 3PL operations, inbound/outbound freight, and production unloading. Proficient in Microsoft Office and warehouse productivity tools. Familiar with OSHA standards and warehouse safety compliance. Why Join Us? At Precision, we are building something greater than just a logistics operation-we're building a culture of performance, accountability, and growth. As Regional Operations Manager, you'll play a critical role in shaping our success across multiple states and ensuring our clients receive industry-leading service. If you're a motivated, results-driven leader with the ability to thrive in a fast-paced, travel-heavy environment, we want to hear from you. Apply today and take the next step in your logistics leadership career with Precision. Job Type: Full-time Pay: From $84,000.00 per year Work Location: Multi-State

Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport. Job Title: OPERATIONS MANAGER Shift Schedule: 8:30 AM - 5:00 PM, Monday through Friday and as job requires, including additional hours as needed during inclement weather or emergencies. Starting Pay Range: $114,400.00 - $125,000.00 commensurate with experience. CLOSING DATE: This job announcement will be open until filled. INTERESTED APPLICANTS MUST SUBMIT THE REQUIRED DOCUMENTS IF YOUR APPLICATION IS SELECTED TO MOVE FORWARD IN THE EMPLOYMENT PROCESS. MUST SUBMIT YOUR CURRENT DMV DRIVING RECORD TO: ********************************** or Fax to ************** A current copy of your DMV driving record (dated within the last 30 days of posting date). You can go online to request a copy of your driving record at ******************** ABOUT US: Norfolk International Airport is the aviation gateway to Coastal Virginia and northeastern North Carolina, including the Outer Banks. It has enjoyed three consecutive years of record traffic, including nearly 4.9 million passengers in 2024. Its nine commercial airlines offer nonstop service to more than 40 cities coast to coast. Our vision is that every team member has a stake in bringing our “Stronger Together, Let's Fly” brand to life for every passenger and fellow employee. We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan. OUR MISSION: The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport. JOB SUMMARY: This management position is primarily responsible for the airport's daily compliance with FAR Part 139 and overseeing several key Operational support staff. The Airport Operations Manager is responsible for ensuring compliance with Federal Aviation Administration regulations pertaining to airport operations. Inspects airport facilities, including runways, taxiways, ramps, perimeter barriers and buildings, obstructions, records discrepancies and arranges for corrective action. Prepares, maintains, and verifies all records relating airport operations federal compliance. Issues appropriate notices to airmen (NOTAMS) when hazards exist. The Operations Management will ensure that the Airport Certification Manual, Airport Emergency Plan, and the Wildlife Hazard Management Plan manuals remain current and will assume other duties as directed by the Vice President & Chief Operations Officer. ESSENTIAL JOB FUNCTIONS: The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Ensure the airport is in compliance with FAR Part 139 (Airport Certification Program). Maintain in current status the Airport Certification Manual (to include the Airport Emergency Plan and the Wildlife Hazard Mitigation Plan). Monitor any changes in field conditions which might require the issuance of NOTAMS (Notice to Airmen). NOTAMS will be issued at his/her discretion to note any changes in field conditions, publish information pertinent to safety, or other related items pertaining to the airport's operation which would be of interest to airmen. Supervise through subordinate administrators and contractors the daily operations of the Wildlife Hazard Mitigation Plan. Responsible for preparation of the budget for the Operations Department. Performs regular internal audits of Part 139 self-inspection records to ensure accuracy, validity, and discrepancy correction with airport maintenance department. Maintains wildlife permits and other documentation as required by the Wildlife Hazard Management Plan. Attends construction meetings to assist with coordination and phasing of airport operations to ensure safety and security of airport. Assists in developing procedures and systems for the inspection, maintenance, safety and security of airside and airport infrastructure, facilities, buildings, structures, equipment and grounds. As directed, prepares written and oral reports for presentation to airport management. Perform emergency management duties as outlined in the Airport Emergency Plan and as directed by the Director of Operations, Deputy Executive Director - Administration and Operations and/or the Executive Director. Coordinate with all applicable departments and Airport Business Partners/Stakeholders. Recommends and implements new and current software and technologies. Coordinates FIS and other gates assignments, as necessary. Oversee air carrier diversion plans and activities. Leads annual FAR 139 inspections. Supports airport staff in emergencies and in compliance with the Airport Emergency Plan. Administer and adhere to all Authority personnel policies and departmental and affirmative action guidelines. Monitors and inspects airfield pavement, signs and markings for compliance. Coordinates with Director of Facilities for repair, rubber removal and surface markings as needed. Reports to and assists the Senior Manager with requests from other departments. Performs escort of vehicles in Air Operations Areas. Assist in training. Monitors and enforces airport rules and regulations. Coordinates closely with FAA - ATC via radio regarding snow removal activity. Assist the Deputy Executive Director - Engineering and Facilities, Deputy Executive Director Administration and Operations, and Director of Facilities as needed. Performs all other duties as assigned and directed. Administer and adhere to all Authority policies and guidelines. KNOWLEDGE, SKILLS AND ABILITIES: The following generally describes the knowledge, skills and abilities required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Ability to prepare effective and concise reports. Ability to analyze situations quickly and determine the proper course of action. Ability to work independently, establishing priorities to carry projects through to timely completion, and when necessary, meeting emergency demands. Ability to understand and follow instructions. Ability to establish and maintain effective working relationships with co-workers, other Authority personnel, tenants, other organizations and the general public. Familiarity with FAA advisory circulars and extensive knowledge of Federal, State, City, and Authority rules and regulations applicable to the operation of a Part 139 commercial service airport. Ability to analyze and effectively report on operating conditions and problems and to recommend or implement appropriate solutions; ability to establish and maintain effective working relationships. Knowledge of basic aviation management issues in order to assist in the management and operation of a commercial airport at a level normally acquired through the completion of a bachelor's degree in airport aviation management, public administration, business administration, or related field. EDUCATION/TRAINING : Bachelor's degree in airport aviation management, public administration, business administration, or gained through the equivalent work experience. Two years of the appropriate type and level of experience will serve as an equivalency to one year of education. In lieu of a bachelor's degree, eight years of relevant experience can be substituted. EXPERIENCE: Three years of progressively responsible management and supervisory experience required. Four years' experience of airport operations is required, with a minimum of three years' experience at a commercial service small, medium or large hub airport. CERTIFICATIONS: Airport Certified Employee (A.C.E.), preferred. Basic/Advance Airport Safety and Operations Specialist (ASOS) Schools, preferred. SPECIAL REQUIREMENTS: Possess a valid driver's license and must meet NAA driving record requirements. Ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge as may be required by assigned job duties and responsibilities. EQUIPMENT OPERATION: Motor vehicles, computer, copier, smart phones, and associated devices, tablet, and two-way radio, must be able to tow trailers. PHYSICAL & MENTAL DEMANDS: Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitations. Normal job duties require the ability to reach, lift, bend and stoop in an office environment. WORKING CONDITIONS/HAZARDS: Working conditions may result in some physical discomforts and/or moderate exposure to hazards due to temperature, dust, noise from aircraft, and extensive hours during snow removal/abnormal operations. DRIVING RECORD REQUIREMENTS: All drivers must be at least 21 years of age, licensed for at least 3 years, have the type of license required by their state for the vehicles operated and meet the following driving record standards. License is active and NOT suspended. Any employee or applicant who has been licensed in their state for less than 3 years must provide a copy of their previous driving record to Human Resources. An employee or applicant may have a North Carolina or Virginia driver's license as long as they reside in that state. An “unacceptable" DMV driving record includes the following violations during the most recent 3-year period: ▪ Committing a Felony with a Motor Vehicle ▪ DWI/DUI ▪ Drug Offense ▪ Eluding a Police Officer ▪ Foreign citizens with no historical driving record available to us ▪ Hit Run / Leaving the Scene of an accident ▪ Lending an Operator's License or Registration to Another ▪ Open Container Violation ▪ Passing a Stopped School Bus ▪ Racing or Speed Contest Violation ▪ Reckless Driving ▪ Speeding 25 mph, or more, above speed limit ▪ Suspended License History - Drivers who have had 3 or more license suspensions as a result of moving violations ▪ Temporary Operator's Permit ▪ Two or more at fault accident convictions ▪ Vehicle Manslaughter/Homicide ▪ Three or more moving violations within the past 12 months Note: Texting or cell phone violations are considered moving violations because they increase the chance of being in an accident. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: It is the policy of the Norfolk Airport Authority (NAA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, NAA will provide reasonable accommodations for qualified individuals with disabilities. “No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!” DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All Norfolk Airport Authority (NAA) employees are at-will under Virginia law and NAA personnel policies. ************************* Contact the Human Resources Department at ************ for assistance.

Title: FA200-Office Manager/Director of Administrative Operations Hiring Range: Commensurate with experience and credentials Pay Band: Recruitment Type: General Public - G Job Duties The Director of Administrative Operations oversees the day-to-day responsibilities for coordinating administrative processes and providing executive-level, confidential, and detail-oriented administrative support to the Director of Athletics, senior level athletics staff members, university officials, student-athletes, and the public; to include travel, electronic communication, and traditional correspondence. This position will support the Director of Athletics in external and internal committees' preparation, projects and speaking engagements and assist the Director of Athletics by providing research and reports on athletics department strategic initiative. The Director of Administrative Operations will also serves as a liaison to the MEAC Conference Office, NCAA, and other external and internal committees on which the Director of Athletics serves. This position will report directly to the Director of Athletics. Duties include but not limited to providing administrative knowledge to develop successful office standards and will be responsible for screening and directing phone calls and visitors. Maintains the Director of Athletics calendar including scheduling and coordinating leadership team meetings. Prepares, processes and tracks payroll forms, onboarding paperwork, invoices, affiliation agreements, and other forms. Will assist game day operations and serves as an event coordinator for department meetings and athletics special events to prepare and deliver positive experiences for student-athletes, alumni and fans. The individual must regularly lift and/or carry up to 20 pounds and occasionally lift and/or move up to 30 pounds. Supervises and trains work study students as needed. Provides back up to other support staff. EEO STATEMENT NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply. Minimum Qualifications 1. Candidate must have a Bachelor's Degree 2. Candidate should have at least three years of related experience in administrative operations 3. Strong time management, organizational, and attention to detail skills 4. Demonstrated ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved 5. Proficient with Google and MS Office, including Excel, and able to learn and utilize new software programs 6. Experience with virtual meeting platforms such as Zoom and Microsoft Teams 7. Excellent oral and written communication Preferred Qualifications: 1. Minimum three years' experience working in Division I college athletics department/conference office/Higher Education 2. Experience with managing or hosting athletic/special events Special Instructions: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position. Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship. Contact Information: Name: Tanesha Chesson Phone: ********** Email: ***************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at ************, or DBVI at ************.

Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Reporting to the General Manager Customer Support the Parts Operations Manager (PM) is responsible for the overall financial performance of the parts department, customer service, and associate morale of the unit. The PM ensures that corporate programs and policies are executed in a way that minimizes Cost Per Piece, while driving outstanding customer service and associate productivity. The Parts Operations Manager develops, interprets, and implements policies and procedures, in accordance with ISO 9001 that will provide high quality distribution at a competitive cost. The jobholder directs and coordinates the procurement and distribution of various production and spare parts, components and other products or other related services. Jobholder oversees the writing, review, awarding, and negotiating contracts of various kinds, plus the completion of complex purchasing projects in close cooperation with the Purchasing Department. *This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship. Responsibilities Set-ups and maintains a smooth running, efficient parts department. Ensures parts department personnel are well trained and available when needed. Ensures the needs of the service department are being met. Reviews all stock orders to ensure a fast moving balanced inventory of Parts & Components. Maintains sufficient quantities of stock to support demand and acceptable inventory turn ratio. Supervises and maintains an accurate up-to-date inventory management and control system. Conducts regular and/or spot check inventories of parts and components. Become familiar and efficient with all phases of the computer system required for service & parts management. Ensures employees keep a clean and orderly department. Generates and reviews Inventory reports from LME Mine Sites and affiliated companies. Provides superior customer service to both internal (Service Department) and external customers. Schedules delivery of parts and components, estimate length of time to receive any back-ordered parts and clearly communicate it to customer. Handles customer complaints reasonably, showing empathy and a positive attitude and demonstrate our commitment to Superior Customer Service. Ensures that all expense controls within the facility are in place and adhered to by all departments. Improves quality to drive optimum cost, service performance, and quality culture. Promotes safety in work processes and associate performance by supporting company and/or facility safety programs, educating associates, and ensuring a generally safe work environment. Analyzes and prepares monthly and annual plan and pattern reports and payroll budgets; ensure plan, pattern, and budget commitments are satisfied. Establish effective allocation of resources and meet priorities. Continually evaluate facility processes and infrastructure to improve operating performance of the unit, or to avoid service/capacity issues. (Submit capital/facility improvement requests where appropriate. Supervisory Duties: Directly manages 4-5 employees and indirectly supervises 3-4 employees. Responsible for the overall direction, coordination and evaluation of Parts team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Competencies Education and Experience: A combination of education and experience equivalent to a Bachelor's degree in a related field (i.e. Business, Engineering, Material Management); 5+ years of progressive experience in product support and distribution; 2 years materials and/or manufacturing experience. Advanced knowledge of distribution and warehousing principles, theories and processes. Knowledge of Outlook Contact Management systems; Access Database software; Explorer Internet software; BaaN for Order Processing, Inventory, Manufacturing, and Cost Calculation system, or equivalent ERP system; Project Management software; Excel Spreadsheet software and Word Processing software. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, fractions, ratios to practical situations. Ability to apply concepts of basic algebra and geometry. Travel domestically and internationally up to 30% of the time. Ability to obtain and maintain a valid driver license and passport. Our Offer An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary. Referral Bonus: Tier IV Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden. Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information. One Passion. Many Opportunities. The company In line with its international growth, Liebherr's venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for eight divisions that are positioned across the United States. Location Liebherr Mining Equipment Newport News Co. 4100 Chestnut Avenue 23607 Newport News, VA United States (US) Contact Nicole Alden ************************* [Not translated in selected language]

Regional Canvass Manager Kingston Strategy Job Type: Temporary, Contract Experience Level: Mid-Level, 2-3 Cycles Compensation: Salary of $4,000/month We are seeking a dynamic and civic-minded leader to join our team as a Regional Canvass Manager. In this role, you will oversee voter engagement efforts across specific sections of a turf, district, or city, ensuring canvass teams meet their goals and drive successful voter outreach initiatives. You will manage, schedule, and support teams of canvassers while reporting performance metrics to leadership. This is a mid-level role for someone with at least 2-3 cycles of experience in voter outreach, grassroots organizing, or political canvassing. Key Responsibilities Team Management: Oversee multiple teams of canvassers across designated regions. Ensure teams are equipped to meet their daily and weekly canvassing goals. Scheduling & Attendance: Coordinate canvassing shifts and schedules. Confirm canvasser attendance before shifts, and hold canvassers accountable for meeting attendance and performance requirements. Location & Productivity Tracking: Monitor the real-time location and productivity of canvassers to ensure goals are met. Keep detailed records on each team's progress, including location coverage, voter engagement numbers, and any obstacles encountered. Reporting: Provide timely reports to campaign leadership on canvasser productivity, challenges faced, and voter engagement success. Offer feedback from the field to improve overall strategies. Problem Solving & Support: Proactively address issues that arise in the field, offering troubleshooting and guidance to ensure canvass teams are operating effectively and efficiently. Training & Development: Ensure that all canvassers understand voter engagement materials, eligibility requirements, and deadlines. Provide ongoing support and training as needed to improve performance. Compliance: Stay informed about changes in voter laws and ensure that all canvassers are following the latest state and local voting regulations. Qualifications At least 2-3 cycles of political canvassing, grassroots organizing, or similar experience. Strong leadership and management skills with the ability to oversee and motivate a team. Excellent organizational skills, with the ability to juggle scheduling, tracking, and reporting tasks. Strong communication skills, both verbal and written. A results-driven mindset, with the ability to meet and exceed voter engagement and canvassing targets. Familiarity with voter databases and canvassing software such as NGP VAN and MiniVAN. Adapt quickly in a dynamic, fast-paced work environment to achieve campaign objectives. A passion for civic engagement and empowering communities to vote. Must have reliable transportation. Compensation Salary: $4,000/month Employment Type: Temporary, Contract Employment Duration: Present - November 6, 2024 Professional References Please provide at least 2 professional references who can speak to your leadership and canvassing experience. When applying, please submit your references to [email protected] with the subject line with the subject line: Name, Position Applied For, Virginia. Join us as a Regional Canvass Manager and play a critical role in strengthening democratic participation through effective voter outreach. This is an opportunity to lead successful canvassing initiatives, develop your leadership skills, and make a meaningful impact in your community.

A global, rapidly growing industrial equipment company is seeking a Parts Operations Manager to lead the overall direction, coordination, and evaluation, including financial performance, customer service, and team morale of a well-established parts department. The team consists of 4 direct employees and 4 indirect, including a Parts Admin, Parts Pricing Analyst, and Reverse Logistics Coordinators. This department serves as the critical link between the company and its affiliate locations worldwide, ensuring the efficient distribution of finished products and spare parts. This role replaces a previous Parts Manager who transitioned to another location within the company. The Parts Operations Manager will work closely with Procurement and Warehouse teams to execute corporate programs and policies that minimize Cost Per Piece, while delivering exceptional customer service and maximizing associate productivity. The position also requires developing, interpreting, and implementing ISO 9001-compliant policies and procedures to ensure high-quality distribution at competitive costs. Key Responsibilities - Oversee and maintain an efficient, well-organized parts department. - Train and manage parts department personnel to ensure availability and performance. - Support the service department by meeting its parts requirements. - Review stock orders to maintain a balanced, fast-moving inventory of parts and components. - Maintain adequate stock levels to meet demand and achieve optimal inventory turnover. - Supervise and ensure accuracy of inventory management and control systems. - Conduct regular and spot-check inventories. - Master all phases of the computer systems required for service and parts management. - Ensure a clean, orderly department environment. - Generate and review inventory reports from LME Mine Sites and affiliated companies. - Deliver superior customer service to internal and external customers. - Schedule parts deliveries, provide accurate timelines for back-ordered items, and communicate clearly with customers. - Handle customer complaints professionally, demonstrating empathy and commitment to service excellence. - Enforce expense controls across all departments within the facility. - Drive quality improvements to optimize cost, service performance, and foster a quality-focused culture. - Promote workplace safety through education and adherence to company safety programs. - Analyze and prepare monthly and annual reports, including payroll budgets, and ensure compliance with plans and patterns. - Allocate resources effectively to meet priorities. Continuously evaluate processes and infrastructure to improve operational performance and prevent service or capacity issues; submit capital/facility improvement requests as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's Degree heavily preferred - 5+ years of experience working with industrial parts, such as mining, heavy construction, ideally within manufacturing - 2+ years' experience with product support and distribution, understanding of theories and processes - 1+ Experience managing a team of direct reports - Experience creating and monitoring KPIs for tracking - Experience using Power BI, SAP, or equivalent ERP system for data analytics - BaaN for Order Processing, Inventory, Manufacturing, and Cost Calculation system, or equivalent ERP system - Project Management software

Replies within 24 hours Benefits: 403(b) retirement Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance OVERVIEW: Under the direction of the Vice President of Operations & Programs (VPOP), the Area Director monitors overall operations and program compliance of designated Hertford/Martin County sites, advises and assists Unit Directors in the areas of Leader and volunteer recruitment and development, program and service delivery, facility management, budget development, and community and member relations. Provide leadership that ensures accountability and a safe, positive and motivational environment for Leaders, members and volunteers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership Provide leadership & direction to assigned units, Directors and Youth Development Professionals. Ensure the effective operation & delivery of programs within the Club & community. Guide Unit Directors in the management of their designated units through proper counseling, coaching and discipline techniques with parents and members. Exercises authority and direct communication with parents and members for issues that escalate beyond the Club level. Ensure an environment that facilitates achievement of Youth Development Outcomes, through supervising Directors and working with Clubs to ensure child safety, cleanliness, attractiveness and safety of properties and equipment. Programming Ensure the implementation of quality programs, including program objectives. Assist in evaluating overall program effectiveness and program quality based on participation and achievement of stated goals; recommend modifications to improve program performance. Guide program operations and monitor utilization of Leaders and supplies for program activities. Provide support and approval for Club-wide programs, events and field trips. Assist assigned Unit Directors with monitoring and implementing plans to maximize average daily attendance, total membership and NYOI measures. Support Unit Directors with administering Local, State, Federal and foundation grant requirements. Club Level Resources Assist in ensuring administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups. Collaborate with Human Resources to review and guide Unit Directors in Leader Performance Feedback, Performance Improvement Plans and termination requests. Provide supervision, training and performance guidance to Unit Directors. Oversee and assist assigned Unit Directors in managing financial resources. Partnership Stewardship Monitor and support site involvement with community/agency partnerships. May represent the County at major City, County, State task forces and planning committees. Manage and communicate with assigned Advisory Council. When requested, support strategic alliances and collaborative partnerships with other youth-serving organizations, members, parents, families and community organizations that are meaningful and outcome-driven. MINIMUM QUALIFICATIONS: Must be at least 21 years of age. Must possess a bachelor's degree from a regionally accredited institution of higher learning Must have a minimum of 5 years of experience in nonprofit management and supervision, or an equivalent combination of experience and education. Must complete BSAC training (company-paid) within three (3) months of employment. Must submit three (3) professional references. Mandatory CPR and First Aid Certifications, or willingness to obtain within 3 months of employment. Valid State Driver's License; must be eligible to drive Club vehicles per our insurance. PREFERRED QUALIFICATIONS: Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; and of the principles and practices of non-profit organizations. Demonstrated ability to organize, direct and coordinate operations; personnel supervision, recruitment and retention of key personnel; facilities management; and budget management. Strong communication skills, both verbal and written. Ability to manage multiple tasks and to develop solutions to problems with limited supervision. Ability to establish and maintain effective working relationships with Club Leaders, subordinates, Advisory Council members, community groups, and other related agencies. PHYSICAL AND MENTAL REQUIREMENTS: Must be detail-oriented, have good analytical abilities, high energy level and be comfortable performing multi-faceted projects in conjunction with day-to-day activities; initiative to work independently while functioning as a member of the team; ability to get along with diverse personalities, while displaying tact, maturity and flexibility; must respond well to changing circumstances, multiple and competing priorities, and crisis; must be willing and able to travel extensively, by car, throughout the region. HEALTH AND MEDICAL REQUIREMENTS: Must successfully complete a drug screening, background check, fingerprinting, health examination and TB test prior to employment. ENVIRONMENT AND WORKING CONDITIONS: Daily contact with Club leaders, Club members, outside organizations and individuals to plan, coordinate and deliver programs. Normal internal office environment. Travel to special events and field trips required. Occasional weekend work required to accomplish objectives. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The organization began in 1969 as a Boys' Club with a very modest operation at the Pitt County Fairgrounds. Since that time, the organization has experienced significant growth in membership, programs, and facilities. In 1992 the Jack Minges Unit was built to accommodate the growing need for youth services and to include girls in the membership. Additional units were established in Ayden in 1993, Farmville in 1995 and Uptown Greenville in 2007. The Grady-White Boats/E.R. Lewis Family Unit was opened in 2007. The Club in Ayden relocated in April of 2010 and was named the Dr. Ledyard E. Ross Unit. The organization assumed responsibility for the Club in Lenoir County in 2010, two Clubs in Beaufort County in 2013, opened a new Club in November 2013 within Greene County Intermediate School and its 10th Club in Robersonville at East End Elementary School in January 2016. Today, more than 1,300 at-risk and in-need young people are taking advantage of the programs, activities and services provided by Clubs. In 2015, the organization changed its name to Boys & Girls Clubs of the Coastal Plain to properly represent its presence in Pitt, Lenoir, Beaufort, Greene, Martin, Carteret and Craven Counties.

Job DescriptionBenefits: 403(b) retirement Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance OVERVIEW: Under the direction of the Vice President of Operations & Programs (VPOP), the Area Director monitors overall operations and program compliance of designated Hertford/Martin County sites, advises and assists Unit Directors in the areas of Leader and volunteer recruitment and development, program and service delivery, facility management, budget development, and community and member relations. Provide leadership that ensures accountability and a safe, positive and motivational environment for Leaders, members and volunteers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership Provide leadership & direction to assigned units, Directors and Youth Development Professionals. Ensure the effective operation & delivery of programs within the Club & community. Guide Unit Directors in the management of their designated units through proper counseling, coaching and discipline techniques with parents and members. Exercises authority and direct communication with parents and members for issues that escalate beyond the Club level. Ensure an environment that facilitates achievement of Youth Development Outcomes, through supervising Directors and working with Clubs to ensure child safety, cleanliness, attractiveness and safety of properties and equipment. Programming Ensure the implementation of quality programs, including program objectives. Assist in evaluating overall program effectiveness and program quality based on participation and achievement of stated goals; recommend modifications to improve program performance. Guide program operations and monitor utilization of Leaders and supplies for program activities. Provide support and approval for Club-wide programs, events and field trips. Assist assigned Unit Directors with monitoring and implementing plans to maximize average daily attendance, total membership and NYOI measures. Support Unit Directors with administering Local, State, Federal and foundation grant requirements. Club Level Resources Assist in ensuring administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups. Collaborate with Human Resources to review and guide Unit Directors in Leader Performance Feedback, Performance Improvement Plans and termination requests. Provide supervision, training and performance guidance to Unit Directors. Oversee and assist assigned Unit Directors in managing financial resources. Partnership Stewardship Monitor and support site involvement with community/agency partnerships. May represent the County at major City, County, State task forces and planning committees. Manage and communicate with assigned Advisory Council. When requested, support strategic alliances and collaborative partnerships with other youth-serving organizations, members, parents, families and community organizations that are meaningful and outcome-driven. MINIMUM QUALIFICATIONS: Must be at least 21 years of age. Must possess a bachelors degree from a regionally accredited institution of higher learning Must have a minimum of 5 years of experience in nonprofit management and supervision, or an equivalent combination of experience and education. Must complete BSAC training (company-paid) within three (3) months of employment. Must submit three (3) professional references. Mandatory CPR and First Aid Certifications, or willingness to obtain within 3 months of employment. Valid State Drivers License; must be eligible to drive Club vehicles per our insurance. PREFERRED QUALIFICATIONS: Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; and of the principles and practices of non-profit organizations. Demonstrated ability to organize, direct and coordinate operations; personnel supervision, recruitment and retention of key personnel; facilities management; and budget management. Strong communication skills, both verbal and written. Ability to manage multiple tasks and to develop solutions to problems with limited supervision. Ability to establish and maintain effective working relationships with Club Leaders, subordinates, Advisory Council members, community groups, and other related agencies. PHYSICAL AND MENTAL REQUIREMENTS: Must be detail-oriented, have good analytical abilities, high energy level and be comfortable performing multi-faceted projects in conjunction with day-to-day activities; initiative to work independently while functioning as a member of the team; ability to get along with diverse personalities, while displaying tact, maturity and flexibility; must respond well to changing circumstances, multiple and competing priorities, and crisis; must be willing and able to travel extensively, by car, throughout the region. HEALTH AND MEDICAL REQUIREMENTS: Must successfully complete a drug screening, background check, fingerprinting, health examination and TB test prior to employment. ENVIRONMENT AND WORKING CONDITIONS: Daily contact with Club leaders, Club members, outside organizations and individuals to plan, coordinate and deliver programs. Normal internal office environment. Travel to special events and field trips required. Occasional weekend work required to accomplish objectives.

Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. What You'll Do: Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies. Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility Manage all inventory in line with company requirements Ensure that all necessary facilities and/or tools are available for use by employees Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy Manage all client reporting and internal reporting and billing requirements in a timely manner Performance manage direct reports and overall team to ensure we grow and develop our talent Develop strategies to enhance productivity or improve processes and procedures Prepare monthly forecasts, revenue and expenses for portfolios Motivate staff through established incentive programs or ad hoc contests Establish work schedules to meet Company and client requirements Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific) Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Experience 5 years experience in an Operations Manager role or equivalent external experience Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees **and** regularly servicing an average of less than 12,000 patients per year. + Leads growth strategy for center around membership growth and community outreach. + Leads people, coordinates and inspires the team and achieves results under challenging circumstances. + Works comfortably with financial statements, and financial concepts, in a service organization. + Provides extraordinary customer service to all internal and external customers ( _including patients and other Chen Medical team members_ ). + Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. + Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. + Attends all growth related events. + Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. + Addresses and resolves all customer-service or team member issues. + Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. + Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. + Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. + Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. + Collaborates with the Leadership Team and Administrators in relation to strategic business planning. + Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. + Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. + Performs other duties as assigned and modified at manager's discretion. **_Other responsibilities may include:_** + Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. + Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. + Reviews reports to ensure target metrics are achieved and processes are being followed. + Ensures co-pays are compliantly collected and cash is reconciled and deposited. + Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. + Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. + Monitors transportation and housekeeping activities. + Monitors and/or alters team member work schedules, including approval of overtime or vacations. **_Competencies:_** + Drives Results: Consistently achieves results, even under tough circumstances. + Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. + Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. + Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. + Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. + Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. + Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. **KNOWLEDGE, SKILLS AND ABILITIES:** + Highly developed business acumen and acuity + Dynamic individual with outgoing, energetic, and collaborative personality + Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue + Introductory knowledge and understanding of and experience with full risk management contracts + Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals + Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data + Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking + Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels + Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements + Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes + Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner + Keen ability to manage multiple projects and processes and work effectively with other team members + Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Ability and willingness to travel locally, regionally and nationwide up to 20% of the time + Spoken and written fluency in English + This position requires use and exercise of independent judgment **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $88,510 - $126,442 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite