Operations director jobs in Clearwater, FL

Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems

Job Title: Director of Workforce Management Department: Operations Reports to: Executive Director of State Operations This position forecasts, reports and directs the scheduling of staff for retail and customer service center associates while ensuring compliance with labor laws and regulations across multiple states. Directs the design of metric score cards and determines best practices to maximize employee productivity and performance while driving to remain current with industry trends. Partners to develop policies that impact work force positively and works to ensure the communication and enforcement of these policies. Analyzes real time and historical labor metrics and identifies gaps in performance. KEY DUTIES AND RESPONSIBILITIES: Monitor and forecast labor costs and adjust staffing levels accordingly to deliver on the financial budget. Develop and implement workforce management strategies that align with business objectives. Manage scheduling and allocation of resources required for retail and customer service center operations. Implement effective communication channels to ensure clear and timely communication between management and employees. Develop and maintain employee engagement and retention programs to support a positive workplace culture. Collaborate with other departments to develop and implement training programs to enhance employee skills. Assist in selection and implementation of WFM system. Stay current with industry trends and best practices to ensure competitiveness and innovation. Develop and maintain staffing plans and schedules to ensure adequate coverage. Monitor and analyze employee productivity and performance to identify areas for improvement. Ensure compliance with labor laws and regulations. Coordinate with other departments to optimize workflow and maximize productivity. Develop and implement policies and procedures to improve efficiency. SKILLS AND QUALIFICATIONS: Strong analytical skills, detail oriented and solution focused. Proficiency in Microsoft Excel, Word, Windows operating systems. SAP, Success Factors, Power BI experience is preferred but not required. Proven ability to forecast revenue trends, labor trends and transactions. Experience implementing new software/applications for WFM. Solutions-oriented, detail-oriented individual who understands how to effectively manage multiple teams in different geographic locations. Strong verbal, written, and presentations skills. Able to work with minimal supervision. Proven ability to meet deadlines with accuracy. Proven ability to multi-task. Demonstrated ability to quickly learn new systems and processes. Bachelor's Degree required. (Equivalent work experience may be substituted for educational requirements). EXPERIENCE REQUIRED: At least 5 years' scheduling experience and managing a Workforce Management team preferred. 5 plus years managing/leading a high functioning team. Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace

About PCS PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes. Position Summary The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained. Key Responsibilities Operational Oversight Manage day-to-day office and business operations across multiple PCS locations. Oversee administrative and procedural functions to ensure consistency and efficiency. Develop, implement, and maintain operational policies and procedures to enhance company performance. Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope. Team & Staff Coordination Supervise and support administrative staff. Coordinate schedules and attendance management for staff. Support onboarding and offboarding processes for employees. Ensure internal communication and collaboration between departments. Administration Manage vendor relationships and purchase approvals. Assist leadership with financial reporting and budget tracking. Maintain and update company documentation, contracts, and handbooks. Technology & Systems Oversee office technology operations and ensure systems are functioning efficiently. Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting. Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting. Leadership Support & Compliance Provide administrative and strategic support to executive leadership. Coordinate company meetings, events, and internal initiatives. Ensure compliance with company policies and safety regulations. Identify operational inefficiencies and recommend improvements. Qualifications & Skills 3+ years of experience in operations management, office administration, or business management. Proven leadership and team management abilities. Strong organizational, analytical, and problem-solving skills. Proficiency in Microsoft Office Suite and related business systems. Familiarity with Autotask or similar service management software preferred. Excellent written and verbal communication skills. Ability to work in a fast-paced, multi-office environment with minimal supervision.

***This is NOT a role with ForceBrands*** Executive Operations Manager / Family Office Lead 📍 St. Petersburg, FL (In-person, full-time) 💼 Confidential Client Are you energized by bringing order to complexity? A fast-moving entrepreneur with multiple ventures is seeking a highly capable operator to run the business, property, financial, and family logistics that keep everything moving. If you thrive in a role where no two days look the same - and you love building systems that make life and work more seamless - this could be the opportunity. This is not a traditional EA role. It's broader, more autonomous, and central to how this household and set of businesses operate. What You'll Own Financial & Administrative Operations Coordinate with accountants, bookkeepers, and advisors on taxes, reporting, payments, and insurance renewals. Maintain dashboards for cashflow, investments, and portfolio activity. Manage documentation and filings across multiple entities. Property & Vendor Management Oversee maintenance, projects, and contractor relationships across several properties. Get quotes, manage budgets, and ensure work is completed to standard. Family & Household Support Coordinate calendars, appointments, travel, and logistics for the family. Support day-to-day needs, reservations, errands, and occasional driving. Travel & Schedule Management Book complex travel (heavy points usage) and handle real-time adjustments. Manage a dynamic calendar and anticipate needs. Health & Personal Logistics Schedule medical appointments, track records, and manage insurance claims. Facilitate communication with specialists. Investment Administration Track investments, prepare documentation, and coordinate with advisors. Family Office Buildout (First 6 Months) Digitize years of records, create systems, and centralize information. Build SOPs, financial dashboards, and organizational infrastructure. What Success Looks Like 90 days: Systems organized, dashboards built, recurring workflows managed. 6 months: Operations running smoothly; you're anticipating needs. 12 months: The administrative ecosystem is functioning cleanly and efficiently. Who You Are 10+ years managing complex operations, property portfolios, or high-level executive support. Backgrounds that tend to fit well: accounting/finance, property management, family office operations, or supporting HNWIs. Strong financial literacy and comfort with tax documents, insurance, and investment structures. Highly tech-savvy - comfortable with spreadsheets, cloud systems, and tools like Notion/Airtable/QuickBooks. Excellent judgment and discretion with sensitive information. Calm, proactive, organized, and energized by variety. Able to interface seamlessly with advisors, contractors, and family members. Located in or willing to relocate to St. Petersburg, FL. Compensation 💵 $100,000-$120,000 base salary ➕ Performance bonus ➕ Health insurance If you're a builder of systems, a steady operator, and someone who takes pride in making everything around you run smoothly, this role offers high trust, autonomy, and direct exposure to entrepreneurship and investment operations.

AV Manager : The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Work Environment Significant travel required - approximately 90% of the time across locations.

ZMR Capital is a rapidly expanding, privately held real estate investment firm specializing in value-add and core-plus multifamily communities across the United States. We combine rigorous analytics, hands-on operations, and a performance-driven culture to transform assets and deliver exceptional returns to our investors. As our national portfolio continues to scale, we are seeking a seasoned, strategic, and execution-oriented Director of Asset Management to lead asset performance, drive value creation, and partner with internal teams on major initiatives. The Role: Director of Asset Management As Director of Asset Management, you will be responsible for overseeing a portfolio of multifamily assets and leading strategic initiatives that maximize NOI, enhance resident experience, and optimize long-term asset value. You'll collaborate directly with executive leadership, acquisitions, and property management teams, while serving as the key owner of financial performance, capital planning, and strategic execution. This role is ideal for a highly analytical, entrepreneurial, and operationally savvy real estate professional with a proven track record in asset or portfolio management. What You'll Do • Lead the strategic business plan and execution for a portfolio of multifamily assets across multiple markets • Oversee financial performance, budgeting, forecasting, and variance analysis • Identify value-add opportunities, operational efficiencies, and revenue-driving initiatives • Direct capital improvement planning, capex execution, and ROI tracking • Partner with property management leadership to optimize leasing, expenses, renewals, and resident experience • Support acquisition underwriting, takeover strategy, and integration of newly acquired assets • Manage lender relationships, reporting, loan compliance, and financing activities • Lead disposition strategy and execution, including valuation, broker selection, and transaction coordination • Prepare and present portfolio performance updates to executive leadership and investors • Support development and enhancement of internal reporting systems, dashboards, and analytics tools What You Bring • 5-8+ years of experience in multifamily real estate asset management, portfolio management, acquisitions, or related fields • Strong financial modeling and analytical expertise, with a deep understanding of multifamily operations • Proven success managing and optimizing performance across multiple assets or a large-scale portfolio • In-depth knowledge of budgeting, capex planning, property operations, and market fundamentals • Ability to lead initiatives, influence cross-functional partners, and drive outcomes • Exceptional communication and presentation skills, including investor-facing experience • Highly organized, proactive, and comfortable operating in a fast-paced, entrepreneurial environment • Technical proficiency in Excel, financial models, and asset management systems Education • Bachelor's degree in Real Estate, Finance, Economics, Accounting, or a related field (MBA or Master's degree a plus) Why Join ZMR Capital? • Leadership-level responsibility within a rapidly growing multifamily platform • Direct exposure to acquisitions, operations, and executive decision-making • Ability to shape asset strategy, portfolio performance, and long-term value creation • Entrepreneurial culture with opportunities to innovate and drive change • Competitive compensation, growth trajectory, and meaningful impact from day one #RealEstateJobs #AssetManagement #Multifamily #ZMRCapital #Hiring #RealEstateCareers

Job DescriptionDirector of Operations Location: Based near a major Florida market. Regular travel required across multiple operating sites. An established, rapidly growing distributor of automotive collision parts is seeking an accomplished, hands-on Director of Operations to lead regional warehouse and distribution performance across multiple high-volume sites. This position will have full accountability for operational excellence, customer fulfillment, and financial performance within a growing network of distribution centers. The ideal candidate is a data-driven, people-focused operator who thrives in complex environments, brings proven success leading multi-site operations, and can build scalable processes that improve safety, speed, and accuracy across a diverse logistics footprint. Key Responsibilities Provide strategic and operational leadership across a regional network of warehouses and distribution centers. Oversee daily execution of receiving, inventory management, order fulfillment, shipping, and returns. Develop and standardize operational workflows, KPIs, and dashboards to ensure accuracy, cost control, and service excellence. Lead and mentor a team of Operations Managers, Distribution Managers, and Supervisors to build a culture of accountability, safety, and continuous improvement. Manage regional P&L, budgets, and operating costs to achieve performance and profitability targets. Drive facility optimization initiatives including layout, racking, material flow, and equipment utilization. Collaborate with Real Estate, Finance, IT, and Supply Chain partners to support site openings, systems integration, and process improvement projects. Ensure compliance with OSHA, DOT, and company safety standards. Leverage ERP and WMS systems to maintain inventory accuracy and efficient order flow. Build strong working relationships with internal and external partners including vendors, carriers, and 3PL providers. Monitor transportation and delivery performance metrics to improve service quality and driver efficiency. Qualifications 15+ years of progressive experience in warehouse, distribution, or logistics operations; 10+ years in multi-site leadership. Proven record leading large teams across multiple facilities within high-volume environments. Experience launching or scaling warehouse operations and managing major operational transitions. Strong understanding of inventory control, warehouse flow, and transportation operations. Highly analytical; experienced in KPI reporting and operational dashboards (Power BI preferred). Proficiency with ERP and WMS systems and Microsoft Office tools. Demonstrated ability to develop talent and drive performance through others. Financial acumen with experience managing P&L and budgets. Excellent communication and project-management skills. Bachelor's degree in Business, Supply Chain, Operations, or related field preferred. Lean or Six Sigma certification a plus. Bilingual (English/Spanish) a plus. Ability to travel regularly within the region. Key Attributes & Values Demonstrates integrity, professionalism, and self-awareness. Encourages inclusion, open communication, and teamwork across all levels. Adapts to change with analytical insight and sound judgment. Takes initiative, remains accountable, and empowers others to succeed. Delivers exceptional customer service and creates positive customer experiences. Focuses on results through collaboration, common sense, and continuous improvement. What We Offer Senior leadership opportunity within a growing, customer-focused distribution network. Ability to shape operational strategy and lead multiple high-impact teams. Competitive compensation package ($160,000-$200,000 base range plus performance incentive). Comprehensive benefits and travel support. Entrepreneurial, collaborative company culture where operational excellence drives success. Powered by JazzHR QtnXIF9Zdi

Manages all restaurant and kitchen operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars, Room Service and Kitchen. As a department head, directs and works with the food and beverage/culinary management team and employees to successfully execute all restaurant and kitchen operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Order and purchase equipment and supplies. Developing and Maintaining Food and Beverage Goals • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Develops business goals and creates appropriate development plans. • Integrates objectives, opportunities and resources to achieve business goals. Developing and Maintaining Budgets • Identifies and addresses financial opportunities as needed. • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. • Manages department's controllable expenses to achieve or exceed budgeted goals. • Maximizes revenue opportunities through competitive pricing of food & beverage products and services. • Participates in the budgeting process for areas of responsibility. Leading Food and Beverage Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Serves as a role model to demonstrate appropriate behaviors. • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service, and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Ensures compliance with food handling and sanitation standards. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Strives to improve service performance. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. • Empowers employees to provide excellent customer service. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Responds effectively to guest problems and handles complaints. • Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction results. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. • Administers the performance appraisal process for direct report managers. • Ensures employees are treated fairly and equitably. • Ensures employees receive on-going training to understand guest expectations. • Observes service behaviors of employees and provides feedback to individuals and or managers. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Additional Responsibilities • Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Recognizes good quality products and presentations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description Cocos Crush Bar in Clearwater Beach, FL is looking for one operations director to join our 30 person strong team with growing locations. We are located on 317 Coronado Drive. Our ideal candidate is a self-starter, ambitious, and reliable. Responsibilities Managing managers to ensure deliverables are produced in a timely and cost effective manner Ensuring standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production; ensuring fixed assets are preserved; initiating recommendations on purchases of new equipment and improvements Developing, monitoring, and reporting on operating costs within functional areas; alerting management of cost and labor over run; recommending and implementing solutions to problems related to same Ensuring deliverables are made according to needs, specifications, and quality standards Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner Managing effectively budget and controls expenses Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies Keeping up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance Performing other work-related duties as assigned Qualifications Bachelor's degree in preferred but not required 10 or more years of industry experience Knowledge of industry, human resources laws and regulations, and employee relations skills Must be proficient on Microsoft Word, basic computer skills and understand of POS systems Ability to complete work in a timely, accurate, and thorough manner and to be conscientious about projects Effective verbal and written communication skills with superiors, colleagues, and individuals inside and outside the Company Ability to exhibit a professional manner in dealing with others and works to maintain constructive working relationships We are looking forward to hearing from you.

Working Title: DEPUTY DIR SVC OPERATIONS (DEPUTY NHA) - 50451022 Pay Plan: SES 50451022 Salary: $90,864.00-$92,651.26 Total Compensation Estimator Tool DEPUTY DIRECTOR SERVICE OPERATIONS (DEPUTY NHA) FLORIDA DEPARTMENT OF VETERANS' AFFAIRS Starting Annual Salary: $90,864.00 - $92,651.26 Paid Bi-Weekly The Florida Department of Veterans' Affairs is seeking a highly motivated, energetic and dedicated licensed Nursing Home Administrator. Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to six credits per semester). Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application. MINIMUM QUALIFICATIONS: The following are required and must be verifiable: * Bachelor's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis. * Valid State of Florida Nursing Home Administrator (NHA) Licensure * Minimum of 5 years of recent experience as a Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance. * Minimum of 5 years of experience in leadership and management of a skilled nursing home. * Excellent computer skills, including Microsoft Office Suite, especially Outlook, Excel and Word. * Effective communication and excellent interpersonal skills * Successful completion of the employment screening process to include, but not limited to, drug test and national background investigation PREFERRED QUALIFICATIONS: To receive preference, the following must be verifiable: * Master's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis * Minimum of 7 years of recent experience as a Florida Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance * Minimum of 7 years of experience of leadership and management in a skilled nursing home. * Possess current Florida Registered Nurse Licensure POSITION DESCRIPTION The incumbent is a duly licensed Nursing Home Administrator in the State of Florida and reports directly to the Veterans' State Nursing Home Administrator. This position will be responsible for assisting the Veterans' State Nursing Home Administrator with oversight of clinical and fiscal operations of the facility (to include but not limited to: Medical Records, Central Supply, Dietary, Housekeeping, Activities, Social Services) and ensure effective management of human services while optimizing resident, family and employee outcome. Assist in the supervision of the facility's Medical Records, Central Supply, Dietary, Housekeeping/Laundry, Activities, and Social Services departments. May assist in supervision and oversee additional departments as assigned and directed by the Veterans' State Nursing Home Administrator. Assist in the formulation and upkeep of the facility's marketing plan to ensure that resident census performance standards are met consistently. Assist in the formulation and upkeep of the facility's recruitment and retention plan to ensure qualified incumbents are hired and retained consistently. Assist in the development and upkeep of the facility's Risk Assessment, and Federal and State Disaster Management Plans to ensure that the facility is prepared for any emergency situation. Facilitate the process for conducting annual resident/family surveys, and ensure continuous improvement based on the survey results. Assist in the promotion of the facility's community involvement and develops community contacts. Encourages families and community groups to participate in facility activities and is actively involved with the resident council. Assist the Veterans' State Nursing Home Administrator in the maintenance of the physical plant and grounds, ensuring a clean and attractive facility free of all internal and external hazards. Monitor monthly private aging balances and assist the business office with account receivables as necessary. Perform special FDVA projects, supports other FDVA Homes as the Interim NHA as needed and completes other duties as assigned by the Homes Program Division Director. Ensures compliance with established clinical and professional standards with all state and federal survey guidelines. Assist in the preparation for state and federal surveys, +and assist the Veterans' State Nursing Home Administrator in active monitoring during the survey process. Assist FDVA with implementation of all Federal, State, Florida, local, Department of Veterans' Affairs, and FDVA policies, standards/ procedures and to ensure compliance in all homes/departments. Coordinate the administrative and technical support for the State Veterans' homes. Acts as chief consultant to the Homes Division Director regarding administrative and technical functions in the State Veterans' Homes. Monitors all surveys and inspections in all State Veterans' Homes. Maintains yearly schedule and all survey reports and related correspondence. Provides oversight of contracting, purchasing, Information Technology, facility maintenance and Capital Improvement Planning to include a comprehensive maintenance plan for all homes. Assist in preparing quarterly and annual reports on State Veterans' Home and State Veterans' Homes Program. Assist with Compilation of data for monthly, quarterly and annual reports on all State Veterans' Homes. Provides input to Department's Legislative Budget Request, and Long-Range Program Planning on State Veterans' Homes. This position is in the Selected Exempt Service. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

The Whiskey Joe's Team is growing! Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community. The Whiskey Joe's team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is a never a dull moment at Whiskey Joe's! Top-notch Benefits: Competitive salary Quarterly bonus Benefits including vacation pay, medical, dental and vision insurance Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more! Company dining package with allotted spending amount each month Variety of Supplemental Benefit Plans for life's unknowns 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution) Employer paid life Insurance throughout the length of employment Paid/Floating holidays for 5 major holidays Education Assistance Program (EdAP) for hospitality related education growth Employee Assistance Program (EAP) to assist with work life balance Management Referral Program with up to a $4,000 payout for qualifying management positions Pay: $110000 - $140000 / year plus bonus Company Overview: Join a dynamic team at Whiskey Joe's, a premier destination for food, drinks, and entertainment in Tampa, FL. As a multi-unit establishment, Whiskey Joe's offers an unparalleled experience with its waterfront locations, delicious cuisine, and vibrant atmosphere. We are seeking a dedicated Director of Operations to lead our team and drive the success of our multiple locations. Position Overview: As the Director of Operations, you will be responsible for overseeing the day-to-day operations of our multi-unit Whiskey Joe's locations in Tampa, FL and surrounding areas. You will play a crucial role in ensuring exceptional guest experiences, maintaining operational excellence, and driving revenue growth across all units. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for delivering top-notch hospitality. Key Responsibilities: Provide strategic leadership and direction to ensure the financial success of Whiskey Joe's. Oversee the operational performance of each unit, including but not limited to, guest satisfaction, food quality, cleanliness, culture, and financial performance. Develop and implement standard operating procedures (SOPs) to maintain consistency and efficiency across all locations. Recruit, train, and mentor management teams and staff members to uphold Whiskey Joe's standards of excellence. Monitor key performance indicators (KPIs) and financial metrics to identify areas for improvement and implement corrective actions as needed. Foster a positive work environment that promotes teamwork, accountability, and employee engagement. Collaborate with the executive team to develop and execute strategic initiatives aimed at driving revenue growth and expanding the Whiskey Joe's brand. Ensure compliance with all local, state, and federal regulations pertaining to food safety, sanitation, and labor laws. Qualifications: Minimum of 6 years of progressive experience in restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue. Strong business acumen with the ability to analyze financial statements, budgets, and operational data. Excellent communication, interpersonal, and problem-solving skills. Proven track record of effectively leading and developing high-performing teams. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Knowledge of the Tampa hospitality market and local regulations is a plus. Flexibility to work evenings, weekends, and holidays as needed. Join us at Whiskey Joe's and be part of a team that is passionate about delivering exceptional experiences to our guests. If you are a results-oriented leader with a love for the hospitality industry, we want to hear from you! Disclaimer The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.

Job DescriptionCompany Overview:Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant's revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback. Job Summary: We are seeking a strategic and hands-on Director of Revenue Operations to align and streamline our sales, marketing, and customer success functions. This leader will own our revenue technology stack, drive data-driven decision-making, and implement scalable processes that accelerate revenue growth and maximize profitability. You will serve as a key partner to executive leadership and go-to-market (GTM) teams, translating high-level business objectives into operational strategies and execution plans. Key Responsibilities: Strategic Leadership: Develop and execute the comprehensive RevOps strategy, ensuring alignment across all revenue-generating departments. Process Optimization:Design, implement, and continuously improve end-to-end revenue processes, including lead management, pipeline management, forecasting, and account handoffs. Systems and Technology Management: Own, evaluate, and optimize the GTM technology stack (e.g., CRM, marketing automation, sales enablement), ensuring seamless integration and data flow. Data, Analytics, and Forecasting: Define and track key performance indicators (KPIs), build comprehensive reporting and dashboards, and deliver actionable insights to drive strategic decisions. Lead the revenue forecasting and planning processes to ensure accuracy. Cross-Functional Collaboration: Partner with senior leaders across Sales, Marketing, Customer Success, and Finance to ensure operational alignment and facilitate effective communication. Sales Enablement: Support the creation and maintenance of sales enablement resources, playbooks, and training programs to increase GTM team productivity. Change Management: Drive adoption of new processes and tools through effective communication, training, and stakeholder management. Qualifications: 5+ years of progressive experience in revenue operations, sales operations, or a similar strategic operational role, with at least 2+ years in a leadership capacity. Proven track record of success in a B2B SaaS environment, with experience scaling operations during periods of high growth. Advanced proficiency with CRM systems (e.g., Salesforce, HubSpot), marketing automation platforms (e.g., Marketo), and BI tools (e.g., Tableau, Looker). Exceptional analytical, problem-solving, and strategic thinking skills, with the ability to translate complex data into clear recommendations. Excellent leadership, communication, and interpersonal skills, capable of influencing stakeholders at all levels. What You will Get: A team of hardworking tenured Account Executives and SDRs, with demonstrated performance. Massive tech budget. Mentorship from C level revenue leadership. Must haves: Extremely analytical and has a deep focus on building and executing on systems. Ability to build world class systems and processes from the ground up. Processes for weekly reviews, increasing sales team efficiency, sales enablement, and data analysis for the purpose of improving workflows and performance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Our Client is a prominent provider of core administrative processing system (CAPS) technology, business process as a service (BPaaS), and business process outsourcing (BPO) capabilities to healthcare payers, risk-bearing providers, and third-party administrators. We will transform the way healthcare is administered in the United States by providing innovative technology and services that uniquely solve critical healthcare payer challenges negatively impacting member and provider experiences. PURPOSE AND SCOPE: The Director, People Operations leads all aspects of HR operations for a growing, PE-backed organization undergoing transformation and global expansion. This role is both strategic and hands-onensuring compliance, workforce continuity, and data integrity while partnering with leadership to align people programs with financial and operational goals. The Director serves as the primary liaison to the companys PEO (Insperity), manages risk and governance, supports company culture, and prepares the organization for potential transaction and diligence activities. This individual will be both the architect and hands-on leader of a lean, compliant, and scalable People Operations function. PRINCIPAL RESPONSIBILITIES AND DUTIES Strategic & Governance Lead HR governance, compliance, and risk mitigation across U.S. operations. Partner with the CFO and PE operating team to deliver accurate workforce data, KPIs, and diligence materials. Ensure HR practices and documentation meet regulatory standards and transaction readiness requirements. Drive culture initiatives that retain key talent and sustain an engaged, high-performing workforce. Serve as the HR point of contact for investors, auditors, and legal counsel during diligence or restructuring. Operational Leadership Manage all core HR processes, including onboarding, offboarding, payroll changes, data accuracy, and reporting, by leveraging Insperitys systems and support teams. Oversee compensation, benefits, and retention programs to ensure alignment with financial objectives and competitive positioning. Administer employee relations issues and investigations with judgment and confidentiality. Maintain accurate, audit-ready employee files and HR records. PEO Relationship Management Act as the primary liaison to Insperitys HRBP, payroll, and benefits teams. Ensure full utilization of Insperitys compliance, benefits, and risk management resources. Coordinate service delivery, audits, and issue escalation between Insperity and internal leadership. Employee Relations & Compliance Provide guidance on performance management, disciplinary actions, and separations. Lead workforce planning and organizational transitions to align talent, cost structure, and business strategy for sustainable and scalable growth. Partner with legal and Insperity to maintain compliance with multi-state employment laws. Conduct quarterly compliance and policy reviews. Reporting & Analytics Develop and maintain workforce metrics and dashboards (headcount, turnover, cost per FTE, retention, etc.). Provide regular HR reporting to the CEO, Executive Leadership Team, and PE firm to support operational and valuation reviews. Ensure accurate and timely data flow between HR and Finance for budgeting and forecasting. Culture & Communication Support leadership in maintaining transparent, consistent internal communication to enable organizational growth and scaling. Reinforce company values and equip managers to lead effectively through growth and change. Lead recognition and engagement efforts to preserve stability and morale. EDUCATION, EXPERIENCE AND REQUIRED SKILLS: Bachelors degree in Human Resources, Business, or related field; advanced degree or HR certification (PHR/SPHR/SHRM-CP/SCP) preferred. 8+ years of progressive HR experience, including at least 3+ years in a generalist or business partner role with direct employee relations ownership. Experience working in a PE-backed, SaaS, or healthcare-related environment strongly preferred. Demonstrated success leading HR operations through organizational growth, transformation, or M&A. Hands-on experience managing PEO relationships (Insperity preferred). Proven ability to handle confidential information, complex employee issues, and competing priorities independently. Excellent analytical, communication, and problem-solving skills. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: Remote

JobID: 210680486 JobSchedule: Full time JobShift: : Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. Job responsibilities * Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. * Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. * Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. * Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. * Lead, coach, train, and support a small team of direct reports as a working leader. * Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. * Coordinate year-end activities, including bulk participant communications. * Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. Required qualifications, capabilities, and skills * A seasoned operations leader with 5+ years of experience in Retirement Administration. * End-to-end process-oriented, with a focus on improving outcomes and participant experience. * Proven project management and system testing experience. * Excellent communication skills, with the ability to build strong relationships with stakeholders. * Strong emphasis on controls and issue prevention, complemented by proactive communication. * Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. * Strong people leadership skills, with experience in coaching and team communication, both written and verbal. * Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Talent Operations Director - TA and Workforce Strategy leads a global team responsible for the development, design, documentation, and execution of centralized operational processes related to recruitment and pre-hire activities. The director also leads a team of talent professionals who transform concepts and policies designed in the Centers of Expertise and/or by the Talent Partner Leads into well-executed programming. This role drives service focused operational excellence by leveraging workflows and technologies that centralize administrative and repeatable tasks, optimizing performance and efficiency across the Talent functions. The Director ensures high quality through robust audit processes, promotes continuous improvement, and fosters knowledge transfer to stakeholders across the organization. The Director will maintain an understanding of industry trends and best practices and use innovative solutions to implement appropriate changes. Job Responsibilities * Lead and manage a team of people managers/supervisors overseeing day-to-day execution of centralized, repeatable talent processes for the assigned focus area. * Set strategic priorities and roadmaps to guide operational execution and continuous improvement. * Design, implement, and optimize global business processes, leveraging technology to drive efficiency and consistency. * Maintain a culture of operational excellence, identifying and addressing inefficiencies, and centralizing processes where possible. * Collaborate closely with Centers of Excellence (COEs) and other stakeholders to ensure alignment, facilitate knowledge transfer, and delineate clear delegation of work. * Oversee documentation and training of business processes to drive knowledge transfer and support stakeholders. * Formulate and communicate project plans for new talent programming and operational process rollouts, including training, documentation, and change management. * Ensure infrastructure and team structure can scale and adjust to business needs, with appropriate budget oversight and accountability. * Act as a point of escalation for complex problems and ensure high-quality, client-focused service delivery. * Track and report on operating results to ensure progress toward strategic, operational, and compliance goals. * Proactively collaborate with the HRIS team to ensure systematic business processes are designed to optimize global operational excellence while being scalable for future growth. * Foster a culture of curiosity and experimentation, encouraging the team to explore new technologies, methodologies, and approaches to improve talent operations. * Identify, assess, and implement emerging technologies-including AI and automation-to streamline workflows, enhance service delivery, and enable scalable solutions across the organization. Additional Responsibilities * Manages a team of people managers/supervisors that oversee the day-to-day execution of all centralized repeatable talent processes related to TA including business alignment, attraction, application selection, interview evaluation and assessment, pre-boarding, and hire. * Oversees teams responsible for interview selection and event operations, including specialized programming for diversity and mobility programs globally. * Oversees management of new hire data, employment mobility and organizational changes to ensure accuracy and consistency, acting as a point of escalation for complex questions. * Oversees administrative and operational support for compliance related audits and reports such as OFCCP, EEOC, AAP, and onboarding compliance reporting and government driven reporting and audits. Auditing administrative mobility support, such as coordinating logistics and processing data changes in Workday via requisition and competitive activity. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $147,000 - $260,700 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

at Thrive Pet Healthcare *Ideal candidate will live in or be willing to relocate to Tampa, FL * The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). Execute team-focused hospital visits that allow staff members to share feedback and concerns. Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience Engage with hospital teams to gain a strong knowledge of the local market. Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: Develop, support, and maintain the ecosystem and hospital strategic planning efforts. Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. Approachable and available to hospital leadership teams and regional support teams. Ability to hold team members accountable to commitments, tasks, and responsibilities. Create a clear meeting cadence with hospital teams and able to navigate complex situations. Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. Must maintain a growth mindset and translate vision and strategic thinking into measurable action. Proactive, not reactive, and able to assess trends with a solution-oriented mindset. Well-developed interpersonal skills, skilled and open communicator. Passion for pets and their health and well-being. Frequent travel required to be in hospitals on a determined (with VP) cadence. Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: DVM or bachelor's degree in business, operations management (or equivalent) 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. Veterinary GP and Emergency and Multi- Specialty background is a preferred Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Job description Oversee the daily operations of a group of A-B Class of properties. Develops the financial and business strategies relating to organizational property ownership. Oversee other property functions, such as maintenance, asset management, supervises accounting, human resources, or marketing. Provides input to strategic decisions that affect the functional area of responsibility. Responsible for input into developing the budget and reviewing financials. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. This position is responsible for overseeing and supporting up to 10 Property Managers. The Director of Operations supports staff in ensuring properties within their assigned portfolio are financially sound and well maintained. The Director of Operations is responsible for managing property managers who supervise property staff. He / She is responsible for the overall direction, coordination, and evaluation of the staff within the portfolio. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. The Director of Operations reports to the Asset Manager of the Company but is also functionally accountable to the CEO and Director of Compliance to ensure procedures and operations at the company and property are optimized and carried out consistent basis. Responsibilities will include but are not limited to: Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives; performs timely performance evaluations on supervised employees; assists Property Managers with site-level employees. Monitors, assists, and makes recommendations to improve property operations; reviews occupancy status; recommends rent schedules and prepares rent increase requirements to governing agencies. Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same. Oversee the resolution of resident relation issues. In direct charge of recruiting for all operational positions Inspects the properties to ensure the highest standards are maintained; evaluates effectiveness and efficiency of maintenance, grounds, and housekeeping operations. Conducts periodic inspection of vacant apartments for market-ready condition. Assists in or develops corrective programs to ensure the physical and fiscal well-being of the apartment communities. Prepares annual operating and capital budgets; monitors budget performance and prepares summary reports of same. Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts with vendors and makes recommendations. Prepares and conducts monthly portfolio meetings to include all property personnel. Establish ongoing working relationships with lenders and regulatory agency personnel. Assists in the development and implementation of property management training programs. Responsible for reviewing, implementing and optimizing marketing plan for each property Analise existing company procedures and come back with suggestions Establish SOP and company procedures roll out and training Hold team accountable Responsible for establishing an operational plan to meet proforma performance for each asset under her/his supervision and review it each quarter to make adjustment to meet or exceed targets for each property. Skills & Qualifications: As a minimum of 5 years of supervisory experience with multiple properties. Working knowledge of applicable local and federal housing laws. Knowledge of property maintenance, property marketing, and financial aspects of property management. Knowledge of employment laws relate to equal opportunity, hiring, training, promotion, evaluation and termination. Strong supervisory, personnel management and organizational skills. Ability to delegate and communicate property management policies and procedures. Computer literate. Proficiency in Word, PowerPoint and Excel. Must have experience with Resman-property management software. CAM HAA Certification required and CAPS HAA preferred Excellent communication (verbal and written), problem solving, decision-making, interpersonal and time management skills. Ability to work under pressure, successfully meet deadlines and multitask. Must travel to all company locations to carry out duties and responsibilities associated with the management of property portfolio. Ability to handle shifting and multiple priorities in a fast paced, growth environment. Commitment to the companies' goals and philosophy. Must be able to work and be comfortable working in an environment where she/he will have direct interaction with the ownership of the assets. Must be willing to fill and provide coverage in different roles as required from substitute for property managers if required and to fill the duties of the Asset Manager or CEO of the company for short periods of time. Must be able to work outside of her/ his comfort level to provide recommendations to processes or areas that need to be improved in the overall organization. As the Director of Operations for a small company he or she will be expected to multitask in different roles and provide timely input to affect operations and company culture. Ability to maintain asset performance of portfolio during the reposition and heavy rehabs All done! Your application has been successfully submitted! Other jobs

**Who is Stanley Martin Homes?** At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first. Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible. If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of. **Explore Opportunities Today** **A day in the life of a Director of Field Operations (DFO)** As a DFO, you will oversee the construction and warranty activities at each of your assigned neighborhoods. Most days you will make site visits to your neighborhoods to ensure construction and warranty processes are being followed among all Stanley Martin Team members in order to create safe and efficient job sites. A big part of your job is to make sure you have the right team in place with all the necessary coaching to best do their job. This may be done through weekly team members or 1:1s with your direct reports. When you are not in the field, you will attend meetings at the divisional office including the Operations and Land Planning Meetings to provide updates on your neighborhoods to a larger audience including division, sales, land, and purchasing leadership. Using key reports, you will look to identify areas of improvement in existing processes or team member performance. At the end of each day your goal is to help reach the monthly and annual company goals while providing a safe and efficient jobsite for your team and our homebuyers. **Technical Tools Used Daily** + DXC Homebuilder One (HB1) + Microsoft Office Suite + SharePoint + Looker **What is Stanley Martin looking for in a Director of Field Operations?** The ideal DFO candidate is goal oriented and is driven to keep up to the standards the company has set for safety and efficiency. The DFO has outstanding attention to detail and is the ability to handle multiple projects or tasks at the same time. Results driven in nature, brings a positive attitude, and is eager to take on new challenges. **Must Haves:** + Extensive residential construction experience and previous management experience + Exudes active listening, confidence, and respect when communicating with others + Strong relationship building and conflict resolution skills + Exceptional project management and organizational skills to best prioritize your days + Works well with a direct team and other internal departments towards a common goal + Detail oriented to effectively complete tasks + Goal oriented **Nice to Haves:** + College degree **What's In It For Me:** + Access to competitively priced, high-quality health care options through Aetna, and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options) + Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA) + Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care + 12 weeks of paid maternity leave through our Short-Term Disability Plan + Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program + Continue your education with tuition and certification reimbursement + Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave + Protect yourself from identity theft or travel mishaps with our no-cost coverage + Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon + Get access to your paycheck early with an advanced pay option through Dayforce Wallet + Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation's fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by _Builder_ Magazine, Stanley Martin Homes is driven to deliver on its mission to "design and build homes people love at a price they can afford." At Stanley Martin Homes, you're not just joining a company-you're joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams. To hear from our team members about why they love working at Stanley Martin Homes, click here (************************************************* . **Job Details** **Job Function** **Director** **Pay Type** **Salary** Our company adheres to the spirit and intent of EEO. We promote a safe and drug-free workplace. We offer a competitive package of compensation, benefits, and a remarkable working environment. EOE/M/F/D/V/SO

* Ideal candidate will live in or be willing to relocate to Tampa, FL* The Director of Regional Operations- North Florida will support one or more geographic markets ("ecosystem") of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: * Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. * Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). * Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). * Execute team-focused hospital visits that allow staff members to share feedback and concerns. * Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience * Engage with hospital teams to gain a strong knowledge of the local market. * Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. * Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience * Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. * Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: * Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. * Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. * Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: * Develop, support, and maintain the ecosystem and hospital strategic planning efforts. * Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. * Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. * Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: * Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. * Approachable and available to hospital leadership teams and regional support teams. * Ability to hold team members accountable to commitments, tasks, and responsibilities. * Create a clear meeting cadence with hospital teams and able to navigate complex situations. * Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. * Must maintain a growth mindset and translate vision and strategic thinking into measurable action. * Proactive, not reactive, and able to assess trends with a solution-oriented mindset. * Well-developed interpersonal skills, skilled and open communicator. * Passion for pets and their health and well-being. * Frequent travel required to be in hospitals on a determined (with VP) cadence. * Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). * Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. * Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: * DVM or bachelor's degree in business, operations management (or equivalent) * 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. * Veterinary GP and Emergency and Multi- Specialty background is a preferred * Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.